Near New Braunfels, TX 78130
Richard
Job Details: 10/17/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for the washer not draining. Ran diagnostics and found error codes F2E1 stuck key pad F9E1 long drain. Put in drain mode and pump did not come on it was really hot too touch. Control board did not respond properly. Replaced pump and control board. Washer tested good no leaks detected. Complete
Near Austin, TX 78728
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for the refrigerator with a no ice condition with the FC ice maker. I found 123VAC to the ice maker and the motor not turning. I replaced the ice maker and the unit went thru a harvest cycle, filled, and is working as designed. Call complete."
Near Austin, TX 78751
Joseph C.
Job Details: 10/17/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 "Arrived on site for “chattering noise, when drawing water from dispenser” complaint. Inspected unit and adjusted water flow with no differences. Ordering new valve to hinge supply tube, dual valve, reservoir and dispenser No leaks detected, at time of service.; ordrng 1 W11168758 (reservoir) and 1 WPW10674102 (tube-water)"
Near Austin, TX 78746
Leonardo
Job Details: 10/17/2019
MICROWAVE JENN-AIR JMW2430DS04 "Arrived on site to test unit for not starting. Tested unit and found the door was not properly closing to allow microwave to start. Adjusted hinges to door. Tested unit, unit test good at this time. Job complete"
Near Austin, TX 78731
Kevin
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KSSC42FKS00 "Arrived on site and found fresh food temp is 51 degrees, and freezer is -10. Found ice blocking return air, ice may be a random occurrence or the beginning of a repeating issue. No water leaks detected at time of service, job complete"
Near Austin, TX 78730
Scott
Job Details: 10/17/2019
DRYER LG dle8377nm "Arrived on site for loud dryer . Took dryer drum out found a file , some bullet heads , couple fence staples . Removed obstructions . Rollers, pulley, and motor all checked good . Put dryer back together , tested unit all checke normal . Noise has gone away .
Near Taylor, TX 76574
Cliff
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site to diagnose a refrigerator that is not producing ice. Found E2 icemaker motor error saved through diagnostics. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
David Z
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site to diagnose a dishwasher with a hanging top rack. Examined unit and found the adjusters and clips on top had failed and broken off, causing rack to fall. Replaced the top rack adjusters and positioners. Retested unit and all is now working as designed. Rack moves freely and locks at proper height. Call complete."
Near Taylor, TX 76574
Cliff
Job Details: 10/17/2019
MICROWAVE IKEA IBMS1456XS0 Arrived on site to replace button holder for microwave. Found buttonholed are too small and no others available. Repaired holder instead of replacement and tested unit. Found all is functioning properly at this time. Only remaining labor paid today.
Near Buda, TX 78610
Kevin
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Arrived on site and inspected refrigerator and found left fresh food handle is not attached properly. Reset handle and it is now correct, no water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 10/17/2019
RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to install previously diagnosed and ordered part. Per techlines recommendations, I removed and replaced the Ignitor harness and tested. The unit operated as designed as it ignited and maintained heat properly. No gas leaks detected during service, job completed."
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and tested operation. I found heater failure, sump and motor failure. I also found upper rack roller broken and stop missing. Unit will need new sump, heater, adjuster and stop to repair. ; ordrng 1 W10712395 (adjuster) and 1 WPW10508950 (stop)"
Near Round Rock, TX 78681
Lou
Job Details: 10/17/2019
WASHER LG WM3570HVA "arrived on site to inspect washer off balance. Upon further inspection, the customer advised that they had the outlet checked and found that the unit cord is bad and have to hold it in a certain position for the unit to operate. I was able to use my tool bag to position the cord to test the unit. While in spin mode, I could hear something knocking inside the unit. I removed the front panel and found that the right two counterweight bolts were not secured/mounted properly. I removed all four bolts and the counterweight and reinstalled it correctly and bolted it down. Retested the unit and it operated as designed. I advised the customer that the power cord needed to be replaced as it’s a safety issue/fire hazard and can short out at any time. Customer advised they would purchase a new cord and install it themselves. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Arthur B.
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived onsite for customer complaint of OTR microwave making loud noises. Tested unit multiple times and was unable to replicate issue. Customer advised noise has stopped 2 days ago. Advised possible debris has work its way out of blower fan from install. Unit works as designed. No other issues found.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for unit with red flames, replaced caps and tested and still had issue, tighten all gas connections and tetsed good. No gas leaks on site"
Near Austin, TX 78732
Andy
Job Details: 10/17/2019
ICE MACHINE KITCHENAID KUIC15NLXS0 Arrived on site for ice machine not making ice. Upon arrival customer showed video of empty ice machine with pump noise and all lights on. Went to ice machine and found full of ice and found no failures.No water leaks present at time of service.
Near Austin, TX 78747
Robert
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on job for complaints of not cooling and noise. Found freezer frozen. Defrost and found wire to heater not connected. Corrected wire issue.
Near Georgetown, TX 78633
Paul
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator not dispensing ice. I found the ice clumped in the bin jamming the motor. I removed the ice from the bin and tested the auger. The unit is working as designed. I went over dumping the ice bin every two weeks with the customer if the ice hasn’t been used. Call complete.
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and tested operation. I found fault for owi sensor. Installed new owi. Ran diagnostics and found unit working properly. Instructed customer that with liquid soap there is build up when dishes are too clean going into dishwasher and if the water is not hot enough. Instructed customer to just scrape food from dishes and place in dishwasher to allow soap to activate properly. Also instructed to run the hot water at the tap prior to starting a cycle to ensure incoming water temperature is hot enough for cycle. Unit working as designed. Job complete
Near Leander, TX 78641
Lou
Job Details: 10/17/2019
WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer not filling with water. Upon further inspection, I placed the unit in diagnostics showing no error codes. I continued with testing and the unit operated as designed. I tested the valve in manual test mode and found that the cold water valve is not functioning. I removed and replaced the valve and calibrated the the unit. Retested in manual test mode and the valve is functioning. I tested in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/17/2019
RANGE GE JGB720SEJSS Arrived on site for range oven not heating. Inspected unit and work area. Tested operation. Found no amp draw to ignitor. Tested amp draw resistance and found opened. Removed failed ignitor and installed. Tested unit and found no voltage out of relay on control. Removed failed control and installed new. Tested unit. All tested good.
Near Nolanville, TX 76559
Al
Job Details: 10/17/2019
WASHER MAYTAG MVWB765FW2 Arrived to inspect clicking noise on agitation cycle.Confirmed the complaint and ran test mode and issues continued.Removed and replaced the agitator and issue stopped.Customer satisfied All water lines were dry at the time of service.Job complete
Near Buda, TX 78610
Brandon
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of ice maker leaking, found water valve dripping and fill tube frozen, I replaced valve and fill tube."
Near Round Mountain, TX 78663
Brandon
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KFIS27CXMS0 "Arrived on site for customer complaint of water having a sweet taste, I inspected water reservoir and couldn’t see anything obvious, I quoted customer for reservoir replacement, but couldn’t guarantee it would solve the problem.
Near Johnson City, TX 78636
Brandon
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for customer complaint of error code, found error codes F8e1 f0e5 in diagnostic mode, found failed water valves, I replaced valves, unit tested good."
Near Dripping Springs, TX 78620
Robert
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KUBR204ESB00 Arrived on job for complaints of noise. Found cover allowing water to drip onto lower fan and then freezing causing off balance. Please send RJ. ; ordrng 1 W10802010 (cover-evap) and 1 W10854409 (motor-evap)
Near Jarrell, TX 76537
Al
Job Details: 10/17/2019
WASHER MAYTAG MHW5630HW0 "Arrived to inspect washer and discovered the shipping bolts were still in the unit, causing the unit to walk across the room.I removed and tested the unit and unit tested as designed.Job complete"
Near Manor, TX 78653
Joseph C.
Job Details: 10/17/2019
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site for “broken door hinges” complaint. Inspected unit and found door hinges faulty. Removed and replaced door hinges. Unit is performing as designed.
Near Austin, TX 78748
Leonardo
Job Details: 10/17/2019
OVEN WHIRLPOOL WFG540H0ES1 "Arrived on site to test unit for not getting up to temperature. Tested unit to get 350, calibrated unit to plus 30, unit got up to 357. Unit test good, no issues. Job complete"
Near Johnson City, TX 78636
Brandon
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW8700EC1 "Arrived on site for customer complaint of unit not washing properly, found wash plate slipping, replaced washplate, unit tested good."
Near Blanco, TX 78606
Brandon
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of low ice level, found ice maker fan running in diagnostic mode but not in normal use. Ordering controls, fan motor, ice maker, and repair kit for liner cracking. ; ordrng 1 8201700 (repair kit) and 1 W10832970 (cntrl-elec) and 1 W10833801 (fan) and 1 W10898445 (cntrl-elec) and 1 W11109572 (ICE MAKER) and 1 W11171229 (CONTROL) and 1 W11224256 (CONTROL)"
Near Austin, TX 78732
Andy
Job Details: 10/17/2019
DRYER LG DLE7200WE Arrived on site for dryer flow sense code. Upon arrival customer informed customer stated that code would come up and the check lint light would come on and that lint screen was clean. Customer pulled out lint screen to show me and it was full. Customer removed lint and placed lint screen back. Tested unit and all operations are normal. Found no codes or lint light coming on.
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ02 Arrived on site and tested operation. Customer stated she cycled the breaker and the display came back on and has worked for that past 3 days. No faults in memory and all functions test good. Instructed customer that if the issue returns to please leave unit in failed state so that the cause of the failure can be identified. Job complete
Near Round Rock, TX 78665
Paul
Job Details: 10/17/2019
MICROWAVE KITCHENAID KMHS120ESS8 Arrived onsite for the microwave that was making noise. Mr stated the noise was coming from the fan when it was in use but it stopped and sounds normal now. I tested the fan and it is functioning as designed. I suspect something came down the vent pipe and it blew itself out. The unit is working as designed. Call complete.
Near The Hills, TX 78738
Andy
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 Arrived on site to install previously diagnosed parts. Upon arrival customer informed that she attempted to remove ice and possibly damaged drip pan and evaporator cover. Inspected and found damage. ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11211387 (EVAPORATOR COVER ) and 1 WPW10537710 (DRIP PAN)
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/17/2019
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site to test power from the wall, found power was correct. Tested unit and got F1 E6 error code. Contacted tech-line to report power was coming in correctly. Tech-line advised to check fuses and appliance manger file number 7726009203. Tested unit, Found that inverter board was burnt out. Replaced inverter board, magnetron, filter board, power supply board, and appliance manager. Test unit cooked 5 different foods. Unit working as designed at this time. Job complete"
Near Dripping Springs, TX 78620
Luis
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for compressor failure. Removed failed compressor,installed a new compressor and a uv drier. Evaporator was already replaced when tech support advised to replace due to leak at manufacture weld joint. Vacuumed system down for 30 min,unit held vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/17/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for unit leaking water while not in use, found valve leaking in to tub. Removed and replaced valve and tested good. No leaks on site"
Near San Marcos, TX 78666
Richard
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived onsite for the refrigerator freezer compartment has frost build up. Upon inspection found that the freezer door gasket was not sealing properly. Applied heat to the gasket using a heat gun and stretched out gasket to make it seal better. Gasket is now sealing and freezer door tested good. Ran diagnostics and all functions tested good. Complete.
Near Del Valle, TX 78617
Joseph C.
Job Details: 10/17/2019
OVEN WHIRLPOOL WFE505W0HB1 Arrived on site for “F1E0 error code” complaint. Inspected unit and found bake relay shorted. Removed and replaced ted unit. Unit is performing as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE334GPS0 arrived on site to inspect dishwasher with no incoming water. I placed the unit in diagnostics showing error code F6E1. I cleared the code and continued with testing. The unit did not dispense water into the tub. I verified the switch was good and found the switch arm was not engaging with the switch. I checked the float inside the tub and found a large piece of debris wedged under the float. I advised the customer of my findings and removed the debris and retested. The unit operated%2
Near Granger, TX 76530
Cliff
Job Details: 10/17/2019
WASHER AMANA NTW4516FW2 Arrived on site to diagnose a washing machine that will not complete cycles. Found capacitor not wired causing motor not to run. Rewired capacitor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
Jonathan S
Job Details: 10/17/2019
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice machine not making ice. Customer stated that unit was installed yesterday and didn’t make ice until she reset circuit breaker and adjusted drain line. Found unit full at time of service. Inspected insulation. Performed diagnostics mode and tested all operations. All passed. Spoke with customer on user care guide. All tested good, no water leaks detected."
Near Marble Falls, TX 78654
James
Job Details: 10/17/2019
ICE MACHINE WHIRLPOOL KUID508HPS00 Arrived on site and tested operation. Ran diagnostics and found all functions test good. Heat coming from unit is normal and unit is turning off and on properly. Unit operating as designed. Job complete
Near Austin, TX 78717
Lou
Job Details: 10/17/2019
OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect oven display. Upon further inspection, I found that the oven display was not functioning properly and had black lines running side to side. The unit is operating as designed, but the display is bad. I attempted to clear the display by turning the power off at the breaker, but it did not correct the issue. I am ordering the console ordrng 1 W11351998 (CONSOLE)"
Near Austin, TX 78758
Paul
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the dispenser drawer and ran a quick wash test cycle with the extra rinse turned off. The unit completed the cycle and worked as designed with no leaks from the drawer. I ran a second quick wash cycle with the extra rinse option turned on and the unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78626
Arthur B.
Job Details: 10/17/2019
RANGE WHIRLPOOL WFE770H0FZ2 Arrived onsite for customer complaint of freestanding range not heating in oven and shorted in back. Found black power wires shorted out. Removed an replaced harness and installed customer provided power cord. Reassembled and tested. Unit now works as designed. No other issues found.
Near New Braunfels, TX 78132
Richard
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator not cooling. Now the freezer is no longer freezing. And fresh food compartment is still not cooling. Sr# 7726009226. Called tech line and found that the compressor was not working.
Near Austin, TX 78723
Joseph C.
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 Arrived on site for “unit keeps tripping breaker” complaint. Inspected unit and found unit on 15 ampere arc fault breaker. Notified customer that he should raise the amperage of arc fault breakers to maximum allowable value. 20 amperes is the maximum value. Unit was not completely installed(drain line and water lines not installed.
Near Austin, TX 78704
Wesley
Job Details: 10/17/2019
REFRIGERATOR ELECTROLUX EI32AR65JSI Arrived on site and cleared Evap drain tube. All checks good.
Near Austin, TX 78753
Joseph C.
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “water leaking when bleach is put in” complaint. Inspected unit and found bleach drain, in tub ring, to be clogged with detergent and softener. Cleared blockage and instructed customer on proper application of detergents, softeners and bleach. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lago Vista, TX 78645
James
Job Details: 10/17/2019
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site and tested operation. Inspected fuses and harness. I found harness has shorted at the terminal block. Installed new harness and tested operation. Unit tests good. Job complete
Near Round Rock, TX 78665
Al
Job Details: 10/17/2019
WASHER MAYTAG MVWX655DW0 Arrived to inspect unit not agitating.Confirmed the wash plate was loose and not allowing proper agitating.Tighten the screw and tested the unit and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Round Rock, TX 78665
Paul
Job Details: 10/17/2019
DRYER MAYTAG MEDB835DW3 Arrived onsite for the dryer that is noisy. I found the noise coming from the blower housing. I tried adjusting the housing and could get the noise to stop for a while but then it would move from heat and start making the noise again. Need to replace the blower housing and the wheel. Ordering W11246350 HOUSING and marking the prescreened wheel as UORV and 1 W11246350 (HOUSING)
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/17/2019
DISHWASHER GE DDT595SSJOSS Unit will allow me to select a cycle but it will not except and start the unit. Unit will need a lower control board and possibly a user interface.
Near Pflugerville, TX 78660
Al
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and got an F0E2 over suds error.Confirmed with customer on detergent usage.Customer admitted to using a cup and a half in each load.I calibrated the unit.Unit now operates as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78664
Al
Job Details: 10/17/2019
RANGE WHIRLPOOL WGE745C0FS01 Arrived to inspect dented cooktop.Confirmed the complaint and removed and replaced it.Photographed it Job complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/17/2019
WASHER LG WT1701CV "Arrived on site for washer making loud noise durning spin cycle. Performed diagnostics mode and tested unit on high spin operation. Found unit continues to come off balance. Inspected gearcase and clutch. Found failed bearing on gear case. Inspected suspension rods and found damage due to failed gearcase.
Near Buda, TX 78610
Robert
Job Details: 10/17/2019
WASHER MAYTAG MVWX655DW0 "Arrived on job for complaints of not spinning. Found damaged gearcase, wash plate and clutch.
Near Austin, TX 78730
Scott
Job Details: 10/17/2019
MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site for microwave not heating . Found mag not engaging Believe it’s a switch issue . ; ordrng 1 WP8185271 (brkt-mount)"
Near Austin, TX 78705
Wesley
Job Details: 10/17/2019
DRYER WHIRLPOOL WGD5620HW0 Arrived on site for no heat condition. Found unit ignitor operating and drawing over 4 amps but then cutting out. Flame sensor has continuity. Cutoffs are good. New coil did not change function. Ordering flame sensor and burner assembly1 W11309727 (BURNER) and 1 WP338906 (sensor)
Near Meadowlakes, TX 78654
James
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and installed new control kit and thermistor harness. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site to repair damage done to dishwasher door. Found right side of door out of place in its hinge. Removed outer panel to access door hinge. Placed right side of door in its proper place. All operations are now normal. All water connections are dry.
Near Blanco, TX 78606
Brandon
Job Details: 10/17/2019
MICROWAVE AMANA AMV2307PFS3 "Arrived on site for customer complaint of damage to door, I replaced door, unit tested good."
Near Bastrop, TX 78602
Cliff
Job Details: 10/16/2019
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site to diagnose a range with a burner that will not heat. Tested unit and found left front burner and left front infinite switch both shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near McQueeney, TX 78123
Kevin
Job Details: 10/16/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and found lid is broken on LF hand side and replaced lid and ran test 51. Confirmed that all functions are operating normally. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78132
Kevin
Job Details: 10/16/2019
COOKTOP KITCHENAID KSEG950ESS0 "Arrived on site and inspected range and found front right element is not heating properly, replaced element covered by five year warranty and this had no effect. Also replace infinite switch and elements is now operating normally.
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found oil from refrigerant on compressor due to faulty weld. Compressor will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 CNOTES (2 HOUR JOB) and 1 SF8404 (STUB) and 1 W11209866 (COMPRESSOR ) and 1 WPW10143759 (dryer)
Near Georgetown, TX 78628
Al
Job Details: 10/16/2019
WASHER MAYTAG MVWB765FW0 Arrived to inspect clothes stuck underneath agitator.Confirmed the complaint and spoke customer who advised the unit simply stopped working during agitation.I checked to confirm the customer was not on an arch fault or GFCI outlet.Confirmed It was a functional failure.Unit trapped his clothes underneath the agitator.He was washing a small load and his sweat pants got caught underneath and unit wouldn’t restart.I ran diagnostics test mode and unit and now unit tested as designed.All water lines were dry at the time of service.Job complete No LB
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/16/2019
MICROWAVE WHIRLPOOL WMH53521HZ "Arrived on site for damaged door, took pic and replaced door"
Near Austin, TX 78746
Wesley
Job Details: 10/16/2019
WASHER KENMORE 110.477917 Arrived onnsite and replaced bellow. Replaced bellow.
Near Austin, TX 78744
Leonardo
Job Details: 10/16/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for unit loosing temp. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.
Near Cedar Park, TX 78613
Paul
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for the refrigerator that is leaking water all over the inside of the FC. I cleaned up all of the ice and water. I visually checked the fill tube and ice maker funnel and found both clear but from what had happened i suspect the fill tube had frozen causing water to spray everywhere. I ran a forced harvest and found the ice maker and fill valve working as designed. I did find the rear cover frosted up badly so I ran a forced defrost to melt all of the frost. The unit is working as designed. There were no water leaks present at the time of service. The contractor was not available to sign the ticket. Call complete.
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
WASHER WHIRLPOOL LLT8244Aq0 Customer stated unit was already fixed and does not need services performed today.
Near Austin, TX 78717
Jonathan S
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site for refrigerator bottom drawers not rolling out after repair to evaporator. Removed evaporator panel and inspected clips, adjusted metal clips on panel. Installed drawers and tested drawer operation. All tested good, no water leaks detected."
Near Copperas Cove, TX 76522
Al
Job Details: 10/16/2019
WASHER WHIRLPOOL MVWX655DW1 Arrived to inspect washer lid lock stuck.Confirmed the complaint and spoke with customer about lid lock repair.Customer approved the repair.I removed and replaced the lid lock latch (W11307244) from truck stock.Tested the unit and unit tested as designed.All water lines were dry at the time of service.Job complete CALCULATOR USED TO DETERMINE PRICING
Near Austin, TX 78705
Wesley
Job Details: 10/16/2019
DRYER WHIRLPOOL WGT4027HW0 Arrived on site and found hi limit thermostat operating as designed. Found voltage where it should be but no glowing. Ignitor doesn’t glow and ohms at 57. Spoke with Ed at techline but dropped call. Did not receive callback. ;
Near Austin, TX 78703
Wesley
Job Details: 10/16/2019
WASHER WHIRLPOOL GHW9200LQ Arrived on site and installed bellow. Unit is now operating as designed.
Near Temple, TX 76502
Arthur B.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 Arrived onsite to install new control to French door refrigerator. Removed and replaced control. Programmed and reassembled. Tested heater in diagnostics. Heater now works as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78747
Robert
Job Details: 10/16/2019
WASHER MAYTAG MVWC400XW4 Arrived on job for complaints of washer starting by itself. Found the valve leaks and washer is turning on to drain water out. After replacement test operation. No additional leaks detected at time of service.
Near Round Rock, TX 78665
Paul
Job Details: 10/16/2019
RANGE KITCHENAID KFGD500ESS04 Arrived onsite for the range with burner issues. Mr stated the cooktop works great but the ovens cook unevenly. I found the top oven getting way too hot and calibrated it. I found the lower oven burner flame spreader not mounted to the burner correctly and leaning down hill to the left causing the heat from the burner to mainly go out the right side of the spreader and get the right side of the oven hotter when the burner was on. I corrected the flame spreader and the oven works as designed. Call complete.
Near Spicewood, TX 78669
Andy
Job Details: 10/16/2019
COOKTOP WHIRLPOOL CVE3401B "Arrived on site for cooktop burner staying on all the time. Inspected unit and found LF burner stays on at all times due to likely failed switch. Noted cooktop glass has multiple cracks and can not be removed without braking. Shut off unit at breaker and instructed customer not to use unit. No repairs are to be done at this time."
Near Austin, TX 78759
Scott
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW5090JW0 "Arrived on site ,replaced UI control . Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78747
Robert
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on job to replace suspension and basket. After replacement test operation. No leaks detected at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 10/16/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site inspected range, found console was defective . Replaced console and range is now correct. Job complete"
Near Round Rock, TX 78664
Dona
Job Details: 10/16/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to check gas range for yellow flames. Tested all burners and all flames are nice and blue and flame heights are proper. Inspected burners and burner caps and then re-tested unit with all burners on at the same time for several minutes. All burners stay consistent with only a small amount of yellow tips periodically. Informed customer that yellowing is caused by air gas mixture or additives in the gas supply. Customer said they have used a humidifier over the past few weeks and that is when they have noticed more yellowing. Informed that the humidifier changes the moisture content in the air and Therefore changes the air gas mixture. Instructed on cleaning tips long term for the burners. All functions check at this time job complete
Near Austin, TX 78745
Robert
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of frost in top of door freezer. Found top of door needs more adhesive. Add adhesive to cabinet.
Near San Marcos, TX 78666
Richard
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to install ice door ordered by previous technician. Upon inspection of new ice door found that the door gasket is torn. Part in box is damaged or defective. Reordered ice door. Office to schedule.; ordrng 1 W10702031 (door-ice)
Near Harker Heights, TX 76548
Al
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Called Whirlpool tech and spoke DAVID (SR #7726125431Described the situation.David confirmed the temperatures are designed to fluctuate when defrost mode and when door is opened.I explained to the customer about the NATURAL sounds the unit makes when defrosting, cooling and compressor noises.Customer using a thermometer to inspect temperatures.Unit works as designed.No issues observed at the time of service Job complete"
Near Austin, TX 78705
Wesley
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onnsite and found unit with symptoms of sealed system leak or inefficient compressor. Advised customer that sealed repair would be scheduled by office. All else checks good. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W11025999 (compressor) and 1 W11099748 (evaporator) and 1 W11109499 (drier-tube) and 1 W11291123 (EVAPORATOR )
Near Austin, TX 78746
Leonardo
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL KDTE334DSS0 Arrived on site to test unit for unit not working. Test unit and found shorted keypad and control board. Replaced both parts and test unit and found bad owi sensor shorting board and console. Ordering new owi sensor WPW10705575 ; ordrng 1 WPW10705575 (OWI SENSOR )
Near Seguin, TX 78155
Kevin
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace inner door and found pieces of sump motor inside of tub broken off from underneath dishwasher. Dishwasher is in an assisted living community in the physical therapy room.no water leaks detected at time of service, job complete"
Near Leander, TX 78641
Jonathan S
Job Details: 10/16/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site to install previous diagnosed parts. Gained access to UI and control. Removed failed parts and installed new. Performed diagnostics mode and monitored test cycle operation. All tested good, no water leaks detected."
Near Elgin, TX 78621
Cliff
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Arrived on site to diagnose a refrigerator that is intermittently not cooling. Found failed thermostat. Replaced thermostat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near , TX 76539
Al
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to inspect unit still not cooling, confirmed the issues and called Whirlpool Tech line and spoke with STERLING SR#7726121410.I was advised to defrost unit, check placement of thermistor.I did as instructed and unit began cooling.I reassembled the unit.I removed and replaced the evaporator cover due to damage the ice buildup caused.Unit now operates as designed.Job complete"
Near Round Rock, TX 78665
Thomas L.
Job Details: 10/16/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for no light operation. Removed and replaced failed lightbulb. All operations are now normal.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW9151YW00 Arrived on site to inspect unit that is displaying F9 E2 failure code. Enter diagnostics and cleared failure code. Ran an entire normal cycle and all operations were now normal and all water connections were dry.
Near Austin, TX 78735
Brandon
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for customer complaint of unit not washing, found faulty pump/motor, I replaced part, unit tested good."
Near Austin, TX 78703
Luis
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for no ice. Ran diagnostics on icemaker passed,ran fill test no water to icemaker. Removed bottom grill cover disconnected fill line,found obstruction in fill line. Unit will need a new freezer door. ; ordrng 1 CNOTE (WILL NEED MORNING APPT. DUE TO PARKING) and 1 LW10728959 (FZR DOOR SS)"
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found the UI console with no response. The unit was plugged in so I checked voltage at the junction box and found none. I checked the outlet and it was dead also. I advised the customer of my findings and we checked the breaker box, but the box did not have the dishwasher labeled anywhere. We checked two breakers that were labeled to the kitchen as general appliance, but neither of those were to the unit unless they were bad. i removed the outer door panel and checked the control and it appeared to be good with no visual signs of failure. I advised the customer to have an electrician look at the outlet and breaker box and once it’s corrected, if they continue to have issues to let our office no. No water leaks observed during service, job completed."