Arrived on job for complaints of freezing food in refrigerator. Ran diagnostics and found thermistors not being read properly by control.; ordrng 1 WPW10312695 (electronic control)

Arrived on site to diagnose a washer that is not cycling. Found unit stuck in drain mode and not responding to input. Hard reset control and all is working properly at this time. No leaks were found at time of service.

Arrived on site to diagnose refrigerator that is not cooling in either compartment. On arrival found temps at room temp. Checked compressor and found compressor scalding hot to the touch and running. No frost pattern present. Unit has a sealed system failure. Ordering sealed system parts. Did not see any obvious signs of leak on inspection. Office to schedule sealed system repair. ; ordrng 1 W11459354 (Evaporator) and 1 W10879296 (Compressor) and 1 WPW10143759 (UV DRYER) and 1 W10913906 (Access Valve)

"Arrived on site and attempted to disassemble washer to replace bearing kit and washer tub will not separate, Used car jack lift method and it still would not separate

"Arrived on site. Found some ice build up on evaporator,ran diagnostics no air flow from ice box fan,ran harvest test passed dumped ice to bin,exited diagnostics ran fast ice,ice box fan powered on. Removed evaporator cover per service pointer W11092686 secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator to liner wall using clamps and zip ties,secured back cover with 4 screws,adjusted drain pan. Replaced main control,ran diagnostics good air flow from ice box fan.

"Arrived on site and inspected dryer and found heating element has failed, after replacement dryer is now heating properly, took one picture of dryer temperature, job complete"

Arrived onsite for refrigerator not producing a full bin of ice and clumping . Upon inspection I found RC=36 FC=-2. And the ice bin full. I found some of the ice cubes getting stuck together. I ran full diagnostics and found all thermistors and fans running as designed as well as air baffles. I explained that with the temperature difference in the RC compared to the ice can cause a little clumping but from what I can see it is within normal specifications at this time. The customer had concerns of a water drip from the back so I pulled the unit and. No leaks detected but found some water in the drain pan. Advised the customer to monitor the unit and let us know if any issues arise but as of now the unit is working as designed at this time. Job complete.

"Arrived onsite for display not functioning. Upon inspection found display partially functioning. Accessed display and checked harness, harness was good. Replaced display, and tested. Unit is functioning properly. Job complete"

Arrived onsite for unit not heating. Tested unit in diagnostics. Did not get an error code on the unit. Let unit run through diagnostics. Unit made it all the way through with no issues at this time. Job complete

Arrived on site to test unit for unit not draining. Test unit and found clogged drain hose. Secured drain hose test unit and unit test good job complete.

Arrived on site to follow up on refrigerator with warmer temps in RC. Spoke with customer on arrival and asked if previous repair made any improvements. Customer said customer had not changed even with sealing pantry drawer talked with SW about repair and found that only other item that could be responsible was The user interface all other other components tested good and has good frost pattern.

Arrived on site for a washer dryer combo with no power. Upon further inspection I found the unit had no power cord and has not been installed yet. The unit itself is working as designed. Call complete.

"Arrived on site to inspect unit for not heating, upon inspection found the unit had no amp draw and 0 volts to transformer. Replaced TOD with stock. All heat returned with no issues. Instructed customer to talk with builder about improved ventilation due to persistent issue. Complete"

Arrived on site to test unit for unit leaking. Test unit and found cracked spray arm. Replaced spray arm test unit and unit test good. Also leveled unit job complete.

"Arrived on site for a refrigerator not making ice and the ice maker having a visibly broken part. Upon arrival the customer stated it will work for about two weeks and then they would take the container out and mess with the arm, put the container back in, and then it would work again. Upon further inspection I found the IM cover missing allowing the IM harness to fall off of the front. I advised the customer this is what is most likely causing intermittent failure. I harvested and called for water on the IM and it worked as designed. I also found correct voltage to the IM. Per Chase approval we are not charging another fee and we will return to install the cover and IM. Office to reschedule.; ordrng 1 W10884722 (IM Cover)"

Arrived on site for refrigerator that?s not cooling properly. Inspected unit and work area. The customer advised that the unit seemingly is cooling and freezing but that his temperature in his refrigerator is saying that his unit is at 32?F. Found ice in the ice bin indicating that the unit was getting down closer to proper temperature. Took temperature in the freezer and found the freezer at -2?F. Noticed in the refrigerator section that thtemp alarm was ringing. Reset the door alarm and found the unit dropped immediately to zero and 37?F in both sections. The customer advised that they did have the door open a jar overnight a few weeks ago and that the arm has been there ever since. He was not aware that he was able to reset his alarm. Unit is working as designed. Call complete.

Arrived on site for a vent hood that is making a loud noise. Inspected unit and work area. I did advise him that the residential vent hoods have to have the motor close to the area where it?s sucking air from due to the fact that the motors can?t suck air up from more than a few feet away.

"Arrived on site to install previously diagnosed and ordered part. Due to the unit continuing to not make ice, I tested pressures again and found that the drier is restricted. I disassembled the unit and dumped the refrigerant. Removed and replaced the non UV drier and vacuumed. Unit held pressures. I installed 5.75oz of R134a refrigerant and monitored pressures. Pressures held within range and unit began to make ice. No water leaks observed during service, job completed."

"Arrived on site for customer complaint of buttons not working, found two failed button holders, I replaced the two inner button holder, unit tested good.

"Arrived on site to inspect refrigerator condensation building up inside. Upon further inspection, I found the FC evap cover engulfed in frost. I removed the cover and found the evaporator with ice/frost covering it. Placed the unit in diagnostics and tested the defrost thermistor and found it open. Tested defrost and the element is operating as designed. I removed the ice/frost with my steamer and removed and replaced the defrost thermistor and tested. Unit is operating as designed. No water leaks observed during service, job completed"

"Arrived on site and inspected refrigerator and found elevated temperatures in both sections, freezer is reading 20? accessed freezer evaporator and found very little frost pattern, sent pictures to LM. There is either a refrigerant leak or a failing compressor.

Arrived on site to install previously diagnosed park. Inspected unit and work area. Replaced bad and tested unit. Unit begin working as designed. Call complete.

Arrived on site and for dryer door not staying closed after installing the catch.Confirmed the complaint and tightened all screws and door still came opened.Ordering strike.Office to schedule return as soon as part comes in.Needs more work ; ordrng 1 WE1X1192 (Door Strike)

Arrived on site to install previously diagnosed part. Inspected unit and work area.

Arrived on site for a washing machine that?s tearing up clothes. Inspected unit and work area. The customer advised that the unit mainly tears up items that have little fuzzy fabrics like towels. The customer advised the clothes are not getting stuck under the agitator. Check the agitator for any burrs and could not find any. I spun the basket and was checking the basket for any bars on the sides of the wall and underneath the splash guard. Could not find anything there. I called tech line and spoke to Rich SR# 7730804022. He advised that generally speaking the issue is with the agitator but to make sure there are no other that can be found. Did all my checks and I?m ordering an agitator washplate for repair. .; ordrng 1 W10902814 (washplate)

Arrived on site for dryer not turning drum. Upon arrival I disassembled unit and found previously installed parts working but the belt had shredded into an unrecognizable thread. I was able to replace the belt and verify unit functioning as designed with no other issues found on site during repairs. Call complete

Arrived on site and inspected dryer not heating.Confirmed the complaint and found the element and thermal fuse defective.Removed and replaced both.Reassembled and unit tested as designed.JOB COMPLETE

Arrived on site from microwave not operating correctly. Upon arrival I was able to confirm that there were no error codes indicating any hardware or software failures but upon further testing found that the door that houses the main control was faulty I ended up calling tech line because the model number was not accurate to what was on the unit and found that the interlock switches that we were sent with were also for a different model office will need to reschedule once availability of the interlock switches as well as the door become available. ; ordrng 1 W11196131 (Door assy) and 2 W11197766 (Interlock switch assy)s

Arrived on site for refrigerator needing previously diagnosed UI display. Upon arrival I was able to install display after running multiple back to back test on the icemaker dispenser as well as the water dispenser I found at the unit started goofing up again and allowing water to come out when the ice was activated at this point I was able to narrow down the problem to the paddles on the dispenser itself I then spoke with CS regarding the situation ; ordrng 2 WPW10346924 (Paddles)s

"Arrived on site for dryer needing previously diagnosed drum, motor, blower, etc. upon arrival I reinspected unit and verified prior diagnosis. Found drum had scrapping damage and replaced it but found during repairs that the plastic bearing asm as well as all four glides were cracked and broken and the felt liner and gasket were warped causing drum to crack to ducting. I was able to install the drum but it onLy dampened the noise a small amount. Unit at this point while need everything sigh of a full rebuild and there are some parts needed for repairs such as the blower housing (part# WE14M93) ; ordrng 1 WE14X25080 (Trap duct asm) and 1 WE09X20441 (Felt liner) and 1 WE3M26 (Top bearing) and 2 WE1M504 (Bearing slide white)s and 2 WE1M1067 (Bearing slide green)s and 1 WE1M825 (Gasket) and 4 Unknown (Sound dampening pads)s and 1 Unknown (High heat grease)"

Arrived on site for refrigerator that?s not cooling and has a high pitch sound. Inspected unit and work area. Found refrigerator compartment had a defrost issue causing the fan to screech and the refrigerator not to call any other section properly. Defrosted the unit due to ice buildup and found the evaporator cover had broken due to ice build up. I called Whirlpool Techline and spoke to Rich SR# 7730805740. He advised that the only thing to replace on this is the evaporator cover due to ongoing issues and to ensure the customer is closing their doors properly and the doors are ceiling. Found door seals were in good shape. ; ordrng 1 W11167902 (cover-evap)

"Arrived on site for a washing machine hello has something stuck underneath the agitator. Inspected unit and work area. Confirmed customer and attempted to remove the agitator using a crowbar, vice grips, screwdrivers, and a dryer belt nothing would remove that agitator.

Arrived on site and inspected refrigerator tripping the GFCI outlet and breaker.Confirmed issues and found the closest non GFCI outlet and unit preformed as designed.Upon further inspection of the unit I found the start device and capacitor werent properly plugged into the compressor causing the malfunction along with the breaker issues.I corrected the issue and unit now operating properly Customer advised to contact an electrician to get the breaker changed to non GFCI breaker.Left unit plugged into the non GFCI and it cooled and didnt trip the outlet.JOB COMPLETE

Arrived on site and inspected French door refrigerator not making ice.Customer advised she hasnt heard the unit make ice since recently changing the filter.I accessed the ice bin and the container was 1/2 full with ice.Unit filled and was harvesting when I left the residence.JOB COMPLETE

Arrived on site for washer needing previously diagnosed lid latch. Upon arrival reconfirmed no errors present other then f5 lid lock error. Installed new lid lock and reassembled and tested unit through diagnostics tests 1-14. Also ran a normal quick was cycle and found unit fully functioning as designed with. O further issues found before during or after repairs. Call complete

"Arrived on site and inspected washer and found actuator arm is out of cam kit ring, per service pointer replaced actuator. Ran a calibration cycle and then a diagnostic cycle and washer is operating properly, job complete"

Arrived onsite for refrigerator freezing in RC section. Upon arrival found unit was 28 degrees in rc section found unit diffuser was damaged. Replaced and tested. Unit is now operating as designed. Job Completed.

Arrived onsite for cooktop sparking. Upon arrival found that unit was sparking all when each was called for. As designed. Spoke with customer on igniters being on one circuit so unit sparks all at once. Job Completed.

"Arrived on site to inspect unit for not making ice. Upon inspection found the lower left harness cut and not allowing voltage

"Arrived on site to inspect unit for not starting correctly. Upon inspection found the unit started and locked correctly, turned on hot water and unit started. Complete"

"Arrived on site for a dishwasher not working and door making a noise. Upon arrival the customer stated they can start a cycle and a few minutes into the cycle the units UI will start flashing and then the unit will shut off. Upon further inspection I I found the toe plate backward causing it to catch on the door. I put the unit into diagnostics mode and found stored error codes F8E2 for inlet water fill valve electrical problem and F8E1 for no water. I ran diagnostics and did not hear the valve energize and no water came into the unit. I checked voltage at the valve and found 120V. I then took the hose off and confirmed there was good water pressure coming from the wall, and there was. This indicates a bad valve. I am ordering the valve and the office will need to reschedule.; ordrng 1 W11434044 (Inlet Valve)"

"Arrived on site to inspect unit for not making ice, upon inspection found the unit sending voltage to motor but no movement, checked harness and found no issues. Ordering Icemaker. Office to reschedule ; ordrng 1 W11284458 (icemaker)"

"Arrived on site to inspect unit for not allowing selections, upon inspection found the unit did work correctly after last visit, replaced both parts and tested. ACU was malfunctioning. Spoke with customer and she said after I cleared codes it worked fine. Customer will watch unit. Complete"

"Arrived on site to test unit for f3e1 error code. Found pressure dome was completely full of sludge. Recommended replacing air dome and pressure hose. . Replaced air dome and pressure hose, tested unit, unit works good. No leaks detected. Job complete."

Arrived on site to install foam seal under cook top . Installed seal . Reordering seal. Call to set return ; ordrng 2 WP8286642s

"Arrived on site to diagnose washer not washing clothes properly, upon arrival customer informed us that the clothes get wet but dont actually clean stains, put unit into diagnostics and found error code F7e6 for a motor error, tested unit in service diagnostics and found that after looking underneath that the actuator was not attached to the cam properly, replaced the actuator for the newer rendition of the part and now the cam and actuator are seated as designed. Unit is operating as designed. Job complete."

"Arrived in site to install control to resolve dead control on range. Replaced failed part with new. Unable to test unit due to being stored in a vacant unit at the complex. Unit should be working as designed, apartment will call back if there is trouble. Call complete."

"Arrived on site to inspect unit for opening during operation, upon inspection found the strike and catch bent, replaced both and tested. Complete"

"Arrived on site for water leaking. Diagnosed a defective valve,replaced valve ran icemaker through a fill cycle no leaks."

Arrived onsite for washer being stuck in sensing. Upon arrival found unit not able to get into diagnostics. Control was receiving voltage but not communicating. Inspected unit bottom found unit drain wiring damaged. Rewired and replaced unit control. Tested unit. Found it now operating as designed. Job Completed.

"Arrived on site ,replaced lower harness and actuator. Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete"

Arrived on site for Long Dry Times - Dryer. Used thermocouple to take temps. Dryer was taking too long to reach high temp of 245 and way too long to reach low temp of 120. Removed air vent and temps shot up to proper high temps designed and dropped to proper low temp quickly as designed. Customer will need the dryer vent inspected and or cleaned out. Dryer heating as designed otherwise. Job completed.

"Arrived on site for lights out in refrigerator. I replaced the FC light and all lights are now working as designed. The customer also had a complaint about the IM in the FC not making ice. Upon further inspection I found they had a bag of food blocking the arm from turning on. I advised them this was causing the issue. The unit is working as designed. I only used one module, I am returning the other one. Call complete."

"Arrived onsite for unit not powering on. Tested voltage from the outlet once again. Power was corrected. Upon further inspection. Found that the control was no good, latch and drain motor as well, all needs to be replaced. Ordered part. Office to reschedule ; ordrng 1 REQUEST (2HR) and 1 W10919003 (pump-water)"

Arrived on site to test unit for unit not heating. Found unit not heating due to switch holders not making contact correctly. Ordering new holders office to reschedule ; ordrng 2 W11214928 (Switch holders)s

"Arrived on site to inspect wall oven upper door damage. Upon further inspection, I found a small dent in the lower right corner of the upper oven door. I removed and replaced the door outer glass/trim and tested. Unit is operating as designed. Job completed. Vacant home."

Arrived on site to diagnose a refrigerator that is not cooling properly. Found inefficient compressor and it will need to be replaced to complete repairs. Office to set return appointment for 2 hours; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Drier) and 1 TJ90SF8404 (Stub) and 1 2jourjob (2 hour job)

Arrived onsite and found customer to have freezing problem 2 times a week. Freezer was set colder than 0f and they had covered all shelves in vinyl mats. Advised customer that mats caused air to back up and made freezing more likely. Advised that mats should be removed and adjusted temp.

"Arrived on site to replace control and harness after replacing parts, unit tested good, found customers had tuned unit back on causing me to defrost entire evaporator again.

Arrived on site for a dryer that was not heating. Upon arrival the customer stated that the apartment complex already cleaned the vents from top to bottom. She stated the clothes were not drying what so ever. I checked voltage at the wall and found it good. I then checked the temps in the unit with my thermocouple and found it getting to 195?F and cycled quickly. I found it will cycle down and stay at around 90-100?F for quite some time. I checked voltage at the terminal block while running unit to see if it was dropping and found it good. I ran the unit and checked voltage from L1 black to J14-6 to the heater and found 240V. I put the unit into diagnostics mode and found no stored error codes. I gained access to the element and found the thermostat and cutoff ohmd out good. I called techline and spoke to Steve and SR# 7730797931. He recommended switching out the element. I replaced the element and then retested the unit. I found it still doing the same thing. Due to being an intermittent issue and getting to a high temp initially I stopped and started it a few times and found the voltage to the heating element would stay at 120VAC irregularly. I did find consistent 240V on red and black on relay indicating good incoming voltage to the machine. This indicates a bad control. Ordering control to replace. .; ordrng 1 W11388023 (Control)

Arrived on site to replace pump in ice machine. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

"Arrived on site to inspect unit for not making ice, upon inspection found the unit not recirculating, replaced rec pump and tested with no issues, replaced grid due to broken wires. Complete"

Arrived on site for dryer with a broken moister sensor bar. Upon arrival confirmed old sensor had broken from mounted bulk head. I then replaced moister sensor bar and reassembled and tested dryer. Found unit fully functioning and heating as designed. Call complete

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling and needing a sealed system repair, I removed and replaced the compressor, access valve, UV drier, and replaced a lokring with a sleeve. Vacuumed the system and unit held pressures. Installed 5.75oz of R134a refrigerant and monitored pressures. Tested unit in diagnostics in test #4 and unit held pressures and both evaporators had good frost patterns. No water leaks observed during service, job completed."

"Arrived on site for customer complaint of loud noise during some cycles, found tub ring was broken almost all the way around and rubbing on the basket as it turned, customer opted to just remove the tub ring without replacing it,

Arrived on site to replace door. Replaced door test unit and new door had no display no buttons working. As soon as I put the old door back the display works correctly. Will order new doors office to reschedule. ordrng 2 W10860351 (Door)s

"Arrived on site to replace infinite switch from previous diagnosis. Replaced switch, tested unit, unit works good. Found knob(part#WPW10437088)was cracked internally.

Arrived on site for The Door handle keeps coming off and won't stay on. Found handle was loose and wouldnt tighten down flush with set screw(s). Removed handle and installed new handle. Handle now sits flush. Had customer confirm the new handle installed properly and was acceptable. Customer was satisfied with new handle. Job completed.

"Arrived on site for customer complaint of noise issue, found rattling noise coming from rear, I adjusted the rear compressor plate/cover and leveled the unit, tested good."

"Arrived on site and found freezer is unplugged, reconnected to power and observed it for 20 minutes took 1 pic and sent it to CS, and LM a sealed system repair will be needed.; ordrng 1 W10858281 (Evaporator) and 1 W10143759 (Dye drier) and 1 W10507884 (Compressor) and 1 8201786 (Start device kit) and 1 Wpsav4 (Stub)"

"Arrived onsite for double wall oven, upper oven getting to hot. Upon inspection found upper oven with runaway temperatures. Tested unit at 350 degrees and exceeded 500 degrees. Unit also did not seem to want to power down. Canceled oven and did not seem to cool. Instructed customer not to use and cut off power from electrical breaker. Will need to have main control on hand W10841979.

Arrived on site for front left burner not igniting. Inspected burner and burner cap. Tested operation and found not igniting. Switch burner caps with right burner and tested operation. Found failed burner head. Removed Run her head and install new tested operation and found burner working as designed. Spoke with customer on use your carrier got an operation.

Arrived onsite for unit flipping the breaker. Put unit in diagnostics and got F8E2 drain motor electrical issue or possibly the control. Ran unit through diagnostics 2 times. Unit did not shut off. Customer did say that the Island that the unit is connected too also has some of the the other plugs flipping the breakers when not in use. Gonna get an electrician to check the breaker and possibly a wiring issue first. Job complete

Arrived on site to install previously diagnosed parts to resolve bake element not functioning and buzzing coming from control. Replaced hidden bake element and control. Tested unit and found upper oven good. Buzzing still persisted past control replacement. The buzzing runs when the unit is in diagnostic or lower oven is used. Talked to SW and found only items besides the control that can make noise behind UI is the transformer or relays. Ordering transformer and relays. Office to schedule when items arrive. ; ordrng 2 WP9752759 (Relay)s and 1 W10111628 (Transformer) and 1 WPW10312205 (User Interface)

"Arrived on site to inspect refrigerator with water under the deli drawers. Upon further inspection, I found water under the deli drawers and a small amount of ice in the RC evaporator pan. I disassembled the RC section and removed the ice & water and found the drain was clogged. Pulled the unit out and removed the drain tube and cleaned it out finding a small amount of debris inside. Using my steamer, I blew out the drain and reinstalled the drain tube and sealed it with silicone. I found the thermistor in the wrong position. Removed it and repositioned it to the suction line. Secured it with foil tape & ziptie. Found a gap at the back of the evaporator housing and sealed it with permagum. Cleaned alps remaining water from the RC section and reassembled. Tested unit and it is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived on site to diagnose washer making loud noises durning wash cycle. Customer informed us that when the unit is under load and is spinning the unit makes a loud squealing noise consistently, tested the unit in service diagnostics and the unit tested fine but was not under any load, removed cover underneath and the cam and found gearcase oil, replaced the gearcase and tested the unit in diagnostics and found that the unit is now operating as designed. Job complete."

"Arrived on site for dead dishwasher . Getting correct voltage to control,and UI . Found UI failing due to stuck key pad . Replaced UI tested unit all checked normal. No water leaks detected at time of service. Job complete"

Arrived onsite and installed freezer ice maker valve . All checks good. Unit is now operating as designed.

"Arrived on site to test unit for not defrosting. Found bad defrost timer and heating element with tstat. Replaced parts, tested unit, element now operating as designed.

"Arrived on site to inspect unit for not sealing correctly. Upon inspection found the unit had a torn seal causing issues, replaced seal and glued to door. Instructed customer to let the seal cure for a couple hours before use. Complete"

"Arrived on site to test unit for not washing properly. Found actuator is not connected to splutch preventing unit from shifting into agitate. Recommend replacing splutch kit, actuator, and drive belt. Office to reschedule.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11239857 (belt)"

Arrived on job for complaints of leaks. Found the hose from valve to icemaker damaged. After replacement test operation all functions working properly.

Arrived on job for complaints of two left burners not working. Found the switches are bad not sending power. ; ordrng 1 318191000 (sub 903097-9050) and 1 318531500 (switch)

"Arrived on site for customer complaint of unit not washing and making a knocking sound, found failed actuator, I replaced actuator, ran calibration cycle, unit tested good."

Arrived on site to pick up data logger. Removed from fridge/freezer. Job completed

"Arrived on site for cooling and noise complaint. At time of visit unit cooling correctly,checked temps in freezer and fresh food with meter,temps reading 0? and 38? fans working correctly no odd noise from fans or compressor compartment,checked drain pan no ice build up in pan or side walls in freezer. Unit working correctly at time of visit,advised customer to defrost unit 24hrs incase ice build up in return vent."

Arrived on site for a dishwasher that?s not heating. Inspected unit and work area. The customer advised that shed run two or three loads were the unit was not drying her dishes and then she tested it again yesterday and advised that the unit did dry her dishes. She still one of the unit checked out just in case. I ran the unit through diagnostic mode and found no stored error codes. Ran it through an auto test in the unit ran as designed. I did notice the customer is not using rinse aid and went over some tips to give her her best dry on her dishes. Unit is working as designed. Call complete.

Arrived on site for no ice. Called tech support ran diagnostics with tech support per tech support will need air handler kit #5303918784; ordrng 1 5303918784 (Housing kit)

Arrived onsite and replaced front large burner heads. Unit is now operating as designed. Advised customer on repair and on use and care options.

Arrived on site for a dishwasher with an unresponsive UI. Upon further inspection I found the unit hardwired in the wall. I also found a sign of major leakage under the sink and advised the customer on this (pics in quick-pic). There was still some standing water under the sink. I checked voltage at the terminal block and found none. Just to be safe I also checked voltage at the control and found none. I advised the customer of my findings. I let her know she may want to reach out to an electrician and plumber.

"Arrived on site to inspect washer noises during wash cycles. Upon further inspection, the customer advised that the unit makes a grinding noise. I tilted the unit back and found a large amount of gearcase oil on the pulley shield, actuator, belt, cam, and motor. I am ordering the gearcase, & belt and will return with all prescreened parts. Recommended that the customer not use the unit until I could return to repair as it could potentially begin to leak water. No water leaks observed during service. ; ordrng 1 W11423758 (Gearcase) and 1 W11239857 (Belt)"

"Arrived onsite and replaced Evap harness and thermistor. Unit is now operating as designed. Advised customer on repair, all checks good."

Arrived onsite and found unit fill valve leaking into tub. Replaced fill valve. All checks good. Unit is now operating as designed.

Arrived onsite for cooktop with damaged trim. Upon arrival I confirmed the obvious damage to the front trim. I tested the unit and it is working as designed at this time. Job complete.

Arrived on job for complaints of burner flames too high. Adjusted all flames to lower settings.

Arrived onsite for refrigerator with magnet falling up of door gasket. Upon arrival I found the magnet had fallen out of the gasket completely on the right side of the RC. I heat formed and replaced the gasket. I advised the Customer not to open that side for at least 2 hours to ensure a good fit. No leaks of any kind detected during time of service and the gasket is sealing as designed. Job complete.

Arrived on for refrigerator needing diagnosed sealed system. Upon arrival I was able to find the dryer installed by previous company had leaked and cause oil and refrigerant from compressor to drain out. I then installed new uv dryer as well as a compressor and access valve. I then pulled a vacuum for 20 minutes to ensure all contaminates were evacuated from evap coil. After verifying unit could hold vacuum. I recharged unit with 5.5 oz of refrigerant and verified after 20 minutes of run time that unit was giving stable pressure reading of 130 high side and 0 low side. Unit showed eleven frost on evap coil. Informed customer to give unit 24 hrs to cool. Call complete

Arrived onsite for unit not have any power. Tested unit. Unit was not powering on. Upon further inspection. Found that the control needed to be replaced. Replaced control. Tested unit. Unit tested good. No issues at this time. Job complete