Near Austin, TX 78739
Luis
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Arrived on site for no ice. Ran diagnostics test 15 read 02 no ice in bin optics passed,ran 36 good air flow from ice box fan,ran 56 no errors,ran 57 icemaker passed harvest,ran 45 icemaker filled with water. At time of visit unit passed all diagnostics for ice production."
Near New Braunfels, TX 78132
Noah D
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00
"Arrived on site to inspect fridge for not making ice, upon inspection found fill tube to icemaker clogged with ice, cleared out clog with steamer and retested, all functions returned. Complete"
Near San Marcos, TX 78666
Robert
Job Details:
04/20/2020
WASHER WHIRLPOOL CAE2745FQ0
"Arrived on to replace cabinet and other parts. Replaced cabinet and suspension but discovered tub , adapter and tub ring damaged. Will need two man and two hours. ; ordrng 1 W10371566 (tub) and 1 W11222084 (ADAPTER) and 1 WPW10461196 (ring-tub)"
Near Round Rock, TX 78665
Andy
Job Details:
04/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near , TX 78619
Brandon
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
"Arrived on site for customer complaint of unit not cooling, and unit powering off. I replaced UI control, hv control, and power supply control, I also replaced evap cover and fan motor with thermistor and wrapped foil tape and tie around evap thermistor. Unit tested good."
Near Lockhart, TX 78644
Robert
Job Details:
04/20/2020
FREEZER AMANA C15B3W
Arrived on job for not cooling. Found the compressor good and running but leak.
Near Austin, TX 78756
Leonardo
Job Details:
04/20/2020
DISHWASHER MAYTAG MDB8959SFH4
Arrived on site to test unit for upper rack falling. Found broken track replaced tracks test unit and unit test good job complete.
Near Granite Shoals, TX 78654
James
Job Details:
04/20/2020
REFRIGERATOR KITCHENAID KUDR204ESB00
Arrived on site and found unit wedged in opening and unable to remove. Tested fans and found to be working properly. Found drain line clogged and could not clear from inside unit. Unit will need to be removed to clear obstructed drain. Customer will have contractor remove unit from opening and schedule service if needed.
Near Leander, TX 78641
Lou
Job Details:
04/20/2020
OVEN WHIRLPOOL RBD305PRS00
"arrived on site to install previously diagnosed and ordered part. Due to the main control failure and having it rebuilt, I reinstalled the main control and tested the unit and it operated as designed Job completed."
Near Round Rock, TX 78665
Wesley
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Sr# 7727620255 was advised after extensive testing that the p8 components were responsible for the power cycling problem and those being the Freezer Evap fan motorIce box thermistor and the fill tube heater. Ordering components and returning to repair. ; ordrng 1 FILLTUBEHEATER (RECOMMENDED NOT LISTED ) and 1 ICEBOXTHERMISTOR (RECOMMENDED UKNOWN ) and 1 W111387387 (CONTROL) and 1 W11224256 (CONTROL)
Near Austin, TX 78754
Luis
Job Details:
04/20/2020
REFRIGERATOR LG LFXS24566S/00
"Arrived on site for door popping open and damaged bin. Found screw loose on closure pin,installed pin correctly to bottom of door tightened screw tested door operation good. Diagnosed defective ice bin causing bin not to sit properly and dispense ice. Replaced bin tested ice dispenser unit working as designed"
Near Pflugerville, TX 78660
David S
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM
"Arrived on site for fridge not sealing and water accumulating. Inspected unit and work area. Found freezer over full, do won’t seal on it’s on you have to push in to close it. Spoke with customer about having to much in the freezer causing the door not to close properly will cause there issue. Customer stated it was doing this before the freezer was full. I am ordering the freezer gasket W10136733, just to be sure the gasket is sealing properly. Office to reschedule.; ordrng 1 W10136733 (FREEZER GASKET)"
Near Georgetown, TX 78633
Lou
Job Details:
04/20/2020
WASHER LG WM3470HWA
"arrived on site to install previously diagnosed and ordered parts. Due to the water inlet hoses having rust debris inside, I removed and replaced both hoses and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed.
Near Lampasas, TX 76550
Al
Job Details:
04/20/2020
ICE MACHINE WHIRLPOOL KUIC15NRXS2
Arrived to install previously ordered parts.Removed and replaced the the valve and water tube.Reassembled and advised customer to wait approximately 24 hours for healthy ice production.All water lines were dry at the end of service.Job complete
Near Round Rock, TX 78681
Chase
Job Details:
04/20/2020
REFRIGERATOR BOSCH B22CT80SNS/01
Arrived on site to check refrigerator for leak. Found ice maker fill tube had separated from fill tube housing. Secured with a worm clamp. Cycled ice maker and checked for leaks. Ice maker filled properly and no leaks were present from fill tube. The refrigerator is not currently installed due to water damage to the flooring.
Near Horseshoe Bay, TX 78657
James
Job Details:
04/20/2020
WASHER WHIRLPOOL WTW8040DW2
Arrived on site and installed previously diagnosed part. Tested operation and found unit working properly. Job complete.
Near Leander, TX 78641
Lou
Job Details:
04/20/2020
VENTHOOD KITCHENAID KVWB406DSS1
"arrived on site to inspect venthood noises. Upon further inspection, I turned the unit on medium & high speeds and the fan motor began to shake vigorously. I removed the fan motor and found the blower wheel was badly damaged causing the unit to be off balance when in the medium and high speeds. I replaced the fan motor and retested and the unit is operating as designed. Job completed."
Near Austin, TX 78724
Luis
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL GD22DFXFB02
"Arrived on site for no ice. Ran icemaker through a cycle water did not fill icemaker,forced water valve no water from valve. Diagnosed a failed valve,installed a new valve ran icemaker through a cycle water filled icemaker."
Near Del Valle, TX 78617
Kevin
Job Details:
04/20/2020
WASHER MAYTAG MVWB765FC3
"Arrived on site and inspected washer and found F7E9 saved error code, inspected motor assembly and found mounting nut is not tight for rotor, after resetting discussed correct loading procedure with customer. No water leaks detected at time of service, job complete"
Near Del Valle, TX 78617
Kevin
Job Details:
04/20/2020
DISHWASHER WHIRLPOOL WDF550SAHS
found main harness was damaged when dishwasher was dropped and valve was ripped free of support. No water leaks detected at time of service. Talked to SR will research harness; ordrng 1 RESEARCH/HARNESS"
Near Manor, TX 78653
Scott
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived on site replaced million ,dampener control ,evap fan with harness and evap cover . Steamed out ice on evap . Ran diagnostics all checked normal . Good air and frost patterns . No water leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
Tyler B.
Job Details:
04/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived to inspect unit with bad washing, ran diagnostics and found the pump would work intermittently, replaced sump assembly and tested properly no leaks on site"
Near Georgetown, TX 78628
Lou
Job Details:
04/20/2020
DISHWASHER GE GSD2100V50CC
"I attempted to turn the unit on at the timer, but the unit failed. Checked the breaker and it was good. Checked voltage to the unit and it was good. Removed the lower kickplate and found has a reset switch. Pressed the reset button and retested the unit and it is operating as designed. The switch had been tripped causing the unit to power down. I advised the tenant of my findings and showed them how to test should this occur again. No water leaks observed during service, job completed."
Near Austin, TX 78747
Kevin
Job Details:
04/20/2020
RANGE WHIRLPOOL WFG515S0JS0
"Arrived on site and found overlay is damaged in box, a new one will need to be ordered.; ordrng 3 W11343212 (OVERLAY)s"
Near Pflugerville, TX 78660
David S
Job Details:
04/20/2020
WASHER WHIRLPOOL WTW4850HW1
"Arrived on site for no power to washer. Inspected unit and work area. Found control with no lights. Checked power to the unit was getting 120V. Control board failed, replaced control board and tested unit operations,lid latch would not engage. I replaced the lid latch and tested the unit. All tested good."
Near Buda, TX 78610
Leonardo
Job Details:
04/20/2020
OVEN WHIRLPOOL WFG505M0BS3
Arrived on site to test unit for temp being to high. Test unit and found bad sensor. Unit at -20 degrees and still reading over. Replaced sensor test unit and unit test good job complete.
Near Austin, TX 78750
David Z
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Arrived on site to install new icemaker to resolve no ice issue. Installed new icemaker and unplugged unit for 2 mins and turned back on. IM cycled fine. All is now working as designed. Call complete.
Near Austin, TX 78738
Brandon
Job Details:
04/20/2020
OVEN KITCHENAID KEBC107KSS0
"Arrived on site for customer complaint of unit not heating after self clean. I found TOD fuse blown, reset fuse, nit tested good."
Near New Braunfels, TX 78132
Noah D
Job Details:
04/20/2020
WASHER MAYTAG MVWB765FC3
"Arrived on site to install gear case and all parts on washer, upon install found the holes drilled into gearcase are too large
Near Austin, TX 78753
Wesley
Job Details:
04/20/2020
MICROWAVE WHIRLPOOL WMH31017HS4
Arrived on site and replaced week motor. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Tyler B.
Job Details:
04/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived to inspect unit with loud noise, found unit was failing to defrost in freezer iceingnuo the fan, unit needs 24hrs, set towels unit will need evaporator motor assy replaced to complete; ordrng 1 CNOTE
Near Austin, TX 78753
Wesley
Job Details:
04/17/2020
REFRIGERATOR MAYTAG MRT118FFFH04
Arrived onsite and found unit fridge unplugged on the porch and completely thawed. Was advised unit had gone into complet no cool. And they moved it outside for ease of access. Found evidence of possible oil leak and compressor drawing 0.6 amps while on. No temp Change in the tubing. Due to sanitation standards Evap not inspected. Advised customer on prep for Evap access. Ordering compressor and Evap and sealed system repair. ; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS PORT) and 1 W11209866 (COMPRESSOR ) and 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (dryer)
Near Round Rock, TX 78664
Tyler B.
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
"Arrived to inspect unit with noise, found noises from control and noise from ice fan, will need replaced to complete ; ordrng 1 WPW10196393 (damper control assy) and 1 WPW10308033 (motor-evap)"
Near San Marcos, TX 78666
Robert
Job Details:
04/17/2020
WASHER WHIRLPOOL NTW4516FW3
Arrived on job to replace latch. After replacement test operation and control not responding. Ordered control ; ordrng 1 W11170317 (CONTROL )
Near Burnet, TX 78611
James
Job Details:
04/17/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD6
Arrived on site and tested operation. Found ice box fan housing gasket not sealing. Seated gasket gasket properly and tested operation. Unit tests good. Job complete
Near Austin, TX 78702
Kevin
Job Details:
04/17/2020
REFRIGERATOR GE GFE29HSDASS
"Arrived on site and inspected refrigerator and found freezer temperature is 32°, fresh for the temperature is 54°, compressor is running it is very hot 172°. Found condenser fan is not running at all. A new condenser fan will be needed to correct the issue. ; ordrng 1 WR60X10358 (fan condenser dc)"
Near Austin, TX 78737
Kevin
Job Details:
04/17/2020
REFRIGERATOR FRIGIDAIRE LGUB2642LE3
"111265000, Arrived on site and inspected refrigerator and found no ice production in upper icemaker. Upper icemaker is 37 degrees, took 1 picture. Freezer temperature is 9 degrees, took 1 picture. Lower Icemaker production is slow according to the customer. Spoke with Frigidaire tech assist they requested several tests showing that the icemaker is operating normally and ultimately recommended replacing the main control board saying that it sounded like a Main board malfunction reference number 83520105. Refrigerator will need to be scheduled for defrost to replace housing kit.; ordrng 1 242115279 (board-main power) and 1 5303928784 (HOUSING KIT) and 1 NEEDDEFROST"
Near Nolanville, TX 76559
Al
Job Details:
04/17/2020
MICROWAVE FRIGIDAIRE FGMV174KFA
Unit will need a control panel where control panel clips into cabinet ; ordrng 1 CNOTE (RESEARCH BLACK COVER WITH HOOKS TO FIT INTO CABINET)
Near San Marcos, TX 78666
Robert
Job Details:
04/17/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived on job for complaints of no power. Found breaker shut off , after turning on got code f30 no sensor. Found sensor unplugged. Connected sensor and test oven."
Near Harker Heights, TX 76548
Al
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived to inspect French door refrigerator with no power. Confirmed the complaint and checked the outlet and outlet was good.No diagnostics test could be preformed due to no power to unit.Ordering UI and main HV control. ; ordrng 1 W10830278 (CONTROL HV ) and 1 W11387386 (UI USER INTERFACE SILVER)
Near Andice, TX 78628
Lou
Job Details:
04/17/2020
OVEN WHIRLPOOL WFG550S0HZ1
Near Burnet, TX 78611
James
Job Details:
04/17/2020
WASHER MAYTAG MHW5630HC0
KD) Arrived on site and tested operation found water leaking from dispenser housing. Unit will new dispenser to repair. ; ordrng 1 W11316600 (drawer)
Near Round Rock, TX 78665
Tyler B.
Job Details:
04/17/2020
REFRIGERATOR LG LSXS26326S
"Arrived to inspect unit with moisture inside, found bottom left corner of door warped out causing big gap in seal, been that was since new. ; ordrng 1 ADC74646304 (RIGHT DOOR) and 1 CNOTE (AUTHO ) and 1 CNOTE (SS TECH TO OVER CHECK COMPRESSOR WORK )"
Near Austin, TX 78749
Kevin
Job Details:
04/17/2020
WASHER WHIRLPOOL WTW4955HW1
"Arrived on site and replaced washtub diagnosed on previous visit. After replacement ran a diagnostic cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78665
David S
Job Details:
04/17/2020
OVEN GE JTP20WF3WW
"Arrived on site for oven light not working. I inspected the oven light assembly, and found assembly and wiring harness damage. I will have to order the harness to complete repair. The harness does not show up on any parts break down, will have to send to parts research. ; ordrng 1 PARTSRESEARCH (OVEN LIGHT HARNESS)"
Near Austin, TX 78705
Leonardo
Job Details:
04/17/2020
RANGE WHIRLPOOL WFE515S0JS0
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete
Near Austin, TX 78701
Luis
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Arrived on site for damaged door. Removed damaged freezer door,installed. A new freezer door checked door seal good."
Near Round Rock, TX 78665
Andy
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
Near Bastrop, TX 78602
Scott
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KRFC704FSS02
Arrived on site for no ice . Found heater fill tube wire broken . Will need fill tube w/ heater . No water leaks detected at time of service . Please call to set return visit . . ; ordrng 1 W11366500 (FILL TUBE W/ HEATER )
Near Lorena, TX 76655
Jonathan M
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14
"Arrived on site for a refrigerator that was not making ice. Inspected unit and work area. Place unit in service diagnostics and tested high skill level sensor, thermistors, ice fan, and ice maker harvest. Unit passed all tests but the harvest. I just the unit in the motor test and found the icemaker not moving. Replaced ice maker and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78731
David Z
Job Details:
04/17/2020
MICROWAVE KITCHENAID KOCE500ESS01
Arrived on site to install previously diagnosed parts to resolve microwave being non functional issue. Removed covers and checked ACU board. Found 1 connector completely unplugged. Replaced ACU and retested. All is now working as designed.
Near Round Rock, TX 78681
David S
Job Details:
04/17/2020
WASHER LG WM8000HVA
Arrived on site for washer having OE code. Inspected unit and work area. Checked the drain line and filter. Nothing kinked or blocked. Inspected water pump and found pump failed. Replaced drain pump and reassembled unit. Ran unit through a test cycle. Unit drained and operated as designed
Near Austin, TX 78702
Kevin
Job Details:
04/17/2020
RANGE GE PGP966SET1SS
"Arrived on site and inspected cooktop and could not find any leaks. All burners are igniting properly, job complete"
Near San Marcos, TX 78666
Robert
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
Arrived on job for complaints of water dripping from dispenser. Found the hose connector not sealed. Resealed with food grade silicon. No additional leaks detected at time of service.
Near Temple, TX 76502
Cliff
Job Details:
04/17/2020
WASHER MAYTAG MVWX655DW0
Arrived on site to diagnose a washing machine that is not spinning properly. Tested unit and found hub assembly worn smooth causing basket not to spin. Hub will need to be replaced to complete repairs; ordrng 1 W10528947 (drive hub kit)
Near Round Rock, TX 78681
David S
Job Details:
04/17/2020
OVEN KENMORE 790.7060901
"Arrived on site to install previous diagnosed parts. I gained access to the igniter and installed new. Tested the unit and would still not bake. I tested power from the control to the bake element and showed no voltage. I Will need to order the control 316455430, control overlay 316354402 and ordering a CNOTE for authorization. Office to schedule when we have authorization.; ordrng 1 316354402 (OVERLAY) and 1 316455430 (CONTROL) and 1 CNOTEAUTHORIZATION (CNOTE AUTHORIZATION )"
Near Burnet, TX 78611
James
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID WRV986FDEM01
Arrived on site and installed new power control and deli control tested operation unit tests good. Job complete.
Near Austin, TX 78726
Tyler B.
Job Details:
04/17/2020
MICROWAVE GE PEB1590SM2SS
"Arrived to inspect unit with no power, removed unit and covers and found fuse open, replaced an tested, transformer had made very loud pop and blew fuse again, unit will need fuse, cap diode, mag and trans,; ordrng 1 CNOTE (UNKNOWN PART FIND) and 1 WB27X10928 (fuse) and 1 WB27X10957 (transformer hv)"
Near Manor, TX 78653
Wesley
Job Details:
04/17/2020
REFRIGERATOR GE GSE25HSHKSS
Arrived onsite and replaced broken freezer light board. All checks good. Unit is now operating as designed.
Near Bastrop, TX 78602
Scott
Job Details:
04/17/2020
WASHER WHIRLPOOL WFW9151YW00
"Arrived on site ,replaced bellow . Tested unit , all checked normal . O water leaks detected at time of service . Job complete ."
Near Austin, TX 78703
Luis
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS00
"Arrived on site for cooling complaint. Removed evaporator cover,found fresh food evaporator incased in ice,broken tabs on cover,found broken pin in harness customer hard wired brown lead,drain pan bowed. Per service pointer will need to replace cover,fan assembly that includes defrost thermistor,claps and zip ties. ; ordrng 2 2185788 (CLAMPS (I HAVE TRUCK STOCK))s and 1 W10836964 (DRIP PAN) and 1 W11256332 (COVER EVAP) and 2 WPW10339879 (ZIP TIES(I HAVE IN TRUCK STOCK))s"
Near Austin, TX 78744
Leonardo
Job Details:
04/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present u it working as designed.
Near Austin, TX 78737
Kevin
Job Details:
04/17/2020
WASHER MAYTAG MVWC565FW2
"Arrived on site and replaced basket and agitator diagnosed by previous technician, no water leaks detected at time of service, job complete."
Near Round Rock, TX 78681
David S
Job Details:
04/17/2020
DRYER WHIRLPOOL WED5000DW2
"Arrived on site for dryer not heating. Tested voltage from the outlet and was getting 120 on l1 to neutral, 120 on L2 to neutral 240 L2 to l1. At the junction I showed 120 on l1 to neutral, 10 on L2 to neutral, 85v l1 to l2(see season quick pic. Explained to the customer the power cable is bad and they will need to replace it. Tested the element, cutoff, thermostat and fuse, all tested good. Job complete"
Near Temple, TX 76502
Cliff
Job Details:
04/17/2020
FREEZER WHIRLPOOL WSZ57L18DM03
Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found compressor vibration causing lines to rattle. Installed sound insulation pads on suction and high side lines. Tested unit and found all is functioning properly at this time.
Near Pflugerville, TX 78660
Andy
Job Details:
04/17/2020
COOKTOP WHIRLPOOL G7CE3034XS00
Arrived on site to install previously diagnosed parts removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Waco, TX 76712
Jonathan M
Job Details:
04/17/2020
OVEN JENN-AIR n/a
Near Georgetown, TX 78626
Paul
Job Details:
04/17/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Arrived onsite for a dishwasher filling with water but not spraying the water. I found correct voltage to the pump and it not pumping water. The pump and motor. I replaced the pump and motor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near New Braunfels, TX 78130
Noah D
Job Details:
04/17/2020
REFRIGERATOR LG LFXC24726S/ 03
"Arrived on site to insp3ct fridge for no cooling, upon inspection forum the start relay getting insufficient voltage, replaced start device and PCb, ordering new part. Office to reschedule ; saved tckt"
Near Leander, TX 78641
Lou
Job Details:
04/17/2020
RANGE WHIRLPOOL WFG525S0JV0
"arrived on site to inspect range oven not igniting. I tested the unit in Bake on 350 degrees and the burner never ignited. The Ignitor was arcing and gas was being released from the burner, but due to the Ignitor being warped and sitting too far from the burner, it would not ignite. I removed and replaced the Ignitor and retested and tested the cooktop and the unit is operating as designed. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Lou
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"arrived on site to install previously diagnosed and ordered parts. Due to the defrost thermistor failure, I removed and replaced the harness, thermistor and HV control. Tested the unit and it’s operating as designed. No water leaks observed during service, job completed. I advised the customer to give the unit a good 12 hours to fully cool."
Near Jarrell, TX 76537
Cliff
Job Details:
04/17/2020
RANGE WHIRLPOOL WFC150M0EB3
Arrived on site to diagnose a range with the controller is not operating. Found L1 burned at terminal block. Replaced terminal block and repaired wiring. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78737
Kevin
Job Details:
04/17/2020
MICROWAVE WHIRLPOOL UMV1160CB2
"Arrived on site and inspected microwave and found it isn’t heating, replaced magnetron, capacitor, and diode and it is now heating properly. Job complete."
Near Georgetown, TX 78628
Paul
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the 3 way valve solenoid coil and tested the refrigerator. The system rebooted properly and is working as designed. Call complete.
Near Wimberley, TX 78676
Robert
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"Arrived on job for complaints of ice in refrigerator. Found the cover left side large ice block. Customer said cooling is fine. Removed ice and cover cover setting weird additional air getting under cover. Made adjustment to lesson air gap, recommended if issue continues replacement of cover. No leaks detected at time of service."
Near San Marcos, TX 78666
Robert
Job Details:
04/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on job for complaints of filling with water in off position. Found valve not closing correctly. Replaced valve and tested. No leaks detected at time of service.
Near Georgetown, TX 78626
Paul
Job Details:
04/17/2020
DRYER WHIRLPOOL WED5000DW2
Arrived onsite for a dryer with a broken door switch. I found the door switch actuator had broken. I replaced the door switch. The dryer is working as designed. Call complete.
Near Austin, TX 78731
David Z
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
"Arrived on site to diagnose refrigerator that was showing a P0 code for a couple days and also that freezer was not cooling well. Performed diagnostic and found ice on the Evap cover in the freezer. Could not hear FC fan running, and it did not activate through diagnostics either. Provided estimate to customer for a new Evap motor and harness of All is working as designed at this time. Call complete."
Near Harker Heights, TX 76548
Cliff
Job Details:
04/17/2020
FREEZER WHIRLPOOL WZF79R20DW03
Arrived on site to perform repair on refrigerator. Found start relay not functioning properly preventing compressor from pumping. Replaced start relay from personal stock and found compressor moving heat and working properly. Advised homeowner to give unit 24 hours to cool.
Near , TX 78633
Paul
Job Details:
04/17/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PS4
"Arrived onsite for a refrigerator that only beeps and flashes the set temps on and off. I found the UI not responding on any of the selections. The controls are not communicating. I did a power reset and had the same results. I found the condenser motor, compressor, and fans trying to start but not starting. I disconnected the harness at the rear of the unit to the fan and dampener and the unit came on and started working properly. I connected the molex connector back after everything else started and the fans and dampener started working. I explained to the customer the fan and dampener need to be replaced.
Near Austin, TX 78739
Luis
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
"Arrived on site for no ice. Ran diagnostics ice box fan not running,removed ice box fan found blade not able to rotate,installed a new ice box fan ran diagnostics ice box fan running as designed. Ran icemaker through a cycle icemaker passed,rna water fill passed.
Near Austin, TX 78732
Luis
Job Details:
04/17/2020
DISHWASHER KITCHENAID KDPM704KPS0
"Arrived on site for damaged dishwasher. Found back corners of dishwasher tube damaged which caused damage to inside of tube. Called tech support,per tech support customer needs to contact Ferguson due to item damaged during delivery.SR#7727611654"
Near Round Rock, TX 78665
David S
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived on site for ice maker not making ice. Inspected unit and work area. Tried to jump the ice maker, ice maker wouldn’t cycle. Tested voltage to the ice maker, voltage was with in range. I replaced the ice maker, and the ice maker cycled and filled with water. Checked to make sure ice maker filled. Did a temp check on the freezer and it showed 8 degrees and dropped down to -1 degrees which is what the customer had it set too. Unit is operating as designed. Job complete."
Near Round Rock, TX 78681
Paul
Job Details:
04/17/2020
REFRIGERATOR GE PSS26MSWASS
Arrived onsite for a refrigerator not making ice. I found the icemaker heater not working and the gears stripped. The icemaker needs to be replaced. The parts page shows the original part number crossing over to WR30X10093 which is what we received but this icemaker will not work. This icemaker is made to mount on the back wall of the FC and the existing icemaker mounts to the left wall of the FC. Ordering parts research.; ordrng 1 PARTSRESEARCH (C CALL NOTES- NEED ICEMAKER.)
Near Austin, TX 78750
Tyler B.
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KRFC300ESS03
"Arrived to inspect unit no cooling in RF, replaced control damper and was still shut, replaced control and tested properly"
Near Temple, TX 76502
Cliff
Job Details:
04/17/2020
WASHER MAYTAG MAV7600AWW
Arrived on site to replace previously ordered parts for washer. Found parts ordered and parts that have been replaced or not needed as I was able to verify lid switch failure with tech line. Spoke with Steve to verify loss of neutral through switch. Ordering switch and return date set for and 1 WP22003804 (switch-lid)
Near Briarcliff, TX 78669
Brandon
Job Details:
04/17/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived on site for customer complaint of oven not shutting off, what customer was experiencing was the cooling fan staying on after baking cycle. I informed customer that this is normal and can stay on for 2-3 hours afterwards. Unit tested good."
Near Kyle, TX 78640
Robert
Job Details:
04/17/2020
DISHWASHER WHIRLPOOL WDF540PADM2
Arrived on job for complaints of heater not working. Found the element broken. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78738
Brandon
Job Details:
04/17/2020
WASHER WHIRLPOOL WFW9150WW01
"Arrived on site for customer complaint of loud noise during spin and leaking. Found inner basket wobbly and outer rear tub bearing worn out. Ordering outer rear tub, gasket, bellow, and basket. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (2 TECHS) and 1 CNOTE (2 HOURS) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11239040 (OUTER TUB) and 1 WPW10111158 (gasket) and 1 WPW10202459 (basket)"
Near New Braunfels, TX 78132
Noah D
Job Details:
04/17/2020
WASHER WHIRLPOOL WTW8040DW4
"Arrived on site to inspect washer for not draining, upon inspection found the washer filled with water and drain pump hot to touch, replaced pumps after draining water outside and retested, all functions returned. Complete"
Near Austin, TX 78746
Luis
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KRSF505ESS01
"Arrived on site for fresh food not defrosting. Removed cover,damaged fan scroll,defrosted evaporator,found a crack in the thermistor. Called tech support,replaced thermistors and fan scroll secured thermistor to correct location on suction line using foil tape and a zip tie,ran diagnostics changed defrost setting to basic. Sr# 7727606134"
Near Liberty Hill, TX 78642
Lou
Job Details:
04/17/2020
OVEN WHIRLPOOL WOD51EC0HS01
"arrived on site to inspect wall oven turning on by itself. Upon further inspection, I found the unit powered off. Customer advised that the lower oven came on without them turning it on so they turned the power off at the breaker. I cycled the power back on and checked for error codes and there were none. Customer advised that the unit time/date jump also. Customer is not connected to WiFi. I cycled power off and removed and replaced the UI console and main control and cycled power back on and tested. Unit heated/operated as designed. I recommended that the customer connect to WiFi and then contact Whirlpool Connect Team and have them verify the software is up to date and provided the number 866-333-4591. Job completed."
Near Killeen, TX 76542
Al
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02
Arrived to inspect ice maker issues.Cycled the unit and found the ice maker had an obstruction preventing the ice maker from cycling properly.I cleared the obstruction and cycled the unit and ice maker now operates as designed.Job complete.Ice maker was harvesting when I left the call.All water lines were dry at the time of service.Job complete
Near The Hills, TX 78738
Luis
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KSSC48MFS05
"Arrived on site for water leaking. Diagnosed water leaking from icemaker housing defective icemaker,removed icemaker installed a new icemaker ran icemaker through a cycle water filled icemaker no leaks.
Near New Braunfels, TX 78130
Noah D
Job Details:
04/17/2020
RANGE WHIRLPOOL WGE745C0FS01
"Arrived on site for oven being too cold, upon inspection found the customer was using wrong thermometer, checked temps with thermal wire and calibrated upper oven up 15 degrees. Complete"
Near Austin, TX 78731
David Z
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Arrived on site to attempt to move refrigerator back into place in cavity. Customer wanted it pushed all the way in. On previous visit I had tried rolling it back in but it was sticking on the floor. Customer informed me house is older and floors are noticeably unlevel. I was able to force the refrigerator back into its cavity, but hey wanted shims in the back to attempt to bring it to level. Have to order shims, part 4387828A to resolve. Advised customer even with shims it may be difficult to get unit perfectly level in rear. They want us to shim the rear. Ordering shims and will return when able next week. ; ordrng 2 4387828A (shim)s"
Near Pflugerville, TX 78660
Andy
Job Details:
04/17/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01
Arrived on site for microwave oven combo UI unresponsive. Tested and inspected unit and found failed UI. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78738
Brandon
Job Details:
04/17/2020
DISHWASHER KITCHENAID KDTE704DSS1
"Arrived on site for customer complaint of dishwasher not draining and leaking a little bit, found clog in drain line, and gunk build up in lip of tub. I cleaned drain line and recommended using cleaning solution.
Near Killeen, TX 76549
Al
Job Details:
04/17/2020
DISHWASHER MAYTAG MDB5100AWQ
Arrived to inspect dishwasher not starting.Confirmed the complaint and depresses the lock and off button.Opened and shut the unit and unit began operating properly.All water lines were dry at the time of service.
Near Georgetown, TX 78628
Paul
Job Details:
04/17/2020
WASHER LG WT1501CW/00
"Arrived onsite for a washer with a leak and the door lock not working. I found the door lock in the locked position and the door not closing. The door lock is not responding and there is power to it. I visually looked under the washer and could not see signs of a leak and suspect the valve to be leaking. lock and possibly the valve but I explained to the customer that I wouldn’t know for sure where the leak was until I could run the machine. I replaced the lock and tested the unit. The lock worked but the control kept locking and unlocking it until a DL error appeared. The control will also need to be replaced