Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/19/2018
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for noise coming from center burner. Test unit and found burner head not letting even flames. Replaced burner head test unit and unit test good job complete
Near Kyle, TX 78640
Kevin
Job Details: 10/19/2018
WASHER MAYTAG MVWC300VW0 "Arrived on site and found lid latch has burnt out, see attached pictures. Will need to replace latch and harness to correct issue. No water leaks from connections at time of service.; ordrng 1 W10189197 (harns-wire) and 1 WP8318084 (switch-lid)"
Near Austin, TX 78737
Leonardo
Job Details: 10/19/2018
COOKTOP JENN-AIR JED4536GS01 Arrived on site to test unit for unit beeping when no one around. Replaced display board test unit and unit test good job complete
Near Kyle, TX 78640
Kevin
Job Details: 10/19/2018
ICE MACHINE WHIRLPOOL KUIX305ESS1 "arrived on site and found little to no incoming water, confirm water from source has good pressure valve is not operating properly. Confirmed power to valve is correct. Will need a new water valve to correct issue. requested customer get a new water supply line and a new drain hose both are failing; ordrng 1 W10897719 (valve)"
Near Austin, TX 78733
Leonardo
Job Details: 10/19/2018
DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for no power. Pushed buttons on unit and unit getting power and unit starting right away. Could not duplicate problem at this time.
Near Austin, TX 78749
Leonardo
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not starting. Test unit and unit getting water in and wash motor coming on. Unit working as designed at this time no leaks present job complete
Near Austin, TX 78748
Leonardo
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit light not working. Test unit and found bad light bulb burned out. Replaced lightbulb test unit and unit test good job complete
Near Austin, TX 78749
Robert
Job Details: 10/19/2018
WASHER WHIRLPOOL LSB6000PQ0 Arrived on job for complaints of not starting. Found the gearcase locked up not turning at coupler. Will need AUTHO office to schedule ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 CNOTE (AUTHO ) and 1 W10820043 (brake & drive tube)
Near Austin, TX 78747
Leonardo
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit not cleaning. Test unit and found unit getting water and but wash motor not working. Test motor and found bad motor.
Near Seguin, TX 78155
Kevin
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found Inlet water valve is leaking water constantly into icemaker train. After replacing valve leaking has stopped, no further repair is required at this time, job complete."
Near Austin, TX 78726
Cliff
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KSSS48QJX00 "gate code 3927. Due to risk of damaging tile in front of unit (already cracked and hollow spots under tiles, homeowner will need to have unit removed prior to repair and reinstalled after repairs are completed or be present to sign a damage waiver. Also 2nd tech needed to hold refrigerator while corroded pan heater is changed. . Office to reschedule call for 3 hours and 2 techs.; ordrng 1 CNOTES (3 HOURS AND 2 TECHS NEEDED)"
Near New Braunfels, TX 78132
Kevin
Job Details: 10/19/2018
OVEN WHIRLPOOL GMC305PDB07 " Arrived on site and inspected oven and found no response from control board or user interface, confirmed power is correct, But control board would need to be replaced, control board is no longer available. If customer is able to find control board they may request installation"
Near New Braunfels, TX 78130
Kevin
Job Details: 10/19/2018
WASHER WHIRLPOOL GHW9400PW4 "Arrived on site and set washer into diagnostic cycle and it completed properly, also ran a drain and spin cycle and it is slow to drain. Inspected drain catch and found it is full of debris. After clearing drain washer is now operating properly. No water leaks from connections at time of service, job complete. Quoted customer "
Near Kempner, TX 76539
Steve C.
Job Details: 10/19/2018
WASHER GE WJSR2070B4WW Arrived on site for the unit is not agitating. Tested the unit and found the agitator is loose and unit is spinning properly. Found the coupling is extremely loose. Unit will need a new coupling and agitator. Office will need to reschedule customer due to no internet signal. ; ordrng 1 WH43X10033 (agitator asm) and 1 WH49X10042 (agitat kit)
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/19/2018
REFRIGERATOR MAYTAG MFI2569VEM2 "Arrived on site for refrigerator not cooling and light on display flashing. Performed diagnostics mode and found main control not sending voltage out. Will need to replace control to complete repair. Schedule return for Tuesday the 23rd. Customer requested PM.; ordrng 1 SEENOTE (REQ PM REQ SAME TECH RETURN ) and 1 WPW10310240 (CONTROL)"
Near Kyle, TX 78640
Kevin
Job Details: 10/19/2018
DISHWASHER GE GLD6960N20SS "Arrived on site and found customer is using the correct amount of detergent, incoming water temperature is 125° and customer runs it until it is hot. Customer has cycled to clean it runs with dishwasher magic and is still experiencing residue left on all dishes. Dishwasher is operating as intended but due to age, and soap buildup internally it is not washing properly. No parts replacement can change or improve performance."
Near Austin, TX 78702
Robert
Job Details: 10/19/2018
DISHWASHER KITCHENAID KDTM404EBS0 Arrived on job for complaints of scratches on panel and top rack falls. Replaced panel for scratches and adjusters for br. No leaks detected at time of service
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site found error icemaker motor lost position, was sent with wrong icemaker, ordering correct part for repair, no water leak at the time of service ; ordrng 1 W11188383 (ICEMAKER)"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site found error icemaker motor lost position, was sent with wrong icemaker, ordering correct part for repair, no water leak at the time of service ; ordrng 1 W11188383 (ICEMAKER)"
Near Austin, TX 78704
Robert
Job Details: 10/19/2018
DRYER WHIRLPOOL WED9550WL2 Arrived on job for complaints of error codes not drying. Found vent blockage. Customer will call to have vent cleaned
Near Hewitt, TX 76643
Arthur B.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived onsite for customer complaint of french door refrigerator not cooling and shutting off intermittently. When arrived,found unit was cooling as intended. Did find control would flash on and off. Unit will need new control to complete repair. R/S for customer next available of 10/25. All water connections were dry at time of service.; schdld next appmnt for 10/25 THU !"
Near Austin, TX 78705
Robert
Job Details: 10/19/2018
OVEN WHIRLPOOL WFE320M0ES1 Arrived on job for complaints of hot surface light on all the time. Breaker was off turn on light off warm up burners to test light coming on. Then wait until it turns back off.
Near Austin, TX 78703
Robert
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL KURL304ESS00 Arrived on job for complaints of noise. Alarm going off but no code and cooling. Call TEC line and they recommend main control.
Near Driftwood, TX 78619
Luis
Job Details: 10/19/2018
ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for low ice production and thin ice. Ran diagnostics diagnosed weak water pressure to unit reservoir not filling completely after valve energized in timed fill cycle. Unit passed all other test. Customer will have plumber look at pressure
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
RANGE AMANA AGR6303MFS0 Arrived on site and found pots and trays conducting spark in lower drawer. Advised customer to keep conductive items clear of spark harness. Unit now operating properly.
Near Austin, TX 78717
Cliff
Job Details: 10/19/2018
RANGE WHIRLPOOL WGG555S0BS06 Arrived on site to diagnose a range with oven not working. Tested unit and found off on switch for gas regulator turned off preventing gas flow to the ovens. Turn the switch on and tested unit. Found all is functioning properly at this time.
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replace sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replace sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replace sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near Kyle, TX 78640
Leonardo
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Austin, TX 78735
Leonardo
Job Details: 10/18/2018
MICROWAVE KITCHENAID KCMS145JSS "Arrived on site to test unit for unit not responding. Test unit and found no buttons working. Reset board by turning unit off, plugged unit back in and unit working correctly job complete"
Near VLG O THE HLS, TX 78738
Leonardo
Job Details: 10/18/2018
RANGE WHIRLPOOL JGCP436WP02 Arrived on site to test back center burner not igniting correctly. Test unit and found burner not sitting correctly not allowing gas to build up and ignite. Adjusted burner test unit and unit test good job complete
Near VLG O THE HLS, TX 78738
Leonardo
Job Details: 10/18/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site to test unit for both ovens at 400 when set at 350. Test upper oven and average temp was at 354 degrees and bottom oven average temp at 352 degrees when set at 350. Unit temp is correct
Near Driftwood, TX 78619
Brandon
Job Details: 10/18/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not turning on at all, found proper power getting to unit, proper polarity, I was unable to put unit into diagnostic mode, found bad control. I quoted customer for control replacement, they are not going with repair at this time. Collected service fee on cc"
Near Austin, TX 78753
Joseph C.
Job Details: 10/18/2018
RANGE AMANA ACR4303MFS0 Arrived on site for “beeping display” complaint. Inspected unit and found F2E1 error code. Found board shorted. Removed and replaced control. Unit is performing as designed.
Near Austin, TX 78756
Joseph C.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for “leaking dispenser” complaint. Inspected unit and found dispenser facade had stuck button, due to sticky substance. Cleaned substance and reinstalled facade. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78723
Joseph C.
Job Details: 10/18/2018
OVEN WHIRLPOOL WFG530S0EB1 "Arrived on site for “oven not igniting” complaint. Inspected unit and found ignitor probe not in line with ground shield. Realigned probe to shield. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Scott
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site , replaced tub assembly pump . Ran test cycle . All checked good . No water leaks detected at time of service . Job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 10/18/2018
DRYER MAYTAG MEDX655DW1 Arrived on site and found unit breaker tripped. Restored breaker. All else checks good. Unit now operating as designed.
Near Austin, TX 78732
Luis
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for unit self changing temp settings. Manufacture sent new ui and dispenser control. Installed new UI and dispenser control powered unit on ui and dispenser control working at time of visit file#7723162221
Near Austin, TX 78750
Cliff
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerator at room temperature when I arrived, but not running. Reset unit through diagnostics and noticed unit only ran for approximately five minutes before shutting down again indicating failed control. Also did not get proper frost pattern on unit indicating possible sealed system issue. Sealed system would not be able to be diagnosed without replacing control first. Customer does not wish to proceed with repairs at this time. Advised homeowner quote is good for 90 days.ui"
Near Austin, TX 78727
Lou
Job Details: 10/18/2018
OVEN WHIRLPOOL WFG505M0BW2 "arrived on site to inspect oven temps not correct. Upon further inspection, the customer advised that he just bought the unit and the oven door outer glass gets extremely hot to the touch. The customer had the unit on Bake at 400 degrees when I arrived and I could feel the heat coming off of it. I contacted Techline and spoke to Butch to find out if there is an insulation kit or some resolution to repair this issue. Butch advised that other than the insulation kit that goes behind the handle in between the inner and outer glasses, there is none. File 7723213537. I suggested the kit, but the customer advised that he would have the unit returned and purchase an upgraded unit with insulated door. No gas leaks detected during service, job completed."
Near Austin, TX 78750
Lou
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the left leveling wheel using the pin and clips. I bent one clip so I had to use the second one provided for this call. Tested the unit and leveled it and it operated as designed. No water leaks observed during service. Job completed.
Near Austin, TX 78727
Lou
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to inspect refrigerator freezer not working. Upon further inspection, the customer advised that the unit fc section got warm and everything inside the fc section was soggy. Using my thermalcouple, I placed my lead at the bottom towards the back of the fc section and tested temperature. My temp reading was 5 degrees. I tested the rc section by placing my lead under the crisper towards the back of the rc section and my readings were 38 degrees. I inspected both evaporators and found a small amount of frost built up on the fc Evap cover but the fc evaporator had a nice frost pattern on it. I removed the frost/ice build up then checked the fc door gasket for any gaps and found none; same with the rc doors. I pulled the unit from its place and removed the back cover. I found that the drain tube located in the back had a gap approximately 1/8 of an inch wide. Using manufacturers approved silicone, I sealed the gap. I moved the unit back t
Near Leander, TX 78641
James
Job Details: 10/18/2018
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site and tested unit. Found door making a rubbing sound when opening. Inspected and found door rubbing on cavity. Removed door and adjusted hinge. Tested for proper operation and found unit working properly. Job complete
Near Morgan's Point Resort, TX 76513
Arthur B.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived onsite for customer complaint of french door refrigerator not cooling in RC section and making loud noises. Found evaporator cover all frozen up. Did confirm software is on updated version. P&L are as follows; . Removed all ice build up using steamer. Removed evaporator cover and installed new replacement. Reassembled. Unit now cools as intended. Good air flow coming from evaporator. All water connections were dry at time of service."
Near Cedar Park, TX 78613
James
Job Details: 10/18/2018
DRYER WHIRLPOOL WED7300DW0 Arrived on site and tested operation. Customer stated that the power button would not respond. Tested and found that the connection for u.i was not seated completely at the control. Secured connection properly and tested. Unit working properly. Job complete
Near Georgetown, TX 78633
Steve C.
Job Details: 10/18/2018
WASHER LG WM4270HWA Arrived on site for the unit is not dispensing the fabric softener. Tested the unit and added fabric softener. Found the softener has dissolved a little. Found the unit will need a new valve and dispenser assembly. The dispenser assembly is only acquired through LG. Advise customer to call Lg for the dispenser assembly and to call the office when part arrives. Customer only paid for the second appliance fee. All water connections were dry at the time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 10/18/2018
DRYER MAYTAG MEDB765FW0 Arrived on site for the unit is not heating. Tested unit and open the junction box. Found L1 connector is extremely loose and not getting the proper voltage. Secure the connection and test the unit. Unit works properly and advise customer to clean air vent every six months.
Near Georgetown, TX 78626
Steve C.
Job Details: 10/18/2018
REFRIGERATOR GE PSHS6MGZBESS Arrived on site for the unit has frost in the ice chute. Tested the unit and found the ice door is warped and solenoid is weak. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Liberty Hill, TX 78642
James
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED5JHEXTS00 Arrived on site and tested unit. Found ice door not closing and allowing warm air to enter freezer causing ice build up. Found retainers for ice door assembly have broken. Unit will need new ice door kit to repair. All water connections dry at time of service. ; ordrng 1 8201756 (ice dor kt)
Near Austin, TX 78738
Cliff
Job Details: 10/18/2018
DRYER WHIRLPOOL WED9150WW1 Arrived on site to diagnose a dryer that is not heating. Found failed heating element in unit. Replaced heating element and tested unit. Found all is functioning properly at this time.Heater
Near Kyle, TX 78640
Leonardo
Job Details: 10/18/2018
DISHWASHER GE GLD4500N10BB Arrived on site to test unit for unit not draining. Test unit and found bad drain motor. Ordering new drain motor WD26X10025. Rescheduled for 10/26 per customer request customer is going out of town. ; ordrng 1 WD26X10025 (DRAIN MOTOR)
Near The Hills, TX 78738
Luis
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED5FVAXWL00 "Arrived on site for u it not dispensing ice. Removed bucket tested auger motor good,found coupling on shaft shifted causing shaft not to engage bucket diagnosed unit will need shaft assembly. . Installed new shaft assembly tested ice dispenser unit working as designed."
Near Austin, TX 78703
Luis
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED5FHEXMQ00 Arrived on site for no water issue. Tested dispenser removed dispenser cover found broken pins on bracket diagnosed unit will need bracket housing. Installed new bracket housing tested water an dice dispenser unit working as designed.
Near Austin, TX 78737
Brandon
Job Details: 10/18/2018
DRYER WHIRLPOOL WED8540FW2 Arrived on site for customer complaint of noise issue. When I arrived unit was making real loud knocking noise. Found bent motor shaft at blower wheel. Ordering motor and wheel. ; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel)
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/18/2018
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site to install previous diagnosed parts. Tested unit to confirm failure. Removed unit to gain access to high voltage side. Removed and replaced magnetron, diode, and capacitor. Properly fastened and wired. Reinstalled unit. Tested for proper operation, microwave is heating. Unit working properly at this time."
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site. Check for no operation issues. Found error code F31. Found build up on air trap creating false reading the pressure switch. Cleaned out air trap and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site. Check for no operation issues. Found error code F31. Found build up on air trap creating false reading the pressure switch. Cleaned out air trap and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site. Check for no operation issues. Found error code F31. Found build up on air trap creating false reading the pressure switch. Cleaned out air trap and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED25PEXHB02 "Arrived on site. Check for No cool issues. Found bad thermostat not allowing unit to cool down. Replace thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED25PEXHB02 "Arrived on site. Check for No cool issues. Found bad thermostat not allowing unit to cool down. Replace thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED25PEXHB02 "Arrived on site. Check for No cool issues. Found bad thermostat not allowing unit to cool down. Replace thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78758
Paul
Job Details: 10/18/2018
REFRIGERATOR GE PSS28KSHECSS Arrived onsite for the refrigerator to replace the broken paddle diagnosed on the previous visit by CL. I replaced the paddle and tested the unit. The ice functions worked but the unit wouldn’t dispense water due to the solenoid valve not opening with voltage to it. Need the office to research the fill valve and set the return date. Ordering C- NOTES.; ordrng 1 C-NOTES (Need the office to research the fill valve and set the return date.)
Near San Marcos, TX 78666
Kevin
Job Details: 10/18/2018
REFRIGERATOR UNKNOWN HT21TS85SP "Arrived on site and found ice build up in freezer, removed evaporator cover and frost pattern looks good evaporator is not frosted over. Attempted to look up parts breakdown and there is not any parts or breakdown available. Spoke with GE tech line, they also could not find any parts availability for this model. refrigerator cannot be repaired with out any part availability. Incident number 181015-004118"
Near Austin, TX 78757
Paul
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with a no ice condition. Ms stated that the ice melts and water drips out of the ice chute. I ran test 36 and found the ice box fan running but not at full speed and could hear it speed up and slow down. I also found the ice door leaking air. Ordering c-notes, W10846539 FAN, & W10919724 DOOR-ICE. ; ordrng 1 C-NOTES (THE CUSTOMER HAS A 5 YEAR EXTENDED WARRANTY THRU LOWES. THE CUSTOMER IS GOING TO CALL LOWES AND HAVE THEM SEND US ANOTHER DISPATCH. OFFICE TO ORDER PARTS AFTER WE GET THE NEW DISPATCH.) and 1 W10846539 (FAN) and 1 W10919724 (DOOR-ICE)"
Near San Marcos, TX 78666
Kevin
Job Details: 10/18/2018
RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site and replaced knob diagnosed by previous technician, total has already been collected, center burner is operating properly, job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Check for no operation issues. Found bad sump and motor. Customer will get with Home Depot for replacement. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Check for no operation issues. Found bad sump and motor. Customer will get with Home Depot for replacement. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Check for no operation issues. Found bad sump and motor. Customer will get with Home Depot for replacement. No leaks present. Job complete
Near Austin, TX 78731
Cliff
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to replace inverter for refrigerator. Replaced part and tested unit. Found all is cooling properly at this time. No leaks were found at time of service.
Near Austin, TX 78728
Lou
Job Details: 10/18/2018
WASHER ROPER RTW4516FW2 "arrived on site to inspect washer making loud banging noise. Upon further inspection, I placed the unit in diagnostics and tested and the unit showed error codes F2E3 and F8E1. Before continuing, I removed the console to inspect the control and found a connector not fully seated (F2E3). I pushed the connector in until it was fully seated. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end. I opened the top of the unit to inspect the tub ring and tub and I found that the tub ring is rubbing against the chassis and tearing up the tub ring. Also found where 4 of the 8 tub ring clips were broken. It appeared that the tub/basket assembly was sitting too high i the front causing the rubbing. I placed the unit in manual mode and removed the basket and tested the unit on high spin to inspect the gearcase spindle. The spindle was straight and not bent. I put the unit back together and am ordering a suspension kit
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced UI and positioned thermistor in correct spot and added silver tape. All functions tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced UI and positioned thermistor in correct spot and added silver tape. All functions tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced UI and positioned thermistor in correct spot and added silver tape. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for no Phil issues. Found no cold water coming into unit. Found bad solenoid on housing. Replace housing assembly and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for no Phil issues. Found no cold water coming into unit. Found bad solenoid on housing. Replace housing assembly and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for no Phil issues. Found no cold water coming into unit. Found bad solenoid on housing. Replace housing assembly and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for drying issues. Found loose connection at heater not allowing heater to kick on to dry dishes. Re-positioned and reconnected to heater and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for drying issues. Found loose connection at heater not allowing heater to kick on to dry dishes. Re-positioned and reconnected to heater and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for drying issues. Found loose connection at heater not allowing heater to kick on to dry dishes. Re-positioned and reconnected to heater and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF305EBS00 "Arrived on site. Check for left door issues. Found left door warped not allowing door to close correctly. Replaced left door and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF305EBS00 "Arrived on site. Check for left door issues. Found left door warped not allowing door to close correctly. Replaced left door and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF305EBS00 "Arrived on site. Check for left door issues. Found left door warped not allowing door to close correctly. Replaced left door and tested, all functions tested OK. No leaks present. Job complete"
Near Hutto, TX 78634
Tyler B.
Job Details: 10/18/2018
DRYER WHIRLPOOL WED94HEXW0 "Arrived on site for unit buzzing with full load, found motor failed , ordering motor ; ordrng 1 279787 (motor)"
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Arrived on site for refrigerator leaking. Customer stated leak started Monday and Tuesday. Inspected work area, found existing damage on floor and water damage to cabinet. Had customer sign waiver. Gained access to inlet valve and drain pan. Inspected drain pan and valve. No leaks detected. Advanced ice maker cycle, operated as designed. Found minor leak from inlet compression fitting. Properly fastened fitting. Inspected FC , no signs of water. Performed diagnostics mode and activated defrost cycle. Leaks no longer detected. All tested good, all water connections were dry."
Near New Braunfels, TX 78130
Kevin
Job Details: 10/18/2018
WASHER MAYTAG MHW5100DW0 "Arrived on site and replaced all parts diagnosed by previous technician, after completely reassembling washer it is now giving an error code for overflow and there is no water in the washer. Also found main harness was crushed when counterweight broke loose and it will need to be replaced. Will also bring back any other possibilities to ensure a repair on next visit; ordrng 1 W10599356 (water inlet valve) and 1 W10746378 (harness) and 1 W10903220 (trap) and 1 W11044559 (hose) and 1 W11229597 (HARNESS) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Near Austin, TX 78738
Luis
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for loud noise issue and no ice. Removed deli drawer found fresh food evaporator incased in ice. Called tech support,per tech support need to install plastic thermistor and new Evap cover,Evap cover to be secured with 2 additional screws behind air tower. Ordering 2 screws,thermistor and coverFile#7723212829; ordrng 2 67006425 (SCREW)s and 1 W10902214 (THERMISTOR) and 1 WPW10501260 (EVAP COVER)"
Near Leander, TX 78641
James
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and tested operation. Found no response from console. Inspected connections and found owi connection at board melted. Unit will need new harness, owi, control and console to repair. All water connections dry at time of service. ; ordrng 1 W11084121 (sensor) and 1 W11131692 (harns-wire)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived on site for customer complaint of ice maker leaking water, found faulty wire harness and air baffle. I replaced parts, unit tested good."
Near Leander, TX 78641
James
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site and tested operation. Customer had video of loud vibrating noise coming from unit. Found vibration due to condenser vibrating on tile floor. Inspected cooling issues and found that the rails in freezer jamming and door hard to open me close causing ice build up due to air leak. Also found the damper in fresh food loud when opening and closing. Unit will need both freezer rails, damper, freezer door switch and ensure unit is leveled to repair. All water connections dry at time of service. ; ordrng 1 12002646 (light switch) and 2 WP13055901 (slide)s"
Near Leander, TX 78641
James
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site and tested operation. Found ice maker has water in it but will not harvest. Checked connections and found to be good and ice maker cycles properly in test mode. Checked bin sensors and found they are reading ice bin full when ice bin empty. Unit has failed receiver and emitter boards. Receiver board can be covered under S-Code per Dona. . All water connections dry at time of service. ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)
Near Austin, TX 78703
Derek S.
Job Details: 10/18/2018
WASHER MAYTAG MHWE201YW00 "Arrived on site to check unit for water leak at the door bellow, I found debris on the door glass and that was causing the door bellow to not have a good seal resulting in a small amount of water trickling down the door, cleaned off debris and tested unit in rinse cycle, verified the unit is not leaking, Mrs informed that the lf error was due to a plumbing issue with the house. Unit is working as designed,"
Near Austin, TX 78703
Derek S.
Job Details: 10/18/2018
WASHER MAYTAG MHWE201YW00 "Arrived on site to check unit for water leak at the door bellow, I found debris on the door glass and that was causing the door bellow to not have a good seal resulting in a small amount of water trickling down the door, cleaned off debris and tested unit in rinse cycle, verified the unit is not leaking, Mrs informed that the lf error was due to a plumbing issue with the house. Unit is working as designed,"
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED5LHAXML10 "Arrived on site for for refrigerator not making ice. Performed diagnostics, advanced ice maker cycle. Found voltage going to ice maker. Found ice not ejecting due to heater in ice maker not heating. Verified coverage with the office. Removed and replaced ice maker. Properly fastened and wired. Advanced ice maker cycle, ice maker began to function properly. ice maker checks good. All water connections were dry"
Near Cedar Park, TX 78613
James
Job Details: 10/18/2018
RANGE MAYTAG MER8775AS0 Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete
Near Austin, TX 78744
Derek S.
Job Details: 10/18/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site to repair unit for door not closing, i found the door hinges were broken, replaced the hinges and verified that the door is closing as designed unit 323"
Near Austin, TX 78744
Derek S.
Job Details: 10/18/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site to repair unit for door not closing, i found the door hinges were broken, replaced the hinges and verified that the door is closing as designed unit 323"
Near New Braunfels, TX 78132
Robert
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on job for complaints of not drying. Found the customer not using wet agent. Instructed customer on use and care. No leaks detected
Near Georgetown, TX 78628
Steve C.
Job Details: 10/18/2018
MICROWAVE GE JE1455L003 Arrived on site for the unit is not heating. Tested the unit and found the display is extremely dim and the number 1 and start button intermittently does not work. Tested the unit and found the magnetron is defective. Unit will need a new magnetron and control board. Office will need to contact AHS and get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 WB27X26081 (magnetron) and 1 WB56X23922 (control panel asm bk)