Near Austin, TX 78735
Robert
Job Details: 01/08/2020
WASHER LG WM3885HCCA "Arrived on job for the of errror code, upon inspection and per last tech the control board was not starting the spin cycle, tested ohms on the control board and found the control board tested bad. Office to reschedule ; ordrng 1 EBR64144901 (CONTROL )"
Near Liberty Hill, TX 78642
James
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site and installed new switch. Tested operation and found unit cycles but will not fill with water. When replacing the fill valve I found the the molex connection was not seated and the neutral was no making contact. Corrected connection and installed valve. Tested operation and found unit working properly and ice maker fills with water. Job complete
Near Leander, TX 78641
Tyler B.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL MFX2876DRM00 "Arrived to inspect unit with water dispenser issues, and deli UI issues, and fan noise issues, found deli UI shorted out due to moisture in deli door, wires are corroded. Door and UI would need replacement. Found UI on door snorting out as well, enter diagnostics unit would exit diagnostics it’s self, turned cooling off, unit turned off than back on. When telling unit to dispense water unit would change back to ice, UI would need replacement as well as freezer evaporator motor and main control to repair defrost failure in freezer section. Advised customer of all issues and what need to be done. and 1 LW10666165 (dor-fip ss) and 1 W10849418 (cntrl-elec) and 1 W11321476 (UI)"
Near Austin, TX 78730
Paul
Job Details: 01/08/2020
COOKTOP KITCHENAID KECD867XBL02 "Arrived onsite for the cooktop with the LF burner outer ring not heating. I cut the silicone from the cook top. On removing the unit, a previous company had siliconed the cooktop to the chassis. I showed the customer and cut the silicone to remove the glass top. I found the switch not passing voltage on L2. I replaced the switch and tested the unit. The unit works as designed. Call complete."
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site customer complaint was making a noise ran the unit through diagnostics both fans are running perfectly fine as design cannot find anything else wrong
Near Del Valle, TX 78617
Scott
Job Details: 01/08/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBA "Arrived on site for fresh food section . Found filter had frozen and busted leaving nipples of filter in filter head . Will need filter head ,dampener ,control and both thermistor . Also found large cracks in freezer walls .will need also liner repairQuick pics of damage . No water leaks at time of service ,customer has water shut off . Autho .; ordrng 1 241600906 (damper assy) and 1 241608401 (thermistor/ref) and 1 241608501 (thermistor/frz) and 1 241739712 (control) and 1 242009602 (FILTER ) and 1 8201700 (repair kit) and 1 AUTHO"
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
COOKTOP WHIRLPOOL W5CG3024XS01 "arrived on site to install previously diagnosed and ordered part. Due to the switch harness failure, I removed and replaced the switch harness and tested and the unit operated as designed. All four burners are operating/igniting as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78729
David Z
Job Details: 01/08/2020
MICROWAVE JENN-AIR JMW2327WS01 "Arrived on site to diagnose an oven throwing an F8E0 code for fan speed. Performed diagnostic and found code leading to low speed underspeed. Coil is on the blower on this unit, recommend replacement of the blower. Other speeds work fine, and control is making the adjustments. Replaced blower and retested. Unit is working as designed, and now preheating. Call complete."
Near Leander, TX 78641
Tyler B.
Job Details: 01/08/2020
RANGE GE CGS980SEM5SS Arrived back on site for control and touch replacement. Removed and replaced control and touch panel and tested bakes and functions tested good
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/08/2020
COOKTOP WHIRLPOOL G7CE3034XB00 Arrived on site customer complaint was cooktop was smoking pull the unit out took the glass off found the wires where melted to the switch need to order the wire harness; ordrng 1 W10257163 (harns-wire) and 1 W10291385 (conduit) and 1 W10291387 (harns-wire)
Near Kyle, TX 78640
Leonardo
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for under light not coming on. Test unit and found bad board. Replaced control board test unit and unit Turing on job complete.
Near Leander, TX 78641
Lou
Job Details: 01/08/2020
RANGE WHIRLPOOL KDRS467VSS04 "arrived on site to install previously diagnosed and ordered part. Upon arrival, when I opened the box for the switch membrane, I found that the ribbon was not attached to the membrane. Notified the office of my findings and advised the customer that I would have to reorder the part due to the ribbon missing. Advised the customer the office would reschedule return service when the part arrived. ; ordrng 1 W10726866 (harns-wire)"
Near Georgetown, TX 78626
Arthur B.
Job Details: 01/08/2020
MICROWAVE FRIGIDAIRE FFMV1645TS "Arrived onsite for customer complaint of OTR microwave not closing. Upon inspection, found latch on microwave door broken. Ordering new door to complete repair ; ordrng 1 5304509423 (MW DOOR SS)"
Near Cedar Creek, TX 78612
Cliff
Job Details: 01/08/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washer that is making unusual noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on noises do it to new design. All is working properly and no leaks were found at time of service.
Near Austin, TX 78750
David Z
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to,diagnose washer that was not starting starting at times or not unlocking. Ran unit and control felt like button presses were not being recognized and unit took an extended amount of tome to lock / unlock. Replaced main control, retested unit and responses are now instant and locking as it should. Ran diagnostic cycle and all is working as designed."
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 , test 56 E0, test 57 passed, test 45 didn’t fill ice tray. Removed roof panel and found icemaker heater there’s not connected to harness. Took A picture. Cleared fill tube and it will now fill normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78750
Paul
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for the washer that’s flashing DEN and the door is locked. I called techline and spoke with ED SR# 7726835199. I took the unit out of demo mode and ran the service cycle. There were no error codes present and the unit completed the cycle and worked as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
MICROWAVE BOSCH HMV3053U/01 "arrived on site to install previously diagnosed and ordered part. With the unit already down from the wall and in the garage, I disassembled the unit and removed and replaced the lower middle door switch and tested. The unit operated as designed. I reassembled the unit and reinstalled it and retested and the unit is operating as designed. Job completed."
Near Austin, TX 78702
Wesley
Job Details: 01/08/2020
WASHER WHIRLPOOL WFC8090GX0 ordrng 1 W11261091 (LATCH)
Near Austin, TX 78724
Scott
Job Details: 01/08/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site for off balance load . Found customer had a very large king size knitted blanket of comforter . Removed item , ran diagnostics . Got off balance load and suds errors . Unit is checking normal on auto test and high spin tests. Did instruct customer on loading and soap usage . Could not duplicate error . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78739
Robert
Job Details: 01/08/2020
MICROWAVE KITCHENAID KCMS1555SSS2 Arrived on job for complaints of not heating correctly. Found that one of the door switches not working. After replacement test operation all functions working correctly.
Near Austin, TX 78726
David Z
Job Details: 01/08/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to diagnose dryer that was not heating. Performed diagnostics and found unit producing no heat. Checked voltage at wall and found 120 volts out of right prong, 30v out of left. Without 120V out of L1 and L2 unit will not heat. Apartment complex will need to perform repair or adjustment on socket. No repair needed, install related issue.mCall complete."
Near Round Rock, TX 78664
Dylan T.
Job Details: 01/08/2020
DRYER MAYTAG MEDX655DW1 Arrived on site customer complaint was dryer was making a small vibrating noise readjusted the dryer took the whole unit apart everything seems to be working as designed
Near Liberty Hill, TX 78642
James
Job Details: 01/08/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and tested operation. Found fault for communication with ui. Customer stated when the door is opened the control panel begins selecting inputs on its own as soon as the door opens and stops once shut. Unit has a failed ui. Installed new ui and tested operation. Found unit working properly. Job complete
Near Leander, TX 78641
Jonathan S
Job Details: 01/08/2020
OVEN KITCHENAID KEBS107SSS04 Arrived on site for oven not maintaining temperature. Performed diagnostics mode and checked fault codes and found none. Performed temperature test on bake at 350°. Found unit would not reach preheat temperature. Turned circuit breaker off and removed unit. Measured temperature sensor at 1.4 K ohms. Measured bake element and found opened. Will need to replace bake element to repair. ; ordrng 1 WPW10207398 (BAKE ELEMENT )
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH73521CS1 "Arrived on site for microwave having door fault. Performed diagnostics and tested door switches and found all tested good when removing. Found inter locks at fault. Will need to replace all switches and upper and lower interlock. Removed failed switches and interlocks, installed new. Tested microwave operation, all tested good."
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to install previous diagnosed parts. Removed failed harness, controls and installed new. Tested operation. All tested good."
Near Temple, TX 76502
Al
Job Details: 01/08/2020
FREEZER WHIRLPOOL WZF34X18DW00 Arrived to inspect freezer issues.
Near Austin, TX 78757
Wesley
Job Details: 01/08/2020
DISHWASHER KITCHENAID KDTE104ESS0 Arrived onnsite and found unit operatingits electrical supply issu at block. All checks good. Unit is now operating as designed.
Near Austin, TX 78703
Wesley
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW75HEFW0 Arrived onnsite and found stability bolt missing from the pedestal. Noise issue coming from pedestal. All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78130
Richard
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite for the to replace the refrigerator evaporator fan motor. Installed new motor and refrigerator ran diagnostics and unit tested good. Complete
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
ICE MACHINE WHIRLPOOL KUIC15PHZS0 "Arrived on site and inspected ice machine and found it is off and there is no ice production. Only pre-diagnosed part was control board, observed icemaker begin cycle. Found that with water filter removed water flows better, water filter is not needed home is on a filtering system already. Recommended to customer that water filter be left off and see if ice production is corrected 77266829244"
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator leaking from the ice maker. Upon further inspection, the customer pulled the unit form the wall and showed me where the water was leaking from which was the valve at the wall. I found the water turned off so when I slowly turned the water back on, I found that the valve was leaking and nothing to do with the refrigerator. I advised the customer of my findings (photo) and advised that they would need to have the valve changed out. No water leaks observed during service on the unit, job completed. Water valve was left turned off at the wall."
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
MICROWAVE GE SCB1001MSS01 "Arrived on site and inspected microwave and found Digitron is not displaying properly, display jumps around and items cannot be selected. Checked connections and did not see any issues. A new Digitron will be needed to correct the issue will also bring back control board if needed. ordrng 1 WB07X11261 (controller asm ss) and 1 WB27X10856 (digitron) and 1 WB27X10858 (control board)"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived to inspect unit not making ice, found e2 error, removed and replaced the ice maker and cleared codes and filled. Found water dispenser to working, would dispense ice if pushed hard, found switch in pad going out and would need replaced. ; ordrng 1 CNOTE (OFFICE RS) and 1 WRF989SDAM02 (PAD)"
Near Austin, TX 78704
Wesley
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW5090JW0 Arrived onnsite and replaced acu and ran diagnostics. All checks good. Unit is now operating as designed. Heater has continuity and a secure connection. Advised owner on repair.
Near Killeen, TX 76549
Al
Job Details: 01/08/2020
OVEN WHIRLPOOL WFE505W0HB0 "Arrived to install previously ordered part.Realized the bake element had continuity, but wasn’t plugged in apparently from the factory.Corrected the issue and unit now operates as designed.Customer satisfied.Job complete"
Near Canyon Lake, TX 78130
Richard
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher door not closing. Upon inspection found that the door was being squeezed due to the cabinetry being too small. Advised customer to contact his builder to have the cabinetry widened. Complete.
Near Austin, TX 78745
Leonardo
Job Details: 01/08/2020
MICROWAVE IKEA IMBS104GSS01 Arrived on site to test unit for unit stopping midcylce. Ran unit for 40 seconds unit worked good. Ran unit for 1 mi Ute unit ran good. Ran unit for 1:30 unit ran good. Ran unit for 2 minutes and unit ran good. Could not duplicate problem at this time job complete.
Near Leander, TX 78641
Lou
Job Details: 01/08/2020
MICROWAVE IKEA IBMS1455DS00 "arrived on site to inspect microwave start button not working. Upon further inspection, I pulled the unit out and removed the control panel and found that the start button mounts that hold the control in place was broken. I checked the other buttons and found them broken as well as the rings. I advised the customer of my findings. I am ordering 4 buttons, 4 mounts and 2 rings. ; ordrng 2 461960204751 (ring)s and 4 W11086664 (button)s and 4 W11116990 (button)s"
Near Bastrop, TX 78602
Cliff
Job Details: 01/08/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site to diagnose a refrigerator that is making unusual noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner noise is just refrigerant pressurizing the system. No repairs are needed and no leaks were found at time of service.
Near Austin, TX 78702
Luis
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for moisture build up. Found large gaps between liner and cabinet checked door seals good. Added adhesive between gaps. Checked temp good
Near New Braunfels, TX 78130
Richard
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Arrived onsite for the to replace the refrigerator evaporator fan motor. Installed new motor and refrigerator ran diagnostics and unit tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
RANGE WHIRLPOOL WFE510S0HS1 arrived on site to install previously diagnosed and ordered part. I removed and replaced the range cooktop and tested. Unit is operating as designed.. Job completed.
Near Austin, TX 78759
Paul
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor, evaporator, and drier. I installed an access valve on the new compressor. I vacuumed the system and added 5.3 oz’s of refrigerant. I tested the unit and it is working as designed.
Near Leander, TX 78641
Jonathan S
Job Details: 01/08/2020
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer not working. Performed diagnostics and tested dryer operation. Found unit heating. Performed temperature test with vent on and found slow cycling time and temperatures reaching 245°. Removed vent and found faster cycling times and temperature only reaching 198°. Found air flow restriction in vent. Spoke with customer on air flow. All tested good.
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/08/2020
DRYER SAMSUNG DV56H9000EP/A2 Arrived on site for dryer tripping circuit breaker. Disassembled unit and found pulley disconnected. Corrected pulley and assembled unit. Found when motor actives circuit breaker will trip. Found failed motor.h.; ordrng 1 DC31-00055J (MOTOR )
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and inspected refrigerator and found frost buildup on fresh food evaporator. Refrigerator will need to be defrosted in order to inspect evaporator and correct thermistor, Will also bring back control boards. ; ordrng 1 DEFROSTNEEDED"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
DRYER MAYTAG MGDX655DW2 "Arrived to inspect unit not starting, found no voltage present, found breaker tripped, correctly and tested good
Near Lakeway, TX 78734
Robert
Job Details: 01/08/2020
WASHER WHIRLPOOL WTW8040DW0 "Arrived on job for chirping noise while agitation, upon inspection we found the support hooks were squeaking while in progress, ordered suspension rods and rescheduled. Office to set time ; ordrng 1 W10594084 (suspension)"
Near , TX 78738
Robert
Job Details: 01/08/2020
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on job for cooktop being warped, replaced cooktop and grates, grates still wobble after brand new cooktop and brand new grate...customer was happy with new cooktop. Complete"
Near Belton, TX 76513
Arthur B.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS02
Near Georgetown, TX 78626
Arthur B.
Job Details: 01/08/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite for customer complaint of dishwasher leaving soap on dishes. Tested unit and found only upper rack washing. Unit will need new sump n motor to complete repair All water connections were dry at time of service.; ordrng 1 W10805015 (pump&motor)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
DISHWASHER KITCHENAID KDTE104DFS0 Arrived on site for unit with broken rack railsRemoved and replaced the rails and tested good.
Near Cedar Park, TX 78613
Lou
Job Details: 01/08/2020
RANGE WHIRLPOOL WFE510S0HS1 arrived on site to install previously diagnosed and ordered part. I removed and replaced the range cooktop and tested. Unit is operating as designed. Job completed.
Near Georgetown, TX 78628
Lou
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH31017HS3 arrived on site to install previously diagnosed and ordered parts. I removed the unit form the wall and removed the cover to find that the mounting bolt had missed the mount and shorted the power cord at the filter board. I was able to get the black wire removed from the filter board connection and plug the new power cord into the filter board. Also found the fuse blown so I removed and replaced it. Tested the unit while I had it down from the cabinet and it operated as designed. I placed the unit back on the wall at the cabinets and retested and it continued to operate as designed. Job completed. Customer not available to sign receipt.
Near Austin, TX 78745
Luis
Job Details: 01/08/2020
REFRIGERATOR FRIGIDAIRE FGUS2642LF0 "Arrived on site for no water found filter not sitting inside of filter fully,removed filter found broken/bent tabs of filter. Advised customer to replace filter if same issue will need to replace filter head
Near Smithville, TX 78957
Cliff
Job Details: 01/08/2020
RANGE GE JGBS30REK2SS Arrived on site to replace previously ordered parts. Upon inspecting unit found arcing caused by wires on safety valve being too close together after previous repair. Set wires to proper position and tested unit multiple times with no failures. All is working properly and no parts or components were needed.
Near Dripping Springs, TX 78620
Robert
Job Details: 01/07/2020
RANGE GE JGB720SEJ4SS ; ordrng 1 WB21X28820"
Near Austin, TX 78717
Cliff
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose a washing machine that is not closing. Tested unit and found lock latch assembly broken and retaining catch is broken off back of lock. Latch will need to be replaced to complete repairs.Tech line rep was RichFile# 7726817239; ordrng 1 W11316250 (LATCH)
Near Austin, TX 78747
Kevin
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW4800XQ4 Arrived on site and Found a mixed load of towels and jeans wrapped around agitator. Explained it to customer how this is considered incorrect loading. inspected washer and found during a spin cycle with clothing tub bounces around and makes contact with outer cabinet. Basket is wallowed out and block is no longer holding it in place and they will need to be replaced.; ordrng 1 W10349185 (basket assy) and 1 W10780048 (suspension) and 1 WP3951744 (agitator) and 1 WPW10215107 (tub ring)
Near Austin, TX 78758
David Z
Job Details: 01/07/2020
DRYER WHIRLPOOL WED560LHW0 Arrived on site to install previously diagnosed parts. Found rattling coming from inside the unit on the exhaust pipe. Found pipe retaining screw almost completely backed out. Insulated pipe with truck stock pad and replaced blower wheel that had rubbed. Retested unit and all is working as designed. Call complete.
Near Austin, TX 78758
David Z
Job Details: 01/07/2020
MICROWAVE WHIRLPOOL WMHA9019HN1 "Arrived on site to diagnose Microwave that was now changing fan speeds. Called tech line as control controls this aspect of fan speed. Tech line recommended replacement of control (SR7726335455). Replaced control and retested and fan speed still stuck on max. Called tech line back and was recommended to replace fan and main harness. Will need 2nd man, unit is a very snug fit in the wall and I was unable to remove myself solo. Will need to return with 2nd man to remove unit from cavity due to tight fit. On return replace fan motor and main harness. Office to reschedule.
Near Austin, TX 78731
Leonardo
Job Details: 01/07/2020
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site to replaced sump and motor. Replaced part test unit for leaks no leaks present at this time unit working as designed job complete.
Near Round Rock, TX 78665
Dylan T.
Job Details: 01/07/2020
RANGE WHIRLPOOL WFG525S0HS1
Near , TX 78611
Jonathan S
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator when removing water filter water will continue to spraying. Tuned water to unit and removed water filter. Found filter housing broken and filter head engaged, causing water to spray from filter head. Removed failed filter head and installed new. Tested water operation, tested good. Will need to order filter plate. ; ordrng 1 WP67001668 (PLATE FILTER HOUSING )"
Near Lockhart, TX 78644
Leonardo
Job Details: 01/07/2020
WASHER LG 1.23E+13
Near Hutto, TX 78634
Andy
Job Details: 01/07/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer broken belt. Inspected unit and found failed repair kit. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lakeway, TX 78738
Luis
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for no ice and frost build up. Ran diagnostics found ice box fan not powering on causing warm air to migrate into freezer and cause no ice and frost build up. Ordering a new fan assembly; ordrng 1 W11204566 (HARNESS)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/07/2020
DRYER MAYTAG MGDB755DW3 "Arrived on site for unit shutting off in cycles. Tested on timed, normal, could not duplicate, advised vent cleaning.
Near Canyon Lake, TX 78133
Richard
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW6620HC0 "arrived onsite for the washer door not locking. Upon inspection found that the door lock actuator was unplugged. Plugged the actuator back on and tested, lock is now working. Everything working to manufacture specs Complete."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for unit leaking water of dispensing, r roved line in door and line for door to valve and tested good, no more leak. Customer missing air filters that were supplied in box install did not leave with customer ; ordrng 1 W10311524 (air filter)"
Near Austin, TX 78753
Leonardo
Job Details: 01/07/2020
OVEN WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for unit not turning on correctly. Test unit and found blackwire to terminal blocked is melted. Will need to order new main harness W11134843. ; ordrng 1 W11134843 (MAIN HARNESS)
Near Pflugerville, TX 78660
Wesley
Job Details: 01/07/2020
DRYER MAYTAG MEDB835DW4 Arrived onnsite and found dryer unhooked in garage. Found small fire occurred due to dust build up and broken blower wheel hub providing free spin and no air flow. Unable to dislodge blower. Returning with blower and motor and ordering housing and element. ; ordrng 1 3387747 (element) and 1 W10667717 (housing)
Near Hewitt, TX 76643
Arthur B.
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Near Belton, TX 76513
Arthur B.
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for customer complaint of front load washer making loud vibration noises when spinning. Tested unit full speed and found bearing in rear of tub making grinding noises. WPL Techline Steve SR#7726812512 and advised of my findings. Ordering outer tub assembly to complete repair. OF to R/S due to part availability. All water connections were dry at time of service.; ordrng 1 W11287251 (OUTER TUB ASSEMBLY)
Near Hutto, TX 78634
Andy
Job Details: 01/07/2020
WASHER MAYTAG MHW5630HC0 Arrived on site for washer not operating. Tested and inspected unit and found unit will come on and try to start but won’t turn due to failed rotor and stator. Ordering parts. Office to schedule as part is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11314361 (rotor) and 1 W11354541 (STATOR )
Near Austin, TX 78724
Scott
Job Details: 01/07/2020
DRYER WHIRLPOOL WED4815EW0 "Arrived on site for dryer not heating properly . Found vent leading to outside had been bent and was clogged completely . Did remove back and cleaned out blower wheel housing of built up lint . All checked normal with thermostats,element and fuses . No lint build up at end of service in unit . Did recommend customer get a new vent hose to correct issue . Job complete ."
Near Austin, TX 78745
Kevin
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and replaced drive block, basket, gear case, and spanner nut diagnosed on previous visit. After replacement all function has returned to washer. Ran an automatic test cycle to confirm operation, no water leaks from connections at time of service, job complete"
Near Kempner, TX 76539
Al
Job Details: 01/07/2020
DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer not working.Confirmed the complaint and checked voltage at the back of the unit and got L1-L2 252L1-N =0L2-N= 240.Advised customer of findings and was told they’ve had electrical issues since moving in.They’re having an electrician coming to inspect the residence.
Near Georgetown, TX 78633
Dylan T.
Job Details: 01/07/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site customer complaint was unit wouldn’t light found the burner heads are not on the right spots readjusting them all tested the unit worked great as designed
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/07/2020
WASHER LG WM4270HWA "Arrived to inspect unit not spinning. Found drain pump to be failed, removed water and pump. Replaced and tested good. No leaks on site"
Near Cedar Park, TX 78613
Paul
Job Details: 01/07/2020
RANGE MAYTAG MGRH752CDS Arrived onsite for the range with the RF burner not lighting but it will work with a match. I found the orifice dirty. I cleaned the orifice to test it and it was a little better but still the ignition was delayed. The RF power burner will need to be replaced. ordrng 1 WP3412D021-09 (BURNER)
Near Taylor, TX 76574
Andy
Job Details: 01/07/2020
OVEN KITCHENAID KFGD500ESS04 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78746
Leonardo
Job Details: 01/07/2020
MICROWAVE JENN-AIR JMC2430WS01 Arrived on site to replaced console due to old console not having convection. Replaced console programmed new console to correct model and uni has convection on complete
Near Austin, TX 78732
Luis
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for cooling issue. Found unit not powering on,installed a new Miami control and ui powered unit on compressor and fan powered on."
Near Round Rock, TX 78681
Paul
Job Details: 01/07/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the rotor and stator. I tried testing the unit and could not get the unit to power up. The tech sheet showed a four wire harness with 12VDC, 5VDC, COM, & GRD. The unit only has 3 wires on a 5 pin molex connector. I called techline and spoke with TJ SR# 7726815187. TJ verified that since I had 12.7 VDC across the outside two wires to the HMI, the HMI is defective. I replaced the HMI and tested the unit. I found the rotor stator still making a noise like the bolt was loose in the rotor when the unit was sensing a load. The unit acts like it’s trying to brake and run at the same time. I replaced the main control and tested the unit. The unit is working as designed. Call complete."
Near Austin, TX 78735
Kevin
Job Details: 01/07/2020
REFRIGERATOR MAYTAG MFT2776DEM00 "Arrived on site and found fresh food evaporator has frosted over due to fan failing. Also recommended replacing thermistor harness
Near The Hills, TX 78738
Robert
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL KBBR306ESS01 "Arrived on job for the door not opening, upon inspection found and adjusted the door, door swung correctly, customer also said the drawers don’t shut correctly. Ordering hinges. Office to reschedule ; ordrng 1 W10569890 (slide) and 1 W10615641 (slide)"
Near Hutto, TX 78634
Andy
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator dispensing crush ice when set even on cube. Tested and inspected unit and found failed ice container crushing ice. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Dylan T.
Job Details: 01/07/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site customer complaint was dryer was not heating very well found the dryer vent hose was crushed show customer not to push the dryer back so far
Near McGregor, TX 76657
Arthur B.
Job Details: 01/07/2020
WASHER WHIRLPOOL WTW8040DW4 Arrived onsite for customer complaint of top load washer getting LF error code. Found hot water valve not opening. Removed and replaced valve assembly. Reassembled and tested. Unit now works as designed.Cleared error codes in memory. All water connections were dry at time of service.
Near Austin, TX 78702
Luis
Job Details: 01/07/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for no cool. Pierced low side reading -20 diagnosed leak in system,replaced compressor,evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Driftwood, TX 78619
Robert
Job Details: 01/07/2020
ICE MACHINE KITCHENAID KUIX335HPS00 "Arrived on job for complaint of ice maker not working, upon inspection we found the filter was clogged and not letting it fill, we removed the filter and retried, the fill then was normal. Water volumes increased. Instructed customer on proper maintenance. Complete"
Near Manor, TX 78653
Leonardo
Job Details: 01/07/2020
DISHWASHER WHIRLPOOL WDF320PADB1 Arrived on site to test unit for led lights not working. Found bad control board received wrong board will need to order new board W10804118 ; ordrng 1 W10804118 (CONTROL BOARD )
Near Canyon Lake, TX 78133
Richard
Job Details: 01/07/2020
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not draining all water out. Ran diagnostics and found no issues with the washer itself. Everything is working to manufacture specs. We leveled the washer for customer Complete.
Near Cedar Park, TX 78613
Cliff
Job Details: 01/07/2020
REFRIGERATOR LG LMXC23746S/00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found at time of arrival no fan motors operational in unit. Reset unit through diagnostics and advised homeowner to monitor temperatures for 24 to 48 hours as fan motors are running properly after reset. No leaks were found at time of service.
Near Round Rock, TX 78665
Dylan T.
Job Details: 01/07/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site customer complaint was knob broke replace the knob ran the unit everything else worked great
Near Austin, TX 78736
Luis
Job Details: 01/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for loud noise. Found evaporator fan motor housing causing loud vibration noise,adjusted housing reinstalled cover loud noise no longer present"
Near Manor, TX 78653
Leonardo
Job Details: 01/07/2020
OVEN WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for oven not getting hot. Test unit and found bad glow ignitor. Replaced glow ignitor test unit and unit test good job complete heated oven to 350°