We serviced a
AMANA WASHER
Model NTW4516FW4
Near Georgetown, TX 78633
David Z
Job Details: 08/21/2023
"Arrived on site to diagnose no drain washer. Tested unit and found it is draining, but has overflow and stuck key errors saved. Replaced control to resolve both issues. Tested unit and contlfirmed proper operation. Repair completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Austin, TX 78745
Joe Z
Job Details: 08/21/2023
Arrived on site to install previously ordered part. Replaced valve drawer assembly. Could not test unit. Unit is stored in warehouse behind sales floor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Kyle, TX 78640
Andrey
Job Details: 08/21/2023
"Arrived on site to preform sealed system repair, replaced compressor, access valve and dye drier, vacuum system for 30 minutes, vacuum held good for 10, charged system with 47g of R600 refrigerant, powered on unit, evaporator started to develop good frost pattern, advised customer to monitor for next 24 hours to ensure proper cooling, at this time job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78701
Luis
Job Details: 08/21/2023
"Arrived on site. Per service pointer had drain pan replaced,secured thermistor to correct location on suction line,secured evaporator to liner using clamps and zip ties,secured cover with 4 screws,changed defrost setting to basicAUTHO S16360"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Austin, TX 78704
Luis
Job Details: 08/21/2023
Key under matArrived on site for no cool. Powered unit on compressor powered on no frost forming on evaporator ordering a compressor and evaporator in case needed. Small work truck to park in parking lot garage area; ordrng 1 W11580057 (Compressor) and 1 W11578004 (Evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier uv) and 1 R600 (R600) and 1 Smalltrucktoparkinparkinggaragelot (Small truck to park in parking garage lot)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Blanco, TX 78606
Andrew
Job Details: 08/21/2023
Arrived on site to test unit for leaking. Found all water connections were secure. Ran diagnostics and found no error codes. Unit completed diagnostics with no issues. However did find excessive suds in sump when diagnostics was completed. Customer stated she is filling the dispenser with liquid detergent. Unit is supplied soft rain water. Advised customer on use of less soap. No leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Georgetown, TX 78628
Vincent
Job Details: 08/21/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was the washer making noises. Tested unit and found the belt stretched out and the cam a bit worn out. Replaced both and retested and found unit still making squeaky noises. Im ordering a motor and returning with pre-screened parts. No leaks where observed during service. I scheduled to retur on 09/01/23; ordrng 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Austin, TX 78729
Wesley
Job Details: 08/21/2023
Arrived onsite for over cooling occasionally. Made adjustments and advised customer on design and use and care. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Manor, TX 78653
Matthew
Job Details: 08/21/2023
Arrived to replace faulty rack and tub nuts (2). Replaced parts and tested. Unit is now functioning properly and no leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Lago Vista, TX 78645
Maurice R
Job Details: 08/21/2023
Arrived onsite for dishwasher with a dent in the door. Installed the new ss skin on the dishwasher. Moved over all the parts the new skin and reinstalled it. No water leaks detected during service.
We serviced a
MAYTAG REFRIGERATOR
Model PTB2153GRQ
Near Johnson City, TX 78636
Andrew
Job Details: 08/21/2023
Arrived on site to test unit for water leaking from top of RC. Found water drain tubes were clogged. Unclogged lines and unit now working as designed. No leaks detected. Job complete.
We serviced a
MAYTAG OVEN
Model MEW9530FZ20
Near Austin, TX 78737
Andrey
Job Details: 08/21/2023
"Arrived on site to test unit for not turning off, customer stated that over time the cancellation button becomes unresponsive and he has to turn off oven at the breaker, tested unit found unit is heating properly but cancel button is acting erratic, will need to replace control and UI, ordering parts, office to reschedule ; ordrng 1 W11598231 (Control) and 1 W11624798 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78717
Paul
Job Details: 08/21/2023
Arrived onsite for an icemaker that stopped making ice again. On arrival the customer stated it had started working again. I tested the harvest and fill finding it working as designed. I found frost and ice built up on the end of the bale arm and container cover which looked like it had stuck the arm preventing it from moving making it think the bucket is full. I found frost build up on the bottom of the ice bucket. I tested the ice door and found it leaking air. The ice door and chute need to be replaced. Ordering W11423781 ice door and WPW10293212 chute. RS for Mon 8/28.; ordrng 1 W11423781 (Ice door) and 1 WPW10293212 (Chute)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78717
Kimo
Job Details: 08/21/2023
"Arrived onsite for a DW that has runs ton the front door panel. Upon inspection I found that the rust was deep in the steel and would not come out. Upon further inspection I found that the heater was malfunctioning and I believe that it was caused by the rust spot I found in it. I also found that the door hinges were making a loud squeaking noise when you opened the door due to rusty pivot points I am ordering the hinges, heater and returning with the door panel to replace. On 08/28/23; ordrng 1 W11178521 (Name plate) and 1 W10518394 (HEATER) and 1 W11612302 (Left Hand) and 1 W11612303 (Right Hand) and 1 WP8268961 (PAD) and 2 W10826179 (SCREW)s and 2 W11157086 (STUD)s"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS05
Near Briarcliff, TX 78738
Joe Z
Job Details: 08/21/2023
"Arrived on site for gas leak, upon arrival customer stated that unit is not leaking gas. Customer stated that center burner does not light and eventually can smell gas. Found burner head is sitting unleveled. Found scre only partially threaded in holder. Tried to tighten screw so that burner head can sit level and screw would not and instead broke in holder. Ordering center holder, center burner head and screws. Office to reschedule ; ordrng 2 W10758282 (Screw)s and 1 Burnerhead and 1 Orificeholder"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Bastrop, TX 78602
Scott
Job Details: 08/21/2023
"Arrived on site for evap frosting over again . Found drain tube not sitting properly causing an air gap . Pemagumed tupe , steamed out evap. No water leaks detected at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Austin, TX 78702
Luis
Job Details: 08/21/2023
"Arrived on site. Test ice maker fill failed power from icemaker to harness good no,power out of back cabinet diagnosed a broken wire in liner cabinet which can not be repaired informed autho"
We serviced a
JENN-AIR COOKTOP
Model JGC7636BS01
Near Blanco, TX 78606
Andrew
Job Details: 08/21/2023
Arrived on site to test unit for not ignoring properly and fire balls when igniting. Found unit working as designed on arrival. Caps and burners were on properly. Ac was running and flames were not affected by air flow. JennAir Techline is not recommending any parts replacements at this time. No leaks detected. Job complete. SR#7736925590
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Austin, TX 78728
Wesley
Job Details: 08/21/2023
Arrived onsite and found low pressure cooling sporadic and hi temps. Customer says unit was not right a week following the previous repair. No evidence of leaking in the compressor area or surrounding joints. Pulled vacuum and held without movement. For this reason charged system with 57g r600a and advised customer to call back in event of repeat symptoms. In event of repeat symptoms the evap should be prescreened as well as an extra access port of isolating possible areas of leaking. ; ordrng 1 W11550396 (Evaporator) and 1 W11506635 (Coupler)
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Georgetown, TX 78626
Vincent
Job Details: 08/21/2023
"Arrived on site for dryer, inspected unit and work area. Customers complaint was dryer not heating. Tested and found the gas turned off. I turned the gas back on and found unit operating as designed. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Austin, TX 78747
Joe Z
Job Details: 08/21/2023
Arrived on site for special project leds out. Upon arrival confirmed FC led is out replaced led and unit is operating correctly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, TX 78744
Leonardo
Job Details: 08/21/2023
Arrived on site to test unit for gasket coming off. Found gasket broken repacked gasket test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ4
Near Austin, TX 78744
Matthew
Job Details: 08/21/2023
Arrived onsite for unit oven not heating. Upon arrival inspected unit. Could hear unit trying to ignite. Disassembled and found igniter wire harness pinched between frame panel. Secured harness and reassembled. Tested and unit is functioning properly. Notified customer to allow to run for min 30 min for oils to burn off before first use. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Georgetown, TX 78633
David Z
Job Details: 08/21/2023
Arrived on site to install new freezer evap harness to resolve defrost issue. Replaced harness and set thermistor. Advised unit should resume normal temps in 1-2 days. Repair completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Round Rock, TX 78665
Paul
Job Details: 08/21/2023
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replace the RC crisper drawer frame and brace. The crisper drawers open correctly now. I replaced the FC left and right brackets. The FC door closes correctly now. Call complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HS01
Near Manor, TX 78653
Matthew
Job Details: 08/21/2023
Arrived onsite for cracked cooktop. Upon arrival inspected unit. Found thermal crack on cooktop over dual power burner element . Replaced cooktop and tested. Unit is now. Functioning properly. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Austin, TX 78747
Joe Z
Job Details: 08/21/2023
Arrived on site for noise when high speed fan is on. Upon arrival. Lowered unit from cabinet for inspection. Found damper installed incorrectly causing flap to rattle. Installed damper correctly. Test unit and is operating as designed. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model KCGD506GSS05
Near Round Mountain, TX 78663
Andrew
Job Details: 08/21/2023
Arrived on site to test unit for flames not changing much from simmer to high. Adjusted flame height to recommended height. Found air vent directly about cooktop. Had customer turn on fan to adjust flames while air is being blown on cooktop. Would not recommend going any lower as air may cause igniter not to sense flames and may blow flames out. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, TX 78758
Wesley
Job Details: 08/21/2023
Arrived onsite for cooling loss and determined the freezer evap frozen through. Unable to gain access to determined cause but ordering the heater and harness assembly due to case history molex failure. ; ordrng 1 W11650660 (Heater)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Austin, TX 78757
Wesley
Job Details: 08/21/2023
Arrived onsite for doors not level. Doors do not have direct adjustment capability. Shimmed right rear corner of cabinet and used front frame set feet to achieve the best functional level possible. All checks good.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Cedar Park, TX 78613
Kimo
Job Details: 08/21/2023
Arrived onsite for a wall oven that is showing f9e0. Updating insulation I found that the unit was showing the code for incorrect wiring I asked the customer if they had a power surge/outage. And they said that the did and this issue started right after that. I then power cycled the unit and the tested it and found that unit operating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Austin, TX 78745
Luis
Job Details: 08/21/2023
"Arrived on site for no ice. Ran diagnostics E2 error code motor lost position,ordering another icemaker; ordrng 1 W11658802 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Austin, TX 78737
Andrey
Job Details: 08/21/2023
"Arrived on site to replace previously diagnosed drain hose, internal drain hose was ordered but external hose is whats needed, ordered correct part office to reschedule ; ordrng 1 W11551765 (External drain hose)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Sunset Valley, TX 78745
Leonardo
Job Details: 08/21/2023
Arrived on site to replace harness. Replaced main harness test unit and unit test good job complete.
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS05
Near Blanco, TX 78606
Andrew
Job Details: 08/21/2023
"Arrived on site to test unit for orange flames. Customer stated flames are now normal. Found no issue with flame mixtures but did find summer was too high. Adjusted flame height, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Cedar Park, TX 78613
Kimo
Job Details: 08/21/2023
Arrived onsite for a refrigerator with none functioning LEDs upstairs inside I found that the led in the fc was out I replace it and tested the door switch and found the door switch open as designed along with the rest of the LEDs. I am ordering the rh drawer stop because it broke when I was attempting to remove it.. d2c if possible.; ordrng 1 WPW10485089 (STOP-PAN)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Georgetown, TX 78633
David Z
Job Details: 08/21/2023
Arrived on site to diagnose refrigerator that was not producing ice. Tested unit and found ice was stuck on the bail arm. Removed ice but found the icemaker is actually stuck and not able to finish a harvest cycle. Replaced icemaker which filled and worked immediately. Repair completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Killeen, TX 76549
Tyler
Job Details: 08/21/2023
Arrived on site for dishwasher not draining and over filling with water . Upon arrival verified ACU was receiving and outputting 120vac down to drain motor but motor windings had broke open. Replaced drain motor then tested unit. Found it fill cycle water and drain as designed. No leaks present call complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78626
Vincent
Job Details: 08/21/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was washer will start to bounce around and hit the wall. Tested unit and found the washer not going out of balance. Per service pointer to replace basket. Im ordering the wash basket and office to schedule when parts are available. No leaks where observed during service.; ordrng 1 W11172199 (Wash basket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Austin, TX 78750
Paul
Job Details: 08/21/2023
Arrived onsite for a refrigerator making a loud noise. I found the dampener grinding making the loud noise. I replaced the dampener and tested the refrigerator. All is working as designed. Call complete.
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS4
Near Leander, TX 78641
Kimo
Job Details: 08/21/2023
Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new control and tested unit several times and found unit operating as designed
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Georgetown, TX 78628
Paul
Job Details: 08/21/2023
Arrived onsite for a washer with a broken lid strike. I replaced the lid strike and tested the lock in manual loads. The door lock is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bastrop, TX 78602
Scott
Job Details: 08/21/2023
Arrived on site for washer making grinding noise . Found nut on cam had started to come off causing cam not engaging properly . Replaced cam and belt . Ran diagnostics and all checked normal. No water leaks detected at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Leander, TX 78641
Maurice R
Job Details: 08/21/2023
Arrived onsite for oven not holding time. On inspection found the clock was 4 hrs off. Ask the customer if it was connected to the internet. He said at 1 time it was. I found that it was not connected anymore. Connect it to the internet and will download the new IOS to the UI. Customer will call if software updates fix the issue. Ordering the ui in case the upgrade doesnt fix the problem.; ordrng 1 W11600370 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Leander, TX 78641
Maurice R
Job Details: 08/21/2023
"Arrived onsite for rc door gaskets were torn. I replaced both RC gasket, did not see any issues with fc gasket. No water leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Leander, TX 78641
Maurice R
Job Details: 08/21/2023
"Arrived onsite for freezer with ice. On Inspection found the Bottom of the fc had sheet of ice. Pulled the drawers and shelf and found the drain hole frozen over. I pulled the evap cover and there was no icing on the evap. I steamed the drain open and it started to drain once the ice was cleared. Tested the heating element in it was 22 ohms. Tested bi metal and it was 18 ohms, it should be 45 ohms. Replaced bi metal. No water leaks detected during service."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Killeen, TX 76541
Tyler
Job Details: 08/21/2023
Arrived on site for dryer with broken knob and not starting. Upon arrival found metal clip and knob cracked. Replaced knob and tested unit. Found dryer working as designed. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED8000DW0
Near The Hills, TX 78738
Joe Z
Job Details: 08/21/2023
Arrived on site for not drying correctly. Upon arrival ran diagnostics and got error code F4-E3 restricted airflow. Ran vent test and test failed. Customer will have vent cleaned and call back if issues continue. Job complete
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Holland, TX 76534
David Z
Job Details: 08/21/2023
Arrived on site to replaced broken blower wheel causing dryer noise. Replaced blower wheel and tested. Verified noise gone. Repair completed.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Copperas Cove, TX 76522
Tyler
Job Details: 08/21/2023
Arrived on site for refrigerator needing previously diagnosed fc door. Upon arrival confirmed failure and installed part. Found door gasket sealing as designed call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78628
Vincent
Job Details: 08/21/2023
"Arrived on site site for refrigerator, inspected unit and work area. Customers complaint is RC still building up ice. Retrieved temps in FC 19?. Spoke to CS and he recommended to replace the UI under our cost. I replaced the ui and informed the customer too defrost refrigerator. I also informed the customer if it continues to do the same sealed system would be suggested next. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS22
Near Round Rock, TX 78665
Paul
Job Details: 08/21/2023
"Arrived onsite for a wall oven that is smoking when in use. The customer stated the door gasket is loose and smoke comes out around the door. I explained to the customer that the unit will smoke some after it is first turned on and to check the owners manual for break in procedures. I did find the door gasket not clipped in correctly in the spots, one spot on each side and one at the bottom. I clipped the gasket in place and tested the oven. All is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB03
Near Austin, TX 78729
Kimo
Job Details: 08/21/2023
Arrived onsite to install previously diagnosed part. Upon arrival I installed the new filter bracket. And tested the unit and found unit operating as designed
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Manor, TX 78653
Matthew
Job Details: 08/21/2023
"Arrived onsite for unit intermittently restarting. Customer stated time clears, screen turns black, then white then resumes functionally. Ran diagnostics and found no stored error codes. Called tech line for assistance. Spoke to Derrick- SR 7737138895. Tech messaged engineers and recommended replacing UI. Ordering stainless console. Office to reschedule ; ordrng 1 W11600370 (Console)"
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS3
Near Johnson City, TX 78636
Andrew
Job Details: 08/21/2023
Arrived on site and replaced burner elements. Unit working as designed. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78739
Leonardo
Job Details: 08/21/2023
Arrived on site to test unit for unit not working. Test unit and found unit not washing or draining. Replaced sump and motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM04
Near Austin, TX 78728
Wesley
Job Details: 08/21/2023
Arrived onsite for broken light switch. Replaced the light switch. Unit is now operating as designed. All ch3cks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Round Rock, TX 78681
Kimo
Job Details: 08/21/2023
"Arrived onsite for a refrigerator that is not cooling properly. Upon arrival I performed a temp test and found that fc getting to 27*. I then gained access to the evaporator and found that it had a full frost pattern. I noticed that the fan was not running when I pushed the door switch in I replaced the fan motor, harness, thermistor and tested the heater and found it good I then tested the unit and found that the unit is not moving the cold air which will now allow the unit to cool like it should."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Bastrop, TX 78602
Scott
Job Details: 08/21/2023
Arrived on site for dishwasher leaking . Ran diagnostics and found white hose spraying due to small crack . Ordering drain hose .8/28 . ; ordrng 1 W11551233 (Hose drain)
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Salado, TX 76571
Tyler
Job Details: 08/21/2023
Arrived on site for cooktop needing previously diagnosed regulator valve. Upon arrival reconfirmed failure but found after installing valve the pressure through regulator was still to low. Customer didnt want to continue with repairs due to failing regulator. Removed defective regulator. Call complete
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Johnson City, TX 78636
Andrew
Job Details: 08/21/2023
Arrived on site to test unit for acting erratic and not completing wash cycles. Found in diagnostics no model and serial number present/saved. Customer stated unit has already been approved for replacement. Called Techline and verified unit is being replaced. No leaks detected. Job complete. SR#7737141012
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Austin, TX 78717
Kimo
Job Details: 08/21/2023
"Arrived onsite for a washer that is not going into wash cycle. Upon inspection I found that the lid lock functioned as designed. Upon further inspection I found that the gearcase was leaking and there was some rust forming on the shaft I am ordering the gearcase, slid, and valve to replace and complete call on 08/28/23 and will return with parts sent with me on this trip ; ordrng 1 W10734521 (SLIDER) and 1 W11393685 (GEARCASE) and 1 W11165546 (VALVE)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Killeen, TX 76542
Tyler
Job Details: 08/21/2023
Arrived on site for dryer not heating correctly. Upon arrival confirmed failure. Disassembled u it and found thermistor had broken and exhaust fan was clogged with lint. Replaced thermistor and cleared lint. Found unit working as designed. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Austin, TX 78737
Leonardo
Job Details: 08/21/2023
Arrived on site to replace console. Called Techline and let Techline they wanted me to replace console. Test unit and unit test good job compete. Sr#7737139026
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, TX 78640
Andrey
Job Details: 08/21/2023
"Arrived on site to test unit for drain pump running all the time, tested unit found control acting erratic, replaced control and tested, unit is now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Leander, TX 78645
Maurice R
Job Details: 08/21/2023
Arrived onsite for previously diagnosed parts. Installed the new orifice for the customer. The flame is little large the the right side front burne. Customer is going to see if it works the way she wants it to. She will call if the flame is to big. No gas leaks detected during service.
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS1
Near Leander, TX 78641
Maurice R
Job Details: 08/21/2023
"Arrived on site for vent hood lights falling out. On inspection found that the tabs that hold the lights up are flattened out due to heat from the cooktop. Called WP tech line to report what I found, they do not see this issue on other units. Ordering new lightsSr7737134153; ordrng 1 W11321564 (36in vent lights) and 1 W11321563 (30in light)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519SS00
Near Dripping Springs, TX 78620
Andrey
Job Details: 08/21/2023
"Arrived on site to replace previously diagnosed capacitor, magnetron and diode, replaced parts and tested, unit is now running as designed job complete"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Killeen, TX 76549
Tyler
Job Details: 08/21/2023
"Arrived on site for dryer not heating. Upon arrival verified unit had stable and proper voltage. Found no errors I. Diagnostics. Found cutoff fuse blown. Element coil wasnt grounded or broken and ohmed and 9.6ohms. Found home exhaust vent had a clog and needs a thorough vent cleaning. Replaced cutoff kit and explained to customer not to use dryer until clog was removed from exhaust vent in walls to help prevent further breaks on dryer and any fire hazards from lack of air flow, call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Georgetown, TX 78628
Vincent
Job Details: 08/21/2023
"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was dishwasher leaking. I installed parts ordered by previous tech. Tested and found that the lower door seal and tub gasket will need to be replaced together. Im ordering parts and reschedule to return on 08/25/23. ; ordrng 1 W11664713 (Lower door seal) and 1 W11483553 (Tub gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Niederwald, TX 78640
Leonardo
Job Details: 08/21/2023
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced wash motor test unit and unit test good job complete no leaks present at this time.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Florence, TX 76527
Lou
Job Details: 08/18/2023
"Arrived on site to inspect cooktop burners flames not setting to simmer. Upon further inspection, I tested all burners and found all burners would not change between medium and low settings. Using my 1/8 inch flathead screwdriver, I adjusted the flames at the valves and retested and unit is operating as designed. Customer approved of the settings. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Leander, TX 78641
Maurice R
Job Details: 08/18/2023
Arrived onsite for refrigerator kick plate not staying on. On inspection left side was not staying on the unit. Tried to adjust the tabs on the kick plate. Was better fit but still has a slight issue. Replacing the kick plate.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78737
Luis
Job Details: 08/18/2023
"Arrived on site for ice door issues. Diagnosed a defective ice door motor,replaced ice door assembly tested ice dispenser unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Georgetown, TX 78626
Gerry C
Job Details: 08/18/2023
"KRFF507HPS04 Arrived to inspect ice production issues. I found the unit had only produced about 20% of the bin since our last service and the existing ice was well frozen, but there were some pieces that were too small. I found the ice maker fill tube plugged with ice and the fill tube heater was in place, but not stuck to the plastic housing, allowing the fill tube to freeze. I corrected the heater placement after verifying the correct expected resistance of the circuit and also verified line VAC to it in test mode. The unit filled as designed. The cabinet required slight adjustment and the right RC door had a lean to the left that was corrected as well. Operational test good, no leaks observed during service."
We serviced a
MAYTAG DRYER
Model MED6230HW
Near New Braunfels, TX 78130
Andrey
Job Details: 08/18/2023
"Arrived on site to test unit for tripping breaker, tested unit found unit is running as designed, customer stated it runs the whole cycle but trips when it completes, inspected breaker and found it is a AFCI, advised customer to have the breaker replaced do to it being potentially faulty, if issues persist after then call us back at this time job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/18/2023
Arrived on site to replaced both racks. Replaced racks test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Uhland, TX 78640
Joe Z
Job Details: 08/18/2023
Arrived on site for excessively shaking. Upon arrival test unit and did not shake. Customer provided video of shaking. I then added load of laundry and removed top panel and witnessed lots of vibration . Disassembled unit to inspect all components. Found right left shock was fractured. Replaced all 4 shocks and test unit. Unit is now operating correctly. Customer will monitor and call back if issues continue. If issues continue. Returning tech will need to call techline. No leaks pre at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Lakeway, TX 78738
Scott
Job Details: 08/18/2023
Arrived on site for having to reset time on oven . Found unit is not hooked up to WiFi . Instructed customer . Got app set up and walker thru set up. Customer is now set up and operating on WiFi . No other issues found . Job complete
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Leander, TX 78641
Maurice R
Job Details: 08/18/2023
"Arrived onsite for broken knob. Installed knob, tested it working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS04
Near Austin, TX 78737
Luis
Job Details: 08/18/2023
"Arrived on site for noise and no ice. Noise is due to fan motor ramping up to speed normal operation sound,found obstruction preventing ice making,removed obstruction ran diagnostics icemaker passed harvest ran fill test passed."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Austin, TX 78729
Kimo
Job Details: 08/18/2023
Arrived on for dryer that had a pair of scissors stuck in the lint trap. Upon arrival I gained access to the trap housing and removed the scissors and put the housing back and tested the unit and found unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS04
Near Lampasas, TX 76550
David Z
Job Details: 08/18/2023
Arrived on site to diagnose refrigerator throwing P0 error. On arrival customer said the unit has been like this for over a month. I pushed the confirm button to get the code off screen. Customer was unaware this could be removed. I advised them on the nature of the P0 code and that it just indicates a power loss. Home had some electrical issues that have been resolve. Customer will follow up with additional details if the P0 error returns. Call completed.
We serviced a
WHIRLPOOL OVEN
Model KFGC558JSS05
Near Dripping Springs, TX 78620
Matthew
Job Details: 08/18/2023
"Arrived onsite for right, larger oven not heating properly. Upon arrival inspected unit. Found issue with ignition process. Voltage is present from spark module. Ordering igniter and igniter harness. Unit will have to be lowered and pulled from install to access components. Office to reschedule. ; ordrng 1 W11355922 (Bake ignitor) and 1 W11446236 (Igniter harness)"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/18/2023
Arrived on site to test unit for right front burner not igniting. Test unit and found and burner head. Replaced burner head test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near New Braunfels, TX 78130
Andrew
Job Details: 08/18/2023
"Arrived on site and replaced previously diagnosed support, leg and control. Ran diagnostics with no issues. Unit is working as designed. Advised to prop door open when wash cycle is completed to ensure optimal drying. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braunfels, TX 78130
Andrey
Job Details: 08/18/2023
"Arrived on site to test unit for noise, tested unit found loose cam pulley, added lock tight and tightened , stated normal cycle and noise is no longer present during agitation as before, customer tested and could not detect the noise anymore, advised customer to run a few loads and if noise returns call us back, at this time no leaks detected job complete"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Austin, TX 78733
Wesley
Job Details: 08/18/2023
"Arrived onsite and replaced lower blower and tested for error. F8e0 lower oven fan speed too low presented. Replaced both controls. Presented again. Called techline. Brandon, sr7737125349 tested wiring continuity and verified unit wiring is good. Fans do operate properly. Brandon said the logic is controlled by the console and it must be a logic issue. Ordering console to repair. ; ordrng 1 W11600643 (Console stainless) and 1 W11598119 (Blower)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Killeen, TX 76543
Tyler
Job Details: 08/18/2023
"Arrived on site for washer not locking lid. Upon arrival confirmed failure and found strike broken. Confirmed lid lock still functioned as designed. Replaced strike and tested unit in diagnostics wash cycle. Found unit working as designed without leaks, call complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Georgetown, TX 78633
Lou
Job Details: 08/18/2023
"Arrived on site to inspect wall oven losing power. Upon further inspection, I placed the unit in diagnostics and checked for error codes and found none. I found the unit was not connected to wifi. I spoke to the customer on the phone and they advised that they have the Whirlpool app downloaded on their phone but were unable to get the unit to connect to wifi. I advised that the control panel would need to be replaced and then they would need to contact the Whirlpool WiFi Connect Team to get assistance in connecting to WiFi. When I went to replace the panel, I found I had the incorrect part due to having the incorrect model number on the ticket and the wrong part was ordered. I corrected the ticket and am ordering the control panel and office to schedule return service due to the availability of parts. No one available to sign for ticket.; ordrng 1 W11600370 (Control panel)"
We serviced a
KITCHENAID COOKTOP
Model KCGS956ESS05
Near Austin, TX 78731
Kimo
Job Details: 08/18/2023
Arrived on site for a cooktop that has faded markings.upon inspection we found that they were faded. I replaced the cooktop and inspected the markings and found that they were indeed better .
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Georgetown, TX 78628
Lou
Job Details: 08/18/2023
"Arrived on site to inspect range knobs. Upon further inspection, I found the front right burner knob was broken. I found the plastic stem was broken and the metal sleeve inside was missing. I replaced the knob and tested the unit and found the middle burner not functioning. I removed the burner head/cap assembly and removed the cap from the burner head and found grease build up underneath the cap. I cleaned the cap and burner head and reassembled the assembly and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, TX 78744
Joe Z
Job Details: 08/18/2023
Arrived on site for temperature issues. Upon arrival ran diagnostics and there is errors. Temped both sections and are correct. Checked average temperature s on diagnostics and are correct. Customer states that doors may have not been sealing properly. Found unit completely un leveled. Leveled unit and all 3 doors close correctly. Unit is operating as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/18/2023
Arrived on site to test unit for unit not starting. Test unit and found unit filling with water then it turns off and gives F7E2 error and sump and moror. Will order new motor will reschedule for Monday. Spoke with Kristen. ; schdld next appmnt for 8/21 MON !
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Seguin, TX 78155
Andrey
Job Details: 08/18/2023
"Arrived on site to test unit for knob issues, tested unit found broken knob and stripped timer shaft, replaced timer and knob and tested, unit is now running as designed, customer stated that its taking longer to dry clothes then usual, ran vent test and found it completely restricted, advised customer not to use unit until the restriction has been removed , at this time job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Killeen, TX 76542
Tyler
Job Details: 08/18/2023
"Arrived on-site for microwave not turning on. Upon arrival confirmed failure. Disassembled unit and found 20 amp fuse blown. Inspected door switch and found door motor switch falling apart. Rescheduled customer for 08/25/23 to complete repairs with interlocks and fuse. Ordering W11493414 interlock asm, W11443154 cooling fan, WPW10531156 noise filter, WPW10531156 (2x)fuse, W11213318 capacitor ; ordrng 1 W11493414 (Interlock) and 1 W11443154 (Cooling fan) and 1 WPW10531156 (Noise filter) and 2 WPW10531156 (Fuse)s and 1 W11213318 (Capacitor)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS356ESS00
Near Manor, TX 78653
Wesley
Job Details: 08/18/2023
Arrived onsite and replaced cracked regulator. Unit is now operating as designed without a gas leak. All checks good.
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Waco, TX 76706
Jonathan M
Job Details: 08/18/2023
Arrived on site to install previously diagnose depart. Inspected unit and work area. Replaced the lower harness and tested the unit. The unit began to work and operate. As designed with no error codes present during diagnostics. I advised the customer to call back if any other issues persist. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Round Rock, TX 78665
Gerry C
Job Details: 08/18/2023
"KUIX335HPS01 Arrived to inspect no ice. I found the reservoir at a very low level and a thin slab had been produced. Water flow into the unit was just a trickle and when the filter was removed, the flow went back to a normal rate. I advised the customer their water supply should be checked as the filter was only a few weeks old. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Austin, TX 78731
Kimo
Job Details: 08/18/2023
Arrived onsite for a refrigerator with all leds not working. Upon inspection I found the they were all out. I replace the them under S-code S84638. And tested the unit and found the unit operating as designed.