Near Lago Vista, TX 78645
Lou
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Near Austin, TX 78724
Scott
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for unit not making ice . Found wires at bottoms door broken in two. Unit will need new freezer door .No water leaks detected at time of service . Job complete .
Near New Braunfels, TX 78130
Noah D
Job Details: 04/07/2020
WASHER MAYTAG MVWC415EW0 "Arrived on site to install motor per last tech, installed motor and checked all parts, no problems found . Job complete"
Near Dripping Springs, TX 78620
Luis
Job Details: 04/07/2020
REFRIGERATOR LG LMXC23796M/00 "Arrived on site for faulty compressor. Removed compressor and drier,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged,recharged system to manufacture spec. Updated firmware on main control,powered unit on checked low side pressure good unit cooling down correctly.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to inspect dishwasher for not operating, upon inspection found during fill a screeching noise, indicating no water, checked valve and found it turned off. Turned on water to unit, functions returned. Complete"
Near Austin, TX 78732
David Z
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose dishwasher with top rack issue. Performed dual so is and found one wheel broken off the adjustor. Replaced adjustor and retested. all is working as designed at this time. Call complete.
Near Manor, TX 78653
Cliff
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to diagnose a microwave that is tripping the breaker. Tested all parts and components and found no internal short or malfunction with microwave itself. Contacted tech line and spoke with Andrew. He advised manufacturer recommends not to have unit hooked up to GFCI or AFCI circuit’s. No further repairs can be done to correct this issue and homeowner will need electrician to correct the problem.File#7727534913
Near Mustang Ridge, TX 78610
Kevin
Job Details: 04/07/2020
RANGE WHIRLPOOL WOS51EC0HS01 "Arrived on site and found save error codes F8E0, F6E4, pre-ordered blower fan did not arrive. Spoke with tech line and they recommended replacing blower fan, hall sensor is likely going out. Will need to order blower to correct issue. 7727531747; ordrng 1 W11248652 (BLOWER)"
Near Austin, TX 78732
Robert
Job Details: 04/07/2020
DRYER SAMSUNG DV42H5200EP/A3 Arrived on job to replace pulley. After replacement test operation. Dryer heater.
Near , TX 76655
Jonathan M
Job Details: 04/07/2020
WARMING DRAWER WHIRLPOOL KOWT100ESS00 Arrived on site for warming drawer that won’t heat. Inspected unit and work area. Removed side cover and found unit not hooked up properly. Connected unit up properly and configured connectors to proper locations and tested unit. Unit is now heating and operating as designed.
Near , TX 76655
Jonathan M
Job Details: 04/07/2020
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for dishwasher that’s rattling as it runs. Inspected in and work area. Placed an in-service diagnostics and found an F6 E1 (no/low water) error code. Tested unit in an auto cycle and found the valve buzzing but not coming on.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH32519HB "Arrived on site to inspect microwave for damaged bulb, found damaged bulb and replaced with new bulb, light turned on, no problems found. Job complete"
Near Granger, TX 76530
Andy
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed icemaker. Removed failed part and replace with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78750
David Z
Job Details: 04/07/2020
DRYER WHIRLPOOL WED87HEDW1 "Arrived on site to diagnose a dryer that was producing no heat when running. Performs diagnostic and voltage checks. Found good thermal fuse, but found element open. Replaced heating element and retested. All is now working as designed. Call complete. Advised customer to also have vents cleaned, saw excessive lint buildup."
Near Belton, TX 76513
Jonathan M
Job Details: 04/07/2020
WASHER MAYTAG MVWB865GW0 Arrived on site for washer that still having issues displaying. Inspected unit and work area. Placed unit in service diagnostics and found an F0 E2 (oversuds) and F5 E1 (lid is up) error codes. I ran the unit through an auto test and and unit worked as designed. I called Techline and spoke to Dustin SR# 7727525947. He advised the issue was with the customer using too much detergent. He asked me to go over soap and care guidelines for the machine. Unit is working as designed. Call complete.
Near Austin, TX 78734
Robert
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH76719CS1 Arrived on job for complaints of not working. Realigned the switch holder to make contact.
Near Harker Heights, TX 76548
Al
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect temCalled Whirlpool Tech line and spoke with JKCheck to see If damper is opening and closing.Found the damper spring to the door was defective, causing the door to be stuck in the open position.Removed and replaced the damper door.I was told the other possibilities may be the thermistor or HV board, if problem continues.SR #7727526392Temperatures were set by customer to 45 in refrigerator and 4 in freezer compartment.Refrigerator temperature was measured at 32 degrees with my temperature sensor.Job complete"
Near Lakeway, TX 78734
Robert
Job Details: 04/07/2020
RANGE KITCHENAID KDRP463LSS07 Arrived on job for complaints of temperature too low. Found the sensor out of range. After replacement test operation temperature good.
Near Georgetown, TX 78628
Paul
Job Details: 04/07/2020
MICROWAVE JENN-AIR JMW2430DP00
Near Austin, TX 78730
Scott
Job Details: 04/07/2020
DISHWASHER BOSCH SHXM63W55N/01 Arrived on site for dishwasher leaking . Found door not sealing up around left side . Ordering hinge parts . Please call to set return; ordrng 2 00423896 (HINGE SCREW )s and 1 00630784 (LATCH ) and 2 00633945 (SCREW FOR LEVERS)s and 1 00745001 (STRIP) and 1 00752102 (LEVER) and 1 00752103 (LEVER) and 1 11002762 (HINGE ) and 1 11002763 (HINGR)
Near Bertram, TX 78605
James
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and installed new fan harness due to open bi metal. Tested operation and found unit working properly. Job complete
Near Austin, TX 78726
David Z
Job Details: 04/07/2020
VENTHOOD BROAN K260A36-C "Arrived on site to install previously diagnosed parts for fan speed getting stuck and light not coming on. Found that ordered control panel was only the plastic trim and not the board. Have to order board, part SV03255.
Near Austin, TX 78738
Robert
Job Details: 04/07/2020
OVEN KITCHENAID KOSC500ESS00 Arrived on job for complaints of no power. Found fuse open. After replacement test operation.
Near Round Rock, TX 78664
Paul
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Arrived onsite for a refrigerator not cooling. I found the system fully charged. I found the compressor not pumping good and insufficient. I replaced the compressor, I installed a UV drier and low side tier ice tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.9 oz’s of R134A. The unit is working as designed. The unit is not connected to water. Call complete."
Near Dripping Springs, TX 78620
Luis
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer moved unit to garage . Unit working at this time
Near Cedar Park, TX 78613
Lou
Job Details: 04/07/2020
WASHER AMANA NTW4516FW3 "arrived on site to inspect washer lid not unlocking. Upon further inspection, I placed the unit in diagnostics and unlocked the lid. Unit was showing error codes F7E1 & F7E6. I cleared the codes and continued with testing. The unit filled and drained but did not agitate or spin. I tested the actuator and it functioned properly. The motor was humming but not turning. I advised the customer of my findings and am ordering the capacitor and motor and will return with prescreened parts. No water leaks observed during service, unit left unplugged for safety.; ordrng 1 W10890624 (motor-drve) and 1 W11428524 (CAPACITOR )"
Near Wimberley, TX 78676
Brandon
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for customer complaint of left side door closing on its own, found door needed adjusting and unit needed leveling, no parts were needed. Unit tested good."
Near Austin, TX 78732
David Z
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDT750SAHZ "Arrived on site to diagnose dishwasher that was not pumping water. Performed diagnostic and found F4E3 motor not running,F7E1 no heat. Unit will need new sump and motor assy to repair. ordering 1 W11087376 pump.. ; ordrng 1 W11087376 (pump&motor)"
Near Kingsland, TX 78639
James
Job Details: 04/07/2020
ICE MACHINE WHIRLPOOL KUID508HPS Arrived on site and tested operation. Found ice sticking to evaporator tray and melting once harvest cycle starts. Tested sensors and found that the evaporator sensor was not properly located. Placed in correct location and removed small amount of scale from the leading edge of the evaporator tray. Tested operation and found unit working properly. Job complete
Near Granger, TX 76530
Andy
Job Details: 04/07/2020
DRYER WHIRLPOOL WED7500GC0 Arrived on site for dryer door not staying closed. Tested and inspected unit and found failed door strike. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78664
Andy
Job Details: 04/07/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range burner broke while in use. Tested and inspected unit and found failed burners. Removed failed parts and replaced with new. Tested unit and found switches failed as well. Ordering needed parts. left unit unplugged and advised not to use unit until repairs are made.; ordrng 1 WP3148953 (switch-inf) and 1 WP3149404 (switch-inf)
Near Austin, TX 78717
Paul
Job Details: 04/07/2020
OVEN WHIRLPOOL WOC54EC0HS03 Arrived onsite for a microwave not starting. I found no stored error codes. I tested the unit and found it displaying pause as soon as I tried to start the unit. I found the secondary door switch not closing due to the face of the unit around the secondary door switch plunger is dented and pushed in. I called techline and spoke with Leon SR# 772754505. Leon and I did a video chat and I showed him the dent.
Near Pflugerville, TX 78660
Cliff
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site to replace icemaker for refrigerator. Replaced ice maker and tested unit. All is working properly at this time and no leaks were found at time of service.
Near Lakeway, TX 78734
Robert
Job Details: 04/07/2020
WASHER SAMSUNG WV55M9600AV/A5 Arrived on job for complaints of display not working. Found that some of the buttons not working and display dim.After replacement test operation.
Near Gatesville, TX 76528
Jonathan M
Job Details: 04/07/2020
DISHWASHER FRIGIDAIRE FGID2466QB7A Arrived onsite for dishwasher that won’t turn on. Inspected unit and work area. Tested voltage going to unit and found voltage going from 122.3 V for several seconds and then dropping down to 23.7V and then bouncing back within a few seconds. I called Techline and spoke to Michael SR# 83495997. He advised the inconsistencies in voltage was causing this issue and that the customer needed to get an electrician to fix his voltage issue.
Near Georgetown, TX 78628
Wesley
Job Details: 04/07/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite and found unit had corrupted UI panel from overheat during cleaning. Ordering panel and returning to repair. ; ordrng 1 W11296171 (CONTROL PANEL)
Near Hutto, TX 78634
Andy
Job Details: 04/07/2020
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for range cooktop issues. Tested and inspected unit and found issues with manifold. Ordering needed parts. Office to schedule return trip. Turned gas supply off and advised customer not to use unit for safety.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (holder-orf) and 1 W11167099 (holder-orf) and 8 WP3368921 (screw-torx)s
Near Austin, TX 78754
Luis
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for water leaking. Removed grill cover,found moisture and water residue on rust location on cabinet,called tech support
Near Elgin, TX 78621
Cliff
Job Details: 04/07/2020
REFRIGERATOR LG LSXS26386S/00 Arrived on site to perform sealed system repair for refrigerator. Replaced compressor and verified unit held vacuum. Also updated control for new compressor. Charged unit with manufactures recommended amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Lago Vista, TX 78645
Lou
Job Details: 04/07/2020
WASHER WHIRLPOOL WTW8500DC0 "arrived on site to inspect washer error code. Upon further inspection, customer advised the unit is showing F5E3 error code. I placed the unit in diagnostics showing F5E3, F5E2, F0E5 & F0E2. Cleared the codes and continued with testing. Once I pressed the start button, the unit shut down. Placed it add in diagnostics and calibrated the unit and it calibrated good. Retested and the unit operated as designed. Following the tech sheet, I tested the control and it wasn’t showing any voltage and the lid lock wasn’t securing. Once I got authorization to repair, I removed and replaced the control and lid lock and while replacing the lock, I found the bezel mo t was cracked and it broke off. I retested the unit and this time it showed error code F5E4. I titled the unit back and found a large amount of gearcase oil on the rotor, both pumps, and all four panels. Contacted the office (SC) and advised I would need authorization to replace the gearcase and clutch. I adv
Near Austin, TX 78731
David Z
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL KOCE507EBS06
Near Salado, TX 76571
Al
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived to inspect side by side refrigerator with water inside refrigerator compartment.Confirmed the complaint and photographed the ice buildup at the damper door.Also found the door wasn’t sealing properly to the cabinet.Office has ordered the ff section door, which includes the gasket.Needs more work ; O-emld tckt"
Near Round Rock, TX 78681
Andy
Job Details: 04/07/2020
ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived on site for ice machine not making ice. Upon arrival found unit is making ice but smaller and less ice. Tested and inspected unit and found lots of dust buildup on condenser not allowing air flow making unit inefficient. Cleaned condenser coils and tested unit. All operations are normal. instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78733
Leonardo
Job Details: 04/07/2020
TRASH COMPACTOR WHIRLPOOL KUCS03CTBL0 Arrived on site to test unit for door not closing. Test unit and found trash stuck not allowing the door to close. Removed trash test unit and unit test good job complete.
Near Belton, TX 76513
Al
Job Details: 04/07/2020
RANGE FRIGIDAIRE FFEF3016US Arrived to inspect range not heating on large burner for the back right large burner.Verified complaint and ordered both switches needed to complete the repair.Needs more work.; ordrng 1 316436000 (SWITCH FOR SMALL BURNER) and 1 316436001 (INFINITE HEAT SWITCH LARGE BURNER)
Near Canyon Lake, TX 78133
Brandon
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of ice build up on back wall of fresh food section, I replaced adapter, ice fan, main control, and gaskets ordered by previous tech, unit tested good."
Near New Braunfels, TX 78132
Brandon
Job Details: 04/07/2020
COOKTOP KITCHENAID KCGS356ESS00 "Arrived on site for customer complaint of yellow flames on 2 burners, found they had the caps switched around. Unit tested good."
Near Austin, TX 78748
Leonardo
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not draining. Test u it and found drain motor not connected correctly. Secure connection test unit and unit test good job complete unit draining correctly no leaks present at this time.
Near Austin, TX 78723
Scott
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 "Arrived on site for fridge not dispensing water . Found water valve just humming and no water flowing . Replaced valve . Tested dispenser , now getting normal water flow . No water leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
Lou
Job Details: 04/07/2020
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer making knocking/rattling noises. Upon further inspection, the customer advised that the unit is not blowing out any air through the vent tube and the clothes aren’t getting dried. I opened the unit door and pressed the door switch closed and tested the unit. I could see the element illuminating on the back left vent area ad the unit was extremely loud. I disassembled the unit and jumped the door switch and turned the unit on. I found the noise was coming from the motor/blower wheel area, but the motor was tightly mounted. I removed the back cover and the lint chute and found the blower wheel was not attached. I removed the wheel and found the threads on the wheel were stripped. Also found a large amount of lint that had collected in the wheel/lint chute (photo). The threads on the motor axle were good. I replaced the blower wheel and tightened it and retested and the unit is operating as designed. No lint observed at the end of
Near Austin, TX 78703
Luis
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for water leaking. Removed icemaker found ice build up blocking icemaker rake due to no shut off arm. Shut off arm wasn’t transferred when icemaker was replaced ordering new shut off arm and extension; ordrng 1 W11226459 (SHUT OFF ARM) and 1 WPW10351019 (EXTENSION)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/07/2020
RANGE WHIRLPOOL WMH31017HB4 "Arrived on site to inspect microwave for F1E4 error codes, upon inspection found the error codes, replaced control board and retested, microwave heated correctly. Complete"
Near Austin, TX 78746
Kevin
Job Details: 04/07/2020
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and inspected washer and found debris inside drain pump causing it to rattle, after correcting washer is now working properly. No water leaks from connections at time of service, job complete."
Near Bertram, TX 78605
James
Job Details: 04/07/2020
RANGE WHIRLPOOL WFE525S0JZ0 "Arrived on site and found damage to cooktop, side panel and rear panel.
Near Austin, TX 78750
David Z
Job Details: 04/07/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site to diagnose a washer leaking water into the tub when powered off. Performed diagnostic and tested unit. Found a constant drip from the inlet valve. Replaced inlet valve and retested. Found no more drips or leaks. All is working as designed, no water leaks present. Call complete."
Near Round Rock, TX 78665
Wesley
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived onsite and replaced door panel due to scratch. All checks good.
Near , TX 78610
Robert
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH32519HZ Arrived on job for complaints of fan not working. Found loose connection at fan plug in. Correct error and test.
Near Austin, TX 78704
Leonardo
Job Details: 04/07/2020
OVEN KITCHENAID KSGG700ESS1 Arrived on site to test unit for unit giving error codes. Test unit and found shorted keypad and keypad disconnected error codes and cooling fan. Will need to replace console some buttons are not responding and cooling fan. Ordering console W11029431 office to reschedule ; ordrng 1 W11029431 (CONSOLE )
Near Leander, TX 78641
David Z
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install previously diagnosed parts to resolve defrost issue and torn door gasket. Installed new UI, new power board, Evap fan and harness, new door gasket. Gasket taped to allow glue to dry. Advised to leave for 12 hours before opening. Plugged unit in and unit did begin cooling. All is working as designed. Call complete."
Near Austin, TX 78723
Scott
Job Details: 04/07/2020
WASHER MAYTAG MVWX700XL1 "Arrived on site for washer not agitating or spinning found latch not registering lid is locked. Replaced lid lock . Tested unit and ran diagnostic wash test . Unit passed test . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78702
Leonardo
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found bad pump. Replaced drain pump test unit and unit test good job complete.
Near Temple, TX 76502
Al
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived to inspect refrigerator not making ice or dispensing water.Found and photographed the water line source from wall.Unit didn’t have water connections from wall to the unit.Customer will call a plumber to fix the issues.Job complete
Near New Braunfels, TX 78132
Brandon
Job Details: 04/07/2020
OVEN KITCHENAID KOSE500ESS "Arrived on site for customer complaint of oven not maintaining proper temperature, found unit just needed to be calibrated. I calibrated unit, tested good."
Near Austin, TX 78749
Leonardo
Job Details: 04/07/2020
DISHWASHER BOSCH SHP865WF5N/10 Arrived on site to test unit for unit not turning on. Test power coming in and found 12v. Advised customer to get electrician to check main power line. Job complete.
Near Kingsland, TX 78639
James
Job Details: 04/07/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site and tested operation. Found ice maker failed and making a chugging and popping noise while attempting harvest. Installed new ice maker and tested. Unit tests good. Job complete
Near Austin, TX 78721
Jacob
Job Details: 04/07/2020
WASHER MAYTAG MVWC465HW2 Arrived onsite for unit moving a lot during spin cycle. Put unit in diagnostics test. Checked for error codes. No error codes found. Took off wash plate. Wash plate was in bad shape also found a lot of spare change in between wash plate and dimes below the wash plate. Removed spare change. Replaced wash plate. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78735
Robert
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WML55011HS1 Arrived on job to paint bottom of cavity. After painting recommended to not use for 24 hours.
Near Del Valle, TX 78617
Jacob
Job Details: 04/07/2020
WASHER MAYTAG MVWB765FC3 Arrived onsite for unit making noise. Tested unit in diagnostic mode. Got F7E9 error code. Erased code. Re tested unit in diagnostic mode again. No error codes. Ran a drain and spin cycle. Finished cycle. Got no error codes. Went back into diagnostics and showed no error code at this time. No leaks at this time. Job complete
Near Austin, TX 78754
Scott
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Near Bertram, TX 78605
James
Job Details: 04/07/2020
DISHWASHER BOSCH SHP65T55UC/02 Arrived on site and tested operation. Found heavy button not responding and times for cycles incorrect. Called tech line and spoke to Dave. Unit will need ui and control replaced as there is a software issue causing incorrect operation of cycle selection. Office to schedule return service ; ordrng 1 00746432 (UI) and 1 00752738 (CONTROL)
Near Del Valle, TX 78617
Jacob
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for unit not powering on. Tested unit. Checked for voltage. Voltage checked good. Opened up front panel. Found that control board was broken. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete
Near Round Rock, TX 78665
Andy
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed wire harness. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76549
Al
Job Details: 04/07/2020
DRYER WHIRLPOOL WED4950HW0 Arrived to inspect dryer not working.Checked voltage at the outlet and unit checked 240/120/120.Removed the back panel and found the fuse was blown again.Removed and replaced it.Advised the customer to get the ventilation system cleaned out.Job complete
Near Gatesville, TX 76528
Jonathan M
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived on site to install previously diagnosed parts. Inspected in and work area. Please sealant down around ice chute. Tested unit and unit is working as designed. Call complete.
Near Austin, TX 78735
Kevin
Job Details: 04/07/2020
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site and inspected ice machine and found it is off. Turned on machine and found incoming water flow is weak. Replaced inlet valve and it is now operating properly, no water leaks detected at time of service, job complete"
Near Austin, TX 78735
Luis
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "arrived on site for cooling complaint and no ice. Found broken wires at hinge,diagnosed unit will need a new freezer door due to broken wires at hinge,ran diagnostics diagnosed unit will need a new main control and defrost thermistors for fresh food. Need AUTHO ; ordrng 1 LW10728959 (FZR DOOR) and 1 NEEDAUTHO and 2 W10316760 (THERMISTORS )s"
Near Austin, TX 78702
Leonardo
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for unit sparking. Test unit and found burned capacitor and diode. Found unit sharing power with range advised customer unit needs to be in its own dedicated circuit. Unit can have problems with electrical if unit is sharing power. Will need new capacitor diode and mag
Near New Braunfels, TX 78130
Noah D
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect dishwasher for standing water, spoke with Techline due to amount of repairs, SR ##7727529344 Techline stated that due to backfilling the drain hose must be 15-20 inches above water connecting in dead space between sink, readjusted drain. Job complete"
Near Kempner, TX 76539
Al
Job Details: 04/07/2020
WASHER WHIRLPOOL WTW4850HW1 Arrived to inspect washer water temperature concerns.Customer was confused as to why the unit didn’t have a warm water setting.I explained the hot and cold mixture creates the warm water setting during wash.Customer now understands the unit and it’s functions.All water lines were dry at the time of service.Job complete
Near Austin, TX 78739
Noah D
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site to inspect fridge for moisture buildup, upon inspection I found the top part of gasket making gap, replaced gasket and checked all parts, no leaks detected. Complete"
Near Nolanville, TX 76559
Al
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived to install previously ordered part.Removed and replaced the control box and verified ice maker works properly.Unit was harvesting at the time of service.Customer told to wait 24/48 hours for unit to reach optimal temperatures.Job complete
Near Austin, TX 78746
Luis
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KRFC300EBS01 "Arrived on site for water leaking from icemaker. Diagnosed leak between mold and gear housing,replaced icemaker rna icemaker through a cycle water filled icemaker no leaks"
Near Manor, TX 78653
Cliff
Job Details: 04/07/2020
WASHER GE GTW485ASJ0WS Arrived on site to replace shifter for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76705
Jonathan M
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVB08 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found door gasket completely sealed around freezer. Place unit in service diagnostics and ran several tests including fan tests, damper control, and thermistors. Everything passed all testing. Advise customer that she may have had something blocking the freezer door from closing allowing frost buildup into the freezer and over the evaporator. Advised her to make sure the door is fully closed before walking away. Unit is working as designed. Call complete."
Near Robinson, TX 76706
Jonathan M
Job Details: 04/06/2020
WASHER WHIRLPOOL WET4027HW0 Arrived onsite for washer that would not fill. Inspected unit and work area. Customer advised the unit would not fill. Place unit in service diagnostics and found no error codes. Ran unit through an auto test and unit worked as designed. Ran unit through a manual test on the valves and unit ran as designed. Went over user care guide and how to avoid this in the future. Call complete.
Near Meadowlakes, TX 78654
James
Job Details: 04/06/2020
REFRIGERATOR KENMORE 1.07E+02 Arrived on site and tested operation. Found unit is dispensing water and making ice. Unable to duplicate failure. Customer did want filter replaced and to purchase an additional filter. Installed new filter and cleaned condenser. Unit tests good. Job complete
Near Little River-Academy, TX 76554
Jonathan M
Job Details: 04/06/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer that’s not filling. Inspected unit and work area. Place unit in service diagnostics and found an F8 E1 (no/long fill) error code. Placed unit in an manual test and found the cold water valve would not draw in water.
Near Cedar Park, TX 78613
Lou
Job Details: 04/06/2020
OVEN WHIRLPOOL WFE515S0ES2 "arrived on site to install previously diagnosed and ordered parts. Due to the L1 connections at the terminal block shorting out, I removed and replaced the main harness, terminal block & power cord. Tested unit and it operated as designed. . Job completed."
Near Georgetown, TX 78628
Lou
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDF530PSYW6 "arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, I found the unit tub full of water. I closed the unit door and pressed cancel to engage the drain pump and it failed. I removed the water from the unit using my wet vac, and removed the drain pump to inspect and it was very hot. Also, I found that the heating element was rusting and broken in two due to shorting out. I placed the unit in diagnostics and tested and the unit operated as designed except for the drain pump and element. Using my wet vac, I drained the water from the unit at the drain hose connection at the disposal. The hose was clogged with debris as was the disposal port. I was able to get the water to flow through the drain hose. The unit will need a drain pump and element and possibly a drain hose.I am ordering the element and CNOTE-AUTHORIZATION, CNOTE-OFFICE TO SCHEDULE,.; ordrng 1 W10518394 (heater)"
Near Georgetown, TX 78628
Lou
Job Details: 04/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the water dispenser is not dispensing water well. I tested the dispenser and the water came out strong and slowly stopped. I removed the filter and attached a bypass and retested the dispenser and the water came out strong as designed. I advised the customer to purchase a raindrop #4 filter as it’s approved by whirlpool and not a universal brand filter. I checked the ice maker by jumping T-H and it failed. I jumped L-V and no water dispensed. I removed and replaced the ice maker and cycled power to the unit and the ice maker is operating as designed. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Paul
Job Details: 04/06/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for a refrigerator not cooling properly. I found the FC at 21 degrees and the RC at 36 degrees. I found all the sealed system components running. I found the compressor loud and very hot. The unit was still charged and while running the low side pressure was at 25 psi indicating an insufficient compressor. I recovered the refrigerant and replaced the compressor. I installed a UV drier and a low side service tap. I vacuumed the system and it held a 30 psi vacuum for 20 minutes. I charged the system with 5.00 oz’s of R134A. I tested the unit and it is working as designed. While testing I found the dampener very loud and I replaced it. The dampener is working as designed. Call complete.
Near San Marcos, TX 78666
Noah D
Job Details: 04/06/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to install drum and repair pads, installed parts and retested, no scraping noise found, felt was ripped off on old drum. Job complete"
Near Austin, TX 78748
Kevin
Job Details: 04/06/2020
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and replaced capacitor diagnosed on previous visit after replacement washer is now operating properly. No water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Robert
Job Details: 04/06/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of leaks found bellow damaged. Replaced bellow and test operation. No additional leaks detected at time of service.
Near Georgetown, TX 78626
Lou
Job Details: 04/06/2020
DISHWASHER KITCHENAID KUDI01ILBL6 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I found the normal and cancel lights blinking. I attempted to place the unit in diagnostics and it failed. Cycled the power to the unit and attempted again and the unit failed. I removed the top console to inspect the control and found the ribbon was not locked into the the connector on the control. I reinserted the ribbon and retested and was able to get the unit into diagnostics and it tested good. However, as soon as I took the unit out of diagnostics, the normal and cancel lights began to blink. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Noah D
Job Details: 04/06/2020
OVEN WHIRLPOOL WOC54EC0HS03 "Arrived at house to install console and retest, after installing console no change found, talked with Techline and checked all connections and voltages and found no L2 to the main ACU causing no heating. Complete"
Near Briarcliff, TX 78669
Brandon
Job Details: 04/06/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for customer complaint of top shelf having broken piece, found the stops were broken/not latching. I replaced stops and adjust the track for a tighter fit. Unit tested good."
Near Georgetown, TX 78628
Cliff
Job Details: 04/06/2020
MICROWAVE WHIRLPOOL WMH31017HS Arrived on site to diagnose a microwave with a damaged door. Per builders request took door off of other microwave in house across the street to install on this unit. Installed door as old one was dented on the bottom. This job is complete and builder will place claim for other microwave to have door replaced.
Near Woodway, TX 76712
Jonathan M
Job Details: 04/06/2020
DRYER MAYTAG MEDX655DW0 Arrived on site for dryer that is making a thumping sound. Inspected unit and work area. Customer advised before the issue started that they heard what sounded like a belt slipping. Manually spun drum and heard the unit squeak when it got to a certain point all the way around the drum. Removed front panel and basket and found two rollers that were hard to turn. Replaced rollers and belt and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78759
David Z
Job Details: 04/06/2020
MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived on site to install previously diagnosed parts to resolve no power to MW control. Installed new harness and retested unit. It now comes on, however fan is on all the time. Need to replaced right hand side thermostat behind control, part #5304509475. Scheduled return visit ; ordrng 1 5304509475 (THERMOSTAT)"