Near Kyle, TX 78640
Diego G.
Job Details: 11/29/2017
Arrived on site. Check for no call issues. Found temperature and freezer at 12°. Pulled out refrigerator and found condenser fan motor blade not turning. Found debris by blade. Remove debris all functions tested OK. Instructed customer to give it a whole day for temperatures to get back down to normal. No leaks present. Job complete
Near Dripping Springs, TX 78620
Connor M.
Job Details: 11/29/2017
MVWB765FW0 maytag washer Arrived on site to test unit for not responding to commands and error codes. Found f6e2 in diagnostic indicatin serial communication issue between control and control panel. Replaced both parts and tested unit. Unit working properly, no leaks detected.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/29/2017
MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer with multiple drying cycles. Tested unit. Found outside vent which is on roof clogged. Advised customer to have venting cleaned. Customer agreed. Dryer heats and tumbles as intended. Dryer tube and lint trap was clean at time or service.
Near Seguin, TX 78155
Daniel A.
Job Details: 11/29/2017
RTW4516FW1 Washer not washing/spinning ran diagnostic. Error code for lid lock. Replaced defective lid lock. Inlet hoses rusted to supply valves on home. No leaks from inlet/drain hoses. Normal operation after service
Near Dripping Springs, TX 78620
Connor M.
Job Details: 11/29/2017
WMH53520CS6 whirlpool microwave Arrived on site to test unit for light not coming on and open close door issue. Found issue with door switches. Replaced all switches and interlocks. Unit working properly.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/29/2017
WFW72HEDW0 (Front Load Washer) - Arrived onsite for customer compliant of top load washer not completing cycle. Ran diagnostics and found F9E1 (Long Drain),F5E2 (Door Lock Error). Removed door panel to check drain trap. Found coins lodged. Removed obstruction and reassembled. Tested unit. Found drain pump will just hum. Will need drain pump and door latch. R/S customer for 12/4. That’s her next available. Unit unplugged and all water connections were dry at time of service.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 11/29/2017
WDT920SADM3 whirlpool dishwasher Arrived on site to test unit for not washing dishes. Found sump getting power but not coming on. Also found dispenser leaking rinse aid. Replaced sump and dispenser and performed leak check. Unit working properly, no leaks detected.
Near Elgin, TX 78621
Carlos G.
Job Details: 11/29/2017
Arrived on site and checked the unit for not advancing. Ran diagnostics and found an F7E1 error code. Confirmed all connections ok by reconnecting. Basket spins freely, capacitor ok. Ran automatic test cycle and ran through ok with no error codes present after. No water leaks present after service. Job complete.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/29/2017
WRT311FZDW01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator RF door rubbing on RC door. Adjust hinge. Door not open/closes without running. Used permagum on plastics tabs on cabinet for better seal. No other issues found. No water source connected to unit.
Near Seguin, TX 78155
Daniel A.
Job Details: 11/29/2017
MVWX655DW1 Washer not draining water. Diagnostic error for long drain. Defective drain pump impeller. Removed drain pump and replaced. Verified no leaks from inlet/drain hoses. Normal operation after service.
Near Seguin, TX 78155
Daniel A.
Job Details: 11/29/2017
MVWX655DW1 Washer not draining water. Diagnostic error for long drain. Defective drain pump impeller. Removed drain pump and replaced. Verified no leaks from inlet/drain hoses. Normal operation after service.
Near Austin, TX 78749
Connor M.
Job Details: 11/29/2017
MEDX655DW1 maytag dryer Arrived on site to test unit for making noise during use. Found unit making slight scraping noise. Removed drum and found gasket is not glued to drum in rear for 1 third of its diameter. Will need to replaced drum to repair due to scraping that will eventually rust. Kc approved 12/4
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/29/2017
ADB1400AGS0 (Undercounter Dishwasher) - Arrived onsite for customer compliant of dishwasher not dispensing rinse aid. Ran service test cycle and found solenoid will not open for rinse aid. Ordering dispenser and returning with control. R/V date set for 12/5. Customer not available on 12/4 per CS next available. All water connections were dry at time of service.
Near Austin, TX 78756
Carlos G.
Job Details: 11/29/2017
Arrived on site and checked the unit for no operation. Checked voltage and found no power. Found breaker tripped. Reset breaker. Confirmed all power cord connections ok. Ran test cycle and unit ran ok. Job complete.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/29/2017
KRFF507ESS00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. When arrived, found that RC section has gone down to 40F. Did find RC evaporator frosted up. Spoke with WPL Techline and advised to have UI and control changed due to improper defrost timing. Also ordering evaporator cover as well. OF to R/S customer due to AUTHO needed and parts availability. Customer will unplug unit and defrost unit prior to arrival. All water connections were dry at time of service.
Near Austin, TX 78752
Carlos G.
Job Details: 11/29/2017
Arrived on site to replace parts from previous visit. Removed dryer from custom enclosed cabinet. Found that washer had to be uninstalled as well to disconnect power to dryer. Disassembled dryer and found drum and bulkhead ok. Found front panel needed adjustment to allow drum to sit properly. Adjusted panel and ran test cycle and all checks ok now. Job complete.
Near Georgetown, TX 78633
Mike C.
Job Details: 11/29/2017
Whirlpool washer WTW8600YW0 Arrived to check unit for a water leak. Found detergent dispenser and tub ring cracked causing water to run down the front of the outer tub and onto the floor. Unit would need a new tub ring and detergent dispenser. Dispenser $57.37 - Tub ring $75.97 - TL300 $179.99 - Customer paid $99.99 today and wants to price new units.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/29/2017
WDTA50SAHZ0 whirlpool dishwasher Arrived on site to test unit for no lights coming on. Found proper voltage to unit. Found control panel harness not plugged into control. Corrected issue and tested unit. Unit working properly, no leaks detected.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/29/2017
WDT710PAYM whirlpool dishwasher Arrived on site to test unit for spary arm issue. Found pray arm on upper basket broken off. Replaced and tested unit. Unit working properly, no leaks detected.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/29/2017
WFE515S0EB0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range not maintaining heat in oven. When arrived, unit was preheated to 350F. Used temperature probe to verify temperature and found unit drops and won’t come back up. Could not bear bake relay on control opening. Found control faulty. Removed control and temperature sensor. Installed new replacements. Reassembled. Tested unit at 400F. Unit maintained temperature within +/-5F. No other issues found.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/29/2017
MET8720DS02 maytag oven Arrived on skte to inspe t unit for lower door not closing well. Found gasket on bottom folding over not allowing door to seal well. Corrected issue and tested unit. Unit no longer losing heat during bake.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/29/2017
MET8720DS02 maytag oven Arrived on skte to inspe t unit for lower door not closing well. Found gasket on bottom folding over not allowing door to seal well. Corrected issue and tested unit. Unit no longer losing heat during bake.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/28/2017
JLRP548WP00 jennair range Arrived on site to test unit for left oven not working and cooktop bur ers turning off when tunred lower than medium. All orifices are recieveing pressure thats too low. Attempted to adjust regulator at switch to test function and no differences were made in any position. This indicates failed regulator. Regulator also missing bladder cap. Ordering regulator and second man for return. Office to schedule during buisness hours.
Near New Braunfels, TX 78132
Connor M.
Job Details: 11/28/2017
WMH31017AD5 whirlpool microwave Arrived on site to test unit for no power. Found both interlocks engaged while door was open. Inspected door and found no issues. Interlock issue back fed and shorted thermal fuse. Replaced all switches and interlocks along with fuse. Unit working properly at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 11/28/2017
MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer stopping cycle after 5 mins. Tested unit. Found dryer motor extremely hot. Found faulty dryer motor. Removed defective motor and installed new replacement. Reassembled and tested unit. Unit heats and tumbles and remains in as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 11/28/2017
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer compliant of top load washer lid cracked. Found bottom left of lid cracked. This is causing the lid wobble on hinge. Ordering new lid assembly and latch to complete repair. Also found one console clip missing on console. Ordering clips as well. OF to R/S customer due to part availability for lid. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/28/2017
MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not powering on. Removed control console and found unit is roach infested. Advised customer of findings. Advised can not replace parts at this time. Customer agreed. Concession covered trip/labor today(MCCYRCCEL1). No other worked performed at this time.
Near Georgetown, TX 78633
Mike C.
Job Details: 11/28/2017
Whirlpool washer WFW75HEFW0 Arrived to have customer explain that the last 5 times they used the washer, when opening the door, water would leak out and onto the floor. Ran a automatic diagnostics cycle and found unit to be over suds which can cause water to accumulate and leak out when opening the door. Ran a couple of diagnostics cycles to remove excess suds and advised customer to run a clean washer setting every 30 loads and to cut back on the amount of detergent being used. No leaks were found on unit.
Near Killeen, TX 76543
Arthur B.
Job Details: 11/28/2017
KDPE234GPS0 (Dishwasher) - Arrived onsite to remove and replace sump and motor to dishwasher from prior visit’s diagnosis. Removed broken sump and motor and installed new replacement. Reassembled. Placed unit back on display in store. No water source connected to unit at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/28/2017
NTW4516FW1 (Top Load Washer) - Arrived onsite for customer compliant of top load washer “FINAL SPIN” light stay blinking. Was able to cancel out control and entered diagnostics. Found no error codes. Calibrated unit. Unit completed successfully. Tested unit. Unit fills,agitates,drains and spins with no issues. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Daniel A.
Job Details: 11/28/2017
WRS325SDHZ00 Not producing ice. Icemaker fill cup defective/not seated properly to allow water to enter icemaker(icemaker unable to advance ). Replaced icemaker. Verified inlet valve operation. No leaks detected. Normal operation after service
Near Killeen, TX 76549
Arthur B.
Job Details: 11/28/2017
WRX988SIBM03 (4 Door French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not making ice. Ran test 057 and found error code E5 (Ice Timed). Ran test 036 and found no air flow from icebox. Also found UI will not beep as well when functions are selected. Ordering control,UI and icebox fan to complete repair. UI would need to come from manufacturer. OF to contact customer once part eta is available. All water connections were dry at time of service.
Near Austin, TX 78745
Leonardo
Job Details: 11/28/2017
Kitcheaid dishwasher:KDTE254ESS2. Arrived on site to test unit for no water going in. Test unit and found food under float switch, making the unit think is full of water. Removed food test unit and unit test good getting water in and washing correctly no leaks present job complete
Near New Braunfels, TX 78132
Connor M.
Job Details: 11/28/2017
JMW2430DS01 jennair oven Arrived on site to test unit for panel issue. Found panel shroud loose and damaged. Replaced and tested unit. Unit working properly.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/28/2017
MVWB725BW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer grinding when spinning and leaking from bottom. Spun inner basket and found tub bearing warn causing the noise. Tilted unit up and found water leaking from center as well. Ordering bearing tool, stator and RPS sensor to complete repair. OF to contact customer once AUTHO is obtained from N.E.W. Unit unplugged at this time. No water leaks detected at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 11/28/2017
Whirlpool range. WFG530S0ES0 light not working. Arrived on site to test unit for light not coming on at all. Test unit and found bad light socket. Replaced light socket test unit and unit test good job complete
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/28/2017
WRB322DMBW00 whirlpool refrigerator Arrived on site to install parts for repair. Installed two new screws and and caps. Third screw hole is stripped, had to put longer screw in to get it to catch. Unit working properly, no leaks detected.
Near Florence, TX 76527
Arthur B.
Job Details: 11/28/2017
WDF520PADB3 (Dishwasher) - Arrived onsite for customer compliant of dishwasher not washing dishes. Tested unit and found unit will fill but not wash. Also found LED lights on normal and heat dry are not illuminating. Unit will need both control and sump n motor. Skyped MS @ OF due to AUTHO needed. OF was able to obtain AUTHO. Removed faulty sump n motor and control. Installed new replacements. Reassembled. Tested unit. All light work and unit fills,washes,drain and heats as intended. All water connections were dry at time of service.
Near Bastrop, TX 78602
Carlos G.
Job Details: 11/28/2017
Arrived on site and checked the unit for noise issues. Inspected rotor area and found center bolt completely loose. Retightened and used lock-tight. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 11/28/2017
Whirlpool dishwasher: WDF760SADW1 Arrived on site to test unit for no water going in to unit. Test unit and found straw stuck under float switch, making unit think it was full of water. Removed straw test unit and unit test good no leaks present and unit washing correctly.
Near Austin, TX 78758
Scott
Job Details: 11/28/2017
Near Austin, TX 78758
Scott
Job Details: 11/28/2017
Near Austin, TX 78758
Scott
Job Details: 11/28/2017
Near Bastrop, TX 78602
Carlos G.
Job Details: 11/27/2017
Arrived on site to replace parts from previous visit. Removed and replaced cam, shifter, damper kit. Ran test cycle and could not duplicate any noises at this time. If problem persist, order gearcase. No water leaks present after service. Job complete.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/27/2017
RTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not getting water into unit. Removed console and found connector at control was not properly secured. Secured harness. Ran calibration. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Carlos G.
Job Details: 11/27/2017
Arrived on site to replace parts from previous visit. Removed and replaced mw manager. Ran test cycle and found additional issues. Called WP and found a faulty inverter and mag. Parts are not covered by manufacturer. Parts (Mag $172.43 inverter $176.06) for total of $348.49 plus tax in addition to remaining balance of $325 minus $108.24 collected in initial visit. Removed and replaced mag and inverter. Ran test cycle and all checks ok. Collected in full via check # 1120. Job complete.
Near Bastrop, TX 78602
Carlos G.
Job Details: 11/27/2017
Arrived on site to replace parts from previous visit. Removed and replaced mw manager. Ran test cycle and found additional issues. Called WP and found a faulty inverter and mag. Parts are not covered by manufacturer. Parts (Mag $172.43 inverter $176.06) for total of $348.49 plus tax in addition to remaining balance of $325 minus $108.24 collected in initial visit. Removed and replaced mag and inverter. Ran test cycle and all checks ok. Collected in full via check # 1120. Job complete.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/27/2017
WRT541SZDW00 (Top Mount Refrigerator) - Arrived onsite for builder complaint of RC door seal not sealing with cabinet. Found LH side of door is warped not allowing seal to seat with cabinet. Unit will need new door. Advised builder that door to take 6-8 weeks to arrive. OF to R/S. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/27/2017
WRF767SDEM01 whirlpool refrigerator Arrived on site to test unit for not cooling freezer and not making ice. Found large amount of frost on freezer evap. No indication of air leaks. Ran forced defrost and heating element did not come on. Heater checked fine. Drawing zero amps when turned on. Defrosted evap to restore function until return. Will need bimetal, and control for repair. Evap gasket was damaged when removed panel so ordering that aswell. Please allow 2 hours.moffice to schedule directly.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/27/2017
WDF518SAFM (Compact Dishwasher) - Arrived onsite for customer complaint of dishwasher leaking water at brass elbow connection. Removed connection and reinstalled using teflon tape. Reassembled and turned on water supply. No leaks found. No other issues found at this time.
Near San Marcos, TX 78666
Diego G.
Job Details: 11/27/2017
Arrived on site. Replaced left door assembly. Ran dispenser all functions tested OK. No leaks present. Drop complete
Near San Marcos, TX 78666
Diego G.
Job Details: 11/27/2017
Arrived on site. Replaced left door assembly. Ran dispenser all functions tested OK. No leaks present. Drop complete
Near San Marcos, TX 78666
Diego G.
Job Details: 11/27/2017
Arrived on site. Replaced left door assembly. Ran dispenser all functions tested OK. No leaks present. Drop complete
Near Austin, TX 78738
Cliff
Job Details: 11/27/2017
Whirlpool dishwasher WDF520PADM7. Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found L1 was not properly wired in junction box underneath the dishwasher. Rewired L1 properly and tested unit. Found all is functioning properly at this time. No water leaks were observed at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/27/2017
Arrived on site for no spin condition. Replaced open lid switch, actuator for open motor, and control that would not calibrate. Unit now operates properly with no leaks.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/27/2017
Arrived on site for no spin condition. Replaced open lid switch, actuator for open motor, and control that would not calibrate. Unit now operates properly with no leaks.
Near Oakalla, TX 78608
Arthur B.
Job Details: 11/27/2017
KSSC48QMS01 (SxS Built In Refrigerator) - Arrived onsite for customer complaint of no cool on SxS built in refrigerator. Powered up unit and found compressor would cycle on and off. Also control replay would click on and off. Also evaporator fan not running as well. P&L are as follows; W10818296 (Control Kit) $402.11,W10822580 (Evaporator Fan) $102.54,BI150 $239.99. Subtotal $744.64 plus taxes. R/S customer for Thursday 11/30. Collected SVC call fee today of $108.24. All water connections were dry at time of service.
Near Elgin, TX 78621
Carlos G.
Job Details: 11/27/2017
Arrived on site and chekced the unit for loud noise issue. Checked components and found cause of noise to be a combination of rollers and pulley. Normal wear and tear. Removed and replaced repair kit. Ran test cycle and all checks ok now. Job complete.
Near Lakeway, TX 78734
Cliff
Job Details: 11/27/2017
Jennair venthood JXW9048WP1. Arrived on site to diagnose a vent hood that is making abnormal noises when fan is running. Found metal baffle had fallen into vent motor causing noise. Removed baffle from motor and tested unit. Found all is functioning properly at this time. No other repairs were needed at this time.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/27/2017
Arrived on site for noisy operation. Found loud popping noise in gear case during spin will order parts. Sarah assisted.
Near Elgin, TX 78621
Carlos G.
Job Details: 11/27/2017
Arrived on site and checked the unit for no operation. Confirmed unit is recieving proper voltage. Checked components and found a faulty fuse kit. Part ($31.68) jobcode#DW290 ($159.99) for total of $191.67 plus tax. Removed and replaced fuse kit. Ran test cycle and all checks ok at this time. Ran calibration cycle. No water leaks present after service. Job complete.
Near Austin, TX 78745
Leonardo
Job Details: 11/27/2017
Whirlpool microwave WMH31017FS0. Arrived on site to test unit for door not locking. Test unit and found bottom switch holder stuck in the close position. Took holder off and opened holder test unit and door closing correctly. Job complete unit heating
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/27/2017
WRS588FIHV00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of SxS dual evaporator refrigerator making loud humming noises. Removed back unit cover and verified noise coming from compressor. Advised customer that noise is normal due to to the function of the dual evaporator sealed system. When unit ramps up to high speed, noise will be louder. Advised customer of the unit working as intended. Also found customer water fitting is leaking. Customer will replce fitting. Turned water supply off. Customer signed water damage waiver. No other issues found. No water leaks detected at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 11/27/2017
Whirlpool washer WTW8540BW1 Arrived to install new tub ring and detergent dispenser. Checked operation and unit checked good. Checked unit for any leaks and none were found.
Near Austin, TX 78732
Cliff
Job Details: 11/27/2017
Whirlpool cooktop W3CG3014XS02. Arrived on site to diagnose a cooktop with regulator that cannot be attached. Tested unit and found main inlet manifold has been cross threaded and will not allow regulator to thread on to pipe. Manifold and regulator will both need to be replaced to complete repairs. Return date is set for 12/1/17. Unit is not installed at this time.
Near Georgetown, TX 78628
Mike C.
Job Details: 11/27/2017
Kitchen Aid dishwasher KDTE204EBL0 Arrived to check unit for not draining. Removed drain pump and found a piece of customer’s plate had broken off and was blocking the drain pump from turning. Removed debris and reinstalled drain pump, checked operation and unit checked good. Checked unit for any leaks and none were found. Collecting service fee of $99.99
Near Burnet, TX 78611
Thomas L.
Job Details: 11/27/2017
Arrived on site for no bake condition. Removed and replaced defective bake element. Unit now heats properly.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/27/2017
Arrived on site for no spin condition and smoking smell. Found drive to pad disconnected and causing the problem. Replaced drive system and you didn’t now test properly with no water leaks.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/27/2017
Arrived on site for no spin condition and smoking smell. Found drive to pad disconnected and causing the problem. Replaced drive system and you didn’t now test properly with no water leaks.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/27/2017
Arrived on site for no spin condition and smoking smell. Found drive to pad disconnected and causing the problem. Replaced drive system and you didn’t now test properly with no water leaks.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/27/2017
Arrived on site for no spin condition and smoking smell. Found drive to pad disconnected and causing the problem. Replaced drive system and you didn’t now test properly with no water leaks.
Near Georgetown, TX 78633
Mike C.
Job Details: 11/27/2017
Kitchen Aid Oven KEBS207BSS00 Arrived to find unit getting a f1e1 communication error code. Turned power off to unit at outside breaker. Reapplied power and checked operation and found unit to check good. Collecting service fee of $99.99
Near Kempner, TX 76539
Arthur B.
Job Details: 11/27/2017
WTW8500DC2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning. Ran diagnositcs and found error codes; F0E3 (Off Balance Load), F7E8 (Rotor Over Temp),F7E9 (Locked Rotor). Tilted unit up and found rotor rubbing in carpet. Advised to raise unit with blocks or wood since unit is on a floating floor. This is causing unit not to spin properly. Cleared error codes and ran calibrated unit. Unit completed successfully. Customer will have unit raised. All water connections were dry at time of service.
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/27/2017
Arrived on site for no spin condition and smoking smell. Found drive to pad disconnected and causing the problem. Replaced drive system and you didn’t now test properly with no water leaks.
Near , TX 78617
Carlos G.
Job Details: 11/27/2017
Arrived on site and checked the unit for not enough water issue. Ran a manual test cycle and found hot/cold water has plenty of preesure. Ran diagnostics and found no error codes. Advised customer on using he soap and proper loading procedures. No water leaks present after service. Job complete.
Near , TX 78617
Carlos G.
Job Details: 11/27/2017
Arrived on site and checked the unit for not enough water issue. Ran a manual test cycle and found hot/cold water has plenty of preesure. Ran diagnostics and found no error codes. Advised customer on using he soap and proper loading procedures. No water leaks present after service. Job complete.
Near Manchaca, TX 78652
Leonardo
Job Details: 11/27/2017
Whirlpool over the range microwave WMH32519FS1. Arrived on site to test unit for sparking. Test unit and found unit sparked from right corner of rack. Customer using rack incorrectly. Warming thing at bottom and rack not being use the unit will spark. Adviced customer that if rack is not being used the rack has to come out. Job complete
Near Georgetown, TX 78633
Mike C.
Job Details: 11/27/2017
Kitchen Aid cooktop KCED606GSS Arrived to find all burners not getting red on a high setting. Checked voltage at junction box and found only 120 volts on the black wire and no voltage on the white/red wire. Advised customer they will need a electrician out as unit needs 240 volts. House is a three wire supply and will need to be installed per install guide for 3 wire hookup.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/27/2017
WED4815EW1 (Dryer) - Arrived onsite for customer complaint of no heat dryer. Removed back panel and checked element and hi limit cutoff. Found no continuity on element and upper cutoff. Removed element and cutoff and installed new replacements. Reassembled. Tested unit. Unit tumbles and heats as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 11/27/2017
Whirlpool gas range. WFG505M0BS3. Arrived on site to test unit for damaged panel. Inspect panel and found damage on top left of panel. Replaced panel test unit and unit test good no leaks present job complete.
Near Kyle, TX 78640
Connor M.
Job Details: 11/22/2017
WFG524SLAB2 whirlpool oven Arrived on site to install harness and spark module for bake issues. Installed both parts and tested unit. Unit igniting on first spark after repair. Job completed
Near Killeen, TX 76543
Arthur B.
Job Details: 11/22/2017
MEDX655DW1 (Dryer) - Arrived onsite for dealer complaint of dryer not starting. Removed back console cover and found PTS button was pushed into console. Secured switch and tested unit. Unit now starts and heats as intended. No other issues found.
Near Buda, TX 78610
Connor M.
Job Details: 11/22/2017
WMH32519CS1 whirlpool microwave Arrived on site to test unit for not heating. Found bad diode. Replaced and found unit also needs magnetron and capacitor. Attempted to get approval for repair as instructed in ticket and was told unit is not covered. Replaced diode before knowing this. Tech to be deducted for diode. Did not service due to difficulty communicating from to hearing imparment. Tech to cover service charge aswell if it cannot be collected with cc on file.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/22/2017
KMHS120ESS4 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave getting “OPEN/CLOSE” door error. Found upper interlock broke into cabinet. Removed control panel and removed defective upper interlock,3 Way and N/O switch. Installed new replacements. Reassembled and tested unit with 1 cup water for 2 mins. Water was boiling. No other issues found.
Near McQueeney, TX 78123
Connor M.
Job Details: 11/22/2017
KUIC15PLXS3 kitchenaid ice machine Arrived on site to test unit for shutting down and not producing ice until unit is turned back on. Symptoms sound like external drain pump is failing and shutting unit down. Turned unit on at arrival and attempted to force pump to fail. Dumped water down in several times in a row, pump did not fail. Observed full successful ice cycle. Unit working properly at time of service. If customer calls back with same issue, please prescreen external drain pump. No leaks detected.
Near Seguin, TX 78155
Connor M.
Job Details: 11/22/2017
MFI2269DRH01 maytag refrigerator Installed fan blade and fan motor in back of unit. Confirmed broken fan blade. Unit now operating quietly. No leaks detected.
Near Seguin, TX 78155
Connor M.
Job Details: 11/22/2017
MRT118FFFH01 maytag refrigerator Arrived on site to install parts for repair. Installed track, rollers, and axels. Unit working properly, no leaks detected.
Near Temple, TX 76502
Arthur B.
Job Details: 11/22/2017
WFE320M0ES0 (Freestanding Range) - Arrived onsite for customer complaint of “COOKTOP ON” light stuck on. Removed back cover and found RF infinite switch contactors bad. Removed RF infinite switch and installed new replacement. Reassembled. “COOKTOP ON” light is off. All other elements works as intended. No other issues found.
Near Seguin, TX 78155
Connor M.
Job Details: 11/22/2017
MEDC215EW0 maytag dryer Arrived on site to test unit for not working. Found bad thermal fuse. Element checked fine. Replaced and tested. Still no heat. Found bad thermal cutoff due to poor venting. Corrected venting issue and replaced termal cutoff. Unit working properly. Instruct on proper venting and fire hazard.
Near Georgetown, TX 78633
Arthur B.
Job Details: 11/22/2017
KDHE704DSS0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting and lights stay lit. Removed door panel and found short in control board. Removed control board and console. Installed new replacements under WPL 5 year part warranty. Chraged only labor DW135 $169.99 plus taxes. Tested unit. Unit started up. After drain cycle, control and UI went dead. Checked incoming voltage and getting 120V. Reordering new control and UI due to part being DOA. R/S for 11/29. All water connections were dry at time of service.
Near Leander, TX 78641
Jerry C.
Job Details: 11/22/2017
WFG530S0ES1 Arrived to inspect LF burner not igniting. I found the burner would on,y intermittently ignite. I bedded the cap and the issue improved, but still was unacceptable. I replaced the burner head and there was very little change. I found the cap mismolded and allowing too much gas to escape within different rotational positions in the burner head. Office to D2C p/n WPW10183374 cap kit. No gas leaks detected during service.
Near New Braunfels, TX 78132
Connor M.
Job Details: 11/22/2017
KUIX305ESS1 kitchenaid ice machine Arrived on site to test unit for ice melting. Found resivoir only filling halfway due to filter being clogged. Removed filter to confirm function. With filter removed resivoir filled correctly. Unit working properly, no leaks detected.
Near Georgetown, TX 78628
Arthur B.
Job Details: 11/22/2017
MED5500FC0 (Dryer) - Arrived onsite for customer complaint of dryer not heating and air flow error light on. Repositioned dryer tube ajd ran diagnostics. Found F4E4 (Restricted Air Flow). Cleared error code and ran test. Unit heats and tumbles as intended. Good air flow light is now illuminated. Dryer vent and lint trap was clean of lint at time of service.
Near Canyon Lake, TX 78132
Connor M.
Job Details: 11/22/2017
KDTM354DSS4 kitchenaid dishwasher Arrived on site to test unit for small amount of standing water in bottom of unit. Wash quality is fine, unit does not smell. Drain pump working properly. Found drain line has had 4 feet of extra tubing added to it, and is installed in a way that causes several drain loops. Pump is not strong enough to push the last bit of water out of the line which allows it to come back into unit slowly through the drina line after cycle. Instruct on proper installation. Issue will need to be resolved by a plumber. No leaks detected.
Near Buda, TX 78610
Connor M.
Job Details: 11/21/2017
WRX735SDBM00 whirlpool refrigerator Arrived on site to test unit for ice freezing together. Found ice maker fill chute was frozen over due to deformity. Some of the water during fill would spill over into ice bin and into ice chute. Replaced icemaker and harness to correct issue. Unit working properly, no leaks detected.
Near Leander, TX 78641
Jerry C.
Job Details: 11/21/2017
KRFC704FSS00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the cover and noted the existing was broken and the thermistor was not attached to the evaporator return. There was a very large mass of ice and I successfully removed it. I sealed a large gap at the drain tube and leveled the unit. Operational test good, no leaks observed during service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/21/2017
KitchenAid refrigerator model KSBS25INBL01. Not making ice.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/21/2017
WRS970CIDM00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for builder complaint of no cool issue on SxS dual evaporator refrigerator. Plugged unit in and found no power coming to unit. Checked outlet and getting proper 120V. Removed unit cover and found power cable molex connector loose. Secured plug and plugged unit in. Unit powered on and began cooling immediately. Builder also complaint of unit hard to move. Found legs were securing unit to floor. Also found floor damage near and around floor by unit. Took photos of prior damage.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/21/2017
WRS970CIDM00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for builder complaint of no cool issue on SxS dual evaporator refrigerator. Plugged unit in and found no power coming to unit. Checked outlet and getting proper 120V. Removed unit cover and found power cable molex connector loose. Secured plug and plugged unit in. Unit powered on and began cooling immediately. Builder also complaint of unit hard to move. Found legs were securing unit to floor. Also found floor damage near and around floor by unit. Took photos of prior damage.
Near Austin, TX 78717
Jerry C.
Job Details: 11/21/2017
KDFE304DSS0 Arrived to inspect intermittent leaking. I entered service test mode and found 6-6 error stored. I tested and found the unit over dispensing rinse agent, taking less than one month between reservoir fills. I removed and replaced the dispenser and tested. I found the unit was connected to the cold water supply and I advised the customer to contact a reputable plumber to correct the water supply issue. Operational test ok, no leaks observed during service.