Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/06/2017
WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out clothes. Ran diagnostics and found error codes F7E1 (Basket Speed Fault). Ran RPM test and found control not recognizing basket moving. Checked control and found J2 connector on board burnt. Tilted unit up and to check shifter. Found shifter burnt. Removed faulty shifter and control. Calibrated unit. Unit calibrated. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/06/2017
WFW9400SU00 whirlpool washer Bellow-135.19 FL370-199.99 arrived on site to test unit for issue with bellow. Found bellow not connected to front bulkhead and has large rip in it likely form overloading. Will need to replace bellow to repair. SR approved friday. Collected full balance on first visit.
Near Leander, TX 78641
Wesley
Job Details: 12/06/2017
Whirlpool French door refrigerator. Arrived on site for condenser vibration. Leveled unit and reduced vibration to appropriate sound level. Advised customer on repair.
Near Austin, TX 78752
Carlos G.
Job Details: 12/06/2017
Arrived onsite and checked the unit for not advancing. Checked components and found a faulty lid lock assembly. Normal wear and tear. Removed and replaced lock assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/06/2017
JLRP548WP00 jennair range Arrived on site to install regulator for repair. Installed regulator and issue hasnt changed. Unit is hooked up to natural gas and unit is outfitted for natural gas at all orifices. Instruct customer on contacting gas company to trouble shoot further.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/06/2017
WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of upper dishrack on dishwasher keeps falling. Found upper rack rusted, and wheels broken. Removed upper rack and installed new replacement with wheels and stops. Reinstalled dishrack. All works as intended. All water connections were dry at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/06/2017
Whirlpool washer WFW90HEFC0 Arrived to install new user interface and ACU control. Checked operation and unit checks good. Checked unit for any leaks and none were found.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/05/2017
WRF757SDEH whirlpool refrigerator Arrived on site to test unit for no lights in interior. Found bad board and module. Parts have been ordered and are ta office. Sw approved thursday return. Cust needs 20 min heads up
Near Round Rock, TX 78665
Jonathan S
Job Details: 12/05/2017
Whirlpool dryer model # WED49STBW0. Not powering on.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/05/2017
MFI2665XEB5 maytag refrigerator Arrived on site to test unit for no ice production. Found fill tube on top of unit is iced up due to small hole in rubber fill tube allowing air in and improper fill. Will need fill tube for repair.
Near San Marcos, TX 78666
Connor M.
Job Details: 12/05/2017
WTW7800XW2 whirlpool washer Arrived on site to replace lid for damage. Replaced after inspecting springs. Unit working properly. No leaks detected.
Near San Marcos, TX 78666
Connor M.
Job Details: 12/05/2017
WMH53520CW5 whirlpool microwave Arrived on site to test unit for not operating and door open signal. Found both interlocks left in closed position when door was opened. Door strikes checked fine. Replaced all switches and interlocks. Unit working properly at time of service.
Near Austin, TX 78750
Thomas L.
Job Details: 12/05/2017
Arrived on site for no operation. Found failure codes for fill failure. Replaced sensor and unit now operates. Water connections were dry.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/05/2017
Whirlpool dishwasher WDF520PADM Arrived to find unit not starting a cycle or any control lights coming on. Checked voltage at the junction box and it checked good. Checked voltage going into main control and found a wire had come out of the molex connection. Repaired molex connection and checked operation of unit, checked good. Checked unit for any leaks and none were found.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/05/2017
MEDB835DW3 (Dryer) - Arrived onsite for customer complaint of dryer shutting off and not drying clothes. Ran diagnostics and found no error codes. Tested unit with temperature probe. Did find unit will heat to 225F and not cycle off. Found the timer will them go down to 2 mins and shut off. Unit will need new control due to unit not cycling properly. Skyped PARTS and received R/V date of 12/8 per CS. Dryer vent and lint trap was clean of lint at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/05/2017
MVWB835DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer filling and draining and not completing cycle. Entered diagnostics and found error code F8E6 (Water Hazard). Removed back cover and found blew into pressure hose. Found hose with no leaks. Checked pressure to tub and found hose secured. Did find hose cover was pressing on hose causing bad flow to control. Readjusted cover and ran test cycle. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 12/05/2017
ADB1400AGS0 (Dishwasher) - Arrived onsite to install control and dispenser to dishwasher from prior visit’s diagnosis. Removed front panel. Removed dispenser and control. Installed new replacements. Tested unit. Unit fills,washes,dispenses, drain and heats as intended. Reassembled. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78681
Jonathan S
Job Details: 12/05/2017
Maytag washer model# MVWB955. Leaking water
Near Austin, TX 78748
Connor M.
Job Details: 12/05/2017
MVWX655DW1 maytag washer Arrived on site to test unit for rust coming from valve. Found filter screens both dyed orange from rust from water supply. Confirmed issue is not coming from unit. Instructed on clean cycle and proper use. No leaks detected.
Near Lakeway, TX 78734
Thomas L.
Job Details: 12/05/2017
Install new water distributor and tube. All water connections are dry.
Near Austin, TX 78744
Connor M.
Job Details: 12/05/2017
WFC7500VW2 whirlpool washer Arrived on site to test unit for noise during spin and not spinning out clothes on first try. Found belt slipping during final spin on normal loads and not removing sll water. Customer has to run three or four drain and spins to get clothes to not be dripping. During spin unit squeaks loudly. Kc approved friday
Near Austin, TX 78744
Connor M.
Job Details: 12/05/2017
NTW4516FW1 Amanda washer Arrived on site to test unit for not starting. Found unit stuck in rinse cycle. Was able to cancel and exit by holding cancel button for six seconds. No error codes found. Unit working properly in all cycles. No leaks detected. No LBH due to being an apartment complex.
Near Lakeway, TX 78734
Thomas L.
Job Details: 12/05/2017
Arrived on site for no ice condition, Removed and replaced open components and tested. Unit now operates properly with no water leaks
Near Austin, TX 78738
Cliff
Job Details: 12/05/2017
Whirlpool range WFE540H0AH0. Arrived on site to replace bake element for range. Replaced element and tested unit. Found all is functioning properly at this time.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 12/05/2017
WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for not drying dishes. Found heating element working properly. Customer not using rinse aid. Instruct on proper use. No leaks detected.
Near Austin, TX 78734
Thomas L.
Job Details: 12/05/2017
Arrived on site for dryer that would not start. Mounting of switch cracked and switch fell into console. Replace switched and dryer tested fine inside dryer is clean of Lent.
Near Killeen, TX 76543
Arthur B.
Job Details: 12/05/2017
NTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking near console area. Removed console and found hot water side on water valve leaking near solenoid. Ordering new water valve assembly to complete repair. Skyped PARTs and received R/V date of 12/6 per MS. Shut off hot water valve to prevent further leaking. All water connections were dry at time of service.
Near Round Rock, TX 78665
Jonathan S
Job Details: 12/05/2017
Whirlpool oven model # WOS51EC0AS04. Not heating correctly.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/05/2017
WFW94HEAW0 (Front Load Washer) - Arrived onsite for customer compliant of front load washer not draining and getting error code F9E1 (Long Drain). Removed front door panel and removed drain catch trap. Found fabric and coins lodged. Removed and clean trap and reassembled. Entered diagnostics to clear errors. Tested unit. Unit fills,agitates,drain and spins with no errors. All water connections were dry at time of service.
Near Austin, TX 78734
Thomas L.
Job Details: 12/05/2017
Arrived on site for broken upper wash spinner. Replaced and tested . All connections were dry.
Near Austin, TX 78734
Thomas L.
Job Details: 12/05/2017
Arrived on site for broken upper wash spinner. Replaced and tested . All connections were dry.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/04/2017
Arrived on site for improper operation. Found that the wash motor was defective. Removed and replaced. Unit is in a warehouse and could not be tested for leaks.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/04/2017
WTW5000DW1 whirlpool washer Arrived on site to install gearcase and cam. Installed both parts and tested unit. Unit working properly, no leaks detected.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/04/2017
JED3430WB01 jennair cooktop Arrived on site to test unit for lf burner not working. Found infinite switch burnt up. Replaced and tested unit. Unit working properly at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/04/2017
WTW4950XW2 (Top Load Washer) - Arrived onsite to remove and replace inner basket from prior visit’s rediagnosis. Removed inner basket. Installed new replacement with scanner nut and spacer. Reassembled. Calibrated unit. Unit calibrated successfully. Tested spin cycle. Unit spins at full speed and inner basket is balanced. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/04/2017
Whirlpool dishwasher WDF330PAHS1 Arrived to find unit with no operation. Checked voltage at junction box and found the neutral wire out of the wire nut. Made a good connection and checked operation, checked good. Checked unit for any leaks and none were found.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 12/04/2017
Arrived on site for no operation. Tested unit and found drain pump to be binding. Corrected finding drain pump impeller and tested unit. Unit tested properly with no water leaks.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/04/2017
MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back cover and checked continuity on cutoff and element. Found no continuity. Removed cutoff and element and installed new replacement. Reassembled. Tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap clean of lint at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/04/2017
Arrived on site for noisy operation. Found this to be a washer dryer stack installation. Adjusted front feet upwards to level unit. Found front panel screws of dryer were all very loose. Corrected and tested and unit. now operate quietly. House andand dryer are both clean as they are both brand new.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/04/2017
MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Opened door and found door switch stuck open. Used electrical safe lubricant to lubricate switch. Rocked switch back and forth. Tested unit. Unit now tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Liberty Hill, TX 78642
Chase
Job Details: 12/04/2017
WOD92EC0AS arrived on site to check double oven for loud fan operation. Tested upper and lower blowers and started clean cycle to verify variable speed function. Replaced upper blower and retested. Sound and function are the same. Inform customer this is normal operation and explained the importance of removing heat from the oven and cabinets around the unit
Near Austin, TX 78738
Cliff
Job Details: 12/04/2017
Kitchenaid refrigerator KURL304ESS00. Arrived on site to replace control board for refrigerator. Replaced main control board and found control panel not operating properly. Replaced control panel as well and found all is now working properly at this time. No for the repairs are needed on this unit. Unit is not hooked up to water.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/04/2017
KDTE254ESS0 (Dishwasher) - Arrived onsite for customer complaint of water supply line leaked and needs replacement line installed. Removed broken water line and installed customer replacement. Reassembled and turned water on. Found no leaks. Tested unit. Found unit will fill but spray arms not moving water. Unit will be WPW10455261 (Sump n Motor) $161.42 DW120 $199.99. Subtotal $361.41 plus taxes. R/V date for 12/6. Collected SVC call fee of $108.24. Remaining due upon completion. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Chase
Job Details: 12/04/2017
Arrived on site to repair Maytag side-by-side refrigerator. Replaced high and low voltage control boards. Tested all functions of the Spencer and auger motor. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/04/2017
Arrived for display that would not operate. Found display totally inoperable. Replaced and the t has stuck broil replace how customer doesnt want to replace control as he doesn’t use broil.
Near Austin, TX 78747
Connor M.
Job Details: 12/04/2017
MEDX655DW1 maytag dryer Arrived on site to test unit for taking too long to dry. Found customer hadnt checked lint screen since purchase. Found large amount of lint in internal duct. Removed and tested unit. Unit working properly. Instruct on proper venting and fire hazard.
Near Austin, TX 78749
Connor M.
Job Details: 12/04/2017
MEDX655DW1 maytag dryer Arrived on site to install drum for noise during operation. Installed drum and tested unit. Unit working properly. Instruct on proper venting and fire hazards.
Near Spicewood, TX 78669
Cliff
Job Details: 12/04/2017
Whirlpool oven WOS51EC0AS04. Arrived on site to diagnose an oven that will not turn on at all. Tested unit and found thermal fuse in the control section open. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/04/2017
G7CE3034XS00 (Cooktop) - Arrived onsite for customer complaint of cooktop burner knobs hard to turn on. Found holder on knobs cracked causing knobs to free spin. Ordering burner knobs to address issue. Skyped parts and received R/V date of 12/7 per KC. No other issues found at this time.
Near Austin, TX 78741
Carlos G.
Job Details: 12/04/2017
Arrived on site and checked the unit for not drying. Found proper voltage present. Ran test cycle and found lint build up at lint vent. Removed vent and found completely clogged with lent, cleaned out. Advised customer to clean out lint screen after every use. All checks ok now. Job complete.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 12/04/2017
WRF990SLAM01 whirlpool refrigerator Arrived on site to install bracket for repair. Installed and tested unit. Door now closing correctly. Found upper right hand drawer slide broken in freezer and is just hanging on right side. Will need to replace to complete repair. Office to schedule directly.
Near Lakeway, TX 78738
Cliff
Job Details: 12/04/2017
Whirlpool oven RBS305PRB00. Arrived on site to diagnose an oven that will not turn on. Pulled unit and checked wiring for control and found no issues and control area. Reset breaker and unit turned on and operated normally. No other failures were found at this time with the unit itself. Did note Homeowner had a wasp nest inside of the breaker box with active wasps. I advised him they could have shorted breaker internally and when breaker was reset it may have corrected the issue. Advised homeowner to have pest control company come out to clear breaker box of any pests. No other repairs on oven needed at this time.
Near Austin, TX 78741
Carlos G.
Job Details: 12/04/2017
Arrived on site and checked the unit for over temperature issues. Ran diagnostics and found no error codes present. Confirmed sensor ok. Ran test cycle and recalibrated unit. All checks ok. Job complete.
Near Wimberley, TX 78676
Connor M.
Job Details: 12/04/2017
MEDB855DC3 maytag dryer Arrived on site to check function of steam cycle on dryer. Found water line not connected to dryer. Infromed customer we do not do installs related to water on new products and water line provided was way too short. Customer also thought i was there to fix her LG fridge. Did not service either unit. Instruct on proper venting and fire hazard.
Near Temple, TX 76502
Mike G.
Job Details: 12/04/2017
Arrived on site for unit making knocking noise CONTINOUSLY THROUGH THE ENTIRE CYCLE, checked unit and found that the Rollers are bad and will need to be replaced replaced rollers and belt from dryer repair kit and checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time... RED4516FW0
Near Temple, TX 76502
Mike G.
Job Details: 12/04/2017
Arrived on site for unit making knocking noise CONTINOUSLY THROUGH THE ENTIRE CYCLE, checked unit and found that the Rollers are bad and will need to be replaced replaced rollers and belt from dryer repair kit and checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time... RED4516FW0
Near Kempner, TX 76539
Arthur B.
Job Details: 12/04/2017
WRF990SLAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer compliant of RC doors rubbing and making noises when opening and closing on french door refrigerator. Found doors not level. Removed toe plate and adjusted legs. Found doors are now level. Doors open and closes with no issues. All water connections were dry at time of service.
Near Round Rock, TX 78665
Thomas L.
Job Details: 12/02/2017
Upper rack support wheels all showed signs of premature cracking. Replaced and unit test properly with no water leaks.
Near Round Rock, TX 78665
Thomas L.
Job Details: 12/02/2017
Removed and replaced sumpassembly due to open drive motor. Unit now test properly with no water leaks.
Near Round Rock, TX 78665
Thomas L.
Job Details: 12/02/2017
Removed and replaced salt assembly due to open drive motor. Unit now test properly with no water leaks.
Near Killeen, TX 76543
Arthur B.
Job Details: 12/01/2017
MEDX655DW1 (Dryer) - Arrived onsite for customer compliant of dryer start switch broke off. Removed console and found tab that hold PTS switch broke off. Removed defective PTS switch and installed new replacement. Installed existing knob. Tested unit. Unit heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Liberty Hill, TX 78642
Mike C.
Job Details: 12/01/2017
Amana Refrigerator ASI2575FRS00 Arrived to find unit making a vibration sound coming from the bottom of the unit. Found condenser coils sitting on the metal cross braces causing the vibration sound. Raised coils off of braces and found vibration sound went away. Unit checks good with no water leaks.
Near Austin, TX 78745
Carlos G.
Job Details: 12/01/2017
Arrived on site and checked the unit for not advancing. Checked voltage and found breaker tripped. Reset breaker and confirmed terminal connections and wiring ok. Ran test cycle and all checks ok this time. Job complete.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/01/2017
Whirlpool Refrigerator WRF555SDFZ04 Arrived to check unit for water dispenser dripping water and water leaking inside of unit. Found the water line at the dual valve inside the fresh food section was not fully seated. Made a good connection and checked operation, checked good with no water leaks.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/01/2017
MVWC565FW1 (Top Load Washer) - Arrived onsite for customer compliant of very small amount of water enters unit on top load washer. Tested unit. Found unit will fill enough just to cover washplate. Disconnected control harness and reattached. Calibrated unit. Unit calibrated successfully. Retested unit. Found water level is the same. Ordering control and water level switch to complete repair. OF to contact customer due for R/S due to part availability. All water connections were dry at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/01/2017
Whirlpool dishwasher WDT720PADM2 Arrived to check unit for not washing dishes. Found wash motor bad. Installed new sump and motor and checked operation, checked good. Checked unit for any leaks and none were found.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 12/01/2017
Arrived on site doors are crooked. Inspected. Found that the right door is approximately 1/2 inch too high. Moved unit forward and doors are now level. Visited with customer about her floors needing leveling. Water connections are all dry.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/01/2017
Whirlpool dishwasher WDT750SAHZ0 Arrived to find unit not starting a cycle and when opening the door the lights on the control panel would go out. Found connection from user interface to main control was loose. Made a good connection and checked operation, checked good. Checked unit for any leaks and none were found.
Near Lakeway, TX 78734
Cliff
Job Details: 12/01/2017
Kitchenaid ice machine KUIC18PNZS0. Arrived on site to diagnose an ice machine with no ice condition. Tested unit and found water line from circulation pump to curtain assembly has disconnected from curtain. Curtain assembly and waterline to be replaced with updated version to prevent issue in the future.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/01/2017
WTW5000DW1 (Top Load Washer) - Arrived onsite to install new motor and capacitor to top load washer from prior visit diagnosis. Removed faulty motor and capacitor. Installed new replacements. Reassembled and calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drains and spins with no issues. All water connections were dry at time of service.
Near Manor, TX 78653
Carlos G.
Job Details: 12/01/2017
Arrived on site and checked the unit for not cooling properly. Checked temps and found 47 degrees in freshfood and 15 degrees in freezer. Comfirmed condenser coils are clean. Removed evap panel and found a full frost pattern with lower 1/3 section more frosted. Ran a defrost cycle and found control sends no power to bimetal and heater. Bimetal and heater ohmed out ok. Found a faulty defrost control. Normal wear and tear. No water leaks present after service. Office to order parts and reschedule due to no response on skype.
Near Kempner, TX 76539
Arthur B.
Job Details: 12/01/2017
WFC150M0EB0 (Freestanding Range) - Arrived onsite for customer complaint of door handle loose on freestanding range. Found trim on oven door cracked causing handle to be loose. Ordering trim to complete repair. R/S for Tuesday 12/5 per SW. No other issues found.
Near Kempner, TX 76539
Arthur B.
Job Details: 12/01/2017
WRT108FZDB01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator not cooling. When arrived, found unit is cooling as intended. Advised to customer to add surge protector to plug for added protection due to sudden power surge spikes. No other issues found. No water connected to unit at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 12/01/2017
Whirlpool Refrigerator WRS325FDAM04 Arrived to find unit making a vibration sound coming from the bottom of the unit. Found condenser coils resting on top of the two metal supports in the back. Raised coils off of the metal braces and noise stopped. Unit checks good with no water leaks.
Near Austin, TX 78758
Carlos G.
Job Details: 12/01/2017
Arrived onsite and checked the unit for noise issues. Inspected unit and found a screw inbetween drum and bulkhead. Removed screw and all checks ok now. Job complete.
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/01/2017
WTW4950XW3 (Top Load Washer) - Arrived onsite for customer compliant of top load washer making noises and not agitating. Tilted unit up and found fabric filling lodged inside drive belt area, Removed all fabric and reinstalled belt. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. Charged labor code TL140 $159.99 plus taxes. All water connections were dry at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 12/01/2017
Whirlpool microwave oven combo WOC54EC0AS03 Arrived to install new oven door latch. Checked operation and unit checked good.
Near Georgetown, TX 78633
Mike C.
Job Details: 12/01/2017
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/30/2017
MMV4205DS1 maytag microwave Arrived on site to test unit for not starting cycle sometimes unless door is pushed upwards. Found upper interlock slightly loose. Lightened after inspecting for bad switches. Unit working properly. Collected service only.
Near Georgetown, TX 78626
Mike C.
Job Details: 11/30/2017
Kitchen Aid microwave KHMS2040BSS Arrived to find lower left surface light bulb out and hard to get out. Found socket had come out on the clip that holds it in place. Fixed socket support and installed new bulb, checked operation and unit checked good.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/30/2017
WFW72HEDW0 (Front Load Washer) - Arrived onsite to install drain pump and door latch to front load washer from prior visit’s diagnosis. Removed back panel and removed faulty drain pump. Installed new replacement. Removed front boot and removed door latch. Installed new replacement. Reassembled. Cleared error codes and tested unit. Unit locks,fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Austin, TX 78732
Thomas L.
Job Details: 11/30/2017
Arrived on site for improper cleaning. Tested unit all operations appeared to be normal. Found no errors in diagnostics. Found heater to be heating properly and pumped to be pumping properly. Did find water temp was only 107 and customer will adjust. Water connections were dry.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/30/2017
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking from bottom. Manual tested unit. Could not replicate leak. All components on bottom dry. Removed top. Found tub ring not secured on left side. Secured tub ring. Also found hot water supply valve leaking as well. Advised customer of leak. Took photos and customer signed water damage waiver. No other issues found. No water leaks detected at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/30/2017
WMH73521CS6 (OTR Microwave) - Arrived onsite customer complaint of OTR microwave caught on fire. Found fire started from upper portion of unit where the air channel travel. Found plastic melted and burnt. Also found inner door liner melted as well. Took photos in SD Quick Pic. Contacted WPL Safety Team SR#7720683223 Barbara. Advised they will contact customer and handle issue. No other work performed.
Near Lockhart, TX 78644
Carlos G.
Job Details: 11/30/2017
Arrived on site and checked the unit for an LF error code. Checked water hoses and found debris in hot water valve. Cleaned out debris and ran test cycle and all checks OK now. No water leaks present after service. Job complete.
Near Austin, TX 78732
Thomas L.
Job Details: 11/30/2017
Arrived on site for no drain and not emptying dispenser. Entered diagnostics and found no fault codes. Did multiple tests and found no problems. Water connections were all dry.
Near Austin, TX 78732
Thomas L.
Job Details: 11/30/2017
Arrived on site for noisey operations. Tested unit and all sound levels were normal. Removed top access panel and found no problems.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/30/2017
WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump seized. Removed water using shopvac and removed drain pump. Installed drain pump and installed new replacement. Tested unit. Unit fills,washes,drains and heats as intended. All water connections were dry at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/30/2017
WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump seized. Removed water using shopvac and removed drain pump. Installed drain pump and installed new replacement. Tested unit. Unit fills,washes,drains and heats as intended. All water connections were dry at time of service.
Near Dale, TX 78616
Carlos G.
Job Details: 11/30/2017
Arrived on site and checked the unit for not advancing issue. Ran diagnostics and found an "long fill" error code. Ran manual test cycle and found not hot water coming in. Found house hot water valve off. Turned hot water back on. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/30/2017
Near New Braunfels, TX 78132
Connor M.
Job Details: 11/30/2017
MHW6000XW2 maytag washer File number 7720679800 latch-125.72 FL220-169.99 arrived on site to test unit for error code and not working. Found unit not doing anything when started or in diagnostics. Checked continuity on door siwtch at control and found nothing when op,en or closed. Will need to replace latch to repair. Kc approved friday return with different tech. Customer is attempting to contact manufacturer to potentially get autho for service or labor. They will contact us if this happens.
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 11/30/2017
Arrived on site to replace parts from previous visit. Removed and replaced led assembly. Ran test cycle and light ok now. No water leaks present after service. Job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 11/30/2017
Microwave open close door WMH31017FB0. Arrived on site to test unit for open close door error. Test unit and found bad switch. Replaced switch test unit and unit test good job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/29/2017
WRS325FDAM01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator mullion area hot to touch. Removed unit cover and found condenser fan harness had disconnected. Secured harness and reassembled. Unit condenser fan came on and cooling condenser as intended. No other issues found. All water connections were dry at time of service.
Near Driftwood, TX 78619
Connor M.
Job Details: 11/29/2017
JGCP436WP02 jennair cooktop Arrived on site to test unit for loud pop when unit is cooling down after front left power burner has been in use for an exteneded period of time. Found face panel that houses gas valves is loose and will make loud creaking noise when pushed on in spot infront of burner. Unit is siliconed in and has gas line going through wooden board it is sitting on. Will need second man to remove unit safely to dissasemble. There is likely a screw or bracket loose. Office to schedule directly.
Near Driftwood, TX 78619
Connor M.
Job Details: 11/29/2017
JJW3830DP02 jennair oven Arrived on site to test unit for door not closing fully. Found upper and lower doors both closing as designed with soft close. Door has to be opened half an inch before light will turn on. Suggested customer may be leaving light on after use. No error codes found in diagnostics. Unit working properly.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/29/2017
NED4655EW1 (Dryer) - Arrived onsite for customer complaint of no heat coming from dryer. Checked incoming voltage. Found unit is only getting 120V. Unit needs 240V to heat. Advised customer of findings. Customer will call housing maintenance to,have repaired. Dryer vent and lint trap was clean at time of service.
Near Kyle, TX 78640
Diego G.
Job Details: 11/29/2017
Arrived on site. Check for no call issues. Found temperature and freezer at 12°. Pulled out refrigerator and found condenser fan motor blade not turning. Found debris by blade. Remove debris all functions tested OK. Instructed customer to give it a whole day for temperatures to get back down to normal. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 11/29/2017
Arrived on site. Check for no call issues. Found temperature and freezer at 12°. Pulled out refrigerator and found condenser fan motor blade not turning. Found debris by blade. Remove debris all functions tested OK. Instructed customer to give it a whole day for temperatures to get back down to normal. No leaks present. Job complete