Near Liberty Hill, TX 78642
Paul
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor and the drier. I added an access valve to the compressor. I vacuumed the system and it held a -30 psi vacuum. I charged the system with 4.9 oz’s of R134A. I tested the unit and found it working as designed. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 01/09/2020
WASHER MAYTAG MVWB855DC3 Arrived to install previously ordered parts.Installed latch and consoleUnit tested as designed.Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 01/09/2020
DRYER LG DLEX3875V "arrived on site to inspect dryer turning on when the door is closed without pressing the power button. I verified the door switch was good. Contacted lg Techline and spoke to Keith and advised of the issue. Keith advised that the problem isn’t in the door switch, but in a relay on the main control board. He provided a part number of EBR62707601 and advised that lg would be sending an email with return information as they want the old board returned to them so they can inspect it. No lint observed during service; ordrng 1 EBR62707601 (PCB MAIN)"
Near Elgin, TX 78621
Andy
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for washer lid issues. Upon arrival customer informed that is not the issue. The issue is that the unit is draining on its on non stop. Tested and inspected unit and found failed control. no water leaks present at time of service.; ordrng 1 W11116590 (cntrl-elec)
Near Austin, TX 78738
Luis
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site to install door manufacture provided to customer. Removed damaged door,installed new door transferred icemaker to new door. Checked door seal good.
Near Taylor, TX 76574
Andy
Job Details: 01/09/2020
WASHER KENMORE 11029822800 Arrived on site for washer not draining. Tested and inspected unit and found unit does drain and spin but leaves some water in unit due to failed sensor switch. No water leaks present at time of service.; ordrng 1 WPW10292584 (switch-sen)
Near Lago Vista, TX 78645
Lou
Job Details: 01/09/2020
WASHER WHIRLPOOL WFW95HEDC0 "arrived on site to inspect washer dispenser issues. Upon further inspection, the customer advised that the dispenser is full of water after every wash. They advised that when it happened previously, they found debris in the drain pump filter. I removed the filter and found no debris. Placed the unit in diagnostics showing error codes F9E1, F8E3. Cleared the codes and continued with testing. When the cold #1 valve was to come on, it failed. Also, the dispenser was full after testing. Due to the valve failure and the dispenser staying full, I removed and replaced the inlet valve and dispenser and retested. Unit operated as designed with no error codes. I advised the customer of my findings and repairs via text as they weren’t available at the time of repairs. No water leaks observed during service, job completed. Customer not available to sign receipt."
Near Pflugerville, TX 78660
Cliff
Job Details: 01/09/2020
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to replace previously ordered parts. Replaced outer panel and tested unit. Found all is working properly at this time. Badge was not needed. Job is complete.
Near Austin, TX 78704
Wesley
Job Details: 01/09/2020
WASHER WHIRLPOOL WFW5090JW0 "Arrived onnsite and was unable to enter diagnostics. All other indicators point to failed acu, ordering acu to repair. Advised rep. Office to reschedule ; ordrng 1 W11334605 (CONTROL)"
Near Georgetown, TX 78633
Cliff
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose a refrigerator with a cracked bin in the freezer. Inspected unit and found homeowner was seeing the seam where the plastic was molded and no cracks were found. No repairs are needed and all is functioning properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/09/2020
FREEZER KITCHENAID KRFC302ESS02 "Arrived on site and inspected refrigerator and found magnet housing for icemaker drawer is cracked, a new one will be needed. No water leaks from connections at time of service; ordrng 2 W10121002 (magnet-dor)s"
Near Killeen, TX 76549
Al
Job Details: 01/09/2020
REFRIGERATOR FRIGIDAIRE LFFH20F3QW Arrived to inspect Frigidaire freezer not working.Confirmed the complaint and removed and replaced the control.Reassembled and unit began cooling.Customer told to wait 24 hours before adding food.Job complete
Near Austin, TX 78746
Luis
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for noise complaint and ice build up. Found fresh food evaporator incased in ice. Diagnosed faulty thermistor,defrosted evaporator installed new harness secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics good air flow. Tested water dispenser high pressure to valve,no shut off valve installed behind refrigerator advised customer shut off valve was present lowering pressure out of valve would remove noise."
Near Georgetown, TX 78633
Paul
Job Details: 01/09/2020
OVEN KITCHENAID WOS51EC0AS01 Arrived onsite for the oven completely dead. I found the thermal fuse blown. I replaced the thermal fuse and tested the oven. The oven is working as designed. I went over reshaping the door gasket with the customer. Call complete.
Near Killeen, TX 76549
Al
Job Details: 01/09/2020
WASHER GE GTWN4250DWS "Arrived to inspect washer issues and install previously ordered parts.Noticed the lid switch is working as designed.Through my research I feel the unit will need a gear case sensor, 2MAN for gear case, AUTHORIZATION..Unit performs without water and every other load. Customer has to do manual drain and spin even after control was replaced.Needs more work.SEE PARTS RESEARCH FOR ADDITIONAL PARTS NEEDED; ordrng 1 CNOTE (RESEARCH GEAR CASE AND SENSOR, MOTOR, ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE2HOURS,2MAN"
Near Kyle, TX 78640
Kevin
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF535SNBM00 inspected refrigerator and found icemaker arm is loose and not attached to icemaker. After resetting it icemaker will now operate normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78752
Scott
Job Details: 01/09/2020
DISHWASHER BOSCH SHE3AR75UC/24 Arrived on site for dishwasher not starting. Found found switch in door needed to be readjusted . After adjustment unit is now operating normaly . Nomwater leaks detected at time of service .
Near Leander, TX 78641
Tyler B.
Job Details: 01/09/2020
WASHER GE GLWN2800DWS "Arrived on site for unit not filling with cold, tested on cold and got no fill, filled on warm. Removed panel found switch rusted, replaced and tested properly"
Near Blanco, TX 78606
Kevin
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found a door is damaged, after replacing door it is now correct. No water leaks from connections at time of service, job complete."
Near Bee Cave, TX 78738
Luis
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site for icemaker overproducing ice, called tech support per tech support need to install longer shut off arm ordering new shut off arm; ordrng 1 W11342242 (SHUT OFF ARM)"
Near Blanco, TX 78606
Kevin
Job Details: 01/09/2020
COOKTOP KITCHENAID KCGS956ESS02 "Arrived on site and inspected cooktop and found insulation has put the wrong burner cap on the center, after correcting burner is now operating normally, job complete"
Near Georgetown, TX 78628
Dylan T.
Job Details: 01/09/2020
WASHER WHIRLPOOL WFW8540FW1 Arrived on site customer complaint was washing machine wouldn’t lock ran the unit through diagnostics couldn’t find anything wrong ran unit in normal mode several times all working as designed
Near Austin, TX 78738
Luis
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for damaged fill tube,removed faulty fill tube installed new fill tube ran diagnostics icemaker passed harvest icemaker passed fill test."
Near Georgetown, TX 78628
Paul
Job Details: 01/09/2020
DRYER WHIRLPOOL WED70HEBW0 "Arrived onsite for the dryer with the check vent light coming on. I tested the dryer in a regular cycle and the light never came on. I checked for stored error codes and found an F4E3 & F4E4. I cleared the codes and ran the auto diagnostics cycle. I found some strange readings showing up. I called techline and spoke with Leon SR# 7726841888. Leon explained they were hexadecimal codes and showed me where they were on the tech sheet. The codes were 77, 75, & ED. The dryer was working as designed. I ran a temp test and found the airflow restricted and the temp dropping very slowly causing the check vent light issue. I advised the customer to have the vent cleaned. Call complete."
Near Manor, TX 78653
Scott
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for knocking noise . Customer was hearing a loud knocking noise when dispensing ice , seems to be more so on crushed . Unit stopped making noise about 2 days before visit . Checked ice bucket ,all checked normal . Couldn’t duplicate issue . Nonwater leaks detected at time of service . Job complete .Did recommend if happens to try to record unit ."
Near Austin, TX 78728
David Z
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW "Arrived on site to diagnose a washer that was cycling and blinking F5. Verified latch was engaged and would not disengage, and unit was recycling over and over. Replaced latch and control both since control had a faint burnt smell to it. Retested with new latch and control and unit is not unlocking and working as designed. Call complete."
Near Salado, TX 76571
Al
Job Details: 01/09/2020
RANGE BOSCH HDI8054U/06 Arrived to inspect simmer burners on propane range.Observed all burners working properly.Customer advised the simmer is too high.Job complete
Near Austin, TX 78736
Richard
Job Details: 01/09/2020
WASHER ELECTROLUX EFLS627UTT
Near Austin, TX 78752
Wesley
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW4855HW1 Arrived on site and found hot water turned off and unit in emergency drain. Repaired and secured hot water connection and recalibrated unit. All checks good.
Near Blanco, TX 78606
Kevin
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site and found refrigerator is unplugged, customer has experienced the breaker tripping. Reconnected refrigerator to power and everything turned on and it ran for 25 minutes without tripping the breaker, refrigerator is connected to its own circuit but it has an AFCI type breaker. Spoke with techline and they recommended that AFCI be changed preferably to a non AFCI breaker. If this does not correct issue, refrigerator will need to be left powered on until technician arrives 7726844343"
Near Austin, TX 78737
Richard
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for the washer not spinning. Ran diagnostics and found a motor fault error code. Upon inspection found that the capacitor was disconnected and on the floor. After reinstalling the capacitor we tested and heard a belt squealing. Replaced motor, belt and capacitor and calibrated unit. Ran tests and everything is working properly. Complete."
Near Jarrell, TX 76537
Dylan T.
Job Details: 01/09/2020
REFRIGERATOR LG LFX25973D
Near , TX 78619
Kevin
Job Details: 01/09/2020
DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site and inspected dishwasher and found no saved error codes, checked installation and found no issues. Ran a diagnostic cycle and found everything passed. Customer started washer on normal and it is progressing properly, spoke with techline to report and they recommended replacing fan motor, OWI sensor, and control panel. 7726847236; ordrng 1 WPW10469574 (vent FAN) and 1 WPW10705575 (sensor)"
Near Georgetown, TX 78628
Dylan T.
Job Details: 01/09/2020
DRYER AMANA NED4655EW1 Arrived on site customer complaint was dryer was not trying Clothes very well put my thermometer in their dryer was not heating up as much as it needed to remove the vent off the back dryer started heating perfectly fine informed the person at the house that they need a vent cleaning
Near Meadowlakes, TX 78654
Jonathan S
Job Details: 01/09/2020
DRYER ELECTROLUX EFME617SIW0 Arrived on site for dryer making cling noise when in use. Inspected unit and work area. Tested dryer and found noise sounded like change stuck in bellows. Removed top and found bracket that’s goings to top had came off and rattling against brace. Added 2 side tape to bracket and put back in location. Tested dryer operation and all tested good. Spoke with customer on failure found.
Near Round Rock, TX 78664
Andy
Job Details: 01/09/2020
RANGE MAYTAG MER6600FZ2 Arrived on site to install previously diagnosed parts. Had customer inspect parts. Customer stated that the new control panel is exactly the same as the existing one verifying that is the way it is designed and not damaged. And customer acknowledges this. Showed customer new cooktop and customer approves new cooktop. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78732
David Z
Job Details: 01/09/2020
DRYER WHIRLPOOL WED9750WW0 "Arrived on site for dryer not running. Customer informed us they had run the unit without cleaning vents, and issue with thermal fuse repeated.
Near Leander, TX 78641
Lou
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW3 "arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, the unit showing error code F7E9 and motor sounding as if it were slipping gears, I removed and replaced the gearcase, clutch, stator and rotor and calibrated the unit. Placed unit in diagnostics and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78759
Wesley
Job Details: 01/09/2020
REFRIGERATOR GE GFE28GSKESS Arrived onnsite and found unit operating with intermittent freezing of the deli drawer and water line. Current temps are normal. Ordering electronics to repair. Office to research and reschedule. ; ordrng 1 MAINRELAYBOARD (RESEARCH) and 1 WR55X24585 (HUMIDITY BOARD)
Near Pflugerville, TX 78660
David Z
Job Details: 01/09/2020
RANGE AMANA AGR5330BAS3 Arrived on site to diagnose range that had flames coming up top high in front. Diagnosed unit and found that front 2 burners only were slight.y higher then normal for that range. Adjusted valves on front 2 burners and lowered flame size. Confirmed with customer they are good with flame height. All is now working as designed. Call complete.
Near Austin, TX 78729
David Z
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for complaint of ice maker dispensing crushed ice only. Spoke with customer and was informed that unit does actually switch now, but always goes back to crushed even if they leave it on cubed and use cubed. Unit should not be defaulting to crushed. Replaced UI and retested. Switched back and forth several times with no issues, and memory seems to be holding. All is working as designed. Call complete."
Near Georgetown, TX 78626
Lou
Job Details: 01/09/2020
RANGE WHIRLPOOL AER6303MFS2 "arrived on site to install previously diagnosed and ordered part. Due to the unit not being installed correctly the unit shorted out at the terminal block damaging the wiring harness; therefore, I removed and replaced the harness and tested the unit. The cooktop elements, Bake element and broil element all operated as designed. Job completed."
Near Austin, TX 78753
Scott
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and replaced console and UI. Ran diagnogostics and calibration test. During testing at the high spin cycle unit was making very funny noises. Examine the stater and rotor found oil leaking. . no water leaks detected.; ordrng 1 W11393685 (GEAR CASE )"
Near Leander, TX 78641
Lou
Job Details: 01/09/2020
WASHER LG WT5001CW "arrived on site to inspect washer lid lock. Upon further inspection, I placed the unit in diagnostics and tested. When the unit got to t8, it began to show error code dL. I tested the lid lock and showed to be good. Tested voltage to the lid lock and did not get 12VDC.I removed and replaced the lid lock assembly and retested. The unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78747
Luis
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for no cool issue. Found unit not entering defrost,ran diagnostics heater not powering on,removed cover found brown power lead not connected to harness,installed brown power lead into harness and heater powered on."
Near Kingsland, TX 78639
Jonathan S
Job Details: 01/09/2020
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer making high pitch noise. Tested dryer operation and found high pitch sounds coming from back felt. Removed drum and inspected felt. Reshaped felt and assembled unit. Tested operation and noise no longer occurred. All tested good.
Near Leander, TX 78641
Tyler B.
Job Details: 01/09/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for unit with torn gasket, replaced and tested good"
Near Georgetown, TX 78626
Cliff
Job Details: 01/09/2020
DRYER SAMSUNG DV50F9A8EVP/A2 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed heating element. Replaced element and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78130
Robert
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for ice maker not working, replaced ice maker and retested, passed all tests...Bracket broke in bottom drawer, ordering bracket and front pan for drawer. Office to reschedule ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W11336585 (PAN )"
Near Georgetown, TX 78626
Cliff
Job Details: 01/09/2020
WASHER FRIGIDAIRE FAFW3574KW0 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found standpipe on wall is backing up when unit drains and it is overflowing. Homeowner will need plumber to eliminate clog to complete repair.
Near Hutto, TX 78634
Andy
Job Details: 01/09/2020
DRYER MAYTAG MEDB835DC4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78704
Leonardo
Job Details: 01/09/2020
MICROWAVE IKEA IBMS1455WW0 Arrived on site to test unit for display not sitting straight. Secured display test unit and unit test good
Near Round Rock, TX 78681
Andy
Job Details: 01/09/2020
WASHER MAYTAG MVWB835DC4 Arrived on site for washer with Error code. Tested and inspected unit and found failed water valve housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Jonestown, TX 78645
Lou
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "arrived on site to install previously diagnosed and ordered part. Customer had their water line repaired and I removed and replaced the filter head/reservoir assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Kingsland, TX 78639
Jonathan S
Job Details: 01/09/2020
OVEN WHIRLPOOL WFE770H0FZ2 Arrived on site for oven not operating. Performed diagnostics and gained access to terminal block to test voltage and found terminal block and power cord burnt. Will need to replace terminal block to repair. Informed customer that he would be responsible to replace power cord. . ; ordrng 1 WPW10245259 (BLOCK-TERM)
Near New Braunfels, TX 78132
Robert
Job Details: 01/09/2020
WASHER MAYTAG MVWB855DC3 "Arrived on job for washer not working, upon inspection we found no UI console power, tested outlet and got 120v and 120v at control, ordering console ordrng 1 W11112662 (console)"
Near Austin, TX 78738
Luis
Job Details: 01/09/2020
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site for no ice. Ran diagnostics found water tube disconnected from dispenser. Installed updated tube assembly ran diagnostics all test passed
Near Pflugerville, TX 78660
Cliff
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to replace previously ordered parts. When I arrived at home noticed Evaporator fan motor not running when compressor is on. Found evaporator fan motor not mounted properly causing fan blade not to turn. Lack of air flow through unit is causing cooling issue. Re-mounted evaporator fan motor properly and found all is functioning properly at this time. No sealed system repair is needed and no leaks were found at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 01/09/2020
REFRIGERATOR MAYTAG MFX2570AEM3 "Arrived on job for the freezer support missing, upon inspection found support bar was dislodged and needed replacement. Replaced bar with original bar, it was dislodged due to improper placement. Complete"
Near Austin, TX 78748
Richard
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer lid not unlocking after the cycle ends. Ran diagnostics and found error code F9E2. Ran test #1 and test #8 and drain pump is working properly. Replaced control board and raised up drain hose inspected pressure hose and it’s fine tested washer
Near Horseshoe Bay, TX 78657
Jonathan S
Job Details: 01/09/2020
ICE MACHINE WHIRLPOOL KUIX535HPS00 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and tested operation. Found no water getting to reservoir. Removed water filter and found failed water filter. Spoke with customer on failure. All else tested good, no water leaks detected."
Near Horseshoe Bay, TX 78657
Jonathan S
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW8040DW2 "Arrived on site to install previous diagnosed part. Removed failed gearcase and installed new. Performed diagnostics mode and ran calibration cycle. Checked for fault codes, none found. Ran automatic test cycle and monitored. All tested good, no water leaks detected."
Near Austin, TX 78703
Wesley
Job Details: 01/09/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and replaced control panel. Unit is now operating as designed.
Near Austin, TX 78704
Wesley
Job Details: 01/09/2020
OVEN KITCHENAID KSGG700ESS1 Arrived onnsite and tested oven and found unit UI had loose wiring connection. Secured wiring. All checks good. No parts needed.
Near New Braunfels, TX 78130
Robert
Job Details: 01/09/2020
COOKTOP WHIRLPOOL WFC150M0EW3 "Arrived on job for the oven being uneven, upon inspection we found the burners were bent upward, regent and placed burner correctly in holder. Complete"
Near Austin, TX 78749
Leonardo
Job Details: 01/09/2020
RANGE WHIRLPOOL WFG520S0FS0 Arrived on site to test unit for left front burner not turning off. Test unit and found broken knob not allowing valve to turn to the off position so unit is releasing gas due to the knob. Replaced knob test unit and unit test good job complete. Left rear burne knob has small crack but still working as designed
Near Austin, TX 78704
Wesley
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived onnsite and was advised of same issue concerns with intermittent cooling failure. Verified unit is in proper environment. Proper voltage. Real time temp is -3fc and 38rc. Called techline. Was advised that diagnosis not possible without more data. Advised customer monitoring must occur with thermometers and data must be available in event further service.
Near Round Rock, TX 78681
Andy
Job Details: 01/09/2020
REFRIGERATOR IKEA ISC21CNEDS00 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78717
Tyler B.
Job Details: 01/09/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site for unit with LF error, attempted diagnostics and was able to get in after several attempts, found water flow error and UI communication error, removed and replaced valves and console and tested good"
Near Austin, TX 78735
Leonardo
Job Details: 01/09/2020
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for unit turning off. Found faulty console replaced console test unit and unit test good oven heated to 350 job complete
Near Austin, TX 78723
Wesley
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onnsite and found failed control. Replaced control. Unit function is now restored. Arrived and found no lights and no cooling. But display controls worked.
Near Liberty Hill, TX 78642
Paul
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer not filling with water properly. I found the machine filling very slowly giving the customer an LF message. I disconnected the hoses from the valve and ran water into a hand sink and there is good pressure. I cleaned a little debris out of the cold valve strainer and retested the machine with the same results. The valve needs to be replaced. Ordering the valve.; saved tckt
Near Lago Vista, TX 78645
Lou
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "arrived on site to inspect refrigerator ice maker arm broken. Upon further inspection, I reattached the IM arm and Estes and it did not harvest. Using my jumper wire, I tested the IM from points T-H and it failed. I removed and replaced the ice maker and tested and it is operating as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
David Z
Job Details: 01/09/2020
MICROWAVE AMANA AMV2307PFB "Arrived on site to diagnose microwave that will click and shut off. Customer showed me video of unit acting up. Solenoids can be heard clicking on the control likely from bad interlocks. Door can be open closed and retried and it will work. Recommend replacement of interlocks and possibly control.
Near Holland, TX 76534
Dylan T.
Job Details: 01/09/2020
WASHER GE GFW450SPM1DG Arrived on site customer complaint was washer wouldn’t finish cycle or do anything need the UI board and the motor board; ordrng 1 WH12X27293 (ui board)
Near Austin, TX 78724
Scott
Job Details: 01/08/2020
WASHER LG WM3370HWA Arrived on site for unit not spinning clothes out . Found poor drain motor . Replaced pump . Tested unit all checked normal . Nonwater leaks detected at time of service . Job complete .
Near , TX 78738
Robert
Job Details: 01/08/2020
OVEN WHIRLPOOL WOS51EC0HSO1 "Arrived on job for oven wobbling, re-leveled oven and checked. Passed all tests. Complete"
Near Austin, TX 78704
Wesley
Job Details: 01/08/2020
DRYER KITCHENAID UNKNOWN Arrived onsite and found unit operating not operating at all. Began to test components and unit began to operate properly again.
Near Austin, TX 78726
David Z
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to diagnose refrigerator not producing ice. Ran diagnostic and could hear grinding in icemaker. Checked icemaker and found it had frozen ice but would not harvest. Replaced icemaker and retested. Unit is cycling properly. Al is working as designed. Call complete.
Near Austin, TX 78734
Leonardo
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDT920SADM3 Arrived on site to test unit for lower spray arms issues. Test unit and found spray coming off sump. Secured spray arms test unit and both spray arms turning correctly.
Near Austin, TX 78734
Leonardo
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for unit not washing correctly. Test unit and found bottom and top spray arms clogged with food not allowing water to come out the spray arms. Cleared spray arms test unit and unit test good job complete.
Near Austin, TX 78741
Leonardo
Job Details: 01/08/2020
RANGE WHIRLPOOL WFG525S0HV0 Arrived on site to test unit for front door panel coming apart again. Will need to order new door panel W11247684 and will replace new control board on return visit. ; ordrng 1 W11247684 (FRONT DOOR PANEL )
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
WASHER MAYTAG MVWX655DW1 Arrived on site and found drain pump is running constantly when power is connected. Attempted to enter diagnostics and control board is unresponsive. Replaced control board and ensured pressure hose was clear and it will now complete all diagnostic cycle. Discussed with customer soap usage and found they are using one pod for a small load two pods for a medium load and three pods for a large load. Explained that a single pod is all that is needed for any load. Reported to tech line 7726837491
Near Austin, TX 78754
Luis
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no cool. Ran dual cooling test no frost on freezer evaporator,added solution around weld joints found small bubbles forming,removed evaporator installed new evaporator,while installed harness thermistors found cap tube broken
Near Temple, TX 76502
Arthur B.
Job Details: 01/08/2020
REFRIGERATOR MAYTAG MCD2257HES "Arrived onsite for customer complaint of ice not dispensing on SxS refrigerator. Found helix cap broken. Removed and replaced helix cap, reassembled and tested. Unit now dispenses ice as designed. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78750
David Z
Job Details: 01/08/2020
DISHWASHER KITCHENAID KDTE204ESS4 "Arrived on site to diagnose dishwasher that is not fully breaking down soap. Customer complaint was that the dishes are coming out still dirty with some soap on them. Asked customer if they are running hot water first and using high temp options. Customer is not running the hot water or using any high temp options. Advised them that by not doing this the dishwasher is filling with cold water and not hot, and water is not hot enough to break down the soap. Tried to show them the difference by filling with and without the water run. They told me when they tried a rinse cycle only the unit powered off. Tested a full rinse only cycle and everything worked as it should. No repair needs to be made and the customer can resolve this issue by using high temp options and running hot water, since the unit is sucking in all cold water for washes. All is working as designed, and customer has been advised of use and care.
Near New Braunfels, TX 78130
Richard
Job Details: 01/08/2020
FREEZER WHIRLPOOL WZF34X16DW01 Arrived onsite for the freezer not cooling. Upon inspection found that the unit is working to manufacture specs. Advised customer if problem occurs again to leave the unit alone and call us immediately. No issues found at this time. Complete.
Near Killeen, TX 76543
Al
Job Details: 01/08/2020
WASHER MAYTAG MVWX655DW Arrived to inspect washer leaking oil.Confirmed the complaint and removed and replaced gear case.Reassembled and unit tested as designed.Job complete
Near Killeen, TX 76543
Al
Job Details: 01/08/2020
OVEN FRIGIDAIRE FCRE3052ABA Arrived to inspect Oven STEAM issues.I connected the unit and unit heated as designed.Smoke is the oils from both bake and broil elements burning off .Unit certified for resale.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived to inspect unit flashing light. Found panel shorted and control shorted, replaced both and tested good; ordrng 1 CNOTE
Near New Braunfels, TX 78130
Richard
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived onsite for the dishwasher filling with water when turned off. Upon inspection found water damage to the kitchen drywall and cabinets around dishwasher. Ran diagnostics and found error code float switch overfill. Per tech sheet need to replace fill valve, control board and float switch. Ordering parts. Office to reschedule. ; ordrng 1 W10327249 (water inlet valve) and 1 W10734532 (float switch) and 1 W10904714 (cntrl-elec)"
Near Austin, TX 78758
Andy
Job Details: 01/08/2020
DRYER WHIRLPOOL WED560LHW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new with little improvement. Adjusted venting and had a little more improvement but still making abnormal noise. Ordering needed parts. Ordering 2 man job to get good access as unit is stacked in closet and difficult to get around. 2 hour job. Office to schedule return trip.; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (2 HOUR ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11104018 (duct-air) and 1 W11234001 (motor-drve) and 1 WPW10342188 (pipe-exhst) and 1 WPW10344699 (collar)
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site and inspected dishwasher and found dispenser gasket has separated from door, corrected gasket and showed customer how it is not needed when detergent pods are used. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Temple, TX 76502
Al
Job Details: 01/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher not heating.Ran diagnostics test mode and unit tested as designed.All water lines were dry at the time of service Job complete Customer satisfied
Near Round Rock, TX 78665
Dylan T.
Job Details: 01/08/2020
DRYER MAYTAG MED5500FC0 Arrived on site customer complaint was dryer wouldn’t heat found the terminal block was broken replaced a part ran the unit everything else work great
Near Austin, TX 78738
Leonardo
Job Details: 01/08/2020
COOKTOP WHIRLPOOL KCGS956ESS02 Arrived on site to test unit for burner not igniting. Test unit and found burner caps not on the right burner heads. Put burner caps on correct burner heads test unit and unit test good job complete.
Near Austin, TX 78723
Scott
Job Details: 01/08/2020
DRYER WHIRLPOOL WGD49STBW2 "Arrived on site ,replaced timer and rollers,belt,pulley . Cleaned out a bunch of hair and lint . Unit is now sounding quite and timer is working . . No more lint build up at time of service . Job complete .Did recommend highly on getting vents checked ."
Near Killeen, TX 76542
Al
Job Details: 01/08/2020
MICROWAVE WHIRLPOOL WMH32519HV1 "Arrived to install previously ordered parts Removed and replaced the door, and interlocks.Reassembled and unit tested as designed.Job complete"
Near Spicewood, TX 78669
Kevin
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Arrived on site and inspected refrigerator and found icemaker tray is overfilled, icemaker motor has failed and is not cycling. Replaced ice maker ran test 96 and 97 and it filled properly. Cycled icemaker and it is now operating correctly
Near Bastrop, TX 78602
Cliff
Job Details: 01/08/2020
ICE MACHINE JENN-AIR JIM158XYRS0 Arrived on site to diagnose an icemaker that is not cycling properly. Tested unit and found reservoir cracked and water level sensor not registering. Both parts will need to be replaced to complete repairs. Return date is set for 1/14/20.Parts (143.89+tax)Svc/Lbr (239.9+tax); ordrng 1 W10837384 (pan-water)