Service History 1270

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Austin, Texas 78744

Leonardo

Job Details: 05/25/2021

Arrived on site to test unit for damaged on side. Found side to be cooktop and panel. Ordering new cooktop and new panel office to reschedule. ; ordrng 1 W11178791 (Cooktop) and 1 W11180283 (Control panel)

We serviced a

KITCHENAID OVEN

Model KSGG700ESS1

Near Austin, Texas 78702

Jacob

Job Details: 05/25/2021

Arrived onsite to replace panel once again. Replaced panel. No issues at this. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Georgetown, Texas 78626

Tommy

Job Details: 05/25/2021

Arrived onsite for refrigerator not cooling. Upon arrival found RC at 56 degrees and FC at -14. Found unit air diffuser now allowing air through. Removed found damper working correctly but foamed open and frozen over. Cleared through and tested. Unit is now operating as designed. Spoke with customer on waiting 48 hours to allow RC to get proper temp.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Leander, Texas 78641

Lou

Job Details: 05/25/2021

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the gasket and both front leveling feet and tested oven temps by using my multimeter and placing the thermal lead in the middle of the center rack and testing temps on Bake at 350 degrees. My preheat temps was 456. My next 5 readings were 320, 415, 320, 390, 316 for an average temp of 353 degrees. Unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Liberty Hill, Texas 78642

Cliff

Job Details: 05/25/2021

Arrived on site to replace previously ordered parts for oven. Replaced console and all is working properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, Texas 78704

Jacob

Job Details: 05/25/2021

Arrived onsite to replace console to unit. Replaced console. Tested unit. Unit tested good. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Georgetown, Texas 78628

Lou

Job Details: 05/25/2021

"Arrived on site to inspect refrigerator water stain on front of unit. Upon further inspection, I found a water stain on the bottom portion l father FC door under the dispenser area. I tested the dispenser and found that once water was dispensed and the cup removed approximately 30 seconds later water dripped from the dispenser tubing area. I found calcium buildup on the separator where the tubing is locked in and holding water in that area. I removed and replaced the separator and retested and unit is operating as designed. Using my stainless steel cleaner, I attempted to remove the stain but due to the stain being the door too long, it has become etched into the door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Leander, Texas 78641

Kayman

Job Details: 05/25/2021

Arrived onsite to install previously diagnosed parts. I installed the parts needed and the unit is working as designed at this time. No leaks detected during time of service. Job complete.

We serviced a

ELECTROLUX DRYER

Model EWMED70JIW2

Near Austin, Texas 78703

Jacob

Job Details: 05/25/2021

"Arrived onsite for unit not heating. Up on further investigation, found that the heating element was no good. Replaced heater element. Tested unit. Unit tested good. No issues at this time. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Wimberley, Texas 78676

Andrew

Job Details: 05/25/2021

"Arrived on site to test unit for dryer not operating. Found bad thermal fuse. Replaced fuse, tested unit, unit works good. No leaks detected. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, Texas 78732

Brandon

Job Details: 05/25/2021

"Arrived on site for customer complaint of RC not cooling, found evaporator covered in ice ran thermistor tests in diagnostic mode, found evap thermistor was reading 44 degrees when in actuality it was around 8 degrees on evaporator. Found failed thermistor, ordering evap cover kit, RC defrost heater, and control boards. ; ordrng 1 W11127384 (RC defrost heater) and 1 Cnote (Office to reschedule)"

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Briarcliff, Texas 78669

Brandon

Job Details: 05/25/2021

"Arrived on site for customer complaint of unit making noise, found noise coming from the compressor, all fans running good, its an internal compressor noise.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS0

Near Austin, Texas 78702

Jacob

Job Details: 05/25/2021

"Arrived onsite for unit not heating. Upon further inspection. Found that magnetron, capacitor and diode all needed to be replaced. Replaced parts. Tested unit. Unit tested good. No issues at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD25DQXFB01

Near Moody, Texas 76557

Jonathan M

Job Details: 05/25/2021

Arrived on site for refrigerator that intermittently not cooling. Inspected unit and work area. The customer advised that the unit has been working for the last three days but twice in a row the unit has stopped cooling and immediately when they turn up the refrigerator temperature the unit will kick on and start cooling again. Took temperatures and found the freezer section sitting at -2?F in the refrigerator section sitting at 36?F. Spoke to SW and was advised that the issue is most likely with the thermostat. Replaced thermostat and tested unit. Unit kicked on and began to cool as designed. Call complete.

We serviced a

MAYTAG DISHWASHER

Model MDBH979AWW3

Near Bertram, Texas 78605

Cliff

Job Details: 05/25/2021

Arrived on site to diagnose a dishwasher that will not drain. Found drain pump failed and replaced it. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL OVEN

Model RBD305PVS02

Near Killeen, Texas 76542

Tyler

Job Details: 05/25/2021

"Arrived on site for wall oven not allowing self clean to function. Upon arrival reconfirmed u it was heating up to temp during bake and broil, also found temp probed and other heating components such as t.o.d. Were functioning. In self cleaning mode I found the door latch, door latch control (sister control) were are also functioning and micro switches on latch were opening & closing connections were activated or deactivated. During self clean I found main control is showing unit is functioning correctly on display but main control is not sending any power to bake or broil elements

We serviced a

GE DISHWASHER

Model GSD3220F00BB

Near Killeen, Texas 76549

Tyler

Job Details: 05/25/2021

"Arrived on site for dishwasher still leaking after previously repaired. Upon arrival I ran a cycle on dishwasher and found unit filling with enough water. Also found unit agitating and draining well. During final rinse cycle I noticed unit had a small drip coming from motor and sump area. Upon further inspection I found unit was starting rust around sump, motor, and tub.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Belton, Texas 76513

Jonathan M

Job Details: 05/25/2021

Arrived on site for a refrigerator that has a loud fan noise. Inspected unit and work area. Confirmed customers complaint and replaced evaporator fan and use some sealant inside the refrigerator due to cabinet vibration. Tested unit and unit is now working as designed. Call complete.

We serviced a

GE REFRIGERATOR

Model GSL25JGCBLS

Near Killeen, Texas 76549

Job Details: 05/25/2021

Arrived on site and inspected ice maker not making ice. Confirmed the complaint and attempted to reset the ice maker and it didnt work.Removed and replaced it.Also used my steamer to unclog the sheet of ice below the bottom storage drawer in the freezer compartment.JOB COMPLETE.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FVAXVQ01

Near Nolanville, Texas 76559

Job Details: 05/25/2021

Arrived on site and inspected French door refrigerator customer advised there was a recent power surge that deemed his unit useless.I confirmed that and removed and replaced the hv board and programmed the unit (1617).Also replaced the right hand ff gasket and used silicone to fill the obvious air gap on the lower right hand corner of the freezer compartment.Office granted authorization for parts.JOB COMPLETE

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Fort Hood, Texas 76544

Job Details: 05/25/2021

"Arrived on site and tested the unit and once again the thermal fuse was blown.I photographed the customers vent run, which is approximately 2.5 feet upward into the ventilation.Customer continues to blown fuses due to the extra long ventilation hose, which is needed to connect properly.I photographed and attached the photos.Customer advised to simply leave the vent tube off to prevent the fuse from popping again.Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near Killeen, Texas 76541

Job Details: 05/25/2021

Arrived on site and inspected noises from the dryer.Confirmed the complaint and inspected the idler pulley and belt and confirmed the unusual noises were generating from the pulley.Removed and replaced it.Reassembled and unit tested as designed.Job complete

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Florence, Texas 76527

Tyler

Job Details: 05/25/2021

Arrived on site for dryer not turning on. Upon arrival found main control wasnt not receiving any power from terminal block. Upon tracing unit for power I found the main power supply outlet was barely giving 73 vac out of the 240 needed. Informed customer at this time it would be recommended to get an electrician to repair power supply before proceeding with dryer repairs.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW0

Near Temple, Texas 76501

Jonathan M

Job Details: 05/25/2021

Arrived on site for arrange that won?t heat in the oven. Inspected unit and work area. Found the control board not even lit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Killeen, Texas 76542

Job Details: 05/25/2021

"Arrived on site and inspected refrigerator with apparent cooling issues.Found the temperatures were 0 and 38.Found the ice maker is cycling properly, but the customer had NEVER changed the filter in the unit.The water dispenses from the unit.Customer to purchase a filter for the unit.JOB COMPLETE"

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ0

Near Seguin, Texas 78155

Noah D

Job Details: 05/25/2021

"Arrived on site to inspect unit for not starting and cleaning dishes, upon inspection found the unit wired correctly but the customer could not find breaker, located breaker with volt meter and reset, all functions returned. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Copperas Cove, Texas 76522

Job Details: 05/25/2021

Arrived back on site to install previously ordered freezer module.Removed and replaced and unit tested as designed to customers satisfaction.Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD25DIXHS00

Near Belton, Texas 76513

Job Details: 05/25/2021

Arrived on site and inspected dispenser issues.Found the aged unit has multiple issues thats causing the unit to continuously malfunction.I forcefully had to pull the ice container out of the unit and found there is a major air gaps creating the continuous issues.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS06

Near Austin, Texas 78750

David Z

Job Details: 05/25/2021

"Arrived on site to follow up on microwave that is making turntable noise. After removing the unit from the wall I gained access to the top and left side of unit I then replace the appliance manager and control. Tested unit via different microwave cycles 20+ times and found no abnormal noises or issues. Unit is fully operating as designed. Advised customer that unit has a stiff right interlock and door must be closed firmly, or similar issues can happen. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Canyon Lake, Texas 78132

Noah D

Job Details: 05/25/2021

"Arrived on site to inspect unit for not closing correctly and not cooling in fridge. Upon inspection found the units return vents clogged with ice, cleared all ice, replaced both gasket and hinge. Found the hinge was glued with two extra pieces of metal to make up for a large separation in the lower cabinet plate, spoke with sterling at Techline and was instructed to order silicone and a door to fix issue. Sr # 7730842815Office to reschedule ; ordrng 1 SILICONE (SILICONE ) and 1 W10599396 (dor-fip)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Georgetown, Texas 78628

Jonathan S

Job Details: 05/25/2021

"Arrived on site for washer filling to top of basket on all cycles. Customer stated they quit using the washer for a week and water level went back to normal. Performed diagnostics mode and checked fault codes, none stored. Ran automatic test cycle and completed. Ran normal cycle to check water level. Spoke with customer on HE soap and suds. All tested good, no water leaks detected."

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW03

Near Austin, Texas 78721

Matthew

Job Details: 05/25/2021

Arrived onsite for freezer not keeping temperature. Upon inspection found frost buildup on evaporator cover. Removed buildup and found evaporator frozen over. Removed ice buildup and tested. Forced defrost and found heater is working. Unit has faulty control and thermistor. Replaced evaporator thermistor and control. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL OVEN

Model KOST100ESS03

Near Horseshoe Bay, Texas 78657

Cliff

Job Details: 05/25/2021

Arrived on site to diagnose an oven that will not turn on. Found outlet behind oven broken causing no power connection. Advised homeowner on issue and electrician is needed to replace outlet or hardwire oven.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MBA

Near San Marcos, Texas 78666

Andrew

Job Details: 05/25/2021

"Arrived on site to test unit for ice build up on bottom of FC. Found somebody pried aluminum drip pan on drain side upwards. Bow caused water to choose the least path of resistance, being opposite end of drain and leaking into FC. Removed ice and bent drip pan back into place, tested drain. Drain is not clogged. Also found top of evap cover is not secured into place and bent outwards causing huge gap. Customer stated brother tried working on it. Gap and bend in cover is preventing proper airflow into RC. No mounting points to properly secure. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Georgetown, Texas 78626

Tommy

Job Details: 05/25/2021

Arrived onsite for washer tripping breaker. Upon arrival found unit control having no error codes and tripping when run. Replaced unit control and tested unit is now operating as designed. I could not get machine to repeat error. Job Completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Hutto, Texas 78634

Wesley

Job Details: 05/24/2021

Arrived onsite and found unit leaking from supply line under sink. Advised customer that this issue is not covered by the dishwasher warranty. Advised customer on use and care principles. All else checks good. Possibly corrected leak by loose in over-tightened hose to allow gasket to work properly.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78746

Kevin

Job Details: 05/24/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near New Braunfels, Texas 78130

Noah D

Job Details: 05/24/2021

Arrived on site to inspect unit for being unlevel and causing issues. Checked the wheels and found no issue. Leveled. Complete

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Killeen, Texas 76543

Tyler

Job Details: 05/24/2021

"Arrived on site for refrigerator not cooling. Upon arrival found unit unplugged. I ohmed out the thermistors and found freezer thermistor around 5.5 Kohms. After plugging unit in and letting unit run for 20 minutes I found evap coil frosting over evenly, the condenser fan evap fan compressor as well as dampener motor all functioning as designed both in normal mode and diagnostics. I then found during diagnostics that the unit failed the FC evap thermistor test. I the. Replaced the main harness and evap thermistor in freezer. After reassembling I found in diagnostics mode that unit was no longer giving error code and found unit. Ow had full functionality. Informed rac that unit will need to be run for 24 hrs to insure its cooling well. Call complete .86 amps/heat transference from high side and dryer"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Austin, Texas 78758

David Z

Job Details: 05/24/2021

"Arrrived on sots to install previously diagnosed parts to resolve washer making noise. Replaced gearcase, inlet valves, cam and shifter. Unable to fully test unit due to being in storeroom. Unit should be working as designed. Company will follow up if any issues are present. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Liberty Hill, Texas 78642

Jonathan S

Job Details: 05/24/2021

"Arrived on site for right refrigerator, right door not closing and freezing items in RC. Inspected unit and work area. Found blockage of air flow that could possibly cause items to freeze in RC. Found right RC door closer cam worn out and will need to replace cam closer ..; ordrng 1 WP12028505AP ( CLOSER)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Kyle, Texas 78640

Andrew

Job Details: 05/24/2021

"Arrived on site to test unit for leak. Found cold water line was loose. Tightened hose, tested unit, and found no signs of leaks. Found the shed the unit is in, water collects on the side and owner has visible damage to framing from leaks. Advised customer of loose hose connection slightly leaking but the concrete slab and bottom framing studs have visible water marks from water entering from exterior."

We serviced a

ELECTROLUX WASHER

Model EIFLS55IIW0

Near Cedar Park, Texas 78613

David S

Job Details: 05/24/2021

"Arrived on site to diagnose unit not locking thus preventing unit from functioning as designed. Customer informed us that the unit wont go into clean cycle, found that the cancel button had to be held for 5 seconds. Found to be just a customer instruct, ran unit through diagnostics and everything tested fine, went though proper button selection to put the unit back into normal operational status.

We serviced a

MAYTAG COOKTOP

Model CSG7000CAB

Near Austin, Texas 78749

Robert

Job Details: 05/24/2021

Arrived on job to replace previously diagnosed regulator. Part not sent spoke with office for rescheduling. ; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WED9400SW0

Near Austin, Texas 78734

Brandon

Job Details: 05/24/2021

"Arrived on site for customer complaint o case issues, found failed idler and left rear roller, I replaced both parts, unit tested good."

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS3

Near Austin, Texas 78725

Matthew

Job Details: 05/24/2021

Arrived onsite for range oven not heating. Upon inspection found igniter only drawing 2.5amps. Replaced igniter and tested. Tested unit at 350 degrees and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDB00

Near Liberty Hill, Texas 78642

Jonathan S

Job Details: 05/24/2021

"Arrived on site for refrigerator not cooling. Unit was removed from model home to storage. Found unit unplugged at time of service. Plugged unit in and gained access to compressor. Measured amp draw at compressor and found within range. Inspected evaporator and found frost pattern developing and fan running. Performed diagnostics mode and tested all sensors. All tested good, no water leaks detected during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Del Valle, Texas 78617

Jacob

Job Details: 05/24/2021

Arrived onsite for unit getting frost inside of the unit. Checked the gasket seal and is sealing properly. Saw some frost buildup near front of the freezer. Let customer know know if the door isn?t shut properly then outside air will get in and cause moisture which will turn into frost. Went ahead and used clear silicone to seal the gaps in the cabinet. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWBM01

Near Austin, Texas 78738

Robert

Job Details: 05/24/2021

Arrived on job for complaints of no ice. Found icemaker shorted. After replacement test operation icemaker completed cycle.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Martindale, Texas 78655

Andrew

Job Details: 05/24/2021

Arrived on site to test unit for not washing properly. Found shift actuator is not connected to splutch shifter preventing unit from shifting into agitate. Needing actuator to fix issue. Office to reschedule. ; ordrng 1 W10913953 (actuator)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near New Braunfels, Texas 78132

Noah D

Job Details: 05/24/2021

"Arrived on site to inspect unit for not allowing selections and always draining, upon inspection found the pressure triac shorted causing issue. Office to reschedule ; ordrng 1 W11498796 (CONTROL )"

We serviced a

MAYTAG DRYER

Model MEDB955FC1

Near Austin, Texas 78752

Scott

Job Details: 05/24/2021

Arrived on site replaced control. Plugged in each connection on control. Had voltage till again plugged in J8 and tripped breaker . Ran resistance checks and checked components .

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Cedar Park, Texas 78613

David S

Job Details: 05/24/2021

"Arrived on site to diagnose fridge condensation and freezer over freezing food. Customer informed that the food in the freezer compartment has been over freezing, put unit into service diagnostics and found thermistors testing good, all fans testing good and defrost testing good, put unit into basic defrost mode rather than global as we put it into global last visit. Found temperature extremes of 77? and -22? in the freezer compartment. We reached out to techline and advised them of the situation. They recommended replacing the gf2 board for the unit, we got sr#7730827844. Replaced the gf2 board per techline instruct and powered the unit back on, unit is operating as designed. Job complete."

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Nolanville, Texas 76559

Tyler

Job Details: 05/24/2021

Arron site for washer not spinning wash plate correctly. Upon arrival found ui lights functioning and flashing randomly while unit was in stand by mode. Upon trying to enter diagnostics I failed multiple times to get ui to display that it had entered diagnostics mode. I also confirmed that washplate was completely stripped from gearcase shaft. I found oil caked along shaft. Also found main control was failing to proper actuate most commands given.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS4

Near Austin, Texas 78734

Brandon

Job Details: 05/24/2021

"Arrived on site for customer complaint of unit not turning on, found unit was in a middle of a cycle when I arrived, I removed junction box and checked wires, unit tested good at time of service."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near Georgetown, Texas 78633

Lou

Job Details: 05/24/2021

"Arrived on site to inspect I machine not making proper ice. Upon further inspection, I found the unit with a slab of ice on the evaporator and could hear the reservoir pump pumping air due to no water in the reservoir. Placed the unit in diagnostics and tested and found the valve is not dispensing enough water into the reservoir which is causing the ice to not form correctly. I removed and replaced the valve and retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Austin, Texas 78730

Kevin

Job Details: 05/24/2021

"Arrived on site and inspected washer and found F7E9 and F3E1 showing in diagnostics. Washer will not begin any cycle. Removed rear panel and found motor wiring is damaged/deteriorated. at minimum two technicians will be needed because it is stacked, and a new harness. Control board may be needed. There is no way to determine what else may have failed until this has been corrected. .; ordrng 1 W10746378 (Lower harness)"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GL0

Near Lakeway, Texas 78738

Brandon

Job Details: 05/24/2021

"Arrived on site for customer complaint of unit making noise when opening door and upper rack falling forward on its own. Found tub frame damage on right side near the hinge which broke the link. The tub and link kit need replacing, ordering parts. ; ordrng 1 W10681513 (Tub) and 1 W10158291 (Link kit) and 1 Cnote (Office to reschedule) and 1 Cnote (3 hour job)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, Texas 78738

Luis

Job Details: 05/24/2021

"Arrived on site for no ice. Ran diagnostics E2 error code,icemaker lost position,ran harvest test failed,diagnosed unit will need a new icemaker. Installed a new icemaker power cycled unit ran harvest test passed,ran error test no errors,ran fill test passed.

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Georgetown, Texas 78633

Lou

Job Details: 05/24/2021

"Arrived on site to inspect range cooktop burner not working. Upon further inspection, I tested all burners on the cooktop and found the back left burner doesnt ignite. I inspected the spark module and found the ignitor not fully plugged into the module. Adjusted the connection and retested and unit is operating as designed. Made recommendations for use and care. No gas leaks detected during service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS

Near Austin, Texas 78727

David Z

Job Details: 05/24/2021

"Arrived on site to diagnose dishwasher that is not draining. Ran unit and drain was barely moving any water, and had standing water. Found drain pump hot. Drained unit with shop vac and replaced drain pump. Found unit draining, but still fairly slow. Vacuumed out drain lines. Didnt find any major obstructions. Advised customer to use some larger diameter hoses and extend the length to make sure they are not kinking at all. Unit does fully drain, unit now working as designed. No water leaks found. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Cedar Park, Texas 78613

David S

Job Details: 05/24/2021

"Arrived on site to diagnose refrigerator not having a lot of ice production, upon arrival customer instructed us that the unit was making a weird noise in the freezer compartment and low ice production, as well as periodically slight condensation on items in the fridge compartment. Tested freezer compartment for temperature and found 9?, found frost build up in the refrigerator compartment. Tested refrigerator compartment for temperature and found 37? and the ice box compartment reading 24?. Checked ice box fan and found it to be operating intermittently. Put unit into test 38 for a manual defrost. Tested FC and RC thermistors, both operating as designed. Replaced the ice box fan and vacuumed the bottom of the fridge near the toe plate due to mass amounts of dog hair blocking the airflow, releveled the feet and put the unit back into place,unit is operating as designed. Job complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LWG

Near Nolanville, Texas 76559

Tyler

Job Details: 05/24/2021

Arrived on site for fridge leaking water out bottom right side. Upon arrival inspected rc and FC but found no evidence of water or leaking. After inspecting underneath compressor cabinet area I found the drip pan had bowed in half causing water to fall out on right side of unit and onto the floor. After customer approval I was able to make repair with new drip pan. Found afterward that unit will no longer allow water to drip onto flooring. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW3

Near Austin, Texas 78723

Scott

Job Details: 05/24/2021

Arrived on site for tub filling with water when not in use . Found cold water valve not closing properly . Replaced valve . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete .

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2089BEM01

Near Austin, Texas 78704

Luis

Job Details: 05/24/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Temple, Texas 76502

Jonathan M

Job Details: 05/24/2021

"Arrived on site for refrigerator that?s not dispensing ice. Inspected unit and work area. The customer advised the unit does not have an issue with dispensing ice but that the ice door underneath the dispenser does not always close causing ice to melt and frost build up inside the ice chute. Tested unit several times and could not replicate the issue. However, when holding back the ice door replicating an ice cube getting stuck, found the ice door sticking where it is and allowing warm air up into the icemaker area. Ordering separator and office will need to contact the customer about a return date due to limited availability of parts. ; ordrng 1 WPW10353552 (separator)"

We serviced a

MAYTAG OVEN

Model CWE9000BCE

Near Canyon Lake, Texas 78133

Andrew

Job Details: 05/24/2021

UI worked a few weeks but started acting up recently.

We serviced a

UNKNOWN VENTHOOD

Model WVW53UC0FS3

Near Lago Vista, Texas 78645

Justin

Job Details: 05/24/2021

She stated they found out it was an installation issue and are reaching out to the builder for service. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Cedar Park, Texas 78613

David S

Job Details: 05/24/2021

"Arrived on site to diagnose oven with no heat issue, upon arrival we placed unit into service diagnostics and found error code f9e0, showing miswired housing. Gained access to the terminal block and found that the line 2 and neutral were swapped, re-attached the lines the correct way and now the unit is clear of error codes, tested the functionality of the bake and other heating elements and now the unit is operating as designed. Job complete."

We serviced a

JENN-AIR OVEN

Model JJW2830IL00

Near Liberty Hill, Texas 78642

Jonathan S

Job Details: 05/24/2021

Arrived on site for oven having error F2-E1. Performed diagnostics mode and verified fault code. Found fault code is for stuck key. Tested keys and found all responsive. Customer stated error will appear several times while cooking. Will need to replace UI and test operation. Spoke with customer on attempting to avoid steam on UI. Office to schedule appointment when ETA is available on part.; ordrng 1 W11449303 (CONSOLE )

We serviced a

JENN-AIR COOKTOP

Model JGCP436HL00

Near Liberty Hill, Texas 78642

Jonathan S

Job Details: 05/24/2021

Arrived on site for front right burner not lighting. Tested operation and attempted to gain access to spark igniter and found screws broken off in office holder. Will need to replace holder with burner head. Office to schedule appointment when ETA is available. Advised customer not to use front right burner until repair is completed.; ordrng 1 W11319683 (BURNER HEAD) and 1 W11337062 (ORIFICE HOLDER) and 6 W11447718 (BURNER HEAD SCREWS)s

We serviced a

JENN-AIR RANGE

Model JGD3536GS00

Near Austin, Texas 78730

Kevin

Job Details: 05/24/2021

"Arrived on site and inspected cooktop and found it was never converted to propane, propane orifices are not on location and pre-ordered kit has not arrived yet. Do not reschedule call until propane orifice kit arrives.; O-emld tckt"

We serviced a

KITCHENAID COOKTOP

Model KCGS956ESS02

Near Georgetown, Texas 78633

Lou

Job Details: 05/24/2021

"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, I installed the front right burner brass washer and the mounting brackets w/screws. Tested the unit and it is operating as designed and secured to the countertop. No gas leaks detected during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRX25FSST01

Near Lakeway, Texas 78734

Brandon

Job Details: 05/24/2021

"Arrived on site for customer complaint of refrigerator not cooling, found compressor running, all fans running, unit completely warm, found sealed system leak. Ordering compressor, evaporator, filter drier, and coupler. ; ordrng 1 Cnote (Auth/office to reschedule) and 1 Cnote (SS tech/2 hour job) and 1 WP2188823 (Evaporator) and 1 W10309994 (Compressor) and 1 W10843121 (Drier) and 1 W10913906 (Coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1CHMXKT03

Near New Braunfels, Texas 78132

Noah D

Job Details: 05/24/2021

"Arrived on site to inspect unit for not cooling In fridge, upon inspection found the air holes clogged with ice and evap fan not running, cleared all ice and checked units drain, cleared drain and wired in new fan from Kekler WP2315539. Tested unit and all functions worked. Complete"

We serviced a

WHIRLPOOL OVEN

Model WFC150M0JW0

Near Waco, Texas 76704

Jonathan M

Job Details: 05/24/2021

Arrived on site to install previously diagnosed parks. Inspected unit and work area. Replaced control and tested unit. Unit begin working as designed. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Austin, Texas 78731

Luis

Job Details: 05/24/2021

"Arrived on site. Found busted water valve in compressor compartment,replaced water valve,checked water dispenser good,checked water line and connections no leaks.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBC2277RF3

Near Austin, Texas 78704

Jacob

Job Details: 05/24/2021

Arrived onsite to replace part ordered by previous tech. When taking the old one off. Notice a build up of ice behind the ice maker and somehow a propeller had broken off in the ice build up. Ordered parts. Needs authorization before returning. ; ordrng 1 242094802 (heater-defrost) and 1 5303918810 (THERMISTOR ) and 1 5304493604 (fan & gasket kit)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS3R5EMB4

Near Austin, Texas 78703

Jacob

Job Details: 05/24/2021

"Arrived onsite for unit not dispensing water. Tried water and saw no water coming out. The water valve will energize and work. Checked the water hose from under the door and water did have pressure running through it. Spoke with PR and helped recommend that the door be replaced because the lines are freezing up inside the door keeping the water from dispensing. Needs authorization before returning. ; ordrng 1 241668506 (dsp 23 door-frz)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Leander, Texas 78641

Justin

Job Details: 05/24/2021

"Arrived on site for a wall oven that was not getting proper temps. Upon arrival the customer stated that the unit would sometimes cook uneven, and that the temp would not stay consistent. I put the unit into diagnostics mode and found stored error code F6E4 for UI to control status mismatch. The customer stated however they had bad power outages a while back which could of created this. I preheated the unit and found the average temps at 351?F. I did not find any issue with the control or UI.

We serviced a

GE REFRIGERATOR

Model PFCS1RKZHSS

Near Liberty Hill, Texas 78642

Jonathan S

Job Details: 05/24/2021

"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found 30+ cubes in ice container . Checked venting to ice maker and found good. Measured temperature in FC at 2.2?. Called GE tech support and spoke with Kasey and found ice fan not working. Found ice fan not operating. He stated that to replace control with fan, due to DC circuit. ; ordrng 1 WR55X11098 (CONTROL) and 1 WR60X10330 (FAN)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Taylor, Texas 76574

Wesley

Job Details: 05/24/2021

Arrived onsite and repaired water flow issue by replacing water resevoir with filter housing. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Austin, Texas 78703

Jacob

Job Details: 05/24/2021

Arrived onsite for light at the top of the freezer being dim. Looked at the light and saw an light had gone bad. Replaced the light and the light started working. No issues at this time. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model WRF535SWHZ01

Near Georgetown, Texas 78633

Lou

Job Details: 05/24/2021

"Arrived on site to inspect refrigerator making a clicking noise. Upon further inspection, the customer advised that the clicking noise is coming from the freezer section. I heard the noise and found it was the tag on the power cord flapping and tapping on the back of the unit and wall. I wrapped the tag around the cord and taped it down.No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ03

Near San Marcos, Texas 78666

Noah D

Job Details: 05/24/2021

"Arrived on site to inspect unit for not running quietly. Upon inspection found the tubing on the back clicking on cab, took off packing tape and readjusted. All sounds disappeared. Complete"

We serviced a

GE REFRIGERATOR

Model PFSS6PKWASS

Near Austin, Texas 78732

Brandon

Job Details: 05/24/2021

"Arrived on site for customer complaint of unit not cooling, found compressor running, fans running, unit not cool at all, found sealed system leak. Ordering compressor, RC evaporator, filter drier, evap cover and coupler. ; ordrng 1 Cnote (SS tech/2 hour) and 1 WR85X10097 (RC evap) and 1 WR13X10573 (Evap cover) and 1 WR87X10170 (Compressor) and 1 W10143759 (Filter drier) and 1 W10913906 (Coupler) and 1 Cnote (Auth/office to reschedule)"

We serviced a

GE REFRIGERATOR

Model GFE28GSKFSS

Near Cedar Park, Texas 78613

David S

Job Details: 05/24/2021

"Arrived on site for no cool in refrigerator compartment and previous freeze in crisper drawer, customer informed that the freezer is still cooling but the fridge compartment temperature is high, found frost on the fresh food evap cover. Put unit into service diagnostics and the condenser fan is still running even though the unit should not be functioning while in diagnostics. Ran service diagnostics to check the compressor, tested fine, checked the fresh food section evap fan motor, fan motor did not come on, accessed housing and found ice blocking the drain tube and that the fan motor had failed. Removed the fan motor and steamed out the drain tube to be fully clear. After replacing the fan we noticed the unit has a proper frost pattern and the unit is now operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Austin, Texas 78704

Jacob

Job Details: 05/24/2021

Arrived onsite to replace RC kit. Replaced Part. Unit is working as designed. Let customer know to allow the unit some time to get to correct temperature.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Lago Vista, Texas 78645

Justin

Job Details: 05/24/2021

"Arrived on site for a refrigerator that will crush the ice sometimes on cubed. Upon arrival the customer stated that the unit will crush a small amount of ice when dispensing on cubed. I advised the customer sometimes the auger arm can break up some cubes while dispensing, particularly if they are clumped together. She also stated that the ice maker has slow production and only makes a few trays a day. I checked the temps and found the FC at 3?F, the RC at 37?F, and the ice box at 14?F. I put the unit into diagnostics mode and the fan worked as designed. The ice box thermistor also read good. I jumped the harvest and fill and found neither worked. I then checked voltage to the IM while trying to jump and found 0VAC. I gained access to the harness and observed no damage. I still found no voltage. This indicates a faulty control. I am ordering the control and will return with all of the other parts. Ordering a valve just in case. Office to reschedule. ; ordrng 1 W11399844 (Control) and 1 W11043013 (Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU3600XTVY1

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 05/24/2021

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced Sump and motor test unit and unit test good job complete.

We serviced a

MAYTAG WASHER

Model MGD6230HW0

Near Austin, Texas 78704

Jacob

Job Details: 05/24/2021

Arrived onsite to replace control. Replaced control. Tested unit. Unit tested good. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cedar Park, Texas 78613

Kayman

Job Details: 05/24/2021

Arrived onsite for refrigerator freezing stuff in the RC and not making ice. Upon inspection I found FC8 = RC=31. I found the unit stuck in defrost. I accessed the evaporator and found a good frost pattern but the heater would not turn off. I replaced the control box and evaporator thermistor. As I replaced these parts I noticed the front panel where the condenser line runs through felt abnormally hot to the touch. I accessed the condenser fan and found it dead or not operating. I tested voltage at the connector and found only 57 Vac present when 120 Vac is needed to power the fan. I checked red to ground and found 125 Vac present.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Little River-Academy, Texas 76554

Job Details: 05/24/2021

Arrived on site and inspected washer not completing cycles.Ran diagnostics and found the errors F3/E2 & F8/E1 Long fill were directly related to the valve.Disassembled and found sediment buildup in the lines.Removed and replaced the valve and tested the unit and unit tested as designed without delays

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Austin, Texas 78702

Luis

Job Details: 05/24/2021

"Arrived on site for no cool. Removed compressor cover found traces of oil on filter drier,while removing filter drier found cap tube broken in liner

We serviced a

KITCHENAID ICE MACHINE

Model KUIC15PRXS3

Near Austin, Texas 78734

Brandon

Job Details: 05/24/2021

"Arrived on site for customer complaint of unit leaking and not draining, found failed drain pump, I replaced drain pump, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Austin, Texas 78758

David Z

Job Details: 05/24/2021

"Arrived on site to diagnose refrigerator that has low ice production. On inspection found the unit had full bin of ice indicating unit has been properly making ice. Checked the door seals, ice door flap and evaporator and found no gaps in gasket and no leaking seals. Advised customer that a little space is needed from the back liner of the FC and from the Unit itself and the wall for proper airflow. Instructed the customer on the priority of cooling in the refrigerator. No issues found unit is working as designed. Call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Austin, Texas 78758

David Z

Job Details: 05/24/2021

We serviced a

JENN-AIR RANGE

Model JGS9900CDS02

Near Austin, Texas 78746

Kevin

Job Details: 05/24/2021

ordrng 12 WP3368921 (Torx screw)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Hutto, Texas 78634

Wesley

Job Details: 05/24/2021

"Arrived onsite and replaced the Orion board and all symptoms were remedied. All checks good, advised customer on repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Temple, Texas 76502

Jonathan M

Job Details: 05/24/2021

Arrived on site for a refrigerator that it?s not cooling. Inspected unit and work area. Found the compressor would kick on initially but shut off within a few seconds. Replaced starting device and tested unit. Unit begin working as designed. Call complete.