"Arrived onsite for a refrigerator that is making a humming noise when running. Upon arrival I found that the unit was running loud. Upon further inspection I found that the noise was coming from the evap motor. I replace the motor leveled out the unit and Changed the defrost settings to an 8hr. Cycle. I tested the unit and found that the unit is now operating as designed, the noise came down to normal levels."

"Arrived onsite for a dryer that is not heating. Upon inspection I found all fuses and thermistors good but the heating element was showing open, I also found that there was a buildup of lint in the vent tube restricting air flow I cleaned it out and advised the customer to have a vent cleaning service come out and clean the rest of the ducting inside the wall. I replaced the heating element and tested the unit and found that the unit was heating and tumbling as designed. Job complete"

Arrived on site for a range with bubble in the console. Upon inspection I found that this bubble was causing the the keypad to be inconsistent as far as functionality goes. I replaced the console and tested unit and found unit operating as designed. Job complete.

"Arrived onsite for stacked unit not functioning. Display does not come on. Upon arrival inspected unit. Verified supply voltage and was correct. Disassembled front panel and checked voltage to display board. Called techline to verify test points and voltage. All check points are good. Will need Tech box. W11282948, and atlas board W11282947 replacement. Verified with SR that we cannot obtain these parts. Notified customer that a commercial repair company would need to be contacted to order the parts and complete the repair."

Arrived onsite for damaged panel. Customer had run self clean and noticed afterwards the panel cracked. Replaced switch membrane panel. Tested unit and unit is functioning properly. Job complete

Arrived on site to install previously diagnosed parts. Upon arrival I installed the new sump&motor and tested unit and found unit operating as designed no leaks job complete.

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new control and tested the unit and found unit operating as designed. Job complete

Arrived onsite for light not working in vent hood. On inspection found 124 vac to the light socket at high setting and 68 vac to the socket when set to low. Put a led bulb in the unit and it was working. Informed the customer to use a dimmable 60watt bulb.

Arrived on site for a tapping noise. On inspection found that a clip on the wiring harness came lose and was tapping on the back panel. I rerouted the harness and recliped the harness on the outer tub. No water leaks detected during service.

"Arrived on site to follow up on freezer that was losing cooling. On arrival temp was 20 inside the freezer. There was no ice on the evaporator at all, minimal frost pattern. Checked compressor and found it scalding hot to the touch. Unit shows signs of sealed system failure, likely evap puncture from defrost issue. No further repairs being made, customer will replace unit. Call complete."

"Arrived on site to diagnose dishwasher with a stuck rack. Found silverware rack sticking when you try and pull it out. Examined track and found the front wheel was not seated in the track, and cap was missing. Replaced track and tested. Verified all working properly. Call complete."

"Arrived on site to diagnose microwave that sometimes has light staying on, or trouble starting a cook cycle. Examined unit and verified the right interlock isn't being fully depressed. Spoke with customer and advised the door has to be closed firmly and pushed on the right side to make sure the switch has full contact. Verified that when it's contacted everything starts and works properly. Didn't find any bowing or damage to the inner door. Unit working as designed, owner just needs to push on the door firmly. CAll complete."

"Arrived on site to diagnose oven that randomly loses panel for a few seconds or more. Breaker doesnt have to be reset, and unit comes on itself. This is the 2nd oven that exhibits the same behavior, this was swapped out prior after numerous repair attempts. Breaker and socket have been swapped. Examined unit and found only error is F6E4 for lost comm, which happened prior to socket replacement. Called tech line and spoke with Andrew, SR7735686843. Customer and tech line agree that there is likely interference or issues with the house wiring going to the unit causing the failure. No repairs recommended. Call complete."

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced pump. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived onsite for F7-E1 . Upon arrival ran diagnostics and got F7-E1 tachometer missing or wrong signal. Ran components test and motor hums during agitation and spin. Raised unit to inspect motor. Found capacitor leaking and out of capacitance. Need to replace capacitor. Replaced capacitor W11395618. Test unit and unit operates as designed. No leaks present at this time. Job complete

Arrived on site for dryer not turning on. I inspected the unit and work area. I found the dryer not receiving power from the outlet. I gained access to the breaker and reset the breaker. I still found no power at the outlet. Once power is restored the unit will work. Job complete.

"JF42NXFXDE02 Arrived to perform Technical Service Pointer #: W11606409 Rev F, Special Project #: S84638. I installed the kits W11632139 per the TSP and tested. All light module functions returned to normal. No leaks observed during service."

"WDT730PAHW0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the main control and vent assembly and tested. The unit operated as designed and had full function, but the first test generated an F6E4. I elected to test a second time and the error did not generate, denoting a likely issue with the fresh board/software. Operational test good, no leaks observed bereaved during service."

WOD51EC0HS20 Arrived to inspect handle damage. I found the lower oven handle had visible scratches within the surface and I removed and replaced. I tested the unit and full functionality was present.

Arrived on site for washing machine not draining. I inspected the unit and work area. I found the drain pump on but rattling like the impeller is loose. I gained access to the drain pump and found the impeller broken off. I replaced the drain pump and tested the unit. I found it working as designed. Jon complete.

Arrived on site for gasket not staying on the freezer door. I inspected the unit and work area. I pulled thebgasket and reseat it in place. It is now holding properly. Job complete.

Arrived on site to diagnose range with broken door. Found the door handle had come loose and came down and broke door glass. Replaced outer glass / door and handle to resolve. Verified proper fitment and vacuumed glass. CAll complete.

"Arrived on site for refrigerator not cooling/leaking. Upon arrival found unit unplugged and at room temp. Plugged unit in and found all fans, and compressor running. Allowed unit to run and found evap coil evenly frosting over. Found no signs of dye in compressor or evap compartments. Found fill tube between liner fill line and ice maker missing causing water to dump into fc and rc. Replaced tube WP2174755(truck stock). Unit working as designed. Call complete"

Arrived on site to replace previously ordered parts for refrigerator. Replaced thermistor and all is working properly at this time. No leaks were found at time of service.

"Arrived on site for washer, inspected unit and work area. Installed new latch and strike and tested. Unit is now operating as designed and no leaks where observed during service. Job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the drain hose leaking water, I removed and replaced the hose and tested the unit in manual diagnostics. I tested the valve and dispensed water into the tub then turned the drain pump on and monitored the drain hose. No leaks found and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for dishwasher, inspected unit and work area. Customers complaint was the upper rack adjuster was broken. I replaced it with the new set and tested. Unit is now operating as designed. No leaks observed during service."

"Arrived on site to inspect venthood noises. Upon further inspection, I tested the unit and found the blower wheel rubbing on something. I removed he blower wheel housing and found a mounting screw that was sticking out too far and rubbing on the backside of the wheel. The screw is not needed; therefore, I removed the screw and re-installed the housing and retested. Unit is operating as designed, job completed. No one available to sign for receipt as the homie is a new build still under construction."

Arrived on site for washer leaving load wet at end of cycle . Ran diagnostics got off balanced load . During test wash motor sounded like it didnt want to start spin . Replaced cap and reran test wash. Unit sounded better . Also instructed customer on proper loading of clothes . No water leaks detected at Time of service. Job complete

Arrived on site to replace fuse and harness. Replaced parts test unit and unit test good job complete.

"Arrived on site and found drain pump has failed and drain hose is clogged. Also found spray arms are clogged. Replaced drain pump and cleared drain hose and Spray arms. explained to customer No hard material, plastics, or paper should be put into dishwasher. These items will just clog it. Dishes should be at least wiped off completely before dishwasher is started. Job complete"

"Arrived on site to test unit for not spinning, tested unit found failed belt and idler pulley, repaired unit with repair kit, tested unit unit now running as designed, job complete"

"Arrived on site to test unit for loud noise when dispensing water, tested unit found water pressure at 75psi compared to 50psi on previous visit, installed pressure regulator and tested, unit is dispensing water properly, noise is now gone fill pitcher with water noise is not returning, customer happy with results job complete"

"Arrived on site to test unit for squeaking noise, tested unit found blower fan is stripped on the motor shaft, replaced blower and motor, tested unit, unit is now running as designed, rumblings and squeaking noise is now gone, job complete"

"Arrived on site to install agitator, installed agitator, tested unit, unit running as designed job complete"

"Arrived on site to test unit for not draining, test unit found drain pump humming but not eliminating water, replaced pump, tested unit through diagnostics,all components activating drain pump is draining, no leaks detected job complete"

"Arrived on site for a defective compressor,replaced defective compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"

Arrived onsite for a dishwasher that is still leaking out of the front on the right side. I found the toe kick sound barrier insulation completely soaked with water. I tested the unit and found no leaks in the service cycle. The customer was using Cascade pods with Dawn. I loaded the dispenser with a pod and ran a cycle. About 10 minutes after the dispenser opened the unit started leaking water and suds from the front of the unit. I found the tub full of suds allowing water to run over the tub seal. The customer grandson took a photo of the suds to show Ms Baker. I talked with Ms Baker on the phone and explained what was causing the leak and advised trying a different pod or changing to liquid detergent. There were no other water leaks present at the time of service. Call complete.

Arrived onsite to replace a dishwasher heater for Special Project S17304. I replaced the heater and tested the unit. All is working as designed and there were no water leaks present at the time of service. Call complete.

Arrived on site to test unit for excessive shaking. Found no stored error codes. Customer provided photo of washer pulled out about 18 from wall after completed cycle. Replaced suspension and control. Unit completed diagnostics with no issues. No leaks detected. Job complete.

Arrived on site to test unit for not starting. Found start button not responding. Verified connections were secure and receiving proper voltage. Replaced console under APEX 1yr warranty. Unit now working as designed. No leaks detected. Job complete.

Arrived on site to test unit for filling with water and not advancing through cycles. Found error f8e1(no/long full). Found valves opening and closing as designed. Found water level switch in control not recognizing water levels. Replaced control and completed diagnostics with no issues after calibration was done. No leaks detected. Job complete.

Arrived on site to install previously diagnosed part. Inspected unit at work area. Replaced the motor and tested the unit. The unit began to heat and tumble and operate as designed. Call complete.

"Arrived on site to inspect washer dispensing a lot of detergent and spinning out the water from the clothing. Upon further inspection, the customer advised that they have a water softener system and theyre using a detergent provided by the manufacturer. I removed the top panel and placed the unit in diagnostics and manually tested the dispenser and pump. I removed the dispenser drawer in order to monitor the detergent flow from the pump and found it operating as designed. I contacted techline and and spoke to Adrian and advised of the complaint and my findings. I questioned if the detergent dose could be calibrated as I could not find it in the owners manual and Adrian walked me through the steps of calibrating it by pressing Temp and Soil together and waiting for the numbers to appear. Once the numbers appeared, I calibrated the unit to 6 and tested. Unit is operating as designed and pumping a minimal amount of detergent now. Adrian provided SR#7735686445. I demonstrated to the customer on how to calibrate and recommended they leave it on 6 due to the water softener system. No water leaks observed during service, job completed."

"Arrived on site for dryer, inspected unit and work area. On my last visit I think the connector came lose from sensor. Unit is now operating as designed. Job completed."

"Arrived on site for washer, inspected unit and work area. Customer complaint was unit not working. Tested unit in diagnostics and found no stored error codes. Ran unit in diagnostics and found it working properly. Unit is operating as designed and no leaks where observed during service. Job completed."

"Arrived on site for dishwasher making a grinding noise. I inspected the unit and work area. I ran a diagnostic cycle, I found no fault codes. I found the water filing, the wash motor coming on and the drain pump working as designed. I could not recreate the noise. I gained access to the drain pump housing and found no debris or anything stuck in the drain pump. I found the drain chopper intact. I ran the unit several times and could not get the unit to produce an unusual noise. The unit is working as designed job complete."

"Arrived on site and found washer was making noise during cycle and then not running properly at all. Replaced actuator, belt, capacitor, and cam kit, and washer will now complete a diagnostic cycle. If issue continues will need agitator, motor, and gearcase.job complete"

"Arrived on site and found saved Error codes F3E3, F0E4 again. Replace valve assembly and found cold water side on original is partially clogged. This may have been what is causing error code. Ran a diagnostic cycle after replacement and they completed properly, job complete"

Arrived onsite for unit having stopped and entered an emergency drain. Found a sudsing leak that caused the overfill switch to trip and command an emergency drain. Tested. Unit is now operating as designed without leaking. All checks good.

Arrived on site. Found excessive damage to unit uploaded pictures called tech support sent pictures to tech support per tech support customer to contact Jenn air customer relations @ 800-jennair and give file #File # 7735684847

"Arrived on site for not dispensing water. Diagnosed a frozen water tank,removed evaporator cover added sealer to gaps between fan scroll and air tower defrosted water tank and fill tube,ran diagnostics icemaker passed harvest and passed fill,tested water dispenser unit now working as designed. ; used 1 212643 (Sealer) from stock"

Arrived on site. Power cycled unit ran diagnostics all test passed ran external drain pump multiple times water filled drain pump and drained correctly multiple times.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the leveling feet and tested the unit. The unit begin to work and operate as designed with no abnormal sounds present. Call complete.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to remove the blower wheel and found that the blower wheel was completely stripped and seized onto the motor. Had to chisel out the blower wheel and replaced both motor and blower wheel. Checked all rollers and idler pulley. Found all to be functioning and working as designed. Reassemble the unit and tested the unit on a time dry cycle. The unit begin to work and operate as designed. Call complete.

Arrived on site to diagnose dishwasher leaking water when in use the last couple cycles. Ran unit and found no evidence of leak from under unit. Level on unit looks good as well. Could see thick hard water deposits and possible leak spots on the door gasket on the left side. Replaced door gasket. Customer will run a couple cycles and follow up if leak persists. Call complete.

Arrived onsite for a refrigerator with a door not closing correctly. I found the spring in the RC center door mullion defective. I replaced the mullion and the doors work as designed. Call complete.

Arrived on site for previously diagnosed parts. Installed the service pointer w11092686 and the evap fan. Informed customer to let the refrigerator cool down before putting anything into the unit. No water leaks detected during service.

Arrived on site to replace previously ordered parts for oven. Replaced sensor and found all is functioning properly at this time.

Arrived onsite and found unit operating with with no simmer function due to valves not being tuned to conversion from natural gas. Tuned the valves. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived onsite for dishwasher not completing cycle. Upon arrival inspected unit. Ran diagnostics and found stored error code for wash motor not running. Ran unit and confirmed motor failure. Replaced motor. Tested unit and unit is functioning properly. Job complete

Arrived onsite for washer latch locked. Upon arrival inspected unit. Found latch non responsive. Power to latch was good. Replaced latch. Tested unit and unit is functioning properly. Job complete.

Arrived onsite for vent hood making noise. Upon arrival inspected unit. Found debris caught in fan blades making noise. Removed debris. Tested and found that unit is not installed properly causing the upper panel to bow inwards and rub against the fan assembly. Customer will contact builder to adjust. Showed customer that when panel is in correct position the unit operates correctly. Customer understood and will call builder. Job complete

Arrived onsite for squeaking. Upon arrival test unit and found squeaking coming from support wheels and belt idler. Need to repair with kit. Replaced kit and test unit. Unit operates as designed. Job complete

Arrived onsite to install previously ordered parts. Replaced main control . Test unit by washing a load of laundry on a normal cycle. Unit is operating as designed. No leaks present at this time. Job complete

Arrived on site to replace console. Replaced console test unit and unit ray good job complete.

Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete.

Arrived on site for dryer making a scraping noise . Found pieces of cardboard had fallen down lint trap to blower wheel. Removed debris for housing . Unit is performing normally . Job complete

Arrived on site to test unit for OL error. Found no stored error codes. Found control not recognizing water levels and not measure load sizes properly. Replaced control and completed diagnostics with no issues. Advised to download Maytag app and connect unit to WiFi. No leaks detected. Job complete.

"Arrived on site to test unit for not filling enough water, customer stated that it does not put enough water in unit , tested unit found unit filling as designed, explained to customer on functionality of the unit and to read through owners manual, unit is running as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed led module, replaced part tested unit unit now running as designed, job complete"

"Arrived on site to replace previously diagnosed evaporator motor, replaced part, tested unit unit now running as designed, job complete"

"Arrived on site to test unit for noise, customer stated that the noise happened a few times like it was ceasing, tested unit found slider not disengaging properly, removed rotor and found it cracked on stem causing it to cease, also customer had drain hose pushed in the sewer causing water to Siphon, replaced slider, clutch and rotor, secured drain hose properly, tested unit unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for damage, tested unit found left side of front panel dented, replaced panel,job complete"

"Arrived on site to test unit for excessive noise, tested unit found vibration coming for evaporator motor, replaced motor and applied sound pads around mounting to dampen sound part number w11113654, stated to customer the some sound is normal and at times it can sound louder then usual at this time unit is running as designed, job complete"

"Arrived on site for refrigerator, inspected unit and work area. Customer complaint was stoped cooling and stoped making ice. I ran unit in diagnostics on step 4 and passed I inspected for any frost build up and noting. I inspected the deli harness and found it broken, also inspected the deli ui and it was still operating properly. Im ordering a sealed system repair. . Sealed system is under warranty. C-NOTE Office to schedule call for a sealed system repair and deli harness repair for 3hrs. no leaks observed during service. ordrng 1 W11170612 (Harness) and 1 WPW10608485 (FC EVAPORATOR) and 1 W10832994 (Compressor) and 1 W10630535 (RC Evaporator) and 1 WPW10143759 (UV Dryer) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 Sealedsystemrepair (Sealed system repair C-NOTE)"

"Arrived on site to diagnose oven with no power to panel. Customer had cooked some potatoes and door was open a bit, console blinked out shortly after. Checked thermal fuse and found fuse open, likely failed due to heat / steam from the potatoes.

Arrived on site for Ge cooktop not turning back on after the power outages. I inspected the unit and work area. I gained access to the main control. I visually inspected the control and found it shorted. I spoke to the customer about the control and that it is on back order.. They are aware of the potential long wait time for the control. The office will reschedule when we have eta on the part.; ordrng 1 WB23T10024 (Main control)

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=26 degrees and RC=45 degrees. I removed the FC evap cover and found no frost pattern on the evaporator and it was wet. I tested amp draw to the compressor and found it at .51amps. I placed my gauges in the drier and compressor and found the compressor side in a deep vacuum and the drier side showing just above 50psi. I checked for leaks and found none. I advised my customer of my findings and advised the unit would need a sealed system repair. I am ordering the compressor kit, UV dye drier, access valve, NITROGEN, evaporator, CNOTE-2 HOUR SERVICE, and office to schedule return service. Unit left unplugged for safety and no water connections to the unit. ; ordrng 1 W10507884 (Compressor kit) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (UV dye drier) and 1 W11644054 (Precooler) and 1 W11506635 (Access valve) and 1 NITROGEN (NITROGEN) and 1 CNOTE (2 HOUR JOB)"

"Arrived on site for washer, inspected unit and work area. Customer complaint was washer stop working when power outage arrived. Unit was full of water, I gained access to the control and tested voltage to ui and nothing, found bad control board. Im ordering control and returning with UI. Used harness to connect directly to drain pump and empty the water in tub. No leaks where observed during service. ordrng 1 W11419171 (Control) and 1 W11478526 (Panel UI)"

Arrived on site to test unit for F47. Test unit and found bad module. Part might be covered under warranty fir 5 years ; ordrng 1 W10857232 (Module) and 1 Checkifpartiscovered (Check if part is covered)

"Arrived on site to diagnose washer not draining. Examined unit and found some water still remaining. Attempted to drain via cycle and could not get unit to drain. Replaced drain pump since pump was unresponsive and had some rust on it. Retested in diagnostics and spin cycle, and unit still would not drain indicating a failure in the control as well. Unit needs new control, and drain pump already replaced. Ordering control and replacement drain pump to retest. ordrng 1 EBR76262102 (Control) and 1 5859ea1004f (Drain Pump)"

"Arrived on site to test unit for unit leaking. Test unit and found damaged tub due to rust creating unit leak. Will need new tub, tub covered under warranty will also need to replaced sump and motor.ordrng 1 WPW10681506 (Tub) and 1 2hourjob (2 hour job)"

Arrived onsite for microwave oven combo not powering on. Upon arrival inspected unit. Panel was not responsive. Checked breaker and was not tripped but flipped to power cycle. Upon powering up the unit turned on. Panel powered on and cavity lights turned on. Tried running a test but unit began failing. Panel kept restarting with power indicator. Spoke to JC and checked supply at board. Found missing L2. Was receiving 125 vac. Due to glitching ordering UI and control. Notified customer that the supply must be checked to insure 240 vac is present to the unit. Office to reschedule. Please insure supply voltage is fixed before rescheduling. ; ordrng 1 W11297728 (Console UI)

"Arrived on site for refrigerator not cooling/leaking. Upon arrival found unit unplugged and at room temp. Plugged unit in and found all fans, and compressor running. Allowed unit to run and found evap coil evenly frosting over evenly. Found no signs of dye in compressor or evap compartments. Found fill tube between liner fill line and ice maker missing causing water to dump into fc and rc. ordrng 1 WP2174755 (Tube)"

"Arrived on sit for dishwasher not completeling the cycle. I inspected the unit and work area i found fault. Codes F4e3 wash motor failure f5e1 door stick open f7e1no heat. I ran a diagnostic cycle. I found the unit filling. The diverted valve moving, but the wash motor not running. I found good voltage to the wash motor. The unit is heating a draining. It needs a new motor assembly. I am ordering the assembly. The office will reschedule.; O-emld tckt"

"Arrived on site to diagnose a dishwasher with a rack not staying in position. Found third level rack stop broken, and it will need to be replaced to complete repairs ordrng 1 W11545307"

"Arrived to inspect cooktop issue. I found a defect within the cooktop surface, requiring replacement. The left rear drawer slide was missing as well. Office to order the parts and contact the customer to arrange return service. Unit is within 30 days of installation and has not been leased yet. ; ordrng 1 W11175876 (Cooktop) and 1 W10807828 (GLIDE-DRWR)"

"Arrived on site for refrigerator not cooling/leaking. Upon arrival found unit unplugged and at room temp. Plugged unit in and found all fans, and compressor running. Allowed unit to run and found evap coil evenly frosting over evenly. Found no signs of dye in compressor or evap compartments. Found fill tube between liner fill line and ice maker missing causing water to dump into fc and rc. Rescheduled customer to complete repairs with tube WP2174755.; ordrng 1 WP2174755 (Tube)"

"Arrived on site for burner not igniting. On inspection found the front right burner would not ignite. Adjusted the burner head, it started to ignite but it took several sparks to ignite. I found the igniter switch spring was not working correctly. Ordering new switch W11344433; ordrng 1 W11344433 (Spark harness)"

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor not coming on. I found the start device receiving power. I replaced the start device and still found the compressor not getting out of start up. I am. Ordering a sealed system to complete the repair. The office will reschedule when we have an eta on parts.; ordrng 1 W11370574 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11559685 (Drip tray) and 1 W11368877 (Evaporator) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)

Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor not coming on. I found the start device receiving power. I replaced the start device and still found the compressor not getting out of start up. I am. Ordering a sealed system to complete the repair. The office will reschedule when we have an eta on parts.; ordrng 1 W11370574 (Compressor) and 1 Uvdryer (Uv dryer) and 1 W11559685 (Drip tray) and 1 W11368877 (Evaporator) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler)

Arrived on site for a refrigerator that has frosting up in the freezer section. Inspected unit and work area. The customer advised that the freezer had frosted up one time but has since not been an issue. They did advise that they were having issues with the icemaker again not making ice. I ran the unit through diagnostics and found all tests pass except when I came to the ice maker error codes. The icemaker error codes showed an E5 indicating a bad icemaker thermistor. The customer also complained about frost buildup between the ice door and the heater facia. Ordering the ice door and icemaker for repair. The office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11579560 (Icemaker) and 1 W11171728 (Ice door)

Arrived on site and found right front burner only has a simmer flame. Found gas line from manifold to orifice holder was twisted until it crimped and broke. Took pictures. A new one will be needed to complete repair.; ordrng 1 W10892422 (Orifice holder)

Arrived on site for washer not working correctly. Upon arrival confirmed issue and found f7e1 in diagnostics.after further tests I found unit had stable 120 connection and ACU was outputting correct voltage. Found actuator shifting between agitation/spin. Found cap not holding capacitance and not allowing voltage to get to motor properly. complete repairs with new capacitor; ordrng 1 W11158830 (Capacitor)

Arrived on site for MW sparking. On inspection found the paint bubbling up next to the turn table. Called WP and they said try the paint on the unit. Ordering paint for the unit.Sr7735683192; ordrng 1 WP261869 (Paint)

"Arrived on site for refrigerator, inspected unit and work area. Customers complaint was not cooling well. Took temps on FC 02? RC 34?. I inspected freezer for frost and found the evaporator cover full of ice. I tested the defrost in diagnostics and found 120v going to the heater. I then ohm the heater and found it open. Unit will need a new defrost heater with with harness. I advised customer that I need to order parts and there is no eta at this time. Office to order parts and reschedule when parts are available. Advised customer to defrost unit 48 hrs before our arrival. ; ordrng 1 W11650662 (Heater)"

Arrived onsite for repeat defrost issue of frosted evap and cooling issues and verified the heater is operating in forced defrost. But it is not operating long enough or often enough to maintain a defrost on the evap. Ordering controls to repair function. Office to reschedule due to parts availability. ; ordrng 1 W11566894 (Ui)

"Arrived on site for unit flashing 9-1 error code . Found water in tub. Ran diagnostics got long drain error . Drain pump failed and shorted out control . Replaced control , ordering drain pump . Removed water from tub . Left unit unplugged and drain motor unplugged . No water leaks detected at time of service. ; ordrng 1 W11399437 (Drain pump)"

"JDB9000CWP3 Arrived to inspect no operation. I entered service test mode and found 5-1 and 7-1 error codes stored in memory and I cleared for testing. The unit filled and when the circulation pump engaged, the motor could be heard, but there was ticking from likely debris and very little water flow. The heating element was deformed, likely from the lack of water flow and getting hot and I was able to re-form it into the correct shape and position. sump assembly and removed and replaced. All operations return and the unit operated as designed. No leaks observed during service.