We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Harker Heights, TX 76548
Sterling
Job Details:
01/21/2025
"On arrival verified complaint of unit throwing F 2E 3 air code. The previous diagnosis replaced high limit with bill, built an inlet through mister rand cycle on time.Dry for 20 minutes, no area pops up. Motor is working correctly and unit is heating. The unit is now working as design job complete. Installed wp8577274"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Seguin, TX 78155
Brandon
Job Details:
01/21/2025
"Arrived on site for customer complaint of unit being full of water and not completing cycles. Found broken lower wire harness. I replaced lower wire harness, unit tested good. Part used w11643701"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Killeen, TX 76542
Robert
Job Details:
01/21/2025
WTW4816FW2 Arrived on site from previous visit to install part. I installed water valve and tested product works as it's designed no sounds anymore no water leaks visible from main water supply.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Kyle, TX 78640
Tim M
Job Details:
01/21/2025
"Arrived on site to test unit for drain pump constantly running. Upon arrival customer stated unit is still in warranty per extended warranty from the home builder. Entitlement does not show any record of extended warranty, per claims customer will have to contact WPL in order to provide closing documents and get the entitlement updated. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, TX 76537
David Z
Job Details:
01/21/2025
Arrived on site to diagnose dishwasher not cleaning dishes. Tested unit and found it fills but wash motor never engages. Replaced sump and motor assembly to resolve. Tested unit and confirmed no water leaks present and unit working as designed. Parts used - W11025157.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ04
Near New Braunfels, TX 78132
Andrew
Job Details:
01/21/2025
"Arrived on site and verified compressor is seized. Replaced compressor(W11727250), drier(WPW10143759), access port(W11506635), lower harness(W11614808), start device(W11615506) and run cap(WPW10350564). Vacuumed system down and charged to specs with 56g of r600a. Advised customer to monitor. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, TX 78641
Miguel
Job Details:
01/21/2025
Arrived on site for dishwasher nktnfinishing cycles and spray arms not moving. Found f4e3. Cleared codes. Confirmed motor is not running. Removed racks. Replaced motor sump assembly. Verified operation. Call complete. W11613480
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Waco, TX 76704
Jonathan M
Job Details:
01/21/2025
"Arrived downside to install previously diagnosed parts. Inspected unit and work area. I replaced the drain pump, harness, and UI and still found the unit would not turn on. I checked voltage going to the user interface and found the illumination voltage but no communication voltage going to the user interface. Ordering the control and reordering thenUI just in case. I rescheduled the customer to 1/27. W11395618, W115908698, and W11478524. ; ordrng 1 W11543994 (Control) and 1 W11478524 (UI)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78519LV00
Near Harker Heights, TX 76548
David Z
Job Details:
01/21/2025
"Arrived on site to diagnose microwave tripping breaker. Customer said unit originally popped breaking utilizing an AIR FRY cycle. They replaced the fuse, and this did not fix the issue, and fuse pops every time. I installed a resettable breaker, and found the hosie breaker trips before my resettable breaker. Called tech line and confirmed that the HALOGEN, QUARTZ, AND CONVECT heaters all run during air fry. Based on this it's highly likely the wiring harness is grounding / melted in one of those areas. Ordering bulbs, convect and main harness to resolve. Set for 2 hours due to main harness install time and difficulty. Office to schedule. ; ordrng 1 W11302364 (Main Harness) and 1 WP8184837 (Halogen Bulb) and 1 WPW10510203 (Quartz Heater) and 1 WPW10571554 (Convection Assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS
Near Woodway, TX 76712
Jonathan M
Job Details:
01/21/2025
"Arrive on site to install previously diagnosed parts. Inspected unit and work area. I replaced the wash motor assembly, dispenser, inlet hose, inlet assembly, inlet assembly gasket, and rollers and tested the unit. I found the unit working and operating as designed with no leaks present during operation. The unit is working and operating as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Leander, TX 78641
Miguel
Job Details:
01/21/2025
Arrived on site for dishwasher not spraying. Diagnostics shows f4e3. Confirmed motor is not turning. Replaced sump motor assembly. Verified operation. Call complete. W11613480
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Waco, TX 76708
Jonathan M
Job Details:
01/21/2025
Arrived on site for a dryer that is making a normal sound. Inspected unit and work area. I confirmed the customers complaint upon arrival after starting a cycle. I disassembled the unit and found one of the rollers completely seized on the roller shaft. I replaced the rollers and idler pulley and clean3d off the roller shafts. I reassembled the unit and tested it. I found the unit working and operating as designed with no abnormal sounds present. Call complete. 4392065.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Killeen, TX 76542
Sterling
Job Details:
01/21/2025
"On arrival verified complaint of dishwasher, not washing verified voltage and polarity at the outlet is correct. Ran diag mode and confirmed something motor is not activating. There's vaulted to the sump is 115 V,AC. Replaced some assembly and found sump now activates, but only pulses. Reverified voltage is correct. Replace sump assembly again with a sump from another job. Unit is still pulsing, and not pumping. Rerun diag test and verify voltage coming from the control Control board is sending out variable voltage. Replace the main control unit is now sending out constant voltage from the main control board. But sump assembly is still pulsing, spoke to service thread and was advised to order sump assembly main control and wire harness. Ordering W11697034 harness, control w11637581, w11613479 sump. Reschedule for 1/28; ordrng 1 W11697034 (Harness) and 1 w11637581 (Control) and 1 w11613479 (Sump assy)"
We serviced a
WHIRLPOOL WASHER
Model WTW5600SQ0
Near Lorena, TX 76655
Jonathan M
Job Details:
01/21/2025
Arrived on site to install previously diagnosed parts. I replaced the clutch and the gear case but found the thrust missing. I checked the clutch component bag and did not find that inside of the clutch parts assembly. I spoke to DW and was advised to order the thrust and make sure the customer doesn't not use the unit until that is replaced. I rescheduled the customer to 1/27. 285785 and 3360629.; ordrng 1 WP63292 (Thrust)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Bertram, TX 78605
Lou
Job Details:
01/21/2025
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the suspension rods and calibrated and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11130362"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near San Marcos, TX 78666
Andrew
Job Details:
01/21/2025
Arrived on site to test unit for freezing items in RC. Found RC thermistor was reading 3700ohms(60-65). Replaced RC thermistor. Advised customer to monitor. Able advised customer if doors are not being opened allot throughout the day cold air will settle in bins and cause items to freeze. Advised customer if she notices or experiences rosin to turn Temps up. Changed temp setting from 37 to 39 in RC. No leaks detected. Job complete.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Killeen, TX 76541
Robert
Job Details:
01/21/2025
MVW5430MW1 Arrived on site for a washer not working. On arrival verified issue long drain error code deleted error looked under washer lose wire to drain pump fixed issue product works as it's designed. No parts used no water leaks visible from main water supply.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Temple, TX 76502
Sterling
Job Details:
01/21/2025
On arrival verified complaint of unit leaking for a previous diagnosis. Replace the locking nuts on the upper rack assembly. The upper slides that were ordered are incorrect and are not needed. Randyak cycle and verified with customer that union is no longer leaking job complete. Installed 4x w11545286
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Buda, TX 78610
Tim M
Job Details:
01/21/2025
"Arrived on site to test unit for oversudsing. Upon arrival customer stated when draining the unit sounds a lot louder and a SD message appears on screen. Entered diagnostics, found F0E2 oversuds and F8E1 long fill error codes stored. Ran a diagnostic cycle, when draining, the pump sounded strained and not pumping enough water out. Removed filter and found it packed with debris and clothing items. Removed all debris and tested unit, drain pump has been restored to its optimal performance. LoFlo error code was due to the unit being started, but the water was off. Inlet valves have not debris on the filters. Customer is using minimal amount of detergent. If callback occurs, advise returning with shocks. Unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Hutto, TX 78634
Wesley
Job Details:
01/21/2025
Arrived onsite and fouhd unit not running at all. Accessed rear and checked fuses. Found thermal fuse blown. Verified voltage and polarity. Verified exterior wall duct is clear and the unit flows well. Verified heater is not grounded and the heat cycles correctly. Replaced thermal fuse to repair. WP3392519
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ2
Near New Braunfels, TX 78130
Brandon
Job Details:
01/21/2025
"Arrived on site for customer complaint of unitnnot heating. Found failed magnetron and diode, I replaced parts, unit tested good. Parts used w10754299 and w11256462"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Killeen, TX 76549
Robert
Job Details:
01/21/2025
WTW4816FW2 Arrived on site from previous visit to install part . Installed insulation tested product works as it's designed no loud sounds no water leaks visible from main water supply.
We serviced a
JENN-AIR BUILT IN COFFEE
Model JJB6424HM0
Near Woodway, TX 76712
Jonathan M
Job Details:
01/21/2025
"Arrived on site for a coffee machine that is still not dispnsing enough espresso. Inspected unit and work area. I tested the espresso machine and did find the unit dispensing espresso but slowly. I called Whirlpool Techline and spoke to Derrick SR# 7740685262. He had me run through various testing, checking multiple components and the water dispensing system. He also spoke with the engineer of the machine and after all testing, advised me to run the descaling process on the machine due to the water supplied during the hot water testing. He advised that they believed the coffee grinds probably got into the dispensing system and is slightly clogging up the water supply. He wanted me to try that and to try running the espresso cycle again. I ran the descaling process on the machine and after running that, I ran through an espresso making cycle. I found the unit working and operating as designed. Call complete. No parts were installed."
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL00
Near Burnet, TX 78611
Lou
Job Details:
01/21/2025
"Arrived on site to inspect wall oven microwave combo unit with the oven not heating properly. Upon further inspection, I placed the unit in diagnostics and checked error codes and found none. I tested the components and the unit appears to be operating as designed. I went into the tools selection and found the unit not calibrated. I removed the oven door and vent and found the unit not properly installed (photos of installation). I attempted to remove the unit from the cabinet and the unit would not budge. I found the unit is wedged into the cabinet and possibly forced into the cabinet when installed. The front right leveling foot is bent (photo) and the surface board is thin and warped. The surface board is not level with the cabinet at the front which is causing the unit to rest on the vent. I advised the customer that they would need to contact their vendor to get the installers to come and uninstall the unit so I can properly service it. Customer will contact the office to reschedule once the unit is un-installed. ; O-emld tckt"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Pflugerville, TX 78660
Wesley
Job Details:
01/21/2025
Arrived onsite and found unit operating with loose belt squeal. Replaced the belt and tested. Unut is now operating as designed. Advised maintenance on repair.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Round Rock, TX 78665
Daniel A
Job Details:
01/21/2025
"Arrived on site to inpsect dishwasherdisplayimg error code F9E1. Upon further inspection, I placed the unit into diagnostics and ran a diagnosic test. I observed that the wash motor was receiving voltage but no running due to being seized. I replaced the motor assembly and retested the dishwasher. The dishwasher is now operating as designed. No water leaks observed during service. W11416362"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Canyon Lake, TX 78132
Andrew
Job Details:
01/21/2025
Arrived on site to test unit for tripping breaker when oven in use. Verified issue. Found new bake element is faulty. Ordering new element and office to reschedule. Contractor not present for signature. ; ordrng 1 W11182108 (Bake element)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78641
Miguel
Job Details:
01/21/2025
"Arrived on site for front burners not lighting. Removed burner heads. Found both burner heads loose in middle. Replaced right side with new burner head, verified operation. Will need another for left side. Reset for Mon pm.; ordrng 1 W11344539 (Burner head)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Leander, TX 78641
Daniel A
Job Details:
01/21/2025
"Arrived on site to inspect dryer, taking multiple cycles to dry. Upon further inspection, I ran an airflow test and found the airflow to be very restricted. I detached the vent and tested the dryer again, and the airflow passed, indicating that there is no problem with the dryer. I verified the proper operation of the dryer by checking the operating temperature, and the dryer cycling temperatures are measuring good with no issues found. I advised the customer that the issue is with the air vent and will need to be checked and cleaned out so the dryer can properly expel the moist air. No parts installed ."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hutto, TX 78634
Wesley
Job Details:
01/21/2025
Arrived onsite to fix the hub on the washer and was unable to remove the wash tower due to seizing. Using penetrating oil and belt method as well as other loosening motions was unable to budge after 20 minutes. Ordering wash tower and returning with other parts. Customer would like sooner service. No parts. ; ordrng 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM13
Near Copperas Cove, TX 76522
Robert
Job Details:
01/21/2025
WRS315SDHM13 Arrived on site from previous visit to install part. Installed sound padding and tighten screws that were lose on the compressor product works as it's designed no leaks visible from main water supply.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Killeen, TX 76549
Robert
Job Details:
01/21/2025
MED4500MW0 Arrived on site for a dryer making loud noises. On arrival verified issue further inspection after taking dryer apart found a big pile of lint behind blower uploaded photo tested dryer works as it's designed. Notified client that ventilation to home needs to be cleaned. No parts used thank you.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Seguin, TX 78155
Brandon
Job Details:
01/21/2025
"Arrived on site for customer complaint of unit not spinning out the clothes all the way. I ran diagnostic test, unit passed diagnostic test cycle. I calibrated unit, unit tested good. If problem continues, order motor and capacitor."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near San Marcos, TX 78666
Andrew
Job Details:
01/21/2025
Arrived on site and replaced previously diagnosed console(W11413566) and vent housing(W11129408). Unit now working as designed. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ0
Near Buda, TX 78610
Tim M
Job Details:
01/21/2025
"Arrived on site to replace previously diagnosed part. Replaced sump assembly (W11416363) and extensively tested unit for any potential leak point. Leak has been eliminated and unit is now running as designed, job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Waco, TX 76706
Jonathan M
Job Details:
01/21/2025
"Arrived on site for a washing machine that is making a grinding noise at the end of a cycle. Inspected unit and work area. The customer advised that the unit does work fine and it does complete each cycle, but that there is an audible noise at the end of the cycle. I did confirm the customers complaint and checked underneath the unit. I founndthe slider broken. I replaced the slider and tested the unit. The unit began to work and operate as designed. Call complete. W10734521."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Seguin, TX 78155
Brandon
Job Details:
01/21/2025
"Arrived on site for customer complaint of unit not draining. Found failed latch and lower wire harness. I replaced latch, lower wire harness and added clip, unit tested good. Parts used w11670519, w11643701, w11755726"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near San Marcos, TX 78666
Andrew
Job Details:
01/21/2025
Arrived on site to test unit for no completing wash cycle. Customer stated it has been working since initial issue. Found error f0e5(off balance). Replaced control board(W11603811) and completed diagnostics with no issues. No leaks detected. Job complete.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, TX 78728
Scott
Job Details:
01/21/2025
Apt . 177 .arrived on site for washer not agitating or spinning . Ran diagnostics and got 7-1 error code . Washer only humming in agitation and spin . Found nut on cam assembly had come off and caused pully to drop and belt slipped off both pulleys . Belt is in good shape replaced spluch assembly W10721967. Ran calibration and diagnostics wash test all checked normal. Nomwater leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Temple, TX 76504
Sterling
Job Details:
01/21/2025
On arrival verified complaint of not washing. Per previous diag replaced sump motor. Ran diag cycle and quick wash and confirmed operation. Unit is now washing and not leaking. Job complete installed w11613479
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ13
Near Round Rock, TX 78664
Daniel A
Job Details:
01/21/2025
"Arrived on site to inspect refrigerator with roller issues. Upon further inspection, the customer informed me that she is concerned that the refrigerator wheels are not locked and will roll forward sometime when opening the door. I informed the customer that this unit doesn't have adjustable feet and it is how it is designed. I found that the refrigerator was a little un level, and I leveled it, and I made front wheel stops out of some extra pieces of rubber. The rubber stops fixed the customer's issue. The unit is operating as designed water leaks observed during service."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Georgetown, TX 78633
David Z
Job Details:
01/21/2025
Arrived on site to diagnose microwave with hanging element. Found element hanging due to broken support. Replaced support to resolve. Tested unit and verified proper fitment. Parts used - W11724411.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78757
Scott
Job Details:
01/21/2025
"Arrived on site , replaced inner door cover and ui console .W11378949, W11690848. Ran diagnostics, no error codes . Unit is heating properly . No lint build up detected at time of service. Job complete"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78758
Scott
Job Details:
01/21/2025
Arrived on site for dryer not starting . Found thermal fuse has blown . Replaced fuse WP3392519. Unit is now starting and heating . No lint build up at time of service . Job complete
We serviced a
WHIRLPOOL VENTHOOD
Model WVW53UC0LS
Near Liberty Hill, TX 78642
Lou
Job Details:
01/21/2025
"Arrived on site to inspect venthood light not working. Upon further inspection, I found the right light not working. I gained access to the light harness not plugged in (photo). Connected harness and tested and unit is operating as designed, job completed. No parts installed. No one available to sign for receipt, new build vacant home."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Austin, TX 78758
Scott
Job Details:
01/21/2025
"Arrived on site ,replaced float switch and float assembly WPW10346525 ,WPW10195039. Ran diagnostics test cycle . All checked normal. Started normal wash cycle and advises tenant to let run due to sitting awhile and smelling . No water leaks Detected at time of service . Maintenance unavailable to sign ticket . Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Killeen, TX 76549
Robert
Job Details:
01/21/2025
"WFES3330RS0 Arrived on site from previous visit to install parts. I installed bake,broil element, and control .Removed ground wire preheated to five hundred degrees temperature reached without tripping breaker. Rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. Checked polarity and voltage readings were correct product works as it's designed. Recommend client to contact home builder if it happens again. Calling whirlpool safety SR #7740702180"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Kyle, TX 78640
Tim M
Job Details:
01/21/2025
"Arrived on site to test unit for broken latch. Upon arrival customer stated unit stopped latching, Best Buy replaced the lid latch and after a couple cycles, the unit stopped mid cycle, would not unlock the lid. Tested unit, found drain pump not engaging. Inspected harness and found drain pump wire has broken. Repaired harness using a butt splice, secured harness to prevent future breakage. Tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, no parts installed, job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS02
Near Austin, TX 78732
Matthew
Job Details:
01/20/2025
Arrived on site for unit not working. Upon arrival unit would not power on. Pulled unit to check electrical connection. Power cord was not seated all the way in outlet plugged cord in securely unit turned on immediately. Monitored unit to make sure it made a full harvest cycle. Customer will monitor no parts used job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pflugerville, TX 78660
Wesley
Job Details:
01/20/2025
Arrived onsite for no cool and found compressor overloading start device. Foundnbad compressor using test start device. Ordering sealed system repair under 60 month provision. Office to reschedule. Unit is in the garage and will require pm appointment on a warmer day. ; ordrng 1 WPW10507886 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Leander, TX 78641
Miguel
Job Details:
01/20/2025
Arrived on site for refrigerator not cooling properly. Also lights do not work. Entered diagnostics and verified fan operation. Tested defrost. Set to basic defrost. Damper made noise when testing. Light modules need to be changed as all lights are not working. Pantry damper also making noise. Ordering parts needed. Office will call to schedule. ; ordrng 1 WP2221296 (Air damper) and 1 WP2221296 (Damper) and 1 W10785656 (Damper control) and 1 W10797519 (Air damper)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Nolanville, TX 76559
Robert
Job Details:
01/20/2025
WFW560CHW4 Arrived on site for a washer with door lock issues. On arrival I ran diagnostic and found long drain door was locked and didn't open . I had to unlock the door from the inside of machine water was sitting . I removed all water and removed filter not enough trash to prevent drain from working further inspection found a piece of cardboard covering drain from tub to drain pump removed and replaced door lock product works as it's designed . No water leaks visible from main water supply.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near New Braunfels, TX 78130
Andrey
Job Details:
01/20/2025
"Arrived on site to test unit for not draining, tested unit found disposable plug not removed , removed plug and tested, unit is now running as designed no leaks detected job complete no parts installed"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Bee Cave, TX 78738
Brandon
Job Details:
01/20/2025
"Arrived on site for customer complaint of lid not attached. Found the top of the cabinet was loose, not hooked in to the frame. I removed the mounting screws, slid top forward and onto hooks, slid back and attached screws, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Bee Cave, TX 78738
Brandon
Job Details:
01/20/2025
"Arrived on site for customer complaint of lid not attached. Found the top of the cabinet was loose, not hooked in to the frame. I removed the mounting screws, slid top forward and onto hooks, slid back and attached screws, unit tested good."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Wimberley, TX 78676
Andrew
Job Details:
01/20/2025
Arrived on site to test unit for noise. Found unit was dispatched as OOW. Advised customer to take a video of noise and contact extended warranty for dispatch.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Round Rock, TX 78665
Andrew R
Job Details:
01/20/2025
"Arrived onsite for unit with F8E1 present. I confirmed the unit was not getting correct water fill. I replaced the valve and tested unit. Unit now fills as designed and operates as designed. No water leaks present after repair. Call complete. Installed W11165546 REG, WATER INLET."
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Austin, TX 78739
Brandon
Job Details:
01/20/2025
"Arrived on site for customer complaint of dryer not heating. I replaced control and tested unit. Unit would still not light. Called techline, found weak gas pressure going to the dryer. Instructed customer to call gas company. Part used w11618921SR# 7740773020"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Austin, TX 78751
Joe Z
Job Details:
01/20/2025
"Arrived on site for operates then stops with F8-E0 error code. Upon arrival, test unit and confirmed issue of error code F8-E0 for cooling fan to slow. Replaced fan W11107275, and control W11034208. Test unit by preheating to 350. Unit is operating as designed. No gas leaks present at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Manor, TX 78653
James K
Job Details:
01/20/2025
"WRS325SDHZ12 Arrived on site for door handle loose. Upon arrival, found freezer door handle loose. Secured both handles with 1/8 Allen key. Tested unit for door opening and closing. Unit is functioning as designed. No water leaks detected at this time. No parts needed"
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Austin, TX 78732
Matthew
Job Details:
01/20/2025
Arrived onsite for unit temperature issue and door not closing properly. Explained to customer that when uou use convection bake the unit automatically defaults minus 25 degress . This is normal operation showed customer owners manual. Confirmed door issue and replaced hinges. Door swings properly but still haves a gap on left hand side. Called tech line spoke with Glen 1Sr#7740773598. Recommended replacing door panels. Ordering parts office to reschedule Parts usedW11665204W11665203; ordrng 1 W11600222 (Outer door) and 1 W11617223 (Inner door assembly) and 1 W10839793 (Badge)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB1
Near Manor, TX 78653
James K
Job Details:
01/20/2025
"WFC150M0EB1 Arrived on site on site to replace previously ordered part. Upon arrival, proceeded to replace 8009 bulb. Tested unit and now unit is functioning as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Killeen, TX 76549
Sterling
Job Details:
01/20/2025
"On arrival verified complaint of unit, making noise, verify voltage and polarity ran time dry and found motors humming Turn drum by hand and motor turns on and heats unit is operating correctly outside of the motor. Replaced motor and unit is now functioning fully. Job complete installed w11364931."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near New Braunfels, TX 78130
Tim M
Job Details:
01/20/2025
"Arrived on site to test unit for no operation. Upon arrival customer stated unit will start cycles randomly and the quick cycle will not start. Tested unit, verified issues. Quick cycle does not engage. Found F1E1 pilot stuck on error code stored. Relay has shorted and will require a new control. Replaced control (W11683480) and tested unit, quick cycle now engages and in diagnostic cycle all components are properly engaging. Unit is now running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Cedar Park, TX 78613
Miguel
Job Details:
01/20/2025
"Arrived on site for oven not working. Removed from wall to check voltage. Bk-wh= 0 v. Bk-rd=0 bk_G=126. Wh-G =126. Removed plug and it just came out, at outlet i have proper voltage. Verified connections in plug. Tested continuity of plug and all wiring is good. When pushing plug back in i realized it had not been properly inserted the first time. Now getting proper voltage at machine. Unit is now heating as designed. Call complete. 162.36 Auth code: FUXL4W"
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Nolanville, TX 76559
Sterling
Job Details:
01/20/2025
"On arrival verified complaint of leaking. Possibly from transport during moving, visual inspection of the unit shows no physical damage to drum or hoses. Bellow has no signs of damage. Drain pump is in good condition. Rust inside shows long history of leaking water as well as a lot of dried soap. Ran quick cycle and found no leaks. Further inspection of unit shows watermarks showing leaking from vent in back. When running quick cycle empty There was a lot of soap like a bubble bath. Customer did state they wash towels that had dawn dish soap in them. Advised customer how to clean the unit and the importance of rinsing those towels before washing. Advised on proper use and care. Job complete no parts installed. Unable to follow up with SW MGMT as it was after hours."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78617
Joe Z
Job Details:
01/20/2025
"Arrived on site for NOT COMPLETING CYCLES TURN ON SENSING LIGHT ON THEN ABOUT A MIN LATER CYCLE DONE. Upon arrival, ran diagnostics and there are no saved error codes. Inspected gearcase and speed sensor disk is good. Did wipe off dust from all around sensor disk. Inspected cam, belt, motor, and actuator and are good. Test capacitor and is within specs . Calibrated unit. Test unit by running a drain and spin cycle and a normal cycle. Unit is operating as designed. No leaks present. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Austin, TX 78739
Brandon
Job Details:
01/20/2025
"Arrived on site for customer complaint of noise power to the unit. Found failed interlocks and that caused the fuse to blow. I replaced interlocks and fuse, unit tested good. Parts used w11197766 x2 and wpm0805101"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Salado, TX 76571
Sterling
Job Details:
01/20/2025
"On arrival, a verified complaint of not draining ran diagnostic test and verify drain pump is activating. But it is not draining. Inspected disposal and found disposal is clogged clear disposal and attempted to drain again found drain pump is still not pumping very well. Replace drain pump and unit is now draining correctly advised customer of the importance of keeping disposal. Clean and clear of debris, job complete installed w11412291"
We serviced a
KITCHENAID ICE MACHINE
Model KUIP15PRXX0
Near Austin, TX 78738
Luis
Job Details:
01/20/2025
"Arrived on site for no iceand loud noise. Ran diagnostic no water to pan,replaced defective water valve ran diagnostic all test passed. W10585391"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Austin, TX 78756
James K
Job Details:
01/20/2025
"JDPSS244LL2 Arrived on site for unit flashing F7E2 code. Upon arrival, enter diagnostics and found F7E2 water sensor error and F5E1 door lock issue. Cleared codes. Proceeded to replace W11460946 pump&motor. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
MAYTAG MICROWAVE
Model MMV4205DS1
Near Copperas Cove, TX 76522
Robert
Job Details:
01/20/2025
MMV4205DS1 Arrived on site for a otr microwave not heating. On arrival verified issue tested diode and comparator both parts have failed further inspection found magnetron was bad replaced 3 parts tested product works as it's designed.
We serviced a
WHIRLPOOL OVEN
Model WEG745H0LZ5
Near Dripping Springs, TX 78620
Leonardo
Job Details:
01/20/2025
Arrived on site to test unit for gas smell when using the oven. Test unit and found igniter not igniting right away making a gas smell and bad regulator. Resolved regulator and igniter test unit and unit test good job complete. W10861656. WPW10324262 Called safety but they are close due to the holiday.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Buda, TX 78610
Luis
Job Details:
01/20/2025
"Arrived on site for a defective compressor. Removed defective compressor installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11455472,wpw10143759,w11506635"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Waco, TX 76710
Jonathan M
Job Details:
01/20/2025
"Arrived on site to install previously diagnosed parts. The customer stated that since the previous trip, the unit it has been flashing a new error code and wilmo, run more than sixty seconds. I ran the unit through diagnostics and found an FA E4 (diverted cannot find positions) error code. I went ahead and replaced the control, vent, and wash motor assembly. I tested the unit and found the unit working and operating as designed with no leaks present during operation. Call complete. W11460945, W11672039, and W11649995."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Round Rock, TX 78665
Wesley
Job Details:
01/20/2025
Arrived onsite for not crushing ice and found cause to be broken dispenser crush box. Replaced dispenser. Unit is now operating as designed. Advised customer on repair. W11185686
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, TX 78748
Leonardo
Job Details:
01/20/2025
Arrived on site to test unit for unit not draining. Test unit and found drain motor working correctly. Found drain hose has been modified to reach under sink due to how far the sink is. Hose is made out of rubber so when the unit gets pushed back the hose gets pinched not allowing unit to drain. They will need to re route the drain hose. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Dripping Springs, TX 78620
Luis
Job Details:
01/20/2025
"Arrived on site for a defective compressor. Removed defective compressor installed a new compressor,drier and access valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. W11557425,w11506635,wpw10143759"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Buda, TX 78610
Brandon
Job Details:
01/20/2025
"Arrived on site for customer complaint of unit not washing properly. Found failed actuator, I replaced actuator from truck stock, unit tested good. Part used w11481722"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Copperas Cove, TX 76522
Robert
Job Details:
01/20/2025
"WFE320M0JS3 Arrived on site from previous visit to install parts. I installed broil element, lower wireharness, and thermal fuse tested product . Product works as it's designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Leander, TX 78641
Daniel A
Job Details:
01/20/2025
"Arrived on site to inpsect refrigerator making a lot of noise. Upon further inspection, I found that the noise was coming from the cardboard under the condenser vibrating. I secured the cardboard with padding. The sound has been significantly reduced, and the refrigerator is operating as designed. No water leaks observed during service. W11113654"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, TX 78751
Matthew
Job Details:
01/20/2025
Arrived onsite for washer load and go detergent issue. Called tech line spoke with GlenSR# 7740658337. Found no feedback from sensor recommended replacing drawer. Ran test and load and go dispenser is working. Customer will monitor job completed. Parts usedW11413407
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Seguin, TX 78155
Tim M
Job Details:
01/20/2025
"Arrived on site to test unit for over heating and error code. Upon arrival customer stated during a bake cycle at 430?, unit beeped and displayed error. Temps were at 500?. Tested unit, found F6E1 over temp cooking error code stored. Followed service manual, replaced control (W11594224) and as precautionary replaced sensor (WPW10181986). Tested unit, relays are cycling properly and unit is now running as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Andice, TX 78628
David Z
Job Details:
01/20/2025
Arrived on site to diagnose washer that is not starting cycles. Customer also clarified he had to remove water from it. I ran the unit and found no drain pump action. Checked under unit and found the drain pump wiring broken at the harness T. Because of the location of the break I could not effectively repair the wiring. Ordering new lower harness. Office to schedule when parts arrive. ; ordrng 1 W11643701 (Lower Harness) and 1 W11399437 (Drain Pump)
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Horseshoe Bay, TX 78657
David Z
Job Details:
01/20/2025
Arrived on site to follow up on oven repair. I removed the unit from the cavity and tracked down and replaced the lower TOD. confirmed TOD was open. Tested unit with new TOD installed and verified unit working as designed. Had customer present to verify unit was heating. Parts used - WP4449751.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Johnson City, TX 78636
Andrew
Job Details:
01/20/2025
Arrived on site to test unit for not draining and not locking. Found latch was damaged. Also found black wire broken to drain pump. Replaced latch(W11670519) and corrected harness using lower harness(W11643701). Unit now working as designed. No leaks detected at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Wimberley, TX 78676
Andrey
Job Details:
01/20/2025
"Arrived on site to test unit for not working properly, tested unit found system not detecting and detergent even though the bin is full, tested unit found detergent sensor corroded, replaced valve assembly and tested, unitbis now running as designed, job complete installed W11621181"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Belton, TX 76513
Sterling
Job Details:
01/20/2025
"Our rival verified complaint of not running visual inspection of the unit shows a broken strike, replace strike and inspected underneath the unit. No signs of any wear to the belt or gear case leaking oil drain pump harness is in good condition ran diag. Test and found all components are now operating correctly. Start a cycle confirmed to start cycle like it should job complete installed. W11513250"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Johnson City, TX 78636
Andrew
Job Details:
01/20/2025
Arrived on site to test unit for no ice production and no water being dispensed. No stored errors for ice maker. Ice maker completed harvest cycles. No water dispensing and ice maker not filling. Removed water filter and unit now dispensing water and ice maker filled properly in service test 45. Advised customer water filter needs replaced. No parts replaced at this time. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Leander, TX 78641
Daniel A
Job Details:
01/20/2025
"Arrived on site to inspect dishwasher not dispensing detergent. Upon further inspection, I placed the unit into diagnostics and observed no error codes. I gained access to the dispenser and found that the plunger is sliding out of the actuator arm, preventing it from opening the door. I replaced the dispenser and retested the unit. The dishwasher is now operating as designed. No water leaks were observed during service. W11412300"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Dripping Springs, TX 78620
Leonardo
Job Details:
01/20/2025
Arrived on site to test unit for unit giving F8E4 error code water in float. Test unit and found damaged tub on the right side. Tub being damaged in letting water to come out creating a leak. Ordering new tub office to reschedule advised customer not to use. ; ordrng 1 W11409866 (Tub) and 1 2hours (2 hours)
We serviced a
KITCHENAID REFRIGERATOR
Model KURR214KSB00
Near Georgetown, TX 78628
Lou
Job Details:
01/20/2025
"Arrived on site to inspect wine cooler door damage and light won't turn on. Upon further inspection, I found the interior light turned on and the door was closed and the auto light selection was turned on. I turned the auto light selection off and the light turned off when the door was closed. I found a small dent in the lower section of the trim (photo). The unit is still within the cosmetic warranty; therefore, I removed and replaced the door assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed. W11644055"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Holland, TX 76534
Sterling
Job Details:
01/20/2025
On arrival verified complaint small ice and limited water. Verified flow of water at wall. Filter was replaced in December but has never worked correctly. Disconnected reservoir at dual water valve and ran into a cup. Filter housing and reservoir are putting out good flow. Replaced dual valve and both dispenser and ice maker are showing good flow. Job complete installed w11482383
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Seguin, TX 78155
Tim M
Job Details:
01/20/2025
"Arrived on site to test unit for basket issues and clothes not getting washed. Upon arrival tested unit, found when switching to spin, basket does not engage and only the agitator spins. Actuator was not shifting properly, replaced actuator (W10913953) and cam (W10721967) as precautionary, tested unit, unit is now shifting properly and entering a spin but only the agitator is spinning. Hub nut is stripped. Attempted to remove wash plate but it is seized to the gear case shaft, broke out the wash plate and replaced hub nut (W10528947) and wash plate (W10902814). Tested unit, all components are now properly engaging and unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near New Braunfels, TX 78130
Tim M
Job Details:
01/20/2025
"Arrived on site to test unit for not cleaning dishes. Upon arrival customer stated they will start a cycle and intermittently it will not fill with water. Tested unit, found F7E1 not heating error code stored. Also found wash motor not engaging. Replaced wash motor assembly (WPW10671941) and tested unit, heater and motor are both engaging. All other components are properly engaging and unit is now running as designed. If issue reoccurs, recommend returning with a heater and control. No leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5720RR0
Near Austin, TX 78759
Scott
Job Details:
01/20/2025
"Arrived on site for dryer maing noise. Ran test dry with some dampness towels and u it is louder then normal. Put padsW11113654 X4 under motor and counter balance brick. No wear showing on felt seal ,rollers ,pulleys , blower wheel is in good shape as well . No lint build up . No water leaks detected at time e of service . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Round Rock, TX 78664
Andrew R
Job Details:
01/20/2025
"Arrived onsite for dishwasher leaking. Underneath nothing was leaking however, I pulled off the dishwasher door and found a leak coming from the vent assm. I reseated the gasket but when testing the unit continued to leak from the vent assm. Will need to order WPW10329609 Vent Assm to continue with repair. RS FOR 1/24/25 CUSTOMER NEEDS IT TO BE SCHEDULED AT 9AM.; ordrng 1 WPW10329609 (Vent Assm)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Austin, TX 78732
Matthew
Job Details:
01/20/2025
Arrived onsite for pre diagnosed issue. Replaced consoe and tested. Unit is now functioning properly and as designed to job completed. No one on site to get signature from. Parts usedW11325580
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Paige, TX 78659
Joe Z
Job Details:
01/20/2025
"Arrived on site to install previously ordered parts. Upon arrival, began disassembly and found basket is rusted out and believe will begin to crack when banging gearcase through. Also found water leaking from tub. Uploaded pictures on SD. Need to order tub and basket along with 2 hour weigh time for complete rebuild.office to reschedule ; ordrng 1 W10371566 (Tub) and 1 W10554251 (Basket) and 1 2hourweigh (2 hour weigh)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Killeen, TX 76549
Sterling
Job Details:
01/20/2025
"On arrival verified complaint of ice maker leaking in freezer section visual inspection shows that the previous repair to the ice maker filled tub had failed as the fill to extension, built up ice underneath it and was now at an angle, causing it to flow water over into the freezer section Remove the fill tube from the freezer section and reattach the tube extension. Secured with zip tie that was previously missing and resealed with silicone under fill tube. Advised customer to give it 24hrs to cure before utilizing ice maker. Job complete installed w10841140 from SS stock. Ordering w10841140; ordrng 1 w10841140 (Ss replenishment)"