"Arrived on site to test unit for excessive shaking, tested unit found suspension extremely jumpy, replaced and tested unit is now running as designed no leaks detected job complete installed W11130362"

"Arrived on site to test unit for door not shutting and exhaust vent not secured. Upon arrival customer stated door does not shut, there is air blowing from the exhaust, the inside of the unit is always wet and there is little to no lint accumulation. Verified issues, door does not shut due to the strike spreading and then eventually damaging the catch. Replaced catch (W11429587) and strike (W11429589) and tested, door now shuts properly. Secured vent hose. Ran a vent test on the unit, found poor airflow indicating a restriction the venting system. Also the condensation accumulation in the unit is due to the cold temps in the home and the warm moist air entering in from the vent. Advised customer to have the builder inspect the vent for any restrictions, also they can install a louver flap to prevent warm air from entering the home and causing condensation. At this time unit is running and functioning as designed, job complete."

"Arrived on site to test unit for broken door, tested unit found handle broken causing door to come apart, replaced handle and tested, unit is now functioning as designed job complete installed W11730234"

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced console (W10861510) and applied power, allowed unit to sit for 2 minutes. Then removed power and replaced control (W11400681). Ran a calibration cycle successfully. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to replace previously diagnosed harness, replaced and tested unit is now running as designed no leaks detected job complete installed W11568793"

"Arrived on site to install w11026785 motor and w11395618 capacitor. On arrival installed parts and found washer, working as designed call complete"

"Arrived on site to inspect unit for tripping the fuse. Tested unit and replaced the cavity sensor and fuse on the filter board. Found the diode was connected to the incorrect terminal on the capacitor, causing a ground fault. Secured the diode to the correct terminal and tested the unit by heating water for 30 seconds and then for 1 minute. Unit heated properly and did not trip the fuse. Job complete."

"Arrived on site to inspect unit for condensation buildup inside the microwave, even when not in use. Tested the unit and confirmed the damper is opening and closing properly. Spoke with the customer, who stated the home is kept at 69?F. Contacted Techline and performed diagnostic testing. Techline confirmed the unit is operating as designed and advised that the condensation is likely due to warm, humid air from outside entering through the venting and mixing with the cooler indoor air. They recommended the customer have the exterior venting inspected for proper sealing and airflow. No mechanical issues found with the unit. Job complete. SR#7741890665"

"Arrived on site to inspect refrigerator water dispenser dispensing water with black specs. Upon further inpsection, the customer advised that she recently changed the filter and ran two gallons of water through but were still seeing the bits of debris. I was able to trace the black specs back to the filter and suspect that it is a bad filter. I removed the filter and ran the water unitl it was clear and tried the filter again, and the black specs returned. I advised the customer that sometimes the filters require more than 2 gallons to run clear. I recommened that the customer run more watwe hrough the filter until it runs clear ans if it continues to pass black specs then it is a faulty filter chage the filter and it is recommended to change. No water leaks observed during service."

"Arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that they had just plugged the unit in and immediately heard the start device click and the compressor vibrate. I pulled the unit out and gained access to the compressor and start device and using my tester start device, I placed it on the compressor and cycled power to the unit and the compressor came on and the unit began to cool. I removed my tester and installed the start device and capacitor that was prescreened for today's call and cycled power, and the unit is operating as designed. No water leaks observed during service, job completed. W11561262, WPW10350564"

"Arrived on site to inspect refrigerator leaking water. Upon futher inpsection, I found that the water was coming from the RC section. I gained access to the rear of the unit and found that the drain tube was completely clogged with rust and lint and preventing the water from draining properly. I removed and cleaned and cleaned the drain tube. I reinstalled the drain tube and cleared the water and reassembled the unit. The unit is now operating as designed. No water leaks at the end of service."

"Arrived on site to inspect oven displaying error code and not functioning. Upon further inspection, I found that the oven was displaying error F2E1shorted key. Power cycling did not remedy the problem. I verified that the harness was in good condition. I replaced the console due to the internal short. I reassembled the oven and tested it, and it is now operating as designed. W11451409"

"Arrived on site to inspect microwave oven combo displaying error code. Upon further inspection, I observed error code F9E0 (miswire) I pulled out the unit and checked incoming voltage. I verified 120VAC L1to N and 120VAC L2 to N ans 240VAC L1to L2. I replaced the control due to an internal failure. I reasembled the unit and tested the unit and it is now operating as designed and error code did not return. W11448962 vacant house no one on site to sign"

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested. I retested the unit in a normal cycle, and the unit operated as designed. I tested the grid cutter, and it's getting good voltage. I tested the bin thermistor and found it out of range and showing that it's registering that there is ice in the bin when there's not and not allowing the unit to perform a cycle. I removed and replaced the bin thermistor and retested, and the unit is operating as designed. I contacted the customer to advise of my findings and repairs. No water leaks observed during service, job completed. The customer was not home to sign for the receipt. WPW10511923"

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found standing water at the bottom of the tub. I pressed cancel on the control panel to engage the drain pump and could hear the pump come on, but no water was being drained from the unit. Using my shop vac, I removed the water from the unit, then gained access to the drain pump and removed it from the sump assembly. I retested the drain pump and found it pulsating intermittently. I replaced the drain pump and retested and found the unit draining the water, but at a very slow rate. I inspected the drain hose and found it clear, but when the unit was installed, someone placed an extension on the existing drain hose and the extension was smaller or too narrow and debris was getting clogged in the extension hose causing more stress on the drain pump. I advised the customer of my findings and removed the extension hose and connected the dishwasher drain hose to the disposal, and secured it to the disposal. I retested the unit, and it is operating as designed. No water leaks observed during service, job completed. W10876537"

"Arrived on site to insect refrigerator not producing ice. Upon further inspection, I checked temperatures and measured -4FC and 34 RC. I placed the unit into service mode and ran test #120 for the ice maker, and it failed. I ran tests 96 and 97 to check the valves, and the valves are operating as designed and water is coming into the tray. I also ran test 59 and verified the operation of the ice box fan. I replaced the faulty ice maker and tested the ice maker again, and it passed. I also set the fridge to standard defrost. No water leaks observed during servive. W11557001"

"Arrived on site to follow up on washer throwing errors and not draining. Resident advised unit wasn't draining before and its never fully been fixed. I tested the unit and found no drainage at all. I could tell by the smell the trap was clogged. I disassembled the unit and removed a bra pad and other debris from the trap. Drain pump sounded very unhealthy so I replaced the drain as well. I reassembled and tested fully. Found unit is locked on drain and will not stop if you start a cycle. Found overflow error and overload error. I replaced the pressure switch after blowing out the hose, but unit still stuck in flood state with constant drain running. I replaced the main control to resolve this. Once I tested with the new Control i was able to fully verify function and unit working as designed. Repair completed. Parts used - W11578225, W11549931, W11316246."

"Arrived on site to diagnose washer with issues with the lid latching. I found the lid was cracking / splitting at the right side hinge pin, and the right side receiver was broken / split so the lid is not attached on the right side. Ordering a new lid and receiver for the right side. This should resolve the failures. Office to schedule when parts arrive. ; ordrng 1 W11513252 (Lid) and 1 W11638181 (Hinge Receiver)"

"Arrived on site to diagnose refrigerator with hard door swing issue, and also has some noise coming from it. I identified the noise the customer was describing, which sounded almost like a consistent pop or heartbeat while cooling. Noise is barely noticeable and low frequency. The function of the unit is not being impeded at all, and the noise is likely refrigerant moving through the lines, or lines might have shifted slightly in the liner. No repair is necessary as the noise is not excessive and its not affecting function at all. I did raise the level of the unit to assist with the RC door closing. Unit now working properly and within customer preference. No parts needed."

"Arrived on site to diagnose dishwasher that was not starting and constantly beeping/issues with LCD. Examined console and found unit is nonstop beeping. Traced failure to stuck key on the UI, so its constantly acting like buttons are being pressed. Replaced the UI and verified i could start a cycle. Unit working as designed. Parts used - W11632709."

"Arrived on site to diagnose dishwasher making abnormal noises. Tested unit and confirmed that the wash motor was excessively loud, almost screaming. Replaced sump and motor assembly to resolve. Tested unit and confirmed all working as designed with no water leaks. Repair completed. Parts used - W11680075."

"Arrived on site ro inpsect microwave not heating. Upon further inspection, I found that the magnetron has gone bad and is arcing. I found that the wave guide cover is broken and was leaving a gap which may have let debris or moisture enter the wave guide and harmed the magnetron. I will need to replaced the magnetron capacitor and diode however the cover will need to be replaced first or the problem won't happen again. I am ordering the cover and returning with prescreened parts. Office to schedule when part is received. W11763417; ordrng 1 W11763417 (Cover)"

"Arrived on site for washer, not completing cycles. On arrival confirmed issue and upon further inspection, I found that there's AF 7E 5 error code, and I then found that the previous work had been done from another company where they had replaced the gear case rotor and stater, but had not properly replaced the stator and the clutch. And left the wiring, harness, hanging and damaged. I'm ordering w11409746 harness and rescheduled customer fo4 07-09-25. We'll need previously sent parts Just in case we find any other failures once harness is prepared; ordrng 1 W11409746 (Harness)"

"Arrived on site for wall eleven continuously keeping broil element on. On arrival confirmed the issue and upon further inspection, I also found f two e one showing up. I found the relays on the main control as well as the control panel. Both failing and both parts are in l. A and we'll need findings reported fo4 WPL 8300453 Control Panel(White), 8301919 acu. Call complete"

"Arrived on site for unit not turning on. Upon arrival, found console unresponsive. Power cycled unit and still same issue. Continued to check control and found green light indicator flashing. Proceeded to replace W11583883 console and unit turned on. Proceeded to check airflow and found poor airflow. Picture attached. Advised customer to call builder to call professional duct cleaning company and inspect dryer ducting system. Customer agreed. Unit is functioning as designed."

"Arrived on site for unit not starting. Upon arrival, proceeded to check error codes but cannot make out what codes are present due to LED bar for the Wash is not illuminating. In addition, name plate is faulty. Ordering W11178521 name plate and W11627516 encoder control. Continued to start unit and unit latch will not engage. In addition, unit will not allow to enter diagnostics due to faulty latch. Advising Next technician to replace latch, name plate and encoder control. Unit is in storage at the Rent a Center. Spoke with front desk and agreed to reschedule ; ordrng 1 W11627516 (Encoder control) and 1 W11178521 (Name plate)"

"Arrived on site for unit not powering on. Upon arrival, confirmed green light indicator on control board is not flashing. Confirmed 120V to the output EMI filter. Proceeded to replace W11322883 control. Before powering on, confirmed drain pump is reading 20.5 ohms. Plugged unit back in and unit powered on. Proceeded to run Normal cycle and as soon as lid locked, the fuse on control board went out. Next technician to replace latch and controls at the same time. Ordering W11322883 control. Customer request AM appointment on July 10th. ; ordrng 1 W11322883 (Control)"

"Arrived on site for unit not heating. Upon arrival, ran unit and found heat present. Continued to check airflow and it was good. Unit produced average high heat temp of 180F. Customer mentioned timer will stay stuck sometimes. Proceeded to replace WPW10185982 timer. Tested unit and now unit is functioning as designed."

"Arrived on site for unit not heating. Upon arrival, found heater to read OL. Proceeded to replace 279838 heating element and 279816 hi limit tstat. Tested unit and now unit is functioning as designed."

"Arrived on site for unit not draining. Inspected unit found no error codes . Spoke with customer informed me clothes soaking wet after cycle done. Drain pump is working properly valve as we. Lifted unit up to look underneath found gearcase oil on side panel and coming from gearcase took pictures and sent to supervisor confirmed unit will need gear case replacement. Ordering gearcase, belt, splutch, capacitor, actuator and washplate. Office to reschedule allow 2 hrs for gearcase replacement was not able to remove washplate. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 W10759923 (Nut) and 1 WPW10006384 (Belt) and 1 W11481722 (Actuator) and 1 W10752283 (Washplate) and 1 W10752187 (Screw) and 1 W11395618 (Capacitor)"

"Arrived on site for refrigerator not making ice. On arrival found ice lumpy due to over filling from ice maker. I found the cause of failure was a warped fill tube slide. And I was able to reshape the slide and redirect the water properly into the ice maker, to prevent it from leaking. Found unit working as designed and informed customer to allow forty eight hours for you to make ice call complete"

"Arrived on site for refrigerator not cooling properly. On arrival confirmed the issue, and upon further inspection found very little airflow coming from the freezer compartment to THE fridge. But upon inspection of the freezer evaporatic oil, I found signs of a sealed system failure, causing the compressor to run nonstop, trying to allow the unit to cool. Unit will need a silt system repair office to reschedule. Once availability, if parts is known i'm ordering w11727250 compressor, w11598434 evapncoil, wpw10143759 uv dryer, w10913906 access valve ; ordrng 1 w11727250 (Compressor) and 1 w11598434 (Evap coil) and 1 wpw10143759 (Uv dryer) and 1 w10913906 (Access valve)"

"Arrived on site for pump continuously running. Upon arrival, check error codes and for d F8E6 water hazard, F0E9 imbalance pause and F9E1 long drain. Continued to check lower harness and found severed harness to the drain pump. Customer stated mid cycle, unit stopped working and lid was locked so latch was compromised in the process, not allowing unit to start. Ordering W11670519 latch. No water leaks detected at this time. Customer agreed to reschedule July 11th. Please add customer to cancellation list. ; ordrng 1 W11670519 (Latch)"

"Arrived on site for oven not operating. Upon arrival, ran diagnostics and control is not responding. Tried preheating and control is not responding. Replaced control W11747115. Test unit by preheating to 350. Unit is now operating as designed. Job complete"

"Arrived on site for no cool in fresh food section,found ice build up on evaporator diagnosed defective thermistor, removed cover defrosted evaporator installed a new cover that includes thermistor, reassembled unit ran fan test passed good air flow,changed defrost setting to basic. W11395558"

"Arrived on site for no cool and lights. Per cuatomer upper and freezer led not working then after awhile unit stopped cooling all lights out,nothing running but water dispenser, at time of visit unit cooling and no lights in upper section and freezer. Replaced defective freezer led all leds powered on,due to unit shutting itself off replaced the ui and main control. Used w1124256,w11683244,w11636543"

"Arrived on site for freezer section overcooling. Upon arrival, found doors to be extremely misaligned causing gaskets not to seal properly. Proceeded to correct placement of cam risers and secure hinge screws correctly. Cleared all ice buildup in FC. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No parts needed."

"Arrived on site for dryer with broken timer and knob. On arrival, confirmed to issue and replace w11685947 timer and found dryer working as design call complete"

"Arrived on site for dishwasher flashing f8e2. Ran diagnosticsand found f8e2, f9e2, f9e1. Cleared codes and acess bottom of machine. Completed automatic test cycle. No leaks. Removed door panel and ran nomral cycle. No evidence of water pushing under the door. Working as designed. Call complete."

"Arrived on site for cooling issue in fresh food section. Found evaporator in cased in ice,to gain access to evaporator fan scroll had to be replaced,defrosted evaporator replaced thermistor and fan scroll,changed defrost setting to basic checked air flow good. No one available for signature. W10315760,w11098695"

"Arrived on site for cooling and water leaking. At time of visit unit cooling,removed evaporator cover good frost formation fans running checked drain clear,found freezer door rubbing on liner. Transfered washer from middle bottom hinge to upper middle hinge installed freezer door,door no longer rubbing. Found fill line not fully inserted to valve,installed line correctly to valve ran icemaker fill passed no leaks."

"Arrived on site for continued issues turning off after 15 minutes. Upon arrival , test unit by running a timed dry. Confirmed motor turns off after about 15 minutes. Ran diagnostics and get F1-E1 motor failure. ; ordrng 1 WPW10396039 (Motor) and 1 W10801999 (Blower Wheel)"

"Arrived on site for condensation build up in RC and ice build up in Fc. Found bottom right of rc door not sealing unless pressed by hand. Removed door gasket and tried forming with heat gun and there is no changer. I believe door is out of form and needs to be replaced. Also turned gasket around and the good sealing side is also not sealing at same spot unless door is pressed by hand. Inspected liner and is good. Also found leaking fill tube/ice maker is cause for Fc ice build up. Ordering RC door, ice maker and tube. Office to reschedule. ; ordrng 1 W11575716 (Door) and 1 W10830982 (Door plug) and 1 W11729596 (Icemaker kit) and 1 WP2254618 (Hinge)"

"Arrived on site for a washing machine that is not going through a rinse and sp8n cycle. Inspected unit and work area. The customer advised that they had two loads in a row where the rinse and spin either would not add water to the rinse and another cycle on deep water wash that paused halfway through the cycle and would not complete until they hit the start button again. I ran the unit through diagnostics and found an F3 E2 (i let water temerute fault), F0 E4 (spin limited by water temperature), and F0 E5 (off balance load) error codes. I ran the unit through an auto.Test and the unit ran as designed. I ran the unit through a rinse and spin and found the unit filling and operating as designed. I did advise the customer that it appeared that everything on the machine was working like it should, and that they may have had some steam that caused the control to pause. I did advise that because the machine is working and operating as designed, i did not see any issue with the machine. I did advise the customer to keep an eye on the unit and to call back if any other issues persist. Call complete. No parts were installed."

"Arrived on site for a refrigerator then it is not turning on. Inspected unit and work area. The customer advised that when the unit was delivered, the unit initially came on, but then turned off within 24 hours and would not come back on. She stated that nothing would turn on accept the freezer light. I checked behind the unit and check the wire harness to ensure that everything was plugged in. I found all wires fully connected and no splits in the wire harness. I gained access to the control and found proper voltage going to the control but nothing happening. I went ahead and replaced the control and tested the unit. I found the unit begin to cool and operate as designed. Call complete. W11556912."

"Arrived on site e for no cool fridge . Found evap iced over . Thermistor is in range , fan is working , defrost heater is getting good voltage . Replaced fan and diffuser W11645127,W11742389. No water leaks detected at time of service. Job complete"

"Arrived on site ,replaced gearcase ,washplate , slider ,clutch . Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on cypher washer. On arrival customer needed assistance, understanding how the load and go drawer was supposed to work. I was able to instruct customer on the load and go setting, and ensured.There were no error codes or other failures with the washer and unit works as designed call complete."

WFES3030RS0 Arrived on site from previous visit to install part. I installed cooktop and tested product works as it's designed.

WED5605MC0 Arrived on site for a dryer making nosies. On arrival client said they were supposed to cancel order because everything is working fine. No work done .

ntw4605ew0 Arrived on site for a washer making nosies. On arrival I tested suspension and found that the suspension is in terrible condition recommend not to use until the return visit. Ordering suspension and returning parts just in case needed. I rescheduled client for next available date 7/8/25 Office client would like a sooner date if possible thank yall. No water leaks visible from main water supply. ; ordrng 1 W10780045 (Suspension)

Arrived onwite to 11111 and replaced the a bad dryer door switch. The actuator arm had snapped. Unit is now operating as designed. W11189162

Arrived onsite to inspect washer not draining upon further inspection ran diagnostics found f9e1 drain code replaced drain pump W11458345 ran diagnostics again cleared code ran test cycles unit is working as designed no leaks observed during service

Arrived onsite to inspect dishwasher starting without being starting & buttons not working upon further inspection replaced control W11637583 ran test cycles unit is working as designed no leaks observed during service

Arrived onsite to inspect dishwasher leaking from dispenser upon further inspection found dispenser is leaking replaced dispenser W11412300 ran diagnostics cleared codes unit is working as designed no leaks observed during service

Arrived on-site for water not dispensing. I verified the issue. I installed the customers new filter and poured 2 gallons of water out. Unit is working as designed. No parts used.

Arrived on-site for washer stuck in drain mode. Verified the issue. Can't get into diagnostics. Unit will only drain. The control is already ordered but I don't have it with me today. Will use it on return visit. Office to reschedule when we get the control. No parts used nobody is available to sign ; O-emld tckt

Arrived onsite for unit not heating properly. I took the average of high to low swing temps and found an average of 351 when set to 350. Perfect average temp. I set a 10 degree offset as customer stated it is not cooking their home made baking. I also advised customer to wait 10-15 min after pre heat to allow the air temo to reach set temp as the walls are what is reading 350. Unit operates as designed. Call complete. No parts installed.

Arrived onsite for unit not cooling. On arrival unit was turned off. Powered unit and compressor amped up and kicked off on overload. Compressor is locked. Need sealed system repair scheduled for 2 hrs. Office to reschedule ; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator) and 1 R600a (R600a) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hrs (2 hrs)

Arrived onsite for unit making noise from the back. I found the noise coming from the condenser fan hitting the housing. I tried bending the housing to stop the noise but it will return to original position. Will need to order the housing and blade to continue with repair. Some parts showing out of stock and office will need to RS ASAP. Ordering W11736795 Fan bracket housing and W11193484 Fan blade.; ordrng 1 W11736795 (Fan bracket housing) and 1 W11193484 (Fan blade)

Arrived onsite for unit locking out. I found three error codes stored one being a water pressure issue. I inspected the lower air trap duct to the water pressure sensor and found it clogged. I cleaned out the duct and tested unit. Unit is now operating as designed and it was locking out due to the clog not letting the pressure sensor sense the water causing a flood state lockout. Unit now operates as designed. No leaks. Call complete. No parts installed.

Arrived onsite for range FR burner not cycling constant on. I found the limiter in the infinite switch had failed and caused the element to not cycle on low. I replaced the infinite switch and tested. Unit is now cycling as designed. Call complete. Installed W10857622 RF SWITCH.

Arrived onsite for previously diagnosed parts. I replaced both spray arms and unit is now spraying as designed. No leaks. Call complete. Installed W11101428 ARM SPRAY BOTTOM AND WPW10448645 ARM SPRAY TOP.

Arrived on-site for oven tripping the breaker. I verified the issue. I replaced the bake element and heated to 500 degrees. The power at the tblock is correct and the max amp draw was around 16. Unit did not trip the breaker. Called safety Sr 7741705308. Used w11182108.

Arrived on-site for light out in rc. Found the door switch broken. Installed new switch w11123941 and the light is working. Nobody is available to sign

Arrived onsite for dual burner and RF burner not functioning properly. Tested and found burners not reacting as indicated on knob. Found Knobs not correctly matched to corresponding valve. Matched knobs to proper burner and found unit to be operating properly. Job complete

Arrived onsite for door not latching. I found the strike had been broken off inside the latch. I got the strike out but when looking for the strike I found the parts list stating to run w/o. Will need to return with strike and Latch to continue with repair. No parts installed. Strike is broken.; O-emld tckt

Arrived onsite for dispenser pump function concerns and tested and found unit dispenser pump is working properly. Did find a damaged o ring on the siphon seal. Removed and replaced damaged o ring. Unit is now drawing detergent during siphon cycle optimally. Advised cuetomer on repair. No parts.

Arrived onsite for dispenser door not opening. I confirmed dispenser door will not open but all other components tested good. Customer stated she would have manually open the dispenser when washing occurs. I replaced the dispenser and unit now operates as designed. No leaks. Call complete. Installed W11412300 DISPENSER.

Arrived onsite for concerns about washer operating on all selections. Ran unit through a battery of tests in diagnostics. No error codes and all operating as designed. No functional or control failures detected or replicated. No parts. No signer available

Arrived onsite andnfoundnunit had stopped producing for a weak or so. Found cause to likely be frost obstructing the fill level arm. Replaced icemaker and cleared frost. W10873791. Nomsigner available.

Arrived onsite and found unit operating with failed control f3e1 error resulting in continuous drain function. Replaced control to repair and calibrated. All checks good. No signer available. W11607637

Arrived onsite and found unit cooling thermostat control beginning to fail and had to be reset to restore function. Replaced cooling control to repair. WP2198202 unit is now operating as designed.

Arrived on site to test unit for unit tripping breaker. Ask about the apartment # and its Apt#363. Per lease unit is out of warranty. Job complete.

Arrived on site to test unit for unit tripping breaker. Ask about the apartment # and its Apt#363. Per lease unit is out of warranty. Job complete.

Arrived on site to test unit for tripping the breaker. Replaced the control board and preheated the oven to 500?F. Unit is operating as designed. Job complete.

Arrived on site to test unit for microwave not operating. Replaced the switch harness. Tested unit by heating water 45 times for one minute each cycle. Unit is operating as designed. Job complete.

Arrived on site to replace dented fridge door. Replaced door and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed the vent and bumper screws. Job complete

Arrived on site for unit not getting water and valve making noises. Ran test cycle found valve bad replaced valve and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for unit making noise. Inspected unit found off balance pause error code. Customer showed me video unit shacking and making noises. Called PR to inform customer how to properly wash clothes in these new machines. Customer agreed and said they would try it that way and monitor. Ran test cycle but could not duplicate error. No leaks present at this time job completed

Arrived on site for unit fan not working. Tested voltage to fan confirmed voltage good. Unit needs a new fan motor assembly. Replaced fan motor and tested. Unit is now functioning properly and as designed to job completed

Arrived on site for unit fan not working. Tested voltage to fan confirmed voltage good. Unit needs a new fan motor assembly. Replaced fan motor and tested. Unit is now functioning properly and as designed to job completed

Arrived on site for unit door hard to shut. Door was harder to close then normal. Replaced hinge and catch and tested. Unit is now functioning properly and as designed to job completed

Arrived on site for refrigerator not making any ice. Found temperatures are good. Cycked icemaker and found it was not getting anynwater. Found fill tube was frozen. Cleared ice. Replaced fill tube and water valve. Verified operation. Call complete. W11455388

Arrived on site for microwave oven control showing f2e1. Entered diagnostics and confirmed error codes. Does not allow anything else to occur. Reset power and same issue. Replaced console. Verified operation. Working as designed. Call complete. W11598173

Arrived on site for dryer making a noise. Tenant did not have any issues with dryer. Ran dryer and verified proper operarion. Heating properly. Call complete. Move in vouvh3r sent to office

Arrived on site for drain. Pump keeps running . Ran diagnostics for sensor error code . Replaced control W11603811. Ran calibration and diagnostics test wash. All. Checked normal. No water leaks detected at time of service. Job complete

Arrived on site for burning smell coming from heater. Inspected unit and found something had melted onto the heater causing plastic burn smell. Replaced heater and tested. Unit is now functioning properly and as designed to job completed

Arrived on site for a washing machine that is not draining. Inspected unit and work area. The customer advised that the same issue happened again as last time. I found the tub full of water upon arrival and plugged the unit in. I found the unit begin to drain. I checked underneath and found the wire horness partially torn at one of the splits. I went ahead and replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete. W11590868.

"WTW4816FW2 Arrived on site for a washer shaking badly. On arrival I tested the suspension they were in terrible condition i replaced, calibrated, and tested product is working as its designed no water leaks visible from main water supply."

"WMH31017HS10 Arrived on site for a otr microwave not sure what was going on. On arrival I found the diode had burned up . I ordered diode, capacitor, and mag I rescheduled client for 7/9/25 client would like a sooner date if possible. ; ordrng 1 WPW10574736 (Capacitor) and 1 W11256462 (Diode) and 1 W11495561 (Mag)"

"KRMF706EBS01 Arrived on site for a refrigerator not cooling and lights out. On arrival I verified issues client also stated that a storm knocked out the power. I ran diagnostic and tested all fans all other test. Lights were out due to a bad control board also door open sign didn't go away. FC evaporator motor was bad and also ice build up. I removed all ice replaced motor evaporator FC ,control power supply, led control,pantry ui, ,and HV control tested product is working as its designed no water leaks visible from main water supply."

"I wrap downside for a washing machine that is getting hot water when selecting cold water. Inspected unit and work area. The customer advised that not only are they getting hot water whenever they're selecting cold water for the wash temperature, but they are also having lower water levels inside of the washer. I ran the unit through diagnostics and found an F8 E1 (long fill) error code. I found that the cold water valve was drawing in less than optimum water flow. I replaced the water valve and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete. W11513255."

"Complaint was that dryer has to run multiple cycle to dry clothes. Verified heater is working, getting a good draft on vent. Tested with clothes and clothes dried properly. Working as designed. Call complete. Advised customer to allow enough room for air flow."

"Arrived on-site to install ordered. Installed gearcase, cam and belt. Calibrated and tested in high spin. Unit is now operating as designed. Used w11449840, w10721967 and w11239857"

"Arrived on-site for washer, making it loud noise intermittently during spin. On arrival, I was not able to replicate the exact noise, but I was able to get some grinding noise to occur faintly, both by hand and with no clothes in the basket Emanating from the spider arm in between the tubs. I reported findings to tech line and the previous work that was done And was as instructed at this time to replace the tub W11378552 Sr#7741880480. Office will need to reschedule for 2 hour. Two man rebuild.Once availability of parts is known; ordrng 1 W11378552 (Tub) and 1 Needs2hr/2manrebuild (Needs 2hr/2man rebuild)"

"Arrived onsite for unit with lots of buildup in tub and components. Unit is washing. Found evidence of lots of calcium deposits. Called techline for assistance. Spoke to Austin SR#7741882715. Found customer was not using rinse aid, is putting vinegar in rinse aid dispenser. Tech stated unit is Designed to be used with rinse aid and is necessary. Recommended customer descale with shower cleaner, add salt to counter sudsing and flushing using afresh to clean unit. Also recommended using rinse aid going forward. Job complete"

"Arrived onsite for unit tripping under load in the first 5 minutes when the unit has laundry in it. Replaced the motor and blower. Unit is continuing to trip. Scrutinized the power supply and found the L1 was is tripping independently, also it has 2 15 amp breakers instead of a double buss 30amp breaker which will be contributing to a low trip threshold that is not suitable for the draw of the unit. Property maintenance will need to install a double buss 30amp breaker to comply with manufacturing specs. 279827, WP694089"

"Arrived on-site for unit not making ice. Customer said it never made ice since last repair. Got 24 degrees in freezer and 50 degrees in rc. No frost pattern. Icemaker does function. Evaporator fan is working. I'm ordering ss 2 hr tech, compressor W11580057, evap(W11546692), dye drier(wpw10143759, service port w11506635, And Cap tube, for return visit. Office to reschedule ; ordrng 1 Ss2hrstechr600 (Ss 2hr tech) and 1 W11580057 (Compressor) and 1 W11546692 (Evap) and 1 W11546692 (Dye drier) and 1 W11506635 (Service port) and 1 Lokring (Cap tube)"