Near Temple, TX 76504
Al
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to inspect (MAKING LOUD HUMMING NOISE FROM BACK OF UNIT- HUM STOPS WHEN OPENING DOOR- STILL COOLS PROP). I verified the complaint of loud noise coming from the FC. Removed the back evaporator cover and noticed the evaporator fan motor needed replacement. I removed and replaced the motor (WP2315549. Unit tested as designed. All water lines were dry at the time of service. JOB COMPLETE
Near Temple, TX 76504
Al
Job Details: 11/10/2018
REFRIGERATOR GE PSC23NGNABB Arrived to inspect (NOT COOLING - FREEZER STILL NOT WORKING 16 - FRIDGE 44) . Verified the temperature to be 18 in FC an and 48 in RC. After removing the back FC evaporator cover I discovered a huge mass of ice covering the evaporator . I removed the heater and discovered erroneous readings from the multimeter due to the filament from inside the heater. I removed and replaced both the heater and the bi-metal. Unit was reassembled and a frost patter showed up on the evaporator. All water lines were dry at the time of service. Customer was advised the optimal cooling temperatures will take 24 hours to reach. .JOB COMPLETE.
Near Austin, TX 78717
Lou
Job Details: 11/10/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 "arrived on site to inspect venthood not working. Upon further inspection, the customer advised that the unit would come on in the middle of the night by itself. Plus, she stated that the inspector had fixed a connection yesterday. I removed the bottom panels and the panel covering the motor connection and junction box. I found that the L1 and L2 wire nuts were not twisted well and some of the copper wires were hanging out possibly touching metal and grounding out. I unplugged the unit and re-wired the L1 and L2 and secured them with a new wire nut and tested the unit and it operated as designed. Also, I found that the left light was not operating. I verified voltage to the light and ohmed the light and it showed open. I removed the right light and tried it in the left light housing and it did not work. I am ordering the left light assembly ad scheduled return service for 11/14/18.; ordrng 1 WPW10638164 (bulb-light)"
Near Killeen, TX 76549
Al
Job Details: 11/10/2018
DRYER WHIRLPOOL WED8500SR0 "Arrived to inspect (DRUM IS NOT TURNING AT ALL- STILL HAS POWER AND LIGHTS) upon arrival the customer informed me the dryer started working again. I vent tested the unit and also checked the temperatures. I checked the belt and discovered the issue was the belt had flipped over, which was causing the drum to slip during heavier clothes cycles. I flipped the belt and tested the unit and it tested as designed. All lint was cleared from unit at the time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/10/2018
DRYER MAYTAG MGD5500FW0 Arrived on site and found unit vibrating. Used pads and checked for debris. Unit is clear and operating properly. Dampened noise with pads and adjustments. Unit is now operating properly. All checks good.
Near Dripping Springs, TX 78620
Luis
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no cool in fresh food. Removed deli drawer found fresh food evaporator incased in ice. Ran diagnostics correct control installed. Evap cover sent with tech damaged missing gasket,ordering new evap cover,return tech will need to check back drain in compressor compartment for gaps on drain tube to cabinet. Return date set for 11/16 Friday. ; ordrng 1 W10889841 (EVAP COVER)"
Near Leander, TX 78641
James
Job Details: 11/10/2018
REFRIGERATOR AMANA ASI2575GRS00 Arrived on site and inspected unit. Customer had video of complaint. Found unit is working properly. Customer was not sure about the sizzling and water dripping. Instructed customer that it is a normal function that will occur every 2 to 3 days when the unit goes into defrost. Unit working properly. Job complete
Near Austin, TX 78717
Lou
Job Details: 11/10/2018
DISHWASHER WHIRLPOOL WDT720PADM3 "arrived on site to inspect dishwasher issue with the feet. Upon further inspection, the customer opened the unit door and advised that the upper rack falls when they pull it out. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed. I tested the upper rack and found that the rack wheels were broken and cos were badly bound causing the rack wheels to jump out of the tracks. Also found that the stops were missing. I am ordering two (2) tracks, two (2) stops, and four (4) rack wheels. I scheduled return service for 11/14/18. No water leaks observed during service.; ordrng 4 W11157085 (WHEEL UPPER)s and 2 WP3385089 (track)s and 2 WPW10082861 (stop)s"
Near Leander, TX 78641
James
Job Details: 11/10/2018
DRYER SAMSUNG DV328AER/XAA Arrived on site and installed new thermostat and cut off. Tested unit for proper operation and found unit working properly. Job complete.
Near Leander, TX 78641
James
Job Details: 11/10/2018
WASHER WHIRLPOOL WFW94HEAW0 Arrived on site and tested operation. Ran clean washer cycle to try and duplicate issue. Found all connections sealed properly and not leaking. Inspected door boot and found no holes or tears. Unit working properly at time of service and all water connections dry. Job complete
Near Georgetown, TX 78633
James
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH73521CS0 Arrived on site and touched up interior paint. Instructed customer to let paint dry over night before use. Job complete
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/10/2018
WASHER MAYTAG MVWX655DW1 Arrived on site for complaints of over and under filling not consistency. R&R control and tested good no leaks on site
Near Killeen, TX 76542
Arthur B.
Job Details: 11/10/2018
REFRIGERATOR GE GSH25ISXBSS "Arrived onsite for customer complaint of unit not cooling properly both sections. When arrived, could hear compressor knocking. Found compressor has failed. Unit will need compressor,drier. Customer advised he would rather have unit replaced. Advised that is AHS call. Placing authorization for parts. OF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 TJ90SF8404 (PROCESS STUB) and 1 WR86X96 (drier) and 1 WR87X20798 (COMPRESSOR)"
Near Killeen, TX 76542
Arthur B.
Job Details: 11/10/2018
DISHWASHER GE GDF510PSD0SS "Arrived onsite for customer complaint of dishwasher not dissolving soap and taking too long to wash. Found when testing, lower rack is sagging causing wash arm not to spin freely. Unit will need new lower rack to complete repair. OF to R/S once part availability is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WD28X21715 (rack lower asm compl)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL GD5SHAXLB02 "Arrived on site for previous installed ice maker not making ice. Performed diagnostics and found ice maker not getting power. Found clip on harness that holds into place was broken. Replaced harness and installed ice maker. Ice advanced cycle on it’s own . All tested good, no water leaks present."
Near Austin, TX 78750
Lou
Job Details: 11/10/2018
WASHER AMANA NTW4516FW1 "arrived on site to inspect washer vibration. Upon further inspection, the customer advised that the unit vibrates so much that it “walked” off of its platform. I placed the unit in diagnostics and tested and it showed error code F0E5–off balance load. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. I opened the top panel to inspect the tub ring, tub and suspension rods ad all checked good. After closing the top panel, I inspected underneath the unit and the suspension rods looked good as did the motor, gearcase, drain pump and gearcase components. I placed the unit in manual testing mode and tested the unit in low spin and high spin and the unit operated as designed. I verified that the unit is level and advised the customer of all of my findings which is nothing mechanically. No water leaks observed during service, job completed."
Near Austin, TX 78750
Lou
Job Details: 11/10/2018
OVEN WHIRLPOOL JJW3830WS00 "arrived on site to inspect wall oven showing F8E0 error codes for the upper and lower ovens. Upon further inspection, turned the upper oven on Bake at 350 degrees and pressed start. After a few minutes of heating the unit shut off and error code F8E0 appeared which is error code for the blower motor not operating at proper RPM’s. I tested the lower oven at the same mode/temp and after a few minutes of heating it did the same as the upper oven. I removed and replaced the upper and lower blowers and tested the unit again and it operated as designed. Job completed."
Near Salado, TX 76571
Steve C.
Job Details: 11/10/2018
COOKTOP GE JP350W0C1WW Arrived on site to replace the left front switch due to intermittently not turning off. Replaced the switch and tested the unit. Unit works properly and job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 11/10/2018
DISHWASHER GE GSD3300N20BB "arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub due to the unit not draining. I turned the unit on and found that the motor was not running. Also, I found lots of detergent debris built up inside the unit. Using my wet vac, I vacuumed out the water from the tub and the drain area. I attempted to run the unit again but the motor is locked up. I removed and replaced the pump assembly and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details: 11/10/2018
RANGE WHIRLPOOL WEE730H0DW0 Arrived on site to test unit for unit on light staying on. Test unit and found bad RF switch burned out. Replaced RF switch test unit and unit test good job complete
Near Austin, TX 78739
Leonardo
Job Details: 11/10/2018
RANGE GE ZDP486NDP5SS Arrived on site to test unit for oven not getting to temp. Found all elements working correctly replaced sensor . Test unit and unit heating correctly and getting to temp.
Near Austin, TX 78748
Leonardo
Job Details: 11/10/2018
DISHWASHER WHIRLPOOL DU915PWPS0 Arrived on site to test unit for not draining. Test unit and found disposal still had knock out on. Removed knock out test unit and unit draining correctly. No leaks present job complete
Near Dripping Springs, TX 78620
Luis
Job Details: 11/10/2018
REFRIGERATOR KITCHENAID KBFC42FTS00 "Arrived on site for moisture in fresh food and ripped door gaskets. Found gasket have been replaced on both fresh food doors. Found moisture around door seal and damaged mullion heater. Replaced both gaskets,replaced mullion. Remolded gaskets advised customer to leave doors closed for at least 1hr to allow door seals to hard in place."
Near Cedar Park, TX 78613
Lou
Job Details: 11/10/2018
MICROWAVE GE JVM1540DN1BB "arrived on site to inspect microwave with no power. Upon further inspection, I unplugged the unit and verified voltage at the outlet. I removed the control and disconnected the control ribbon and wiped it off. I reconnected the ribbon and plugged the unit back in and tested. The unit came on, but the keypad did not function. The display showed directions to set the clock but when I pressed the clock button nothing happened. I verified ohms to the fuse, the switches, and the thermostat. I am ordering the control assembly in black and scheduled return service for 11/16/18. I left the unit unplugged for safety precautions.; ordrng 1 WB56X10822 (assy cont pnl black)"
Near Killeen, TX 76542
Arthur B.
Job Details: 11/10/2018
RANGE WHIRLPOOL WFE381LVQ "Arrived onsite for customer complaint of freestanding range RF element not working and bake feature won’t maintain heat. Tested element and found switch shorted and coil in element faulty. Removed bake panel to ohm out sensor. Found sensor out of range. Reading read 2000ohms which should be around 1100 ohms. Removed and replaced bake sensor,RF element and infinite switch. Reassembled. Tested. All work as intended."
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/10/2018
REFRIGERATOR AMANA ASD2522WRS03 Arrived on site for refrigerator not cooling. Performed diagnostics mode and found compressor connected to 3 in 1 hard start (see SD-QuickPic). Tested compressor windings and tested good. Found wire harness was cut to short for hard start. Will need to replace start device and wire harness. Will need to get authorization to complete repair. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (AUTHORIZATION ) and 1 WPW10309395 (WIRE HARNESS )
Near Killeen, TX 76549
Arthur B.
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL ED25RFXFW01 Arrived onsite for customer complaint of SxS refrigerator not cooling or fans running. Removed thermostat cover and found thermostat shorted. Removed and replaced thermostat. Removed back panel to check start device on compressor. Found also start device shorted. Removed and replace start device. Reassembled and tested unit. Unit began cooling immediately. Good frost pattern and air flow coming from evaporator. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/10/2018
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not get warm enough. Performed temperature test on high heat and time dry found temperatures only reaching 150° and with vent off 160°. Gained access to cycling thermostat and tested ohms at 7.2 kilohm. Called whirlpool tech support and spoke with Andy, he stated that temperature was normal with vent off and there is to much back flow with air flow, due to long vent or clogged. All else checks good."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for microwave having a burner smell. Customer also complained of cosmetics damage on door(see SD-QuickPic). Performed diagnostics and tested unit, found unit not heating. Gained to capacitor and diode. Found diode grounded to frame. Removed diode and installed new. Tested heating operation, tested good. Assembled unit and tested again. All tested good. Customer will need to contact Whirlpool customer care for cosmetic issue."
Near West Lake Hills, TX 78746
Leonardo
Job Details: 11/10/2018
RANGE KITCHENAID KDRS483VSS04 Arrived on site to test unit for gas leak. Found LR burner valve not closing all the way and also found CR burner not closing all the way ordering new valve orderin CR wpw10385583 and LR wpw10385582. Rescheduled for Thursday 11/15 will also need gas detector on return visit. ; ordrng 1 GASDETECTOR (GAS DETECTOR) and 1 WPW10385582 (VALVE LR ) and 1 WPW10385583 (VALVE CR)
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for exhaust fan not shutting off. Customer stated that when cooking on stove and fan would turn on and run for hours and would unplug to reset. Performed diagnostics and tested fan motor and control. Tested thermostat and found continuity. Called tech support and spoke with Kevin (SR#7723402821). He stated that relay may be getting stuck after hours of run time and to replace control board. Gained access to control and replaced control and panel. Tested operation. All tested good.
Near Leander, TX 78641
Jonathan S
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site microwave interior light intermittently flickering when opening and closing door. Found service pointer W11245251 for failure. Gained access to door switches and interlock. Removed both upper and lower interlock and installed new with switches. Tested heating and door opening and closing operations. All tested good. Spoke with customer on repair.
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/10/2018
WASHER MAYTAG MVWB765FW1 "Arrived on site for washer leaking from dispenser. Customer stated that unit has moldy smell. Performed diagnostics mode checked error codes. F2-E1 stuck key. Performed encoder test. Activated inlet valve and found cold water not shutting off completely. Gained access to valve and removed failed valve and installed new. Tested operation and monitor all water connection. All tested good, no water leaks present."
Near New Braunfels, TX 78132
Robert
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job for complaints of frost in refrigerator. Found cover complete frost will need to defrost first. Quote customer
Near Wimberley, TX 78676
Brandon
Job Details: 11/10/2018
COOKTOP WHIRLPOOL WFE530C0ES1 "Arrived on site for customer complaint of front left burner not working, found shorted burner and switch, I replaced both parts, unit tested good"
Near Briarcliff, TX 78669
Cliff
Job Details: 11/10/2018
WASHER WHIRLPOOL WFW87HEDW0 Arrived on site to diagnose a washing machine that leaked first time it was used after last repair. Found dispenser to Bellows hose was not attached causing unit to leak as soon as it filled. Homeowner caught issue within five minutes of starting unit and canceled cycle. Reattached hose and tested unit found unit is back in working order but bellows is still curved at top and will need to be replaced to prevent leaks during clean cycle. Return date is set for 11/15/18 for CL only.; ordrng 1 CNOTES (CL ONLY) and 1 WPW10340443 (bellow)
Near New Braunfels, TX 78130
Brandon
Job Details: 11/10/2018
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for customer complaint of unit not draining and spinning, I found suds error and overload error, I calibrated unit and tested functions, unit tested good. If problem continues will need to bring back capacitor and wire harness."
Near Austin, TX 78738
Cliff
Job Details: 11/10/2018
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site to diagnose an ice machine that is not producing ice. Found pump to waterfall hose has come unattached and will need to be replaced with updated hose. ; ordrng 1 W10863947 (tube)
Near Austin, TX 78746
Kevin
Job Details: 11/10/2018
DRYER WHIRLPOOL MEDB835DC Arrived on site and inspected dryer and found error code for restricted airflow. Inspected exhaust exit on the outside of the home and there is no air movement and dryer is running recommended to customer that a service be contacted to clear the vet before dryer be used again. Dryer is new and no lint buildup in the cabinet at time of service.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 11/10/2018
COOKTOP WHIRLPOOL WCG97US0DS00 Arrived on site to test unit for broken knobs. Test unit and found broken knobs. ordrng 2 WPW10594481 (KNOBS STAINLESS)s
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/10/2018
DISHWASHER WHIRLPOOL WDF530PLYB0 "Arrived onsite for customer compliant of dishwasher not coming on intermittently. Removed toe plate and checked wiring in junction box. Found loose wire connection. Tighten wire nuts. Ran diagnostics to do manual test. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near New Braunfels, TX 78130
Brandon
Job Details: 11/10/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not washing, I found bad wash motor, I replaced wash motor, unit tested good."
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/10/2018
WASHER WHIRLPOOL MVWC415EW1 "Arrived onsite for customer complaint of top load washer not agitating or spinning. Tilted unit and found yellow wire to capacitor had shorted. Unit need new lower harness. Removed and replaced lower harness W11131700 . Calibrated unit. Unit completed successfully. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78749
Kevin
Job Details: 11/10/2018
DRYER WHIRLPOOL LHE6400W1 "Arrived on site and inspected dryer and found it heat properly but timer does not move, timer is no longer available and can’t be ordered due to age. Job complete"
Near Austin, TX 78749
Kevin
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and found magnetron has failed after replacing magnetron capacitor and diode all function has returned to microwave. Job complete.
Near Fischer, TX 78623
Robert
Job Details: 11/10/2018
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on job for complaints of light not turning off. Found the control not cutting power but will display that it is off. Replaced control and operation is now normal.
Near Austin, TX 78747
Kevin
Job Details: 11/10/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and inspected refrigerator is selling some water in ceiling panel. Removed panel and ran water dispenser and filled ice tray and observed no leaking. Water was likely from water filter not properly installed during delivery. Requested that customer continue to monitor refrigerator for correct operation. No water leaks from connections at time of service job complete
Near Austin, TX 78723
Leonardo
Job Details: 11/10/2018
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to replaced harness. Replaced harness test unit and unit test good job complete.
Near Dripping Springs, TX 78620
Luis
Job Details: 11/10/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Removed evaporator cover ran test 4 frost only forming on first bend of evaporator. Found small amount of oil residue on evaporator. Removed evaporator installed a new evaporator and uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec,unit did not lose pressure powered unit on checked low side pressure good unit cooling down correctly"
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL GI7FVCXWY02 "Arrived on site for “leaking unit” complaint. Inspected unit and found that smart valve had NOT been replaced. Removed and replaced smart valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Customer stated that toe plate was broken from first visit. Ordering new. Please do not charge customer. Return for repairs on 11/15.; ordrng 1 WPW10534155 (toe grille (GREY))"
Near Buda, TX 78610
Robert
Job Details: 11/09/2018
DISHWASHER GE GLD5660V00SS Arrived on job for complaints of not working. Found Control buttons not responding. Will need AUTHO to complete repairs. Control shorted due to infestation. No leaks detected. Office to schedule. ; ordrng 1 WD21X10505 (tactile control)
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “noisy fan, in freezer” complaint. Inspected unit and found ice built up on fresh foods evaporator and ice built up on freezer evap. Spoke with Rich, at techline (Ref# 7723393673). Instructed to insure thermistor set per service pointer and to seal cabinet with rtv sealant. Instructed customer to have unit thawed out, 24 hours before tech arrival. No leaks detected, at time of service. Office to set return schedule, due to request for two hours.; ordrng 2 12990511 (SCREW)s and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10841140 (adhesive)"
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KBFN502ESS00 "Arrived on site for “frosting/condensation issues” complaint. Customer had not shut off unit and opened freezer door in enough time for unit to be completely thawed out. Spoke with Erika, at office. Instructed office to call and make sure customer is aware of necessity to shut off unit and open freezer door 24 hours before tech arrives. This will allow repairs to be made in a timely manner. No leaks detected, at time of service.; O-emld tckt"
Near Dale, TX 78616
Robert
Job Details: 11/09/2018
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of no spin. Try to start spin cycle and lid not locking. Will need lid lock to complete. ; ordrng 1 W10838613 (lid lock assembly)
Near Dale, TX 78616
Robert
Job Details: 11/09/2018
WASHER ROPER RTW4516FW2 Arrived on job to replace capacitor. After replacement of capacitor and repair of broken wire conditions not change. Will need main wire harness and motor. No internet to research parts. ; saved tckt
Near Buda, TX 78610
Leonardo
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to replace sump and motor. Replaced sump and motor test unit fo leaks no leaks present at this time. Unit washing and draining correctly at this time job complete.
Near San Marcos, TX 78666
Robert
Job Details: 11/09/2018
COOKTOP WHIRLPOOL WFE515S0EB1 "Arrived on job for complaints of damaged cooktop. Found burner no longer working front left and thermal crack in surface, took pictures. ; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)"
Near Cedar Park, TX 78613
James
Job Details: 11/09/2018
MICROWAVE GE JVM1640SJ03 Arrived on site and tested operation. Found transformer making a loud humming sound when set to cook. Found magnetron has failed as well as the capacitor. Installed new magnetron capacitor and diode. Tested unit for proper operation and found unit working properly. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 11/09/2018
WASHER HOTPOINT VBXR1070W0WW "Arrived on site. Checked for no spin issues. Found multiple problems. Found oil leaked From transmission and also found motor locked up . Will need transmission, motor, clutch, And belt to repair unit. Allow two hours for repair. Need autho. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS) and 1 CNOTES (CNOTES ) and 1 WH01X2026 (belt) and 1 WH38X10002 (transmission asm) and 1 WH49X10029 (kit- 1 spd washer mo)"
Near Seguin, TX 78155
Diego G.
Job Details: 11/09/2018
WASHER HOTPOINT VBXR1070W0WW "Arrived on site. Checked for no spin issues. Found multiple problems. Found oil leaked From transmission and also found motor locked up . Will need transmission, motor, clutch, And belt to repair unit. Allow two hours for repair. Need autho. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS) and 1 CNOTES (CNOTES ) and 1 WH01X2026 (belt) and 1 WH38X10002 (transmission asm) and 1 WH49X10029 (kit- 1 spd washer mo)"
Near Seguin, TX 78155
Diego G.
Job Details: 11/09/2018
WASHER HOTPOINT VBXR1070W0WW "Arrived on site. Checked for no spin issues. Found multiple problems. Found oil leaked From transmission and also found motor locked up . Will need transmission, motor, clutch, And belt to repair unit. Allow two hours for repair. Need autho. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS) and 1 CNOTES (CNOTES ) and 1 WH01X2026 (belt) and 1 WH38X10002 (transmission asm) and 1 WH49X10029 (kit- 1 spd washer mo)"
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/09/2018
RANGE WHIRLPOOL WGE745C0FS00 "Arrived on site for “cracked cooktop” complaint. Inspected unit and found cooktop cracked, over warmer area. Removed and replaced cooktop. Tested unit. Unit is performing as designed."
Near Smithville, TX 78957
Joseph C.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for “lights out, refrigerator” complaint. Inspected unit and found that freezer light burned out and shorted main light, in fresh foods area. Removed and replaced freezer light and main light, in fresh foods. Unit is performing as designed. No leaks detected, at time of service."
Near Buda, TX 78610
Robert
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on job for complaints of temperature warm in refrigerator. Air flow good. Customer has dial maxed. Replaced thermostat and checked for leaks.
Near Bastrop, TX 78602
Robert
Job Details: 11/09/2018
WASHER MAYTAG MVWB835DW3 Arrived on job for complaints of noise. Found bearing in gearcase bad. Replaced gearcase and test. Operation normal and no leaks.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/09/2018
OVEN WHIRLPOOL KEBC107KSS05 "Arrived on site for customer complaint of oven door Coming apart, found door hing was bent as well as door liner. Ordering door liner and hinges. Quoted customer for 1 hinge, rt side, and door liner.
Near Bastrop, TX 78602
Robert
Job Details: 11/09/2018
WASHER MAYTAG MVWC6ESWW1 Arrived on job for complaints of washer adding water in final spin. Lift top and check air tube for blockage. Found sensor switch not correctly sensing level also starting wash motor too soon. Replaced sensor switch and test. No leaks detected. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for complaint of fresh food section freezing items, found faulty controls. Ordering controls.; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (UIB)"
Near Bastrop, TX 78602
Robert
Job Details: 11/09/2018
REFRIGERATOR MAYTAG MFI2570FEZ03 Arrived on job to replace brackets. After replacement of brackets. No change in operation. Found door too low causing door light switch to interfere with closing. Adjust door up slightly and door closing correctly now. Job complete
Near Austin, TX 78727
Paul
Job Details: 11/09/2018
DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for the dryer not getting hot enough and just warm. I found the operating thermostat defective. The thermostat has a 60 degree differential and the high side of the cycle is only 150 degrees. I also found the vent tube getting squeezed closed because of the dryer being pushed back to clear a doorway. I explained to the customer that they would need to get a different type of vent to solve this issue. Ordering WP8318268 THRMST-FIX. RS for Wed 11/14.; ordrng 1 WP8318268 (THRMST-FIX)
Near Austin, TX 78727
Paul
Job Details: 11/09/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not filling with water. I checked stored fault codes and found an F4E3 and an F7E1. I found voltage to the pump but the pump would not run. Need to replace the sump and motor to complete service. Ordering W11085683 PUMP&MOTOR. RS for Wed 11/14.; ordrng 1 W11085683 (PUMP&MOTOR)
Near Luling, TX 78648
Diego G.
Job Details: 11/09/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no operation issues. Found control intermittently not cycling. Replaced main control and cycled I went through all components, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 11/09/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no operation issues. Found control intermittently not cycling. Replaced main control and cycled I went through all components, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 11/09/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site. Check for no operation issues. Found control intermittently not cycling. Replaced main control and cycled I went through all components, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78739
Kevin
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site and replaced ice maker adapter kit, and also replaced control board kit recommended by service pointer W10772228D. Collected remaining balance, no water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for local issues. Found temperature in refrigerator at 60°. Found evaporator in refrigerator iced over excessively. Instructed customer they will need to thaw out in order for us to do repair. Rescheduled for 1/14/18 ; schdld next appmnt for 11/14 WED !
Near Austin, TX 78745
Kevin
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found both LED strips or not working properly, after replenishing lights while now operate correctly. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site. Check for No cool issues. Found evaporator fan motor bad. Replaced evaporator fan motor in cycle, all functions tested OK. No leaks present. Job complete"
Near Sunset Valley, TX 78745
Kevin
Job Details: 11/09/2018
OVEN WHIRLPOOL KOSE500ESS02 "Arrived on site replaced temperature sensor after replacement confirm oven is now heating properly. Show customer calibration options available on oven, no for the repair is required at this time, job complete"
Near Austin, TX 78745
Kevin
Job Details: 11/09/2018
DRYER WHIRLPOOL LGR7620LW0 "Arrived on site and inspected dryer found door switch has failed after replacing switch off function has returned. No further repair is required at this time, job complete."
Near Georgetown, TX 78628
Lou
Job Details: 11/09/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found that the ice maker was not operating. The customer advised that the unit was working fine for a few days after it was repaired recently, but then stopped working again. I placed the unit in diagnostics and tested in mode 97. I heard the valve come on. I removed the ice maker and inspected the wiring harnesses and they were fine. I checked ohms to the fill tube heater and found it open this time. Due to there not being any water in the ice tray, I disconnected the fill tube at the top left hinge area and tested in mode 97 again and water dispensed. I attempted to blow through the fill tube into the ice maker area and found it to be blocked with ice. After having the left rc door open for approximately 10 minutes, I tested the fill tube again ad this time it dispensed water. I am ordering the fill tube assembly which includes the fill tube heater, main con
Near Briarcliff, TX 78669
Brandon
Job Details: 11/09/2018
WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site to replace housing, vent, and dispenser, I replaced all parts, unit tested good."
Near Spicewood, TX 78669
Brandon
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 "Arrived on site to replace fresh food section thermistor, I replaced thermistor, unit tested good. Collected payment on cc"
Near Lakeway, TX 78734
Cliff
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site to diagnose A dishwasher that had a burning smell. Found rinse agent cap and come loose and fell onto heating element. Element melted rinse agent And cap will need to be replaced to complete repairs. Return date set for 11/16/18 per customers request.; ordrng 1 WPW10524919 (cap)
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for customer complaint of noise issue, I put unit into diagnostic mode, tested compressor, evap fan, condenser fan, and damper. Unit tested good, I changed the defrost setting. No noise was present at time of repair."
Near Georgetown, TX 78628
Steve C.
Job Details: 11/09/2018
COOKTOP WHIRLPOOL GJC3055RS03 Arrive on site for the units right front burner will not turn on. Tested the unit and found the right front burner will not turn on but the rest of the burners are turning on. Found the unit will need a new elements and will need to order the control on the next visit.; ordrng 1 WP8285230 (elmnt-surf RF) and 1 WP8286643 (cntrl-elec)
Near Salado, TX 76571
Jerry C.
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL WRS576FIDM01 "WRS576FIDM01 Arrived to inspect no ice condition. Ran unit through diagnostics, found error code registered. Tested ice maker for proper voltage and connections, check good. Checked connections at bottom of the unit going into the door. Found wires in the door opened, door needs to be replaced. All water connections were dry. Office to authorize and order FC door, SS. Office to schedule return for repair.; ordrng 1 LW10669496 (dor-fip)"
Near Austin, TX 78746
Luis
Job Details: 11/09/2018
REFRIGERATOR JENN-AIR JS42NXFXDW05 Arrived on site for over cooling in fresh food. Removed baffle cover found broken door on baffle. Installed new baffle assembly. Tested bale unit working correctly.
Near Austin, TX 78704
Luis
Job Details: 11/09/2018
REFRIGERATOR GE CYE22USHMSS Arrived on site for ui issues. Found defective ui not responsive diagnosed unit will need lcd control. Installed lcd control and damaged cover. Powered unit on tested ui unit working as designed
Near Georgetown, TX 78633
Steve C.
Job Details: 11/09/2018
WASHER MAYTAG PAV2300AWW Arrived on site for the unit will not fill with hot water. Tested the unit and found the valve is defective. Customer paid in full on the first visit. ; ordrng 1 35-2374N (water valve kit)
Near Austin, TX 78702
Scott
Job Details: 11/09/2018
DRYER WHIRLPOOL WED8540FW2 Arrived on site for squeaking dryer . Replaced rollers pulley and belt . Unit is now quiet and no longer making noise . No lint build up at time of service . Job complete .
Near Austin, TX 78732
Cliff
Job Details: 11/09/2018
DRYER MAYTAG MED3500FW1 Arrived on site to diagnose a dryer that is not heating. Tested unit found no mechanical failures with dryer at this time. Did note erratic voltages from plug on the wall with the dryer disconnected indicating electrical issue. Advised homeowner electrician would need to come and replace dryer outlet to complete repairs. No further repairs to be done at this time by appliance express.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/09/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and reconnected connector, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78702
Wesley
Job Details: 11/09/2018
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site and found ff Evap frozen up. advised unit would need to be thawed. Found hi temp of 48 degrees. Replacing Evap motor. ; ordrng 1 W11033168 (harns-wire)