Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8729 customer reviews

Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "arrived on site to install previously diagnosed and ordered parts. Due to the unit freezing up and the bimetal showing open, I removed and replaced the evaporator motor/harness and the UI/hv control kit. Tested the unit and it is operating as designed. ice maker was functioning as well. No water leaks observed during service, job completed."

Near Drake Cove, Leander, TX 78641
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived on site to install previously diagnosed magnetron and control. Tested unit and also found failed capacitor and diode as well. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Blackman Tr, Hutto, TX 78634
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GX5SHDXTQ01 "Arrived to inspect freezer stuck shut.Freed the door and verified the fill tube wasn’t in the correct spot.Adjusted it, reassembled and unit tested as designed.Job complete"

Near Co Rd 208, Lampasas, TX 76550
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site and inspected microwave and found door does not register as closed. Need to bring back interlock assembly on harness 7727424344; ordrng 1 461967750483 (arm) and 4 W10831019 (screw)s and 1 W10881996 (MAIN HARNESS) and 1 W10911403 (motor-turn) and 2 W11045551 (HINGE)s and 1 WP3196183 (screw) and 1 WP98008545 (screw) and 1 WPW10128850 (arm) and 1 WPW10709147 (frame-glas)

Near Westlake Dr, West Lake Hills, TX 78746
Leonardo C.

Leonardo C.

MICROWAVE MAYTAG MMV4206FZ5 Arrived on site to replace filter board and power cord and mounting nut. Replaced parts test unit and unit test good job complete.

Near E Ben White Blvd, Austin, TX 78741
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW8620HC2 "Arrived on site for customer complaint of door not closing, found broken latch, I replaced latch, unit tested good."

Near Cabelas Dr, Buda, TX 78610
Lou S.

Lou S.

RANGE WHIRLPOOL WFE510S0HW1

Near Horizon Park Blvd, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived on job to replace evaporator fan. After replacement test operation. No leaks detected at time of service

Near Cottage Bank Trail, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter. Replaced sump and motor test unit and unit test good no leaks present at this time left bad part with customer.

Near Bissonet Ln, Austin, TX 78752
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to replace previously ordered parts. Found wiring harness for pantry door broken. Repaired broken wiring and upon testing unit found unit not registering door switches and the dispenser control not operating properly. Dispenser control will need to be replaced to complete repairs. Will bring power supply, main control, and pantry control with me on return visit in case needed.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 W11330971 (UI) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"

Near Laurel Path, Round Rock, TX 78664
Kevin B.

Kevin B.

MICROWAVE JENN-AIR JMC2430IM01 "Arrived on site and replaced trim piece and mounting hardware diagnosed on previous visit, after replacement microwave is now correct, job complete"

Near Gato del Sol Ave, Austin, TX 78737
Lou S.

Lou S.

RANGE WHIRLPOOL WFE320M0ES2 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that the inspector used a metal thermometer to measure the temps in the oven. I advised that in order to get accurate temp readings, a multimeter with thermal lead has to be used to test. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. Preheat temp was 401. My next five readings were 412, 303, 384, 332, 364 for an average of 359 degrees. To offset the temps, I calibrated the unit minus -10 degrees. I advised the customer of my findings and notified the builder via text of my findings. Job completed."

Near Aliso Trail, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit an dunit test good job complete.

Near Dumas St, Pflugerville, TX 78660
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW5 "arrived on site to inspect washer not draining. Upon further inspection, customer advised that they were able to get the unit to drain by doing a rinse/spin cycle. I placed the unit in diagnostics showing no error codes and continued with testing. Unit operated as designed. I inspected the drain hose at the drain pipe and it was in approximately 4 inches as recommended. I made recommendations to the customer for use & care as well as detergent use. No water leaks observed during service, job completed."

Near Arbor Acres Loop, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I spoke with Andy about the call and then spoke with the customer about what had been happening. I ran service test 3 and found the fans working as designed and the unit didn’t power cycle on its own. The fans all worked as designed. The previous company had replaced the UI but the original RC fan and harness was in the unit. I replaced the RC fan and harness. I found an air gap at the drain tube and sealed it with permagum.

Near Godwit Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR JENN-AIR JS42PPDUDE01 "Arrived on site for refrigerator FC LED lights being dim. Gained access to LED control and tested voltage and found within range. Went through freezer lights and tested. Found light behind ice maker failed. Replaced light and tested operation. All tested good, no water leaks detected"

Near Oak Valley Ct, Georgetown, TX 78633
Andy  B.

Andy B.

WASHER WHIRLPOOL MHW6000XW2 Arrived on site for washer not operating. Tested and inspected unit and found failed motor control and latch. No repairs are to be done at this time. No water leaks present at time of service.

Near Peaceful Haven Way, Hutto, TX 78634
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site for microwave tripping breaker . At first tested unit with oven and cook top on , after awhile breaker tripped . Breaker would trip while microwave was plugged in . Unplugged microwave with all all appliances off ,still tripping . Plugged microwave in with extension cord ,didn’t trip . Recommended electrician change breaker and outlet as well as making it a non gfi breaker . Job complete ."

Near Mexia Pass, Manor, TX 78653
James C.

James C.

DISHWASHER MAYTAG MDB8989SHW0 Arrived on site and inspected tub for rust. Found mounting clip for heater is rusting. Unit will need new tub to repair. Repair will take 2 hours. ; ordrng 1 CNOTE (2 HOUR REPAIR)

Near Broadmoor St, Meadowlakes, TX 78654
Richard P.

Richard P.

REFRIGERATOR IKEA IX3HHGXSS000 Arrived onsite for the refrigerator not cooling. Upon inspection found that the refrigerator is cooling just fine at this time. Checked temps and they are good. Not ice build up on freezer evaporator. Damper control is opening and closing just fine. No issues found at this time. Complete

Near Berger St, Austin, TX 78721
Brandon C.

Brandon C.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site for customer complaint of unit shaking during spin, found gearcase shaft bent causing basket to wobble. Ordering gearcase. ; ordrng 1 W11255272 (GEARCASE)"

Near TX-71, Bee Cave, TX 78738
Jonathan M.

Jonathan M.

REFRIGERATOR AMANA ART106TFDB01 Arrived on site for refrigerator that would not turn on. Inspected unit and work area. Customer advised that the unit was turning on and fans were blowing but the unit would not cool. Plugging it in and waited three minutes. The compressor never kicked on. Replaced start device and tested unit. Unit kicked on and started to cool. Unit is working as designed. Call complete.

Near E Rancier Ave, Killeen, TX 76543
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL KOCE500ESS08 "Arrived on site for customer complaint of microwave not heating all the time, found door not making good contact with switch on left side, ordering door and switch harness. ; ordrng 1 W10687342 (door/mw)"

Near Sawyer Ranch Rd, Dripping Springs, TX 78620
Paul R.

Paul R.

COOKTOP WHIRLPOOL WCE55US0HS01 Arrived onsite for a cooktop with a broken glass top. I found the cooktop cracked over the front right burner. I replaced the cooktop. Call complete.

Near Headstock Rd, Round Rock, TX 78664
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KSF26C7XYY04 "arrived on site to inspect refrigerator leaking water. Upon further inspection, I found where water was leaking from the RC evaporator area. Tested the water dispenser to see if the reservoir was leaking and it was not. I found where water had puddled in the evaporator drip pan and the drain was clogged. Removed the drain tube from the back of the unit and found it clogged. Used some bailing wire to clear the clog and tested and the nOW is operating as designed.No water leaks observed at the end of service, job completed."

Near Coleto Creek Ln, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for refrigerator FC not cooling properly. Performed temperature test and found at 21° checked amp draw and found at 2.2 amps removed RC evaporator cover and found poor frost pattern. Did SS pre check. SS repair is needed. Ordering needed parts. Office to schedule return trip. Customer would like soonest appointment possible. No water leaks present at time of service. SS repair. 2 hour job. Authorization needed. Extra labor authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS JOB ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (EXTRA LABOR AUTHORIZATION NEEDED ) and 1 SEENOTE (2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10276644 (compressor) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator), states that autho needed"

Near Cockrill St, Hutto, TX 78634
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for customer complaint of unit leaking, found unit not draining properly during defrost in fresh food section. Ordering drain pan/bracket, drain tube, and evaporator cover.; ordrng 1 W10673133 (bracket) and 1 W11167902 (EVAP COVER) and 1 W11252097 (RAIN TUBE)"

Near Lost Meadow Trail, The Hills, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to inspect refrigerator freezer with ice built up. Upon further inspection, customer had the unit opened up and the ice defrosted from the freezer evaporator. Customer provided some pictures of the ice build up. I removed the evaporator cover and found that the defrost heater had a burn out spot on the bottom left elbow (photo). I tested the heater and found it open. Customer advised that the left RC door gasket was torn and showed me. The gasket is torn on the inner bottom corner. I am ordering the right RC door gasket, defrost heater, evaporator harness, and CNOTE-AUTHORIZATION. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10830162 (gasket-fip) and 1 W11260592 (harns-wire) and 1 WP12729123 (heater)"

Near Cedar Crest Dr, Cedar Park, TX 78613
James C.

James C.

DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site and tested operation. Found no power to unit. Found gfci outlets has tripped. Reset outlet and tested. Unit tests good. Job complete

Near Lighthouse Dr, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWC400XW3 "Arrived onsite for washer start switch pushed into the control assembly. Inspected unit and found switch pushed in behind panel causing unit to be inoperable. Performed diagnostics mode and ran automatic test cycle. Found lid not locking, tested ohms in lid switch and found opened. Unit will need new rubber start button and lid lock.

Near Huntsville Cove, Georgetown, TX 78633
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onsite for the refrigerator door handle broken. Upon inspection found that the handle was broken on the top. Replaced handle with new and refrigerator tested fine complete

Near Nueces St, Austin, TX 78705
James C.

James C.

REFRIGERATOR KITCHENAID KUIC18NNXS0 Arrived on site and tested operation. Found unit fills with water and recirculates water. Found cutting grid has failed causing no ice production.

Near Lighthouse Dr, Horseshoe Bay, TX 78657
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for unit giving. F6E2 error code. Called Techline. Suggested to replace control board and UI panel. Got Sr#7727426193. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete

Near FM713, Lockhart, TX 78644
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is not cycling properly. Found water valve assembly failed causing unit not to fill. Replaced water valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Near Pine St, Georgetown, TX 78626
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range oven not heating and gas smell. Customer stated gas smell is only when she try’s to use oven. Tested and inspected unit and found customer had mat at bottom of oven covering vents not allowing air flow and allowing only partly to ignite. Removed mat and tested unit and all operations are normal with no gas smell or gas leak issues. Instructed customer on use and care and practice for best performance and advised customer to have gas company come out and check for gas to verify no gas leaks before using unit for safety.

Near Eli Whitney Way, Hutto, TX 78634
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED49STBW1 Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete

Near Trawell Rd, Dale, TX 78616
Lou S.

Lou S.

DRYER SAMSUNG DV42H5200EP "arrived on site to inspect dryer not drying clothes. Upon further inspection, customer advised that the unit takes several cycles to dry clothing. Customer advised that they have not had vents cleaned but they do clean the dryer lint catcher regularly. Checked the vent outside of the home and found that the screen on the outside vent was completely clogged. Vent cover was mounted into foundation and unable to remove. I tested the unit and found it is heating properly.

Near Covington Cove, Georgetown, TX 78628
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to inspect dishwasher for not moving past draining, upon inspection found large pieces of debris in drain and pump, ordering drain pump. Office to reschedule ; ordrng 1 KDTE334GPS0 (DRAIN PUMP)"

Near Schwarzlose Rd, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit for unit not washing. Found bad wash motor, replaced sump and motor test unit no leaks present unit working as designed job complete."

Near Emory Tree Dr, Austin, TX 78748
Jacob S.

Jacob S.

DISHWASHER MAYTAG MDB8989SHZ0 Arrived onsite for unit dispenser drawer broken. Tested unit. Found that open piece had broken off. Replaced dispenser. Tested unit. Unit test good. No leaks at this time. Job complete

Near Crockett St, Martindale, TX 78655
Clif L.

Clif L.

RANGE AMANA AGR5330BAS3 Arrived on site today goes a oven with a separating. Tested unit and found front panel separating and not keeping insulation in proper position which is causing excess heat to come out of the top of the door. Panel will need to be replaced along with new insulation strip to complete repair. ; ordrng 1 WPW10208653 (insulation) and 1 WPW10535793 (glass-door)

Near Leonardo Dr, Round Rock, TX 78665
James C.

James C.

ICE MACHINE KITCHENAID KUIC18PNZS0 Arrived on site and installed new filter housing. Tested operation and found unit working properly. Job complete

Near Pinehurst St, Meadowlakes, TX 78654
Noah D.

Noah D.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site to diagnose washer for squeaking, upon inspection found no problems during operation but found debris in gasket seal. No squeaking found.job complete"

Near Passare, New Braunfels, TX 78132
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM2 "arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed & held the start button to engage the drain pump and I could hear the motor humming, but no water was draining. I removed the water from the tub then removed the drain pump and find a piece of plastic debris bound up with the drain pump empellar fins. Removed the debris and installed the drain pump back on and retested. Unit is operating as designed.No water leaks observed during service, job completed."

Near Bovina Dr, Leander, TX 78641
Paul R.

Paul R.

WASHER WHIRLPOOL WFW92HEFW0 "Arrived onsite for a washer that leaks after the tub was replaced. I found a hole in the new tub next to the tub heater and OOW a couple of pics in SDQP. The tub will need to be replaced again. Ordering W10901175 TUB-OUTER. Sending routing a message to weigh the call fo 2 men, 2 hours, & RS.; ordrng 1 W10901175 (TUB-OUTER)"

Near Chamisa Dr, Austin, TX 78730
Noah D.

Noah D.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to replace bin thermistor due to overproducing ice, replaced bin thermistor and retested. Tests passed. Job complete"

Near Indian Moon Cove, New Braunfels, TX 78132
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW7040DW1 "Arrived on site for washer not completing cycle. Tested got error codes F3E2 , F0-E5. Checked stator didn’t find any faults, ran diagnostics found water valve not opening completely, little water flow from both cold and hot water valves. Changed out the water valve, ran diagnostics everything checked out normal. No leaks found at time of service. Job. Complete"

Near Watersedge Terrace Dr, Elgin, TX 78621
Richard P.

Richard P.

WASHER WHIRLPOOL MHW8200FW Arrived onsite for the washer not powering on. During testing found that the panel control was not responding. Replaced panel control and washer tested good .

Near E 39th St, Austin, TX 78751
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator freezer ice build up. Upon further inspection, I found that the FC section had frosted up again on the left side moving towards the middle of the drawer. I removed the frost and removed and replaced both slides and the door gasket. Tested the door and found a small gap just a bit larger than a pin hole in the top left corner of the FC. door gasket at the mullion that separates the crisper drawer and freezer. Using my level, I placed it on the mullion and found where the mullion is badly warped causing the door gasket to not seal correctly. I attempted to adjust the brackets and the mullion with no luck. I contacted Techline and spoke to Bruce and advised of my findings and attempted repairs. Bruce advised to get pictures of the issue and provided file

Near Humble Live Dr, Leander, TX 78641
Lou S.

Lou S.

FREEZER WHIRLPOOL WRS970CIDM00 "arrived on site to inspect refrigerator temps. Upon further inspection, tested temps in the FC=2 degrees on a setting of 5 & RC=44 on setting of 33. Removed bottom shelves in RC section and found a block of ice on the Evap cover. Removed the ice and found the thermistor blackened with corrosion. Once I had the ice removed, I removed and replaced the thermistor and secured it with foil tape and a ziptie and replaced the fan scroll and removed and replaced the user interface. Cycled the power to the unit and it began to cool as designed. No water leaks observed during service, job completed."

Near Tradinghouse Creek St, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to test unit for broken cooktop. Replaced cooktop test unit after replacing cooktop and unit test good job complete.

Near E Riverside Dr, Austin, TX 78741
Andy  B.

Andy B.

REFRIGERATOR LG LFXS26596S00 "Arrived on site for refrigerator making loud noise. Upon arrival customer informed that was the issue. But that another tech from another company had came by stating the noise was the compressor. That company replaced compressor without ordering JIG and after the compressor was replaced tech from that company stated it damaged the control. Called and spoke with CS and ordering compressor, control and jig. Office to schedule return trip. Authorization needed. Extra labor authorization needed. 2 hour job. SS job. No water leaks present at time of service.; ordrng 1 ADC73150210 (DRIER ACCESS VALVE ) and 1 CPS30021045 (CONTROL ) and 1 JIG (JIG) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (SS JOB) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (EXTRA LABOR AUTHORIZATION NEEDED ) and 1 TCA36811409 (COMPRESSOR )"

Near Floating Leaf Dr, Hutto, TX 78634
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104ESS4 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, found the unit filter clogged with detergent debris. Cleaned the filter and inspected the spray arms and all were good. Placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. Made recommendations for use & care and detergent use. No water leaks observed during service, job completed."

Near FM 3405, Georgetown, TX 78633
Clif L.

Clif L.

OVEN ELECTROLUX EI27EW35JS2 Arrived on site to diagnose an oven that is not heating. Tested unit and found open thermal fuse preventing power from reaching elements. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.

Near Westwood Ln, Georgetown, TX 78628
James C.

James C.

ICE MACHINE WHIRLPOOL KUIX305ESS2 Arrived on site and found reservoir cracked at the drain pump. Installed new reservoir. Customer has cap for reservoir. Unit tests good. Job complete

Near Tempe Dr, Granite Shoals, TX 78654
Leonardo C.

Leonardo C.

VENTHOOD WHIRLPOOL UXT5230AYS1 Arrived on site to test unit for light not working. Test unit and found lights working and fan. Could not duplicate problem at this time. Job complete

Near Wild Rose Dr, Austin, TX 78737
Noah D.

Noah D.

WASHER MAYTAG MVWB855DC3 "Arrived on site to install latch per last technician, installed latched and retested all function, found no problems

Near Big Sky Dr, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL IMH1205AS0 Arrived on site to test unit for unit not heating. Test unit and unit working correctly at this time.

Near Chaparral Park Rd, Manchaca, TX 78652
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MFI2569YEB0 Arrived on site for refrigerator that is frosting up still. Inspected unit and work area. Found unit full of frost and gasket not sealing around chassis. Defrosted while unit and replaced gasket. Used heat gun to mold the gasket to the chassis

Near Lost Oak Dr, Killeen, TX 76542
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose a dishwasher that is not cycling. Found communication error on control when I arrived at home. This was caused by shorted main control. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Kingsway Rd, Georgetown, TX 78628
Paul R.

Paul R.

WASHER MAYTAG MVWB835DW3 Arrived onsite for a washer that will not power on. I found 4.96VDC to the control panel and no response from the control panel. The control panel needs to be replaced.. I replaced the control panel and tested the unit. The unit is working as designed. Call complete.

Near Dark Tree Ln, Round Rock, TX 78664
Noah D.

Noah D.

DISHWASHER WHIRLPOOL KDTE254ESS2 "Arrived on site to diagnose dishwasher for stopping mid cycle, upon inspection found the overfill error code as well as oversuds, ordering float switch and float. Office to reschedule ; ordrng 1 W10195036 (FLOAT) and 1 W10734532 (SWITCH)"

Near Cambridge Dr, New Braunfels, TX 78132
James C.

James C.

OVEN WHIRLPOOL JGS9900BDS Arrived on site and tested operation. Found that the igniters continuously spark. Found switches good and the igniter module has failed. Installed new module and tested. Unit tests good. Job complete

Near 6th St, Marble Falls, TX 78654
Noah D.

Noah D.

RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site to inspect stove for always being on, upon inspection found the lights for hot cooktop illuminated at all times, called Techline and found the P10 connectors were incorrectly getting voltage, replacing control and ordering both the front left and right infinite switches . Sr # 7727422158, office to reschedule ; ordrng 1 WP3149400 (SWITCH) and 1 WPW10434452 (SWITCH)"

Near Pecos Cir, New Braunfels, TX 78130
Lou S.

Lou S.

DRYER KENMORE 110.6513241 "arrived on site to inspect dryer not heating. Upon further inspection, removed the back panel and tested the element, cutoffs, hi limit thermostat and fuse and found the cutoff was open. Removed and replaced the cutoff and retested and the unit is operating as designed. Customer showed a picture of the debris that had been removed from vents by a professional cleaning company.No lint observed during service, job completed."

Near Maplewood Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBSN608ESS01 Arrived on site and retrieved temperature logger at 11.55 am

Near Quaker Ridge Dr, Austin, TX 78746
Al R.

Al R.

REFRIGERATOR LG LSXS26326S/00 Arrived on site. Found refrigerator not cooling after recent repair. Customer stated that unit only cooled for 2 days after repair. Inspected all welds and components for dye and found none. This would indicate a leak in the cabinet which is non repairable. Offices contacted Lowes to discuss findings

Near Co Rd 222, Kempner, TX 76539
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure, I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near King Eider Ln, Cedar Park, TX 78613
Jacob S.

Jacob S.

WASHER AMANA NTW4516FW3 Arrived onsite for unit making a noise during spin cycle. Found piece of wire sticking through the tub and making scrapping noises. Took quick pic of wire. Removed wire. Tested unit. Unit test good. No leaks at this time. Job complete

Near Hackberry Ave, Luling, TX 78648
Kevin B.

Kevin B.

DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found thermal fuse has failed and after replacing it is heating correctly. Found no airflow through lint screen, airflow returns when bent is disconnected from dryer. Recommended to customer that vent to the exterior of the home be clean by a service to prevent any damage to dryer or fire hazard. Job complete"

Near Hot Spring Valley, Buda, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF760SADM3 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced wash motor test unit for leaks not leaks present motor washing correctly job complete.

Near Cometa St, Austin, TX 78721
James C.

James C.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived on site and tested operation. Found fresh food evaporator is completely frozen. Unit will need new thermistor installed to repair. Customer will need to defrost unit for 48 hours with doors opened and towels placed around unit.

Near Matern Ct, Horseshoe Bay, TX 78657
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP548HL00 Arrived on site to test unit for small oven not igniting. Test unit and found ignitor not connected. Will need 2 man to pull unit out and take back off to secured connection. Office to reschedule ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 2MANJOB (2 MAN JOB )

Near Monarch Ln, Austin, TX 78737
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled unit and open box for part replacement. Ordering correct plate and support just in case.; ordrng 1 W10549602 (plate) and 1 W10662015 (support)

Near Mallard Ln, Killeen, TX 76542
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to replace console. Replaced console test unit and unit test good job complete.

Near Borromeo Ave, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5620HW0 Arrived on job to replace tub. After install discovered tub wrong part 2 inches too long. Talked to parts and took pictures with measurements. New part still at customer home. ; ordrng 1 W11287251 (TUB)

Near Rainbow Cove, West Lake Hills, TX 78746
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Arrived to inspect ice maker still not producing ice.Called Frigidaire and spoke with Gaety.Ran diagnostics test mode and all functions work.Issues were due to unit not being reset after new ice maker was installed Had to RESET THE UNIT File #83462373Job complete

Near Larissa Dr, Killeen, TX 76549
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site to diagnose dishwasher for not starting, upon inspection found the resume button blinking while trying to advance steps, tech sheet states it’s hr door lock mechanism, ordering latch and control. ; ordrng 1 WP8524471 (LATCH) and 1 WPW10274884 (LATCH)"

Near Cinkapin Dr, San Marcos, TX 78666
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not heating. Tested it and found that heater is working and that the dispenser was releasing too much rinse Aid in the dishwasher leaving the dishes to be soaked after drying. Replaced the dispenser, ran diagnostics everything tested good. No leaks found at time of service. Job complete."

Near Rolling Creek Rd, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM704EBS1 Arrived on site to replaced parts. Replaced all parts ordered test unit and unit test good job complete.

Near Strickland Dr, Austin, TX 78748
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for refrigerator that has ice container popping out. Inspected unit and work area. Found tabs broken on both sides were ice container latches onto. Customer said the issue didn’t start as this popping out but started doing this within the last week. I advised with the tabs broken, the ice container won’t be able to sit in place. I called Techline and spoke to Brian SR# 7727425123.

Near Birmingham Cir, Killeen, TX 76542
Leonardo C.

Leonardo C.

OVEN GE PSB9100SF5SS Arrived on site to test unit for door damaged.

Near Katie Dr, Austin, TX 78737
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for stuff in bellow . Checked in bellow ,found what looks like grit . Customer stated it’s going away . Recommended customer run 2 cycles of tub clean with afresh . If customer calls back if stuff is still appearing in bellow ,recommend changing bellow . No water leaks detected at time of service . Job complete ."

Near Choice Pl, Pflugerville, TX 78660
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRV976FDEM01

Near Trissino Dr, Austin, TX 78739
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the freezer door not closing properly. During testing found that the freezer door is not closing properly. Need to replace slides and railings. Ordering parts. Office to reschedule ; ordrng 2 12002497 (gear (left))s and 1 WPW10284682 (bracket) and 1 WPW10284683 (bracket) and 1 WPW10516602 (slide rail (rht frz)) and 1 WPW10516603 (slide rail (lft frz))

Near Clarence Ct, Buda, TX 78610
Paul R.

Paul R.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for a wall oven that the display is not functioning on. I found the display selections not working properly. I did a power reset and the unit did the same thing. I replaced the control panel and helped the customer get it connected to their WiFi and smart phone. Ms stated the upper oven hadn’t been reaching temp. I tested the oven and calibration and it is working as designed. Call complete.

Near Iron Rail Terrace, Round Rock, TX 78664
James C.

James C.

REFRIGERATOR GE ZIR36NMHRH "Arrived on site and tested operation. Found temp at 42 degrees and unit set to 34. Found compressor very hot and no frost on evaporator. Unit has failed compressor. ; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WR87X10224 (compressor kit egys6)"

Near Chimney Cove Dr, Marble Falls, TX 78654
Jonathan  S.

Jonathan S.

REFRIGERATOR AMANA AFI2538AEQ3 "Arrived onsite for refrigerator not making ice making ice and water freezing in bottom of ice container. Inspected unit and work area. Found fill tube frozen. Removed ice from fill tube and checked to of unit for possible leak. No leaks found. Attempted to advance ice maker and found no response. Tested voltage to ice maker and found 120 volts. Measured motor resistance and found opened. Found felt icemaker. Removed failed ice maker and installed new. Monitored cycle. All tested good, no water leaks detected.

Near Summer Ridge Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB7959SHZ0 "Arrived on site for customer complaint of upper rack falling apart, found multiple broken pieces, I replaced adjusters, tracks, unit tested good."

Near Heitzler Ln, Driftwood, TX 78619
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to replace previously ordered parts for ice machine. Found audible missing from evaporator indicating refrigerant leak in evaporator at South. Evaporator will need to be replaced as well as compressor to complete repair. .; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 WPW10218037 (evaporator)

Near Blueberry Hill, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB835DW0 "Arrived on site for washer having lid lock failure. Performed diagnostics mode and checked fault codes. Found fault code F5-E2 lid will not unlock or lock. Tested lid lock in diagnostics mode and found responsive. Ran automatic test cycle and found completed as designed. Ran unit in normal mode. Lock was working as designed.

Near Eastview Dr, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER LG WM2487HWMA Arrived on site for washer leaking suds out the back. Inspected unit and work area. Found minor crack in UI (see SD-QUICKPIC). Removed top panel and found signs of over soaping. Performed diagnostics mode and monitored for water leaks. Found no internal leaks in test mode. Found signs of suds leaking out air vent (see SD-Quick pic). Found customer using a sanitizing soap that may be the cause of suds leaking through air vent. Spoke with customer on HE soap and amount of soap to use on a water softener.

Near Ashberry Trail, Georgetown, TX 78626
Jacob S.

Jacob S.

WASHER MAYTAG MVWB765FW3 Arrived onsite for unit having error code F8E1 F3E2. Tested unit. Got same error codes. Replaced housing and control board. Tested unit. Unit test good. No leaks at this time. Job complete

Near Rolling Ridge Rd, Lockhart, TX 78644
Noah D.

Noah D.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for control not responding, upon Inspection found the oven had a sticky film over UI, cleaned film and tested functions. All functions worked correctly. Complete"

Near Freeing Oak St, San Marcos, TX 78666
Scott  M.

Scott M.

RANGE AMANA AGR5330BAS3 "Arrived on site for oven not keeping temps . Ran temp check unit would heat up . Temps were 30 degrees off . Checked sensor , ohms were off . Replaced sensor . Temps still off . Replaced control reran temp check . All is checking normal now . No gas leaks detected at time of service . Job complete ."

Near Lathrop Ave, Pflugerville, TX 78660
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for loud fan noise, upon talking to customer found as well as bad fan noise microwave was not heating in the correct amount of time, ordering correct heating parts. Office to reschedule ; ordrng 1 W10754299 (MAGNETRON ) and 1 W10850446 (CAP) and 1 W11256462 (DIODE)"

Near Laurel Grace Ln, , TX 78130
Leonardo C.

Leonardo C.

RANGE JENN-AIR JGRP536HL00 Arrived on site to replace boards. Replaced both boards test unit and unit test good job complete

Near Cibilo St, Lockhart, TX 78644
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace panel. Opened box and found damaged panel. Will order new panel office to reschedule ; ordrng 1 W11097777 (PANEL )

Near Lungo St, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer that is leaking in the drain cycle. Inspected unit and work area.Placed unit in service diagnostics and found F8 E6 (water hazard) and F2 E1 (UI stuck button error codes. Placed unit in an auto test and unit began to leak as it went into the drain. Replaced inner drain hose and tested unit. Unit is working as designed."

Near W 14th Ave, Belton, TX 76513
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect dishwasher for discoloration, upon inspection found the dishwasher with discoloration resembling oxidization, replaced panel and checked for discoloration, dent in panel, reordering panel. Office to reschedule ; ordrng 1 WPW10274902 (PANEL )"

Near Laurel Grace Ln, , TX 78130
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for refrigerator making humming sounds. Inspected unit and work area. Found major ice buildup on RC evaporator. Performed diagnostics mode and found RC thermistor opened. Will need to replace UI, control and RC fan assembly. Spoke with customer on on defrost unit 48 hours Had customer sign defrost waiver. Returning with drain pan and drain line on return if needed. ; ordrng 1 DRAINLINEATBOTTOM (Part research) and 1 W10836964 (DRAIN PAN) and 1 W11033168 (EVAP FAN HARNESS )"

Near Rolling Block Dr, Liberty Hill, TX 78642
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit temps hard to control. Saw that temp was not on recommend setting. Customer did not know how to use temperature select. Replaced thermistor. Gave customer instruct on how to change temperature settings.

Near Guadalupe St, Austin, TX 78701
Brandon C.

Brandon C.

REFRIGERATOR AMANA AFD2535DEB "Arrived on site for customer complaint of fresh food section not cooling, found unit was not going into defrost, I found faulty control board as well as defrost t stat. I replaced both parts, unit tested good."

Near Skyline Ridge Lookout, Wimberley, TX 78676
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site and inspected washer and found resin beads from an old water softener had blocked incoming water flow. Took pictures of blocked water valve and of resin beads in hand.

Near Ben Milam Dr, Manchaca, TX 78652
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived onsite for ice machine making loud thumping noise. Performed diagnostics mode and found when the compressor and condenser fan kicked on the noise occurred. Inspected compressor and condenser fan and found condenser blade when first starts would thump up against housing due to blade not fully engaged on motor stem. Corrected fan/blade position and tested in diagnostics mode several times and no noise occurred and blade stayed in position. All tested good, no water leaks detected."

Near Amber Oaks, Burnet, TX 78611
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived onsite for a refrigerator with the ice melting together in the ice bin. I found some large clumps of ice in the bin with loose cubes around them. I checked and tested the ice maker and found it not twisting all of the cubes out of the mold causing the mold to overfill and drip water into the bin. The ice maker needs to be replaced. Ordering W11099789 ICEMAKER. ; ordrng 1 W11099789 (ICEMAKER)

Near Chardonnay Crossing, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site and inspected refrigerator and found no airflow through damper, found evaporator is frosted over. There is frost evidence of an air gap on the left top of the freezer door. Will bring back silicone for perimeter between liner and outer cabinet and permagum to correct possible air gap. Will also bring back thermistor,damper, and evap fan to ensure repair on next visit.; ordrng 1 12002355 (thermistor kit) and 2 212643 (sealer-gum)s and 1 W11024089 (motor-evap) and 1 WP2169142 (evaporator fan blade) and 5 WP482338 (adhesive)s and 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (control)"

Near Cherry Meadow Cir, Austin, TX 78745
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for unit having stoppers missing. Looked at unit. Saw stoppers missing on rack. Replaced stoppers. Tested unit. Unit test good. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for unit missing clip on stack clip. Looked at unit. Saw clip was missing. Replaced clip. Clip secured unit as designed. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
James C.

James C.

DISHWASHER KITCHENAID KDTE104DSS1 Arrived on site and tested operation. Found motor fault and heater fault. Unit filled with water and wash motor just humms. Found wash motor locked up.Installed new wash motor and tested operation. Unit test good and all water connections dry after repair. Job complete

Near Logan Ranch Rd, Georgetown, TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived on site for refrigerator that is leaking at the bottom. Inspected unit and work area. Found ice buildup on the bottom leaking onto the floor. Placed unit in service diagnostics and ran several tests. Unit was difficult to get into tests due to the touchpad intermittently not registering my touch. When placing unit in a defrost cycle the unit defrosted but the unit would not drain. Tried to blow out restriction out of drain hole but even after the water started boiling, the unit would not drain. I removed the drain tube extension and was able to blow through that but there was insulation around the drain tube where the extension fits on. Restriction appears to be between drain pan t evaporator and the drain tube. Advised customer I would need to order parts for both in case. Call complete."

Near N 59th St, Waco, TX 76710
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JS42PPDUDE01 "arrived on site to inspect refrigerator water/ice dispensers not working. Upon further inspection, I tested the dispensers and when pressing the paddles, the UI beeps. Unit is making ice as bin is full. Checked door switches and both are operating as designed. Contacted Techline and spoke to Austin and advised of my findings. Austin advised to replace the UI control board and the Niagra board at the top of the unit. I advised the customer of my findings and am ordering the Niagra board, CNOTE-2 MAN JOB, & CNOTE 2 HOUR JOB. Office to schedule return service. No water leaks observed during service. Customer did not sign for receipt due to issues with iPad.; ordrng 1 CNOTE (2 MAN JOB) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 WP2318054 (cntrl-elec)"

Near High Lonesome, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect ice maker issues.Confirmed the complaint and removed and attempted to replace the ice maker and new ice maker was damaged in the box.Unit returned to office.Reordering Ice maker WPW10300024.Rescheduled the customerNeeds more work.; ordrng 1 WPW10300024 (ICE MAKER)

Near Carnousty Cove, Round Rock, TX 78664
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0AS03 Arrived to inspect wall oven not heating.Confirmed the complaint and found the control to be defective.Unit will need the main control to complete the repair.; ordrng 1 W10839510 (MAIN CONTROL ) and 1 WP4449751 (THRM FUSE)

Near Mozart St, Round Rock, TX 78665
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived to install previously ordered parts. Installed acu and found prior tech only serviced right side of inter locks when neither side was engaged. Had to replaced interlocks, and tests good, twice. Error, came back, found inner panel last replaced to be bowed and will need replaced spoke with to File #7727417055 Dave and advised of issues,; and 1 W10687342 (door/mw)"

Near Finley Mae Way, Austin, TX 78717
Andy  B.

Andy B.

COOKTOP JENN-AIR JGD3430GS00 Arrived on site for cooktop issue and melt burner too hot cooktop was to be sent to customer but on arrival customer informed me that it had not yet arrived. Adjusted flame size on melt burner. Ordering bezels as they will be needed as will. Office to schedule with customer on return trip as we are waiting on cooktop. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 6 WPW10559494 (BEZEL)s

Near Weiskopf Loop, Round Rock, TX 78664
David  Z.

David Z.

WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose washer that was leaking. Performed diagnostic and tested unit. Found water leaking from under unit. Found water coming from drain pump housing. Replaced drain pump and retested. Leaks no longer present. All is working as designed. No water leaks found after repair. Call complete.

Near Sigourney Way, Leander, TX 78641
Paul R.

Paul R.

ICE MACHINE KITCHENAID KUIC15PHZS0 Arrived onsite for an ice machine that the power button doesn’t work. I found the external drain pump running constantly when the unit was plugged into power. The pump needs to be replaced. Mr stated the clean button isn’t working correctly. I plugged the ice machine into power bypassing the pump and tested the control panel and found all sections working as designed. I explained to the customer that the unit has to be powered off and the cleaned button depressed for 3 seconds to get it to enter the clean cycle. I replaced the pump and put the unit in a clean cycle for the customer since he had the reservoir filled with ice machine cleaner. The unit is working as designed. Call complete.

Near Overlook Bend, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBSN608EPA01 "Arrived on site and inspected refrigerator and found is not cooling. Set refrigerator into diagnostic mode and ran through tests and at step 4 compressor is not running. Removed cover panel and found harness to inverter is disconnected, took one picture. Compressor is now running but it will take 24 hours to cool refrigerator. Requested that customer monitor unit, no water leaks from connections at time of service, job complete"

Near Marlton Dr, Austin, TX 78703
Clif L.

Clif L.

DISHWASHER WHIRLPOOL KDTE104ESS1 Arrived on site to diagnose a dishwasher that is not functioning properly. Tested unit and found control panel shorted out. Replaced panel and tested unit. Found all is functioning properly at this time. Handle mounting stud severed at bolt. Homeowner is replacing stud on their own. I attached a temporary post to mount handle

Near FM2484, Salado, TX 76571
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived on site to replace previously ordered part for ice machine. Found drain pump not failed but wiring connection corroded and not making contact. Also noted failed water level sensor in unit. Replaced circulation pump and water level sensor. Also re-wired drain pump wiring. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Caleigh Anne Dr, Belton, TX 76513
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site to diagnose refrigerator customer said is leaking water after we replaced the icemaker. Performed diagnostic and checks. Found water was running down front of unit from the middle drawer. Checked RC Evap and found ice buildup on the drain around the Evap. Unit appears to be defrosting, but still needs ice cleared and time will not allow for it today. Customer has been advised to clear the unit and defrost 48 hours prior to us coming back. Ordering parts for defrost issue as well in the event there is no issue with the drain. Customer will contact office to schedule. ; ordrng 1 W10818012 (cntrl-elec) and 1 W10837236 (harns-wire) and 1 WPW10453401 (elect control board)"

Near Fallen Leaf Ln, Round Rock, TX 78665
Al R.

Al R.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived to install previously ordered part.Removed and replaced the trap.Reassembled, tested and unit tested as designed.All water lines were dry at the time of service.Job complete."

Near Santa Cruz St, Round Rock, TX 78665
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to inspect refrigerator freezer condensation. Upon further inspection, the customer advised that a few months ago, the unit freezer froze up and created a large sheet of ice on the bottom off the freezer. They removed the plastic portion of the drain tube and found debris inside, but did not clean out the rubber portion of the drain tube. I found the unit unplugged and pulled from the wall. I inspected the FC evaporator and found water puddles in the Evap drain pan. When I removed the entire drain tube, water came flowing out. I blew through the tube and found it clogged. Was able to clear the clog and ran water through it at the kitchen sink. Customer used their compressor and blew air through it as well. I reinstalled the drain tube and placed a bead of silicone around the lip of the drain tube and sealed the gap between the tube and chassis. No water leaks observed during service, job completed. Plugged unit in and advised custo

Near Great Path, Leander, TX 78641
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Arrived to inspect unit that had 2 random power failures, was not able to duplicate advised unit would need both main and hv boards to repair

Near Bull Run, Austin, TX 78727
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit leaking. Found job hunt replacing the unit. Job complete.

Near Rocky Spot Dr, Highpointe, TX 78737
Robert J.

Robert J.

WASHER MAYTAG MHW3505FW0 Arrived on job for complaints of no water and drain pump running. Found the water level sensor not working. Replaced sensor and test. No leaks detected at time of service.

Near Fletcher Bend, Buda, TX 78610
Jonathan M.

Jonathan M.

COOKTOP WHIRLPOOL KICU500XBL0 "Arrived on site for cooktop that it was displaying an F for seven code. Inspected unit and work area. Tested unit and unit would not clear error codes. Tested continuity on the fuses and found one fuse blown.. Replaced module and tested unit. Unit would not display. Tested voltage going to control and found what appeared to be proper voltage going to the user interface. Call tech line and spoke to Matt. He had me run several checks and advised that I had a bad module. We ordering module and will return

Near Olympia Dr, Temple, TX 76502
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to install previously diagnosed part. Inspected unit and work area. Removed old left-hand door and replace with new tested unit and unit is working as designed. Call complete and all waterlines were dry.

Near Vista View Dr, Waco, TX 76712
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EB4 Arrived for right rear burner not working properly. Tested the burner found it not working. Replaced the right rear burner tested operation still wasn’t heating. Next replaced the switch test operation burner tested good. Tested the rest of the system everything checked out. Job complete

Near Manor, TX 78653
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Arrived on site for refrigerator LED lights not working. Inspected unit and found LED lights not working. Performed diagnostics and tested voltage to module and found 120 volts. Measured DC voltage from module out to lights and found none. Replaced module and found FC lights and top RC lights not working. Gained access to freezer light and jumped circuit and found failed LED light. Replaced light and tested. Found all lights working. Spoken with customer on failure. Tested all other operations, all tested good. No water leaks detected durning service."

Near Amber Oaks, Burnet, TX 78611
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED70HEBW0 "Arrived on site for customer complaint of unit not powering on and giving error code, found loose connection at wall outlet, may need a new outlet.

Near Hawthorne Loop, Driftwood, TX 78619
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to diagnose noise still coming from refrigerator. Performed diagnostic and checked damper control again. Found damper was not making any abnormal noise, but I did see some ice building around the vent and trim. Refrigerator does not have a lot in it, and noise is likely just some ice sticking now and then. All items seem to be working fine, and I can not find any faults or any abnormal noises. Advised customer damper will make a small amount of noise, but it is working within spec. No action needed. Call complete."

Near Galena Dr, Austin, TX 78717
Robert J.

Robert J.

OVEN KITCHENAID KEBS209BSS01 Arrived on job for complaints of oven not working. Customer said oven stated beeping and wouldn’t respond. Ran diagnostics and found code for stuck button. Replaced console.

Near Bella Colinas Dr, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR LG LMXC23746D/00 Arrived on site for refrigerator not cooling. Customer stated unit was making noises and then quit cooling. Performed diagnostics and tested voltage to compressor and found failed compressor. Will need to replace compressor and update on control. Office to schedule appointment when parts are available. Please allow 2 hours for repair.; ordrng 1 ACCESSVALVE (ACCESS VALVE) and 1 COMPRESSORKIT (COMPRESSOR KIT) and 1 FILTERDRIER (P/S) and 1 JIGFORUPDATECONTROL (JIG) and 1 SEALSYSTEMTECH and 1 SEENOTE (OFFICE TO SCHEDULE APPOINTMENT ) and 1 SEESTICKYNOTE (NO PARTS ON SEARS)

Near Dillo Trail, Liberty Hill, TX 78642
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven display jumping time/date. Upon further inspection, customer advised that the display has been jumping from one screen to another and the time/date are changing. I removed and replaced the console and main control (ACU) and tested the unit. Unit is operating as designed. I recommended that the customer download the whirlpool app on their phone and provided the number (866-333-4591) to the Whirlpool Connect Team and advised that they contact the Connect Team to set up WiFi on the unit in order to receive a software update to stop the screen jumping. Job completed"

Near Katherine Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48QMS03 Arrived on site for water leaking from icemaker. Found large icicles leaking from icemaker housing diagnosed unit will need a new icemaker. Installed a new icemaker transferred fill cup and slide to new icemaker. Ran a harvest cycle icemaker passed harvest and filled with water no leaks from icemaker.

Near Spring Ln, Austin, TX 78703
Scott  M.

Scott M.

DRYER WHIRLPOOL WED8000DW "Arrive on site for no heat dryer. Found terminal leg drop off check terminal block, terminal block is good. Electrical is bad. Recommended customer to call an electrician to check power outlet and or breakers for failure. No lent build up found at time of service. Job complete."

Near Laurel St, Bastrop, TX 78602
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and inspected refrigerator and found condensation on the top of the freezer door. Took a picture. Additional gasket material will need to be installed underneath top of door gasket. ordrng 2 A3189395 (gasket)s

Near Edwardson Ln, Austin, TX 78749
Kevin B.

Kevin B.

WASHER WHIRLPOOL MVWC415EW1 "Rived on site and inspected washer and found standing water in tub. Attempted to run drain pump and found it has failed. Used vacuum to remove most of the water. A new drain pump will be needed to correct the issue.Drain pump; ordrng 1 WPW10661045 (drain pump)"

Near Gunnison Way, Kyle, TX 78640
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite for a refrigerator that is leaking water out of the dispenser and out of the inner door ice door. The customer stated the ice in the bin is clumping. I ran the ice maker thru a harvest and found all of the cubes not ejecting from the mold and suspect this is causing the mold to overfill when the water valve comes on. I called techline and spoke with Dustin SR# 7727419969. Dustin advised checking for water spray from the fill tube and check the unit for level. Upon further inspection after removing all of the ice and water from the mold and running the fill test I found that the mold was only partially filling up and water was missing the mold and running directly into the bin from lack of pressure. We removed the water filter and tested the unit. The mold only filled about 1/4 full. The water pressure out of the valve to the icemaker was less than the pressure out of the valve to the dispenser. I changed the valve and retested the fi

Near Fireoak Dr, Austin, TX 78759
David  Z.

David Z.

OVEN WHIRLPOOL KFGD500ESS "Arrived on site to diagnose range with upper oven not properly heating. Spoke with customer who informed me the home inspector said the unit was not getting up to temp. Performed temp checks on unit, baking at 350. Found door latch loose, causing control to think the unit had an open door and not cycle properly. Resecured the latch and adjusted door hinges. Temp tested unit after. Unit peaked at 388 after preheat. Ran several cycles, with temps averaging about 347, 348. Increased unit 10 degrees. All is now working as designed. Call complete."

Near Hill Country Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for unit not entering defrost. Per customer unit keeps powering itself off,let unit run found main control shutting itself off then powering back on,diagnosed faulty hv control also. Installed a new high voltage control and ui control.

Near Cavan Ct, Austin, TX 78754
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to test unit for unit not heating. Test unit and found customer not using rinse aid heater working correctly job complete.

Near Goodwin Ave, Austin, TX 78702
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven not heating. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. I checked the TOD, sensor, and both elements and all checked good. I removed the main ACU and cleared the code and tested. Unit is heating as designed. Due to the gasket hardening at the bottom, I removed and replaced the gasket and shaped it to where it would mold with the door. Advised customer of my findings and repairs. Job completed."

Near Smilser Ln, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WFW8620HW1 Arrived to inspect unit powering off before cycle complete cycles.Determined the UI was defective.Removed and replaced the the UI.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Hat Bender Loop, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Arrived on site for a failed compressor. Installed a new compressor,mounting kit and a filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near W Rundberg Ln, Austin, TX 78753
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site to repair sealed system. Replaced dryer on unit and verified unit held vacuum and nothing was restricted. Charged unit with manufacturers recommended amount of refrigerant and found all is now working properly at this time. Advised homeowner to monitor system for seven days to ensure no other failures. No leaks were found at time of service.

Near Lonesome Oak Drive, Temple, TX 76502
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site for refrigerator that is flickering all the lights are on. Inspected unit and work area. Found one light causing the other ones to flicker because it shorting out. ordrng 1 W11043011 (module)

Near Bois D Arc Rd, Temple, TX 76502
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived to install previously ordered parts.Removed and replaced the interlocks.Reassembled and unit tested as designed.Job complete

Near Haynes Dr, Round Rock, TX 78665
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KEMS308SSS05 Arrived on site to test unit for not heating. Test unit and found unit heating correctly at 70% but not at 100%. Found kitchen light flickering when unit is on at 100%. Advised customer to get electrician to check power. If power check good it will need new inverter and new magnetron job complete

Near Adobe Trail, Austin, TX 78737
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG525S0JS0 "Arrived on site installed socket, also found relay sticking in control board possibly due to socket failure. Tested unit all checks normal no gas leaks found at time of service. Job complete."

Near Anaheim Ave, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL WVW53UC6HV0 Arrived on site for venthood making rattling sound on high. Inspected unit and work area. Found chimney not completed install (see SD-QUICKPIC). Tested unit and found minor vibration from fan motor. Found mounting of fan loose. Tightened mount and tested operation. All tested good.

Near Calera St, , TX 78628
David  Z.

David Z.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to install new handle for dryer door. Left part with customer to install himself, it just clips in

Near Verbena Dr, Austin, TX 78750
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE505W0HB1 Arrived on site to test unit for f6 erro run away temp. Replaced control board and sensor test unit and unit test good job complete.

Near Breanna Ln, Kyle, TX 78640
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven long pre heat. Upon arrival customer informed that issue is that unit shuts down at 180° and has low fan speed code. Tested and inspected unit and found failed control and blower fan. Removed failed control and replaced with new. ; ordrng 1 W11248652 (BLOWER FAN)

Near Del Payne Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to install previous diagnosed parts. Removed failed control and UI, installed new. Powered unit on and performed diagnostics mode. Found defrost sensor passed. Ran manual defrost and monitored. All tested good, no water detected. Please allow 48 hours to reach proper temperature."

Near Magna Ln, Liberty Hill, TX 78642
Noah D.

Noah D.

COOKTOP KITCHENAID KICU569XSS00 "Arrived on site for problems with cooktop, upon inspection found the induction plates switched, switched connectors and retested all plates. All plates warmed and correct. Complete"

Near Mountain Springs, Canyon Lake, TX 78133
James C.

James C.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site and found unit unresponsive. Unplugged unit to reset. Found unit powering on and has lid lock error. Also found unit on gfci outlet and breaker. Recommended customer have an electrician replace the outlet to prevent future breaker tripping. Unit will need new lid lock to repair. ; ordrng 1 W11307244 (latch)

Near Pinnacle Dr, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for unit not drying. Test unit and found heating element turned off. Turned element on test unit and unit test good job complete.

Near Arboles Cir, Austin, TX 78737
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived to inspect French door refrigerator lighting issues.The freezer module was out, causing the top fresh food section lighting issues.Removed and replaced the W11205083 from truck stock.Reassembled and unit now works as designed.Customer satisfied.All water lines were dry at the time of service.Job complete ; used 1 W11205083 (MODUEL) from stock"

Near Maggie Dr, Killeen, TX 76549
Noah D.

Noah D.

RANGE JENN-AIR JJW9830DDS "Arrived on site and found the inner glass broken, took pictures and ordered correct glass for replacement. Office to reschedule ; ordrng 1 74003645 (GLASS )"

Near Harris Ranch Rd, Canyon Lake, TX 78133
James C.

James C.

MICROWAVE KITCHENAID KMHS120ESS3 Arrived on site and tested operation. Found open close door error. Installed new interlocks and tested operation. Unit tests good. Job complete

Near Summer Azure St, Georgetown, TX 78626
Robert J.

Robert J.

VENTHOOD THERMADOR HMCB36FS Arrived on job for complaints of noise. Found that the fan blade scraping on start up. Will need to replace motor. Will need 2 tech and 2 hours. ; ordrng 1 11007195 (MOTOR )

Near Paleface Ranch Rd, Spicewood, TX 78669
James C.

James C.

WASHER WHIRLPOOL WFW70HEBW2 Arrived on site and tested operation. Customer complaint of soap running out of dispenser after filling. Also has soap leaking out of door while unit is running. Found door seal not seating properly. Instructed customer that the soap should be added after the clothes are loaded and the door is closed due to the dispenser being a gravity flow dispenser. Installed new door seal and tested. Unit tests good. Job complete

Near Lazy Oaks Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR GE ZISP480DXBSS "Arrived on site to install parts prev diagnosed. Replaced crank door,dispenser flap and solenoid,tested ice dispenser,ice door sealing correctly.

Near River Pl Blvd, Austin, TX 78730
Clif L.

Clif L.

FREEZER MAYTAG MZF34X16DW00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found good frost pattern but heavy on top of evaporator preventing airflow caused by a short defrost cycle. Controller shorted and not cycling system properly. Replaced control and found all is functioning properly at this time.

Near FM339, Prairie Hill, TX 76678
David  Z.

David Z.

REFRIGERATOR LG LFX28978ST "Arrived on site to diagnose icemaker not dispensing or producing little ice. Performed diagnostic and found the icemaker was binding up and twisting. Found ice frozen in mold and removed it and retested, but it’s still binding. Pr Customer approved. Ordering AEQ73110205 icemaker. ; ordrng 1 AEQ73110205 (ICEMAKER)"

Near Mingus Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit making clicking noise. Test unit and found bad switches. Order upper switch holder W11252186 and lower switch holder W11252187 and will need to replace turntable motor. ; ordrng 1 W11252186 (UPPER SWITCH HOLDER ) and 1 W11252187 (LOWER SWITCH HOLD)

Near Sten Bergman Dr, Manchaca, TX 78652
David  Z.

David Z.

WASHER WHIRLPOOL NTW4516FW2 Arrived on site to diagnose washer that was not draining. Performed diagnostic and attempted to drain unit. Heard drain pump buzzing and not turning. Vacuumed water out of unit and replaced drain pump. Retested and unit is now working as designed. No water leaks found at time of service. Call complete.

Near Old Mill Rd, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FFBD2412SW0A Arrived on site to test unit for not washing. Found bad motor and drain motor and sump and gasket.

Near Woodlawn St, Lockhart, TX 78644
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived to inspect ice maker over filling.Confirmed the complaint and removed and replaced the ice maker.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Hat Bender Loop, Round Rock, TX 78664
Scott  M.

Scott M.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for long dry times . Checked unit is getting correct voltage . Ran dryer , unit is heating . Checked and found air flow restriction also water was building up in exhaust vent . Recommended customer contact builder to clear exterior vent . Job complete ."

Near Alturas Ave, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not working. Test unit and found bad control and ignitor. Replaced both parts test unit and unit heated to 350 job complete.

Near Goldilocks Ln, Manchaca, TX 78652
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for refrigerator tripping breaker. Inspected unit and found unit is plugged into GFCI outlet. Called tech line and spoke with Chris (SR# 7727414889) made aware of stated issues and what was found was instructed to check for pinched wires and to check components and all checked good. Was instructed that it is recommended that unit not be hooked up to GFCI or AFCI outlets or breaker. Customer will need to replace with standard breaker if possible. No water leaks present at time of service.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave F1-E4 error code. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Pfluger Farm Ln, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW92HEFW "Arrived to inspect unit with f1e1 errors, found both control and panel needed replaced to repair. Replaced and tested good"

Near Lovage Dr, Austin, TX 78727
Robert J.

Robert J.

WASHER WHIRLPOOL WFC7500VW2 Arrived on job for complaints of error codes and not working. Called tech line and they recommended replacement of motor and basket..; O-emld tckt

Near I-35, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER SAMSUNG WF42H5200AW/A2 "Arrived on site and inspected washer and found pressure hose has a pinhole in it from rubbing against tub. Replaced pressure hose diagnosed by previous technician and washer should now be operating normally.job complete"

Near La Jolla Dr, Austin, TX 78733
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker by jumping the points T-H and it harvested but did not dispense water into the tray. I found the fill tube frozen up. I removed the ice and retested and again it failed to fill the ice tray. Removed and replaced the valve and retested and still no water. I jumped points L-V on the ice maker and no water dispensed into the tray. I removed and replaced the ice maker and attempted to test and it failed-defective IM. I advised the customer of the issue and am ordering another ice maker No water leaks observed during service.; ordrng 1 W10884390 (icemaker)"

Near Shearwater Ln, Leander, TX 78641
Brandon C.

Brandon C.

OVEN KITCHENAID KODE507EWH04 "Arrived on site for customer complaint of chipping on inner frame and finger prints on inner glass. Found new frame was damaged, ordering frame. ; ordrng 1 WPW10320793 (frame-glas)"

Near Country Estates Dr, San Marcos, TX 78666
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE510S0HS1 Arrived on site and inspected oven door and found left-hand hinge is broken after replacing it door will now open properly. Job complete

Near N Capital of Texas Hwy, Austin, TX 78746
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "arrived on site to inspect refrigerator doors not level. Upon further inspection, I found the unit not leveled and the left door sticking out at the top. I leveled the unit and adjusted the top hinges and found the left door still sticking out at the top. I moved the unit around in its space to check for the floor being unlevel and it didn’t change the door any. I attempted to contact Techline but they are in a company wide meeting. I found where the outer liner and inner cabinets meet was a large gap so I filled it in with silicone. Also found where the mullion is not level. Took several photos of my magnetic level on the mullion to show the gaps where it’s not level. I advised customer of my findings and attempted repairs. Also advised customer someone would be in contact with them decisions on what to do next. No water leaks observed during service, job completed."

Near Alpine Mountain Dr, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site for a refrigerator that is still not dispensing water. Inspected in and work area. I called tech line and spoke to Sterling SR# 7727420460. He advised the issue was either at the valve because it was getting 120v but not energizing or was due to the reservoir or water reservoir being frozen. Tested the valve and was getting proper voltage. Tested unit while pressing water pedal and heard the valve buzz. Checked water reservoir and found the reservoir frozen. Customer had stated that their refrigerator and freezer were freezing at the bottom but were room temperature at the top. Checked evaporator fan and evaporator fan was not running. Tested voltage going to evaporator fan and fan voltage going to evaporator. Ordering evaporator motor and will return ; ordrng 1 WP2315549 (evap fan motor)

Near Turner St, Waco, TX 76704
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator that was not making ice and was having water pool and freeze below the icebox. Inspected unit and work area. Customer advised that the unit started making ice again but the water issue was still there. Found ice buildup underneath the ice box container and checked gaskets for air seepage. Found no primary concerns. I called Techline and spoke to Joel SR# 7727419182. He advised that the issue was either coming from the dispenser flap or was an intermittent ice box fan issue. He advised that the icebox fan can sometimes intermittently work causing the unit to start making ice and then start making ice because the fan was running then shorting out and then running again. Replaced ice box fan and tested unit. Unit is working as designed. Call complete.

Near Southwinds Dr, Lorena, TX 76655
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Arrived on site for refrigerator water filter covered broken. Inspected unit and found failed filter cover. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near House Wren Loop, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4850HW0 Arrived for long dry time. Unit is heating properly. Customer had removed exhaust pipe could not get back on. Ran air vent test before putting exhaust pipe back on air flow is normal. Reattached vent hose air flow test indicated abstraction in vent pipe to exterior. Recommend customer professionally have exterior vent cleaned. Had to remove small amount of lent unit is now cleaned.

Near Charles Abraham Way, Manor, TX 78653
Robert J.

Robert J.

FREEZER WHIRLPOOL WRX735SDHZ02 Arrived on job to replace all parts previously ordered. After replacement of all parts attached to call test operation. No leaks detected at time of service.

Near Tranquility Mountain, Buda, TX 78610
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for refrigerator RC not cooling. Tested and inspected unit and found failed evaporator fan with harness. Ordering needed part and will return instructed customer to defrost unit 48 hours prior to service and how to do so safely. Customer signed waiver. No water leaks present at time of service. ; ordrng 1 W11033168 (RC EVAP FAN)

Near Landon Samuel Loop, Pflugerville, TX 78660
Noah D.

Noah D.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on site to install harness and capacitor, replaced both parts and retested unit, all functions returned, job complete"

Near Sundance Parkway, New Braunfels, TX 78130
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not making enough ice and ice inside fresh food section, found air leak from gasket on ice maker section, ordering adapter kit; ordrng 1 W10612142 (adapter)"

Near Riverside Path, Canyon Lake, TX 78133
Noah D.

Noah D.

WASHER LG WM2487HWM "Arrived on site for washer intermittently starting, upon t3sting found no problem with console or switches. Leveled washer for customer.

Near Colleen Dr, Canyon Lake, TX 78133
Jonathan M.

Jonathan M.

DISHWASHER BOSCH SHPM78W56N/11 Arrived on site for control panel that was losing letters. Inspected unit and work area. Find control panel fading and losing letters. Replaced facia panel and tested unit. Unit would not turn on. Checked voltage coming from control and found no voltage. Checked voltage coming from wall and found proper voltage. Ordering control and harness. ; ordrng 1 12008383 (CABLE HARNESS) and 1 12016886 (CONTROL)

Near Chimney Hill Dr, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onsite for a refrigerator not coming on and none of the interior lights work, only the display on the front works. Ms also stated their RC coil has had multiple issues with freezing up and water leaking out of both doors at times. I found the new main control that was previously installed had failed. I replaced the main control and tested the unit. I found all functions of the refrigerator working as designed. I removed the drain tube from the unit and found it full of debris and not passing water thru it. I cleared the tube and sealed an air gap on the tube using permagum. Call complete."

Near Cassia Dr, Austin, TX 78759
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site and found condensation in fresh food section and frost in freezer section. Found both door not sealing on mullion side of gasket near the top. Using straight edge I found the center mullion bowing onwards causing gaskets to stretch out and loose contact with mullion. Called tech line and spoke to Dave #7727415942. No recommended repair at this time.

Near S College St, Georgetown, TX 78626
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site for dishwasher leaking water. Tested and inspected unit and found failed spray arms, tracks, strike, gasket and latch. Ordering needed parts and will return instructed customer not to use unit until repairs are done.; ordrng 1 W11101428 (SPRAY ARM ) and 1 W11259785 (TRACK ) and 1 W11259786 (TRACK ) and 1 WPW10327455 (SPRAY ARM ) and 1 WPW10448645 (SPRAY ARM ) and 1 WPW10544004 (STRIKE ) and 1 WPW10653840 (LATCH )"

Near Oakdale Cir, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HW0 "Arrived on site and spoke with tech line, no repair performed on washer.

Near Carlotta Ln, Austin, TX 78733
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=20 degrees and RC=37 degrees. Remove the freezer drawer and found the evaporator engulfed with a block of ice. Forced defrost on the unit and it began to defrost. I am ordering the evaporator cover and will return with the HV Control.. Customer signed waiver of damages from defrosting refrigerator. I advised the customer to pull the unit from the wall 24-48 hours before I return and to place towels around the unit and unplug it to allow it to defrost. No water leaks observed during service.; ordrng 1 W11282987 (EVAP COVER)"

Near Brave Face St, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE KITCHENAID KFED500EBS03 Arrived on site to test unit for left front burner not coming on. Replaced burner and switch test unit and unit test good job complete.

Near E 4th St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for water leaking. Removed grill found rust on left side of metal cabinet no traces of water to rust location. Removed compressor cover,added water to drain no leaks from drain or pan. Called tech support no traces of water residue to rust location,per tech support added adhesive to freezer liner Sr#7727414123; used 2 WP482338 (ADHESIVE) from stock"

Near Speyside Dr, Austin, TX 78754

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