We serviced a
WHIRLPOOL RANGE
Model KSEB900ESS1
Near Austin, TX 78753
Matthew
Job Details: 11/22/2021
Arrived onsite to replace previously diagnosed parts. Replaced control panel and tested bake oven 350 and baking drawer to 350. Reached target temperature. Heated with no issue cancel function and keypad controls are fully functioning. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42FKX00
Near Austin, TX 78746
Kevin
Job Details: 11/22/2021
"Arrived on site and inspected refrigerator and found it is powered on the compressor, condenser and evaporator fans are not running. Replaced inverter and compressor started running and so did fans.recommended that they allow 12 to 24 hours for refrigerator to cool, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Cedar Park, TX 78613
David Z
Job Details: 11/22/2021
Arrived on site to diagnose refrigerator not producing ice. On arrival checked icemaker for errors and found E0. Ran a harvest test and unit harvested as normal. Checked temps and found freezer wasnt dropping much past 8. Checked settings and found freezer set to 4. Set temp to 0. When I checked the RC I found several shelves had stuff over the airflow channel. Advised to move stuff out of the channels and make sure not to block the vent. This should allow temps to get back to harvest temp. Customer will follow up if unit doesnt make jce within a day. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Jarrell, TX 76537
Lou
Job Details: 11/22/2021
"Arrived on site to inspect dishwasher not working. Upon further inspection, I attempted to palcthe unit in diagnostics and the control panel failed to respond. I checked the plug under the sink and found the outlet to be a GFCI outlet with reset button and it was tripped (photo). I reset the outlet and the unit came on. Placed it in diagnostics showing no error codes and tested. Unit is operating as designed. I tested amp draw to the components and all are within range of amp draw. I advised the customer that the outlet may need to be checked. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78732
Jacob
Job Details: 11/22/2021
Arrived onsite for the unit not staying on and LEDs not working in the unit. Looked at the unit and customer said that the unit is working at the moment. Went ahead and changed out the power control and LEDs did not come back on. Ordered parts. Office to reschedule ; ordrng 4 W11462342 (Led module)s and 1 W10843055 (Control) and 1 W10830288 (Led control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS00
Near Austin, TX 78746
Kevin
Job Details: 11/22/2021
Arrived on site and found ice dispenser will not run a new Niagara Control board will be needed to correct it. Will also bring back dispenser parts if needed; ordrng 1 WP2318054 (Niagara board) and 1 W10789107 (Control board) and 1 W10822635 (Motor) and 1 WP2318082 (Shaft)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ
Near Dripping Springs, TX 78620
Robert
Job Details: 11/22/2021
Arrived on call for complaint of leaks. Ran test load and no leaks. Talking with customer and the dishwasher leaks only when wife loads. The husband doesnt use soap at sink to pre wash dishes. Instructed customer on soap.
We serviced a
MAYTAG WASHER
Model n/a
Near Georgetown, TX 78628
Tommy
Job Details: 11/22/2021
Arrived onsite for washer basket stuck. Upon arrival found unit motor and starting stripped unit gasket and gearcase damaged together. Unit would require full tub job.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FTS02
Near Driftwood, TX 78619
Robert
Job Details: 11/22/2021
Arrived on call for complaint of leak. Customer said that they changed the filter. Pulled cover and checked under refrigerator it was dry. The filter was most likely the cause of the leak.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78702
Noah D
Job Details: 11/22/2021
"Arrived on site to inspect unit for not starting due to a bad console. Upon inspection found the units console not responding, replaced console and tested. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Manchaca, TX 78652
Luis
Job Details: 11/22/2021
"Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed a defective icemaker. Installed updated icemaker kit,powered unit on icemaker ran through a cycle and filled with water."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2021
Arrived onsite for cooling issues intermittently and ice production and lighting issues that sounded like failing deli control symptom. Replaced deli control. No obvious water damage or corrosion. Temps running well at time of service.
We serviced a
MAYTAG WASHER
Model MAV6260AWW
Near Cedar Park, TX 78613
David Z
Job Details: 11/22/2021
"Arrived on site to diagnose washer that is no longer spinning or agitating. Ran unit and found no movement coming from basket. Ran unit and found the gearcase and thrust bearing arent engaging.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ1
Near Jarrell, TX 76537
Lou
Job Details: 11/22/2021
"Arrived on site to inspect range control panel not working. Upon further inspection, I found the unit in use and the control panel display on. Customer advised that the buttons are difficult to push and sometimes dont respond. I tested the unit by pressing the bake and start buttons and the start button was difficult to press and did not respond on the first few presses. I tested the cooktop burners and they are operating as designed. I placed the unit in diagnostics and checked for error codes and found none. I removed and replaced the control panel and retested and customer tested as well. Unit is operating as designed. I made recommendations for use and care. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2021
Arrived onsite for unresponsive console and replaced the console to repair. Unit is now operating as designed. Advised customer on the repair. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Hutto, TX 78634
Wesley
Job Details: 11/22/2021
Installed repair kit. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCC151LSS0
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/22/2021
Arrived on site to install previous diagnosed part. Removed failed switch and installed new actuator switch kit. Assembled unit and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, TX 78739
Luis
Job Details: 11/22/2021
Arrived on site for ice build in freezer. Found liner missing large section of plastic liner exposing insulation
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Georgetown, TX 78628
Lou
Job Details: 11/22/2021
"Arrived on site to inspect ice being wet and clumping together. Upon further inspection, I found a large clump of ice in the bin. I found the gasket on the ice bin door was not seated correctly and would not seat. Tested the ice fan and found it not operating as designed. Also found ice built up at the back of the ice maker housing and the back wall of the unit. I tested the ice dispenser door and found the gasket on the door not sealing properly and allowing warm air into the ice bin. Customer advised that the water dispenser sprays water and does not come out in a stream. I found service pointer #W10873154 which states to replace the fill tube and discard of the chrome ring on the dispenser. I am ordering the fill tube, ice bin door, permagum, ice maker housing adaptor and gaskets, CNOTE-AUTHORIZATION and CNOTE-LSO PER CUSTOMER REQUEST and will return with the ice maker fan and ice dispenser door. No water leaks observed during service.; ordrng 1 WPW10320706 (Gasket) and 1 WPW10280988 (Gasket) and 1 W11126056 (Adaptor) and 1 212643 (Permagum) and 1 W11399564 (Ice bin door) and 1 WPW10499015 (Fill tube) and 1 CNOTE (AUTHORIZATION) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW1
Near Georgetown, TX 78626
Jonathan S
Job Details: 11/22/2021
"Arrived on site for washer in apartment 10204 not going through rinse. Inspected unit and work area. Found belt not connected to pulley. Inspected belt and found no damage. Reinstalled belt and performed diagnostics mode. Ran automatic test cycle and monitored operation. All tested good, no water leaded detected."
We serviced a
WHIRLPOOL WASHER
Model MVWB965HC0
Near Austin, TX 78704
Noah D
Job Details: 11/22/2021
"Arrived on site to inspect unit for not shutting normally due to a uneven lid, upon inspection found the lid was not sitting back normally due to a bent tab, i realigned tab and the lid sat back normally. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Hutto, TX 78634
Wesley
Job Details: 11/22/2021
Arrived onsite and found unit needed new filter to restore proper flow. Installed new filter and flushed a few gallons through. Excellent flow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Round Rock, TX 78681
David Z
Job Details: 11/22/2021
Arrived on site to diagnose refrigerator not making ice. On arrival I found the icemaker in a partial harvest position. I powered it on and off and was able to get it to move. I checked the wiring and did not find an obvious break. Tried to test with new icemaker and found it damaged in box. Tried to cycle existing with diagnostic mode and it never responded.
We serviced a
WHIRLPOOL DRYER
Model WED7500VW2
Near Austin, TX 78757
Taylor M
Job Details: 11/22/2021
"Arrived on site to diagnose dryer with no heat, Upon arrival I gained access to the element and found that it wasnt heating at all
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18NNZB0
Near Austin, TX 78746
Kevin
Job Details: 11/22/2021
"Arrived on site and inspected ice machine and found production is good but ice is very thin.
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Austin, TX 78737
Kevin
Job Details: 11/22/2021
"Arrived on site and inspected washer and found no error codes, ran all functions in manual diagnostic and everything passed. Sent videos to KB/AHS of each function operating normally during diagnostic cycle. Customer is using too much detergent and advised the correct amount. No repair is necessary at this time, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Jarrell, TX 76537
Lou
Job Details: 11/22/2021
"Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, I found the floors damaged from the water at the front of the unit. Also found the baseboards and cabinets damaged (photos). I placed the unit in diagnostics showing no error codes and tested. When the water valve came on, I found water dripping from the left side of the unit. I pulled the unit out and found the inlet hose cracked and leaking water. Water source turned off at the wall under the sink and I advised eh tenant to not use the unit until the repair has been made. No water leaks observed at the end of service.; ordrng 1 W10878507 (Inlet hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2021
Arrived onsite and found ice container frozen through from months of not being able to dispense. Cleared blockage and advised cuetomer on maintenance to prevent repeat failure. Verified operation of dispenser. All checks good.
We serviced a
GE RANGE
Model C2S995SEL1SS
Near Austin, TX 78738
Leonardo
Job Details: 11/22/2021
Arrived on site to replace main power control board. Replaced board test unit and found display lighting up but not responding. Will need to order new display board WB56X28191 office to reschedule. ; ordrng 1 WB56X28191 (Display board)
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Gatesville, TX 76528
Jonathan M
Job Details: 11/22/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced freezer door and tested the unit. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/22/2021
"Arrived on site for dishwasher intermittently leaking. Inspected unit and work area. Found no loop in drain line. Unit was currently running on arrival. Customer had video of water flowing out at both bottom sids heavily somewhat pulsating. Found unit currently in wash mode, soap was dispensed. Monitored operation was not able to get unit to leak. Performed diagnostics mode, no error codes. Monitored test cycle and was able to verify lower spray arm not turning as designed; ordrng 1 W10837249 (Spray arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Austin, TX 78729
Taylor M
Job Details: 11/22/2021
"Arrived on site to replace previously diagnosed panel, upon arrival I gained access to the unit and replaced the door panel, the unit is now operating properly as designed. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Belton, TX 76513
Tyler
Job Details: 11/22/2021
Arrived on site for unit not making ice or dispensing correctly. Upon arrival customer stated that unit had been making ice just fine but they were noticing a lot of ice buildup around the ice bucket and underneath the bucket nice is melting together and sometimes when they would use the ice dispenser water would come out instead. Upon further inspection I found that there was an air leak inside the ice dispenser door flat causing the ice to melt and water to fall down around the auger motor and down over the ice dispenser paddle causing it to short out when I activated and allow for water to dispense. ; ordrng 1 W11130210 (Ice door) and 1 WPW10346924 (Paddle) and 1 W11130211 (Ui control (jic if needed))
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Round Rock, TX 78665
Wesley
Job Details: 11/22/2021
Arrived onsite and tightened cam screw to eliminate cam gear grinding during agitation. Advised customer on repair and on likely needed gearcase due to oil present underneath unit. Sound eliminated and function restored and customer advised on needed repair.
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS3
Near Lorena, TX 76655
Jonathan M
Job Details: 11/22/2021
"Arrived on site for a dishwasher thats not cleaning dishes well. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored Eric codes. Ran the unit through an auto test in the unit ran as designed using all three wash arms. I did advise the customer that because it was functioning and working properly, there would not be a fix that I can make that would ensure the unit would get better. I also did advise her that her warranty will not cover a non-electrical or mechanical failure. Went over ways to give her the best wash performance. Unit is working as designed. Call complete."
We serviced a
AMANA DRYER
Model NED5800HW0
Near Austin, TX 78702
Noah D
Job Details: 11/22/2021
"Arrived on site to inspect unit for not working normally and causing excess sounds. Upon inspection found the units console shorted causing issues, ordering console. Checked sound and found the spring making excess sounds. Ordering spring and pulley. Ordering parts. Office to reschedule ; ordrng 1 W10446781 (Spring) and 1 W10547287 (Idler)"
We serviced a
KITCHENAID OVEN
Model KEBS207SSS04
Near Austin, TX 78749
Leonardo
Job Details: 11/22/2021
Arrived on site to test unit for no display. Test unit and found unit working but display not responding.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78703
Noah D
Job Details: 11/22/2021
Arrived on site to inspect unit for calcium buildup. Upon inspection found the unit was stained due to excess calcium. Cleared part off with vinegar. Instructed customer to clean unit. Complete
We serviced a
JENN-AIR MICROWAVE
Model JMC2430DS01
Near Austin, TX 78738
Leonardo
Job Details: 11/22/2021
Arrived on site to replace console. Customer had received console from Jen air. Installed console test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01DLSS3
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 11/22/2021
Arrived on site to diagnose a dishwasher with possible leak. Fully inspected unit and found no leaks or evidence of leaks from unit. Informed customer on findings
We serviced a
WHIRLPOOL OVEN
Model KFGC558JSS00
Near Dripping Springs, TX 78620
Robert
Job Details: 11/22/2021
Arrived on call for complaint of small oven not working. Pulled cover and the spark is good but no gas. Pulled burner and cleaned the orifice reassembled and test. Oven working.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Belton, TX 76513
Tali W
Job Details: 11/22/2021
"On site for dryer having F3E2 error code displayed. Confirmed complaint. In diagnostics, found F3E2 moisture sensor shorted. Cleared error. Found moisture sensor harness shorted. Replaced sensor harness. Tested. Unit now functioning as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78728
Taylor M
Job Details: 11/22/2021
"Arrived on site to diagnose a dishwasher not draining at all with standing water, upon arrival I found that the drain pump was completely unresponsive, i gained access and removed the drain pump and replaced it, the customer is covered via our one year warranty on previously installed drain pump, I found that the new drain pump is not operating, I gained access to the connector and checked voltage I found that it is only getting 25v instead of 120v, ; ordrng 1 W10595569 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78738
Leonardo
Job Details: 11/22/2021
Arrived on site to test unit for door opening during cycle. Test unit and found manifold not locking in place to feed tube. Will order new feed tube and manifold office to reschedule ; ordrng 1 WPW10340745 (Tub feed) and 1 WPW10340542 (Manifold)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, TX 78628
Tommy
Job Details: 11/22/2021
Arrived onsite for unit needing calibration. Upon arrival found unit calibrated down 20 degrees tested found unit needing to lose down calibration. Tested and unit is now operating as designed job completed.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Temple, TX 76504
Tali W
Job Details: 11/22/2021
"On site for washer not spinning. In diagnostics, found F7E6 motor fault. Cleared error. Found actuator disconnected from splutch. Replaced actuator. Calibrated and ran diagnostics cycle. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXMB10
Near Austin, TX 78737
Kevin
Job Details: 11/22/2021
Arrived on site and inspected refrigerator and found micro switch bracket is broken. Confirm micro switches still work and water will dispense when they are pressed. A new bracket will be needed to correct issue; ordrng 1 WP2180226 (Bracket)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, TX 78634
Tommy
Job Details: 11/22/2021
Arrived onsite for previously diagnosed parts. Upon arrival found unit skin cut outs for motor fan not cut out. Removed and proceeded to test unit found unit is now operating as designed. Unit was over heating due to lack of air flow. Put unit through 4 back to back 2 minutes heats found unit operating correctly and heating every time. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model RBD305PDB8
Near Lakeway, TX 78734
Jacob
Job Details: 11/22/2021
Arrived onsite to replace the UI control. Looked at the new one and noticed that it does not match the old version. Took pics of the issue. AHS to re research for the correct part for the unit. Office to reschedule ; ordrng 1 4451973 (UI control)
We serviced a
GE MICROWAVE
Model JVM1650SH05
Near Marble Falls, TX 78654
Cliff
Job Details: 11/22/2021
"Arrived on site to diagnose a microwave with lights overheating. Found no failures to unit at this time, but did note excess amount of grease inside unit. Advised homeowner on potential hazard issue."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Meadowlakes, TX 78654
Cliff
Job Details: 11/22/2021
Arrived on site to diagnose a dryer that is not heating properly. Found heating element failed and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Canyon Lake, TX 78130
Brandon
Job Details: 11/22/2021
"Arrived on site for customer complaint of unit not starting, I replaced interlocks, unit still did not start. Found failed control board, ordering control. ; ordrng 1 W11342846 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Marble Falls, TX 78654
Cliff
Job Details: 11/22/2021
Arrived on site to diagnose a refrigerator with inconsistent temperatures. Found no failures to unit at this time and advised customer that items that block air channels will cause temperature issues in unit. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model JDRP548HL01
Near New Braunfels, TX 78130
Brandon
Job Details: 11/22/2021
"Arrived on site for customer complaint of noise in right side oven, found convection fan motor shaft bent, I removed the convection fan blade, blade was straight and even, ordering convection fan motor. Returning tech needs to replace left side fan in big oven. ; ordrng 1 W11121400 (Convection fan)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Marble Falls, TX 78654
Cliff
Job Details: 11/22/2021
Arrived on site to diagnose a microwave with a light not turning on. Found control not activating surface light and it will need to be replaced to complete repairs.; ordrng 1 W11182110 (Control)
We serviced a
LG DRYER
Model DLE8377NM
Near Wimberley, TX 78676
Andrew
Job Details: 11/22/2021
"Arrived on site to test unit for not heating. Found element grounding out on housing. Replaced element assembly, tested unit, unit is now working as designed.Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Marble Falls, TX 78654
Cliff
Job Details: 11/22/2021
Arrived on site to replace panel for dishwasher. Found wrong color panel in box. Reordering panel to get correct color. Panel needs to be white and the one received today was black. Office to set return appointment. ; ordrng 1 W11174870 (Panel) and 1 W11174871 (Panel)
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS0
Near Austin, TX 78746
Kevin
Job Details: 11/22/2021
"Arrived on site and found detergent dispenser door will not close. After replacement it is operating properly, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bastrop, TX 78602
Matthew
Job Details: 11/22/2021
Arrived onsite for ice buildup in freezer section. Found that ice maker tube was not inline with ice maker and was constantly leaking water into the freezer section when unit calling to make ice. Ice buildup was severe and did not allow access into compartment. Will need to reschedule and have customer manually defrost unit 3 days prior to next appointment. Ordering ice maker and need parts research on fill tube and fill cup. Office to reschedule ; ordrng 1 W11546935 (Ice maker) and 1 Filltube (Parts research)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near New Braunfels, TX 78130
Brandon
Job Details: 11/22/2021
"Arrived on site for customer complaint of unit not producing ice, found failed ice maker, I replaced ice maker, unit tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cedar Park, TX 78613
David Z
Job Details: 11/22/2021
"Arrived on site to diagnose dishwasher not running. Checked errors and found F2E1 stuck key, F4E3 wash motor not running, F7E1 for no heat. Ran unit and could feel the diverter spinning and clicking, but doesnt stop. Ordering wash motor, console and control to resolve. Office to schedule when parts arrive. ; ordrng 1 W11305297 (Control) and 1 W11302464 (Console)"
We serviced a
GE WASHER
Model WCVH4800K2WW
Near Dripping Springs, TX 78620
Robert
Job Details: 11/22/2021
Arrived on call to replace previous diagnosed part. After replacing lock. Test washer and it works properly. No leaks detected at time of service.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Waco, TX 76710
Jonathan M
Job Details: 11/20/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the UI and latch assembly and tested the unit. The unit is working as designed. Call complete.
We serviced a
KENMORE DRYER
Model 110.6021299
Near Temple, TX 76504
Tyler
Job Details: 11/20/2021
Arrived on site for dryer not heating. Upon arrival confirmed complaint. Found stable 240v connection. Found all heating hardware except for element were functioning within manufacture specs. Element coil had cracked apart. Replaced coil then reassembled and tested dryer. Found unit cycling heat as designed. Also instructed customer that it would be recommended to get a dryer vent cleaning to ensure prevent of further wear and tear on dryer. Call complete
We serviced a
FRIGIDAIRE DRYER
Model FCED3000ES0
Near Waco, TX 76705
Jonathan M
Job Details: 11/20/2021
Arrived on site for a dryer that had an issue at one point a few weeks ago. Inspected unit and work area. Tested the unit in a high heat cycle and found the dryer heating and tumbling as designed. Used a thermocouple to check the cycling of hat and found it working as designed. Advised the customer that it was in fact working as designed with no issues present.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Harker Heights, TX 76548
Tyler
Job Details: 11/20/2021
Arrived on site for washer needing previously diagnosed rebuild. Upon arrival installed all needed parts for repairs. Reassembled and tested unit. Found washer fully functioning as designed. With no leaks during repairs or tests. Call complete
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Temple, TX 76504
Tyler
Job Details: 11/20/2021
Arrived on site for washer not allowing cycle selection to run unit. Upon arrival confirmed issue and found stable 120v connection to unit. Also found proper dc voltage to ui encoder. Rotary dial on encoder was failing not allowing a selection cycle. Will need office to reschedule once availability of parts is known. Unit will need knew W11478526 encoder fascia asm. ; ordrng 1 W11478526 (Encoder/fascia asm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Temple, TX 76504
Tyler
Job Details: 11/20/2021
Arrived on site for refrigerator creating ice formations in FC floor liner and ice melting together in ice box comp. upon arrival found cause of ice in FC liner was due to gap in FC door gasket under door. Was able to reshape gasket and ensure FC door would correctly seal to prevent air leak again. Found door dispenser flap would not fully seal each time it was activated. ; ordrng 1 WPW10353552 (Ice door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Temple, TX 76504
Tyler
Job Details: 11/20/2021
Arrived on site for refrigerator not making ice. Upon arrival confirmed complaint and found ice maker stuck in harvest mode. Also found temps in FC and rc were good. Found proper voltage to ice maker but unit would run test cycle. Replaced ice maker and found unit could complete a harvest and fill as designed. Informed customer to give unit 24 hrs to fill bucket. Call complete
We serviced a
ELECTROLUX REFRIGERATOR
Model FRT18S6AWB
Near Waco, TX 76708
Jonathan M
Job Details: 11/20/2021
Arrived on site for refrigerator that had a light go out and has temperature concerns. Inspected unit and work area. Confirmed the customers complaint about the light being out in the Refridgerator section but did not find any issues with temperature. I took temperature in the unit and found the freezer sitting at -1?F in the refrigerator sitting at 37?F. I have the customer get another lightbulb as the one currently inside the unit had broken wiring inside the light bulb. Replaced the light and the unit began to illuminate as designed. The customer said they had bought another one but the replacement bulb did not seem to work. I did inform then that they do sell bad bulbs and that they may have also gotten an LED light which will not work in this unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Austin, TX 78744
Leonardo
Job Details: 11/20/2021
"Arrived on site to test unit for cooking light not turning off. Test unit and found stuck relay, replaced control board test unit and found light not coming on relay not closing. Will need to order new control board office to reschedule ; ordrng 1 W11342846 (Control board)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Temple, TX 76504
Tyler
Job Details: 11/20/2021
Arrived on site for dryer needing previous diagnosed motor. Upon arrival reconfirmed issue and installed the motor. Was able to reassembled and test unit. Found dryer cycling heating and fully operational. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22TQXGW00
Near Georgetown, TX 78633
Lou
Job Details: 11/20/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer opened the RC door and it was very warm inside. I checked the freezer side and it was the same. I tested the compressor and found it bad. Also found some tubing that was badly corroded and could be the cause of the sealed system issue as it could have developed pin hose due to the corrosion. Customer advised that due to the age of the unit, they will shop around and if they dont find anything, they will contact the office to move forward with repairs.Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48FMX01
Near Lakeway, TX 78738
Luis
Job Details: 11/20/2021
"Arrived on site for no cool in fresh food section. Evaporator incased in ice,removed cover,defrosted evaporator found a blown defrost bimetal,replaced bimetal"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Georgetown, TX 78626
Lou
Job Details: 11/20/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the cavity thermostat, fuse and harness. Tested the unit and it is operating as designed. Once I had the unit back in its space, I retested and unit continues to operate as designed. Job completed."
We serviced a
KITCHENAID MICROWAVE
Model KHMS2040WSS0
Near Austin, TX 78703
Leonardo
Job Details: 11/20/2021
Arrived on site to test unit for unit not heating and making loud noise. Found bad high voltage. Replaced magnetron capacitor and diode . Test unit and unit heating and no noise job complete.
We serviced a
GE DISHWASHER
Model GDF570SGF4WW
Near Georgetown, TX 78633
Lou
Job Details: 11/20/2021
"Arrived on site to inspect dishwasher not heating. Upon further inspection, I tested the element and its within ohms reading. Tested voltage to the element and it is not getting voltage. I attempted to test the TOD (thermostat) and due to it having shrink cover on the connectors, I was unable to test at the part itself. I tested from the control and found it open. I attempted to locate the part in the ge parts breakdown and was unable to find it. I am ordering a PARTS RESEARCH-TOD, float switch, and will return with the main control kit and element. Office to schedule return service due to availability of parts. I advised my customer that I would get them a quote for repairs once I return with the parts due to not being able to locate the part in the breakdown. No water leaks observed during service. ; ordrng 1 PARTSRESEARCH (TOD/thermostat) and 1 WD21X10519 (Float switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Temple, TX 76502
Tyler
Job Details: 11/20/2021
Arrived on site for dishwasher not drying dishes. Upon arrival ran diagnostics and found no error stored. Ran diagnostics cycle and found heater would come on as designed. Found amperage to heater was .98 amp and steady. Found rinse aid dispenser functioning during tests and relaxing when power was applied. Instructed customer on whirlpool use and care and tips on how to get best results from dry cycle. Unit functioning as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model GBD307PDS5
Near Georgetown, TX 78628
Lou
Job Details: 11/20/2021
"Arrived on site to inspect wall oven not working. Upon further inspection, the customer advised they did a self clean on the unit and the lower unit no longer heats. I pulled the unit form the wall and tested the TOD (thermostat) and found it open. Tested the bake and broil elements and they are good. I removed and replaced the TOD and tested the lower unit and it is operating as designed. I placed the unit back in the wall and retested the upper and lower ovens and the unit continues to operate as designed. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS0
Near Austin, TX 78703
Luis
Job Details: 11/20/2021
Arrived on site for no ice. Power cycled unit drain pump powered on then shut unit off diagnosed a defective external drain pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, TX 78748
Luis
Job Details: 11/20/2021
"Arrived on site for no cool. Gained access to compressor compartment found uv leaking from condenser line,cleaned and brazed line,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.
We serviced a
GE RANGE
Model JS760SL4SS
Near Georgetown, TX 78628
Lou
Job Details: 11/20/2021
"Arrived on site to inspect range burner not working. Upon further inspection, I tested the cooktop and found all burners except the back left burner operating as designed. I inspected the switch and it is operating as designed. I had the customer sign the waiver of damages from removing glass cooktop and raised the cooktop and inspected the element and found it burnt.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78701
Leonardo
Job Details: 11/20/2021
Arrived on site to test unit for unit not washing and unit leaking. Test unit and found unit filling with water but not washing and unit leaking from sump gasket due to one lock broken. Test unit and unit test good job complete no leaks present at this time.
We serviced a
GE REFRIGERATOR
Model ZIBS240PBSS
Near West Lake Hills, TX 78746
Luis
Job Details: 11/20/2021
"Arrived on site. Removed compressor cover found damaged fill tube line,replaced valve and repaired line,installed a new water line customer provided. Turned on water source no leaks,ran icemaker through a cycle water filled icemaker.
We serviced a
KENMORE OVEN
Model 790.488329
Near Liberty Hill, TX 78642
Lou
Job Details: 11/20/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the able element failure, I removed and replaced the element and tested. Unit is operating as designed.
We serviced a
JENN-AIR OVEN
Model JJW2430DP01
Near Austin, TX 78705
Leonardo
Job Details: 11/20/2021
Arrived on site to test unit for shorted keypad error code. Found shorted keypad not responding. Test unit by heating to 350 and unit test good. job complete.
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS11
Near Waco, TX 76710
Jonathan M
Job Details: 11/20/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced door latch assembly and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 11/20/2021
Arrived on site to test unit for oven not having any display. Test unit and found blown fuse. Replaced fuse test unit heating correctly. Replaced blower due to second fuse blown. Test unit and unit working correctly job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Kyle, TX 78640
Leonardo
Job Details: 11/20/2021
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Austin, TX 78747
Leonardo
Job Details: 11/20/2021
"Arrived on site to test unit for unit leaking. Checked heating element and no leaks. Found new issue, found unit leaking from diverted motor. Will need to order new sump and motor office to reschedule. ; ordrng 1 W11087376 (Sump and motor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, TX 78738
Luis
Job Details: 11/20/2021
Arrived on site for cooling complaint. At time of visit unit cooling correctly and bin full of ice. Ran diagnostics all test passed changed defrost setting to basic
We serviced a
MAYTAG MICROWAVE
Model MMV4207JB0
Near Austin, TX 78747
Leonardo
Job Details: 11/20/2021
Arrived on site to replace control board and fan. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Robinson, TX 76706
Jonathan M
Job Details: 11/20/2021
Arrived on site for an ice machine that is overfilling. Inspected and work area. Confirmed customer complaint from the vendor master. Found it out of range. Replaced printer Mr. and tested the unit. The unit began to work as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS3
Near Kyle, TX 78640
Leonardo
Job Details: 11/20/2021
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor and door. Will need to replace sump and motor and door gasket. Ordering new door gasket office to reschedule. ; ordrng 1 W11196317 (Door gasket)
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Georgetown, TX 78633
Lou
Job Details: 11/20/2021
"Arrived on site to inspect oven temps not getting above 177 degrees. Upon further inspection, i tested the unit and found the temp settings on Celsius and not Fahrenheit. I corrected the settings and tested the unit and it is operating as designed. I contacted the office through Skype to advise. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Lorena, TX 76655
Jonathan M
Job Details: 11/19/2021
"Arrived on site for a washing machine that wont lock the lead to start a cycle. Inspected unit and work area. Confirmed customers complaint and found that the lid would not shut all the way unless if you pushed it down. Went to change the hinges and could not remove the top. Used flat head screwdrivers to try and pry the top off but was unsuccessful. Spoke to PR and was advised to order the top, hinges, and lid just in case. Ordering parts in the office will need to contact the customer about a return date.; ordrng 1 W11423769 (Top)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Leander, TX 78641
David S
Job Details: 11/19/2021
Arrived on site for water dispenser not working. I inspected the unit and work area. I gained access to the Evaporator and found gaps along the cover seal. I called techline and spoke to. Liam I advised of my findings. Liam recommend ordering more seals or doubling up the seals if you have a cover assembly with you. I received sr# 7732231087. I doubled up the seals along the evaporator fan assembly. I tested the water dispenser and found it is working as designed. Job complete.
We serviced a
GE RANGE
Model JGBS80SEM1SS
Near Austin, TX 78749
Jacob
Job Details: 11/19/2021
Arrived onsite for unit not staying consistently heating or getting up to temperature. Tested the unit and noticed that the glow igniter was not getting as bright to start the process of heating. Replaced the igniter. Tested the unit and unit heated much faster and consistent. No leaks at this time. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Bee Cave, TX 78738
Luis
Job Details: 11/19/2021
"Arrived on site. Allowed unit to power cycle noise is from refrigerant in lines,ran diagnostics thermistors and fans passed changed defrost setting to basic to help with noise"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Liberty Hill, TX 78642
Cliff
Job Details: 11/19/2021
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and replaced control to ensure pump is receiving power. Control did not correct issue. Pump will need to be replaced to complete repairs..; ordrng 1 W11460946 (Pump)