We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Pflugerville, TX 78660
Cliff
Job Details: 06/20/2022
"Arrived on site to diagnose a dryer that is not turning on. Found heater shorted to ground. This caused t-fuse and cutoff to fail. Replaced heater, cutoff, and t-fuse. Tested unit and found all is functioning properly at this time.
We serviced a
ELECTROLUX DRYER
Model EFME417SIW0
Near Pflugerville, TX 78660
Cliff
Job Details: 06/20/2022
Arrived on site to replace previously ordered parts for dryer. Replaced 3 rollers and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL OVEN
Model WFG550S0LZ0
Near Pflugerville, TX 78660
Cliff
Job Details: 06/20/2022
Arrived on site to diagnose a range that is making hissing sound and odd odor. Found no failures to unit and advised customer that sound is from gas flow through bake burner and smell is a combination of new oven burnoff and combusted fuel. No repair are needed and job is complete.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Austin, TX 78703
Luis
Job Details: 06/20/2022
"Arrived on site for a defective compressor. Tapped into sealed system found no pressure or refrigerant in the system which caused compressor failure,pressurized system found uv dye leaking from liner
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS01
Near Austin, TX 78737
Leonardo
Job Details: 06/20/2022
Arrived on site to replace igniter and module and rack. Replaced all parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Austin, TX 78737
Leonardo
Job Details: 06/20/2022
Arrived one of to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78739
Leonardo
Job Details: 06/20/2022
"Arrived on site to test unit for unit not draining correctly. Test unit and found unit draining good at the beginning and then slowing down. Found drain pump over heating, replaced drain pump test unit and unit test good job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near New Braunfels, TX 78130
Andrew
Job Details: 06/20/2022
Arrived on site to test unit for excessive shaking. Found suspension is good. Tub bearing is good. Drain pump engaging. No stored error codes. Ran diagnostics multiple times with no issues. Did find left front leg was a little too high causing shaking but not excessive. Lowered FL leg and shaking was gone. Customer stated she adjusted spin speed to slower spin speed. Advised customer to use high spin speed when possible as faster spin speeds allow unit to center basket better. Advised customer if issue persists to record video and track exactly what was loaded when happened. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near San Marcos, TX 78666
Andrey
Job Details: 06/20/2022
"Arrived on site to test unit for no cool, tested unit found FC at 15 degrees set to -2 , evaporator frozen over failed bi metal, got authorization to replace control,UI and evaporator harness, defrosted evap, replaced parts tested unit evaporator developed a good frost pattern, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY04
Near San Marcos, TX 78666
Andrey
Job Details: 06/20/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker receiving 120VAC from L-N, but will not go into diagnostics, pulled the ice maker out and pushed it back in and it went into harvest cycle, completed cycle and filled with water, checked connections and did not find any issues,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHKXKQ03
Near Austin, TX 78703
Joe Z
Job Details: 06/20/2022
"When plugged in compressor pulls 6 amps, then clicks off after a couple of minutes. Does not turn back on unless unplugged. Then repeats itself. Need to replace overload to be able to test the compressor. if overload does not fix the issue, she will need to have a sealed system repair made, which would be around 900 for repair. Mrs will think about having overload replaced being that the unit is about 20 years old, does not want to put much into it. She will call us back to proceed"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78724
David S
Job Details: 06/20/2022
"Arrived on site for washing machine not having power. I inspected the unit and work area. I tested the outlet and my tester showed the hot and ground were swapped at the outlet. I plugged the washer into a working outlet on the opposite side of the kitchen, and found the unit working as designed. I spoke to the leasing office about having an electrician come out and inspect the outlet and breaker. Job complete."
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Austin, TX 78754
David S
Job Details: 06/20/2022
Arrived on site for dryer not starting or tumbling. I inspected the unit and work area. I found the start button not working and the belt broken. I installed a new belt and start switch. I reassembled the unit and tested it. It is now working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Austin, TX 78752
David S
Job Details: 06/20/2022
Arrived on site for dryer not heating. I inspected the unit and work area. I found good voltage to the unit but the plugged showed signs of arcing. I gained access to the heating element and found the thermal cut off not registering a change and the element warping into the chassis. I replaced both. The unit is working as designed. I recommend the customer have an electrician come on check the outlet. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Austin, TX 78754
David S
Job Details: 06/20/2022
arrived on site for dryer not heating. I I inspected the unit and work area. I found the valve coils open. I replaced the valve coils and reassembled the unit. I tested it and found it working properly. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Weir, TX 78626
Kimo
Job Details: 06/20/2022
Arrived onsite for dryer that is not heating. Upon inspection I found that the cutoff thermistor had failed. I replaced it and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Hutto, TX 78634
Kimo
Job Details: 06/20/2022
419* on preheat when set to 350*. I then took 3 different temps reading high to low and back up. The averaged them. And got 360* as oven bake temp. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Georgetown, TX 78626
Kimo
Job Details: 06/20/2022
"Arrived onsite to install previously diagnosed parts. Upon arrival I installed new cap, new motor and new latch and tested unit and found unit operating as designed. Job complete no leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06 P
Near Georgetown, TX 78626
Kimo
Job Details: 06/20/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed new ice door and tested unit and found unit operating as designed. Job complete.
We serviced a
SAMSUNG WASHER
Model WA54R7600AC/US
Near Georgetown, TX 78628
Kimo
Job Details: 06/20/2022
"Arrived onsite for a washer leaving dark spots on the White polyester clothes. Upon inspection i found that there was some rust at the spigot which means that the rust could be coming from the main lines outside of the home. Cause the issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Andice, TX 78628
Kimo
Job Details: 06/20/2022
"Arrived onsite for dishwasher not dying dishes. Upon inspection I found no codes stored.i check that the heating element had continuity at the control (harness side) and it did. I ran a diagnostics cycle and found unit operating as designed but I did notice that the was a bit more suds that what there should be in the unit when running, especially for not having added any prior to the test. I adjusted the rinse aid down to A1 and advised customer to use les detergent and the should help with how dry the dishes come out at the end of the wash cycle. Job complete no leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, TX 78628
Kimo
Job Details: 06/20/2022
Arrived onsite for dishwasher not draining. Upon inspection I found that that drain hose was clogged. I removed the abstraction and tested unit and found unit operating as designed. Job complete no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Marble Falls, TX 78654
Lou
Job Details: 06/20/2022
"Arrived on site to inspect refrigerator evap fan not working. Upon further inspection, I found the compressor on and the unit cooling, but the evaporator fan was not functioning. I found ice built up on the evap drip pan and the drain clogged with ice. I removed the ice and removed and replaced the fan motor and tested in diagnostics and unit is operating as designed with no error codes. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near New Braunfels, TX 78132
Andrey
Job Details: 06/18/2022
"Arrived on site to test unit for no drain, tested unit found completely clogged drain pump filter, removed waste, put unit through diagnostics, all components tested good, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS1
Near Georgetown, TX 78626
Gerry C
Job Details: 06/18/2022
"Arrived to inspect dispenser issue. I found the replaced dispenser from prior service several months ago had not dispensed according to the CX. I tested within service test mode and all functions were present and the unit dispensed rinse agent through the second service mode test. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78701
Justin
Job Details: 06/18/2022
"Arrived on site for a refrigerator that is hot to the touch. Upon arrival the customer stated that the sides are hot and it is warming her cabinets next to it. Upon further inspection I found the fridge in a tight space. Per the SP W11476730 the unit needs some airflow around it, and this space would be to tight. I showed and informed the customer on the design of the heat exchanger and the skin. That they external temps range from 90-135?F. I found the unit running as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Austin, TX 78703
Justin
Job Details: 06/18/2022
Arrived on site to install previously diagnosed parts. I installed the UI and control and then tested the unit. The unit is now working as designed. No leaks observed at the time of service. No fee collected due to concession M135CT0DPL1. Call complete.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Canyon Lake, TX 78070
Andrew
Job Details: 06/18/2022
Arrived on site to test unit for no ice production and evap consistently frosting up. Customer stated previous companies have attempted repair with frost on rear RC wall. Pulled unit out and found condensation on exterior wall as voids in insulation are causing issue. Found ice maker compartment completely frosted over. Insulation is not repairable and not confident any repairs would hold. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78739
Luis
Job Details: 06/18/2022
"Arrived on site for no ice. Ran diagnostics no errors,ran harvest passed ran fill failed diagnosed a defective fill tube heater. Replaced heater ran fill test passed.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEW0
Near Austin, TX 78735
Luis
Job Details: 06/18/2022
"Arrived on site. Found fill tube obstructed with ice,removed icemaker assembly found paint chipping from inside icemaker mold,removed ice in fill tube,replaced icemaker assembly,power cycled unit icemaker ran through a cycle and filled with water.
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Lakeway, TX 78738
Luis
Job Details: 06/18/2022
"Arrived on site for freezing in fresh food section. Removed damper cover found broken door on damper control,replaced damper assembly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Woodway, TX 76712
Jonathan M
Job Details: 06/18/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the high voltage board and tested the unit. The unit is seemingly acting as designed. Advise the customer to keep an eye on the unit over the next 30 days to make sure that the issue is completely resolved. Tall complete.
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Waco, TX 76712
Jonathan M
Job Details: 06/18/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both right and left side hinges and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Robinson, TX 76706
Jonathan M
Job Details: 06/18/2022
Arrived outside for a washer that is not draining. Inspected unit and work area. Confirmed the customers complaint and found water inside the drum. Attempt to drain the washer but was unable to. Checked underneath the unit and found the drain pump and failed. Replace the drain pump and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78756
Leonardo
Job Details: 06/18/2022
Arrived on site to replace tub replaced tub test unit and unit test good job complete.
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Austin, TX 78704
Leonardo
Job Details: 06/18/2022
Arrived on site to test unit for unit tripping breaker when oven is on. Test unit and found bad control board replaced board test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78730
Justin
Job Details: 06/18/2022
Arrived on site for a refrigerator that was needing a routine service. Upon arrival I found the customers intention was for us to remove the unit. I found the unit a built in and informed them I would need a second tech
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, TX 78746
Justin
Job Details: 06/18/2022
"Arrived on site for a dishwasher throwing an error code at the end of the cycle. Upon arrival the customer stated the cycle will run and right before the end it will begin beeping without finishing. I put the unit into diagnostics mode and found stored error code F8E2 for inlet valve electrical problem, F9E1 for no drain, FAE1 for dispenser electrical problem, and FAE2 for vent wax motor problem. I then ran a diagnostics cycle and found all components activated as designed except the fan motor. I gained access to the control and found excess water/condensation in that area due to the fan not working. I could not replicate the failure the customer was experiencing. However, I let them know it is possible that after enough condensation builds up in there throughout the cycle it could short something out that stops the cycle.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78735
Justin
Job Details: 06/18/2022
Arrived on site to install previously diagnosed parts. Upon accessing the bottom I found the cap had physically blown and was leaking. I ohmd out all other components and found them good. I installed the cap and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Andice, TX 78628
Gerry C
Job Details: 06/18/2022
"Arrived to inspect no operation. I found the control non-responsive and further inspection revealed and visibly damaged area on the control. I tested all loads and found the drain pump and 1.7 ohms and the cause for the control failure. I removed and replaced the pump and then the control and tested. The unit operated as designed, no leaks observed during service."
We serviced a
GE MICROWAVE
Model PVM1970SR1SS
Near Georgetown, TX 78626
Gerry C
Job Details: 06/18/2022
"Arrived to inspect no heat. I found the unit could be heard attempting to heat and an internal short within the magnetron was causing a low frequency hum. I tested the capacitor and it was 0.95 uF, needing to be at least 0.91 and the diode tested correctly. I removed and replaced the magnetron and tested. Operational test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Georgetown, TX 78626
Gerry C
Job Details: 06/18/2022
"Arrived to instal previously diagnosed and ordered part. I removed the failed shift actuator and installed the replacement. I recalibrated and then tested within manual and automatic modes and the unit operated as designed. No leaks observed during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Round Rock, TX 78665
Gerry C
Job Details: 06/18/2022
"Arrived to instal previously diagnosed and ordered parts. I removed the failed compressor and brazed in the replacement compressor, dye drier and service port. I vacuumed the system down to 480 microns and then allowed it to sit for 15 minutes. Showing no loss of vacuum, I charged with the mfg prescribed 4.5 oz of refrigerant and tested. The unit cooled as designed. Operational test good, no leaks observed during service."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near New Braunfels, TX 78132
Andrew
Job Details: 06/18/2022
"Arrived on site to replace sump assembly from previous diagnosis. Replaced sump and motor, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78745
Leonardo
Job Details: 06/18/2022
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Canyon Lake, TX 78132
Andrew
Job Details: 06/18/2022
Arrived on site to install water pressure regulator and hose kit from previous diagnosis. Installed regulator and hose kit. Unit working as designed. No leaks detected. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 06/18/2022
Arrived on site to replace deli UI and LED control from previous diagnosis. Replaced parts and read statement to customer about on going issues with this model. If issues persists not confident any further repairs would correct issues as all electronic components have been replaced. No leaks detected. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78748
Leonardo
Job Details: 06/18/2022
Arrived on site to replace heating element under special project. Replaced heating element test unit and unit test good job complete
We serviced a
WHIRLPOOL WASHER
Model KDTM404KPS0
Near Buda, TX 78610
Leonardo
Job Details: 06/18/2022
Arrived on site to replace vent. Replaced vent test unit and unit still not working. Replaced control board and sumpAnd motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 06/18/2022
Arrived on site to test unit for unit not draining. Test unit and found disposal still has plug installed. Removed plug test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near New Braunfels, TX 78132
Andrey
Job Details: 06/18/2022
"Arrived on site to replace previously diagnosed control, replaced control, tested unit light is now functioning properly, job complet"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Seguin, TX 78155
Andrey
Job Details: 06/18/2022
"Arrived on site to test unit for black flacks on clothes after wash and bad smell, tested unit found no issues with unit components, customer has been washing unit with afresh, advised customer to wash unit with vinegar to help dissolve calcium buildup and smell,
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Seguin, TX 78155
Andrey
Job Details: 06/18/2022
"Arrived on site to test unit for no functioning properly,tested unit found clutch not disengaging causing cycles not to complete,
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Seguin, TX 78155
Andrey
Job Details: 06/18/2022
"Arrived on site to test unit for no cool, tested unit foundRC evaporator completely frozen over and evaporator fan not running, defrosted evaporator and found thermistor corroded and our of range, replaced parts tested unit, all components engaging
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Martindale, TX 78655
Andrey
Job Details: 06/18/2022
"Arrived on site to replace previously diagnosed dispenser motor and impeller, customer stated that ice maker is leaking, found leaking ice maker, replaced parts, tested unit, unit now running as designed, ice maker completed diagnostics cycle and filled with water
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, TX 76502
Jonathan M
Job Details: 06/18/2022
Arrived on site for a washing machine that is making clanking sounds during operation. Inspected unit and work area. The customer advised that he was not sure if this was normal not but was advised to just have it checked by whirlpool customer service. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test and the unit ran as designed. During the auto test the customer advised the sound he was hearing was when the latch was locking and unlocking. Did advise this is normal operation. Ran through multiple diagnostic testing and the unit is working as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2695KES
Near Moody, TX 76557
Jonathan M
Job Details: 06/18/2022
Arrived on site for a refrigerator that is warming up in the refrigerator section and has frost buildup in the freezer. Inspected unit and work area. Confirmed customer complaint and remove the evaporator cover. Found the heater connectors disconnected. Found the issue is with the tension on the freezer evaporator harness causing an excess strain on those connector pieces when tied together. Went ahead and remove one of the zip ties holding some of the lines together to free up some extra line space. Reconnect the connectors and check resistance through the bimetal and the heater. Both are within range. Checked at the control board and found proper resistance. Advise the customer the issue was probably just with the heater being disconnected. Defrosted unit and the unit is not working as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Austin, TX 78731
Leonardo
Job Details: 06/18/2022
Arrived on site to test unit for console not unlocking. Found bad console will need to replace console ; ordrng 1 W11297709 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/18/2022
"Arrived on site to test unit for FC not cooling and grinding noise. Customer showed video and verified coming from FC. Unit is working as designed at the moment. All functions testing good. Since all electronics have previously been replaced not confident any further repairs would hold. Would recommend dispenser UI, pantry UI, control, HV control, LED control, both Fc and RC evap harnesses with motor and thermistors. Need superiors to determine if moving forward with repairs would be logical. ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GSD2200G02BB
Near Buda, TX 78610
Justin
Job Details: 06/18/2022
"Arrived on site for a dishwasher leaking. I gained access to the bottom of the unit and found it aggressively leaking from the valve. Upon trying to replace the valve I found the water at the wall even when in the off position was getting water, and that the valve at the wall was dripping. I also found the copper water line from the wall to dishwasher with significant corrosion. I informed the customer we will need to have the water at the wall looked at and the water line replaced prior to service. We will bring back the inlet hose and valve to install. Office to reschedule. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78730
Justin
Job Details: 06/18/2022
"Arrived on site for a refrigerator not cooling. Upon arrival the customer stated they were also hearing weird sounds and the UI was abnormally flashing. I was able to replicate this and the unit will need a new UI. I also found the condenser motor and evap motor abnormally pulsating indicating a bad main control. I gained access to the evap and found a ball of ice on the high side indicating a SS failure. Ordering a SS repair, UI, and main control to install. Will bring back other parts to check functionality after repair. Office to reschedule with a SS tech and 3+ hour. ; ordrng 1 W10839424 (UI) and 1 W10841139 (Compressor) and 1 876765 (Tube Kit) and 1 WP2306093 (Evap) and 1 WP2316878 (Pan Heater) and 1 HeatLoop (Heat Loop) and 1 W11506635 (Access Valve) and 1 WPW10143759 (Dye Drier) and 1 SSTech&3+Hour (SS Tech & 3+ Hour)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78731
Leonardo
Job Details: 06/18/2022
Arrived on site to test unit for unit leaking. Found unit leaking from inlet ordering inlet hose and drain pump ; ordrng 1 W10584470 (Inlet water) and 1 W10772907 (Tube vent) and 1 WPW10531320 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78738
Luis
Job Details: 06/18/2022
"Arrived on site for not dispensing ice. Found threads on shaft motor stripped causing impeller to just spin,ordering motor,divider,spacer and impeller. ; ordrng 1 W11310391 (Motor) and 1 WPW10309864 (Divider) and 1 W11378860 (Spacer) and 1 WP63052-2 (Impeller)"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Hewitt, TX 76643
Jonathan M
Job Details: 06/18/2022
"Arrived on site for a dryer that is not heating. Inspected unit and work area. Confirmed customers complaint and check voltage. Found proper voltage going to the unit. Disassembled the unit and found the element had blown causing the spark. I did not have any elements on hand. Ordering the element in the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 WP3387747 (Element) and 1 279973 (Cut off)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near New Braunfels, TX 78132
Andrey
Job Details: 06/18/2022
"Arrived on site to replace ice maker and diffuser, with all the information provided in uploaded pics per office the unit is still out of warranty, explained to customer but she is convinced it has warranty, advised her to call kB homes and office to resolve this issue before we attempt to make another trip here, office please review this; O-emld tckt"
We serviced a
GE DRYER
Model DPSR610GG9WT
Near Austin, TX 78736
Justin
Job Details: 06/18/2022
"Arrived on site for a dryer with a knob not attaching to the unit. Upon further inspection I found the console physically broken where the temp switch is supposed to hold it in. I also found the knob broken to were it cannot stay on the switch. In order to repair the unit it will need a new console and knob ; ordrng 1 WE19M1505 (Console) and 1 WE1M660 (Knob)"
We serviced a
KENMORE REFRIGERATOR
Model 106.5757579
Near Round Rock, TX 78664
Gerry C
Job Details: 06/18/2022
"Arrived to inspect continual produce freezing issues. I measured internal temps, FC 1F, RC 46F at center mass / 47 at top / 52 laying on bottom of chamber. I found the ice dispenser assembly has been leaking air and there were clear signs of ice and frost within the chute and bottom of the ice bin. The RC door gasket was torn at the bottom right corner and will require replacement and the door closer cams were worn and will require replacement at the same time. The unit has the older version drain tube with no air trap and should be modified. Tech GC only please. No leaks observed during service. No charge for service call, covered by warranty; ordrng 1 W10823377 (Ice Door Assy) and 1 4318165 (Door Cam Kit) and 1 2159083 (RC Door Gasket, BK) and 1 TechGCOnly (GCO Please)"
We serviced a
SAMSUNG RANGE
Model NE58F9710WS/AA-01
Near New Braunfels, TX 78130
Andrey
Job Details: 06/18/2022
"Arrived on site to test unit for not keeping temp correctly tested unit found heating elements are good, found melted connection on convection heater and plastic shielding, bubbling up, removed connection and found it burnt up and brittle; ordrng 1 DG96-00321A (Wiring harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Belton, TX 76513
Jonathan M
Job Details: 06/18/2022
"Arrived down for a washing machine that is not dancing through cycles. Inspected unit and work every up. Confirmed the customers complaint and ran the unit. Found the unit making a buzzing sound when trying to spend the basket but nothing moving. Did verify voltage going to the motor from the control. Ordering the motor, capacitor, and lower harness for the repair. Office wanted to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11428524 (Capacitor) and 1 W11497303 (Motor) and 1 W11450611 (Lower harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Temple, TX 76502
Jonathan M
Job Details: 06/18/2022
Arrived on site for a refrigerator that is leaking from the icemaker area. Inspected unit and work area. Found that the ice door gaskets were not sealing properly and moisture forming around the heater facia assembly. Checked voltage going to the heater during test 19. Found proper voltage. Ran through a harvest test and found the icemaker harvesting as designed with no leaks present. Filled the icemaker tray and did not notice any overflowing. Ordering the ice door and heater facia and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11268536 (Ice door) and 1 WPW10553630 (Fascia heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near New Braunfels, TX 78132
Andrew
Job Details: 06/18/2022
"Arrived on site to test unit for not washing. Found wash motor receiving proper voltage but not engaging. Replaced sump assembly, tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP1
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/18/2022
"Arrived on site to replaced console from previous diagnosis. Replaced console, tested unit, unit now working as designed. No leaks detected.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Canyon Lake, TX 78133
Andrew
Job Details: 06/18/2022
"Arrived on site to replace previously diagnosed element and cutoff. Verified parts were needed. Replaced parts, tested unit, unit now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Manor, TX 78653
Joe Z
Job Details: 06/17/2022
Arrived onsite to install previously diagnosed parts. Replaced harness and power cord. Test unit and all burners and both ovens operate as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Waco, TX 76710
Jonathan M
Job Details: 06/17/2022
Arrived on site for a refrigerator that has sealing issues. Inspected unit and work area. The customer advised that her freezer still didnt seem to be very strong and just wanted to have a checked. Did find the gasket fully seated around the cabinet with no leaks. Found no evidence of frosting inside the freezer. Advised to the customer to the unit is working and ceiling as designed. Call complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Hewitt, TX 76643
Jonathan M
Job Details: 06/17/2022
Arrived on site for a dishwasher that has water at the bottom of the dishwasher whenever they go to run it. Inspected unit and work area. The customer advised that the unit will drain but hes having standing water inside the dishwasher the next time he goes to wash his dishes. Check the drain hose installation and found that it was not looped higher than the garbage disposal and was running straight downhill from the garbage disposal into his dishwasher. Ran the unit through a test cycle and found the unit working as designed. I did advise the customer that the issue was with their drain hose extension being too short and going downhill from the garbage disposal leading to water siphoning into the dishwasher when they fill up their sink with water. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Lorena, TX 76655
Jonathan M
Job Details: 06/17/2022
Arrived on site for a microwave that is not turning on the over the counter light. Inspected unit and work area. Tested the unit and found the light working as designed. The customer advised that her contractor had called this morning due to that issue and the fan is not running either. Did test operation on both fan and light multiple times with the unit working as designed. Did advise that they can power cycled the unit to try to see if theres an issue with the control getting hung up. The unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Buda, TX 78610
Andrew
Job Details: 06/17/2022
"Arrived on site to replace control and valves. Verified parts were needed. Replaced parts and found console now receiving proper voltage but not responding. Replaced console, tested unit, unit now working as designed. Advised customer to replace water hoses and replace cold valve in wall as it is leaking. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near San Marcos, TX 78666
Andrew
Job Details: 06/17/2022
"Arrived on site to test unit for not washing. Found wash motor receiving proper voltage but not engaging. Replaced sump assembly, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Braunfels, TX 78130
Andrew
Job Details: 06/17/2022
"Arrived on site to replace previously diagnosed ice maker. Replaced ice maker, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model MED6200KW0
Near Austin, TX 78753
Kimo
Job Details: 06/17/2022
"Arrived onsite for dryer not heating. Upon arrival I tested unit and found unit operating as designed. I tested unit multiple times for in time dry 15 minutes, heavy duty, more dry, and Quick dry. With heavy duty and more dry being the ones the customer uses the most. And found that the unit Operating as designed every time .
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Austin, TX 78753
Kimo
Job Details: 06/17/2022
Arrived onsite for washer with broken agitatorUpon inspection I found that the agitator was snapped in half. I installed new agitator and tested unit and found unit operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDV01
Near Austin, TX 78723
Kimo
Job Details: 06/17/2022
Arrived onsite for refrigerator running loud. Upon inspection I found ice build upon on the evap. I cleared ice and moved bi-metal due to it being in the wrong spot. I also leveled unit before leaving due to the unit rocking back and forth when operating and closing the doors. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG114SWB0
Near Hutto, TX 78634
Cliff
Job Details: 06/17/2022
Arrived on site to replace previously ordered parts for range. Replaced bake ignitor and tested unit. Found all is functioning properly at this time and office to collect from card on file.
We serviced a
GE MICROWAVE
Model JVM3160RF6SS
Near Buda, TX 78610
Leonardo
Job Details: 06/17/2022
Arrived on site to test unit for no power. Found good fuse and unit getting 120v but not display. Replaced board test unit and unit test good job complete.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Austin, TX 78748
Leonardo
Job Details: 06/17/2022
Arrived on site to test unit for no power. Found unit getting 120v but control board not responding. Replaced board test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Georgetown, TX 78633
Lou
Job Details: 06/17/2022
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the airflow and the unit failed both tests. Disassembled the unit and checked the heating element and found it bad. I removed and replaced the element and cleaned the unit (photos) and reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Georgetown, TX 78633
Lou
Job Details: 06/17/2022
"Arrived on site to inspect refrigerator fresh foods section freezing foods. Upon further inspection, I found ice built up around the damper vents. Placed the unit in diagnostics and tested the damper and it failed. Tested the thermistor and it is out of range. I removed and replaced the damper/diffuser and tested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KENMORE WASHER
Model 796.4138241
Near Georgetown, TX 78633
Lou
Job Details: 06/17/2022
"Arrived on site to inspect washer leaking water. Upon further inspection, I removed the top panel and found where the bottom counter weight had come detached from the tub. I removed the front panel and found the mounts were stripped and could not hold the counter weight in place. Also found where the bellow was torn at the bottom the below and on the right side. I advised the customer that in order to get the counter weight to stay on, the tub assembly would need to be replaced. At that time, the customer advised they would purchase a new unit. Reassembled the unit and left it unplugged for safety. Job completed."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Andice, TX 78628
Jonathan S
Job Details: 06/17/2022
"Arrived on site for washer making screeching noises again. Inspected unit and work area. Performed diagnostics mode and tested operation. Gained access to pulley and gearcase. Found cam nut loose. Tightened nut and tested operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Andice, TX 78641
Jonathan S
Job Details: 06/17/2022
"Arrived on site for dishwasher not drying dishes and long cycle times. Customer also stated panel was separating. Found plastic covering panel was still on. Removed plastic cover and found panel good ( see SD-QUICKPIC). Inspected unit and work area. Measured incoming water temperature at 122?. Performed diagnostics mode, no error codes. Monitored test cycle and measured amp draw to element. Found heater drawing 7.5 amps. Found suds from rinse aid dispenser at end of cycle to show dispenser is working as designed. Found hot temperatures on element at end of cycle. Spoke with customer on user care guide and regulations on energy efficiency. Unit is operating as designed, no water leaks detected during service."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 06/17/2022
"Arrived on site for dishwasher leaking water. Inspected unit and work area. Found minor damage on cabinet left of unit. Had customer sign damage waiver. Found unit not mounted and water turned off and unit unplugged. Plugged unit in and turned water on. Performed diagnostics mode and found error F2-E1 stuck key. Performed encoder test and found all responsive. Ran test cycle and monitored operation and observed for water leaks. Found all components operating as designed, no water leaks detected. Mounted unit and tested operation again. All tested good, no water leaks detected during service. Spoke with customer on suds and soap usage with home water softener system."
We serviced a
WHIRLPOOL WASHER
Model WFW8400TB00
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/17/2022
"Arrived on site for washer not draining. Inspected unit and work area. Tested drain pump operation and found pump activating. Removed water from unit with shop vac. Gained access to drain pump and disassembled. Found plastic item stuck in impeller. Removed item and cleaned pump housing. Assembled unit and tested operation. Found pump louder than normal but working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Manor, TX 78653
Joe Z
Job Details: 06/17/2022
Arrived onsite for Sprayers not cleaning. Upon arrival inspected unit and found lower spray arm was not secure to wash pump. Secured the spray arm and test unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ0
Near Hutto, TX 78634
Cliff
Job Details: 06/17/2022
Arrived on site to diagnose a microwave that isn't venting properly. Found no failures to fan motor and unit changing speeds properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Manor, TX 78653
Joe Z
Job Details: 06/17/2022
Arrived onsite for Microwave acts as if there's metal in it . Upon arrival inspected unit and found customer was using microwave with upper rack. Asked customer if he used the upper rack. He said no. Recommend to customer to only use upper rack when using to cook/ thaw multiple items. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Manor, TX 78653
Joe Z
Job Details: 06/17/2022
Arrived onsite for stopped freezing . I spec compressor and got1.4 amps. Found evaporator completely covered in ice. Tested heater and heater is good. Thawed out evaporator. Found thermistor out of position and not connected to evaporator. Replaced thermistor and secured it to evaporator . Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, TX 78634
Cliff
Job Details: 06/17/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found no failures to unit at this time and advised customer on best cycles and options for best performance. No leaks were found at time of service.
We serviced a
SAMSUNG WASHER
Model WA45H7200AW/A2
Near Round Rock, TX 78665
Cliff
Job Details: 06/17/2022
Arrived on site to diagnose a washer that is leaking. Found transmission center seal leaking and it is not serviceable. Homeowner will replace washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Round Rock, TX 78664
Cliff
Job Details: 06/17/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found damper not operating due to failed motor and replaced damper. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.