"Arrived on site to follow up on microwave not starting issue. Per tech line request, replaced inverter and mag. Tested unit with 6x 1 min runs and found no further issues. Repair completed. Parts used - W11578959, W11578579."

"Arrived on site to diagnose oven that hsd thrown error. Customer also explained that for some time now, unit has been getting a power loss message even when not in use. Oven has worked when in use consistently. Foind error to be F6E0, for UI lost communication. Unit has had 2 controls replaced, indicating the most likely cause of both the error and power loss messages they have had for some time is a new console. Ordering console. DZO/Senior Tech for return visits. Office to schedule when part arrives. ; ordrng 1 W11598138 (Console)"

"Arrived on site to diagnose dryer making noise. No abnormal noises with unit found, unit did have some foam stripping stuck out the side. Attached the strip back to where it belonged. Unit working as designed. Call completed."

"Arrived on site ro inpsect dryer not heating. Upon further inspection, I verified proper incoming voltage. I tested the dryer and checked the heating. The dryer is heating and cycling as designed as designed. I also checked airflow and found that the airflow is good. The dryer and all components are operating as designed. No parts installed."

"Arrived on site for will not operate. Upon arrival, test unit. Found control lock button was selected and causing issue. Started unit 3 times and is operating as designed. No leaks present. Job complete"

"Arrived on site for water leak. Upon arrival, found water line to inlet valve is kinked. Made sure to unkink line and re inserted tubing to inlet valve. Tested unit and now unit is functioning as designed. No water leaks detected at this time. No parts needed. Building under construction. No one available to sign."

"Arrived on site for water dispenser not operating correctly. Upon arrival, test unit and confirmed issue. Found filter housing has failed. Also found valve is weeping. Replaced filter housing W11172791 and valve WPW10179146. Test unit and is operating as designed. No leaks present. Job complete"

"Arrived on site for washer needing W11210463 valve. On arrival installed part, it's an assembled and tested unit and found no leaks and unit working as designed call complete"

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11608056 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for unit not draining. Upon arrival, tenant stated the unit is not draining properly and standing water is present in the sump. Confirmed high loop was present. Advised tenant there will be standing water no matter looping being too high. Showed customer diagnostics cycle and found unit is functioning as designed. Tenant agreed. No water leaks detected at this time. No parts needed"

"Arrived on site for unit not draining. Upon arrival, found lower harness to the drain pump to be severed. Proceeded to replace W11643701 lower harness and W11755726 harness clip. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for start button not working . Ran diagnostics got 2-1,5-2 error codes . Start button is not responding g to commands . Latch looks in good condition. Replaced control W11683480. Vent gasket in good shape . Ran diagnostics test wash and all looked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for right side door making g loud noise when opened . Found right side hinge screw had backed out and letting extension arm to loose position on hinge . When tightened screw. The head broke off . Ordering hinge top of door ,screw and bushings if needed . Return set 7/10.; ordrng 1 W11673500 (Hinge top) and 1 WP2316859 (Bushings) and 1 W11474472 (Screw)"

"Arrived on site for refrigerator not making ice. On arrival, confirmed the issue and found ben empty. Replaced ice maker w 11700250 and found it fill & harvest as designed and informed customer to allow three days for it to fill in call complete."

"Arrived on site for refrigerator it's making a loud noise and not making ice. On arrival found ice maker was off and after turning ice maker on, I found it automatically harvest and fill up as designed with no leaks. I also used W11113654 sound pads and made some adjustments to align the condenser motor into the condenser motor frame to prevent it from hitting the frame. Sound unit working as design. Not available to sign call complete"

"Arrived on site for ice not dispensing. Upon arrival, found auger motor to be seized. Proceeded to replace WPW10169511 coupler and W11671282 auger. Tested unit and now unit is functioning as designed. No water leaks detected at this time"

"Arrived on site for fridge not making ice . Customer also mentioned IM is very loud at times . Ran harvest , all. Checked normal. Did replace ice maker due to noise W11700250. Ran harvest test on new ice maker . All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for FC door scratched. Upon arrival, confirmed scratch on FC door. Proceeded to replace 12977880SQ FC door and W10876598 nameplate. Tested unit and now unit is functioning as designed. No water leaks detected at this time. Spec home. No one available to sign."

"Arrived on site for drain pump running all the time. Vacant apartment. Drain pump starts when plugged in. Found f3e1 stored. Verified drain was good. Pump working, pressure hose clear. Replaced main control. Recalibrated and ran automatic test cycle. Working as designed. Call complete . W11607637"

"Arrived on site for door not closing correctly. Upon arrival, removed door and reinstalled. Door is now closing correctly. Job complete"

"Arrived on site for dishwasher with no power . Outlet checked normal for polarity and voltage . Found power cord at junction box was burned up ,. Repaired wiring. Ran diagnostics. No error codes . Unit passed test wash . No water leaks detected at time of service. Job complete"

"Arrived on site for dishwasher making a loud noise. Vacant apartment, Ran diagnostics and found f6e4. Removed bottom panel and found the float switch connector disconnected. This means unit never filled with water and noise was coming from pumps running dry. Reconnected and no water works. Pumps functioning properly now. Call complete. No parts"

"Arrived on site for control panel not responding and oven remains on. Upon arrival, breaker is in off position. Replaced control W11747115. Test unit by preheating and turning off. Unit is now operating as designed. Job complete"

"Arrived on site for a washing machine that is not advancing through cycles. Inspected unit and work area. Customer advised that they have two issues. They advise that one of the issues is certain cycles do not complete, specially larger loads like towels or blankets. The other issue is that they're getting a weird sound when the unit spins. They stated that they believe that there might be some change underneath the agitator, causing the issue. I ran the internet through diagnostics and found an F8 E1 (long fill) error code. I ran the unit through an auto.Test and during the course of the filling portion of the diagnostic cycle, i found the hot water not being drawn in and checked the wall valve. I found the hot water had not been turned on at the wall, causing the issue. I ran the unit through the entirety of the diagnostic cycle and found the unit working and operating as designed. I checked underneath the agitator and found part of a keychain stuck underneath the agitator causing the sound. I ran the unit back through diagnostics and ran a spin cycle. I found the unit began to work and operate as designed with note, abnormal sounds present during operation. Call complete. No parts were installed"

"Arrived on site for a dishwasher that is not washing dishes and not drying dishes well. Inspected unit and work area. The customer advised that the unit does turn on and attempt to wash but that he is not getting dishes. Clean out of the dishwasher and that the dishes still come out wet. Around the innet through diagnostics and did not find any stored error codes. I ran the unit through an auto.Test and found the spray arms, not moving very well. I inspected the spray arms and found paper debris stuck inside of the spray arms, causing the issue. I removed all the junk from within the spray arms and checked the filter. I found the filter completely clogged with debris. I asked the customer if he had ever cleaned out his filter, which he had replied he had not and did not know that there was a filter to clean. I removed all the debris from the filter and top cover of the filter housing and retested the unit. I found the spray arms moving and operating as designed. The unit is now working and operating as designed. Call complete. No parts were installed."

WFES3030RS0 Arrived on site for a oven with gasket issues. On arrival I verified issue gasket wasn't staying on I replaced and tested product is working as its designed.

WED8127LC2 Arrived on site for a dryer stopping mid cycle. On arrival client stated time dryer worked great but normal cycle turns off after a few minutes. Further inspection client did have eco boost on while running normal cycle i instructed client to turn it off when using normal cycle. Product is working as its designed no parts needed.

Unit is at B side .....Arrived on site for dryer humming. Found humming comming frome valve . Ordering valve . Return set 7/11. No gas leaks detected at time of service ; ordrng 1 W11646258 (Gas valve) and 1 279827 (Motor) and 1 WP694089 (Blower) and 1 W11701755 (Timer)

Unit has not been used. Arrived on site for dishwasher not draining. Found drain kine and supply line not connected. Customer says he disconnected when it wasnt working. Found drain line on the wash motor and not connected to correct location. Out drain in right olace and tested. Unit is working as designed. No parts.

Unit 6205. Arrived on-site for dryer not heating. Verified no heat. Customer also said the timer wasn't working. The voltage at the tblock is incorrect. Only getting 120v at l1 to neutral and l2 to neutral. O volts at l1 to l2. It also popped the breaker while I was on-site site. Made no repairs until the power is fixed. No parts used. Nobody is available to sign

MEDP575GW1 Arrived on site for a dryer with missing and broken parts. On arrival I found the drum seal was torn off and the drum was damaged. I'm ordering the drum returning parts not needed office to reschedule for client. ; ordrng 1 W10545923 (Drum)

Cx stated washer would not do anything and just click. Verified issue with lid lock. Checked fault codes in diagnostics. Unit had f5e3 lid fault. Removed and replaced lid lock. Tested unit and it locked and started fill. Job complete.

Customer stated timer knob would just spin and dryer would not start. Removed knob and timer post would not turn. Dryer timer was seized. Removed and replaced dryer timer. Tested knob and timer. Both would rotate properly. Tested dryer and it turned on and heated. Job complete.

Arrived onwite for oven failingnto reignite often making unreliable for baking. Was able to correct the issue by adjusting the bake ignitor stem. Unit is now operating as designed. No parts.

Arrived onsitw for low and thin ice production. I found the water to fill quicker with the filter out indicating a clogged filter. Customer has construction going on in the back and I advised to replace the filter more frequently as they are messing with waterlines. I still found the fill to be taking too long. I replaced the valve and unit now fills quicker as designed. Customer stated she will order filters and replace them more frequently due to construction. No leaks. Call complete. Installed W10897719 Valve.

Arrived on-site to install ordered parts. Installed icemaker and hv control. Unit is making ice. Used w11664342 w11557001.

Arrived onsite to inspect oven not heating correctly upon further inspection ran bake test at 350 unit is at correct temp 15 minutes after it's did replaced the control w11448962 ran bake test at 350 unit is working as designed

Arrived onsite to inspect icemaker not making ice upon further inspection found bad pump replaced pump w11542867 ran test cycles unit is working as designed no leaks observed during

Arrived onsite for unit not washing dishes. I ran a test cycle and found F4E3 present. Confirmed pump and motor had failed. I replaced the pump and motor and tested unit. Unit is now washing and operating as designed. No leaks during service and testing. Call complete. Installed W11613479 SUMP.

Arrived onsite for unit not making ice or dispensing water. On arrival customer stated she removed the filter. Since then it has made ice consistently and water is dispensing. She ordered a new filter. New filter resolved issues. Customer will monitor. Job complete

Arrived onsite for unit needing RC door replaced. Replaced and tested. Unit is functioning properly. Builder signed and approved. Job complete

Arrived onsite for unit keypad not responding. On arrival power was shut off. Customer had to flip breaker to turn unit off. Powered unit and tested. Found cancel button not functioning. Replaced panel/keypad assembly. Tested and unit is now functioning properly. Contacted safety for documentation Sr#7741381340. Unit is under warranty. Job complete

Arrived onsite for previously diagnosed parts. I replaced the valve and when testing the unit I found it to fill when not called for. I also noticed a slow drain indicating the filter screen is clogged. When trying to replace the control to get the water all drained out i found the control to be stuck and not budging. Office to reschedule for a senior tech to come and replace the control as i don't have the tools to pry the control out. Installed W10599356 valves. No leaks.; saved tckt

Arrived on-site for icemaker not working. Freezer is 3 degrees. Found the icemaker was turned off and also had damage to the tray. I replaced the icemaker and turned it back on. Tray did fill. Used w10873791

Arrived onsite for icemaker issues. I found the issue to be the filltube being too short. I grabbed a spare fill tube off truck stock and replaced the tube. Unit now fills as designed and is now longer leaking water. No leaks. Call complete.

Arrived onsite for dryer not starting. I found the thermistor to be open/shorted. I replaced thermistor and tested unit. Unit is now running as designed. Call complete. Installed 280148 cutoff kit.

Arrived on-site for dryer hitting the side walls. Found dryer right side is damaged and causing the drum to rub it. I'm ordering the side wallW11233548 for return visit. No parts used office to reschedule nobody is available to sign ; ordrng 1 W11233548 (Side wall)

Arrived onsite for door dropping. I found the left hand spring had come out of the notch on the hinge due to insulation being too close. I reseated the spring and pushed the insulation back. Unit now opens and closes without issue. I couldn't re level the unit due to the screws in the mounting holes being incorrect and too short as the leveling feet will move back into original position. Unit operates as designed. Call complete. No leaks. No parts installed.

Arrived onsite and replaced the latch. Also found blown control due to latch failure. Replaced control. Unit latch still unresponsive. Ordering new latch and control to complete repair. And ongoing latch errors in dictating the new latch is bad. ; ordrng 1 W11629601 (Control) and 1 W11176112 (Latch)

Arrived onsite and installed panel. Adjusted orifices for proper flame output as 2 had been swapped at conversion. Unit is now operating as designed. All checks good. W11730291 ; O-emld tckt

Arrived onsite and found f 1 primary control failure error. Primary control is no longer manufactured and is not available for order. Advised customer on findings. Repair option not tenable unless a part can be sourced. No parts used. ; ordrng 1 Unknown (Primary control)

Arrived onnsite for washer not powering on. Verified power coming into unit. Replaced defective main control. Recalibrated machine. Ran automatic test. All components pass. Call complete. Left old board with maintenance . W11607637

Arrived on site to test unit for unit not washing correctly. Test unit and found unit filling with water but water not circulating. Found bad wash motor replaced sump and motor test unit and unit test good job complete.

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from wash motor. Will need to replace sump and motor assembly rescheduling for Wednesday 9th per customer request. ; schdld next appmnt for 7/9 WED !

Arrived on site to test unit for unit giving error code of F6E8 error. Removed unit from the cabinet and found cavity fuse melted. Ordering new switch harness rescheduled for 7/9; ordrng 1 W11578578 (Harness)

Arrived on site to test unit for door not opening. Removed unit from the wall and found damaged cavity and broken door latch. Unit is full replacement

Arrived on site to test unit for damaged handle. Replaced handle test unit and unit test good job complete.

Arrived on site to replace noisy diffuser. Replaced part and verified proper operation. Parts used - W11236851.

Arrived on site to repair previously diagnosed issue unit needs new moisture sensor. Customer informed me unit has been drying just fine in time dry but again not so well on sense dry. Replaced sensor customer will monitor job completed

Arrived on site to repair previously diagnosed issue unit needs new freezer door. Replaced door and tested unit is now functioning properly and as designed to water is dispensing now. No leaks present at this time job completed

Arrived on site to install previously diagnosed and ordered part per previous technician. I installed the microwave door and tested the microwave. The microwave is operating as designed.W10629794

Arrived on site to inspect unit for not washing. Tested unit and found it was filling with water but the water was not circulating. Verified proper voltage at the wash motor. Replaced the sump and motor assembly. Retested unit and confirmed it is now washing correctly. Job complete.; schdld next appmnt for 7/9 WED !

Arrived on site to inspect unit for a loud noise and burning smell during operation. Tested unit and confirmed the loud noise. Removed console to access internal components and inspected the capacitor and diode. Found a shorted diode. Replaced the diode and tested the unit by heating water for 1 minute. Unit is now operating quietly with no burning smell. Job complete.

Arrived on site to diagnose dishwasher that had residual heat / moisture when not in use. Used an IR thermometer and found the walls of the dishwasher matched the temp of the surrounding cabinets. Heating element was not on either. I replaced the control due to the limited possibility of noise or something coming through to energize the element. Dishwasher itself is verified on a dedicated circuit. Unit working as designed at this time. Parts used - W11683480.

Arrived on site for unit not staying on after hitting start button. Inspected unit found unit does turn on but only stays on when you hold start button on. Unit will need a new start switch. Replaced switch and tested unit is now functioning properly and as designed to job completed

Arrived on site for unit not staying on after hitting start button. Inspected unit found unit does turn on but only stays on when you hold start button on. Unit will need a new start switch. Replaced switch and tested unit is now functioning properly and as designed to job completed

Arrived on site for unit not staying on after hitting start button. Inspected unit found unit does turn on but only stays on when you hold start button on. Unit will need a new start switch. Replaced switch and tested unit is now functioning properly and as designed to. Replaced bulb and socket for light not working found blown. Also found dryer vent completely collapsed took picture upload on sd job completed. No one on site for signature

Arrived on site for unit not drying. Ran diagnostics checked for error codes no errors codes at this time. Ran test cycle heater is working and drawing 7amps. Customer washes a lot of plastic and unit is plastic inside holding alot of moisture. Called PR the explain to customer how heating process work on these unit. Cusunders understands how unit operates now and is ok with it. No leaks present at this time job completed

Arrived on site for unit not cooling both fridge and freezer. Both compartments are room temperature upon arrival not cooling at all.Inspected unit took amp draw at start device amp draw good but compressor still not turning on. Called PR for assistance in trouble shooting advised me unit will need a sealed system repair. Ordering parts office to reschedule please allow return tech 2hrs for repair. No one on site for signature ; ordrng 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 W11580057 (Compressor) and 1 W11578004 (Evaporator)

Arrived on site for refrigerator not making any ice. Found water working. Found refrigerator was set to have icemaker off. Turned icemaker back on and verified operation. Verified water valve is working. Advised customer on how to turn it on and off. Call complete. No parts.

Arrived on site for making a thumping noise. Upon arrival customer states is making a rattling noise. This is a stacked unit in a closet. Test unit by running a time dry cycle with laundry. Am getting a little louder than normal vibrating sounds. Inspected rear exhaust hose and is good. Need to disassemble unit for further diagnosis. Need to reschedule with a 2nd man to help maneuver unit. ; ordrng 1 2men (2 men)

Arrived on site for icemaker not making any ice. It was on since this morning amd ice it has made is thin and small. Found the reservoir cap was leaking. Properly closed cap. Verified operarion. Call complete. No parts

Arrived on site for fresh food door not sealing properly . Found gap on right side corner and running 3/4 of bottom of door . Tried heating up gasket and perma gum . Closed some of gap up but still gapping at right bottom corner . Ordering fresh food door . Call to set return ; ordrng 1 WP2183852 (Shim) and 1 LW10648584 (Ss fresh food door)

Arrived on site for dryer not heating . Checked voltage at outlet and found one of the legs has no power. Recommended having electrican check outlet and breaker . . No parts installed . Job complete

Arrived on site for a dishwasher that has a dented panel. Inspected unit and work area. I did confirm the customer's complaint and found the dishwasher had a small ding on the front. I replaced the door panel and tested the unit. The unit is working and operating as designed. Call complete.

Arrived 9nsite for check vent error and found cause to be birds nest in the duct. Advised cuetomer on findings. All else checks good. No parts.

Areiced on site to test unit for broken handle. Found broken handle replaced handle test unit and unit test good job complete.

"WRS321SDHZ11 Arrived on site for a refrigerator not making ice. On arrival, the refrigerator was making ice with no problems. Client stated it made ice the issue, was it wasn't despenseing ice. I ordered all parts needed for issue rescheduling the client for 7/9/25 no water leaks visible from the main water supply. ; ordrng 1 W11671282 (Motor) and 1 WP2152713 (Solenoid) and 1 WPW10558424 (Icebuket) and 1 W11518204 (Ui control) and 1 W11678832 (Door ice)"

"WMH31017HS12 Arrived on site from previous tech to install parts. On arrival, I found diode was installed in the wrong area, causing fuse to fail. I replaced the fuse and connected the diode in the correct connection . I tested with aglass of water product is working as its designed."

"WFW560CHW4 Arrived on site for a washer leaking water. On arrival I spoke with the client and he stated that the water was at the front . I ran diagnostic and found error codes F0E2 to many suds and F0E1 clean washer is being used to wash clothes. I tested on customer mode on quick wash no leaks at all, and it ran the whole cycle without a drop of water. The product is working as its designed no water leaks visible from main water supply no parts used. Client wasn't home to sign I called and explained to the client."

"WED4815EW1 Arrived on site for a dryer not heating correctly. On arrival, the client stated that she would have to run dryer multiple times just to dry anything. I used my vent tester, and it showed ventilation to clients home was in poor condition I recommend client to have a professional to clean the dryer ducts. Product works as it's designed no parts used."

"Unit in 2438. Arrived onsite for no display. Unit does power on and cycle, but no display. Replaced console. Tested and unit is now functioning properly. Job complete"

"Intermittent cooling and condensation issues fouhd icebox gasket missing. Found French door gaskets torn. Ordering gaskets to repair. Cooling properly, unable to retain cool due to gapping. ; ordrng 2 W10830274 (Gaskets)s and 1 WPW10287601 (Ice chute seal)"

"Arrived on-site to install ordered parts. Installed r hinge and receiver. Door is closing better but not perfect due to damage to the ovens frame. The front right corner looks like it's been dropped. This oven has never been pulled so the damage before or during the install. Advised customer to get with the builder. Used w11752201, w11699927. Office to charge cc on file"

"Arrived on-site for washers, stuck in drain loop. On arrival confirmed, issue and upon further inspection found control had failed with f three e one in diagnostic mode? I replaced W11608056 control then tested washer and found no leaks and unit working as design call, complete"

"Arrived on-site for washer, not draining on arrival, confirmed the issue and found wire harness broken after replacing w11643701 harness I tested washer and found it working as designed with no leaks call, complete"

"Arrived onsite for washer clunking. I saw the video customer recorded and sound was coming from underneath. No gearcase oil. I found a F7E9 Rotor Lock error present. I inspected the rotor and found the teeth chewed. I inspected the clutch and slider and found both to also be worn. Returning tech to replace the rotor, stator, and slider. RS for 07-09-25. Ordering W10915701 Rotor.; ordrng 1 W10915701 (Rotor)"

"Arrived onsite for unit tripping breaker. Made sure to properly wire unit at compressor. Powerd unit and found unit no longet tripping breaker but now compressor will not turn over. Verified supply voltage. Contacted tech line for assistance. Spoke to Garrett SR# 7741640836. Compressor pulling 3.7amps. Motor windings at 10, 16 and 26ohms. Tech line has incomplete info on spects as unit is third party build. Recommended replacing control and capacitor first. If unit still does not turn over, replaced the compressor, drier and access valve. Unit is in high rise under construction. Due to accessibility requesting 3 hrs. Offic3 to reschedule. ; ordrng 1 W11596025 (Compressor insulation) and 1 W11538053 (Capacitor) and 1 W11538057 (Drip pan) and 1 W11629251 (Control) and 1 WP2262181 (Start relay) and 1 W11683120 (Overload)"

"Arrived onsite for icemaker not making ice. Upon arrival customer stated it started making full buckets of ice. I asked the customer if anything was previously done and he stated another appliance repair company came out and replaced the icemaker, valve, Filter housing, and filter. I asked the customer if they performed a power reset after repair and customer said no. Customer stated when it started making ice it was after a power outage. The unit is operating as designed the issue is the maintenance company didn't perform a power reset which is required after replacing the icemaker or ui. No leaks. Call complete. No parts installed."

"Arrived on site to test unit water leaking, customer stated that water is dripping from FC door, tested and found two spots where condensation is developing on the door, gasket is sealing good, slightly adjusted the gasket and advised customer to monitor, if this issue continues then a FC door will need to be ordered, at this time job complete no parts installed"

"Arrived on site to test unit for uneven doors. Upon arrival customer presented issue, left side of the door is wider then the right and there is a slight hitch in the closing mechanism. Tested unit, found hitch towards the end of the closing motion. Inspected hinges and receiver, found receivers slightly bent and the hinges causing that hitch. Replaced RH hinge (W11665204), LH hinge (W11665203) and both receivers (W11752201). Added additional shims to level the unit, gapping is now within tolerance of 1/32 and door is closing as designed. Unit is functioning as designed, job complete."

"Arrived on site to test unit for tripping breaker. Upon arrival customer stated in the last 10 months, unit has tripped the breaker 3x. Entered diagnostics, found no stored error codes. Started a bake cycle, unit reached set temperature with no issues. Could not mimic breaker tripping. Contacted techline to document SR#7741891350, per techline no further repair recommended. Issue is with the circuit breaker and not the unit. Contacted SAFETY to document SR#7741841133. Advised customer to have the builder replace breaker and ensure a revised model is installed. Provided TSP W11525530 to customer. At this time unit is running as designed, no parts installed, job complete."

"Arrived on site to test unit for tripping breaker, customer stated that this is a brand new unit that was replaced a few days ago and they did complete a burn off on it, tested unit found proper voltage and correct polarity, no loose and shorted wires, do to a ongoing issue with tripping, replaced control and both elements, heated the unit to 500 and advised maintenance yo keep it there for 2 hours to complete proper burnoff,called safety to document SR# 7741860705, if this issue continues then the breaker needs to be replaced and proof provided yo safety before anything else can be done, at this time unit is running as designed job complete installed W11182108, W10856603, W11707168"

"Arrived on site to test unit for not working properly, tested unit found light staying on and turn table constantly spinning, lower interlock slipped and was not activating properly, snapped it back into place and tested, unit is now running as designed job complete no parts installed"

"Arrived on site to test unit for not working properly tested unit found unit has power but no lights in the control panel, inspected and found UI control ripped out from housing, secured it properly and tested, unit is now running as designed job complete no parts installed"

"Arrived on site to test unit for not heating intermittently. Upon arrival customer stated after using the unit back to back for 3-4 minutes, unit stops heating. Tested unit, unit is heating. Ran a 1 minute cycle back to back with new cups of 70? water. First two cycles completed with the water temp ending at 130?. On the third cycle with 15 seconds left, audibly heard the magnetron disengage. Water temp read 110?. On the 4th cycle the magnetron would not reengage and start heating. Gained access to internal components, did not see any airflow restrictions. Unit is venting properly but the magnetron is overheating and shutting off. Replaced capacitor (WPW10574736), magnetron (W11737891) and diode (W11256462). Tested unit running multiple cycles, unit is now running as designed, job complete."

"Arrived on site to test unit for not drying dishes. Upon arrival customer stated dishes do not dry. Tested unit, found element is engaging properly. Advised customer to use rinse aid consistently. After 50 washes the tub will be cured. Also advised to open door at the end of a cycle to allow for airflow and better drying. Unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for not cooling properly, tested unit found evaporator motor not engaging but getting voltage, replaced evaporator motor and tested unit is now running as designed no leaks detected job complete installed W11631623"

"Arrived on site to test unit for leak. Upon arrival customer presented issue, bellow is torn causing an improper seal to the door and a leak forms. Documents tear and replaced bellow (W11384425). Filled unit to max level and inspected for leaks, bellow is sealing properly and all other components are properly engaging. Unit is now functioning as designed, no leaks detected, job complete."

"Arrived on site to test unit for igniter issue. Upon arrival customer stated the igniters on her cooktop began to click constantly. They cycled power but clicking resumed so theyve left the unit unplugged. Applied power to the unit, igniters did not start clicking. Tested each burner, all ignited as designed and the igniters stopped sparking when turning knob to gas flow. Inspected all harness wires and connection points, found no obvious signs of damage or a short. Could not mimic issue described. Contacted SAFETY to document SR#7741842529, per SAFETY no further repair authorized due to not being able to recreate issue. Advised customer to monitor unit, if constant spark returns capture issue on video and double check all knobs are in the off position. If callback occurs, return with switch harness, spark igniter, valve and control. At this time unit is running as designed, no gas leak detected, no parts installed, job complete."