Near Bartlett, TX 76511
Arthur B.
Job Details:
08/08/2019
OVEN KITCHENAID KOSE500ESS01
Arrived onsite to remove and replace control and UI to wall oven from prior visit’s diagnosis. Removed all parts and reassembled. Tested unit. Unit preheated within +/- 5F. No other issues found.
Near Round Rock, TX 78681
Lou
Job Details:
08/08/2019
OVEN KITCHENAID KODE500ESS02
Near Liberty Hill, TX 78642
Thomas L.
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KRFC300ESS03
Replaced dented left fresh food section door. See pictures. The water is hooked up to this unit.
Near Austin, TX 78739
Scott
Job Details:
08/08/2019
OVEN WHIRLPOOL WOS72EC0HS01
Arrived on site for no display on oven . Reset breaker and display came on but had a big blue streak in center . Replaced UI console . Ran pre heat all checke normal . Job complete .
Near New Braunfels, TX 78130
James
Job Details:
08/08/2019
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived on site and inspected panel for rust. I found Ruston on sides and front of panel. Installed new and verified proper fit. Unit tests good. Job complete
Near Austin, TX 78739
Scott
Job Details:
08/08/2019
VENTHOOD WHIRLPOOL GZ8330XLS1
"Arrived on site for that’s not working on. Vent hood. . Found no voltage going. To light housing . Found switch assembly working but control board not sending voltage .
Near Austin, TX 78747
Scott
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived on site for fresh food no cool . Customer had defrosted unit . Replaced control . Ran diagnostics all checked normal . No water leaks detected at time of service . Did instruct customer on what to look for if this happens again . Job complete .
Near Austin, TX 78729
Lou
Job Details:
08/08/2019
DRYER WHIRLPOOL WED4815EW1
"arrived on site inspect dryer times too long. Upon further inspection, I opened the door and held the door switch closed and turned the unit on. I could see the element illuminating in the back left vent and heating as designed. Using my vent test kit, I tested airflow in the unit and after two tests, the unit failed. I removed the vent tube from the wall vent and tested again and the unit passed. When I removed the vent tube from the wall, I found a large amount of lint debris inside the wall vent (photo), so much that it was sealed closed and now airflow could go through to the outside. I advised the customer of my findings and advised that the vents will need to be cleaned professionally. No lint observed in the unit, job completed."
Near Kempner, TX 76539
Al
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02
Arrived to inspect water leaking from freezer section on the side by side refrigerator.Confirmed the complaint and removed the evaporator cover in the freezer section and confirmed the drain was clogged and not allowing the water from defrost mode to drain.I used my steamer to defrost the unit and unclogged the drain.Reassembled and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied Job complete
Near Harker Heights, TX 76548
Al
Job Details:
08/08/2019
DRYER MAYTAG MEDX655DW1
Arrived to install previously ordered parts.Removed and replaced the pts and fuse.Reassembled and unit tested as designed.No lint buildup observed at the time of service.Job complete
Near New Braunfels, TX 78130
Brandon
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL JF42NXFXDW02
"Arrived on site for customer complaint freezer gasket torn, ordering freezer gasket, unit also needs adjusting to be inline with cabinets. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10192907 (gasket-fip)"
Near Austin, TX 78717
Lou
Job Details:
08/08/2019
WASHER MAYTAG MVWB835DW4
"arrived on site to inspect washer not starting a cycle. Upon further inspection, the customer advised that when they turn the dial to a certain setting, sometimes it will not select the setting. Customer turned the dial and at first it did not select, but after a few turns it selected. I placed the unit in diagnostics showing no error codes. The unit operated as designed. Due to the intermittent actions of the console/control, I removed and replaced the main control and console and calibrated the unit. Retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Belton, TX 76513
Al
Job Details:
08/08/2019
WASHER MAYTAG MVWB880BW0
"Arrived to inspect washer tub issues.Verified the complaint.Customer had unit already partially disassembled.I attempted several times to free the basket from the unit, but was unsuccessful.Customer advised the return job will require a second technician to assist with freeing the basket.Office will reschedule with customer.NEEDS MORE WORK ; ordrng 1 CNOTE (TWO MAN JOB. NEED AUTHORIZATION ) and 1 CNOTE (AUTHORIZATION )"
Near Taylor, TX 76574
Andy
Job Details:
08/08/2019
WASHER MAYTAG MVWB865GW0
Near Cedar Park, TX 78613
Lou
Job Details:
08/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7
"arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed showing no error codes at the end of testing. During testing, I used my multimeter to test amperage to the element and it showed 7-9 amps as expected (photo). I found that the customer is not using rinse aid. I contacted Techline and spoke to Kirk and I advised him of my findings. Kirk advised that the customer must use rinse aid in order for the unit to dry to specifications. He provided File #7725556589. I advised the customer to use rinse aid. Also I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Thomas L.
Job Details:
08/08/2019
ICE MACHINE KITCHENAID KUIX505ESS2
Arrived on site or unit that would not stop producing ice. Tested unit and found bin thermistor far out of its normal operating range which is causing this problem. Replaced and tested. All water connections are dry.
Near Blanco, TX 78606
Robert
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03
Arrived on job for complaints of no ice ran diagnostics and got code for motor not finding home. No leaks detected at time of service
Near Georgetown, TX 78626
Joel G.
Job Details:
08/08/2019
DRYER KENMORE 796.69272
Arrived on site to to do maintenance on dryer. Completely vacuumed dryer and lubricated rollers and pulley. Verified operation. Temps are fine. Informed customer of regular venting cleaning.
Near Temple, TX 76502
Arthur B.
Job Details:
08/08/2019
DRYER MAYTAG MEDX655DW1
"Arrived onsite to install new drum and bearing strips to dryer from prior tech’s diagnosis. Removed and replaced all parts, reassembled and tested. Unit now tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Austin, TX 78738
Paul
Job Details:
08/08/2019
DISHWASHER KITCHENAID KDTE254ESS2
Arrived onsite for the dishwasher with the rails corroded and broken. I found the rails good and working as designed. I found the rear locking tabs broken off both adjusters. I replaced the adjusters and the rack works as designed. Call complete.
Near Lakeway, TX 78734
Luis
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for failed harness,found no lights and ui dispenser not powering on. Powered unit off installed new harness,reassembled unit. Powered unit on no lights and ui are dead,installed new ui same issue replaced main control and power supply and same issue no lights and ui off. Called tech support,disconnected multiple harness same issue found blu wire broken in cabinet.
Near Hutto, TX 78634
Andy
Job Details:
08/08/2019
WASHER WHIRLPOOL WTW8240YW0
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78738
Luis
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site for no cool. Lights on however unit not powering on,power cycled unit compressor powered on. Diagnosed faulty main control,installed a new main control, powered unit on compressor and fans powered on."
Near Copperas Cove, TX 76522
Al
Job Details:
08/08/2019
MICROWAVE WHIRLPOOL WMH78019HB0
"Arrived to inspect microwave issues.The unit continuously flashed F2E1 KEYBOARD.The door is also separating at the bottom contributing to the error.Door will need to be replaced, due to all electronics being in the door.ORDERING W11188091 MW DOOR BLACK to complete the repair.OFFICE TO RESCHEDULE WITH CUSTOMER.; ordrng 1 W11188091 (DOOR MICROWAVE BLACK)"
Near Cedar Park, TX 78613
James
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Arrived on site and tested operation. I found ice has jammed causing bail arm to read full ice bin. Verified proper cube size and operation of ice maker. All functions of ice maker test good. Verified proper temperatures in unit and found to be good. Instructed customer that if they have a no ice production in the future to pull the ice bin and check for ice stuck under bail arm. Unit tests good. Job complete
Near Austin, TX 78759
Wesley
Job Details:
08/08/2019
WASHER MAYTAG MVWB725BW0
Arrived on site and found unit to have a nut loose on lower shaft and replaced rps as well as tightening. Unit hub also replaced. Tested and found error not repeating. All checks good.
Near Austin, TX 78732
Paul
Job Details:
08/08/2019
DISHWASHER WHIRLPOOL WDT790SAYM3
Arrived onsite for the dishwasher that is leaking. I ran diagnostics and could not duplicate the leak but I did find where the unit had been leaking from the diverter and the door seal. Both need to be replaced to complete service.;
Near Austin, TX 78735
Kevin
Job Details:
08/08/2019
WASHER WHIRLPOOL WTW5000DW2
"Arrived on site and replaced cam kit, actuator, gear case, and latch. Noise reported by previous technician is still present but does not appear to be a failure of the machine. no water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Tyler B.
Job Details:
08/08/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
"Arrived on site for unit not working, started unit and found unit not pumping. Replaced pump and motor and tested good. No leaks on site"
Near The Hills, TX 78738
Luis
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03
"Arrived on site for no cool. Found oil on fresh food evaporator,diagnosed leak at fresh food evaporator. Installed a new fresh food evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78702
Jonathan S
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Arrived on site and replaced door and nameplate. Job complete"
Near Austin, TX 78702
Jonathan S
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02
Arrived on site and replaced door and nameplate. Job complete"
Near Austin, TX 78702
Jonathan S
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Arrived on site and replaced door and nameplate. Job complete"
Near New Braunfels, TX 78130
Brandon
Job Details:
08/08/2019
REFRIGERATOR GE PFE28KMKES
"Arrived on site for customer complaint of filter not being able to go into filter housing, I found old filter had broken a piece off inside of housing, I removed broken filter, installed a new filter, unit tested good."
Near Georgetown, TX 78626
Joel G.
Job Details:
08/08/2019
WASHER KENMORE 796.29272
"Arrived on site to to do maintenance on washer. Verified bolt for stator was secure and verified no error codes. Fills, washes and drains fine but in spin, clutch assy is starting to get loud but still functions fine. Would need part replaced and major labor to replace which customer doesn’t want to do but washer is still functional. Drain is secure. No leaks detected.
Near Austin, TX 78705
Wesley
Job Details:
08/08/2019
WASHER WHIRLPOOL WET4024HW0
"Arrived on site and found unit was still only plugged into a 120v outlet. Advised management that unit power had not been properly hooked up. Advised that electrician is needed. Unit requires 30amp dryer cord and 220v outlet currently not equipped.
Near Austin, TX 78750
Tyler B.
Job Details:
08/08/2019
WASHER WHIRLPOOL WTW4816FW2
"Arrived on site for unit not filling with hot water. Tested unit on hot cycle, and only was filling cold, found valves good, replaced control and tested unit again , unit now filling with hot. No leaks on site"
Near Johnson City, TX 78636
Robert
Job Details:
08/08/2019
WASHER MAYTAG MVWB765FW3
Arrived on job to replace gearcase and stator. Found stator good but replace gearcase. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78729
Lou
Job Details:
08/08/2019
WASHER WHIRLPOOL WTW5000DW2
"arrived on site to inspect washer not starting. Upon further inspection, I placed the unit in diagnostics showing error code F5E2-Lid Lock fault. I cleared the code and continued with testing but the lid lock would not engage. I verified that it was connected to the main control. I removed and replaced the lid lock assembly and retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details:
08/08/2019
OVEN WHIRLPOOL WGG745S0FS02
Arrived on site and tested operation. I found unit baking 20 degrees too high. Calibrated unit and tested. Customer is have issues with bread baking evenly and browning properly in lower oven. Called tech line and spoke to Robert #7725557995. Unit is baking as designed as it does not have an upper broil burner and is a convection oven. Recommended customer use convection bake for a more even cook but bread will have to be rotated during bake cycle. Unit working as designed. Job complete
Near Buda, TX 78610
Joseph C.
Job Details:
08/08/2019
OVEN MAYTAG MGT8720DS06
"Arrived on site for “lower oven not working” complaint. Inspected unit and found no voltage to lower oven ignitor. No sorts in harness. Ordering new control. Will bring back ignitor and valve, just in case of need. Needs authorization. No leaks detected, at time of service. Office to schedule return visit, due to need for authorization.; ordrng 1 W10879697 (cntrl-elec)"
Near Austin, TX 78754
Joseph C.
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Arrived on site for “low to no ice production” complaint. Inspected unit and found ice maker faulty. Removed and replaced ice maker. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78748
Kevin
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Arrived on site and inspected refrigerator and found ice production is good, took pictures. Doors are sealing well and ice door and dispenser are working. Freezer temperature is 7-8 degrees, took picture. Found food items stacked incorrectly inside of freezer drawer but they are not causing any air gaps at this time. Showed customer how this could potentially cause a problem, leveled all doors that were replaced by previous technician to ensure seals are closing properly. No further repair is required at this time, no water leaks from connections at time of service, job complete."
Near Manchaca, TX 78652
Joseph C.
Job Details:
08/08/2019
RANGE WHIRLPOOL WFG505M0BS3
"Arrive on site for “left front burner not igniting” complaint. Inspected unit and found burner cap and head not making good contact. Removed and replaced cap and burner. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Manor, TX 78653
Joseph C.
Job Details:
08/08/2019
DISHWASHER WHIRLPOOL WDT730PAHV0
"Arrived on site for “unit not washing” complaint. Inspected unit and found control to be faulty. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78757
Wesley
Job Details:
08/08/2019
WASHER WHIRLPOOL WTW4816FW2
Arrived onnsite and inspected unit for leaks. All checks good unit is not leaking. Advised customer on findings. Unit is outside in a closet. Advised customer on findings. No repair needed at this time.
Near Round Rock, TX 78664
Joel G.
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KFIS25XVBL1
"Arrived on site to diagnose ice maker leaking. Found proper temps. Found ice maker fill cup frozen and causing water to splash over when ice maker fills. Found cup with lots of water deposits causing water to be retained on plastic and freezing. I was able to smooth it down with paper to prevent this issue. Informed customer if issue persists, ice maker and water valve will need to be replacedNo leaks detected."
Near , TX 78610
Kevin
Job Details:
08/08/2019
OVEN WHIRLPOOL WFG550S0HZ1
Near Austin, TX 78759
Wesley
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Arrived on site and foundnice bin had frozen and not been emptied to reset and prevented auger from moving. Advised customer on maintenance. No parts needed for repair.
Near , TX 78610
Kevin
Job Details:
08/08/2019
MICROWAVE WHIRLPOOL WMH32519HZ4
"Arrived on site and found sparking in interior of oven when in use. Found left rear mounting point for center rack is loose and causing it to arc. Correcting mount and recommended rack not be used if possible. No further repair is needed at this time, job complete"
Near Hutto, TX 78634
Andy
Job Details:
08/08/2019
WASHER WHIRLPOOL WTW7000DW4
Arrived on site for washer with error code. Tested and inspected unit and found failed latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Bee Cave, TX 78738
Luis
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KRFC704FPS00
Arrived on site for cooling issue. Found fresh food evaporator incased in ice diagnosed unit will need updated control per service pointer. Ordering new updated control; ordrng 1 CNOTE (LM ONLY) and 1 W11333076 (CONTROL)
Near New Braunfels, TX 78130
Brandon
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01
"Arrived on site to replace control, after replacing control, unit tested good."
Near Round Rock, TX 78681
Joel G.
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Arrived on site to diagnose fridge not cooling in ff side. Frz at 2 degs. Found ff fan motor seized and defrost sensor is out of range. Replaced both and verified operations.No leaks detected.
Near Georgetown, TX 78628
Joel G.
Job Details:
08/08/2019
REFRIGERATOR GE PFE29PSDCSS
"Arrived on site to install parts I previously ordered. Replaced inverter first, compressor came on but still no condenser fan and voltage wasn’t correct from main board. Replaced main board, voltage is now 13 vdc constant but condenser fan motor still didn’t come on. Condenser fan motor will need replaced. inverter and main board. Unit starting to cool. I placed a personal fan at condenser so customer can have a working fridge while it gets repaired. No leaks detected.; ordrng 1 WR60X10358 (fan condenser dc)"
Near Austin, TX 78732
Luis
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL GSF26C5EXY00
Arrived on site for frozen fill tube. Removed fill tube installed new fill tube assembly.
Near Leander, TX 78641
James
Job Details:
08/08/2019
DRYER MAYTAG MEDC465HW0
Arrived on site and tested operation. I found lint blown up the back side of lint screen. Tested temperature swings and found unit heats the. Holds temp and slowly drops. I found vent in wall is clogged causing drying issue. Recommended customer have their wall vent cleaned before using unit due to fire hazard. Job complete
Near Taylor, TX 76574
Andy
Job Details:
08/08/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Lakeway, TX 78734
Luis
Job Details:
08/08/2019
ICE MACHINE KITCHENAID KUID508ESS1
"Arrived on site for thin ice. Found reservoir not installed into icemachine correctly,reservoir hanging and slipped down causing water to pour out of top and cutting off ice formation cycle. Installed reservoir correctly ran diagnostics all test passed."
Near Cedar Park, TX 78613
Lou
Job Details:
08/08/2019
OVEN WHIRLPOOL WOS51EC0HS01
"arrived on site to inspect oven door glass damage. Upon further inspection, I found that there is possible damage to the inner side of the Outer door glass. I removed the door and removed the inner door panel and found that there was food particles that had gotten inside the door and stuck to the outer door panel inner glass. I removed the debris ad cleaned the glass and reinstalled the door. Tested unit and it operated as designed. Job completed."
Near Round Rock, TX 78681
Tyler B.
Job Details:
08/08/2019
DRYER WHIRLPOOL WGD9400SW0
Near Round Rock, TX 78664
Andy
Job Details:
08/08/2019
WASHER WHIRLPOOL WTW5000DW2
"Arrived on site for washer leaking oil. Tested and inspected unit and found failed gear case. Ordering partNo water leaks present at time of service.; ordrng 1 W11035751 (GEARCASE )"
Near Lampasas, TX 76550
Al
Job Details:
08/08/2019
DISHWASHER MAYTAG MDB4630AWW5
Arrived to install previously ordered part.Removed and replaced the control.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Cedar Park, TX 78613
Lou
Job Details:
08/08/2019
DRYER LG DLEX7700VE
"arrived on site to install previously diagnosed and ordered part. I removed and replaced the main control and tested and the unit turned off when I pressed start. I removed the new control and put the old control back in as it was not defective as previously thought. Inspected the unit again for any wiring not connected, ohms to the components, etc. I didn’t find anything wrong. I contacted LG Techline and posted to Keith, who advised to check voltage to the L1 & L2, L1 to Neutral, L2 to Neutral ad Neutral to ground. I checked all and found that the Neutral to ground was showing 30V when it should be 0V. I advised the customer of my findings and advised them to have someone check the outlet and once the outlet is corrected and the unit still does not operate, to call our office to reschedule. No lint observed during service, job completed.
Near Austin, TX 78748
Kevin
Job Details:
08/08/2019
OVEN WHIRLPOOL WGG745S0FS02
"Arrived on site and found left front burner is taking longer tonight than the others. Disassembled it and replaced burner head and caps. After replacement ignition time has significantly improved. No further repair is required at this time, job complete."
Near Temple, TX 76502
Arthur B.
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Arrived onsite for customer complaint of top mount refrigerator not cooling both sections. Tested unit with start device and found start device clicks on and off continuously. Found compressor locked up. Ordering compressor and control. OF to R/S. Unit is unplugged and in garage at this time.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 WPW10507886 (compressor)
Near Gatesville, TX 76528
Arthur B.
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KRFC704FPS03
"Arrived onsite for customer complaint of french door refrigerator not cooling properly. When arrived, found unit will come on, run for 2 mins and stop. Found Orion Board faulty. Removed and replaced Orion Board, reassembled and tested. Observed cooling for 10 mins. Found good air flow and compressor running. No other issues found. All water connections were dry at time of service."
Near Temple, TX 76502
Arthur B.
Job Details:
08/08/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01
Arrived onsite for to install new FC door to built in refrigerator. Removed door skin and installed new door. Installed existing door skin. Confirmed door leveled and installed assembly. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78703
Wesley
Job Details:
08/08/2019
WASHER WHIRLPOOL WFW92HEFW
Near Pflugerville, TX 78660
Tyler B.
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
"Arrived onsite for door chute and seal installation. Replaced seal and chute and tested good, no leaks on site"
Near Canyon Lake, TX 78132
Brandon
Job Details:
08/08/2019
COOKTOP JENN-AIR JED8430BDB
"Arrived on site for customer complaint of fan not working, found power supply issue, we were getting 120v on L1 and L2 to ground, but we were dropping voltage if tested on the neutral. Instructed customer to call electrician
Near Pflugerville, TX 78660
Tyler B.
Job Details:
08/08/2019
OVEN WHIRLPOOL MGR6600FW0
"Arrived onsite for unit broil and bake turning on than off than back on again, was able to duplicate. Ran diagnostics but got no codes, sensor was showing 378 when unit was well over 450 on a broil. Unit will need sensor to complete repair. Will return with others Incase. ordrng 1 W10833885 (sensor)"
Near Manor, TX 78653
Joseph C.
Job Details:
08/08/2019
DRYER AMANA NED4655EW1
"Arrived on site for “no heat and drum worn through bulkhead” complaint. Per my previous diagnosis, removed and replaced blown high limit thermostat, thermal fuse and damaged bulkhead. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78741
Kevin
Job Details:
08/08/2019
WASHER MAYTAG MVWB865GW0
"Arrived on site and found saved error codes F3E2, F8E1, F0E3, F6E3. Found no water flow through either valve. Replaced valve assembly and they are now operating properly. Also found customer has many bottles of detergent and on two are HE explained that regular liquid detergent can’t be used in washer. No water leaks detected at time of service. Job complete"
Near Austin, TX 78759
Wesley
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KRFC300EBS00
Arrived onnsite and found unit condenser vibrating. Applied padding underneath to remove rattle. All checks good. Unit is now operating quietly.
Near Austin, TX 78759
Wesley
Job Details:
08/08/2019
OVEN IKEA IGS900DS01
Arrived on site and found unit center valve stuck. Replaced valve. All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78130
Brandon
Job Details:
08/08/2019
DRYER WHIRLPOOL WED4815EW1
"Arrived on site for customer complaint of unit not drying, found restriction in vent, instructed customer to have vent checked.
Near Kyle, TX 78640
Kevin
Job Details:
08/08/2019
WASHER MAYTAG MED5870TW0
"Arrived on site and inspected dryer and Couldn’t find any reason for clothes shrinking during dry cycle. Spoke with tech line and perform the recommended checks on the heating element, thermostat, incoming power, and exhaust temperature and nothing is out of range. Removed lint from interior of dryer, job complete
Near Austin, TX 78735
Scott
Job Details:
08/08/2019
DISHWASHER WHIRLPOOL WDF540PADM3
"Arrived on site for end caps falling out . Replace both front stops ,rails and back stops . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78739
Scott
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Arrived on site for ice maker not working . Found HARNES with broken wire . Is harness replaceable or is a new door . .; ordrng 1 PARTSRESEARCH
Near Salado, TX 76571
Arthur B.
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KRFC704FSS00
Arrived onsite to remove and replace RC evaporator cover from prior visit’s diagnosis. Removed and replaced evaporator cover. Placed thermistor in correct position. Reassembled and tested unit. Unit began cooling immediately as intended. No other issues found. All water connections were dry at town of service.
Near New Braunfels, TX 78132
Brandon
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KRFC704FBS00
"Arrived on site for customer complaint of ice maker not producing enough ice, found ice build up on fresh food section evaporator, ordering ice maker, evap cover, and control. ; ordrng 1 CNOTE (AUTH AND RESCHEDULE ) and 1 W10815735 (cover-evap) and 1 W10888882 (icemaker) and 1 W11332011 (CONTROL)"
Near Austin, TX 78732
Paul
Job Details:
08/08/2019
DISHWASHER KITCHENAID KDTM354DSS4
"Arrived onsite for the washer not cleaning the dishes good on the upper rack. I ran diagnostics and found an F6E2 & F3E3. Ms stated that the last sanitize cycle that was run, when it ended the sanitize light was blinking. The unit completed the cycle and worked as designed. There were no fill issues and the unit passed calibration but there has to be an issue with the OWI failing causing these issues and it will need to be replaced. Mr also stated the console lights are not all working. The console has 2 of the digits missing and will need to be replaced. W10803367 PANEL-CNTL, Marking OWI as UORV. ; ordrng 1 C-NOTES (DOES THIS NEED PARTS AUTHORIZATION? ) and 1 W10803367 (PANEL-CNTL)"
Near Austin, TX 78739
Scott
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived on site for dim fresh food lights . Found freezer light completely dead. Replaced light mod in freezer . All lights are now back to normal . Nomwater leaks detected at time of service . Job complete .
Near Round Rock, TX 78664
Andy
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02
"Arrived on site for refrigerator that is not cooling, tested and inspected unit and found compressor running hot and pulling 0.5 amps found no frost pattern on evaporator with everything running. Spoke with DW and ordering SS. Ordering parts. 2 hour job, needs authorization. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (NEEDS AUTHORIZATION ) and 1 SEENOTE (2 HOUR JOB) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10309988 (COMPRESSOR ) and 1 WPW10143759 (DRIER ) and 1 WPW10239732 (EVAPORATOR ) and 1 WPW10643261 (EVAPORATOR )"
Near Round Rock, TX 78681
Tyler B.
Job Details:
08/08/2019
MICROWAVE IKEA IBMS1455WS0
"Arrived on site for unit that is not functioning led display is out and unable to get unit to cook. Lights come on when door is open, also found power and start buttons stuck. Will need to return with buttons, display and control kit. ; ordrng 1 W11086664 (button) and 1 W11116990 (button) and 1 WPW10317093 (cntrl-elec)"
Near Pflugerville, TX 78660
Andy
Job Details:
08/08/2019
RANGE WHIRLPOOL WFG515S0ES1
Arrived on site for range set to 350° and went up to 425° tested and inspected unit and found failed control and sensor. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Buda, TX 78610
Robert
Job Details:
08/08/2019
DRYER MAYTAG MEDB880BW0
Arrived on job for complaints of noise. Found tension pulley stuck. Replaced tension pulley and test.
Near Liberty Hill, TX 78642
Thomas L.
Job Details:
08/08/2019
OVEN WHIRLPOOL WOS72EC0HS01
Removed and replaced control panel due to no operational. Unit tested properly after repairs.
Near Round Rock, TX 78665
Andy
Job Details:
08/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for to install previously diagnosed parts. Removed and replaced ice maker. Went to replace bin and found that part is for center bin when upper bin is needed, looked back at parts break down to reorder part and found that bin that’s labeled upper bin in parts break down is same part on hand (Center bin) Will need to order parts research. Office to schedule. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH )"
Near Dripping Springs, TX 78620
Luis
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02
Arrived on site for damper hanging from housing and door issues. Installed diffuser correctly to housing checked diffuser operation good. Found door misaligned at hinge installed new hinge checked door operation good
Near Liberty Hill, TX 78642
Thomas L.
Job Details:
08/08/2019
COOKTOP WHIRLPOOL WCG55US6HS00
Arrived on site and removed cooktop that had scratches close to the Knobs. All operations are normal after repairs.
Near Austin, TX 78759
Wesley
Job Details:
08/08/2019
DRYER WHIRLPOOL WED72HEDW0
Arrived on site and found unit flower housing bent preventing proper seating of the lint trap. Ordering blower housing to repair ; ordrng 1 WPW10211896 (duct-lint)
Near Leander, TX 78641
James
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"Arrived on site and tested operation. I found that the fresh food evaporator has started to freeze up again and the freezer temp is rising. I found they the drier is cold and compressor and condenser are warm. Freezer temperature at 18 and fresh food is at 58. Ice build up has punctured fresh food evaporator and will require a new compressor, evaporator and drier to repair sealed system. Unit will also need a new thermistor harness and controls to correct defrost issue. Office to schedule return service with 2 hour repair for sealed system; ordrng 1 AUTHO (AUTHO) and 1 CNOTE (2 HR SS REPAIR) and 1 TJ90SF8404 (STUB) and 1 W10779331 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near Austin, TX 78705
Wesley
Job Details:
08/08/2019
DRYER WHIRLPOOL WED5620HW0
Arrived onnsite and installed UI and found belt dislodged from drum during testing. All checks good after install and belt repair. Unit is now operating as designed.
Near , TX 78642
Thomas L.
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Arrived on site and installed right rear wheel. No water is hooked up to this unit. This is an inventory home and I entered and exited through the garage.
Near Georgetown, TX 78633
Thomas L.
Job Details:
08/08/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00
Arrived on site for no cool conditions. Freezer was at 17 degrees and fresh food section was at 43 degrees. The compressor was very hot. The compressor was extremely loud. The compressor had a very hard rattling sound from inside itself. The compressor is failing and will need to be replaced. contacted manufacturer and was instructed to order and replace compressor.The customer also informed me that the display keep reverting back to centigrade and will not hold Fahrenheit.JoelSr# 7725559230; ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W11099565 (CONTROL) and 1 W11107278 (compressor) and 1 W11330648 (USER INTERFACE)
Near Killeen, TX 76549
Al
Job Details:
08/08/2019
RANGE WHIRLPOOL WFE515S0EB1
Near Austin, TX 78739
Scott
Job Details:
08/08/2019
DISHWASHER WHIRLPOOL WDF520PADM5
Arrived on site . Found inlet valve has failed .will need new valve. no water leaks detected at time of service . Quick pic of closing papers ; ordrng 1 W11175771 (VALVE )
Near Driftwood, TX 78619
Robert
Job Details:
08/08/2019
MICROWAVE KITCHENAID KOCE500ESS07
Arrived on job for complaints of broken inner glass. Confirmed broken glass. Replaced glass and checked door functionality.