We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Marble Falls, Texas 78654
Cliff
Job Details:
06/07/2021
"Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak in rc evaporator. Evaporator, compressor, and drier will need to be replaced to complete repairs. Office to set return appointment for 3 hours. ; ordrng 1 WPW10643261 (Evap) and 1 W10779331 (Compressor) and 1 WPW10143759 (Drier) and 1 W10913906 (Stub)"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Harker Heights, Texas 76548
Al
Job Details:
06/07/2021
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Belton, Texas 76513
Tyler
Job Details:
06/07/2021
Arrived on site for refrigerator needing previously diagnosed freezer shelf. Upon arrival I installed needed part then reassembled and tested freezer door. Found unit functioning as designed call complete.
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Harker Heights, Texas 76548
Al
Job Details:
06/07/2021
"Arrived on site and inspected microwave not starting.Confirmed the complaint and went to the breaker box and turn on and off the breaker that was marked Microwave.Found that wasnt the correct breaker and unit wasnt cycling off and on.Took a chance and tripped the only unmarked breaker in the panel, which cycled the unit off and back on.Unit passed the 2 minute water cup test.Unit works as designed.Customers sone witnessed the repair.JOB COMPLETE"
We serviced a
WHIRLPOOL DRYER
Model WED7800XW0
Near Killeen, Texas 76542
Al
Job Details:
06/07/2021
Arrived on site to install previously ordered part.Removed and replaced the Control and unit tested as designed.JOB COMPLETE
We serviced a
HOTPOINT REFRIGERATOR
Model HSS25GFTAWW
Near Killeen, Texas 76549
Al
Job Details:
06/07/2021
"Arrived back on site to inspect the side by side refrigerator with cooling issues. Landlord had electricity turned on.I plugged the unit in and Lund the compressor kicked on about 2minutes after plugging it in.The evaporator fan was working, but the condenser motor never came on and the condenser fan housing was caked with built up dust possibly causing the failures.Also the UI on the freezer door was flashing 00 and wouldnt allow me to turn the temperatures up or down in either compartment.Order the condenser fan, UI and main control due to the power issues.Office to schedule return services due to part availability.NEEDS MORE WORK ; ordrng 1 WR60X10220 (COND MOTOR, OEM) and 1 WR55X10565 (Combined HMI Assembly White) and 1 WR55X10942P (BOARD, MAIN CONTROL)"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Copperas Cove, Texas 76522
Al
Job Details:
06/07/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHTXTQ00
Near Copperas Cove, Texas 76522
Al
Job Details:
06/07/2021
Arrived on site and inspected French door refrigerator freezing food on the top shelves.Confirmed the complaint and found the damper door was stuck open causing the malfunction.R&R the damper and advised the customer to wait approximately 24 hours for temperatures to set.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ02
Near Salado, Texas 76571
Tyler
Job Details:
06/07/2021
"(CS) Arrived on site to install previously diagnosed impeller, spacer, motor and divider. Reassembled and tested dispenser and everything was working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model RAX4232KQ0
Near Killeen, Texas 76542
Tyler
Job Details:
06/07/2021
"(CS) Arrived on site to install previously diagnosed motor, trans, and coupler. Upon arrival confirmed trans was bad and leaking oil. Replaced trans and coupler. Found new motor was damaged in packaging. Inspected old motor and found that it was still functioning as designed. Reassembled and tested unit. Found no leaks before during or after repairs and unit fully spinning and draining. Call complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near New Braunfels, Texas 78130
Noah D
Job Details:
06/07/2021
"Arrived on site to inspect unit for leaking from Icemaker, upon inspection found the unit was allowing warm air inside, aligned door and sealed off unit, filled icemaker and harvested with no leaks.
We serviced a
JENN-AIR RANGE
Model JES9800AAB
Near West Lake Hills, Texas 78746
Kevin
Job Details:
06/07/2021
"Arrived on site and inspected range and found control panel is unresponsive and showing F1 Dash seven error code, and F1 Dash eight error code. although Cooktop elements turn on customer says temperature is sporadic and it does not maintain.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE454CSS4
Near Austin, Texas 78738
Robert
Job Details:
06/07/2021
Arrived on job for complaints of not running cycle. Found the cancel drain button shorted. Called tech line and they confirmed. Will need to return with console.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/07/2021
"Arrived on site to replace cam and belt from previous diagnosis. Replaced belt and cam, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Buda, Texas 78610
Kevin
Job Details:
06/07/2021
"Arrived on site and replaced blower wheel diagnosed on previous visit. Motor and belt has already been replaced. When start switch is pressed Dryer still will not run confirmed incoming voltage is still good, fuse is good, cut off is good, replaced start button and no effect spoke with SW and after checking windings on motor it appears motor that was replaced was bad out of the box. A new one will be needed and will also bring back timer.; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 WPW10185982 (Timer) and 1 W11175558 (Harness)"
We serviced a
KITCHENAID FREEZER
Model WRV986FDEM
Near Georgetown, Texas 78628
Tommy
Job Details:
06/07/2021
Arrived onsite for refrigerator for lights intermittently turning off. Upon arrival found unit meat drawer wiring was damaged. As well as drawer interior wiring was as well. Ordering both drawer and unit harness. Office to reschedule upon receiving parts. Spoke with customer on unit rc needing to unloaded before repair.; ordrng 1 W10815674 (Ss meat drawer) and 1 W11170612 (Harness)
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cedar Park, Texas 78613
Kayman
Job Details:
06/07/2021
Arrived onsite for washer not draining.Upon inspection I found the drain pump clogged with masks and other debris. I cleared out the drain pump and re assembled the unit. I tested the unit and it is working as designed at this time. No leaks were detected during time of service. Job complete.
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Georgetown, Texas 78626
Jonathan S
Job Details:
06/05/2021
"Arrived on site for dishwasher not draining. Inspected unit and work area. Found standing water in unit. Checked connection at garage disposal for debris and found clear. Performed diagnostics mode and activated drain pump, found pump getting voltage. Removed unit to gain access to drain pump assembly. Removed drain pump and found a pice of glass stuck in housing keeping impeller from turning. Removed glass assembly drain pump. Tested operation and observed for water leaks. Found unit draining. Reinstalled unit and performed diagnostics mode and cycled through components. All tested good, no water leaks detected.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Austin, Texas 78717
Tommy
Job Details:
06/05/2021
Arrived onsite for dishwasher leaking. Upon arrival found unit leaking from center of sump.
We serviced a
MAYTAG DRYER
Model MDE9606AYW
Near Georgetown, Texas 78633
Lou
Job Details:
06/05/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to make a loud screeching noise. I disassembled the unit to find the rollers and tension pulley axles gunked up with debris and not able to roll properly causing the noises. Also found the drive belt badly fraying. I removed and replaced both rollers and tension pulley and cleaned the axles. Removed and replaced the drive belt and cleaned the lint from the unit. Reassembled the unit and retested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
LG DRYER
Model DLEX7600KE
Near Georgetown, Texas 78628
Jonathan S
Job Details:
06/05/2021
"Arrived on site for dryer making a thumbing noise. Inspected unit and work area. Tested operation to verify failure. Found drum cracked at the seam (see SD-QUICKPIC). Disassembled unit to inspected pulley and guide wheels and found no issue. Found noise coming from drum.Assembled unit and tested operation. Unit is still in operational condition.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Austin, Texas 78759
Scott
Job Details:
06/05/2021
All seems to be ok last couple times used .
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Georgetown, Texas 78626
Jonathan S
Job Details:
06/05/2021
"Arrived on site for washer not starting cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F7-E7 motor and F9-E9 . Tested unit in components activation and found unit not agitating or spinning.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, Texas 78633
Lou
Job Details:
06/05/2021
"Arrived on site to inspect refrigerator freezer with frost building up. Upon further inspection, I found condensation on the right and left rails and the corners of the freezer door. Using my flashlight, I placed it at the top corner of the inside panel of the door and closed the door. I found a small gap approximately 1/8 inch in diameter in the top right and soft corners of the FC door gasket. Inspected the rest of the gasket and found it sealing correctly. Office to place customer on cancellation list for sooner service if available. No water leaks observed during service.; ordrng 1 W10625069 (Left FC rail) and 1 W10407216 (FC door gasket) and 1 W10625070 (Right FC rail) and 1 W10864519 (Adaptor) and 1 CNOTE (PLACE ON CANCELLATION LIST)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78757
Scott
Job Details:
06/05/2021
"Arrived on site , replaced sump and motor , rail stops , and spray tube screw . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KENMORE REFRIGERATOR
Model 106.570366
Near Killeen, Texas 76542
Al
Job Details:
06/05/2021
Arrived on site for a 3/3 call involving a refrigerator the pat wont dispense ice. Con the ice maker and auger motor were fully operational. Found the ice bin is defective and not allowing the unit to dispense ice.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Killeen, Texas 76542
Al
Job Details:
06/05/2021
Arrived on site and for a 3/3 on a range with active hinge issues. Confirmed the complaint the active (right side)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Cedar Park, Texas 78613
Tommy
Job Details:
06/05/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit sump and bottom rack wheels. Tested unit. Unit is now operating as designed. Job Completed. No signs of leaks during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Austin, Texas 78722
Scott
Job Details:
06/05/2021
"Arrived on site for no cooling in each section. Found both section room temp . Ran diagnostics. All fans running ,valve is actuating. Checked and found no voltage to compressor. Ordering inverter . No water leaks detected at time of service. Call to set return .; ordrng 1 W11336586 (CONTROL)"
We serviced a
GE REFRIGERATOR
Model GFSS6KKXASS
Near Georgetown, Texas 78628
Lou
Job Details:
06/05/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker and it harvested and dispensed water but was skipping as it harvested. I found the ice chute was badly crimped and allowing warmer air into the ice bin and causing the ice maker to not function properly.No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Austin, Texas 78757
Scott
Job Details:
06/05/2021
Arrived on site for long dry times . Ran air flow and temp checks . Temp were inconsistent. Found loose connection on cycle thermostat.fixed connection on terminal. Did recommend . Did recommend having vents cleaned due to air flow test . Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS00
Near Georgetown, Texas 78633
Lou
Job Details:
06/05/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the ice chute door being warm and not sealing properly, I removed and replaced the ice chute door and tested. Door is sealing as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Georgetown, Texas 78628
Jonathan S
Job Details:
06/05/2021
"Arrived on site for dryer not heating. Inspected unit and work area . Tested operation to verify failure. Found igniter not glowing. Disassembled unit to gain access to coils and igniter. Measured resistance on igniter and found opened. Removed igniter and installed new. Assembled unit and tested operation. Found unit heating. Performed air flow test with vent on and found restriction (red light), removed vent test and found good air flow (green light). Spoke with customer on air flow and venting. Unit is in a new home. Unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4850XQ0
Near San Marcos, Texas 78666
Andrew
Job Details:
06/05/2021
Arrived on site to test unit for grinding noise. Found drain pump was trying to engage in diagnostics but was seizing up periodically. Needing new drain pump to fix issue. Office to reschedule.; ordrng 1 WPW10276397 (drain pump assy)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78759
Scott
Job Details:
06/05/2021
"Arrived on site for dead dryer . Checked voltage at block ,thermostats,fuse and element . All checked normal. Found timer had a dead spot on timed dry . Replaced timer , all checked normal. Also am recommended to have exterior vent cleaned due to poor air flow . No lint build of yet in dryer . Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, Texas 78641
Tommy
Job Details:
06/05/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and control interface proceeded to test. Found unit is now operating as designed. Job Completed.
We serviced a
ELECTROLUX DRYER
Model EFME617SIW0
Near Georgetown, Texas 78633
Lou
Job Details:
06/05/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit in and immediately it began to make a loud rattling/vibration noise as if the blower wheel was damaged. I disassembled the unit and inspected the blower wheel and found it good. I found a large mount of lint in the wheel. I found the screw that mounts the blower housing was loose. Also found the vent tube inside the unit was loose. I adjusted the housing and vent tube and cleaned the lint out the unit and reassembled and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Austin, Texas 78723
Scott
Job Details:
06/05/2021
"Arrived on site for unit still not spinning , customer also mentioned too much water . Ran diagnostics got motor control . Checked pressure hose , checked normal. Ran diagnostics, motor was stuttering when in spin . Replaced motor . Ran calibration and diagnostics wash, all checked normal. No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near San Marcos, Texas 78666
Andrew
Job Details:
06/05/2021
"Arrived on site to test unit for constant drain. Found water lever switch in control is bad. Replaced control and inlet valves, calibrated unit. Tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Leander, Texas 78641
Tommy
Job Details:
06/05/2021
Arrived onsite for seal job. Upon arrival found unit has no water connection or connection for fill tube. Used permagum to create full seal. But with nothing to connect fill tube too it would just allow more hot air in. Job Completed. Spoke with customer on watching sweating and calling whirlpool for void insulation if problem continues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Austin, Texas 78717
Tommy
Job Details:
06/05/2021
Arrived onsite for water dropping onto floor. Upon arrival found ice maker damaged and partially turned having water dump through dispenser and onto floor. Ordering ice maker office to reschedule after receiving parts.; ordrng 1 W10873791 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED5100VQ0
Near Georgetown, Texas 78628
Lou
Job Details:
06/05/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the door switch failure, I removed and replaced the switch and tested the unit. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
GE RANGE
Model JB750SJ1SS
Near Georgetown, Texas 78633
Lou
Job Details:
06/05/2021
"Arrived on site to inspect range error code. Upon further inspection, customer advised that the unit is showing error code F73. They cycled the power to the unit and later cycled it back on and it still would not operate. They cycled power again and left it off for a few days and after cycling power back on before service today, the unit did not show the code and is operating. I inspected the unit and checked for error codes and the unit had 25 error codes stored and none were listed on the tech sheet. I inspected the main control and found a relay had shorted. I removed and replaced the main control and retested the unit and it is operating as designed. Customer requested that the unit be left pulled out of place to be able to clean behind the unit. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near New Braunfels, Texas 78132
Andrew
Job Details:
06/05/2021
Arrived on site to test unit for not wash properly. Found error codes f7e1(no heat) and f4e3(motor not running). Cleared error codes and found heater engaged as designed. Verified wash motor was receiving proper voltage. Needing pump and motor to fix issue. Office to reschedule.; ordrng 1 WPW10605058 (pump&motor)
We serviced a
GE REFRIGERATOR
Model GSHF5KGXDCBB
Near Georgetown, Texas 78628
Jonathan S
Job Details:
06/05/2021
"Arrived on site to install previous diagnosed parts. Gained access to dispenser thawed water line. Added heater kit. Removed ice maker and installed ice maker tubing kit. Assembled unit and tested operation. All tested good, no water leaks detected. Please allow 24 hours to reach proper temperature and 48 to produce ice."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, Texas 78724
Scott
Job Details:
06/05/2021
"Arrived on site for broken power cord . Found one of the prongs broken off . Checked out let , didn?t see if prong was in slot . Replaced power cord . Plugged unit in , all checked good with outlet . Ran diagnostics,all checked normal with washer . No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB5
Near Killeen, Texas 76549
Al
Job Details:
06/05/2021
Arrived on site to install previously ordered part.Removed and replaced the control and unit tested properly.JOB COMPLETE
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LE2
Near Killeen, Texas 76549
Al
Job Details:
06/05/2021
"Arrived on site and inspected ice container issues. The unit is making ice, just when it dispenses it jumps inside the unit.Removed and replaced the defective ice container and unit tested properly to customers satisfaction.JOB COMPLETE"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Kempner, Texas 76539
Al
Job Details:
06/05/2021
Arrived on site and inspected washer not agitating. Confirmed the complaint and found the issue is with the actuator and per service pointer W11531483 the actuator is the issue and requires replacement.; ordrng 1 W10815026 (Shift Actuator)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Killeen, Texas 76549
Al
Job Details:
06/05/2021
Arrived on site and inspected newly purchased washer with filling issues.Confirmed the complaint and found the customers water sources were reversed and the cold water wasnt on causing the no fill on the rinse cycle.Turned the cold tap on and tested the unit on a consumer load testing both hot and cold.Unit now functioning properly without any errors.JOB COMPLETE
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near New Braunfels, Texas 78132
Andrew
Job Details:
06/05/2021
"Arrived on site to test unit for long dry times. Found cutoff connection was not connected. It was just barely touching element to not work properly. Secured connection, tested unit and found dryer is not receiving proper ventilation. Advised customer to have venting cleared prior to using unit to prevent further damage. Job complete."
We serviced a
AMANA DRYER
Model NED4655EW1
Near New Braunfels, Texas 78132
Andrew
Job Details:
06/05/2021
"Arrived on site to test unit for long dry times. Element connection was not connected. Secured connection, tested unit, unit works good. Found unit is receiving proper ventilation(took pic). Advised customer to have venting cleared before using unit to prevent further damage. Job complete."
We serviced a
KENMORE OVEN
Model 790.9240301
Near Georgetown, Texas 78628
Jonathan S
Job Details:
06/05/2021
"Arrived on site for range control board loose. Inspected unit and work area. Gained access to control board and found the mounting tabs broken on control housing (see SD-QUICKPIC).
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Leander, Texas 78641
Kayman
Job Details:
06/04/2021
Arrived onsite for wall oven combo issues. I found F6E0 stored in the units diagnostics. I found the complaint pertains to the microwave door not closing all the way or not engaging the switches leaving the interior light on or intermittently not operating. I followed svc pointer (W11493384) and could not repair the issues today I will need to order and return with the glass door(W11110515) door inner(W10687342) interlock(W11033422) hinge(W10874474) x 2 main control and console due to the error code present. office to R/S due to part availability ; ordrng 1 W11325603 (Micro control) and 1 W11110515 (Glass door) and 1 W10687342 (Inner door) and 1 W11033422 (Interlock) and 2 W10874474 (Hinge)s
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Copperas Cove, Texas 76522
Al
Job Details:
06/04/2021
Arrived on site to install previously ordered part.Removed and replaced the agitator and unit tested as designed.JOB COMPLETE
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Lakeway, Texas 78738
Brandon
Job Details:
06/04/2021
"Arrived on site to replace damaged upper grill, after replacing, unit tested good."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Salado, Texas 76571
Lou
Job Details:
06/04/2021
"Arrived on site to inspect microwave open door error. Upon further inspection, I attempted to test the unit and when I pressed start, the display showed door error. I pulled the unit from the wall and inspected the switches and found them defective. I removed and replaced the switches and retested and unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near The Hills, Texas 78738
Brandon
Job Details:
06/04/2021
"Arrived on site for customer complaint of unit not spinning, found failed actuator, ordering part. ; ordrng 1 W10913953 (Actuator) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Temple, Texas 76502
Lou
Job Details:
06/04/2021
"Arrived on site to inspect cooktop damage. Upon further inspection, I found a large crack in the glass at the front right burner. Also found a smaller crack in the glass at the front left burner and another crack in between the left front and read burners. I am ordering the cooktop and office to schedule return service due to the availability of part. ; ordrng 1 W11178791 (Cooktop)"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Austin, Texas 78744
Kevin
Job Details:
06/04/2021
"Arrived on site and inspected dishwasher and found connection on heating element is off on right hand side, after reconnecting dishwasher is now operating properly, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS16
Near Andice, Texas 78628
Cliff
Job Details:
06/04/2021
Arrived on site 2 diagnosis a refrigerator that is not cooling properly. Found all parts and components functional but light switch not operational.
We serviced a
WHIRLPOOL MICROWAVE
Model GMH6185XVS1
Near Georgetown, Texas 78633
Jonathan S
Job Details:
06/04/2021
"Arrived on site for microwave not heating. Tested operation while monitoring amp draw. Found magnetron drawing amps, indicating failed high voltage side.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Taylor, Texas 76574
Jimmy J.
Job Details:
06/04/2021
"Arrived on site for Not Heating - Electric Dryer. Tested thermal cut off, thermostats, heating element, timer motor, terminal block, and heat switch. All tested good. Ordering harness and thermostat FX and motor JIC. New harness should resolve the heating issue. ; ordrng 1 W10640709 (Main harness) and 1 279827 (Motor) and 1 WP8318268 (Thermostat Fx)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lorena, Texas 76655
Jonathan M
Job Details:
06/04/2021
Arrived on site for a washing machine that?s leaking. Inspected unit and work area. The customer advised that the unit leaks on the drain and spin cycle. Ran the unit through Emmanuel Phil and drain and could not replicate the issue. Ran through an auto test and found the unit drain pipe at the wall starting to overflow. I advise the customer their issue is with their drainage and we need to get that fixed for repair. Unit is working as designed. Call complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Lampasas, Texas 76550
Al
Job Details:
06/04/2021
Arrived on site and inspected water dripping from filter head compartment.Customer advised she thinks the filter is the cracked.
We serviced a
KITCHENAID OVEN
Model KOCE500ESS09
Near Austin, Texas 78704
Jacob
Job Details:
06/04/2021
"Arrived onsite for unit giving F9E0 error code, also saw that the microwave door was out of alignment. Saw error code. Went and flipped breaker. Unit was able to reset. Re aligned microwave door. Tested unit both microwave and oven. Unit working with no issues at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS00
Near La Grange, Texas 78945
Noah D
Job Details:
06/04/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the compressor not running, all fans worked. Checked with SW and found the correct resistance on coils, will need to order full SS. Office to reschedule ; ordrng 1 67006131 (condenser) and 1 AUTHO (AUTHO ) and 1 W10134623 (sub w10160407) and 1 W10162998 (evaporator) and 1 W11506635 (ACCESS) and 1 WPW10143759 (dryer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, Texas 78641
Kayman
Job Details:
06/04/2021
Arrived onsite to install previously diagnosed parts. I installed the rails and tested the unit. There was still some intermittent issues with it closing so I called techline to report. SR#7730922922. As I was waiting on techline I pushed up on the drawer and manipulated it so that it closes as designed. I reported to techline but the unit s working as designed at this time. No leaks detected. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS
Near Austin, Texas 78738
Robert
Job Details:
06/04/2021
Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, Texas 78640
Jacob
Job Details:
06/04/2021
Arrived onsite for unit dripping. Saw unit drip very slowly. Called tech line. Spoke with TJ and said to order parts to splice back hoses a little bit and add food grade grease with the hose to make a better seal with the fittings. bottom fitting check valve 2314271 food grade grease 542638. Outlet of the tank Check valve 821815. Got sr#7730918315. Ordered parts. Office to reschedule ; ordrng 1 2314271 (connector) and 1 542638 (grease) and 1 821815 (CONNECTOR )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Austin, Texas 78758
Scott
Job Details:
06/04/2021
"Arrived on site ,replaced door gasket . Smoothed out gasket . All is sealing properly . No air gaps ,water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near San Marcos, Texas 78666
Andrew
Job Details:
06/04/2021
"Arrived on site to test unit for long dry times. Checked voltage to unit and found L1 bolt on terminal block was very loose and about to fall out. Tightened terminal bolt, tested unit, unit works good. Found a load was jammed packed into dryer and customer stated it?s the second cycle she has ran. Advised customer on operation of unit and to run way smaller loads as heat is not circulating properly when jammed packed as it was. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/04/2021
Arrived on site to test unit for not dispensing ice. Found threads on auger/dispenser motor are stripped preventing yoke to properly engage auger. Ice maker ran diagnostics as designed. Office to reschedule. ; ordrng 1 W11378860 (SPACER) and 1 WP63052 (YOKE) and 1 WPW10317991 (motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Leander, Texas 78641
David S
Job Details:
06/04/2021
"Arrived on site to install previous diagnosed parts. I gained access to the hv control and replaced it with new. I gained access to the freezer evaporator fan motor and replaced it with new. I found the fan working as designed, and receiving properly voltage. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Leander, Texas 78641
David S
Job Details:
06/04/2021
Arrived on site for washing machine with error code f0E9 . entered work area and placed unit in diagnostics mode and observed error codes F0E5 Off balance F0E9 off balance pause and F9E2 HMI key stuck. Cleared error codes and placed unit into automatic test cycle. No issues during cycle. Inspected bottom of unit and found no signs of premature wear or oil spots. Instructed customer on proper loading routines and how to rebalance a load. Unit working as designed. No leaks observed at time of service. Call complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS
Near Austin, Texas 78724
Matthew
Job Details:
06/04/2021
Arrived onsite for oven not reaching target temperature. Upon inspection found faulty sensor. Replaced sensor. Tested unit at 350 degrees and unit cycling at a low of 340 and high of 366 averaging a temperature at 353 degrees. Unit is in range. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVS00
Near Austin, Texas 78717
David S
Job Details:
06/04/2021
"Arrived on site for fridge not dispensing ice and the fresh food section not cooling. I inspected the unit and work area. I tested the ice dispenser and found the impeller stripped and not dispensing. I did a temp test in the freezer and found it around 4 degrees. I found the fresh food section at room temperature. I inspected the air baffle and found it clear. I inspected the return vent and found it blocked with ice. I inspected the door gaskets and found them in good condition. I steamed out the ice from the return vent. I poured a glass of water down the return vent and found it not coming out into the freezer. I could hear the water pouring out the bottom of the unit. The insulation in the interior wall between the fresh food section and the freezer has collapsed causing a warm air leak from under the unit causing the return vent to freeze over
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Austin, Texas 78744
Kevin
Job Details:
06/04/2021
"Arrived on site and inspected refrigerator and found freezer is currently 20-21 degrees with no food in it. Found evaporator fan motor is not running but voltage to it is correct, replaced evaporator motor and it is now running properly. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH75021HZ0
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/04/2021
"Arrived on site to test unit for not heating. Found bad capacitor. Replaced capacitor, tested unit, unit works good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRX25FSST01
Near Lakeway, Texas 78734
Brandon
Job Details:
06/04/2021
"Arrived on site to replace SS components, needed to reschedule due to regulator leak on my torch kit. ; ordrng 1 Cnote (SS tech/2 hour job) and 1 Cnote (Office to reschedule)"
We serviced a
KENMORE WASHER
Model 110.2913341
Near New Braunfels, Texas 78132
Andrew
Job Details:
06/04/2021
"Arrived on site to test unit for error code f5e3 and f5e2 latch not locking/unlocking. Was able to replicate issue. Replaced latch, tested unit, unit works good. Verified proper voltage from control to latch. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Robinson, Texas 76706
Jonathan M
Job Details:
06/04/2021
"Arrived on site for a washing machine that?s not agitating. Inspected unit and work area. Placed unit in service diagnostics and found an F0 E5 (off balance load), F8 E5 (hot and cold reversed), and F0 E2 (oversuds) error codes. Ran the unit through a light agitation test and found the unit wouldn?t even start agitating. Checked the agitator and found it partially stripped on the gearcase. Advised customer we would need to replace that as well. Tested the unit in a low speed spin and the unit would not start. Checked voltage going to the actuator and found no voltage going to the actuator. While underneath unit found oil and belt shaving inside the protective cover. Also foun belt slipping marks all over the cam
We serviced a
GE DISHWASHER
Model GLD4460N10SS
Near Harker Heights, Texas 76548
Tyler
Job Details:
06/04/2021
"On-site for dishwasher not getting any water/turning on but not doing anything. Upon arrival found unit in flood mode. Allowed unit 2 minutes to run and reset. I then found unit functioning and allowing proper filling and agitation but drain pump was receiving spotty power fluctuation from main control. Found some corrosion on main control. At one point during test was able to get full power to drain pump but found drain pump not pumping water out fast enough. Office to reschedule one autho is acquired for Main control WD21X10247, drain pump WD26X10025; ordrng 1 WD21X10247 (Main control) and 1 WD26X10025 (Drain pump) and 1 Cnote (Need ahs autho before repairs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/04/2021
"Arrived on site to test unit for not making ice or dispensing water. Found after valve was off. Turned water on, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID OVEN
Model KGRS505XSS02
Near Round Rock, Texas 78681
Tommy
Job Details:
06/04/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced igniter and spark module. Tested unit found it now operating as designed. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, Texas 78633
Jonathan S
Job Details:
06/04/2021
"Arrived in n site for oven combo screen frozen. Reset breaker to unit. Inspected unit and work area. Performed diagnostics mode and checked fault codes, none stored. Tested components operation and found all working. Went over operation with customer. Informed customer due to new constructed neighborhood will may need to reset unit. When construction is completed failure should no longer occur. All tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, Texas 78723
Matthew
Job Details:
06/04/2021
"Arrived onsite for refrigerator not cooling in FC or RC. Upon arrival unit was not plugged in. Plugged unit in for testing. Compressor did kick on. Had unit connected to amp meter. And recorded 4.6amps. Allowed unit to run and did not develop a frost pattern. Ran test #4. Step 01, 3 way valve closed, amp draw .5, step 03compressor on 2.4 amps./ sub step04 compressor and RC fan on drawing 3 Amps/ sub test 05 compressor and FC fan is running drawing 2.7 amps. Unit has sealed system issue. Need to order and replace compressor, evaporators, dryer, valve and lokring. Also ordering thermistors. Office to reschedule for SS repair and 2 hr. ; ordrng 1 2HR (2 HR) and 1 LOKRING (LOKRING ) and 2 W10316760 (thermistor)s and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator Fc)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Georgetown, Texas 78628
Jonathan S
Job Details:
06/04/2021
"Arrived on site for refrigerator leaking at ice maker and intermittently working. Inspected unit and work. Found leaking between IM mode and motor mount. Found IM switch not fulling engaging. Will ice maker and Whirlpool shim. Contacted claims department for authorization (EH). Removed failed ice maker and installed new. Added shim to side of door. Tested operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Temple, Texas 76502
Lou
Job Details:
06/04/2021
"Arrived on site to inspect dishwasher missing parts. Upon further inspection, the customer advised that the unit is not cleaning well and they found some plastic parts inside the unit. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. Customer provided a rack clip and the 3rd level spray arm with retainer. I installed the clip on the upper rack and demonstrated to the customer how to place it back on the rack for future reference. I found the 3rd level spray arm clip was broken. Using a retainer (WP3400918) from my van stock, I reinstalled the spray arm and tested. Unit is operating as designed. I made recommendations for use & care as well as detergent & rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Liberty Hill, Texas 78642
Tommy
Job Details:
06/04/2021
Arrived onsite for dishwasher uI not operating upon arrival found unit receiving proper voltage but UI popping up F2 E2 error code UI error.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, Texas 78759
David Z
Job Details:
06/04/2021
"Arrived on site to diagnose refrigerator that is still slowly producing ice. On arrival checked temps. Found freezer temp hovering around 9-10 degrees. Called tech line and spoke with Austin, SR7730921397. Thermistor checked good at control, no ice is building anywhere in freezer to indicate a bad seal, RC evap is clean as well. Checked DC voltage At icemaker and found good. Tech recommends we replace main control, since thermistor is good but unit is not dropping down to be at the 0 its set to, and make ice. Found water is also dispensing slowly still. When filter is removed water dispenser fine, if not stronger, but filter is choking flow. Bringing filter. Ordering control.. ; ordrng 1 W11224256 (Control) and 1 EDR2RXD1 (Water filter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cedar Park, Texas 78613
Kayman
Job Details:
06/04/2021
Arrived onsite for dishwasher not powering on or operating. Upon inspection I found the unit was hardwired and there was no voltage getting to the junction box. I pulled the unit to inspect for any damages to the power supply but could not find any. The customer and I figured out there is voltage going to the light switch on the wall that controls the DW but no voltage passing that switch. I advised having the circuit serviced by a licensed electrician. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Pflugerville, Texas 78660
Wesley
Job Details:
06/04/2021
"Arrived onsite for icemaker not producing, however customer performed reset on unit and ice production became perfect again. Repaired ice production with securing wiring connectivity and making icemaker arm free of ice build up. Advised customer on repair."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kempner, Texas 76539
Al
Job Details:
06/04/2021
Arrived on site and inspected washer not spinning the clothes properly.Confirmed the complaint and found the drain pump connection was not plugged in properly causing the malfunctions.Corrected the issue and unit tested as designed.Job complete
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW1
Near Lakeway, Texas 78734
Robert
Job Details:
06/04/2021
Arrived on job for complaints of door locked and code. Found bad water level sensor. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Austin, Texas 78703
Scott
Job Details:
06/04/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, Texas 78728
David S
Job Details:
06/04/2021
"Arrived on site to install previous diagnosed parts. I gained access to the freezer evaporator and tested the thermistor with a cup of ice water. I found the water at 36 degrees and the thermistor homing out at 8k ohms. I gained access to the fresh food evaporator. I found the evaporator housing damaged tabs broken off. I found the evap motor support broken. I found the evaporator thermistor was discolored but in the correct position. I cleared out the ice in the evaporator. I replaced the evap motor and thermistor and secured it in place. I found the drip pan warped and cracked. I replaced the drip pan. I am returning with the evaporator housing. I am ordering the evaporator cover, evaporator motor support, evaporator, uv dryer and access valve. The office will reschedule when we have an eta. I documented with techline under sr# 7730822650. ; ordrng 1 W11188493 (Evap cover) and 1 WPW10389152 (Motor support) and 1 W11116006 (Evaporator rc) and 1 WPW10143759 (Uv dryer) and 1 W11506635 (Access valve) and 1 Sealedsystem (Sealed system)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, Texas 78757
Scott
Job Details:
06/04/2021
"Arrived on site for fridge not starting . Found really would click several times before compressor would kick on . Compressor was was running normal the would drop to nearly running and stuttering . Voltage was going from normal to lower then normal . Unit would repeat this cycle . Replaced start device ,cap and hv control . Restarted fridge . Compressor came right on and stayed normal. No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Jarrell, Texas 76537
Lou
Job Details:
06/04/2021
"Arrived on site to inspect refrigerator door gasket issues. Upon further inspection, I found the right RC door gasket torn. I removed and replaced the door gasket and using my heat gun, I shaped the gasket so that it would seal properly. I found a small gap in the upper left corner of the left RC door due to the cabinet/chassis being warped. I was able to adjust the cabinet/chassis and filled the gapping in with manufacturer approved silicone. Tested the unit and it is operating as designed. In an attempt to level the unit, I found the floors were not level. Customer advised that someone is coming to redo the flooring. I advised the customer to contact our office after the floors are finished and I would come back to level the unit. No water leaks observed during service, customer to call office to schedule leveling of unit once floors are finished.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Georgetown, Texas 78633
Jonathan S
Job Details:
06/04/2021
"Arrived on site for refrigerator making intermittent abnormal noises. Customer stated that noise would last to 10 to 15 minutes. Performed diagnostics mode and tested each component. Found no abnormal noises occurred. Tightened door handles and tested door operation. Informed customer to record noise to give us a possible idea of possible failure. All tested good, no water leaks detected."