Near Leander, TX 78641
Scott
Job Details:
05/25/2020
DISHWASHER KITCHENAID KDTE234GPS0
"Arrived on site for poor washing performance . Ran diagnostics . Wash motor wasn’t coming on . Replaced sump and motor . Re ran diagnostics . All checked normal, no water leaks detected at time of service. Job complete ."
Near Austin, TX 78730
Kevin
Job Details:
05/25/2020
ICE MACHINE KITCHENAID KUIX505ESS2
"Arrived on site and found ice machine is off, found cutting grid is broken. Replaced grid and started a cycle and found inlet valve is working, recirculating pump is working, condenser fan is working, evaporator frost pattern is building above water reservoir. Took a picture of first ice sheet, Set it to maximum thickness, Ice machine should now be operating properly but will not make a usable amount of ice for another 48 hours"
Near New Braunfels, TX 78130
Noah D
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived on site to inspect fridge for not dispensing water, upon inspection found the filter clogged, replaced the filter and ran multiple cups of water and found no problems or leaks. Complete"
Near Kingsland, TX 78639
Lou
Job Details:
05/25/2020
WASHER LG WT4970CW
"Arrived on site to inspect washer error codes. Upon further inspection, customer advised that the unit water valve won’t turn off ad is showing error code fe. Customer also advised that they tried unplugging the unit and water continued to flow. I placed the unit in diagnostics and tested the unit. When the water was to stop flowing, it continued. I removed and replaced the water inlet valve and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Scott
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05
"Arrived on site for no cooling fresh food . Found large amount of ice build up around fill tube . Ordering IM , tube inlet ,fill tube gasket ,permagum , fitting . No other leaks detected at time of service. Please call to set return . ; ordrng 1 2171943 (tube-inlet) and 1 PERMAGUM and 1 W11292468 (fitting) and 1 WP1106508 (gasket) and 1 WPW10715709 (icemaker)"
Near Austin, TX 78732
Robert
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL KBSD602ESS01
Arrived on job for complaints of lights in freezer not working.
Near Killeen, TX 76542
Al
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL ED5KVEXVB07
"Arrived to inspect defective ice maker.Confirmed the complaint and jumped the ice maker and unit never cycled.Valve was working properly.Called office and got authorization from EH, to install ice maker.Removed and replaced it.Reassembled and unit ice maker began operating as designed.All water lines were dry at the time of service.Customer satisfied.Job complete"
Near Austin, TX 78723
Jacob
Job Details:
05/25/2020
VENTHOOD UNKNOWN UXT4230ADB2
"Arrived onsite for unit changing speeds on its own. Tested unit. Found the switch was responding but not at the speed selected. Changed switch. Also the maintenance man was changing a damper inside vent, says causing moisture to get in. Could also contribute to switch not working correctly. No issues at this time. Job complete"
Near Temple, TX 76502
Jonathan M
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control and tested unit. Unit still would not dispense or light in the inside. Removed wiring from the pantry user interface and light began to turn on and dispenser begin working again. Ordering pantry cover assembly. Office will need to get authorization before our return visit., should authorization be given. ; ordrng 1 W11044862 (cover)"
Near Taylor, TX 76574
Paul
Job Details:
05/25/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Arrived onsite for a washer not cleaning dishes well. I checked for stored error codes and found none. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed but the upper wash arm orifices were clogged with small plastic pieces the same color as the wash arm not allowing the arm to spin. I found the lower arm clean and the filter clean. I took a pick and removed all of the plastic and tested the unit again. The unit is working as designed. Call complete.
Near Austin, TX 78732
Robert
Job Details:
05/25/2020
REFRIGERATOR KITCHENAID KBSD606ESS01
Arrived on job for complaints of freezer door not closing correctly. Confirmed door not closing properly found the door too low hitting bottom of cavity. Adjusted door up a little now it closed properly. No leaks detected at time of service
Near Robinson, TX 76706
Jonathan M
Job Details:
05/25/2020
REFRIGERATOR MAYTAG MFT2976AEB00
Arrived on site for refrigerator that’s not making ice. Inspected unit and work area. Found unit full of ice. Customer said that it must’ve happened in the last couple days but wanted me to check to make sure everything was working properly. Tested temperatures and found unit within range. Unit is working as designed. I called Techline and spoke to Kevin SR# 7727897235. Advise the unit is working as designed to make no further repairs. Call Complete.
Near Kingsland, TX 78639
Lou
Job Details:
05/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived on site to inspect dishwasher not working. Upon further inspection, the customer advised that they went to turn the unit on and after pressing start, the unit shut off. I did what the customer did to start the unit and after pressing start, it shut off. I removed the outer door panel and found the UI console harness not plugged in all the way. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78746
Kevin
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01
"Arrived on site and inspected refrigerator and found ice production is good, took 1 picture. Customer says ice production is intermittent. Checked wiring at bottom of door and nothing is severed. If issue returns will need a new freezer door. 7727889707"
Near Del Valle, TX 78617
Leonardo
Job Details:
05/25/2020
DISHWASHER WHIRLPOOL WDF550SAHS
Arrived on site to test unit for light cycle light blinking. Test unit and replaced board and light still blinking. Will need to order new switch W11243384 and new float W11226858 and new pressure switch W11226502 and new seat float W11226494 requesting 2 hours ; ordrng 1 2HOURS (2 HOURS ) and 1 W11226494 (SEAT FLOAT ) and 1 W11226502 (PRESSURE SWITCH ) and 1 W11226858 (FLOAT) and 1 W11243384 (SWITCH)
Near Hutto, TX 78634
Paul
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived onsite for a refrigerator with the FC light out. I found 14VDC to the light and it not working. I replaced the module and tested the unit. The light and the refrigerator are all working as designed. Call complete.
Near Belton, TX 76513
Al
Job Details:
05/25/2020
REFRIGERATOR MAYTAG MFI2570FEZ08
Arrived to inspect reservoir leaking.Confirmed the complaint and found the reservoir defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Lakeway, TX 78734
Brandon
Job Details:
05/25/2020
ICE MACHINE KITCHENAID KUIC18PNTS1
"Arrived on site for customer complaint of unit not producing ice. Found broken grid cutter ordrng 1 WP2313637 (grid-cuttr)"
Near Marble Falls, TX 78654
James
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Arrived on site and tested operation. Found reservoir has frozen causing no water or ice. Thawed and verified proper air flow. Recommended customer raise fresh food temperatures when not at home for extended periods. Unit tests good. Job complete
Near Leander, TX 78641
Scott
Job Details:
05/25/2020
DRYER WHIRLPOOL WED5000DW2
"Arrived on site for dryer not heating . Found thermal fuse had blown . Replaced fuse , all other thermostats and heater checked normal. No lint build up at time of service . Job complete ."
Near Austin, TX 78726
Kevin
Job Details:
05/25/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"Arrived on site and found upper rack adjusters are broken, replaced them with adjuster kit. No water leaks from connections at time of service, job complete"
Near Austin, TX 78759
Eman J.
Job Details:
05/25/2020
MICROWAVE WHIRLPOOL WMH78019HZ0
Arrived onsite to replace previous diagnosed parts. Replaced micro door. Tested system. Everything works as designed. Job complete
Near Killeen, TX 76549
Al
Job Details:
05/25/2020
OVEN WHIRLPOOL WFE770H0FZ2
Arrived to inspect unit temperature sensor concerns.Removed and replaced the sensor.Calibrated unit and unit began operating as designed.Job complete
Near Austin, TX 78744
Richard
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived onsite for the refrigerator ice maker not dispensing ice. During testing found that that the there was no ice being dispensed. Took ice container out and found that the auger and ice container was not aligned properly causing the issue. Aligned auger and ice container and ice dispensed good. Also took ice maker out and inspected for water funnel clog. All looked good. Ice maker tested good and filled with water. Complete.
Near Hutto, TX 78634
Paul
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Arrived onsite for a refrigerator not cooling again and frost is collecting in the freezer. I found the coil completely frozen up and the thermistor a little loose due to to much play in the plastic bracket. The unit will defrost when put in a force defrost but it is still not defrosting on its own. I defrosted the coil and I replaced the UI. The HV control was replaced on the previous visit. Call complete.
Near Round Rock, TX 78681
Paul
Job Details:
05/25/2020
COOKTOP JENN-AIR JED8430BDB
Arrived onsite for a cooktop to replace the previous diagnosed parts. I verified the issue and replaced the LR burner infinite switch. I tested all 4 burners and found them working as designed. I tested the fan and found it working as designed. I advised the customer to get their duct replaced on the down draft because it had been crushed. Call complete.
Near Austin, TX 78745
Leonardo
Job Details:
05/25/2020
DISHWASHER WHIRLPOOL MDB8959SKW0
Arrived on site to test unit for lower spray arm melted. Found lower spray arm melted will order new spray arms W11048456. Office to reschedule. ; ordrng 1 W11048456 (LOWER SPRAY ARM )
Near Austin, TX 78747
Jacob
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Arrived onsite for unit over freezing in the refrigerator. Tested unit. Found damper was not closing. Replaced damper. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78731
Kevin
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS02
"Arrived on site and found icemaker water line blue heater wire is broken, per service pointer W11406716 He will need to be replaced to correct issue, used waterline with heater w11366500 from truck stock, after replacement icemaker should be working properly, Job complete.; ordrng 1 W11366500 (TRUCK STOCK)"
Near Riesel, TX 76682
Jonathan M
Job Details:
05/25/2020
MICROWAVE FRIGIDAIRE FGMO205KFB
Arrived on site to install previously diagnosed heart. Inspected unit and work area. Replaced noise filter and tested unit. Unit is working as designed. Call complete.
Near Horseshoe Bay, TX 78657
James
Job Details:
05/25/2020
OVEN WHIRLPOOL KEBS107SSS04
Arrived on site and tested operation. Found unit does not heat but control responds to input. Unit has failed hi limit thermostat.Installed new fuse and tested operation. Unit tests good. Job complete
Near Round Rock, TX 78681
David Z
Job Details:
05/25/2020
RANGE MAYTAG MER6770AAC
"Arrived on site to diagnose range that was beeping at times and threw an F1-2 error, for runaway temp lower oven. Tested temperature sensor for lower oven and compared to new good sensor. Found a 200 ohm difference between the 2 at the same temp. Replaced temperature sensor. Retested and did not see another error. all functions are working as designed at this time with a new temperature sensor. Call complete."
Near Kingsland, TX 78639
Lou
Job Details:
05/25/2020
OVEN LG LRG3095SW/00
"Arrived on site to inspect oven error code. Upon further inspection, the customer advised that they were using the broil function when the unit shut down and showed error code f11. I found that the broil ignitor was badly burnt and broken. I removed and replaced the ignitor and tested and unit is operating as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78759
Scott
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL KSSS48QTX00
"Arrived on site for unit not dispensing water . Found lose wire connection in moles of dispenser . Fix connection ,unit is now dispensing water in door . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78737
Brandon
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived on site for customer complaint unit not dispensing ice, found stripped impeller and auger motor. Ordering divider, motor, and impeller. ; ordrng 1 CNOTEand 1 WP63052-2 (impeller) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor)"
Near Harker Heights, TX 76548
Al
Job Details:
05/25/2020
REFRIGERATOR GE GSL25JGCBLS
Arrived to inspect water still not dispensing.Removed and replaced the manifold and unit still did not dispense.Customer has water flow from wall.Ordering valve to complete the repair; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WR57X10032 (REFRIGERATOR WATER VALVE ASSEMBLY )
Near Killeen, TX 76549
Al
Job Details:
05/25/2020
WASHER MAYTAG MHW5630HC0
Arrived to inspect leaking down door.Confirmed the complaint and found the bellow door spring wasn’t on the door causing the leak.I corrected the issue and raised the front feet.All water lines were dry at the end of service. Job complete
Near Georgetown, TX 78633
David S
Job Details:
05/25/2020
DISHWASHER BOSCH SHX3AR72UC/10
Arrived on sit for dispenser not working and rinse aid light not working. I spoke with customer ain’t they stated they had another company out and they replaced the dispenser already back in January. I gained access to the dispenser wiring and found the connections not seated properly. I disconnected and reconnected the harness correctly. Job complete.
Near Round Rock, TX 78681
Eman J.
Job Details:
05/25/2020
WASHER MAYTAG MHW6000XW2
Arrived onsite for washing not doing anything. Found the MCU faulty. Changed out the mcu everything works as designed.
Near Marble Falls, TX 78654
James
Job Details:
05/25/2020
WASHER WHIRLPOOL WFW5620HW0
Arrived on site and tested operation. Found controls locked and right side of ui unresponsive. Installed new ui and tested operation. Unit tests good. Job complete
Near The Hills, TX 78738
Brandon
Job Details:
05/25/2020
DISHWASHER BOSCH SHX33RF5UC/64
"Arrived on site for customer complaint of unit making thudding noise and not starting a cycle, found failed control, I replaced control, unit tested good."
Near Austin, TX 78745
Richard
Job Details:
05/25/2020
REFRIGERATOR GE GSL25JFPABS
Arrived onsite for the refrigerator not cooling. Installed evap fan assembly. Defrost assembly and defrost thermistor. That was ordered. Turn refrigerator back on and tested fine. Complete
Near Austin, TX 78748
Richard
Job Details:
05/25/2020
RANGE WHIRLPOOL WFG505M0BS3
Arrived onsite for the oven light not working. Upon inspection found that the bulb had broken off and part of bulb was stuck inside the bulb socket. Removed the the broken part from socket and installed new bulb and oven light tested fine. Complete
Near Bee Cave, TX 78738
Brandon
Job Details:
05/25/2020
WASHER KENMORE 796.4154921
"Arrived on site for customer complaint of unit leaking, found leak coming from hose attached to drain pump. Hose was rubbing against the top of the bolt that holds drain pump in place causing two small slits in hose. Ordering hose. ; ordrng 1 5214FR4006G (HOSE)"
Near New Braunfels, TX 78130
Noah D
Job Details:
05/25/2020
REFRIGERATOR MAYTAG MFX2570AEM3
"Arrived on site to inspect fridge for leakings, upon inspection found the bottom of freezer in a ice sheet, found drain tube cover had been clogged with a lot of dust and debris, cleaned out drain cover and replaced in correct position. Job complete"
Near Manor, TX 78653
Jacob
Job Details:
05/25/2020
DRYER WHIRLPOOL WED8620HW0
Arrived onsite for unit making noise. Tested unit. Found noise coming from unit. Used pads to dampen noise. Tested unit. Unit test good. No issues at this time.
Near Horseshoe Bay, TX 78657
James
Job Details:
05/25/2020
DRYER WHIRLPOOL WDF330PAHS3
Arrived on site and tested operation. Found no faults in memory. Ran automatic diagnostics and found all functions test good. Recommended customer run heavy cycle with heated dry and high temp wash selected for best drying. Also instructed that plastic will not dry. Unit working as designed. Job complete
Near Taylor, TX 76574
Paul
Job Details:
05/25/2020
WASHER MAYTAG MHW5500FW1
Arrived onsite for a washer with the buttons not responding correctly. I found detergent in the UI causing the control to short out and choose selections on its own. I replaced the UI and tested the unit. The washer is working as designed. Call complete.
Near Rogers, TX 76569
David S
Job Details:
05/25/2020
RANGE MAYTAG MVWB765FC3
"Arrived on site fo washer not locking and completing the cycle. I inspected the unit and work area I found fault code F0E3,F7E9,F0E5. I ran the unit through a diagnostics cycle. I found the unit stopped on step 18 and timed it’s self out. I am ordering a gear case W11393685, stator W11195971, slider W10734521, clutch W10754448, and rotor W11260238 to complete the repair. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (GEAR CASE)"
Near Georgetown, TX 78626
Lou
Job Details:
05/25/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the upper RC lights and both FC lights not working. I removed and replaced the lights as they are all operating now. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Brandon
Job Details:
05/25/2020
REFRIGERATOR KITCHENAID KSRG25FKSS04
"Arrived on site to replace broken evaporator fan motor, I replace motor, unit tested good.
Near Waco, TX 76710
Jonathan M
Job Details:
05/25/2020
FREEZER WHIRLPOOL KRMF706ESS01
Arrived on site for refrigerator that won’t cool. Inspected unit and work area. Remove back panel and tested unit and diagnostics. Found compressor not running. Replaced in burger and tested unit. Unit still would not turn on compressor. Replaced main control and tested unit. Unit still would not turn on the compressor. Replaced user interface and tested unit again. Unit still would not turn on the compressor. I spoke to CS and was advised the issue was going to be with the compressor itself if it’s receiving proper voltage. Order and sealed system parts and office will need to contact customer for a reschedule date.; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Austin, TX 78739
Richard
Job Details:
05/25/2020
OVEN WHIRLPOOL WOS72EC0HS01
Arrived onsite for the onsite for the oven console not working. Replaced console with new. And oven tested fine. Advised customer on the whirlpool app and oven updates. Complete
Near Briggs, TX 78608
Wesley
Job Details:
05/25/2020
WASHER WHIRLPOOL MVWC565FW1
Arrived onsite and repaired unit washer by replacing latch. Repaired unit and advised customer on repair.
Near Austin, TX 78724
Jacob
Job Details:
05/25/2020
DISHWASHER WHIRLPOOL WDF130PAHW0
Arrived onsite for unit not getting water. Tested unit. Found water regulator not working. Replaced water regulator. Tested unit. Unit test good. No leaks at this time. Job complete
Near New Braunfels, TX 78132
Luis
Job Details:
05/25/2020
ICE MACHINE WHIRLPOOL GI15NDXZS2
"Arrived on site for no ice. Ran diagnostics,recirculating pump not powering on,frost forming on evaporator plate. Diagnosed a defective pump,installed a new pump ran diagnostics pump recirculating water correctly."
Near Austin, TX 78703
Leonardo
Job Details:
05/25/2020
OVEN KITCHENAID KEBK101BSS00
"Arrived on site to test unit for unit not heating to temp and taking to long to preheat. Found bad sensor and panel, will need new sensor panel and control board.
Near Manor, TX 78653
Leonardo
Job Details:
05/25/2020
MICROWAVE WHIRLPOOL WMH53521HZ3
Arrived on site to test unit for unit sparking. Test unit and found bad capacitor diode and magnetron. Replaced all 3 parts test unit and unit test good.
Near Austin, TX 78701
Leonardo
Job Details:
05/25/2020
DISHWASHER AMANA ADB1100AWS3
Arrived on site to test unit for unit not starting. Found unit getting power but control board not letting power out.
Near Austin, TX 78746
Robert
Job Details:
05/25/2020
COOKTOP JENN-AIR CVG4380P
Arrived on job for complaints of some burners not lighting. Found the pilot holes at very bottom blocked. Cleared holes and tested. Operation normal.
Near Leander, TX 78641
Tyler B.
Job Details:
05/25/2020
REFRIGERATOR GE GYS22GSNBSS
"Arrived to inspect unit with no lights and shutting off. Found failed relay on control and light failed, replaced control and light an tested properly"
Near The Hills, TX 78738
Brandon
Job Details:
05/25/2020
MICROWAVE FRIGIDAIRE PLMB209DCC
"Arrived on site for customer complaint of arcing, found failed cover, I replaced cover, unit tested good."
Near Georgetown, TX 78628
David S
Job Details:
05/25/2020
REFRIGERATOR MAYTAG MFI2568AEB
"Arrived on site for icemaker not working. I inspected the ice maker and found the unit had ice in it. Found it won’t go through a cycle. I replaced the icemaker with a new one and tested the unit, unit went through a harvest cycle and filled. Job complete."
Near Leander, TX 78641
Lou
Job Details:
05/25/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site to inspect dishwasher not heating & not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit operated as designed until the heating/drying cycle and the element failed to come on. I checked ohms to the element and found it open. I removed and replaced the element and retested and the unit is operating as designed. Element showed 7-9amps in both the wash cycle and dry cycle. No water leaks observed during service, job completed.
Near Georgetown, TX 78628
Lou
Job Details:
05/25/2020
OVEN WHIRLPOOL WOS51EC7HS01
"Arrived on site to inspect oven not baking/heating. Upon further inspection, I placed the unit in diagnostics and checked error codes. Found F6E4 and customer is not connected to WiFi. Following the tech sheet, I removed and replaced the main ACU and tested unit on Bake @350 degrees. Unit operated as designed and temps were good. Advised customer of my findings/repairs and recommend that they connect the unit to WiFi to get any future software updates from Whirlpool. Job completed."
Near Austin, TX 78733
Robert
Job Details:
05/25/2020
DISHWASHER WHIRLPOOL WDT720PADM2
Arrived on job for complaints of leaks. Found the sump leaks.After replacement test operation no leaks detected.
Near Austin, TX 78754
Eman J.
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived onsite for previously diagnosed parts. Replaced door handle, tested system everything works as designed. Job complete."
Near Kingsbury, TX 78638
Noah D
Job Details:
05/25/2020
RANGE KITCHENAID KDRS467VSS05
"Arrived on site to inspect oven for not adjusting, upon inspection found all range burners working correctly. Instructed customer on proper use. Complete"
Near Leander, TX 78641
Scott
Job Details:
05/25/2020
RANGE WHIRLPOOL WFG505M0BS
"Arrived on site ,replaced cook top . No gas leaks detected at time of service . Job complete."
Near Elgin, TX 78621
Jacob
Job Details:
05/25/2020
WASHER MAYTAG MHW5500FW1
Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78717
Scott
Job Details:
05/25/2020
COOKTOP WHIRLPOOL WCG55US0HS00
Arrived on site for gas company red tagging cooktop . Found rear right valve leaking gas . Replaced valve . Used liquid leak detector and gas leak detector on all gas connections . No gas leaks detected at time of service. Job complete .
Near Round Rock, TX 78681
Eman J.
Job Details:
05/25/2020
OVEN WHIRLPOOL WOS51EC0HS01
Arrived onsite for oven being 25 degrees hotter than temp reads. Tested system found that the range was off by 10 degrees collaborated the temp -10degress. Temp is with range. Everything works as designed
Near Kingsbury, TX 78638
Noah D
Job Details:
05/25/2020
WASHER AMANA NTW4516FW3
"Arrived on site to inspect washer for not advancing through cycles, upon inspection found a drain failure , ran through auto testing and found the water valve clogged, replaced valve and control and res tested. No problems or leaks found. Complete"
Near Waco, TX 76707
Jonathan M
Job Details:
05/25/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Arrived on site for refrigerator that is leaking. Inspected unit and work area. Found water at the bottom of the freezer leading from the evaporator pan. Removed back cover and found drain tube pinched on the bottom S-curve causing the water not to be able to flow freely into the drain pan. Replaced drain tube and defrosted drain tube and evaporator areas. Unit is working as designed. Call complete.
Near Kyle, TX 78640
Leonardo
Job Details:
05/22/2020
UNKNOWN UNKNOWN 1.23E+12
Near Harker Heights, TX 76548
Al
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Arrived to inspect water dispensing issues and ice issues.Checked ice container and there was ice.Found the water was dispensing slowly.Used the customers bypass to correct the issue.Unit now operates as designed.Customer satisfied Job complete
Near Spicewood, TX 78669
Brandon
Job Details:
05/22/2020
DRYER MAYTAG MED8630HW0
"Arrived on site for customer complaint of noise issue, found drum was not making good contact with bulkhead, added dryer pads, and worn out drum rollers. Ordering drum and repair kit. ; ordrng 1 W10541657 (drum) and 4 W11113654 (pad)s"
Near Leander, TX 78641
David Z
Job Details:
05/22/2020
OVEN WHIRLPOOL WOC75EC0HS03
"Arrived on site to diagnose oven that had rust spots on it. Found that both doors and the control panel were all covered in rust. Called tech line and spoke to rich, SR7727882223. They approved replacement of the outer doors and control panel to resolve the rust. Ordering parts. Office to reschedule based on parts avail, console is showing out of stock at vendors and WP. ; ordrng 1 W10866273 (glass-door) and 1 W11110283 (glass-door) and 1 W11428561 (CONSOLE)"
Near Georgetown, TX 78633
Lou
Job Details:
05/22/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
Near Austin, TX 78701
Jacob
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived onsite for unit leaking water. Looked at unit. Found that the fill tube on top of the unit has a hole, causing the water to leak out. Ordered part. Office to reschedule.; ordrng 1 W11415785 (TUBE-WATER)"
Near Cedar Park, TX 78613
David Z
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Arrived on site to diagnose refrigerant with poor colon in RC. Performed diagnostic and temp checks. Found RC at 46, FC at 0. Found FC has a thick frost pattern on it, but RC Evap had no frost pattern, and dripping moisture on it. Ran test 4 and found barely any frost building. Called and talked to CS about which direction to proceed. As this appears to be refrigerant not properly diverting to RC Evap, repair is to replace 3 way valve, solenoid and UI. Warranty covers 3 way valve / sealed system parts. Customer also needs adapter for icebox, condensation is building and dripping from rear of icebox due to failed seals on adapter. Ordering Compressor (if needed), 3 way valve, 3 way valve solenoid, UI, access valve, dryer and adapter for icemaker. Office to schedule return visit. ; ordrng 1 RESEARCH (3 WAY VALVE RESEARCH.) and 1 RESEARCH (ACCESS VALVE FOR WARRANTY SS) and 1 W10756020 (compressor) and 1 W11089931 (panel-ui) and 1 W11094466 (valve SOLE
Near Austin, TX 78738
Robert
Job Details:
05/22/2020
DISHWASHER THERMADOR DW246US
"Arrived on job for complaints of continuous running and some cycles not working. Found the control nor responding properly., will need to replace control. ; ordrng 1 0026543 (CONTROL )"
Near Wimberley, TX 78676
Richard
Job Details:
05/22/2020
RANGE FRIGIDAIRE FGEF3044KFC
Arrived onsite for the range oven not heating. During testing found that the broil and bake will not work . Found that the main control board is causing the issue.
Near Cedar Park, TX 78613
Paul
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL GS5SHAXNL00
"Arrived onsite for a refrigerator leaking water when water is turned on at the wall. I found one of the lines at the quick disconnect fitting at the bottom of the freezer door not locked fully in place and corrected that. I turned the water on and found the inlet and outlet lines to the filter leaking. I found the filter cap broken not allowing the filter to be installed or removed correctly. The lines, filter cap, and the filter housing need to be replaced. Ordering WP2255153 TUBE-WATER, WP2186443 HOUSING, WP2186494B CAP-FILTER, & 8201597 TUBE-WATER..; ordrng 1 8201597 (TUBE-WATER) and 1 WP2186443 (HOUSING) and 1 WP2186494B (CAP-FILTER) and 1 WP2255153 (TUBE-WATER)"
Near Austin, TX 78735
Kevin
Job Details:
05/22/2020
DRYER MAYTAG 110.878726
"Arrived on site and added dryer side vent kit. customer supplied parts. Job complete."
Near Hutto, TX 78634
Wesley
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived onsite and found trickle dispense. found water pressure in home is hi. Ordering waterline and regulator kit. Advised customer on repair plan. ; ordrng 1 1/4WATERLINE (UINOWN) and 1 PRESSUREREGULATORKIT (UINONW)
Near Kingsland, TX 78639
James
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW5000DW1
Arrived on site and installed new gear case and wash plate. Tested operation and found basket hub stripped causing off balance spin and the drive tube slipping when spinning up. Unit will also need the basket hub to complete repair. Office to schedule return services ; ordrng 1 W10528947 (drive hub kit)
Near Austin, TX 78733
Luis
Job Details:
05/22/2020
ICE MACHINE KITCHENAID KUIO18NNZS0
"Arrived on site for no ice. Ran diagnostics condenser fan not powering on,good voltage to fan,shut unit off unable to rotate blade,pulled unit out found large hornet nest on condenser coil preventing fan blade to rotate
Near Georgetown, TX 78628
Lou
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KBLC36FKS02
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a sound like ice is dropping in the bin, but the ice maker is not turned on. Checked temps and the FC=10 degrees & RC=38 degrees. Placed the unit in diagnostics and tested and the unit is operating as designed. I removed the upper cover and found the compressor suction line was completely frozen. While I had the unit in diagnostics, the lice froze and I could hear the ice falling off the line and hitting the top of the chassis making the noise the customer described. I placed my gauges on the compressor and found the low side at plus +5. When I removed the gauge, oil cams out of the access valveOrdering the dye dryer and CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service.; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 WPW10143759 (dryer)"
Near Liberty Hill, TX 78642
Tyler B.
Job Details:
05/22/2020
WASHER WHIRLPOOL WFW94HEXL0
"Arrived to inspect unit tripping breaker. Cust stated tripped twice after last Visit. Ran diagnostics and found no errors, found no broken or burned wires or any shorts or burns on control board or motor board. Ran tests modes and found 9.4 amps being pulled wi5 all accessories on. Teste u it on separate outlet and still did to ripped circuit. Advised customer breaker may be weak or circuit may not be a designated circuit . Advised to run on separate outlet for loads and see if that circuit Tripp’s. Advised to call back if unit tripped other breaker"
Near Cedar Park, TX 78613
David Z
Job Details:
05/22/2020
DISHWASHER BOSCH SHX45P05UC/64
"Arrived on site to diagnose dishwasher that had broken spray at, and soap dispenser was not working. Performed diagnostic on unit and checked parts. I am able to get the dispenser to lock by sliding it closed and pushing on the arrow above the lock tab on the dispenser. Showed customer how I got it to lock so they can do the same. Found UPPER RACK spray arm was broke off at the blade and not working. Ordering 1 upper spray arm assy, 00700560. Called office to add to cancelation list. ; ordrng 1 00700560 (SPRAY ARM UPPER)"
Near Pflugerville, TX 78660
Eman J.
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ
Arrived onsite for refrigerator freezing. Tested system found the diffuser and ice maker faulty. Replaced both. Tested system everything works as designed. Found the diffuser cover damage ordering cover W11048608; ordrng 1 W11048608 (cover)
Near Spicewood, TX 78669
Robert
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02
Arrived on job for complaints of cracked container and no ice. Ran test cycle on icemaker and found it leaks. Container damaged on bottom cracked. After replacement test operation.
Near Lakeway, TX 78734
Kevin
Job Details:
05/22/2020
MICROWAVE MAYTAG MMV4205AAQ
"Arrived on site and found microwave is not heating, replaced magnetron only and microwave still did not heat. Replaced capacitor and diode from truck stock and it is now heating properly. Job complete"
Near Pflugerville, TX 78660
Eman J.
Job Details:
05/22/2020
RANGE WHIRLPOOL WFG505M0BS3
"Arrived onsite for oven light not coming on. Tested system found that socket was faulty. Replaced socket, tested system everything works as designed. Job complete."
Near Austin, TX 78701
Scott
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived on site ,, replaced right side fresh and freezer door and badge . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78734
Brandon
Job Details:
05/22/2020
COOKTOP JENN-AIR JGC3530GS0
"Arrived on site for customer complaint of middle burner not burning properly, found faulty burner heads, ordering burners heads to ship to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 2 W11043467 (burnr-head)s"
Near Austin, TX 78752
Leonardo
Job Details:
05/22/2020
RANGE WHIRLPOOL WFE505W0JS0
Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
Near Driftwood, TX 78619
Robert
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KSSS48QMX01
Arrived on job to inspect door issue. Found the trim not center on door cause it to be crooked. Adjusted trim to proper setting
Near Cedar Park, TX 78613
Paul
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived onsite for a dishwasher with a broken upper rack. I found the right stop had come off and mr stated he has put it back on but it continues to come off. The customer still had the stop and it was in good condition. I put the rack back in the rails and installed the stop correctly snapping the clip in place. The stop and rack are working as designed. Call complete.