Near Austin, TX 78753
Wesley
Job Details: 12/24/2019
WASHER WHIRLPOOL NTW4516FW Arrived on site and reset unit for draining randomly. All checks good. Unit is now operating as designed. Advised customer on repair. No error codes.
Near Austin, TX 78753
Wesley
Job Details: 12/24/2019
WASHER WHIRLPOOL MVWC565FW1 Arrived onnsite and found unit operating and found pin in drain. Replaced drain. All checks good. Unit is now operating as designed.
Near Leander, TX 78645
James
Job Details: 12/24/2019
DRYER MAYTAG MED8200FW2 "Arrived on site and tested operation. Found fault code for no power to control heater relay, restricted vent and ui communication error. Inspected components and found ui and control will be needed to repair. Instructed customer that the vent in the wall will need to be cleaned as it is restricted and causing dryer to run longer cycles to dry and is also a fire hazard. ; ordrng 1 W10916689 (UI)"
Near Belton, TX 76513
Al
Job Details: 12/24/2019
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived to inspect microwave issues.Confirmed the complaint and removed and replaced the interlocks.Reassembled and unit tested as designed with 2 min water cup test.Job complete
Near Austin, TX 78746
Scott
Job Details: 12/24/2019
WASHER WHIRLPOOL WET4024HW0 "Arrived on site for unit not completing cycles . Found unit latch sometimes working ,replaced latch . Also hot water side of valve not fuctioning . No water leaks detected at time of service ; ordrng 1 W10906602 (WATER VALVE )"
Near San Marcos, TX 78666
Richard
Job Details: 12/24/2019
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for the dishwasher door being discolored. Replaced door panel with parts previously ordered. Tested dishwasher. No leaks detected. Complete
Near San Marcos, TX 78666
Richard
Job Details: 12/24/2019
RANGE AMANA AGR5330BAS3 Arrived onsite for the oven not keeping temperature. Ran diagnostics and found no issues with the oven. Everything is working to manufacture specs. Advised customer that the oven temperature is not going to stay at a constant perfect temperature. Complete.
Near Austin, TX 78734
Kevin
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW7000DW1 "Arrived on site and replaced all parts diagnosed by previous technician, after replacement unit will now pass elevation 52 and automatic test 51. No water leaks from connections at time of service, job complete"
Near Austin, TX 78753
Wesley
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and found control not sending voltage to the Ignitor. Ordering control returning with ignitor also.; ordrng 1 W11126814 (CONTROL)
Near Belton, TX 76513
Al
Job Details: 12/24/2019
REFRIGERATOR MAYTAG MBF2258DEE00 Arrived to inspect refrigerator section not cooling.Confirmed the complaint and removed the back wall and confirmed the evaporator fan motor was not working and there was a massive buildup of ice on the evaporator.Removed and replaced the motor and harness.Reassembled and unit began cooling as designed.Customer told to wait approximately 24 hours for optimal cooling.All water lines were dry at the time of service.Jon Complete
Near Austin, TX 78746
Scott
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for door error code . Ran diagnostics got 5-2 error code . Unit went completely thru test cycle . Customer did say they have run about 12 washes since code appeared . Couldn’t duplicate error . All checked good . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78759
Tyler B.
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for unit missing fitting for water line. Removed and replaced filter head assy connected water supply and tested good. No leaks on site
Near Liberty Hill, TX 78642
Arthur B.
Job Details: 12/24/2019
OVEN WHIRLPOOL WOD93EC0AS04 "Arrived onsite tonight all new control to wall oven from prior visit’s diagnosis. Powered off unit, removed and replaced main control. Reassembled and tested unit. Unit now works as designed. No other issues found."
Near Lago Vista, TX 78645
James
Job Details: 12/24/2019
REFRIGERATOR GE PYE22KSKFSS Arrived on site and installed previously diagnosed parts. Tested operation and found unit working properly. Job complete
Near Austin, TX 78728
Tyler B.
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG505M0BS "Arrived on site for unit no heating, found imperfections on igniter, replaced and still did not heat, found 6v at igniter. Removed and replaced control and still did not ignite. Replaced valves and unit now heating as designed"
Near Austin, TX 78731
David Z
Job Details: 12/24/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed parts. Installed new wire harness which Came with fuse and terminal block. Installed customers new power cable. Powered up unit and ran. All is working as designed and heating. Call complete.
Near Austin, TX 78728
Tyler B.
Job Details: 12/24/2019
RANGE WHIRLPOOL WFG505M0BS Arrived on site for unit not heating to temp. Ran diagnostics and found sensor reading 44* @73*. Replaced sensor and calibrated and tested good
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site customer complaint was freezer light would not work replaced light module ran the unit everything else work great all lines at dry
Near Florence, TX 76527
Arthur B.
Job Details: 12/24/2019
WASHER GE GUD27ESS0MWW "Arrived onsite for customer complaint of laundry center dryer not coming on. Removed console and found timer shorted and wires disconnected. Ordering new timer, fuse and PTS switch. OF to R/S due to part availability. Unit unplugged at time.; ordrng 1 WE04X22654 (see film card) and 1 WE4M416 (PTS SWITCH ) and 1 WH19X27249 (harness fuse 27 elec)"
Near Manchaca, TX 78652
Leonardo
Job Details: 12/24/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not getting to temp. Test unit and found oven calibrated to -20. Calibrated oven to 0 test unit and unit test good job complete.
Near Austin, TX 78749
Robert
Job Details: 12/24/2019
DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of shutting off. Ran diagnostics got code for loss of L2. Test outlet and voltage good at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “filling with too much water” complaint. Inspected unit and found pressure hose not fully attached to control. Reattached pressure hose to control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Dale, TX 78616
Joseph C.
Job Details: 12/24/2019
WASHER GE GTW680BSJ4WS "Arrived on site for “not spinning or agitating” complaint. Inspected unit and found 16 and 18 error codes. Checked hoses and pumps for blockages and found none. Found oil on belt housing and on belt. Will need to remove and replace drain pump, gearcase, shifter, splutch and drivebelt. All ordered parts are of an unknown part number and office will need to set return schedule.; ordrng 1 UNKNOWNPART (SPLUTCH) and 1 UNKNOWNPART (BASKET NUT) and 1 UNKNOWNPART (WASHPLATE BOLT) and 1 UNKNOWNPART (DRAIN PUMP) and 1 UNKNOWNPART (DRIVE BELT)"
Near Leander, TX 78641
Tyler B.
Job Details: 12/24/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for valve replacement. Replaced valves and found left front to be wrong valve having wrong knob position. Double checked work, ordering another valve and manifold in case same valve arrived ; ordrng 1 CNOTE (OFFICE RS) and 1 W10594392 (valve-gas) and 1 W10594397 (manifold)"
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/24/2019
RANGE KITCHENAID KSGG700ESS1 "On site for “not igniting” complaint. Inspected unit and found left front burner not igniting. Removed burner head and found to be warped. Straightened burner head and reinstalled. Tested unit. Flames were very low. Looked at regulator, from supply tank and found to not be a two stage regulator, as is mandated by the state of Texas. Not allowed to legally pursue repairs to unit, without supply being ted to two stage regulator. This is an issue of safety."
Near Kyle, TX 78640
Richard
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator having ice build up on around the ice maker compartment. Installed new adapter and gaskets that were ordered by previous technician. Put a bead of silicone underneath the adapter to fill in any gaps that the new gaskets may have. All functions tested good and no leaks detected. Complete
Near The Hills, TX 78738
Kevin
Job Details: 12/24/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site and inspected ice machine and found condenser fan motor has failed, quoted customer for repair, after replacing motor recommended that ice machine be left to run for 24 to 48 hours. No water leaks from connections at time of service, job complete"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/24/2019
COOKTOP WHIRLPOOL WFE505W0HB1 "Arrived on site for “cooktop not working” complaint. Inspected unit and found F9E0 error code. Found three of the cooktop burners shorted
Near Horseshoe Bay, TX 78657
James
Job Details: 12/24/2019
ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site and tested operation. Found water leaking from filter housing and filter hard to seat. Removed filter and found filter head not clocked properly. Reset and installed filter. Found filter is not sealing to housing but o-rings are good. Unit will need new housing to repair. ; ordrng 1 W11266112 (HOUSING)
Near Austin, TX 78731
David Z
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install previously diagnosed parts. Installed new Evap drainage tray. Also sealed drain tube with silicon. No water leaks found at time of service. Call complete.
Near New Braunfels, TX 78132
Richard
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for the refrigerator making a popping noise. Upon ran diagnostics, performed test 4 and found that the starter relay for the compressor is what’s causing the noise. Popping on and off much more than it should. Ordering parts office to reschedule. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11092533 (start-dev) and 1 W11265135 (panel-ui) and 1 WPW10350564 (capacitor)"
Near Austin, TX 78759
Scott
Job Details: 12/24/2019
MICROWAVE WHIRLPOOL WMH53521HB0 "Arrived on site ,installed interlocks . Tested unit all checked normal . Heating to Whirlpool specs . Job complete ."
Near Spicewood, TX 78669
Leonardo
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site to test unit for unit not washing. Test unit and found broken tub feed. Ordering new tube feed W10861745 office to reschedule ; ordrng 1 W10861745 (TUB FEED)
Near Dripping Springs, TX 78620
Robert
Job Details: 12/24/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on job for the oven being too hot and Console sticking, upon inspection we found the console was working slow, replaced console and tested oven for temp, oven running hot, calibrated -10 to adjust. Complete"
Near Troy, TX 76579
Al
Job Details: 12/24/2019
RANGE WHIRLPOOL WFE540H0ES1 Arrived to inspect back right burner issues.Confirmed the complaint and removed and replaced the infinite switch.Reassembled and unit tested as designed.Job complete
Near Leander, TX 78641
Lou
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher spray arm issue. Upon further inspection, when I opened the unit door, I found the sump/motor assembly outlet cover had come off. I reattached it and the spray arm and tested the unit. Unit operated as designed. I made recommendations for use & care and detergent/rinse aid use. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 12/24/2019
WASHER LG WM3370HWA "arrived on site to inspect washer not draining. Upon further inspection, placed the unit in diagnostics and advanced to the drain mode and the drain pump sounded if something was stuck in the drain pump or filter. Removed the drain pump and fund the empellars were damaged. Also found the drain hose elbow connector was cracked. Ordering the drain pump assembly and 2 man job. No water leaks observed at end of service. ; ordrng 1 5215ER2002G (DRAIN HOSE ASSEMBLY) and 1 CNOTE (2MAN JOB)"
Near Point Venture, TX 78645
James
Job Details: 12/24/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and found unit in pump out mode. Checked faults and found long fill error. Tested valves and ran diagnostics. Blew through pressure hose and found to be slightly obstructed but cleared by blowing through. Ran a test cycle and the unit filled properly. All functions test good. Job complete
Near San Marcos, TX 78666
Richard
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer leaking from detergent dispenser drawer. Installed new drawer ordered by previous technician. Tested washer no leaks detected. Complete.
Near Austin, TX 78704
Leonardo
Job Details: 12/24/2019
DISHWASHER KITCHENAID KDTE104EWH1 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying. Replaced sump and motor test unit and unit test good no leaks present at this time job complete.
Near Austin, TX 78703
Wesley
Job Details: 12/24/2019
REFRIGERATOR FRIGIDAIRE LGHC2342LF2 swap fridge and laundry room refrigerators. All checks good, water lines hooked up."
Near Cedar Park, TX 78613
Lou
Job Details: 12/24/2019
MICROWAVE BOSCH HMV3053U/01 "arrived on site to inspect microwave tripping the breaker. Upon further inspection, I found the unit unplugged and in the garage. Plugged the unit into an extension cord and found no power. Removed the cover and found the fuse blown. Using an extra fuse I had, I placed it in the unit and the unit powered up. When I opened/closed the door, the fuse blew again. I removed the door switch interlock and tested the switches and all were good. I tested all of the thermostats and all were good. The unit is getting 125V to the fuse. When I checked the switches again, I found the secondary switch in the middle wasn’t clicking when depressing the switch button. When I opened the switch, I found where it had shorted and welded itself which is why it’s showing a closed circuit. I advised the customer of my findings and advised that our office would contact Bosch with my findings/notes and Bosch would take the issue from there. The part needed is 00621573. Customer advi
Near Georgetown, TX 78628
Lou
Job Details: 12/24/2019
DISHWASHER WHIRLPOOL WDT790SLYM2 "arrived on site to inspect dishwasher not heating. Upon further inspection, the customer advised that he replaced the element and the unit still does not heat. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Using my multimeter, I tested amps at the black wire at the junction box and when the unit got to the heating stage of testing, it showed zero amps. I removed the outer door panel and found where the control was shorted at the element connection. I tested continuity to the element and it was good. I removed and replaced the main control and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Robert
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for the fridge not cooling or having lights, upon inspection we found the control board in the back of the fridge was not responding but the fridge did have power, replaced control board and retested. Passed all tests. Complete"
Near Marble Falls, TX 78654
James
Job Details: 12/24/2019
WASHER AMANA NTW4516FW3 Arrived on site and installed new valve. Tested operation and found unit working properly. Job complete
Near Austin, TX 78703
Wesley
Job Details: 12/24/2019
ICE MACHINE KITCHENAID KUID308ESS2 Arrived onnsite and found unit operating with leaking resevoir cap. Repaired simply. Also advised on slow valve. Is still operating. Advised customer on repair.
Near Austin, TX 78738
Kevin
Job Details: 12/24/2019
DRYER MAYTAG MEDB835DC4 "Arrived on site and inspected dryer and found out it is rattling during operation, disassembled dryer and added sound pads underneath motor mount, and around exhaust vent where it exits rear bulkhead. After reassembling noise has stopped. No lint found in dryer at time of service, job complete"
Near Austin, TX 78749
Robert
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on job for complaint about fridge not working, per last tech we replaced the therm harness and put fridge back together. Complete"
Near Round Rock, TX 78664
Andy
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Contacted office and was instructed replacement parts are covered. Arrived on site to install previously diagnosed parts. Removed parts and replaced with new. Found gasket on right RC door ripped and new doors did not come with gaskets. Ordering part office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10830046 (gasket-fip)
Near Driftwood, TX 78619
Robert
Job Details: 12/24/2019
DRYER WHIRLPOOL WED95HEDW "Arrived on site for the dryer not turning on. Upon inspection we found the the 220v outlet had only 120v going through the right leg, instructed customer to replace outlet to regain full voltage. Complete"
Near Pflugerville, TX 78660
Andy
Job Details: 12/24/2019
DRYER AMANA NED4655EW1 Arrived on site for dryer not operating. Tested and inspected unit and found failed terminal block. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78665
Paul
Job Details: 12/24/2019
VENTHOOD WHIRLPOOL WVW57UC6FS2 Arrived onsite for the vent hood with a scratch. I found the hood with 3 scratches in the same area on the face of the unit on the left side. I called techline and spoke with David SR# 7726721933. Call complete.
Near Round Rock, TX 78681
Paul
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I recovered the refrigerant. I replaced the evaporator, evaporator cover with new screws, drier, & FC evaporator fan. I found water dripping from the top of the drain tube indicating it was restricted. I cleared the tube and reinstalled it with mastic around the top to prevent warm air leaks. I vacuumed the system and charged it with 5.50 oz’s of R134A. I powered the unit and found it working as designed. Call complete."
Near Austin, TX 78733
Scott
Job Details: 12/24/2019
WASHER LG WM8000HVA.ASSEEUS "Arrived on site for washer not spinning out clothes . Ran diagnostics , unit shut down and flashed Motor error code . Will need 2nd man to further diagnose . Unit is stacked in small closet and in drain pan. Please call to set return. No water leaks detected at time of service . ; ordrng 1 2MAN and 1 AUTHO"
Near Bastrop, TX 78602
Cliff
Job Details: 12/24/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace previously ordered parts. Replaced compressor and filter dryer. Upon opening RC evap box found FC evap instead. Part number is correct through marcone. Reordering evap and return ; ordrng 1 W11116006 (evaporator)
Near Georgetown, TX 78626
Tyler B.
Job Details: 12/24/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for unit with long dry times. Removed vent and found vent tube covered with tape from vent cleaners prior to move in
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/24/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site customer complaint was knob was broken did not have part army need to re-order the part; ordrng 1 W11204451 (knob)
Near Cedar Park, TX 78613
Paul
Job Details: 12/24/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer with a comforter stuck under the wash plate. I removed the comforter and ran service test 51 to test the machine. All test passed and the unit is working as designed. I advised ms that comforters should not be washed in this machine. Call complete.
Near Austin, TX 78745
Leonardo
Job Details: 12/24/2019
DISHWASHER FRIGIDAIRE LED6400FEE0 Arrived on site to test unit for unit say to close door not starting.
Near Lampasas, TX 76550
Al
Job Details: 12/24/2019
REFRIGERATOR LG LSXS26326S.ASTCNA0 Arrived to inspect side by side refrigerator not producing and leaking water from the water dispenser every 45 minutes.It seemed the lines were closed inside the unit liner because the water fill for the ice maker shot from the water dispenser instead of filling the ice mold to harvest ice.Due to these issues the customer will demand an exchange of the unit.Job complete Ice make assembly was wrong part number and wouldn’t fit the insert clip on the unit.Job complete
Near Austin, TX 78759
Paul
Job Details: 12/24/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for the refrigerator not defrosting correctly. I found the coil not frosted up. After talking with the tenant I found out that the complaint was a block of ice building up under the ice maker. The ice maker was in a harvest and I watched it complete the cycle with no water leaks. I found a solid block of ice in the drip pan on the left side causing water to run into the FC when the unit was in a defrost. I removed the ice so the water would run to the drain. I ran diagnostics and found no error codes and the defrost circuit is working as designed. Call complete.
Near Austin, TX 78732
David Z
Job Details: 12/24/2019
DRYER WHIRLPOOL WED9750WW0 "Arrived on site to diagnose dryer that was not heating after being turned on. Performed diagnostics and found thermal fuse was blown again. Replaced thermal fuse from truck stock after speaking with DW. Advised customer they need to clean vents before they rerun the unit or it will continue to overheat and cook the fuse. Advised that if this persists past the vent cleaning then additional repairs may be needed, likely starting with control if the heating element isn’t shutting off.
Near Austin, TX 78730
David Z
Job Details: 12/24/2019
DISHWASHER GE GDT655SSJ2SS "Arrived on site to diagnose a dishwasher leaking from under the unit. Customer informed me that it leaks water even when the unit is not running. Water leak is coming from under the sump assembly. Recommended repair is to replace sump and items sealed tomit as well as diverter. Ordering 1 WD18X22782 sump manifold, Wd19x25180 drain pump, wd19x25278 diverter kit. office to schedule return trip based on parts avail.; ordrng 1 WD18X22782 (sump manifold) and 1 WD19X25180 (DRAIN PUMP ) and 1 WD19X25278 (DIVERTER)"
Near Smithville, TX 78957
Cliff
Job Details: 12/24/2019
DISHWASHER FRIGIDAIRE FFCD2413UB2A Arrived on site to diagnose a dishwasher that is not drying. Found wiring for heater not connected to element. Wired element properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/24/2019
WASHER SAMSUNG WF45K6500AW/A2
Near Georgetown, TX 78628
Andy
Job Details: 12/24/2019
OVEN WHIRLPOOL WOD93EC0AS01 "Arrived on site for top oven door locked. Tested and inspected unit and found failed latch. Unit is too low to remove with oven dolly, will need 2 man job. .; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE )"
Near Cedar Park, TX 78613
Lou
Job Details: 12/24/2019
RANGE WHIRLPOOL WEGA25H0HZ0 "arrived on site to install previously diagnosed and ordered parts. Due to the main harness being shorted, I removed and replaced the main harness and main control and tested. As soon as I plugged the unit in, all of the cooktop Ignitors began to arc at the same time. I removed and replaced the spark module and retested and got the same results. I contacted Techline and spoke to Rick and advised of my findings and repairs. Rick advised to replace the switch harness and provided file #7726722687. I advised the customer of the recommendations. I am ordering the switch harness No gas leaks detected during service ad the Ignitors were left unplugged for safety. ; ordrng 1 W10885903 (SWITCH HARNESS)"
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/24/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite customer complaint was unit not heating bad magnetron and diode ; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode)
Near Austin, TX 78738
Leonardo
Job Details: 12/24/2019
OVEN KITCHENAID KODE500ESS02 Arrived on site to test unit for stuck keypad error. Found bad ui will need to order new ui. Ordering new ui W11086141 office to reschedule. ; ordrng 1 W11086141 (UI)
Near Bastrop, TX 78602
Cliff
Job Details: 12/24/2019
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that will not heat. Found timer failed and not powering element..; ordrng 1 WPW10642928 (timer)
Near The Hills, TX 78738
Leonardo
Job Details: 12/24/2019
DISHWASHER KITCHENAID KUDT03STSS0 Arrived on site to test unit for unit not washing. Test unit and found unit not getting water in. Will need new fill valve WPW10158389 ; ordrng 1 WPW10158389 (FILL VALVE )
Near Austin, TX 78757
David Z
Job Details: 12/24/2019
DISHWASHER FRIGIDAIRE FGHD2465NF1A "Arrived on site to diagnose a dishwasher that was throwing am ER/ER code. Ran unit through diagnostic cycle and found all is working properly functionality wise. Code indicates touch/keypad failure. Recommended repair is new UI / keypad and possible control.Ordering 1 154886103 control, 807545704 console.. ; ordrng 1 154886103 (board) and 1 807545704 (console assembly)"
Near Austin, TX 78702
Wesley
Job Details: 12/24/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and replaced control and was preventing any cycle from starting and flashed lock symbol. Tested. Unable to operate even in diagnostics. Checked connections. Reordering control. 1 man call on return because they will move it. ; ordrng 1 W11322879 (CONTROL)
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/24/2019
WASHER MAYTAG MVWB765FC3 "Arrived on site for “leaking from bottom of unit and knocking sound” complaint. Inspected unit and found oil coated rotor and stator. Unit flashes F7E9 error code and just hums, when attempting to spin or agitate. Ordering new control, gearcase, rotor, stator and clutch. Bringing back preordered parts, to address leaking complaint, after gearcase repairs have been facilitated.; ordrng 1 W10754448 (clutch) and 1 W11195970 (cntrl-elec) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (GEAR CASE)"
Near Bastrop, TX 78602
Cliff
Job Details: 12/24/2019
MICROWAVE BOSCH HMB50152UC/01 Arrived on site to diagnose a microwave that is sparkling inside cavity. Found soil buildup has burnt through coating on quartz cover. Cover arching has damaged cavity of unit.Advised homeowner of findings.
Near West Lake Hills, TX 78746
Scott
Job Details: 12/24/2019
WASHER KENMORE 796.404419 "Arrived on site for washer leaking . Ran diagnostics ,no error codes . Couldn’t duplicate any water leakage . Tested unit 3 different times ,couldn’t get any leaks . Did recommended using the clean cycle due to some gunk build up in gasket . Cleaned weep holes out .
Near San Marcos, TX 78666
Richard
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived onsite for the refrigerator door not closing properly. Upon inspection found that that the refrigerator door is damaged on the bottom. Took pictures. Door liner is separated and door is bent. Ordering door. Office to schedule.; ordrng 1 LW11091614 (dor-fip) and 1 W10789145 (cover-wire) and 1 W11037957 (bracket) and 1 WPW10257201 (cam-door)
Near Cedar Park, TX 78613
Lou
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "arrived on site to install previously diagnosed and ordered parts. Due to not getting any voltage from the hv control to the dispenser and the ice maker not working, I removed and replaced the hv control and found where it had actually shorted. Removed and replaced the ice maker and filter bracket and tested the unit. Unit is operating as designed. Water dispensed, iced maker harvested and water dispensed into the tray No water leaks observed during service, job completed."
Near Austin, TX 78741
Leonardo
Job Details: 12/23/2019
RANGE WHIRLPOOL WFG525S0HV0 Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete
Near Austin, TX 78723
Joseph C.
Job Details: 12/23/2019
DRYER WHIRLPOOL WGD49STBW2 "Arrived on site for “noisy operation and will not shut off” complaint. Inspected unit and found rear drum wheels worn out and timer to be faulty. Ordering new timer.; ordrng 1 W10846428 (timer)"
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/23/2019
REFRIGERATOR LG LSXS26326S TCA38091801 Arrived on site customer complaint was fridge wasn’t cooling need to order a compressor
Near Georgetown, TX 78628
Arthur B.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived onsite Unit 1104 for tenant complaint of SxS refrigerator not cooling both section. Removed evaporator cover and found no frost pattern. Removed unit cover and found compressor hot to touch. Unit will need new compressor to complete repair.Unit unplugged at this time ; ordrng 1 876765 (mtg kit) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10309988 (compressor)"
Near Lakeway, TX 78734
Andy
Job Details: 12/23/2019
REFRIGERATOR AMANA ASI2575GRS00 Arrived on site for refrigerator light out. Tested and inspected unit and found failed socket. Ordering part and will return No water leaks present at time of service.; ordrng 1 W10352518 (socket)
Near Killeen, TX 76543
Arthur B.
Job Details: 12/23/2019
DRYER WHIRLPOOL WED7500GC0 Arrived onsite for customer complaint of dryer making loud noises when tumbling. Tested unit and found blower wheel making noises. Attempted to removed blower wheel and found threads stripped. Ordering motor and return with blower wheel..; ordrng 1 279787 (motor)
Near Taylor, TX 76574
Al
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect ff section freezing vegetables in the deli drawer.Checked temperatures and got 0 degrees in the freezer and 37 degrees in the refrigerator compartment.Called Whirlpool Tech line and spoke with BRIANRan diagnostics test mode and unit and all aspects of the unit preformed as designed.
Near Austin, TX 78729
Cliff
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site to diagnose a refrigerator that is making unusual noise. Found damper grinding. Called tech line and spoke with Ed. He advised to raise temperature in FC 3° to help prevent plastic in damper from restricting movement. Raised temp as advised. He also recommended homeowner to wait 48 hours to allow proper operation. No leaks were found at time of service.File# 7726707298
Near Austin, TX 78753
Scott
Job Details: 12/23/2019
RANGE WHIRLPOOL WFC150M0EW3 Arrived on site display issues , found display flashing random numbers . Checked writing and outlet all checked normal . Replaced control and ran preheat . All checked normal . Job complete ."
Near Austin, TX 78741
Leonardo
Job Details: 12/23/2019
OVEN KITCHENAID KOSE500ESS04 Arrived on site to test unit for panel not responding. Test unit and found panel not taking commands. Did a hard reset and unplugged panel and plugged it back in and unit test good job complete
Near Georgetown, TX 78633
Al
Job Details: 12/23/2019
WASHER MAYTAG MVWX500XW2 Arrived to inspect washer issues.Customer advised the unit would shut off.I ran diagnostics test mode and unit tested as designed I calibrated the unit.Customer shown all aspects of unit and how it preformed as designed after calibrationJob complete All water lines were dry at the time of service
Near Luling, TX 78648
Robert
Job Details: 12/23/2019
OVEN WHIRLPOOL WOD51EC0HS01
Near Pflugerville, TX 78660
Dylan T.
Job Details: 12/23/2019
WASHER MAYTAG MVWB865GC0 ; ordrng 1 W10915700 (stator) and 1 W10915701 (rotor)
Near Round Rock, TX 78665
Dylan T.
Job Details: 12/23/2019
RANGE FRIGIDAIRE FFGF30190BE Arrived onsite customer complaint was unit not lighting took unit apart found it was clogged with grease cleaned it all out ran the unit all worked great
Near Austin, TX 78717
Tyler B.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for unit not drying. Found heater working. But rinse aide dispenser not releasing. Replaced and tested good
Near Buda, TX 78610
Leonardo
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for bottom insulation coming off. Secured insulation to unit and unit test good job complete.
Near Austin, TX 78717
Lou
Job Details: 12/23/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer overheating. Upon further inspection, I found the unit unplugged and the vent tube disconnected. I reconnected the tube and plugged the unit in and opened the door to inspect the vent areas. I press3d the door switch and turned the unit on and found the element taking longer than expected to illuminate. Using a vent test kit, I tested the airflow in the unit and it failed. I removed the back panel and removed the element and found the middle plate was badly warped and beginning to crack. I disassembled the unit and found the back rollers barely moving and the idler pulley wasn’t functioning correctly either. I advised the customer of my findings and removed and replaced the rollers and idler pulley and the element and reassembled the unit. Retested and the unit operated as designed other than the poor airflow. I advised the customer to have someone come look at the venting in the home. I cleaned the lint from the unit. No li
Near Austin, TX 78726
Tyler B.
Job Details: 12/23/2019
VENTHOOD WHIRLPOOL WVW53UC6FS Arrived on site for unit not pulling air. Found motor bad. Replaced blower and tested good
Near Austin, TX 78738
Andy
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived on site to install previously diagnosed parts. Upon removing UI found that dispenser motor was only held on by 1 screw and very loose, upon removed dispenser motor found liner holding it in place damaged and will not properly hold dispenser motor in place and seal. No other repairs are to be done at this time. No water leaks present at time of service."
Near Belton, TX 76513
Al
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW8500DW4 Arrived to inspect loud noise from washer.Confirmed the complaint when I free spun the tub.Confirmed the gear case was the cause of the loud noise.All water lines were dry at the end of service.Job complete
Near Austin, TX 78751
Wesley
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRMF706EBS00 Arrived on site and found unit to have deli control failure causing unit to power cycle at main power board every 5 minutes. Customer will call and reschedule.
Near Georgetown, TX 78628
Al
Job Details: 12/23/2019
ICE MACHINE KITCHENAID KUIA18NNJS11