Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KBSD618ESS01 Arrived on site and found all operating as designed. Except that the water is not turned on to fridge. Unit is otherwise operating properly.

Near Guadalupe St, Austin, TX 78701
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Arrived on site for no cool in fresh food section. No air flow to fresh food,removed evaporator cover found ice blocking return vent,defrosted return vent reassembled freezer compartment checked air flow to fresh food good.

Near Brantley Cove, Austin, TX 78748
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFE505W0HB1 Arrived onsite for unit not working. Tested unit. Found that main harness has burned off from terminal block and cook top needs to be replaced. Ordered parts. Rescheduled with customer.; ordrng 1 W11175876 (cooktop) and 1 W11314391 (cntrl-elec) and 1 W11432194 (MAINE HARNESS )

Near Amy Dr, Kyle, TX 78640
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher that is not heating. Inspected unit and work area. Placed unit in service diagnostics and found an F10 E3 (drying fan error). Tested vent fan and found it stuck closed. Replaced vent assembly and tested unit. Unit is working as designed. Call complete.

Near Planters Ln, Georgetown, TX 78626
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for underneath light out . Customer had tried replacing light with another bulb , worked for short time . Found flilement the burned out . Tested socket with OEM bulb , all checked normal . Recommended to customer to stay with OEM bulb . Customer will purchase bulbs on line . Job complete ."

Near Rimrock Ct, Bastrop, TX 78602
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived onsite for a dishwasher that makes a squealing noise. Ms stated the noise happens when she first turned the unit on and during parts of the cycle and at the end of the cycle. I tested the unit and heard the noise coming from the drain pump. I found a small piece of glass in the pump and removed it. I tested the unit and found it working as designed. There were no water leaks present at the time of service. Call complete.

Near Roberts Cir, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Test unit after replaced motor and unit working as designed. No leaks present at this time. Job complete

Near Peonia Ct, Austin, TX 78733
Paul R.

Paul R.

OVEN KITCHENAID KEBS209BSS01 Arrived onsite for the ovens with lines inside the door glass and the upper oven cooking faster than the lower oven. I found debris on the inner door glass of both ovens. I removed the glass and cleaned it. I went over cleaning the inner doors with the customer and explained about keeping wet towels away from the door vents to prevent this from happening. I tested the oven temps at 350 degrees. I found the upper oven cycling between 331-374 degrees leaving it with a 352.5 average temp. I tested the lower oven and found it cycling between 334 - 370 leaving it with a 352 degree average. The ovens are working as designed. Call complete.

Near Roberts Cir, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTM504EPA2 Arrived on site to install new vent. Install vent test unit and unit test good no leaks present at this time. Job complete.

Near Mantle Dr, Austin, TX 78746
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC302ESS02 Arrived on site for ice bin filling with water and freezing. Tested and inspected unit and found issue with ice maker as well as gasket on top left side not sealing properly. Removed failed part heated and adjusted gasket. Tested unit and all operations are normal. No water leaks present at time of service.

Near Grapevine Ln, Austin, TX 78759
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite and found unit to have obstruction in drain line. Removed obstruction. Unit is now operating as designed. Advised customer on repair.

Near Courmayeur Ct, Round Rock, TX 78665
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDFE104DWH2 Arrived on site for dishwasher that’s not spraying. Inspected unit and work area. Customer advised the wand was not spraying. Placed an in-service diagnostics and found no error codes. Placed unit in an auto cycle and the unit ran as designed. Looked inside unit and found top rack spray arm missing. I asked if they knew where it went. They said they had it but it disappeared. Replaced arm and tested unit. Unit is working as designed. Call complete.

Near Trailridge Dr, Temple, TX 76502
Noah D.

Noah D.

WASHER MAYTAG MVWC465HW "Arrived on site to inspect washer for loud noises, upon inspection found the overload error code and no issues with supports, retested and found no issues during all spins and agitation. Instructed customer on proper loading. Job complete"

Near Wind Murmur, New Braunfels, TX 78130
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW0 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Ran it through testing and when it got to the spin test, the unit began to make a loud noise as if it were metal on metal. At the end of testing, I tilted the unit back and found a large amount of gearcase oil on the rotor and side panels. I removed and replaced the gearcase and clutch and calibrated the unit. Retested the unit and it operated as designed. No water leaks observed during service, job completed.

Near Belen Dr, Leander, TX 78641
Robert J.

Robert J.

FREEZER WHIRLPOOL WZF56R16DW04 Arrived on job for complaints of freezer not cooling. Found fan not running replaced fan and removed ice causing noise. No leaks detected at time of service.

Near Chipotle Pass, Spicewood, TX 78669
Noah D.

Noah D.

DRYER MAYTAG MED7230HW0 "Arrived on site to install ACU for not starting. Upon install found the dryer did not turn on after, found a incomplete voltage at outlet under load, spoke with Techline on fix Sr #7727492646 , found Line 1 160v and Line 2 88v instructed Customer to get electrician to fix neutral voltage issue . Complete"

Near Wosnig Rd, Marion, TX 78124
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site to install damper on fridge, installed as,per and tested in diagnostics mode. Damper opened and closed. Complete"

Near Ridge Dr, New Braunfels, TX 78130
James C.

James C.

WASHER WHIRLPOOL WTW8500DC0 Arrived on site and installed new control and valve. Tested operation and found unit working properly and no faults after repair. Job complete

Near Co Rd 100, Burnet, TX 78611
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for water leaking. Diagnosed defective filter head,water leaking from filter head with bypass installed. Removed defective filter head,installed new filter head tested filter head no leaks,per customer request turned water off at valve.

Near Piper Glen Dr, Austin, TX 78738
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site for dishwasher that won’t close. Inspected unit and work area. Found the left hinge was sitting on the wrong notch causing the door to sit unlevel and bange against the top on the left side. Adjusted the hinge to sit correctly and tested unit. Unit was sitting unlevel. Adjusted the feet and tested unit. Unit is working as designed. Call complete.

Near Deerfield Dr, Temple, TX 76502
Kevin B.

Kevin B.

WASHER MAYTAG MVWB880BW0 "Arrived on site and found saved error codes F83 lid bolt not retracting, F71 suds detection, Ran cycles in manual and found that wash plate will drag during the spin cycle. Customer has pre-purchased a hub I and replaced it For them.

Near Aden Ct, Austin, TX 78739
Lou S.

Lou S.

WASHER MAYTAG MVWB750YW0 "arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain pump and tested the unit. Unit operated as designed. When I removed the drain pump, I found a large amount of sand debris inside the drain pump and hose which caused the empellars to get bond up and burn up the drain pump motor. I recommended that the customer run a few cleaning cycles with Affresh to help clean out any remaining debris inside the tub/basket. No water leaks observed during service, job completed.

Near Garden Meadow Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS0 Arrived on site to test unit for F8E0 error bad fan. Replaced fan Test unit after replacing fan test unit and unit test good job complete.

Near West Ave, Austin, TX 78701
Leonardo C.

Leonardo C.

RANGE KENMORE 12345667890 Arrived on site to test unit for oven not igniting.

Near Baylor St, Austin, TX 78703
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017AS "Arrived on site and inspected microwave and found customer is experiencing sparking near the diode. Found oil and water buildup is likely causing sparking. Cleaned area but nothing has failed yet. No further repairs required at this time, job complete."

Near Annalise Dr, Austin, TX 78744
Scott  M.

Scott M.

RANGE AMANA ACR4303MFB4 Arrived on site for coils not heating . Found unit is heating and performing as designed . Informed and let customer read the service pointer ( W11354284B ) . No other issues found with range . Job complete .

Near Sierra Cove, Cedar Creek, TX 78612
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived to inspect water underneath crisper drawers. Confirmed the complaint and found the drain tube in the fresh food section was clogged causing the defrosted water to puddle and melt. Used my steamer to melt and unclog the blockage. Reassembled and unit works as designed.CUST satisfied.Job complete

Near Jubilation Dr, Harker Heights, TX 76548
Luis M.

Luis M.

REFRIGERATOR LG LMXC23796M/00 "Arrived on site for no cool. Compressor making odd noises, pierced low side line,pressure reading +45 diagnosed a faulty compressor,ordering a new compressor,drier and access valve and jig to install updated software ordrng 1 2HRS and 1 ADH73150208 (DRIER UV) and 1 JIG and 1 TCA38091801 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE )"

Near Waters Edge Cove, Dripping Springs, TX 78620
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived on site to diagnose a refrigerator that is not cooling properly. Found door seal misshapen causing air leak. Reshaped door seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Holiday Creek Ln, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found upper evaporator completely iced over due to communication failure with controls. Replaced UI and main control. All is working properly at this time and no leaks were found at time of service. Homeowner is going to manually defrost unit and has signed waiver.

Near Mauldin St, Georgetown, TX 78628
David  Z.

David Z.

REFRIGERATOR GE PFE29PSDCSS Arrived on site to diagnose refrigerator with ice buildup under shelf. Performed diagnostic and found Evap drain is not letting water out. Checked drain Iin the rear and found it clogged. Customer approved. Cleared obstruction and defrosted unit. Verified drain is working as designed at this time.

Near Needle Pine Dr, Round Rock, TX 78664
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with an oven that will not keep temperature properly. Found baking ignitor out of alignment causing intermittent function of oven burner. Realigned igniter properly and tested unit. Found all is functioning properly at this time.

Near Star Ln, Houston, TX 77057
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW8620HC1 "Arrived on site to replace broken tub assembly, Robert and I replaced tub assembly, unit tested good. No leaks"

Near Milestone Rd, Spicewood, TX 78669
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived to inspect unit within moisture build on on freezer gasket, found gasket moldy, and replaced . Found source coming from weak insulation on deli drawer door. Door will need replaced to correct ; ordrng 1 CNOTE (AUTHO) and 1 CNOTE (OFFICE RS) and 1 W11307302 (dor-fip)"

Near Brogan Ln, Pflugerville, TX 78660
Clif L.

Clif L.

WASHER LG WT4801CW Arrived on site to diagnose a washer that is not responding to control. Found shorted main control. Replaced main control and tested unit. Found all is working properly at this time. No leaks were found at time of service

Near Trinity Lane, Georgetown, TX 78633
Paul R.

Paul R.

FREEZER WHIRLPOOL WZF57R16FW00 Arrived onsite for a freezer not cooling. I found the control defective and not sending voltage to the compressor. The control needs to be replaced. I replaced the control and tested the freezer. The unit is working as designed. Call complete.

Near Madelena Ct, Round Rock, TX 78665
Noah D.

Noah D.

DRYER AMANA NED4655EW1 "Arrived on site to inspect dryer for not drying, upon inspection found a blockage in the exterior venting, talked with leasing office per customer request and they will get someone to clear blockage. Complete"

Near E Common St, New Braunfels, TX 78130
Al R.

Al R.

WASHER MAYTAG MVWC415EW1 "Arrived to inspect washer not finishing cycles.Ran diagnostics test mode and unit filled after 4 minutes.Removed and replaced the valve, reassembled and unit tested as designed and filled within the first 45 seconds.Job complete I also zip tied the drain hose.Customer satisfied"

Near Brazos Dr, Georgetown, TX 78628
Noah D.

Noah D.

OVEN JENN-AIR JJW3830DS03 "Arrived on site to inspect oven for sound during fan running, upon inspection found the blower being etched while spinning only on high fan speed, replaced blower fan and retested, no sound found. Complete"

Near Cascade Trail, San Marcos, TX 78666
Andy  B.

Andy B.

WASHER AMANA NTW4516FW3 "Arrived on site for washer issues. Inspected unit and found failed and damaged basket, tub and suspension. Customer stated prior to this unit made loud noise that as described sounds like gearcase. Ordering needed parts. Office to schedule return trip. 2 hour job. Left unit unplugged and advised customer not to use unit until repairs are made for safety. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W11255272 (gearcase)"

Near Plato Path, Austin, TX 78724
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL MFI2570FEZ07 "Arrived to inspect unit with water dispenser dripping into try, fills small glass in 2 days, found whispering while dispensing, removed panel and found coming from nozzle tip. Replaced separator that came with nozzle, and still dropped twice after 5 mins, unit will need door water line to complete repair. ; ordrng 1 WPW10511930 (tube-water)"

Near Clover Ridge Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

WASHER WHIRLPOOL WET4027HW0 Arrived on site for washer/dryer combo blowing breaker. Tested and inspected unit and found failed terminal block. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Scofield Ridge Pkwy, Austin, TX 78727
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDP370PAHB0 Arrived on site for dishwasher making noise and not cleaning properly. Tested and inspected unit and found failed pump motor assembly and debris in drain pump. Removed failed pump motor assembly and cleaned out drain pump. Tested unit and all operations are normal. No water leaks present at time of service.

Near Larry Ln, Austin, TX 78722
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW6620HW Arrived on site and inspected washer and found evidence of water leaking from where hose connects to the top of bellow inside washer. Took one picture. Did not find any tears or holes in Bellow or hose. Reseated connection and could not get issue to occur again in test cycle. No water leaks from connections at time of service job complete

Near Redding Dr, Austin, TX 78745
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS00 "arrived on site to inspect wall oven broil element burnt. Upon further inspection, I found the unit display off and no functions. Checked the breaker and it was tripped. Turned it off and remove the broil element and found it shorted/burnt. Replaced the element and tested and the unit failed to heat. Checked the TOD and it was good. Checked voltage at the control and found none. I removed and replaced the main control and retested and the unit is operating as designed. Advised the customer of my findings and repairs. Job completed."

Near Sigourney Way, Leander, TX 78641
James C.

James C.

WASHER GE GTW460ASJ9WW Arrived on site and tested operation. Found multiple lid lock faults and over filling fault. Tested switch and found to be binding. Tested pressure switch and found to be good. Found lid switch faulty causing error. Installed new lid switch. Also found failed capacitor on control causing intermittent issue of machine not running. Installed new control as well. Tested operation and found unit working properly. Job complete

Near Co Rd 200, Burnet, TX 78611
Kevin B.

Kevin B.

COOKTOP KITCHENAID KSEB900ESS3 Arrived on site and found cooktop surface is damaged. Took pictures. Replaced cooktop and discussed correct cleaning options and preventing damage to surface. Job complete

Near Kyle, TX
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived onsite for a refrigerator not making ice and the interior lights are out. I found the upper RC lights and the FC light not working. I found the FC temp good. I tested the ice box fan and found it good. I checked ice maker error codes and had an E2 motor lost position code. I ran the ice maker harvest and found the motor failing. I replaced the ice maker and the FC light. I tested the unit and it is working as designed. Call complete.

Near Ronchamps Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS "Arrived to inspect unit with no power. Found fuse blown after self clean, replaced and tested properly.

Near Fairleaf St, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR GE ZIR360NXARH Arrived on site and installed new compressor. Vacuumed system to clear and test for leaks. Charged with 8.5oz 134a and tested operation. Unit tests good. Job complete

Near Chimney Cove Dr, Marble Falls, TX 78654
James C.

James C.

DISHWASHER BOSCH SHP65T55UC/02 Arrived on site and installed ew latch assembly. Tested operation and found unit working properly and all functions test good. Job complete

Near Sparrow Ln, Bertram, TX 78605
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. replaced motor test unit and unit test p good no leaks present at this time. Job complete.

Near Montague St, Austin, TX 78741
Noah D.

Noah D.

WASHER MAYTAG MHW5630HC0 "Arrived on site for low flo error code, upon inspection found f8E1 which was a valve error, replaced both cold and hot water valves and retested, no error codes. Job complete"

Near Orion Dr, New Braunfels, TX 78130
Scott  M.

Scott M.

DRYER GE GTDP490ED7WS "Arrived on site , replaced trimmer and knobs . Checked unit all is checking normal . All knob functions are normal . No lint build up at time of service . Job complete ."

Near Kaanapali Ln, Bastrop, TX 78602
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop burners not working. Upon further inspection, I tested all five burners and all five are operating as designed. I spoke to the builder who advised that the burners previously weren’t working. I checked the Ignitor connections at the spark module and all are connected correctly. I made contact with the builder again and advised of my findings. No mechanical repairs needed for this unit. No gas leaks detected during service, job completed"

Near Alta Way, Leander, TX 78641
Robert J.

Robert J.

DRYER WHIRLPOOL WED70HEBW0 Arrived on job for complaints of shutting off too soon. Test moisture sensor it’s good test thermistor exhaust and out of range. After replacement test operation.

Near Tiburon Dr, The Hills, TX 78738
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for refrigerator that is not making ice. Inspected unit and work area. Placed unit in service diagnostics and found the freezer section thermistor open. Replaced through Mr. and tested unit in ice harvest. Unit displayed that the bin was full. Found an ice block on the arm of the icemaker causing it to get stuck and not drop. Removed ice and tested unit again. Unit was working as designed. Unit filled with water and is now working properly. Call complete.

Near N Creekway Ln, Granger, TX 76530
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSN608ESS01 "Per tech support SR# 7727150151 replaced main control and damper assembly,powered unit on ran diagnostics all test passed. Advised customer to let unit stabilize and not add any food for at least 24hrs,after 24hrs if unit appears to be working to add some non perishable products to fresh food."

Near Quaker Ridge Dr, Austin, TX 78746
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher leaking issues.Confirmed the complaint and noticed the door gasket was worn.Removed and replaced it.Also leveled the unit due to slight lean.All water lines were dry at the time of service.Customer satisfied.Job complete

Near Anaheim Ave, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

RANGE ELECTROLUX E48DF76EPS Arrived on site to test unit for unit not heating. Found bad broiler element for small oven

Near Eastledge Dr, Austin, TX 78731
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher not dissolving pods. Tested and inspected unit and found failed water valve removed failed part and replaced with new. Tested and and found now filling but with very small amount of water and not operating properly. Found unit is on filter system and is not getting proper water. Unit will need to be disconnected from system and be off of filter. Instructed customer on this. No water leaks present at time of service.

Near Arcata Ave, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWC565FW2 "Arrived on site for washer that is making a thumping noise. Inspected unit and work area. Placed unit and service diagnostics and found an F0 E5 (unbalanced load). I ran the unit through an auto test and high speed spin. Unit worked as designed. Advised customer to make sure she washed “like clothes” with each other like towels with towels or jeans and cottons with cottons. I also instructed her that if the issue came about again when she did have like clothes together, to stop the machine and check for any areas where clothes may be clumping on one side to cause this issue and redistribute the c,others evenly for proper spin. Call complete."

Near Tejas Dr, Woodway, TX 76712
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived to inspect unit not making ice, found motor had failed, found was sent with incorrect ice maker, returning with correct ice maker to complete ; ordrng 1 W11126009 (icemaker)"

Near Lone Star Dr, Cedar Park, TX 78613
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on job for complaints of too warm. Found evaporator has no frost pattern but fan is running. Compressor running and fan working but no temperature change on lines. Will need SS tech. ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator)

Near Vista View Trail, Spicewood, TX 78669
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite and found unit UI to be dead. Replaced UI. All checks good. Found vent hose damaged and not functional. Advised maintenance.

Near Guadalupe St, Austin, TX 78701
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADW7 "arrived on site to inspect dishwasher not cleaning upon further inspection, i inquired about proof of purchase and the customer did not have a receipt. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit operated as designed with no error codes at the end of testing. Due to the error code, I made recommendations for use & care No water leaks observed during service, job completed."

Near Lion Dr, Leander, TX 78641
Andy  B.

Andy B.

DRYER WHIRLPOOL NED4655EW1 Arrived on site to install previously diagnosed failed timer. Removed failed part and replaced with new. Tested unit and found unit not heating. Tested voltage at outlet and at terminal block. Found unit is only getting 120 volts. Instructed customer that they will need a licensed electrician to come fix voltage issues. No other repairs are needed at this time.

Near Eilers Ave, Austin, TX 78751
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WML55011HS1 Arrived on job for bubble finish on bottom of microwave cavity. Took pictures of damage and called tech line 7727498308. Tech line says it can be painted but color will not match. Need part research for cavity paint white ; ordrng 1 SPRAYPAINT

Near Eagle Feather Dr, Austin, TX 78735
Robert J.

Robert J.

REFRIGERATOR GE UNC15NJBII Arrived on job for complaints of door not closing properly. Found hinge upper door not closing properly. Nothing hampering hinge will need to replace hinge. ; ordrng 1 WR13X25941 (hinge door upper)

Near Toro Pass, , TX 78676
Leonardo C.

Leonardo C.

RANGE GE JB655SK4SS Arrived on site to test unit for burner not working.

Near Ann Showers Dr, Elgin, TX 78621
Paul R.

Paul R.

UNKNOWN UNKNOWN NISSAN

Near Northwest Blvd, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site refrigerator leaking from water dispenser. Upon arrival customer informed that issue is ice buildup in FC and water leaks down to RC. Tested and inspected unit and found kinked drain hose at cabinet not allowing water to drain properly. Unkinked and added sealer gum to help seal. Steamed drain out to make sure it is clear. All operations are normal. No water leaks present at time of service.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW3 Arrived onnsite and found plumbing issue causing back up. Repaired washer portion. Advised customer on unconventional standpipe fitting. All else checks good.

Near W Croslin St, Austin, TX 78752
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFC310S0ES3 Arrived on site to test unit for door broken. Found broken hinge replaced hinge test unit and unit test good job complete

Near S Heatherwilde Blvd, Pflugerville, TX 78660
David  Z.

David Z.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to diagnose a dryer that was not heating. Performs diagnostic and found cutoff open again. Replaced cutoff as previous part may have likely just been bad. Ran the unit for a few minutes and it stayed heating. All is working as designed at this time. Strongly advised customer to have vents cleaned, since airflow felt weak. If issue comes back again replace cutoff and also element as the coils are likely sagging and grounding. Call complete."

Near Margalene Way, Austin, TX 78728
Paul R.

Paul R.

REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite for a refrigerator not cooling in the FC. Mr stated neither compartment is cooling. I found the compressor running and drawing .67 amps. There is no frost pattern on the evaporator. The unit appears to have a leak or an insufficient compressor. Ordering W10836706 EVAPORATOR, W11092625 COMPRESSOR, WPW10143759 DRIER-UV, & W10913906 COUPLER. Sending routing thread a message to RS the call and weigh it for 2 hours.; ordrng 1 W10836706 (EVAPORATOR) and 1 W10913906 (COUPLER) and 1 W11092625 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV)"

Near Sweetgum Ln, Round Rock, TX 78665
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for washer that one advanced to a wash cycle. Inspected unit and work area. Placed unit in service diagnostics and found an F2 E1 (stuck key) and F8 E1 (no/long fill) error codes. I tested the unit in a manual fill test and cold water valve would not dry and water. Replaced valve and tested unit. Unit still would not fill. I called tech line and spoke to Bruce SR # 7727489174. He asked me to check voltage going to the valve as it was calling for water. Found voltage was within range. Since he unit was calling for water and the new valve ohmed out correctly, he advised the only remaining factor was the incoming water pressure to the unit and advised to make no repairs.

Near Majors St, Waco, TX 76704
Clif L.

Clif L.

REFRIGERATOR GE DFE28JMKLES

Near Co Rd 224, Florence, TX 76527
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no lights,no ice and dispenser not operating correctly. Found no response from deli control,removed deli control found harness warped damaged and failed deli control. Unit will need a new deli door and control. ; ordrng 1 W10815669 (DELI DOOR) and 1 WPW10769076 (DELI CONTROL)"

Near Secretariat Dr, Austin, TX 78737
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW1

Near N Lamar Blvd, Austin, TX 78752
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer and found fuse has failed, after replacing it dryer is operating properly but there is an error code saved for restricted airflow. Recommended that customer have vent to the exterior inspected and cleared and this has already been scheduled. No further repair is required at this time, job complete."

Near Cabrillo Way, Spicewood, TX 78669
David  Z.

David Z.

OVEN WHIRLPOOL WFE515S0ES2 "Arrived on site to diagnose one range with non functioning cooktop and oven not getting past 250 degrees. Performs diagnostic and voltage checks. Found L1 wire at terminal block melted. Need to order 1 WPw10245259 terminal block, PT400 cable (customer pay), and W11219898 to use on return visit.. ; ordrng 1 PT400 (cord-power) and 1 WPW10245259 (block-term)"

Near E Whitestone Blvd, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

RANGE AMANA ACR4303MFW3 "Arrived on site for range flashing and F1E0 code. Inspected unit and work area. Found unit flashing an error code for F1E0. Pulled out unit to disassemble the back panel

Near Colcord Ave, Waco, TX 76707
Jacob S.

Jacob S.

WASHER MAYTAG MHW5500FW1 Arrived onsite for unit getting F8E3. Called Techline. Got SR#7727481331. Found pressure switch was bad. Ordered part. Office to reschedule. ; ordrng 1 WPW10448876 (switch-wl)

Near Watchhill Rd, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS00 Arrived on site to test unit for oven no power. Test unit and found bad fuse. Replaced fuse test unit and found no heat found bad tod. Ordering new tod WP4449751; ordrng 1 WP4449751 (TOD)

Near Pin Oak Crossing, Elgin, TX 78621
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT780SAEM0 "Arrived on site and inspected dishwasher and found F7E1 error code and after resetting control through the diagnostic cycle it is heating properly. Also found wash motor is failing and left adjuster is broken. job complete."

Near Sheraton Ave, Austin, TX 78745
Lou S.

Lou S.

RANGE WHIRLPOOL WFE520S0FS0 "arrived on site to install previously diagnosed and ordered parts. Due to the main harness melting and shorting out on the chassis and the control shorting out, I removed and replaced the main harness and main control and tested. I found that when turning the front right burner on, the left burner came on. I tested the harness and it was good. I tested voltage to the right front burner and got none. I contacted Techline and spoke to Kathy and advised of my findings/repairs. Kathy had me test the front right burner at the p23 & p22 connectors at the control and found that the K15 solenoid is bad. I will need another control. Provided File #7727482305. I am ordering the control, another main harness, the left and right cooktop harnesses and the front left and right burners. Advised customer that the office would schedule return service when the parts arrive. Unit left unplugged for safety.; ordrng 1 W10823729 (elmnt-surf) and 1 W10842521 (harns-wire) and 1 W1

Near Shady Creek Trail, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF305ESS00 arrived on site for defective door handle. Removed defective door handle,installed new handle tested door operation unit working as designed."

Near Shadestone Terrace, Austin, TX 78732
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher rack issues.Confirmed the adjusters on both sides were defective and need to be replaced.Ordering W10712395 Adjuster Kit..Needs more work ; ordrng 1 W10712395 (ADJUSTER KIT)

Near Thunder Creek Dr, Killeen, TX 76549
Al R.

Al R.

DISHWASHER BOSCH SHE3AR72UC/25 "Arrived to inspect dishwasher with no power.Confirmed voltage at the junction box and unit had 124 volts..Office researching and will reschedule with customer.Needs more work.; O-emld tckt"

Near Burton Ln, Temple, TX 76502
Robert J.

Robert J.

REFRIGERATOR GE GFE28GSKJSS Arrived on job to replace door sent from GE. After replacement test operation. Water dispenser working. No leaks detected at time of service.

Near Arbor Bay Dr, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFC310S0ES3 Arrived on site to test unit for unit giving F2E1 error code. Replace board test unit and unit test good job complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
James C.

James C.

RANGE JENN-AIR JGRP548HL00 Arrived on site and installed new blower and thermostat. Tested operation and found right oven would not ignite on bake. Found bake igniter disconnected. Secured connection and tested operation. Found left convection fan motor on right oven making a rattling noise. Unit will also need new fan motor to repair. ; ordrng 1 W10794440 (motor-fan)

Near Pack Saddle Dr, Horseshoe Bay, TX 78657
James C.

James C.

WASHER WHIRLPOOL WFW9200SQ02 Arrived on site and tested operation. Ran diagnostics and found f28 error. Inspected connections at mcu and for visible failure of mcu. Found connections good and mcu visually good. Checked bearing and found slight play in rear bearing. Ran spin cycle and the rear bearing are making a squeaking and thumping sound when unit spins up.

Near Cozy Oak Way, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for a refrigerator that the ice in the door started melting and water leaked from the dispenser. I tested temps and found the RC at 37 and the FC at -1 degrees. I ran service test 36 and found the ice box fan dragging and not running correctly. The ice box fan needs to be replaced.. ; ordrng 1 W10846539 (FAN)

Near Rolling Brook Ln, Cedar Park, TX 78613
Jacob S.

Jacob S.

DRYER SAMSUNG DV42H5200EP/A3 Arrived onsite for unit not heating. Tested unit. Found that heating element is no good. Ordered part. Rescheduled with customer.; ordrng 1 DC97-14486A (HEATING ELEMENT ASSEM)

Near Rio Mesa Dr, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site for unit not freezing. Temp in freezer at 35° removed evaporator cover weak to no frost pattern,removed fresh food evaporator cover found excessive corrosion on heat exchanger lines,ran test 4 found noise coming from heat exchanger called tech support,ran video chat added soap to heat exchanger, bubbles forming at liner

Near Cottage Bank Trail, Austin, TX 78748
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to install previously diagnosed controls and pressure switch. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Thomas Jefferson St, Manor, TX 78653
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site to test unit for wave cover melted. Will need to order new wave guide cover W10533497 rescheduled. ; ordrng 1 W10533497 (COVER WAVE GUIDE )

Near Borromeo Ave, Pflugerville, TX 78660
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and found Element is grounding out after heating a few cycles. Returning with fuse and element. ; ordrng 1 279838 (ELEMENT) and 1 WP3392519 (fuse-thrml)

Near N Plaza, Austin, TX 78753
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site and inspected dryer and found no saved error codes confirmed moisture sensor and harness to control are good. Inspected airflow while dryer is running at exit from home and found it is restricted. Recommended to customer that this be cleared/cleaned by a service. No further repair is required at this time, job complete 7727480139"

Near Santee Dr, Austin, TX 78738
Al R.

Al R.

DRYER WHIRLPOOL WED6620HC0 Arrived to inspect dryer not powering on.Confirmed the complaint and was told there was condensation near the display just before it stopped working.Removed and replaced the display and unit tested as designed.Job complete

Near Pinckney Ct, Killeen, TX 76542
Jacob S.

Jacob S.

WASHER MAYTAG MVWB865GW0 Arrived onsite for spin basket spinning out of control. Tested unit. Found that spanned nut will not come off. It has been cross threaded. Ordered parts. Rescheduled with customer. Request 2MAN.; ordrng 1 REQUEST (2MAN) and 1 W10752187 (screw) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11219115 (TUB) and 1 WPW10215093 (clean out filter)

Near Belcara Pl, Austin, TX 78732
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to inspect fridge for not cooling, upon inspection found the compressor not kicking, found low voltage at compressor, replaced control that included start device, retested, no change, replace HV control and compressor kicked on after a couple tries, retested and all functions returned. Job complete Sr # 7727483397"

Near Rebecca Creek Rd, New Braunfels, TX 78133
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site to install previously diagnosed drip pan. Upon arrival customer informed that unit is not cooling. Performed temperature test in RC and found at 65° performance temperature test in FC and found at 28° called and spoke with CS and was ins that we can give them ASAP appointment. Found signs of refrigerant leak. Performed amp draw and found at 0.62 and compressor running hot. Checked if 3 way valve was plugged in and it is. Ordering needed parts. Office to schedule return trip. 2 hour job. SS repair. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10276644 (compressor) and 1 W10913906 (ACCESS VALVE ) and 1 W11094466 (valve) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator), states that autho needed"

Near Cockrill St, Hutto, TX 78634
James C.

James C.

REFRIGERATOR WHIRLPOOL KSCS25FVSS01 Arrived on site and tested operation. Found fan cutting off and control beeping. Found failed capacitor on control. Installed new control and tested. Unit tests good. Instructed customer that the unit will need to be off and open for 24 hours to thaw frozen evaporator. Job complete

Near Pecan Creek Dr, Horseshoe Bay, TX 78657
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW5090JW0 Arrived on site for washer that is flashing an F26 and F20 code. Inspected unit and work area. Tested unit and immediately came up with the F20 code. Tried to place unit in service diagnostics and was unable to do so. Tested resistance through heater at control and heater was within range. Replaced control and tested unit. Unit worked as designed. Ran unit through an auto cycle and unit is working as designed. I did notice the drain pump was leaking slightly. I showed the customer and they advised they will replace it. Call complete.

Near Walley Way, Waco, TX 76708
Clif L.

Clif L.

REFRIGERATOR GE GSS25LGMBBB Arrived on site to diagnose the refrigerator that is not cooling. Homeowner advised me unit started working shortly after call was placed. Was not able to duplicate any failures with unit at this time and advised homeowner without being able to do so an accurate diagnosis was impossible.

Near Hidden Glen Ct, Round Rock, TX 78681
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51ECOHS01 Arrived on site to test unit for console not responding. Will need to order new console W11296171 ; ordrng 1 W11296171 (CONSOLE )

Near Raven Caw Pass, Pflugerville, TX 78660
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL KMBS104ESS02 Arrived on site and reseated and adjusted door switch placement. Spoke with Techline experience customer is having of microwave showing cool on display is normal. Microwave is still able to be used while cool is shown. Cool cycle cannot be canceled but it will heat. This is normal operation 7727481297

Near Flameleaf Sumac Dr, Los Robles, TX 78738
Kevin B.

Kevin B.

DISHWASHER IKEA IDT930SAGX0 Arrived on site and replace control and control panel and function has returned to dishwasher. No further repair is required at this time. Job complete

Near Malabar St, Lakeway, TX 78734
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose a refrigerator that intermittently shut off’s and is not cooling properly. Compressor running abnormally and computer system overstressed. Main control, you are, compressor, and filter dryer will all need to be replaced to complete repair. Office will need to set return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11330971 (UI) and 1 WPW10143759 (dryer) and 1 WPW10675033 (cntrl-elec)"

Near River Chase Blvd, Georgetown, TX 78628
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMHA9019HZ01 "Contacted tech line for direction on repair. Customer complaint is that the microwave door display has lines in it again. Customer was able to send a picture of the lines in the display. Tech line rep TJ informed me to submit the pictures to service matters for product review for a Likely PEX to a different model. Customer has informed me that the unit is hardwired. Uploaded into service matters, SR7727487253. Advised customer that I would follow up with him once I had a response with info for PEX or a recommended repair. No other action to take at this time."

Near Cedar Branch Dr, Austin, TX 78727
Al R.

Al R.

MICROWAVE WHIRLPOOL WMHA9019HZ1 "Arrived to inspect no display, confirmed the complaint and Called Whirlpool Tech line and spoke with ROBERTSR#7727483101.Robert walked me through diagnostics test and found the unit needed a reset.Preformed the reset, cleared the error codes and unit now operates as designed.Job complete"

Near Flag Stone Dr, Killeen, TX 76542
Paul R.

Paul R.

MICROWAVE JENN-AIR JMW2430DP00 Arrived onsite for a microwave that is knocking the WiFi signal out in the entire home when in use. I found the upper corners on the door leaking and the meter bouncing between 7 to 10 cm when the unit is running. If I pressed in on the door the leakage would stop. Need to replace the inner door and possibly the door hinges. Ordering 2EA W10874474 HINGE-DOOR & W10687342 DOOR/MW.; ordrng 1 W10687342 (DOOR/MW) and 2 W10874474 (HINGE-DOOR)s

Near Covington Cove, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR LG LFXC24796S/00 "arrived on site to inspect refrigerator noises. Upon further inspection, customer advised that the unit was making a loud humming noise and would stop when opening the door. Unit is currently quiet and making normal fan noises. I tested temps in the FC=11 degrees & RC=39 degrees. Inspected RC evaporator/cover and it was good. Inspected the FC evaporator/cover ad found a small amount of ice on the outside of the cover and I removed the ice. Customer advised that they found one of the unit doors open this morning and did not know how long it had been open. I advised the customer that due to the door being left open, warm air mixed with the cold air and creates the ice buildup and once the door was closed, the evaporator defrosted and removed the ice from the fan which was causing the humming noise (fan hitting ice) No water leaks observed during service, job completed."

Near Highland Spring Ln, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site for moisture. Found excessive moisture on mullion with humidity control set to on.removed mullion no voltage,removed hinge found power lead not inserted to harness,installed lead to harness reassembled hinge,checked voltage to mullion good."

Near Mint Julep Dr, Austin, TX 78748
Robert J.

Robert J.

WASHER MAYTAG MHW6630HW0 Arrived on job for leaks. Found leaking from dispenser.

Near Quartz Dr, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

WASHER AMANA NFW5800HW0 "Arrived on site for a washer that’s leaking from underneath and won’t finish the cycle. Inspected unit and work area. Please do not in service diagnostics and found an F0 E5 (off balance load) error code. Placed unit in a an auto test and found no errors and unit working as designed. I ran the unit through a manual test on the spin and unit would not ramp up. I called Techline and spoke to JK SR# 7727479449. He asked how long the spin cycle would run when testing the spin. I explained it ran for 5 minutes before kicking off. He advised to replace the control and if that did not solve the issue, to replace the shifter. I replaced the control and tested unit in an auto test. Unit worked as designed and spin ramped up to normal high speed spin. Call complete."

Near S 27th St, Temple, TX 76504
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of not draining. Found 120v to drain pump but not working. Replaced pump and test. No leaks detected at time of service.

Near Dripping Springs, TX
David  Z.

David Z.

REFRIGERATOR KITCHENAID KBSD608ESS00 Arrived on site to diagnose leak from FC. Performs diagnostic and found icemaker had tried to fill while already full and ice water not ejected. Replaced icemaker since it would not cycle to eject ice. Customer also told me the UI was reading 32 and blinking for freezer temp. Tried to reset and it would not reset. Power cycled unit and temp reset to proper temp and is holding. Measured FC temps and they are in line with display. All is working as designed at this time. Call complete.

Near N FM 620, Austin, TX 78726
Andy  B.

Andy B.

WASHER WHIRLPOOL MVWB765FW2 Arrived on site to install previously diagnosed gearcase. Upon attempting to remove stator found stator screw stripped and will not come apart as designed. Will need to replace rotor and stator as well to complete repairs repairs. No repairs are to be done at this time. No water leaks present at time of service.

Near Kingston Lacy Blvd, Pflugerville, TX 78660
Paul R.

Paul R.

OVEN JENN-AIR JJW2330WS00 Arrived onsite for an oven that works and then shuts off for days before it will come back on. I found the control panel completely dead and non-responsive on arrival. I found 123VAC to the power supply but no DC voltage out of the power supply. The power supply needs to be replaced..; ordrng 1 WPW10286791 (CNTRL-ELEC)

Near Crenshaw Dr, Round Rock, TX 78664
Lou S.

Lou S.

WASHER LG WM3670HWA "arrived on site to install previously diagnosed and ordered part. I ordered the drain hose assembly and had it sent directly to the customer. I removed and replaced the drain hose assembly due to the old hose having a hole in it and leaking water. Once the new hose assembly was installed, I tested the unit and it is operating as designed. No water leaks observed during service, job completed."

Near Buckhorn Cir, Lago Vista, TX 78645
Lou S.

Lou S.

WASHER LG WT5070CW "arrived on site to inspect washer noises. Upon further inspection, I inspected the unit from underneath and the rotor/stator looked good. I placed the unit in diagnostics and tested and when the drain pump came on, it was extremely loud. I advised the customer of my findings No water leaks observed during service, job completed."

Near Joppa Rd, Leander, TX 78641
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4950HW0 "Arrived on site for a dryer that would not turn. Inspected unit and work area.Replaced belt and tested unit. Unit is working as designed. Her brother paid over the phone due to this being their parents home.

Near Ender Rd, Waco, TX 76706
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site and fridge leveling foot damaged and threading received bent see pic. Unable to move unit for cosmetic repair. Delivered doors for onsite maintenance to use after moving unit with multiple persons and adequate equipment. All else checks good.

Near Domain Dr, Austin, TX 78758
Paul R.

Paul R.

WASHER KENMORE 110.2110201 "Arrived onsite for a washer not spinning the clothes dry. Mr stated the unit wasn’t draining correctly. I checked stored error codes and found an F9E1, F0E4, & F7E7. I found the washer pushed tight against the back wall and crushing the drain hose. I pulled the unit away from the wall and ran the auto diagnostics test. The unit completed the cycle and drained as designed. Call complete."

Near Simmons Dr, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite and installed correct UI. Unit is now beginning to cool. No other problems at this time.

Near Domain Dr, Austin, TX 78758
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for a refrigerator not cooling to possibly replaced previous diagnosed sealed system parts. I confirmed the compressor was defective and was staying in start. I replaced the compressor and installed a UV filter drier and low side service tap on the compressor. I vacuumed the system. The unit held a 30 psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Angel Springs Dr, Leander, TX 78641
Al R.

Al R.

DISHWASHER GE GDF565SSN0SS Arrived to inspect dishwasher not staying on. Ran diagnostics test mode and discovered the power plug at the control wasn’t seated properly into the control.Fixed the issue and ran diagnostics test mode and unit began operating as designed.All water lines were dry at the time of service.

Near Knob Hill Rd, Rogers, TX 76569
Noah D.

Noah D.

REFRIGERATOR LG LSXS26386S "Arrived on site to install temp sensor, installed temp sensor and instructed customer to call if error code pops up again. Complete"

Near Sundance St, New Braunfels, TX 78130
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KDTE304DSS0 "Arrived on site for dishwasher leaking , found leak is coming from diverter seal No other leaks detected at time of service ."

Near Gettysburg Dr, Austin, TX 78745
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW92HEFU0 "Arrived on for bellow being twisted. Looked at unit. Also found that the drum was sagging, due to suspension spring broken. No issues at this time. Job complete"

Near River Garden Trail, Austin, TX 78746
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8040DW4 Arrived on job for complaints of running in of position. Found the washer valve failed to close completely washer sensing the water is draining water out. Replaced the housing and test. No leaks detected at time of service

Near Saddleridge Dr, Wimberley, TX 78676
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site ,replaced freezer gasket . Door is sealing properly . No water leaks detected at time of service . Job complete ."

Near James Garfield St, Manor, TX 78653
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site and installed new grille. Verified proper fit. Unit tests good. Job complete

Near Georgetown, TX 78626
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found Exercise building at the top of the freezer evaporator indicating refrigerant leak in the system. Has no die dryer was installed during previous repairs was not able to indicate leak but found evidence of it on fresh food evaporator. Also noted freezer door rails not allowing freezer door to close fully. Compressor, RC evaporator, filter dryer, and freezer door rails will all need to be replaced to complete repairs. Office will need to have repairs authorized and set return appointment for three hours.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 CLONLY (PER HOMEOWNER ) and 1 W10276644 (compressor) and 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Trail of the Flowers, Georgetown, TX 78633
Noah D.

Noah D.

RANGE KITCHENAID KCGC506JSS00 "Arrived on site to inspect range for high flames, upon inspection found the correct orifice but low flames a little to high, corrected valve and retested all flames, all function worked correctly on all settings. Complete"

Near Kings Point Dr, Canyon Lake, TX 78133
Clif L.

Clif L.

WASHER LG WM4270HVA/01 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found drain clean out hose pinched and a hole has been worn in it. Removed damaged portion of hose and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed

Near Lake Cavern Ct, Georgetown, TX 78633
Jonathan M.

Jonathan M.

MICROWAVE JENN-AIR JMC2427DS02 "Arrived onsite for microwave that is shutting off after svseral seconds of starting it. Inspected unit and work area. Tested unit in normal microwave heat and unit made an electrical shorting noise and then shut off the UI panel. I reset the breakerI called Techline and spoke to Andy SR# 7727482267. He advised for me to check all connections for proper connections. Then check the internal cavity for arcing damage. He advised that if the cabinet was damaged that there was no sense in throwing parts at this because the wave guide would not be able to send proper waves down to the products meant to be heated. He advised that if damage was present, that we would need to replace the unit. However, if no damage is found, he advised for me to replace the inverter board, and then the ACU if need be. I found the magnetron had burned up at the end and found a spot on the top of the wave guide that I was unsure of. I called tech line back and spoke to Butch (same

Near River Rd, Gatesville, TX 76528
Scott  M.

Scott M.

WASHER MAYTAG MVWB835DW3 "Arrived on site for washer not making noise . Found gear case failing , no oil but a lot of noise in agitation and spin .

Near La Paz Ln, Del Valle, TX 78617
David  Z.

David Z.

FREEZER WHIRLPOOL WRT318FZDM05 "Arrived on site to diagnose refrigerator that was reported to be warm in RC. Performs diagnostic and temp checks. Found 3 degrees in FC and 36 in RC, which seem fine. I removed the Evap cover and found a normal frost pattern and no obstructions in the Evap cover or fan. Customer had a Dr Pepper In the freezer that was also frozen solid. Unit appears to be working fine with no verifiable failures. Reassembled unit as all seems to be working as designed. Original tenant likely had blocked vents causing an issue, but everything is working fine now. Call complete."

Near Hunters Chase Dr, Austin, TX 78729
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2570FEZ08 "Arrived on site for no water. Tested dispenser no water from dispenser,found power harness not fully connected to water valve inside of liner housing. Installed power harness correctly to valve,reassembled unit tested water dispenser unit working as designed. Found dent on left side dispenser door,per customer whirlpool was ordering customer a new door."

Near Empress Blvd, Austin, TX 78745
Lou S.

Lou S.

DISHWASHER BOSCH SHX5AV55UC/01 "arrived on site to inspect dishwasher door opening during wash cycle. Upon further inspection, I found where the door latch is not catching and securing the door properly. I found the right leveling leg had worked it’s way back up and was not leveling the unit. I removed the mounting screws and leveled the unit and replaced the screws with flathead screws to keep the door from rubbing on them. Tested the door and found that it takes more force to open the door. I advised the customer of my repairs and advised that should the unit door continue to open during a cycle, to contact our office. No water leaks observed during service, job completed."

Near Mandarin Flyway, Cedar Park, TX 78613
Clif L.

Clif L.

COOKTOP WHIRLPOOL GLS3665RS01 Arrived on site to diagnose a cooktop with a burner that will not stop trying to ignite. Tested unit and found failed right rear spark module. Replaced module and tested unit. Found all is functioning properly at this time

Near Waimea Bend, Round Rock, TX 78681
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL JMV8196AAQ Arrived on site to test unit for unit not heating. Test unit and found bad high voltage and found buttons not working.

Near Greenlawn Pkwy, Austin, TX 78757
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF530PAYM7 "Arrived on site to diagnose dishwasher that was not running. Performed diagnostic and got F9E1 code for diverter not reaching home position. Ran test cycle and just heard clicking and pump never kicked on. Replaced sump and motor assy and retested. Unit is now working as designed, with no water leaks found Call complete."

Near Terraza Cir, Austin, TX 78726
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for dispenser and deli control issues. Installed new auger motor tested dispenser ice and water working. Removed deli control installed new control per prev tech found control not working checked voltage at harness no voltage to deli control diagnosed a break in harness will need to order harness; ordrng 1 CNOTE (SEND ORIGINAL TECH) and 1 W11170612 (HARNESS)

Near Larrys Ln, Manchaca, TX 78652
Wesley P.

Wesley P.

COOKTOP KITCHENAID KICU509XBL Arrived on site and installed module and display and restored cook function of the unit. All checks good.

Near Trone Cir, Austin, TX 78758
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "arrived on site to inspect refrigerator noises. Upon further inspection, I immediately heard one of the fans making a loud noise. I found that the FC evaporator fan was rubbing on a block of ice. The remainder of the evaporator had a good frost pattern. I removed the ice and set the defrost time to #2 on test #7 in diagnostics. Also found ice forming at the back of the ice maker housing. Removed the housing and fund the back wall gasket missing. Customer advised that they had another company service the unit recently and they had removed the ice maker housing. I advised the customer that they didn’t replace the back wall gasket which is allowing warmer air from the refrigerator section to mix with the colder air from the ice maker and it’s causing the ice build up. I am ordering the ice maker housing adaptor and CNOTE-LSO I placed some perigum at the back wall to seal it off until I can get back to repair the unit correctly. No water leaks observed

Near Buckhorn Dr, Lago Vista, TX 78645
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven not heating properly. Performed whirlpool recommended temperature test at 350° and watched high and low swing cycles and found average temperature at 347°. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.

Near Dumas St, Pflugerville, TX 78660
Jacob S.

Jacob S.

WASHER MAYTAG MHW5500FW1 Arrived onsite for unit not spinning correctly. Tested unit. Found unit not as stable in spin cycle. Ordered part. Rescheduled with customer. ; ordrng 4 W11415987 (SHOCK ABSR)s

Near Deepwoods Dr, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for cooling issue and door handle issues. Customer was getting wrong information from customer service on temperature settings,control setting different from owners manual,adjusted correct setting to u it informed customer setting a are not designed to freeze food in fresh food. Found door handle set screw stripping,removed screw installed set screw correctly to handle tested door operation unit working as designed."

Near Ridgemont Dr, Austin, TX 78723
Noah D.

Noah D.

WASHER WHIRLPOOL WTW5700XL2 "Arrived on site to install capacitor and retest all functions of washer, upon inspection found the pinhole in the capacitor, changed out capacitor and retested all functions, all functions returned, no problems found. Job complete"

Near S Stagecoach Trail, San Marcos, TX 78666
Andy  B.

Andy B.

DRYER MAYTAG MED5630HW0 Arrived on site for dryer not turning on at all. Tested and inspected unit and found failed UI as well as control that was recently replaced. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Foothill Farms Loop, Pflugerville, TX 78660
Scott  M.

Scott M.

WASHER MAYTAG MVWC465HW2 Arrived on site for unit not spinning . Ran diagnostics got off balance and latch error code . Replaced latch . Unit tested normal . Did recommend fixing sub floor washer is sitting on . No water leaks detected at time of service . Job complete

Near Mason Ave, Austin, TX 78721
Scott  M.

Scott M.

RANGE AMANA AGR5330BAS3 "Arrived on site for oven sometimes heating properly . Checked igniter , both igniter and valve checked normal . Tested and found ohms off on sensor . Also customer noted that sometimes controls respond . Ordering control. No gas leaks detected at time of service . ordrng 1 WPW10181986 (sensor) and 1 WPW10556708 (cntrl-elec)"

Near Los Olivios Way, Austin, TX 78725
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite and installed the panel. Unit is now operating as designed. All checks good.

Near Domain Dr, Austin, TX 78758
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for damaged door. Checked new door found top plastic grey panel raised on left hand side from stainless steel also found corner of grey panel raised on corner by liner, customer requesting new door due to top panel not flushed with stainless steel as in other sections. For management to check new door before rescheduling ; ordrng 1 CNOTE and 1 LW10728959 (DOOR)"

Near Agarita Rd, Austin, TX 78734
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ-1 "arrived on site to install previously diagnosed and ordered part. Due to the intermittent failure of the display control, I removed and replaced the display control and tested the unit. Unit I operating as designed. Job completed."

Near Timber Trail, Cedar Park, TX 78613
Robert J.

Robert J.

OVEN KITCHENAID KOCE507ESS08 Arrived on job for complaints of error code F1E5. Code for inverter error. Checked inverter no visual damage. Replaced HV control because of relay. But no change. Need inverter ; ordrng 1 W11325604 (INVERTER )

Near Oak Run Dr, Wimberley, TX 78676
James C.

James C.

REFRIGERATOR KITCHENAID KSRS25IKBL01 Arrived on site. Found fresh food at 50 found freezer side at -11. Tested air flow found no air flow through baffle. Found return air vent in fresh food blocked. Found large block of ice in bottom of freezer. Removed ice and removed item blocking air vent. Vacuumed condenser and cleaned. Unit now cooling properly. Job complete.

Near Lighthouse Dr, Horseshoe Bay, TX 78657
Al R.

Al R.

RANGE AMANA AER6303MFS2 "Arrived to install previously ordered part.Removed, replaced and unit tested as designed.Job complete"

Near Bugle Dr, Killeen, TX 76543
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site and replaced all parts recommended by CS Job complete."

Near Baldovino Skyway, Spicewood, TX 78669
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site to inspect fridge for making loud noise during operation, upon inspection found the customer was hearing the normal compressor running noises. Complete"

Near Rockwall Pkwy, New Braunfels, TX 78132
Robert J.

Robert J.

WASHER LG WM3370HWA Arrived on job for complaints of not washing and noise. Found the noise was drain pump and not draining properly. Replaced drain pump and test. No leaks detected at time of service.

Near Stratus Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "arrived on site to inspect wall oven/microwave combo unit error code. Upon further inspection, I placed the unit in diagnostics showing error codes F8E0 & F6E4. I tested the components in the oven and while testing the cooling fan, it began to make a loud rattling noise as if something was caught inside the fan blades. I removed the fan and inspected it and it appeared to be good. Reinstalled it and retested and the noise was gone. Also found after cycling the power to the unit, the console display was flickering. I am ordering the console, main ACU and cooling fan and CNOTE-LSO and scheduled return service ; ordrng 1 W11109174 (blower) and 1 W11261165 (cntrl-elec) and 1 W11428588 (CONSOLE)"

Near Palo Blanco Creek Ln, Georgetown, TX 78633
Clif L.

Clif L.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site to diagnose a washer that is not dispensing soap properly. Found load and go drawer rails misaligned causing incomplete contact with detergent pump. Reset rails to proper position and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Crepe Myrtle Ln, Georgetown, TX 78633
Noah D.

Noah D.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for loud noises, upon inspection found the washer touching the ground during use. Raised up legs and retested. No noise heard. Complete"

Near Pechora Pipit, New Braunfels, TX 78130
David  Z.

David Z.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to diagnose dryer that was making a metallic grinding sound. Ran unit and could hear a scraping of so,w sort. Performed diagnostic and removed front door to check rollers. Saw a driver bit fall out from the seal. Bit was wedged between seal and drum. Removed the bit and retested. Unit is now quiet, and that was the only problem.

Near Alameda Trace Cir, Austin, TX 78727
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and removed top and rear panels and found some evidence of water splashing onto inside of rear panel. Per service pointer W11419643 Added a deflector to vent, this should correct issue. No water leaks from connections at time of service, job complete"

Near Leadtree Loop, Buda, TX 78610
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on site and found clogged DW drain hose. Repaired by clearing drain line. All checks good. Unit is now operating as designed.

Near Stonelake Blvd, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice,diagnosed not defrosting in fresh food. Removed fan assembly which was damaged, defrosted evaporator replaced defrost thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie,installed a new fan assembly,changed defrost setting to basic."

Near Barbaro Dr, , TX 78737
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for a refrigerator not dispensing ice again. I tested the unit and found the ice jamming in the container chute because the shield wasn’t moving properly. I found the ice in good condition and not clumped together this time. I replaced the ice container and tested the dispenser. The unit is dispensing properly at this time. Call complete.

Near Como Cove, Round Rock, TX 78665
Andy  B.

Andy B.

WASHER LG WT1501CW Arrived on site to install previously diagnosed washplate. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Donnell Dr, Round Rock, TX 78664
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher door damage. Upon further inspection, I found a small dent in the center of the outer door panel. I removed and replaced the outer door panel and tested the unit in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed."

Near Sunny Brook Dr, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both user interface and thermistor and tested unit. Unit is working as designed. Call complete.

Near Jackal Dr, Lorena, TX 76655
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for unit not draining . Lowe’s had come out prior to my visit and fixed drain tube . Did instruct customer they may hear water when the move Inner basket which is totally normal or small amount of water in tub. Ran diagnostics , no error codes and unit is performing normally . No water leaks detected at time of service . Job complete ."

Near Crosscreek Dr, Austin, TX 78757
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit leaking water. Looked at unit. Found that bellow was ripped. Possibly from door rubbing on bellow. Replaced bellow. Door shutting properly. No issues at this time. Job complete

Near Pecanwood S, Kyle, TX 78640
Clif L.

Clif L.

RANGE KITCHENAID KEBC107KSS05 Arrived on site to diagnose that cooktop with burners that are not igniting. When I arrived at home stove was fully functional with no indication of failure. No repairs are needed at this time.

Near S Main St, Georgetown, TX 78626
Clif L.

Clif L.

REFRIGERATOR AMANA AFI2538AEQ3 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker previously installed was faulty and not passing voltage. Replaced ice maker assembly under warranty and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Summer Ridge Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site and found magnetron, capacitor, and diode failed again. After replacing microwave is heating again. No further repair is required at this time, job complete"

Near Edgewater Cove, Lakeway, TX 78734
Noah D.

Noah D.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for loud noises, upon inspection found the washer touching the ground during use. Raised up legs and retested. No noise heard. Complete"

Near Pechora Pipit, New Braunfels, TX 78130
Al R.

Al R.

WASHER MAYTAG MVWP575GW0 Arrived to inspect washer grinding.Confirmed the complaint through video evidence.Found the nut to the cam was extremely loose and the cam was worn. Also found the latch was defective.Replaced both and unit tested as designed.All water lines were dry at the time of service.Job complete

Near Wratten Dr, Fort Hood, TX 76544
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for washer that spins and spins without stopping. Inspected unit and work area. Found unit drain hose pipe was shorter than advised for this unit. Measured drain pipe height and found it measured 37 inches tall. Placed unit in service diagnostics and found an F8 E1 (no/long fill). Tested unit in a manual fill test and unit ran as designed. Tested unit in an auto test and unit ran as designed until the unit went into a spin. The unit would not stop spinning. I called tech line and spoke to JK SR# 7727478481. After explaining my findings, he asked me to check the drain hose depth into the pipe. Found it beyond 2 feet deep inside the drain pipe. He advised that was causing the unit to siphon water back into the unit and was causing the problems with this unit. He asked me to adjust the drain hose and pull it out some to allow the flow of water to drain properly. I adjusted he drains hose and added a zip tie to keep it in place. Tested unit in a

Near Lilac Ledge Dr, Temple, TX 76502
Noah D.

Noah D.

DISHWASHER GE ZDT975SPJ0SS "Arrived on site to install nameplate, installed nameplate and rechecked. Job complete"

Near Forest Trail, New Braunfels, TX 78132
Al R.

Al R.

UNKNOWN UNKNOWN W1234567

Near W Stan Schlueter Loop, Killeen, TX 76549
Noah D.

Noah D.

FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site to diagnose freezer, upon inspection found the compressor line freezing in a solid tube of ice and defrosting quickly and making leaks, called CS to confirm diagnoses of overcharged compressor, bled refrigerant from access point. Job complete"

Near Vista Pkwy, New Braunfels, TX 78130
Andy  B.

Andy B.

WASHER MAYTAG MVWC465HW2

Near Thompson St, Taylor, TX 76574
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for unit not lighting correctly inside. Tested unit. Found that light module in freezer was not working. Ordered part. Rescheduled with customer. Would like AM time frame.; ordrng 1 W11205083 (module)

Near Quiette Dr, Austin, TX 78754
Scott  M.

Scott M.

MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived on site for dead microwave . Replaced both thermostats . MW still dead . Checked all thermostats and fuses . Also ran tested on switched and voltage . All checked normal . Talked to CS , recommended to change harness . Ordering harnes as well as bringing back conrtole, filter ,cord . Please call to set return . ; ordrng 1 5304509451 (FUSE ) and 1 5304509452 and 1 5304509489 (POWER CORD ) and 1 5304509637 (CONTROL) and 1 5304509645 (HARNESS )"

Near Balcones Woods Dr, Austin, TX 78759
Tyler B.

Tyler B.

OVEN KITCHENAID KOCE500ESS05 "Arrived to install bracket for element, but one needed was broken, will order 2 to be sure not broken, ; ordrng 1 CNOTE (RS IF SOONER AVAILABLE ) and 2 W10909479 (support)s"

Near Masonwood Way, Round Rock, TX 78681
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC703HPS00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=9 degrees & RC=48 on setting of 33. I found a large block of ice on the RC evaporator cover. Tested fan operations and all fans are functioning at this time. Due to the amount of ice on the Evap cover, I advised the customer that I would have to order parts and come back to service/repair. Customer signed waiver of damages from defrosting refrigerator and I recommended that they unplug the unit 24-48 hours before I return and that they pull the unit form the wall and unplug it and allow it to defrost. Also recommended they place towels around the unit inc age of any water leakage. I am ordering the HV Control, UI, RC fan scroll & evaporator cover, RC evaporator thermistor & defrost element and scheduled return service No water leaks observed during service.; ordrng 1 W10316760 (thermistor) and 1 W10857624 (heater) and 1 W11098695 (fan-scroll) and 1 W111

Near Costa del Sol Dr, Leander, TX 78641
Richard P.

Richard P.

WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and found that the splutch assembly is causing the noise and suspension rods are worn as well. Gear case my need to be replaced as well. Ordering parts. Office to schedule.; ordrng 1 W10721967 (drive pulley) and 1 W11217817 (suspension)

Near Amanecer Dr, Lockhart, TX 78644
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JFFCC72EHL01 Arrived on job for complaints of broken shelf. Found the top shelf broken in rear the shelf doesn’t have a metal support in that area but does have holes that would allow one. Front of shelf has metal support.. ; ordrng 1 W11262315 (SHELF)

Near Blue Ridge Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

REFRIGERATOR AMANA MRT118FFFM01 Arrived on site for refrigerator not cooling. Preformed temperature test in FC and found at 35° performance temperature test in RC and found at 44° checked evaporator and found no frost pattern and ice on right hand side. Checked amp draw and found at 0.60 did SS pre check and will need SS repair. Also will need to replace foam for evaporator cover. Office to schedule return trip. SS repair 2 hour job ..; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (RUN CARD ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W10919804 (duct-air) and 1 W11092625 (compressor)

Near Gault St, Austin, TX 78757
Richard P.

Richard P.

WASHER MAYTAG MHW3505FW0 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F03 E01 which is a water level sensor error. Found that the hose and air trap had slight debris inside. Replaced air trap and hose. Washer tested ok. But did notice that the drain pump is not working properly. Ordering parts office to reschedule ; ordrng 1 WPW10605427 (pump-water)

Near Fletcher Bend, Buda, TX 78610
Tyler B.

Tyler B.

WASHER WHIRLPOOL MVWX655DW2 "Arrived to inspect unit with spinningnissues and dispenser issues found dispenser not draining, cleaned and still was not clearing. Will need drawer to fix, found basket hard sways in spins, and will need a basket and gearcase to correct. .; ordrng 1 CNOTE (RS) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11127356 (drawer)"

Near Ephraim Road, Austin, TX 78717
Jacob S.

Jacob S.

WASHER MAYTAG MHW8200FW0 Arrived onsite for unit not dispensing soap or bleach into wash cycle. Looked at unit. Found that unit is double stacked. Need 2MAN and 2HR. Rescheduled with customer.ordrng 1 REQUEST (2MAN) and 1 REQUEST (2HR)

Near Baker St, Austin, TX 78721

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