We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Austin, Texas 78726
David S
Job Details:
06/16/2021
Onsite to install previously diagnosed parts. Installed UI side panel and hv control. Didnt need fill tube since heater is working. Unit is now functioning as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Smithville, Texas 78957
Matthew
Job Details:
06/16/2021
Arrived onsite to replace previously diagnosed parts. Replaced suspension rods. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Austin, Texas 78717
David S
Job Details:
06/16/2021
"Onsite to install previously diagnosed parts. Found F9E1 diverter cant find position, F2E1 stuck key. Found water leaking out of diverter. Replaced sump and motor assy. Reassembled, ran diag test, unit fills, washes, heats and drains. No leaks after repair. Unit functioning as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Del Valle, Texas 78617
Jacob
Job Details:
06/16/2021
"Arrived onsite to the replace parts ordered. Switch, screws, burner, harness. Tested unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, Texas 78738
Luis
Job Details:
06/16/2021
"Arrived on site for water leaking. Found fill tube rubber knuckle split causing water to leak while filling icemaker,uploaded damaged floors to SD-QuickPic. Replaced defective fill tube tube."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Horseshoe Bay, Texas 78657
Cliff
Job Details:
06/16/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure caused by failed bimetal. Replaced bimetal and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near San Marcos, Texas 78666
Andrew
Job Details:
06/16/2021
"Arrived on site to test unit for not starting, random noises, and acting erratically. Found error code for long fill(f8e1) and latch not disengaging(f5e3). Ran diagnostics and found control acting erratically. Latch engaging as designed. Valve was not always opening on hot side when engaged and proper voltage present. Recommend replacing valve and control.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Lakeway, Texas 78734
Kevin
Job Details:
06/16/2021
"Arrived on site and found control panel is unresponsive. Replaced control panel per previous technician diagnosis. washer is not responsive and will start a load, job complete"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Marble Falls, Texas 78654
Cliff
Job Details:
06/16/2021
Arrived on site to replace pump for ice machine. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNZS0
Near Austin, Texas 78733
Luis
Job Details:
06/16/2021
"Arrived on site for no ice. Ran diagnostics no frost forming on evaporator plate diagnosed a leak in the system will need evaporator,compressor and drier. Job will need 2hrs; ordrng 1 Tj90sf8404 (Access valve) and 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 W10843121 (Drier), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Horseshoe Bay, Texas 78657
Cliff
Job Details:
06/16/2021
Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
06/16/2021
Arrived on site for the inner door piece slides down and should not. Mullion does not engage in center bracket. Found mullion mounted properly. Inspected left side RC door cam and it looked good. Inspected left side RC hinge and it looked bent downwards. Compared to right side RC hinge and there was definitely more clearance under the right side hinge than the left side RC hinge. Ordering LEFT SIDE hinge to return and complete the repair. Also returning with rail mullion to be installed due to the original getting knocked around and not closing as designed. Will also be ordering cam to install only if new hinge does not allow the new rail mullion to engage into center bracket properly. ; ordrng 1 W10878115 (Hinge) and 1 WPW10505294 (cam)
We serviced a
GE REFRIGERATOR
Model GSHL6KGZBCLS
Near Pflugerville, Texas 78660
Wesley
Job Details:
06/16/2021
Arrived onsite and found harness he been left unplugged causing ice to not produce. Secured harness. Unit is now operating properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, Texas 78744
Leonardo
Job Details:
06/16/2021
Arrived on site to replace from panel with console. Replaced part test unit and unit test good job complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Bastrop, Texas 78602
Matthew
Job Details:
06/16/2021
Arrived onsite for freezer door not sealing. Upon inspection found door is warped. Top of door bowed and causing a gap in the seal allowing moisture to enter and freeze inside. Took pics in SD of gap and warpage. Need to order and replace door (white). Office to reschedule ; ordrng 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDUDW01
Near Austin, Texas 78746
Luis
Job Details:
06/16/2021
"Arrived on site for no cool. Powered unit on compressor not powering on,checked voltage to inverter good 120vac and 6vdc,diagnosed a defective inverter,installed a new inverter powered unit on compressor powered on. ; used 1 W10629033 (Inverter) from stock"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Georgetown, Texas 78628
Tommy
Job Details:
06/16/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced grid and unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Smithville, Texas 78957
Matthew
Job Details:
06/16/2021
"Arrived onsite for dryer issues. Upon arrival put unit in diagnostics and found stored error code R4E1 heater 1 failure. F4E4 L2 voltage error at ACU. Removed terminal block cover to check voltage
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Austin, Texas 78754
Scott
Job Details:
06/16/2021
Arrived on site for unit not agitating. Found loose pin connection in molex connector on actuator. Repinned connection. Ran diagnostics all checked normal. No water leaks detected at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB0
Near Cedar Creek, Texas 78612
Matthew
Job Details:
06/16/2021
Arrived onsite for range indicator light staying on. Upon inspection found right front switch failed.Replaced switch and tested. Unit is functioning properly. Job complete
We serviced a
JENN-AIR OVEN
Model JJW3830DP01
Near Pflugerville, Texas 78660
Wesley
Job Details:
06/16/2021
Arrived onsite and replace ui control assembly. Unit is now operating properly. Unit is now operating as designed.
We serviced a
GE REFRIGERATOR
Model GTS18HCMFRWW
Near Lampasas, Texas 76550
Al
Job Details:
06/16/2021
Arrived back on site to install previously ordered evaporator motor.Removed and replaced it and unit tested as designed.JOB COMPLETE
We serviced a
GE WASHER
Model GFWR2705H1MC
Near Buda, Texas 78610
Andrew
Job Details:
06/16/2021
"Arrived on site to replace drain pump from previous diagnosis. Replaced drain pump, tested unit, unit works good. No leaks detected. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near Granite Shoals, Texas 78654
Cliff
Job Details:
06/16/2021
Arrived on site to diagnose an oven that is giving error. Found possible electrical issue in breaker box causing the oven not to receive full voltage. Homeowner needs to have breaker box inspected by electrician.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Liberty Hill, Texas 78642
Kayman
Job Details:
06/16/2021
Arrived onsite to install previously diagnosed parts. I found the unit had not been defrosted. I checked thermistor reading and it showed within range. I replaced the main control and advised the customer to defrost the unit and that should restore function. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Buda, Texas 78610
Kevin
Job Details:
06/16/2021
"Arrived on site and replaced icemaker diagnosed on previous visit, after replacement confirmed it is cycling properly and it filled with water. Recommended to homeowner that first batch of ice to be discarded job complete"
We serviced a
GE OVEN
Model JBS03H2WH
Near Cedar Creek, Texas 78612
Matthew
Job Details:
06/16/2021
Arrived onsite for range bake function not heating. Upon inspection found failed bake element. Replaced element and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Austin, Texas 78729
David Z
Job Details:
06/16/2021
"Arrived on site to diagnose refrigerator with Icemaker not producing or dispensing ice. On arrival customer had informed me that at first ice had stopped dispensing, then stopped making and another company had made a repair on the door. I checked the harness on the freezer door and found the wiring harness mostly severed at the joint, too damaged to attempt any kind of repair. Unit will need a new door to resolve. Ordering door and AUTHO for extended warranty. Office to schedule if approved and we are able to get a door.; ordrng 1 LW11038917 (Black Stainless Door) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cedar Creek, Texas 78612
Matthew
Job Details:
06/16/2021
"Arrived onsite for washer not spinning or draining. Upon inspection found unit does drain. Wet clothes are due to failed spin cycle. Isolated gearcase and is making a grinding sound. With tub inserted the shaft is worn and the basket does not spin in conjunction with the shaft. Unit will need Gearcase, inner basket, hub, wash plate, belt and cam replaced. Need AUTHO and office to reschedule.; ordrng 1 NEEDAUTHO (NEED AUTHO ) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11454734 (GEARCASE ) and 6 WP8533953 (screw)s and 1 WPW10006384 (drive belt)"
We serviced a
GE WASHER
Model GTWN7450H1WW
Near Cedar Creek, Texas 78612
Matthew
Job Details:
06/16/2021
Arrived onsite for washer leaking. Upon inspection ran test and found on fabric softener test the dispenser would overflow causing a leak. The dispenser was clogged with debris and deposits. Cleared dispenser port and tested. Unit is no longer overflowing or leaking. If symptoms persist recommended replacing the fabric softener dispenser WH47X20140. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Pflugerville, Texas 78660
Wesley
Job Details:
06/16/2021
Arrived onsite for ice maker no producing and found unable to complete harvest. Oderinf icemaker to repair. Office to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JZ0
Near Georgetown, Texas 78626
Tommy
Job Details:
06/16/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit panel. Job Completed. Unit is now operating as designed.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS2
Near Marble Falls, Texas 78654
Cliff
Job Details:
06/16/2021
Arrived on site to diagnose an ice machine that is not producing. Found water valve failed and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FKS01
Near Austin, Texas 78730
David Z
Job Details:
06/16/2021
"Arrived on site to diagnose refrigerator that has lost some cooling several times. Customer informed me that they have been able to empty and reset / defrost before and been able to get unit to cool again. I removed the evap cover and checked the frost pattern. I found the unit had a full frost pattern on the evap. I checked the air return vent and deli drawer vent and found no ice in the way. I noticed the fan had goo built up all over the connector on the motor side, and the connection looked like it was deteriorating. With fan failing it can cause issues with the DC circuit, which can also result in low cooling or intermittent component failures.
We serviced a
GE REFRIGERATOR
Model GSHF6HGDBCBB
Near Austin, Texas 78747
Luis
Job Details:
06/16/2021
"Arrived on site. Diagnosed a defective control on humidity drawer shelf,replaced control tested operation good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Bastrop, Texas 78602
Matthew
Job Details:
06/16/2021
Arrived onsite for agitator coming off. Upon inspection found bolt came loose securing wash plate and agitator to shaft. Secured bolt and tested. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, Texas 78717
David S
Job Details:
06/16/2021
"Onsite for RC freezing food. Found water leaking into RC and out the front of unit. Inspected FC evap and found drain tube frozen over. Cleared drain, evap had partial frost pattern. Closed FC door and no change in frost pattern occurred. Unit needs SS repair. Ordering SS system parts and lock ring kit. Office to reschedule when part availability is known. ; ordrng 1 W11480426 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 W10896678 (Coupler) and 1 W10896677 (Coupler) and 1 W10897195 (Coupler) and 1 W11401413 (Coupler) and 1 W11401417 (Coupler) and 1 W11401409 (Coupler)"
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4205DS1
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
06/16/2021
Arrived on site for SAFETY MW will not turn off Motor will not turn off When door is closed light inside the MW stays on inside the MW unless you open or close and the MW will not turn off when the door is closed keeps running. Found when door is closed the cooling fan runs (not blower fan) and interior light also remains on. Tested microwave and it was heating as designed. Tested blower fan and it also heats as designed. Found interlocks not seeming to latch properly. Removed interlocks and installed new interlocks. Microwave still not recognizing door was closed. Removed new interlocks and installed original interlocks. Called Whirlpool techline and they had me check the board. All checked good. Checked filter board and filter board was faulty. Job completed. SR 7731015361 David Tech LineSR 7730950501 Steve Safety Team
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Leander, Texas 78641
Kayman
Job Details:
06/16/2021
Arrived onsite for refrigerator not making ice. Upon arrival I found the RC at 34 and the FC at 4. I ran test 120 and it would not advance past sub test 01. I confirmed 12DC coming to the Ice maker. I found the lights flickered when I turned the ice maker on at the switch. I spoke with PR and we determined the IM motor is shorted causing a DC overload making the lights flicker. I replaced the ice maker and ran test 120 again. The new IM now goes through all tests as designed and shows a PA for PASS at the end of the test. I advised the customer to monitor ice production I called techline to report. SR#7731016088.No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Meadowlakes, Texas 78654
Justin
Job Details:
06/16/2021
"(MM) Arrived on site for LED in fridge not coming on. Upon arrival I noticed that the freezer LED and top of fridge was out. I replaced the light in the freezer and observed all lights were now illuminated. Unit is now working as designed. Called complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Buda, Texas 78610
Leonardo
Job Details:
06/16/2021
Arrived on site to test unit for not pre heating. Found oven not responding. Did a hard reset to board and unit pre heating. Found ui not connected to Wi-Fi and lost communication to board.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS00
Near Round Rock, Texas 78665
Wesley
Job Details:
06/16/2021
"Arrived onsite and replaced he fm sell and completely defrost evap, all checks good. Advised customer on repair"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, Texas 78641
Justin
Job Details:
06/16/2021
"Arrived on site for a wall oven not reaching proper temps. Upon arrival the customer stated they had their yearly inspection and they found the temps to low. I checked the temps with my thermocouple and found it working as designed. However, I did find the gasket not sealing properly allowing some heat to escape. I replaced the gasket. Unit is now working as designed. Call complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ00
Near Johnson City, Texas 78636
Robert
Job Details:
06/16/2021
Arrived on job for complaints of no ice. Found the hose to the icemaker funnel block. Removed hose and removed ice. Reinstalled hose and test. No leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Leander, Texas 78641
Lou
Job Details:
06/16/2021
"Arrived on site to inspect refrigerator leaking water from ice maker. Upon further inspection, I found a drop of water on the tray below the ice chute door. I inspected the ice door and found it not sealing properly and allowing warm air into the ice bin and melting the ice causing the leak. I removed the ice chute plate and found the plate gasket torn. Using some permagum, I sealed the plate to the door. ; ordrng 1 WPW10577864 (Separator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Georgetown, Texas 78633
Lou
Job Details:
06/16/2021
"Arrived on site to inspect refrigerator leaking water from the ice door area. Upon further inspection, I found water in the dispenser tray. Customer advised that the ice maker recently began to make ice again. I found the right RC door gasket torn from top corner to the bottom corner on the left side. I found the ice door is not sealing properly allowing warm air up into the ice bin and melting the ice causing it to leak through the ice door onto the tray. Also found the deli door reservoir, under the deli control, full of water and the deli door harness corroded and wires broken. Found the deli control corroded. Inspected the deli harness in the cabinet and found the brown wire to the harness broken.. I found wat in the bottom the RC section due to the RC evap drip pan being badly warped. I am ordering the right RC door gasket, left deli door, deli control, deli harness, RC evap drip pan assembly, CNOTE-SHIMS (4), clips, RC evap,motor/harness, CNOTE-AUTHORIZATION, CNOTE-2 HOUR JOB. Upon returning, all parts ordered including the ice door will need to be replaced. Also, the drain tube will need to be inspected and cleaned and sealed with silicone. No water leaks observed during service, office schedule return service if repairs are approved. ; ordrng 1 W11457241 (Drip pan assembly) and 1 W11087438 (RC evap motor harness) and 1 W10846057 (RC door gasket) and 1 W10815671 (Left deli door) and 1 WPW10769076 (Deli control) and 1 W11170612 (Deli harness) and 4 CNOTE (SHIMS (4))s and 1 CNOTE (AUTHORIZATION) and 1 CNOTE (2 HOUR JOB)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, Texas 78738
Luis
Job Details:
06/16/2021
Arrived on site for water leaking from icemaker. Ran diagnostics icemaker tray not rotating and reading that it passed water over filing icemaker tray without rotating and dumping ice. Replaced icemaker ran diagnostics passed ran fill test passed.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Austin, Texas 78745
Jacob
Job Details:
06/16/2021
Arrived onsite to replace he motor once again. Repl motor. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PRXS3
Near Austin, Texas 78734
Kevin
Job Details:
06/16/2021
"Arrived on site and inspected ice machine and found it has been running for 6-7 hours. This is not enough time To fill ice machine to determine if it is overproducing. Took one picture of current production, Also found ice machine is leaning slightly forward miss me also be why customer experiences water on the floor when it is full. Replaced bin thermistor And raised front seat until ice machine is leaning slightly back,job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Leander, Texas 78641
Kayman
Job Details:
06/16/2021
Arrived onsite for oven over heating. Upon inspection I found the customer had an inspection done and the inspector found the unit to be over heating according to their thermometers. I accessed and tested the sensor at the control and it was within range. I confirmed the bake and broil relays are cycling as designed. The unit is working as designed at this time. Job complete.
We serviced a
UNKNOWN REFRIGERATOR
Model GARF30FDGB00
Near China Spring, Texas 76633
Jonathan M
Job Details:
06/16/2021
Arrived on site for a refrigerator that?s not cooling and has frost buildup on the back wall. Inspected unit and work area. Tested the unit in diagnostics and found the heater turning on indicating there was no issue with the heater circuit. Defrost at the unit completely and checked resistance on my thermistors. Both seemingly checked OK. We?re in the unit through diagnostics again and found the unit showing an evaporator thermistor failure. Replaced evaporator thermistor and control and tested unit. Unit begin working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Cedar Park, Texas 78613
David S
Job Details:
06/16/2021
"Onsite to install previously diagnosed parts. Installed gearcase, motor, cam, actuator, belt, capacitor. Reassembled, re-calibrated machine, verified unit fills, agitates, spins, and drains. No leaks after repair. Unit no longer makes any squeaks or squealing noises. Unit functioning as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MED8200FC
Near Leander, Texas 78641
Justin
Job Details:
06/16/2021
"Arrived on site for a dryer not heating. Upon arrival we tested the unit and it had no heat at all. I checked voltage at the wall, terminal block, and to the control. All were good. I then gained access to the heating components and found the element, thermostats, sensors, and fuse ohmd out good. I then checked the white/red wire from element unplugged to ground while the load was activated and found no voltage. I did the same for the red wire to the element and found 120V. This indicates a possible faulty control. I gained access to the control and checked voltage from K2 red to ground and had no voltage, and black to ground had 120V. This indicates a faulty control. I replaced the control and tested the unit. The unit was now running as designed. The customer had a question about clean lint screw flashing on the unit. I advised them on proper cleaning of the screen and lack of airflow at the wall could cause this. I cleaned all lint out of the unit and started a cycle, the error went away. I also advised the customer I checked all sensors and the sensor for it checked good. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Temple, Texas 76502
Jonathan M
Job Details:
06/16/2021
Arrived on site for a dryer that has one of the fence broken. Inspected unit and work area. Confirmed customer?s complaint and replaced a baffle and one of the screws that was damaged. Tested unit and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXTL01
Near Georgetown, Texas 78633
Jonathan S
Job Details:
06/16/2021
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found optics flash rapidly with beam clear. Found temperature correct in FC. Will need to replace optical control and continue to test ice maker. Removed failed control and installed new. Assembled unit and advanced cycle ice maker. Found all tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Georgetown, Texas 78633
Lou
Job Details:
06/16/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the three major heating components failing, I removed and replaced the magnetron, capacitor & diode. Tested unit and it is operating as designed. Placed unit back on the wall and retested and unit continues to operate as designed. Job completed."
We serviced a
GE RANGE
Model JBS03BC3WH
Near Killeen, Texas 76543
Al
Job Details:
06/16/2021
We serviced a
MAYTAG WASHER
Model MVWX700XW1
Near Belton, Texas 76513
Tyler
Job Details:
06/16/2021
"Arrived on site for washer not cycling correctly. Upon arrival I found no error codes in diagnostics. Ran high speed agitation, and spin and found washplate skipping on gearcase shaft. Also found gear case had leaked oil all over under carriage of washer. I was able to verify which parts would and wouldnt be covered under limited warranty repair.following parts need to be ordered.W10215119 washplate, W10326374 cam, W10006401 gear case, W10006384 belt, W10278117 capacitor, W10006355 actuator, W10238268 inner tub assembly, W10249628 motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near China Spring, Texas 76633
Jonathan M
Job Details:
06/16/2021
Arrived on site for a washing machine that is making a clicking sound and will not agitate. Inspected unit and work area. Customer advised that the unit is not washing their clothes as the agitator does not actually turn. Tested the unit in a manual agitation and confirm customers complaint. Looked underneath the unit and found the shifter detached from the cam. Replaced actuator and tested unit. Unit began working as designed. Call complete.
We serviced a
GE MICROWAVE
Model JNM3151RF1SS
Near Temple, Texas 76502
Tyler
Job Details:
06/16/2021
Arrived on site for microwave making rattling noise. Upon arrival I found unit had some wear and tear over the past few years. Door handle was falling off unit leading to whole door needing to be replaced due to wear damaged handle has to mount to door. Unit also had a lot of grease build up on outside of unit and inner cavity near high voltage equipment. Unit no longer heats. Was not able to confirm any raffle noises during tests. Do to amount of wear on unit we had a hard time accessing a lot of components due to risk of breaking more parts trying to disassemble unit.
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Temple, Texas 76502
Tyler
Job Details:
06/16/2021
(CS) Arrived on site for water tasting weird and gasket not sealing on RC. Upon arrival found that RC door gasket was cracked and falling off on bottom of the door. Was able to replace door gasket and seal it to liner. Also found that door gasket was causing mold to form around reservoir. Replaced reservoir tested unit and found dispenser functioning as designed and no longer has weird taste. Call complete.
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Waco, Texas 76708
Jonathan M
Job Details:
06/16/2021
Arrived on site for a washing machine that is not draining. Inspected unit and work area. Attempted to drain the unit and found the unit not even attempting to drain. Removed hoses in cleared out water. Checked drain pump for any obstructions and found none. Checked voltage coming from the control to the drain pump and found proper voltage. Checked voltage at the drain pump and found proper voltage. Replaced drain pump and tested unit. Unit began working as designed. Call complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID
Near Jarrell, Texas 76537
Jonathan S
Job Details:
06/16/2021
"Arrived on site to install previous diagnosed part. Removed console and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Temple, Texas 76501
Tyler
Job Details:
06/16/2021
(CS) Arrived on site to install previously diagnosed parts. After repairs reassembled and tested unit and found unit heats and spins in all cycles. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Hutto, Texas 78634
Wesley
Job Details:
06/16/2021
Arrived on site and found electrode harness disconnected. Repaired. One now ignites as designed. All checks good.
We serviced a
FRIGIDAIRE RANGE
Model FEF366EMC
Near Killeen, Texas 76543
Al
Job Details:
06/16/2021
Arrived back on site to install previously ordered parts.Removed and replaced the element and parts ( overlay and control)that were sent to the customer.Reassembled and unit tested as designed.Unit now functioning properly.JOB COMPLETE
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS10C
Near Waco, Texas 76708
Jonathan M
Job Details:
06/16/2021
Arrived on site for a dishwasher that won?t complete cycle is in this tripping the breaker. Inspected unit and work area. The customer advised that the unit has stopped tripping the breaker but will not do anything from fill to re-circulate water or drain. Confirmed customers complaint and checked voltage going to the unit. Found proper voltage. Checked to see that the unit would start if certain components were disconnected and found the unit still not starting through all of my checks. Checked the main control for voltage and found voltage not being sent from the control. Spoke to SW and was advised to check voltage going through the latch. She advised that this unit send voltage to the control two ways and had me check both. Found part of the latch not sending voltage to the control and causing the issue. Replaced latch and tested unit. The unit began working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Kempner, Texas 76539
Al
Job Details:
06/16/2021
"Arrived back on site to install previously ordered actuator. Removed and replaced it, tested unit and unit tested as designed.JOB COMPLETE"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Killeen, Texas 76549
Tyler
Job Details:
06/16/2021
Arrived on site for dryer not heating. Upon arrival I found dryer heating as designed. All heating hardware passed ohms and continuity tests. Found dryer had no clogs in venting (unit had been moved to another apt before diagnosis) did however find the front bulk head had been damaged before our arrival and was causing front bulkhead panel to shake off of units chassis frame. Will need office to reschedule once Ava of parts is known; ordrng 1 279443 (Panel (White)) and 2 W10854425 (Clip)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB06
Near Killeen, Texas 76549
Tyler
Job Details:
06/16/2021
"Arrived on site for refrigerator not cooling. Upon arrival found compressor, condenser/evap fans all running as designed. Upon further inspection found evap coil after 20 minutes on site wasnt frosting up at all. Dryer was cold and getting no heat transference. Found amperage to compressor at .87. At this time the compressor is internally failing and causing unit not to cool. Office will need to reschedule for a sealed system repair with a lock ring kit once Availability of parts is known. ; ordrng 1 W11480426 (Compressor) and 2 W10896678 (Coupler)s and 2 W10896677 (Couplers)s and 1 Unknown (Evap coil/research) and 1 WPW10143759 (Uv dryer) and 1 W10913906 (Access coupler) and 2 W10897195 (Coupler)s and 2 W11401413, (Coupler)s and 2 W11401417 (Coupler)s and 2 W11401409 (Coupler)s and 1 Unknown (Lokring kit)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Killeen, Texas 76549
Tyler
Job Details:
06/16/2021
(CS)Arrived on site for F3E0 error code. Confirmed error code and upon further diagnostics found oven temp sensor was slightly out of range. Oven cavity sensor was fine. Replaced oven temp sensor and main Control still not reading proper temperatures from new sensor. Office to reschedule once availability of main control is known. ; ordrng 1 W11528352 (Control (Black))
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Temple, Texas 76502
Jonathan M
Job Details:
06/16/2021
Arrived on site for a washing machine that?s not dissolving soap and is leaving clothes dirty. Inspected unit and work area. The customer advised that she took a screwdriver to engage the latch so she could watch what was happening during agitation and found the agitator not moving. Confirmed customers complaint and found that the shifter was disconnected from the cam. Reattached the shifter for the time being but the actuator was not sent with me. Ordering part in the office will need to contact the customer about a return date due to an out of stock item.; ordrng 1 W10913953 (actuator)
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW01
Near New Braunfels, Texas 78130
Noah D
Job Details:
06/16/2021
"Arrived on site to inspect unit for not completing cycle, upon inspection found the error codes which indicated a bad pressure switch, tested the unit for all other functions and found the door opened when water was present.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near New Braunfels, Texas 78130
Noah D
Job Details:
06/16/2021
"Arrived on site to inspect unit for leaking from door, upon inspection found the unit was leaking from Icemaker. Ordering Icemaker. Office to reschedule ; ordrng 1 241798231 (ICEMAKER )"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
06/16/2021
Arrived on site for Microwaved sparked and then shut off completely and does not work anymore. Found diode burnt and had gone out. Removed diode and installed new diode. Tested microwave and it is heating as designed. Job completed.
We serviced a
GE WASHER
Model GFW400SCK0WW
Near Dripping Springs, Texas 78620
Robert
Job Details:
06/16/2021
Arrived on job for complaints of not washing. Ran diagnostics and found code for motor error. Spoke with SW we will include the harness and inverter. Will need authorization for motor not running and harness damaged and inverter failure. ; ordrng 1 WH12X20902 (inverter) and 1 WH19X10070 (harness - motor) and 1 WH20X10078 (motor asm kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRJ25CNST00
Near Cedar Park, Texas 78613
David S
Job Details:
06/16/2021
Onsite for unit not making ice. Found air in water line after they got RO system fixed and found water fill line to IM frozen. Purged air out of water dispenser line and steamed out IM water fill tube. Informed customer to wait 24-48 hours for full production of ice. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS00
Near Georgetown, Texas 78633
Jonathan S
Job Details:
06/16/2021
Arrived on site for oven not heating. Inspected unit and work area. Tested operation and found no heat. Powered unit off at circuit breaker. Gained access to control and measured resistance in thermal limiter and bake element. Found limiter closed and bake element at 20 ohms. Powered unit on and measured voltage at terminal block and found 9 volts at L2 and 120 volts at L1. Informed customer on voltage issue and failure could be at breaker or junction box. Customer will need to contact and electrician. Job completed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Copperas Cove, Texas 76522
Al
Job Details:
06/16/2021
"Arrived on site and inspected dryer not heating.Emptied customers wet clothes out and tested the unit and confirmed the unit will require and element, thermostat, cutoff, timer and other parts to complete the repair.Office to schedule return services due to parts availability.NEEDS MORE WORK ; ordrng 1 279838 (ELEMENT) and 1 WPW10185992 (TIMER) and 1 279816 (HI-LIMIT TSTAT) and 1 W10900067 (Cutoff) and 1 WP3977767 (Thermistor-Fix)"
We serviced a
WHIRLPOOL WASHER
Model GSQ9611KQ0
Near Austin, Texas 78746
David Z
Job Details:
06/16/2021
"Arrived on site to install gearcase and related parts to resolve washer not moving. Performed additional diagnoses after I was able to drain via shop vac. Talked to SW who had me test and check the motor and coupling. I found the coupling was good. But the motor just buzzed even when removed. I found lid switch was failed to start and I had to jumper it to get motor to buzz this time. If I twisted the shaft of the motor it would take off and spin, indicating a failed capacitor. Ordering a capacitor and lid latch. That may resolve the issue, but I cant confirm gearcase is not needed until its under load. Office to schedule when parts arrive. ; ordrng 1 3949247V (Lid Switch) and 1 WP3352287 (Motor) and 1 WP8572720 (Capcitor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, Texas 78628
Lou
Job Details:
06/16/2021
"Arrived on site to inspect microwave not heating and burning odors. Upon further inspection, I tested the unit with a cup of water and it failed to heat. While testing, I could hear a loud humming noise. Pulled the unit from the wall and found the diode was burnt and capacitor and magnetron not operating. I removed and replaced the magnetron, capacitor, & diode and retested. Unit is operating as designed. After placing the unit back in its place, I retested and unit continues to operate as designed. Job completed"
We serviced a
WHIRLPOOL VENTHOOD
Model VWU37UC0FS0
Near New Braunfels, Texas 78130
Noah D
Job Details:
06/16/2021
"Arrived on site to inspect unit for leaking from outer vent, upon inspection found the unit condensates from the heat into the vents and causes the issue, instructed customer to contact builder for possible fixes.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near San Marcos, Texas 78666
Andrew
Job Details:
06/16/2021
"Arrived on site to test unit for leaking from bottom of door. Found drain hose extension was not installed. Causing drain hose to pinch and pulling unit forward causing water to leak from door area. Worked with maintenance on getting unit good and leveled. Tested unit, unit works good. No leaks detected. Advised maintenance on getting extension to prevent future issues. Job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Blanco, Texas 78606
Robert
Job Details:
06/16/2021
Arrived on job for complaints of not making ice. Found the compressor working properly but grid not plugged in. Plugged in grid and test.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/16/2021
"Arrived on site to test unit for loud squeal. Found belt and drive pulley were slipping. Found no signs of gearcase leak or failure. Replace cam assembly and belt, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
GE DISHWASHER
Model GDF520PSD1SS
Near Austin, Texas 78735
Leonardo
Job Details:
06/16/2021
Arrived on Site to test unit for unit not washing correctly and not drying. Found dirty filter cleaned filter out and reset board and unit working as designed. Job complete.
We serviced a
KENMORE DRYER
Model 110.9659124
Near New Braunfels, Texas 78130
Noah D
Job Details:
06/16/2021
"Arrived on site to inspect unit for not heating, upon inspection found the unit tumbling and drying but not heating. Checked element and it tested good.
We serviced a
KENMORE OVEN
Model 790.9240301
Near Georgetown, Texas 78628
Jonathan S
Job Details:
06/16/2021
Arrived on site to install previous diagnosed part. Removed failed control and installed new with overlay. Assembled unit and tested operation. All tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QVS01
Near Austin, Texas 78732
David Z
Job Details:
06/15/2021
"Arrived on site to diagnose icemaker that is not producing ice. On arrival customer let me know that if they were filling the unit, it would actually harvest and make ice. I removed the icemaker to test, and found what felt like a frozen fill line. I steamed out the small ice in the fill line and the unit filled after. Customer had recently replaced filter to attempt to resolve. Issue was likely due to a clogged filter causing an ice buildup, or excess moisture in the FC. , no water leaks found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY08
Near Copperas Cove, Texas 76522
Al
Job Details:
06/15/2021
Arrived on site to install previously ordered ice maker.Removed and replaced it and unit was harvesting when I departed.Customer witnessed the repair.JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/15/2021
"Arrived on site to replace compressor and filter drier from previous diagnosis. Replaced compressor, system held vacuum for 20mins. Charged system to specs, evap started forming ideally. No signs of leaks from solder joints. Job complete."
We serviced a
JENN-AIR COOKTOP
Model JGD3430BS00
Near Round Rock, Texas 78664
Wesley
Job Details:
06/15/2021
"Arrived onsite to repair the cooktop which had multiple problems and rusted screws and needed and overhaul. . ; ordrng 1 W10467729 (Valve) and 1 74007736 (Burner head lf) and 2 74007735 (Burner head, large)s and 1 74007734 (Right front burner head) and 1 WP7527P031-60 (Ohold) and 1 WP7527P002-60 (Ohold) and 1 74009553 (Ohold) and 1 WP7527P003-60 (Ohold) and 8 WP90767 (Screw)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5800SW0
Near Georgetown, Texas 78633
Lou
Job Details:
06/15/2021
"Arrived on site to inspect washer not spinning. Upon further inspection, I turned the unit on to Spain and tested and found the basket is not spinning. I removed the outer shell and inspected the motor and coupler and found both in good condition. With the shell off, I retested spin and found the shaft spinning but the basket not catching.
We serviced a
KITCHENAID WINE COOLER
Model KUWS24RSBS00
Near Georgetown, Texas 78628
Jonathan S
Job Details:
06/15/2021
Arrived on site for wine cooler not cooling. Inspected unit and work area. Found compressor running. Gained access to compressor and measured amp draw. Found Indication of a sealed system leak.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Austin, Texas 78754
Scott
Job Details:
06/15/2021
"Arrived on site ,replaced damaged control panel . No other issues found."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near Volente, Texas 78641
Tommy
Job Details:
06/15/2021
Arrived onsite for dishwasher not drying efficiently. Upon arrival found unit operating as designed. Spoke with customer on rinse aid and unit different settings. Unit is operating as designed job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, Texas 78744
Jacob
Job Details:
06/15/2021
Arrived onsite to replace panel and handle. Replaced parts. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Lakeway, Texas 78738
Robert
Job Details:
06/15/2021
Arrived on job for complaints of not washing. Ran diagnostics and found codes f5e3 and f5e1 both for lid latch error. ; ordrng 1 W10810403 (lid lock assy)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, Texas 78130
Noah D
Job Details:
06/15/2021
"Arrived on site to inspect unit for not agitating during cycles, upon inspection found the incorrect actuator on the unit, ordering new actuator to fix issues. Please place on cancellations. Office to reschedule ; ordrng 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Burnet, Texas 78611
Cliff
Job Details:
06/15/2021
Arrived on site to replace previously ordered parts for refrigerator. . ; ordrng 1 W10507884 (Compressor)

