Service History 1245 - Appliance Express

Near Leander, TX 78641

Lou

Job Details: 09/01/2020

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to inspect range not working. Upon further inspection, I found the display blank and non-responsive. I pulled the unit out and tested the outlet and it was good. Pushed the unit back in its place and began to remove the console, at which time, the display came on. Once I had the console removed, I found a screw sitting on the main control. The power had gone off again and when I removed the screw, the power came back on. I placed the unit in diagnostics and checked error codes and found F6E0. Cleared the code and tested. Unit is operating as designed. I reinstalled the console and retested. Unit continues to operate as designed. Customer advised that they admit connected to WiFi before the unit began to malfunction. I advised the customer of my findings and recommended they contact our office if the unit display goes blank again. No gas leaks detected during service, job completed."

Near Austin, TX 78731

Wesley

Job Details: 09/01/2020

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite and replaced damaged control panel. Alll checks good. Unit is now operating as designed.

Near Austin, TX 78730

David Z

Job Details: 09/01/2020

WASHER WHIRLPOOL MVWB865GW0 "Arrived on site to diagnose washer that is not filling with water at all. Customer told me that the hot cut out a bit ago, now cold does not work either. Checked errors and had several errors all relating to valves.Replaced valve and retested. All is now working as designed. Call complete."

Near Lago Vista, TX 78645

Paul

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for a refrigerator that the RC door is hard to open. I found the unit doing the same thing it was doing on the previous visit. I showered mr that when the FC door was opened the RC door was easy to open. I checked the drain and made sure it was clear. I showed mr that when the drain tube was empty the door opened easy but I explained that when the unit goes thru a defrost and the trap is holding water again the RC door will be harder to open especially if the RC dampener is closed and the FC is cooling. I called techline and spoke with Chris SR# 7728700797 and gave him my findings for documentation. Call complete.

Near Austin, TX 78701

Robert

Job Details: 09/01/2020

WASHER WHIRLPOOL WFW560CHW0 "Spoke to maintenance and service call was for noisy dryer. Tested unit and the noise was normal use noise, non excessive. Job complete"

Near The Hills, TX 78738

Brandon

Job Details: 09/01/2020

DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site for customer complaint of unit not washing, found diverter motor not finding home position, ordering sump assembly ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10875442 (cntrl-elec) and 1 W10891912 (panel-cntl) and 1 WPW10605057 (pump and motor assy)"

Near Leander, TX 78641

Lou

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site to inspect refrigerator door open light blinking and no lights on in the unit. Upon further inspection, I found the open door light blinking, no lights on in the unit with door open still cooling. I removed the top panel and tested the door switch and it is good. While placing the door switch back into its housing, sparks shot out from the control area. I inspected the controls and found the F1 connector on the filter/power board was burnt. I tested voltage to the F1 and it read 122V but there was no voltage coming out. I advised the customer of my findings and that the unit would need the control kit.I am ordering the control kit and UI panel and office to schedule return service. Power was left off to the unit, no water leaks observed during service.; ordrng 1 W10468945 (contrl-box) and 1 W10801767 (cntrl-elec)"

Near Austin, TX 78703

Robert

Job Details: 09/01/2020

WASHER MAYTAG MHW8200FW0 "Arrived onsite to replace previously diagnosed parts. Replaced control panel, tested unit and unit functions correctly. Also inspected bellow and bellow did not show signs of excessive water retention. Bellow has normal water left during wash cycle. Left over water would need to be removed by the customer to prevent potential mold growth. Job complete."

Near Austin, TX 78704

Luis

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for no water. Found harness not making good contact to valve,reinstalled harness fully to valve,tested water dispenser,water dispenser working,adjusted filter housing tested filter removal good."

Near Austin, TX 78745

Luis

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for led issues. Diagnosed a defective freezer led,removed defective led module installed a new freezer led module powered unit on all leds working as designed"

Near Austin, TX 78746

Luis

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KBLC36FMS01 "Arrived on site for ice build up. Found fill tube not inserted to icemaker correctly. Installed fill tube correctly to icemaker,ran harvest test passed no leaks"

Near Austin, TX 78738

Brandon

Job Details: 09/01/2020

DISHWASHER JENN-AIR JDTSS244GL0 "Arrived on site for customer complaint of unit making noise during dry cycle, found no error codes in diagnostic cycle, found noise coming from blower vent motor. Ordering blower motor. ; ordrng 1 W11228135 (VENT MOTOR)"

Near Round Rock, TX 78665

David S

Job Details: 09/01/2020

OVEN WHIRLPOOL WOD51EC0AS01 "Arrived on site for wall oven having no power after a self clean. I gained access to the thermal fuse and control. I found the thermal fuse broken, I also found the thermal limiter for the lower oven broken as well. I replaced both fuses. I reassembled the unit and tested its operations. All tested good.

Near Meadowlakes, TX 78654

James

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found fresh food evaporator frozen solid. Steamed away ice and found thermistor damaged. Installed new harness and ui to correct defrost issue. Tested operation and found unit working properly. Job complete

Near Austin, TX 78704

Wesley

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite and was able to clear obstruction without getting burins fridge. Thawed all ice and verified drain function. All checks good. Advised customer on repair all checks good.

Near Georgetown, TX 78626

Cliff

Job Details: 09/01/2020

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to replace previously ordered parts for dishwasher. Found hinges were bent and panel shorted out. Replaced both hinges and control panel and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Austin, TX 78731

Luis

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KFCO22EVBL1 "Arrived n site for noise complaint. Power cycled unit diagnosed noise from damper control,removed defective damper installed a new damper powered unit on,noise no longer present. .; used 1 WPW10594329 (DAMPER CONTROL) from stock"

Near Austin, TX 78730

David Z

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KSCS25FVMS03 "Arrived on site to diagnose dispenser not dispensing ice. Found auger motor was not turning. Could hear relays clicking, but motor was not running. Removed and replaced motor. Retested and unit is now dispensing properly. Cleaned some corrosion off the motor connector as well. Call complete."

Near Driftwood, TX 78619

Leonardo

Job Details: 09/01/2020

DISHWASHER KITCHENAID KUDS01DLSS2 "Arrived on site to replace vent and gasket, replaced both parts test unit and found unit still clicking, found shorted control board, removed new vent and gasket. Installed old vent and gasket. Job complete"

Near Austin, TX 78744

Kevin

Job Details: 09/01/2020

WASHER MAYTAG MVWX655DW2 "Arrived on site to test unit for not washing. Tested unit found error code f7e1 basket feed fault. Found drive belt had fallen off tub pulley. Reattached belt onto pulley. Recalibrated and explained to customer recommended loading procedures. Tested unit, unit works great. No leaks detected. Job complete."

Near Austin, TX 78759

Wesley

Job Details: 09/01/2020

WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite and found unit leaking from door gasket due to obstruction. Cleared obstruction. Also found unit may be experiencing some complications due to air trap issue. No error codes saved. Reset unit and cleared airtrap. All checks good.

Near Austin, TX 78701

Robert

Job Details: 09/01/2020

WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for washer leaking. Tested unit and evidence showed cause of leaks were coming from dispenser. Also, bulletin on faulty dispenser validated cause. Need 2 man for repair. ; ordrng 1 W11465532 (DISPENSER ASSEMBLY )"

Near Georgetown, TX 78633

Cliff

Job Details: 09/01/2020

VENTHOOD MAYTAG UXT5430ADS

Near Austin, TX 78722

Scott

Job Details: 09/01/2020

WASHER WHIRLPOOL MHW8630HW0 "Arrived on site ,replaced dispenser housing . Ran diagnostics valve tests and full diagnostics wash test with top off . No water leaks detected at time of service. Job complete"

Near Buda, TX 78610

Richard

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRF555SDHV03 Arrived onsite for the refrigerator not dispensing ice properly. During testing found that the there is cube and crushed ice coming out at the same time. Found that the ice container arm is not working properly. Will need to replace ice container and solenoid. Customer also had a complaint about a noise coming from ice box area sounding like metal tapping on metal. Tested damper control but could not duplicate the issue. Advised customer to video record noise. Ordering damper control and ice container and office to schedule ; ordrng 1 W11185686 (ice-contnr) and 1 WPW10196393 (damper control assy)

Near Georgetown, TX 78628

Cliff

Job Details: 09/01/2020

DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found bad door gasket. Replace door gasket and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Round Rock, TX 78681

David S

Job Details: 09/01/2020

OVEN WHIRLPOOL WOS51EC0HS02 Arrived on site to install previous diagnosed parts. I removed the hinges and replaced with new. I reinstalled the door. The customer inspected the door and said it looks good to him. Job complete.

Near Austin, TX 78739

Kevin

Job Details: 09/01/2020

DRYER WHIRLPOOL GEW9200LW1 "Arrived on site and found a four prong cord needs to be added and then suppose needs to be added. After correcting used airflow tester and found airflow is bad. Recommended to customer that a service be used to clear the vent to the exterior of the building, job complete"

Near Austin, TX 78730

Luis

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KSSS36QDX05 "Arrived on site for cooling complaint. Temp reading 20° in freezer,excessive amount of heat from compressor compartment,removed cover found weka to no air flow from condenser fan. Diagnosed unit will need a new condenser fan. Condenser fan motor assembly is

Near Austin, TX 78725

Scott

Job Details: 09/01/2020

WASHER WHIRLPOOL WTW7000DW4 "Arrived on site for washer not getting water .ran diagnostics valve would just hummm . Replaced valve, unit is now getting water. Ran full diagnostics test all checked normal . No water leaks detected at time of service. Job complete."

Near Mustang Ridge, TX 78610

Leonardo

Job Details: 09/01/2020

DISHWASHER KITCHENAID KDTE234GPS1 "Arrived on site to test unit for damage from front left bottom panel. Replaced front panel, new panel inspected no damage found. Job complete"

Near Leander, TX 78641

Lou

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site to inspect refrigerator noises. Upon further inspection, I could hear the unit making a loud vibrating noise and when a door on the unit is opened, the noise stops. I opened the FC door and found a block of ice/frost on the evap cover. I removed the cover and found that the evaporator is not defrosting. Using my steamer, I removed the ice/frost and found the defrost heater was not plugged in. Plugged the heater in and placed unit in diagnostics and tested defrost. The uni"

Near Lakeway, TX 78734

David Z

Job Details: 09/01/2020

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site to diagnose ice machine that customer says had lost power twice. Last time he opened and closed door and unit powered on and has been working ever since. I removed the front panel and checked all visible connections and found harness wire going to main external drain pump loose. Secured that connection. All other connections were good. Attempted to tap the unit and move it around a bit to recreate failure and could not get it to duplicate. If issue persists will need to return with a control / UI / harness / transformer. All is working as designed at this time. Call complete.

Near Austin, TX 78703

Wesley

Job Details: 09/01/2020

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onsite and installed new bin thermistor. All checks good.

Near Dripping Springs, TX 78620

Leonardo

Job Details: 09/01/2020

OVEN WHIRLPOOL WOS51EC0HS02 "Arrived on site to replace damaged frame glass, replaced frame glass tested door close, door closes properly. Job complete"

Near Kyle, TX 78640

Richard

Job Details: 09/01/2020

MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for the microwave making a noise. Replaced blower motor assembly that was ordered and noise is gone. Microwave tested good. Complete

Near Austin, TX 78737

Kevin

Job Details: 09/01/2020

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found no save error codes, ran test cycle everything passed properly. Inspected suspension and everything is good. Customer heard a noise while doing laundry and other than the possibility of an unbalanced load all components on washer are not making any excessive noise no water leaks from connection, Job complete"

Near Austin, TX 78744

Kevin

Job Details: 09/01/2020

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site and inspected microwave and heard rattling noise when vent fan is running, dropped microwave and found construction debris causing noise after clearing microwave is running properly, job complete."

Near Austin, TX 78703

Wesley

Job Details: 09/01/2020

DISHWASHER MAYTAG MDB4949SHB1 Arrived onsite and found broken control panel. Repaired by replacing control panel. Unit is now operating as designed.

Near Austin, TX 78746

Kevin

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL ET1FHMXLQ00 Arrived on site to test unit for freezing in upper shelve of refrigerator. Tested unit and no freezing was present. Instructed customer if desired return air could partially be blocked of cold air in fresh food section. Refrigerator is operating as designed. Job complete.

Near Austin, TX 78744

Kevin

Job Details: 09/01/2020

DRYER WHIRLPOOL WED5000DW2 "Arrived on site to test unit for no heat. Tested unit found proper voltage to unit, proper air flow, and heat is good. Job complete."

Near Austin, TX 78733

Kevin

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found fresh food light is flickering and freezer light is completely out. Replaced both LED modules and all interior lights are operating properly now. Took 1 picture. No water leaks from connections at time of service, job complete."

Near Marble Falls, TX 78654

James

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. Found hinge pin in upper hinge has broken off of hinge. Unit will need new hinge to repair. Office to schedule return services ; ordrng 1 W11409290 (HINGE)

Near Round Rock, TX 78664

Kayman

Job Details: 09/01/2020

REFRIGERATOR MAYTAG MFI2665XEW7 Arrived onsite for refrigerator with ice build up in freezer. Upon inspection I found a sheet of ice on the bottom and a lot of condensation on the roof and sides of the FC. I inspected the drain tube duck bill and it was clogged so I cleaned it out. The unit still has a sealing issue with the FC door gasket. I removed the sheet of ice at the bottom of the unit and the door closed and sealed as designed.

Near Hutto, TX 78634

Kayman

Job Details: 09/01/2020

WASHER WHIRLPOOL WTW4855HW1 Arrived onsite for washer not spinning or advancing into wash cycle. Upon inspection I found no error codes. I inspected the bottom of the unit and found the belt had come off the cake and was sitting in the pully shield. I re attached the belt and retested the unit. Unit is working as designed at this time and no leaks detected during time of repair. Job complete.

Near Mustang Ridge, TX 78610

Richard

Job Details: 09/01/2020

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher leaking. During testing found that the vent gasket was the cause of the leak. It was out of alignment. Adjusted vent housing gasket and dishwasher tested fine and no leaks detected. Was able to fix the dispenser door. No parts were required. Complete

Near Round Rock, TX 78665

Kayman

Job Details: 09/01/2020

RANGE KITCHENAID KFGD500ESS04 Arrived onsite for range with un even cooking. I began the AVG temperature testing process and gave techline a call. He advised me to use the weighted coupler technique to take the average. In the top oven the average was about 20 degrees below set temp and in the bottom the average is about 20 degrees above the manufacturer allows a 30 degree difference in temps high or low. I noticed the flame spreader was slightly warped on one side so I manipulated it back into correct position. I explained to the customer the different cooking results with different pan material. Techline also advised me that the airflow slightly favors one side so rotating your cooking tray can help with the issue. SR#7728693625. Job complete.

Near Pflugerville, TX 78660

Kayman

Job Details: 09/01/2020

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for range with center burner that wont ignite. Upon inspection I found the center burner ignitor not sparking. I accessed the spark module and all connectors were seated and secure. I pulled the ignitor wire and found a small cut in the wire. I reassembled the unit and retested. I found the center ignitor now intermittently igniting. Will need a new ignitor wire. Im ordering a ignitor the ignitor wire and spark module just Incase for repair. Ignitor (WPW10515459) spark module (WPW10110523) ignitor wire (W10623833). ; ordrng 1 W10623833 (harns-wire) and 1 WPW10110523 (module-spk) and 1 WPW10515459 (igntr-surf)

Near Lago Vista, TX 78645

Paul

Job Details: 09/01/2020

RANGE WHIRLPOOL WFE320M0EB2 Arrived onsite for a range to replace the previous diagnosed parts. I replaced the main harness that came with a new terminal block. I tested all functions of the range and the unit is working as designed. Call complete.

Near New Braunfels, TX 78132

Noah D

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect fridge for loud noise during operation, upon inspection found no noise but large quantities of food blocking air flow, moved food and tested all moving parts in fridge, no noise found, instructed customer to video the noise if it returned. Job complete"

Near Kingsland, TX 78639

James

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and found ice bucket stuck. Found ice bucket release not letting go of locks in door. Removed ice bucket and cleared build up that has gotten under ice bucket. Installed new bucket and tested. Unit tests good. Job complete

Near West Lake Hills, TX 78746

Luis

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for water leaking. Diagnosed a clogged drain,removed ice build up in freezer,removed compressor cover,found obstruction in drain tube,cleaned drain tube.

Near Austin, TX 78739

Luis

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KRFC302EBL00 "Arrived on site for cooling complaint. Pierced low side pressure reading -20 diagnosed a leak in the system. Replaced compressor,evaporator and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Round Rock, TX 78681

Kayman

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KSRS25RSBL01 Arrived onsite for refrigerator not dispensing ice but it is producing ice. Upon inspection I found the ice dispenser motor had failed. I replaced the motor and tested the unit. The unit is now dispensing as designed. Job complete.

Near Dripping Springs, TX 78620

Brandon

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KRFC704FSS01 "Arrived on site to replace regulator valve and water line, after replacing, found water pressure out of rear single valve was no good, ordering water valves. ; ordrng 2 W11312191 (VALVE)s"

Near Cedar Park, TX 78613

David S

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for ice maker not dispensing ice. When I arrived in site the ice container was stuck in the ice maker. I removed the ice container and found cubed ice lever bent out of shape, and the container misshapen. I inspected the solenoid and the impeller, both are in good working order. I replaced the container with a new one. I tested both the cubed and crushed ice function. Both are working as designed. Job complete. No water leaks detected."

Near Austin, TX 78750

David Z

Job Details: 09/01/2020

DRYER MAYTAG MEDX655DW1 Arrived on site to install timer due to timer not advancing. Replaced timer and verified it was advancing and triggering the end. All is working as designed. Call complete.

Near Lakeway, TX 78738

Jacob

Job Details: 09/01/2020

OVEN KITCHENAID KOSE500ESS Arrived onsite for unit not powering on after using self cleaning operation. Looked at unit. Found that fuse behind the UI panel and and thermal fuse were both bad. Replaced both fuses. Tested unit. Unit test good. No issues at this time.

Near Manor, TX 78653

Robert

Job Details: 09/01/2020

DRYER MAYTAG MEDB850YW0 "Arrived onsite to replace previously diagnosed parts. Replaced heating element, tested unit and unit functions correctly.job complete."

Near Harker Heights, TX 76548

Tyler

Job Details: 09/01/2020

DRYER MAYTAG MEDX655DW1 "I was on site for dryer not turning on and according to residents, not receiving power. Upon arrival first check power to the outlet to ensure that it was getting the proper 240 V. I am mediately found that the 4 prong dryer outlet itself was in fact only receiving between 40 and 65 V. After inspecting the breaker I found that the Double breaker to the dryer was stuck in the tripped position and when attempting to turn the breaker on or off the breaker it would not move. Instructed the tenants of the home that we would contact the owners and inform them that they do need an electrician to repair the breaker box and after that the dryer should function as designed call complete."

Near Bee Cave, TX 78738

Jacob

Job Details: 09/01/2020

OVEN KITCHENAID KEBS109BSS01 "Arrived onsite for broiler element not turning on. Tested unit. Found that broiler element is working. Replaced thermal fuse. Tested unit up to 350 degrees. Unit test good, also tested broiler. Broiler is working as designed. No issues at this time. Job complete"

Near Salado, TX 76571

Tyler

Job Details: 09/01/2020

WINE COOLER KITCHENAID KUWR304ESS00 "Arrived on site for wine cooler that was not cooling after being plugged in for a few days. Upon further inspection of the unit I found that the two evaporator fans on the inside of the unit were running as designed the condenser fan motor is also functioning and the compressor was currently on and receiving the proper 120 V. After removing all of the shelving from the inside of the white cooler and removing the back cover I checked the evaporator coil and found that it was completely dry and warm even with the compressor active. We will need to return. With a new compressor, up dryer, and access valves. Office to reschedule due psp parts/ needs 2 hrs plus SS tech.; ordrng 1 8201787 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"

Near Wimberley, TX 78676

Richard

Job Details: 09/01/2020

WASHER MAYTAG MVWB855DC3 "Arrived onsite for the washer not working properly. Replaced gearcase , water valve, clutch, slider and calibrated washer and washer tested fine and no leaks detected complete."

Near Dripping Springs, TX 78620

Jacob

Job Details: 09/01/2020

REFRIGERATOR GE CFSP5RKBDSS Arrived onsite for unit not making ice. looked at ice maker. Noticed the ice maker was not working. Replaced ice maker. Tested unit. Unit test good. No leaks at this time. Job complete

Near Harker Heights, TX 76548

Tyler

Job Details: 09/01/2020

DRYER WHIRLPOOL NED4655EW1 Arrived on site for dryer creating a burning smell when used. After further inspection of the dryer I found the after about 10 to 15 minutes running you could smell a faint hint of burning plastic from behind the dryer. I disassembled the back panel of the dryer and found that one of the wires going to the heating element was gently rubbing up against the heating element shroud due to how much slack was in the wire and Would start occasionally creating a burning smell because of how close design for short distance it was to the heat I repaired burnt wiring and repositioned the wire out of place of the heating element to allow prevention of further damage.

Near Austin, TX 78737

Kevin

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to test unit for lights not working. Tested unit found bad light modules. Replaced two modules. Tested unit, unit works good. Job complete."

Near Pflugerville, TX 78660

David S

Job Details: 09/01/2020

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for sealed system repair. I gained access to the compressor and dryer. I found full pressure when I pierced the dryer. I removed the dryer and compressor. I installed a new dryer, compressor, and access port. I charged the system with 4.65oz of refrigerant. I found the low and high side equalizing at 65psi. I powered on the unit and monitored for pressures in the low and high side. Pressure looks good. Unit is cooling down. Please allow 24 to 48 hours for the unit to completely cool down. Job complete. No water leaks detected."

Near Kingsland, TX 78639

James

Job Details: 09/01/2020

DISHWASHER WHIRLPOOL MDB4949SDM2 Arrived on site and tested operation. Found sump assembly making a loud grinding sound while running and making very little pressure. Verified wash arms as not being clogged. Unit will need new sump assembly to repair. Installed new sump assembly and tested operation. Unit tests good and all water connections dry at time of service. Job complete

Near New Braunfels, TX 78132

Noah D

Job Details: 09/01/2020

FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site to inspect freezer For noise and defrost, upon inspection found the over temp on, reset temp and replace thermistor, all problems solved. Job complete"

Near Liberty Hill, TX 78642

Lou

Job Details: 09/01/2020

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to inspect microwave noises. Upon further inspection, I placed a cup of water in the unit and tested for 30 seconds. The unit made no unusual noises. Customer advised that it happens within the first 2-3 seconds. I tested several times and the unit operated as designed. I recommended that the customer try to get a video of the noise and call for service. Job completed."

Near Austin, TX 78747

Leonardo

Job Details: 09/01/2020

RANGE WHIRLPOOL WFG515S0JS0 "Arrived on site to test unit for gas smell. Tested unit, unit works correctly, informed customer smell is due to oven igniting. Job complete"

Near New Braunfels, TX 78130

Noah D

Job Details: 09/01/2020

DRYER MAYTAG MED7230HC0 "Arrived on site to inspect dryer for loud noises, upon inspection found the housing rattling, tried to readjust and couldnt fix issues. Ordering housing and duct. Office to reschedule ; ordrng 1 W10888146 (HOUSING) and 1 WPW10128606 (DUCT)"

Near Driftwood, TX 78619

Leonardo

Job Details: 09/01/2020

DISHWASHER WHIRLPOOL KDTE304GPS "Arrived on site to test unit for unit not draining, tested unit for glass stuck in drain motor, removed glass test unit, unit test good, no leaks present at this time. Job complete"

Near Liberty Hill, TX 78642

Lou

Job Details: 09/01/2020

RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site to install previously diagnosed and ordered part. Due to the main harness shorting out at the terminal block, I removed and replaced the main harness/block and tested. Unit is operating as designed. Job completed."

Near Dripping Springs, TX 78620

Brandon

Job Details: 09/01/2020

VENTHOOD KITCHENAID KVUB606DSS3 "Arrived on site for customer complaint of loud noise and light not working, and not shutting off. Found noise coming from fan motor, failed lights and transformer. I replaced transformer, lights and motor, unit tested good."

Near Smithville, TX 78957

Andy

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL KRFF300ESS01 Arrived on site for refrigerator making too much ice and to check door gaskets. Tested and inspected unit and found failed ice bail are not installed properly and all door gaskets are good. Re installed ice bail arm properly and tested unit. All operations are normal. No water leaks present at time of service.

Near New Braunfels, TX 78130

Noah D

Job Details: 09/01/2020

WASHER WHIRLPOOL WTW8000DW5 "Arrived on site to inspect washer for not spinning, upon Inspection found the clutch error, replaced clutch and stator per last tech. No problems found. Complete"

Near Waco, TX 76712

Jonathan M

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for refrigerator thats not cooling properly still. Inspected unit and work area. Placed an in-service diagnostics and checked all functions. Condenser fan, evaporator fans, and air baffles were all working. Customer had refrigerator doors open due to pulling out all of his refrigerated items. Customer stated that the refrigerator section is consistently sitting around 47°. Tested freezer temperature and found unit at 12°F. I called tech line and spoke to JK SR# 7728699125. He advised that putting permit, underneath the drain pan does not work anymore and is registered in a service pointer. He advised that the drip pan would need to be replaced in order to allow proper airflow. Replaced drip pan with truck stock and tested unit. Unit is starting to cool. Advise customer to give the unit 48 to 72 hours to go down to proper temperatures."

Near Moody, TX 76557

Jonathan M

Job Details: 09/01/2020

WASHER WHIRLPOOL WTW8500DC5 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced basil and tested unit. Unit still had an issue with the lid lock. Replaced lid lock assembly and tested unit. Found unit working as designed. Call complete.

Near Mart, TX 76664

Jonathan M

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, and coupler and placed unit in a vacuum.Unit held in a vacuum for over seven minutes. Charged unit and pressures got to zero on the low side and 140 psi on the high side. Call complete."

Near Temple, TX 76501

Tyler

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator that needed previously diagnosed with Bad door switch as well as spacers needed to help the door hit the switch. After replacing the previously diagnosed parts I retest the units functionality to ensure that the door was opening and shutting against the switch properly on both sides of the unit I also retested the door dispenser to sure that water and ice dispensed on the door as needed.Unit is now functioning as designed call complete

Near Killeen, TX 76542

Jonathan M

Job Details: 09/01/2020

REFRIGERATOR WHIRLPOOL ED5FHEXSB00 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced compressor, dye dryer, and coupler. Please do not in a vacuum and unit held vacuum for over seven minutes. Charged unit and pressures got 150 psi on the high side and -2 psi on the low side. Unit is operating as designed. Call complete."

Near Temple, TX 76502

Tyler

Job Details: 09/01/2020

REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for icemaker not working correctly. Upon arrival the customer stated that they were actually having an icemaker that was working just fine their initial complaint was not the icemaker itself that they thought the icemaker might be leaking water due to water that was coming out of the freezer section on the floor and they just wanted to double check that it wasnt the icemaker something more serious upon further inspection I found that the drain line had gotten clogged and just needed to be cleared out. After cleaning out the drain line I retest of the units ensure theres no hot air getting into the freezer that would cause this to happen again unit is now functioning as designed call complete

Near Round Mountain, TX 78663

James

Job Details: 09/01/2020

COOKTOP JENN-AIR JGCP436HL00 Arrived on site and tested operation. Called tech line and spoke to Robert #7728703203. Found correct orifices installed and regulator converted properly. Instructed customer on btu of burners on propane. Unit operating as designed. Job complete

Near New Braunfels, TX 78132

Noah D

Job Details: 09/01/2020

OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for dent, found dent on console and replaced per last visit. No issues found. Job complete"

Near Granite Shoals, TX 78654

James

Job Details: 09/01/2020

WASHER KENMORE 110.9206011 Arrived on site and installed new actuator arm. Tested operation and found unit working properly. Job complete

Near Kingsland, TX 78639

James

Job Details: 09/01/2020

WASHER WHIRLPOOL WFC8090GX0 Arrived on site and installed new door. Tested operation and found unit working properly. Job complete

Near Austin, TX 78737

Jacob

Job Details: 09/01/2020

OVEN KITCHENAID KOCE500ESS05 Arrived onsite to replace parts ordered. Replaced thermostat. Tested unit. Unit test good. No issues at this time. Job complete

Near Leander, TX 78641

Lou

Job Details: 09/01/2020

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered part. Due to the ignitor failure, I removed and replaced the glow ignitor and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Austin, TX 78717

David S

Job Details: 09/01/2020

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to install previous diagnosed parts. I gained access to the UI and replaced new. The customer had found on of the track clips. I reattached the clip. I ran the unit through a diagnostics cycle. The u it operated as designed. No water leaks detected.

Near Austin, TX 78745

Kevin

Job Details: 08/31/2020

WASHER WHIRLPOOL NTW4516FW3 "Arrived on site and inspected washer and found It is leaking from one of the spots on the bottom of the tub where a screw might go that should not be drilled through. Molding process likely left this spot very thin. Filled it with silicon and leaking has stopped. If issue happens again a new tub will be needed, job complete"

Near Austin, TX 78754

Scott

Job Details: 08/31/2020

RANGE WHIRLPOOL WFG515S0JS0 Arrived on site for left side door not sealing properly . Replaced hinges . New passive hinges had some play . Door is doing same . Ordering new hinges . Call to set return.; O-emld tckt

Near Round Rock, TX 78664

David S

Job Details: 08/31/2020

RANGE WHIRLPOOL WFC310S0ES2 "Arrived on site for burners being to hot, and the oven preheating to hot. I inspected the unit and work area. I tested the burner, and found them operating as designed. I spoke to the customer about how they are using the dials. This unit is designed to go from low heat to high when, knobs need to be turned to left, for it to operate as designed. I preformed a temp test on the oven during a bake preheat. I found preheat getting to 400 degrees. I adjusted the temperature down 20 degrees. The unit is operating as designed. Job complete."

Near Austin, TX 78756

Robert

Job Details: 08/31/2020

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for unit making loud noise. Tested unit in test cycle and heard squealing noise in spin cycle. During inspection found unit leaking oil from gearcase and also saturated belt causing the squealing. Ordering washplate and belt. Need authorization. Office to reschedule. ; ordrng 1 W10752283 (washplate) and 1 WPW10006384 (drive belt)

Near Austin, TX 78758

David Z

Job Details: 08/31/2020

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose washer hay would not turn on intermittently.

Near Austin, TX 78748

Leonardo

Job Details: 08/31/2020

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not drying. Test unit and found tod disconnected not making full circuit secured connection test unit and unit test good job complete.

Near Austin, TX 78738

Brandon

Job Details: 08/31/2020

DISHWASHER JENN-AIR JDB8200AWS3 "Arrived on site for customer complaint of unit making grinding noise, found failed drain pump, I replaced drain pump, unit tested good. Found error codes 6-4 8-4 in diagnostic mode, drain issue, and float issue. Told customer to use different/less soap."

Near Austin, TX 78731

Kevin

Job Details: 08/31/2020

REFRIGERATOR WHIRLPOOL KRSC703HPS00 "Arrived on site and inspected refrigerator and found door and grille are damaged, replaced grille door ; saved tckt"

Near Georgetown, TX 78633

Cliff

Job Details: 08/31/2020

REFRIGERATOR WHIRLPOOL WRS325SDHW05 Arrived on site to diagnose a refrigerator with a door that is not opening the way customer wants. Tested unit found no mechanical failures or broken parts at this time. Advised homeowner on door closer style and operation. No leaks were found at time of service.

Near Austin, TX 78745

Leonardo

Job Details: 08/31/2020

COOKTOP WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for damaged panel. Found damage on panel opened new panel and found damaged panel. Ordering new panel office to reschedule. ; ordrng 2 W11097777 (CONSOLE)s