Near Austin, TX 78717
Paul
Job Details:
03/26/2020
DISHWASHER WHIRLPOOL KDTE104DSS0
"(DS) Arrived on site for dishwasher not filling with water. Inspected unit and work area. Checked the float switch and the filter in the unit. Ran unit through diagnostics, found cold water error code and no other errors. Unit ran through diagnostics with no error, unit operated as designed.
Near Jonestown, TX 78645
Lou
Job Details:
03/26/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics showing error code F4E3. Cleared the code and continued with testing. Unit dispensed water and the motor never came on. Advanced through testing and the dispenser, drain pump, & element all operated as designed. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Paul
Job Details:
03/26/2020
REFRIGERATOR KITCHENAID WRV986FDEM01
"(DS) Arrived on site for water pooling under the drawers, and not cooling properly. Customer stated the unit was cooling just fine now. Inspected unit and work area. Found water pooling and ice build up under the drawers. Checked the evaporator drain and found drain restricted. Removed drain tube and cleared the restriction. Used permagum around the drain tube gasket to prevent any warm air leaks in the evaporator drain. Drain is flowing properly. No water leaks detected. Call complete."
Near Kyle, TX 78640
Jacob
Job Details:
03/26/2020
WASHER MAYTAG MVWX500BW0
"Arrived onsite for unit not locking correctly. Tested unit. Got F5E1, F2E1, F7E1, and F7E7. Erased codes. Tested unit. Got error code F7E1 error code only.No issues at this time. Job complete"
Near Leander, TX 78645
Lou
Job Details:
03/26/2020
OVEN WHIRLPOOL WOS72EC0HS01
"arrived on site to inspect wall oven not working. Upon further inspection, I found the display on and the unit connected to WiFi. Customer advised that they’ve had to cycle the power at the breaker on several occasions due to the display going blank. Customer verified that the software update from whirlpool has been completed. I placed the unit in diagnostics showing error code F6E0. Cleared the code and removed and replaced the main ACU and UI console. Reprogrammed the unit and tested the components. Unit is operating as designed. I advised the customer that the unit will need to be reconnected to WiFi since the main ACU was replaced. Job completed."
Near Georgetown, TX 78628
Cliff
Job Details:
03/26/2020
REFRIGERATOR KITCHENAID KSSC42QVS06
Arrived on site to diagnose a refrigerator that is leaking in the freezer. Tested unit and found icemaker leaking. Replaced ice maker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78759
Leonardo
Job Details:
03/26/2020
RANGE WHIRLPOOL WFE320M0ES2
Arrived on site to replace board. Replaced board test unit and unit heated to 350 job complete.
Near Horseshoe Bay, TX 78657
James
Job Details:
03/26/2020
ICE MACHINE KITCHENAID KUID508HPS00
Arrived on site and installed new reservoir. Tested operation and found unit working properly. Job complete
Near , TX 78641
Paul
Job Details:
03/26/2020
OVEN WHIRLPOOL WOS51EC0HS01
"(DS) Arrived on site for oven not heating properly. Set oven to bake at 350 with rapid heat on and tested the temperature. Got 400F on preheat, and started cycle between 333F and 365F leaving the oven with an average temp of 349F. The oven is working as designed. Call complete."
Near Blanco, TX 78606
Richard
Job Details:
03/26/2020
REFRIGERATOR GE GFE29HMEDES
Arrived onsite for the refrigerator fresh food section not cooling. During testing found that the evaporator fan motor was no good . Replaced evaporator fan motor and it tested good. Complete.
Near Georgetown, TX 78628
Cliff
Job Details:
03/26/2020
OVEN WHIRLPOOL JKP70WM2WW
Arrived on site to replace control for oven. Replaced part and tested unit. Found all is functioning properly at this time.
Near Round Rock, TX 78664
Andy
Job Details:
03/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Arrived on site for ice maker still not work properly. Tested and inspected unit and found seal at damper not sealing properly made needed adjustments. Tested unit and all operations are normal. No water leaks present at time of service. Instructed customer to keep an eye on unit to be safe. No other repairs are needed at this time.
Near Horseshoe Bay, TX 78657
James
Job Details:
03/26/2020
RANGE WHIRLPOOL KDRS483VSS04
Arrived on site and installed new gasket. Door now seals properly. Job complete
Near Austin, TX 78729
David Z
Job Details:
03/26/2020
DISHWASHER WHIRLPOOL WDF330PAHB2
Arrived on site to diagnose dishwasher not draining. Performed diagnosis and found no power at control. Removed wiring plate and checked connections. Found loose power connection. Shut off power and replaced wire nut with a smaller better fitting size and retested. Unit is now powering on and working as intended. No water leaks found. Call complete.
Near Seguin, TX 78155
Robert
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW6620HW0
Arrived on job for complaints of shaking. Found the basket out of round. Will need tub assembly. Need two man and two hours. ; ordrng 1 W11287251 (TUB)
Near McQueeney, TX 78123
Robert
Job Details:
03/25/2020
WASHER MAYTAG MVWB835DW4
Arrived on job for complaints of lid damaged. Confirmed lid damaged at hinges. Replaced lid and test operation. No leaks detected at time of service.
Near Austin, TX 78744
Kevin
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Rived on site and inspected refrigerator and found it is not defrosted, took one picture of evaporator. Replaced user interface and this has no effect on test six no voltage is getting to defrost heater. Spoke with tech line any new control board will be needed. No water leaks from connections at time of service. WPDUR00APL1; ordrng 1 W11089236 (cntrl-elec)"
Near Jarrell, TX 76537
Chase
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL TT18DKXRQ01
installed uv drier and access valve. Vaccuumed and charged unit. Ending pressures 125 psi high and 0 low. Only 3/4 frost pattern formed after 20 minutes.
Near Austin, TX 78752
Jacob
Job Details:
03/25/2020
WASHER AMANA NTW4516FW3
Arrived onsite area is not clean. Asked customer to please clean area. Before returning. Customer will call to reschedule.; saved tckt
Near Austin, TX 78701
Leonardo
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDF518SAHM0
Near Georgetown, TX 78628
James
Job Details:
03/25/2020
WASHER LG WM2050CW
Arrived on site and installed new hose. Tested operation and found unit working properly and no leaks found after repair. Job complete
Near Round Rock, TX 78665
Scott
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
"Arrived on site installed evap motor w/ harness . Unit testing normal . No water leaks detected at time of service. Job complete .
Near Volente, TX 78641
Lou
Job Details:
03/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"arrived on site to inspect refrigerator not making ice and leaking water. Upon further inspection, I tested temps in the FC=28 degrees & RC=41 degrees on factory settings. I found ice built up on the FC evaporator and was unable to get the Evap cover off. While attempting to get the cover off, the FC door switch got broken. I placed the unit in diagnostics and went to test 56 and the ice maker showed error E5. I am ordering the Evap cover, Evap fan motor/harness, thermistor cover, FC door switch, UI and will return with the HV control and ice maker.No water leaks observed during service.; ordrng 1 W10698555 (cover) and 1 W11249952 (motor-evap) and 1 W11282987 (EVAPORATOR COVER GREY) and 1 W11291142 (switch) and 1 W11330971 (UI)"
Near Lakeway, TX 78734
Luis
Job Details:
03/25/2020
ICE MACHINE KITCHENAID KUIX305ESS1
"Arrived on site for ice machine making too much ice. Diagnosed a faulty bin thermistor,replaced bin thermistor,ran diagnostics all test passed."
Near Pflugerville, TX 78660
Scott
Job Details:
03/25/2020
DRYER MAYTAG MED5630HW0
Arrived on site for dryer shutting off before clothes are dry . No error codes . Checked thermistors all checked normal . Replaced control . No lint build up at time of service . Job complete .
Near Austin, TX 78701
Leonardo
Job Details:
03/25/2020
MICROWAVE WHIRLPOOL WMH31017HS3
"Arrived on site to test unit for damaged door. Found damaged door, replaced door test unit and unit test good job complete."
Near Georgetown, TX 78628
Al
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Called Whirlpool Tech line and spoke with ANDREW.Advised him of the parts installed, the manner in which the unit is being opened. This is normal operation.SE# 7727241196.I was instructed not to install parts due to unit working as designed.JOB COMPLETE"
Near Georgetown, TX 78633
Jonathan M
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Arrived on site for dishwasher that has no power. Inspected unit and work area. Tested voltage going to control and found .938 V. Tested voltage going to conjunction box and found .931 V.Call complete.
Near Austin, TX 78701
Leonardo
Job Details:
03/25/2020
RANGE WHIRLPOOL WEG515S0FS2
Arrived on site to test unit for damaged panel. Found damaged on panel replaced panel test unit and unit test good job complete
Near Austin, TX 78701
Leonardo
Job Details:
03/25/2020
MICROWAVE WHIRLPOOL WMH31017HS3
arrived on site to test unit for door not closing. Test unit and found inner cavity damaged.
Near Austin, TX 78702
Jacob
Job Details:
03/25/2020
WASHER AMANA NTW4516FW3
Arrived onsite for unit not washing correctly. Tested unit. Found several error codes for communication error. Replaced control board. Tested unit. Unit test good. No leaks at this time. Job complete
Near Fort Hood, TX 76544
Al
Job Details:
03/25/2020
FREEZER WHIRLPOOL WRT311FZDW01
"Arrived to install previously ordered parts, found the unit will need a door with gasket already installed. Ordering door and nameplate.Office to reschedule with customer.Needs more work.; ordrng 1 LW10599407 (DOOR FIP FREEZER DOOR WITH GASKET) and 1 W11178521 (NAMEPLATE )"
Near Leander, TX 78641
Lou
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
"arrived on site to inspect dishwasher with no power. Upon further inspection, I found the unit pulled out from its space and in the kitchen. I attempted to place the unit in drain mode and it failed. I tested the outlet and it was good. I found the unit wiring had come loose at the junction box. I re-wires the unit and tested and it is operating as designed. Contacted the builder to advise of my findings/repairs and that the unit is still pulled out cause I couldn’t find the mounting screws. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Al
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ
Arrived to inspect dishwasher not draining.Confirmed the complaint and found the drain pump to be defective.Removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete
Near Austin, TX 78748
Kevin
Job Details:
03/25/2020
DISHWASHER KITCHENAID KDFE104DWH0
"Arrived on site and found upper rack adjusters are not operating normally. Disassembled them and rebuilt all components and they will now operate correctly. Found dishwasher is leaning forward. Removed dishwasher and corrected installation so it is now sitting level. Next service call will require a new gasket, lower rack wheels, and a complete upper rack adjuster kit, all parts. No water leaks from connections at time of service, job complete"
Near Bastrop, TX 78602
Richard
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Arrived onsite for the refrigerator freezer light hanging. Upon inspection found that the freezer light housing was broken causing the issue. Replaced freezer light housing and installed correctly. All lights tested good. Complete.
Near Waco, TX 76705
Jonathan M
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVB08
"Arrived on site for refrigerator that is not making ice. Inspected unit and the work area. Customer advised that the issue is not that it’s not making ice but that the freezer is not cooling properly and now the door won’t open. Found door gasket on right side not fully sealed possibly causing frost buildup inside the freezer not allowing the rails to move. However, was unable to test the unit for defrost issues due to condition of refrigerator. Advised customer to defrost unit by allowing the refrigerator to remain unplugged for 48 hours prior to next visit. Ordering door gasket, defrost sensor, heater, and control. ; ordrng 1 12002355 (thermistor kit) and 1 W10436252 (frz door gasket(blk)) and 1 W10825088 (heater) and 1 WPW10503278 (refer elect cont brd)"
Near Georgetown, TX 78628
James
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW97HEDC0
Arrived on site and tested operation. Found drain pump not draining properly and bleach cup not emptying when filled with water. Inspected pump clean out and found a small rag in clean out. Installed new dispenser drawer and found bleach cup now draining properly. Job complete
Near Burnet, TX 78611
Jonathan S
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site to install previous diagnosed parts. Removed ice maker, fill tube and IM fan. Installed new and added sealer gum around opening for fill line. Tested ice maker fill and monitored for water leaks. All tested good, no water leaks detected."
Near Round Rock, TX 78665
Scott
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
"Arrived on site ,replaced main control ,UI, evap fan , thermistor . Tested unit all checked normal . No water leaks detected at time of service . Job complete ."
Near , TX 78738
Brandon
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived on site for customer complaint of unit not drying or washing properly, found heating error code in diagnostic mode, I replaced heater unit tested good."
Near Round Rock, TX 78664
Scott
Job Details:
03/25/2020
DISHWASHER BOSCH SHP865WF5N /10
"Arrived on site ,replaced control . Unit is now powering up but control is just flashing . Ordering UI control . Please call to set return .No water leaks detected .; ordrng 1 00611323 (SENSOR ) and 1 00620775 (SWITCH )"
Near Georgetown, TX 78633
James
Job Details:
03/25/2020
DISHWASHER GE PDT750SSF2SS
Arrived on site and tested operation. Found unit draining very slow. Access drain port in sump and found to be clogged. Removed obstruction and tested. Unit tests good. Job complete
Near , TX 78124
Noah D
Job Details:
03/25/2020
MICROWAVE WHIRLPOOL WMH31017HS4
"Arrived on site to inspect microwave for venting issues, upon inspection found damper and motor in correct orientation. Job complete"
Near Leander, TX 78641
Lou
Job Details:
03/25/2020
WASHER WHIRLPOOL WFW3090JW
"arrived on site to inspect washer error codes. Upon further inspection, once I was able to get the unit in diagnostics, it showed error code F11. Once the unit began testing, it continued to fill more than halfway up the door then the drain pump came on and drained the water and the display showed error code F24. There was lots of suds inside as well. I retested the unit and even without the suds, it filled 3/4 way up the door then the drain pump kicked on again and again showed error code F24. I contacted Techline and spoke to Robert and advised of my findings. Robert advised that F11 is the ACU error code. While talking to Techline, error code F07 showed on the display. Robert advised to replace the ACU and to order it from Plainfield, Indiana to make sure to get the correct control and to replace the WL sensor and hose. Provided File #7727450980. I am ordering control, sensor, and hose and CNOTES-ORDER CONTROL FROM PLAINFIELD, IN, 2 MAN JOB & 2 HOUR JOB.
Near Salado, TX 76571
Cliff
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived on site to diagnose a refrigerator that is not producing ice. Found fill tube heater failed and repeated issues of fill tube clogging with ice. Replaced filter heater and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Parts (56.00+tax)
Near Round Rock, TX 78664
Paul
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
"(DS) Arrived on site to install previously diagnosed parts. Ran test 128 came up with version 500. Gained access to the control board and replaced new. Gained access to the evaporator cover. Found evaporator froze over. Defrosted evaporator and evaporator cover. Replaced evaporator cover with new. Ran test 128 again came up with version 900.
Near Austin, TX 78701
Leonardo
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site to test unit and could not get in to apartment unit is occupied office will need to reschedule. ; saved tckt
Near Hutto, TX 78634
Paul
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF989SDAE02
"Arrived onsite for a refrigerator with the RC not cooling correctly and a large amount of ice in the rear to diagnose after the customer defrosted the unit. I still found the ice box fan extremely loud. I found the RC fan harness corroded and wires broken. The fan harness will need t be replaced to test the RC fan, & icebox fan need to be replaced.All components are working as designed. Call complete."
Near Spicewood, TX 78669
Brandon
Job Details:
03/25/2020
DISHWASHER KITCHENAID KDFE104DSS0
"Arrived on site for customer complaint of unit not washing, found faulty recirculating pump/wash motor, I replaced pump/motor, unit tested good, no leaks."
Near Austin, TX 78747
Jacob
Job Details:
03/25/2020
RANGE AMANA AGR5330BAS3
Arrived onsite for oven to unit not turning on. Tested unit. Found that glow igniter was bad. Replaced glow igniter. Tested unit. Unit test good. No leaks at this time. Job complete
Near Georgetown, TX 78633
Jonathan M
Job Details:
03/25/2020
DRYER LG DLE2701V
"Arrived on site for dryer maintenance request. Inspected unit and work area. Customer advised the unit is working properly but need a general maintenance before they moved. Ran unit through a test and unit seem to work as designed removed lint from inside cavity and tested heater, high limit thermostat, fuse, and drive motor. All tested good. When turning the basket by hand, I found one of the rollers out of place. Fixed placement and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78732
Luis
Job Details:
03/25/2020
REFRIGERATOR KITCHENAID KRFF305ESS00
Arrived on site for door ha due issue. Diagnose stripped screw hole on handle unit will need a new door handle; ordrng 1 W10860298 (HANDLE)
Near Georgetown, TX 78626
Al
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDT710PAHB1
"Arrived to inspect dishwasher and immediately called Whirlpool Tech line and spoke with KATHY.Advised the issue and the fact the customer has reverse osmosis system, which is filling the unit when not in operation.Water pressure drops below 30 psi the unit will back fill and doesn’t allow to seat properly.The RO is the underlying issue and need to be removed from dishwasher to work as designed SR#7727448175
Near Andice, TX 78628
Lou
Job Details:
03/25/2020
RANGE WHIRLPOOL WFG505M0BS3
"arrived on site to install previously diagnosed and ordered parts. Due to the outer door trim separating, I removed and replaced the outer door trim and installed a nameplate and tested the door. Unit is operating as designed. No gas leaks detected during service, job completed."
Near , TX 78628
Jonathan M
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site for dishwasher that was hard to close and was not heating. Inspected unit and work area. Customer advised that the unit did he eat it just wasn’t drying the dishes and the door was having a hard time closing because they were having a lift up on the handle to close it. Found unit sitting unlevel. Adjusted the feet and unit is working as designed. Call complete.
Near Hutto, TX 78634
Paul
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived onsite for a refrigerator leaking water all on the inside and had leaked from the rear and sprayed water on the walls. Ms stated the Pulte people turned the water off to the unit. I turned the water on and checked the hose connections at the wall and the refrigerator. All were tight and not leaking. I removed the covered from the filter head and the reservoir and ran the dispenser. No water leaks were found. I cycled the ice maker and found the fill tube spraying water out of the top of the unit. There is a split in the fill tube. I took pics of some water damage caused on the wall. The fill tube needs to be replaced. Ordering W11415785 TUBE-WATER..; ordrng 1 W11415785 (TUBE-WATER)
Near Austin, TX 78748
Luis
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01
"Arrived on site for no cool. Removed drawers in fresh food found fresh food evaporator incased in ice. Defrosted evaporator replaced evaporator thermistor secured thermistor to correct location on suction line using foil tape and a zip tie,replaced fan assembly. Ran diagnostics changed defrost setting to basic checked air flow good"
Near Leander, TX 78641
Lou
Job Details:
03/25/2020
REFRIGERATOR KENMORE 795.7205311
"arrived on site to install previously diagnosed and ordered part. Due to the ice maker fan failure, I was going to remove and replace the Evap cover; ..; ordrng 1 AEB73785615 (EVAPORATOR COVER) and 1 CNOTE (PARTS RESEARCH) and 1 CNOTE (TECH TO INSPECT )"
Near Round Rock, TX 78664
Paul
Job Details:
03/25/2020
WASHER WHIRLPOOL CGT9100GQ0
"(DS) Arrived on site for washer not spinning out all water. Inspected unit and work area, found washer showing error F70(communication error between CCU and UIC). Power cycled and tested unit operations. All tested good no water leaks detected. I explained to the customer that Whirlpool states their appliances are not supposed to be connected to GFCI plugs or breakers but I told her that I understand that where she is located that it is code. I advised her to get her electrician to mark the breakers for both sets of washer/dryers so she is able to power cycle them before placing a service call.
Near Jarrell, TX 76537
Cliff
Job Details:
03/25/2020
DRYER SAMSUNG DV48H7400EW/A2
Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating assembly failed. Replaced assembly and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Scott
Job Details:
03/25/2020
WASHER WHIRLPOOL MVWB765FW2
"Arrived on site for washer making noise . No oil was found on stator . Ran diagnostics got locked rotor error . Unit is making loud grinding noise in spin . Found gearcase failing . No water leaks detected at time of service . Job complete ."
Near Kyle, TX 78640
Kevin
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site and inspected refrigerator and found dual valve has failed on water dispenser side. After replacing it is now operating properly, no water leaks detected at time of service, job complete"
Near Harker Heights, TX 76548
Al
Job Details:
03/25/2020
DISHWASHER MAYTAG MDB4949SDH2
"Arrived to install previously ordered part.Removed old gasket, cleaned out the debris and installed the new gasket.Reassembled the kick plate.Job complete"
Near Manor, TX 78653
Richard
Job Details:
03/25/2020
RANGE WHIRLPOOL WFE525S0JS0
Arrived onsite for the oven bake not heating. During testing found that that the connector to the bake heating element was disconnected. Reconnected the connector and oven tested good . Complete
Near New Braunfels, TX 78130
Noah D
Job Details:
03/25/2020
REFRIGERATOR LG LSXS26386S
"Arrived on site to diagnose fridge for ErS error, talked to LG Techline. Sr# TCC200324107466 told to replaced thermistor and retry. Office to reschedule ; ordrng 1 6500JB2008Z (TEMP SENSOR )"
Near Austin, TX 78723
Jacob
Job Details:
03/25/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived onsite for unit not filling with water. Tested unit. Found that water hose going to unit was pinched shut. Not allowing unit to fill. Straightened out hose. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78723
Jacob
Job Details:
03/25/2020
RANGE WHIRLPOOL WFG505M0BS3
Arrived onsite for the middle burner not staying on and calibration to unit. Tested middle burner and flame was too low on low. Calibrated from the screw knob. Tested burner. Burner staying lite on low. Tested unit heat. Unit working as designed. No issues at this time. Job complete
Near Austin, TX 78732
Luis
Job Details:
03/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for no cool in freezer. Found unit not defrosting,ran diagnostics test 1 and 77 read thermistor passed ran test 6 unit entering defrost. Called tech support checked ohm reading at control,Evap thermistor reading 42k per tech support thermistor faulty. Replaced fan motor that includes thermistor,defrosted evaporator checked air flow good.
Near Manor, TX 78653
Richard
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived onsite for the freezer door gasket not sealing properly. Upon inspection found that the freezer door gasket intermittently sealing and not sealing. Ordering freezer door gasket. ; ordrng 1 WPW10714545 (gasket-fip)"
Near Georgetown, TX 78626
James
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ00
"Arrived on site and installed new compressor, drier and stub. Vacuumed system to clear and test for leaks. Unit held vacuum. Charged system with 5oz 134a and tested. Unit tests good. Found freezer grill damaged and not staying clipped to cover properly and will need new to complete repair. ; ordrng 1 WPW10175909 (grille)"
Near Burnet, TX 78611
Jonathan S
Job Details:
03/25/2020
COOKTOP WHIRLPOOL KCGD506GSS00
Arrived on site for for cooktop FR burner flame to high. Inspected unit and tested burner operation. Found flame leaking out from under burner head. Removed burner head and found warped. Installed new burner head and tested operation. Made minor adjustment to valve pressure. Tested for possible gas leaks and none were found. All tested good.
Near Seguin, TX 78155
Robert
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Arrived on job for complaints of no ice. Found icemaker not calling for water.After replacement test operation water filled. No leaks detected at time of service.
Near Manchaca, TX 78652
Leonardo
Job Details:
03/25/2020
MICROWAVE WHIRLPOOL WMH31017HS2
Arrived on site to replace holders and turntable motor. Replaced all parts test unit and unit test good job complete.
Near Austin, TX 78729
Scott
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05
"Arrived on site , sealed gaps in liner with adhesive . No water leaks detected at time of service . Steamed out frost .Job complete ."
Near Lakeway, TX 78734
Luis
Job Details:
03/25/2020
REFRIGERATOR KITCHENAID KRMF606ESS01
"Arrived on site for a faulty led control. Removed faulty led control installed a new led control powered unit on,all leds working as designed."
Near Austin, TX 78741
Kevin
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WSF26C2EXY02
"Arrived on site and replaced ice dispenser motor diagnosed by previous technician and ice still does not dispense. Checked wiring from harness connector at bottom of door to the harness connector at the ice dispenser motor and found the blue wire has no continuity, power is not getting to ice dispenser motor. Blue wire is encased inside the freezer door, A new door would needed to correct the issue.
Near Leander, TX 78641
Lou
Job Details:
03/25/2020
MICROWAVE WHIRLPOOL WMH31017FS0
"arrived on site to inspect microwave light flickering. Upon further inspection, the customer advised that when they open the unit door the light flickers. I attempted to get the unit to duplicate the flickering and was unsuccessful. Tested the unit and it is operating as designed as it heated a cup of water. Removed the unit from the wall and removed the cover to inspect interior parts. All parts are good and functioning properly. I put the unit back and retested and again it is operating as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details:
03/25/2020
MICROWAVE GE ZEB1227SL1SS
"Arrived on site for customer complaint of door error code, found broken latches and lever, I replaced both parts. Unit tested good."
Near Leander, TX 78641
Lou
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00
"arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I tested the ice dispenser and the motor was intermittent. I removed the ice bin and motor and found rust at the bottom of the motor. I removed and replaced the motor, coupling (beginning to strip), washers, spring and replaced the ice bin as the coupling was beginning to strip on it as well. Tested the dispenser and it is operating as designed. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Al
Job Details:
03/25/2020
DISHWASHER GE GDT655SSJ4SS
Arrived to inspect GE dishwasher not draining.Confirmed the issue and found the drain hose was clogged with buildup and debris.Used my flexible rods to clear the blockage and unit began draining.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78681
Al
Job Details:
03/25/2020
WASHER MAYTAG MHW5630HW0
Arrived to install previously ordered parts.Disassembled and replaced the bellow and shocks.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Leander, TX 78641
Lou
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
"arrived on site to install previously diagnosed and ordered part. Due to the ice maker being defective, I removed and replaced the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Burnet, TX 78611
Jonathan S
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW8500DC0
"Arrived on site for washer not completing cycle. Performed diagnostics mode and checked fault codes. Found fault code F2-E1 stuck key, F6-E2 miscommunication between UI and control, F0-E3 overloaded, F5-E3 lid lock, F7-E8 motor over heating and F0-E2. Found pressure switch not reading. Checked pressure switch and at and control. Found failed pressure switch. Found corrosion around the thermistor on inlet valve. Found gearcase leaking oil. Called Whirlpool tech support and spoke with Austin (7727446514). Found control will need to be replace to have unit operational.
Near Liberty Hill, TX 78642
James
Job Details:
03/25/2020
ICE MACHINE WHIRLPOOL WUI95X15HZ00
Arrived on site and tested operation. Found broken cutting grid. Installed new and tested. Unit tests good. Job complete
Near New Braunfels, TX 78130
Noah D
Job Details:
03/25/2020
DISHWASHER KITCHENAID KDTE334GPS0
"Arrived onsite to inspect dishwasher for not filling with water, upon inspection and diagnoses found no issues with the dishwasher. Tested all functions no problems found. Complete"
Near Austin, TX 78731
Kevin
Job Details:
03/25/2020
REFRIGERATOR KITCHENAID KRMF706EBS00
"I’ve done site and found refrigerator has been completely defrosted by customer and noise has stopped. Customer has an extended warranty and service call was not set up correctly initially.
Near Austin, TX 78703
Jacob
Job Details:
03/25/2020
RANGE KITCHENAID KSDB900ESS1
Arrived onsite for unit not staying on. Tested unit. Reset breaker. Still having issues. Replaced display board. Tested unit. Unit test good. No issues at this time. Job complete
Near Pflugerville, TX 78660
Scott
Job Details:
03/25/2020
DRYER WHIRLPOOL WED8410SW2
"Arrived on site for dryer flashing error code . Code is control failure . Found control had shorted at main relay . Replaced board and tested unit . All checked normal . Unit is heating and no lint present at time of service .
Near Hutto, TX 78634
Paul
Job Details:
03/25/2020
DRYER MAYTAG MEDC465HW0
Arrived onsite for a fryer not heating. I found the thermal fuse open. I replaced the thermal fuse and tested. The dryer works as designed but has air flow issues and I advised the customer to call a vent cleaning service. Call complete.
Near Georgetown, TX 78633
Cliff
Job Details:
03/25/2020
WASHER SAMSUNG WF405ATPASU/A2
Arrived on site to diagnose a water with a power button that is not operating properly. Tested unit and found failed soldering joint on power button connection. Repaired connection and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Liberty Hill, TX 78642
James
Job Details:
03/25/2020
WASHER WHIRLPOOL WTW7500GC0
"Arrived on site and tested operation. Found lid has broken at hinge along with left hinge. Also found fault for motor friction. Ran diagnostics and found gearcase popping and has oil leaking out. Unit will need new gear case, lid and hinges to repair. Unit will also need left hinge pushing. Office to schedule return service due to lid is factory only part; ordrng 1 W10708966 (bearing) and 1 W10811956 (GEAR CASE) and 1 W11130236 (lid)"
Near Leander, TX 78641
Lou
Job Details:
03/25/2020
RANGE WHIRLPOOL WFG505M0BS3
"arrived on site to inspect range oven door gasket. Upon further inspection, I found the gasket was torn at the bottom. Removed and replaced the gasket. Also found that the oven bottom panel was badly warped and the metal was breaking on the left side in the middle on the edge. Also found the back rear burner valve was badly bent and the oven door trim is coming off. I am ordering the right rear burner valve, outer door panel, nameplate and oven bottom panel.No gas leaks detected during service.; ordrng 1 W11098799 (bottm-oven) and 1 W11105201 (valve-brnr) and 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)"
Near Liberty Hill, TX 78642
James
Job Details:
03/25/2020
OVEN WHIRLPOOL WOS51EC0AS04
Arrived on site and found ui blistering from heat. Found door gasket not sealing properly. Installed new gasket and ui. Unit tests good. Job complete
Near Austin, TX 78746
Luis
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF995FIFZ00
"Arrived on site for no cool in fresh food diagnosed fresh food evaporator incased in ice. Per service pointer W11376817A replaced evaporator cover,secured thermistor to correct location on suction line using a zip tie,installed an updated main control. Ran diagnostics changed defrost setting to basic checked air flow good.
Near Austin, TX 78702
Jacob
Job Details:
03/25/2020
DISHWASHER UNKNOWN DW24XVLLSK5SG1XE.UA
Near Austin, TX 78747
Luis
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00
Arrived on site to install parts previously diagnosed. Installed ne wha doe tested door operation good.
Near New Braunfels, TX 78130
Noah D
Job Details:
03/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Arrived on site for ice-maker not producing ice, upon inspection found the icemaker throwing out a E5 error code for faulty rf ice-maker thermistor, replaced ice maker and thermistor assembly, job complete"
Near Bastrop, TX 78602
Richard
Job Details:
03/25/2020
RANGE WHIRLPOOL WFG525S0HS1
Arrived onsite for the oven LR burner turning off on low setting. Replaced LR burner valve and checked for leaks with bubbles and no leaks detected. All burners tested fine. Complete
Near New Braunfels, TX 78130
Noah D
Job Details:
03/25/2020
OVEN WHIRLPOOL WOD51EC0HS01
"Arrived on site for the console not responding, upon inspection found the console not responding to touch at all or starting, tested tightening screws on previous console, functions not returned, replaced console and retested. Alll functions detected. Complete"