Near Austin, TX 78750
Paul
Job Details: 02/19/2020
RANGE WHIRLPOOL WEG760H0DS0
Near Dripping Springs, TX 78620
Robert
Job Details: 02/19/2020
REFRIGERATOR KITCHENAID KRFC400ESS01 Arrived on job for complaints of no water from dispenser. Found the water flow good out of valve but not the cabinet.
Near New Braunfels, TX 78130
Noah D
Job Details: 02/19/2020
OVEN WHIRLPOOL WOD51EC0HB01 "Arrived on site to inspect oven for non function, upon inspection found the console not responding to touch at all, ordering console Office to set time ; ordrng 1 W11297707 (CONSOLE )"
Near Austin, TX 78704
Richard
Job Details: 02/19/2020
DISHWASHER AMANA ADB1400AGW1 Arrived onsite for the dishwasher not working. Ran diagnostics and found that nothing will work can’t run diagnostics test. Replaced control and door switch. Dishwasher started to work and run. During testing found that the drain pump is not working properly and the drain hoses are clogged. Ordering parts. .; ordrng 1 8269144A (drain hose) and 1 W10876537 (drain pump) and 1 WPW10545278 (drain hose)
Near Austin, TX 78756
Scott
Job Details: 02/18/2020
UNKNOWN UNKNOWN NISSAN
Near Austin, TX 78750
Paul
Job Details: 02/18/2020
REFRIGERATOR GE PFCS1NFZHSS Arrived onsite for a refrigerator with the temps fluctuating and water leaking from the sides of the FC door. I found the FC drain pan tube with a restriction causing water to fill the bottom of the FC and run out of the door when the unit goes into defrost. I explained to the customer that the small fluctuation in temps could be due to the unit going into defrost and that was nothing to worry about since they haven’t had any problems making ice or product being cold enough. The line needs to be unplugged and the ice needs to be removed. After getting the unit apart I found the drip pan with just water in it and it ran out when the drain tube was removed making the job a lot easier I cleared the tube and removed the ice from the bottom of the FC. Call complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to replace control board, replaced control board and recalibrated, retested and reinspected. All tests pass. Job complete"
Near Austin, TX 78741
Kevin
Job Details: 02/18/2020
RANGE WHIRLPOOL WFG525S0HV0 "Arrived on site and inspected oven door and found black stainless surface on front door panel is beginning to peel away again. Panel has been replaced twice already. Spoke with tech line and they recommended adding more double-sided tape between panel and glass surface to correct issue. Tech line provided part number 876491, customer is going to discuss a replacement with warranty company SR7727166766"
Near Pflugerville, TX 78660
Andy
Job Details: 02/18/2020
DRYER WHIRLPOOL WED4800BQ1 "Arrived on site for dryer not heating. Tested and inspected unit and found failed cutoff and lent screen ordering needed parts (As well as associated parts to be safe) attempted to schedule from home but customer wants sooner appointment. Office to schedule return trip. ; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix) and 1 WPW10717210 (screen)"
Near Round Rock, TX 78665
David Z
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KSRP25FNSS00 "Arrived on site to diagnose refrigerator not producing any ice. Performed diagnostic and voltage checks. Jumped emitter after not getting voltage at icemaker. Unit started cycling but stopped shortly into cycle. Icemaker may be bad as well as it locked up mid cycle. If customer calls back to approve order 1 W10757851 emitter and receiver kit. Call complete."
Near Austin, TX 78703
Robert
Job Details: 02/18/2020
TRASH COMPACTOR KITCHENAID KUCS03FTSS0 Arrived onsite to replace parts previously ordered. Upon inspection we found that the kit for the motor was incomplete. Ordering parts. customer request afternoon appointment. ; ordrng 1 W10439651 (motor-drv)
Near Pflugerville, TX 78660
Scott
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Arrived on to install water line . Unable to complete repair . All parts for ice maker are missing ie lines and valve . Only ice makers itself is present in unit . Will need complete ice maker kit to complete repair . Please call to set return; ordrng 1 WPW10715708 (icemaker)
Near Lampasas, TX 76550
Al
Job Details: 02/18/2020
RANGE GE JGBS66DEK3BB "Arrived to inspect gas range not baking.Confirmed the complaint and removed the igniter and attempted to replace it, but incorrect part was sent on call.Office reordering correct part and will reschedule with the customer.; saved tckt"
Near Round Rock, TX 78664
Wesley
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onnsite and found ice bin damaged and prone to freezing up. Advised customer on findings. Ordering ice bin to repair. ; ordrng 1 W11185686 (ICE BIN)
Near Round Rock, TX 78665
David Z
Job Details: 02/18/2020
WASHER MAYTAG MVWC565FW1 "F7E6. Arrived on site to diagnose washer that was not spinning out clothes. Performed diagnostic and found F7E6 motor fault code saved. Tried testing motor and got no movement from motor. Checked harness and found broken wire in harness going to motor. Ordering new harness W11095106, and may also need motor / capacitor / control as well if shorted.. ; ordrng 1 W11095106 (harns-wire)"
Near Austin, TX 78727
David Z
Job Details: 02/18/2020
MICROWAVE KITCHENAID KOCE500ESS08
Near Kyle, TX 78640
Richard
Job Details: 02/18/2020
MICROWAVE KITCHENAID KMHC319ESS3 Arrived onsite for the microwave door open displaying. During testing found that upper interlock and switches were malfunctioning and lower interlock.installed new upper and lower interlocks and upper switches. Microwave tested good. Door open display is gone .
Near Austin, TX 78750
Paul
Job Details: 02/18/2020
FREEZER JENN-AIR JUD24FCECX00 Arrived onsite for a freezer with the ice maker arm catching on the drawers. I found the bale arm extension rubbing the drawer when it is opened and I explained to the customer that this was normal operation. Ms stated the lower drawer doesn’t close all the way properly. I found the self closure feature on the rails not working properly. The rails need to be replaced. Ordering W10621521 SLIDE & W10621523 SLIDE. .; ordrng 1 W10621521 (SLIDE) and 1 W10621523 (SLIDE)
Near Austin, TX 78703
Luis
Job Details: 02/18/2020
ICE MACHINE KITCHENAID KUIA18PNLS11 "Arrived on site for no ice. Ran diagnostics found recirculating pump not powering on,removed cover found water sensor harness completely corroded,removed pump harness found broken wires to pump and harness. Diagnosed unit will need pump assembly that includes sensor and a new harness Need approval for repairs."
Near Austin, TX 78744
Kevin
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and inspected washer and found customer is experiencing residue on clothing. Per service pointer W11042572 this model already has the updated control board. Documented call with tech line, SR7727169528"
Near Austin, TX 78727
Paul
Job Details: 02/18/2020
WASHER WHIRLPOOL WET4027HW0 Arrived onsite for a washer not getting cold water. I found the cold water wall valve turned off. I turned the valve on and tested the unit in auto diagnostics. The unit is working as designed. Call complete.
Near Round Rock, TX 78665
Andy
Job Details: 02/18/2020
REFRIGERATOR LG LMXC23796D/00 Arrived on site to install previously diagnosed parts. Upon opening box for door found door did not come with any protective wrap on it and has scratch’s. Ordering new door. Office to schedule return trip. 2 hour job. No water leaks present at time of service.; ordrng 1 ADD74236521 (DOOR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB )
Near Austin, TX 78704
Robert
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Arrived onsite for refrigerator icemaker not producing ice. Ran diagnostics and found that the icemaker had failed mid harvest. new icemaker was installed. Tested unit and everything is working no leaks detected. Complete
Near Georgetown, TX 78628
Cliff
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to diagnose a refrigerator that is running loudly. Found no mechanical failures at this time and advised customer of compressor run noise. Added sound insulation pads on compressor to help dampen the noise. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near Jarrell, TX 76537
James
Job Details: 02/18/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site and vacuumed all broken glass from unit and inside door. Installed new inner glass and verified properly fit. Unit tests good. Job complete
Near Buda, TX 78610
Robert
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for refrigerator icemaker not producing ice. Ran diagnostics and found that the refrigerator door switches were not closing all the way. Installed door shims and tested. Switches are now closing. No leaks detected. Complete
Near Canyon Lake, TX 78133
Noah D
Job Details: 02/18/2020
COOKTOP KITCHENAID KICU569XSS00 "Arrived on site to inspect cooktop, upon inspection we found error E47 which is a fuse error. Need 2 people to get the cooktop out and 2 hours. ; ordrng 1 2HOURS (2 HOURS ) and 1 2PEOPLE (2 PEOPLE )"
Near Austin, TX 78721
Luis
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for no cool. Pierced low side pressure reading -20 diagnosed leak in system,replaced evaporator assembly installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Austin, TX 78757
Luis
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice. Ran diagnostics no errors on icemaker,ran harvest test passed,ran ice box fan passed,ran optics passed. Reset power to unit ran all diagnostics to icemaker all passed,ran fill test passed."
Near Georgetown, TX 78633
Cliff
Job Details: 02/18/2020
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site to replace oven bottom for range. Replace part and tested unit. Found all is functioning properly at this time.
Near Hutto, TX 78634
Andy
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator unexpected defrost. Tested and inspected unit and found failed controls. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Nolanville, TX 76559
James
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and found unit not cooling and no refrigerant in he system. Found dye on fresh food evaporator. Installed new compressor, drier, access valve and compressor. Vacuumed system to clear and test for leaks. Found system held vacuum and charged with 6oz 134a and tested. Unit cooling and all functions test good. Job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 02/18/2020
REFRIGERATOR MAYTAG MFX2876DRM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found temperatures in both compartments above normal and ice building on top of freezer evaporator indicating refrigerant loss. Upper evaporator and compressor will need to be replaced to complete repairs. ordrng 1 3HOURJOB (3 HOUR JOB) and 1 8201675 (compressor) and 1 CLONLY (CL ONLY) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Kingsland, TX 78639
Jonathan S
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "(DM) Arrived on site for refrigerator making grinding noise. Customer pointed out where the noise is coming from(Damper control). Performed diagnostics mode and tested unit operation. Found noise coming from damper control. Gained access to the damper control and found unit failed. Replaced damper control with new part. Tested unit operations all tested good, no water leaks present. Tighten both door handles on the RC doors."
Near Marble Falls, TX 78654
Jonathan S
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer making a intermittent banging noise. Performed diagnostics mode and checked error codes. No errors found. Performed manual test mode and no failures occur. Ran unit in normal wash mode with mixed clothes in attempt to recreate failure. Called Whirlpool tech support and spoke Rich. Inspected stair and rotor , checked rotor bolt. Inspected shocks and springs. Checked leveling feet and found back feet not locked in place. No failures found durning service and water leaks detected. (SR# 7727160771)"
Near Cedar Park, TX 78613
Paul
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDFE104HPS0 Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the pump and motor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 02/18/2020
REFRIGERATOR MAYTAG MSD2572VES00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that when the city drained the water lines, the unit leaked water inside the FC section from the ice maker. I found the ice maker arm in the off position. I put the arm down and the ice maker began to harvest then dispensed water from the fill tube and finished harvesting. I advised the customer that the ice maker is operating as designed. No water leaks observed during service, job completed."
Near Belton, TX 76513
Al
Job Details: 02/18/2020
RANGE KITCHENAID KFEG500ESS Arrived to inspect damaged membrane.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Round Rock, TX 78664
Wesley
Job Details: 02/18/2020
DRYER MAYTAG MEDB835DW4 Arrived onsite and performed customer instruct concerning product design and capabilities. All checks good. Airflow is good. Advised customer on findings.
Near Round Rock, TX 78664
Wesley
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived onsite and found unit not producing ice. All checks good. Unit is now operating as designed.
Near Horseshoe Bay, TX 78657
Jonathan S
Job Details: 02/18/2020
REFRIGERATOR JENN-AIR JUR24FRERS00 "(DM) Arrived on site to install new door handle. Found new handle does not match the old handle. Customer would like the new handle to match. Contacted parts department, spoke with Shana, could not find a part number for the correct handle. Door handle is a after market accessory. Customer will have to contact Jenn-Air to get the correct part number."
Near Austin, TX 78731
David Z
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 "Arrived on site for dishwasher that constantly stops / doesn’t drain. Customer informed me they have to keep pushing on the door and that barely works. Checked unit and found chassis was partially flexed and outer seal was wadded up causing door not to be able to close. Pulled unit out and reseated gasket. Refitted unit to be less tight in the cavity, so door can open and close. TestEd unit and all is working as designed in new spot. Call complete."
Near Waco, TX 76705
Jonathan M
Job Details: 02/18/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for dryer with long dry times and cold air. Inspected unit and work area. Customers dad was there and stated that it heats but will take 2 to 3 cycles to dry. Tested unit in a regular cycle and found the unit would not heat. Tested heating element, fuse, and high limit thermostat and found the fuse bad. Replaced fuse and tested unit. Unit began to heat and worked as designed. Call complete."
Near West, TX 76691
Jonathan M
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator that had a dent in the door. Inspected unit and work area. Found dent on upper right hand side of door. Replaced door and unit is working as designed. Call complete.
Near McGregor, TX 76657
Jonathan M
Job Details: 02/18/2020
OVEN JENN-AIR JJW2430DP03 "Arrived on site for oven with an F2 E0 touchpad error code. Inspected unit and work area. Found the unit with the stuck key error on the display. Removed error and before I could do anything else, it would come straight back. Replaced console and tested unit. Unit is working as designed. Customer also complained about the blower fan being a little too loud. Tested operation and unit is working as designed. Advised customer this is normal operation. Call complete."
Near Georgetown, TX 78633
Cliff
Job Details: 02/18/2020
OVEN JENN-AIR JJW3430DS00 Arrived on site to diagnose an oven that is giving error codes. Found stuck key error on control. Replaced the control panel and tested unit. Found all is functioning properly at this time. Unit is still under 2 yr manufacturer warranty and repairs are covered. Added pic of closing documents to sd pics.
Near Pflugerville, TX 78660
Scott
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW4850HW1 "Arrived on site for washer banging sides . Ran diagnostics , no error codes . Did find unit was making a loud unusual noise in high spin . Replaced gear case . All checked normal ,no water leaks detected at time of service . Job complete ."
Near Temple, TX 76502
Al
Job Details: 02/18/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived to inspect drying issues with dryer.Ran unit and unit ran, but didn’t seem to have a good exhaust.Unit blower wheel sounded like it was straining.Removed the duct and found a massive blockage of lint causing the unit not to dry properly.Cleared the blockage, reassembled and unit tested as designed.Job complete"
Near Pflugerville, TX 78660
Scott
Job Details: 02/18/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site for terminal block shorted out . Replaced terminal block with kit . Unit is in garage storage . Unable to test . Job complete .
Near Round Rock, TX 78665
Andy
Job Details: 02/18/2020
MICROWAVE WHIRLPOOL WOC75EC0HV03 Arrived on site for microwave door seal cut and door closing issues. Inspected unit and found cut is just seam and is normal. Made adjustments to door and tested open and closing operations and all operations are normal. No other repairs are needed at this time.
Near Buda, TX 78610
Robert
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for refrigerator water dispenser having too many particulates. Called tech line and they advised us to change the filter and flush the system. SR 7727158616 office says customer is responsible for purchasing new filter.
Near Leander, TX 78641
Lou
Job Details: 02/18/2020
FREEZER WHIRLPOOL WZC3115DW00 "arrived on site to inspect freezer cooling intermittent. Upon further inspection, the customer advised that the unit will cool and then shut completely off then start cooling again. I checked amp draw to the compressor and it was good...1.21amps to 98amps. With the unit on for approximately 10-15 mins, the unit was cooling. Also found the unit plugged into a GFCI protected outlet. Due to the intermittent cooling issues, I removed and replaced the thermostat. I recommended to the customer that they plug the unit into a non-GFCI outlet as well. No water connections to the unit, job completed."
Near The Hills, TX 78738
Brandon
Job Details: 02/18/2020
WASHER WHIRLPOOL MED6630HC "Arrived on site for customer complaint of electric smell on high heat, I ran dryer on high heat, checked all electrical connections, could not duplicate smell. I informed customer of possible causes of smells, clothing tags, lint and dust contacting element, etc. unit tested good."
Near Hutto, TX 78634
Andy
Job Details: 02/18/2020
FREEZER WHIRLPOOL WRF555SDFZ09 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
David Z
Job Details: 02/18/2020
OVEN WHIRLPOOL WOS51EC0AS01 "Arrived on site to diagnose oven with no power to control panel. Performed diagnostics and voltage checks, found voltage going to unit, but thermal fuse was open. Need to replace thermal fuse. Ordered thermal fuse WPW10545255. Return visit ; ordrng 1 WPW10545255 (fuse-thrml)"
Near Little River-Academy, TX 76554
James
Job Details: 02/18/2020
RANGE WHIRLPOOL WFC150M0EW3 Arrived on site and tested operation. Found F3 fault. Tested temp sensor and found to be good. Verified reading to control. Unit has stuck relay on control. Installed new control and tested operation. U it working properly. Job complete
Near West Lake Hills, TX 78746
Kevin
Job Details: 02/18/2020
DISHWASHER KITCHENAID KUDS02FRSS2 "Arrived on site and inspected dishwasher and found no saved error codes, ran to diagnostic cycles and washer did not stop/pause and did not generate any new error codes. Found no high drain loop then corrected it to prevent any siphoning back into dishwasher. Without error codes siphoning water could be problem, engaging float switch also raised up front of dishwasher to move water away from float switch. Observed drain pump and found it is removing water properly. Door latch also appears to secure correctly. Could not find a reason for dishwasher stopping midcycle."
Near Austin, TX 78747
Kevin
Job Details: 02/18/2020
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site and set oven to heat to 400 degrees, it reached preheat temperature in expected amount of time. Internal temperature averaged is 405, front top edge of exterior door and top outside edges are 120-130 degrees. Spoke with tech line and they said this is normal for this model and cannot be changed or adjusted. 7727158699"
Near Jarrell, TX 76537
James
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site and tested operation. Found fresh food door not sealing on bottom right and freezer door not sitting square causing handles to rub. Attempted to adjust but unit will need new center hinge and shims to correct doors. ; ordrng 1 RESEARCH (SHIM KIT ) and 2 WP2183852 (shim)s and 1 WP2254618 (hinge-door) and 2 WP489467 (washer)s
Near Spring Branch, TX 78070
Noah D
Job Details: 02/18/2020
WASHER ELECTROLUX EFLW317TIW "Arrived on site to replace control for e65 error of wrong voltage to motor, replaced control and retested, all functions worked, no error message displayed even when loaded with towels. Complete"
Near Leander, TX 78641
Lou
Job Details: 02/18/2020
RANGE AMANA AER6603SFS2 "arrived on site to inspect range oven temps. Upon further inspection, I spoke to the customer by phone and they advised that their inspector tested the unit showing it to be 274 degrees on a setting of 400 degrees. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. The temp reading at preheat was 428. My next 5 readings were 339, 389, 332, 388, 340 for an average temp of 357.6 degrees. With this oven, temps will rise above preheat temps to allow all metal inside to heat up and then the temps fluctuate to provide an even cooking. Temps must read ten degrees below and ten degrees above testing temperature. In this case, testing temp was 350; therefore, making the average temp fall between 340-360 degrees which it did..357. Also tested the cooktop and all burners are operating as designed.There are no mechanical issues with this unit. Unit is operating as designed, job completed."
Near San Marcos, TX 78666
Richard
Job Details: 02/18/2020
DRYER MAYTAG MEDC465HW0 Arrived onsite for the dryer not working properly. Installed new blower wheel that was ordered. Dryer tested good and heating up good.. complete
Near San Marcos, TX 78666
Richard
Job Details: 02/18/2020
OVEN KITCHENAID KODE507EWH04 Arrived onsite for the to replace glass door. Upon inspection customer found a gap on the bottom left hand corner of the glass door. Customer was not satisfied with cosmetic part of the door. Called tech line and they stated to have the customer address her cosmetic concerns to whirlpool customer service. Sr# 7727159040. Talked with customer and they will call whirlpool customer service and address there concerns with whirlpool. Office reschedule; saved tckt
Near Temple, TX 76502
James
Job Details: 02/18/2020
COOKTOP JENN-AIR JGD8345ADB22 Arrived on site and tested operation. Found one cartridge not igniting rear burner and no spark to the burner. Inspected assembly and found igniter and harness worn. Unit also is missing grease jar and customer asked to bring on return visit.; ordrng 1 74004053 (IGNITER) and 1 WP74005890 (terminal b) and 1 WPY707869 (jar- drain)
Near Belton, TX 76513
James
Job Details: 02/18/2020
WASHER MAYTAG MVWC465HW2 Arrived on site and found basket speed sensor fault. Inspected drive system and found belt has come off due to a sucker stick got up into dust cover and forced the belt off. Reinstalled belt and ran calibration and auto diagnostics. No faults after repair. Job complete
Near Georgetown, TX 78633
Cliff
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to diagnose a refrigerator with a center mullion that is not opening properly. Found mullion not always going to full open position. Replaced mullion and tested unit. Found all is working properly at this time and no leaks were found at time of service.
Near Kempner, TX 76539
Al
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect refrigerator buzzing noise.Removed back to access compressor and discovered the noise was coming from the Evaporator fan.Accessed the evaporator and noticed on of the 4 screws on the evaporator cover was extremely loose causing the buzzing noise.Corrected the issue and unit now operates to customers satisfaction.All water lines were dry at the time of service.Job complete
Near Austin, TX 78759
Scott
Job Details: 02/18/2020
DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site for dish washer not operating . . Ran diagnostics got 6-2,6-1,8-1 error codes . Quoted customer for Harness only . Water line look intact.No water leaks detected . Ordering all hoses . .; ordrng 1 8269144A (drain hose) and 1 W10752242 (MAIN HARNESS ) and 1 W10878507 (hose-fill) and 1 WPW10545278 (hose-drain)"
Near Austin, TX 78731
David Z
Job Details: 02/18/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site to diagnose LF error. Talked to customer and she to,d me the unit was filling for long periods of time intermittently again. Performed diagnostics and found F8E1 code for long fill. Called tech line and talked to Steve. Ran all 3 valves and found no obstructions or a reduced flow, all valves working as designed. Recommendation was to replace pressure switch if air trap was good. Found no problems with air trap, and no suds in pressure hose. Retested unit and was not able to recreate issue. All is working as designed. Call complete."
Near Austin, TX 78731
David Z
Job Details: 02/18/2020
DRYER MAYTAG MED5630HW0 "Arrived on site for dryer make noise. Ran unit and still felt some vibration and noise from the rear. Followed service bulletin for noise reduction, W11378591A. Installed pad, and also installed insulating pads under motor plate and rear of unit. Slightly bent blower housing to avoid rubbing on blower wheel. Retested unit and everything appears to be working as designed, with noise and vibration reduced. Call complete."
Near West, TX 76691
Jonathan M
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived on site for washer that is making a grinding sound when in use. Inspected unit and work area. Placed unit in service diagnostics and found an F0E3 ( overload) code. Tested unit on agitation and found the wash plate stripping. Replaced wash plate and tested unit. Unit worked as designed. Call complete.
Near Austin, TX 78758
Wesley
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and reset unit to correct inability to power on. All checks good. Unit is now operating as designed. In event of repeat symptoms schedule 2 man control and panel replacement.
Near New Braunfels, TX 78132
Richard
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW8500DC1 Arrived onsite for the washer lid not locking properly. Ran diagnostics and found error code F5E3 lid latch error. Replaced lid latch and washer tested fine . Lid is locking good. Complete
Near Austin, TX 78756
Paul
Job Details: 02/18/2020
DRYER WHIRLPOOL CSP2971HQ0 Arrived onsite for a washer/dryer with a blank screen and a D5 error message. I found the unit programmed to take a card and not set up for free use like the customer wanted. I reprogrammed the unit and it is working as designed.
Near Austin, TX 78759
Paul
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL KDTM354DSS3 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the main control and the control panel. I tested the unit in the diagnostics cycle and found it working as designed. I filled the machine 2 more times and then cancelled the cycle and the drain pump failed. I replaced the drain pump and tested the unit. The unit worked as designed. There were no water leaks present at the time of service.
Near Wimberley, TX 78676
Richard
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived onsite for the refrigerator freezer section has frost build up on drawer ice maker not working properly. Upon inspection found that there is frost build up under the top drawer. Freezer door is sealing properly and freezer temperature is at 6 degrees which is good. Could not find anything causing the frost build up. During testing of ice maker found that ice box fan is not working properly. Talked to CS about the frost issue and stated that at this point there is nothing we can do to solve the issue.
Near Austin, TX 78738
Brandon
Job Details: 02/18/2020
WASHER MAYTAG MVWB850YW1 "Arrived on site for customer complaint of unit having a small leak, found evidence of a leak coming from tub ring where it meets the outer tub. I added silicone to tub ring, if problem continues will need detergent dispenser and tub ring.
Near Kingsland, TX 78639
Jonathan S
Job Details: 02/18/2020
MICROWAVE KITCHENAID KOCE500EBS07 "(DM) Arrived on site found part not on hand. Contacted office, will have to reschedule for return with the part. 2 man job, will have to remove oven combo from cabinet.; ordrng 1 W10860984 (MOTOR)"
Near Austin, TX 78748
Robert
Job Details: 02/18/2020
MICROWAVE WHIRLPOOL WMH73521CS1 Arrived onsite for microwave not powering up. Ran diagnostics and found that the fuse was blown and the top door switch was faulty. Installed new interlock and fuse. Tested unit and everything is now working. Complete.
Near Austin, TX 78717
Paul
Job Details: 02/18/2020
OVEN WHIRLPOOL WOD93EC0AS05 Arrived onsite for a oven that is not getting hot enough. M&s stated it’s was the lower oven. I found the customer had an oven brick laying in the bottom of the cavity on the lower oven. I removed the brick and tested the unit. The unit cycled between 331-382 averaging 356.5 degrees. I put a -5 degree offset in the control. I checked the upper oven and found it averaging 352 degrees. The unit is working as designed. Call complete.
Near Austin, TX 78746
Kevin
Job Details: 02/18/2020
OVEN KITCHENAID KEBC101KSS05 "Arrived on site and replaced TOD diagnosed on previous visit, after replacement confirmed oven is operating normally by running bake cycle, job complete.
Near Temple, TX 76502
James
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site and found one led out on light module causing dim lighting. Unit will need fresh food module to repair; ordrng 1 W11043011 (module)
Near Gatesville, TX 76528
Jonathan M
Job Details: 02/18/2020
DISHWASHER FRIGIDAIRE FGID2466QB7A Arrived on site to install previously ordered parts. Replace UI and display. Tested unit and unit is operating as designed. Call complete.
Near Austin, TX 78756
Jacob
Job Details: 02/18/2020
WASHER WHIRLPOOL CAE2765FQ0 "Arrived onsite for unit leaving wet clothes. Tested unit. Put in diagnostics mode. Tested unit. Unit Passed. Put back in diagnostics mode to find any error codes. Did not find any error codes. Called commercial Techline, commercial Techline is closed for the day. Spoke with DW. Office to reschedule. ; saved tckt"
Near Round Rock, TX 78664
Wesley
Job Details: 02/18/2020
WASHER WHIRLPOOL LSB6200KQ0 Arrived onsite and performed simple repair on switch. Unit is now operating as designed.
Near Granger, TX 76530
Andy
Job Details: 02/18/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived on site for washer not locking. Tested and inspected unit and found failed lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78731
David Z
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL KDTM404ESS0 "F9E4, F9E1, F8E1, F6E2. Arrived on site to diagnose water leak from dishwasher. Performed diagnostic and ran unit, found 4 error codes: F9E4 diverter, F9E1 diverter can’t find home, F8E1 slow drain, F6E2 for valve electrical issue. Found water leaking from diverter valve. Before cycle could finish UI shut off and would not come back on. Water started leaking out the front of the unit as well due to be angled downwards. Vacuumed out water and checked behind door panel. Found wiring cooked and shorted as well as control. Unit would need a new control, harness, sump and possibly UI as well.
Near Austin, TX 78704
Robert
Job Details: 02/18/2020
COOKTOP MAYTAG MGC9536DS00 Arrived onsite to replace parts previously ordered. Installed new igniter module. Tested unit and everything is working. Complete.
Near Seguin, TX 78155
Noah D
Job Details: 02/18/2020
WASHER MAYTAG MVWB835DW0 "Arrived on site to inspect washer for not spinning, upon inspection found the error codes F7E9 F0E5, ran tests laid out in tech sheet, All motor tests passed and high rpm spin was achieved and shown to customer. Overload was explained to customer due to second error code, cleared change and gunk underneath wash plate, ran full diagnostics tests and it passed a full cycle and moved to wash and spin.
Near Georgetown, TX 78626
Cliff
Job Details: 02/18/2020
RANGE WHIRLPOOL AER6303MFS2 Arrived on site to diagnose a range that is not operating at all. Found terminal block on back of unit burnt. Replaced terminal block and tested unit. Found all is working properly at this time.
Near Austin, TX 78745
Kevin
Job Details: 02/18/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site and replaced switch membrane diagnosed on previous visit after replacement confirmed range is operating normally. See sticky note for further recommendation. Job complete
Near Austin, TX 78725
Jacob
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite to install water hose to unit. Installed water hose. Tested unit. Unit test good. No leaks at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 02/18/2020
RANGE WHIRLPOOL WFE505W0HS1 "arrived on site to inspect range oven not heating. Upon further inspection, the customer advised that the range oven is not heating, but the cooktop is working fine. I pressed the bake button and start and I could hear the control relay attempting to start the bake process but the unit never began to heat. I pulled the unit from its space and removed the back panel to find the terminal block/wiring harness had shorted due to the harness not being secured to the terminal block. I advised the customer of my findings. I am ordering the wiring harness and will return with all prescreened parts.Unit was left unplugged for safety.; ordrng 1 W11416047 (MAIN HARNESS )"
Near Leander, TX 78641
Lou
Job Details: 02/18/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher door issues. Upon further inspection, I found the door falling open and not closing correctly as it was rubbing on the right side. I find where the left hinge cord was broken as well. I removed and replaced the the cord and leveled the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Robinson, TX 76706
Jonathan M
Job Details: 02/18/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer that had a broken handle. Inspected unit and work area. Found handle broken at the bottom where it hooks onto the door. Replaced handle and unit is working as designed. Call completed.
Near Austin, TX 78759
Luis
Job Details: 02/18/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for no cool. Diagnosed a faulty compressor, removed faulty compressor installed a new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Georgetown, TX 78633
Cliff
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that is leaking oil. Found gear case failed. Replaced gear case and belt as it was saturated in oil. Tested unit and found all is functioning properly at this time. Recalibrated unit and also found no water leaks after services were performed.
Near New Braunfels, TX 78132
Noah D
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL GI15PDXZS1 "Arrived on site to inspect ice machine for no production, upon second inspection after changing out recirculating pump, all Water features worked correctly I.e pulling water across plate, found compressor not kicking and frost pattern not appearing, replaced start relay and retried, no change, ordering sealed system tech. Office to reschedule; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH )"
Near Austin, TX 78717
Paul
Job Details: 02/18/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for a washer not completing the rinse cycle. When I arrived the washer rinse light was flashing. I checked stored error codes and found an F7E1. I found an open circuit between the control and motor. I found the red wire at the molex connector on the motor with a broken pin. The motor tested good. The lower harness needs to be replaced. Returning with the control & lower harness. Ordering W11095106 HARNS-WIRE & W11116590 CNTRL-ELEC. ; ordrng 1 W11095106 (HARNS-WIRE) and 1 W11116590 (CNTRL-ELEC)
Near Austin, TX 78757
Luis
Job Details: 02/18/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for ice issues. Removed freezer door and drawer,found shut off arm not fully inserted to icemaker assembly,installed shut off arm fully into icemaker."