Near Robinson, TX 76706
Steve C.
Job Details: 11/03/2018
FREEZER WHIRLPOOL WZC3115DW0 Arrived on site for the unit is not freezing. Tested the unit and found the compressor is on and not freezing. The amp draw is 0.6 amps. Called Whirlpool SR # 7723332092 Kurt and advise to replace a uv drier and port and check for leaks. If no leak is found after repair to call Whirlpool again to advise no leak is present and it’s inside the cabinet for non repairable. Office will need to reschedule customer. Need two hours to complete the repair.; ordrng 1 CNOTE (2 HOURS ) and 1 TJ90SF8404 (ACCESS PORT ) and 1 WPW10143759 (dryer UV)
Near Florence, TX 76527
Jonathan S
Job Details: 11/03/2018
WASHER GE GTW460ASJ9WW "Arrived on site for washer not filling. Performed diagnostics mode and checked fault code history. Found fault code for analog pressure switch. Ran manual test and found valve not activating. Checked voltage from control and found within range. Tested at valve and found no voltage. Removed connector and found bad connection inside of plastic connector. Made adjustment and tested unit. Found unit working as designed. All tested good, no water leaks present."
Near Kyle, TX 78640
Leonardo
Job Details: 11/03/2018
COOKTOP GE JB968SOK1SS Arrived on site to replace board. Found wrong part was shipped. Ordering part again WB27T10806. Office to check for part and call customer to reschedule. ; ordrng 1 WB27T10806 (CONTROL BOARD )
Near Florence, TX 76527
Jonathan S
Job Details: 11/03/2018
WASHER MAYTAG MVWX655DW "Arrived on site for washer not starting cycle. Plugged unit to power and found drain pump activating. Would not allow diagnostics mode. Gained access to control and found control indicator light off. Removed failed control and installed new. Performed diagnostics mode and ran automatic test cycle. Tested in normal run mode. All tested good, no water leaks present. Recommend to replace water supply hoses, due to age (see SD-QUICKPIC)."
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL KRSC503EBS01 "KRSC503EBS01 Arrived to inspect door damage. I found multiple dins and scratches on the rc door. I removed and replaced the rc door and correctly squared, leveled and set door height of the unit. I discussed use and care with the customer. Operational test good, no leaks observed during service."
Near Austin, TX 78739
Kevin
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site and found condensation on adapter and icemaker fascia, per service pointer W10772228D adapter and control board kit will need to be replaced. Quoted customer for repair Adapter kit , control kit, RF320 ; ordrng 1 W10612142 (adapter) and 1 W10864261 (cntrl-elec)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/03/2018
RANGE KITCHENAID KCGS556ESS02 "Arrived on site for cooktop bezel had came off. Found glue worn out. Removed old bezel, cleaned bezel area and installed new. Inspected to insure they are line up with burner knobs. All checks good."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL GD5SHAXLB02 "Arrived on site for refrigerator not making ice and customer requesting to replace water filter. Inspected unit and found overloaded. Tested water pressure and found just below normal, should not create any issues. Performed diagnostics mode and tested optics, passed in diagnostics. Tested ice maker cycle and found failed motor, due to normal wear and tear. Removed failed ice maker and installed new. Cycled ice maker, all tested good. Removed water filter and installed new. Flushed system. Replaced dispenser light that customer had on hand. All tested good, no water leaks present. Spoke with customer on on overload and possible cooling issue it can create. Water filter
Near Kyle, TX 78640
Brandon
Job Details: 11/03/2018
WASHER WHIRLPOOL LSR8233EQ1 "Arrived on site for customer complaint of washer leaking, I removed outer shell of washer and put into test cycle. Washer is upstairs and sitting in flood pan, pan is connected to drain. Found multiple issues, found water valve needs replacing, fill hose needs replacing, main tub seal needs replacing, outer tub needs replacing, gearcase rusted out and damaged due to leak. Unit should be replaced due to age, rusted out frame, to many parts damaged. ; ordrng 1 3360630 (sub 3360629) and 1 3361596 (tub-outer) and 1 383727 (gasket,centerpost) and 1 CNOTE (3 HOUR JOB) and 1 CNOTE (2 MAN JOB) and 1 CNOTE (AUTH) and 1 WP3357328 (water fill hose) and 1 WP3360977 (water fill nozzle) and 1 WP353244 (pressure switch hose)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/03/2018
REFRIGERATOR LG LMXC23796S/00 "Arrived on site for refrigerator air filter replacement. Customer stated that they are not able to access air filter. Gained access to air filter. Quoted customer on air filter replacement. Customer approved. Installed new filter and reset filter status on UI. Spoke with customer on how to maintain and care for unit. All tested good, no water leaks present. Paid in full on credit."
Near Austin, TX 78735
Brandon
Job Details: 11/03/2018
WASHER WHIRLPOOL LSL9345EQ0 "Arrived on site for customer complaint of loud noise, found loud knocking noise coming from gearcase, I replaced gearcase, unit tested good."
Near Austin, TX 78738
Brandon
Job Details: 11/03/2018
COOKTOP GE JGP940SEK2SS "Arrived on site for spark switch replacement, I replaced ignition switches, unit tested good."
Near Bastrop, TX 78602
Scott
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for ice build up in freezer . Found drain clogged . Couldn’t unstop it drain . Unit is defrosting , tested good . Back cover damaged from past water damage . Ordering drain tube ,drain fitting , and back cover . Please call to set return visit . No other water leaks detected at time of service . ; ordrng 1 W10904634 (BACK COVER ) and 1 WP2304888 (fitting) and 1 WPW10153550 (extension)"
Near Austin, TX 78759
Luis
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for cooling issue. At time of visit condenser fan running and Evap fan not running. Ran diagnostics Evap fan would not power on,exited diagnostics and reentered diagnostics,fan powered on and loud odd noise from motor,checked air flow weak. Diagnosed unit will need Evap fan motor. Installed new Evap fan motor,powered unit on ran diagnostics fan working as designed and good air flow"
Near Austin, TX 78749
Kevin
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUIC18PNXS2 "arrived on site and sound and let valve has failed and drain pump is not working properly, cooling system appears to be good and his frosting well. Quoted customer Valve , drain pump is ,valve replacement IM330 . found water level sensor and main harness or also corrupted however ice production should happen without them. No water leaks from connections at time of service."
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/03/2018
DISHWASHER MAYTAG MDB7749SBM3 "MDB7749SBM3 Arrived to inspect not starting. The unit had full functionality and would enter service test mode, but the start button would not work. I found visible damage/failure of the UI ribbon cable and the UI will require replacement. Office to order panel-cntl. No leaks observed during service. ; ordrng 1 W10811169 (panel-cntl)"
Near Austin, TX 78737
Kevin
Job Details: 11/03/2018
WASHER WHIRLPOOL WFW95HEXW1 "Arrived on site and found F6E1 for no communication with MCU, after replacing MCU washer will now begin a cycle, no water leaks from connections at time of service, job complete."
Near Austin, TX 78749
Kevin
Job Details: 11/03/2018
WASHER WHIRLPOOL LSQ8220HQ0 "Arrived on site and found Washer would need the entire drive center assembly, and repair would not be cost effective, and due to washers age is not advised as other items would like fail in the attempt to repair. No water leaks from connections at fime of service."
Near Austin, TX 78732
Paul
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived onsite to replace previous diagnosed defective parts by CL. I replaced the left side RC door and transferred all of the components from the old door to the new door. The ground screw in the hinge stripped out and so did one of the hinge cover screw. Need to replace the left hinge and the screws. Ordering W10845851 HINGE-DOOR, WP98165 SCREW, & W11126052 SCREW. RS for Mon 11/19 per ms. Customer will be out of town from 11/7-11/17.; ordrng 1 W10845851 (HINGE-DOOR) and 1 W11126052 (SCREW) and 1 WP98165 (SCREW)"
Near Austin, TX 78726
Luis
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for freezing in fresh food. Checked around damper found cold air entering while damper door closed. Installed new damper assembly checked air flow no air flow with damper closed.
Near Robinson, TX 76706
Steve C.
Job Details: 11/03/2018
WASHER WHIRLPOOL WFW85HEFC1 Arrived on site for the unit is leaking water. Found the bellow torn in the front bottom section. Replaced the bellow and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78733
Kevin
Job Details: 11/03/2018
COOKTOP KITCHENAID KCED606GBL00 "Arrived on site and found customer complaint is a smell emanating from the ceramic surface of the center element. Took pictures, Also that center element is defective and has a void in the coil rings. This is where the coils turn to exit the ring. Took picture of white residue on glass surface customer describes as cracks. Cooktop is operating properly no replacement of parts can correct a smell SR7723340159"
Near Lakeway, TX 78734
Cliff
Job Details: 11/03/2018
REFRIGERATOR MAYTAG MFi2067AES11 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found main control board sorted out. Replaced main control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.control (129.90+tax)Svc/Lbr (169.99+tax)
Near Lago Vista, TX 78645
James
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL ED25UEXHW01 Arrived on site and tested operation. Found start device clicks but will not start compressor. Installed start device kit and tested. Compressor started and found unit now cooling properly. Instructed customer to allow unit 24 hours to reach temp. Job complete
Near Austin, TX 78732
Paul
Job Details: 11/03/2018
VENTHOOD KITCHENAID KWCU265HSS1 Arrived onsite for the venthood to replace the previous diagnosed parts. After getting the new control in and looking at the wiring schematic I found out that the previous company had connected the L1 and and L2 circuit from the control to the motor and connected the control circuit to line voltage. I also found the harness from the control box to the motor missing. This was the reason the other control burned out. I cut part of the harness off the old control to use as the motor circuit from the control box and I wired the unit back correctly per the wire schematic. I tested the unit and the lights and fan are working as designed. Call complete.
Near Waco, TX 76706
Steve C.
Job Details: 11/03/2018
WASHER MAYTAG WTW5000DW1 Arrived on site for the unit will not lock. Tested the unit in diagnostic and received error code f5e1 and f5e2. Replaced the latch and control and calibrated the unit. Unit works properly and no water connections to the unit.
Near Waco, TX 76710
Steve C.
Job Details: 11/03/2018
WASHER WHIRLPOOL WET4027EW1 Arrived on site to replace the water pump due to leaking water. Replaced the pump and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Temple, TX 76502
Arthur B.
Job Details: 11/03/2018
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly. Tested unit and found hot water not going into unit. Removed console and found broken wire at hot valve solenoid. Was able to repair wire and secured to valve. Tested unit. Unit now fills properly. Advised when tub moves is suspension keeping the tub balanced. No other issues found. All water connections were dry at time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 11/03/2018
REFRIGERATOR GE PSDW3YGXCFSS "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found Freon leak and sealed system. Due to contamination cause my Freon leak both evaporators, compressor, and filter dryer would need to be replaced to complete repairs. Office will need to contact American home Shield to see how they would like to proceed with repair as autho is needed.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 SF8404 (STUB) and 1 WR85X10101 (low side asm) and 1 WR85X10104 (low side asm) and 1 WR86X10030 (dryer) and 1 WR87X10111 (compressor)"
Near Killeen, TX 76549
Arthur B.
Job Details: 11/03/2018
WASHER MAYTAG MVWC415EW2 Arrived onsite for customer complaint of top load washer dispenser keeps falling off when spinning. Found barrel that secures dispenser is broke. Removed barrel and installed new replacement. Reassembled. Dispenser now secured to barrel. No other issues found. All water connections were dry at time of service.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/03/2018
WASHER WHIRLPOOL WTW7500GW0 Arrived onsite for customer complaint of top load washer cabinet wrapper separated from unit. Found all sides of wrapper bowed out causing outer basket to rub against wrapper. Removed outer tub assembly and removed cabinet wrapper. Installed new replacement along with side absorbers and nameplate. Reassembled. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/03/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived onsite for customer complaint of dryer not heating recurring issue. When arrived,customer advised that house venting had been cleared out. Removed bulkhead and found TCO had no continuity once agin. Removed and replaced with new TCO. Call Techline Kevin SR#7723335616 and advised of findings. He advised to check,venting once again for good air flow. Tested unit. Found good air flow coming from roof vent. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Killeen, TX 76542
Arthur B.
Job Details: 11/03/2018
DRYER WHIRLPOOL WED7300DW0 Arrived onsite for customer complaint of dryer not heating. Removed back panel and found no continuity of element. TCO checks ok. Removed and replaced element. Reassembled and tested unit. Unit now dries and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/03/2018
DISHWASHER GE GTD695SSJSS Arrived onsite to install new venting parts to dishwasher from my prior diagnosis. Removed door assembly and removed leaking venting tubing. Installed new replacements with gasket. Reassembled. Vent cover now secured to the venting. No leaks found. All water connections were dry at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/03/2018
RANGE GE PGS960SELSS Arrived onsite for customer complaint of lower oven shoots flames when preheating oven. Tested unit and found confirmed issues. Removed lower oven panel. Found bottom oven orfice has not been converted to LP gas. Advised customer of finding. Found that is install issues and GE will not covered install issues. Customer wants to call into office tomorrow and provide credit card information. Tested all other portion of unit and work as intended. No gas leaks detected at time of service.
Near Lago Vista, TX 78645
James
Job Details: 11/03/2018
WASHER MAYTAG MHWE200XW00 Arrived on site and tested operation. Customer complaint of water leaking from door. Customer also stated that the unit has locked up once but they unplugged it and plugged it back in and it has been working fine. Found bellow is separating where it seals to door. Installed new bellow and tested operation. No leaks found and no faults stored in memory. Customer also asked about the bleach dispenser holding water. Instructed customer that it is normal for water to still be in the dispenser after use. Unit working properly. Job complete
Near Lago Vista, TX 78645
James
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site and tested unit. Found bin thermistor reading 3.8k ohms with temp close to 37 degrees. Installed new thermistor and tested operation. Unit working properly. Job complete
Near Lago Vista, TX 78645
James
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and tested operation. Found bin thermistor shorted causing over ice production. Installed new thermistor and tested operation. Unit working properly. Job complete
Near Waco, TX 76708
Steve C.
Job Details: 11/03/2018
REFRIGERATOR GE GSF251GZB BB Arrived on site for the unit is not dispensing water. Remove the quick connect under the unit and it is dispensing water but found the water tube inside the freezer has frozen due to liner separating and will freeze again. Unit will need a new freezer door. Office will need to contact AHS to get autho. Unable to locate part number. ; ordrng 1 CNOTE (AUTHO) and 1 RESEARCH (FREEZER DOOR BLK)
Near Marble Falls, TX 78654
James
Job Details: 11/03/2018
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site and found all burners dialed up and would not reduce flame size when set to low. Adjusted burners to proper flame size and tested. Unit working properly. Job complete
Near Austin, TX 78726
Luis
Job Details: 11/03/2018
REFRIGERATOR JENN-AIR JS42SEDBDA "Arrived on site for cooling issue. Removed compressor cover checked low side pressure reading -15 leak in sealed system,found small trace of dye in pan. Unit will need sead system components replaced. Evaporator is discontinued called tech support sending to product review whirlpool will contact customer. File #7723333968"
Near , TX 78132
Diego G.
Job Details: 11/03/2018
VENTHOOD WHIRLPOOL WVW53UC6FS1 Arrived on site. Checked for blower issues. Found blower not kicking on at all. Made an attempt to replace blower assembly and found part damaged. Will need to re-order blower assembly and will bring back control for back up. Customer is leaving out of town office to reschedule; ordrng 1 W10894839 (BLOWER ASSY)
Near , TX 78132
Diego G.
Job Details: 11/03/2018
VENTHOOD WHIRLPOOL WVW53UC6FS1 Arrived on site. Checked for blower issues. Found blower not kicking on at all. Made an attempt to replace blower assembly and found part damaged. Will need to re-order blower assembly and will bring back control for back up. Customer is leaving out of town office to reschedule; ordrng 1 W10894839 (BLOWER ASSY)
Near , TX 78132
Diego G.
Job Details: 11/03/2018
VENTHOOD WHIRLPOOL WVW53UC6FS1 Arrived on site. Checked for blower issues. Found blower not kicking on at all. Made an attempt to replace blower assembly and found part damaged. Will need to re-order blower assembly and will bring back control for back up. Customer is leaving out of town office to reschedule; ordrng 1 W10894839 (BLOWER ASSY)
Near West Lake Hills, TX 78746
Luis
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Found ice build up on evaporator cover in freezer section,ice hitting Evap fan. Ran diagnostics unit entered defrost test removed ice around fan blade. Relocated defrost bimetal,through diagnostics changed defrost setting to basic. Customer lost food due to unit not defrosting. Advised customer if unit is not freezing in 48hrs to call back"
Near Austin, TX 78703
Luis
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site for water leaking. Per customer after tech replaced main control customer found water on floor. Removed kick plate ran icemaker through a cycle found during fill water leaking from water line, removed damaged section on water line,installed connector checked water line good. ; used 1 WP2198677 (CONNECTIR) from stock"
Near Austin, TX 78739
Leonardo
Job Details: 11/03/2018
DISHWASHER GE GDS520PGJ0WW Arrived on site to test unit for unit not washing. Test unit and found unit working correctly. Found spray arms clogged unclogged spray arms advised customer to clean spray arms with vinegar. Unit spraying plenty of pressure job complete no leaks present at this time.
Near Austin, TX 78745
Leonardo
Job Details: 11/03/2018
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for light bulb not working. Test unit and found bad light bulb replaced light bulb test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78746
Luis
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KSSC42FMS02 "Arrived on site for failed main control and evap fan motor. Removed control and fan motor. Installed updated control kit,installed new fan motor. Powered unit on,fan running as designed compressor powered on good air flow to fresh food. Control kit ,fan motor , labor(BI150/BI230"
Near Elgin, TX 78621
Scott
Job Details: 11/03/2018
DRYER MAYTAG MEDC215EW1 Arrived on site and found outlet or breaker needs replacement . Not getting proper voltage . Checke thermostats and fuses and heater . All checked good . No lint build up at time of service . Job complete .
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KBSD602ESS01 Arrived on site. Replaced upper stainless steel trim. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KBSD602ESS01 Arrived on site. Replaced upper stainless steel trim. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KBSD602ESS01 Arrived on site. Replaced upper stainless steel trim. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78703
Luis
Job Details: 11/03/2018
REFRIGERATOR JENN-AIR JFC2290REP00 Arrived on site customer compliant is of right door is sitting lower then left side door and gap is not even between both doors in middle by mullion heater. Found unit missing right side adjusted leg will need to order roller assembly.; ordrng 1 WPW10515762 (ROLLER)
Near Canyon Lake, TX 78130
Diego G.
Job Details: 11/03/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Checked for spinning issues. Found right corner suspension not on correctly causing a lot of vibration. Repositioned suspension and tested, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78130
Diego G.
Job Details: 11/03/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Checked for spinning issues. Found right corner suspension not on correctly causing a lot of vibration. Repositioned suspension and tested, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78130
Diego G.
Job Details: 11/03/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Checked for spinning issues. Found right corner suspension not on correctly causing a lot of vibration. Repositioned suspension and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/03/2018
COOKTOP WHIRLPOOL W5CE3024XB00 Arrived on site. Check for her element issues. Found infinite switch bad. Replaced infinite switch or checked OK.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/03/2018
COOKTOP WHIRLPOOL W5CE3024XB00 Arrived on site. Check for her element issues. Found infinite switch bad. Replaced infinite switch or checked OK.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/03/2018
COOKTOP WHIRLPOOL W5CE3024XB00 Arrived on site. Check for her element issues. Found infinite switch bad. Replaced infinite switch or checked OK.
Near Austin, TX 78701
Luis
Job Details: 11/03/2018
REFRIGERATOR GE PDS22SFSBLSS "Arrived on site for cooling issue. Compressor and fans running,good air flow to fresh food. Unit has completely defrosted diagnosed leak in sealed system. Unit will need evaporator and compressor. Evaporator is discontinued will need AUTHO approval.; ordrng 1 CNOTE (CONDO ON 11TH FLOOR 2X LABOR PLEASE) and 1 WPW10143759 (DRIER UV) and 1 WR85X10057 (EVAPORATOR (DISCONTINUED)) and 1 WR87X20798 (COMPRESSOR)"
Near Cedar Park, TX 78613
Lou
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WSF26C2EXB01 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the right rc door. Using my heat gun, I heated the gasket to allow it to mold to the chassis and tested the door. The door operates as designed and seals good. The customer advised that the ice maker was not working again. I tested the ice maker and it did not harvest or dispense water into the reservoir. I unplugged the unit and verified ohms to the valve then plugged the unit back in and verified voltage to the valve. At this time, the ice maker began to harvest and at the end of harvesting the ice maker filled with water. I tested the ice maker again to make sure it was operating properly and it did. No water leaks observed during service, job completed."
Near Waco, TX 76712
Steve C.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRSC500ESS0 Arrived on site to replace the ice pad and dispenser motor due to not dispensing ice. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service. Office has the cc info.
Near Austin, TX 78735
Leonardo
Job Details: 11/03/2018
COOKTOP GE JGP389WEV1WW Arrived in site to test unit for right front valve not turning. Found valve to be damaged will need to order new valve. Ordering new valve WB21X5323 rescheduled for Thursday 11/8. ; ordrng 1 WB21X5323 (VALVE RF)
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/03/2018
RANGE WHIRLPOOL WGE555S0BS01 "Arrived on site. Check for Switch issues. Found left front switch bad causing element not to kick on. Replaced infinite switch and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/03/2018
RANGE WHIRLPOOL WGE555S0BS01 "Arrived on site. Check for Switch issues. Found left front switch bad causing element not to kick on. Replaced infinite switch and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/03/2018
RANGE WHIRLPOOL WGE555S0BS01 "Arrived on site. Check for Switch issues. Found left front switch bad causing element not to kick on. Replaced infinite switch and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site. Check for icemaker issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site. Check for icemaker issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site. Check for icemaker issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up. No leaks present. Job complete"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 11/03/2018
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site. Check for temperature issues. Spoke with the superintendent and said temperatures were fine after all. All functions tested OK. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 11/03/2018
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site. Check for temperature issues. Spoke with the superintendent and said temperatures were fine after all. All functions tested OK. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 11/03/2018
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site. Check for temperature issues. Spoke with the superintendent and said temperatures were fine after all. All functions tested OK. Job complete
Near Elgin, TX 78621
Scott
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for IM not working . Got valve to work, but no harvest . Still getting intermittent harvests . Ordering control, IM , water valve. No water leaks detected . Call to set return .; ordrng 1 W11043013 (VALVE ) and 1 W11043763 (CONTROL) and 1 WPW10300024 (icemaker)"
Near Elgin, TX 78621
Scott
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Arrived on site for ice built up in freezer and water in fresh food . Found door is not sealing , freezer gasket is hitting hinge allowing air to get in freezer. Freezer is completely frosted over . Drain is frozen over . Ordering hinge , and washers . Please call to set return visit .; ordrng 1 WP2254618 (hinge-door) and 2 WP489467 (washer)s"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Replaced panel for dishwasher. Ryan diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Replaced panel for dishwasher. Ryan diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived on site. Replaced panel for dishwasher. Ryan diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL KUDE70FVSS2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit dispensed water into the tub and I heard the detergent dispenser door open and I could hear the diverter operating, but the motor never came on. The drain pump and heating element operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 11/03/2018
DRYER KENMORE 110.948362 "arrived on site to inspect dryer not working. Upon further inspection, I attempted to turn the unit on as it had power and nothing happened. I removed the top and the front panel to expose the inner components to the unit. I found that the dryer belt had broken and the pulley had engaged the brown belt switch. I verified ohms to the fuse, coils and cutoffs. The customer agreed to the repair and paid in full. I removed and replaced the belt, all four supports and the pulley wheel and tested the unit and it operated as designed. I cleaned all lint from the well. Job completed."
Near Spicewood, TX 78669
Cliff
Job Details: 11/03/2018
DRYER SAMSUNG DV400EWR/AA Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating element fail. Replaced element assembly and tested unit. Found all is functioning properly at this time.Element
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDF320PADB3 "Arrived on site for dishwasher not power on. Tested voltage at junction box and found 120 volts. Tested voltage at control and found none. Traced voltage and found short in wire going to control. Repaired wire and tested voltage at control. Performed diagnostics mode, no error codes. Checked heater amp draw and found within range. Spoke with customer on user care guide. All checks good, no water leaks present."
Near Waco, TX 76711
Steve C.
Job Details: 11/03/2018
REFRIGERATOR GE GTE18GTHGRWW Arrived on site for the unit door is not closing. Tested the unit and found the fridge door gasket is warped. Use a heat gun to reshape and unable to reshape. Unit will need a new fridge door gasket. Unable to find part on parts breakdown. Office will need to research part and reschedule customer.; ordrng 1 RESEARCH (FF GASKET)
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT790SAYM3 "Arrived on site for dishwasher door dropping fallen open. Performed diagnostics and gained access to hinges. Found right side link broken. (DW150) Customer approved estimate. Gained access to door hinge and spring. Removed link and installed new. Tested door operations. Per diagnostics mode, no error codes. All tested good, no water leaks present."
Near Cedar Park, TX 78613
Lou
Job Details: 11/03/2018
REFRIGERATOR GE GSH25JSDB SS "arrived on site to inspect refrigerator not cooling. At the previous service call, I found the unit evaporator frozen up. I requested that the customer defrost the unit 24 hours before I returned and had them sign the waiver of water damages from defrosting the refrigerator. Upon further inspection today, I found that the Evap heater was burnt out. I checked ohms to clarify and it was open. I removed and replaced the Evap heater ad testing and the unit began to cool almost immediately and the Evap had a good frost pattern developing. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 11/03/2018
DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer drum not turning. Upon further inspection, the customer advised that when the unit turns on and you open the door, the unit does not turn off. I turned the unit on and opened the door and the unit continued to cycle. I closed the door and opened it again and it continued to cycle. I pressed the door switch in and released it and the unit stopped. I found that the door switch was stuck. I tested the unit several times more and it continued to operate as designed. I advised the customer of my findings. The unit is operating good as it heats well and the components are operating as designed. No lint observed during service, job completed."
Near Austin, TX 78704
Leonardo
Job Details: 11/03/2018
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for unit continuing to spark. Test unit and found ignitor harness had come off the valve. Removed valve cover and secured ignitor harness to valve test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78701
Leonardo
Job Details: 11/03/2018
DISHWASHER GE ZDT975SPJSS Arrived on site to test unit for unit leaking. Test unit and found unit leaking from gasket. Replaced gasket test unit and unit not leaking. Job complete no leaks present at this time.
Near Spicewood, TX 78669
Cliff
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUIS15NRXB1 Arrived on site to diagnose an ice machine that is not operating properly. Tested unit and found water level sensor and evaporator thermistor both malfunctioning causing two separate issues. Both parts will need to be replaced to complete repairs. Return date is set for 11/8/18.; ordrng 1 WPW10548509 (sensor)
Near The Hills, TX 78738
Brandon
Job Details: 11/03/2018
REFRIGERATOR KENMORE 596.7914299 "Arrived on site for customer complaint of freezer door not opening, found freezer door was cracked open causing warm air to condensate and freeze the door into locked position. Instructed customer to defrost unit and call us back if the door does not seal after unit is cleaned out."
Near Lakeway, TX 78738
Brandon
Job Details: 11/03/2018
COOKTOP JENN-AIR JGCP636ADP "Arrived on site for customer complaint of front center burner not igniting all the time, I cleaned off the burner head and orifice, unit tested good."
Near , TX 78628
Thomas L.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for no cool condition.found unit was not fully charged from factory. Installed access valve and new dryer. Properly charged unit. Tested and observed frost pattern now frosting. All operations started properly. All water connections were dry. New construction home was open.
Near Georgetown, TX 78628
Jonathan S
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator FC not making ice. Per diagnostics mode and advanced ice maker cycle. Found ice maker cycling and sounded like water valve activated. Tested fill tube heater at 22 ohms. Tested voltage to heater at 12 volts DC. Gained access to inlet valve and jump ice maker fill cycle. Found valve operating correctly. Called tech support and spoke with Dustin (SR7723339020). He stated to replace fill valve with heater. Schedule return for Wednesday the 7th. Customer requested first AM and would take a later date if needed to have first AM. ; ordrng 1 SEENOTE (REQ 1ST AM) and 1 W11238340 (FILL TUBE WITH HEATER)
Near Austin, TX 78759
Paul
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher that will not drain. I found the drain line stopped up causing the issue. I found the unit not connected to the disposal but to a small fitting at the sink plumbing. I found the unit not connected with the added on OEM second hose but a black rubber hose connected to the first OEM hose and the other side of the black hose to the sink. I cannot remove the dishwasher because of the install with the wood floors in front of it. They stopped the floors in front of the machine. I explained to ms to call a contractor out to solve the issue.
Near Austin, TX 78735
Luis
Job Details: 11/03/2018
REFRIGERATOR GE GSS25QGTABB "Arrived on site for no water from dispenser and water leaking. Found excessive moisture on back of dispenser housing,tested water dispenser no water. Removed connection at bottom of door tested water dispenser water flowing from valve. Diagnosed frozen water line,due to line freezing and moisture around housing diagnosed insulation has pulled from door liner. Unit needs freezer door; ordrng 1 WR78X11643 (FZR DOOR BLACK)"
Near Austin, TX 78759
Paul
Job Details: 11/03/2018
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for the washer leaking water from underneath. I ran the diagnostics cycle and found the washer working as designed. I found the house drain restricted and backing up when the washer went into drain mode. I advised the customer to call a plumber to unclog the drain line. There were no water leaks present at the time of service. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 11/03/2018
COOKTOP WHIRLPOOL GLS3064RS01 "arrived on site to inspect cooktop burners not working. Upon further inspection, I found that the back two burners would not spark. I removed the knob cover and tested the Ignitors by removing the harness and connecting to the front right burner module and the back Ignitors arced. I am ordering (2) spark modules for the rear burners and scheduled return service for 11/07/18. No gas leaks detected during service.; ordrng 2 WP8190929 (module-spk)s"
Near Austin, TX 78734
Cliff
Job Details: 11/03/2018
DRYER MAYTAG MEDB835DW4 "Arrived on site and replaced bulkhead, dryer rollers from repair kit, idler pulley, and drum for dryer. Tested unit and found all is functioning properly."
Near Cedar Park, TX 78613
Lou
Job Details: 11/03/2018
MICROWAVE WHIRLPOOL GT4175SPS4 "arrived one site to inspect microwave not working. Upon further inspection, I attempted to heat up a cup of water and when I pressed 30 second heat and start nothing happened other than the interior light came on and I could hear a popping sound as if the unit was trying to work. I remove=d the unit from the wall and removed the shell to expose the inner parts. I ohmed the switches and checked voltage to the transformer. I did not get any voltage but was getting ohms to the switches. I am ordering three (3) switches, the switch bracket and a main control. Ordering a CNOTE-AUTHORIZATION due to parts being over , but I might not use all of the parts. Office to schedule return service due to control being an Expart.; ordrng 3 4392027 (switch,micro)s and 1 CNOTE (AUTHORIZATION ) and 1 WP8185271 (brkt-mount) and 1 WP8205507 (cntrl-elec)"
Near Austin, TX 78738
Kevin
Job Details: 11/03/2018
WASHER WHIRLPOOL WTW8800YW1 "Arrived on site and found lid has broken on the right hand side. Quoted customer, hinges and pins may also be needed but customer does not wish to continue with repair at this time, job complete."