"Arrived on site to look at model WFW6720RR0 for customer complaint of noise issue. I cleaned drain filter, unit tested good."

Arrived on site for unit not completing cycle. Upon arrival found unit unplugged plugged unit back in and immediately drain pump kicked on. Replaced control and calibrated and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

"KMHC319LSS00 Arrived on site for a otr microwave that flipped the breaker. On arrival, the client stated it worked for less then minute then flipped the breaker. As I was removing the control board, I noticed it had arced, causing the fuse to failed and the door switches I replaced both door switches, fuse,and control board. Then I tested with a cup of water it worked great . I tested the fan it worked great . product works as it's designed."

Arrived onsite for cracked ice tray. Replaced icemaker W10873791 under AEX warranty and advised customer on repair. No leaks at time of service. All else checks good.

"Arived onsite for an electric dryer model MEDC300BW0 that is squeaking during operation. Inspected unit and work area. The customer advised that it happens almost immediately after the cycle starts. I tested the dryer and confirmed the customer's complaint. I checked inside and found the belt slipping on the basket and the idler pulley and rollers hard to turn. I replaced all rollers, idler pulley, and belt using a dryer repair kit 4392065 and tested the unit. The unit began to work and operate as designed. Call complete."

FArrived onsite for microwave WMH31017HS10 not heating. Tested and found when starting cycle it only runs for 2 seconds then stops. At times says close door. Was able to temporarily adjust switch and was able to complete 1 min cycle. Unit did heat. Will need interlocks. Set to return Friday the 6th. ; ordrng 1 W11551761 (Lower interlocks) and 1 W11551558 (Upper interlock)

"Arrived on site to diagnose refrigerator WRS321SDHB11 that has noise coming from FC fan. Examined unit and verified an ice trail coming from the icemaker. Ice maker extension was free of the zip tie and pointed upwards, causing water to spray. I corrected the extension to its normal spot, added a thicker zip tie and silicone to the liner. Unit no longer leaks. Repair completed."

"Arrived on site to look at model WTW4855HW3 for customer complaint of unit getting stuck in a drain cycle. Found issue with the control. I replaced control under S153EB, calibrated and tested, unit tested good. Part used w11607637"

"Arrived on site at unit 1208 to look at model WFW560CHW4 for customer complaint of unit leaking. Found f0e2 error code, found evidence of unit leaking out of the vent in the back. I instructed customer to use less soap and showed her the vent in the back where it was leaking."

Arrived onsite MVWC425BW0 for board function concerns and replaced board W10582043. Calibrated unit. Unit is now operating as designed. Advised customer on repair.

"Arrived on site for dishwasher, not cleaning dishes. Unrival confirmed failure and after further inspection I found f4e3 in diagnostics and found, the wash motor had failed. I replaced w 11613479 and found dishwasher working as designed with no leaks call complete."

"Arrived on site for an oven WOC54EC0HS20 not heating. Customer stated that the oven works but the microwave has intermittent issues. Sometimes it will say power loss, will turn on but not heat. Unit is working while on site. I inspected the harness for any visible damage and verified that the power is correct. I replaced the control w11325603 and heated a glass of water without any issues."

Arrived on site to repair previously diagnosed issue unit needs new control. Previous visit new control was defective and drain pump would run constantly. Replaced control and calibrated and tested unit is now functioning properly and as designed to. No leaks present at this time job completed.

Arrived on site for a washer MVW6230HW2 not cycling. When in service mode I found an F7E7 and F7E1 error. Unit also wouldn't agitate or spin. Inspected the gearcase and found leaking oil. The agitator isn't coming off so I'm ordering a W11550891 agitator for the return visit. W; ordrng 1 W11550891 (Agitator)

"Arrived on site for unit leaking from top. Inspected unit found leak is coming from valve. Units valve we'll need to be replaced. The four making repair informed customer that water supply at the wall is original to the house old gate valve. Explain to customer that turning these off and on. There is a high chance of water, not coming back on our valve, possibly leaking.. Customer understood and is aware of potential issue. Replaced valve at washer and tested unit is now functioning properly and as designed to. Called supply at wall is lincoln, just like I informed customer possibility of this happening. It took pictures uploaded to informed supervisor. The customer is aware of leak as well"

Arrived on site for a range WFES3030RS0 tripping the breaker. I verified good power at the terminal block but all three connection were loose. I tightened the connections and heated to 500 without any issues. Max amp draw was under 15 amps. Unit is on a 30 amp GFCI

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to test unit MED7230HC1 for no heat. Upon arrival customer stated unit tumbles but does not produce heat. Verified concern by running a cycle; drum is tumbling with no heat present. Gained access to internal components and found heating element reading open. Replaced heating element (WP33877747) and tested unit, heat has returned and all components are properly engaging. Advised customer to have the venting system professionally cleaned to ensure proper airflow. Unit is now running as designed, job complete."

"Arrived on site for washing machine, making loud noise and faucet switch broken. On arrival confirmed, the switch was broken. But I could not replicate the noise, although customer did provide a video of the noise she's heard. I'm ordering W11662334 switch. Office will need to reschedule once availability of part is known.; ordrng 1 W11662334 (Switch)"

"Arrived on site to test unit WTW4855HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for dryer.Taking too long to heat. On arrival confirmed issue and after further inspection, I found the dryer.Is heating as designed, But the vent system that exits the home goes under the home And out the side of the house and because of this, there is a lot of water inside the vent that is collecting lint and preventing proper airflow. I instructed the customer They would need a drier vent, cleaning and the water inside the vent to be removed in order for the dryer to work properly, call complete"

"Arrived on site for drier not heating on arrival confirmed issue and after further inspection. I found the vent system had a lot of link clogged preventing airflow. But once the cloggers are moved, the dryer is working as designed.Call, complete."

"Arrived on site for washer, not completing cycles or allowing water to enter. On arrival confirmed issue and found the coldside water valve failing and replaced it with w11220230 and tested unit and found no leaks and washer working as designed call complete"

"MVWB835DW5. Verified grinding noise from washing machine during agitation. Ran diagnostics; washing machine had several fault codes, including overload, locked rotor, and motor over temp. Removed stator, rotor, and clutch; found slider worn out and falling apart. Replaced slider w10734521, clutch w10754448, rotor w10915701, and stator w10915700. Ran unit through auto test; washer filled, agitated, drained, and spun with no unusual noises. Washing machine working as intended. No leaks detected at times of service."

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, I found the washer and dryer were wedged into the laundry space (custom built home) and the washer was difficult to pull out to service. Per previous techs diagnosis, I removed and replaced the tub and while doing so, I found gearcase oil on the cam and the suspension rods were bad. I installed the new tub and transferred all other parts except the gearcase and suspension rods. I installed a new gearcase and cleaned the cam, as it was still in good working condition, suspension rods and reassembled the unit. Calibrated the unit and tested in diagnostics. The unit is operating as designed and no water leaks were observed during service. I advised the customer of my repairs and recommended that they widen the space for the washer and dryer to give them some space in between as it appears that the unit got off balanced and as it was banging around, the tub hit hard enough on the side to break at the drain pump. The customer advised that he would adjust the space. Job completed. W11396716, W11219115, W11449840"

"Washer WTW4816FW3 not working. Verified 120V at outlet and control board; LED on control board lit. Control board would not accept commands or enter diagnostics mode. Attempted multiple times. Unplugged unit, reset for two minutes, then plugged back in and retriedstill no response from control board.ordering control. No leaks detected at times of service.; ordrng 1 W11603810 (Control)"

Arrived on site for washer needing new latch. On arrival confirmed failure and installed part and tested washer found it working as designed call complete

Arrivec on store for washer stuck in drain loop. On arrival confirmed issue and found control pressure switch broken. Replaced w11607637 control under S Code: S153EB andfound washer working as designed with no leaks. Call complete

"Arrived on site for dishwasher.That customer claimed was overheating tgeir counter top above dishwasher. i took temperature readings and ran a normal and diagnostic test. But could not replicate the issue even when keeping the heater on for more than fifteen minutes. Photos of temps in sd. We will need to report findings to whirlpool tech line as soon as they open to figure out.If there is anything further, we can do to prevent this issue.But as of now unit is working as designed with no leaks, call, complete."

"Arrived on site for dryer, needing new bulb wp22002263. On arrival installed, partn found unit working as designed call complete."

"Arrived on site. Found water not dispensing, found line frozen in liner channel,removed dispenser line from valve to hinge,defrosted line,cleared ice from channel,reinstalled line ran water dispenser passed,ran harvest test on icemaker passed,ran error test no errors,ran fill test passed."

"Arrived on site for no cool. Unit not running,only lights on,power cycled unit same issues removed ui secured all harness going to ui,found unit in showroom mode,exited showroom mode,compressor would power on then stop,per service pointer on this exact issue powered unit off from master switch, let unit sit powered off per service pointer,powered unit on compressor and fans powered on,waited unit cooling down as designed."

"Arrived on site for no ice. Removed cover found broken wire on grid cutter,replaced grid cutter and bin thermistor ran diagnostic all test passed. W10919199,wpw10511923; used 1 W10919199 (Grid cutter) from stock"

Arrived on site to diagnose unit displaying F8E4 error code (water detected in float switch). Inspected float assembly and found water present in the float pan. Removed water and reset unit. Ran diagnostic and test cycle and observed water leaking from the fill valve during the fill portion of the cycle. Determined fill valve was the source of the leak. Replaced fill valve and reassembled unit. Ran multiple test cycles to verify repair. Unit is now filling properly with no leaks observed at this time. Unit operating as designed. Job complete.

"Arrived on site to diagnose dishwasher reported leaking. Placed unit into a full test cycle and monitored operation. Unit filled, washed, and drained properly with no leaks observed during testing. Inspected door area, tub, and surrounding components no active water leaks found at this time.Spoke with customer, who stated the unit had previously leaked a large amount of suds from the door area. Customer advised she recently cleaned the filter and interior of the unit. Explained that excessive suds are commonly caused by incorrect detergent type or overuse of soap, which can force suds out of the door and appear as a leak. Advised customer on proper dishwasher detergent usage. Unable to duplicate the issue during todays visit. Unit operating normally at this time. Job complete."

"Arrived on site to inspect dishwasher model WDP730HAMZ0 not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. Repair is covered by AEX warranty"

"Arrived on site with sealed system parts. Replaced compressor, access valve, and filter drier. Pressure tested at 250. Vacuumed and weighed in charge. Verified operarion. Call complete."

Arrived on site to test unit for burner not working and unit tripping breaker intermittently. Found bad switch replaced switch test unit and burner test good. Could not duplicate the issue with the tripping of the breaker. Job complete.

"Arrived on site to diagnose dryer not plugging in all the way. Inspected power cord and outlet. Found plug was not fully seated in the outlet. Fully inserted plug and verified proper connection. Powered unit on and ran a test cycle; unit started and operated normally. Customer mentioned hearing a light clicking noise during operation. Removed front panel to access motor, belt, and internal components. Inspected motor, belt, idler pulley, and blower area. No abnormal wear, damage, or obstructions found. Reassembled unit and ran an additional test; clicking noise not present and unit operating as designed. Advised customer of findings. Unit testing good at this time. Job complete."

"Arrived on site to inspect dishwasher model KDPM604KPS0 with uninstalled lower spray arm. Upon further inspection, I found that the lower spray arm was not attached after previous repair. I reinstalled the spray arm and insured that it was seated properly. The dishwasher is operating as designed no water leaks observed during service."

Arrived on site to inspect washer model W11675701 start button not responding. Upon further inspection the customer advised that often the start button will not respond. I entered diagnostics and observe no error codes. I gained access to the ui control and found some discoloration on the circuit board near the start button. I replaced the ui control due to shorting. I reassembled and tested the machine and it is now operating as designed. No water leaks observed during service. W11675701

"Electric dryer NED4655EW1: Removed and replaced previously diagnosed part with dryer kit 4392065, including belt tensioner and rollers. Tested dryer; it churns properly and heats. Dryer working as intended"

Arrived on site for dryer making a loud noise. Unit starts and heats but has a loud noise. Washer working. Removed panels. Found blower wheel scrapping again housing cover. Foam was not in right place. Properly positioned foam and blower cover. Reassembled and verified operation. Call complete no parts.

"Arrived on site for lights innoven not working, found left side light was out. Replaced left light. Verified operarion. Call complete"

"MVW6230HW2: Removed and replaced previously diagnosed parts, including gearcase, belt, splutch, and actuator and suspension. Ran through autocycle; it filled, agitated, drained, and spun with no unusual noises. Washing machine is working as intended. No leaks detected at time of service."

"Arrived on site. Ran diagnostic weak to no water flow,removed filter good flow,pump shutting off water early diagnosed a defective recirculating pump. Installed a new recirculating pump and bin thermistor ran diagnostic all test passed. W11542867,wpw10511923"

"Arrived on site to inspect refrigerator model WRMF3636RZ00 leaking from water filter housing. Upon further inspection, I found that the filter was not seated properly. I removed and reinstalled the filter and tested. The refrigerator is operating as designed and no water leaks observed during service."

"Model WRS315SDHZ18. Verified refrigerator section not cooling, freezer section cold but not at temperature, and not making ice. Confirmed evaporator fan motor not running. Removed evaporator panel, replaced evaporator fan motor WP2315549, and motor came on with fans starting to run. Replaced panel and advised customer to give unit 12-18 hours for temperature to adjust and to start making ice. Refrigerator working as intended. No leaks detected at times of"

"Arrived on site to test unit KSEG950ESS2 for error messages and improper heating. Upon arrival customer stated unit intermittently flashes F2E1 error code and oven does not heat correctly. Entered service mode and found F2E1 (stuck key) and F3E0 (oven sensor open/shorted) error codes stored. Cleared codes and tested oven sensor, found sensor reading open confirming failure. Determined failed sensor input is contributing to inaccurate heating and error condition. Unit will require replacement of oven temperature sensor and UI to correct issue. Ordering parts, no parts installed, rescheduled for 02/05.; ordrng 1 W10833885 (Oven sensor)"

"Arrived on site to test unit for unit leaking. Test unit and found unit not draining. Found bad drain motor, replaced drain motor test unit and unit test good job complete."

"Arrived on site for washer, not completing cycle. On rival found the wire harness to the capacitor broken and the capacitor leaking. I replaced w 1139 a 5618 and a w 11643701. Tested unit found no leaks and washer working as design call, complete"

"Arrived on site to test unit for unit not working. Test unit and found display not working. Will order new console, board and /sump a motor office to reschedule ; O-emld tckt"

"Arrived on site to look at model KOED530PSS00 for customer complaint of error code. Found f8e0 error code. Ran diagnostic test and found no error codes saved, ran cooling fan tests, both upper and lower cooling fans tested good in diagnostic mode. Found lower oven was reading 103 degrees at room temperature, found lower bake relay in diagnostic tests would activate the upper bake relay and the upper bake relay would also activate the upper bake relay. I put lower oven unit into regular bake cycle and it did not preheat and said it was at 350 but was room temp. Called techline and they recommended replacing the UI console due to an issue with the logic board. Also ordering upper ACU and temperature sensors. Will need to replace console, upper fan, sensors, and upper control. Ordering main harness just in case Case number 22379749; ordrng 1 W11666473 (UI console) and 1 W11448962 (Upper ACU) and 2 W11598120 (Temperature sensor)s and 1 Cnote (2 techs if its BC returning due to back issues since oven dolly can't be used) and 1 W11245674 (Main harness)"

"Arrived on site to test unit WFW5605MW0 for leak. Upon arrival customer stated a puddle of water forms in front of the unit when a cleaning cycle is run. Entered service mode and found F8E1 (low flow), F0E1 (load detected during clean cycle), and F0E2 (oversuds) error codes stored. Cleared error codes and ran a diagnostic test cycle with all components properly engaging. Proceeded to run a clean washer cycle while monitoring for leaks. Leak was isolated to the detergent drawer and dispenser housing area. Visual inspection of the front panel confirmed evidence of a prolonged and consistent leak condition. Puddle also forming in front of the unit. Unit will require replacement of the dispenser housing and both water inlet valves to resolve issue. Unit is installed in a tight closet configuration and will require a second technician to remove the dryer for access. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11524105 (Dispenser assembly) and 1 W11688994 (Single valve) and 1 W11688995 (Dual valve)"

"Arrived on site (Unit 51) to test unit for long dry times. Upon arrival tenant stated she was not aware unit was out of warranty. She will be contacting main office and having them set up an appointment with a CC on file. No service provided, no fee collected, no parts installed, job complete."

"Arrived on site to test unit MVW6200KW2 for not spinning clothes out. Upon arrival verified concern by running a test cycle and confirmed basket was not engaging during spin. Gained access to lower components and found splutch damaged and belt worn. Replaced splutch (W10721967), actuator (W11481722), and belt (WPW10006384). Ran calibration cycle successfully, followed by a test cycle with all components properly engaging. Unit now reaches spin speed and extracts water as designed. No leaks detected, job complete."

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control (W11607637) and tested unit is now running as designed no leaks detected job complete"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control (W11607637) and tested unit is now running as designed no leaks detected job complete"

Arrived on site to replace bake igniter and bake burner. Replaced both parts test unit and unit test good. Bake burner igniting right away preheated oven and oven pre heated correctly job complete no gas smell.

"Arrived on site to diagnose dishwasher not washing properly. Verified customer complaint and tested unit. Found unit filling with water as designed; however, wash cycle was not circulating water. Performed electrical checks and confirmed wash motor was receiving proper voltage but was not operating. Determined motor failure. Removed dishwasher and replaced the sump and wash motor assembly. Reassembled unit and ran multiple test cycles. Confirmed proper water circulation and normal operation. Unit is now functioning correctly. Job complete."

Arrived on site to install previously diagnosed in order for previous technician. I installed the freezer door and leveled the unit. The refrigerator is now operating as designed no water leaks observed during service. LW11255360

"FC 30 degrees WRT311FZDW06 Arrived on site for a refrigerator not cooling in either compartment. On arrival, I verified no cool I then removed the evaporator cover and noticed no frost pattern and ice build up top right corner. I then took amp draw on the compressor and it was 0.62 amps a failed compressor. I'm ordering the compressor, evaporator, uv drier, and the access valve. Adding two hours for repair and returning parts just in case. Office please reschedule client for soonest availability. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 Allcopper (All copper) and 1 Twohours (Sealed system repair)"

Arrived on site with liner repair kit. Found crack is minimal and not going to cause further issue. Advised the repair will make it more visible due to crwck being so small. Customer will leave as is. Call complete.

Arrived on site for range having control issue. Unit was unplugged. Once power is applied the unit starts to click as if igniting the oven. Removed ignitors from module. Reapplied power. Module still clicks as if being told to start. Unable to determine control or modulel I had and replaced control. Module is still clicking. Left Module unplugged so cooktop can be used. Reset for we pm; ordrng 1 W11162730 (Module)

Arrived on site for filter cover falling down. Found catches are not centered and are only being used on the left side. Found back screw was loose. Tightened and found the cover unscrew it as it moves up and down. Per PR. We will use loc tight to hold screw in place and replaced clips. May need to bend bracket into place. Office will call to schedule ; ordrng 1 W10854245 (Clips)

Arrived on site for noise complaint. Adjusted doors and cabinet only audible noise is the compressor during operation normal operating sound on unit.

"Arrived on site for washer always running the drain pump. Confirmed drain starts when plugged in. Found F3e1. Confirmed model and serial. Wiring to control is good, pressure hose is clear. Replaced main control. Recalibrated and ran automatic test cycle. All components pass. Call complete"

Arrived on-site for ice machine needing W10897719 valve. And w11266112 housing. On rival reconfirmed issue and installed both parts and tested unit and found no leaks and ice machine working as designed.Call complete

"Arrived on site for washer that had made a popping noise and wouldn't start cycles or finish em. On arrival customer showed me a piece of black plastic that had broken off into the tub, and after further inspection, I found the plastic had come from the latch which was broken. I also found f5e1 in diagnostic and i'm ordering W11513248 latch. I rescheduled customer for 02.06.26; ordrng 1 W11513248 (Latch)"

"Arrived on sight for washing machine, not completing cycles and making a lot of weird noises during agitation and spin. On arrival I found f5e1 and the lidlock broken. After replacing lidlock, I inspected unit and found gear case had leaked all of its oil out onto the top of the cam. I also found the motor windings were oaming out between eight and ten ohms on both counter and clockwise windings, when it should be under six ohms. I'm ordering the motor, gear case and belt. I rescheduled customer for 02.04.26 W10889172 motor; ordrng 1 W10889172 (Motor)"

"Arrived on site for washing machine, making loud noise at the start of the cycle. On arrival, confirmed issue and found belt loose on cam and cam and belt squealing. I replaced w 11239857 belt and w 10721967 cam and found washer working as designed with no leaks call complete."

"Arrived on site to inspect washer WTW4855HW3 drain pump constantly on. Upon further inspection, I found the unit unplugged and plugged it in. Placed the unit in diagnostics showing error code F3E1-pressure sensor fault. Per service pointer W11766193, I removed and replaced the main control and calibrated the unit. Tested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11607637"

"Arrived on site to inspect refrigerator WRX735SDHZ00 ice bin stuck. Upon further inspection, I attempted to remove the ice bin and found the release button pushes in, but the bin won't come out. I tested the ice dispenser and could tell that the auger was getting bound up. Using my steamer, I heated the ice box housing and using my rubber mallet, I hit the bottom of the housing to help break up the ice inside the housing. After approximately 30 minutes of steaming, I was finally able to get the bin out without it breaking. I found ice clumped up on the motor yoke which tells me that the water being dispensed from the fill tube is somehow splashing out over the fill chute and down into the housing. I cleared the ice and inspected the fill tube and found debris around the opening of the fill tube which is redirecting the water out of the chute. I cleared the debris and cleaned the housing and re-installed the ice maker assembly and tested. The ice maker would not harvest, so I cycled power to the unit and retested and it continued to fail. Also found the chute was slightly leaning to the left. I removed and replaced the ice maker and retested and it is operating as designed. I verified the fill tube was filling through the chute and not spraying water. Unit is operating as designed and no water leaks observed at the end of service. Job completed."

"Arrived on site for an electric dryer model MEDB835DW4 that is making abnormal sounds during operation. Inspected unit and work area. The customer showed me a video of well.The sound it was making, and it sounded like the blower wheel was hitting something. I gained access to the blower wheel and found it cracked, causing the blower wheel to rub against the blower wheel housing. I replaced the blower wheel WP697772 and tested the unit. The unit began to work and operate as designed. Call complete."

"Laundry center model WETLV27HW3 disassembled; removed dryer from unit. Replaced lidlock w11176112 Reinstalled dryer on top of laundry center and ran auto test. Tested washer: filled, agitated, drained, and spunoperating as intended. No leaks detected at times of service."

Arrived on site for ui panel not responsive. Upon arrival inspected unit found ui panel not displaying light come on inside oven and microwave. Replaced console and tested. Unit is now functioning properly and as designed to job completed

"Arrived on site to inspect washer model WTW4855HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

Arrived on site for unit not cooling. Upon arrival found unit working temperature i freezer 1 degrees and 40 inside fridge. Customer stated after the moved it to different spot started working. Verified both start device and compressor are working properly. Can not find any issues with unit at this time. Unit is functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for dishwasher not cleaning. Upon arrival ran diagnostics found no stored error codes at this time. Customer stated its seems to be working ok just dishes not cleaning and soap still inside. Ran test cycle unit completed cycle with no issue. Informed customer during cold days to run hot side of faucet first. Unit is functioning properly and as designed to. Can not find any issues with unit at this time. No leaks present at this time job completed

Arrived onsite formdrain pump running. I found when plugged in units drain will run and a F3E1 water pressure sensor failure present. Under s code S153EB I replaced the W11607637 CONTROL and calibrated the unit. Unit is now operating as designed and no leaks are present. Call complete.

"Arrived on site to install ordered parts on a washer MVWB765FW4. I installed the slider w10734521, gearcase w11393685, clutch w10754448, rotor w11260238 and stator w11195971. Ran a full factory cycle without any issues. No leaks detected while on site."

"Arrived on cipre refrigerator needing a sealed system repair. On arrival reconfirmed issue and installed access valve UV dryer compressor and condenser coil. Then, recharge system with fifty six grams of r600. I found unit working as designed and informed customer to allow twenty four hours for unit to stabilize temperatures.Call complete."

Arrived on site for a refrigerator WRTX7419SB00 with a bad seal. I verified a gap in the RC door so I heated and shaped the gasket to seal properly. Also found a crack on the icemaker so I installed a W11729596 icemaker kit. The icemaker filled and the door is sealing now. No leaks detected while on site ; ordrng 1 W10898951 (Ice pan)

Arrived on site for a washer WTW4855HW3 not cycling. I verified the pump running due to pressure sensing issues. I replaced the control w11607637 and ran a calibration cycle. Also ran a full factory cycle without any issues. No leaks detected while on site.

Arrived on site to install ordered parts on a refrigerator WRS571CIHZ04. I installed the door w11561286 and coupler wpw10334458. I tested all functions including the icemaker. Unit is operating as designed. No leaks detected while on site.

"Arrived on site to diagnose microwave making a popping noise during operation. Tested the unit and confirmed the popping sound was coming from the high-voltage system. Removed the unit as needed to access internal components and began inspection of the high-voltage components. Attempted to replace the magnetron, capacitor, and diode as a set. During inspection, found the high-voltage diode visibly damaged and not within specification. Due to part condition, the diode will need to be replaced before further testing can be completed. Ordered the correct replacement diode. Unit left unplugged and safe. Rescheduled return visit for Thursday to install the new diode and complete repairs. Job pending.; ordrng 1 W11256462 (Diode)"

"Arrived onsite for icemaker not working. Upon arrival I got the MS tag. I found the icemaker to have ice sitting in the mold. Inspected the icemaker and found it in the off position. Customer syayed they had another company out before but after they were there the icemaker no longer worked. After switching the icemaker on I tested a harvest and fill cycle. Icemaker kicked out the ice that was inside and returned back to position and filled. Icemaker is working issue was it was turned off, showed the customer the position the switch is supposed to be in and they understand. Call complete. No leaks. No parts."

"Arrived onsite for unit making noise. I ran the unit and heard a odd noise when agitating. Inspected underneath and no sight of oil blowout, inspected the cam and found it worn aswell as the belt. Pulled the cam and belt and when I dropped the cam I found old remnants of the previous cam replaced. I installed a new W10721967 SPLUTCH AND W11239857 BELT and tested unit with a load of clothes. No noise is present anymore and customer verified he doesn't hear the noise anymore. No leaks. Call complete."

"Arrived on site to inspect ice machine WUI95X15HZ00 not making ice. Upon further inspection, I tested the unit in diagnostics and found no frost pattern on the evaporator. I pulled the unit out and tested the compressor and found it was not good. I disassembled the unit and removed and replaced the compressor, access valve, non-UV drier and evaporator. When I began to disassemble the unit and evacuate the system, I found a lot of oil in the system. Using my nitrogen, I blew out the system before installing the sealed system parts. After installation, I vacuumed the system down to -30/0 psi and monitored the pressures. Pressures held good and I installed 5.75oz of R134a refrigerant and tested the unit. I found when the unit is cooling pressures were at 0/100psi. The evaporator has a good frost pattern as well. I finished reassembling the unit and tested the thd unit in a normal cycle and it is operating as designed. No water leaks observed during service, job completed. W11735041, WPW10218037, W10843121, W1156635"

Arrived onnsite with parts ordered. Replaced water inlet valve. Ran and completed automatic test cycle. Call complete.

"Arrived on site to inspect range WFES3030RS0 with no power. Upon further inspection, I found the breaker to be a Square D 40amp GFCI breaker and it was tripped. I cycled power to the breaker and pulled the unit out to gain access to the terminal block and harness at the back of the unit. I found the power cord harness wires, at the block, wrapped round each other. I corrected the harness and removed the ground and performed a burnout out on Bake at 500 degrees. I tested voltage (245V), tested amp draw to the bake (10amps) and Broil (14amps) elements. Once the burnout out completed, I reconnected the ground and performed another burnout on Bake at 500 degrees and the unit successfully completed the burnout out. I recommended that the customer use the unit at least one time per week to keep the breaker from tripping. Unit is operating as designed, job completed."

"Arrived on site for a dishwasher model KDPM604KBS2 that is flashing an F8 E4 (float switch open) error code. Inspected unit and work area. The customer advised they were running a load when this error popped up. They said it didn't work for two days after and have not used it since. I ran the unit through diagnostics and confirmed the customer's complaint, finding the error message in the stored error codes. I checked underneath and found no water in the float tray but suds residue. I ran the unit through an auto test and found no water leaking into the float switch area and found the machine working and operating as designed. I did advise the customer that the general issue we find with these are wither oversudsing issues or odd spray patterns caused by overloading dishes. The customer advised that when she ran the dishwasher, it was overloaded. She didn't know that could cause an issue. I went over common recommendations from the manufacturer when it comes to soap use and proper loading. The unit is working and operating as designed with no leaks present during service. Call complete."

"Arrived on site for a dishwasher model ADB1400AGB3 that is not drying dishes. Inspected unit and work area. The customer advised that she just moved in, and the dishwasher seems to be leaving her dishes wet at the end of each cycle. I ran the unit through diagnostics and found no stored error codes. I ran the in it through an auto test and found all portions of the machine working and operating as designed with the heater coming on at the end of the cycle. I did explain to the customer that the model she is using is an energy efficient dishwasher. I explained that because her unit has a plastic tub, the unit can not run the heater as long in order to make sure it doesn't melt the tub. I also explained that plastic doesn't retain as much heat as stainless steel, and thus it heats less and can't retain the heat well. This causes less ability to dry without RinseAid. I saw the customer was not using it, and explained it's used to assist with drying dishes. I also went over other tips for better drying. The unit is working and operating as designed with no leaks present during service. Call complete. No parts were installed."

"Arrived on site to look at model MFW7020RF0 for customer complaint of unit giving error codes. Found error codes f7e1 and f7e2 found issue with control. I replaced control board, unit tested good. Part used w11747034"

"Arrived on site to test unit for not working properly, tested unit found drain pump not turning off, inspected pressure hose and found no issues, replaced control (W11607637) and tested unit is now running as designed no leaks detected job complete"

"Arrived on site to test unit for noise, tested unit found no unusual noises, inspected ice maker, evaporator and compressor compartment could not find anything, customer provided videos of the noise, per video noise is just the compressor at higher RPM, called tech line to document case #22384205, unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for not working properly, tested unit found unit unplugged, plugged unit into and the drian pump engaging right away and will not turn off making unit unresponsive to any function, unit has a failed pressure switch and will require a new control, control is on order but was not received in time, once the control arrives office will reschedule ; O-emld tckt"

"Arrived on site to test unit for not heating properly, customer stated that unit take 2-3 cycles to dry a load, tested unit found zero air flow from exterior vent disassembled unit and found a big chunk of lint clogging the air lint chute, removed and tested unit is now running as designed advised customer that lint needs to be cleaned after ever loads to ensure proper operations at this time job complete no parts installed"

Arrived onsite for dishwasher WDT750SAKZ3 to complete techline recommendations for replacing harness. Replaced harness assembly. Ran components test and passed. Customer will monitor.

"WMH31017HS2. Verified microwave not heating with burning smell present. Removed control panel and front vent; found transformer completely burnt, along with diode and capacitor. Recommended replacing capacitor, diode, magnetron, and transformer; advised possible issue with wiring and several other components. Provided repair estimate; customer declined. Repair trip and diagnostics covered by Whirlpool. Unplugged microwave and instructed customer not to use it."