Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Joseph C.

Joseph C.

RANGE GE JGBS30REK2SS "Arrived on site for “oven not coming on” complaint. Inspected unit. While testing thermostat, found sparks jumping across top of safety valve. Could not determine if problem was in valve or harness. Ordering harness to safety valve and regulator/safety valve. Office to set return visit, due to disposition of parts ordered. Instructed customer to shut off gas to unit. No leaks detected, at time of service.; ordrng 1 UNKNOWNPART (REGULATOR/SAFETY VALVE) and 1 UNKNOWNPART (HARNESS TO SAFETY VALVE)"

Near Washington St, Smithville, TX 78957
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on job for freezer leak, upon inspection we found the door unleveled and binding, we releveled the fridge and checked all gaskets for leaks. No leaks found in gasket and ice buildup cleared Complete"

Near Deer Creek Cir, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT5L1SMYF00 Arrived on site and tested operation. Found water leaking from freezer section down into fresh food. Accessed drain and found duck bill at bottom stuck closed and caused drain to back up into freezer. Cleared drain line and cleaned duck bill. Tested operation and found unit working properly. Job complete

Near Austin Dr, Jonestown, TX 78645
Kevin B.

Kevin B.

DRYER MAYTAG MGDB765FW0 "Arrived on site and inspected dryer and found customer is experiencing long dry times. Didn’t find any saved error codes and airflow through lint screen was good. Recommended that customer have vent to exterior inspected. No further repair is needed at this time, job complete"

Near Dark Ridge Cove, Austin, TX 78737
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite form customer complaint of dishwasher not washing. Tested unit and found sump motor faulty. Removed and replaced sump n motor assembly. Reassembled and tested unit. Unit now fills,washes drain and heats as designed. No other issues found. All water connections were dry at time of service."

Near Joshua Dr, Georgetown, TX 78633
James C.

James C.

WASHER WHIRLPOOL WTW7000DW0 Arrived on site and tested operation. Found water leaking from valve area. Installed new valve and tested operation. No leaks found after repair and unit is functioning properly. Job complete

Near Deep Creek, Lago Vista, TX 78645
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to replace friction pads for dishwasher. Replaced parts and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Gaston Pl Dr, Austin, TX 78723
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site for oven not operating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near St Williams Ave, Round Rock, TX 78681
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for RF door swinging open, found unit tilted to side. Was able to level and tested good"

Near Donatello Dr, Austin, TX 78729
Andy  B.

Andy B.

OVEN WHIRLPOOL WFG530S0ES1 "Arrived on site for range oven not operating. Tested and inspected unit and found all operations are normal, spoke with customer and she said she used owners manual to try to troubleshoot and feels she may have fixed issue without realizing it. No repairs are needed at this time. . No gas leaks present at time of service."

Near Wyoming Springs Dr, Round Rock, TX 78681
Lou S.

Lou S.

MICROWAVE KITCHENAID KEMS308SSS05 "arrived on site to inspect microwave error code. Upon further inspection, I found the unit display showing F6E0. I cycled the power to the unit and placed in diagnostics. Cleared the code and tested the oven and microwave and both operated as designed. Following the tech sheet, I tested both ui’s and the harness and both checked good. Per the tech sheet, since the harness is good, the oven UI needs to be replaced. I removed and replaced the oven UI and retested the oven and microwave and both operated as designed. I checked for error codes and it was clear. Job completed."

Near Duck Creek Ln, Georgetown, TX 78633
Dylan  T.

Dylan T.

WASHER MAYTAG MVWB835DW3 Arrived on site customer complaint was washer wouldn’t do anything or drain found something stuck in the drain pump and it had a bad control board replaced main control board ran unit through diagnostics everything worked as designed all lines are dry

Near Vernell Way, Round Rock, TX 78664
Dylan  T.

Dylan T.

DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on site customer complaint was dishwasher will not dry the dishes call customer to run the sink of water before starting the dishwasher to get Hot water in the dishwasher ran unit through test mode everything works as designed all lines are dry

Near Arctic Loon Pass, Pflugerville, TX 78660
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on job for the basket not spinning, per last tech we replaced the basket, tub, gearcase and filter blocker and retested which spun and passed tests. Complete"

Near Vail River Rd, Dripping Springs, TX 78620
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for dishwasher not completing cycles. Tested and inspected unit and found failed sump motor assembly. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Fair Oaks Dr, Georgetown, TX 78628
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for “damaged front panel” complaint. Inspected unit and found lower front panel sides pressed in and deforming panel. Ordering new stainless front panel.. No leaks detected, at time of service.; ordrng 1 W11087377 (panel STAINLESS)"

Near Boyle Dr, Austin, TX 78724
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSCS25INSS00 Arrived onsite for the refrigerator with the temps all over the place in both compartments and the water dispenser is not working. When I arrived the dispenser was working but I found the temps low in both compartments and the compressor not ramping up. The customer stated the unit chirps at them sometimes and he has also opened the door and seen 70 showing in both display windows. The control needs to be replaced. I called the office and spoke with MS.I replaced the control and tested the unit. The unit is working as designed. Call complete.

Near Ronwood Dr, Austin, TX 78750
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW0 "Arrived on site and replaced control board and inlet thermistor, no further repair is required at this time, job complete"

Near E Riverside Dr, Austin, TX 78741
Scott  M.

Scott M.

DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site for lower rack not sitting right and causing door not to close properly . Found right front wheels had fallen off and someone had put them back on in wrong place on rack . Repositioned wheel . Unit door is now closing normaly . Nonwater leaks detected at time of service . Job complete .

Near Shannon Oaks Trail, Austin, TX 78746
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 432 degrees. My next 5 readings were 320, 412, 325, 420, & 323 for an average of 360 degrees. I calibrated the unit minus -10 degrees to offset the temp to 350 degrees. No gas leaks detected during service, job completed. Customer/builder not available to sign receipt."

Near Yaupon Grove Ln, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL NTW4516FW Arrived on site and reset unit for draining randomly. All checks good. Unit is now operating as designed. Advised customer on repair. No error codes.

Near N Interstate Hwy 35, Austin, TX 78753
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWC565FW1 Arrived onnsite and found unit operating and found pin in drain. Replaced drain. All checks good. Unit is now operating as designed.

Near White Oak Dr, Austin, TX 78753
James C.

James C.

DRYER MAYTAG MED8200FW2 "Arrived on site and tested operation. Found fault code for no power to control heater relay, restricted vent and ui communication error. Inspected components and found ui and control will be needed to repair. Instructed customer that the vent in the wall will need to be cleaned as it is restricted and causing dryer to run longer cycles to dry and is also a fire hazard. ; ordrng 1 W10916689 (UI)"

Near Bluff Ridge Cove, Leander, TX 78645
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived to inspect microwave issues.Confirmed the complaint and removed and replaced the interlocks.Reassembled and unit tested as designed with 2 min water cup test.Job complete

Near Downing St, Belton, TX 76513
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site for unit not completing cycles . Found unit latch sometimes working ,replaced latch . Also hot water side of valve not fuctioning . No water leaks detected at time of service ; ordrng 1 W10906602 (WATER VALVE )"

Near Spyglass Dr, Austin, TX 78746
Richard P.

Richard P.

DISHWASHER AMANA ADB1400AGS1 Arrived onsite for the dishwasher door being discolored. Replaced door panel with parts previously ordered. Tested dishwasher. No leaks detected. Complete

Near Mary Max Cove, San Marcos, TX 78666
Richard P.

Richard P.

RANGE AMANA AGR5330BAS3 Arrived onsite for the oven not keeping temperature. Ran diagnostics and found no issues with the oven. Everything is working to manufacture specs. Advised customer that the oven temperature is not going to stay at a constant perfect temperature. Complete.

Near Mary Max Cove, San Marcos, TX 78666
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7000DW1 "Arrived on site and replaced all parts diagnosed by previous technician, after replacement unit will now pass elevation 52 and automatic test 51. No water leaks from connections at time of service, job complete"

Near Geronimo Trail, Austin, TX 78734
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and found control not sending voltage to the Ignitor. Ordering control returning with ignitor also.; ordrng 1 W11126814 (CONTROL)

Near N Lamar Blvd, Austin, TX 78753
Al R.

Al R.

REFRIGERATOR MAYTAG MBF2258DEE00 Arrived to inspect refrigerator section not cooling.Confirmed the complaint and removed the back wall and confirmed the evaporator fan motor was not working and there was a massive buildup of ice on the evaporator.Removed and replaced the motor and harness.Reassembled and unit began cooling as designed.Customer told to wait approximately 24 hours for optimal cooling.All water lines were dry at the time of service.Jon Complete

Near Jamie Dr, Belton, TX 76513
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site for door error code . Ran diagnostics got 5-2 error code . Unit went completely thru test cycle . Customer did say they have run about 12 washes since code appeared . Couldn’t duplicate error . All checked good . Nonwater leaks detected at time of service . Job complete .

Near Stratford Hills Ln, Austin, TX 78746
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for unit missing fitting for water line. Removed and replaced filter head assy connected water supply and tested good. No leaks on site

Near Red Cloud Dr, Austin, TX 78759
Arthur B.

Arthur B.

OVEN WHIRLPOOL WOD93EC0AS04 "Arrived onsite tonight all new control to wall oven from prior visit’s diagnosis. Powered off unit, removed and replaced main control. Reassembled and tested unit. Unit now works as designed. No other issues found."

Near E Cimarron Hills Trail, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR GE PYE22KSKFSS Arrived on site and installed previously diagnosed parts. Tested operation and found unit working properly. Job complete

Near Nashville Cove, Lago Vista, TX 78645
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG505M0BS "Arrived on site for unit no heating, found imperfections on igniter, replaced and still did not heat, found 6v at igniter. Removed and replaced control and still did not ignite. Replaced valves and unit now heating as designed"

Near Bratton Crest Ln, Austin, TX 78728
David  Z.

David Z.

DRYER WHIRLPOOL WED4815EW1 Arrived on site to install previously diagnosed parts. Installed new wire harness which Came with fuse and terminal block. Installed customers new power cable. Powered up unit and ran. All is working as designed and heating. Call complete.

Near Valley Oak Dr, Austin, TX 78731
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG505M0BS Arrived on site for unit not heating to temp. Ran diagnostics and found sensor reading 44* @73*. Replaced sensor and calibrated and tested good

Near Brillen Stone Ln, Austin, TX 78728
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site customer complaint was freezer light would not work replaced light module ran the unit everything else work great all lines at dry

Near Malta Cir, Round Rock, TX 78665
Arthur B.

Arthur B.

WASHER GE GUD27ESS0MWW "Arrived onsite for customer complaint of laundry center dryer not coming on. Removed console and found timer shorted and wires disconnected. Ordering new timer, fuse and PTS switch. OF to R/S due to part availability. Unit unplugged at time.; ordrng 1 WE04X22654 (see film card) and 1 WE4M416 (PTS SWITCH ) and 1 WH19X27249 (harness fuse 27 elec)"

Near TX-138, Florence, TX 76527
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven not getting to temp. Test unit and found oven calibrated to -20. Calibrated oven to 0 test unit and unit test good job complete.

Near Larrys Ln, Manchaca, TX 78652
Robert J.

Robert J.

DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of shutting off. Ran diagnostics got code for loss of L2. Test outlet and voltage good at the time of service.

Near Poncha Pass, Austin, TX 78749
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “filling with too much water” complaint. Inspected unit and found pressure hose not fully attached to control. Reattached pressure hose to control. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."

Near Arbor Hill Cove, Manor, TX 78653
Joseph C.

Joseph C.

WASHER GE GTW680BSJ4WS "Arrived on site for “not spinning or agitating” complaint. Inspected unit and found 16 and 18 error codes. Checked hoses and pumps for blockages and found none. Found oil on belt housing and on belt. Will need to remove and replace drain pump, gearcase, shifter, splutch and drivebelt. All ordered parts are of an unknown part number and office will need to set return schedule.; ordrng 1 UNKNOWNPART (SPLUTCH) and 1 UNKNOWNPART (BASKET NUT) and 1 UNKNOWNPART (WASHPLATE BOLT) and 1 UNKNOWNPART (DRAIN PUMP) and 1 UNKNOWNPART (DRIVE BELT)"

Near Taylorsville Rd, Dale, TX 78616
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site for valve replacement. Replaced valves and found left front to be wrong valve having wrong knob position. Double checked work, ordering another valve and manifold in case same valve arrived ; ordrng 1 CNOTE (OFFICE RS) and 1 W10594392 (valve-gas) and 1 W10594397 (manifold)"

Near Council Springs Pass, Leander, TX 78641
Joseph C.

Joseph C.

RANGE KITCHENAID KSGG700ESS1 "On site for “not igniting” complaint. Inspected unit and found left front burner not igniting. Removed burner head and found to be warped. Straightened burner head and reinstalled. Tested unit. Flames were very low. Looked at regulator, from supply tank and found to not be a two stage regulator, as is mandated by the state of Texas. Not allowed to legally pursue repairs to unit, without supply being ted to two stage regulator. This is an issue of safety."

Near Jalisco Ct, Del Valle, TX 78617
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for the refrigerator having ice build up on around the ice maker compartment. Installed new adapter and gaskets that were ordered by previous technician. Put a bead of silicone underneath the adapter to fill in any gaps that the new gaskets may have. All functions tested good and no leaks detected. Complete

Near Clematis Ct, Kyle, TX 78640
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site and inspected ice machine and found condenser fan motor has failed, quoted customer for repair, after replacing motor recommended that ice machine be left to run for 24 to 48 hours. No water leaks from connections at time of service, job complete"

Near Hedgebrook Way, The Hills, TX 78738
Joseph C.

Joseph C.

COOKTOP WHIRLPOOL WFE505W0HB1 "Arrived on site for “cooktop not working” complaint. Inspected unit and found F9E0 error code. Found three of the cooktop burners shorted

Near Walter Hoffman Rd, Cedar Creek, TX 78612
James C.

James C.

ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site and tested operation. Found water leaking from filter housing and filter hard to seat. Removed filter and found filter head not clocked properly. Reset and installed filter. Found filter is not sealing to housing but o-rings are good. Unit will need new housing to repair. ; ordrng 1 W11266112 (HOUSING)

Near Discreet, Horseshoe Bay, TX 78657
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install previously diagnosed parts. Installed new Evap drainage tray. Also sealed drain tube with silicon. No water leaks found at time of service. Call complete.

Near Gold Flower Hollow, Austin, TX 78731
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for the refrigerator making a popping noise. Upon ran diagnostics, performed test 4 and found that the starter relay for the compressor is what’s causing the noise. Popping on and off much more than it should. Ordering parts office to reschedule. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11092533 (start-dev) and 1 W11265135 (panel-ui) and 1 WPW10350564 (capacitor)"

Near Koeln St, New Braunfels, TX 78132
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH53521HB0 "Arrived on site ,installed interlocks . Tested unit all checked normal . Heating to Whirlpool specs . Job complete ."

Near Mt Emory Cove, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site to test unit for unit not washing. Test unit and found broken tub feed. Ordering new tube feed W10861745 office to reschedule ; ordrng 1 W10861745 (TUB FEED)

Near Austin Dr, Spicewood, TX 78669
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on job for the oven being too hot and Console sticking, upon inspection we found the console was working slow, replaced console and tested oven for temp, oven running hot, calibrated -10 to adjust. Complete"

Near Jenn Cv, Dripping Springs, TX 78620
Al R.

Al R.

RANGE WHIRLPOOL WFE540H0ES1 Arrived to inspect back right burner issues.Confirmed the complaint and removed and replaced the infinite switch.Reassembled and unit tested as designed.Job complete

Near Quail Run Dr, Troy, TX 76579
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher spray arm issue. Upon further inspection, when I opened the unit door, I found the sump/motor assembly outlet cover had come off. I reattached it and the spray arm and tested the unit. Unit operated as designed. I made recommendations for use & care and detergent/rinse aid use. No water leaks observed during service, job completed."

Near Richardson Ln, Leander, TX 78641
Lou S.

Lou S.

WASHER LG WM3370HWA "arrived on site to inspect washer not draining. Upon further inspection, placed the unit in diagnostics and advanced to the drain mode and the drain pump sounded if something was stuck in the drain pump or filter. Removed the drain pump and fund the empellars were damaged. Also found the drain hose elbow connector was cracked. Ordering the drain pump assembly and 2 man job. No water leaks observed at end of service. ; ordrng 1 5215ER2002G (DRAIN HOSE ASSEMBLY) and 1 CNOTE (2MAN JOB)"

Near US-183, Leander, TX 78641
James C.

James C.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site and found unit in pump out mode. Checked faults and found long fill error. Tested valves and ran diagnostics. Blew through pressure hose and found to be slightly obstructed but cleared by blowing through. Ran a test cycle and the unit filled properly. All functions test good. Job complete

Near Valley Hill Dr, Point Venture, TX 78645
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer leaking from detergent dispenser drawer. Installed new drawer ordered by previous technician. Tested washer no leaks detected. Complete.

Near Springtown Way, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE104EWH1 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying. Replaced sump and motor test unit and unit test good no leaks present at this time job complete.

Near Cliffside Dr, Austin, TX 78704
Wesley P.

Wesley P.

REFRIGERATOR FRIGIDAIRE LGHC2342LF2 swap fridge and laundry room refrigerators. All checks good, water lines hooked up."

Near Pecos St, Austin, TX 78703
Lou S.

Lou S.

MICROWAVE BOSCH HMV3053U/01 "arrived on site to inspect microwave tripping the breaker. Upon further inspection, I found the unit unplugged and in the garage. Plugged the unit into an extension cord and found no power. Removed the cover and found the fuse blown. Using an extra fuse I had, I placed it in the unit and the unit powered up. When I opened/closed the door, the fuse blew again. I removed the door switch interlock and tested the switches and all were good. I tested all of the thermostats and all were good. The unit is getting 125V to the fuse. When I checked the switches again, I found the secondary switch in the middle wasn’t clicking when depressing the switch button. When I opened the switch, I found where it had shorted and welded itself which is why it’s showing a closed circuit. I advised the customer of my findings and advised that our office would contact Bosch with my findings/notes and Bosch would take the issue from there. The part needed is 00621573. Customer advi

Near Spiderlily View, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT790SLYM2 "arrived on site to inspect dishwasher not heating. Upon further inspection, the customer advised that he replaced the element and the unit still does not heat. I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Using my multimeter, I tested amps at the black wire at the junction box and when the unit got to the heating stage of testing, it showed zero amps. I removed the outer door panel and found where the control was shorted at the element connection. I tested continuity to the element and it was good. I removed and replaced the main control and retested and the unit operated as designed. No water leaks observed during service, job completed."

Near Central Dr, Georgetown, TX 78628
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job for the fridge not cooling or having lights, upon inspection we found the control board in the back of the fridge was not responding but the fridge did have power, replaced control board and retested. Passed all tests. Complete"

Near Darden Hill Rd, Driftwood, TX 78619
James C.

James C.

WASHER AMANA NTW4516FW3 Arrived on site and installed new valve. Tested operation and found unit working properly. Job complete

Near Co Rd 402, Marble Falls, TX 78654
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUID308ESS2 Arrived onnsite and found unit operating with leaking resevoir cap. Repaired simply. Also advised on slow valve. Is still operating. Advised customer on repair.

Near Meriden Ln, Austin, TX 78703
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DC4 "Arrived on site and inspected dryer and found out it is rattling during operation, disassembled dryer and added sound pads underneath motor mount, and around exhaust vent where it exits rear bulkhead. After reassembling noise has stopped. No lint found in dryer at time of service, job complete"

Near Cades Spirit Bend, Austin, TX 78738
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on job for complaint about fridge not working, per last tech we replaced the therm harness and put fridge back together. Complete"

Near Dunsmere Dr, Austin, TX 78749
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC302ESS00 Contacted office and was instructed replacement parts are covered. Arrived on site to install previously diagnosed parts. Removed parts and replaced with new. Found gasket on right RC door ripped and new doors did not come with gaskets. Ordering part office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10830046 (gasket-fip)

Near Shark Loop, Round Rock, TX 78664
Robert J.

Robert J.

DRYER WHIRLPOOL WED95HEDW "Arrived on site for the dryer not turning on. Upon inspection we found the the 220v outlet had only 120v going through the right leg, instructed customer to replace outlet to regain full voltage. Complete"

Near Linden Loop, Driftwood, TX 78619
Andy  B.

Andy B.

DRYER AMANA NED4655EW1 Arrived on site for dryer not operating. Tested and inspected unit and found failed terminal block. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Wild Orchard Dr, Pflugerville, TX 78660
Paul R.

Paul R.

VENTHOOD WHIRLPOOL WVW57UC6FS2 Arrived onsite for the vent hood with a scratch. I found the hood with 3 scratches in the same area on the face of the unit on the left side. I called techline and spoke with David SR# 7726721933. Call complete.

Near E Palm Valley Blvd, Round Rock, TX 78665
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I recovered the refrigerant. I replaced the evaporator, evaporator cover with new screws, drier, & FC evaporator fan. I found water dripping from the top of the drain tube indicating it was restricted. I cleared the tube and reinstalled it with mastic around the top to prevent warm air leaks. I vacuumed the system and charged it with 5.50 oz’s of R134A. I powered the unit and found it working as designed. Call complete."

Near Ronchamps Dr, Round Rock, TX 78681
Scott  M.

Scott M.

WASHER LG WM8000HVA.ASSEEUS "Arrived on site for washer not spinning out clothes . Ran diagnostics , unit shut down and flashed Motor error code . Will need 2nd man to further diagnose . Unit is stacked in small closet and in drain pan. Please call to set return. No water leaks detected at time of service . ; ordrng 1 2MAN and 1 AUTHO"

Near Bahama Rd, Austin, TX 78733
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace previously ordered parts. Replaced compressor and filter dryer. Upon opening RC evap box found FC evap instead. Part number is correct through marcone. Reordering evap and return ; ordrng 1 W11116006 (evaporator)

Near Pioneer Passage, Bastrop, TX 78602
Tyler B.

Tyler B.

DRYER MAYTAG MEDX655DW1 Arrived on site for unit with long dry times. Removed vent and found vent tube covered with tape from vent cleaners prior to move in

Near River Oaks Cove, Georgetown, TX 78626
Dylan  T.

Dylan T.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site customer complaint was knob was broken did not have part army need to re-order the part; ordrng 1 W11204451 (knob)

Near Vasquez Pl, Round Rock, TX 78665
Paul R.

Paul R.

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer with a comforter stuck under the wash plate. I removed the comforter and ran service test 51 to test the machine. All test passed and the unit is working as designed. I advised ms that comforters should not be washed in this machine. Call complete.

Near Corbin Way, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE LED6400FEE0 Arrived on site to test unit for unit say to close door not starting.

Near Berkeley Ave, Austin, TX 78745
Al R.

Al R.

REFRIGERATOR LG LSXS26326S.ASTCNA0 Arrived to inspect side by side refrigerator not producing and leaking water from the water dispenser every 45 minutes.It seemed the lines were closed inside the unit liner because the water fill for the ice maker shot from the water dispenser instead of filling the ice mold to harvest ice.Due to these issues the customer will demand an exchange of the unit.Job complete Ice make assembly was wrong part number and wouldn’t fit the insert clip on the unit.Job complete

Near Skipcha Trail, Lampasas, TX 76550
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 Arrived onsite for the refrigerator not defrosting correctly. I found the coil not frosted up. After talking with the tenant I found out that the complaint was a block of ice building up under the ice maker. The ice maker was in a harvest and I watched it complete the cycle with no water leaks. I found a solid block of ice in the drip pan on the left side causing water to run into the FC when the unit was in a defrost. I removed the ice so the water would run to the drain. I ran diagnostics and found no error codes and the defrost circuit is working as designed. Call complete.

Near Stonelake Blvd, Austin, TX 78759
David  Z.

David Z.

DRYER WHIRLPOOL WED9750WW0 "Arrived on site to diagnose dryer that was not heating after being turned on. Performed diagnostics and found thermal fuse was blown again. Replaced thermal fuse from truck stock after speaking with DW. Advised customer they need to clean vents before they rerun the unit or it will continue to overheat and cook the fuse. Advised that if this persists past the vent cleaning then additional repairs may be needed, likely starting with control if the heating element isn’t shutting off.

Near Merlene Dr, Austin, TX 78732
David  Z.

David Z.

DISHWASHER GE GDT655SSJ2SS "Arrived on site to diagnose a dishwasher leaking from under the unit. Customer informed me that it leaks water even when the unit is not running. Water leak is coming from under the sump assembly. Recommended repair is to replace sump and items sealed tomit as well as diverter. Ordering 1 WD18X22782 sump manifold, Wd19x25180 drain pump, wd19x25278 diverter kit. office to schedule return trip based on parts avail.; ordrng 1 WD18X22782 (sump manifold) and 1 WD19X25180 (DRAIN PUMP ) and 1 WD19X25278 (DIVERTER)"

Near River Pl Blvd, Austin, TX 78730
Clif L.

Clif L.

DISHWASHER FRIGIDAIRE FFCD2413UB2A Arrived on site to diagnose a dishwasher that is not drying. Found wiring for heater not connected to element. Wired element properly and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near NE 8th St, Smithville, TX 78957
Arthur B.

Arthur B.

WASHER SAMSUNG WF45K6500AW/A2

Near Texas Traditions, Georgetown, TX 78628
Andy  B.

Andy B.

OVEN WHIRLPOOL WOD93EC0AS01 "Arrived on site for top oven door locked. Tested and inspected unit and found failed latch. Unit is too low to remove with oven dolly, will need 2 man job. .; ordrng 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE )"

Near Seminole Canyon Dr, Georgetown, TX 78628
Lou S.

Lou S.

RANGE WHIRLPOOL WEGA25H0HZ0 "arrived on site to install previously diagnosed and ordered parts. Due to the main harness being shorted, I removed and replaced the main harness and main control and tested. As soon as I plugged the unit in, all of the cooktop Ignitors began to arc at the same time. I removed and replaced the spark module and retested and got the same results. I contacted Techline and spoke to Rick and advised of my findings and repairs. Rick advised to replace the switch harness and provided file #7726722687. I advised the customer of the recommendations. I am ordering the switch harness No gas leaks detected during service ad the Ignitors were left unplugged for safety. ; ordrng 1 W10885903 (SWITCH HARNESS)"

Near Marigold Ln, Cedar Park, TX 78613
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite customer complaint was unit not heating bad magnetron and diode ; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode)

Near Novaro Pl, Round Rock, TX 78665
Leonardo C.

Leonardo C.

OVEN KITCHENAID KODE500ESS02 Arrived on site to test unit for stuck keypad error. Found bad ui will need to order new ui. Ordering new ui W11086141 office to reschedule. ; ordrng 1 W11086141 (UI)

Near Woodside Terrace, Austin, TX 78738
Clif L.

Clif L.

DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that will not heat. Found timer failed and not powering element..; ordrng 1 WPW10642928 (timer)

Near Carter St, Bastrop, TX 78602
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDT03STSS0 Arrived on site to test unit for unit not washing. Test unit and found unit not getting water in. Will need new fill valve WPW10158389 ; ordrng 1 WPW10158389 (FILL VALVE )

Near Cottondale Rd, The Hills, TX 78738
David  Z.

David Z.

DISHWASHER FRIGIDAIRE FGHD2465NF1A "Arrived on site to diagnose a dishwasher that was throwing am ER/ER code. Ran unit through diagnostic cycle and found all is working properly functionality wise. Code indicates touch/keypad failure. Recommended repair is new UI / keypad and possible control.Ordering 1 154886103 control, 807545704 console.. ; ordrng 1 154886103 (board) and 1 807545704 (console assembly)"

Near Duke Ave, Austin, TX 78757
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and replaced control and was preventing any cycle from starting and flashed lock symbol. Tested. Unable to operate even in diagnostics. Checked connections. Reordering control. 1 man call on return because they will move it. ; ordrng 1 W11322879 (CONTROL)

Near E 6th St, Austin, TX 78702
Joseph C.

Joseph C.

WASHER MAYTAG MVWB765FC3 "Arrived on site for “leaking from bottom of unit and knocking sound” complaint. Inspected unit and found oil coated rotor and stator. Unit flashes F7E9 error code and just hums, when attempting to spin or agitate. Ordering new control, gearcase, rotor, stator and clutch. Bringing back preordered parts, to address leaking complaint, after gearcase repairs have been facilitated.; ordrng 1 W10754448 (clutch) and 1 W11195970 (cntrl-elec) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (GEAR CASE)"

Near Lake Front Dr, Cedar Creek, TX 78612
Clif L.

Clif L.

MICROWAVE BOSCH HMB50152UC/01 Arrived on site to diagnose a microwave that is sparkling inside cavity. Found soil buildup has burnt through coating on quartz cover. Cover arching has damaged cavity of unit.Advised homeowner of findings.

Near Colovista Pkwy, Bastrop, TX 78602
Scott  M.

Scott M.

WASHER KENMORE 796.404419 "Arrived on site for washer leaking . Ran diagnostics ,no error codes . Couldn’t duplicate any water leakage . Tested unit 3 different times ,couldn’t get any leaks . Did recommended using the clean cycle due to some gunk build up in gasket . Cleaned weep holes out .

Near Windsong Trail, West Lake Hills, TX 78746
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived onsite for the refrigerator door not closing properly. Upon inspection found that that the refrigerator door is damaged on the bottom. Took pictures. Door liner is separated and door is bent. Ordering door. Office to schedule.; ordrng 1 LW11091614 (dor-fip) and 1 W10789145 (cover-wire) and 1 W11037957 (bracket) and 1 WPW10257201 (cam-door)

Near Horseshoe Bend Rd, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL GI6FARXXY07 "arrived on site to install previously diagnosed and ordered parts. Due to not getting any voltage from the hv control to the dispenser and the ice maker not working, I removed and replaced the hv control and found where it had actually shorted. Removed and replaced the ice maker and filter bracket and tested the unit. Unit is operating as designed. Water dispensed, iced maker harvested and water dispensed into the tray No water leaks observed during service, job completed."

Near Kimra Ln, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0HV0 Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete

Near Palm Cir, Austin, TX 78741
Joseph C.

Joseph C.

DRYER WHIRLPOOL WGD49STBW2 "Arrived on site for “noisy operation and will not shut off” complaint. Inspected unit and found rear drum wheels worn out and timer to be faulty. Ordering new timer.; ordrng 1 W10846428 (timer)"

Near Coventry Ln, Austin, TX 78723
Dylan  T.

Dylan T.

REFRIGERATOR LG LSXS26326S TCA38091801 Arrived on site customer complaint was fridge wasn’t cooling need to order a compressor

Near Reggio St, Round Rock, TX 78665
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived onsite Unit 1104 for tenant complaint of SxS refrigerator not cooling both section. Removed evaporator cover and found no frost pattern. Removed unit cover and found compressor hot to touch. Unit will need new compressor to complete repair.Unit unplugged at this time ; ordrng 1 876765 (mtg kit) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10309988 (compressor)"

Near Wolf Ranch Parkway, Georgetown, TX 78628
Andy  B.

Andy B.

REFRIGERATOR AMANA ASI2575GRS00 Arrived on site for refrigerator light out. Tested and inspected unit and found failed socket. Ordering part and will return No water leaks present at time of service.; ordrng 1 W10352518 (socket)

Near Barrie Dr, Lakeway, TX 78734
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7500GC0 Arrived onsite for customer complaint of dryer making loud noises when tumbling. Tested unit and found blower wheel making noises. Attempted to removed blower wheel and found threads stripped. Ordering motor and return with blower wheel..; ordrng 1 279787 (motor)

Near E Rancier Ave, Killeen, TX 76543
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect ff section freezing vegetables in the deli drawer.Checked temperatures and got 0 degrees in the freezer and 37 degrees in the refrigerator compartment.Called Whirlpool Tech line and spoke with BRIANRan diagnostics test mode and unit and all aspects of the unit preformed as designed.

Near 1st Ave, Taylor, TX 76574
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site to diagnose a refrigerator that is making unusual noise. Found damper grinding. Called tech line and spoke with Ed. He advised to raise temperature in FC 3° to help prevent plastic in damper from restricting movement. Raised temp as advised. He also recommended homeowner to wait 48 hours to allow proper operation. No leaks were found at time of service.File# 7726707298

Near Sage Grouse Dr, Austin, TX 78729
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EW3 Arrived on site display issues , found display flashing random numbers . Checked writing and outlet all checked normal . Replaced control and ran preheat . All checked normal . Job complete ."

Near N Lamar Blvd, Austin, TX 78753
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOSE500ESS04 Arrived on site to test unit for panel not responding. Test unit and found panel not taking commands. Did a hard reset and unplugged panel and plugged it back in and unit test good job complete

Near Cedar Ridge Dr, Austin, TX 78741
Al R.

Al R.

WASHER MAYTAG MVWX500XW2 Arrived to inspect washer issues.Customer advised the unit would shut off.I ran diagnostics test mode and unit tested as designed I calibrated the unit.Customer shown all aspects of unit and how it preformed as designed after calibrationJob complete All water lines were dry at the time of service

Near Stetson Trail, Georgetown, TX 78633
Robert J.

Robert J.

OVEN WHIRLPOOL WOD51EC0HS01

Near Biggs Rd, Luling, TX 78648
Dylan  T.

Dylan T.

WASHER MAYTAG MVWB865GC0 ; ordrng 1 W10915700 (stator) and 1 W10915701 (rotor)

Near Chalice Well Dr, Pflugerville, TX 78660
Dylan  T.

Dylan T.

RANGE FRIGIDAIRE FFGF30190BE Arrived onsite customer complaint was unit not lighting took unit apart found it was clogged with grease cleaned it all out ran the unit all worked great

Near Walleye Way, Round Rock, TX 78665
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for unit not drying. Found heater working. But rinse aide dispenser not releasing. Replaced and tested good

Near Quercia Dr, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to test unit for bottom insulation coming off. Secured insulation to unit and unit test good job complete.

Near Guemal Rd, Buda, TX 78610
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer overheating. Upon further inspection, I found the unit unplugged and the vent tube disconnected. I reconnected the tube and plugged the unit in and opened the door to inspect the vent areas. I press3d the door switch and turned the unit on and found the element taking longer than expected to illuminate. Using a vent test kit, I tested the airflow in the unit and it failed. I removed the back panel and removed the element and found the middle plate was badly warped and beginning to crack. I disassembled the unit and found the back rollers barely moving and the idler pulley wasn’t functioning correctly either. I advised the customer of my findings and removed and replaced the rollers and idler pulley and the element and reassembled the unit. Retested and the unit operated as designed other than the poor airflow. I advised the customer to have someone come look at the venting in the home. I cleaned the lint from the unit. No li

Near Capri Isle Ln, Austin, TX 78717
Tyler B.

Tyler B.

VENTHOOD WHIRLPOOL WVW53UC6FS Arrived on site for unit not pulling air. Found motor bad. Replaced blower and tested good

Near Austin, TX 78726
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived on site to install previously diagnosed parts. Upon removing UI found that dispenser motor was only held on by 1 screw and very loose, upon removed dispenser motor found liner holding it in place damaged and will not properly hold dispenser motor in place and seal. No other repairs are to be done at this time. No water leaks present at time of service."

Near Black Wolf Run, Austin, TX 78738
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DW4 Arrived to inspect loud noise from washer.Confirmed the complaint when I free spun the tub.Confirmed the gear case was the cause of the loud noise.All water lines were dry at the end of service.Job complete

Near Escalera Dr, Belton, TX 76513
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS00 Arrived on site and found unit to have deli control failure causing unit to power cycle at main power board every 5 minutes. Customer will call and reschedule.

Near Avenue H, Austin, TX 78751
Al R.

Al R.

ICE MACHINE KITCHENAID KUIA18NNJS11

Near Shannon Ln, Georgetown, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site for blade replacement. Replaced fan blade and tested good

Near Red Sparrow St, Austin, TX 78729
Joseph C.

Joseph C.

WASHER MAYTAG MHW5630HW0 "Arrived on site for “leaking from front top of unit” complaint. Per previous diagnosis, removed and replaced drawer and hose beneath. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Man O War Dr, Del Valle, TX 78617
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived on site to test unit for unit leaking. Test unit and found unit leaking at yellow hose connection coming from the wall and also leaking on regulator side connection going to the unit. Plummer’s will need to come fix leak job complete

Near Bestride Bend, Austin, TX 78744
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KODE500ESS04 Arrived on site to test unit for convection bake not working. Test unit and unit working correctly. Showed customer not to use unit customer was not putting in time so unit never started job complete.

Near Lone Rider Trail, Austin, TX 78738
James C.

James C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site and tested operation. Found no operation from drier. Inspected door switch and found harness not plugged in. Plugged in and tested operation. Unit tests good. Job complete

Near Co Rd 100, Burnet, TX 78611
Lou S.

Lou S.

REFRIGERATOR LG LFX31925ST/06 "arrived on site to inspect refrigerator display peeling off. Upon further inspection, I found the UI plastic coating peeling off.I removed and replaced the cover and tested and it is operating as designed. No water leaks observed during service, job completed."

Near Rio Grande Loop, Georgetown, TX 78633
Al R.

Al R.

WASHER GE GTWN4250DWS Arrived to inspect unit not draining.Ran a load and unit turned off while washing and I had to restart the unit.Will possibly need a new control to complete the repair and LID LOCK SWITCH .Office to reschedule with customer.UNIT DOES DRAIN WHEN IN DRAIN AND SPIN; ordrng 1 RESEARCH (PART NUMBER FOR CONTROL )

Near Greystone Dr, Killeen, TX 76549
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for the refrigerator icemaker not making ice. Upon inspection found that the Icemaker was making plenty of ice. Customer stated that the Icemaker started working immediately after our last visit. No further repair is needed. Complete.

Near Coolabuah Ave, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER MAYTAG MVWB835DW0 "Arrived on site and found lid lock is failing, while replacing lid lock Plastic bezel broke..; ordrng 1 KBONLY (PER CS) and 1 W10810403 (lid lock assy) and 1 W11237157 (LOCK BEZEL)"

Near Via Grande Dr, Austin, TX 78739
James C.

James C.

DISHWASHER GE GDP645SYN0FS Arrived on site and tested operation. Found unit has put itself into demo mode. Took unit out of demo mode and tested operation. Unit tests good. Job complete

Near Co Rd 337, Bertram, TX 78605
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to test unit for door damaged. Found damaged handle replaced door test unit and unit test good job complete.

Near Friendship Oak Dr, San Marcos, TX 78666
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FPBC2277RF1 Arrived onsite for the refrigerator icemaker not working properly. During testing found the ice maker housing assembly gaskets are no good. There is ice build up behind the ice fan and dispenser motor. The housing gasket is no good causing the warm air from the refrigerator to enter into the ice maker housing. Causing the icemaker to not work. Ordering parts office to reschedule. ; ordrng 1 242100402 (housing assembly)

Near Jacob Ln, San Marcos, TX 78666
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to install previously diagnosed and ordered parts. Due to the microwave door not closing properly and the console keys not responding, I removed and replaced the microwave inner door panel, both hinges and the interlocks and unit console. Tested the unit and it operated as designed. Advised customer of my repairs. Job completed."

Near Arrowfeather Pass, Leander, TX 78641
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to diagnose a microwave with a light that will not turn off. Found main control shorted. Replaced control and tested unit. Found all is working properly at this time.

Near Nightshade St, Austin, TX 78728
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and sent washer into a diagnostic cycle and filled it with hot and cold valves for several minutes and did not find any leaking. Customer said that they had run three loads successfully without leaking since they made the service call. Checked all washer functions and then drained Water from tub and did not find any leaking, sent a video of the washer with water in it and not leaking to MS."

Near Kothmann Rd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

RANGE FRIGIDAIRE FEFLZ87GCA "Arrived onsite for customer complaint of freestanding range making sparking sound. Removed back panel and found L1 terminal shorted and melted. Unit will need new terminal block to compete repair. Unit is disconnected from power at this time.; ordrng 1 5304409888 (TERMINAL BLOCK KIT)"

Near Mockingbird Ln, Georgetown, TX 78633
Richard P.

Richard P.

COOKTOP KITCHENAID KCGS956ESS02 Arrived onsite for the stove top not lighting one burner. Upon inspection found that two of the burner caps had been switched during installation. We switched the caps and tested. Everything working correctly. Complete.

Near Merlot, New Braunfels, TX 78132
Tyler B.

Tyler B.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for valve replacement. Removed and replaced valve and tested unit and tested good. No operating as designed

Near Delmonico Dr, Austin, TX 78759
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4850HW1 Arrived onsite for customer complaint of top load washer vibrates when spinning clothes. Ran diagnostics and no faults. Manually tested spin cycle and found unit vibrates very minimal. Advised customer all functions and features work as designed. No other issues found. All water connections were dry at time of service.

Near Lariat Dr, Georgetown, TX 78633
James C.

James C.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site and tested operation. Found f8e1 error. Tested valves and found to be functioning properly and proper voltage to valves. Unit fill properly and recognized when proper water level achieved. Customer stated the issue is random and does not happen every load. Unit working properly at time of service. Job complete

Near The Cape, Horseshoe Bay, TX 78657
Robert J.

Robert J.

WASHER WHIRLPOOL WFW3090JW0 "Arrived on job for Control board replacement, upon inspection we found that to unstack the dryer we had to remove the door trim to get to the back of the dryer. Unable to get to machine, trim must be removed to get the machine out. Contacted office spoke with CW; saved tckt"

Near Salvation Ln, Dale, TX 78616
Robert J.

Robert J.

OVEN WHIRLPOOL WFC150M0EB3 "Arrived on job for oven door, hinge was broken at the door, replaced hinge and put door back together. Complete"

Near Windsor Blvd, Lockhart, TX 78644
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher F2E2 error.Confirmed the complaint and removed and replaced the main control.The housing UI W11368911 was ordered to complete the repair..All water lines were dry at the time of service Needs more work ; ordrng 1 W11368911 (HOUSING UI)

Near Finley St, Hutto, TX 13098
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Arrived on job for icemaker over flowing, upon inspection we found the icemaker did not seem to hold water and created a large ice block in the freezer, we replaced the icemaker and retested. Complete"

Near Windsor Blvd, Lockhart, TX 78644
Luis M.

Luis M.

REFRIGERATOR LG LMXC23746D.ASBCNA0 "Arrived on site for no cool diagnosed restriction at filter drier,removed restriction vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good"

Near Patagonia Pass, Bee Cave, TX 78738
Tyler B.

Tyler B.

OVEN MAYTAG MMW7730DS01 "Arrived on site for fan replaced. Removed unit from wall and panels, replaced motor and tested good"

Near Bluntleaf Cove, Austin, TX 78750
Richard P.

Richard P.

DRYER MAYTAG MEDB755DW2 Arrived onsite for the dryer making a noise. Upon inspection found that the motor is vibrating causing the noise. Need to order sound pads to try and minimize the noise. ; ordrng 4 W11113654 (pad)s

Near Arbor Cir, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRX988SIBB01 Arrived onsite for the refrigerator not cooling properly. Installed new compressor and Uv dryer. And tested. Pressure look good and no Freon leaks advised customer to give it at least 24 hours for the refrigerator to cool down. Complete.

Near Bergfeld Ave, New Braunfels, TX 78130
Dylan  T.

Dylan T.

DRYER MAYTAG MED5500FW0 Arrived onsite customer complaint was unit not coming on found board is bad need to order part ; ordrng 1 8318314 (cutoff-tml) and 1 W10693363 (fuse-thrml) and 1 W10847936 (cntrl-elec)

Near Village Glen Rd, Pflugerville, TX 78660
Dylan  T.

Dylan T.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site customer complaint was fridge lights would not work on one module that was bad replaced the part ran the unit everything else work great all lines are dry

Near Landon Samuel Loop, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for refrigerant leak at fresh food evaporator that damaged drip pan and harness. Removed faulty evaporator,drip pan and harness installed a new evaporator drip pan,harness and uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Garlic Creek Dr, Buda, TX 78610
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW8000DW5 "Arrived on site ,replaced lid .tested unit and all checked normal . Left unit on clean cycle due to it had been sitting awhile . Nonwater leaks detected at time of service . Job complete ."

Near Middle Fiskville Rd, Austin, TX 78751
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite to new panel and control to dishwasher from prior tech’s diagnosis. Removed and replaced panel and control. Reassembled. Customer inspected. Customer happy with new replacement. No other issues found. All water connections were dry at time of service.

Near Comal Ln, Georgetown, TX 78633
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite customer complaint was unit nit making ice took ice maker out found it was clogged with ice cleaned it out ran unit all worked great all lines are dry

Near Moss Hollow Dr, Round Rock, TX 78681
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator freezer compartment light not working. During testing found that the freezer light module is no good. All other lights are working but a little dim. Ordering parts and office to reschedule.; ordrng 1 W11205083 (module)

Near Ghost Creek, Buda, TX 78610
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFC8090GX0 Arrived onnsite and found unit not operating with broken door latch. Ordering latch. Advised customer that part will take time to be sourced. All else checks good. Office to reschedule ; ordrng 1 W11261091 (DOOR LATCH)

Near Thompson St, Austin, TX 78702
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Arrived on job for the fridge not dispensing water, upon inspection we found the water line was clogged along the line, we inspected all parts and found reservoir was frozen solid, not letting water through, ordering parts to replace reservoir and a damper to keep from freezing again. Office to set time ; ordrng 1 W10801011 (reservoir) and 1 W11087463 (damper) and 1 WPW10384183 (thermistor)"

Near Cross Rd, Kingsbury, TX 78638
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite (Unit 6412) for customer complaint of icemaker water on top mount refrigerator. Found icemaker leaks in front of mold. Removed and replaced icemaker assembly. Reassembled and observed icemaker filling. No leaks found.

Near N Mays St, Georgetown, TX 78626
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for under performing. Test unit and found oven calibrated to -20. Turned calibration up to 0 test unit and unit test good. Also had socket shorted out making light bulb go out right away. Replaced socket and lightbulb test unit and unit test good job complete.

Near Bankhead Dr, Austin, TX 78747
Wesley P.

Wesley P.

WASHER MAYTAG MHW5630HW0 Arrived onnsite and found unit operating as designed after replacing the console. All checks good. Unit is now operating as designed.

Near W 8th St, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "arrived on site to inspect refrigerator UI issues. Upon further inspection, I found that the protective plastic was still on the UI, but the UI facing was bubbled. I removed and replaced the UI and tested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Russet Trail, Georgetown, TX 78628
Richard P.

Richard P.

DISHWASHER JENN-AIR JDB8700AWP0 Arrived onsite for the dishwasher leaking water. Installed new inlet hose that was ordered by previous technician. Tested dishwasher and it tested good and no leaks detected.

Near Clear Lake Dr, New Braunfels, TX 78132
Tyler B.

Tyler B.

FREEZER WHIRLPOOL MFI2570FEZ06 "Arrived on site for unit freezer door not fully closing. Found left side staying open. Found bottom bin and fell out of place. Also found. Left side opening more the. Right, removed door, both drawers, reset timing gears on slides. Reassembled freezer compartment. And tested good. Door now sealing"

Near Itzel Bend, Leander, TX 78641
Dylan  T.

Dylan T.

DISHWASHER WHIRLPOOL WDF520PADB7 7726704691 rnArrived on site customer complaint was dishwasher when I finished the whole cycle ran in test mode cant find anything wrong at this time call tech-support they told me to reset the unit and told the customer to run it if it happens again to give us a call back

Near Kenney Fort Crossing, Round Rock, TX 78665
Wesley P.

Wesley P.

DISHWASHER IKEA IUD8555DX2 Arrived onnsite and found unit had leaked out the front on the floor. Unable to replicate leak. Tightened water lines and connections. Advised that unit needed to be cleaned to avoid over sudsing. Left toe plate off so that a leak can be identified in event of recurrence.

Near Tisdale Dr, Austin, TX 78757
David  Z.

David Z.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer that was still not spinning water out of clothes. Replaced main control and retested. Ran diag cycled and unit seemed to spin fine. Retested with a drain and spin cycle and unit was getting up to proper speeds with fast spin selected. Unit appears to be working as designed at this time. Call complete.

Near Walsh Tarlton Ln, Austin, TX 78746
Al R.

Al R.

OVEN WHIRLPOOL WOD51EC0AS05 Arrived to install previously ordered parts.Installed screws and customer was satisfied.Job complete

Near Sage Brush, Temple, TX 76502
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site and inspected refrigerator and found coupler that connects waterline from valve to water line from refrigerator door is not attached properly and leaks. After resetting water will now dispense properly and doesn’t leak anymore. No water leaks from connections at time of service, job complete"

Near W Slaughter Ln, Austin, TX 78749
Leonardo C.

Leonardo C.

OVEN MAYTAG MGR6600FZ1 Arrived on site to test unit for door falling. Test unit and found broken hinges. Replaced hinges test unit and unit test good job complete.

Near Sampson, Kyle, TX 78640
Lou S.

Lou S.

WASHER LG WT7100CW "arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain pump and tested. The unit began to operate as designed but the new drain pump began to make a loud squawking noise. I contacted lg Techline and spoke to Keith and advised of my findings. Keith advised that it could potentially be a defective pump and to replace it. I advised the customer of techlines recommendations. I am ordering another drain pump and main control as well. No water leaks observed during service.; ordrng 1 AHA75673401 (DRAIN PUMP ASSEMBLY) and 1 EBR84696701 (MAIN PCB)"

Near Guara Dr, Cedar Park, TX 78613
Dylan  T.

Dylan T.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite customer complaint was unit not draining found drain hose clogged cleaned it all out ran unit all worked great all lines are dry

Near Sand Hills Cove, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 Arrived on site to diagnose a refrigerator that has an intermittent Leak. Tested unit and found icemaker overfilling causing leak into the bottom of RC. Overfill due to failed controls. Also found icebox gaskets damaged due to ice formation and rc right side door gasket torn. All three parts will need to be replaced to complete repairs.; ordrng 1 W10407212 (gasket-fip) and 1 W10619962 (heater) and 1 W10878993 (cntrl-elec)

Near Morrow St, Austin, TX 78757
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My temp at preheat was 404 degrees. My next 5 readings were 415, 350, 383, 331, 361 for an average of 368 degrees. I calibrated the unit minus-15 degrees to offset the difference. I advised the customer of my findings. No repairs needed at this time. Job completed."

Near Bradley Ranch Rd, Leander, TX 78628
Kevin B.

Kevin B.

DRYER WHIRLPOOL GGW9878PW1 "Arrived on site and replaced switch diagnosed on previous visit and this had no effect. , job complete"

Near Western Oaks Blvd, Austin, TX 78749
Andy  B.

Andy B.

FREEZER WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator liner crack. Found that crack is not effecting functionality or performance of unit, did find small gap between liner and unit cabinet allowing some air into unit, silicone any gaps, contacted office about crack and was instructed that is not covered. Instructed customer on this and asked if they would like me to silicone crack as a courtesy, they approved this, did so and tested unit. All operations are normal. No water leaks present at time of service. Instructed customer on use and care and practice for best performance."

Near Clintons Cloud Ct, Austin, TX 78733
Tyler B.

Tyler B.

OVEN KITCHENAID KODE507ESS04 "Arrived on site for unit not fully getting to temp and foggy upper door. Tested unit and found upper only getting to 339. Found sensor was out of range, replaced and tested good, took pics of upper glass, inner glass would need replaced to correct fog issue ; ordrng 1 CNOTE (OFFICE SR ) and 1 W10829001 (door) and 1 WPW10347597 (glass-door)"

Near Overton Pass, Austin, TX 78729
Arthur B.

Arthur B.

REFRIGERATOR KENMORE 106.50593 "Arrived onsite for customer complaint of SxS refrigerator not cooling after last repair. When arrived, found fans and unit not running.Removed back panel and tested colored doe using start device. Unit turned on and will shut off after 2 mins. Found windings in compressor starting to fail. Advised customer will need new compressor.

Near Lakeway Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite to install new studs and screws to dishwasher panel from prior tech’s diagnosis. Installed stub and screws to dishwasher panel. Installed handle. Reassembled. Customer satisfied with new replacements. No other issues found. All water connections were dry at time of service.

Near Palo Blanco Creek Ln, Georgetown, TX 78633
Richard P.

Richard P.

RANGE JENN-AIR JGRP436WP02 Arrived onsite for the oven not working properly. Installed new burner assembly that was ordered. Oven tested good and no leaks detected. Complete.

Near Kuehler Ave, New Braunfels, TX 78130
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher not drying properly. Upon inspection found that the customer was not using the rinse aid as required by whirlpool. Advised customer to run at least 40 to 50 loads with the rise aid before results are seen. Tested dishwasher and everything is working to manufacture specs. Complete.

Near Founders Park, Canyon Lake, TX 78132
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSF26C4XYY03 Arrived on site to diagnose a refrigerator that is not dispensing water. Found RC temp set 1° above freezing causing reservoir to constantly freeze and thaw. Advised customer on findings. No repairs are needed at this time. No leaks were found at time of service.

Near Simond Ave, Austin, TX 78723
Dylan  T.

Dylan T.

WASHER KENMORE 110.2800201 Arrived on site customer complaint was washer had a burning smell and wouldn’t do anything found the bad lid switch and underwear stuck in the belt need to order the correct part9; ordrng 1 W10238287 (latch)

Near San Gabriel River Rd, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect damaged left door.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customers parents were on-site and satisfied with the service.Job complete

Near Eli Whitney Way, Hutto, TX 78634
Scott  M.

Scott M.

WASHER MAYTAG MHW5100DW0 "Arrived on site for washer not starting . Ran diagnostics ,got latch error code . Unit wouldn’t start test wash . Replaced latch . Re ran diagnostics , error code was gone . Unit ran test wash till complete . No water leaks detected at time of service . Job complete ."

Near Shakespearean Way, Austin, TX 78759
James C.

James C.

COOKTOP WHIRLPOOL JIS1450DP2 Arrived on site and tested operation. Found pots and pans are not magnetic. Instructed customer on operation of induction cooktop. Customer will need proper pots and pans for cooking on stove top. Job complete

Near River Ranch Rd, Kingsland, TX 78639
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on found freezer temperature is 8 degrees, fresh food is 37-40 degrees, found fresh food evaporator is frosted over. This is a repeat of the previous issue in July. Refrigerator will need to be defrosted for 36-48 hours. A new harness will need to be ordered, no water leaks from connections at time of service; ordrng 1 WPW10277799 (harns-wire)"

Near Dunsmere Dr, Austin, TX 78749
Al R.

Al R.

RANGE KITCHENAID KDRS483VSS04 Arrived to install previously ordered parts.Job complete

Near Broken Bow Rd, Belton, TX 76513
Lou S.

Lou S.

REFRIGERATOR LG LFC25770ST "arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=74 degrees and RC=72 degrees. I checked the evaporator and there was no frost pattern at all as it was completely dry. I removed the back cover and found the compressor extremely hot ad the condenser fan operating. The Evap fan motor was operating as well. I advised the customer the unit needs a sealed system No water leaks observed during service, job completed."

Near Bandon Dr, Austin, TX 78717
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site replaced heater and right side gasket . All checked good .iM cycled . No water leaks detected at time of service . Job complete .

Near Hilltop St, Austin, TX 78753
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHWE300VW11 "Arrived on site and found door boot is stained and customer would like it replaced. After replacing ran a diagnostic cycle to ensure seal is correct, no water leaks from connections at time of service, job complete"

Near Abilene Trail, Austin, TX 78749
Kevin B.

Kevin B.

REFRIGERATOR LG LFXS30726S02 "Arrived on site and inspected refrigerator and found dispenser plastic broken and switch is activating by itself. Bottom tabs are broken and dispenser panel is flopping causing switch to activate. Will need to replace dispenser assembly to correct issue. ordrng 1 ACQ85430256 (DISPENSER )"

Near K C Memory Ln, Dripping Springs, TX 78620
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JS48CSFXDA "Arrived on site for refrigerator still having ice buildup. Customer stated that the ice buildup is the same place as before and has not improved from prior visit. Buildup is not coming from around seals but is coming evaporator drip pan. Found service pointer r8178735 to replace with new kit. Office to schedule return trip. 2 hour job. No water leaks present at time of service. ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (2 HOUR JOB ) and 1 W10199915 (pan-drip)"

Near Malaquita Branch, Bee Cave, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDFE304DWH0 Arrived on site to test unit for unit not starting. Test unit and found unit not draining. Removed drain motor and found glass and toothpicks stuck on drain motor. Removed glass and toothpick test unit and unit test good job complete. No leaks present at this time.

Near Shinnecock Hills Dr, Austin, TX 78747
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to replace holder and valve and tubing. Replaced all parts test unit for leaks no leaks present at this time. Job complete unit working as designed.

Near Heard Loop, Austin, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my jumper wire, I tested the ice maker jumping points T-H and the ice maker failed. Customer advised that the water dispenser is working. I removed and replaced the ice maker and harness (included with IM) and tested. The ice maker began to harvest and dispensed water into the tray. No water leaks observed during service, job completed."

Near Sumac Cove, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE JENN-AIR JES1750FS1 Arrived on site to replCed side panel. Replaced panel and also found damaged grille and kit scroll. Will ship direct to customer if not we can just drop off at door job complete. ; ordrng 1 DTCW11129407 (KIT SCROLL ) and 1 DTCW11211500 (GRILLE )

Near Rue De St Germaine, Austin, TX 78746
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT720PADM1 Arrived to inspect dishwasher not working.Customer advised she had a massive water leak from her faucet onto the panel and control of the dishwasher and there was NO power.I confirmed the complaint

Near Derek Ln, Jarrell, TX 76537
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect French door refrigerator with freezer light and interior ff lights off.Removed and replaced the freezer LED and all lights work as designed.Job complete

Near Huff St, Taylor, TX 76574
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC7HS01 Arrived to inspect wall oven smoking.Confirmed there was No power to the unit.I checked the breaker and it was tripped.Corrected the issue and unit tested as designed.Smoke was simply from the unit being new.Unit operates as designed.Job complete Customer satisfied

Near Rabbit Creek Dr, Georgetown, TX 78626
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MFC2062DEM01 "Arrived on site for fridge throwing breaker . Found units condenser fan blade had fallen off motor . Causing compressor to over heat . Reattached blade all is checking good . Instructed customer on not piling stuff up around dampener ,also recommended if breaker keeps flipping after repair to change gfi breaker in panel . No water leaks detected at time of service. Job complete ."

Near Waller St, Austin, TX 78702

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