Service History 124 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78747

Matthew

Job Details: 07/07/2025

Arrived onsite for unit drain pump randomly turning on. Inspected and tested. Found error codes for control board failure and pressure system failure. Unit will need control board replaced. Ordering board. Office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78747

Matthew

Job Details: 07/07/2025

Arrived onsite for unit drain pump turning on randomly. On arrival unit was unplugged. Powered unit and pump came on. Ran diagnostics and found F3E1 pressure system fault. Control needed replacement. Used control from call 453450. Replaced control and tested. Unit is now functioning properly. Noticed darin line is not correct. Notified maintenance to replace with proper hose. Took pic. Maintenance not onsite for signature

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW3

Near Pflugerville, Texas 78660

Andrew R

Job Details: 07/07/2025

Arrived onsite for unit grinding when in use and fill issue. I found error codes of hot and cold reversed and a shifter fault. No gearcase oil. Unit will need the lines to be corrected and ordering a shifter and cam to continue with repair. Ordering W10721967 Cam and W11481722 Shifter. Office to RS as i couldn't catch maintenance for rs.Moved to unit 3304; ordrng 1 W10721967 (Cam) and 1 W11481722 (Shifter)

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Austin, Texas 78744

Matthew

Job Details: 07/07/2025

Arrived onsite for unit leaking. On arrival found water to unit off. Found when water is on the unit will begin to drip from the inlet assembly into the tub. Unit has weeping valve. Replaced valve and tested. Unit is now functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Andice, Texas 78628

Brandon B

Job Details: 07/07/2025

Arrived on-site for unit not draining. Found unit was stuck in drain mode. Couldn't get in to diagnostics. No visible damage to the harness. Replaced the control (w11608056) and calibrated the unit. Ran factory cycle and everything is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAMS0

Near Austin, Texas 78747

Matthew

Job Details: 07/07/2025

Arrived onsite for unit not functioning. On arrival tenant stated unit is working fine. Possibly duplicate ticket. Maintenance not on site for signature

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519CS1

Near Pflugerville, Texas 78660

Andrew R

Job Details: 07/07/2025

Arrived onsite for unit notnheating. Confirmed no heat present. I found the diode to have a hairline fracture. Replaced the diode but unit still doesn't heat. Went through testing voltages and everything checked good and resistance as well. I replaced the magnetron as it could be that the magnetron was weakening as customer said after power resets it would heat a little bit. Tested the unit and it is now heating as designed. Call complete. Installed W11256462 DIODE AND WPW10693025 MAGNETRON.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Pflugerville, Texas 78660

Andrew R

Job Details: 07/07/2025

Arrived onsite for unit with ice on bottom of freezer. I found the drain clogged possibly by popsicle residue. I cleared the drain and advised customer to let a natural defrost to occur before running the unit. Customer agreed and set towels around the unit. Unit will now drain the water from drip pan and operates as designed. Call complete. No leaks. No parts installed.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew R

Job Details: 07/07/2025

Arrived onsite for washer continuously draining. I confirmed even with the pressure line off unit will drain indicating the water pressure sensor has failed. Per service bulletin W11766193 I replaced the control and unit now operates as designed. No leaks. Call complete. Installed W11607637 CONTROL.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Andrew R

Job Details: 07/07/2025

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ0

Near Georgetown, Texas 78628

Chris

Job Details: 07/07/2025

Arrived onsite to inspect dishwasher handle falling &loose rack upon further inspection found door handle loose & rack falling not on track customer stated it keeps falling every time e they put it back on the track ordering parts adjuster x2 lh & rh w11545795 w11551541 tracks w11561204 positioned W11580020 office to schedule no leaks observed during service ; ordrng 1 W11545795 (Adjuster) and 1 W11551541 (Adjuster) and 2 W11561204 (Track)s and 2 W11580020 (Positioner)s

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Andice, Texas 78628

Chris

Job Details: 07/07/2025

Arrived onsite to inspect washer continuously draining upon further inspection F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EB replaced control W11607637 ran calibration & normal cycles unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Chris

Job Details: 07/07/2025

Arrived onsite to inspect washer continuously draining upon further inspection found bad controlF3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EB replaced control w11607637 ran calibration & normal cycles unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Chris

Job Details: 07/07/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Leander, Texas 78641

Chris

Job Details: 07/07/2025

Arrived onsite to inspect washer having same issue as before continuously draining upon further bad control F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EB replaced control w11607637 ran calibration & normal cycles unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Georgetown, Texas 78628

Brandon B

Job Details: 07/07/2025

Arrived on-site to install ordered parts. Installed the side panel but this unit is still making sounds. Took the dryer completely apart but could not identify the sound. Seems like there is more damage somewhere that causing the issue. Techline is closed. I will call them tomorrow.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Austin, Texas 78724

Justin

Job Details: 07/07/2025

Located in unit 5106 Arrived on site to repair previously diagnosed issue unit needs new control and defrost thermistor. Replaced control and realized thermistor was wrong part ordering part office to reschedule ; ordrng 1 WPW10384183 (Thermistor)

We serviced a

MAYTAG RANGE

Model MFES4030RS0

Near Copperas Cove, Texas 76522

Robert

Job Details: 07/07/2025

MFES4030RS0 Arrived on site for a range over heating. On arrival client stated they exchange the range for a new one no work done .

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Justin

Job Details: 07/03/2025

Unit 9303.Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Justin

Job Details: 07/03/2025

Unit 5304. Arrived onsite for drain pump running randomly. Ran diagnostics and found stored error F3E1 pressure system failure. Replaced control under s-code S153EB. Tested and unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Justin

Job Details: 07/03/2025

Can not locate unit at this time will need to return once unit is located;

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Justin

Job Details: 07/03/2025

Can not locate unit at this time this time will need to return once located;

We serviced a

KITCHENAID OVEN

Model KOEC530PSS01

Near Burnet, Texas 78611

Chris

Job Details: 07/03/2025

Arrived onsite to inspect oven combo not working upon further inspection found unit has power 247.8 voltage ran bake at 350 for burnoff unit has not had it before customer not available for signature currently unit is working as designed

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Leander, Texas 78641

Chris

Job Details: 07/03/2025

Arrived onsite to inspect microwave door upon further inspection found door is closing properly the interlock is the issue lh side ordering parts w11578578 schedule follow with customer ; ordrng 1 W11578578 (Harness-wire interlock)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT751SAPZ1

Near Liberty Hill, Texas 78642

Chris

Job Details: 07/03/2025

Arrived onsite to inspect dishwasher leaking upon further inspection ran diagnostics found f8e4 cleared code ran test cycles found the inner part of the filter was not put back together correctly causing the spray to get stuck put filter back together ran test cycles again unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Taylor, Texas 76574

Brandon B

Job Details: 07/03/2025

Arrived on-site for washer starting by itself. Found actual complaint was that it stays in drain mode. Got f3e1 code for pressure sensing. I replaced the control and calibrated the unit. Ran in factory mode and not getting any errors. Used w11603810

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78759

Andrew R

Job Details: 07/03/2025

Arrived onsite for washer not draining. I checked at the control and found OL present on drain pump wires. I inspected underneath and found pump wires broken. I replaced the harness and tested the unit. Unit now operates as designed and no leaks are present. Call complete. Installed W11643701 HARNS-WIRE.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Austin, Texas 78727

Andrew R

Job Details: 07/03/2025

Arrived onsite for unit with start button not functioning. I confirmed when pressing start nothing occurs. I replaced the control and unit now operates as designed and start button is functioning. Call complete. No leaks. Installed W11683481 CNTRL-ELEC.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Austin, Texas 78759

Andrew R

Job Details: 07/03/2025

Arrived onsite for unit not heating. I confirmed no heat present and control checks good. I replaced the heater and tested the unit while inspecting for leaks. Unit is now heating and washing as designed and no leaks were sighted during testing. Call complete. Installed W10518394 HEATER.

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS3

Near Round Rock, Texas 78665

Andrew R

Job Details: 07/03/2025

Arrived onsite for tripping the breaker issue. I replaced the bake and broil and ran the unit on broil. I let it reach up to 300 degrees and opened the door to cool down. I set unit to bake 500 degrees and reached temp with no issue. Customer stated she will let it run for 2 hours. Unit operates as designed. Call complete. Installed W11447783 BAKE ELEMENT AND WPW10583047 BROIL ELEMENT.

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Liberty Hill, Texas 78642

Chris

Job Details: 07/03/2025

Arrived onsite for prediagnosed parts upon arrival replaced motor W11549461 blower wp697772 thermistor wp8577274 element wp3387747 thermal fuse w10909685 thermal cut off 280148 tested unit cycles unit is working as designed

We serviced a

KITCHENAID OVEN

Model KOED530PSS00

Near Leander, Texas 78641

Chris

Job Details: 07/03/2025

Arrived onsite for prediagnosed parts upon arrival installed name plate w10839793 unit is working as designed

We serviced a

WHIRLPOOL OVEN

Model WFES3330RS0

Near Taylor, Texas 76574

Brandon B

Job Details: 07/03/2025

Arrived on-site for oven with no power. Found it tripped the breaker. Power is good at the tblock. Amp draw is normal. I replaced the bake element(w11182108) and heated to 500 degrees and it didn't trip the breaker. Breaker is a 50 amp gfci.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Austin, Texas 78759

Wesley

Job Details: 07/03/2025

Arrived onsite for fresh food section not reaching set temp. Found baffles melted and blocking the return air. Repaired cooling function by removing the obstruction in the return port. Also used LED kit to restore lighting. Unit is now operating properly at time of service. W11683244; used 1 W11683244 (LED kit) from stock

We serviced a

MAYTAG DRYER

Model MGD6500MBK1

Near Round Rock, Texas 78681

Andrew R

Job Details: 07/03/2025

Arrived onsite for dryer not spinning. I found the belt torn up and the motor nut that secures the belt to have broken off. Unit will need the repair kit and a motor. Ordering 279827 Motor and return with parts. RS for 07-11-25.; ordrng 1 279827 (Motor)

We serviced a

MAYTAG DRYER

Model MED5500FW1

Near Hutto, Texas 78634

Brandon B

Job Details: 07/03/2025

Arrived on-site for drum not spinning. Found the drum very hard to spin due to the pulley being seized up. I replaced the pulley and belt. Unit is operating as designed. Used 4392067 repair kit

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Pflugerville, Texas 78660

Andrew R

Job Details: 07/03/2025

Arrived onsite for door not latching. I found the reason to be the lid was broken in the back left not allowing it to shut. I replaced the lid as hinges were in tact. Unit now looks and operates as designed. No leaks. Call complete. Installed W11259006 Lid.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Taylor, Texas 76574

Brandon B

Job Details: 07/03/2025

Arrived on-site for dishwasher not cleaning. Found the pump wasn't working. I installed the pump(w11460945) and tested the dishwasher. Unit is operating as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM05

Near Austin, Texas 78754

Miguel

Job Details: 07/03/2025

Arrived on site with new compressor for sealed system repair. Vacant apartment. Tapped filter drier and found no pressure inside. Also got a strong burning smell. Cut open filter drier for inspection and confirmed beads are black and oily. Called tech line advised them of findings. System contamination has no further repairs. Will be submitted for review. Sr # 7741911855. Refer to whirlpool customer service. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Buda, Texas 78610

Leonardo

Job Details: 07/03/2025

Arrived on site to test unit for unit not heating. Customer rescheduled due to her getting some work done on the venting for the dryer. She will call back to reschedule when ready. ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFGS5030RZ0

Near Kyle, Texas 78640

Leonardo

Job Details: 07/03/2025

Arrived on site to test unit for oven not igniting. Test unit by turning bake on and gas comes out but nothing else. Tried resetting the board and it ignited correctly but just one time. Will order new control board and will replace control board and DSI board first. Office to reschedule ; ordrng 1 W11764619 (Control board)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78737

Leonardo

Job Details: 07/03/2025

Arrived on site to test unit for not heating. Verified unit was receiving correct voltage. Inspected control board and found the black wire going to the control board with a melted connector and damaged wire. Replaced control board and cleaned the wire connection. Tested unit and verified proper operation. Unit is working as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ1

Near Austin, Texas 78748

Leonardo

Job Details: 07/03/2025

Arrived on site to test unit for not heating and not stopping when the door opens. Tested unit and found failed heating element and faulty door switch. Replaced heating element and door switch. Tested unit and verified proper heating. Confirmed that the unit stops when the door is opened. Unit is working as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Hutto, Texas 78634

Justin

Job Details: 07/03/2025

Arrived on site to repair previously diagnosed issue unit needs new suspension. Replaced suspension and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78757

Daniel A

Job Details: 07/03/2025

Arrived on site to installed RC and FC door and name plate. I installed both doors and the nameplate plate and ensured the doors were sealed properly. The unit is operating as designed. LW10904379 W11223753 LW10912075.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Austin, Texas 78757

Daniel A

Job Details: 07/03/2025

Arrived on site to install new door provided by customer. I installed the new door and ensured a good seal. The refrigerator is operating as designed. No water leaks observed during service.

We serviced a

WHIRLPOOL OVEN

Model WOES3030LS00

Near Georgetown, Texas 78633

David Z

Job Details: 07/03/2025

Arrived on site to diagnose oven that made strange sounds and had a fogged window. Customer clarified it was thd console display that fogged up after a baked potato was cooked. Found the steam had caused the console/ui to short. Replaced console and verified proper operation. Repair completed. Parts used - W11659257.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Georgetown, Texas 78628

David Z

Job Details: 07/03/2025

Arrived on site to diagnose dishwasher with rack issues. Found upper rack left side adjustor broken. I replaced both adjustors with updated metal kit. Tested unit ans confirmed proper function. Repair completed. Parts used - W10712395.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Scott

Job Details: 07/03/2025

Arrived on site for washer not working correctly . Ran diagnostics got control and pressure error codes . Replaced control W11607637. Ran calibration and diagnostics test . All checked normal. Nomwater leaks detected at time of service . Job complete. Maintenance not on hand to sign ticket.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Scott

Job Details: 07/03/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Austin, Texas 78744

Scott

Job Details: 07/03/2025

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW2

Near Austin, Texas 78704

Scott

Job Details: 07/03/2025

Arrived on site for washer not starting . Ran diagnostics got 7-1 code . Found child toy stuck in splutch . Removed toy . Ran calibration and diagnostics test wash. All checked normal. Nomwater leaks detected at time of service. Job complete. Maintenance not on hand to sign ticket

We serviced a

WHIRLPOOL OVEN

Model WEG745H0LZ5

Near Manor, Texas 78653

Miguel

Job Details: 07/03/2025

Arrived on site for oven not working. The cooktop is working. Last tech ordered spark module. Removed back panel. Replaced oven spark module. Verified operation. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Austin, Texas 78744

Luis

Job Details: 07/03/2025

Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed a defective icemaker replaced icemaker ran harvest test passed icemaker filled with water. Customer unavailable for signature. W11700250

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Hutto, Texas 78634

Justin

Job Details: 07/03/2025

Arrived on site for long dry time. Inspected unit tested air flow found air flow restriction. Removed external air vent and tested unit still have air restriction. Removed internal vent and found a large amount of lint blockage causing air flow restriction. Removed l8nt and tested unit now has proper air flow. Took picture of the large amount of lint. Unit is now functioning properly and as designed to job completed

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI95X15HZ02

Near Georgetown, Texas 78628

Tyler

Job Details: 07/03/2025

Arrived on site for ice maker intermittently turning on and off on arrival confirmed issue and found pump w 11539855 bad and replaced it found ice maker working as designed with no leaks call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM11

Near Austin, Texas 78702

Scott

Job Details: 07/03/2025

Arrived on site for fridge not making ice . Tried reset button but ice maker is not responding. Replaced ice maker W11700250. Ran harvest test. IM harvested and filled . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM08

Near Manor, Texas 78653

Miguel

Job Details: 07/03/2025

Arrived on site for filter being stuck. Found filter door was not pushing it out like it should. Found housing was not pushing the door spring. Replaced filter housing. Verified operation. Call complete. ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Austin, Texas 78722

Miguel

Job Details: 07/03/2025

Arrived on site for dryer making a loud noise. Found dryer and running bur making excessive vibration noise. Found blower wheel is broken. Will need to be ordered. Reset for Friday am. Tenant says they will be home just sleeping in so knock and wait a bit. Unit is stacked; ordrng 1 W11327190 (Blower wheel.)

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ0

Near Belton, Texas 76513

Jonathan M

Job Details: 07/03/2025

Arrived on site for a range that has a dented.Door panel. Inspected unit and work area. I did confirm the customer's complaint and found the drawer not sitting evenly in the frame. I went ahead and replaced the outer. Door panel and tested the unit. The unit began to open and close and operate as designed. Call complete. W11516728.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXB06

Near Temple, Texas 76502

Jonathan M

Job Details: 07/03/2025

Arrive down site for a refrigerator that is still leaking from the bottom. Inspected unit and work area. The customer advised that she is still having an issue where water leaks onto the floor from the freezer. I did confirm the customers complaint and found an eye.Sheet at the bottom of the freezer. I removed all ice from within the freezer and gained access to the evaporator. I found the drip pan completely iced over. I removed all iced and steamed out the drain tube. I removed the back and found debris inside of the drain tube. I removed all the debris and added the heat probe onto the heater and down the drain tube. I tested the unit and found the unit began to work and operate as designed. Call complete. 819043.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Copperas Cove, Texas 76522

Robert

Job Details: 07/03/2025

"WTW4816FW3 Arrived on site for a washer not advancing cycles. On arrival I found washer stuck in long drain . I replaced control board, calibrated then tested product is working as its designed no water leaks visible from main water supply."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Killeen, Texas 76549

Robert

Job Details: 07/03/2025

"WRF767SDHZ02 Arrived on site from previous visit to install parts. On arrival, the client wasn't home but allowed me in to install the parts.I installed RC icemaker, FC icemaker, motor, FC icemaker bracket, screw,icebox,and shaft . I tested product is working as its designed no water leaks visible from main water supply. Client told me to leave back door unlocked. Nobody home to sign."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Killeen, Texas 76549

Robert

Job Details: 07/03/2025

"WED5100HC3 Arrived on site from previous visit to install parts. I installed blower wheel, motor ,and screw tested product is working as its designed. Client didn't sign he had his hands full."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Killeen, Texas 76542

Robert

Job Details: 07/03/2025

"WDP540HAMZ4 Arrived on site for a dishwasher with spray arm issues. On arrival client stated at the end of the cycle the dishwasher would be wet. I asked client if they used rinse aid client said yes. I tested heater readings are good ,pump works great.I explained to client she has to run dishwasher 99 times to cure the plastic on the inside. And explained to lower the risneaid as time gos on . No water leaks visible from main water supply no parts used."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Killeen, Texas 76542

Robert

Job Details: 07/03/2025

"WDF341PAPB2 Arrived on site for a dishwasher with no power. On arrival, the client stated that the breaker was off also the water was off. I turned it on a ran diagnostic no error codes product works as it's designed no water leaks visible from main water supply. No parts used."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78745

James K

Job Details: 07/03/2025

"Unit 413. Arrived on site for condensation on the inner door when not in use. Upon arrival, condensation was present. Wiped moisture and removed vent. Upon arrival, found inner hose was wet. Continued to monitor inner door and found no moisture after 15 minutes. Tenant stated the condensation will occur after 5 minutes. Informed maintenance superintendent to call builder warranty to inspect damper vent. Unit is functioning as designed. No water leaks detected at this time. No parts needed"

We serviced a

WHIRLPOOL DRYER

Model WET4027HW2

Near Austin, Texas 78745

James K

Job Details: 07/03/2025

"Unit 341. Arrived on site for unit not starting. Upon arrival, found top hinge of dryer door not secure causing door to sag and break door switch. Corrected hinges and replaced W11189162 door switch. Tested unit and now unit is functioning as designed."

We serviced a

WHIRLPOOL WASHER

Model ATW4675YQ1

Near Killeen, Texas 76543

Robert

Job Details: 07/03/2025

"ATW4675YQ1 Arrived on site for a washer not filling. I ran diagnostic, and no error codes I tested in test mode product worked great. I tested on the regular mode client uses and water filled to the top, then it stopped I uploaded a photo. Product is working as its designed no water leaks visible from main water supply no parts used."

We serviced a

AMANA WASHER

Model NTW4705EW0

Near Austin, Texas 78750

Wesley

Job Details: 07/03/2025

"Arrived onsitw for unit with damaged spanner nut and drive block. Replaced the basket amd spanner nut and drive bl9cke to repair. Unit is now operating as designed. Wp21366, WP21366, WP389140"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Hutto, Texas 78634

Brandon B

Job Details: 07/03/2025

"Arrived on-site for unit not draining. Found unit is draining but not spinning. Found no motor cover and clothes were melted to the pulley. I'm ordering motor(W11686050), belt(W11239857), cover(WPW10427633), splutch(W10721967) and 2 screw(W11573574) for return visit. No parts used ); ordrng 1 W11686050 (Motor) and 1 W11239857 (Belt) and 1 WPW10427633 (Cover) and 1 W10721967 (Splutch) and 2 W11573574 (Screw)s"

We serviced a

WHIRLPOOL FREEZER

Model WRS331SDHM08

Near Georgetown, Texas 78628

Tyler

Job Details: 07/03/2025

"Arrived on-site for refrigerator not cooling. On arrival confirmed, issue and found once power was restored to the unit that the compressor was failing to push refrigerant through the system. Will need the office for a schedule once Availability of parts is known.I'm ordering W11332037 compressor, w11357917 evap coil, wpw10143759 uv dryer, w10913906 access valve; ordrng 1 W11332037 (Compressor) and 1 w10913906 (Access valve) and 1 w11357917 (Evap coil) and 1 wpw10143759 (Uv dryer)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Round Rock, Texas 78664

Andrew R

Job Details: 07/03/2025

"Arrived onsite for previous issue still present. Customer stated she followed techs instructions and unit is doing the same thing. I ran the unit and found the heater working however, I found the pressure being pushed out the spray arms to be lacking. Spray arm was already replaced indicating a failing sump and motor. Will order the sump and owi sensor as those are the only two things that will impact the cleaning. Ordering WPW10671941 Pump and motor and WPW10705575 OWI sensor. RS for 07-11-25.; ordrng 1 WPW10671941 (Pump and motor) and 1 WPW10705575 (OWI sensor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Georgetown, Texas 78628

Tyler

Job Details: 07/03/2025

"Arrived on-site for dryer, humming at the end of each cycle on arrival found F 3E one in. Diagnostics and found w 11607637 control, bad. Replace control and found washer, working as designed with no leaks. No one available to sign Call it complete"

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Georgetown, Texas 78628

Tyler

Job Details: 07/03/2025

"Arrived on-site for drier, not heating on arrival. I found element at 10 , but was also grounding out. I also found that the control board relay was not sending the 240 V down to the element. It needed for it to turn on and I found the roller and idler wheels stuck. I replaced w p 8544771 element 4392067 repair kit, and w 11537223 control board and found dryer, working as designed call complete"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ09

Near Austin, Texas 78734

Wesley

Job Details: 07/03/2025

"Arrived onsite and replaced the ice container and the spring and the shaft. Unit is now operating as designed. Advised the customer to refresh the bin about every 2 weeks to prevent damage to the couplings. All checks good. W10852956, WPW10258544, 212643w11244434"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Austin, Texas 78734

Wesley

Job Details: 07/03/2025

"Arrived onsite and installed the compressor and dye drier and access port. Purged system with nitrogen and pulled vacuum for 30 minutes. Unit began running properly after with good lowside pressure reading and heat exchange occurring. Advised cuetomer onnrepair and signed waiver for moving appliances and working with water. W10779331, WPW10143759, W11506635, W11590197"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDM04

Near San Marcos, Texas 78666

Tim M

Job Details: 07/03/2025

"Arrived on site to test unit for tripping breaker. Upon arrival maintenance stated unit would trip breaker intermittently. They unplugged the ice maker and unit hasnt tripped since. Tested unit, found all components properly engaging. Attempted to cycle ice maker, motor would not turn. Will need to order and install new ice maker and then test and verify the old ice maker was the reason for tripping breaker. Contacted SAFETY to document SR#7741854948. No one on site for signature. Ordering part, rescheduled for 07/11.; ordrng 1 W11729596 (Ice maker kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near San Marcos, Texas 78666

Tim M

Job Details: 07/03/2025

"Arrived on site to test unit for pump running. Upon arrival found unit unplugged. Applied power and entered diagnostics, drain pump immediately engaged. Found F3E1 (pressure system fault) error code stored. Inspected pressure hose, found no kinks, punctures or restrictions. Pressure switch on the control has failed. Replaced control (W11607637) and applied power, ran a calibration cycle successfully. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near San Marcos, Texas 78666

Tim M

Job Details: 07/03/2025

"Arrived on site to test unit for pump running. Upon arrival customer stated pump began to run constantly. Applied power to the unit, drain pump immediately engaged indicating a pressure system fault. Unit falls within the rework. Per TSP W11766193, inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Reset control and cycled power, issue still persists. Replaced control (W11603810) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Canyon Lake, Texas 78133

Andrey

Job Details: 07/03/2025

"Arrived on site to test unit for not making ice, tested unit found ice maker stuck mid harvest, attempted to cycle with no response, replaced ice maker and tested unit is now running as designed no leaks detected job complete installed W11557001"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near New Braunfels, Texas 78130

Andrey

Job Details: 07/03/2025

"Arrived on site to test unit for not draining, tested unit found pump activating but not pushing water out, inspected and found drain plug was not removed from disposal, removed plug and tested unit is now running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near New Braunfels, Texas 78130

Andrey

Job Details: 07/03/2025

"Arrived on site to test unit for no ice production, tested unit found ice maker not responding, replaced and tested, unit is now running as designed advised customer that ice production should start in 25-48 hours, at this time job complete installed W10873791"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near New Braunfels, Texas 78130

Andrey

Job Details: 07/03/2025

"Arrived on site to test unit for lights and dispenser and no ice, tested unit found unit is cooling properly but no oce and inferred sensor is not turning on, customer play a few videos on what the unit was doing, a constant clicking coming from the 2 way valve and RC stops cooling, something at that time is causing the 12volt circuit to malfunction, was not able to mimic the issue but do to this issue replaced control as precautionary and advised customer to monitor if the issue returns then recomend replacing FC and RC evaporator motors, at this time job complete installed W11330971, W10804160, WPW10769076, WPW10675033"

We serviced a

JENN-AIR DISHWASHER

Model JDRP548HL01

Near Martindale, Texas 78655

Leonardo

Job Details: 07/03/2025

"Arrived on site to test unit for left front burner producing yellow flames. Tested unit and found the orifices installed incorrectly. The simmer orifice was installed on the regular side, and the regular orifice was installed on the simmer side. Reinstalled the orifices in the correct positions. Tested unit and the burner flames are now correct. Unit is working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Canyon Lake, Texas 78133

Andrey

Job Details: 07/03/2025

"Arrived on site to test unit for leaking, tested unit found no leaks, started unit and watched is for 15 minutes with no issues, put a pod into unit that the customer is using and it started to produce excessive amount of sudswhich are causing the leak, recommended changing the type of pods they are using and try using liquid so the dosages can be controlled, at this time unit is running as designed no leaks detected job complete no parts installed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM06

Near New Braunfels, Texas 78130

Andrey

Job Details: 07/03/2025

"Arrived on site to test unit for gasket not sealing properly, tested unit found multiple spots gasket not staying in, added adhesive behind gasket and molded it into place using heat gun, unit is now running as designed job complete installed w10841140"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near San Marcos, Texas 78666

Tim M

Job Details: 07/03/2025

"Arrived on site to test unit for frozen water in RC. Upon arrival customer stated unit has been leaking from the RC into the FC and the floor. Ice sheet on the bottom of the cabin. Inspected unit, found ice sheet on the bottom of the RC. Ice also built up inside the FC. Removed all ice and gained access to evaporator, found a restriction in the drain causing defrost water to collect in the RC and not drain. Blew the restriction out with a steam gun and tested drain by pouring water in the drain pan. Unit now drains properly. Advised customer to monitor unit for the next few days, if issue returns give the office a call. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Buda, Texas 78610

Tim M

Job Details: 07/03/2025

"Arrived on site to test unit for constant sound. Upon arrival customer stated after every cycle the unit will make a constant humming noise like its running. Tested unit, whenever entering diagnostics drain pump immediately engaged. Found F3E1 (pressure system fault) error code stored. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11603810) and ran a calibration cycle successfully. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Canyon Lake, Texas 78133

Andrey

Job Details: 07/03/2025

"Arrived on site to test unit for condensation, tested unit found condensation building up and FC door top of gasket, need foam strips to installed under gasket, if foam strips does not fix the problem then Door will need to be replaced, ordering foam strips, found no issues with filter, good water flow and unit is only one month old and just needed the life reset, rescheduled for 7/16 per customer request ; ordrng 2 w11159742 (Foam strips)s"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW2

Near Austin, Texas 78748

James K

Job Details: 07/03/2025

"Arrived on site to replace previously ordered parts. Upon arrival, with the assistance with 2 man LC, proceeded to replace W10554251 basket. Upon arrival, unit was in the middle of living room. Moved unit to designated area, reinstalled power cord, water lines and drain hose and found unit not draining. Checked drain pump and found 20.6ohms. Went to control and found no ohms readings to the pump on J2 connector. Upon further inspection, found junction connector to the pump in the back of unit was unplugged. Picture attached. Reconnected connector and ran diagnostics. Unit is now functioning as designed. No water leaks detected at this time. Unit under construction. No one available to sign."

We serviced a

MAYTAG WASHER

Model MVWC300VW0

Near Austin, Texas 78738

James K

Job Details: 07/03/2025

"Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace timer and knob but has same issue. Inspected new timer and loose pieces rattling inside timer when shaking. Original knob cannot be removed due to locking tab on the timer stem. Ordering another timer and knob. Office to reschedule at AM due to unit being in a garage. No water leaks detected at this time. Was not able to inform person at home due to 2 large dogs. No signature. ; ordrng 1 WPW10175557 (Timer) and 1 WPW10180213 (Knob)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near San Marcos, Texas 78666

Tim M

Job Details: 07/03/2025

"Arrived on site to replace previously diagnosed parts. Upon arrival replaced harness (W11524653 and control (W11524469. Programmed control to code 28. Created a dome around the RC thermistor to prevent any heat soak issues. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Manor, Texas 78653

Joe Z

Job Details: 07/03/2025

"Arrived on site to install previously ordered parts. Replaced transformer, magnetron, filter board, capacitor and diode. Test unit and is operating as designed. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Georgetown, Texas 78628

Lou

Job Details: 07/03/2025

"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure and the damper failure, i removed and replaced the compressor, access valve, UV dye drier, and damper control. I evacuated the system and installed the mentioned parts. Vacuumed the system down to -30/0 psi and installed 5.5oz of R134a refrigerant. Allowed the unit to equalized, then tested the unit in diagnostics test 4. Monitored pressures, and the unit is operating as designed as pressures held at 1/150 psi. Unit is beginning to cool and operate as designed. I recommended that the customer allow the unit to cool for 24 hours before placing food items inside, and ice will begin to make after approximately 24 hours and should have a full bin in approximately 72 hours. No water leaks observed during service, job completed. W10832994, WPW10143759, W11506635, WPW10248595"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM07

Near Austin, Texas 78757

Daniel A

Job Details: 07/03/2025

"Arrived on site to inspect refrigerator not producing ice. Upon further inspection, I found that the inlet tube was frozen. I cleared the ice and tested the ice maler and found the water was very restricted. I gained access to the valve and verified that it had good incoming water and that it was functioning. I found that the reservoir was frozen due to the unit not being used for a long period of time. I unfroze the reservoir and tested the ice maker and 6 both are now operating as designd. No water leaks were observed during the service"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Manor, Texas 78653

Daniel A

Job Details: 07/03/2025

"Arrived on site to inspect refrigerator making unusual sounds. Upon further inspection, the customer played a video of the sounds that he is experiencing. The sound is the video are typical sounds to expect from this kind of refrigerant. The customer stated that sometimes the sound is loud. I ran the fans and the damper and could not find any unusual sounds. I checked the evaporator and found a small amount of ice at the bottom of the pan, which could indicate some water spilling from the ice maker inlet tube. I tested the ice maker water inlet amd found that it was splashing just a little. I made sure that there was no ice built up near the evaporator fan. I installed a piece of tubing to the inlet to prevent water from spilling over. I tested the ice 6 it is now operating as designed. No water leaks observed during service."

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Manor, Texas 78653

Daniel A

Job Details: 07/03/2025

"Arrived on site to inspect broken door handle. Upon further inpsection, I found that the door handle mounting was broken. I replaced the door handle and the oven door is now operating as designed. W11730234"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Manor, Texas 78653

Daniel A

Job Details: 07/03/2025

"Arrived on site to inpsect refrigerator not producing ice. Upon further inspection, I found that the problem is not that it is failing to produce ice rather it is not dispensing ice. I gained access to the auger and found that the coupler was stripped and rotating freely. The customer also informed me that there was condensation forming on horizontal mullion. I placed the unit into service mode and selected step 34 and 40 and set to #2 to set the heater as always 100 percent on to prevent moisture build up. I am ordering the auger motor, coupler and washer. I am scheduling return service for 7/14. W11671282 W11378860 WP63052-2; ordrng 1 W11671282 (Auger motor) and 1 W11378860 (Washer) and 1 WP63052-2 (Coupler)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFD

Near Florence, Texas 76527

David Z

Job Details: 07/03/2025

"Arrived on site to follow up on sealed system repair / unit warming up. Customer said sometimes they hear the overtemp alarm going off, but temp always comes back shortly after. Nothing in the unit has spoiled either. I checked temps and did see a difference in temp from the top and bottom. I checked the evap frost pattern and found a weak frost pattern. Checked all tubing with UV for leaks, and only a tiny amount of dye by the evap where some foam had melted. I discharged the system and charged with 225psi nitrogen. Gave it 10 mins and found no leaks it loss of nitrogen. The unit had running pressures of -8 and 100psi, which isnt far from a very good charge. I vacuumed down the system for 20 mins. Charged to spec. Found a healthy frost pattern once charged. With no leaks this should restore normal functions. Call completed."