Near Luling, TX 78648
Diego G.
Job Details: 11/08/2018
RANGE MAYTAG MER6755AAS "Arrived on site. Check for oven issues. Found bake element bad not allowing oven to get up to temperature. Replaced bake element and cycled, all functions tested OK. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 11/08/2018
RANGE MAYTAG MER6755AAS "Arrived on site. Check for oven issues. Found bake element bad not allowing oven to get up to temperature. Replaced bake element and cycled, all functions tested OK. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 11/08/2018
RANGE MAYTAG MER6755AAS "Arrived on site. Check for oven issues. Found bake element bad not allowing oven to get up to temperature. Replaced bake element and cycled, all functions tested OK. Job complete"
Near Austin, TX 78737
Brandon
Job Details: 11/08/2018
OVEN WHIRLPOOL WOS92EC0AS04 "Arrived on site for customer complaint of oven not working, found faulty bake element, ordering bake and control. ; ordrng 1 W10841692 (cntrl-elec) and 1 WPW10546517 (elmnt-bake)"
Near Austin, TX 78721
Scott
Job Details: 11/08/2018
WASHER WHIRLPOOL WFW75HEFW "Arrived on site , replaced drain pump motor . Ran diagnostics cycle . All checked good . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78756
Scott
Job Details: 11/08/2018
DISHWASHER WHIRLPOOL KDTE304DSS0 "Arrived on site for no drain dishwasher . Found drain motor , sump and motor and some issues with control . No water leaks detected at time of service . Job complete ."
Near Cedar Park, TX 78613
James
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Arrived on site and tested operation. Found air leak at ice door. Due to,ice build up under ice bin the handle for the ice bin has broken. Installed new ice door and ice bin. Cleared all,ice build up and tested. Unit working properly and all water connections dry at time of service. Job complete"
Near Austin, TX 78703
Scott
Job Details: 11/08/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for no drain dishwasher . Found drain motor failing . Replaced drain pump Please call to collect payment .Ran diagnostic all checked good , no water leaks detected . Job complete ."
Near Leander, TX 78641
James
Job Details: 11/08/2018
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site and tested operation. Found upper spray arm not moving much. Inspected spray arm and manifold and found manifold separating at rear where it meets the water chute. Installed new manifold and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/08/2018
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “will not advance to spin” complaint. Performed diagnostics and found actuator and capacitor to be faulty. Removed and replaced capacitor and actuator. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for “rusted evaporator cover” complaint. Inspected unit and found evaporator cover rusted. Removed and replaced evaporator cover. Unit is performing as designed. No leaks detected, at time of service."
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL GI7FVCXWY02 "Arrived on site for “harness repair” complaint. Inspected unit and found faulty wire harness. Removed and replaced wire harness and smart valve. Unit checks good. No leaks detected, at time of service.
Near Austin, TX 78723
Wesley
Job Details: 11/08/2018
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and found unit motor dead. Ordering sump and motor to repair. ; ordrng 1 W11309335 (PUMP MOTOR)
Near Austin, TX 78731
Paul
Job Details: 11/08/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts by LM. I replaced the door and the UI. I could not remove the UI without damaging it. I tested all ice maker functions and the ice maker fill valve. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 11/08/2018
OVEN WHIRLPOOL JJW2830DP02 Arrived on site for pour baking results. Customer informed me that the previous calibration did not resolve any of the results. Below our temps from my tests. Previously unit was too hot now it’s too cold. Ordering control and sensors.Set oven to 350 and it cycled off at 316316 to 324 314 to 323324 to 329318 to 336 330 to 366363 to ; ordrng 2 W10859573 (sensor)s
Near Dale, TX 78616
Joseph C.
Job Details: 11/08/2018
WASHER WHIRLPOOL WTW8500DC3 "Arrived on site for “noisy operation” complaint. Inspected unit and found water had been leaking down on rotor, stator and clutch. Removed and replaced gearcase, rotor, stator and clutch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78748
Luis
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no ice. Found side ui showing led digits when leds should be powered off. Removed icemaker found broken heater wire from fill tube diagnosed unit will need updated icemaker,fresh food door with fill tube heater and new ui. ; ordrng 1 W11123970 (PANEL UI) and 1 W11129497 (DOOR LEFT HAND DISPENSER)"
Near Austin, TX 78746
Kevin
Job Details: 11/08/2018
DISHWASHER KITCHENAID KDTE204EPA4 "Arrived on site and found dishwasher door will not stay open, retail installer did not attach door panel. After correcting panel re-installed dishwasher into location. It is now able to open and close properly, no water leaks from connections at time of service, job complete"
Near Austin, TX 78744
Kevin
Job Details: 11/08/2018
DRYER WHIRLPOOL LGN1000PQ0 "Arrived on site and disassemble the dryer jumped door switch and started it on a normal cycle, Igniter is working and flames stayed lit for 15 second intervals. took pictures. Changed flame sensor as it may be reading incorrectly, dryer is heating normally and airflow is good, job complete"
Near Austin, TX 78738
Luis
Job Details: 11/08/2018
REFRIGERATOR KITCHEN AID KFIS29BBMS02 "3921 gate code. Arrived on site for no ice. Checked freezer food frozen. Left probe in freezer ran diagnostics on icemaker bin sensor passed. Ran ice box fan,fan hesitated but powered on,error E1 on icemaker,error is for no cool. Ran thermistor test on icemaker passed,ran icemaker through a harvest icemaker would not harvest,ran 2 more harvest test all 3 failed. Power cycled unit during normal operation ice box fan running very weak. Checked temp in freezer temp reading 10° and slowly dropping. Diagnosed unit will need icemaker,ice box fan and main control. Per customer request LM ONLY; ordrng 1 CNOTE (PER CUSTOMER REQUEST LM ONLY) and 1 CNOTE (NEED AUTHO) and 1 PERCUSTOMERREQUESTLMONLY and 1 W10846539 (ICE BOX FAN) and 1 WPW10589837 (MAIN CONTROL) and 1 WPW10764668 (ICEMAKER), states that autho needed"
Near Austin, TX 78736
Brandon
Job Details: 11/08/2018
DRYER WHIRLPOOL WED4810BQ0 "Arrived on site for customer complaint of loud noises, I replaced dryer repair kit unit tested good. Collected on Repair kit
Near Austin, TX 78745
Kevin
Job Details: 11/08/2018
MICROWAVE WHIRLPOOL WMH31017AS3 "arrived on site and inspected microwave and found it is not heating. Found the magnetron has failed and recommend replacing capacitor and diode at the same time to ensure it does not fail again. Quoted customer for repair Magnetron, capacitor , diode , total labor MW210 customer will not be continuing with repair, job complete, collected diagnosis fee."
Near Austin, TX 78748
Brandon
Job Details: 11/08/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not washing, I put unit into diagnostic mode, no error codes, I calibrated control board and tested every function, unit tested good."
Near Austin, TX 78748
Kevin
Job Details: 11/08/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and replaced left hand track diagnosed mission, after replacement 30 rack will now slide properly, no water leaks from connections at time of service, job complete"
Near Buda, TX 78610
Kevin
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site and inspected refrigerator and found customer has experienced frost buildup in the freezer. Over the past five days Frost has dissipated, added silicon to remove any air gap’s between freezer liner and outer cabinets. No for the repair is required at this time, no water leaks from connections at time of service, job complete"
Near Austin, TX 78748
Brandon
Job Details: 11/08/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not working, found open fuse, I replaced fuse unit tested good."
Near Austin, TX 78703
Robert
Job Details: 11/08/2018
WASHER WHIRLPOOL WFW3090GW "Arrived on job to replace dispenser housing. After replacement of part test for leaks. Job complete,"
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on site for tl call. TL confirmed to replace control and therm again. No leaks on site; ordrng 1 W10838965 (thermistor) and 1 W11223731 (CONTROL )
Near Manor, TX 78653
Wesley
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site and installed an icemaker. All check good, after service."
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/08/2018
DISHWASHER KITCHENAID KDTM354DSS4 "Rrided on site for arms not spinning . R&R pump and motor, tested good and no leaks on site"
Near , TX 78653
Wesley
Job Details: 11/08/2018
WASHER WHIRLPOOL WTW4855HW0 Arrived on site and found unit cold water turned off causing long fill. Restored flow. Calibrated. Unit now operating as designed. advised customer on repair.
Near Austin, TX 78723
Wesley
Job Details: 11/08/2018
REFRIGERATOR JENN-AIR JFFCC72EFS Arrived on site and found unit icebin frozen in place. Removed icebin and cleared ice. Advised customer to maintain by removing twice a month and dumbing ice and air drying. All checks good. Unit is operating as designed.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/08/2018
COOKTOP HOTPOINT RB787B H5BB Arrived on site or heat lights on at right front burner not working. Replaced right front burner switch now all operations are correct.
Near Cedar Park, TX 78613
Lou
Job Details: 11/08/2018
MICROWAVE GE JVM1750DM1BB "arrived on site to inspect microwave turning on by itself and showing error code F3. Upon further inspection, I found the unit unplugged so I plugged it back in to test. The control displayed press start with 1:00. When I pressed start, nothing happened. I pressed all keys on the UI and nothing happened. I opened the door and the display showed Pause, so when I closed it it showed Press Start. I pressed start and error code F3 appeared. Using my multimeter, I verified ohms to the fuse, and thermostats. While I had the control panel down, I pulled the ribbon from its connection and then reconnected it. I tested the unit and it began to operate as designed. I placed a cup of cold water into the cabinet and tested on a 30 second heat and it operated as designed. Afterwards, the control panel began to do odd things. I unplugged the unit for safety purposes. I am ordering a control panel and scheduled return service for 11/13/18. ; ordrng 1 WB07X11035 (contol pane
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/08/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site four unit freezing in the fresh food section. Found the fresh food section had frozen products throughout . Found that the fresh food temperature was 30° and the unit was still trying to cool the fresh foods. Removed and replaced control board that was not regulating the fresh food section properly. All water connections were dry.
Near Austin, TX 78749
Luis
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for noise issue. Heard some noise coming from condenser coil and behind unit. Removed excess tape on back of outside liner,adjusted front legs to prevent condenser coil from vibrating shut off icemaker due to refrigerator not connected to water source."
Near Dripping Springs, TX 78620
Luis
Job Details: 11/08/2018
WINE COOLER WHIRLPOOL WUW35X24DS Arrived on site for leak in system per tech support replaced evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered by manufacture sealed system warranty customer responsible for labor.
Near Kempner, TX 76539
Al
Job Details: 11/08/2018
WASHER MAYTAG MHWE500VW00 Arrived to inspect (F35 ERROR CODE - WATER DOES ENTER THEN THE ERROR CODE AND WILL NOT ADVANCE FRO THERE) ran unit through diagnostic mode and F35 displayed. Unit switch that was ordered was not the correct part for the issue. Office to order switch and ccu. Also instructed the customer not to use PODS in the machine. SUDS error also displayed and would not let the customer to advance. Pressure switch is needed but needs to be inspected before assigning call to customer.See SD QUICK PIC INFORMATION ; ordrng 1 W10175764 (CCU ) and 1 WPW10249845 (SWITCH )
Near Austin, TX 78701
Robert
Job Details: 11/08/2018
OVEN FRIGIDAIRE FGF337AWH Arrived on job for complaints of igniter issue. Check outlet and all 5 igniters all in good working order. No gas leaks detected at time of service. Job complete collected service fee
Near Austin, TX 78705
Robert
Job Details: 11/08/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on job for complaints of not washing. Found 120v to wash motor no operation. Replaced motor sump. After replacement of sump test operation. No leaks detected at time of service.
Near Austin, TX 78741
Robert
Job Details: 11/08/2018
WASHER WHIRLPOOL WET4024HW0 Arrived on job for complaints of noise. Ran diagnostics and no codes. Adjust front feet to give better level so tub is balanced better. No leaks detected.
Near Waco, TX 76710
Arthur B.
Job Details: 11/08/2018
RANGE KITCHENAID KDRS467VSS04 "Arrived onsite for customer complaint of control panel beeping and hot to touch when done baking. Tested unit and found blower fan in rear not coming on. Tested in diagnostics as well and could not get blower assembly to come on. Also confirmed UI beeping when not in use. Unit will need new control panel,UI and blower fan assembly to complete repair. OF to R/S once authorization is given from AHS. ; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10116104 (swtch-memb) and 1 WPW10245511 (blower) and 1 WPW10298119 (cntrl-elec)"
Near Waco, TX 76701
Arthur B.
Job Details: 11/08/2018
RANGE JENN-AIR JGRP536WP02 Arrived onsite to install new control control to range from prior tech’s diagnosis. Powered down unit and removed front range panel. Found unit touch panel is faulty and would need replaced. Found touch pad glass assembly is and EXPART. Both parts are covered under 60 month part warranty. OF to R/S. Reassembled and powered unit back on.; ordrng 1 WPW10145531 (cntrl-elec pwr supply) and 1 WPW10464535 (cntrl-elec keypad assy)
Near Round Rock, TX 78665
Steve C.
Job Details: 11/08/2018
REFRIGERATOR GE GSS25WGTMBB Arrived on site for the unit is not making ice. Tested the unit and found the water is turned off. Customer advise unit will over flow with ice even in the off position. Found the unit will need a new ice maker.; ordrng 1 WR30X10093 (icemaker asm)
Near Kyle, TX 78640
Robert
Job Details: 11/08/2018
DRYER MAYTAG MDE2706AYW Arrived on job to replace belt and bracket. After replacement of parts test operation. Noise and heating normally.
Near Cedar Park, TX 78613
Lou
Job Details: 11/08/2018
RANGE WHIRLPOOL SF315PEPT3 "arrived on site to inspect range oven not igniting. Upon further inspection, I turned the unit on at Bake 350 degrees and pulled the bottom drawer to expose the oven Ignitor. I found that the Ignitor did not come on. I removed and replaced the Ignitor and tested again and the unit operated as designed. I tested the cooktop burners and found that the front right burner would not ignite. The customer advised that they had just cleaned the cooktop. I tested the unit several times and finally the unit operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78626
Steve C.
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for the unit is not making enough ice. Tested the ice maker and has no error codes. Called Whirlpool Sr#7723372838 Kathy and went through all the test and temperatures. Whirlpool advise to replace the optics on the unit. Will need AUTHO and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10870822 (cntrl-elec EMITTER ) and 1 W10898445 (cntrl-elec RECEIVER )
Near Kyle, TX 78640
Kevin
Job Details: 11/08/2018
DRYER WHIRLPOOL WED4616FW0 "Arrived on site and replaced scented front panel dryer is now correct, job complete"
Near Kyle, TX 78640
Kevin
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL ED5PHEXMT00 "Arrived on site and replaced defrost control or diagnosed on previous visit after replacement compressor has started and all fans are running. Refrigerator will take 24 hours to reach temperature, no water leaks from connections at time of service, job complete."
Near Lampasas, TX 76550
Al
Job Details: 11/08/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect a dishwasher not washing. Confirmed the dishwasher issue, R/R the pump and motor. . Tested unit and unit tested as designed. No leaks observed."
Near Georgetown, TX 78628
Tyler B.
Job Details: 11/08/2018
RANGE UNKNOWN GW399LXUS04 "Arrived on site for no heat found igniter failed. R&R igniter and tested good, no gas leaks on site . Igniter
Near Austin, TX 78717
Lou
Job Details: 11/08/2018
DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the dispenser ad tested. The unit operated as designed with no error codes. No water leaks observed during service, job completed."
Near Georgetown, TX 78626
Tyler B.
Job Details: 11/08/2018
DRYER HOTPOINT HTX21EASKWW Arrived on site for knob replacement R&R knob and tested good.
Near , TX 78628
Tyler B.
Job Details: 11/08/2018
VENTHOOD WHIRLPOOL WVU37UC6FS0 "Arrived on site for fan not working, found button had no spring, R&R control buttons and tested good."
Near Georgetown, TX 78626
Tyler B.
Job Details: 11/08/2018
DRYER LG 110KWWZBX945 "Arrived on site for install of pre diag parts. R&R hi limit, and control and tested good. Previous tech advised he was covering labor? Spoke with Susan"
Near Killeen, TX 76549
Al
Job Details: 11/08/2018
MICROWAVE GE JNM3151DF1BB Arrived on site for (TURN ON MAKES NOISE WILL NOT HEAT UP FOOD - TURN TABLE DOES STILL WORK). Unit was tested with water/coffee cup. Unit did not heat the water. I removed the microwave and replaced the magnetron and diode. Unit was tested but did not solve the issue of NO HEAT.
Near Austin, TX 78703
Scott
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Add on arrived on site for items freezing on top shelf . Ran diagnostics and found diffuser making a lot of noise and sticking periodically. ordrng 1 W11164593 (DIFFUSER )"
Near Salado, TX 76571
Al
Job Details: 11/08/2018
DRYER WHIRLPOOL WED9600TA1 "Arrived to inspect NO Heat. Tested unit and verified no heat. Did a continuity test. R/R Element, cutoff and fuse. Tested unit, which tested as designed with heat. No lint observed during service. Job complete."
Near Holland, TX 76534
Al
Job Details: 11/08/2018
REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived to install previous ordered parts. Both the fan scroll and thermistor was installed. After installing unit, it tested as designed to. No water leaks."
Near Waco, TX 76706
Arthur B.
Job Details: 11/08/2018
COOKTOP GE JB755SJSS "Arrived onsite for dealer complaint of freestanding standing range control panel is damaged. Found upper control panel is dented in and side supports bent. Also found control knobs missing. Unit will need new side supports,control panel and knobs to complete repair. Advised GE does not cover cosmetic damage. Added photos of the damage to SD quik pic. No further repairs performed."
Near Waco, TX 76705
Arthur B.
Job Details: 11/08/2018
OVEN JENN-AIR JJW2827DB02 Arrived onsite for customer complaint of double wall oven interior light comes on without any responses. Found unit falls under SP W11251040. Found UI software is on 9.00.00. Unit will need new control panel to update software. Removed and replaced control panel. Powered up unit and verified new software version. Version is now 14.00.00. No other issues found.
Near Temple, TX 76504
Arthur B.
Job Details: 11/08/2018
REFRIGERATOR HOTPOINT HSS25GFTABB "Arrived onsite to install new door handle and cams to SxS refrigerator door from prior tech’s rediagnosis. Installed new door handle,tails,and upper and lower cams to RH RC door. Reassembled. Door now closes well to cabinet. No other issues found. All water connections were dry at time of service."
Near Temple, TX 76502
Arthur B.
Job Details: 11/08/2018
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not starting cycle. Tested unit in diagnostics and found lid latch not engaging. Removed and replace latch. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Steve C.
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for the unit is not making ice. Tested the unit ice maker from t and h and no water will fill. Removed the back panel and removed the valve. Found the harness to the valve is not secured. Secured the connection and assembled the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78626
Lou
Job Details: 11/08/2018
RANGE WHIRLPOOL WFE540H0ES2 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the cooktop and drawer panel. Tested the unit and it operated as designed. While wiping the drawer panel down, I noticed that the oven door front panel was damaged in the bottom right corner. I am ordering the outer door panel and nameplate and scheduled return service for 11/13/18. ; ordrng 1 WPW10289144 (glass-door) and 1 WPW10481433 (nameplate)"
Near Georgetown, TX 78626
Steve C.
Job Details: 11/08/2018
WASHER MAYTAG MVWX655DW1 Arrive on site for the unit is not starting. Found the unit is unplugged and a customer advised the unit will make a noise. Tested the unit and found the drain pump Is resetting the control. The drain pump stopped and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Spicewood, TX 78669
Cliff
Job Details: 11/08/2018
ICE MACHINE KITCHENAID KUIS15NRXB1 gate code #7908. Arrived on site to replace water level sensor and evaporator thermistor. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78703
Scott
Job Details: 11/08/2018
REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site , installed roller. No water leaks detected at time of service . Job complete .See sticky note , quick pic ."
Near Austin, TX 78746
Kevin
Job Details: 11/08/2018
DISHWASHER KITCHENAID KDTE204EPA4 "Arrived on site and found dishwasher door will not stay open, retail installer did not attach door panel. After correcting panel re-installed dishwasher into location. It is now able to open and close properly, no water leaks from connections at time of service, job complete;"
Near Austin, TX 78726
Lou
Job Details: 11/08/2018
ICE MACHINE KITCHENAID KUIA18PNLS11 Inspected switch and found that the overlay was not included with switch. I am ordering an overlay and a CNOTE-INSPECT PART UPON ARRIVAL and will return with the switch and valve.; ordrng 1 CNOTE (INSPECT PART) and 1 WP2313693 (overlay)
Near Temple, TX 76502
Arthur B.
Job Details: 11/08/2018
WASHER GE WCSR4170G2WW "Arrived onsite to install new suspension rods to top,load washer from prior tech’s diagnosis. Removed top and front panel. Removed the 2 green suspension rods and installed new suspension rods. Tested unit. Found metal motor bracket was bent in causing pulley to rub on base of washer. Adjusted motor bracket and retested. Unit now fills,agitates,drain and spins with no issues or noises. On,y use d 2 suspension rods since this unit use 2 different suspension. Suspension that was ordered is for front only. All water connections were dry at time of service."
Near Georgetown, TX 78626
Steve C.
Job Details: 11/08/2018
REFRIGERATOR FRIGIDAIRE FFTR1821QB7A Arrived on site for the unit is not cooling properly. Tested the unit and found the fan motor iced up due to the ice maker clogged. Defrosted the ice and tested the unit. Unit is working properly. All water connections were dry at the time of service.
Near Taylor, TX 76574
Wesley
Job Details: 11/08/2018
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site and found bad filter installed causing no water symptom. Replaced filter and charged for filter. Tested and found circulation pump burned out. Replaced pump. Now unit is operating as designed. All checks good.
Near Austin, TX 78703
Luis
Job Details: 11/08/2018
ICE MACHINE WHIRLPOOL KUIS15NRTW2 "Arrived on site for no ice. Ran diagnostics found external drain pump resetting after drain process diagnosed failed external drain,unit passed all other test. Installed new external drain pump,ran water through drain checked all connections no leaks,pump draining correctly. Ran unit through a normal ice cycle unit working as designed. Drain pump
Near Austin, TX 78750
Paul
Job Details: 11/08/2018
DISHWASHER WHIRLPOOL DU1145XTPBA "Arrived onsite for the dishwasher with the clean light staying on all the time and the unit won’t start. I found the clean light flashing 7 times, pausing, and flashing 7 times again repeating the process indicating a heating issue. I found the heater shorted out. I quoted the customer HEATER. RS for Tue 11/13. Customer paid DW100 LABOR + tax.; ordrng 1 W10518394 (HEATER)"
Near Kyle, TX 78640
Brandon
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site to replace parts ordered by previous tech, I replaced water lines and connectors, unit tested good."
Near Buda, TX 78610
Brandon
Job Details: 11/08/2018
WASHER WHIRLPOOL WTW5000DW0 "Arrived on site for customer complaint of unit not washing properly. Found multiple issues, found washplate and gearcase were stripped and basket hub was damaged, quoted customer for gearcase, washplate, and hub, they are going to buy a new washer. Collected service fee on cc"
Near Austin, TX 78745
Brandon
Job Details: 11/08/2018
DISHWASHER WHIRLPOOL ADB1400AGS0 "Arrived on site for to replace damaged panel, I replaced panel."
Near Austin, TX 78745
Brandon
Job Details: 11/08/2018
MICROWAVE MAYTAG MMV1174FZ0 "Arrived on site for customer complaint of unit sparking internally, I heated water to a boil, heated meat and vegetables, could not duplicate customer complaint. Tested good."
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/08/2018
REFRIGERATOR JENN-AIR JFC2089BEP01 "JFC2089BEP01 Arrived to inspect noise. I found the unit rattled and it was a sound consistent with compressor vibration. I found the lower unit pan making slight contact and vibrating against the floor. The leveling legs were not set and I leveled and squared the chassis, stopping the vibration noise. I corrected an outward tilt of the fc door and lubricated the slides. Operational test good, no leaks observed during service."
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "WRS571CIDM01 Arrived to inspect cooling issue. During placement of my thermocouple I discovered the back panel of the FC coated in frost, denoting a frost filled evaporator. FC temp was 10 and RC 44. I found no cause for the ice and it did occur when the customer was away for several weeks. I advised the customer on defrosting the unit at their earliest convenience and discussed the use of towels to catch any water that may overflow the condensate pan. I verified all other functions present, including a properly working defrost system. No leaks observed during service."
Near Kyle, TX 78640
Kevin
Job Details: 11/08/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and attempted to replace bracket and found that plastic clip that holds drawer slides in place is broken, Bonnie to bring back a Nother brackets and have the other one on hand as well to ensure a repair on the next visit; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)"
Near Holland, TX 76534
Al
Job Details: 11/08/2018
REFRIGERATOR/TOP GE GDE25ESKSS Arrived to inspect (DOOR / HANDLE ISSUES~REFRIGERATOR DOOR DOES NOT CLOSE OR SEAL PROPERLY PURCHASED 8 29 2018) discovered door was installed improperly. This was causing door RF door not to shut properly. All screws were loose and had to be tightened. Customer lost food because of the door not closing properly. Door was adjusted and screws were tightened. All water lines were dry. JOB COMPLETE
Near Austin, TX 78739
Brandon
Job Details: 11/08/2018
REFRIGERATOR KITCHENAID KSCS23FTSS02 "Arrived on site for customer complaint of compressor turning on and off, found unit was not plugged in all the way . I plugged unit in, tested fans and compressor, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/08/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of dryer not working, found thermal fuse to be bad, I replaced fuse unit tested good, instructed customer to check vent"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/08/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Checked for no cooling issues. Found temperature a refrigerator at 57° and zero in the freezer. Found evaporator frosted over completely I will need evaporator harness to repair unit. Re-scheduled for 11/12/18; ordrng 1 W11087438 (EVAP MOTOR HARNESS )
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/08/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Checked for no cooling issues. Found temperature a refrigerator at 57° and zero in the freezer. Found evaporator frosted over completely I will need evaporator harness to repair unit. Re-scheduled for 11/12/18; ordrng 1 W11087438 (EVAP MOTOR HARNESS )
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/08/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Checked for no cooling issues. Found temperature a refrigerator at 57° and zero in the freezer. Found evaporator frosted over completely I will need evaporator harness to repair unit. Re-scheduled for 11/12/18; ordrng 1 W11087438 (EVAP MOTOR HARNESS )
Near West Lake Hills, TX 78746
Kevin
Job Details: 11/08/2018
WASHER UNKNOWN AWN432SP113TW04 "speed queen washer, arrived on site I am found out water is not entering, confirmed water pressure is good it source. Coldwater is operating properly that went hot water as requested thousand noise can be heard but there is no water entering the shame. Spoke with CS will need to bring back water valve and have temperature switch on hand if needed. Quoted customer for repair. ; ordrng 1 201304P (WATER VALVES) and 1 35115 (switch,temp.)"
Near Cedar Park, TX 78613
Lou
Job Details: 11/08/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to refrigerator freezing in drawer. Upon further inspection, the customer advised that she is having food freeze inside the deli drawer and on the shelf above the deli drawer. Using my multimeter, I placed my thermal lead inside the deli drawer and checked temp. My reading was 37 degrees. Using the same method I checked the rc section ad the fc section. My readings were 35 degrees in the rc and 8 degrees in the fc. I placed the unit in diagnostics and tested mode 3 and checked the damper and found that the damper door does not close. I removed and replaced the damper and tested again and it is operating as designed. I advised the customer of my findings and provided some use and care tips to help prevent the food freezing. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/08/2018
REFRIGERATOR MAYTAG MSD2650KEU Arrived on site.Check for no cool issues. Found leak on discharge line going to condenser. Will need condenser line and compressor to repair unit. Will need autho and allow 2hrs for repair. Office to reschedule; ordrng 1 67004700 (tube- disc) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/08/2018
REFRIGERATOR MAYTAG MSD2650KEU Arrived on site.Check for no cool issues. Found leak on discharge line going to condenser. Will need condenser line and compressor to repair unit. Will need autho and allow 2hrs for repair. Office to reschedule; ordrng 1 67004700 (tube- disc) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/08/2018
REFRIGERATOR MAYTAG MSD2650KEU Arrived on site.Check for no cool issues. Found leak on discharge line going to condenser. Will need condenser line and compressor to repair unit. Will need autho and allow 2hrs for repair. Office to reschedule; ordrng 1 67004700 (tube- disc) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES )
Near Cedar Park, TX 78613
Lou
Job Details: 11/08/2018
RANGE WHIRLPOOL WFG505M0BS2 "arrived on site to inspect range heat too hot and making microwave handle hot. Upon further inspection, the customer advised test when she cooks on the cooktop, the microwave handle gets extremely hot and that she has burned her fingers. I pulled the microwave model number on Service Matters and checked the specifics on installation and found that the unit should be 30 inches from the top of the microwave to the top of the cooktop and 66 inches from the top of the MW to the floor. My measurements were 36 1/2 inches from the top of the MW to the top of the cooktop and 72 inches from the top of the MW to the floor. It’s well within the specifics. The size of the microwave is 16 1/4 inches in height and 29 7/8 inches in length which is the demensions as designed. Using my tape measure, I place the end on the cooktop and advanced it up the front of the microwave to show that the front burners are well in front of the microwave and even with the venthood fan on
Near Austin, TX 78717
Lou
Job Details: 11/08/2018
WASHER WHIRLPOOL WTW7000DW0 "arrived on site to inspect washer with a water fill issue. Upon further inspection, I placed the unit in diagnostics and it showed error code F0E3. I cleared the code and continued with testing. The unit operated as designed. I placed the unit in manual test mode and tested the water valves and found that the cold water valve was slow to dispense and would continue to run even after the valve was shut off. I tested the hot water valve and it too was slow to start, but in the end after the valve was turned off, the water continued flowing. I removed and replaced the water inlet valve ad tested and the unit operated as designed with no error codes in the end. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 11/08/2018
COOKTOP WHIRLPOOL GLS3064RS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the spark modules for the back two burners left and right side. I tested the unit and all four burners operated as designed. No gas leaks detected during service, job completed."
Near Buda, TX 78610
Leonardo
Job Details: 11/08/2018
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to test unit for not washing. Found bad motor was send wrong motor ordering new sump and motor W11025157. Dona will put this call as first call of the day tomorrow. ; ordrng 1 W11025157 (SUMP AND MOTOR )
Near Austin, TX 78748
Leonardo
Job Details: 11/08/2018
COOKTOP JENN-AIR JED8430ADB Arrived on site to replace switch and sleeve. Found switch to cross over but not correct cross over. Took pictures of parts. Will need different fan switch ; saved tckt
Near Austin, TX 78759
Paul
Job Details: 11/08/2018
COOKTOP JENN-AIR JED8430ADB Arrived onsite for the cooktop to finish troubleshooting and replace the needed diagnosed defective parts. I found the RF infinite switch shorted out between L1 and L2 in the switch internally. I replaced the switch and tested all 4 burners and the unit is working as designed. I charged the customer the remaining SWITCH. Call complete.
Near Austin, TX 78735
Kevin
Job Details: 11/08/2018
WASHER WHIRLPOOL LSL9345EQ0 "Arrived on site and and set unit onto Spincycle and it is making a very loud noise and basket is not moving, spoke with GC and noise can only be brake and drive tube, gearcase has already been replaced. No water leaks from connections at time of service.; ordrng 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)"