Near Austin, TX 78732
Kevin
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01
"Arrived on site and replaced all parts diagnosed by previous technician, refrigerator has been unplugged to defrost and will now take 24 to 36 hours to begin cooling, job complete"
Near Burnet, TX 78611
Tyler B.
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4950HW
"Arrived to inspect unit with long dry times. Found unit to be mis wired at power box, corrected and tested properly"
Near Copperas Cove, TX 76522
Al
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00
"Arrived to install previously ordered parts.Removed and replaced the the UI.Also removed the auger motor.Checked for voltage at the blue and grey wires with my multi meter and there was no voltage present.Noticed the flickering on the UI continues when OPTIONS button is pressed. The options button won’t allow me to complete the 3,2,1 press.Removed the kick plate and found the water fill lines that comes from underneath the unit is broken.I photographed the waterlines that were damagedCalled Whirlpool Tech line and spoke DUSTINSR#7727887366
Near Georgetown, TX 78633
Lou
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
"Arrived on site to inspect dishwasher leaking water from the vent area. Upon further inspection, the customer advised that once the unit is done with a wash cycle, when they open the door, water comes out the vent area and puddles on the floor. I removed the outer door panel and placed the unit in diagnostics showing no error codes. I found dry water residue on the inside o father inner door panel coming from the vent gasket area and traveling along the door panel. Also found moisture built up on the inside o father outer door panel. Contacted techline and spoke to Joel and advised of my findings. Joel advised that the customer must wait for the entire drying cycle to finish before opening the door to allow any/all water drain from the deflector area. Also advised that if I had the vent to replace it due to the it leaking at the gasket area. Provided file number #7727885148. I advised the customer of tech lines recommendations. I removed and replaced
Near Horseshoe Bay, TX 78657
James
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Arrived on site and found fresh food evaporator still partially frozen. Disassembled unit and cleared ice to access evaporator. Found evaporator thermistor has shorted.Installed new harness and tested. Unit tests good. Job complete
Near Austin, TX 78735
Jacob
Job Details:
05/22/2020
MICROWAVE WHIRLPOOL WML55011HS1
Arrived onsite for previous paint peeling off. Re painted cavity inside unit. No issues at this time. Job complete
Near Wimberley, TX 78676
Robert
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ07
"Arrived on job for complaints of not cooling. Found the start device not working. Replaced start device and compressor started properly and continues working, no leaks detected at time of service."
Near Kyle, TX 78640
Kevin
Job Details:
05/22/2020
WASHER WHIRLPOOL WFW6620HC0
"Arrived on site and replaced parts diagnosed by previous technician, send a 10 second video of washer spinning CDW it is not making any noise. Also took a picture of the washer location door can’t open properly there is a wall 1 foot in front of it. Washer is likely getting Unbalanced load due to this recorded location to tech line, job complete 7727879480"
Near Kingsland, TX 78639
James
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4800BQ1
Arrived on site and tested operation. Found heater has shorted to ground causing the hi limit and exhaust fuses to fail. Installed new heater and fuses. Tested operation and found unit working properly. Job complete
Near Spicewood, TX 78669
Brandon
Job Details:
05/22/2020
ICE MACHINE KITCHENAID KUIX305ESS2
"Arrived on site for customer complaint of unit not producing ice, found recirculating pump had failed.
Near Killeen, TX 76542
Al
Job Details:
05/22/2020
DISHWASHER IKEA IDT830SAGS0
Arrived to inspect dishwasher not filling with water.Ran diagnostics test mode and unit didn’t fill.Checked the valve underneath the sink and water was off.Re tested and unit tested as designed and filled.All water lines were dry at the time of service.Job complete.
Near Copperas Cove, TX 76522
Al
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL ET8WTKXKB09
Arrived to install previously ordered part.Removed and replaced the defective evaporator motor.Reassembled and unit began to cool as designed.Job complete
Near Leander, TX 78641
Lou
Job Details:
05/22/2020
MICROWAVE WHIRLPOOL WMH31017HS2
"Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that the unit is continuing to make the rattling noise when being used. Customer advised that the noise is coming from the main control area. I’ve inspected the mag/cap/diode at the previous call and all were good. I removed and replaced both interlocks with all switches and tested the unit. Unit operated as designed with no unusual noises. Job completed."
Near Austin, TX 78759
David Z
Job Details:
05/22/2020
WASHER ELECTROLUX EWFLW65HSS
"Arrived on site to diagnose washer that was not spinning clothes and had a locked door. Called Electrolux / Frigidaire tech line to gain info on running diagnostic, manual did not contain instructions. Ran through diagnostic mode and found 4 pressure switch errors. Once I ran through all diagnostic tests and had manually opened door, the door started working again. Unit is still not spinning, and per tech line is either being caused by the pressure switch or the main control. .; ordrng 1 134640601 (CONTROL) and 1 134762010 (switch,pressure)"
Near Round Rock, TX 78665
Wesley
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived onsite and replaced door. Unit is now operating as designed. All checks good.
Near Austin, TX 78730
Kevin
Job Details:
05/22/2020
REFRIGERATOR GE ZISS420DRJSS
"Arrived on site and found compressor is not running, condensor fan is running evaporator fan is running, all interior lights and user interface displaying properly. Replaced inverter and after cycling power compressor has started. Customer will monitor refrigerator over the next 24 to 36 hours to ensure it is cooling properly, job complete"
Near Round Rock, TX 78681
David S
Job Details:
05/22/2020
WASHER MAYTAG MHWE300VF00
Arrived on site for washer making a thumping noise. I inspected the unit and work area. I put the unit through diagnostics and found a long drain fault. I tested the unit and it drained just fine. I could not recreate the noise. I had the customer put some towels in the washer and ran it through a rinse and spin cycle. The unit was making a slight thump noise while it was getting up to speed in the spin. I spoke with customer the cause is likely an unbalanced load. There is a possibility hat the shocks are going bad but since the unit didn’t have a unbalanced load fault it’s unlikely.
Near Dripping Springs, TX 78620
Robert
Job Details:
05/22/2020
DRYER LG DLE5977W
Arrived on job to replace Tensioner pulley. After replacement test operation. Noise level normal.
Near Austin, TX 78738
Robert
Job Details:
05/22/2020
WASHER MAYTAG MHW5500FC1
"Arrived on job for complaints of not draining., found the drain pump not working but 120v supply. Replaced pump and test. No leaks detected at time of service."
Near Horseshoe Bay, TX 78657
James
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02
"Arrived on site and installed new compressor, drier and stub. Charged system with 3.7oz 134a and tested operation. Unit tests good. Job complete"
Near Austin, TX 78722
Leonardo
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL WDP370PAHB0
Arrived on site to test unit for unit not drying. Found drain hose clogged. Unclogged drain hose test unit and unit test good job complete.
Near Wimberley, TX 78676
Richard
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDHW01
Arrived onsite for the refrigerator ice maker frozen over. During testing found that the ice maker was leaking. Which was causing the issue. Replaced ice maker and tested. Everything working good and no leaks present. Complete
Near New Braunfels, TX 78130
Noah D
Job Details:
05/22/2020
OVEN WHIRLPOOL WOS72EC0HS01
"Arrived on site to inspect oven for not responding, replaced console per last visit and retested. No issues found. Job complete"
Near Burnet, TX 78611
Tyler B.
Job Details:
05/22/2020
DISHWASHER KITCHENAID Kdte104ess3
"Arrived to inspect unit with loud noise, started unit and seem to run as designed, ran diagnostics and found water level errors, float must have been stuck up causing no fill. All operating as designed during vistit"
Near Austin, TX 78724
Leonardo
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site to test unit for upper spray arm broken. Found spray arm broken replaced spray arm test unit and unit test good job complete.
Near Bastrop, TX 78602
Scott
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived onsite for unit unit not cooling properly in fresh food . Customer stated food would either freeze or or temps were way above normal in fresh food . Found frost build up on upper part of evap . Fan is running but no air flow . Replaced diffuser. No water leaks detected at time of service . Job complete .
Near Bruceville-Eddy, TX 76524
Jonathan M
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL WDF110PABB4
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced wire harness and tested unit. Unit is working as designed. Call complete.
Near Georgetown, TX 78633
Lou
Job Details:
05/22/2020
RANGE WHIRLPOOL WGE555S0BS01
"Arrived on site to inspect oven not working. Upon further inspection, I found the unit display not on. As I pulled the unit from the wall, I checked the power cord to see how much slack there was and found the plug not fully inserted into the outlet. Once I got the unit out from the wall, I checked the plug and found that it was not making good connection with the outlet and as I went to unplug it from the outlet, there was no resistance from the outlet. I adjusted the plug terminals and plugged it back into the outlet and the unit came on. I checked the main control and the terminal block ad both were good. I tested voltage at the outlet and terminal block and got 242V. It appears that when the unit was moved to complete renovations, the cord was jerked out of the wall and caused the terminals to bend as not make good connection with outlet. Recommended that the customer have an electrician inspect the outlet if the unit continues to malfunction. Job com
Near Georgetown, TX 78633
Lou
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW5000DW1
"Arrived on site to inspect washer not completing cycles. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill/no fill. I cleared the code and continued with testing. When unit was filling at the beginning of testing, the cold valve/water was barely coming out. I tested the valve and it was open. I removed and replaced the water valve and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed.
Near Lorena, TX 76655
Jonathan M
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW8500DC6
"Arrived on site for washing machine and that was showing an F6 E2 error code. Inspected unit and work area. Unit would not turn on. Power reset the machine and tried to turn on the machine. Unit would not turn on still. Tested voltage from control and found control receiving proper voltage and sending 5 V DC to the console. Replaced consul with truck stock console (part number W11095624). Unit began to turn on and light up. Placing it in service diagnostics and found an F6 E2 (communication issue between UI and ACU), F6 E3 (communication issue between ACU and UI). I tested unit in an auto test and unit ran as designed. Call complete."
Near Round Rock, TX 78664
David S
Job Details:
05/22/2020
DISHWASHER KITCHENAID KDTM354DSS5
"Arrived on site for dishwasher leaking into the kitchen. I inspected the unit and work area I found the drain hose had come detached, and found standing water under the unit. I Vacuumed up the standing water and dried the under side of the unit. In reattached the drain hose, and ran the unit through a test cycle. The unit filled and drained with no leaks. Unit is operating as designed. Job complete. No water leaks detected."
Near Jarrell, TX 76537
Al
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Arrived to inspect damaged left door.Confirmed the complaint and removed, transferred all parts and replaced it.All water lines were dry at the time of service.Job complete"
Near McGregor, TX 76657
Jonathan M
Job Details:
05/22/2020
REFRIGERATOR FRIGIDAIRE FGHC2345LF2
Arrived on site for refrigerator that won’t make ice. Inspected unit and work area. Tested icemaker and found motor turning and dumped ice. I did notice that the freezer door would not close fully and there was an air gap along the door gasket. Reformed door gasket with heat gun and advise customer to give the unit 24 hours to start making ice. Call complete.
Near Round Rock, TX 78664
David S
Job Details:
05/22/2020
DRYER MAYTAG MEDB765FC0
"Arrived on site for dryer building up lint. I spoke with customer about having the vents cleaned. I tested the unit and found it had good air flow, there are no kinks in the dry vent to the wall. Unit is heating and tumbling properly. The unit is operating as designed. Job complete."
Near Round Rock, TX 78665
David S
Job Details:
05/22/2020
OVEN WHIRLPOOL WOS31ES0JS00
"Arrived on site for oven no having power. I inspected the unit and found the thermostat, tod. And control area all working. I found the thermal fuse was blown. I replaced the thermal fuse and powered the unit back on. The unit is operating as designed."
Near Buda, TX 78610
Leonardo
Job Details:
05/22/2020
DISHWASHER KITCHENAID KDTE204ESS2
Arrived on site to test unit for not washing. Test unit and found bad wash motor. Replaced wash motor Test unit and unit test good no leaks present.
Near Horseshoe Bay, TX 78657
James
Job Details:
05/22/2020
COOKTOP WHIRLPOOL WCG55US6HS00
Arrived on site and tested operation. Found both rear orifices had tape covering top of orifice. Removed tape and tested operation. Unit tests good. Job complete
Near Austin, TX 78759
David Z
Job Details:
05/22/2020
DISHWASHER KENMORE 665.13173K701
Arrived on site to diagnose dishwasher that had a door falling down. Performed diagnostic and found the link on the left side had snapped. Customer had their own link kit provided. Removed broken link and replaced left and right side. Tested and all is working as designed.Call complete.
Near Lago Vista, TX 78645
Paul
Job Details:
05/21/2020
FREEZER WHIRLPOOL WZF34X20DW01
Arrived onsite for a freezer to possibly replace sealed system components. I found the system completely charged and the compressor not pumping. I recovered the refrigerant and replaced the compressor. I installed a UV drier and low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.6 oz’s of R134A. I tested the unit and found it working as designed. Call complete.
Near Austin, TX 78741
Kevin
Job Details:
05/21/2020
WASHER WHIRLPOOL WFW5620HW0
"Arrived on site and found customer is experiencing close not spinning out during the wash cycle. inspected washer and found no saved error codes, inspected drain catch and there is no debris. Ran a rinse and spin and it is operating properly. Found normal cycle spin speed is set to off, reported issue to techline system is down and and SR number can’t be given. there is nothing wrong with the washer. No water leaks detected at time of service, job complete"
Near Austin, TX 78735
Kevin
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Arrived on site and inspected refrigerator and found ice dispenser shaft is getting stuck to the bottom of the ice bin and lifting out of motor. Replaced shaft and it will now operate properly. No water leaks from connections at time of service, job complete"
Near Horseshoe Bay, TX 78657
Wesley
Job Details:
05/21/2020
DISHWASHER KITCHENAID KDTM404KPS0
Arrived onsite and replaced front panel. Unit is now cosmetically correct. Advised customer on use and care.
Near Austin, TX 78701
Jacob
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Arrived onsite to replace both left and right doors for damage. Looked at unit. Saw damage. Replaced both doors. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78741
Luis
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived on site for door issues. Diagnosed defective slides to freezer door not allowing door to fully open or close. Installed 2 new slides tested door operation good,checked door seal good"
Near Taylor, TX 76574
Andy
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Arrived on site for refrigerator not cool in FC or RC. Tested and inspected unit and found failed compressor. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 8201675 (compressor) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Hutto, TX 78634
David S
Job Details:
05/21/2020
MICROWAVE WHIRLPOOL WMH31017HS3
"Arrived on site for microwave not heating and making a noise. I called Techline spoke to Bryan sr# 7727875749. Advised Bryan of the situation, that the interlocks have been replaced twice, the control has ben replaced once, and the mag cap and diode. Tchoine advised the unit is wired correctly for the switches and we should replace the transformer, mag, cap and , diode I replaced them and could still hear the 4902 relay clicking. I am ordering a new control W10892389 to complete the repair. Rescheduled ordrng 1 W10892389 (cntrl-elec)"
Near Austin, TX 78753
Scott
Job Details:
05/21/2020
DRYER WHIRLPOOL WED4950HW0
Arrived on site for dryer not heating . Getting correct voltage . Found high limit thermostat had blown . Replaced and unit is now heating as normal . Found air restriction in exterior venting . Recommended to office to have it cleared . No lint build up at time of service . Job complete .
Near Cedar Park, TX 78613
Lou
Job Details:
05/21/2020
WASHER MAYTAG MVWC565FW1
"Arrived on site to inspect washer not working. Upon further inspection, I placed the unit in diagnostics showing error codes F0E5, F7E5 & F7E6. I cleared the codes and continued with testing. Unit operated as designed until it got to agitate mode and the entire drum turned while attempting to agitate. I tilted the unit back and found the gear portion of the splutch assembly badly damaged. I replaced the gear with one from my service van and retested. Unit continued to fail and the gearcase was damaging the new splutch gear. I am ordering the gearcase, splutch assembly, actuator, capacitor and will return with all prescreened parts. Unit was left unplugged for safety. No water leaks observed during service.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11395618 (CAPACITOR )"
Near Austin, TX 78735
Kevin
Job Details:
05/21/2020
DISHWASHER BOSCH SHX45M05UC/50
"Arrived on site and replaced all wheels on lower rack, rack is now operating properly, job complete"
Near Elgin, TX 78621
Andy
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02
Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed harness and evaporator motor. Ordering needed part. Office to schedule return trip. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11103760 (harness)
Near Driftwood, TX 78619
Robert
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KSSS48QMX01
Arrived on job to replace fitting. After replacement test operation not dripping anymore.
Near Kingsland, TX 78639
Wesley
Job Details:
05/21/2020
RANGE KITCHENAID KSEG700ESS0
Arrived onsite and found unit sensor reading improperly. Replaced sensor. Ordering oven bottom because unit cannot be aqua lifted due to burn hole in oven bottom. Ordering and returning. ; ordrng 1 W10777210 (bottm-oven)
Near Kyle, TX 78640
Noah D
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW8500DC5
"Arrived on site to inspect washer for not starting and LF error. Replaced housing with valve and tested all parts, no problems found. Job complete"
Near Austin, TX 78750
David Z
Job Details:
05/21/2020
MICROWAVE KITCHENAID KMLS311HSS6
Arrived on site to install previously diagnosed parts to resolve non functional light. Installed new PC board and retested. All functions now work and light is functioning on all settings. All is working as designed. Call complete.
Near Round Rock, TX 78664
David S
Job Details:
05/21/2020
COOKTOP KITCHENAID KCGS350ESS00
Arrived on site for cooktop not igniting the front left burner. I checked the ingniter and found the igniter cracked. I also checked voltage to the igniter and was showing no voltage. I replaced both the spark module and the igniter. I tested the unit and all burner lite. Unit is working as designed.
Near Cottonwood Shores, TX 78657
Wesley
Job Details:
05/21/2020
DISHWASHER KITCHENAID KDTE334GPS0
Arrived onsite and found unit drain weak. Replaced drain pump and unit is now operating as designed.
Near Austin, TX 78734
Richard
Job Details:
05/21/2020
DRYER WHIRLPOOL WED4815EW1
Arrived onsite for the dryer door not closing properly. During testing found that the catch needed to be replaced. Replaced catch and door tested fine. Dryer tested good . Complete
Near Austin, TX 78701
Eman J.
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Near Killeen, TX 76549
Al
Job Details:
05/21/2020
MICROWAVE WHIRLPOOL WMH31017HB2
"Arrived to inspect microwave light issues.Found the control panel needs to be replaced. Customer purchased an new bulb and lighting wouldn’t change from high to medium, to low.Ordering control (black)Needs more work ; ordrng 1 W11252184 (CONTROL PANEL BLACK)"
Near Pflugerville, TX 78660
Andy
Job Details:
05/21/2020
DRYER WHIRLPOOL WED6620HW1
"Arrived on site for dryer shutting off in setting other then timed dry. Checked for error codes and found none. Ran service test 9 and moisture sensors were unresponsive. Need to replace sensors, sensor harness and control. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WP3387223 (electrode)s and 1 WPW10298258 (harns-wire)"
Near Dripping Springs, TX 78620
Brandon
Job Details:
05/21/2020
WASHER MAYTAG MHW5630HW0
"Arrived on site for customer complaint of unit leaking out of the center of the door. Found door bellow not sealing properly, I replaced door bellow, hinge, and bracket. Ran a complete quick wash cycle, unit tested good."
Near Lakeway, TX 78738
Richard
Job Details:
05/21/2020
RANGE KITCHENAID KFDC506JSS00
Arrived onsite for the oven door damaged. During inspection of new door found that it’s bent. Took pictures. Will need to reorder door frame. Office to reschedule ; ordrng 1 W11385801 (DOOR FRAME)
Near Austin, TX 78723
Jacob
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW8040DW4
Arrived onsite for unit giving error codes. Tested unit. Found the power cord was bent but could not properly be fully connected into wall plug. Let the maintenance know of the situation. Ordered parts. Office to reschedule ; ordrng 1 W10859955 (power cord) and 1 W11173597 (housing) and 1 W11182868 (cntrl-elec)
Near Austin, TX 78729
Eman J.
Job Details:
05/21/2020
WASHER MAYTAG MVWB765FC2
"Arrived onsite for washer not starting. Tested system found that the console buttons aren’t working. Also found that the customer had a power surge that knock out the house power. Ordering console W11162441, control W11135392; ordrng 1 W11135392 (cntrl-elec) and 1 W11162441 (console)"
Near Austin, TX 78733
Leonardo
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Arrived on site to test unit for unit making loud noise. Found food stuck in the drain motor. Cleared food test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78738
Leonardo
Job Details:
05/21/2020
RANGE WHIRLPOOL KDRU783VSS03
Arrived on site to test unit for convection fan making noise. Found bad convection fans will need new convection fans
Near Killeen, TX 76549
Al
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW5000DW1
Arrived to inspect washer not filling.Confirmed the complaint and removed and replaced the valve.Calibrated and tested the unit and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78759
Scott
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL GU980SCGS2
Arrived on site for poor washing . Found pump and motor sounds labored and poor spray pressure. Will need to replace sump and motor. No water leaks detected at time of service . Ordering AUTHO. ; ordrng 1 AUTHO
Near Killeen, TX 76543
Al
Job Details:
05/21/2020
RANGE WHIRLPOOL WFE505W0HZ1
Arrived to install previously ordered part.Removed and replaced the harness.Reassembled and unit tested as designed.Job complete
Near Killeen, TX 76549
Al
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW5000DW1
Arrived to inspect washer not filling.Confirmed the complaint and removed and replaced the valve.Calibrated and tested the unit and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78664
Andy
Job Details:
05/21/2020
RANGE WHIRLPOOL WFC150M0EB3
Arrived on site for range front left burner not working. Tested and inspected unit and found failed switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78664
Andy
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Arrived on site to install previously diagnosed silicone on bottom of RC where liner and cabinet meet. Did so and tested unit. All operations are normal. No water leaks present at time of service.
Near Blanco, TX 78606
Brandon
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03
"Arrived on site for customer complaint of no ice, found failed controls, I replaced controls, unit tested good."
Near Austin, TX 78703
Jacob
Job Details:
05/21/2020
DRYER WHIRLPOOL MED6630HW0
Arrived onsite for unit not responding. Tested unit. Found a lot of water in the unit. Replaced control board and UI console. Tested unit. Unit test good. No issues at this time. Did let customer know to get vent hose checked for possible condensation if it is clogged. Job complete
Near Austin, TX 78737
Luis
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF991BOOM00
"Arrived on site for no cool in fresh food. Found evaporator incased in ice. Called tech support per ongoing issues,checked thermistor reading @ 2700per tech support unit has all updated repairs
Near Austin, TX 78745
Kevin
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01
"Arrived on site and inspected refrigerator and found customer has a video of it making a noise. Customer says noise doesn’t happen in the morning, stops when the fresh food door is opened. Currently refrigerator is not making any excessive noise, reported customer experience to techline system is still down and no documentation can be done. Leveled refrigerator and raised/leveled fresh food door, Job complete"
Near Jarrell, TX 76537
Tyler B.
Job Details:
05/21/2020
REFRIGERATOR LG LFX25971ST/02
Arrived to install previously ordered parts. Replaced led and ice maker
Near Austin, TX 78702
Jacob
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS03
Arrived onsite for the door not shutting correctly. Tested unit. Found that rail mullion was not allowing door to sit in properly to close. Replaced rail mullion. Tested unit. Unit test good. No leaks at this time. Job complete
Near Round Rock, TX 78664
David S
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Arrived on site for food freezing in the fridge. I tested the control damper and it tested good. I tested the RC thermistor and it was showing good. I replaced the main control, and re-tested the units functions. All tested good. No water leaks detected."
Near Buda, TX 78610
Brandon
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ01
Arrived on site for customer complaint of small ice cubes and water leaking inside fresh food section. Found faulty water valve and failed diffuser. Ordering parts. ; ordrng 1 W11216945 (DIFFUSER ) and 1 WPW10179146 (valve-inlt)
Near Austin, TX 78754
Eman J.
Job Details:
05/21/2020
REFRIGERATOR MAYTAG MFI2570FEZ07
Arrived onsite for refrigerator freezer door light not coming on. Tested system found switch was frozen. Replaced switch. Everything works as designed. Job complete.
Near Horseshoe Bay, TX 78657
Wesley
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
Arrived onsite and found ff Evap frozen clear through. Ordering cover and harness. And returning with control. Advised customer on defrosting prior to repair. ; ordrng 1 W11211387 (CAP COVER)
Near Austin, TX 78737
Luis
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
"Arrived on site for door issues. Found mullion divider not entering housing in liner,removed mullion reinstalled and adjusted mullion divider,checked door operation good mullion divider entering housing correctly."
Near Austin, TX 78738
Leonardo
Job Details:
05/21/2020
OVEN JENN-AIR JJW3430IL00
Arrived on site to test unit for F2E1 error code. Found bad console replaced console test unit and unit test good job complete.
Near Austin, TX 78734
Leonardo
Job Details:
05/21/2020
COOKTOP WHIRLPOOL KCGS556ESS02
Arrived on site to test unit for flames to high. Found flame high on low adjusted flame test unit and unit test good job complete.
Near Austin, TX 78758
Scott
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Arrived on site for fresh food not cooling . Found evap covered in frost . Steamed out evap . Replaced diffuser and UI control . Also rtv gaps in liner . All checks normal in diagnostics . No water leaks detected at time of service. Job complete .
Near Austin, TX 78728
Eman J.
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM02
Arrived onsite for for refrigerator freezing food. Ice was all melted when I arrived. Informed the customer to let it run so I can see what ice pattern is going on.
Near Georgetown, TX 78633
Tyler B.
Job Details:
05/21/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
"Arrived to inspect unit with intermittently under issues, found control panel errors, and found loose connections on door switch connectors. Replaced console and corrected connections and tested properly"
Near Harker Heights, TX 76548
Al
Job Details:
05/21/2020
DRYER WHIRLPOOL WED4850BW0
Arrived to inspect dryer not heating.Confirmed and found the cutoff is defective.Removed and replaced it.Job complete
Near Round Rock, TX 78665
David S
Job Details:
05/21/2020
MICROWAVE WHIRLPOOL WMH32517AS2
"Arrived on site for microwave not heating. I inspected the unit and work area. I have found the mag cap and diode have failed. I replaced both mag cap and diode. I tested the unit and found it heating and working as designed. I called tech line and spoke to Kathy, she stated that their system is down and she is unable to generate a sr#. Job complete."
Near Austin, TX 78759
Scott
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Arrived on site for fridge not cooling . Found compressor not running . Ran diagnostics test 4 still would kick on . Replaced inverter , compressor fired up. No water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78633
Tyler B.
Job Details:
05/21/2020
WASHER MAYTAG MVWB865GC0
Arrived to inspect unit catching items. Found base of agitator warped with gap. Replaced agitator and tested properly
Near Round Rock, TX 78681
David Z
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
"Arrived on site to install previously diagnosed parts to resolve defrost issue. Replaced FC thermistor, Control and Fan. Retested and unit powered on immediately. Advised to have customer follow up if issue is not resolved, only part left is UI. All is working as designed at this time. Call complete."
Near Wimberley, TX 78676
Luis
Job Details:
05/21/2020
REFRIGERATOR FRIGIDAIRE FPRU19F8RFC
"Arrived on site for shorted out compressor. Replaced compressor,filter drier and installed a new harness,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near Austin, TX 78741
Kevin
Job Details:
05/21/2020
REFRIGERATOR JENN-AIR JS48NXFXDE01
Arrived on site and found no power showing on user interface. Inspected incoming power at cord and found only 41 V. Home outlet is 120 V. Replaced power cord and refrigerator and is now working. Job complete
Near Austin, TX 78754
Scott
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRT318FMDW05
Arrived on site for gasket not sitting properly in channel upper right hand corner and gasket sagging at bottom of door ordering new gasket . Recommended on ice taste to get an in-line filter . Please call to set return .; ordrng 1 W10838574 (gasket-dor WHITE )
Near The Hills, TX 78738
Richard
Job Details:
05/21/2020
DRYER MAYTAG MEDB855DC3
Arrived onsite for the dryer making a noise. During testing found that the blower wheel was causing the issue. Replaced blower wheel and dryer tested good. Complete
Near Taylor, TX 76574
Andy
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived on site to install previously diagnosed harness. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Andy
Job Details:
05/21/2020
DISPOSAL UNKNOWN 687A
Arrived on site for disposal leaking. Tested and inspected unit and found failed o-ring in plumbing from prior repair. Went to Home Depot to get new o-ring. Removed failed part and replaced with new.No water leaks present at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details:
05/21/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived to inspect unit with low fan speed error. Found unit threw fan speed and UI codes at same day and time, twice, unit will need blower, and UI replaced to repair unit; ordrng 1 W11296171 (console)"