Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8256 customer reviews

David  Z.

David Z.

MICROWAVE WHIRLPOOL WMHA9019HN1 "Arrived on site to diagnose Microwave that was now changing fan speeds. Called tech line as control controls this aspect of fan speed. Tech line recommended replacement of control (SR7726335455). Replaced control and retested and fan speed still stuck on max. Called tech line back and was recommended to replace fan and main harness. Will need 2nd man, unit is a very snug fit in the wall and I was unable to remove myself solo. Will need to return with 2nd man to remove unit from cavity due to tight fit. On return replace fan motor and main harness. Office to reschedule.

Near Meadow Vale, Austin, TX 78758
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site to replaced sump and motor. Replaced part test unit for leaks no leaks present at this time unit working as designed job complete.

Near Twin Valley Dr, Austin, TX 78731
Dylan  T.

Dylan T.

RANGE WHIRLPOOL WFG525S0HS1

Near Haynes Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator when removing water filter water will continue to spraying. Tuned water to unit and removed water filter. Found filter housing broken and filter head engaged, causing water to spray from filter head. Removed failed filter head and installed new. Tested water operation, tested good. Will need to order filter plate. ; ordrng 1 WP67001668 (PLATE FILTER HOUSING )"

Near Judge's Rd, , TX 78611
Leonardo C.

Leonardo C.

WASHER LG 1.23E+13

Near S Colorado St, Lockhart, TX 78644
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer broken belt. Inspected unit and found failed repair kit. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Gainer Dr, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for no ice and frost build up. Ran diagnostics found ice box fan not powering on causing warm air to migrate into freezer and cause no ice and frost build up. Ordering a new fan assembly; ordrng 1 W11204566 (HARNESS)

Near Anfield Cir, Lakeway, TX 78738
Tyler B.

Tyler B.

DRYER MAYTAG MGDB755DW3 "Arrived on site for unit shutting off in cycles. Tested on timed, normal, could not duplicate, advised vent cleaning.

Near Azzuro Way, Cedar Park, TX 78613
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HC0 "arrived onsite for the washer door not locking. Upon inspection found that the door lock actuator was unplugged. Plugged the actuator back on and tested, lock is now working. Everything working to manufacture specs Complete."

Near George Strait, Canyon Lake, TX 78133
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE525S0JZ0 Arrived on site for range front right burner takes too long to cool down. Upon arrival customer informed that is one issue and the other is that front left burner gets red hot and then isn’t red hot and then get red hot then isn’t red hot. Tested burners and both turn on and off as designed and found no issues with switch’s or elements. Called tech line and spoke with TJ (SR# 7726819759) made aware of stated issues and what was found. Was instructed that all operations are normal and that unit is working as designed. No repairs are needed at this time.

Near Finley St, Hutto, TX 13098
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for unit leaking water of dispensing, r roved line in door and line for door to valve and tested good, no more leak. Customer missing air filters that were supplied in box install did not leave with customer ; ordrng 1 W10311524 (air filter)"

Near Sienna Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE550S0HZ1 Arrived on site to test unit for unit not turning on correctly. Test unit and found blackwire to terminal blocked is melted. Will need to order new main harness W11134843. ; ordrng 1 W11134843 (MAIN HARNESS)

Near E Rundberg Ln, Austin, TX 78753
Wesley P.

Wesley P.

DRYER MAYTAG MEDB835DW4 Arrived onnsite and found dryer unhooked in garage. Found small fire occurred due to dust build up and broken blower wheel hub providing free spin and no air flow. Unable to dislodge blower. Returning with blower and motor and ordering housing and element. ; ordrng 1 3387747 (element) and 1 W10667717 (housing)

Near Barley Field Pass, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRS325FDAM04

Near Bowie Ln, Hewitt, TX 76643
Arthur B.

Arthur B.

WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for customer complaint of front load washer making loud vibration noises when spinning. Tested unit full speed and found bearing in rear of tub making grinding noises. WPL Techline Steve SR#7726812512 and advised of my findings. Ordering outer tub assembly to complete repair. OF to R/S due to part availability. All water connections were dry at time of service.; ordrng 1 W11287251 (OUTER TUB ASSEMBLY)

Near Lacy Ridge Dr, Belton, TX 76513
Andy  B.

Andy B.

WASHER MAYTAG MHW5630HC0 Arrived on site for washer not operating. Tested and inspected unit and found unit will come on and try to start but won’t turn due to failed rotor and stator. Ordering parts. Office to schedule as part is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11314361 (rotor) and 1 W11354541 (STATOR )

Near Dana Dr, Hutto, TX 78634
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4815EW0 "Arrived on site for dryer not heating properly . Found vent leading to outside had been bent and was clogged completely . Did remove back and cleaned out blower wheel housing of built up lint . All checked normal with thermostats,element and fuses . No lint build up at end of service in unit . Did recommend customer get a new vent hose to correct issue . Job complete ."

Near Sandshof Dr, Austin, TX 78724
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and replaced drive block, basket, gear case, and spanner nut diagnosed on previous visit. After replacement all function has returned to washer. Ran an automatic test cycle to confirm operation, no water leaks from connections at time of service, job complete"

Near Berkeley Ave, Austin, TX 78745
Al R.

Al R.

DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer not working.Confirmed the complaint and checked voltage at the back of the unit and got L1-L2 252L1-N =0L2-N= 240.Advised customer of findings and was told they’ve had electrical issues since moving in.They’re having an electrician coming to inspect the residence.

Near Co Rd 221, Kempner, TX 76539
Dylan  T.

Dylan T.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site customer complaint was unit wouldn’t light found the burner heads are not on the right spots readjusting them all tested the unit worked great as designed

Near Georgetown, TX 78633
Tyler B.

Tyler B.

WASHER LG WM4270HWA "Arrived to inspect unit not spinning. Found drain pump to be failed, removed water and pump. Replaced and tested good. No leaks on site"

Near Little Elm Trail, Cedar Park, TX 78613
Paul R.

Paul R.

RANGE MAYTAG MGRH752CDS Arrived onsite for the range with the RF burner not lighting but it will work with a match. I found the orifice dirty. I cleaned the orifice to test it and it was a little better but still the ignition was delayed. The RF power burner will need to be replaced. ordrng 1 WP3412D021-09 (BURNER)

Near White Elm Cove, Cedar Park, TX 78613
Andy  B.

Andy B.

OVEN KITCHENAID KFGD500ESS04 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Sherry Dr, Taylor, TX 76574
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMC2430WS01 Arrived on site to replaced console due to old console not having convection. Replaced console programmed new console to correct model and uni has convection on complete

Near Pickwick Ln, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for cooling issue. Found unit not powering on,installed a new Miami control and ui powered unit on compressor and fan powered on."

Near Arbor Lake Cove, Austin, TX 78732
Paul R.

Paul R.

WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the rotor and stator. I tried testing the unit and could not get the unit to power up. The tech sheet showed a four wire harness with 12VDC, 5VDC, COM, & GRD. The unit only has 3 wires on a 5 pin molex connector. I called techline and spoke with TJ SR# 7726815187. TJ verified that since I had 12.7 VDC across the outside two wires to the HMI, the HMI is defective. I replaced the HMI and tested the unit. I found the rotor stator still making a noise like the bolt was loose in the rotor when the unit was sensing a load. The unit acts like it’s trying to brake and run at the same time. I replaced the main control and tested the unit. The unit is working as designed. Call complete."

Near Sea Ash Cir, Round Rock, TX 78681
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MFT2776DEM00 "Arrived on site and found fresh food evaporator has frosted over due to fan failing. Also recommended replacing thermistor harness

Near Republic of Texas Blvd, Austin, TX 78735
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL KBBR306ESS01 "Arrived on job for the door not opening, upon inspection found and adjusted the door, door swung correctly, customer also said the drawers don’t shut correctly. Ordering hinges. Office to reschedule ; ordrng 1 W10569890 (slide) and 1 W10615641 (slide)"

Near The Hills Dr, The Hills, TX 78738
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator dispensing crush ice when set even on cube. Tested and inspected unit and found failed ice container crushing ice. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Duroc Dr, Hutto, TX 78634
Dylan  T.

Dylan T.

DRYER WHIRLPOOL WED4850HW0 Arrived on site customer complaint was dryer was not heating very well found the dryer vent hose was crushed show customer not to push the dryer back so far

Near Lungo St, Pflugerville, TX 78660
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8040DW4 Arrived onsite for customer complaint of top load washer getting LF error code. Found hot water valve not opening. Removed and replaced valve assembly. Reassembled and tested. Unit now works as designed.Cleared error codes in memory. All water connections were dry at time of service.

Near S Jefferson Ave, McGregor, TX 76657
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for no cool. Pierced low side reading -20 diagnosed leak in system,replaced compressor,evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Mildred St, Austin, TX 78702
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX335HPS00 "Arrived on job for complaint of ice maker not working, upon inspection we found the filter was clogged and not letting it fill, we removed the filter and retried, the fill then was normal. Water volumes increased. Instructed customer on proper maintenance. Complete"

Near Bonnett Meadow Cove, Driftwood, TX 78619
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF320PADB1 Arrived on site to test unit for led lights not working. Found bad control board received wrong board will need to order new board W10804118 ; ordrng 1 W10804118 (CONTROL BOARD )

Near Per Lange Pass, Manor, TX 78653
Richard P.

Richard P.

WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not draining all water out. Ran diagnostics and found no issues with the washer itself. Everything is working to manufacture specs. We leveled the washer for customer Complete.

Near Greenbriar Dr, Canyon Lake, TX 78133
Clif L.

Clif L.

REFRIGERATOR LG LMXC23746S/00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found at time of arrival no fan motors operational in unit. Reset unit through diagnostics and advised homeowner to monitor temperatures for 24 to 48 hours as fan motors are running properly after reset. No leaks were found at time of service.

Near Ridgetop Bend, Cedar Park, TX 78613
Dylan  T.

Dylan T.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site customer complaint was knob broke replace the knob ran the unit everything else worked great

Near Verona Pl, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for loud noise. Found evaporator fan motor housing causing loud vibration noise,adjusted housing reinstalled cover loud noise no longer present"

Near E Hwy 290, Austin, TX 78736
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for oven not getting hot. Test unit and found bad glow ignitor. Replaced glow ignitor test unit and unit test good job complete heated oven to 350°

Near Briarcreek Loop, Manor, TX 78653
Al R.

Al R.

DRYER WHIRLPOOL WED4815EW1 "Arrived to inspect dryer not heating.Confirmed the complaint and checked the element, timer and discovered the cutoff was defective.Replaced it and unit tested as designed.Job complete"

Near Dale Earnhardt Dr, Harker Heights, TX 76548
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for light not turning off . Replaced housing due to damage from previous bulb melting . Ordering controls .please call to set return visit . ; ordrng 1 W11333816 (CONTROL) and 1 W11342846 (CONTROL)

Near Midlothian Dr, Austin, TX 78754
Tyler B.

Tyler B.

DRYER MAYTAG MGD6630HW0 "Arrived back on site for unit not leveled after repair , was able to removed and level unit and tested good"

Near Heathrow Dr, Austin, TX 78759
Tyler B.

Tyler B.

DRYER MAYTAG MGDC465HW0 "Arrived on site for unit catching products on sensor . Found sensor was not seating flush, removed and replaced tested good"

Near Melekhin Bend, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDB8700AWS2 Arrived on site to test unit for unit not draining. Found toothpick stuck in drain motor. Replaced toothpick test unit and unit test good job complete

Near Valburn Dr, Austin, TX 78731
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site customer complaint was light was not working anymore remove the old lightbulb put a new one in tested the unit everything else work great

Near Split Diamond Way, Round Rock, TX 78664
Richard P.

Richard P.

DRYER MAYTAG MEDB766FW0 Arrived onsite for the dryer making a noise. Upon inspection found there was debris stuck between the felt and the drum. Removed debris and tested sound is no longer present. Complete

Near Bellesop Blvd, New Braunfels, TX 78130
David  Z.

David Z.

MICROWAVE WHIRLPOOL KMBP100ESS02 "Arrived on site to diagnose microwave that was not heating and sparking. Performed diagnostic and traced wiring. Found good power at unit, and ran to mag. Found half melted scorched magnetron. Replaced magnetron, and attempted to replace inverter as well. Engineering digit was off so can not replace inverter at this time, will need to come back with proper inverter. Also found the terminal socket on the front UI panel going to control cable was loose and came off when servicing the unit. Ordering W11325604 inverter, w10588761 front panel. . ; ordrng 1 W10588761 (panl-cntrl) and 1 W11325604 (INVERTER)"

Near Persimmon Ridge Ct, Austin, TX 78732
Clif L.

Clif L.

DRYER MAYTAG MEDB835DW4 Arrived on site to diagnose a dryer that is making unusual noise. Found rollers vibrating abnormally. Replaced rollers and idler pulley. Found after heating up blower housing and blower wheel and motor. Causing mechanical noise. All three parts will need to be replaced to complete repairs..; ordrng 1 W11246350 (HOUSING )

Near Ripon Cove, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not tuning on. Test unit and found loose connection at black wire. Secured connection test unit and unit test good job complete.

Near N Capital of Texas Hwy, Austin, TX 78731
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE525S0HV1 Arrived on site for oven door not closing properly . Found right side hinge had failed . Replaced hinges . Door is now operating normaly . Job complete .

Near Coomes Dr, Del Valle, TX 78617
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW2 Arrived onnsite and found unit air trap issue. Cleaned air trap and reset. Unit now will operate without emergency drain error. All checks good.

Near White Ibis Dr, Austin, TX 78729
Richard P.

Richard P.

REFRIGERATOR MAYTAG MFI2570FEZ02 Arrived onsite for the refrigerator door gasket being torn. Replaced both gaskets and the ice separator due to the flap staying open too long. Everything tested good. Complete.

Near Morningside Dr, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR MAYTAG MRT118FFFH04 Arrived on site and tested operation. Found some gargling sounds when compressor first starts. Found unit has an aluminum exchanger. Instructed customer that the unit will make some different sounds as the components are settling in during the first couple of months but there is no issue at this time as the unit is functioning as designed. Job complete.

Near Yucca Dr, Kingsland, TX 78639
Al R.

Al R.

WASHER MAYTAG MVWB865GW0 Arrived to inspect washer not starting.Ran diagnostics test mode and got a lid lock error.Removed and replaced the lid lock assembly.Calibrated and tested the unit and unit tested as designed All water lines were dry at the time of service.Job complete.Customer viewed the repairs.

Near Cactus Dr, Killeen, TX 76549
Richard P.

Richard P.

DRYER MAYTAG MEDC465HW0 Arrived onsite for the dryer having a burning smell. Upon inspection found that the wall vent was clogged which was causing the heating element to overwork. Called safety hotline and let them know our findings. Complete

Near Creekside Way, New Braunfels, TX 78130
David  Z.

David Z.

WASHER LG WM8000HVA.ASSEEUS "Arrived on site to diagnose washer that was not spinning. Performed diagnostic and found motor error when trying to run. Checked windings and wiring at stator and all seemed good. Found hall sensor bad on stator and stopping movement. Replaced stator. Attempted to replace rotor as well but new rotor was damaged in box, reused customers existing rotor. Retested with new stator and verified all is working low and high speed spins. Call complete."

Near Bahama Rd, Austin, TX 78733
James C.

James C.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site and installed new tub and shocks. Tested operation and found unit working properly and no water leaks found after repair. Job complete

Near FM1980, Marble Falls, TX 78654
Wesley P.

Wesley P.

OVEN WHIRLPOOL WFG505M0BS3 Arrived onnsite and replaced oven bottom. All checks good. Unit is now operating as designed without smoking melting.

Near Soft Shore Ln, Pflugerville, TX 78660
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site and replaced control board and panel, that’s a replacement dryer is operating normally, took one picture"

Near W Slaughter Ln, Austin, TX 78749
Wesley P.

Wesley P.

DRYER MAYTAG MED5500FW0 Arrived onnsite and found unit operating with grounded element. Replaced element and thermal fuse. All checks good. Unit is now operating as designed.

Near Village Glen Rd, Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325FNAM01 Arrived on site for defrost heater replacement. Removed and replaced heater and tested good.

Near Carretera Dr, Leander, TX 78641
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for water remaining in the dishwasher after the cycle is completed. Mr stated the unit drains the water out fine but the problem is the unit is not drying the dishes properly. I checked for stored error codes and found none. Mr stated that ms had unit is not drying and ms had put rinse aid in the dispenser. I could tell that rinse aid had been added to the dispenser but it was empty. I explained that rinse aid need to be use and it would take about 90 cycles to cure the plastic lines racks. I ran the diagnostics cycle and found the unit working as designed. I showed mr how to remove and clean the filter. There were no water leaks present at the time of service. Call complete.

Near Patrice Dr, Austin, TX 78750
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRB322DMHV00 "Arrived on job for vibration noise, upon inspection we found the sound damper had moved off the frame, replaced damper and retested, no noise. Complete"

Near Sunset Canyon Dr, Dripping Springs, TX 78620
David  Z.

David Z.

WASHER MAYTAG MHW8200FW0 Arrived on site to diagnose washer that was not dispensing detergent. Ran diagnostic and did not find any relevant error codes. Water valves are working as designed. Dispenser motor / actuator are rather loud and can be heard when filling and are likely not moving to the detergent position. Provided customer estimate for new actuator for dispenser. Advised this would be a 2 man job since the unit is stacked in a closet.

Near Santolina Cove, Austin, TX 78731
Clif L.

Clif L.

WASHER ELECTROLUX EIFLS60LT0 "Arrived on site to diagnose a washing machine that is not completing spin cycles. Homeowner had machine running as I arrived at home and found excess sudsing in drum at the end of cycle. Homeowner advised they have a water softener, and I checked type of soap and found non-HE soap. I advised homeowner on findings and procedures to clean washer to correct issue. No further repairs were needed and no leaks were found at time of service."

Near Burr Pkwy, Leander, TX 78641
David  Z.

David Z.

WASHER WHIRLPOOL WTW4800XQ1 "Arrived on site to diagnose washer with reported loose basket. Performed diagnostic and felt some excessive vibration when spinning, and tub was moving around more then it should. Found 2 bent suspension rods and soft springs. Replaced all 4 suspension dampers. Retested unit and found vibration was minimal at best and working as designed. Call complete."

Near N Hills Dr, Austin, TX 78731
Andy  B.

Andy B.

MICROWAVE KITCHENAID KHMS2056SSS3 "Arrived on site for microwave not operating properly. Tested and inspected unit and found failed door, relay control and lamp.

Near Walsh Ranch Cove, Round Rock, TX 78681
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE204EBL1 Arrived on site for unit not heating after sump assembly replacement. Found heater wire come in done when installing sump. Corrected ran diagnostics and tested good.

Near Pagedale Dr, Cedar Park, TX 78613
Robert J.

Robert J.

WASHER LG WM3500CW "Arrived on job for the drain pump not working, per last tech we replaced the drain pump and res tested, also zip tied drain pump in correct position. Complete"

Near Wide Canyon Dr, Wimberley, TX 78676
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG505M0BB2 Arrived onnsite and provided customer instruct on bulb function and replacement. Advised on oven design. All else checks good.

Near Secluded Willow Cove, Pflugerville, TX 78660
Arthur B.

Arthur B.

REFRIGERATOR LG LSXC22426S/00 "Arrived onsite to install new PCB and overload to SxS from prior visit’s diagnosis. Removed an replaced all parts,reassembled and verified frost pattern. Good pattern forming. Advised customer to wait 24hr to allow temperatures to settle. All water connections were dry at time of service."

Near Burl Ln, Lorena, TX 76655
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher that’s not draining. I found the drain pump failing and not running at max speed under a load. I replaced the pump and tested the unit. The unit is draining properly. There were no water leaks present at the time of service. Call complete.

Near Katherine Dr, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS973CIHZ00 Arrived on site to diagnose a refrigerator that is not dispensing ice properly. Tested unit and found ice dispenser motor binding and not moving properly. Motor will need to be replaced to complete repair. ; ordrng 1 W10838126 (door-ice)

Near Parke Bluff Bend, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4850HW1 Arrived on site for the washplate cap popping off . Replaced wash plate and cap. Unit tested normal . No water leaks detected at time of service . Job complete .

Near Avenue D, Austin, TX 78752
Leonardo C.

Leonardo C.

DISHWASHER MAYTAG MDB8959SFZ4 Customer has extended warranty with Home Depot.

Near Wishing Well Dr, Austin, TX 78745
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Arrived on site for refrigerator having ice buildup on RC evaporator. Found unit has been unplugged for 3 days. Customer stated that mullion was in closed position and doors were not shut completely and then noticed ice buildup. Performed diagnostics mode and tested thermistor and defrost sensor. Checked software version and found 600 and needs to 700. Recommended to replace control.

Near Oak Point Ct, Liberty Hill, TX 78642
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived onsite for the refrigerator not cooling correctly again. I ran both short and long defrost cycles and as soon as I exited the diagnostics mode, the unit would return to normal operation and not go into defrost. I I replaced the UI and tested the unit in long forced defrost again. I found the UI turning the unit off and the defrost circuit energizing but there was only 60VAC coming out of the HV Control. I spoke with CS about the controls. I replaced the HV control and tested the unit in the long defrost cycle again. I had 120VAC out of the HV control and the defrost heater was working as designed. Call complete."

Near Spotted Eagle Dr, Leander, TX 78641
Dylan  T.

Dylan T.

MICROWAVE KITCHENAID KMHS120ESS8 Arrived on site customer complaint was microwave display wouldn’t change speed on the fan need to order the main control board; ordrng 1 W11182110 (cntrl-elec)

Near Alton Pl, Round Rock, TX 78665
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived onsite to install a new left hand refrigerator door ordered by previous technician. During installation we discovered the top left hand hinge cover had been previously damaged. Ordering new cover and screws. Office to reschedule.; ordrng 1 W11225850 (cover) and 2 WP98165 (screw)s

Near W Coll St, New Braunfels, TX 78130
Clif L.

Clif L.

WASHER WHIRLPOOL WTW7300DW0 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found water valve assembly seals failed. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed

Near Allen Cir, Georgetown, TX 78633
Dylan  T.

Dylan T.

MICROWAVE WHIRLPOOL WMH31017HS0

Near Hesters Crossing Rd, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB765FC2 "Arrived on site for washer that continues to have error codes. Performed diagnostics mode and checked fault codes and found none. Performed encoder test and found all keys responding. Performed automatic test cycle and monitored. Ran normal cycle and monitored unit until washing mode. Performed diagnostics mode and found error F3-E2 temp sensor out of range. Tested resistance on temperature sensor and found 1 ohms. Found failed sensor. Called tech support and spoke with Chris (SR#7726822100). Tested wire harness to UI and control and found no issues.Will need to replace inlet valve for sensor. Removed failed valve and installed new. Tested operation and cleared error code. All tested good, no water leaks detected.

Near Cee Run, Bertram, TX 78605
Dylan  T.

Dylan T.

OVEN AMANA AGR5330BAB3

Near Willowbend Cove, Round Rock, TX 78664
Al R.

Al R.

DRYER LG DLEX3470V Arrived to inspect power button on LG dryer not working properly.Confirmed the complaint and disassembled the unit and corrected the issue.Reassembled and unit tested as designed.Customer satisfied.Job complete

Near Oakridge Blvd, Harker Heights, TX 76548
David  Z.

David Z.

WASHER WHIRLPOOL MHW5630HC Arrived on site for washer with door lock issue. Performed diagnostics and found F5E2 error for door lock. Ran diagnostic mode and lock kept pinging trying engage / disengage. Did not finish cycle and threw F5E2 error. Will need to replace door latch. Will need to return with 2nd man due to unit being stacked and having to get to the lid to gain access to latch. Office to reschedule 2MAN job. Return with control and latch. ; ordrng 1 2MAN (2MAN)

Near Danny Dr, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for FC gasket issues. Inspected unit and found gasket not sealing properly. Attempted to heat and reshape to seal with improvement but still not completely sealing. Attempted to remove seal and replaced with new and was unable to do so successfully, unit will also need FC door. Ordering part. Authorization needed. Office to schedule return trip. No water leaks present at time of service. ; ordrng 1 LW10547320 (dor-fip ss) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE )"

Near Yellowstone Dr, Taylor, TX 76574
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for multiple led failures. Found freezer led and upper leds faulty very dim and blinking,replaced freezer led and upper fresh food led. Powered unit on all leds working as designed. ; used 1 W11205083 (LED MODULE) from stock"

Near Mint Julep Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for loud noise. Found loud noise while opening fresh food door,found washer filed down,installed new washer at bottom hinge,added grease,reassembled both doors checked door operation unit working as designed."

Near Kincheon Ct, Austin, TX 78749
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSP48QJS00 "I’ve done site and inspected refrigerator and found fresh food door is weak to close. Attempted to adjust gasket using a heat gun but it did not make any difference. Currently there is no condensation building inside of fresh food section and recommended that door be closed on purpose not allowed to close by itself. Exactly what should be replaced to correct the issue is unknown due to age, door appears to be warped at the bottom

Near Chalk Knoll Dr, Austin, TX 78735
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD8620HC0 "Arrived on site and replaced user interface and dryer is not operating normally, took one picture washer and dryer operating. No water leaks detected at time of service."

Near Tornasol Ln, Austin, TX 78739
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW560CHW0 "Arrived on site ,replaced control .ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."

Near E 6th St, Austin, TX 78702
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8620HC1 "Arrived on site and replaced control panel and washer will start cycle, Took one picture of washer and dryer during operation. No water leaks from connections at time of service."

Near Tornasol Ln, Austin, TX 78739
David  Z.

David Z.

WASHER LG WT7300CV "Arrived on site to diagnose a washer that was not powering on. Performed diagnostics and found unresponsive UI. Voltage going to unit is good. Checked voltage at the control and found proper voltage, checked at valves as well and found power present there as well. UI is not turning the unit on. Ordering 1 AGL76194009 UI / Panel, EBR86498801 power board, 6201EC2002Q filter board. Office will need to schedule when we have an ETA on parts. ; ordrng 1 6201EC2002Q (FILTER BOARD) and 1 AGL76194009 (UI ) and 1 CNOTE (OFFICE TO SCHEDULE WHEN PARTS AVAILABLE ) and 1 EBR86498801 (PCB)"

Near Camelback Dr, Austin, TX 78733
Scott  M.

Scott M.

DRYER LG DLE7300VE.ASSEEUS Arrived on site for unit shutting off after a few mins of running . Ordering sensors and controls . ; ordrng 1 6323EL2001B (THERMISTOR ) and 1 6501EL3002B (SESOR) and 1 6631EL3003B (SENSOR HARNES ) and 1 EBR85130517 (CONTROL) and 1 EBR86268003 (CONTROL)

Near Archery Ct, Manor, TX 78653
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW0 "Arrived on site and found noise customer is experiencing is gear case failing during the spin cycle. W10811956"

Near Jones Rd, Austin, TX 78745
Robert J.

Robert J.

RANGE KITCHENAID KSEG700ESS0 "Arrived on job for oven temp running away, upon inspection and testing we found broil element had popped on in the wrong segments of cooking, replaced control and retested, worked correctly. Complete"

Near W Cave Cir, Dripping Springs, TX 78620
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived to install previously ordered parts.Removed and replaced the module in the freezer section and all lights now work.Removed and replaced the deli drawer control and display never powered on.Called Whirlpool Tech line and spoke with SCOTTI was instructed to check voltage at main board at8 wire plug with 7 wires SR#7726819968Called back and spoke with CHRISAdapter left door plug at wall is black to orange didn’t have 12 volts DC

Near Sunrise Hills, Lampasas, TX 76550
Dylan  T.

Dylan T.

MICROWAVE KITCHENAID KMHC319ESS3

Near Starlight Vista, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDE70FVSS3 Arrived on site to test unit for door falling. Found broken door links. Replaced links

Near W 9th St, Austin, TX 78703
Paul R.

Paul R.

DRYER MAYTAG MEDC465HW0 Arrived onsite for the dryer that’s not heating. Ms stated the unit heats but takes multiple cycles to dry. I found the temp cycling between 119-161 degrees with the flexible vent hose disconnected and with it connected it cycles between 129-170 degrees but the temp fell very slowly indicating there is a restriction in the house venting. I advised the customer to have the vent cleaned and checked. Use Authorization # MNY8S00APL1. Call complete.

Near Giddens Dr, Cedar Park, TX 78613
James C.

James C.

DRYER WHIRLPOOL WED9500TW2 Arrived on site and tested operation. Found unit gives F1 error when starting cycle. Removed and inspected control and found relay has visibly failed. Installed new control and tested operation. Unit tests good. Job complete

Near Blue Ground, Horseshoe Bay, TX 78657
Arthur B.

Arthur B.

WASHER MAYTAG MVWB865GW0

Near Saunders St, Gatesville, TX 76528
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect rattling noise from unit.Discovered the annoying noise was coming from the evaporator cover in the freezer section.Disassembled and inspected the evaporator.Reassembled and noises stopped.Customer satisfied.Issues corrected Job complete

Near Brazos Dr, Georgetown, TX 78628
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site to install parts prev tech diagnosed. Removed broken ice cutter grid,installed a new ice cutter grid"

Near Great Divide Dr, Bee Cave, TX 78738
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect refrigerator ice issues.Customer advised the ice is coming from the ice maker and looks unhealthy.I confirmed the complaint and checked harvest, fill and ice maker motor.All functioned as designed.Advised customer the ice looks as if the ice door motor is not fully closing after ice is dispensed.I left the ice maker on fast ice and customer will call to let office know if ice changes.Job complete"

Near Oak Stone Dr, Jarrell, TX 76537
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on job for ice buildup in freezer, upon inspection we found the ice fill tube as off the center and spilling into freezer, removed ice and moved tube and retested, no leaks or problems. Complete"

Near Emerald Fields Ln, Kyle, TX 78640
Tyler B.

Tyler B.

DISHWASHER KITCHENAID WDT970SAHZ0 Arrived on site for control and console replacement. Removed control and console and replaced and tested good no leaks on site

Near Lavon Bend, Austin, TX 78717
Luis M.

Luis M.

FREEZER LG LFX28968ST

Near Holly Hill Dr, Austin, TX 78746
Wesley P.

Wesley P.

WASHER WHIRLPOOL MVWB755DW0 Arrived onnsite and found unit operating properly after simple reset

Near Rising Hills Cir, Austin, TX 78759
Dylan  T.

Dylan T.

WASHER WHIRLPOOL MVWB765FW0 Arrived on site customer complaint was washing machine was super loud put it through test mode need a transmission

Near Fox Home Ln, Georgetown, TX 78633
Richard P.

Richard P.

DRYER WHIRLPOOL WED5600XW0 Arrived onsite for the dryer not heating up. Ran diagnostics and found all thermistors and fuses checked fine. Heating element is working voltage from motor to heating element is good. No issues found at this time.

Near Deer Run Way, New Braunfels, TX 78132
Robert J.

Robert J.

DRYER WHIRLPOOL WED5620HW1 Arrived on job for complaints of not drying. Found the air flow good loose connection at terminal block heat not working. Connected wire and now working good.

Near Capri, Lakeway, TX 78734
Richard P.

Richard P.

WASHER GE GTW680BSJ4WS "Arrived onsite for the washer not agitating. During replacement of the parts previously ordered. We could not continue with repair due to cement buildup on the bottom of the spin basket. Could not get spin basket nut off because it was seized with cement buildup. Pictures of cement is included, Nut was rounding off. Will need to order spin basket and tub assembly to complete job.

Near Taylorsville Rd, Dale, TX 78616
Richard P.

Richard P.

WASHER AMANA NTW4650YQ0 Arrived onsite for the washer being off balance during spin cycle. Replaced damper rods and tested. Everything working correctly.

Near Palmo Dr, Luling, TX 78648
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived to inspect range that wouldn’t power on after cleaning.Confirmed the complaint and went outside, turned the range breaker off to reset the console.After 1 minute, I powered the unit back on and the fan came on with the unit and shut off after approximately 3 minutes after powering back on.Unit now operates as designed.Customer satisfied.Job complete"

Near Casanova Ave, Pflugerville, TX 78660
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM0 Arrived to inspect unit leaking. Found motor leaking. Removed and replaced pump and motor assy. And tested good.

Near Buttercup Creek Blvd, Cedar Park, TX 78613
Tyler B.

Tyler B.

OVEN KITCHENAID KOCE500ESS06 "Arrived on site for unit with microwave door closing issues, found right side hinge was not completely tight, was able to correct and also gave heads up to let door springs close door"

Near Grey Mountain Pass, Leander, TX 78641
Tyler B.

Tyler B.

WASHER GE GTUP270EMWW "Arrived on site for unit leaking, removed panel and found bottom of unit complete rusted out found basket was leaking into transmission, washed out oil and continued used

Near Villa Hill Dr, Leander, TX 78641
Dylan  T.

Dylan T.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site customer complaint was Fridge was originally not cooling or light coming on customer had unplug the fridge a few days prior to me coming out everything else is working as designed right now customer wanted me to call and the tech line so they have everything

Near County Rd 311, Jarrell, TX 76537
Lou S.

Lou S.

DRYER KENMORE 110.628221 "arrived on site to inspect dryer not drying clothing. Upon further inspection, I opened the door to t(e unit and pressed the door switch closed and turned the unit on. I found that the element is functioning as I could see it illuminate in the back left vent area. Using my dryer vent test kit, I tested the airflow to the unit and it failed twice. I removed the vent hose from the back of the unit and retested and the unit passed, all while demonstrating the test to the customer. I found a large amount of lint debris inside the vent hose leading up to the wall and advised the customer to have someone professionally check the venting to the house. No lint observed in the unit

Near Atlanta Park Dr, Round Rock, TX 78681
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not heating. Test unit and found heating element not tuning on. Found wire disconnected to heating element. Secured connection test unit and unit test good job complete

Near Pin Brush Dr, Austin, TX 78748
Al R.

Al R.

DISHWASHER LG LDP6797BD Arrived to inspect LG dishwasher with NO power.Chechen junction box and got 121 volts.Removed the door to expose UI.After research the unit will needwhat’s called a NOISE FILTER that has a fuse that shuts off to power to unit.Ordering research for part.Office to reschedule with customer for return service.; ordrng 1 CNOTE (RESEARCH FOR NOISE FILTER)

Near Kit Carson Trail, Killeen, TX 76542
Dylan  T.

Dylan T.

DISHWASHER WHIRLPOOL WDT720PADM0 Arrived on site customer complaint was dishwasher was leaking pulled the kickplate off found the sump assembly was leaking , took the old sump assembly out put a new sump assembly in ran unit no leaks all laundry dry

Near Guadalupe River Cove, Georgetown, TX 78628
Wesley P.

Wesley P.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onnsite and found unit operating with coolin* failure symptoms. Weak ice production.

Near Delmonico Dr, Austin, TX 78759
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for excessive ice. Ran diagnostics thermistor reads good,ohmed out thermistor diagnosed faulty thermistor. Installed new thermistor ran diagnostics all test passed.

Near Grosvener Ct, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit making loud noise. Found unit making noise when valve turns on. Replaced fill valve test unit and unit test good job complete.

Near Notches Dr, Austin, TX 78748
Paul R.

Paul R.

WASHER MAYTAG MVWC6ESWW1 "Arrived onsite for the washer not draining. The washer had some water in the basket when I arrived. The customer stated they had to bale the rest of the water out by hand. I set the time to spin and the unit drained the remaining water out fast and the unit ran normal. I visually checked the pump, motor, and transmission and they all looked good. I filled the basket completely up with water again and put the unit in a spin cycle. The unit drained normally and completed the cycle. I explained to the customer that it could be a weak motor or capacitor starting to fail but at this time all is checking good. I gave the customer some things to watch for and report back to us with if the issue happens again.

Near Burnhill Dr, Austin, TX 78745
James C.

James C.

DRYER MAYTAG MED5500FW0 Arrived on site and tested operation. Found no heat from element. Tested voltages in system and found voltage not getting up to relay on control. Accessed heater and found to have shorted. Installed new and tested operation. Unit tests good. Job complete

Near Circle Rd, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived on site for uneven doors . Found previous visit from someone sent out to level doors had cracked the upper right trim and left stress marks on left door . Ordering both fresh food doors . Double check entitlement before ordering No water leaks detected at time of service . ; ordrng 1 W10849509 (DOOR RH SS) and 1 W11254957 (DOOR LH sS)

Near Silver Creek Dr, Austin, TX 78727
Al R.

Al R.

WASHER MAYTAG MHW5630HC0 Arrived to inspect front load washer leaking issues.Ran diagnostics test mode and quick cycle and unit never leaked.Customer advised the leaking occurs in CLEAN WASHER MODE.I set unit to clean washer mode and unit didn’t duplicate the issue.Left 1 hr 19 minutes on clean washer and advised the customer I’d call to check if unit leaked.Customer sent a video of unit leaking at the 53 minute mark.Unit will need a bellow and possibly a drain pump.Unknown additional parts.Needs more work.Office to reschedule with customer ; saved tckt

Near Huckleberry Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706EBS00 "arrived on site for cooling issue. Found freezer evaporator incased in ice. Found deli control not responsive. Ran diagnostics found main control exiting diagnostics,removed deli control found broken and corroded wires to control. Diagnosed unit will need a new main control,deli control and pantry door.

Near Avenue H, Austin, TX 78751
Arthur B.

Arthur B.

FREEZER LG LFCS22520S/02 Arrived onsite for customer complaint of frost build up on RH side of freezer. Confirmed issue. Applied white silicone to RH side liner wrapper using truck stock. All gaps filled. No other issues found. All water connections were dry at time of service.

Near Fairway Dr, Killeen, TX 76549
Arthur B.

Arthur B.

WASHER MAYTAG MVWB855DC3 "Arrived onsite for customer complaint of top load washer not responding to inputs. When arrived, found rotary dial not functions and keeps selecting cycles. Could not stop UI. Ordering console All water connections were dry at time of service.; ordrng 1 W11112662 (console )"

Near Shady Ln, Copperas Cove, TX 76522
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WFE525S0HB0 Arrived onsite and found unit element shorted. Replaced burner element. All checks good.

Near Screech Owl Dr, Pflugerville, TX 78660
Dylan  T.

Dylan T.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site customer complaint was washer with the spin all the way on towels showed customer how to use the machine customer only put one or two towels in the unit when she’s washing need to put more than just that in the unit everything else work great as designed all lines are dry

Near Trail of the Flowers, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site for water leaking found crack at drain pan,found filter housing damaged unit will need new tray and housing. Replaced tray and housing.

Near Alans Way, Manchaca, TX 78652
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onnsite and found symptoms of a faulty UI. Ordering UI ad returning and replacing control and Ui together; ordrng 1 W11296171 (STAINLESS UI)

Near Tin Taqel Path, Pflugerville, TX 78660
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for unit with baking issue, attempted to turn on ove, and oven light randomly came on, door fulley shut, turned light off from icon, continued bake, was able to get unit in to diagnostics and found communication errors, unit will need console and possible control, will need to return with console, ; ordrng 1 CNOTE (OFFICE RS . OWNER NOT HOME ) and 1 W11296171 (console)"

Near Hunter Ace Way, Cedar Park, TX 78613
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onnsite and cleared ice and replaced harness and controls. Unit is now operating as designed. All checks good.

Near Silent Harbor Loop, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for oven not having power. Test unit and found bad thermal fuse. Test unit and unit test good job complete

Near Calm Water Cove, Driftwood, TX 78619
Richard P.

Richard P.

WASHER WHIRLPOOL WFW72HEDW0 Arrived onsite for the washer door not opening. Upon inspection found that washer was faulted for having too heavy a load. Placed in diagnostics and got the door open. Removed a comforter And tested. washer door is locking and unlocking as intended. Complete.

Near Rachel St, San Marcos, TX 78666
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for door not sealing, upon inspection we found the mullion holder on the lower part of the door was off and plastic was snapped, gasket was cut and damaged, ordering mullion holder, gasket ; saved tckt"

Near Dasher Dr, Lakeway, TX 78734
James C.

James C.

COOKTOP WHIRLPOOL WFE540H0ES1 Arrived on site and tested operation. Found no operation from right front burner. Tested voltage and found incorrect voltage to element. Installed new switch and found inner circle of element has failed. Installed new element and tested operation. Unit tests good. Job complete

Near The Cape, Horseshoe Bay, TX 78657
Dylan  T.

Dylan T.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived on site customer complaint was fridge will intermittently stop cooling replaced the main display was also intermittent ran unit everything else worked great all lines are dry

Near Toltec Trail, Georgetown, TX 78626
Lou S.

Lou S.

RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range console damaged. Upon further inspection, I found the range control panel (console) membrane melted/warped and the actual console discolored. I contacted Techline to document and spoke to Adrian. I advised of my findings and he advised to let the customer know to not use and large pots on the back burners especially when the oven is being used as the heat will rise and melt the console. Provided File #7726806569. I advised the customer of techlines recommendations then removed and replaced the switch membrane and console. Retested the unit and it is operating as designed. No gas leaks detected during service, job completed."

Near Cactus Apple St, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site to inspect refrigerator leaking water from the bottom of the unit. Upon further inspection, the customer advised that when they go to get water from the dispenser, water leaks at the bottom left hinge area. I removed the kickplate and found the water line not fully inserted to the connector. I secured the water line and tested and it is no longer leaking. No water leaks observed during service, job completed."

Near Cherokee Rose Cir, Georgetown, TX 78626
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED5000DW1 "Arrived onsite for customer complaint of dryer not starting. Removed back panel and found no continuity on element,cutoff and thermal fuse. Removed and replaced all parts, reassembled and tested. Dryer now works as designed. No other issues found. Dryer vent clean of lint at time of service."

Near County Rd 4314, Lampasas, TX 76550
Dylan  T.

Dylan T.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site customer complaint was freezer was cooling very well pull the unit out took the off sound like a pressure was extremely hot and running need to order a new compressor and get the customer reschedule; ordrng 1 WPW10750849 (compressor)

Near Hartrick Bluff Spur, Little River-Academy, TX 76554
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104ESS0 "arrived on site to inspect dishwasher continuously running. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit operated as designed and the element showed 7-9amps during testing. I f und where the sump/motor assembly is leaking as there was water on the floor underneath the unit. I advised the customer of my findings and advised I would have to order another sump/motor assembly and come back. I am ordering the sump/motor assembly and a drain pump (just in case)Cleaned the water up before leaving. No water leaks at the end of service. Advised customer to not use unit until I can get back to repair.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 WPW10348269 (drain pump) and 1 WPW10605057 (pump and motor assy)"

Near Co Rd 262, Georgetown, TX 78633
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5090JW0 Arrived onnsite and found unit operating as designed in diagnostics with an f 18 and f39. Replaced timer and WL sensor. Unit is now operating as designed. All checks good.

Near Hancock Dr, Austin, TX 78756
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site to test unit for display and touch panel not working correctly. Found faulty panel will need to order new console W11299279. Office to reschedule ; ordrng 1 W11299279 (CONSOLE )

Near Fern Dr, , TX 78610
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on job to replace door and nameplate. After replacement test operation, door not level will need hinge. ; ordrng 1 W10917992 (hinge-door)"

Near Bunny Hop Trail, Austin, TX 78734
Tyler B.

Tyler B.

DRYER MAYTAG MEDX655DW1 "Arrived on site for unit with no heat. Found proper voltage removed panel found cut off open, replaced NA dtetsed good, advised vent cleaning"

Near Calaveras Dr, Austin, TX 78717
Arthur B.

Arthur B.

DISHWASHER WHIRLPOOL WDT730PAHZ1 Arrived onsite for customer complaint of dishwasher not coming on. Removed panel and found control shorted. Removed and replaced control. Reassembled and tested. Unit now works as designed. No other issues found. All water connections were dry at time of service.

Near West Ln, Killeen, TX 76549
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not heating to temp. Test unit and found unit had been calibrated to -20°. Set unit to 00 calibration turned unit on to 400° and unit preheating to 415°

Near Boatswain Way, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for no cool. Diagnosed faulty compressor, removed failed compressor installed a new compressor,drier and start device,vacuumed system system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered by AUTHO WO061O0EPL1 (sealed system repair)"

Near Whitsun Dr, Austin, TX 78749
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for failed ice box fan. Removed failed fan motor assembly,installed new fan motor ran diagnostics fan working correctly,ran icemaker harvest passed ran fill test passed. Unit working as designed.

Near Highland Hills Dr, Austin, TX 78731
Lou S.

Lou S.

RANGE JENN-AIR JGRP436HL00 "arrived on site to install previously diagnosed and ordered part. Previous tech was advised by Techline to replace the hv harness and Bake Ignitor due to the Bake function not operating in the oven. When I went to replace the hv harness, I found that the wrong part was ordered. I verified continuity to the harness needed and it showed to be good. I contacted Techline and spoke to Andrew and advised of my findings. Andrew advised that the notes in the file created states to replace the harness and Ignitor and if that didn’t fix the issue to replace the DSI module. Provided File #7726620847. I advised the customer of the issue and am ordering the Bake hv harness, Ignitor and (2) DSI modules. Office to schedule return service due to special order of harness. No gas leaks detected during service.; ordrng 1 W10332287 (igntr-oven) and 1 W10878504 (burnr-oven) and 1 W11113650 (igntr-oven) and 1 W11311197 (IGNITOR HARNESS) and 2 WPW10511278 (module-spk)s"

Near Champions Cir, Lago Vista, TX 78645
James C.

James C.

WASHER LG WT4801CW Arrived on site and tested operation. Found no voltage from line filter to control. Tested fuse in line filter and control. Found line filter fuse has failed and control fuse is good. Unit has a failed line filter Found after installing filter the console would not power on and the relays just click. Unplugged unit as the control began to smoke. Unit also has a failed control that could be caused by a failed component.

Near Pecan Creek Dr, Horseshoe Bay, TX 78657
Robert J.

Robert J.

WASHER LG 4681EA2001T "Arrived on job for complaints of smoke smell, upon inspection found that all functions had seemed to be working, tested completely.

Near Davenport Divide Rd, Austin, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDHW01 "arrived on site to inspect refrigerator not making ice. Upon further inspection, the customer advised that the unit is making ice, but so,times it will get stuck in the chute and come out in clumps. I tested the ice maker and its operating as designed. I inspected the ice bin gasket on the door and it’s sealing properly. I tested the ice door and it’s opening and closing within it’s designed time. I advised the customer that if ice is getting stuck in the ice door it is allowing more wam air into the ice bin and melting the ice together which will cause it to get clumped up in the chute. Recommended making sure there are no cubes getting stuck in the ice door and make sure the gasket is not crimped. No mechanical failures to repair. No water leaks observed during service, job completed."

Near Tortoise Ln, Georgetown, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT780SAEM2 "arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the start button for 3 secs and turned the drain pump on. I found that the unit is draining properly. Placed the unit in diagnostics showing error code F7E1 and cleared the code and continued with testing. Unit operated as designed and I tested amp draw on the element and got 7-9amps as designed. Customer advised that there is water in the filter area after a wash cycle. I advised the customer to press and hold the start button for 3 seconds after the cycle is completed to engage the drain pump to drain most of the remaining water out. At that point, there should only be approximately 1/4 inch of water in the reservoir. Made recommendations for use and care and detergent and rinse aid use since customer has a water softener. No water leaks observed during service, job completed."

Near S College St, Georgetown, TX 78626
Al R.

Al R.

COOKTOP GE JGP326WEV1WW

Near River View Cove, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR BOSCH B26FT50SNS/02 "Arrived on site for no water dispensing. Removed cooper found harness not connected to valve,installed harness correctly to valve,tested water dispenser unit working as designed."

Near Bella Toscana Ave, The Hills, TX 78738
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "arrived on site to inspect refrigerator door gasket issues. Upon further inspection, the customer (moving company) only had the door with no gasket. The gasket they received was the right gasket, but the door they had was the wrong door for the model of refrigerator that was provided. Customer had a replacement door that got damaged, which was the correct door. I advised the customer that they needed to order another door which should come with a gasket. Job completed."

Near Brushy Creek Loop, Cedar Park, TX 78613
Al R.

Al R.

DRYER WHIRLPOOL WED8200YW0 Arrived to inspect squeaking noises from dryer.Confirmed the complaint and disassembled the unit and removed and replaced the repair kit.Reassembled and unit tested as designed to customers satisfaction.

Near W Legend Oaks Dr, Georgetown, TX 78628
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC7HS00 "arrived on site to install previously diagnosed and ordered parts. Due to the console locking up, I removed and replaced the main control and the console and tested the unit. It operated as designed. Job completed."

Near Riverview Dr, Georgetown, TX 78628
Al R.

Al R.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived to inspect no power to dishwasher.Confirmed the complaint and checked the breaker box and also switch underneath the sink.Disassembled and found previous tech did not plug in the UI to the control.I corrected the issue and unit tested as designed.All water lines were dry at the time of service.CUSTOMER SATISFIED Job complete

Near Palo Blanco Creek Ln, Georgetown, TX 78633
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 Arrived onsite for the refrigerator water reservoir being frozen. Replaced reservoir and damper previously ordered. Tested water no leaks detected. Complete.

Near Cross Rd, Kingsbury, TX 78638
Al R.

Al R.

OVEN KITCHENAID KEMS309BSS00 Arrived to inspect wall oven not reaching temperatures.I used my temperature sensor and unit tested as designed.

Near Glass Mountain Cove, Georgetown, TX 78633
Robert J.

Robert J.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on job for the oven console not responding, upon inspection we found the touch pad was slow to respond, we replaced the console and retested and had normal operation, tested thermal sensors for correct function. Complete"

Near Golden Top Dr, Austin, TX 78738
Scott  M.

Scott M.

MICROWAVE HOTPOINT RES0730DMWB "Arrived on site for microwave sparking and burned electrical smell. Couldn’t duplicate any failures . Tested unit . Heating water to specks ,no smells or sparking . Father was playing around with MW before I arrived and unit was operating normally for him as well.

Near Gentle Breeze Terrace, Austin, TX 78731
Richard P.

Richard P.

RANGE JENN-AIR JJW8430DDS Arrived onsite for the upper oven not reaching baking temperature. During testing found that the control relay going to the heating element is not working properly. Needs new control board to complete repairs.

Near Park Loop Rd, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for erratic dispensing of water . Found dispensing stayed the same it or with out filter . Door connection normal as well . Ordering all valves and pressure valve kit . Return 1/8 Nonwater leaks detected .; ordrng 1 PRESSUREVALVEKIT and 1 W10865826 (valve) and 1 W11129435 (DUAL VALVE BACK )

Near Endeavor Cir, Austin, TX 78726
Lou S.

Lou S.

WASHER KENMORE 110.450914 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics to test. The unit began to operate as designed until it got to the spin mode and the unit began to make a very loud screaming noise. Removed the back panel and determined the noise was the bearing. After attempting to look up the part, I found that the tub assembly is no longer available. I advised the customer of my findings and advised the part is not available and not repairable. No water leaks observed during service, job completed."

Near Stonehedge Blvd, Georgetown, TX 78626
Lou S.

Lou S.

WASHER MAYTAG MVWB765FW3 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing the beginning of an error code of F7, but it cleared immediately. Continued with testing and the unit operated as designed. When the unit got to the agitation mode I could hear what sounded like gears slipping. Also, while spinning, I could hear what sounded like the gearcase grinding. I tilted the unit back and found a large amount of gearcase oil on the rotor and motor harness shield ad on all four panels. I advised the customer of my findings and advised that I would have to order parts and return to repair. I am ordering the clutch, rotor, & stator and will return with all prescreened parts. No water leaks observed during service. and 1 W10754448 (clutch) and 1 W11195971 (STATOR ) and 1 W11260238 (ROTOR)"

Near Roaring Fork, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to test unit for convection fan not coming on. Test unit and found that after 5 minutes of pre heating the convection fan comes on. Also show3d customer on owners manual where it tell you that the convection fan will come on with in 5 minutes of preheating. Job complete

Near Dragon Ridge Rd, Buda, TX 78610
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS00 "arrived on site to inspect wall oven display/time. Upon further inspection, the customer advised that the clock on the unit display jumps time approximately 1-2 minutes per day. I placed the unit in diagnostics showing no error codes and tested all the components. All tested good. I contacted Techline and spoke to Andy and advised of my findings and that the unit is not connected to WiFi. Andy advised to check the hertz reading at the J8 connector on the main control. My reading was 60htz. Andy advised that the unit has to be connected to WiFi in order to receive updates and for the clock to be on whirlpool time so it won’t advance or jump. Also advised to not repair anything on the unit. Provided File #7726798073. I advised the customer of techlines recommendations and once the unit is connected to WiFi and has received updates, if the unit continues to malfunction to call it in to whirlpool. Job completed."

Near Anahuac Dr, Leander, TX 78641
James C.

James C.

TRASH COMPACTOR WHIRLPOOL KTTS505ESS0 Arrived on site and installed new container. Found spot welds on lower left side have let go and the door not hits the top right side when closing and has to be pushed closed from the bottom. Container will need to be reordered to repair; ordrng 1 WPW10451276 (container)

Near Mystic Dr, Horseshoe Bay, TX 78657
Dylan  T.

Dylan T.

WASHER WHIRLPOOL LSE7804ACM Arrived on site customer complaint was unit wouldn’t fill with water or run replace the lid switch fix part of the problem but now t; ordrng 1 22001180 (timer-wshr)

Near Ash St, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR KITCHENAID KBFC42FTS06 Arrived to inspect ice maker spraying water into the freezer cabinet.Confirmed the complaint and disassembled the unit and found a block of ice in the fill shut not allowing water to reach the ice maker.Used my steamer to remove the ice.Reassembled and unit tested as designed.Customer satisfied.Job complete

Near Cedar Hollow Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER GE GDT695SSJ2SS Arrived on site to replace valve. Replaced valve no leaks present at this time.

Near Falcon Head Blvd, Bee Cave, TX 78738
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for knob replacement, replaced and tested good. Customer concerns about discoloring on cook top SS . Took pics and advised it would need authorization from manufacturer ; ordrng 1 CNOTE (PART AUTHO )"

Near Bluffview Cove, Georgetown, TX 78628
Al R.

Al R.

WASHER MAYTAG MVWC555DW0 Arrived to inspect washer not operational.Confirmed the complaint and attempted to service test the unit and unit wouldn’t display any lights.Unit was simply humming.Wrong control sent on service call.

Near E Avenue H, Belton, TX 76513
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived onnsite and tested unit and found heating operating as designed. Advised maintenance on design specs. All else checks good.

Near Stonelake Blvd, Austin, TX 78759
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site to replaced tracks and drain hose and springs. Replaced all parts test unit and unit test good job complete. No leaks present at this Time

Near Oakmont Blvd, Austin, TX 78703
Al R.

Al R.

DRYER MAYTAG MED6630HC0 Arrived to inspect vibrating noise from front load dryer.Confirmed the complaint still exists.Called CS and was directed to SERVICE POINTER W11378591A.Ordering research for Aluminum tape.Also ordering SEAL KIT W11401018.Office to reschedule with customer when parts arrive.Needs more work.; ordrng 1 RESEARCH (ALUMINUM TAPE 8270P090-60 FROM SERVICE POINTER W11378591A) and 1 W11401018 (SEAL )

Near Choke Canyon Ln, Round Rock, TX 78681
Al R.

Al R.

RANGE WHIRLPOOL WGE745C0FS01 Arrived to inspect defective cooktop.Confirmed the complaint and advised customer the part will be ordered and a technician will return to install.Took SD pics of damaged unit.; O-emld tckt

Near Verbena St, Belton, TX 76513
Dylan  T.

Dylan T.

DISHWASHER KITCHENAID KDPE234GBS0 Arrived onsite customer complaint was unit leaking ran unit several times ran in test mode can’t find anything at this time all worked as designed all lines are dry

Near Nicole Way, Georgetown, TX 78633
Dylan  T.

Dylan T.

DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site customer complaint was dishwasher rack was broken cannot get dishwasher out of the hole because this was too tight I did not want to damage the cabinets wife said that her husband will get it out when he gets home;

Near Southshore Dr, Salado, TX 76571
Robert J.

Robert J.

WASHER WHIRLPOOL MHW5630HW "Arrived on job for the dispenser leaking, upon inspection we found the dispenser was leaking in the drawer, replaced dispenser and retested, no leaks detected. Complete"

Near Glen Rock Dr, The Hills, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KBFS25EWMS10 Arrived onnsite and heat treated hard gaskets. Advised customer on repair all checks good.

Near Vallecito Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 found drain frozen over,previous tech cleared ice. Removed compressor cover found obstruction in duct bill to drain,cleared duct bill customer will need to defrost unit to clear drain in cabinet."

Near Haskell St, Austin, TX 78702
Scott  M.

Scott M.

VENTHOOD KITCHENAID KXU8030YSS1 Arrived on site for vent hood streaks . Grab can of SS cleaner from truck and microfiber cloth . Wiped hood down . Customer very happy with results . Documented with tech line Sr 7726803303. Recommended and instructed on cleaning and caring for ss . Job complete .

Near Silver Creek Dr, Austin, TX 78727
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS48CSFXDA "Arrived on site for no cool. Found no lights or unit powering on. Good voltage at outlet,checked voltage to control and power supply good 120vac checked dc voltage from supply no voltage,found inverter housing with burn marks. Diagnosed unit will need power supply replaced and recommending inverter. ; ordrng 1 12002799 (INVERTER) and 1 CNOTE (LM ON,Y) and 1 WP67001360 (SUPPLY POWER) and 1 WP67006853 (CONTROL)"

Near Malaquita Branch, Bee Cave, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for unit getting to hot. Oven already calibrated to -30. Test unit by heating unit to 350 and unit got to around 355. Unit did not go over 355°. Job complete

Near Summer Wilson Cove, Austin, TX 78738
Dylan  T.

Dylan T.

COOKTOP GE PP9830SJ1SS Arrived on site customer complaint was glass cooktop had a crack took the old glass off put the new glass back on reinstall the cooktop tested the unit everything else worked great

Near Shoal Dr, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER MAYTAG MHWE500VW00 "Arrived on site for unit starting the stopping cycle then draining while flashing sud code . Ran diagnostics f35 code , unit would not go further then step one in test then flash f35 then drain . Sensor ,trap,and hose all checked normal . Found control had failed Nonwater leaks detected at time of service ."

Near W Parmer Ln, Austin, TX 78727
Robert J.

Robert J.

FREEZER MAYTAG MZF34X20DW03 "Arrived on job for the freezer not keeping temp. Upon inspection we found the freezer evap was frosted over, defrosted evap and checked behind cover, ice build up cleared, defrost therm checked good, Ordering UI, ; ordrng 1 W11130843 (CONTROL )"

Near Shane Landon Ct, Austin, TX 78738
Robert J.

Robert J.

REFRIGERATOR KENMORE 795.7204331 Arrived on job for not dispensing ice. Found the door for ice not opening. Align the door properly and test.

Near Golf Crest Ln, Lakeway, TX 78734

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