"Arrived on site and replaced previously diagnosed motor(W11549461). Engaged unit and found L2 relay on control was blown. Replaced control(W11525996), unit now working as designed. Job complete."

"Arrived on site to inspect dishwasher not getting detergents off of dishes. Upon further inspection, I found the element was badly warped, but once I advised the customer, I found it was an aftermarket part and not for this unit. I placed the unit in diagnostics showing error code F7E1-heater failure. Cleared the code and continued with testing and the unit operated as designed except for the heater and the unit showed the error code at the end of testing. I removed and replaced the element and retested and the unit is operating as designed. No water leaks observed during service, job completed. W10518394"

"Arrived on site to inspect venthood noises. Upon further inspection, I tested the blower on all speeds and in the high speed, I could hear a faint whistling noise. I attempted to adjust the blower assembly and retested and the noise was still there. Once the blower was on for approximately 30 seconds, I couldnt hear the noise. I removed and replaced the blower and retested and the noise is still there. I inspected the vent area and found nothing obstructing the airflow. I contacted techline and spoke to Butch and advised of the complaint, my findings and my repair. Butch agreed with the noise being normal and provided SR#7739107139. No one available to sign for receipt and received VM when calling customer. Unit is operating as designed, no further repairs needed. Job completed. WPW10291577"

Arrived on site to test unit for console locked. Unable to to get unit unlocked. Model number on file was not correct. Ordering proper console. Office to reschedule. No parts replaced at this time. ; ordrng 1 W11600370 (Console)

"Arrived on site to install previously diagnosed and ordered parts. Due to the spark module failure and the cooktop center burner not igniting properly, I removed and replaced both parts and tested. Unit is operating as designed. No gas leaks erected during service, job completed. W11435660. W10860916"

"Arrived on site for frost build up on fresh food evap cover . Called tech line . Ran thermistor tests ,and temp checks . Fresh food temp @50,freezer @20. Fans are running . Found weak frost pattern on fz evap. Tech line recommended replacing evap for possible restriction. Ordering both evap , compressor,fresh food fan harness , fz evap fan and harness 3way valve . 4 service ports,uv drier , nitrogen . Weight 3hrs Cal to set return Sr 7739109960; ordrng 4 Serviceports and 1 Uvdrier and 1 Nitrogen and 1 Weigh3hrs. and 1 W11033168 (Fresh fan harness) and 1 WPW10389152 (Fan support) and 1 W11492867 (Fresh evap) and 1 W11654344 (Compressor) and 1 WPW10608485 (Fz evap) and 1 W11032800 (Fz fan)"

Arrived onsite and found customer cooking on all burners making access to repair not possible in a timely manner. Found front left burner possibly only ever producing ultra simmer temperatures. Returning with switch and burner. Advised customer will need to make sure the cooktop is not in use at time of service. ; schdld next appmnt for 5/22 WED !

Arrived on site for dryer squeaking when starting . Used pads under motor mount and heater bracket . Unit is sounding normal. No lint build up . Unit has been heating correctly . Job complete

"Arrived on site to install previously diagnosed and ordered parts. Due to the element failure and door gasket leaking, I removed and replaced the parts and while replacing the element, I found where the sump assembly had previously leaked at the motor gasket (photo). I removed and replaced the sump assembly and tested the unit. Unit is operating as designed with no further leaks. Job completed. W10518394. W11613480. W11498831"

"Arrived onsite for burner not working. On inspection found that the spark is intermittent. It does not spark every time you try. It lights 1 out of 4 times you try. Ordering all parts for spark. On further inspection found the center burner will go out when going from large flame to,the simmer flame ordering a new valve. No gas leaks detected during service and no parts installed. ; ordrng 1 W11246817 (Center valve) and 1 WPW10475149 (Spark module) and 1 W11507531 (Ignitor) and 1 W11561436 (Main harness)"

"Arrived on site to test unit for leak. Ran multiple diagnostic cycles, ran fill test, and ran fabric softener fill, could not mimic leak. Due to customer claiming leak has been forming at the front left corner of the unit, and finding water marks on inside of the cabinet, replaced tub ring (W11590590) as precautionary. Ran another diagnostic, unit is running as designed, no leaks detected, job complete."

"Arrived onsite for compressor failure and replaced the compressor and added dye drier and access valve. Inspected joints and verified sealed and not restricted. Pulled vacuum for 20 minutes which held and charged with 54 g of r600a. Unit is now operating as designed. WPW10143759, W11557425, W11506635"

Arrived onsite for condensation and found cause to be liner gapping. Repaired by sealing the gaping. All checks good. W10841140

"Arrived on site for a dryer that is not drying clothes well. Inspected unit and worst area. The customer advised that she is having to run a cycle and a half to get clothes dry. I test the unit and found the unit was tumbling and heating as designed. I checked the outside for airflow and found, barely any airflow coming through the vent on the outside. I looked up into the vent and found a huge pile of lint buildup inside of the vent hose. I removed the lint buildup and found proper airflow immediately. I did advise the customer that this was the cause of the issue and that they may need to clean up their vents a little more frequently. I did advise them that they have quite a few snails that have worked our way into their vents, and that they may need to clean those out to prevent further issues from occurring. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site to test unit for not sealing. Found air leaking into the FC. Fluffed up gasket with a heat gun to ensure a proper seal. Unit is now sealing and functioning as designed, no leaks detected, no parts installed, job complete."

Arrived on site to install new microwave wrapper to resolve bulge in the side. I found the new wrapper to be bent and unusable. I removed the old wrapper and straightened it out to be as flush as possible and reinstalled. Verified a much better fitment. Repair completed. No parts used.

Arrived onsite for a dishwasher that is tripping the breaker. I check for stored error codes finding none. I ran the service cycle and the machine complete the cycle and worked as designed. The heater was drawing 7.37amps in the wash cycle and starts out drawing the same in the dry cycle. The circuit breaker never tripped. Call complete.

"Arrived on site to diagnose dryer not starting. Tested unit and found no response. Checked wiring and found L1 wite burnt and shorted to the neutral wire. Used terminal block kit to repair damaged wires and resolve. Customer needs to replace the power cord as well, since L1 was also damaged on the cable. Unit should work properly with a new cable. Repair completed."

"Arrived onsite for washer not finishing a cycle. On inspection found the unit had the F0E2 error over sudding. Ran the unit in diagnostics mode and I filled the unit water and there was a lot of soap. I went to drain the unit, I stopped it after 4 minutes of draining and it was only half drain. I let it finish the draining. I gain access to the pump and found hair doodles and set of keys in the drain hose between the tub and the pump. I then reached up in the pump and felt an item. I pulled an article of clothing out of the pump. I filled the unit up with water and drain it an it drain very quick with out the obstruction in the way. The unit never completed a cycle and the soap added up and would cause the over sudding when they ran another load. The washer is operating as designed. No water leaks detected during service. W11315706"

Arrived on site for unit. Not draining and standing water in tub. On arrival tested unit and found drain pump failed. Replaced drain pump and tested. Unit is not functioning properly. Job complete . Used W11396717

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the right front element and tested the unit. Found the unit working and operating as designed. Call complete. W11047722.

On arrival verified complaint of unit taking to long to dry. Ran vent test and it was unable to activate meter. Ran again with vent line disconnected and it passed. Ran time cycle to confirm proper temps. Advised unit will need to have vent in the wall cleaned. Job complete no parts installed.

"On arrival verified complaint of unit squeaking. Found rollers and idler are seized up. Replaced repair kit including belt, idler, and rollers. Unit no longer squeaks. Job complete installed 4392067"

"Arrived on site for lower oven door being locked. Found f5e4. Ran self clean to shows locked. Stopped self clean and door unlocked. Test mode confirms proper operation of door motor Followed steps in service manual. Door latch motor checks good @1.7 k ohms. Sensor 1k. Replaced control. Verified operation. Getting a miswired error. Relays not working for either. Verified 250 v, replaced other control. No not getting any voltage on red wire. Checked and reconnected where installer cut cord. Verified operation. Call complete. W11598200, W11448962"

"On site for a dishwasher that is not washing dishes. Inspected unit and work area. The customer stated that after washing two loads in the dishwasher, the unit stopped working all together. She advised that she didnt believe that any water was getting to the unit because the unit will make sounds like it was running, but would not actually circulate any water. I tested the unit and did confirm that water was not getting to the unit. I ran the Mr. diagnostics and found an F6 E1 (low/no water detected during the fill) and F6 E2 (fill valve electrical issue error codes. I checked the water lines and electrical connections and tried to make sure that everything was open and fully connected. After checking those and trying to start a cycle again, I found water immediately begin to flow into the unit and started washing dishes. I tested the unit twice more and found everything working and operating as designed with no leaks present during operation. Call complete. No parts were installed."

On arrival verified complaint of not running. Replaced repair kit per previous diagnosis. Drum now turns correctly. Job complete installed 4392065

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit plugged in and both compartments warm. I placed the unit in diagnostics and found digits missing on the UI display (photo). I cycled power and removed and replaced the UI and cycled power back on. Placed the unit in diagnostics and tested the compressor. I tested amp draw to the compressor and found it showing 7.79amps and very hot then I heard the start device click. The compressor attempted to start again and was on briefly then heard the start device click again. The compressor is locked up. I advised the customer of my findings and unplugged the unit for safety. Customer advised they do not have another refrigerator. I am ordering the compressor kit, UV dye drier, access valve, CNOTE-2 HOUR JOB and CNOTE-PLACE ON CANCELLATION LIST. No water leaks observed during service. W11387387; ordrng 1 CNOTE (2HR JOB) and 1 CNOTE (PLACE ON CANCELLATION LIST) and 1 WPW10466675 (Compressor kit) and 1 W10143759 (UV dye drier) and 1 W11506635 (Access valve)"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to remove and replace the control panel with UI. However, when I opened the package, I found the control panel (console) did not have the UI as shown in the parts breakdown. I advised the customer of my findings and will have to reschedule. I am ordering the UI and scheduled return service for 05/22/24. No water leaks observed during service. No parts installed.; ordrng 1 W11632709 (UI)"

"Arrived on site to test unit for fluttering noise. Inspected unit and found that the damper flap is loose and causing the noises. Issue has to do with installation so advised customer to refer back to the builder so he can send out the installers to replace damper. Unit is running as designed, no parts installed, job complete."

Arrived onsite to test unit for oven kit reaching set temps. Found L2 connection to bake element burnt out. Replaced spade connection on harness and replaced bake element(W10779716). Tested unit to 359 with no issues. Advised customer to download app and connect unit to WiFi to ensure lastest software updates. Unit now working as designed. Job complete.

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the center rear orifice holder, surface ignitor, and the conversion kit. I reassembled the unit and tested it. I found the unit working and operating as designed. Call complete. W11238756, W11428599, and W11337065."

"Arrived on site to inspect unit for odd noise. Found diffuser causing issue. Replaced diffuser, tested unit, unit is no longer making noise. No leaks present at this time. Job complete. USED W11236851"

Arrived onsite for a dryer making a screeching and vibration noise when drying. The customer stated that is a little louder than normal when it is started but as soon as it starts heating the noise gets much louder. The customer had a recording of the noise and I could tell the noise was the blower wheel. I inspected the blower wheel and found it broken. I replaced the blower wheel and tested the dryer. All is working as designed and the dryer sounds normal now. Call complete. INSTALLED WP697772 WHEEL.

"Arrived onsite and found unit not heating. Tested and found magnetron not energizing. Replaced mag cap and diode. Unit is now operating as designed. WPW10574736, W10754299, W11551761"

"Arrived on site to test unit no heat, tested unit found unit is getting proper voltage disassembled unit and found heater fell out and damaged one of the thermal cutoffs, secured heater and replaced cut offs and tested, unit is now running as designed, job complete installed 280148"

Arrived on site for microwave making a loud noise and not heating. Inspected microwave and found shorted diode as it was too close to side. Replaced diode. Properly set. Verified operation. All components working. Call complete. W11256462

Arrived on site for items freezing in refrigerator section. Found moisture build up around the diffuser. Inspected and found gap is seal on top left corner of refrigerator. Cabinet sticking out. Called tech line. Sent pictures. No repairs available. Will submit for review. Sr# 7739096232. Refer to customer service. Call complete. No parts.

"Arrived on site to test unit for sparking, tested unit found shorted diode, replaced diode and tested unit is now running as designed, job complete installed W11256462"

Arrived on site to test unit for unit not being able to turn off. Test unit and found broken slide. Ordering new slide reschedule for 5/24. ; ordrng 1 W11662407 (Switch slide)

"Arrived on site to test unit for gas leak. Customer claimed anytime she turned the burners on her smoke alarm would start beeping. Her carbon monoxide alarm would not. Gas company claims right rear knob is broken, removed top of oven and inspected all fittings with gas detector. No signs of a leak is present. Tested right knob with bubbles, no leaks present. Also checked all connections in the back, no leaks present. Turned all 4 burners on and ran for 10 mins, alarm did not go off. Advised customer that unit will let off some residual gas that you can smell, if she smells gas while oven is not in use than she would need to call the office. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site for dead dryer . Getting correct voltage . Element ,thermal fuse ,thermostats all checked normal. Replaced console ui and control W11565020, W11378949. Unit is now powering up . Unit is now tumbling and heating . Recommended having exterior vents cleaned . Job complete"

"Arrived on site ,replaced gearcase ,suspension,cam, wire harness . Ran diagnostics all checked normal.no water leaks at time of service. W10721967, W11449840, W11643701, W11396716 parts used on call . Job complete"

Arrived on site to test unit for vibration sounds. Was unable to fully mimic sound but did notice ice maker fan motor and ice maker vibrating and amplifying. Recommend replacing ice maker and ice maker fan. No parts replaced at this time. Needing autho for parts. ; ordrng 1 WR30X39346 (Ice maker) and 1 WR60X32733 (IM fan)

"Arrived on site for a defective compressor. Removed defective compressor,installed a new compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Used w11506635,wpw10143759,w11580057"

"Unit 144Arrived on site for no cool. Powered unit on compressor making a loud noise,will power on then shut off diagnosed a,defective compressor per service pointer ordering a new compressor. ; ordrng 1 W11370574 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600 (R600) and 1 W11578004 (Evaporator)"

"Arrived on site to test unit for loose knobs. Inspected knobs and found the shaft cracked. Recommend replacing both left burner knobs. Advised customer that since knobs are technically an accessory we cannot replace them, they would have to contact Jenn-Air in order to get them shipped out to the residence. No parts installed, job complete."

"Arrived onsite to repair sealed system. Replaced compressor and added dye drier and access valve. Pulled vacuum and held. Charged system with 52 grams of r600a. Unit is now cooling and operating as designed. W11506635, WPW10143759, W11547313"

Arrived on site to test all burner taking a little long to ignite. Secured and cleaned all burners test unit and unit test good job complete no parts used.

"Arrived on site for unit, making noise during agitation. Disassembled and found cam Gears grinding. Found the lower part of gearcase shaft was sagging. Needed to replace gear case, cam and actuator. Replaced and tested. Unit is now functioning properly. Job complete. Used W10721967, w11481722 and w11449840."

"Arrived on site for cooling issue. Compressor running,removed evap cover good frost pattern,evap fan not running,good voltage reading 120 vac diagnosed a defective fan motor,installed a new fan,fan powered on. Used wp2315549; used 1 WP2315549 (Evap fan motor) from stock"

"Arrived on site for washer making noise after last repair. Upon arrival inspected unit. Ran diagnostics and only stored error Code was Off balance load. Ran a test and found gear case shaft free spins on inner basket. Tub and hub gears are worn down, also washplate is warm down. Ordering basket and washplate. Office to reschedule ; ordrng 1 W11172199 (Basket) and 1 W11397111 (Washplate)"

"Arrived on site for washer not completing cycles. Upon arrival found drain pump at 19.9ohms, no harness failures breaks, but unit had f9e1 stored in diagnostics. Customer stated unit would act up after 4 cycles and stay in drain mode. Replaced control w15513246 and tested unit, found washer working as designed with no leaks. Call complete"

"Arrived on site for ice machine needing sealed system repair. Upon arrival reconfirmed issue and installed wpw10605286 compressor, w11506635 access valve, w10843121 non uv drier, wpw10218037 evap plate. Pulled vac and recharged system with 5.75oz of r134a. Test3d unit and found ice forming. Informed customer er to give u it 24 hrs to stabilize temps. Call complete"

"Arrived on site to replace faulty, lid control, and water assembly. Replaced all and tested. Unit is now functioning properly. Job complete. Used w11400681, w11259006 and w11172234."

Arrived on site to test unit for condensation build up. Found vertical mullion was sweating. Turned humidity control to on. Replaced bot RC door gaskets(W10830162) and formed with heatgun. Advised customer to allow gaskets to cool to form. No leaks detected. Job complete.

"Arrived on site and verified shocks needed replaced. Also found unit completely unleveled. Replaced all four shocks(W11316766), control(W11482418) and leveled unit. Unit now working as designed. No leaks detected. Job complete."

Arrived on site for unit making noise during operation and longer dry times. On arrival inspected unit and found noise. Isolated to blower housing. Disassembled and found blower stripped with nut seized to motor shaft. Needed to replace motor and blower wheel. Replaced and tested. Unit is now functioning properly. Job complete . Used W11549461 and wp697772

Arrived on site for for washer stopping cycle . Ran diagnostics got suds and long drain erro codes . Unit is taking long time to drain . Ordering drain pump and 2nd man . Call to set return . No parts installed ; ordrng 1 W11456953 (Pressure hose) and 1 2ndman

"Arrived on site to test unit for rack issues, tested unit found that top rack hanger fell off and got damaged on the heater, ordered top rack hanger and clip, rescheduled 5/22 no parts installed ; ordrng 1 W11573754 (Manifold) and 1 W11568642 (Bracket hanger)"

"Arrived on site to diagnose range with crackling burner. Examined element and found no damage to it, and it does come on properly. Examined infinite switch and found a scorched spot on it. Replaced infinite switch. Called in findings to safety. Repair completed. Parts used - WP3149400."

Spoke with customer as I was arriving and advised unit is under 2nd year warranty and must have a mechanical repair made. Customer said breaker had tripped and they reset it and have had no issues since and doesn't need service. They will call back if this changes. Call completed.

Arrived on site to inspect unit for not operating. Upon arrival found unit had power but motor never engaged. Called tech line ran through diagnostic checking motor on control per tech line control is faulty. Replaced control issue persisted. Contacted upline per upline new control or harness is faulty. Ordering new control and harness. Office to reschedule. SR#7739095454 USED W11630382; ordrng 1 W11630382 (Control) and 1 W11627415 (Harness)

Arrived onsite for a microwave giving an open/close door error message and not starting. The customer stated they would have to slam the door sometimes. The customer stated the previous technician said the unit was put back together when he left but he showed me the left side interlock was not mounted. I found the screws for the interlock missing. I used a screw from the right side and mounted the interlock to test the door switch circuits. I found the left interlock not closing when the door was closed and the normally open side of the primary interlock switch staying closed whether the door was open or closed. I replaced the interlocks and tested the microwave. All is working as designed. I explained to the customer we would get the other two screws to get them mounted properly. Ordering parts research/interlock mounting screw. Office to RS.; ordrng 2 Partsresearch (Screw/interlock)s

Arrived on site to inspect unit for leaking from underneath customer stated he cleaned filter and housing and leak stopped. Found no signs of water or active leaks. Customs pointed out ice chute door does not shut ordering ice chute assembly and will return. Rescheduled for 5/24 NO PARTS USED; ordrng 1 WPW10546285 (Ice chute)

Arrived on site to diagnose microwave / oven not working properly. On arrival customer pointed out the microwave heating element was sagging and needed to be replaced. Support had broken off and needed replacement. Replaced support and verified function. Used 1 truck stock part - W10909479. Repair completed.

Arrived onsite and replaced the basket and installed the agitator. All checks good. W11172199

KUID308HPS01 Arrived to install previously diagnosed and ordered parts. I removed and replaced the failed inlet valve and supply line and tested.the unit resumed all normal functions and cycled as designed. No leaks observed during service.

"Arrived on site for dryer stopping mid cycle and over heating. Upon arrival found motor failing and replaced w11549461 motor, and wp697772 wheel. Tested unit and found dryer working as designed. Call complete"

Arrived on site and replaced previously diagnosed defrost element(W11626107) and both adhesives(W10841140). Engaged defrost element in diagnostics and verified unit now working as designed. Advised customer to place bottle of water and when completely solid to use unit as dessigned. No leaks detected. Job complete.

Arrived on site to test unit for door not closing properly. Adjusted door catch and unit working as designed. Advised door will have resistance when catching on latch and is normal part of operation. No parts replaced. Job complete.

"WRS588FIHV04 Arrived to inspect cooling issue. I found the evaporator cover was coated in frost and the evaporator was partially iced, the upper being heavy frost and the lower third solid ice, denoting a working defrost system that could not remove the excessive amount of frost. All defrost system devices tested as expected and no other deficiencies of the previously replaced parts were found. Inspection reveled the leveling legs were not set and there was a significant door mismatch, due to the incorrectly set cabinet. The lower right side of the mullion was twisted out, causing the gasket to be unable to seal in an approximately 12mm X 3mm area, creating airflow that resulted in evaporator freez up. The lower right corner of the RC chamber had a 6mm gap in the seam and required sealant filling. I contacted the MFG. to report the findings and discuss a potential repair. Technician Derek, SR# 7739096044. I advised the tech of my findings and discussed the potential of performing a mullion repair to correct the issue. The tech advised to attempt and by all measures, it was successful. I found the prior repair for the chiller assembly had failed and corrected permanently with a replacement strap. No leaks observed during service."

Arrived on site to test unit for f2E1 error code. Found shorted keypad and keypad disconnected error. Replaced console test unit and unit test good job complete. W11598133

"Arrived on site to replace previously diagnosed control, gear case, slider and rotor, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11429620, W11260238, W11393685, W10734521"

"WRS571CIHZ04 Arrived to inspect sweating between doors. I verified the issue and found it was bad enough the customer had to place a towel at the bottom of the doors to collect the water. There were spots in the mullion that had no heat when touched a they corresponded with the wet spots. Thermography reveled the heat tube imbedded into the mullion during manufacturing was incorrectly set and there were several spots that were over 20 degrees cooler than the correctly heated areas, lending to the sweating and condensation. I contacted the MFG, tech Kurt. File# 7739100454 After sending thermography images of the faulty mullion heater placement, the MFG technician recommended adding a p/n W10749467 to the ice maker/bin housing to prevent excessive cold from getting to the affected area. Inquiring about how this would correct the issue and offering to seal the entire housing prior to return to see if any change would occur, the MFG tech advised this was the only course to follow for now. No leaks of the water supply observed during service. ; ordrng 1 W10749467 (Insulation)"

"KRFF507HPS04 Arrived to install parts. I found the LH RC door with the damage issue and removed and replaced, noting the doors were not set correctly and approximately 8mm out of plane, with the left door upper corner the farthest point out and the bottom of the doors, near even. Correcting the chassis legs removed all but approximately 1mm of door error and the customer advised the ice maker had stopped. Service test 56 showed no errors and inspection revealed. Test 57 showed no ice maker action and 59 revealed the control sending both polarities of 12VDC. The ice maker did not have continuity and disassembly proved the issue to be with the ice maker and associated internal housing wiring. I was able to get the expected resistances, but by the time the assembly was reinstalled, the circuit opened again. Office to order parts and the customer has requested GCO. No leaks observed during service. ; ordrng 1 W11485529 (Ice Maker) and 1 W11605504 (Box, Ice)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit unplugged and the customer advised that the freezer had ice build up. I plugged the unit in and gained access to the FC evaporator to test the element and harness. While in test mode, I found the element not getting voltage, but when I disconnected the harness at the orange wire I got 116V. I ohmed the element and it was within range (29ohms). I found burnouts on the element and the left side was badly warped. I removed and replaced the defrost element and retested and it continued to fail. I removed and replaced the evap harness and retested and was getting the same results. I found the control had failed, as well. I removed and replaced he control and programmed it to Code 12 and retested. Unit is operating as designed. No water leaks observed during service, job completed. WPW10503278, WP12729123, W11260592"

"Arrived on site for a dishwasher that still will not start cycles. Inspected unit and work area. The customer advised that they have fix the electrical supply issue and that the unit does turn on, but that when it starts a cycle, itll go a couple minutes and completely cancel the cycle. She advised that no water enters the unit. I did confirm the customers complaint and found the fill valve not even trying to let water through. I checked underneath and found the connector for the fill valve had been completely disconnected. I also found the customer had a small leak from the inlet water hose. I went ahead and fixed the water hose due to just being a poor connection on the L elbow. I reassembled the unit and found the unit working and operating as designed with no leaks present during operation. Call complete. No parts were installed."

Arrived on site for condensation on the freezer door gasket top right and found unit operating within design specifications and all doors sealing properly. Called techline and spoke with TJ and was advised to replace the freezer door and seal liner with silicone. PSP item. Office to reschedule. No parts used. SR#7738987599; ordrng 1 W11435351 (Freezer door) and 1 W10841140 (Silicone)

Arrived on site for washer not completing cycles. Upon arrival confirmed failure and found f5E3 in diagnostics. Tested unit and found latch w11670519 broken. Replaced it and tested unit. Found washer working as designed with no leaks. Call complete

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the valve and while replacing, I found the water hoses badly corroded and needing to be replaced. The customer provided new hoses and I replaced the old with the new. Calibrated the unit and then tested in diagnostics and the unit is operating as designed. No water leaks observed at the end of service, job completed. W11165546"

"Arrived on site to test unit for slow agitation. Activated agitation, unit seems to be rotating well but due to intermittent issues recommend replacing slider, clutch, and rotor. Found slider is defective. Will need to reorder slider for return visit. No parts installed, ordering part, rescheduled for 05/22.; ordrng 1 W10734521 (Slider)"

Arrived on site for dishwasher not turning on. Upon arrival found control bimetal broken and contorl has failed. Replaced both control wpw10285180 and bimetal w10258275. Tested unit and found it working as designed call complete

"Arrived on site ,replaced sump and motor W11025157. Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."

"Arrived on site to replace faulty, compressor dryer, and access valve . Replaced and checked for leaks with nitrogen. No leaks found. Pulled vacuum and held. Charged per spec and tested. Unit is now functioning properly. Job complete. Used w11580057, w11506635 and wpw10143759"

"Thrived on site to inspect unit for not starting cycle customer believes its the pump. Upon closer inspection error code f7e7, f2e3, f9e1 found lid not locking, replaced latch, unit still not operating. Found actuator failed replaced actuator. Unit still had same issue. Replaced wire harness, tested unit, unit is running as intended. No leaks present at this time. Job complete. USED W10913953, W11643701, W11513248"

"Arrived onsite and replaced the control and ui for short defrost issue. Advised customer on repair and use and care. W11558182, W11547180"

Arrived on site to inspect unit for door not shutting and causing condensation. Found edges were missing seal so added silicone to border. Also found unit extremely unlevel due to floor leveling legs did not help situation. Found unit shutting but when fridge door closes pops freezer door open. Also found shelf hitting before door closes due to unit being unlevel. Unit is running as intended job complete. USED TRUCK STOCK SILICONE 8201711

"Arrived on site to test unit for exposed insulation, tested unit found door insulation sticking out the bottom, secured insulation properly and tested, unit is now functioning as designed, no leaks detected job complete"

Arrived on site for dryer making a lot of noise . Found 2screws stuck in front felt . Removed screws . Felt and drum glides are in good shape . Dryer is performing normally . No lint build up. Job complete . No parts used .

Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the tub. I ran the service cycle and tested the machine. The machine completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete. INSTALLED W11409866 TUB.

Arrived onsite for dryer not drying correctly. On inspection I had the unit normal cycle and it was adding time like it supposed to do I stoped the unit by opening the door and I was checking the dampness of the towels in the unit and the dryer shut off 30 seconds after I open the door. Went in diagnostics looking for error message and found none. I installed a new control board into the unit and retested. Now I can open and close the door with out the unit shutting down power. Tested temps and they were at 157? specs say 155? with 10% tolerance. No gas leaks were detected during service. W11618921

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the hub assembly and tested the unit. I found the unit working and operating as designed. Call complete. W10528947.

Arrived on site for unit making knocking noise. Inspected and found diffuser motor sticking and making noise. Replaced diffuser assembly. Unit is now functioning properly. Job complete. Used W11236851

Arrived onsite for previously diagnosed parts. Installed the center burner valve on to the unit. When I went to reassemble the cooktop the counter cut out was bigger then the base of the cooktop. It was falling through the counter while I was trying to put the top back on. The customer had to help me reassemble the unit since I could not hold the base up and screw down the top at the same time. This extended the job by 45 minutes. W11246817

Arrived on site with new grates. Customer requested they just be dropped off. Open box and verified no damage. Call complete. W11214957

"Arrived on site to test unit for squeak sounds. Tested unit found unit will need a new idler pulley, wheel bearings, and belt. Replaced pulley (W10837240), belt (W11628798), and repair kit (4392067). Tested unit, squeak has been eliminated but a new sound has formed from the motor. Replaced motor (W11448775) and blower wheel (WP697772) as precautionary. Unit is now running as designed, job complete."

"Arrived on site to inspect unit for lid locking issue. Upon closer inspection found lid locking, strike and latch looked fine. Placed unit into diagnostic cycle lid locked as designed and ran through diagnostic cycle. Placed unit into drain and spin cycle. Units lid locked and ran cycle. Checked for stored error codes, no codes present. Could not replicate problem. Job complete."

"On arrival verified complaint of stopping cycle. Found error codes f8e6 and f8e1. This indicates and failed in,et water sensor. Ordering the full assy. Rescheduled for 5/22. Ordering W11535094. No leaks detected during service. No parts installed; schdld next appmnt for 5/22 WED !"

"Arrived on site for cooktop not working properly. Customer says all,burners ignited and not just the intended one. Checked operation of all burners. Checked operation, or bake burner. All flames are good and blue. Unit is working as designed. Call complete. No parts"

On arrival verified complaint of not washing dishes. Ran diag and found sump not sending water to top two levels. Replaced sump assy and unit is now functioning correctly. Job complete no leaks detected. Installed w11416363