Near Austin, TX 78759
David Z
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KSRP25FSSS00 "Arrived on site to diagnose icemaker not producing ice. Found error light blinking on optical eye board. Attempted to jump icemaker and got no response. Icemaker appears to be dead mid cycle. Installed new icemaker. FC not cold enough to allow unit to run, but error light is now off. Advised to allow up to 24 hours for unit to produce.
Near Spicewood, TX 78669
Brandon
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTM404ESS1 "Arrived on site for customer complaint of unit leaking, found leak coming from motor/sump assembly, I replaced faulty part, unit tested good.
Near Round Rock, TX 78664
Al
Job Details: 01/17/2020
MICROWAVE WHIRLPOOL WMH32519CS2 Arrived to inspect microwave not working.Customer advised her sister had pans near the outlet which unplugged the unit.Tested the unit and unit tested as designed.
Near Florence, TX 76527
Al
Job Details: 01/17/2020
WASHER GE GUD27ESSM0WW
Near Austin, TX 78748
Leonardo
Job Details: 01/17/2020
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site to replace hv transformer, replaced hv transformer and retested, tests all passed. Complete"
Near Austin, TX 78749
Jacob
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW4800BQ0 Arrived onsite for unit not spin cycle. Tested unit. Found that shift actuator was bad and control board was not communicating. Replaced control board and shift actuator. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78717
Lou
Job Details: 01/17/2020
WASHER MAYTAG MVWC6ESWW1 "arrived on site to install previously diagnosed and ordered parts. Per the previous diagnosis, I removed and replaced the temp/sensor switch and motor and tested the unit. Unit operated as designed. No water leaks observed during service, job completed."
Near Burnet, TX 78611
James
Job Details: 01/17/2020
FREEZER WHIRLPOOL KSC24C8EYY02 "Arrived on site and installed new compressor, evaporator, stub and drier. Charged with 5.3oz 134a and tested for proper operation. Unit cooling properly and instructed customer that the unit may take up to 24 hours to settle into set temps and 48 hours for ice production. Job complete"
Near Elm Mott, TX 76640
Jonathan M
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to install previously diagnosed parts. It’s inspected unit in work area. Installed new ice control/bin. Unit worked as designed. Call complete.
Near Smithville, TX 78957
Cliff
Job Details: 01/17/2020
RANGE WHIRLPOOL WFE505W0HW1 "Arrived on site to diagnose a range with several components not functioning.
Near Waco, TX 76705
Jonathan M
Job Details: 01/17/2020
WASHER MAYTAG MVWB865GW0 "Draft on site to install previously diagnose parts. When inspecting the basket and underneath it I found No evidence of anything impeding the basket from driving. I did however find the basket warped. Replaced basket, gear case, and agitator. Tested unit in service diagnostics after a calibration cycle and unit worked as designed. Call complete."
Near Leander, TX 78641
Jonathan S
Job Details: 01/17/2020
VENTHOOD UNKNOWN UXT5530AAS3 Arrived on site for venthood lights not working. Inspected unit and work area. Tested voltage to unit and found 120 volts. Gained access to lights and tested voltage and found no voltage to lights. Gained access to control and found loose wire at control. Corrected wiring and tested lights. Found lights working. All test good.
Near Manor, TX 78653
Cliff
Job Details: 01/17/2020
DRYER WHIRLPOOL WED92HEFW2 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found lint accumulation and blower wheel causing it to be out of balance. This is causing abnormal vibration and noise in unit. Removed lint accumulation and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78738
Brandon
Job Details: 01/17/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site for customer complaint of washer not starting a cycle, found error codes F0E2 f5e2 F8e1, found faulty control and pressure switch, I replaced both parts, unit tested good."
Near Buda, TX 78610
Kevin
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site and found left fresh food door is concave and not connecting with door switch. Added a temporary shim so dispenser will work for customer, will need to bring back correct shim to complete call. No water leaks from connections at time of service; ordrng 5 WP2177331 (plastic-sq)s and 5 WPW10221048 (spacer)s"
Near Leander, TX 78641
Andy
Job Details: 01/17/2020
COOKTOP JENN-AIR JGD3536WS01 Arrived on site for cooktop 2 burners not igniting. Tested and inspected unit and found burner heads will need to be replaced.
Near Leander, TX 78641
Andy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 01/17/2020
REFRIGERATOR LG LMXS30776S/01 "arrived on site to install previously diagnosed and ordered parts. Due to the left RC door leaking from the water filter area, I removed and replaced the left RC door and installed a new water filter assembly. I removed the ice maker assembly and the dispenser assembly from the old door and installed them to the new door. Checked all water connections and were dry. Tested the door components and all were functioning. No water leaks observed during service, job completed."
Near Temple, TX 76502
Arthur B.
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite to install RC evaporator cover from prior tech’s diagnosis. Removed shelving and removed broken RC evaporator cover and installed new replacement. Also used longer 1/4 screws to secure cover to shroud. Reassembled and tested unit. No air gaps found. No other issues found. All water connection were dry at time of service.
Near Manchaca, TX 78652
Luis
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site for water leaking. Found split on knuckle of icemaker water line,replaced water line tested icemaker no leaks."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/17/2020
FREEZER KITCHENAID KRFC302ESS02 "Arrived on site to replace broken ice maker tray coupling, after replacing, unit tested good."
Near Austin, TX 78701
Jacob
Job Details: 01/17/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for screen to unit being damaged. Tested unit. Found that front display screen was not working correctly. Replaced display panel. Tested unit. Unit test good. No issues at this time. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived onnsite and site and used filter and kit to repair. Unit is now operating as designed.
Near Austin, TX 78701
Jacob
Job Details: 01/17/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for u it having deep scratches. Found scratches. Replaced outer door trim. No issues at this time. Job complete
Near Austin, TX 78701
Leonardo
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to replace scratched handle, upon inspection we found the handle was scratched, replaced. No problems detected."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/17/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven not powering on. Customer stated that after running self clean cycle unit had lost power. Turned circuit breaker off and gained access to thermal fuse. Measured thermal fuse resistance and found opened. Removed failed fuse and installed new. Powered unit on and performed diagnostics mode, tested all operations. All tested good. Spoke with customer on user care guide."
Near Manor, TX 78653
Cliff
Job Details: 01/17/2020
COOKTOP WHIRLPOOL WCE55US0HS01 Part that was shipped was correct part number but box was incorrectly packed and incorrect part inside. Office will need to re-order part and set return appointment.; ordrng 1 W11111805 (HARNESS)
Near Austin, TX 78701
Jacob
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit handles on unit. Only needs left handle replacement. Replaced handle. No issues at this time. Job complete
Near Austin, TX 78704
Luis
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for ice in freezer. Found large gap between door and cabinet found freezer door not sealing. Removed door and cleared all ice,installed new brackets,reassembled freezer compartment and door checked door seal good."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2020
WASHER MAYTAG MVWB765FW3 Arrived onnsite and found failed valve. Replaced valve. All checks good. Unit is now operating as designed.
Near Seguin, TX 78155
Richard
Job Details: 01/17/2020
MICROWAVE KITCHENAID KMHS120ESS2 Arrived onsite for the microwave with door open displayed. Upon inspection found that the upper inner lock was stuck. Adjusted spring and issue is resolved. Complete.
Near Leander, TX 78641
Jonathan S
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for refrigerator making a rattle sound. Performed diagnostics mode and found air baffle motor at fault. Will need to order air baffle and schedule ordrng 1 WPW10479155 (AIR BAFFLE )"
Near Wimberley, TX 78676
Kevin
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site and found right hand fresh food door gasket is tearing, Replaced gasket and used heat gun to straighten it. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2020
DRYER WHIRLPOOL WED6620HW1 Arrived onsite and installed console. All checks good. Unit is now operating as designed.
Near Wimberley, TX 78676
Kevin
Job Details: 01/17/2020
ICE MACHINE MAYTAG MSS26C6MFZ00 "Arrived on site and inspected refrigerator and found small amount of ice along backside of icemaker wall and small amount built up on top of icemaker edge, took one picture. Ran test 44 and 45 and found water is barely trickling in when filling. Checked water dispenser and it is trickling here as well spoke with tech line and they recommended checking water pressure at primary inlet valve and found water pressure is weak here. A new inlet valve will correct issue.ordrng 1 WPW10238100 (valve-inlt)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site to install previous diagnosed part. Gained access to failed defrost sensor and installed new. Performed diagnostics mode and tested sensor and found passed in diagnostics mode. All tested good, no water leaks detected durning service."
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/17/2020
RANGE UNKNOWN UXB1200DYS0 "Arrived on site for customer complaint of loud grinding noise, found faulty blower, I replaced blower, unit tested good."
Near Kingsbury, TX 78638
Richard
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JCD2292KTB Arrived onsite for the refrigerator freezing in the refrigerator compartment. Ran diagnostics and found that the damper control was stuck open. Replaced damper control and temp sensor. Refrigerator tested fine and no leaks detected. Complete
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/17/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived to inspect unit with not turning off complaints, found blowers working properly. Ran diagnostics and found communication errors, console is shorting out, removed and replaced and tested good"
Near Austin, TX 78732
Paul
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JFC2290RTB00 Arrived onsite for the refrigerator with door closing and wobbling issues. I found the shims not under the back right side correct because the floor from left to right in the rear is not level and I showed this to ms. Ms stated that Wilson Appliance had come out and replaced the back right roller. I corrected the shims and tried to level the unit but the front left leveling foot is stripped and the right one is in bad shape also. Need to replace both leveling feet to complete service. Ordering WPW10515763 ROLLER-CAB & WPW10515762 ROLLER-CAB ordrng 1 WPW10515762 (ROLLER-CAB)
Near Wimberley, TX 78676
Kevin
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site and set refrigerator into a diagnostic cycle and found the noise customer is hearing is the compressor running. The noise is normal and reported situation to tech line, no water leaks from connections at time of service, job complete 7726920646"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTE254ESS Arrived onnsite and installed detergent dispenser. Reports of intermittent failure to open. Found loose flap door gasket. All checks good after repair.
Near Austin, TX 78727
Tyler B.
Job Details: 01/17/2020
DRYER LG DLE7200WE "Arrived to inspect unit with no power. Found correct voltage, found voltage in control. Removed control and replaced and tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/17/2020
COOKTOP WHIRLPOOL G7CE3034XS00 Arrived on site and was advised of customer complaints and concerns. Ordering 2 elements and all switches as result. Correcting heating issues and cooktop on light. ; ordrng 1 WP74007840 (switch- in) and 1 WP8273992 (elmnt-surf) and 1 WPW10189281 (elmnt-surf) and 1 WPW10312185 (switch-inf) and 1 WPW10312185 (switch-inf) and 1 WPW10326246 (switch-inf)
Near Smithville, TX 78957
Cliff
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose a washer that is not completing cycles. Tested unit and found low cold water pressure from wall. Homeowner will need to have water pressure issue corrected to complete repair. No leaks were found at time of service.
Near Leander, TX 78641
Andy
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator making noise. Tested and inspected unit and found all operations to be normal. Called tech line and spoke with JK (SR# 7726919283) Made aware of stated issue and what was found. Was instructed that unit is operating as designed and to instruct customer on use and care and practice for best performance. Did as instructed. No repairs are needed at this time. No water leaks present at time of service.
Near Canyon Lake, TX 78133
Robert
Job Details: 01/17/2020
RANGE WHIRLPOOL KGCU467VSS01 Arrived onsite for the stovetop gas knobs hanging up when turning. Upon inspection we found that the covers around the knobs were touching them. Adjusted covers and tested everything working properly now. Complete
Near Burnet, TX 78611
James
Job Details: 01/17/2020
MICROWAVE GE PT7800SH8SS Arrived on site and tested operation. Found damper door motor running constantly when door closed. Accessed assembly and found damper door not making contact with switch. Adjusted plate and tested. Door now making contact with switch. Unit tests good. Job complete
Near Austin, TX 78747
Jacob
Job Details: 01/17/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for unit not staying in the start position when pushed. Test unit. Found that start button was not holding start position to continue cycling. Replaced start button. Tested unit. Unit test good. No issues at this time. Job complete
Near Leander, TX 78641
Lou
Job Details: 01/17/2020
RANGE WHIRLPOOL KDRS467VSS04 "arrived on site to install previously diagnosed and ordered parts. Due to the keypad failure, I removed and replaced the keypad with ribbon harness and tested the unit. Unit operated as designed with no error codes. No gas leaks detected during service, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 01/17/2020
DISHWASHER JENN-AIR JDB9800CWS2 Arrived onsite for the dishwasher not having lights on the door. Ran diagnostics and that the touch panel was not working. Installed new touch panel and tested. Everything is working properly. No leaks detected. Complete.
Near Buda, TX 78610
Kevin
Job Details: 01/17/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced control panel diagnosed by previous technician, no water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Jonathan S
Job Details: 01/17/2020
FREEZER KITCHENAID krmf706ess01 "Arrived on site for refrigerator freezing up on FC evaporator after evaporator fan assembly was replaced for power failure occurring. Gained access to FC evaporator and inspected terminal connectors. Performed diagnostics mode and tested FC evaporator fan. Ran test 6 defrost cycle. Found heater activating. Measured resistance on defrost thermostat and found at 3.1 K ohms and found within range, was at room temperature. Called Whirlpool tech support and spoke with Justin. Went over prior repair and testing. He stated it would need stealth UI replaced. Spoke with customer on failure. We are going to see if resetting will correct failure before replacing UI. Informed customer on where to look for ice developing and possible sounds that may occur if failure reappears. Customer will call at first signs of failure. (SR# 7726918680)."
Near Manchaca, TX 78652
Leonardo
Job Details: 01/17/2020
OVEN WHIRLPOOL WFG505M0BB2 "arrived on job to diagnose oven, upon inspection we found the oven was not igniting, igniter did not activate and oven light was off, ordered parts and rescheduled. Office to set time ; ordrng 1 W11126814 (CONTROL ) and 1 W11176454 (IGNITOR )"
Near Jarrell, TX 76537
Al
Job Details: 01/17/2020
WASHER WHIRLPOOL MVWB765FW3 Arrived to install previously ordered part.Removed and replaced the valve.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/17/2020
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived to inspect cooktop with scratches. Confirmed the complaint and took pics, replaced top and tested good"
Near McGregor, TX 76657
Jonathan M
Job Details: 01/17/2020
COOKTOP JENN-AIR JGCP436WP02 "Arrived on site to install previously diagnosed parts. Replaced igniter harness and tested unit. Unit continued to click on the front right burner. In addition to this burner, the middle back burner started clicking when in use as well and clicked 3 other burners when clicking. The back right burner also started clicking the middle back burner when in use. It would only cease when the middle back burner was turned on. Called Techline and spoke to TJ SR# 7726918822. He advised that he would file a report to his engineering team due to multiple issues going on and all the repairs already made to this unit.
Near Austin, TX 78750
Paul
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL KDPE234GPS0 "Arrived onsite for the dishwasher with a broken rack. I found the left side adjuster broken and the rail separating. I found the door not closing good because the hinges are bent. The left adjuster and rail will need to be replaced. When this happened it put a dent on the inner door panel and I will find out if the inner door would be covered. I took pics of the door. Ordering W11259785 TRACK, WP8534854 HINGE-DOOR, WP8534853 HINGE-DOOR, & PARTS AUTHORIZATION for W10908291 DOOR-INNER. The office will need to RS the call depending on the part authorization.; ordrng 1 PARTSAUTHORIZATION (W10908291 DOOR-INNER) and 1 W11259785 (TRACK) and 1 WP8534853 (HINGE-DOOR), rqstng P&A on 1 WP8534854 (HINGE-DOOR)"
Near Cedar Park, TX 78613
Lou
Job Details: 01/17/2020
WASHER LG WT5070CW "arrived on site to inspect washer check maintenance. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed. I removed the water hoses from the valve and checked the screens and they were good. Tilted the unit back to inspect underneath and all checked good. I recommended that the customer should change the water hoses to braided hoses every 5-6 yrs or as needed. No repairs needed at this time. No water leaks observed during service, job completed."
Near Volente, TX 78641
Lou
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "arrived on site to inspect refrigerator doors popping open when closing. Upon further inspection, I found that when closing the left rc door the right rc door pops open. I advised the customer that when closing the doors, the left door should always be closed before the right due to the left door million causing damage to the right door gasket. I contacted Techline and spoke to Dustin and advised of my findings and Dustin advised that the left door is the heaviest of the two doors and there is no place for air to go and right door pops open; open both at same time close at same time or left door first. Dustin advised no repairs needed to be made and provided file #7726915664. I did find that the unit was not level and was tilted forward. I attempted to level the door, but this caused both door hinges to wedge against the cabinet and the right door would not close at all. I re-leveled the unit the best the cabinets would allow and tested the doors and
Near New Braunfels, TX 78130
Robert
Job Details: 01/17/2020
DRYER AMANA NED4655EW1 Arrived onsite for the dryer making a metallic noise when spinning. Upon inspection we found that there was a coin stuck in the felt. Removed coin and tested. Sound is no longer present. No other issues were found. Complete.
Near Spicewood, TX 78669
Luis
Job Details: 01/17/2020
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on sit scores no ice. Ran diagnostic recirculated pump to pushing water through dispenser diagnosed faulty pump,installed a new pump powered unit on ran diagnostics unit working as designed. ; used 1 W11325175 (PUMP) from stock"
Near Austin, TX 78734
Paul
Job Details: 01/17/2020
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for a dryer that’s not heating. Ms stated the dryer heats but it’s taking multiple cycles for clothes to dry. I found the house vent restricted causing no air flow. I explained this to the customer and she is calling a vent cleaning service. I found the dryer cycling between 115-165 degrees with the vent hose disconnected but with it connected the temp reached 170 degrees and remained idle. Call complete.
Near Seguin, TX 78155
Richard
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 Arrived onsite for the refrigerator having frost build up in freezer. Upon inspection found that the door gasket is not sealing properly. ; ordrng 1 W10407216 (gasket-fip)
Near Austin, TX 78729
David Z
Job Details: 01/17/2020
DRYER WHIRLPOOL WED5000DW0 "Arrived on site to diagnose dryer that was taking multiple cycles to dry clothes. Performed diagnostics and found heating is working properly. Washer was not spinning out clothes, and as a result the dryer was dealing with extra wet clothes. Dryer vent had noticeable amounts of lint in it, but seemed to have decent ventilation. All is working as designed at this time. Advised customer to have dryer vents cleaned as they did have some buildup, but fixing the spin issue in the washer should resolve this. Call complete."
Near New Braunfels, TX 78130
Robert
Job Details: 01/17/2020
OVEN AMANA AGR5330BAS3 Arrived onsite for the oven not heating properly. Ran diagnostics and found that the oven temperature is slightly high. Adjusted user temperature 10 degrees cooler. Tested oven temp at 425 per customer request. Oven temperature is now accurate. No other issues found complete.
Near Austin, TX 78737
Leonardo
Job Details: 01/17/2020
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to replace push rod, we replaced the push rod and retested, all tests passed no problems detected. Complete"
Near Austin, TX 78734
Paul
Job Details: 01/17/2020
DRYER LG DLE9577SM Arrived onsite for the dryer to replace the previous diagnosed parts. I replace the high limit thermostat and tested the dryer. I didn’t have any heat. On the previous visit I tested voltage at the dryer and had 241VAC but I was only getting 120VAC now missing L2. The customer stated they hadn’t tried to use the dryer since I left. I looked at the circuit breaker and it wasn’t showing tripped. I turned the breaker off and back on and had 241VAC. I tested the dryer. The dryer is working as designed.
Near Austin, TX 78721
Scott
Job Details: 01/17/2020
DRYER MAYTAG MGDC465HW0 Arrived on site for dryer making noise . Found one of rollers was failing . Replaced rollers belt and pulley . Tested unit and noise is no longer present . Did recommend customer have vent cleaned . Cleaned out lint in dryer . Lint is no longer present . Job complete .
Near Liberty Hill, TX 78642
James
Job Details: 01/17/2020
RANGE JENN-AIR JDRP536WP03 Arrived on site and found streaks inside outer glass. Disassembled door and cleaned glass. Reassembled and found door functions properly. Job complete
Near Bastrop, TX 78602
Cliff
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is randomly tripping the breaker. Tested all parts and components and found no mechanical failures at this time. Advised homeowner due to GFCI breaker unit could possibly trip it due to ungrounded parts. No further repairs are needed and no leaks were found at time of service.
Near Buda, TX 78610
Robert
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW1 Arrived onsite to replace parts previously ordered. Installed new control and dispenser housing. Ran calibration and checked or leaks. No leaks detected at this time. Everything working properly. Complete
Near Austin, TX 78705
Luis
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JS42SEDUDW15 "Arrived on site for cracked water line. Replaced damaged line and connector,turned on water no leaks at connections. Tested water dispenser no water from dispenser,ran icemaker,icemaker filled with water,water to valve,smart valve not passing water to dispenser unit will need a new valve; ordrng 1 WPW10159842 ( VALVE), states that autho needed"
Near Austin, TX 78705
Luis
Job Details: 01/17/2020
REFRIGERATOR JENN-AIR JS42SEDUDW15 "Arrived on site for cracked water line. Replaced damaged line and connector,turned on water no leaks at connections. Tested water dispenser no water from dispenser,ran icemaker,icemaker filled with water,water to valve,smart valve not passing water to dispenser unit will need a new valve; ordrng 1 WPW10159842 ( VALVE), states that autho needed"
Near Killeen, TX 76549
Al
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW Arrived to inspect defective drawer.Confirmed the complaint and removed and replaced it.Job complete
Near Austin, TX 78738
Brandon
Job Details: 01/17/2020
WASHER LG WM5000HVA "Arrived on site for customer complaint of unit leaking, found leak coming from door bellow/gasket and the drain hose connection. Ordering bellow/gasket and hose. ordrng 1 5214FR4058Y (HOSE) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 MDS64934202 (BELLOW/GASKET)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for unit with ice building in feezer under basket. Found gasket hanging down. Removed door, found door was too far separate to lock in gasket. Unit will need freezer door to complete repair.; ordrng 1 CNOTE (PART AUTHO ) and 1 CNOTE (OFFICE RS ) and 1 LW10547320 (dor-fip ss)"
Near San Marcos, TX 78666
Robert
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for the refrigerator water dispenser leaking. Upon inspection we found that the water line going to door was not plugged in correctly. Reseated water line and tested no leaks detected.
Near Round Rock, TX 78665
Al
Job Details: 01/17/2020
DRYER MAYTAG MEDX655DW1 Arrived to inspect dryer not drying.Confirmed the complaint and checked continuity on all parts and determined the timer was defective.Removed and replaced it.Reassembled and unit tested as designed and now heats.Job complete
Near Del Valle, TX 78617
Scott
Job Details: 01/17/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Arrived on site ,installed filter head. Used liner repair on two largest cracks in freezer , ordering more liner repair due to finding more cracks . Ordering control,dampener ,thermistor . Autho.; ordrng 1 242278801 (thermistor assembl) and 1 242303001 (damper assy) and 2 8201700 (repair kit)s and 1 A01078804 (control) and 1 AUTHO"
Near Belton, TX 76513
Arthur B.
Job Details: 01/17/2020
DRYER MAYTAG MEDB755DW0 "Arrived onsite for customer complaint of dryer not starting. Removed back panel and found harness to thermal fuse broken. Removed and replaced wire harness, reassembled. Adjust motor so it is sits right in bracket. Reassembled and tested unit. Dryer now works as designed. Dryer vent and lint trap was clean of lint at time of service."
Near Austin, TX 78748
Luis
Job Details: 01/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for deli control issues. Removed faulty control,installed a new deli control tested deli control unit working as designed."
Near Austin, TX 78758
David Z
Job Details: 01/17/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site to diagnose a washer that was unresponsive and only spinning in 1 cycle. Ran diagnostics and found control is fairly unresponsive. Took 3 tries to get unit to go into diagnostics and when it did it was slow to run the cycle. Was able to get unit to finish diagnostic mode, and also tested a drain and spin. Unit was mechanically functional other then slow control. Ordering 1 W11249158 Control. .; ordrng 1 W11249158 (cntrl-elec)"
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived to replace dispenser, removed door and dispenser, replaced and tested unit and unit tested good"
Near Hewitt, TX 76643
Dylan T.
Job Details: 01/17/2020
DRYER MAYTAG MEDB765FW0 Arrived on site customer complaint was dryer wouldn’t come on ran the unit more than 10 times started every single time cannot find anything wrong working as designed
Near Troy, TX 76579
Dylan T.
Job Details: 01/17/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site customer complaint was dryer was making an awful squeaking noise found the pulley was bad replaced with maintenance kit ran the unit everything else works as designed
Near Kyle, TX 78640
Kevin
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site and inspected refrigerator and found waterline is blocked, after clearing it water will now dispense normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78745
Jacob
Job Details: 01/17/2020
DRYER MAYTAG MGDC215EW2 "Arrived onsite for something inside of unit lint trap. Tested unit. Found that a piece of bunjie cord inside unit. Removed bunji. Tested unit. Unit test good. Also customer said the lint screen broke off of handle to pull out the lint screen. Ordered part. Rescheduled with customer. Customer is ok to drop off part on the porch, if not home.; ordrng 1 WPW10717210 (screen)"
Near Austin, TX 78759
David Z
Job Details: 01/17/2020
REFRIGERATOR GE GFE28GSKESS "Arrived on site to install previously diagnosed parts. Installed parts and retested unit. Unit powered on and began cooling immediately. Unit is working as designed at this time. Since doors were open and things had warmed, advised to contact us again in the event things freeze since we can not immediately test. Call complete."
Near Cedar Park, TX 78613
Lou
Job Details: 01/17/2020
DRYER LG DLEX5170W "arrived on site to inspect dryer check maintenance. Upon further inspection, I tested the unit by turning it on and found that the element is operating as designed. I disassembled the unit and checked all components and all components checked good. I cleaned what little lint was inside and verified the rollers, pulley and belt were good and they all were. I reassembled the unit and advised the customer that the unit is operating as designed. No lint observed at the end of service, job completed."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/17/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site to install previous diagnosed part. Removed failed valve and installed new. Performed diagnostics mode and tested valve operation. Monitored operation and inspected for possible water leaks. Ran automatic test cycle and all passed. All tested good, no water leaks detected."
Near Canyon Lake, TX 78133
Robert
Job Details: 01/17/2020
WASHER MAYTAG MVWX655DW Arrived on job for the washer not starting spin cycle. Ran diagnostics and found that the control board was not unlocking or locking the lid. Replaced control board and ran calibration. Everything is working properly. Complete.
Near West, TX 76691
Jonathan M
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW8040DW4 Arrived on site for a washer with a low flow error code. Inspected unit in work area. Placing it in diagnostics and found F3E2 (inlet water temperature fault) and an F8 E1 (long fill). The customer stated that the water had been weeping into her unit even hours past running a cycle. Tested unit in diagnostics and unit passed all tests. Replaced housing and water valves and tested unit. Unit worked as designed. Call complete.
Near Burnet, TX 78611
James
Job Details: 01/17/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation. Found no water getting to unit and valves are humming. Inspected for clogs and found to be clear. Installed new valve and tested. Found motor pulley not grabbing belt properly and has damaged the belt as well causing a screeching sound when motor is braking. Unit will also need new motor and belt to complete repair; ordrng 1 W10890624 (motor-drve) and 1 WPW10006384 (drive belt)
Near San Marcos, TX 78666
Robert
Job Details: 01/17/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for the refrigerator not cooling. Upon inspection we found that the evaporator was iced over. Checked continuity on thermistor and heater both checked good. Ran diagnostics and found that the control board was not allowing the heater to turn on. We were able to cycle heater on manually. Replaced control and defrosted refrigerator. Everything is working properly. No leaks detected. Complete.
Near Austin, TX 78723
Scott
Job Details: 01/17/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for back left burner going out on low setting . Adjusted valve . Flame pattern is is now correct on all settings . No gas leaks detected at time of service . Job complete .
Near Leander, TX 78641
Lou
Job Details: 01/17/2020
DISHWASHER KITCHENAID KDTE204GPS0 "arrived on site to install previously diagnosed and ordered parts. Due to the tub front legs being badly bent and the door hinges rubbing badly, I removed all components from the old tub and transferred them to the new tub. I installed a new sump/motor assembly. Installed the unit into the cabinet and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78735
Leonardo
Job Details: 01/17/2020
MICROWAVE IKEA IBMS1455DS00 "Arrived on site to test unit for not functioning, upon testing we found the switches read correctly but the control board had not been functioning, replaced control board and retested. All functions returned and passed all tests. Switches checked out. Complete"
Near Liberty Hill, TX 78642
James
Job Details: 01/17/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and found lower oven liner chipped. Touched up with liner paint. Job complete
Near Austin, TX 78749
Brandon
Job Details: 01/17/2020
DISHWASHER BOSCH SHX65T55UC/07 "Arrived on site for customer complaint of e25 error code, I removed drain pump, didn’t find any debris, I reinstalled pump and reset control, unit tested good.