We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78739
Leonardo
Job Details:
07/02/2021
Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Manor, Texas 78653
Wesley
Job Details:
07/02/2021
Arrived onsite and found unit with actuator failure. Ordering actuator to repair. ; ordrng 1 W10913953 (Actuator)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Round Rock, Texas 78681
David S
Job Details:
07/02/2021
"Arrived on site for sealed system repair. I gained access to the compressor and dryer. I punctured the dryer and found the system fully charged. I found the compressor no building pressure. I installed a new compressor, Orion board, non-uv dryer, and access valve. I pulled a vacuum on the system and found it holding vacuum. I put a measured charge of 4.65 oz into the system and found it holding. I put the unit into normal operation no found the pressures building as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cedar Park, Texas 78613
David S
Job Details:
07/02/2021
Arrived on site for dishwasher not completing cycles. Upon further inspection found the UI was non responsive. We gained access to the UI and found no visible damage. We replaced the main control and reassembled the unit. Still the UI would not respond to commands indicating the UI is bad and needs to be replaced. Ordering UI rescheduled. ordrng 1 W11165145 (UI)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEFXDA
Near Austin, Texas 78738
Luis
Job Details:
07/02/2021
"Arrived on site for no cool. Fans running,found compressor not powering on,checked voltage to inverter good reading 120vac and 6vdc diagnosed a defective inverter. Part is on back order informed customer will still order part. ; ordrng 1 12002799 (Inverter control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near West Lake Hills, Texas 78746
Luis
Job Details:
07/02/2021
Arrived on site for water leaking diagnosed a frozen drain in evaporator compartment. Defrosted drain removed ice build up in drain checked water drainage good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Georgetown, Texas 78628
Lou
Job Details:
07/02/2021
"Arrived on site to inspect refrigerator not dispensing water. Upon further inspection, I tested the dispenser and found no water coming out. When I removed the kick plate, I found the filter not inserted all the way. Removed the filter and re-inserted it and tested the dispenser and it is operating as designed. Tested the ice maker and it is operating as designed as well. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Georgetown, Texas 78626
Tommy
Job Details:
07/02/2021
Arrived onsite for dishwasher not drying. Upon arrival found unit was operating as designed spoke with customer on unit using rinse aid and need for rinse aid. Unit had no error codes and ran fully through diagnostics. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Austin, Texas 78759
Matthew
Job Details:
07/02/2021
"Arrived onsite for ice forming in freezer. Upon inspection found door not closed properly. Warm ambient air entering freezer compartment and frosted over. Warm air also causing ice in bin to melt and fuse together. Ice maker is working. Pulled door and removed ice. Tested unit and door is now closing properly, seal is good. If symptoms persist may consider replacing door rails."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HB0
Near Austin, Texas 78723
Jacob
Job Details:
07/02/2021
Arrived onsite for unit having a look handle. Customer showed handle being loose. Pulled handle off and tightened the screws. Put handle back on the door. Tested door. No issues at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Liberty Hill, Texas 78642
Cliff
Job Details:
07/02/2021
Arrived on site to diagnose a washer that is not cycling properly. Found service pointer for unit that updates part for shifter to correct issue. Replaced shifter with updated part and all checks good at this time. No leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Red Rock, Texas 78662
Noah D
Job Details:
07/02/2021
"Arrived on site to inspect unit for not starting, upon inspection found the unit was still dropping about 60 volts from the right leg when started. Spoke with Techline and documented Sr # 7731150111 customer must have electrician come and fix outlet. Complete"
We serviced a
AMANA MICROWAVE
Model MVH230E01
Near New Braunfels, Texas 78130
Andrew
Job Details:
07/02/2021
Arrived on site to test unit for broken door handle. Found handle is broken. ; ordrng 1 R0713641 (Handle(black))
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS00
Near Lockhart, Texas 78644
Noah D
Job Details:
07/02/2021
"Arrived on site to inspect unit for not cooling correctly, upon inspection found the units ff evap was blocked with ice, cleared ice and replaced thermistor. All functions worked. Fan worked. Complete"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Austin, Texas 78704
Kevin
Job Details:
07/02/2021
"Diagnosis sent to KB/office,
We serviced a
MAYTAG DRYER
Model MGD7230HC0
Near Florence, Texas 76527
Jonathan S
Job Details:
07/02/2021
Arrived on site for dryer not completing cycle on sensor dry. Inspected unit and work area. Performed diagnostics mode and checked error codes and found stuck key error code. Tested her light and found light not turning off. Measured resistance at control for sensor and opened. Gained access to harness and found not connected properly at quick connect. Corrected connection and performed diagnostics mode. Tested sensor bar and found light going off as designed. Called Whirlpool tech support and spoke with Joel . Went over cycle selections with customer. Joel stated unit is working as designed. Job completed (SR# 773154668).
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Liberty Hill, Texas 78642
Cliff
Job Details:
07/02/2021
Arrived on site to diagnose an oven that is not heating. Found lower oven tod open and replaced it. All is working properly at this time.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU14F2QWR
Near Round Rock, Texas 78681
Jimmy J.
Job Details:
07/02/2021
Arrived on site for COLD BUT NOT FREEZING. FREEZING SOMEWHAT RANDOMLY. CAN HEAR THE FAN RUNNING. PUT WATER IN THERE AND IS COLD BUT NOT FREEZING. KIND OF SLUSHY. Took temps and freezer was cooling at 10 degrees F. Removed evaporator cover and found a good frost pattern over coils. Customer stated after they removed all items from the freezer and allowed it to defrost then plugged it back in and turned the temp setting to coldest setting it began cooling and freezing properly. Explained the importance of allowing the shelves to have a gap in the back to allow proper air flow. Lowered the temp setting to 4.5 which should be close to recommended. Customer stated they had it jam packed during the cooling issues. Now the freezer only had bags of veggies and a few ice cooler blocks.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, Texas 78754
Matthew
Job Details:
07/02/2021
Arrived onsite to replace previously diagnosed parts. Replaced OWI sensor. Tested unit and unit is functioning properly. When in diagnostics did flash code for FAE2 vent wax motor. No other codes. Customer has adjusted water temperature as well.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Leander, Texas 78641
Kayman
Job Details:
07/02/2021
Arrived onsite for washer not cycling. Upon inspection I found the unit full of water. I vacuumed out the water and lifted the unit. I found the drain pump wires had come disconnected. I re secured the wires and tested the unit in auto diagnostics. The unit is now working as designed and no leaks were detected during time of service. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, Texas 78732
Robert
Job Details:
07/02/2021
Arrived on job to replace doors. Didn?t get the top left door. ; ordrng 1 W11518697 (DOOR) and 1 W11518699 (DOOR)
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near New Braunfels, Texas 78132
Andrew
Job Details:
07/02/2021
"Arrived on site to replace control and transformer from previous diagnosis. Replaced parts, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Austin, Texas 78747
Luis
Job Details:
07/02/2021
"Arrived on site for water leaking. Diagnosed water leaking from fill tube not fully inserted to fill cup and frozen drain,cleared drain,installed fill tube correctly to fill cup tested icemaker no leaks"
We serviced a
GE MICROWAVE
Model PEB7226SF2SS
Near Leander, Texas 78641
Kayman
Job Details:
07/02/2021
Arrived onsite for microwave sparking. Upon inspection I found the wave guide cover has a char mark next to it on the cavity. I removed the cover and found the magnetron stem is burnt/fried and the wave guide is damaged (see quick pic) I advised the customer that no safe repair can be made to the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Lockhart, Texas 78644
Noah D
Job Details:
07/02/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the unit did fill and did not move, checked motor in icemaker and it was shorted. Replaced icemaker and did full test. All functions returned. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Kyle, Texas 78640
Jacob
Job Details:
07/02/2021
"Arrived onsite for the having dawn soap poured into the rinse aid dispenser. Looked at the dispenser and saw some soap that was poured in the rinse aid dispenser. Cleared out the left over soap. Called tech line, and was told to just pour water into the rinse aid to help rinse out any remaining soap in the dispenser. Spoke with Austin got sr#7731155322. No issues at this time. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Liberty Hill, Texas 78642
Cliff
Job Details:
07/02/2021
Arrived on site to diagnose an oven with a light not turning off. Found rivet that holds door switch in place not fully locked in allowing switch to move and not contact strike. Fixed rivet and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Manor, Texas 78653
Matthew
Job Details:
07/02/2021
"Arrived onsite for washer not draining. Upon arrival put unit in diagnostics and found stored error code for long drain. Inspected pressure hose connector, hose and port, all looked good. Inspected drain hose and was good. Ran auto test and all passed. Ran fill then drain and completed without error. Ran drain and spin and completed without error. No other codes are present. Could not duplicate the issue. Unit is draining. Could have been possible excessive detergent use. Instructed customer on on proper use and cycle selections. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, Texas 78746
Luis
Job Details:
07/02/2021
Arrived on site for defective icemaker and heater. Replaced icemaker and heater ran diagnostics passed ran fill test passed.
We serviced a
KENMORE DRYER
Model 110.6613241
Near Austin, Texas 78737
Kevin
Job Details:
07/02/2021
"Arrived on site and inspected dryer and found airflow meter is showing restricted removed vent hose and found lint buildup in the vent hose, after removing it used airflow meter again and found it is still somewhat restricted. Recommend it to homeowner that vent to the exterior of the home be clean by a service. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Georgetown, Texas 78628
Lou
Job Details:
07/02/2021
"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I tested the dispensers and found the ice dispenser motor is functioning, but no ice is being dispensed. I removed the ice bin and found a large clump of ice in the bottom of the bin. Also found ice/frost built up under the ice bin and on the couplings. When dispensing ice, the bin is jumping off the coupling due to the clump if ice in the bin and on the couplings. I cleared the ice from the bin and ice chute plate and couplings and found that the ice door/separator is not closing all the way and allowing warm air up into the ice bin and melting the ice. I advised the customer of my findings and am ordering the ice door/separator and scheduled return service . No water leaks observed during service.; ordrng 1 W11423781 (Ice door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Austin, Texas 78717
Justin
Job Details:
07/02/2021
"Arrived on site for a refrigerator with the IM not working. Upon arrival the customer stated it was only the upper IM not functioning. I took temps and found the FC at 2?F, the RC at 37?F, and the ice box at 12?F. I then put the unit into diagnostics mode. I found the IB fan turning on, the thermistor was good, it harvested as designed, read bin as empty, but the water was not coming to the IM. I removed the fill tube from the line at the top left door hinge. I then activated test 97 in diagnostics and found water still coming from the line. This indicates a frozen fill tube and a good valve. I then activated the fill tube heater and found correct 12.7VDC, but it never came on. I ohmd out the heater and found it open. We will need to replace the full tube heater in order to repair.I am ordering the fill tube and the office will have to reschedule.. ; ordrng 1 W11223012 (Fill Tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Georgetown, Texas 78628
Lou
Job Details:
07/02/2021
"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which sounded like a metal on metal screeching noise. I placed the unit in diagnostics and checked error codes and found none. Tested the unit in manual test mode and tested spin cycle. On medium spin, when the basket increased RPMs, the unit began to make the noise. I tilted the unit back and removed and replaced the drive belt and retested on medium spin and the unit operated as designed. I tested on high spin and the unit operated as designed. I demonstrated to the customer after the repair and unit continued to operate as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near San Marcos, Texas 78666
Brandon
Job Details:
07/02/2021
"Arrived on site for customer complaint of unit not washing dishes, found error codes F4E3 and F7E1, found failed Sump/motor, part was ordered and not received at time of service, will need sump. ; ordrng 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID OVEN
Model KOCE507EBL05
Near Austin, Texas 78746
Kevin
Job Details:
07/02/2021
"Arrived on site and replace control board diagnosed on previous visit, after replacement took one picture of oven heating properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, Texas 78754
Wesley
Job Details:
07/02/2021
Arrived onsite for irregular compressor noise during start up. Ongoing issue. Popping sounds. Was able to verify issue. Office to reschedule ; ordrng 1 WPW10143759 (Dye drier) and 1 W10507884 (Compressor) and 1 W10913906 (Access valve)
We serviced a
WHIRLPOOL COOKTOP
Model WFC150M0JB0
Near Dale, Texas 78616
Noah D
Job Details:
07/02/2021
"Arrived on site to inspect unit for not turning off the cooktop on signal, upon inspection found all switches worked correctly and the unit did not seem to malfunctions, reset unit and tested. Complete"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Austin, Texas 78737
Kevin
Job Details:
07/02/2021
"Arrived on site and inspected washer and found several saved lid lock errors. Lid lock will not engage. Only prescreened Part that arrived was control board, and attempted repair by replacing this but it did not correct the issue. A new lid lock will be needed to complete repair.; ordrng 1 W10810403"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, Texas 78717
David S
Job Details:
07/02/2021
Arrived on site for washer leaking into tub when not on. We found the valve stuck open and weeping. We replaced the valve and leveled the unit. We tested the unit and found it working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Leander, Texas 78641
Kayman
Job Details:
07/02/2021
Arrived onsite for wall oven with not available error code. Upon inspection I found the error pops up when trying to use the bake function. The customer stated that they cycled power but it did not fix the issue. I found F1E0 stored in the unit. I recommended replacing the main control board as per the techsheet instruction. The customer agreed so I went to turn off the oven. I found the breaker was mislabeled and the resident might not have cycled power correctly. I found the correct breaker and cycled power. I found the unit no longer showing errors. I tested the unit in bake and it preheated as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, Texas 78759
Matthew
Job Details:
07/02/2021
"Arrived onsite for washer agitator issues. Upon inspection found faulty actuator. Per whirlpool service pointer, the actuator must be replaced. Repositioned actuator for temporary use unit parts arrive. Office to reschedule ; ordrng 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Austin, Texas 78729
David Z
Job Details:
07/02/2021
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Austin, Texas 78759
Justin
Job Details:
07/02/2021
"Arrived on site for a washing machine leaking. I put the unit into diagnostics mode and found stored error code F2E3 for mismatch of control and UI. I ran the encoder test and found it as designed per test #4. I then ran a test cycle while having access to the valve and found no leaks. I gained access to the bottom of the unit and found no sign of a leak either. I inspected the bellows and found no pin holes or leaks. I then manually activated the cold and hot valve for a while, but no leaks occurred. The customer stated it happened while testing the unit in a rinse and spin after install. I ran a rinse and spin cycle but found no leak. I found the unit working as designed. No leaks observed at the time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZHV00
Near Georgetown, Texas 78633
Jonathan S
Job Details:
07/02/2021
Arrived on site for site for refrigerator freezer having ice developed on front of freezer ceiling. Inspected unit and work area. Found door not sealing. Removed items from freezer and found door would seal. Raised leveling feet to help door close. Recommend to remove some food items from unit to allow door to seal. Found shelf in RC broken. Job completed. No water leaks detected.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5230BDS
Near Austin, Texas 78758
David Z
Job Details:
07/02/2021
"Arrived on site to diagnose vent hood that has the fan blade rubbing on the support rods. Removed filter and checked the fan blade. I was able to wiggle the blade and it was hanging down on the left side. Removed blade and found the motor was not fully screwed into its brace, so it was drooping on the left. Tightened all screws on the motor and verified it was holding tight. Installed blade and ran on high speed. Found no vibration or rubbing. Unit working as designed at this time. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Manor, Texas 78653
Wesley
Job Details:
07/02/2021
Arrived onsite and found unit unplugged. Plugged unit in and tested for burning smell. Found piece of debris had. Burned during the defrost to cause the smell. Advised the customer on cause of smell. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
07/02/2021
Arrived on site for Not Starting or Not Operating - Dryer. No power when on button pushed. Checked voltage at the wall and got 240. Removed top cover and found connector that feeds power to board disconnected. Reconnected voltage wire connector to board. Dryer powered on as designed. Dryer heating as designed. Job completed.
We serviced a
GE REFRIGERATOR
Model PSS29NGSABB
Near Robinson, Texas 76706
Tyler
Job Details:
07/02/2021
Arrived on site for refrigerator not making ice. Upon arrival I ran a diagnostic check on the icemaker and found that the motor was stuck I was able to test voltage and found 120 V going to the icemaker after replacing the icemaker I was able to verify that the water inlet valve is still functioning as designed I informed the customer will take 24 hours to fill the bucket up with ice. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAW2
Near Georgetown, Texas 78633
Lou
Job Details:
07/02/2021
"Arrived on site to inspect dishwasher leaking water and not draining. Upon further inspection, the customer advised that he had a cycle going and they left the home and when they came back they found water leaking out the front at the bottom the door. I pressed the cancel button and the drain pump came on and drained the water from the unit. I placed the unit in diagnostics showing error code F6E4. Cleared the code and continued with testing. While the unit was dispensing water into the tub, I manually tested the float switch and it is operating as designed. I let the unit complete testing and it operated as designed. I advised the customer that something was holding the float switch down and not allowing the switch to open and turn the water off. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, Texas 78704
Kevin
Job Details:
07/02/2021
"Arrived on site and replaced Control Board and Control Panel diagnosed on previous visit, new control panel comes with extra long screws because short ones will not hold onto corners anymore. However installing the extra long screws popped out front panel on the corners.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Red Rock, Texas 78662
Noah D
Job Details:
07/02/2021
"Arrived on site to inspect unit for not closing normally. Upon inspection found the unit was unlevel in the back, leveled front of unit and instructed customer on how to install shims. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, Texas 78641
Cliff
Job Details:
07/02/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
GE DISHWASHER
Model GDT535PSJ5SS
Near Round Rock, Texas 78681
Kayman
Job Details:
07/02/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78737
Leonardo
Job Details:
07/02/2021
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, Texas 78732
Leonardo
Job Details:
07/02/2021
Arrived on site to test unit for unit not washing. Found bad wash motor. Will return with sump and motor office to reschedule. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS3
Near West Lake Hills, Texas 78746
Kevin
Job Details:
07/02/2021
"Arrived on site and inspected dishwasher and found dishwasher is not mounted properly and door is rubbing against cabinet when attempting to close it. Uninstall the dishwasher and remounted it centered and properly and it is now working correctly,
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Austin, Texas 78717
Justin
Job Details:
07/02/2021
"Arrived on site for a range with burners not heating properly. Upon arrival the customer stated the oven was not working and they felt the cooktop was taking longer to cook foods. I found the burners working as designed and explained to the customer on how the level of heat on the flames cannot change. I put the unit into diagnostics mode and found stored error code F8E0 for cooling fan speed to low, and had repeated 10 times. I then tried to manually activate the cooling fan and it never turned on. I gained access to the control and found all connections and the harness good. I found no obstructions in the fan either. I found the hall sensor good at the control. This indicates a faulty cooling fan. I am ordering the fan and the office will have to reschedule.; ordrng 1 W11107275 (Cooling Fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Georgetown, Texas 78633
Jonathan S
Job Details:
07/02/2021
"Arrived on to install previous diagnosed part. Removed failed control and UI , installed new and found same results. Found RC door insulation collapse in door and causing door not to engage switch. Had to double up pads for switch to engage. Will need to replace RC door.; ordrng 1 W11377266/STAINLESS (LEFT RC DOOR)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Austin, Texas 78723
Wesley
Job Details:
07/02/2021
Arrived onsite and replaced icemaker and valve and harness. Unit is now operating as designed and set up to produce ice. All checks good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, Texas 78753
Matthew
Job Details:
07/02/2021
Arrived onsite for washer not spinning. Upon inspection found unit not completing a cycle. Ran diagnostics and found fill error codes. Ran test and found failed fill valve. Replaced valve and tested. Unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW88HEAW0
Near Austin, Texas 78704
Scott
Job Details:
07/02/2021
"Arrived on site ,replaced valve and wl sensor . After running diagnostics, no water at stage 4 . Found wl sensor was ohm out of range . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL WASHER
Model WTW5000W3
Near Andice, Texas 78628
Lou
Job Details:
07/02/2021
"Arrived on site to inspect washer not cleaning clothing. Upon further inspection, I placed the unit in diagnostics and manually tested agitate and found the basket moving with the agitator. Tilted unit back and found the actuator not seated correctly. Using a ziptie, I secured the actuator to the cam shifter and tested as a temporary fix until I can return with the actuator. Unit is operating as designed. I advised the customer of my temporary repair and am ordering the actuator and CNOTE-LSO PER CUSTOMER REQUEST. No water leaks observed during service. ; ordrng 1 W10913953 (Actuator) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Canyon Lake, Texas 78133
Andrew
Job Details:
07/02/2021
Arrived on site to replace compressor and filter drier. Found no issues with evap did however find the compressor pulling 2.6amps and was extremely hot to he touch. Replaced compressor and drier. System held vacuum for 20mins. Charged system to specs. Found no signs of leaks from solder joints or anywhere. FC evap develop ideal frost pattern. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS2
Near Austin, Texas 78730
David Z
Job Details:
07/02/2021
"Arrived on site to follow up on unit not pumping into chill plate.s. Found the recirc pump sounded like it was grinding and not pumping hard enough , verified by previous tech. Replaced recirc pump and retested. Found unit is now workin"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR4HW6
Near Bruceville-Eddy, Texas 76524
Tyler
Job Details:
07/02/2021
"Arrived on site for refrigerator not cooling. Upon arrival I found both compartment temps were over 70 degrees. After inspection of FC I found evap fan motor running but evap coils had no frost, moister or cold build up and instead felt hot to the touch. After inspecting the compressor work area I found amperage to compressor was over 6amps and rising. Condenser fan motor was complete seized up but was receiving proper voltage. The return low side line was hot enough to burn things when touched. At this time the compressor has stopped pumping no returning refrigerant through system. Office will need to reschedule after ahs autho and part availability is known.; ordrng 1 297279500 (Condenser fan motor) and 1 5304475098 (Compressor kit) and 1 242039204 (Condenser coil) and 1 5303918284 (Evap coil kit) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access coupler) and 1 Cnote (Need ahs autho)"
We serviced a
WHIRLPOOL OVEN
Model GMC305PDT07
Near Killeen, Texas 76543
Al
Job Details:
07/02/2021
"Arrived on site and inspected a combo wall unit, where the microwave when customer attempts to start the unit the display reads DOOR found the door switches and the oven bake element were defective causing the individual malfunctions. I replaced the bake element and ordered the microwave door interlocks and oven door latch due to an F5E1 error code thats intermittent. Office to reschedule return services due to part availability. (See attention notes); ordrng 1 WPW10195934 (Door latch) and 1 4375346 (INTERLOCK SWITCHES)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Georgetown, Texas 78633
Jonathan S
Job Details:
07/02/2021
"Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Tested dispenser operation and monitored for water connection. All tested good, no water leaks detected."
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV152KWA
Near Temple, Texas 76504
Tyler
Job Details:
07/02/2021
Arrived on site for microwave not turning on. Upon arrival found power supply giving 120v from outlet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Waco, Texas 76710
Tyler
Job Details:
07/02/2021
Arrived on site for refrigerator not making ice. Upon arrival I checked temps in freezer and found unit sitting right at 0?. Upon further inspection of the icemaker I found no broken wires or harnesses anywhere and I tried to run a diagnostics on the icemaker but found the motor was stuck in the harvest position and not allowing the cycle to complete unit was receiving the proper DC voltage I did replace the icemaker and reassembled and tested the unit I found that the icemaker fully harvested as designed and was allowing water to come in from the valve and inform customer that unit would need at least 24 hours to fill the bucket up with ice. No leaks during repairs call complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TBB
Near Killeen, Texas 76549
Al
Job Details:
07/02/2021
"Arrived on site and inspected a garage refrigerator with cooling issues. Confirmed the complaint and found the temperatures were 72/77. Accessed the evaporator and found NO frost pattern on the evaporator and a small ice buildup on the top right that was stagnant and contributing to the cooling issues. Determined this would be a sealed system repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Spicewood, Texas 78669
Leonardo
Job Details:
07/02/2021
Arrived on site to test unit for handle coming off. TestUnit and found loose screws. Secured handle screws test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Waco, Texas 76704
Tyler
Job Details:
07/02/2021
Arrived on site for rains not allowing oven section of unit to kick on. Upon arrival customer stated that the igniter seemed like it would turn on but it was not igniting the gas or allowing gas to come out I then verified there was a solid 120 V connection between the igniter main control and the valve but during test I found the igniter was not gLowing hard enough to allow any gas to pass through the burner Ive been replaced igniter reassembled and tested the unit and found that the oven kicked on very quickly and loud for functionality and a very healthy flame to ignite. At this time unit is functioning as designed call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Killeen, Texas 76549
Al
Job Details:
07/02/2021
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB2
Near Killeen, Texas 76543
Al
Job Details:
07/02/2021
Arrived on site and to install previously ordered parts. Found the trim (left and right side) plastic was broken not securing the glass. I went ahead and installed the handle and handle trim and reordered the trim. I ordered 2 for each side to prevent not completing the repaiR due to defective parts. NEEDS MORE WORK ; ordrng 2 W10761014 (Trim GLASS)s and 2 W10761018 (TRIM for Glass door)s
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Killeen, Texas 76542
Al
Job Details:
07/02/2021
"Arrived on site and inspected dryer not heating. Confirmed the complaint and checked the element, thermostat, cutoff and found the time was defective causing the malfunction. Removed and replaced it after authorization and unit works properly. JOB COMPLETE"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBRA
Near Georgetown, Texas 78626
Tommy
Job Details:
07/02/2021
"Arrived onsite for refrigerator flipping breaker at random. Upon arrival found no damage to outlet or unit power cord or visible damage to control. Plugged unit back in and unplugged unit ice maker to isolate load spoke with customer on letting unit run for awhile and that I would return later this afternoon. Found all fans operating as designed and compressor operating as designed. Let unit run for about 4 hours found breaker did not trip with ice maker load taken away. Unit had bad ice maker motor causing tripReplaced ice maker and plugged in unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Dripping Springs, Texas 78620
Brandon
Job Details:
07/02/2021
"Arrived on site to replace ice maker, filter housing, and ice container, after replacing all parts, unit tested good."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS3
Near Manor, Texas 78653
Matthew
Job Details:
07/02/2021
Arrived onsite to replace control. Tested unit and unit is functioning properly. Job complete
We serviced a
GE REFRIGERATOR
Model GSH25ISXLSS
Near Austin, Texas 78739
Robert
Job Details:
07/02/2021
Arrived on job for complaints of leaks from freezer. Found drain blocked with ice. Removed blockage and test drain. Also removed ice from bottom of freezer. No additional leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Georgetown, Texas 78633
Jonathan S
Job Details:
07/02/2021
"Arrived on site for refrigerator not cooling. Inspected unit and work area. Found ice buildup on evaporator. Gained access to evaporator and found unit not defrosting. Performed diagnostics mode and tested defrost cycle and found pulsating voltage. Measured thermistor and found both in range. Found failed control not sending correct pulsating voltage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN602ESS01
Near Austin, Texas 78735
Luis
Job Details:
07/02/2021
Arrived on site for clicking complaint. Found noise from diffuser replaced diffuser assembly found crisper baffle also making noise ordering diffuser ; ordrng 1 WPW10169528 (Diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Del Valle, Texas 78617
Jacob
Job Details:
07/02/2021
"Arrived onsite for unit mam noise. Heard the unit making some what of a loud noise from the freezer side. Pulled the unit away from the wall a little bit and kind of pushed on the wall in the freezer and noise would get less and less. Looked at the back part of wall and saw that the foam had moved, took flat head screw driver and pushed some of foam back inside and noise quieted even more. No issues at this time. Job complete"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Austin, Texas 78729
David Z
Job Details:
07/02/2021
Arrived on site to install previously diagnosed inverter to resolve compressor not running. Installed new inverter and reset unit. Verified compressor fired up and is cooling as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near New Braunfels, Texas 78130
Andrew
Job Details:
07/02/2021
"Arrived on site to replace previously diagnosed left side panel. Replaced panel, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Austin, Texas 78745
Luis
Job Details:
07/02/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near New Braunfels, Texas 78130
Andrew
Job Details:
07/02/2021
Arrived on site to test unit for no ice production and water spilling over. Found ice maker not responding to diagnostics. Needing ic maker to fix issue. Office to reschedule.; ordrng 1 W10873791 (Ice maker)
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near New Braunfels, Texas 78132
Andrew
Job Details:
07/02/2021
"Arrived on site to replace both controls and UIs from previous diagnosis. Replaced parts, tested unit to 350, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, Texas 78717
David S
Job Details:
07/01/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, Texas 78660
Wesley
Job Details:
07/01/2021
Arrived onsite for dishwasher not drying and found unit with f7 error code preventing heater function. Tested unit and reset in diagnostics to repair heater function. All checks good. Unit is now operating as designed. Advised customer on tips and tricks for best dishwasher performance.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Burnet, Texas 78611
Cliff
Job Details:
07/01/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker shorted and not calling for water. Replaced icemaker and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMEW00
Near Taylor, Texas 76574
Wesley
Job Details:
07/01/2021
"Arrived onsite and found unit start device had gone out but unit had been left plugged in and running which burned out the compressor. Putting a test start device on it yielded a seized compressor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near New Braunfels, Texas 78130
Noah D
Job Details:
07/01/2021
"Arrived on site to inspect unit for not dispensing ice, upon inspection found the unit was clogged with loose ice and the auger was broken, cleared ice and customer was able to use ice, ordering actuator. Office to reschedule WRS315SDHM01HR95051439; ordrng 1 2152713 (solenoid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, Texas 78660
Wesley
Job Details:
07/01/2021
"Arrived onsite and found repeat compressor failure. Initial symptom was clicking start device. Replaced start device for possible start device problem, but symptom remained the same. Compressor would attempt to run for 30 seconds before relay would reset. Compressor hummed like it is jammed and not making full rotations. Extremely hot from jammed motor symptom. Possible start device failure followed by being left unattended while continuously attempting start resulting in heat damage to new compressor. Ordering compressor to repair. ; ordrng 1 W11480426 (Compressor) and 1 W10913906 (Access valve) and 1 Unknown (Dye filter drier)"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Austin, Texas 78729
Justin
Job Details:
07/01/2021
"Arrived on site for a washing machine getting an F27 error code. I found the error code was flashing on the UI, and the error code is for overflow condition. Upon further inspection I found the customer had installed an automatic soap dispenser into the unit and the line on it was kinked. I could not get the error code to clear, therefore I could not properly test the unit. The water pressure was good and there were no kinks in the pressure hose. I called techline and spoke to Andrew and received SR# 77311140962. Andrew informed me that the error code will not disappear until the issue is fixed. He also stated that the automatic soap dispenser rig should not be causing the issue, unless it was causing over suds. He recommended to replace the pressure switch in unison with the pressure hose to fix the issue. I am ordering the pressure hose and the office will need to reschedule.; ordrng 1 W11252474 (Pressure Switch Hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Killeen, Texas 76542
Tyler
Job Details:
07/01/2021
Arrived on site for refrigerator needing previously diagnosed system repair. Upon arrival reconfirm that compressor was failing and I recovered Refrigerant. After installing a new compressor access valve and UV dryer I pulled the vacuum for 15 minutes and found that there were no leaks in the unit. I recharged the system with 4.27 ounces of refrigerant and let the unit run for another 20 minutes found the pressures sitting at 150 psi on the high side and zero on the low side. Informed customer it would take at least 24 hrs to allow unit to cool properly. Call complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Braunfels, Texas 78132
Noah D
Job Details:
07/01/2021
"Arrived on site to inspect washer for not starting cycle, upon inspection found the display lit up but it did not try and sense, checked functions of control and saw no light. Ordering control and returning with drain pump. Office to reschedule ; ordrng 1 W11524820 (CONTROL )"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Bastrop, Texas 78602
Matthew
Job Details:
07/01/2021
Arrived onsite to replace previously diagnosed parts. Replaced main control and had no effect on unit. Verified voltage to control but control would not power on. LED not eliminated. Isolated components at control and did not have any effect. Ordering valve and another control. Returning with UI. Contact SW on a next arrival prior to installing parts. Office to reschedule ; ordrng 1 W11216837 (valve) and 1 W11388022 (CONTROL )
We serviced a
GE MICROWAVE
Model JVM1660BB001
Near Canyon Lake, Texas 78133
Andrew
Job Details:
07/01/2021
Arrived on site to test unit for not heating and burning smell. Found diode was burnt and smoking. Recommend replacing diode. Ordering mag and cap as a precautionary. Office to reschedule. ; ordrng 1 WB27X10240 (Capacitor) and 1 WB27X1160 (Diode) and 1 WB49X10226 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Leander, Texas 78641
Kayman
Job Details:
07/01/2021
Arrived onsite for refrigerator not dispensing ice. Upon inspection I found the unit is dispensing and producing ice but the customer has concerns with the alignment of the doors and the ice bin is sticking out with gaps. I removed the ice bin and ice maker house omg and tried to re seat everything but the ice bin still has gaps and looks crooked. The side of the ice bin hits the center mullion as the door is closed. I adjusted the FC door to where this does not happen. I am ordering a ice bin for return service. Office to R/S due to part availability. ; ordrng 1 W11109888 (Ice bin) and 1 W11126296 (Cover)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Hutto, Texas 78634
David S
Job Details:
07/01/2021
"Arrived on site for range turning itself on and off. We inspected the unit and work area. We found the unit unplugged. We tested the bake, broil, and the thermal fuse all check good. We checked voltage to the terminal block and found l1 120vac L2 120vac and l1 to L2 240. We found no wiring damaged or shorted to ground anywhere. We called safety and spoke to Kent. I advised Kent of the situation. We replaced the control and tested the unit. It is now working as designed. Job complete."