Near , TX 78641
Paul
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS51EC0HS00 Arrived onsite for the oven with baking issues. Ms stated the oven browns too fast on the top of product before the rest of the product is done. I tested the oven temps at 350 degrees. I found the oven cycling between 331-384 degrees. I put a -10 degree offset in the control and tested. The temp is averaging 348 degrees and is working as designed. Mr and I put in a pre-cooked loaf of bread that MW stated had been burning on the top at 350 degrees for 3 minutes and the loaf came out perfect and crisp on all sides. Call complete.
Near Leander, TX 78641
Lou
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW7300DW1 "arrived on site to inspect washer making noises. Upon further inspection, the customer advised that the unit has begun to make the squeaking noises it made before the last repair. I placed the unit in diagnostics showing error code F0E5-off balance load. Cleared the code and continued with testing. Unit operated as designed with no unusual noises. I placed the unit in manual test mode and tested high speed spin and still could not duplicate the noise. I tilted the unit back and found where the rotor appeared to have been rubbing on the floor due to the weight of the basket and the unit feet not lowered enough. I lowered the feet raising the unit up and retested and the unit is operating as designed. No,water leaks observed during service, job completed."
Near Kyle, TX 78640
Kevin
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and inspected washer and found saved error codes for overload, off balance load, locked rotor, long fill. Found drain hose is sealed into PVC and has no air break. Basket wobbles on shaft, attempted to inspect it further and wash plate would not separate it is seized will need to bring back all associated parts. Wash plate will need to be broken off, no water leaks from connections at time of service.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Near Temple, TX 76501
Jonathan M
Job Details: 01/21/2020
OVEN WHIRLPOOL WFE505W0HZ1 Arrived on site for oven with an F5 E1 code. Inspected unit in work area. Unit displayed both at 5 E1 (door latch operation) and F1 E0 (control board failure) codes.
Near Blanco, TX 78606
James
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site and tested operation. Found unit trips breaker with in 20 seconds of powering on. Tested fans and found evaporator fan motor reading open. Also found control visibly failed. Replaced both and found unit still tripping breaker. Ohmed compressor and found sidings shorted to body of compressor. Installed new compressor, stub, and drier. Charged with 5oz 134a and tested. Unit now operating properly. Job complete"
Near Austin, TX 78731
Cliff
Job Details: 01/21/2020
RANGE WHIRLPOOL JES8850BAS Arrived on site to diagnose a range with a burner that is not functioning. Tested unit and found infinite switch and burner for left front burner both shorted. Also knob will need to be replaced. Replace switch today and am ordering burner and switch.; ordrng 1 W10823722 (elmnt-surf) and 1 WP74011579 (knob cust)
Near Austin, TX 78721
Scott
Job Details: 01/21/2020
WASHER ELECTROLUX EFLW317TIW1 "Arrived on sit for unit stopping cycle . Ran diagnostics ,for door lock error . Replaced lock ,reran diagnostics .got motor control error .ordering motor motor control, control,wl sensor . Will need two men . ; ordrng 1 2MAN and 1 5304505436 (WL SENSOR ) and 1 5304510357 (CONTROL) and 1 5304515226 (MOTOR ) and 1 5304516720 (MCU)"
Near Canyon Lake, TX 78133
Richard
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW4950HW1 Arrived onsite for the washer leaking water. Upon inspection found that the washer was damaged from during the shipping process. Water valve was broken and and lid latch was broken. Could not get the lid off because it was damaged. Customer called the company they bought the washer from and they stated that they are in the process of giving the customer a replacement washer. Complete.
Near Austin, TX 78729
Wesley
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived onnsite and found unit running with both compartments at room temp. Took amp draw and found .3 amps. Advised customer that unit has failed sealed system and will need compressor. Possible cause poor airflow due to obstructed condenser coils. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)
Near Austin, TX 78741
Leonardo
Job Details: 01/21/2020
RANGE WHIRLPOOL WFE301LVQ0 "Arrived on site to test unit, upon inspection we found the broil element was not getting correct voltage from board, replaced board and retested, element flowed and passed tests, sent invoice to office to run cc. Complete Wpw10476684"
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH53521HZ0 "Arrived on site for microwave making loud buzzing noise. Gained access to high side circuit. Tested diode and found failed diode. Tested magnetron to ground and found fail magnetron. Recommend to replace high voltage side.
Near New Braunfels, TX 78130
Richard
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived onsite for the washer not going into the spin cycle leaving clothes wet. Ran diagnostics and found no error codes and realized that the customer was using normal regular cycle and found that the spin cycle feature was turned off causing the issue. Turn spin cycle on and washer tested fine and no leaks detected. Complete
Near Temple, TX 76502
Jonathan M
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for microwave with broken light. Customer advised that he had broken it trying to take it out. Found light bulb broken at the stem still tightly woven in the socket. Removed old lightbulb and replaced with new light bulb. Unit worked as designed. Call complete.
Near New Braunfels, TX 78132
Robert
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for complaints of the oven liner bubbling. Upon inspection we found that the lower portion of the liner is in fact bubbling and peeling up. Called tech line and they advised us that this a a cosmetic issue and is only covered the first 30 days of purchase. Sr 7726941482 gave customer the phone number for customer care. Complete.
Near Austin, TX 78704
Jacob
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for unit not making ice. Tested unit. Found that ice maker was not responding in diagnostic mode. Ordered correct part. Rescheduled with customer ; ordrng 1 W11115534 (icemaker)
Near Austin, TX 78704
Luis
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice ran diagnostics diagnosed faulty thermistor,replaced motor assembly,secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Ran diagnostics test air flow good. Changed defrost setting to basic.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/21/2020
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of long drying times on dryer. Tested unit and found roof venting clogged. Advised to have roof venting cleaned out. This will allow proper venting and maximum drying. Customer will have venting cleaned.
Near Austin, TX 78736
Kevin
Job Details: 01/21/2020
DRYER MAYTAG MEDB855DC4 "Arrived on site and found dryer was purchased as is with a large dent on the right hand side that is allowing drum to make contact with inside of cabinet while tumbling. Assemble dryer and straightened panel to allow drum enough space. After correction it is now operating normally, unit is new and there is no lint found at time of service, job complete"
Near Round Rock, TX 78665
Andy
Job Details: 01/21/2020
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer not drying properly. Tested and inspected unit all operations with unit operating as designed. Found vents need to be cleaned. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near New Braunfels, TX 78130
Richard
Job Details: 01/21/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PP RF 83306410. Arrived onsite for the refrigerator ice maker not working. Installed new fill tube kit and called tech line. Ran diagnostics and all functions worked correctly and water filled ice tray. Complete
Near New Braunfels, TX 78132
Richard
Job Details: 01/21/2020
OVEN WHIRLPOOL WEE750H0HV0 Arrived onsite for the oven coming on by its self.
Near Austin, TX 78717
Paul
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not powering on. On arrival the unit was working. I checked stored error codes and the unit had an F0E5 stored multiple times. I ran service test 12 and the unit completed the cycle and worked as designed. I advised the customer to do a power reset if it happens again. Call complete.
Near Round Rock, TX 78681
Paul
Job Details: 01/21/2020
DRYER WHIRLPOOL WED8620HC1 Arrived onsite for the dryer that only gets the clothes dry on timed dry and any other cycle takes multiple cycles to dry. I found the dryer not leveled correctly keeping the clothing from rotating and contacting the sensor bars correctly. I found the temp and airflow good. I adjusted the leveling feet on the unit and tested. The unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 01/21/2020
DRYER MAYTAG MGD5500FW0 "arrived on site to inspect dryer noises. Upon further inspection, the customer had a load drying when I arrived. I could not hear any grinding noises. Removed the clothing articles and disassembled the unit. Did not find any debris in the drum gaskets. I found that the tension pulley roller, the ack right roller and the front left roller were not rotating well and there was debris on the axle. I advised the customer of my findings and I removed and replaced the belt, tension pulley roller and all four drum rollers. Cleaned the lint from the unit and reassembled the unit and tested. Unit is operating quietly as designed. No lint observed at the end of service and no gas leaks detected during service, job completed."
Near Horseshoe Bay, TX 78657
James
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and installed new filter head. Tested operation and found unit working properly. Job complete
Near The Hills, TX 78738
Brandon
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KFIS20XVMS2 "Arrived on site for customer complaint of unit freezing everything in fresh food section. I put unit into diagnostic mode, tested the damper function, damper passed test, tested thermistors, the temperatures tested good and thermistors were not open or shorted. Found faulty control board, ordering control. ; ordrng 1 WPW10312695 (electronic control)"
Near Georgetown, TX 78633
David Z
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to diagnose fan noise issue coming from FC that was persisting after door replacement. Examined in the unit and verified the defrost heater did melt down the ice on the Evap, but ice was still present on the fan motor and blades. T Melted down ice with steam and retested fan. Fan is now blowing as it should.
Near Austin, TX 78753
David Z
Job Details: 01/21/2020
DRYER WHIRLPOOL NED4655EW1 "Arrived on site to diagnose a dryer that was not drying at all and making some noise. Performed diagnostic and found no air moving through the unit, but it was heating. Removed venting for lint screen and found blower wheel was completely disconnected. Checked threads and found threads were good. Cleaned out housing and reattached the blower wheel. Ran unit and found it was now working as designed and moving air. If issue persists we will need to replace the Blower wheel. Call complete."
Near Buda, TX 78610
Kevin
Job Details: 01/21/2020
DRYER WHIRLPOOL WED8000DW3 "Arrived on site and found moisture sensor has failed after correcting dryer is now operating normally. No lint found in dryer at time of service, job complete"
Near Kyle, TX 78640
Kevin
Job Details: 01/21/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site and found freezer door handle is loose after correcting door is operating normally. No water leaks detected at time of service, job complete"
Near Cedar Park, TX 78613
Paul
Job Details: 01/21/2020
REFRIGERATOR LG LMXC23746S/00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I found the fans running in the FC but the temp is not getting below 10 degrees with it set at -2 degrees. The RC is temping at 40 degrees with it set at 36 degrees. I checked the compressor and found it only drawing a half an amp. The compressor is inefficient and not pumping correctly. I advised the customer to call LG. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2020
WASHER LG WT5680HVA "Arrived on site for washer continues to fill with unit powered off. Performed diagnostics mode and found cold water solenoid not shutting all the way allowing water to leak in unit.Removed failed valve and installed new. Performed diagnostics mode and tested valve operation while monitoring for leaks. All tested good, no water leaks detected. Paid in full on credit card."
Near Austin, TX 78759
Wesley
Job Details: 01/21/2020
MICROWAVE KITCHENAID KMHS120ESS1 Arrived onnsite and found manual cam adjustments and and correction of the cam position. Swapped screws for better Interlock support. All checks good.
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG525S0JS0
Near Horseshoe Bay, TX 78657
James
Job Details: 01/21/2020
ICE MACHINE KITCHENAID KUIC18NNTS2 Arrived on site and found customer wants unit cleaned thoroughly. Cleaned tubes and ran cleaner through system to clean inside tubes and evaporator plate. Job complete
Near Little River-Academy, TX 76554
Dylan T.
Job Details: 01/21/2020
WASHER ROPER RTW4516FW2 Arrived on site customer complaint was transmission was leaking also found that the Actuator was broken; ordrng 1 W10913953 (actuator)
Near Austin, TX 78725
Scott
Job Details: 01/21/2020
FREEZER GE PYE22PSHFSS Arrived on site for fresh food warm . Found fresh food evap covered in frost . Nonwater leaks detected at time of service . Ordering evap cover heater see notes ; ordrng 1 AUTHO and 1 WR17X27084 and 1 WR50X10108 (thermostat defrost f) and 1 WR51X10131 (heater def asm fz) and 1 WR60X29099
Near Austin, TX 78738
Brandon
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF110PABB3 "Arrived on site for customer complaint of unit not completing cycles. I put unit into diagnostic mode and found 8-2 error code, drain issue. I ran drain pump, drain pump tested good. Checked polarity of outlet, tested good. Found faulty control board after unit would not complete diagnostic cycle.
Near Austin, TX 78744
Luis
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site for light issue. Found freezer led not operating and fresh food led dim,diagnosed faulty led module in freezer,installed a new freezer led module powered unit on all leds working as designed."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite and found torn bellow. Replaced bellow and tested. All checks good, unit is now operating as designed leak free."
Near Georgetown, TX 78626
Cliff
Job Details: 01/21/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washer that is not spinning. Found shifter failure code and shifter not operating properly. Replaced shifter and calibrated unit. All is working properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Cliff
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDFE104DSS4 Arrived on site to replace previously ordered parts. Found upper rack rails not resetting properly into fully closed position preventing the door from closing. Both upper rack rails will need to be replaced to complete repairs. Found control board and latch not needed but control panel has been damage due to excessive moisture caused by rack rail failure. Panel will also need to be replaced on the return trip. .; ordrng 1 W11259785 (RAIL) and 1 W11259786 (RAIL)
Near Austin, TX 78737
Kevin
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site and sat refrigerator into a diagnostic cycle and used tests to start all functions and customer selected the compressor noise is what they are hearing. At this time compressor sounds normal customer says it is louder intermittently. Recommended that they continue monitoring it seal test and has a minimum five year warranty and can be replaced if it is going out. No water leaks from connections at time of service, job complete"
Near Killeen, TX 76542
Arthur B.
Job Details: 01/21/2020
MICROWAVE KITCHENAID KMHS120ESS4 Arrived onsite for customer complaint of OTR microwave under counter light not coming on. Checked voltage at socket and found not voltage found. Found relay on control board is bad.. ; ordrng 1 W10881539 (cntrl-elec)
Near Austin, TX 78754
Scott
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site ,replaced main control . Unit lit is now responding to touch controls . Job complete"
Near Austin, TX 78703
Jacob
Job Details: 01/21/2020
MICROWAVE FRIGIDAIRE FGMO205KFC "Arrived onsite for unit not powering on. Tested unit. Found that Fuse above the magnetron was burned out. Ordered part. Rescheduled with customer. ; ordrng 1 5303319550 (fuse,thermal cutout)"
Near Belton, TX 76513
Jonathan M
Job Details: 01/21/2020
RANGE WHIRLPOOL WFE505W0HW1 Arrived on site for oven that was overheating. Inspected unit in work area. Customer advised that he was coming out of the top of the door and was causing the handle in the glass to become extremely hot. Call tech line and spoke to Kevin SR # 7726941368. He asked me to check the door seal for any abnormalities. No defects were found. He advised the this was normal operation. Call complete.
Near Marble Falls, TX 78654
James
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and installed new ui and ice door. Instructed customer that the unit will need 24 hours to verify temps stabilized. Job complete
Near Austin, TX 78729
David Z
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose dishwasher with dispenser not staying closed. Examined dispenser and found latch broken and not able to stick. Replaced dispenser and retested. Latch now properly locks and seals properly. All is now working as designed. No water leaks found at time of service. Call complete.
Near Austin, TX 78746
Kevin
Job Details: 01/21/2020
DRYER WHIRLPOOL WED5620HW0 "Arrived on site and inspected dryer and found no voltage on L2, adjusted plug on dryer and heating has returned. Also recommended to customer that an electrician we consulted to replace the outlet to ensure dryer continues to work. Job complete"
Near Austin, TX 78750
Cliff
Job Details: 01/21/2020
DISHWASHER KITCHENAID KDFE104HBL0 Arrived on site to diagnose a dishwasher that is not draining. Found debris caught in drain pump and preventing it from running. Removed debris from pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Al
Job Details: 01/21/2020
REFRIGERATOR FRIGIDAIRE FFHS2311LB "Arrived to inspect side by side refrigerator not making ice.Removed and replaced the ice maker and adjusted the freezer temperature, which was set at 1 with 9 being the coldest.There were ice cubes harvesting in the defective ice maker.All water lines were dry at the time of service.Customer needs to change the water filter to get maximum results.Job complete"
Near Georgetown, TX 78626
Al
Job Details: 01/21/2020
RANGE WHIRLPOOL WFE540H0ES1 Arrived to inspect F9E0 error code.Confirmed the complaint and checked the plug at the wall and on theCalled Whirlpool Tech line and spoke with DAVID. SR7726941664 AdVised to REPLACE THE CONTROL.Removed and replaced the control and unit tested as designed.Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I found that the unit had not been defrosted and due to the thickness of the ice on the evaporator and around the parts needing to be replaced, I advised the customer that I would have to reschedule to allow them to defrost the unit.
Near Jarrell, TX 76537
Dylan T.
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site customer complaint was plastic dishes were not drying very well show customer to run the hot water before you starting the dishwasher and the hot water heater needs to be turned up a little bit was only at 110°
Near New Braunfels, TX 78130
Richard
Job Details: 01/21/2020
WASHER MAYTAG MVWB855DC3 Arrived onsite for the washer going from wash to sensing multiple times. Ran diagnostics and found error code F7E5 shifter failure. Ran a agitating cycle and worked fine ran a spin cycle and washer did not shift into spin cycle. Ordering parts and office to reschedule. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10777956 (harns-wire)
Near Austin, TX 78737
Leonardo
Job Details: 01/21/2020
COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site to test unit for clicking ignitors, upon inspection we found the unit was working correctly, did a full run through of the cooktop, passed all tests.
Near Canyon Lake, TX 78132
Richard
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Near Bee Cave, TX 78738
Brandon
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for customer complaint of unit not washing dishes after it fills, I found faulty pump/motor, I replaced pump/motor, unit tested good. No leaks at time of service."
Near Austin, TX 78734
Luis
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for door issues. Adjusted hinge and front adjustments,remolded fresh food door seal."
Near Austin, TX 78757
David Z
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site to diagnose washer with a loc message and reported leak. Checked unit over and verified control lock had been triggered and control panel was locked out. Showed customer how to lock / unlock control panel. They said they felt like there had been a small puddle under the front left foot, but no evidence was present. Advised to reduce soap usage 40% as I did see soap trails down the front, so leaks are probably just oversuds. Ran diagnostic cycle and no errors or leaks were present. Advised to run a clean cycle to remove some of the sud buildup. Advised on use and care. Call complete, no water leaks found at time of service."
Near Rogers, TX 76569
Dylan T.
Job Details: 01/21/2020
WASHER MAYTAG MVWB865GW0 Arrived on site customer complaint was washing machine wouldn’t add any water into it found it had a bad water valve replaced a part ran the unit everything worked as designed all lines are dry
Near Austin, TX 78704
Jacob
Job Details: 01/21/2020
DISHWASHER JENN-AIR JDB8200AWP0 Arrived onsite for unit stopping during normal cycles. Tested unit. Found that control was shorting out. Replaced control board. Tested unit. Unit test good. No leaks at this time.
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for for refrigerator left RC door handle loose. Inspected unit and work area. Removed handle screw and check door screw. Tighten door handle and tested door operation. All tested good, no water leaks detected durning service. Spoke with customer on user care guide."
Near New Braunfels, TX 78130
Robert
Job Details: 01/21/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on job for for one burner on the range top not heating. Tested voltage coming out of the switch and only found 15 volts. Replaced switch and tested again 240 volts are now present and the burner is now working. Complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/21/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived onnsite and found unit had just been used and using hot pads was unable to budge from install. Reset unit to factory setting and found all to be operating as designed. In event of console needed, 2 man required."
Near Buda, TX 78610
Kevin
Job Details: 01/21/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and inspected washer and found no saved error codes, ran automatic cycle test 12 and everything passed. Spoke with techline and 7726943038, because there is no error codes and washer is passing all tests they recommended replacing control and control panel again. 7726943038; ordrng 1 W11319991 (PANEL)"
Near Kyle, TX 78640
Leonardo
Job Details: 01/21/2020
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to test unit for low temp, upon inspection we found the elements had been cycling on and off, replaced burners and infinite switches due to service pointer, retested and all burners works . complete"
Near Hutto, TX 78634
Andy
Job Details: 01/21/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer noise and burning smell. Tested and inspected unit and found no burn smell or signs of burning. Found failed rollers, belt and pulls. Removed failed parts and replaced with new. Tested unit and all operations are normal and no burning smell. Instructed customer to keep an eye on unit for a while to be safe and instructed to have house vent cleaned. No other repairs are needed at this time."
Near Kyle, TX 78640
Leonardo
Job Details: 01/21/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site to test unit for not draining, upon inspection we found the dishwasher was not draining at all, checked on all functions in testing and found control board was unresponsive, ordered control board and rescheduled. Office to set time ; ordrng 1 W11225084 (CONTROL )"
Near Nolanville, TX 76559
Arthur B.
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived onsite to install new compressor to 5 door dual evaporator refrigerator. Removed compressor and installed new dye drier, process stub using braising methods. Vacuumed unit down and charged with 5.5oz of R134a refrigerant. Observed fronts patterns. Good frost patterns forming. Advised customer to wait 24hrs prior to placing items back into unit. All water connections were dry at time of service."
Near Temple, TX 76502
Dylan T.
Job Details: 01/21/2020
OVEN MAYTAG MER8800FZ2 Arrived on site customer complaint was they didn’t like the way the oven smelled when they preheated ran the unit through diagnostic couldn’t find anything wrong at this time working as designed
Near Cedar Park, TX 78613
Paul
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived onsite for the refrigerator that started leaking again from underneath when water is dispensed or when the ice maker cycles. I found the water line from the fill valve to the filter kinked badly where it comes out of the fill valve causing the leak. The line needs to be replaced and possibly the fill valve..; ordrng 1 WPW10678712 (TUBE-WATER)"
Near Pflugerville, TX 78660
Al
Job Details: 01/21/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived to install previously ordered parts.Installed caps.Job complete
Near , TX 78610
Jacob
Job Details: 01/21/2020
OVEN WHIRLPOOL WFG550S0HZ1 Arrived onsite for drawer to unit not being flush. Tested unit. Adjusted drawer to unit. Drawer is now flush. No issues at this time. Job complete
Near Temple, TX 76501
Jonathan M
Job Details: 01/21/2020
RANGE WHIRLPOOL WFC310S0ES4 Arrived on site for oven door that was dented. Inspected unit and work area. Unit appears to be dented on left side of stainless steel door. Replaced glass door and unit is looking and working as designed. Call complete.
Near Austin, TX 78757
David Z
Job Details: 01/21/2020
DRYER WHIRLPOOL WGD4850HW0 "Arrived on site to diagnose a gas dryer that was not heating. Performed diagnostics and found thermal fuse and associated thermostats testing good. Found IGNITOR was getting red hot, but no flame was being produced. Tested flame sensor and found it open. Replaced flame sensor and retested. Unit Immediately fires up and began heating. All is working as designed. Call complete."
Near Austin, TX 78738
Brandon
Job Details: 01/21/2020
DRYER WHIRLPOOL WED94HEXL0 "Arrived on site for customer complaint of unit making noise, I disassembled unit, found blower wheel was wobbling indications of a bent motor shaft. Found other noises coming from roller wheels and idler wheel. Quoted customer for blower wheel, motor, and repair kit. Old blower wheel needs to be cut off because it’s stripped. ordrng 1 WPW10211915 (wheel)"
Near New Braunfels, TX 78130
Robert
Job Details: 01/21/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on job for for the range door not opening correctly. Upon inspection we found that the door hinges were damaged. Replaced both hinges and tested door. Everything working properly now. Complete.
Near Pflugerville, TX 78660
Al
Job Details: 01/21/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived to inspect gas range not lighting.I turned all burners on and unit tested as designed.Oven also ignited as designed.Job complete
Near Austin, TX 78703
Jacob
Job Details: 01/21/2020
RANGE KITCHENAID KSGG700ESS1 Arrived onsite for unit having damaged near console. Looked at unit. Found that right side end cap is damaged. Ordered part. Rescheduled with customer ; ordrng 1 W10555940 (endcap-pnl)
Near Cedar Park, TX 78613
Paul
Job Details: 01/21/2020
WASHER LG WT5680HVA Arrived onsite for the washer that a glass broke inside it and it needs to be cleaned up. i found glass slivers in the basket. The basket and tub needs to be vacuumed out. I removed the wash plate cap and the wash plate. Bothe were full of small pieces of glass. I vacuumed the glass out of the unit and flushed the tub. There were no more glass pieces present. Call complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived onsite for customer complaint of OTR microwave turntable making grinding noises when turning. Confirmed issue. Removed and replaced turntable motor,reassembled and tested. Turntable now moves as designed. No other issues found."
Near Georgetown, TX 78628
Dylan T.
Job Details: 01/21/2020
MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site customer complaint was microwave wouldn’t come on or anything replace all 3 control board unit is getting power correctly but still not coming on need to order the display; ordrng 1 W10588761 (panl-cntrl)
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/21/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site to replace gearcase drive pulley and belt, after replacing I ran calibration cycle, and tested unit for leaks, unit tested good."
Near West Lake Hills, TX 78746
Kevin
Job Details: 01/21/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and inspected washer and found no water flow from cold valve, replaced valve assembly and washer is now operating normally. Ran test 51 and 52 to confirm operation. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KBFC42FTS06 "Arrived on site to install previous diagnosed part. Gained access to ice maker optics. Removed failed optics control and installed new. Tested ice maker operation and found ice maker operating. All tested good, no water leaks detected.
Near Austin, TX 78737
Luis
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for water leaking and frost in freezer. Found ice room door not sealing at bottom of door causing warm air to enter ice compartment,found ice box fan running weak. Diagnosed unit will need a Ice box fan,ice room door and ice room door gasket. Need AUTHO ; ordrng 1 NEEDAUTHO and 1 W10702031 (ICE DOOR) and 1 W10853439 (GASKET ICE DOOR) and 1 W10865318 (ICE BOX FAN), states that autho needed"
Near Marble Falls, TX 78654
James
Job Details: 01/21/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site and found door seal has come off. Installed new and instructed customer to allow adhesive to cure over night before using. Job complete
Near Austin, TX 78722
Scott
Job Details: 01/21/2020
RANGE KITCHENAID KFGD500ESS04 "Arrived on site for upper oven not lighting . Found bake igniter burned out . Replaced igniter . Tested unit ,all checked normal . No gas leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Al
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived to install previously ordered part.Removed and replaced the main harness.Reassembled and unit tested as designed.Called Whirlpool Tech line and spoke with LEON, who walked me through the repair.Job complete"
Near Georgetown, TX 78628
Lou
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "arrived on site to inspect water/ice build up under crisper drawer. Upon further inspection, I found water under the pantry base and once I removed the base, I found ice had formed. I found that when the RC evaporator is defrosting water is overflowing the Evap tray and running under the pantry base. I pulled the unit from the wall and removed the back cover. I removed the drain tube and found it clogged with debris. Using my steamer, I blasted the RC evaporator drain tube inside the RC section with hot water to clear any other debris. Reinstalled the drain tube and using manufacturers approved silicone, I sealed the opening of the drain tube to prevent warm air leaking into the RC evaporator area. I reassembled the unit and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Andy
Job Details: 01/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator door closing issues. Upon arrival customer informed me that issues are door closing issues for FC. FC too cold. And RC door leaks water and freeze in ice container. Tested and inspected unit and found FC temperature in range. All doors and sliding trays operations are normal. Did find abnormal water/ ice buildup in ice container on left RC door. Found door, Ice maker, ice bucket and ice container door will need to be replaced. Due to customer feeling FC is too cold bumped up from 0° to 5° and asked customer to keep an eye on to see how that works and showed customer how to adjust temperature if needed. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10815695 (dor-fip ss) and 1 W11129522 (ice-contnr) and 1 W11399564 (ICE DOOR)"
Near Austin, TX 78748
Luis
Job Details: 01/21/2020
FREEZER WHIRLPOOL WRX986SIHZ00 Arrived on site removed defective drawer installed new drawer assembly
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2020
DISHWASHER GE GSD5320D01BB "Arrived on site for to install previous diagnosed part. Gained to hose chamber and removed failed hose and installed new. Installed unit and tested operation and monitored for water leaks. Found all operations tested good, no water leaks detected.
Near Austin, TX 78748
Leonardo
Job Details: 01/21/2020
RANGE WHIRLPOOL WFG535S0JS0 "Arrived on site to test unit for no control, upon inspection we found the control was fried, replaced Control board and retested, no issues. Called safety and no answer due to holiday. Complete"
Near New Braunfels, TX 78130
Robert
Job Details: 01/21/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on job for the microwave vent light not working. Replaced control and light bulb. tested unit. And everything is working properly. Complete.
Near Round Rock, TX 78664
Andy
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator not cooling. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78721
Scott
Job Details: 01/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for humming noise . Sound was evedient in test 3 . Replaced fan and dampener . Noise is still there . Ordering con fan and blade , ice box fan blade . No water leaks detected . Please call to set return .; ordrng 4 DAMPENERPADSCOMPRESSORs and 1 W11123104 (COND FAN) and 1 WP12825803 (blade-fan) and 1 WPW10123444K (wheel)"
Near Austin, TX 78731
Cliff
Job Details: 01/21/2020
RANGE JENN-AIR JGRP430HL00 Arrived on site to diagnose a range that is not heating properly. Checked temperature and found all is working properly at this time. No further repairs are needed at this time.