We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Georgetown, Texas 78628
Lou
Job Details:
07/09/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the ice door not closing properly, I removed and replaced the ice door assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Dripping Springs, Texas 78620
Jacob
Job Details:
07/09/2021
Arrived onsite to inspect unit for temperature not staying consistent in the refrigerator and the butter bin has been broken. Looked at the unit and saw that the bin is broken and new one needs to be ordered. Was loose at the temperature of the refrigerator. The temperature stayed around 50 degrees. Possible the thermoster in the refrigerator is not sensing the correct desired temperature. Ordered both parts; ordrng 1 W11348580 (BIN COMPLETE ) and 1 WP2188820 (temp sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25PWXBW00
Near Austin, Texas 78726
Justin
Job Details:
07/09/2021
"Arrived on site for a refrigerator not cooling well in the refrigerator compartment. I checked temps and found the RC at 62?F and the FC at 3?F. I ohmd out the thermostat and found it good. I found the damper opening and closing easily, and I could hear the fan running as designed. I gained access to the evap and found significant frost build up. I informed the customer this is causing a lack of airflow to the RC, which is why you are seeing cooling issues. I ohmd out the bi-metal and found it good. I tried to jump the defrost, but it would not start. I then jumped the timer to a defrost and I found voltage from the pink wire on the bi-metal to the white on the heater. I did he same for brown wire on bi-metal and found nothing. I then ohmd out the harness and found it open. I did not visibly see any damage on the harness or molex at the chassis. This indicates an internal harness problem
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Austin, Texas 78717
Justin
Job Details:
07/09/2021
Arrived on site to install previously diagnosed parts. I installed the new fill tube heater and then tested the unit. Water was now going to the IM.No leaks observed at the time of service. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB4
Near Uhland, Texas 78640
Leonardo
Job Details:
07/09/2021
Arrived on site to test unit for no power. Checked outlet and outlet test good. Checked all switches and control board plugged unit back in and unit test good. Ran unit for 3 minutes test unit and unit heating job complete.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Manor, Texas 78653
Wesley
Job Details:
07/09/2021
Arrived onsite for burnet wiring and used the harness to repair unit. All checks good. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Austin, Texas 78754
Luis
Job Details:
07/09/2021
"Arrived on site for noise complaint,per previous diagnosis replaced the compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,reassembled unit no noise present"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Buda, Texas 78610
Andrew
Job Details:
07/09/2021
Arrived on site to test unit for not cooling. Found evap completely frosted over. Found evap motor working as designed. Heater engaged when in diagnostics. Recommend replaced evap thermistor compartment thermistor and control. Office to reschedule. ; ordrng 2 WPW10383615 (Thermistor)s and 1 W11496886 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB1
Near Austin, Texas 78746
Leonardo
Job Details:
07/09/2021
Arrived on site to test unit for upper rack not washing. Test unit and found not enough water going in to the unit. Found bad fill valve replaced valve test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Georgetown, Texas 78626
Cliff
Job Details:
07/09/2021
Arrived on site to diagnose a washer that is making unusual noise. Found service pointer about noise from control. Control and shifter will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11498797 (Control) and 1 W10913953 (Shifter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cedar Park, Texas 78613
Justin
Job Details:
07/09/2021
Arrived on site to install previously diagnosed parts. Upon arrival the customer stated they have not had any frost build up in the unit since last service. I installed the new door and confirmed all gaskets were sealing. The gaskets sealed correctly and were working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near New Braunfels, Texas 78132
Brandon
Job Details:
07/09/2021
"Arrived on site for customer complaint of broken dispenser, found broken dispenser, I replaced dispenser, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Austin, Texas 78726
Justin
Job Details:
07/09/2021
Arrived on site for a dishwasher with the upper rack not attaching. Upon further inspection I found both left and right adjusters broken. I installed new adjusters. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Leander, Texas 78641
Kayman
Job Details:
07/09/2021
Arrived onsite for refrigerator not making ice. Upon arrival I found RC=37 FC =2 the customer stated that the ice maker has started making ice again after they called. I confirmed ice in the bin and I removed the ice maker. I found the bail arm is missing. I installed a arm from my van stock. I found some frost built up in the back of the IM housing indicating a air leak. But due to the arm missing the customer would like to leave it and see if the issue is corrected. No leaks detected during time of service. The unit is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Hutto, Texas 78634
Jimmy J.
Job Details:
07/09/2021
Arrived on site for ICE IS STILL GETTING STUCK IN THE DOOR CHUTE AND MELTS AND LEAKS WATER FROM DISPENSER. Customer stated since last visit the water drips have gotten worse. I tested the flapper to ensure it was opening and closing properly. Looked good. Removed ice bin and cleared out small bits of ice that could be melting when door is opened and closed causing the drips to run into dispenser chute. While inspecting from ice bin area into chute dispenser area I could see tiny gaps allowing light to come through at dispenser chute section. Removed door chute and installed new door chute. Inspected area again and there is no longer any light coming through. Customer understands ice can get trapped inside chute causing it to melt and drip melted ice into dispenser area. New chute is sealing properly. No leaks detected. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Austin, Texas 78738
Robert
Job Details:
07/09/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS3
Near West Lake Hills, Texas 78746
Kevin
Job Details:
07/09/2021
"Arrived on site and inspected dishwasher and found it is not leaking during the diagnostic cycle. Customers experience was water on top of the door running down the side while dishwasher is running. Do not see any issues with door gasket. Remounted dishwasher so that it is leaning backwards slightly.
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Cedar Park, Texas 78613
David S
Job Details:
07/09/2021
Arrived on site for blinking F47 error code on cooktop. Upon arrival confirmed error code and gained access to the module. We found no visible damage to the module. Replaced the module and UI per instruction of tech sheet. Reassembled and programmed unit to find no more error codes. Tested every burner to find the unit operating as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, Texas 78704
Luis
Job Details:
07/09/2021
"Arrived on site. Found fresh food evaporator incased in ice,diagnosed unit not defrosting correctly,defrosted evaporator replaced evaporator and wall thermistor,replaced fan scroll. Ran diagnostics good air flow defrost already set to basic."
We serviced a
UNKNOWN DISHWASHER
Model DU1345XTVB4
Near Copperas Cove, Texas 76522
Tyler
Job Details:
07/09/2021
Arrived on site for dishwasher not allowing door to shut properly. Upon arrival I found that the door strike was broken and not latching at the door correctly I also found that the left side door hinge was not seated properly I ended up resetting the door and installing a new door strike reassembled and tested the unit and found no leaks during repairs call complete
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDUDW20
Near Liberty Hill, Texas 78642
Lou
Job Details:
07/09/2021
"Arrived on site to inspect refrigerator water filter not releasing. Upon further inspection, I found the release button broken and filter not releasing. I removed and replaced the filter head and tested the water dispenser and while testing the ice maker harvested and filled. Unit is operating as designed with no leaks. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, Texas 78731
David Z
Job Details:
07/09/2021
"Arrived on site to diagnose refrigerator not producing ice. Customer advised me the icemaker is filling and freezing, but will not harvest unless the reset is hit every time. Checked unit in diagnostic mode and found no errors present. Icemaker will cycle, just no harvest regardless of switch position. Found temps good, freezer < 8 degrees on both sides, RC at 37. Talked to tech line, SR7731205323. Ordering new icemaker to resolve. Office to schedule when part arrives. ; ordrng 1 W11455232 (Icemaker)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Leander, Texas 78641
Kayman
Job Details:
07/09/2021
Arrived onsite to install previously diagnosed parts. I installed the console and main control but the lights would not turn off. I called techline and spoke to dustin. We checked continuity at the door latch assembly and it showed open all the time. Techlines SR#7731207272. I am ordering the latch assembly to complete the repair. ; ordrng 1 W10883049 (Latch) and 2 WPW10412711 (Bulb RESEARCH RESEARCH)s
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Spicewood, Texas 78669
Robert
Job Details:
07/09/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. Washer not installed so no leak checked.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS
Near Austin, Texas 78733
Kevin
Job Details:
07/09/2021
"Arrived on site and inspected dishwasher and found customer experience water dripping from between the inner and outer door panels. Disassembled door and found a water stain on the insulation. Took pictures. Started wash cycle and found it is splashing over on the left-hand corner, send a video to PR. lower plastic door seal does not appear to have any damage, inspect and spray arms they also do not appear to be damaged.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Rogers, Texas 76569
Tyler
Job Details:
07/09/2021
Arrived on site for dishwasher giving F9E one error code as well as FAE2. Upon entering diagnostics I confirm both air codes after inspecting the unit I found it was functioning as designed but there seem to be some sort of miscommunication between the control motor I ended up replacing the vent assembly the motor assembly that included the drain pump with it as well as the main control and then reassembled and tested the unit and found that the unit had no leaks before during or after repairs and is fully functioning as designed call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Killeen, Texas 76549
Tyler
Job Details:
07/09/2021
Arrived on site for refrigerator needing previously diagnosed in the valve and icemaker dispenser solenoid. After I arrived I installed the new parts and read some of the unit for testing found no leaks during repairs and found that the water dispenser is now functioning as designed also recess of the ice bucket and found it is now dispensing cubed ice when selected. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM2
Near West, Texas 76691
Jonathan M
Job Details:
07/09/2021
Arrived on site for a dishwasher that won?t drain. Inspected unit and work area. Confirmed customers complaint and found water at the bottom of the dishwasher. Attempted to place the unit in a drain in the unit would not drain. Remove the drain pump and found the impeller on the drain pump broken. Replaced drain pump and tested unit several times. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Crawford, Texas 76638
Jonathan M
Job Details:
07/09/2021
Arrived on site for refrigerator that?s not making ice. Inspected unit and work area. Tested all components that would stop the unit from making ice nd found all but the ice maker motor good. The unit showed an E2 error code for the icemaker which would indicate the motor had lost position. Around the unit through a harvest test and found the motor would not energize. Replaced the icemaker and tested the unit again. The unit is now working as designed. Call complete.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Mart, Texas 76664
Jonathan M
Job Details:
07/09/2021
We serviced a
KENMORE OVEN
Model 790.301724
Near Copperas Cove, Texas 76522
Tyler
Job Details:
07/09/2021
"Arrived on site for wall oven not heating, upon arrival I disassembled unit and tested voltages to heating components. Found igniter turning on but not getting hot enough to ignite gas. I replaced ignitior and reassembled and tested oven. Found unit fully functioning as designed call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2JHGXRQ00
Near Copperas Cove, Texas 76522
Tyler
Job Details:
07/09/2021
"Arrived on site for refrigerator leaking. Upon arrival I found temps were ok. I then inspected water lines and found a crack in the inlet valve.. I tried replacing valve with spare valve but found valve was faulty. Also tried testing ice maker and found icemaker motor was broken as well. replace inlet valve, ice maker, and possibly the filter housing. ; ordrng 1 4317943 (Ice maker) and 1 W10408179 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDB01
Near Manor, Texas 78653
Wesley
Job Details:
07/09/2021
Arrived onsite and found unit operating with failed icemaker motor.Unit now is cycling properly.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Elm Mott, Texas 76640
Jonathan M
Job Details:
07/09/2021
Arrived on site for a washing machine that won?t register the lid closed. Inspected unit and work area. Confirmed customers complaint and found the lid strike cracked and missing part of the strike. Replaced the strike and tested the unit. The unit is now working as designed. Call complete.
We serviced a
LG WASHER
Model WT5101HW
Near Georgetown, Texas 78626
Cliff
Job Details:
07/09/2021
Arrived on site to diagnose a washer that is not cycling properly. Tested all parts and components and couldn't duplicate any failures at this time. Advised customer that without having any parts malfunction issue may have been caused by suds. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Austin, Texas 78753
Matthew
Job Details:
07/09/2021
Arrived onsite for refrigerator lights not functioning. Upon inspection found top left corner led out. Light is in series with additional cabinet lights that are dim. Need to order and replace light. Ordering 2 modules just in case . Office to reschedule ; ordrng 2 W10695459 (module)s and 1 W11239944 (module)
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB2
Near Mustang Ridge, Texas 78610
Leonardo
Job Details:
07/09/2021
Arrived on site to replace control board. Replaced board test unit and unit getting to 400? job complete.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AR80QSF
Near Spring Branch, Texas 78070
Brandon
Job Details:
07/09/2021
"Arrived on site for customer complaint of unit not cooling, found sealed system leak, I replaced compressor, evaporator, filter drier, and coupler, unit tested good."
We serviced a
KITCHENAID MICROWAVE
Model KBHC109JSS0
Near Dripping Springs, Texas 78620
Jacob
Job Details:
07/09/2021
Arrived onsite to replace bulb inside the unit. Replaced bulb. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, Texas 78747
Brandon
Job Details:
07/08/2021
"Arrived on site for customer complaint of unit having water in bottom of tub all the time. Found water underneath the filter, instructed customer that this is normal to prevent dry rot on o rings. Also instructed customer to clean unit due to hard water build up."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, Texas 78717
David S
Job Details:
07/08/2021
e.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Leander, Texas 78641
Kayman
Job Details:
07/08/2021
Arrived onsite for washer making noise and not washing. Upon inspection I found the actuator had slipped out of the cam. I replaced the actuator and tested the unit. I was not able to test all functions of the unit due to it being in the garage and not connected to water or a drain. I was able to connect it to power o test the drive system. The drive system is working as designed at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, Texas 78747
Kevin
Job Details:
07/08/2021
"Arrived on site and inspected refrigerator and found icemaker is off, apartment resident is not home. Ice bin is in the dishwasher, turned the icemaker on and it cycled properly and filled with water. Took one picture of ice cubes that were dispensed. Could not find any issues with icemaker, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Marion, Texas 78124
Andrew
Job Details:
07/08/2021
"Arrived on site to test unit for no ice production. Found pink, black and green wires in door harness were broken. Installed butt connections for temporary fix.
We serviced a
KENMORE REFRIGERATOR
Model 106.555264
Near Dripping Springs, Texas 78620
Brandon
Job Details:
07/08/2021
"Arrived on site to replace failed start device, after replacing unit tested good."
We serviced a
MAYTAG DISHWASHER
Model MDB3601AWB0
Near Temple, Texas 76504
Tyler
Job Details:
07/08/2021
Arrived on site for dishwasher needing previously diagnosed parts. Upon arrival I made repairs to unit and reassembled and tested unit. Found after 10 minutes of runtime unit had no leaks. Informed customer of some tips to clean filter. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Pflugerville, Texas 78660
David S
Job Details:
07/08/2021
Arrived on site for refrigerator lights not working. Upon arrival found lights would come on some times but the door switch was sticking causing the problem to be intermittent. Upon further inspection found the switch had an abundance of insulation on it causing it to stick. Ordering new switch for replacement.; ordrng 1 W11396033 (Door Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Waco, Texas 76707
Jonathan M
Job Details:
07/08/2021
Arrived on site for a refrigerator that has issue with the gaskets. Inspected unit and work area. The customer advised that is issue is with the gaskets not sealing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS950SIAH00
Near Austin, Texas 78723
Matthew
Job Details:
07/08/2021
Arrived onsite to replace previously diagnosed parts. Replaced failed reservoir and connector. Tested unit and unit is functioning properly. Also notified customer not to push food product completely against the back cabinet. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20AKXSN06
Near Waco, Texas 76706
Jonathan M
Job Details:
07/08/2021
Arrived on site for refrigerator that it is not cooling. IInspected unit and work area. Found the evaporator fans running but the compressor not running. The compressor was extremely hard to touch and does not include a starting device on this unit. Found the unit runs off of our 12 refrigerant which is no longer legally usable.
We serviced a
GE OVEN
Model PT7050EH5ES
Near New Braunfels, Texas 78132
Jacob
Job Details:
07/08/2021
Arrived onsite for unit not keeping time. Customer showed that the unit was 1hr behind. Called GE tech line. Said to get the unit on WiFi to keep the unit on time. This unit does not have WiFi capability
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taylor, Texas 76574
Jimmy J.
Job Details:
07/08/2021
"Arrived on site to install previously diagnosed part. Found drip pan was not frozen over so I used shims to flatten and even out drain pan. CS recommended replacing the LED control based on previous instances where this customers issue has been identical to other customers with similar model fridge. Customer stated she reached out to WP and their customer service rep shared they hadnt heard of bowed drain pans. With this, WP stated they would only cover the cost to go through the checklist of normal maintenance checks based on customer complaint and what the fridge is doing. Removed LED board and installed new LED board. Powered up and fridge is cooling as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Kingsland, Texas 78639
Cliff
Job Details:
07/08/2021
Arrived on site to diagnose a refrigerator that is not cooling. Found compressor running but not pumping refrigerant. Compressor will need to be replaced to complete repairs and office to set return appointment for 3 hour job.; ordrng 1 W11393142 (Compressor) and 1 W10913906 (Stub) and 1 W10843121 (Drier no dye) and 1 3hourjob (3 hour job)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Austin, Texas 78729
Justin
Job Details:
07/08/2021
"Arrived on site for a refrigerator that was icing over on the bottom part of the FC. Upon further inspection I found little spots of ice on the shelf and bottom part of the FC. I jumped the IM and found the harvest catching and not completing. It took several jumps to complete a cycle. I found the unit called for water when the IM still had ice in it and caused the water to overflow. This indicates a bad IM. I then gained access to the drip pan/drain tube and found it slightly clogged. I cleared the drain tube and confirmed water flowed through it. I then let the customer know the failed part was the IM. I advised them to keep it off for now. I also found that the water coming into he IM was at 90?F, and advised the customer they may want to get that looked at too.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, Texas 78754
Matthew
Job Details:
07/08/2021
Arrived onsite for dishwasher not cleaning properly. Upon inspection found stored error code for wash motor not starting. Replaced sump and motor. Tested unit and unit is functioning properly. No leaks present at this time Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Smithville, Texas 78957
Matthew
Job Details:
07/08/2021
Arrived onsite for dishwasher not draining and giving error code. Upon inspection found standing water in dishwasher. Unit would not drain. Replaced drain pump and tested. Unit is now functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Cedar Park, Texas 78613
David S
Job Details:
07/08/2021
Arrived on site to install previously diagnosed spray arms. Up on arrival replaced both the top and bottom spray arm. After replacement ran the unit through a diagnostics test and found the full cleaning cycle functioning as designed. Call complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Austin, Texas 78738
Brandon
Job Details:
07/08/2021
"Arrived on site for customer complaint of unit not cleaning dishes, found broken dispenser, ordering dispenser. ; ordrng 1 W10861000 (Dispenser)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, Texas 78628
Tommy
Job Details:
07/08/2021
Arrived onsite for microwave fan not operating as designed. Upon arrival found unit is operating as designed. Spoke with customer on fan operation and design and unit make up. Job Completed.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near Austin, Texas 78734
Brandon
Job Details:
07/08/2021
"Arrived on site for customer complaint of lights not working, found failed modules in freezer, I replaced modules, unit tested good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Georgetown, Texas 78626
Tommy
Job Details:
07/08/2021
Arrived onsite for dishwasher leaking. Upon arrival found unit was leaking from drain hose and from center of sump. Tighten drain hose.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Austin, Texas 78736
Luis
Job Details:
07/08/2021
"Arrived on site for water leaking. Found fresh food drain clogged and broken left side of drain pan,defrosted drain replaced drain pan checked water flow good. ; used 1 WPW10537710 (Drip pan) from stock"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW2
Near New Braunfels, Texas 78130
Jacob
Job Details:
07/08/2021
Arrived onsite for unit not spinning. Put unit in drain and spin. Unit started but the would not spin. Looked under the unit and found that the motor was locked up and not spinning even by hand.No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Buchanan Dam, Texas 78609
Cliff
Job Details:
07/08/2021
Arrived on site to replace compressor for refrigerator. Replaced compressor and pulled vacuum. Charged unit with refrigerant and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Seguin, Texas 78155
Andrew
Job Details:
07/08/2021
Arrived on site to test unit for not drying. Found error code f7e1(heater disabled). Cleared code and tested with no issues. Advised customer on purging cold water prior to starting unit to ensure proper water temps do not disable heater. Also advised on using rinse-aid. No leaks detected. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near New Braunfels, Texas 78132
Jacob
Job Details:
07/08/2021
Arrived onsite for unit dispenser door not opening correctly. Looked at the unit and saw that the door was broken. Replaced dispenser. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Seguin, Texas 78155
Andrew
Job Details:
07/08/2021
"Arrived on site to test unit for not dissolving soap pod. Found inlet valve was not connected preventing water from entering unit. Secured connection, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Seguin, Texas 78155
Andrew
Job Details:
07/08/2021
"Arrived on site to test unit for not draining. Found drain motor was receiving proper voltage and engaging but not draining. Found impeller had fallen of. Replaced drain motor, tested unit, unit works good. Advised customer on purging cold water prior to starting unit. Also advised on rinse aid. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, Texas 78759
Justin
Job Details:
07/08/2021
"Arrived on site to install previously diagnosed parts. I installed the new actuator and then tested the unit. I ran a test cycle, high spin, and fast agitate. All three ran through as designed and shifted properly. Unit is working as designed. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS04
Near Georgetown, Texas 78628
Tommy
Job Details:
07/08/2021
Arrived onsite for oven not turning on. Upon arrival found unit was off at breaker. Turned unit on and it is working showed customer outdoor breaker box for future reference.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Waco, Texas 76712
Jonathan M
Job Details:
07/08/2021
Arrived on site for a refrigerator that?s not making ice. Inspected unit and work area. Removed a spin and found the unit was stuck in a harvest cycle but the unit would not move. Tested voltage going to the icemaker and found 122 V. Checked voltage going to the motor and found 122 V but the motor not turning. Replaced icemaker and tested unit. Unit harvested and filled as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, Texas 78704
Scott
Job Details:
07/08/2021
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, Texas 78704
Wesley
Job Details:
07/08/2021
Arrived onsite and found bra wire under basket causing noise. Advised customer on findings. Removed basket to remove wire. 2
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Kingsland, Texas 78639
Cliff
Job Details:
07/08/2021
Arrived on site to diagnose a refrigerator that is leaking into the ice container. Found icemaker tray not rotating fully after harvest. Icemaker will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11234554 (Icemaker)
We serviced a
GE REFRIGERATOR
Model GSE25GGHJCBB
Near Jarrell, Texas 76537
Lou
Job Details:
07/08/2021
"Arrived on site to inspect refrigerator temps . Upon further inspection, I tested temps in the FC=10 & RC=40. When I went to inspect the FC evaporator, I found some food items blocking the air return and I removed the items. I inspected the FC evaporator and it had a good frost pattern. Checked the air return and it is clear of ice/frost. All fans & compressor operating as designed. No repairs needed at this time. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near San Marcos, Texas 78666
Robert
Job Details:
07/08/2021
Arrived on job for complaints of leaks. Found drain blockage. Removed back and inserted wire in drain water came out and can feel something moving inside. Finally got it pushed up into freezer drain enough to pull out. Looks like end of water line cap. Drain working properly now.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Kyle, Texas 78640
Kevin
Job Details:
07/08/2021
"Arrived on site and replaced control board and control panel diagnosed on previous visit. After replacement confirmed correct operation by running a diagnostic cycle and calibration 52, job complete
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, Texas 78705
Scott
Job Details:
07/08/2021
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, Texas 78705
Wesley
Job Details:
07/08/2021
Arrived onsite and found drain pump clogged with small rags. Removed rags. Replaced air trap and Ted tested unit. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Del Valle, Texas 78617
Leonardo
Job Details:
07/08/2021
Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Austin, Texas 78728
Justin
Job Details:
07/08/2021
"Arrived on site to install previously diagnosed parts. Upon arrival the customer had the unit unplugged and pulled out. The customer stated there had been ice build up in the FC, but not the RC. I gained access to the control and ohmd out all thermistors. They all read between 5-7k ohms. The temps in the 46? in the FC and 59?F in the RC. This indicates the thermistors are good. I replaced the control as diagnosed per previous tech. I then plugged the unit back in and waited for the unit to begin to cool. It is now working as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Harker Heights, Texas 76548
Al
Job Details:
07/08/2021
"Arrived on site and to install previously ordered parts. Customer advised the unit heats and she hasnt experienced the noise since the previous tech left. I disassembled the front grill and found the diode was covered in the grease from the customers cooking. Removed and replaced it , wiped off all excessive grease from on top of the unit by the transformer and capacitor. Reassembled and unit tested as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Cedar Park, Texas 78613
Kayman
Job Details:
07/08/2021
Arrived onsite for washer leaking onto the floor. Upon inspection I found the inlet valve would leak when engaged. I replaced the valve and the customer advised me that the unit gets very loud during the spin cycle. I lifted the unit and found gearcase oil spread around the inner walls and on the drain pump. I will need to request autho and order the drive system and return for service. Office to R/S due to part availability. (NEEDS AUTHORIZATION) ; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 AUTHO (AUTHO)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near New Braunfels, Texas 78132
Andrew
Job Details:
07/08/2021
"Arrived on site to test unit for no ice production. Customer stated ice production has been great recently. Spoke with tech line and ran service tests 1,2,3,15,16,17,19,36,37,56,58 and all tests passed. Found no current issues as ice maker is now operating as designed. Advised customer to monitor per tech line. Cleaned condenser, no stored ice maker error codes(E0). No leaks detected. Job complete.SR#7731193348"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near New Braunfels, Texas 78130
Andrew
Job Details:
07/08/2021
Arrived on site to test unit for FC light not working. Edifies module receiving proper voltage. Needing light module to fix issue. Office to reschedule. ; ordrng 1 W11520324 (Light module)
We serviced a
GE REFRIGERATOR
Model GYE22HSKFSS
Near Belton, Texas 76513
Tyler
Job Details:
07/08/2021
"Arrived on site for refrigerator needing completion of repairs with Rc evap defrost heater, bimetal thermostat, & evap fan motor. Upon completion of repairs I informed customer to give unit 24 hrs to stabilize temps.
We serviced a
JENN-AIR COOKTOP
Model JGD3430WS00
Near Austin, Texas 78747
Leonardo
Job Details:
07/08/2021
Arrived on site to test unit for front burner not igniting. Can turn burner on by turning another burner on. Found bad switch harness. Ordering harness; ordrng 1 W10854963 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS01
Near Georgetown, Texas 78633
Lou
Job Details:
07/08/2021
"Arrived on site to inspect refrigerator water dispenser not dispensing water. Upon further inspection, I tested the water dispenser and found the water barely coming out. I removed the filter and placed my tester bypass on the filter head and retested the dispenser and found the filter head/reservoir assembly needs to be replaced.No water leaks observed during service, job completed."
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Killeen, Texas 76542
Al
Job Details:
07/08/2021
"Arrived on site and inspected dryer that sparked and tripped the breaker. Confirmed the complaint and found the green ground wire from the 4 prong cord was free inside the cabinet, not connected to the green ground screw. This caused the malfunction. I wired the plug properly and the unit now works properly. Customers satisfied. JOB COMPLETE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW
Near Georgetown, Texas 78628
Tommy
Job Details:
07/08/2021
Arrived onsite for refrigerator leaking upon arrival found unit evap drain appeared clogged and unit fan wouldnt run. Ordering motor evap and control. Office to reschedule upon arrival of parts.; ordrng 1 W11446726 (Control) and 1 W11369036 (Evap)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Jarrell, Texas 76537
Lou
Job Details:
07/08/2021
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water and it failed to heat and was making a loud humming noise. Removed the unit from the wall and tested the components and found the magnetron, capacitor and diode need to be replaced. I removed and replaced the mag, cap, diode and retested and unit is operating as designed. Placed the unit back on the wall and retested and unit continues to operate as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, Texas 78626
Tommy
Job Details:
07/08/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced drain pan and ice maker and tested unit is now operating as designed. Job Completed
We serviced a
KITCHENAID REFRIGERATOR
Model KURR114KSB00
Near Austin, Texas 78730
David Z
Job Details:
07/08/2021
"Arrived on site to diagnose under counter refrigerator that may have a low temperature. On arrival customer showed me that they were checking temp with a metal mechanical thermometer and temp was reading 28 degrees. Customer informed me that nothing was freezing, and it may be the thermometer off. Checked unit temp via thermocouple. Found temp had dropped to 39 while I was monitoring and was properly cycling. Unit is working as designed. Advised not to trust mechanical thermometer due to being slow at following cooling cycles. Call complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Georgetown, Texas 78633
Jonathan S
Job Details:
07/08/2021
"Arrived on site to install previous diagnosed part. Removed failed actuator and installed new. Performed diagnostics mode and ran calibration cycle. Tested unit in normal operation. All tested good, no water leaks detected."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS1
Near Austin, Texas 78731
Luis
Job Details:
07/08/2021
"Arrived on site. Ran diagnostics weak water flow entering reservoir,continued diagnostics all test passed frost forming on evaporator plate,diagnosed a defective water valve,replaced water valve tested valve good water flow checked tubing at valve no leaks. ; used 1 W10897719 (Valve) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Manchaca, Texas 78652
Leonardo
Job Details:
07/08/2021
Arrived on site to test unit for unit making burning smell. Test unit and found unit not draining. Removed water and drain pumps and found glass stuck in drain pump. Removed glass test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, Texas 78702
Scott
Job Details:
07/08/2021
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Austin, Texas 78702
Wesley
Job Details:
07/08/2021
Found air hose pinched. Repaired hose alignment. Tested unit and found all operating as designed. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Manor, Texas 78653
Matthew
Job Details:
07/08/2021
"Arrived onsite for refrigerator making loud noise. Upon arrival unit was not making noise. Customer stated was making noise for 8 hrs and unplugged unit. Ran compressor test, fan test and could not duplicate issue. Customer stated also noticed had not made ice for a couple of days. Inspected ice bin and was full of ice. Ran ice maker test and had no stored error codes. Ran harvest and completed. Ran fill and completed. Could not duplicate issue. Advised customer to try and not power cycle the unit, it could potentially be clearing error codes. Customer will monitor. Job complete"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Austin, Texas 78732
Brandon
Job Details:
07/08/2021
"Arrived on site for customer complaint of error codes and unit not finishing cycles, found error codes F3E2 F8e1 f5e2 f0e5. I cleared error codes and tried running diagnostic test cycle, found unit failed diagnostic test at step one giving error code f3e2. Ordering NTC sensor, valves, door latch, and bringing back control. Returning tech to replace NTC sensor first and run diagnostic test to see if any other components have indeed failed. ; ordrng 1 W11316250 (Door lock) and 1 W11316256 (Valve) and 1 W11316255 (Valve) and 1 W11314664 (Heater w/ntc sensor)"