Service History 1220 - Appliance Express

Near Austin, TX 78736

Kevin

Job Details: 09/04/2020

MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to replace control panel and electric control from previous diagnosis. Replaced panel and electric control. Tested unit, unit works good. Job complete."

Near New Braunfels, TX 78132

Robert

Job Details: 09/04/2020

OVEN JENN-AIR JMW3430DP02 Arrived on job to replace console. After replacement test operation.

Near Austin, TX 78717

Tommy

Job Details: 09/04/2020

OVEN WHIRLPOOL WEG750H0HZ0 Arrived onsite for oven not heating. Upon arrival found the bake element wasnt getting voltage from the control. Checked broil broil tested good. Removed and replaced main control. Tested unit all tested good. Job Completed.

Near Austin, TX 78758

Wesley

Job Details: 09/04/2020

DRYER MAYTAG MEDC465HW0 Arrived onsite and replaced the knob and the temp switch. Unit is now operating as designed.

Near Liberty Hill, TX 78642

James

Job Details: 09/04/2020

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site and tested operation. Found vent hood bulb not lighting. Found proper voltage to socket but light not working. Installed new lamp base and found voltage on bulb side now. Found bulb has also failed and will need to be replaced. Instructed customer that the bulbs are not covered by warranty. Customer will get new bulb to replace failed bulb. Job complete

Near Austin, TX 78759

Paul

Job Details: 09/04/2020

TRASH COMPACTOR KITCHENAID KUCC151JSS0 Arrived onsite for a compactor to replace the previous diagnosed parts. I replaced the drive motor and tested the unit. The unit is working as designed. Call complete.

Near Kingsland, TX 78639

James

Job Details: 09/04/2020

OVEN WHIRLPOOL WFE525S0HS0 Arrived on site to install new control. Found wrong color part in box and part has been previously installed and the control was defective. Will need to order part again. Office to schedule return service for expart; ordrng 1 W11256088 (cntrl-elec)

Near Kyle, TX 78640

Robert

Job Details: 09/04/2020

DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of not drying. Found cutoff open. Replaced cutoff and test.

Near Smithville, TX 78957

Andy

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator not cooling in RC of FC tested and inspected unit and found FC cooling properly and RC not cooling due to failed air damper and control. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11224256 (cntrl-elec) and 1 WPW10479155 (control DAMPER )

Near Round Rock, TX 78664

Kayman

Job Details: 09/04/2020

RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for scratched control panel on range. Replaced scratched panel and tested unit. Unit has no scratches and is heating as designed. Job complete.

Near Killeen, TX 76541

Tyler

Job Details: 09/04/2020

DISHWASHER JENN-AIR JDTSS247HS0 Arrived on site for dishwasher that would not allow proper functionality of the user interface. After further inspection I found that even though the UI panel was receiving the full amount of power sometimes it would respond to you touching the buttons and other times it would give no response at all indicating that there was a short somewhere in the UI control. We will need to return with a new UI control panel to ensure that the unit can respond to user functionality choices. Office to reschedule due to parts being psp; ordrng 1 W11337647 (UI PANEL CONTROL)

Near Austin, TX 78701

Wesley

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite and delivered left door to fix dented refrigerator. Unit is otherwise operating as designed. All checks good.

Near Georgetown, TX 78628

Job Details: 09/04/2020

DRYER WHIRLPOOL WED5100HW1 "Arrived on site and inspected dryer F2E2 and F2E1 error.Called Whirlpool Techline and spoke with KATHY SR#7728718432.She assisted me in repair, advising the F2E2 is communication error related to the ribbon cable not plugged into UI properly.I disassembled the unit and made sure the ribbon cable was seated properly.Ran a normal load and advised customer to contact if error code returns.Job complete"

Near Georgetown, TX 78628

Tyler

Job Details: 09/04/2020

DRYER WHIRLPOOL MED5840TW0 Rived on site for dryer that would not turn on. After ensuring that there is 240 V being supplied from the power outlet to the terminal block and timer oh then tested the two thermal fuses and high limit cutoffs on the back of the unit as well as the heating element and found that all of them had full continuity. I didnt check the power supplied in sure that all the components are receiving the full 240 V and that is what I found at the motor although being supplied 240 V was broken due to an internal relay After completing repairs and retesting the unit I found that the unit was working as designed and heating well. Call complete

Near Austin, TX 78734

Richard

Job Details: 09/04/2020

ICE MACHINE KITCHENAID KUIO18NNZS1 Arrived onsite for the ice machine leaking water. During testing found that the water is leaking from the back of the ice machine from the liner which is unrepairable . Also found that the heating grid was broken as well.

Near Jonestown, TX 78645

Lou

Job Details: 09/04/2020

WARMING DRAWER KITCHENAID KEWS175SSS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the rails failing and having to order a new brewer due to the design of the rail, I removed and replaced the right rail and drawer and tested unit. Unit is operating as designed. Job completed"

Near Austin, TX 78703

Wesley

Job Details: 09/04/2020

WASHER MAYTAG MVWB835DW0 Arrived onsite and found hinge brackets seized and caused door to snap. Removed old lid. Vacuumed glass. Advised customer that lid and hinge brackets and screws would be needed. ; ordrng 4 W11404293 (SCREWS)s and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)

Near Austin, TX 78734

Richard

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID KSSC48QVS04 Arrived onsite for the refrigerator ice maker not dispensing ice. Replaced water and ice pad and ice container and ice is dispensing good. All functions tested good complete

Near Austin, TX 78733

Jacob

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID KBRO36FTX03

Near Austin, TX 78739

Leonardo

Job Details: 09/04/2020

RANGE KITCHENAID KDRS467VSS04 "Arrived on site to replace hinges for unit door not closing, replaced both hinges, tested unit, unit door closing correctly, job complete"

Near New Braunfels, TX 78132

Noah D

Job Details: 09/04/2020

RANGE WHIRLPOOL WFG525S0JS0 "Arrived on site to inspect oven for not operating correctly, upon inspection found the oven igniting intermittently, replaced burner head and checked for any issues, no issues found. Checked oven for temps and found no issue. Whoosh sound was ignition. Complete"

Near Jonestown, TX 78645

Lou

Job Details: 09/04/2020

DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site to inspect dishwasher leaking. Upon further inspection, customer advised that the unit leaked water from the back that ran out the back of the cabinet/island and into to the living area. They advised a plumber was out and didnt find anything and said it was the dishwasher that leaked. I placed the unit in diagnostics and tested and found no leaks. Unit is not connected to a softener and theres no RO system under the sink. Customer also advised that they took the unit outside and ran it and it did not leak. I found where the drain hose connection after the side loop did not have a clamp on the rubber connector. Using a clamp from my van stock, I corrected it and placed the clamp on the hoses and retested. Again, the unit operated as designed with no leaks. I recommended that the customer take photos if the unit leaks again and try to get photos of where its possibly leaking if theyre able to. No leaks observed during service, job compl

Near Austin, TX 78759

David Z

Job Details: 09/04/2020

REFRIGERATOR JENN-AIR JS42NXFXDE01 Arrived on site to install new door and hinge to resolve noise when door was opening and closing. Installed new door and upper hinge. All is now working as designed. Call complete.

Near Austin, TX 78705

Luis

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site for no cool. Powered unit on no frost on evaporator,removed compressor cover found traces of oil on filter drier,installed a new filter drier found broken cap tube ; used 1 W10896678 (COUPLER), and 1 W10896699 (COUPLER) from stock"

Near Austin, TX 78705

Luis

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site for cooling complaint. Unit working as designed

Near Leander, TX 78641

David S

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site to install previous diagnosed part. I gained access to the ice maker and removed the old ice maker. I found the ice maker over filled with ice and not dropping any more ice. I installed the new ice maker. It cycled and filled with water. No water leaks detected. Job complete.

Near Austin, TX 78759

Paul

Job Details: 09/04/2020

REFRIGERATOR JENN-AIR JS42NXFXDE01

Near Austin, TX 78737

Kevin

Job Details: 09/04/2020

DRYER WHIRLPOOL WED5000DW "Arrived on site to test unit for no heat. Tested unit found bad heating element, cutoff and thermal fuse. Replaced element, cutoff and thermal fuse. Tested unit, unit works good. Noticed the venting leading to exterior is clogged. Recommended to customer vent gets cleared before using again to prevent any damage. Also recommended customer reroute venting. Job complete."

Near Austin, TX 78705

Luis

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site for no cool. Powered unit on let unit run,no frost forming on evaporator,removed compressor cover,pierced low side pressure reading -20. Installed a uv drier,unit would not hold vacuum,added refrigerant to find source of leak,found dye leaking out of liner at heat exchanger. Called tech support per tech support unit is unrepairable SR#7728719852; used 1 W10896679 (COUPLER), and 1 W10896689 (COUPLER) from stock"

Near Liberty Hill, TX 78642

James

Job Details: 09/04/2020

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and tested operation. Found oven 13 degrees too hot. Found console had not saved previous calibration. Customer also stated the console is gaining time and will sometimes act as if buttons are being pressed when they are not at the oven. Unit will need new console to repair. Calibrated down 10 degrees and saved again. Office to schedule return services due to expart; ordrng 1 W11296171 (console)

Near Georgetown, TX 78628

Tyler

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL KRFC604FSS03 Arrived on site for previously diagnosed Bad Orion board as well as other control units. Upon further testing in the unit I found that the Orion board was trying to start the compressor but the compressor itself would kick on. I tested voltage from the Orion board and found that it was sporadically fluctuating power. After speaking with CS and confirming the symptoms while on site and comparing it to prior situations with the same fridge we were able to find a narrow down that the compressor itself has been the cause of why we will need to return with a new oil this compressor as well as oil is gages lock ring kit to evaporators the access coupler and a non-UV dryer As well as a new Orion board; ordrng 1 UNKNOWN (OIL LESS GAUGES) and 1 UNKNOWN (LOCK RING KIT) and 1 UNKNOWN (SS TECH) and 1 UNKNOWN (WEIGHT FOR 2 HRS) and 1 W10913906 (coupler) and 1 W11099748 (evaporator (FC)) and 1 W11291123 (evaporator (RC)) and 1 W11393142 (OIL LESS COMPRESSOR ) and

Near Blanco, TX 78606

Brandon

Job Details: 09/04/2020

WASHER MAYTAG MVWB855DC3 "Arrived on site for customer complaint of error codes and unit not working, found error codes F6e2 f2e1 in diagnostic mode, found failed console, I replaced console, unit tested good."

Near Austin, TX 78739

Luis

Job Details: 09/04/2020

REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site for door issues found door stop not installed correctly from manufacture,removed door installed stop correctly to bottom hinge assembly,reinstalled door tested door operation good."

Near Georgetown, TX 78628

Tyler

Job Details: 09/04/2020

WINE COOLER WHIRLPOOL WUW55X24DS0 "On site for wine cooler that was not getting cold. After arriving on site I found that the customer had already pulled the wine cooler out from the cut out that it was installed into it but Customer had stated that the unit had been plugged in for a full 48 hours prior to arrival but did not want to go to Cold. I observed that the front you I display was indicating an HI on both the upper and lower digital temperature display indicating temps in unit exceeded factory recommended settings. I checked voltage supply between power outlet and main control board, & compressor, as well as rest of unit. The outlet, main board and front ui were receiving proper supply of power but the main control wasnt sending any power to the compressor or the condenser fan motor beneath the unit. I disconnected 5e starter/relay from compressor and its quick connect harness that is connected the the main control and tested the the main control supply directly through the

Near Blanco, TX 78606

Brandon

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRT318FZDW01 "Arrived on site for customer complaint of frost build up in freezer and fresh food not cooling, found evap cover and cover not making a good seal, I replaced cover and evap cover, defrost tested good. Added sealer to underneath side of air duct and return air."

Near Bastrop, TX 78602

Andy

Job Details: 09/04/2020

DISHWASHER WHIRLPOOL WDT970SAHB0 Arrived on site for dishwasher top rack stuck. Tested and inspected unit and found failed tracks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Austin, TX 78748

Leonardo

Job Details: 09/04/2020

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to test unit for unit not spraying, test unit found wash motor not coming on, need to order sump and motor, office to reschedule.; ordrng 1 W11085683 (SUMP AND MOTOR )"

Near Round Rock, TX 78681

Cliff

Job Details: 09/04/2020

OVEN WHIRLPOOL WOS51EC0HS01 "Spoke with homeowner about issues they were having, and they informed me unit is not keeping time properly or responding to user input. Control panel will need to be replaced to complete repairs. Office will need to set a return appointment due to part availability.; ordrng 1 W11296171 (PANEL)"

Near Austin, TX 78702

Leonardo

Job Details: 09/04/2020

RANGE WHIRLPOOL WEG745H0FS1 "Arrived on site to test unit for not heating to set temperature, tested unit, calibrated unit, average temp of the unit 356 degrees, job complete."

Near Dripping Springs, TX 78620

Brandon

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID KBBL206EPA01 "Arrived on site for customer complaint of lights not working, found failed light module, I replaced module, unit tested good."

Near Austin, TX 78727

Wesley

Job Details: 09/04/2020

WASHER AMANA NTW4516FW2 Arrived onsite and found failed suspension. Repaired by replacing suspension. Unit is now operating as designed. Advised customer on repair. All checks good.

Near San Marcos, TX 78666

Robert

Job Details: 09/04/2020

DRYER WHIRLPOOL WED5000DW2 Arrived on job for complaints of not heating. Tested voltage and found no L2 supply. Will need tp correct electrical supply.

Near Pflugerville, TX 78660

Cliff

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRX986SIHZ "Arrived on site to diagnose a refrigerator that was not producing ice and LED lights failed to turn on when doors were opened. Tested all parts and components and found no error codes or malfunctioning parts. Also noted ice bin is full. Advised homeowner possible glitch in the system may have caused some parts and components not to operate, and since they power cycled the unit all has been fully operational. No repairs are needed at this time and no leaks were found at time of service."

Near The Hills, TX 78738

Richard

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for the refrigerator ice maker not dispensing ice very well. During testing found that that the ice in the ice container is frozen . Found that the ice door is not sealing properly causing warm air to mix with the cold air causing condensation in ice container also the ice door has mold on it as well. Also found that the ice maker could be possibly leaking. During testing could not find any water leaks. Tested ice maker fill tested and it tested good. Will need to replaced ice door and ice maker . Ordering parts and office to schedule ; ordrng 1 W11098702 (door-ice) and 1 W11109888 (ice-contnr)

Near Round Rock, TX 78664

Kayman

Job Details: 09/04/2020

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher filling up with water after wash cycle is complete. Upon inspection I found a error code of F6E4 indicating a issue with the float switch or the drain hose. I did not see any wheeling from the valve goer diagnostics was complete. I found the resident has a RO system incorrectly ported to the drain hose port on the disposal creating back pressure which fills the unit over time. I advised the customer to have to RO system rerouted.

Near Spicewood, TX 78669

Richard

Job Details: 09/04/2020

DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived onsite for the dishwasher leaking. Replaced deflector and gasket and dishwasher tested fine and no leaks detected.. Complete

Near San Marcos, TX 78666

Robert

Job Details: 09/04/2020

DRYER WHIRLPOOL WETLV27HW1 Arrived on job for complaints of noise. Found debris in blower housing. Removed and test noise level normal.

Near Austin, TX 78701

Jacob

Job Details: 09/04/2020

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit not draining correctly. Tested unit. Unit test good. Got F5E4 Door error code. Erased code and flipped breaker to reset unit. Tested unit. Unit is functioning properly as designed. No leaks at this time. Job complete

Near Blanco, TX 78606

Brandon

Job Details: 09/04/2020

REFRIGERATOR MAYTAG MSS25C4MGZ03 "Arrived on site for customer complaint of no ice production, found ice maker failed in diagnostic mode, I replaced ice maker, unit tested good."

Near Georgetown, TX 78633

Tyler

Job Details: 09/04/2020

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived on site to repair previously diagnosed consul after installing the part and connecting to unit Wi-Fi to ensure that it would get the proper updates and not caused this issue or come back I was able to retest the unit and everything is now functioning as designed. Call complete

Near Leander, TX 78641

Lou

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site to install previously diagnosed and ordered parts. Due to the drawer shelf being badly warped, I removed and replaced the shelf and all 3 tracks and tested. Shelving is functioning properly. Also, customer says water is too warm coming from dispenser. I tested water from the dispenser and it read 70 degrees again. I tested the water at the kitchen faucet and its reading 86 degrees. I removed and replaced the reservoir and checked airflow into the RC section and it was good. After replacing the reservoir, checked the water and it is still warm, but has not had an opportunity to cool as the water just came into the reservoir. I advised the customer that theyre going to have to give it time to cool being as the temp coming from the faucet is 86 degrees. No water leaks observed during service, job completed."

Near Pflugerville, TX 78660

Cliff

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker motor failure. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed

Near Pflugerville, TX 78660

Cliff

Job Details: 09/04/2020

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to diagnose a microwave that is sparking. Tested unit multiple times and found no failures in unit heating properly. Did note loose screw from when home was built had fallen into control section of unit. As I wasnt able to duplicate any failures no repairs were performed today.

Near Georgetown, TX 78633

Job Details: 09/04/2020

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and inspected gas range flame issues.Confirmed the complaint and adjusted the size of the flame.Unit now operating properly.Job complete

Near Austin, TX 78735

Leonardo

Job Details: 09/04/2020

DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site to test unit for making noise when draining, test unit found bad drain pump, replaced drain pump, tested unit functioning correctly, no leaks. Job complete."

Near Georgetown, TX 78626

Tyler

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for refrigerator not dispensing water properly. After further inspection found that the issue is with the filter housing there are times where the seals inside the housing or not properly closing around the water filter causing air gaps and not enough pressure for the water to flow to the door we will need to return with a new filter housing.; ordrng 1 W11162042 (housing)"

Near Austin, TX 78726

David Z

Job Details: 09/04/2020

COMPACTOR GE UCG1680L0SS Arrived on site to diagnose compactor that was not closing properly. Found front left bearing broken off at the wheel. Replaced bearing and retested. All is working as designed. Call complete.

Near Hutto, TX 78634

Chase

Job Details: 09/04/2020

FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site. Checked freezer for not cooling properly. Unit had been unplugged. Powered on and exposed evaporator. Compressor amp draw is 1.2, frost patter begins s to form but compressor and fans completely stop after 8 minutes. Ohmed thermistors and found evap thermistor open. Ohmed wiring from thermistor to control and it is good. Replaced thermistor, compressor continued to run and full frost pattern formed. Job complete."

Near Canyon Lake, TX 78132

Noah D

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site to inspect fridge for cooling issues, upon inspection found the fridge at temp, checked for any issues and could not find anything, instructed Customer to monitor. Job complete"

Near Cedar Park, TX 78613

David S

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WZF79R20DW03 "Arrived on site for sealed system repair. I gained access to the dryer. When I pierced the dryer I found no refrigerant in the system. I installed a new compressor, evaporator, and UV dryer. I pulled a vacuum of 30 inches and monitored pressures for any leaks. Pressure held for ten minuets with no drop. I charged the system with 4.6 oz of r134a. Both the high and low side equalized with no issues. I powered the unit on and found the low side holding at 0 psi. I found a good frost pattern forming on the evaporator. The unit is now operating as designed. Please allow 48 hours for system to full cool down. Job complete."

Near Meadowlakes, TX 78654

James

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and tested operation. Found fresh food at 37 and freezer at 29 degrees. Tested sealed system and found 3 way valve making clicking sound and popping when switching positions and not allowing proper flow to freezer evaporator. Unit will need new valve assembly and compressor to repair. Office to schedule return services for 3 hours. ; ordrng 1 CNOTE (3 HR SS) and 1 W10843121 (filter dryer) and 1 W10865727 (valve) and 1 W10913906 (coupler) and 1 W11025999 (compressor)

Near Bastrop, TX 78602

Andy

Job Details: 09/04/2020

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed control, burner head and burner cap. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service."

Near Pflugerville, TX 78660

Wesley

Job Details: 09/04/2020

WASHER MAYTAG MVWX655DW1 Arrived onsite and found unit drain pump failure. Replaced pump. Unit is now operating as designed. Advised customer on repair. All checks good.

Near Austin, TX 78721

Scott

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for unit not dispensing either ice or water . Found where switch makes contact with the door mis molded and not allowing switch to close properly . Ordering door and switch if needed . Customer is aware of time fram on door . No water leaks detected at time of service.Call to set return . ; ordrng 1 W11307224 (dor-fip) and 1 W11396033 (DOOR SWITCH)

Near Austin, TX 78723

Scott

Job Details: 09/04/2020

DRYER AMANA NED4655EW1 "Arrived on site for no heat dryer . Found thermal fuse blown . Replaced fuse . Tested dryer . All checked normal ,unit is heating . No lint build up at time of service. Job complete ."

Near Smithville, TX 78957

Andy

Job Details: 09/04/2020

DRYER WHIRLPOOL WED5620HW0 Arrived on site for washer not coming on and UI panel getting hot. Tested and inspected unit and found failed control and UI. Removed failed control and replaced with new. Ordering needed UI. Office to schedule return trip. Left unit unplugged and advised customer not to use for safety.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11160620 (UI HARNESS ) and 1 W11223753 (nameplate) and 1 W11378949 (UI)

Near Austin, TX 78730

David Z

Job Details: 09/04/2020

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher intermittently not draining. Ran diagnostics and found codes F5E1 for door switch, F6E1 for low water. Customer said that sometimes they were able to get the unit to drain by hitting cancel, other times not at all. Replaced door latch and control, since unit likely thinks door is open at times when its not. Retested and unit is working as designed. Call complete."

Near Austin, TX 78748

Jacob

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for unit not keeping power. Tested unit. Needed to change all 3 control boards. Got authorization. Replaced all control boards. Tested unit. Unit test good. No issues at this time. Job complete

Near Austin, TX 78748

Jacob

Job Details: 09/04/2020

DRYER MAYTAG MDE9206AYW "Arrived onsite to replace parts ordered. Replaced parts. Tested unit. Unit test good, in the process of testing unit. Found that a lot of line was stuck inside the vent from the unit, took pic of lint. Also possibly, more in the wall clogging the unit causing it not to perform properly. Let customer know of issue. No issues at this time. Job complete"

Near Austin, TX 78723

Scott

Job Details: 09/04/2020

WASHER MAYTAG MVWC465HW2 Add on arrived on site for washer filling but not going into wash or agitate . Found lid lock had failed . Replaced latch . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete . ; ordrng 1 W11307244 (latch TAKEN FROM JOB 269375)

Near Lakeway, TX 78734

Richard

Job Details: 09/04/2020

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer tearing clothes. Replaced spin basket and control board. Calibrated washer and all functions worked fine complete. No leaks detected

Near Austin, TX 78723

Scott

Job Details: 09/04/2020

DRYER AMANA NED4655EW1 Arrived on site for loose drum . Found front bearings worn . Replaced bearing . Tested unit all checked normal . No noise and heating well . No lint build up .job complete .

Near Manor, TX 78653

Matthew

Job Details: 09/04/2020

RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for possible gas leak. Tested unit with gas sniffer around all gas lines and connections. Also used liquid leak detector around all connections searching for a visible leak. No leaks were detected. Notified customer and he approved leaving the gas turned back on. Job complete.

Near Austin, TX 78746

Leonardo

Job Details: 09/04/2020

DISHWASHER JENN-AIR JDTSS246GS0 "Arrived on site to test unit for broken upper rack, tested unit found top left and right track broken, ordered top left track and top right track,; ordrng 1 W11259785 (LEFT UPPER TRACK ) and 1 W11259786 (RIGHT UPPER TRACK )"

Near Round Rock, TX 78681

Tommy

Job Details: 09/04/2020

DISHWASHER KITCHENAID KDTE234GBS0 Arrived onsite for previously diagnosed parts. Installed upper and lower spray arm. Ran unit through diagnostics took bottom plate of. No leaks detected during service. Unit tested good. Job Completed.

Near Georgetown, TX 78633

Job Details: 09/04/2020

DISHWASHER JENN-AIR JDB9800CWS2 Arrived on site to install previously ordered parts.Disassembled and replaced both the vent assembly and UI.Reassembled and unit tested as designed.No leaks detected at the time of service.Job complete

Near Austin, TX 78749

Luis

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for door seal issues. Found moisture on upper outer portion of freezer door gasket,checked door seal good,raised freezer door to make better seal to cabinet."

Near Bastrop, TX 78602

Andy

Job Details: 09/04/2020

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site for microwave side bulging/not even with cabinet on left side. Inspected unit and found no dents or damage to microwave, found unit not 100% flush but nothing seeming abnormal. Called tech line and spoke with Andy (SR# 7728722353) made aware of stated issues and what was found, was instructed to send photo of stated issue by email. Did so, was instructed that everything appears normal and no repairs are needed. Instructed on this. No repairs are needed at this time."

Near Austin, TX 78717

Tommy

Job Details: 09/04/2020

RANGE WHIRLPOOL WFG525S0HS0 Arrived onsite for range not heating. Upon arrival took picture of POP see Sd quick pic . Ran unit found igniter working and found that valve was good. But found intermittent issues coming from the control. Replaced control. Tested unit all tested good. Job completed.

Near Cedar Creek, TX 78612

Andy

Job Details: 09/04/2020

RANGE GE PGS930SEL4SS Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Also checked blower fan and found debris blocking some air flow. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Austin, TX 78749

Kevin

Job Details: 09/04/2020

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site to test unit for leak. Tested unit found a rip in the bellow. Replaced bellow. Tested unit, unit works good. No leaks detected. Job complete."

Near Austin, TX 78738

Brandon

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID KSSC42QMS00 "Arrived on site for customer complaint of unit having high temperature in both sections, found condenser needed cleaning, after cleaning condenser, unit tested good."

Near Leander, TX 78641

David S

Job Details: 09/04/2020

DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer not drying clothes. I inspected the unit and work area. I found the dryer tumbling and heating. I preformed a air flow test with the unit connected to the dryer vent, it failed. I removed the dryer vent and ran the test again, it passed this time. I inspected the exterior dry vent and found none, see so quick pic. The dryer vent is venting into the insulation of the home and it has backed up cause a restriction of air flow. The customer needs to have the home builder come out and install a proper exterior dryer vent."

Near Dripping Springs, TX 78620

Brandon

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of unit not making ice, found ice in bin at time of service, customer wanted me to show her how to change the filter, I showered her how, unit tested good."

Near Austin, TX 78727

Wesley

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Arrived onsite and found RC door warped preventing good seal. Ordering door to repair. Office to reschedule. ; ordrng 1 LW10642551 (dor-fip)

Near Meadowlakes, TX 78654

Lou

Job Details: 09/04/2020

COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site to inspect cooktop flames. Upon further inspection, found electrode no longer making contact with front left burner head not allowing unit to spark. I reseated electrode and adjusted the flame and now it is operating as designed. Tested all of the burners and all are operating as designed. No gas leaks detected during service, job completed."

Near Pflugerville, TX 78660

Kayman

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite to install previously diagnosed parts. I installed the evap motor and harness. I also replaced the UI control and tested function of the evap motor and thermistor and both tested good. Unit is working as designed at this time. Job complete.

Near Austin, TX 78704

Leonardo

Job Details: 09/04/2020

DISHWASHER WHIRLPOOL KDTE104ESS1 "Arrived on site to test unit for not washing, test unit found wash motor not coming on and circulating water. replaced pump and motor Test unit for leaks no leaks present unit working and spraying as designed. Job complete."

Near Austin, TX 78729

David Z

Job Details: 09/04/2020

DISHWASHER WHIRLPOOL DU1048XTPQ3 "Arrived on site to diagnose a dishwasher that was not finishing loads and had light blinking 7 times. Error indicates failure in the heating system. Tested heating element and found good, tested thermal fuse and found good. Called tech line and talked to sterling. SR7728726444. Found only other items in the chain are control, thermistor and wiring harness. Tested thermistor and found it open.. ; ordrng 1 WP8269208 (thermister)"

Near Leander, TX 78641

David S

Job Details: 09/04/2020

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for dryer not drying, and having water in the lint trap. I inspected the unit and work area. I used the vent test kit with the dryer connected to the vent and it failed. I tried the test again with the vent off the dryer and it passed the vent test kit. There is a blockage in the vent line leading out of the house. The dryer is operating as designed. If there is no air flow out the vent to the exterior the dryer, then lint will start to build up in the cabinet of the dryer, creating a safety hazard with the heating element. The dryer vent needs to be cleared. For the dryer to work properly. Job complete."

Near Hutto, TX 78634

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL ED5VHEXSB00 Arrived on site and inspected refrigerator ice not dispensing.Confirmed the complaint and found the ice door defective.Removed and replaced it.Reassembled and unit now operates to customers satisfaction.No leaks detected at time of service.Job complete

Near Round Rock, TX 78665

Kayman

Job Details: 09/04/2020

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived onsite to install previously diagnosed parts. The transformer I have with me today was damaged in the box. Re ordering the transformer (W10836753. ; ordrng 1 W10836753 (transformr)

Near Round Rock, TX 78681

Cliff

Job Details: 09/04/2020

DISHWASHER WHIRLPOOL WDT720PADM2

Near Hutto, TX 78634

Job Details: 09/04/2020

WASHER WHIRLPOOL WTW7600XW2 Arrived on site and inspected washer that sounded like an airplane when in spin mode.Confirmed the complaint and determined the bearing was the issue.Attempted to remove the bearing and found the simply could not get the bearing removed from the unit..Office to reschedule for return visit.; O-emld tckt

Near Del Valle, TX 78617

Matthew

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRT519SZDM06 "Arrived onsite for ice maker leaking. Notice ice build up along bottom of freezer and rear. Unit had a frozen water line, so when defrosting the unit would overflow into the freezer base as well as leak into the refrigerator. Cleared drain line and adjusted pan. Drain is free and clear. Tested ice maker and unit functioning properly, fills adequately and does not leak. Job complete. No leaks present at this time."

Near Cedar Park, TX 78613

David S

Job Details: 09/04/2020

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for freezer light and top dome lights out in the fridge. I inspected the unit and work area. I replaced the freezer light and all the lights are now working. Job complete.

Near Austin, TX 78736

Kevin

Job Details: 09/04/2020

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found frost build behind freezer evap cover. Will need to bring back service kit per W10842568, and other freezer liner parts to ensure repair on next visit.; ordrng 1 W10280385 (thermistor) and 1 W10698555 (cover) and 1 W10701003 (motor-evap) and 1 W10736933 (cover-evap) and 1 W10864518 (adapter)"

Near Austin, TX 78705

Jacob

Job Details: 09/04/2020

REFRIGERATOR GE GSS20IEPDBB Arrived onsite to replace part. Replaced part ordered. Tested unit. Fan is blowing in freezer. No leaks at this time. Let tenant know to allow unit at least by the end of the day to see a difference in temperatures. Job complete

Near Austin, TX 78741

Leonardo

Job Details: 09/04/2020

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to test unit for no display. Test unit and found unit getting correct voltage but no display. Found bad control board ordering new board W11122560 office to reschedule ; ordrng 1 W11122560 (CONTROL BOARD )

Near Round Rock, TX 78665

Kayman

Job Details: 09/04/2020

DISHWASHER GE GDF650SSJ2SS Arrived onsite to install previously diagnosed parts. I installed the upper spray arm manifold and replaced the spray arm. Tested unit and it is working as designed at this time. Job complete.