"Arrived onsite for unit making clicking noise and won?t advance. Tested the unit in diagnostics and passed. Upon further inspection, found that the cold water valve clogged up, and that the water from the wall side was only putting out hot water through both valves. Let customer know that they need to get the valves fixed to get cold water to the unit. Ordered new valve. Rescheduled customer ; ordrng 1 W11210463 (valve)"

"Arrived on site for a refrigerator leaking from the dispenser. Upon arrival the customer stated the ice maker had been making hardly any ice, and the ice in the bin was melting. I checked temps and found the FC at 4?F, the RC at 39?F, and the IB at 34?F. I found no frost on either evap. I put the unit into diagnostics mode and found the IB fan not running. I found all other airflow components as designed. I gained access to the control and measured VDC for the fan and found proper 12VDC coming in while in test 36. I then ohmd out the IM thermistor and found it at 8.8k (which is within range). This indicates a faulty ice box fan. Also will be replacing the control due to this being such an intermittent issue over the past year. Ordering the fan and the control. The office will have to reschedule. ; ordrng 1 W10846539 (Ice Box Fan) and 1 WPW10675033 (HV Control)"

"Arrived on site to inspect unit for a fan error codes, upon inspection found the unit did heat normally and all fans ran at a good speed, tested to 350 twice and spoke with Techline (Sr # 7731269269 Andrew ) all functions worked normally. Complete"

Arrived on site to diagnose an ice machine that is not producing. Found water level sensor in pump not registering properly. Replaced circ pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site for fridge making noise . Found diffuser making loud rattling and ratchet noises when opening and closing in diagnostics. All else checked normal. No water leaks detected at time of service. Job complete .

"Arrived on site to inspect unit for not allowing cycle to advance through wash, upon inspection found the cold water line had very little flow, checked at wall and found bad pressure. The long fill error code was present and customer had it set to tap cold causing issues, instructed customer on use, Customer must have water fixed. Complete"

"Arrived on site and inspected water underneath the crisper drawers. Confirmed the complaint and found the evaporator motor was buzzing and never starting, to push the air throughout the unit to cool the refrigerator compartment. Ordering the Evaporator motor. Office to schedule return services.; ordrng 1 242077705 (Evaporator motor)"

Arrived onsite for the u it making a small screeching noise. Tested the unit in drain and spin. Heard a bit of a screeching with unit was getting up to different speeds. Looked at the belt. Noticed it was stretched out. Replaced belt. Tested unit once again. No screeching noises at this time. Job complete

Arrived on site for a refrigerator leaking. Upon further inspection I found a drip from the filter housing were the water line connects. I found no other leak on the unit. I installed a new filter head housing and no more leak was preset at the end of service. Call complete.

"Arrived on site to test unit for not cooling. Found condenser pan had water with dye(took pic). Found system had no refrigerant. Found RC evap thermistor clip had torn through evap and was leaking(took pic). Replaced evap, vacuum system down and was loosing pressure somewhere. Ran refrigerant through system so leak may present itself. Applied bubbles and used UV light and was unsuccessful after multiple attempts to find leak from any solder joints, RC and FC evaps or any exposed lines. Every time system was charged and power was cycled with high and low side pressures stabilized at 65psi. High side would drop to 0psi after a few seconds. High side would slowly come down as usual and finally pull into a vacuum.

"Arrived on site for refrigerator light switch broken on right side. Inspected unit and work area. Removed failed door switch and installed new. Found unit connected to reverse osmosis with water filter in place. Recommended to remove water filter and to add bypass to filter housing. Tested water operation and door. All tested good, no water leaks detected."

"Arrived on site for dryer not drying properly. Found lint trap tube not sitting properly. Readjusted rear bulk head . Ran temp checks , unit is now cycling properly . No lint build up at time of service. Job complete ."

"Arrived on site to inspect unit for leaking when used. Upon inspection found the unit filled and washed for a good 10 min with no leak, drained and checked for any issues. No issues found. Repositioned float switch. Complete"

Arrived on site to diagnose a dryer that is taking too long to dry. Found external venting clogged preventing airflow through unit. Advised homeowner on findings and venting issue needs to be resolved prior to using unit.

"Arrived on site to inspect unit for not draining water out of the bellow, upon inspection found the drain holes clogged with hair, cleared hair and checked bellow, all functions returned. Complete"

Arrived onsite and found no ice production but good temps. Found valve failure causing ice blockage which broke the fill spout grommet.

Arrived on site and inspected French door refrigerator cooling issues. Confirmed the complaint and found the start device was clicking on and off without starting the compressor. R&R and unit tested as designed. Job complete

Arrived on job for complaints of noise. Found the fan in freezer hitting ice. Pulled cover and found the defrost sensor cutting cycle short. Will need fan kit replaced. After replacement test operation.

"Arrived on site for ice build up. Found ice build up around fan cover,found large gaps between liner and cabinet,removed ice build up added adhesive to liner gaps,checked door seal good."

Arrived on site for a refrigerator that has a torn gasket. Inspected unit and work area. Confirmed customers complaint and replaced their right hand side refrigerator gasket. Adjusted the gasket to form a seal all the way around the unit and did advise the customer to allow the gasket to reform to her liking. I did advise it can take a little bit before the gasket is fully formed to the unit. The unit is now working as designed. Call complete.

"Arrived on site for no water or ice. Tested water dispenser no water,removed filter good water flow,installed filter no water. Installed filter customer provided good water flow.

Arrived onsite and found unit would spin for about 3 minutes once. After which any attempt to spin cycle was still and eventually threw an f25.

"Arrived on site for washer getting random door lock error of F5-E2. Performed diagnostics mode and verified fault code. Ran test cycle and tested door lock several times. Found lock continues to lock. Inspected wire harness connection from latch to control and found no issues. Followed tech sheet process for error code and replaced door latch. Performed diagnostics mode and tested latch. All tested good, no water leaks detected. Spoke with customer on service performed."

"Arrived on site to inspect unit for not igniting or staying on, upon inspection found the unit did ignite but the gas is disminished immediately. Customer must have installer out to fix gas issues. Complete"

"Arrived on site for no cool. Removed compressor cover found no traces of dye in compressor cover,checked pressures low side reading -20 high side reading 90. Removed evaporator cover found no frost formation or dye on evaporator,called tech support per tech support correct repair done with evaporator and dye drier

Arrived on site for display rolling random numbers and flashing . Checked all connections. Passed continuity test. Receiving proper DC voltage to UI. Replaced main control . Ran diagnostics all checked normal . Unit is heating properly. No lint build up at time of service . Job complete .

Arrived onsite for the unit releasing left over gunk and some mildew floating up from under the tub and on the clothes. Looked at the unit and customer showed pictures of the left over mildew. Customer said they have just started using the affresh tablets and using what they can to keep the unit clean. Took the agitator off the unit and saw that the agitator needed to be cleaned and under the agitator as well. Parts were cleared by the customer. Put unit back together. No issues at this time. Job complete

Arrived on site for Replace the carbon air filters--CUSTOMER WANTS THE WHOLE UNIT LOOKED AT TOO. Replace the carbon air filters. Customer had carbon filters on hand to install. Fastened one carbon filter to left side and it fit as designed. Customer wanted to install right side once they saw me do it. Both carbon filters are now in place. Once carbon filters were installed we tested the vent hood. Fan sounds normal to customer. Tested on all three speeds. Vent hood operating as designed. LEDS light up as designed. All functions are normal. Reinstalled customers grease filters. Job completed.

"Arrived on site for refrigerator not cooling and ice maker leaking water. Customer stated that door was left open and caused not cooling. Unit is cooling as designed. Cycled ice maker and found leaking at ice maker mold. When need to replace ice maker assembly to repair. Found no ETA on ice maker. .; ordrng 1 W10889233 (IM)"

Arrived onsite for range with oven door glass issues. Upon inspection I found the inner glass panel had fallen down leaving a gap between the glass and liner. I disassembled the door and made sure everything was lined up correctly. After installing the door I found the outer panel is loose so I disassembled again. I was not able to figure why the glass is not securing tightly together but there are pieces of the frames that look warped. I am ordering parts for the door to return and complete the repair. Office to R/S due to part availability. ; ordrng 1 W11249559 (Glass outer) and 1 WP9761357 (Retainer) and 1 WP9761344 (Liner) and 1 WPW10316950 (Frame) and 1 W11178521 (Badge)

"Arrived on site to inspect refrigerator ice maker not working and unit making loud noise. Upon further inspection, I found ice in the bin and customer advised that the ice maker arm is missing and it wont stop making ice. I tested the ice maker and it is operating as designed and the sensor arm is present and functioning. I placed the unit in diagnostics and tested the compressor and found the noise to be the condenser coils vibrating on the support bars underneath. I adjusted the bars and leveled the unit and the noise has stopped. No water leaks observed during service, job completed."

Arrived onsite for complaint of not drying well. Customer advised that only one hour wash had been used. Advised customer that heat dry feature was not an active feature on the one hour wash option. Instructed customer on best use and care guidelines for good wash and drying performance. All checks good.

"Arrived onsite for unit not spinning the clothes out. Looked at the unit and noticed that the unit wouldn?t not spin but motor and and belt are all working correctly. Upon further inspection, found that the transmission has leaked out oil. Need to replace transmission and thrust bearing kit.

"Arrived on site for door issues found mullion heater not entering housing correctly and loose handles. Tightened set screws reinstalled handles checked door operation good,raised mullion heater.

Arrived on job for complaints of motor not running. Found the motor damaged. After replacement test operation.

"Arrived on site for a freezer that is not sealing properly. Inspected unit and work area. Found major frost buildup on the upper front portion of the freezer. Had to remove an excessive amount of ice from the control and/or area. Found the issue with the door being warped in the middle and bowing downward. Unit will need a new door for repair. Advise the customer due to the part being oversized and a PSP item. Office will need to contact the customer when parts are made available to reschedule.; ordrng 1 W11233211 (dor-fmd)"

Arrived onsite for refrigerator not dispensing water or making ice. Upon inspection found frozen water reservoir. Thawed line and water dispensing was restored. Ice maker will take time to cycle. Please allow 24 hrs for ice production. Also manually adjusted refrigerator temperature to 39 degrees. If symptoms persist recommend returning with Control and thermistor. No leaks present at this time. Job complete

"Arrived onsite to replace previously diagnosed parts. Replaced gearcase, rotor, stator, clutch and slider. Calibrated unit and tested. Unit is functioning properly. Job complete"

"Arrived on site to inspect range oven flames too high. Upon further inspection, I inspected the cooktop burners and found all burner flames were too high. Tested the bake burner and found its flame is too high as well. I inspected the regulator setting and it is correct sad the customer says theyre supply is NG. I inspected the orifices and found all are incorrect according to the tech sheet. I am ordering all cooktop orifices and orifice holders and a CNOTE-RESEARCH BAKE BURNER ORIFICE #49 and CNOTE-LSO PER CUSTOMER REQUEST/TRAINING. Gas supply to the unit was turned off at the wall for safety.; ordrng 4 WPW10347414 (Lt/rt front orifice)s and 2 WPW10170508 (Left rear orifice)s and 2 WPW10170506 (Right rear orifice)s and 2 CNOTE (SEARCH 49 NG ORIFICE (see photo in SD-QuickPic))s and 1 W11028738 (Left front orifice holder) and 1 W11050487 (Right front orifice holder) and 1 W11162117 (Left rear orifice holder) and 1 W11167099 (Right rear orifice holder)"

Arrived on site to test unit for oven not working. Test unit and found broken bake element. Replaced element . Test unit and unit test good job complete.

"Arrived on site to test unit for no power. Found outlet getting 120v. Found bad fuse, test switches and found bad switch making fuse open.Test unit and unit test good job complete."

"Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Performed diagnostics mode and found fault code 7-1 heating circuit interrupted and 4-3 motor fault. Monitored test cycle and found washer not activating. Mead voltage to motor and found failed sump assembly.Removed failed sump and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected.

Arrived on site for dim leds diagnosed a defective leds in freezer section replaced defective led all leds working as designed.

Arrived on site to install previous diagnosed part. Removed microwave and gained access to turn table motor. Installed turn shaft and assembled unit. Installed unit and tested operation. All tested good.

Arrived onsite to replace previously diagnosed part. Replaced failed heating element. Tested unit and unit is functioning properly. Job complete

Arrived onsite for range with broken knob. Upon arrival I confirmed the complaint and replaced the knob. The unit is otherwise working as designed at this time and no gas leaks detected during time of service. Job complete.

"Arrived on site for small amount of moisture building up under bottom of freezer gasket . Gasket is sitting properly . Found liner having gaps between cabniet. Siliconed gaps . All checked normal, no other issues found. No water leaks detected at time of service. Job complete"

Arrived on site to replace front panel. Called Techline and let Techline make unit lean back checked rinse aid and set at 3. No over sudsinfg job complete 7730592781

Arrived on site to test unit for unit no washing. Test unit and found bad sump and motor. Replaced sump aNd motor. Test unit and unit test good job complete.

"Arrived on site to replace ice box fan and ice maker water tube heater from previous diagnosis. Verified parts were needed. Replaced parts, tested unit, unit works good. Valve is operating as designed at the moment. On leaks detected. Job complete."

"Arrived on site for a dishwasher leaking. Upon arrival the customer already had the floor being ripped up due to the leak (pic in SD). The leak had covered the entire kitchen area. I ran a test cycle on the unit and found two leaks. One from the water line under the sink, and the other on the back of the dishwasher where the heating element nut was. The heating element nut was very loose, allowing water to run out of the unit. I tightened the nut and the leak stopped. At the end of the service no more leaks were observed on the unit itself. I advised the customer on replacing the water line, and not to run it until then. The unit is working as designed. Call complete."

Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.

"Arrived on site to install previously diagnosed part. Removed control and installed new control. Placed in diagnostics and heater still not heating up. Air was warm and no sizzle from element as water touched it. P4 off the control resistance back into the harness 7.9 OHMS, heater checks good no load, bi metal is closed at this time. P4-3 to P4-4 in diagnostics step 16 = 0VAC, check OWI value P12-3 to P12-1= 32.7 KOHMS. Ordering a new control and OWI sensor to return and complete the repair. Also returning with all previous parts JIC. Please add customer to cancellation list in the case we can return sooner. ; ordrng 1 W10906426 (Control) and 1 W11084121 (OWI)"

Arrived on site to diagnose a washer that is not cycling. Tested all parts and components and found no failures to unit at this time. Issue most likely caused by oversudsing. Advised homeowner on findings and no further repairs needed. No leaks were found at time of service.

"Arrived on site and inspected refrigerator and found customers experience is that refrigerator stops running once every other week for several hours, when this happens all lighting turns off and it will not dispense water or ice. Spoke with techline and because refrigerator is currently operating normally there is no recommendation. 7731272140 inspected pantry UI and found brown wire to connector J3 is pinched. With customers Permission cut the wire at the pinch point and used a wire not to reconnect it.

Arrived on site to test unit for gas smell from right rear burner. Replaced valve. Test unit not leaks present called safety File# 7731244883

Arrived onsite for squealing and banging. Found washer had major oil leak from gearcase.

Arrived on site for dishwasher door hitting cabniet on right side . Leveled unit and reinstalled dishwasher . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete

Arrived on site for Coil Element Not Working - Electric Range - PRE-ID Element and Infinite Switch. Tested both front elements and neither heated up. Inspected both front elements and front large element had a hole in the base of the square block. Both back elements took a while to heat but did eventually turn hot. Tested both front element infinite switches and both had failed. Removed both front infinite switches and replaced with new infinite switches. Replaced all four elements with element kit and all four are heating as designed. Job completed.

Arrived on job for complaints of not washing. Found MCU damage.After replacement test operation.

"Arrived on site to install previously diagnosed parts. I installed the drain pump, vent, and control. I then tested the unit and found it running as designed. No leaks observed at the time of service. Call complete."

"Arrived on site and replaced gearcase diagnosed on previous visit, after replacement confirmed washer is operating properly by running a diagnostic cycle. No water leaks detected at time of service, Job complete"

Arrived on site to diagnose a dryer that is taking too long to dry. Found open thermal fuse and replaced it. Also noted poor airflow through unit caused by obstructed external venting. Advised homeowner on findings and venting will need to be corrected to prevent reoccurring failure.

Arrived on site to install previously diagnosed parts. Installed correct motor and blower wheel. Ran dryer and noise is gone.

Arrived onsite and found unit operation had been corrected by reset at prior visit. Found console is cosmetic piece only. Repaired control. Unit is now operating as designed during testing. All checks good. Advised customer on repair.

Arrived on site for under-counter refrigerator not cooling. Inspected unit and work area. Found unit has been powered off for sometime. Powered unit on and measured amp draw to compressor and found at .5 within range.

Arrived on site for wall oven. Customer stated they had already found sound adjuster on main control and resolved issue before we arrived.

"Arrived onsite for ice ,aching not making much ice and making a loud noise. Upon inspection I found the unit powered down. I tried turning the power on but got no response. I found a gfci outlet near the unit was tripped so I unplugged the unit and engaged the gfci. I found that as soon as you plug the unit in it will trip the gfci. I disconnected the external drain pump and plugged the unit in. It no longer trips the outlet.

"Arrived on site to follow up on sealed system repair. Found flat system on arrival, 0 psi equalized pressure. Removed dryer and installed new dryer and compressor. Put unit in vacuum and found unit is not fully pulling down vacuum. Found leak in RC evaporator. Replaced RC evap. Recovered system and put under vacuum for 15 minutes. Found pressures Holding. Charged system to 5.6oz. Found pressures were a bit high, but seem to be fine when 3 way valve moves. Advised customer to monitor and follow up with us, as there may be a restriction in the system, but unit is cooling

Ordering the correct part for return service. Office to R/S due to part availability. ; ordrng 1 W11298786 (Control)

Arrived on site to test unit for unit leaking. Found unit leaking from diverted motor. Replaced sump abd motor test unit and unit test good job complete.

"Arrived onsite for microwave turning on by itself. Upon inspection found when unit is plugged in and the door is closed, the unit will power up the high voltage system. Isolated components at the control and control is sending voltage incorrectly. Unit will need high voltage Transformer and main control replacement. Unit is heating cavity when not in use. Left unplugged for safety and notified customer not to use. Needs AUTHO. Office to reschedule.; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WB27X10910 (trans h.v.)"

Arrived onsite for washer making loud noise when spinning. Unit is stacked but managed to access rear of washer. Upon inspection found debris between basket and tub causing grinding sound when spinning. Removed debris and tested. Unit is not making noise anymore. Job complete

Arrived onsite for continuing to have slightly hi temps and weak ice production. Tested for sealed system failure and found no evidence of leaks and the compressor was running and pulling an amp. Ultimately found condenser coil full of cat hair. Used compressed air to clear condenser coil. Advised customer that temps should return to normal. And ice production should be strong.

Arrived on site for refrigerator leaking water when dispensing water. Inspected unit and work area. Had customer dispense water while monitoring connection at door and valve. Found leaking from dual inlet valve. Found bad connection at valve and was able to correct connection. Tested operation and all tested good. No water leaks detected.

"Arrived onsite for dryer panel not responding properly. Upon arrival put unit in diagnostics and found stored error code for Restriction air flow, line 2 voltage missing and UI stuck button. Tested unit and unit is functioning properly. Did find that start delay could be from indicator for check lint screen. Screen must be cleared before each use. Unit is functioning properly. Job complete"

Arrived on site to test unit for damaged panel. Replaced panel

"Arrived on site and inspected ice machine and found it is 120 degrees inside and it is not running. Filter is not completely engaged in housing. Evaporator plate is hot to the touch, compressor is room temperature. Turned on Icemaker and observed it for 40 minutes and it made a batch of ice.

"Arrived on site to install previously diagnosed and ordered parts. Due to the previous techs diagnosis of the compressor failing, I removed and replaced the compressor and installed N access valve and UV dye drier. Vacuumed the system and pressures held good. Installed 5.5oz of R134a refrigerant and monitored pressures while testing in diagnostics test #4. Pressures held and unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite and found PTS switch failed. Replaced switch. Unit is now operating properly. Advised customer that unit would need to be run pulled a short distance into the room away from the wall to allow proper venting during use.

"Arrived onsite for unit not making ice. Upon further inspection, found that a wire on the cutting grid had broken off, causing the unit to not make ice. Ordered part. Rescheduled with customer ; ordrng 1 W10919199 (grid-cuttr)"

"Arrived on site for Asset has no power to it. Customer plugged something else into the outlet and it powered on just fine. Placed in diagnostics and got F6E2 and F6E3. Cleared error codes and tested both control and UI. Control was good, but UI was faulty. Removed UI and installed new UI control. Ran diagnostics calibration and passed all tests. Secured drain hose to hot water line with zip tie. No leaks detected. Job completed."

Arrived onsite to install previously diagnosed parts. I installed the control and actuator. I tested the unit and I am not hearing any abnormal noises at this time. No leaks were detected during time of service. Job complete.

"Arrived on for unit still sweating a little bit between the 3rd drawer and the freezer door. Called tech line. Let them know that there were no issues with the door sealing. Updated them on what was done to the unit and that the unit is in the garage. Said that at this point because the unit is in a different environment, can cause issues with the sweating. Got sr#7731266649. No other issues at this time. Job complete"

Arrived on site to install updated shifter to resolve shifter disconnecting from splutch. Replaced with updated shifter and ran calibration. Verified unit is properly shifting between agitate and spin. Call complete.

Arrived on site to install control panel to resolve inoperable dishwasher. Replaced console with new and ran diagnostic cycle. Verified all functions are working properly and unit is no longer stuck on lock. Call complete.

"Arrived on site for a dryer stopping during cotton or regular heat. Upon arrival the customer stated the dryer when on cotton will stop after a few minutes of running, but on all other cycles will finish through. They stated sometimes though they will be damp at the end, and that on permanent dry the unit gets way to hot. I tested the airflow to the unit and found it poor for electric dryers. I removed the vent and tested airflow with it on and off. I then removed the vent to have good airflow and ran it on cotton. I found it now running longer and as designed. I monitored the temps and found them within range with the vent off. The unit is working as designed. I found the customer had the unit venting around 11ft from the laundry room to his garage. The vent went down under the foundation and back out through the wall. I advised the customer that this issue is most likely due to exterior venting and informed them about their lack of airflow. Call complete."

"Arrived on site to test replace latch from previous diagnosis. Found error code f5e3(unlock issues). Replaced latch, tested unit, unit works good. Customer stated unit wouldnt work and same error code would prompt. F5e3 was only stored error code I found. Was not able to find any other issues with unit. All components tested good and operating as designed. No leaks detected.

"Arrived on site to replace dispenser and console from pr ious diagnosis. Verified parts were needed. Replaced parts, tested unit, unit works good. No leaks detected. Job complete."

Arrived on site for refrigerator left door not staying opened. Inspected unit and work area. Removed items from door and found staying opened. Attempted to adjust leveling of unit and door continues to close. Removed door closer and installed new. Tested door operation and found partially staying open. Spoke with customer on service performed and difference of door. Job completed. No water leaks detected during service.

on site and inspected dryer and found airflow is showing restricted. Dryer is Heating normally, Inspected exterior vents and found that it is blocked with lint buildup. That to the exterior will need to be cleared/cleaned before dryer is used again, removed vent hose and confirmed airflow is good when it is not connected, job complete"

"Arrived on site to inspect washer with water dripping into the tub. Upon further inspection, the customer advised that they can hear water dripping into the tub when the unit in not on. When i inspected the basket, I didnt find any water at the bottom or on the sides. I placed the unit in diagnostics and tested the valve and it is operating as designed. Once I finished with diagnostics, I found that water is collecting in the detergent tray and dripping down into the basket and its normal accumulation at the end of the wash cycle. I recommended that the customer pull the detergent tray out after each wash and allow it to air dry and that the water drip is normal. I advised the customer that if the amount of water increased and they had a constant drip to notify our office and schedule service. No water leaks observed during service, job completed."

Arrived on site to test unit for not washing. Test unit and found bad sump and motor. Replaced sump and motor Test unit and unit test good no leaks present at this time.

"Arrived on site to follow up on dryer that is not wanting to start. On arrival customer informed me that they have noticed the drum is hard to turn, and previous tech also mentioned the same. She also said moisture is getting in there and its noticeable. When I went to spin the drum I did briefly feel resistance, and also felt water drip on my hand. I checked the outside vent and found the vent flap is stuck wide open, so moisture and wetness from the exterior is working its way into the dryer. Unit is hard to turn because the roller guides and possibly motor are developing surface rust from being exposed to constant moisture. In order to repair we would need to replace the motor, rollers, pins, and idler arm and wheel, anything that moves. Heating element seems fine. Ordering authorization to contact extended warranty company to see if they will approve repair due to rust from an open vent. If approved, no work to be performed until the exterior vent flap is either cleaned and free moving, or replaced. ; ordrng 1 279787 (Motor) and 1 279640 (Idler Pulley) and 1 W10837240 (Bracket) and 2 WPW10359271 (Roller Pin Front)s and 2 WPW10359272 (Roller Pin Rear)s and 4 WPW10314173 (Rollers)s and 1 Autho (Autho)"

Arrived on site to test unit for oven not coming on. Test unit and found weak igniter not opening gas valve. Went to remove igniter and screws are stuck will need new bake burner and screws and igniter. Office to reschedule. ; ordrng 1 W10918546 (Igniter) and 1 W11220387 (Bake burner) and 2 98005659 (Screws)s

"Arrived on site to test unit for not cooling. Verified damper is opening and fan in RC engaging. FC evap fan is engaging. Thermistors are in range. Found unit was undercharged. Charged system properly. No signs of any leaks, use UV light and bubbles on all solder joints and potential leak areas. System pressures holding good and stable after proper charge. Evap pattern developing nicely and verified with customer instant changing in temp. No leaks detected. Job complete."