Gained access to the model and serial nit starts, tumbles, but doesnt heat. Needs more work. ordrng 1 WPW10185982 (TIMER) and 1 279838 (HEATING ELEMENT) and 1 W10900067 (CUTOFF-TML) and 1 279816 (HI-LIMIT TSTAT)"

Arrived on site and found fresh food temperature is 60+ degrees your temperature is 40+ degrees took one picture of freezer evaporator and sent it to LM I need to bring them back both evaporators and compressor to complete repair; ordrng 1 W11492867 (Evaporator) and 1 WPW10608485 (Evaporator) and 1 W10832994 (Compressor) and 1 W11387048 (Freezer bin) and 1 W10143759 (Dye drier) and 1 8201786 (Start device kit) and 1 Wpsav4 (Stub)

"Arrived on site and inspected refrigerator and found damper is open, inspected freezer section and found evaporator fan is running but freezer is completely frosted over, took pictures. Entire refrigerator will need to be unplugged for 48 hours to remove frost buildup. after defrost refrigerator should be operating properly, job complete"

"Arrived on site for a refrigerator with the door freezing shut. Upon arrival the customer stated the FC door had been getting significant frost build up on it, and now they could not open it. I tried to open the door but found it completely frozen shut and could not open it at all. Upon further inspection I found the gasket on the bottom sagging and completely off. I used my mirror to inspect the bottom of the door and found the plastic holding the gasket on he bottom of the door was separating from the door itself. Due to this it cannot hold the gasket and the door will need to be replaced.

Arrived on site to test unit for unit leaking. Ran unit for 20 minutes with out front panel and no leaks present at this time. Job complete.

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit with the power off. Turned power on and check amp draw to t( compressor and found 2.03amps. Inspected the RC evap and found no frost pattern. Also found the evap fan motor harness with thermistor is bad and the drip pan is warped. There was water in the bottom of the RC section. I advised him that the unit needs a sealed system repair, along with the RC evaporator motor harness, evap drip pan kit, damper and hv control would need to be replaced to complete the repair and the unit would need to,be cleaned out before repairs could be completed, as well as, behind the unit. No water leaks observed during service, job completed."

"Arrived on site to test unit for water filling in FF drawer. Found filter head leaking and valve was not opening properly. Replaced reservoir with filter head and bypass cap, and valve. Tested unit, unit works good. Recommended installing water filter. Ice maker is currently not working, ran diagnostics and not responding.

"Arrived on site , removed drain pump and found several bra pads stuck in filter . Pump was in good condition . Ran diagnostics, all checked normal. Job complete ."

Arrived on site for Nothing Is Working - No Power - Wall Oven. Removed thermal fuse and used jumper and oven turned on. Tested bake and oven heated and fan kicked on. Installed new thermal fuse and oven is heating as designed. Job completed.

"Arrived on site. Tested low side pressure,pressure reading +5 - 0 with weak frost pattern,unit will need compressor.; ordrng 1 482801 (Mounting kit)

"Arrived on site to install previously diagnosed and ordered parts. Due to the element, control and dispenser failures, I removed and replaced the parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite to install previously diagnosed parts. I installed the lid and latch. I tested the unit and it is working as designed at this time. No leaks were detected during time of service. Job complete.

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and tested heat at vent tube area and found the unit would not get above 83 degrees. Tested airflow to the unit with my vent test kit and it passed both tests. Checked voltage at the outlet and got 240V. Checked the terminal block and found the unit not wired correctly. Re-wired the unit and retested and unit still not heating. Disassembled the unit and found the element had broken and grounded itself. Removed and replaced the element and reassembled the unit and tested and unit is operating as designed. No lint observed during service, job completed."

Arrived on site for mullion not closing on left door. I inspected the unit and found it out of level. I brought both leveling feet up and relieved the unit properly. The mullion is now closing every time. Job complete.

Arrived on site and inspected washer not cleaning or spinning. Confirmed the complaint and found the actuator was defective causing the malfunction per service pointer W11531483 Rev B. I R&R the actuator and unit tested properly. Job completed.

Arrived on site to diagnose a refrigerator that is not producing ice. Tested all parts and components and found no failures to unit at this time. No leaks were found at time of service.

"Arrived on site for customer complaint of unit not draining, found unit is set up on gravity drain that runs through the cabinet to the right of the unit, however, when unit is pushed back into cubby hole, the drain line is getting kinked and not allowing unit to drain. Even when we pull the unit out about 6-8 inches, the unit will drain slowly. Customer is going to contact installers to fix issue. I tested every other complement in diagnostic mode as well as regular on mode, unit tested good. I left unit off due to drain issues, no leaks at time of service."

"Arrived on site to diagnose microwave with no heat, the customer informed me that one day they were heating and 30 seconds in the microwave would no longer heat.

Arrived on site and inspected washer not spinning the clothes out. Ran diagnostics and found during the spin, the wash plate was skipping, but the basket wasnt spinning with it. Ordering the hub, wash plate and actuator. Office to schedule return services due to part availability. Needs more work ; ordrng 1 W10902814 (WASH PLATE) and 1 WPW10597177 (ACTUATOR, SHIFT) and 1 W10528947 (Hub)"

Arrived on job for complaints of front left burner not working properly. Made an adjustment and tested unit. All burners working properly.

"Arrived on site to test unit for not heating. Found bad magnetron. Recommend replacing mag, cap and diode.

"Arrived on site to test unit fo broken handle. Verified handle was broken. Replaced handle, tested unit, unit works good. Job complete."

Arrived onsite for unit not making much ice. Looked at the unit and saw a good amount of ice made. Did notice the filter replacement light was lit up and clean machine. No leaks at this time. Job complete

Arrived onsite for unit over freezing things in the refrigerator. Upon further inspection. Found that the control damper was stuck open. Replaced damper. Tested unit. Unit tested good. No issues at this time. Job complete.

Arrived on site for a wall oven throwing an F8E0 error code. Upon arrival the customer stated they preheated the unit and it threw the error around 200?F. I put the unit into diagnostics mode and found stored error code F8E0 for slow cooling fan. I then manually activated the fan and could here it make a loud rattle. I gained access to the cooling fan and found a molex laying on the blades. The harness had come out of its holder and was allowing the molex to drop onto the fan. I corrected this and then tested the unit. I found the fan no longer making the noise in diagnostics. I then preheat the unit and found it now working as designed. Call complete.

Arrived onsite to replace console ordered by previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete

Arrived on site to install previously diagnosed part. Removed sensor and installed new sensor. Placed in diagnostics and F8E3 came on. Cleared error code and started diagnostics cycles. Washer completed all cycles as designed. As I was leaving customer informed me the load and go cartridge was not installed when I ran diagnostics and they would prefer I run the diagnostics cycle again with the cartridge installed. Installed cartridge and all diagnostics cycles completed without error. No leaks detected. Job completed.

"Onsite to install previously diagnosed parts. Tested unit in diag, unit now has power and is functioning as designed. Call complete."

Arrived on job for install of previously diagnosed parts. Installed new hose. Tested unit and everything working properly. No leaks detected at time of service.

"Arrived on site to test unit for excessive shaking. Unit was just moved into new home. Found unit unleveled and basket wiggles excessively on gearcase shaft. Recommend replacing suspension, gearcase and wash basket ordering gearcase, suspension, wash basket, agitator, splutch kit, hub nut and drive belt."

"Arrived on site for BOTTOM ELEMENT NOT HEATING IN THE OVEN-FRONT TWO BURNERS ON TOP AND BACK RIGHT AREN'T HEATING. Range had recently been used so cooktop hot was displayed along with error code F6E3. I unplugged the cooktop and tested voltage at the wall. Getting 240. I plugged unit back in and display would not come back on. Tested voltage at P1 and was getting 120. Unplugged for five minutes and plugged back in. Still no power to control / display. Tried turning on elements and all four elements got hot and turned red as designed. Ordering control, two more switches, two more elements, bake element, and will be returning with all previously ordered parts. Most likely the new control will get the oven bake to turn on, but I will return with all ordered and previously ordered parts just in case. ; ordrng 1 W11528352 (Control) and 1 W11182108 (Bake element) and 1 W11396790 (Element) and 1 W11396792 (Element) and 1 WP3149400 (Switch) and 1 WP3148952 (Switch)"

Arrived on job for complaints of oven not turning off. Customer said that both top and bottom ovens were having same issue. Will need console to complete.; saved tckt

Arrived on site to replace LF and LR valves. Replaced both parts test unit no leaks present.

"Arrived onsite for a dryer that is showing a ?check vent? error code. Inspected the unit and work area. I ran checks on the sensors and found them working properly. I ran a vent tester kit on the unit and found the unit ventilating properly with good airflow. I called Techline and spoke to Steve SR# 7730910924. We checked the vent hose and for the vent hose not kinked but going out from the dryer to the right circling back left to go into the wall and then up. The customer states that the vet then goes up and then somewhat down and out ranging about 25 feet event in the wall. Steve advised that based on the prior notes and the way that this dryer vents, the issue might be with the number of turns the air has to make to go out. He advised to have the customer straightener vent hose as much as possible to avoid further elbows and to have the customer check the venting to make sure that in the ceiling it only goes at a 90? angle as opposed to a sharper turn. He advised there was no issue with the unit at this time and to make note for the repair. Relay that information over to the customer and also advised the customer to run a load without the vent hose on to verify that it is not with the dryer and with the venting. The unit is working as designed. Call complete."

"Arrived on site ,replaced fresh food evap fan with harnes . Steamed out evap ,made sure drain was clear . Reassembled unit . Shimmed evap cover . Ran diagnostics all checked normal with cooling . No PO . Ran Im test ,harvest and filling normally . No other issues found . No water leaks detected at time of service.

"Arrived on site to install previously diagnosed parts. Once gaining access to HV parts I ohmd out the fuse and thermostat. Both tested good. I inspected the diode and found no damage. I then replaced the cap, mag, and transformer. I tested the unit with a microwave safe cup of water. The unit is now heating as designed. Call complete."

"Arrived on site to inspect dryer getting too hot. Upon further inspection, I tested the temps in the ex-low setting and high setting and found that the max temp didnt change. The ex-low temp was the same as the high temp setting. I tested the cutoffs, thermostat, and thermal fuse and found all within range. Inspected the element and it is good. After a few tests recommended by Leon, it was determined that the temperature switch has failed. I removed and replaced the temperature switch and tested and unit is operating as designed. No lint observed during service, job completed."

"Arrived on site for dryer not starting cycle and will click when pressing start key. Inspected unit and work area. Measure incoming voltage at terminal block, found correct voltage and polarity. Disassembled unit and found major lint buildup in blower housing. Removed lint and tested thermal fuse. Found thermal cutoff fuse opened/ failed. Removed failed fuse and installed new. Assembled unit and tested operation. Found all working as designed. Spoke with customer on venting and purpose of thermal fuse.

Arrived onsite to replace previously diagnosed parts. Replaced actuator. Tested unit and unit is functioning properly. Job complete

Arrived on site to test unit for no display. Found lights working for microwave and oven but no display. Replaced console . Test unit and unit test good job complete.

"Arrived on site for too much ice. Found freezer compartment full of ice from icemaker cleared out ice found shut off arm not fully inserted to housing,removed icemaker installed arm fully to housing tested icemaker unit working as designed."

Arrived on site to test unit for unit running for long time. Replaced board. Test unit and unit test good job complete.

Arrived on site for no heat dryer . Found back of unit smashed in causing heater element to get pushed into housing and grounding out . Reshaped back panel and replaced element . All checked normal . Unit is heating . No lint build up at time of service. Job complete .

"Arrived on site for loud dryer . Found when spinning makin a loud rumble . Roller support,blower wheel all look good . Ordering vibration kit and more pads , motor and blower wheel. Call to set return ; ordrng 1 W11401018 (Kit) and 1 W11234001 (Motor) and 1 W11327190 (Blower wheel) and 6 W11113654 (Pads)s"

"Arrived on site for a washing machine leaking. Upon arrival the customer stated it would leak and they would have to use 5 to 6 towels to clean it up. This happened the last two times the customer used it. I put the unit into diagnostics mode and found stored error codes F0E3 for overload and F0E5 for off balance. I ran every load individually and the test cycle. I could not replicate the leak. I gained access to the bottom of the unit and found significant gear case oil. I could not see any trace of a leak however. I ran a normal cycle with a load full of clothes and could not replicate the leak. I inspected the outer tub and did not see any cracks or damage. This indicates the leak may be coming from the bad gear case. I attempted to remove the stator, but found it bound onto the gear case. I am ordering rotor, stator, and screws to complete the repair. Office to get autho and reschedule.; ordrng 1 W10915701 (Rotor) and 1 W10006483 (Stator) and 8 W11027980 (Screw)s and 1 AUTHO (AUTHO)"

"Arrived on site ,replaced cap & motor . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete."

"Arrived on site for no cool fridge . Found ice ball on evap at welds . Ordering compressor,evap, drier UI, service port . Lock ring kit . No water leaks detected at time of service Call to set return . ; ordrng 1 UI drier and 1 Service port and 1 Lock ring kit and 1 W10836706 (Evap) and 1 WPW10507886 (Compressor)"

Arrived onsite for washer leaking. Upon arrival found unit clamp was not staying in place and holding bellow down having unit leak from front. Ordering clamp. Office to reschedule upon receiving.; ordrng 1 W11266654 (Front clamp)

Arrived on site to install previously diagnosed parts. I installed the knob and it was now working as designed. I installed the new burner cap and the flames were now regular. Call complete.

"Arrived on site for customer complaint of ice maker broken and freezer not cooling properly, found good frost pattern, but fan motor was weak. Ordering ice maker and fan motor, also ordering defrost components just in case. . ; ordrng 1 WR60X10185 (Evap fan motor) and 1 WR50X10068 (Bi metal) and 1 WR51X10055 (Heater)"

Arrived on site for water leaking into deli drawer. Removed all drawers found water leaking from water reservoir unit will need a new water reservoir ordering parts. ; ordrng 2 WP2300868 (Fitting)s and 1 W11229977 (Reservoir)

Arrived on site and inspected washer and found customer is experiencing noise described as whistling at the beginning of the cycle. Noise is so intermittent customer cannot make a recording. Ran diagnostic cycle and normal cycle and could not duplicate customers experience. Replaced cam kit and belt nothing else happens at the beginning of the cycle. Job complete

Arrived on job for install of previously diagnosed parts. Installed new sensor and resolved issue.

"Arrived on site for oven broil element caught fire. Inspected unit and work area. Found breaker in broil element. Will need to replace broil element and test for voltage. Removed failed broil element and installed new. Powered unit on and tested operation. All tested good.

FC=6 RC=40. Upon arrival the customer was removing the items in the RC so that temp may be a little hotter than actual normal temp. I ran the ice maker error codes and found E2 on the ice maker and no function when trying to harvest. I replaced the ice maker and asked the customer to monitor the unit over the next 24 hours or so. No leaks detected during time of service. Job complete.

"Arrived on job for complaints of oven not working properly properly. Found open fuse. Installed new fuse, tested unit."

"Arrived onsite for washer not turning on. Upon inspection found failed console, non responsive. Received AUTHO to proceed. Replaced console and tested. Calibrated and ran test cycle. Unit is functioning properly. Job complete"

Arrived on site for no ice. Found no power to icemaker harness and condenser fan not running no power to harness on fan motor. Diagnosed a defective control replaced control power to fan and icemaker harness icemaker stuck in cycle replaced icemaker ran through a harvest passed and filled with water.

arrived on site and found lower rack supports are broken. Replaced everything and lower rack is now working properly, job complete"

Arrived on site to diagnose a freezer that is not sealing properly. Found bottom of door bowed preventing contact with freezer cavity. Door will need to be replaced to complete repairs and office to have autho provided and set return appointment.

"Arrived on site to install icemaker and verify proper temps. Checked temperatures and found RC at 38 and FC at -2 on arrival. Temps are good for unit to produce ice. Replaced icemaker with new.

"Arrived on site for freezer handle being broken, led lights not working, and the ice maker not producing. I inspected the unit and work area. I found the freezer door handle broken and not attached to the freezer door. I found the mounting holes for the handle and the freezer door screws have been stripped. I found none of the lights working in the fridge, and ice build up on the rc evaporator. I put the unit into diagnostics and test 38 and forced a defrost. I found the freezer going through defrost. I checked the rc evap thermistor and it was showing the temperature at 40 degrees when Incase in ice. I also found the drip pan bowed up wards and needs to be replaced. I am ordering the freezer door, handle screws, handle, all led modules, the led supply board, and returning with the UI and rc evaporator harness. The door and handle will need to be installed new. The rc evaporator harness, drip pan and UI will need to be installed to fix the defrost issue in the rc compartment. ; ordrng 1 W11499276 (Handle) and 2 WPW10661886 (Handle screws)s and 1 W10821330 (Freezer door) and 1 W11457241 (Drip pan) and 7 W11462342 (Led modules)s and 3 W11205082 (Led modules)s and 1 W10830288 (Led supply board) and 1 AUTHO (Autho)"

"Arrived on site for refrigerator it producing ice. Inspected unit and work area. Measured temperature in ice housing and found at 6?. Removed ice maker assembly and measured resistance on harness and found good. Removed ice maker and found frozen water in motor housing indicating a leak within ice maker. Removed failed ice maker and installed new. Monitored cycle without advancing. All tested good, no water leaks detected."

Arrived on site for washer being locked. I inspected the unit and work area. I found the unit in control lock mode. I tried holding extra rinse down for three seconds to remove the lock but the console would not recognize the input. I gained access to the wiring harness and unplugged the console. I waited 5 minuets and replugged the unit back in. I was able to remove the control lock and put the unit into diagnostics. I found no fault codes in diagnostics. I ran an HMI key test and found all keys working. I put the Unit through a diagnostics cycle and found it working as designed. I told the customer if the console locks itself again I recommended replacing the console. Job complete.

Arrived onsite to install previously diagnosed parts. I installed the console and tested the unit. The unit is working as designed at this time. Job complete.

Arrived on site to install previous diagnose part. I gained access to the control and replaced it with new. I tested the oven and found it working as designed. Job complete

Arrived on site to replace previously ordered parts for oven. Inspected unit prior to installing parts and found only half power to unit from wall. Homeowner will need an electrician to correct voltage issue to fix problem.

Arrived on site to diagnose a washer that has a damaged lid. Found left side of lid broken preventing unit from locking. Replaced lid and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to inspect washer not agitating and having a burning smell. Upon further inspection, I tilted the unit back and found the actuator not engaging with the cam. I returned with the actuator and removed and replaced it and calibrated the unit. Test3d in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to install sump and motor to resolve dishwasher not spraying. Replaced sump and motor and retested. Verified unit working as designed.

Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Arrived on site to diagnose a dryer with long dry times. Found high limit t-stat damaged due to previous airflow issue and replaced it. Tested unit and found all is functioning properly at this time.

Arrived onsite for wall oven combo with power cord issues. Upon inspection I found the whip cord pulled out too far and wires exposed. I pushed the cord back into place and secured it with the bracket. The unit was not connected to power at the time of service so I was not able to test. Job complete.

Arrived onsite for dryer making squeaking noise. Replaced unit roller and unit belt as belt was fraying and roller wasnt turning as designed. Proceeded to test unit. Unit is now operating as designed. Job Completed.

"Arrived on site to replace leaking filter head, after replacing unit tested good. I did find house shutoff valve leaking slightly, I informed customer of issue, unit tested good."

Arrived onsite to install previously diagnosed parts . I installed the 2 burners in questions and caps. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete

"Arrived on site to install previous diagnosed part. Removed failed sump motor and installed new. Performed diagnostics mode, monitored test cycle and observed for possible water leaks. All tested good, no water leaks detected.

Arrived onsite for cooktop right front not igniting properly. Upon arrival found unit was operating as designed for all top except front right not making proper contact with igniter ordering cap and head. Office to reschedule upon arrival of parts.; ordrng 1 W11344539 (Burner head right front)

Arrived on site to diagnose a washer that is filling when not in use. Found watervalve not closing and replaced valve assembly. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

Arrived on site to replace actuator and potentially other parts to complete the repair. I replaced the actuator and tested the unit in service diagnostics. I found no faults and the unit is now operating properly as designed. Job complete.

Arrived on site to install previously diagnosed parts. Removed element and installed new element. Installed pads on left and right hinges. Door no longer swings open. Ran through diagnostics and dishwasher completed all cycles and element heated up and water sizzled as it dropped onto element. No leaks detected. Job completed.

"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the RC lights operating. The FC lights were dim and the top right module was burnt out. I removed and replaced the module and all lights are functioning in the FC & RC sections. No water leaks observed during service, job completed."

"Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the rc evaporator covered in ice. I out the unit into diagnostics and ran a forced defrost. I found the control sending good voltage to the defrost heater, and the heater coming on. I checked resistance to the rc evaporator thermistor and found it reading at 60 degrees while Incase in ice. I found the drip pan also bowed up wards and not draining properly.

"Arrived on site to replace failed compressor, after replacing compressor, filter drier, and coupler, unit tested good."

"Arrived on site for customer complaint of center rear burner not working, found unit needed lp kit, I replaced orifice, unit tested good."

"Arrived on site to diagnose refrigerator that was building ice on the back side. Removed fridge from cabinet and found a massive ice chunk on the back, along one of the SS lines. I melted down the ice and found some worn out permagum that was likely leaking from the FC. I advised the customer that I can attempt to seal the hole with permagum, and possibly crush the air leak, but it may also be due to failing insulation on the unit.

Arrived on site to install previously diagnosed parts. Removed mullion and installed new hinge. Installed new mullion. Tested by opening and closing right side RC door. Opens and closes as designed. Had customer test the door as well.

Arrived on site for no cool in fresh food compartment. Ice on evaporator cover ran diagnostics evaporator thermistor reading +48 while covered in ice diagnosed a defective thermistor. Removed cover defrosted evaporator replaced cover that includes defrost thermistor secured thermistor to correct location on suction line. Autho KY99500PPL1

"Arrived on site and inspected washer and found it is slowly being filled by one of the valves. Replaced both valves and ran test 12 to confirm operation. No water leaks from connections at a time of service, job complete"

"Arrived on site and replaced control board and control panel diagnosed on previous visit after replacement Audible chimes are now working again, job complete."

Arrived on job for install of previously diagnosed parts. Installed new gearcase. Ran diagnostics and unit passed.

Arrived onsite to install previously diagnosed parts. I installed the drive motor and tested the unit. I could not recreate any abnormal noises at this time and no leaks were detected.

"Arrived on site to diagnose dishwasher with no heat coming from it. Ran diagnostic and found F7E1 error for no heat. Tested element at control and found control good, element showing open. ; ordrng 1 W10518394 (Heating Element)"

Arrived on job for complaints of rear burner making hissing noise. Changed out burner head.

"Arrived on site and replaced ice door motor diagnosed on previous visit. After replacement the stove is now operating normally.

Arrived on site to diagnose range that was not able to run any burners or the oven. Ran unit and found no gas being produced. Checked cutoff and found the gas shut off. Turned on gas supply and retested. Verified all burners and oven working as designed. Call complete.

"Arrived on site to replace pre-ordered right hand fresh food door.