Near Austin, TX 78727
Cliff
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0AB04 Arrived on site to diagnose an oven that is not keeping temperature. Found shorted out bake element causing unit to preheat but not maintain temperature. Here it is preheating due to broiler element only. Bake element will need to be replaced complete repairs. Will bring control and sensor with me on next trip in case needed.; ordrng 1 WPW10546517 (elmnt-bake)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no ice issues. Found not enough water getting into ice maker. Replaced water valve and heater. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no ice issues. Found not enough water getting into ice maker. Replaced water valve and heater. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no ice issues. Found not enough water getting into ice maker. Replaced water valve and heater. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78731
Luis
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for no ice. Ran diagnostics no water entering reservoir checked voltage at valve,good voltage reading 120ac unit passed all other test,diagnosed failed valve. Installed new valve ran diagnostics water entering reservoir unit working as designed"
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived on job for complaints of items freezing in refrigerator. Gasket keeps falling off. Will change thermistors ; ordrng 1 W10856123 (gasket ) and 1 WP67003924 (thermistor COVER)
Near Georgetown, TX 78633
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for unit not despensing water. Found filter housing to be failed, replaced filter housing and replaced Custer supplied filter and tested good. No leaks on site"
Near Austin, TX 78738
Luis
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for no ice. Ran diagnostics compressor powered on for 15 sec. then powers off diagnosed failed compressor. Removed compressor and drier,installed new compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec,ran diagnostics good frost pattern on evaporator. Reassembled unit checked water lines and drain tube no leaks unit working as designed"
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
OVEN AMANA AGR5330BAS3 Arrived on site for no heat. Found igniter cracked. Will need hot surface igniter to complete ; ordrng 1 W11176454 (IGNITER )
Near Austin, TX 78735
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to to replace sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Ran unit and motor working correctly unit washing and draining job complete
Near Jarrell, TX 76537
Steve C.
Job Details: 01/10/2019
WASHER HOTPOINT HSWP1000M4WW Arrived on site for the unit will not agitate or spin. Tested the unit and found the motor is blinking seven times which is the lid switch. Replaced the lid switch and the unit is still not working and the timer is not advancing. Replace the timer as well and unit is still not working. Per the tech sheet unit will need a new motor and magnet. Will need to order those parts and get authorization. Office will need to contact the customer and reschedule.; ordrng 1 CNOTE (AUTHO) and 1 WH12X10276 (magnet asm)
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 01/10/2019
WASHER WHIRLPOOL MTW5720TQ0 "Arrived on site for “door switch not activating” complaint. Inspected unit and found left door hinge loose. Tightened screws and applied thread lock compound to screws. Unit checks good. No leaks detected, at time of service.
Near Elgin, TX 78621
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Removed and replace leaking water lines. All operations are now normal and all water connections were dry.
Near Austin, TX 78703
Scott
Job Details: 01/10/2019
WASHER MAYTAG MHWC7500YW0 "Arrived on site , ran diagnostics . No error codes , and ran thru test cycle with no issues . If going back will need 2nd man . No water leaks detected at time of service . ; ordrng 1 2MAN and 1 WPW10192987 (motor-drve)"
Near Austin, TX 78735
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not washing. Tes Tunis and found bad wash motor will need to order new motor w11085683. Talked to office and will schedule for tomorrow it will be good between my 12 and 1 calls. ; ordrng 1 W11085683 (SUMP AND MOTOR )
Near Austin, TX 78738
Brandon
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for customer complaint of no ice, found faulty compressor, ordering compressor, evaporator, drier, and valve. Bringing back control and harness. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (VALVE) and 1 W10218037 (evaporator) and 1 W10536005 (compressor) and 1 W10843121 (drier-tube)"
Near Austin, TX 78749
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for not washing. Test unit and found F4E3 error motor not running. Test motor and found motor getting power but not responding. Replaced sump and motor test unit fo leaks no leaks present at this time. Unit working correctly washing and draining. Job complete
Near Jonestown, TX 78641
James
Job Details: 01/10/2019
DRYER MAYTAG MGD5500FC0 Arrived on site and tested operation. I found the unit has f6e2 fault. Inspected harness and found to be good. I found the connection at the control loose due to a broken retainer clip. Rescuers and tested but the same error came up. Installed new control but unit still has error. Unit will need ui to complete repair. Office to schedule as the ui shows to be factory only. ; ordrng 1 W11179321 (UI)
Near , TX 78633
Tyler B.
Job Details: 01/10/2019
OVEN KITCHENAID KODE300ESS04 Arrived on site for console replacement. Replaced console and tests good all functions working.
Near Austin, TX 78744
Luis
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB00 "Arrived on site for cooling issue. Found unit not entering defrost. Removed Evap cover,defrosted evaporator,ohmed heater,heater ohmed good. Replaced harness and thermistor."
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
OVEN WHIRLPOOL GBD307PDB7 "arrived on site to inspect oven error code. Up. Further inspection, I found the unit display showing F2E6. Due to this unit already having the UI console replaced, I quoted the customer to remove the control and have it sent in and rebuilt due to it being no longer available. The customer paid in full and I removed the main control and boxed it. I advised the customer that it would be 7-10 days for the rebuild and the office would reschedule as soon as the office receives the control. I left the unit turned off at the breaker.; ordrng 1 WP8300440/REBUILD (CONTROL)"
Near Cedar Park, TX 78613
James
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and installed new dispenser pad. Tested operation. Unit working properly. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site and installed bin. Unit is now operating as designed.
Near Georgetown, TX 78628
Lou
Job Details: 01/10/2019
DRYER MAYTAG MEDB855DC4 "arrived on site to inspect dryer making noises. Upon further inspection, the customer turned the unit on and immediately I could hear a loud whining noise. I lifted the top panel and removed the front panel to expose the lint duct assembly. Once I removed the lint duct assembly, I found a sock wrapped around the blower wheel and the duct gasket was unseated. I removed the sock and reseated the gasket and reinstalled the lint duct assembly. With the unit unassembled, I tested it and the noise was gone. I reassembled the unit and advised the customer of my findings. No lint observed during service, job completed."
Near Austin, TX 78758
Scott
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "Arrived on site for no cool freezer/fresh food side . Ran diagnostics , compressor would start then stop . Found start relay on compressor burned . Unit is not staying on and starting to cool . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78756
Scott
Job Details: 01/10/2019
DRYER WHIRLPOOL WHD5090GW0 Will need to reschedule . Called customer to inform on way . She was unable to be at house . Please call to set up visit .; saved tckt
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW0 "Arrived on site. Checked for noise issues. Found roller bad creating noise. Part.Replaced repair kit and cycled, all functions tested OK.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW0 "Arrived on site. Checked for noise issues. Found roller bad creating noise. Part.Replaced repair kit and cycled, all functions tested OK.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW0 "Arrived on site. Checked for noise issues. Found roller bad creating noise. Part.Replaced repair kit and cycled, all functions tested OK.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and found unit ice maker fill spout frozen at tip after replacing filter. Removed ice. And tested. All checks good. Unit is operating properly and leak free.
Near Spicewood, TX 78669
Cliff
Job Details: 01/10/2019
MICROWAVE KITCHENAID KOCE500ESS06 "Arrived on site to diagnose a oven with the broken door. Builder had oven door in builders on site construction trailer and not with unit it’s self. Noted door outer panel shattered and lower vent trim piece bent. Replaced oven door glass and installed badge and gave builder and then trim for oven. No oven on site be inspected at this time, but the door assembly repaired, undamaged, and complete."
Near Cedar Park, TX 78613
James
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. Found the dispenser pad had to be pushed very hard to trigger dispenser. I removed the pad and found the micro switch and the paddle are not lined up properly. Unit will need new paddle to repair; ordrng 1 W10853387 (pad)
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site and found RC Evap drain frozen. Thawed and cleared all water. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and installed icemaker due to short. All else checks good.
Near Austin, TX 78745
Robert
Job Details: 01/10/2019
WASHER WHIRLPOOL WET4027EW1 "Arrived at job to replace gear case for leaking oil,clutch broken spring,and basket driver for broken spring. Tested spin and ran test cycle. No leaks at time of service."
Near Georgetown, TX 78633
James
Job Details: 01/10/2019
WASHER WHIRLPOOL GHW9250MW0 Arrived on site and found outer retainer for bellow has come loose. Inspected bellow for damage and found none. Reinstalled retainer and ran diagnostics to test unit operation. Found all functions test good and not leaks found after repair. Job complete
Near Austin, TX 78731
Cliff
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose it washing machine that will not operate properly. Found lid latch missing actuator button causing unit not to register lid was closed. Replace lid latch assembly and tested and recalibrated unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Austin, TX 78753
Scott
Job Details: 01/10/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site ,replaced drain pump . Ran diagnostics cycle all checked good ,no water leaks detected at time at service . Job complete ."
Near Leander, TX 78645
James
Job Details: 01/10/2019
VENTHOOD JENN-AIR JXW9048WP2 Arrived on site and found several large scratches and scuffs on hood. Took photos for the office to submit to the manufacturer. Called tech line and spoke to Joel #7723828693. Documented findings and instructed customer that the manufacturer will be in contact with them to discuss the issue.
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for unit with no display, found no power at control, found fuse blown, replaced fuse and tested good"
Near Kingsbury, TX 78638
Robert
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on job for complaints of not working. Ran diagnostics and no water entering dishwasher found harness not connected to inlet valve.
Near Liberty Hill, TX 78642
Jerry C.
Job Details: 01/10/2019
DISHWASHER AMANA ADB1400AGS1 ADB1400AGS1 Arrived to inspect no water. I found the unit had a dedicated valve and it was in the off position. I corrected and tested the unit within service test mode and all functions were present. No leaks observed during service.
Near Round Rock, TX 78665
Lou
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. I checked the rinse aid dispenser and it was full. The unit operated as designed with no error codes at the end of diagnostics. I made recommendations to the customer for use and care tips such as detergent/rinse aid use, purging the hot water at the sink before using and different modes of wash that will help in getting the dishes dry. No water leaks observed during service, job completed."
Near Hornsby Glen, TX 78725
Leonardo
Job Details: 01/10/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site to test unit for unit tripping breaker. Plugged unit in and unit working correctly. Test unit by turning unit on and heater and unit working correctly. Checked junction and junction checked good no burned wires or not shorts found job complete no leaks present at this time.
Near Wimberley, TX 78676
Kevin
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site and inspected refrigerator and found door is dragging and not closing properly, corrected door and it is now closing correctly. Corrected all handles, No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/10/2019
OVEN WHIRLPOOL WODA7EC0HZ01 "Arrived on site for unit not recognizing meat probe, replaced meat probe and did not work, removed unit and check all connections on both boards and Testd again, no luck, unit will need both controls to complete.; ordrng 1 CNOTE (OFFICE RS) and 2 W11261165 (CONRTOL)s"
Near Wimberley, TX 78676
Kevin
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF560SAFM2 "Arrived on site and inspect the dishwasher and found it is not drying, found harness connector on control board is loose and after reinserting heating element will now operating properly. Recommend that customer use rinse aid regularly for best results, no water leaks from connections at time of service, job complete."
Near Austin, TX 78732
Cliff
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSC42QTS02 Arrived on site to diagnose the refrigerator that is not cooling properly and as a dispenser that is not operating. Found main control board shorted out. Replaced main control board with control board kit. Tested unit and found all parts and components are now functioning properly. No leaks were found at time of service.
Near Round Rock, TX 78681
Lou
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL KMHC319ESS3 "arrived on site to inspect microwave eatable. Upon further inspection, I found that the display, when lit, you cannot see it unless looking at it at an angle even when lit. I removed and replaced the door assembly and tested the unit and it operated as designed and the display was illuminated. Job completed."
Near Killeen, TX 76543
Al
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived to inspect dishwasher still not draining. I removed and replaced the drain pump. I also replaced the drain tube and created a drain loop. I noticed an obstruction in the left sink underneath. I advised the customer to inform landlord of the obstruction/ plumbing issues. The unit tested as designed after installing new parts. There is no clear exit path for the drained water to drain.JOB COMPLETE
Near , TX 78628
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "arrived on site to install previously diagnosed and ordered part. Per Techline File #7723783827 from the previous service call, I removed and replaced the UI and tested the units operation. The unit is operating as designed. I checked the evaporator and it has a good frost pattern. The unit is level and squared from the previous service call. No water leaks observed during service, job completed."
Near Jonestown, TX 78645
James
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDS03FTSS2 Arrived on site and installed new control panel and control. Ran diagnostics and found unit working properly. Job complete
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of dryer not starting. Checked terminal block. Shorted replaced terminal block and tested unit for flow.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite and replaced harness and removed ice. All else checks good. Unit is now operating as designed. 1 year warranty
Near Waco, TX 76706
Steve C.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED7500GW0 Arrive on site for the unit will not turn on. Tested the unit and found no continuity on the thermal fuse. Replaced the thermal fuse and tested the unit. Unit is still not turning on. Found the voltage from L1 to neutral is 4 V and l1 to l2 is 209 V. Advise customer to call a electrician and also advise customer to clean air vents every six months.
Near Manor, TX 78653
Joseph C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “not draining or spinning clothes dry” complaint. Inspected unit and found no codes. Ran drain and spin and completed cycle, with no issues. Customer is still not convinced of unit performance. No leaks detected, at time of service."
Near Killeen, TX 76542
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for customer complaint of French door refrigerator not making and not cooling properly. Checked temperatures and found RC@ 40F,FC@8F. Both sections are within range. Ran test 056 in diagnostics and found error E2 (Lost Home Position). Attempted to rotate icemaker and found icemaker will not move. Reordering icemaker and returning with ice box fan. R/S for Friday 1/11. All water connections were dry at time of service.; ordrng 1 WPW10553630 (ICE FACIA) and 1 WPW10764668 (ice maker)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL DU810DWGU1 "Arrived on site for latch kit installed, replaced latch kit and tested good, no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL DU810DWGU1 "Arrived on site for latch kit installed, replaced latch kit and tested good, no leaks on site"
Near Leander, TX 78641
James
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HW2 Arrived on site and found cavity dented. Called tech line and spoke to JK #7723844339. Took photos of damage and attached to service order. Instructed customer of findings and that the damaged part is a non replaceable part. Office will submit photos to trad partner services for review.
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
FREEZER KENMORE 253.287128 "253.28712804 Arrived to inspect cooling issues. I found the unit at 22 and tested the compressor amp draw. The amp draw was .6, too low for the internal temperature. The high side discharge was very hot at the compressor, but approximately 100 at about 14 inches from the compressor, denoting loss of coolant and/or a weak compressor. I advised the customer of my findings and they elected to replace the unit. RF100 $99.99 no water connections."
Near Georgetown, TX 78633
Lou
Job Details: 01/10/2019
DRYER MAYTAG MED8200FC0 "arrived on site to inspect dryer not turning off. Upon further inspection, the customer advised that the unit is not shutting off when the clothes are dry and she believes the unit is not sensing correctly. I placed the unit in diagnostics and it showed error codes F4E3 and F4E4. I went to the breaker box and turned the power off at the breaker for approximately 10-15 seconds then turned it back on. I placed the unit in diagnostics and tested and cleared the error codes. The unit began testing and the display showed the total voltage of 235 volts. The unit tested good. Also, the unit showed that the airflow was good too. Due to the L2 voltage issue, I followed the tech sheet and tested the CCU and it checked out good. I tested the sensors and they tested good also. I tested the thermistor and it checked good as well. I advised the customer of my findings. The customer advised that they use the sensing dry mode and I advised that changing the sensing times will
Near Austin, TX 78731
Luis
Job Details: 01/10/2019
REFRIGERATOR AMANA SXD25QA3W "Arrived on site for water leaking. Diagnosed frozen fill tube causing water to leak when icemaker is asking for water. Defrosted fill tube,ran icemaker through a cycle no leaks unit working as designed.
Near Leander, TX 78641
Jerry C.
Job Details: 01/10/2019
DISHWASHER GE PDT855SSJ0SS "PDT855SSJ0SS Arrived to instal previously diagnosed and ordered parts. I removed and replaced the control and motor controller and tested. The unit refused to recognize door position and I tested all the way to the control from the door switch and verified per MFG service guides, the door latch registering correctly. There are no further parts that could affect this issue and the unit will be referred to management. No leaks observed during service."
Near San Marcos, TX 78666
Kevin
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and inspected washer and found error code for unbalanced load, set washer into diagnostic cycle and found all functions are operating properly. Discussed correct loading and water level expectation. Found that drain hose is not any stand pipe it exits to the exterior through a hole in the wall and recommended it be raised to the correct height. No water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
MICROWAVE MAYTAG MMV5208WW0 Arrived on site and installed new door due to current door coming apart. Was advised of no other symptoms. All checks good. Unit operating as designed.
Near Waco, TX 76710
Steve C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 Arrive on site for the unit is not filling up with water properly. Customer advised the unit will leave clothes dry intermittently and not wash completely. Remove the control panel and found the pressure hose was off the control board. Secure the pressure hose onto the control board and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF760SADM2 "Arrived on site. Checked for no display issues. Found main control board bad not allowing display to light up. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF760SADM2 "Arrived on site. Checked for no display issues. Found main control board bad not allowing display to light up. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF760SADM2 "Arrived on site. Checked for no display issues. Found main control board bad not allowing display to light up. No leaks present. Job complete"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/10/2019
OVEN WHIRLPOOL RBD305PRS00 Arrived onsite for customer complaint of wall oven not coming on and starting. Found control has not light coming on. Membrane does respond to touches. Found unit will need new control board. Control is no longer available. Pulling board for rebuild. AHS must approve rebuild. OF will R/S. Reassembled.; ordrng 1 CNOTE (BOARD PULLED FOR REBUILD) and 1 CNOTE (NEEDS AUTHO )
Near Austin, TX 78723
Joseph C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Arrived on site for “water freezing in bottom of freezer and icemaker not working” complaint. Spoke with Mike, at techline(Ref# 7723845989). After performing pressure test(62psi(fluctuating up in spikes of 10-25 psi)), recommending apartment maintenance tech swap out refrigerator from another unit. This action should help determine if refrigerator has problem or if there is an issue with the plumbing. Water has been left off. No leaks detected, at time of service."
Near Buda, TX 78610
Kevin
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site and found evaporator drain is frozen, ensured drain is clear and removed all ice from interior of freezer. Also found freezer door is damaged on the top and will need to be replaced. No water leaks from connections at time of service.; ordrng 1 W11301143 (DOOR)"
Near San Marcos, TX 78666
Leonardo
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for no heating. Test unit and found wire disconnected to magnetron tod. Secured connection test unit and unit test good unit heating correctly.
Near Lago Vista, TX 78645
James
Job Details: 01/10/2019
WASHER MAYTAG MVWB955FW1 Arrived on site and tested operation. I found both valves would humm but not open and the gearcase is showing evidence of a leak as well and has internal oil on the rotor. Unit will need new valve and gearcase to repair. Instructed customer that the gearcase is factory only and the office will have to schedule repair. I left the water shut off to the unit due to complaint of water leak; ordrng 1 W11287287 (GEARCASE )
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite and found ice dispenser seal crooked and allowing warm air to melt ice to form block. Corrected seal position and reset dispenser tray. Advised customer on findings.
Near New Braunfels, TX 78132
Robert
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL KOCE500ESS06 Arrived on job for complaints of microwave not working. Code F6E8 lost communication and close door. Found switch holder on right side broken switch not closing when door closed. Holder not in break down office to schedule if part found. ; ordrng 1 CNOTE (NEED SWITCH HOLDER )
Near Austin, TX 78731
Cliff
Job Details: 01/10/2019
MICROWAVE KITCHENAID KMHC319ESS0 "Arrived on site to diagnose a microwave that will not turn on. Found filter board fuse blown due to failed three-way, and normally closed door switches. Replaced both switches and fuse and tested unit. Found all is functioning properly at this time
Near Belton, TX 76513
Jerry C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8540BW0 "WTW8540BW0 Arrived to inspect filling issue. I found F30 stored in memory and tested. The unit would not detect water level and I verified the air dome and hose intact.. I removed and replaced the control and tested. Operational test good, no leaks observed during service."
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/10/2019
OVEN JENN-AIR JMW3430WS02 JMW3430WS02 Arrived to instal parts. I found the UI unresponsive and I removed and replaced the user interface controller. The unit responded and I entered programming mode and registered the model. The unit performed as designed with all functions present in oven and microwave modes. Operational test good.
Near Austin, TX 78739
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDFE104HBL0 Arrived on site to test unit for unit not filling with water. Test unit and found float switch stuck in the full position. Push float down and test unit and unit filling with water. Job complete no leaks present at this time
Near Lakeway, TX 78738
Brandon
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSC42FMS00 "Arrived on site for customer complaint of unit not cooling, found faulty inverter board, I replaced inverter board, unit tested good."
Near Taylor, TX 76574
Lou
Job Details: 01/10/2019
DRYER SAMSUNG DV5471AEWXAA01 "arrived on site to inspect dryer not heating. Upon further inspection, I found the door to the unit open so I attempted to close the door and found that the lint filter was not seated correctly. I attempted to seat the filter and it would not go all the way into the vent. I found lint debris in the vent keeping the filter from seating all the way. I removed the filter and closed the door and as soon as the door latches, the unit came on, but the power button had not been pressed. I pressed the power button and the unit came on. I attempted to press the start/pause button and the unit continued to operate. I unplugged the unit and I removed the top panel and the front panel and inspected the element and found a large amount of lint debris inside the unit and inside the element assembly. I removed the element assembly and using my multimeter I tested ohms to the element and cutoffs and found the element open and one of the cutoffs open as well. Also, found t
Near Austin, TX 78735
Robert
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSC48FMS01 module was broken replaced ice maker,filled and completed cycle"
Near Austin, TX 78703
Scott
Job Details: 01/10/2019
DRYER KENMORE 417.931423 "Arrived on site , replaced vent hose back on exterior vent from previous visit ,no lint build up at time of service . Job complete ."
Near Georgetown, TX 78628
Lou
Job Details: 01/10/2019
OVEN WHIRLPOOL WFE710H0AS0 "arrived on site to inspect range oven temps too hot. Upon further inspection, I placed the unit in diagnostics and checked error codes. The unit showed error code F6E1-over temp cooks. I removed and replaced the main control and tested the unit and it operated (heated) as designed. Job completed."
Near Austin, TX 78735
Luis
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for freezing middle shelf in fresh food. Removed harness assembly and damper control installed new harness assembly and damper control powered unit on unit working as designed.
Near Round Rock, TX 78665
Lou
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WOC54EC0AB04 "arrived on site to inspect microwave operating while the door is open. Upon further inspection, I tested the unit by placing a cup of water in the unit and turning it on for 30 seconds. At the end of the time, I removed the cup ad the water was warm as expected, but the unit stopped when I opened the door. I tested the unit for one minute and opened the door while it was running and it stopped when I opened the door. Due the issue with the unit operating when the door is open, I removed and replaced the door switches and interlocks. I tested the unit again and it heated and operated as designed. I advised the customer of the repairs. Job completed."
Near Austin, TX 78758
Paul
Job Details: 01/10/2019
RANGE MAYTAG KGRS505XSS05 Arrived onsite for the onsite for the range with a gas leak. I found the LR burner valve locked up and leaking. I replaced the manifold and tested the unit. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.
Near Austin, TX 78704
Leonardo
Job Details: 01/10/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site to test unit for left front burner staying on high even on low. Test unit and found bad switch. Replaced switch test unit and unit test good. Burner turning off and on when on low not staying on high. Job complete
Near Austin, TX 78757
Cliff
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to replace user interface, RC wiring harness, and pantry control for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. Noted through entitlement that we were provided a parts authorization. Homeowner paid remaining labor and job is complete. No water leaks were found at the time of service."
Near Buda, TX 78610
Kevin
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site and found that when a user interface is unlocked water dispenser will not turn off after it is pressed. Button does not spring back to forward/off position. Removed user interface and attempted to adjust But it will not reset. Will need to bring back ice door assembly to correct issue. No water leaks from connections at time of service; ordrng 1 W11203659 (ICE DOOR)
Near Austin, TX 78738
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for stuck water filter. Forced filter out of housing installed new filter customer provided tested water dispenser unit working as designed.
Near Copperas Cove, TX 76522
Al
Job Details: 01/10/2019
DISHWASHER MAYTAG MDB5601AWS Arrived to install previously ordered parts. I installed the nut to the lower spray arm. Tested the dishwasher and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78717
James
Job Details: 01/10/2019
OVEN WHIRLPOOL WEG745H0FE0 Arrived on site and tested operation. I found the bake burner not igniting properly. Inspected igniter and found it to have failed. Installed new igniter and tested operation. I found the burner would ignite and run for about 60 seconds then cut off. After another 60 seconds it would light again. I found the customer had a serving tray blocking the exhaust vent. Instructed customer of venting and that it cannot be blocked. Unit now working properly. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site. Replaced evaporator, dryer and service port. Vacuum and charge unit. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site. Replaced evaporator, dryer and service port. Vacuum and charge unit. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site. Replaced evaporator, dryer and service port. Vacuum and charge unit. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
OVEN JENN-AIR JMW9530DAB Arrived to inspect wall oven getting too hot. I removed and replaced the oven temperature sensor. I reassembled and tested unit. Unit tested as designed.
Near , TX 78616
Diego G.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site. Check for burner issues. Found bad element creating receptacle too short. Will need receptacle and element to repair unit. Rescheduled for 1/10/19; ordrng 1 814399 (receptical,surf.unit)"