Near Austin, TX 78728
Wesley
Job Details: 01/10/2019
DRYER MAYTAG MEDB855DC Arrived on site and found unit operating according to factory specifications. However is loud in home. Took video demonstrating available on request. Installed pads to reduce sound. Sound in keeping with motor shaft rotation and therefore blower wheel speed. Constant hum when in use. Customer has to close door to not be distracted. Advised customer on repair. All checks good.
Near , TX 78628
Tyler B.
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for low heat complaints. Removed unit and ohm sensor, checked good, checked ohms at harness on control and checked good, replaced control and tested unit all functions working and heated to 389 when set at 350. Complete."
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for therm replacement replaced therm and Testd good
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site for trim replacement replaced trims and Testd good.
Near Hutto, TX 78634
Tyler B.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for unit turning off , R&R control and tes Ed good"
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on sote for unit with no ice, found all valves good, found ice maker stuck in wrong position replaced ice maker and tested good. No leaks on site"
Near Burnet, TX 78611
Thomas L.
Job Details: 01/10/2019
WASHER AMANA NTW4516FW2 Arrived on site for no water fill condition. Found unit to have a failed cold water solenoid. Replaced and tested. All water connections were dry.
Near Kingsland, TX 78639
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "arrived on site for frosting in the freezer section. Found excessive frosting n freezer. Found that the top of the freezer door gasket was not sealing at top flange. Approximately the thickness of 2 quarters, see pictures. Water connections were dry. Rick at techline SR# 7723885545"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Arrived on site for dispenser dispensing ice and water at the same time. Found the user interface to be defective. Replaced user interface and dispenser not working properly and all water connections are dry
Near Burnet, TX 78611
Thomas L.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFE320M0ES1 Arrived on site or noisy operation during break. Found that the bake element was extremely noisy during expansion. Replaced element and all operations are normal.
Near Florence, TX 76527
Steve C.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4950HW0 Arrived on site for the unit is making noise. Tested the unit and found the unit is working properly. Disassembled the unit and did not find any obstruction. Unit is working properly and advise the customer to clean air vents every six months.
Near Florence, TX 76527
Steve C.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT750SAHW0 Arrived on site for the unit spray arm is not rotating. Tested the unit in diagnostic and received no error codes. Reset the control board and tested the unit. Unit spray arms are rotating and washing properly. Unit works properly and all water connections were dry at the time of service.
Near , TX 78728
Wesley
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and found unit control panel faulty. Ordering new control panel to repair. Very loud corrupted buzzing randomly. ; ordrng 1 W11293216 (TOUCH PANEL ASSEMBLY)
Near Lampasas, TX 76550
Steve C.
Job Details: 01/10/2019
WASHER MAYTAG MVWX500BW0 Arrived on site for the unit is not working properly. Customer advised the unit will not turn on. Tested the unit and found the unit does turn on. Tested the unit in diagnostics and received error code for hot and cold are reversed. Found the water valves on the wall are extremely old. Customer advised her husband will fix the hot and cold water. Unit is working properly and all water connections were dry at the time of service.
Near Leander, TX 78641
Tyler B.
Job Details: 01/10/2019
WASHER WHIRLPOOL GHW9400PL0 "Arrived on sote for unit throwing suds error while filling, indicating failed water level sensor . Replaced sensor and tested unit, unit was not draining, removed drain pump and found impeller ran off shaft. Replaced pump ASSY and tested good, during test got HF error for low/now water, found valves built up and need replaced but hot water shut off is broken and would need fixed before we can replace valves , replaced flow sensor and tested still got error . No leaks on site customer will have to call back ounces water shit off is replaced ; saved tckt"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW9050XW00 Arrived on site for the unit is leaking water. Customer advised for the past couple washes it has not leaked. Tested the unit and found no water leaks coming from under the unit. Unit is working properly and all water connections were dry at the time of service.
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no cooling . Found unit turning on and off every 5 mins, unit will need control to complete office to rs to 1-10-19 3-6 ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11196400 (CONTROL)"
Near Killeen, TX 76543
Steve C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit is not working properly. Tested the unit in diagnostic and received error code f7e5 shifter fault. Replaced the acuator per the error code and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78731
Scott
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDE70FXSS2 "Arrived on site for unit running but no water . Found valve full of sediment . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Burnet, TX 78611
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS00 Arrived on site to test unit that will not dispense water. Per the customer the actual complaint is the unit will dispense water but will not make ice. Found unit to be dispensing water properly but unit had a fail icemaker. Replaced ice maker. Icemaker cycle and filled. All water connections are dry.; ordrng 1 CNOTE
Near Austin, TX 78701
Scott
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site for for no dry . Found loose connection on heater connection . Reconnected terminal , ran test all checked good , heater is coming on . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78757
Scott
Job Details: 01/10/2019
VENTHOOD KITCHENAID KVWB400DSS2 "Arrived on site , replaced dampener . Tested unit all checked good . Unit is not hooked up to any duct work at time of service. Job complete ."
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on sote for unit with no lights door open and no deli display , replace deli UI , mAin UI and rear light control and did not work, upon further inspections found deli harness and broke 3 wires and will require replacement. No leaks on site; ordrng 1 W11170612 (HARNESS DELI)"
Near Austin, TX 78754
Scott
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site ,for no water . Found unit is filling but motor no coming on. Ran diagnostics no error codes replaced sump and motor .ran diagnostics all checked good . No water leaks detected at time of service . Job complete"
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on job for complaints of not heating. Found the capacitor bolted not working diod shorted and magnetron magnetic cracked. Replaced magnetron, capacitor and diod. Test microwave and heating normally."
Near Wimberley, TX 78676
Robert
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE204ESS1 Arrived on job for complaints of water not draining. Opened drain pump and found debris/broken propeller. Replaced drain pump and ran diagnostics. Passed no leaks detected
Near Canyon Lake, TX 78133
Robert
Job Details: 01/10/2019
REFRIGERATOR AMANA ART308FFDM03 Fridge not on site
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of service no ice . Found icemaker with ice in tray and fill tube blocked. Removed ice blockage tested ice maker with harvest test. Failed. Replaced ice maker. Harvest test passed. No leaks detected at time of service
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
WASHER AMANA NTW4516FW2 Arrived on job for complaints of not working. Ran diagnostics and lid lock not working. Replaced latch. Ran calibration on washer. No leaks detected at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 01/10/2019
DRYER MAYTAG MEDB835DW4 Arrived on site to install ordered parts. Unit will still need overlay to make repair complete. Office to locate part and reschedule service date.; ordrng 1 W11158457 (OVERLAY)
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of leaks. Found drain to refrigerator pan not connected. Reconnected no leaks connected.
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
DRYER WHIRLPOOL WED7500GC Arrived on job for complaints of not drying clothes. Found cutoff switch open. Replaced switch and test.
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4900XW0 Arrived on job for complaints of not drying clothes. Found heater not working with 240v supply. Replaced heater and test.
Near Round Rock, TX 78681
Paul
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for the refrigerator making a loud rattling noise. I found the incoming power supply cord harness falling into the condenser fan blade causing the noise. I tie wrapped the harness to secure it away from the fan. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78681
Paul
Job Details: 01/10/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite for the dryer showing long times and saying the clothes are still wet.i checked stored error codes and found an F2E1 & F4E3. I ran diagnostics and all test passed. The unit had good air flow. I found the average temp at only 140 degrees on high. I tested the out let thermistor and found it out of range. I replaced the outlet thermistor and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78717
Paul
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived onsite for the ice machine leaking water from the front at the bottom. I found the inlet tube elbow cracked where it entered the fill valve. I replaced the tube and tested the machine. The unit is working as designed. There were no other water leaks present at the time of service. Call complete.
Near Austin, TX 78717
Paul
Job Details: 01/10/2019
MICROWAVE JENN-AIR JMV9196CS0 Arrived onsite for the microwave with a 2nd technician to install the previous diagnosed parts. We replaced the convection fan chamber and tested the unit. The unit is quiet and is working as designed. Call complete.
Near Austin, TX 78703
Scott
Job Details: 01/10/2019
DISHWASHER JENN-AIR JDB8700AWS0 "Arrived on site for no fill dish washer. Water supply is good, all connections are good. No voltage to valve . Checked and triad fuse has shorted out on board . Ordering control board . Return 1/14 . Please put on cancel list for sooner if possible spot opens up. ; ordrng 1 W10473197 (cntrl-elec)"
Near Round Rock, TX 78681
Paul
Job Details: 01/10/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite for the cooktop with none of the surface burners lighting. Mr stated they all light but the flames are too high on the front burners and the RR burner. I found the rear burner caps swapped. I switched the caps and the rear burners worked as designed. I set the low flame setting on the burners. Call complete.
Near Austin, TX 78704
Scott
Job Details: 01/10/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on site for noisy dryer during use .unable to access will need two man . Please call to set up return visit .; ordrng 1 2NDMAN
Near Austin, TX 78703
Luis
Job Details: 01/10/2019
REFRIGERATOR MAYTAG KSC24C8EYY01 "Arrived on site for unit not freezing. Removed evaporator cover found partial frost pattern on fresh food evaporator,unit has aluminum evaporator diagnosed leak at fresh food evaporator. Replaced compressor,fresh food evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered under manufacture sealed system warranty customer responsible for labor
Near Austin, TX 78702
Luis
Job Details: 01/10/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site for broken wires to fill tube heater and loud icemaker. Installed new fill tube heater and icemaker ran diagnostics icemaker passed ran fill test water entering icemaker. Unit working as designed
Near Austin, TX 78737
Luis
Job Details: 01/10/2019
FREEZER FRIGIDAIRE FPUH19D7LF1 "Arrived on site for no cool. Found uv dye on heat exchanger replaced evaporator,heat exchanger,compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly."
Near Austin, TX 78745
Luis
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived on site for noise issue. Found vibration noise while compressor running. Adjusted from wheel brackets,adjusted compressor support bracket vibration noise no longer present only noise is compressor and fans running at normal sound level"
Near Austin, TX 78735
Luis
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on site for damaged water pan. Multiple cracks on pan adhesive to repair pan. Diagnosed unit needs new water pan. Installed new water pan,filled pan with water no leaks ran diagnostics unit working as designed. Water pan $45.99 labor $99.99"
Near Canyon Lake, TX 78133
Robert
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job for complaints of no water entering washer. Found float switch in full position. Upper rack track broken. ; ordrng 1 W11259785 (TRACK ) and 1 W11259786 (TRACK) and 2 WPW10546503 (adjuster)s
Near Austin, TX 78717
Lou
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT970SAHW0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I found where the unit leaks a large amount of water and had gotten under the hardwood floor in the side room ad the living room (photos taken). I found that the drain tube connection between the hoses was where the water was leaking. I pulled the unit from the counter and found that the hose clamp was tightened too tight causing the hose to the disposal to get damaged and allowing the water to leak. I removed and replaced the 6ft hose and secured the connection and tested the unit. The unit operated as designed with no error codes and no more leaking (photos taken). I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noise. Upon further inspection, I opened the fc door and the compressor did not come on. I pulled the unit from its place and unplugged the unit. Once I plugged it back in, the compressor came on and t was making its normal noises. The customer thought the noise was too loud. I advised the customer that the noise was normal. I checked the doors and the doors were good. The gaskets were sealing well. The customers complaint is that the fc door does not close on its own. There was no food items on the door and did not close unless pushed. The rc door closed well as it had lots of food items on the shelves. Both doors swing open all the way, which was normal. I inspected the evaporator and it had a good frost pattern on it. The unit was leveled and squared. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "arrived on site to inspect refrigerator noise. Upon further inspection, I placed the unit in diagnostics and tested the compressor and damper control. While testing the compressor, I could hear a faint rattling noise. When I tested the damper, I could hear the motor was going bad. I removed and replaced the damper and while putting the cover ack on the damper opened and operated as designed. I pulled the unit and removed the back cover and could hear the condenser coils vibrating. Using the sealer prescreened, I placed some under the condenser between it and the bracket below and the vibrating noise got quieter. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 01/10/2019
MICROWAVE AMANA AMV2307PFS2 "arrived on site to inspect microwave not heating ad fan noise. Upon further inspection, using s cup of water I tested the unit for heating. I placed the cup inside and turned the unit on for 30 seconds. When the unit turned on, I could hear the fan rubbing on something. At the end of testing the water was warm as expected. I removed the unit from the wall and found that the vent had foil tape that was keeping the damper from opening/closing. I removed some of the tape. I removed the damper and turned t(e unit on and found that when the damper is installed it causes the fan housing to rub the blower wheel. I put the damper back on and turned the unit on and backed the screws out a little and the noise stopped. I re-installed the unit and tested again and it operated as designed. Job completed."
Near Georgetown, TX 78633
Lou
Job Details: 01/10/2019
MICROWAVE KITCHENAID KEMS308SSS05 "arrived on site to inspect microwave/oven not working. Upon further inspection, I found that the microwave does not operate and when opening the door, the light does not come on. The display will count down, but no activity. The oven is working fine. I pulled the unit from the wall and inspected the components. I found that the fuse is no good and when I checked ohms it showed to be open. The unit operated as designed. Job completed."
Near Austin, TX 78739
Leonardo
Job Details: 01/10/2019
OVEN GE JTP20S0F1SS Arrived on site to replace bake element. Replaced element test unit by heating to 350 and unit test good job complete no other parts needed at this time.
Near Austin, TX 78739
Leonardo
Job Details: 01/10/2019
DISHWASHER AMANA ADB1700ADS3 Arrived on site to replace sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit working as designed job complete
Near Austin, TX 78736
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site to test unit for unit not washing correctly. Test unit and found float stuck in the full position. Push float down to empty position test unit an du it test good job complete no leaks present at this time.
Near Austin, TX 78703
Leonardo
Job Details: 01/10/2019
OVEN MAYTAG JJW9630DDS Arrived on site to test unit for upper oven not working. Test unit and unit working correctly at this time. Found a few error codes with door problem and control board problem. Customer will talk to wife if they want to replace parts since unit working correctly right now job complete
Near Austin, TX 78703
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace front panel. Replaced panel no damaged found on new panel job complete no leaks present at this time job complete
Near Austin, TX 78728
Paul
Job Details: 01/10/2019
OVEN WHIRLPOOL WFC310S0ES3 Arrived onsite for the range with the oven not working in the bake mode. I found the bake relay not closing. Will need to replace the control to complete service. Ordering W11122536 CNTRL-ELEC. RS for Mon 1/14.; ordrng 1 W11122536 (CNTRL-ELEC)
Near Austin, TX 78746
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to replace drain hose. Replaced hose test unit for leaks no leaks present at this time job complete
Near Buda, TX 78610
Leonardo
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replace door. Replaced door no damaged found on new door job complete
Near Kyle, TX 78640
Kevin
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Arrived on site and found no ice production, attentive to cycle icemaker manually and it would not turn. Replaced ice maker and it is now operating properly, no water leaks from connections at time of service, job complete"
Near Kyle, TX 78640
Kevin
Job Details: 01/10/2019
DRYER MAYTAG MGDC465HW0 "Arrived on site and inspected dryer and found temperature is good and cycling properly. Dryer has been converted correctly to propane, found airflow is good and no for the repair is required at this time. No lint buildup dryer is new, Job complete."
Near Austin, TX 78731
Luis
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX305ESS0 "Ran diagnostics unit passed. Ran unit through a normal cycle. No ice forming after unit running for 20 min Checked under plate,Evap plate cold not freezing diagnosed unit will need evaporator,compressor and filter drier. Job will need 2 hours for repairs; ordrng 1 2HOURREPAIR!!! (2HOUR REPAIR) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10843121 (FILTER DRIER) and 1 Wpw10218037 (EVAPORATOR ) and 1 Wpw10605286 (COMPRESSOR)"
Near Buda, TX 78610
Kevin
Job Details: 01/10/2019
DRYER MAYTAG MEDB835DC4 "Arrived on site and inspected dryer and found fuse has failed replaced fuse and also found L2 is missing, swapped connections on terminal block and dryer will now turn on. Recommended to customer that and electrician be consulted to correct power from source. Job complete."
Near Austin, TX 78748
Kevin
Job Details: 01/10/2019
DRYER MAYTAG MEDB955FC0 "Arrived on site and inspected dryer and found connections to control for L2 is not properly secured. After correcting dryer will now heat. Inspected all other components and no lint found at time of service, job complete"
Near Austin, TX 78741
Kevin
Job Details: 01/10/2019
WASHER WHIRLPOOL WET4024HW0 "Arrived on site and set washer into manual test mode and ran through all functions, could not duplicate burning smell experienced by customer, also ran spin test. Spoke with tech line and they did not recommend replacing any parts at this time. No water leaks from connections at time of service SR7723888334"
Near Georgetown, TX 78628
Lou
Job Details: 01/10/2019
COOKTOP GE JGP940BEK2BB "arrived on site to install previously diagnosed and ordered parts. I removed the cooktop and removed and replaced the back left orifice holder, back left burner head, the lockout valve and wiring harness. I installed new burner head gaskets to the back left, front left, and back right burners. When removing the front right burner a screw broke off inside the orifice holder but I was able to remove it with my pliers. Once I had the unit reassembled I found that the right front Ignitor was not working. I am ordering an Ignitor and one screw and scheduled return service for 01/11/19. No gas leaks detected during service.; ordrng 1 CNOTE (LSO) and 1 WB01T10049 (range screw 6-32 mch) and 1 WB13T10073 (igniter)"
Near Austin, TX 78717
Lou
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW95HEDW0 "arrived on site to inspect washer error code. Was working, but then showed error code F3E1. She advised that the error code was intermittent, but the unit would still operate. I place the unit in diagnostics and error code F3E1 appeared. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. While the unit was draining, the drain pump sounded as if the motor was struggling to operate. I removed the airtrap and found some paper like debris inside. While checking the airtrap, I removed the drain pump filter and found some small rocks and paper inside the filter. Using my vacuum, I cleared the drain pump and found no other debris inside. Due to the error code issue, I removed and replaced the water level sensor and airtrap and tested the unit in diagnostics again. The unit operated as designed, but the drain pump continued to sound as if it were struggling. I advised the customer of my findings
Near Austin, TX 78749
Kevin
Job Details: 01/10/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced strike, it will not lock properly and lid closes correctly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78737
Kevin
Job Details: 01/10/2019
MICROWAVE JENN-AIR JMC2430DS "Arrived on site and replaced UI diagnosed on previous visit, after replacement of function has returned to microwave. No further repair is required at this time, job complete"
Near Austin, TX 78717
Lou
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG525S0HS0 "arrived on site to inspect range showing error code. Upon further inspection, I found the unit showing error code F2E1. I pulled the unit from its space and removed the back cover. I unplugged the unit and inspected the P11 connection and it was good. I plugged the unit back in and the error code was still showing. I am ordering the main control ad the control panel and the office is to schedule return service. No gas leaks detected during service.; ordrng 1 W11026866 (panl-cntrl) and 1 WPLW11317846 (CONTROL)"
Near Austin, TX 78737
Kevin
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for are they not maintaining temperature correctly, found overall temperature float was higher than expected. re-seated harness on temperature sensor. Advise customer that calibrating oven down 10 to 15° will correct issue. Oven is heating properly, I know for the repair is required at this time, job complete."
Near Austin, TX 78751
Joseph C.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “not washing dishes” complaint. Inspected unit and found sump/motor assembly with intermittent operation. Removed and replaced sump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/10/2019
REFRIGERATOR KENMORE 106.5113921 "Arrived on site for refrigerator not cooling. Inspected unit and found ice buildup in RC. Performed diagnostics mode and found defrost bi-metal opened. Gained access to defrost sensor, jump sensor and forced defrost cycle. Found heater working. Found failed bi-metal. Removed ice with steamer and removed failed sensor. Installed sensor and assembled unit. Tested operation. All tested good, no water leaks present. Customer paid in full on credit card."
Near Austin, TX 78725
Joseph C.
Job Details: 01/10/2019
ICE MACHINE WHIRLPOOL WRS325FDAB06 "Arrived on site for “not dispensing ice” complaint. Inspected unit and found dispenser motor seized. Removed and replaced dispenser motor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Del Valle, TX 78617
Joseph C.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for “no heat” complaint. Inspected unit and found element burned out. Removed and replaced element. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator making click noises. Customer stated that noise was coming from air baffle area. Performed diagnostics mode and activated air baffle and fan. Found abnormal noise coming from air baffle. Removed baffle and installed new. Tested in diagnostics mode. Tested all other operations. All tested good, no water leaks present."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Arrived on site for refrigerator not dispensing water. Per diagnostics and tested dispenser. Found valve activating. Traced water from main inlet valve to filter head. Found filter head not opening for water to dispense. Removed failed filter housing and installed new. Assembled unit. Tested dispenser, ice maker and monitored water connection. All tested good, no water leaks present. Paid in full on check# 1847."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher leaking underneath. Gained access dishwasher and tested unit. Found unit leaking from supply line (see SD-QuickPic). Tighten water line to unit and it did not leak. Would still recommend to replace with braided stainless steel line. Performed diagnostics mode, no error codes. All else tested good and no water leaks was present at time of service."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE204ESS2 "Arrived on site for dishwasher tripping breaker. Gained access to junction box and inspected. Found neutral wire nut burnt and grounded to box( see SD-QuickPic). Replaced wire nut and tested power. Unit is out of insulation warranty. Performed diagnostics mode, no error codes. Checked amp draw to heater and found within range. All tested good, no water leaks present. Customer paid in full on credit card."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for refrigerator lights not working . Per diagnostics mode and checked door switches. Checked control and found no voltage going to lights. Replaced LED control and tested. Tested all other operations, all tested good. No water leaks present at time of service."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for refrigerator not making ice. Customer stated that ice maker started working this morning. Checked for water in ice maker. Checked for fault code and found none. Checked ice box fan, ice maker thermistor. Ice level sensor . Cycled ice maker and ran fill cycle, removed over flow of water from ice maker. Added foil tapers water line outside of box and tape it to top of unit. All tested good at time of service unit test, no water leaks present."
Near Round Rock, TX 78681
Jonathan S
Job Details: 01/10/2019
WASHER AMANA NTW4516FW3 "Arrived on site for washer not powering on. Customer stated that unit start working yesterday. Stated that after storm unit would not power on. Performed diagnostics mode and checked error codes, none found. Ran automatic test cycle, completed as designed. Inspected wire harness and control. Found green light flickering on control. Removed control and installed new. Tested operation, all tested good. All water connections dry at time of service."
Near Georgetown, TX 78628
James
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site and inspected unit for leaks. I found the leak coming from the diverted on the sump and motor assembly. Unit will need new sump assembly to repair. Installed new sump assembly and tested for proper operation and leaks. I found no water leaks after repair and unit is working properly. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
COOKTOP WHIRLPOOL KICU569XSS00 Arrived on site and installed new modules and ui. I set the proper software code and tested operation. I found the unit had a communication error. Inspected ui harness and found to be defective. Replaced harness with original and unit now working properly. All functions test good. Job complete
Near Leander, TX 78641
James
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site and tested operation. Control panel was illuminated and working. Customer stated that it went out and she could still use it but no display and then a couple days later the display came back on. I found the harness for display pinched and the connection on the main board was damaged. Installed new display board and main board. Tested operation and found unit working properly. Job complete
Near Austin, TX 78748
Kevin
Job Details: 01/10/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site And found the lid lock has failed, attempted to replace lock and found new one is defective, will need to bring back a new lock to correct issue. No water leaks from connections at time of service; ordrng 2 W10838613 (lid lock assembly)s"
Near Hutto, TX 78634
Jerry C.
Job Details: 01/10/2019
COOKTOP WHIRLPOOL WCE97US0HS00 I tested the unit and found no faults and all operations present. I allowed the unit to remain connected to power for over 15 minutes and did not see any faults. I contacted the MFG Safety team per service notes and informed them of my findings. Michael advised me to use the existing file number 7723785292. No parts were advised to be installed. I informed the store personnel the unit is ready for resale.
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
WASHER HOTPOINT HTW200ASK1WW Arrived on site and customer stated that the unit would sometimes start and others it would not. The unit would also sometimes just start washing on its own with the lid open. Tested lid lock and found the lock to have failed. I also inspected the control and found visible failure of the lock circuit. Installed new control and lid lock. I set the proper personality code for the control and tested. Unit working properly and all functions test good. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site and and found the freezer compartment disassembled. I found the damage to the liner and foam insulation and took photo. I inspected unit for signs of any other short that would have caused the issue and found none. Called tech line and spoke to Kathy and she transferred me to the safety team and I spoke with Lisa #7723854283. Customer can call into safety to speak about a resolution at 866-550-5136. Photos have been sent to whirlpool for review. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and removed broken outer door glass and vacuumed up shards. Installed new outer glass and tested door function. Door working properly. Job complete.
Near Austin, TX 78721
Joseph C.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL MH1150XMS2 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron, capacitor, diode and transformer covered in grease and inoperable(no current produced). Ordering new transformer. Part has been discontinued. Office will set return schedule, due to disposition of ordered part.; ordrng 1 8205560 (TRANSFORMER/DISCONTINUED)"
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "WMH32519HZ3 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the filter board, fuse and wrapper. I reinstalled the unit and tested. Operational test good."
Near Taylor, TX 76574
Jerry C.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4815EW1 "WED4815EW1 Arrived to inspect no operation. I found the thermal fuse open and I removed and replaced it and tested. The unit would not heat as expected and I found an underwire had bridged between the element and the chassis. The unit would not heat after removal and I replaced the element and thermal cutoff. After part installation, the unit worked as designed and heated and cycled as expected. I advised the customer the vent into the floor was plugged and it will need to be corrected before the vent can be attached. No lint within chassis."
Near Del Valle, TX 78617
Joseph C.
Job Details: 01/10/2019
WASHER MAYTAG MVWC360AW0 "Arrived on site for “F8E1 error code and unit will not start unit fills, then drains “ complaint. Per previous diagnosis, removed and replaced control and valve. Unit does not dispense hot water. Hot water dispenses, during manual diagnostics.Four position rotary switch(temperature selector switch)needs to be replaced. Authorization needs to be approved for part. No leaks detected, at time of service. Office to set return schedule, due to need for authorization. No leaks detected, at time of service.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 WPW10285512 (temp switch)"
Near Taylor, TX 76574
Jerry C.
Job Details: 01/10/2019
OVEN WHIRLPOOL WFG320M0BW0 WFG320M0BW0 Arrived to instal part. I removed the failed igniter and installed the replacement. I tested the unit and it ignited and cycled as designed. No gas leaks detected during service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Check for feet issues. Found feet missing from behind of unit. Replaced feet’s , All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Check for feet issues. Found feet missing from behind of unit. Replaced feet’s , All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/10/2019
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Check for feet issues. Found feet missing from behind of unit. Replaced feet’s , All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced transmission, cam, motor and belt. Cycled unit, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site. Replaced transmission, cam, motor and belt. Cycled unit, all functions tested OK. No leaks present. Job complete"