Near Temple, TX 76502
Jonathan M
Job Details: 04/13/2020
WASHER MAYTAG MVWX655DW0 Arrived on site for a washer that was making a grinding noise. Inspected unit and work area. Found agitator screw loose not allowing the agitator to sit properly and making the agitator fling around. Inspected screw and found screw worn. Replaced screw and tested unit for five minutes. Unit agitated and ran as designed. Call complete.
Near Austin, TX 78759
Luis
Job Details: 04/13/2020
REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for cooling complaint. Removed evaporator cover,partial frost pattern on evaporator,found no traces of uv dye on evaporator or heat exchanger,pulled u it out of enclosure no traces of dye in compressor compartment or on back tubing. Diagnosed internal leak inaccessible to repair. Added refrigerant to system checked pressures good."
Near Spicewood, TX 78669
Luis
Job Details: 04/13/2020
REFRIGERATOR LG LFXS29626S/01 "Arrived on site for no cool. Compressor making loud odd noise,diagnosed a faulty compressor,ordering a new compressor,drier and jig to update control with new compressor. Job will need 2HRS; ordrng 1 2HRS and 1 ADH73150208 (DRIER) and 1 JIG (JIG) and 1 TCA38091801 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78725
Luis
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for moisture in fresh food. Found moisture on air tower in fresh food,removed air tower in freezer drain is clear,called tech support ran paper test around gasket. Gasket sealing correctly around cabinet,found adhesive not fully around liner cabinet,added adhesive between all gaps on liner. File #7727458008"
Near Marble Falls, TX 78654
James
Job Details: 04/13/2020
DOWNDRAFT WHIRLPOOL KXD4636YSS3 Arrived on site and tested operation. Found that the vent hood would raise and lower but the fan would not come on. Accessed safety switches and found that the blower switch has failed.
Near Leander, TX 78641
Lou
Job Details: 04/13/2020
OVEN JENN-AIR JLRP548WP01 "arrived on site to inspect range oven not heating. Upon further inspection, I tested the left oven and found that the Ignitor was not arcing. I found a loose connection on the ACU and reconnected it and cycled the power to the unit to reset the control. Retested the unit and the unit is operating as designed. I advised the customer of my findings. No gas leaks detected during service, job completed."
Near Waco, TX 76711
Jonathan M
Job Details: 04/13/2020
DRYER MAYTAG MEDB765FW0 "Arrived onsite for dryer for dryer that won’t start. Inspected unit and work area. Istomer avise that this issue was intermittent and she could run two to three cycles and then it wouldn’t run again the next one or two times she’d try to start it and then work again. Tested unit in a normal cycle and unit ran a normal cycle. Unit started and ran as designed. Tested unit in a rapid cycle and unit started and ran as designed. I called Techline and spoke to Brian SR# 7727565276. He had me check voltage and advised that the unit was most likely a user error or receiving improper voltage to the unit intermittently and to have the customer have the electrical checked when it will not start. He advised that if parts were bad the unit would not run 2-3 cycles before not allowing the unit to start. He advised to make no repairs. When I was leaving, the customer advised the unit would not start again. I came in and tested it. The unit started right up. I had the custome
Near Georgetown, TX 78628
Paul
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived onsite for a refrigerator with ice build up in the ice maker door and the new door is higher than the old door. I found the FC door gasket pinched behind the ice maker container cover causing the FC door gasket not to seal on the inner part of the door and warm air to leak in. I corrected the gasket and adjusted the doors so they were even at the top. The gasket is sealing all the way around the door now. I set the FC temp to the recommended setting. I explained to m&s that if the unit starts frosting up again in the same place that we would need to seal the chassis to the liner with white sealant. The customer will monitor the compartment and call the office if it starts frosting up again. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 04/13/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site to inspect fridge for leak behind upper cabinet, upon inspection found the outlet gasket leaking when evaporator defrosts. Ordering outlet gasket, office to reschedule ; ordrng 1 W10638137 (OUTLET GASKET )"
Near Temple, TX 76502
Jonathan M
Job Details: 04/13/2020
WASHER MAYTAG MVWC565FW2 Arrived on site for washer that is intermittently not completing cycles. Inspected unit and work area. Tested voltage at the wall and found 122.4 V going from my hot to neutral. However from my heart to ground I was getting 22 V. Placed in in-service diagnostics and found an F8 E1 (no/long fill). I called Techline and spoke to JK SR# 7727553782. He advised that the outlet was not grounded properly. He also advised to shorten the drain hose due to a siphoning condition. Call complete.
Near Austin, TX 78728
David S
Job Details: 04/13/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to install previous diagnosed part. Gained access to the door switch in the back of the unit. Realigned the switch plunger. Reassembled the unit and tested the light, bake and broil. Bake and broil came on, and the light turns on and off when the door is opened and closed. Job complete."
Near Del Valle, TX 78617
Scott
Job Details: 04/13/2020
RANGE MAYTAG MER8775AW0 "Arrived on site for oven not heating . Found element burned out in several spots , and fuse shorted . Replaced element and fuse . Unit still not heating found relay on control failed as well . Will need control as well . .; ordrng 1 WPW10655840 (cntrl-elec)"
Near Austin, TX 78732
David Z
Job Details: 04/13/2020
WASHER MAYTAG MVWB865GW0 "arrived on site to install previously diagnosed parts to resolve off balance / loose basket issue. Installed basket, Gearcase, tub, filter, nut and agitator to resolve. Retested unit and calibrated and all is now working as designed. Leveled unit as well. No water leaks found. Call complete."
Near Taylor, TX 76574
Andy
Job Details: 04/13/2020
DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer not operating. Tested and inspected unit and found failed fuse. Removed failed part and replaced with new. Tested unit and unit is not operating properly. Checked voltage and found L1 to ground 120 volts L2 to ground 120 volts but L1 to L2 has 8 volts. Customer will need electrician to fix voltage issues. No other repairs are needed at this time.
Near Marble Falls, TX 78654
James
Job Details: 04/13/2020
DRYER GE GTD42EASJWW (KD) Arrived on site and tested operation. Found the rear bearing worn upon further inspection found front bearing worn and idle tensioner squeaking. Replaced all parts. Tested unit found all functions working properly. Job complete.
Near Lorena, TX 76655
Jonathan M
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced power supply board,high-voltage control, and control an uni is working as designed. Call complete."
Near Kyle, TX 78640
Jacob
Job Details: 04/13/2020
RANGE WHIRLPOOL WFE540H0AS1 Arrived onsite for unit giving F9E0 error code. Turned back on breaker. Tested unit. Found F9E0 code right away. Found that correct voltage getting to unit from wall to the block. Pushed in loose hanging connections. Tested unit. Unit test good. No issues at this time. Job complete.
Near Austin, TX 78704
Jacob
Job Details: 04/13/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for unit not making ice. Tested unit. Ice maker was bad and valve was not pumping out water. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Austin, TX 78704
Luis
Job Details: 04/13/2020
FREEZER WHIRLPOOL WZC3115DW01 "Arrived on site for no cool. Found partial frost pattern on liner cabinet,called tech support per tech support installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. ; ordrng 1 CNOTE (SEALED SYSTEM REPAIR), used 1 W10143759 (DRIER UV) from stock"
Near Austin, TX 78749
Kevin
Job Details: 04/13/2020
OVEN WHIRLPOOL WFE505W0HS1 "Arrived on site and inspected oven and found hinge has failed replaced hinges and door is now operating normally, job complete"
Near Austin, TX 78738
Brandon
Job Details: 04/13/2020
OVEN IKEA IBMS1455DS00 "Arrived on site for customer complaint of a button not working, found button holder broken, ordering holder. ; ordrng 2 W11116990 (button)s"
Near Round Rock, TX 78665
Paul
Job Details: 04/13/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for a refrigerator leaking water from the ice maker. I found water leaking from the front left corner of the ice maker due to the refrigerator being out of level and low on the front left corner. I leveled the refrigerator and ran the harvest and fill test. No water leaked from the ice maker. Call complete.
Near Del Valle, TX 78617
Scott
Job Details: 04/13/2020
DISHWASHER MAYTAG MDB7749SBW2 "Arrived on site for dishwasher not responding to commands . Found ribbon cable has silver migration . Service pointer on that . Called tech line part is covered . s25462 , Sr 7727567446 . Replaced console , ran diagnostics all checked normal No water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
Lou
Job Details: 04/13/2020
RANGE WHIRLPOOL WFG320M0BS3 I am ordering the door gasket and scheduled return service No gas leaks detected during service.; ordrng 1 WPW10535778 (gaskt-door)"
Near Austin, TX 78725
Luis
Job Details: 04/13/2020
FREEZER AMANA ASI2575GRS01 "Arrived on site for ice bin issues. Diagnosed defective ice bin,removed defective ice bin installed a new ice bin"
Near Round Rock, TX 78665
Andy
Job Details: 04/13/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator FC not cooling properly. Tested and inspected unit and found failed evaporator motor with harness and panel on back of unit missing.Ordering needed part. Also ordering heater in case needed. instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 WP12729128 (heater) and 1 WPW10577369 (cover-back)
Near Round Rock, TX 78664
Andy
Job Details: 04/13/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install previously diagnosed switches. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Bee Cave, TX 78738
Brandon
Job Details: 04/13/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit not working at all, found faulty fuse, I replaced fuse, unit tested good.
Near Luling, TX 78648
Robert
Job Details: 04/13/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on job for complaints of not heating. Ran test and got 9 amps. Will need magnetron. ; ordrng 1 W10754299 (magnetron)
Near Red Rock, TX 78662
Robert
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRT518SZFG00 Arrived on job for complaints of warm temperature. Found the evaporator fan not working. Replaced fan and test air flow. No leaks detected at time of service.
Near Round Rock, TX 78665
David S
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for icemaker not dispensing ice. Inspected the dispenser motor and found the impeller stripped and spinning freely on the motor. I am ordering the divider WPW10309864, impeller washer W11378860, wiring harness W10884720, will use the motor and impeller on the return trip.; ordrng 1 W10884720 (HARNESS) and 1 W11378860 (IMPELLER WASHER ) and 1 WPW10309864 (DIVIDER)"
Near Harker Heights, TX 76548
Al
Job Details: 04/13/2020
FREEZER FRIGIDAIRE LFFH17F3QWA Arrived to inspect stand alone freezer leaking from sheet of ice on the freezer floor.Confirmed the complaint and broke up all ice and used my steamer to defrost the the drain tube leading to the drip pan and poured water in drain tube to confirm the line was clear.Reassembled and unit now operates as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/13/2020
DISHWASHER MAYTAG MDB7749SBW0 "Arrived to inspect unit with control panel issues, removed door and found harness for UI shorted, replace panel and tested properly
Near Leander, TX 78641
Lou
Job Details: 04/13/2020
WASHER MAYTAG MVWB865GC0 "arrived on site to install previously diagnosed and ordered parts. Due to the console not responding and gearcase oil leaking from the gearcase, I removed and replaced the console, gearcase and clutch and calibrated the unit. Placed the unit in diagnostics and tested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Buda, TX 78610
Jacob
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM Arrived onsite for lights dimly light in cabinet. Looked at unit. Found that light module in freezer was not working. Replaced modules. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/13/2020
WASHER LG WM3470HWA "Arrived to inspect unit filling with water while not used, unit will need new valves to repair.; ordrng 1 5220FR2006H (HOT VALVE) and 1 5220FR2075L (COLD SPIDER VALVE)"
Near Horseshoe Bay, TX 78657
James
Job Details: 04/13/2020
WASHER WHIRLPOOL WTW8040DW2 (KD) Arrived on site and tested operation. Heard squeaking noise coming from the rear of the machine. Ran test cycle. Found gearcase still good. Inspected drive system found the clutch extremely hot. Replaced clutch. Upon further inspection Found squeaking noise coming from suspension rod. Unit will need new suspension to complete repair. ; ordrng 1 W11130356 (suspension)
Near Georgetown, TX 78633
Chase
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived on site to check refrigerator for complete no cool. Found compressor running, low side in a complete vacuum and high side at 4 psi. Unit has a major restriction and is in a vaccuum. Found top of dryer restricted and refrigerant trapped. Removed refrigerant, replaced filter drier, vaccuumed system and charged with refrigerant. Replaced freezer light switch. Ending pressures were 4 psi low and 150 psi high which are correct pressures when running through FC evap. Unit began dropping temps immediately. Job complete"
Near Cedar Park, TX 78613
David Z
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Arrived on site to diagnose refrigerator not cooling. Performed diagnostic. Found temperature at room temp with NO cooling. Performed sealed system checklist to order sealed system job. Recommend sealed system tech with trainee, as these units are in a cabinet / cavity and the extra set of hands will be useful to remove trim to remove refrigerator and possibly freezer due to limited space. When compressor comes on you can hear a hiss coming from Evap area. Ordering W10858281 Evap, W11125124 compressor, W10913906 access valve, WPW10143759 dryer. ; ordrng 1 W10858281 (evaporator) and 1 W10913906 (coupler) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
Near Georgetown, TX 78626
Paul
Job Details: 04/13/2020
DRYER MAYTAG MED5630HC0 Arrived onsite for a dryer making a loud noise when started. I tested the dryer and heard the noise coming from the blower and motor area. I found the motor bracket bent where the duct attaches causing the blower wheel to rub the rear of the duct housing. I straightened the bracket and tested the dryer. The dryer is working as designed and sounds normal. Call complete.
Near Round Rock, TX 78664
David S
Job Details: 04/13/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to install previous diagnosed parts. Gained access to the igniter and replaced new. Gained access to the spark module and replaced new. Tested unit to make sure it reached 350, unit heated properly. Job complete."
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/13/2020
WASHER LG WT5070CW "Arrived to inspect unit with no hot water, upon investigation found water working as designed. Tested different cycles and tests properly"
Near Jarrell, TX 76537
Wesley
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived onsite and found unit operating as designed except hose is linked and water was off. Correct water supply issues. Now unit is operating as designed.
Near Cedar Park, TX 78613
David Z
Job Details: 04/13/2020
RANGE KITCHENAID KFEG500ESS3 Arrived on site to diagnose range door issue. Found inner glass completely shattered. Removed as many glass pieces as I could and replaced inner glass sheet. Reassembled and installed door. All is working as designed at this time. Call complete
Near Pflugerville, TX 78660
Wesley
Job Details: 04/13/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and found unit freezing touch panel during use. Ordering control panel to repair. ; ordrng 1 W11296171 (CONTROL PANEL)
Near Jarrell, TX 76537
Wesley
Job Details: 04/13/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite and used pads to mitigate intermittent rattle. Unable to replicate symptom. All running quietly and smoothly at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details: 04/13/2020
MICROWAVE GE JVM1653SH04 Arrived on site and inspected unit for electrical short. Found diode shorted. Inspected magnetron found visible failure of magnetron. Installed new mag, cap, diode. Tested operation and found unit working properly. Job complete"
Near Austin, TX 78734
Luis
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site for ice build up on freezer wall and water dispenser issues. Found setting set to coldest,tested dispenser good water flow possibly water freezing in tank due to temp setting,changed setting to recommended. Found ice formation on freezer wall by the light switch. Added adhesive to liner gaps between liner and cabinet,added adhesive around light switch,freezer gasket sealing correctly to cabinet."
Near Austin, TX 78735
Kevin
Job Details: 04/13/2020
DISHWASHER WHIRLPOOL KDTE304DBL0 "Arrived on site and found track on the right hand side is broken, replaced the track ran a diagnostic cycle to confirm all operations are correct. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
David Z
Job Details: 04/13/2020
DISHWASHER WHIRLPOOL WDT920SADM3 "Arrived on site to diagnose dishwasher that was not running. Performed diagnostic and only found F7E1 errror for no heat. Ran diagnostic cycle and heard unit fill but pump never came on. Provided estimate for sump and motor assy, Replaced sump assembly and retested. Unit kicked in and is now working as designed. No water leaks found at time of service.
Near Horseshoe Bay, TX 78657
James
Job Details: 04/13/2020
RANGE WHIRLPOOL KDRS483VSS04 Arrived on site and customer stated the unit did not give the error while baking but does when using the front left power burner. Tested operation and was not able to duplicate error. Installed left door gasket due to hard spot in gasket and recommended customer use vent hood while cooking on cooktop. Called tech line to document and spoke to Kathy #7727503225. Unit tests good. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator making a humming noise. Inspected unit and work area. Found humming noise happening when the compressor kicks on and ramps up. Inspected compressor and found noise coming from a grommets on the compressor. I tried to swap a different grommet into its place and the noise still. I tried dampening the sound with some sound padding with no luck. I am ordering the mount kit 4388295 to complete the repair; ordrng 1 4388295 (MOUNT KIT )
Near Austin, TX 78737
Kevin
Job Details: 04/13/2020
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site and inspected dishwasher and found upper rack adjusters are broken. Replaced adjusters and dishwasher is now operating normally. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78664
Wesley
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and found unit intermittently powerin*off and then back on. Replaced hv control. Also replaced drain extension because it had been clogged with debris preventing proper Evap draining.
Near Lakeway, TX 78734
Brandon
Job Details: 04/13/2020
WASHER KENMORE 110.2072299 "Arrived on site for customer complaint of unit not completing wash cycle and water in tub. Found broken lid switch, I replaced switch, unit tested good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/13/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived to inspect unit leaking, found leaking from sump. Replaced and tested properly"
Near Austin, TX 78703
Jacob
Job Details: 04/13/2020
DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for unit not panel to unit flickering on and off. Tested unit. Found that the UI panel was doing some flickering in between cycles. Replaced UI panel. Tested unit. Unit test good. No leaks at this time. Job complete
Near Taylor, TX 76574
Andy
Job Details: 04/13/2020
OVEN GE JGBS30REK2SS Arrived on site for range oven not igniting. Tested and inspected unit and found failed igniter. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78754
Luis
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for water leaking. Diagnosed fresh food evaporator not defrosting correctly causing drain and evaporator to freezer over. Defrosted evaporator and drain,installed new fan motor assembly that includes thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie tie,secured cover with 4 screws. Ran diagnostics changed defrost setting to basic."
Near Austin, TX 78745
Kevin
Job Details: 04/13/2020
WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site and inspected washer and found saved error code F8E1, found water at source was turned off by painters and after correcting used the diagnostic cycle to reset the washer and it will now begin a normal cycle properly. No water leaks from connections at time of service.
Near Hutto, TX 78634
Andy
Job Details: 04/13/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer no operations. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 04/13/2020
WASHER MAYTAG MHW5630HC0 "Arrived on site to rediagnose washer for LF error codes, upon inspection found in first 10 min washer was getting enough water but throwing a LF error code, worked correctly on diagnostic.....switched out water level switch and retested on normal, no problems found. Job complete"
Near Pflugerville, TX 78660
David S
Job Details: 04/13/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for unit stuck in demo mode. Entered diagnostics mode and reset unit to factory settings. Tested units operation and made sure unit got to temp during a bake cycle. All tested good. Unit operates as designed.
Near Georgetown, TX 78626
Wesley
Job Details: 04/13/2020
DRYER GE GTDP280GD5WW Arrived onsite and found unit timer seized Replaced timer and repaired loose knob with zip ties. Unit is now operating as designed.
Near Killeen, TX 76542
Al
Job Details: 04/13/2020
WASHER WHIRLPOOL WFW9250WR01 Arrived to inspect front load washer LF error code.Confirmed the complaint and removed and replaced the valves Reassembled and unit now operates as designed.All water lines were dry at the time of service.Job complete
Near San Marcos, TX 78666
Noah D
Job Details: 04/10/2020
WASHER WHIRLPOOL NTW4516FW3 "Arrived on site to inspect washer for not advancing, upon inspection found the latch not working correctly, replaced latch and found the spring and cracks, ordering new part to replace. Office to reschedule ; ordrng 1 W11307244 (LATCH )"
Near Austin, TX 78704
Luis
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived on site for cooling complaint. Removed fresh food drawers found fresh food evaporator incased in ice. Diagnosed defective defrost thermistor unit will need defrost and temp thermistor.
Near Austin, TX 78701
Luis
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM Arrived on site for damaged door.
Near Spicewood, TX 78669
Brandon
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for customer complaint of ice maker leaking, I found leak coming from ice maker, I replaced ice maker, unit tested good."
Near Georgetown, TX 78628
Wesley
Job Details: 04/10/2020
DISHWASHER GE DDT575SGF2BB Arrived onsite and found unit would light up and beep but no other operations. Ordering UI and main control. . ; ordrng 1 MAINCONTROL (RESEARCH) and 1 UI (RESESARCH)
Near Cedar Creek, TX 78612
Scott
Job Details: 04/10/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for oven issues . Found cooktop light is staying on . Will need switches and elements . Please call to set return; ordrng 2 W11371990s and 2 W11371990s and 2 WP3148953 (switch-inf)s and 2 WP3149404 (switch-inf)s
Near Austin, TX 78752
Leonardo
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for damage panel found scratch on front panel replaced panel test unit and unit test good job complete.
Near Austin, TX 78752
Jacob
Job Details: 04/10/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite for unit having damage. Looked at cook top. Saw damage. Replaced cooktop top. Tested unit. No issues at this time. Job complete
Near West Lake Hills, TX 78746
Leonardo
Job Details: 04/10/2020
COMPACTOR WHIRLPOOL KTTS505ESS0 Arrived on site to test unit for unit not coming up. Brought unit up and plugged it in and unit bouncing. Mad eu it go doe. But won’t come back up. Will need to order new top switch WP777811 and will need to replace motor requesting 2 hours office to reschedule ; ordrng 1 2HOURJOB. (2 HOUR JOB ) and 1 WP777811 (SWITCH )
Near Austin, TX 78704
Leonardo
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to test unit for unit leaking. Test unit and found sump lock broken. Will need new sump and motor ;
Near Buda, TX 78610
Robert
Job Details: 04/10/2020
WASHER AMANA NTW4516FW3 Arrived on job for complaints of not finishing cycle in any load but normal. Ran diagnostics and found all test pass. Replaced control and run calibration. No leaks detected at time of service
Near Austin, TX 78734
Brandon
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of loud noise and no ice, found test 36 failed, ordering ice fan. From what customer told me, it sounded like unit skipped a defrost and freezer evap fan motor was hitting ice. Fan motors passed all tests and unit was working as designed at time of service except ice fan. I recommended replacing both controls and ice fan motor, ; ordrng 1 W10833801 (fan)"
Near Waco, TX 76707
Jonathan M
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for refrigerator that’s still not making ice. Inspected unit and work area. Found one tray of ice at the bottom of the ice bin and several smaller ice pieces up at the icemaker. Placed unit in service diagnostics and checked thermistors, ice bin sensor, and icemaker error codes. Unit passed all tests besides the icemaker error codes which had an E5 ( ice bin thermistor failure). I took temperatures in the freezer and refrigerator compartment and found freezer sitting at 5°F in refrigerator sitting at 44°F. I called Techline and spoke to Rick SR# 7727559739. He advised that it sounded like the unit needed to be unplugged for a full minute after a repair and going back in the diagnostics because the control would remember that code. He explained if you go into diagnostics for any reason and don’t power cycle it after a repair, it would start to mess with the icemaker productivity. Advise just to check the condenser coil’s for lint buil
Near Leander, TX 78641
Lou
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "arrived on site to install previously diagnosed and ordered parts. Due to the unit fresh foods section evaporator freezing up, I removed and replaced the thermistor, fan scroll (cracked), Evap cover (warped) & HV Control. Tested unit and it began to cool immediately. When rep,axing the thermistor, I found that it was attached to the evaporator at the wrong place. I repositioned the new thermistor and attached it with foil tape and a ziptie. No water leaks observed during service, job completed."
Near Spicewood, TX 78669
Brandon
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for customer complaint of unit not washing, found faulty wash motor, I replaced pump/motor assembly, unit tested good no leaks."
Near Leander, TX 78641
Lou
Job Details: 04/10/2020
OVEN KITCHENAID KOCE500ESS06 "arrived on site to install previously diagnosed and ordered part. At the recommendation of Techline and due to inner door panel being warped, I removed and replaced the inner door and tested. Unit is operating as designed. Job completed."
Near Kyle, TX 78640
Leonardo
Job Details: 04/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site to test unit for dispenser broken. Found dispenser door broken replaced dispenser test unit for leaks no leaks present at this time job complete
Near Burnet, TX 78611
James
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found power control dropping power to deli control causing failure. Unit will need new power control and deli control to repair. Office to get authorization for repair. ; ordrng 1 AUTHO (AUTHO) and 1 WPW10624574 (POWER CONTROL)
Near Austin, TX 78703
Jacob
Job Details: 04/10/2020
WASHER MAYTAG MHW5500FW1 Arrived onsite to replace parts to unit. Replaced air trap and drain motor. Tested unit. Unit test good. No leaks at this time. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/10/2020
RANGE WHIRLPOOL WFG535S0JV0 "Arrived to inspect unit not reheating often preheat, inspection nd replaced igniter. Test unit at 350 unit heated than re heating. Job complete"
Near Lakeway, TX 78734
Brandon
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHW0 "Arrived on site for customer complaint of unit not washing properly, found faulty wash motor, I replaced pump/motor, unit tested good."
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived to inspect unit leaking, found drain clogged, cleared md tested properly"
Near Round Rock, TX 78665
Wesley
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for breaker tripping frequently. Replaced hv control. All else checks good.
Near Austin, TX 78750
David Z
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Contacted customer and they did not defrost unit yet.
Near Austin, TX 78726
David Z
Job Details: 04/10/2020
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site to diagnose no ice condition in refrigerator. Performed diagnostic and found icemaker was seized halfway during harvest cycle and locked up. Replaced icemaker. Ran diagnostic test and verified proper function of new icemaker. All is now working as designed. Call complete.
Near , TX 78611
James
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRSC700HPS00 Arrived on site. Installed new fresh food evaporator fan and found evaporator thermistor in wrong location and corrected. Tested operation. Unit tested good. Job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW8000BW0 "arrived on site to inspect washer lid not locking. Upon further inspection, placed the unit in diagnostics showing error code dl. Cleared the code and continued with testing. Unit operated as designed but the lid lock took several attempts to lock and unlock. I removed and replaced the lid lock assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Andy
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previously diagnosed wire harness and drip pan. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76542
Al
Job Details: 04/10/2020
OVEN WHIRLPOOL WFE540H0ES0 Arrived to install previously ordered part.Removed and replaced the trim.Reassembled unit and unit now works properly.Customer satisfied.Job complete
Near Temple, TX 76502
Jonathan M
Job Details: 04/10/2020
REFRIGERATOR GE GSH25JGCCWW "Arrived on site for refrigerator that’s not cooling. Inspected unit and work area. Took temperature in freezer and refrigerator compartment and found temperature sitting at 77°F in the freezer and 76°F in the refrigerator section. Checked evaporator for frost pattern and found no frost pattern but evaporator fan was running. Removed back cover for compressor and found compressor not running but condenser fan running.
Near Cedar Park, TX 78613
Paul
Job Details: 04/10/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site for refrigerator with damage mullion. Found mullion wasn’t snap on the upper track correctly. Correctly installed mullion unit working as it should. Job complete.
Near Lorena, TX 76655
Jonathan M
Job Details: 04/10/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site for refrigerator that’s not making ice anymore. Inspected unit and work area. Took temperature in the freezer in icebox and found freezer at 2°F and icebox at 14 1/2°F. Tried jumper icemaker but unit started to move and then stopped. I called tech line and spoke to Brian SR# 7727561820. He had me run several checks and advised that the icemaker seemed bad because we were getting proper voltage to the icemaker, motor, and the unit would not be jumped. He advised if the problem came back again, to call back. Replaced ice maker and tested unit. Unit filled with water and is working as designed. Call complete."
Near Paige, TX 78659
Scott
Job Details: 04/10/2020
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site for elements melting. Found terminal blocks on front right and left rear have melted . Ordering harnes . Return with elements and switches if needed .; ordrng 1 W11396691 (HARNESS COOK TOP)
Near Austin, TX 78732
David Z
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site to diagnose refrigerator with low ice production. Customer informed me that it feels like it’s taking forever to fill the ice bucket , if it does at all some days. Cycled unit and felt like icemaker motor was running very slowly, making a little noise. Replaced icemaker and retested. Noise is gone and should resolve production issue. All is working as designed. Call complete."
Near Paige, TX 78659
Scott
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for washer not starting . Found latch just locking and locking on itself . Ran diagnostics got 3 different latch error codes . Ordering latch ; ordrng 1 W11307244 (LATCH )