We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Bertram, Texas 78605
Cliff
Job Details:
09/02/2021
Arrived on site to diagnose a dryer that is making unusual noise. Found blower not balanced properly and vent hose crushed. Both parts will need to be replaced to complete repairs. Office to set return appointment for 2 techs.; ordrng 1 WP697772 (Blower) and 1 2manjob (2 man job)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Bastrop, Texas 78602
Jacob
Job Details:
09/02/2021
Arrived onsite for unit tripping the breaker at every 4th or 5th use. Tested the unit and unit passed diagnostics with no issues. Checked voltage to the unit and voltage was correct. Goin to order the control. Rescheduled with customer. ; ordrng 1 W10634026 (cntrl-elec)
We serviced a
WHIRLPOOL MICROWAVE
Model RMC305PVS01
Near Wimberley, Texas 78676
Andrew
Job Details:
09/02/2021
"Arrived on site to test unit for microwave warning, inspected unit found door switches were bad, replaced switches, tested unit, works to spec.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Pflugerville, Texas 78660
Wesley
Job Details:
09/02/2021
Arrived onsite and found the motor pulley broken. Replaced motor. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Round Rock, Texas 78664
Tommy
Job Details:
09/02/2021
Arrived onsite for washer not draining F9E1 error code. Upon arrival found unit drain pump motor was burnt out. Replaced and tested. Found unit to now be operating as designed. No leaks detected during service. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cedar Park, Texas 78613
David Z
Job Details:
09/02/2021
"Arrived on site to diagnose dishwasher that was leaking from the bottom. On arrival customer showed me pictures and confirmed its leaking from the heating element, where it goes through the tub. Ordering heating element to resolve. Office to schedule special order parts. ; ordrng 1 W11537778 (Heating Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cedar Park, Texas 78613
David Z
Job Details:
09/02/2021
"Arrived on site to diagnose refrigerator with possible leaking line in the rear. Customer advised me they saw a kink in the incoming line and was concerned it may leak. I checked the line and found it was slightly bent from having the fill line dragging on it. Straightened line and taped to cabinet, no damage or replacement needed. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN402ESS02
Near Liberty Hill, Texas 78642
Lou
Job Details:
09/02/2021
"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the FC lights, three lights in the left side of the RC section and 1 light on the right side of the RC section not working. I contacted techline and spoke to Adrian and advised of the complaint and my findings. Also advises that this is an ongoing issue with this unit. Adrian had me test the FC lights and I found that the main light at the front was bad. Tested the RC lights and found the right middle light was bad. Adrian advised that the LEDs have been an issue/defect and recommended that I replace all lights at the same time. Provided SR#7731653376.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Austin, Texas 78746
Scott
Job Details:
09/02/2021
"Add on Arrived on site for not making ice . Found ice maker will not harvest . Call to set return ; ordrng 1 W10882923 (Ice maker) and 1 WPW10349187 (Valve)"
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS1
Near Lakeway, Texas 78734
Robert
Job Details:
09/02/2021
Arrived on job for complaints of not making enough ice. Found the cutter not heating ice melt before clearing grid.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Austin, Texas 78745
Luis
Job Details:
09/02/2021
"Arrived on site for no ice. Removed icemaker found obstruction in fill tube,removed obstruction in fill tube,installed icemaker ran a forced harvest icemaker passed harvest and filled with water."
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS3
Near Austin, Texas 78738
Leonardo
Job Details:
09/02/2021
"Arrived on site for complaints of dishwasher not draining. Found the knockout plug for the garbage disposal was still in. Removed the plug and tested unit. Draining properly, no leaks detected.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Leander, Texas 78641
Kayman
Job Details:
09/02/2021
Arrived onsite for freezer not freezing. Upon arrival I found the unit at 30 degrees inside. I was not able to load a techsheet so I called techline for assistance. We found the evaporator thermistor out of range and the evaporator encased in ice. They recommended replacing the thermistor to complete the repair. SR#7731655659. I steamed out the ice and replaced the thermistor. I advised the customer to give it 24 hours to reach optimal temps. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Austin, Texas 78744
Jacob
Job Details:
09/02/2021
"Arrived onsite for unit not powering on. Plugged the unit in, and unit would not turn on. Looked at the control and saw that the UI panel was not connected to the control some how. Re attached connector. Tested the unit and control turned on. No issues at this time. Also could not tested the unit completely as the unit was not hooked up to water or drainage. Also let the customer know that the unit needs to be plugged up to a dedicated wall plug or not to share power with the unit off the same plug. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Austin, Texas 78729
David Z
Job Details:
09/02/2021
"Arrived on site to diagnose refrigerator that doesnt appear to be defrosting. On arrival I had customer show me the trouble area, and found some ice built on top of the freezer compartment by the door. Door gasket for freezer keeps pulling out and isnt sealing well. Replaced door gasket and heated. Found good seal. Customer also advised me some things were freezing in one spot in the RC. Found airflow channels obstructed. Powered temp 1 setting and advised to keep channels clear and all should be good. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Austin, Texas 78754
Scott
Job Details:
09/02/2021
Arrived on site for dryer not heating . Found outlet was dropping a leg of power . Recommended having electrician look at outlet and breaker . No lint build up at time of service. Job complete
We serviced a
ADMIRAL WASHER
Model WTW4955HW2
Near Leander, Texas 78641
Kayman
Job Details:
09/02/2021
"Arrived onsite to install previously diagnosed parts. I installed the gearcase, cam, actuator, main control again, valve due to customer calling saying no cold water entering, the wash-plate, hub and lower harness. I ran diagnostics and did not hear the noise. Unit operated as designed in diagnostics. I ran quick wash with some towels inside and waited for the spin cycle. The unit made it to spin and did not make any abnormal noises before during or after spin. No leaks detected during time of service. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDR204KPA00
Near Austin, Texas 78732
Robert
Job Details:
09/02/2021
Arrived on job for complaints of frost display flashing. Found that the light on the dim or not selected options will have a slight strobe. Called tech line #7731657711 they confirmed that is normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Dripping Springs, Texas 78620
Robert
Job Details:
09/02/2021
Arrived on job for complaints of not dispensing. The waster is connected to the RO system and the customer is going to service that to bring the pressure up. Will need the switch and arm to correct the ice. ; ordrng 1 WP2162361 (swtch-micr) and 1 WP2180259 (arm-dispsr)
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Spicewood, Texas 78669
Brandon
Job Details:
09/02/2021
"Arrived on site to replace failed control board, after replacing, unit tested good. If any further repairs are needed, MUST ORDER SIDE MOUNTING SCREWS DUE TO BEING STRIPPED."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Buda, Texas 78610
Luis
Job Details:
09/02/2021
"Arrived on site for no cool. Powered unit on on,compressor powered on then shut off diagnosed a defective start device,installed a new start device powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Bastrop, Texas 78602
Jacob
Job Details:
09/02/2021
"Arrived onsite for unit not freezing. Looked inside the unit and found that the food was only cooling like a refrigerator and that the food was thawed out. Checked evaporator and fan. Fan was working as it should. Evaporator looked to have an uneven frost pattern. Called Techline. Had me check amp draw to the compressor and saw it was 1.1, said it was good. Said that there maybe a sealed system issue. Asked about temperature of the unit is placed said that Temperature cannot fall before 40 degrees but there is no temperature recommended for how hot of an area the unit can sit in that it may cause the unit have any cooling issues. Spoke with Cathy Got sr#7731658733. Ordered parts. Office to reschedule ; ordrng 1 W10350564 (capacitor) and 1 W10383615 (thermistor,fc) and 1 W10384183 (thermistor) and 2 W10709968 (drier-uv)s and 1 W10872275 (start-dev) and 3 W10913906 (coupler)s and 1 W11189855 (compressor) and 1 W11209261 (EVAPORATION ) and 1 W11396169 (CONTROL)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Round Rock, Texas 78664
Tommy
Job Details:
09/02/2021
"Arrived onsite for washer not operating correctly. Upon arrival found unit motor was damaged and in process damaged cover and belt..; ordrng 1 W11283592 (Motor), used 1 WPW10427633 (Cover) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, Texas 78745
Kevin
Job Details:
09/02/2021
Arrived on site and inspected washer and found actuator arm is not in cam kit ring. Replaced actuator and confirmed washer is operating properly by running an automatic test cycle. Complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near Austin, Texas 78749
Leonardo
Job Details:
09/02/2021
"Arrived on site for complaints of dishwasher door not closing properly. Found that pads were damaged, will need to complete repair. Office to reschedule.; ordrng 2 WP8268961 (Pad)s"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS0
Near Austin, Texas 78738
Leonardo
Job Details:
09/02/2021
Arrived on site for complaints of right light bulb burning out within 1-2 days after installing new. Found burnt out socket. Will need light assembly to complete the repair. ; ordrng 1 WPW10638164 (Socket)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near San Marcos, Texas 78666
Noah D
Job Details:
09/02/2021
"Arrived on site to inspect unit for scratches and bubbles on paint, upon inspection found the units surface paint was bubbling due to a bad finish, ordering top and autho. Office to reschedule ; ordrng 1 8559800 (Top) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Manor, Texas 78653
Matthew
Job Details:
09/02/2021
"Arrived onsite for oven not functioning. Upon arrival found breaker tripped for oven. Flipped breaker and unit powered on. Tested unit and apps 2 min into cycle the breaker tripped. Pulled unit for inspection. Tested elements, fan, temp sensor. No signs of damaged wiring. Called tech line for assistance. Tech walked through voltage test and components. All components are functioning properly and did not trip the breaker. However, when powered up all at once the breaker is tripping. Customer must seek electrician to repair weak breaker. SR#7731657954. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Round Rock, Texas 78681
David S
Job Details:
09/02/2021
"Arrived on site for dishwasher Does not clean dishes. Arms do not spray water. Put unit into diagnostics and found Codes stored f43e motor not running & f7e1 not heating. Tested heating element and found it to be working as designed. Tested sump and motor found it to be none responsive.Gained access to sump and motor uninstalled it and installed new assembly. Tested unit afterwards and found it to be operating as designed. No leaks present at this time.Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Georgetown, Texas 78633
Lou
Job Details:
09/02/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the FC ice maker fill tube splashing water and leaking into the ice bin, I removed and replaced the ice maker, fill tube and valve and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG540H0ES0
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
09/02/2021
Arrived on site to install previously diagnosed part. Removed DSI board and installed new DSI board. Ran preheat to 350 and it cycled six times without issue. Oven heating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Liberty Hill, Texas 78642
Kayman
Job Details:
09/02/2021
"Arrived onsite for refrigerator not cooling and no power. Upon arrival I found the compressor running but no fans. I accessed the compressor area and found a fluctuating amp draw from the compressor. I accessed the windings on the compressor I found that from 1 point to the other showed 30 ohms the next 2 showed 10 and the next showed 18 when all windings from point to point should be 12 ohms indicating a failed compressor. I noticed some discoloration on the condenser line where the sleeve is I wiped away the brown and put some leak detector on the spot with the compressor running I did not see any evidence of a leak at that spot. I spoke to PR and we determined the unit will need a compressor, non UV drier, and Orion board to complete the repair. Requesting SS tech and 2 - 3 hour time frame for repair. Office to R/S ; ordrng 1 W11393142 (Compressor) and 1 W10843121 (Non UV drier) and 1 W11109499 (Non UV drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Austin, Texas 78750
David Z
Job Details:
09/02/2021
Arrived on site to diagnose dishwasher that was not draining. Ran unit and found drain pump completely locked up. Removed drain pump and found a piece of chopper blade broken off. Replaced drain pump and retested. Verified unit draining as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Pflugerville, Texas 78660
Wesley
Job Details:
09/02/2021
Arrived onsite and found power block short. Repaired wiring connection. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Georgetown, Texas 78628
Kayman
Job Details:
09/02/2021
Arrived onsite for refrigerator making loud humming noise. Upon arrival I found the unit making normal noises. I can hear the compressor buzzing. I added some sound pads between the condenser and chassis. I am not hearing any abnormal noises at this time. FC= 0 RC=39. I added some sound pads and zip tied the cardboard panel on the bottom to the condenser as I would push on the cardboard and could hear a humming noise. I advised the customer to monitor the unit. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Georgetown, Texas 78633
Lou
Job Details:
09/02/2021
"Arrived on site to inspect refrigerator with frost building up in the back of the fresh foods section. Upon further inspection, I found a block of ice/frost built up on the RC evap cover and at the bottom on the drip pan. I pulled the unit out and inspected the drain tube at the back of the unit and it did not have a gap. I sealed the tube to the chassis with silicone to prevent a future gap. Due to the amount of ice, customer will need to unplug unit and defrost before repairs can be made. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
09/02/2021
Arrived on site to install previously diagnosed part. Removed UI and installed new UI. Customer contacted WP and we are authorized to replace main control as well. Removed main control and installed new control. Took temps and temps dropped four degrees after compressor turned on in a ten minute period. Fridge cooling as designed. Freezer is making ice. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, Texas 78738
Leonardo
Job Details:
09/02/2021
"Arrived on site for complaints of dishwasher buttons not working properly. Found the start button on the UI was burnt out, took picture. Will need new UI to complete, office to reschedule.; ordrng 1 W10917737 (Housing UI)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Canyon Lake, Texas 78133
Andrew
Job Details:
09/02/2021
"Arrived on site to test unit for noise, found main harness rattling against base of cabinet, secured harness to cabinet to prevent vibration,tested unit verified with customer noise no longer present, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cedar Park, Texas 78613
David S
Job Details:
09/02/2021
Arrived on site for ICE BUILD UP ON THE BACK INTERIOR WALL OF FRIDGE SECTION TOWARD BOTTOM OF FRIDGE. We gained access to the interior back side of fridge and found ice ball. We gained access to back of the unit and tested voltage and resistance to defrost thermistor at main control found to be all good. We checked drain tub found no worm air leaks. We cam to the conclusion that the drain pan has bowed. Ordering drain pan and shims ; ordrng 1 W11457241 (Drip pan) and 1 WP482338 (Silicone) and 2 Shims (Shims)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDW00
Near Wimberley, Texas 78676
Andrew
Job Details:
09/02/2021
"Arrived on site to test unit for stuck filter, tested unit and found filter head latch popped out, put latch back in, tested unit, unit works good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Georgetown, Texas 78633
Lou
Job Details:
09/02/2021
"Arrived on site to inspect refrigerator fresh foods section with ice build up. Upon further inspection, I found the RC evaporator engulfed in ice (photo). I pulled the unit out and inspected the drain tube at the back of the unit and found it badly gapped. I sealed the tube with silicone (photo). I advised the customer that due to the amount of ice on the evaporator, I would have to reschedule and get authorization to replace parts. No water leaks observed during service and unit is still cooling. Recommended that the customer unplug the unit 48 hours before return service to allow defrosting.; ordrng 1 W10843055 (Hv control) and 1 W11457241 (Drip pan kit) and 1 CNOTE (Authorization) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Temple, Texas 76502
Tali W
Job Details:
09/02/2021
Onsite to install previously diagnosed part. Replaced control and switched over light bulb. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bartlett, Texas 76511
Tyler
Job Details:
09/02/2021
"Arrived on site for washer not functioning correctly. Upon arrival I found f7e1 error and also found actuator not properly in place. Upon reassembly I tested unit and found error returned with new actuator in place. I called techline after testing capacitor, motor, etc. per techline we will need to return with a main harness, cap and motor to complete repairs. Office to reach once availability of parts is known.Brian sr#7731659524; ordrng 1 W11545744 (Harness) and 1 W11428524 (Capacitor) and 1 W10623547 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Temple, Texas 76501
Al
Job Details:
09/02/2021
Arrived on site and to inspect leaking washer. Confirmed the complaint and found the valve was defective causing the leaks. Customer also has an ac leaking from the supply closet in the same room. Removed and replaced the valve and unit tested as designed. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFE361LVS0
Near Killeen, Texas 76542
Al
Job Details:
09/02/2021
Arrived on site and inspected range F9 error codes on control. Confirmed the complaint and found the F9 is a Miswired house error. I accessed L1/L2 and got 0 L1/N 0 and L2/N 0 volts. Customer advised shes been having electrical issues since she purchased the home 9 months ago. Bake and broil had continuity. Customer to have an electrician repair the outlet. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Temple, Texas 76501
Tali W
Job Details:
09/02/2021
Onsite to install previously diagnosed parts. Replaced sump and motor. Unit now functioning as designed. No leaks after repair. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE366LVS
Near Killeen, Texas 76542
Al
Job Details:
09/02/2021
"Arrived on site and inspected range with front left burner staying on high. Confirmed,removed and replaced the infinite switch and unit tested as designed. Customer also stated the oven takes forever to heat.I set it at 350 bake and unit tested as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Killeen, Texas 76549
Al
Job Details:
09/02/2021
Arrived back on site to install previously ordered part. R&R the MCU and tested the unit and unit tested as designed. Customer satisfied. Job complete
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Round Rock, Texas 78665
Tommy
Job Details:
09/02/2021
Arrived onsite for dryer not operating.upon arrival found fuse had blown and get replaced and tested.found unit still not operating. Upon this checked windings on motor and found them open. Job Completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, Texas 78628
Jonathan S
Job Details:
09/02/2021
"Arrived on site to install previous diagnosed part. Mead temperature in ice container at 12?. Removed ice maker and installed new. Performed diagnostics mode and cycled ice maker. Monitored fill cycle. All tested good, no water leaks detected during service. Informed customer to allow 48 hours for ice maker to make ice ."
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS04
Near Austin, Texas 78733
Kevin
Job Details:
09/02/2021
"Arrived on site and inspected microwave/oven combo and found microwave isnt heating.; ordrng 1 W10217711 (Inverter)"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Fort Hood, Texas 76544
Al
Job Details:
09/02/2021
Arrived on site and inspected dryer not powering on. Immediately checked voltage at the outlet and got 0/0/0. Breaker was on. Customer to contact FH housing to correct the issue. Thermal fuse and cutoff were ok. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Kyle, Texas 78640
Leonardo
Job Details:
09/02/2021
"Arrived on site for complaints of oven not heating. Found a bad igniter. Installed new igniter and tested unit. Oven working properly job complete."
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Georgetown, Texas 78628
Jonathan S
Job Details:
09/02/2021
"Arrived on site to install previous diagnosed part. Removed failed drawer and installed new. Leveled unit. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Lakeway, Texas 78734
Brandon
Job Details:
09/02/2021
"Arrived on site for customer complaint of unit leaking, found leak coming from drain hose, ordering drain hose. ; ordrng 1 W11038865 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near New Braunfels, Texas 78130
Noah D
Job Details:
09/02/2021
"Arrived on site to inspect unit for not allowing water through dispenser, upon inspection found the filter housing was bad, replaced filter housing and functions returned then stopped. Checked all functions and found no issue, spoke with SW and found customers pressure was extreme causing pressure tube to stop water, customer must have pressure lowered and filter replaced. If those have been done and no change they will callback. Complete"
We serviced a
ROPER DRYER
Model REX4634KQ1
Near Seguin, Texas 78155
Noah D
Job Details:
09/02/2021
"Arrived on site to inspect unit for not drying normally, upon inspection found the thermostat out of range, replaced thermostat and tested. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Marion, Texas 78124
Noah D
Job Details:
09/02/2021
"Arrived on site to inspect unit for not dispersing water from heater seal in middle of doors, replaced heater on door and tested. Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Round Rock, Texas 78681
David S
Job Details:
09/02/2021
We put the unit into diagnostics found no codes stored. Then ran unit through diagnostics cycle and found that the dishwasher not getting as hot as it should. We checked for voltage at heating element and found 120v. We then check the oms at the element and found it the lower side of the range. At 6 oms. Office to reschedule when we have an eta on the part. ; ordrng 1 W10518394 (Heating element)"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Pflugerville, Texas 78660
Wesley
Job Details:
09/02/2021
Arrived onsite and found unit gearcase leaking oil. Unit not spinning at all. Ordering gearcase to repair. ; ordrng 1 W11454734 (Gearcasee)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Manchaca, Texas 78652
Jacob
Job Details:
09/02/2021
Arrived onsite for unit not heating correctly. Upon further investigation. Found that a thick layer of lint was stuck in the lint shoot blocking the air from moving. Removed lint. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Dripping Springs, Texas 78620
Robert
Job Details:
09/02/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Lakeway, Texas 78738
Robert
Job Details:
09/02/2021
Arrived on job for complaints of not cooling properly. Found the freezer evaporator covered in ice. Reschedule to allow defrost.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, Texas 78729
David S
Job Details:
09/02/2021
"Arrived on site for refrigerator no power. Spoke to the customer and found out that the fridge was not cooling properly. Gained access to the back of the unit and start device burnt out. Checked the oms at all three compressor windings found them to be good. We installed new start device and plugged refrigerator back in and compressor operated as designed. Check temp in freezer section and found temps to be falling steadily. Found good frost pattern developing on FC evaporator. Unit operating as designed, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Manor, Texas 78653
Matthew
Job Details:
09/01/2021
Arrived onsite to replace previously diagnosed parts. Replaced main control board. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Kyle, Texas 78640
Kevin
Job Details:
09/01/2021
"Arrived on site and inspected range for temperature variance during cooking. Found range is heating correctly, showed customer how to calibrate oven if needed in the future. No further repair is required at this time, job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, Texas 78749
Kevin
Job Details:
09/01/2021
"Arrived on site and inspected washer and found Gearcase is worn and washplate has failed.
We serviced a
GE ICE MACHINE
Model ZDIS150WSS
Near Marble Falls, Texas 78654
Cliff
Job Details:
09/01/2021
"Arrived on site to diagnose an ice machine that is not producing. Found cutter grid broken
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Lakeway, Texas 78734
Brandon
Job Details:
09/01/2021
"Arrived on site for customer complaint of unit walking during spin, found suspension rods failed, I replaced suspension rods, unit tested good."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, Texas 78759
Taylor M
Job Details:
09/01/2021
"Arrived on site to replace parts diagnosed by previous tech, I gained access to the motor and removed parts from the bulk head, upon trying to remove the blower from the motor it would not break free, I was able to chisel it off but the plastic that remained on the motors spindle broke from the inner nut rendering it unable to break free, the motor will have to be replaced due to this, ; ordrng 1 279827 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Austin, Texas 78753
Scott
Job Details:
09/01/2021
"Arrived on site , replaced actuator. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, Texas 78753
Scott
Job Details:
09/01/2021
Arrived on site apt office said unit was in apt 9107 not 9207. Arrived apt model not matching wit dispatch . Tenent is not having any issues washer .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Austin, Texas 78750
Taylor M
Job Details:
09/01/2021
"Arrived on site to replace a refrigerator compartment door due to scratching and damage, upon arrival I gained access to the unit and removed the door, I replaced the door and the unit is operating properly as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cedar Park, Texas 78613
David Z
Job Details:
09/01/2021
"Arrived on site to install new rotor, stater and screws. Installed new parts. Could not test due to being in garage, but unit does spin freely. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS1
Near San Marcos, Texas 78666
Noah D
Job Details:
09/01/2021
"Arrived on site to inspect unit for not turning upper arms. Upon inspection found the tube clogged with plastic, replaced tubings and tested. All functions returned. Complete"
We serviced a
WHIRLPOOL COOKTOP
Model n/a
Near New Braunfels, Texas 78132
Noah D
Job Details:
09/01/2021
"Arrived on site to inspect unit for not lighting front left burner. Upon inspection found the units igniter worked when the other burners started, indicting a bad ground on valve or burner head screws, Quoted customer to replaced all three parts. The screws are very brittle just by looking at them. Will need to return with parts to attempt repair. Office to reschedule ; ordrng 1 8286561 (Valve) and 1 WPW10406878 (Burner head) and 2 WP3368921 (Screws)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25MWMS02
Near Austin, Texas 78746
Luis
Job Details:
09/01/2021
"Arrived on site for no cool. Fans running,compressor not powering on,installed a starter same issue diagnosed a defective compressor.
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS4
Near Dripping Springs, Texas 78620
Robert
Job Details:
09/01/2021
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Manor, Texas 78653
Matthew
Job Details:
09/01/2021
"Arrived onsite for error ?F5? error code. Upon arrival put unit in diagnostics and found stored error code 0/2 over suds, 5/3 lid will not unlock 5/4 lid not open between cycle, 9/2 water ring detected. Ran test and all passed except repeated 5/4 errors. Will order control and lid latch. Valves test good. Called tech line for confirmation and agreed on latch and control. SR#7731642594. Also due to oversuds and water ring advised customer on proper use and care including detergent use and amount. Office to reschedule. ; ordrng 1 W11188327 (latch) and 1 W11246700 (cntrl-elec)"
We serviced a
MAYTAG DRYER
Model MEDB955FW2
Near Manor, Texas 78653
Matthew
Job Details:
09/01/2021
"Arrived onsite for dryer turning off prematurely. Upon arrival put unit in diagnostics and found stored error code 4/5 high limit, 4/3 restricted air flow, 4/4 Line 2 error, 3/2 front moisture sensor shorted. Will need sensor replaced. Also advised customer that the duct line will need to be cleared. Multiple codes of air flow. Office to reschedule ; ordrng 1 W11161899 (wire) and 2 W11165163 (electrode)s"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JS0
Near Bastrop, Texas 78602
Matthew
Job Details:
09/01/2021
Arrived onsite for range oven not functioning. Upon arrival tested unit and found oven not heating. Removed rear panel and found failed wire harness at block. Will need main wire harness replaced. Ordering harness and returning with prescreened parts just in case. Office to reschedule. ; ordrng 1 W11551729 (HARNESS- MAIN)
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Leander, Texas 78641
Kayman
Job Details:
09/01/2021
Arrived onsite to install previously diagnosed parts. I installed the NTC harness and tested the unit. I noticed the UI still doing some weird things so I called tech line to report. He advised that since the unit is working in normal operation at this time to not make any repairs at this time. The weird things may be timing related. In the event of a call back to install the UI again. I found a nicked wire in the old harness SR#7731603531. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS02
Near Georgetown, Texas 78633
Lou
Job Details:
09/01/2021
"Arrived on site to inspect wall oven control issues. Upon further inspection, the customer advised that when steam comes out of the oven it goes up towards the control panel and the unit wont operate correctly. I advised the customer that Whirlpool recommends that any foods that produce too much steam will need to be covered with foil or a lid and opened up after removing from the unit to avoid the steam/moisture getting into the control. I placed the unit in diagnostics and checked error codes and found F6E9, F6E6 & F1E0. Cleared the codes and tested the unit. Unit is heating properly and within temp range. Due to the error codes, I removed and replaced the main control and control panel and tested. Unit is operating as designed. I placed a strip of foil tape under the control panel to seal off the gap to help avoid the steam going into the control. Job completed."
We serviced a
WHIRLPOOL WASHER
Model ADB1400AGS1
Near San Marcos, Texas 78666
Noah D
Job Details:
09/01/2021
"Arrived on site to inspect unit for leaking when in use, upon inspecting found a leak in motor per last tech, replaced motor with correct model. All functions returned with no leaks. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, Texas 78753
Scott
Job Details:
09/01/2021
Arrived on site for dryer giving UI acu error code . Replaced both acu and UI . Ran diagnostics all checked normal. No lint build up. Do recommend changing out vent hose due to being crushed . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Austin, Texas 78759
Taylor M
Job Details:
09/01/2021
"Arrived on site to replace a previously diagnosed ice maker, I gained access to the ice maker removed and replaced it, I verified functionality of the unit and verified it was correctly set, I observed the ice maker fill from the fill tube without obstruction, job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, Texas 78744
Jacob
Job Details:
09/01/2021
Arrived onsite for unit making a sparking and popping noise. Looked at the unit and found that the diode was burned a little bit. Replaced diode. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEW2
Near Georgetown, Texas 78628
Wesley
Job Details:
09/01/2021
Arrived on site and found icemaker had been set to off position. Unit is now operating as designed. Advised customer on findings.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Georgetown, Texas 78626
Tommy
Job Details:
09/01/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit element and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Andice, Texas 78628
Kayman
Job Details:
09/01/2021
Arrived onsite for refrigerator over cooling. Upon arrival I found the RC=32 FC=4 I called techline and we determined that the FF thermistor is out of range and the unit will not satisfy the RC causing the over cool. I replaced the thermistor and advised the customer to monitor the unit to ensure proper temps restore. No leaks detected during time of service. Job complete. Techlines SR#7731642660. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model GMC305PDB07
Near Temple, Texas 76502
Tyler
Job Details:
09/01/2021
Arrived on site to install previously diagnosed main control fuses and switches upon arrival installed all needed parts Ive been reassembled and tested the oven and microwave and found that everything is now functioning as designed in the door error code is gone. Call complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HB00
Near Hutto, Texas 78634
Jimmy J.
Job Details:
09/01/2021
Arrived on site to install previously diagnosed part. Removed damaged grates and installed new grates. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Cedar Park, Texas 78613
David S
Job Details:
09/01/2021
Arrived on site for Detergent Door or Rinse Aid Door Come Off the Dispenser Assembly. We found dispenser door broken. We then gained access to the back of dispenser assembly and uninstalled broken unit then installed new unit. We ran diagnostics cycle found no leaks at this time and unit is operating as designed.job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Austin, Texas 78731
Luis
Job Details:
09/01/2021
Arrived on site. Replaced freezer door skin checked door operation good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hutto, Texas 78634
Jimmy J.
Job Details:
09/01/2021
Arrived on site for Does not wash the clothes properly. clothes still come out dirty and not cleaned. Placed in diagnostics and got F7E6. No other error codes came on. Cleared motor fault error code. Gained access to the actuator and found it not engaged into splutch. Removed actuator and installed new actuator. Ran auto diagnostics and washer completed all cycles as designed. No leaks detected. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Georgetown, Texas 78628
Tommy
Job Details:
09/01/2021
Arrived onsite for refrigerator not cooling and previously diagnosed parts. Upon arrival found unit had over frosted on evap cover. Found fans operating as designed. Replaced unit drawer and UI found unit to be operating as designed during tests. Recommended customer do 48 hour defrost and the monitor refrigerator after for another 48 hours before reloading it completely. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near San Marcos, Texas 78666
Noah D
Job Details:
09/01/2021
"Arrived on site to inspect unit for not heating lower oven, upon inspection found the igniter starting but not allowing gas through, replaced dsi board and tested. All functions returned. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBS3
Near New Braunfels, Texas 78132
Andrew
Job Details:
09/01/2021
"Arrived on site to replace previously diagnosed drain pump, installed drain motor, ran diagnostics, working as designed, no leaks detected job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HB0
Near New Braunfels, Texas 78130
Noah D
Job Details:
09/01/2021
"Arrived on site to inspect unit for not pulling steam when cooking, upon inspection found the unit was working to spec and held paper when the fan is on. Instructed customer on proper use. Complete"