Near New Braunfels, TX 78132
Robert
Job Details: 01/11/2019
DRYER WHIRLPOOL WGD92HEFW0 Arrived on job for complaints of temperature too hot. Tested thermistor and found it out of range replaced thermistor and test on delicate. No gas leaks detected at time of service.
Near Austin, TX 78724
Joseph C.
Job Details: 01/11/2019
MICROWAVE WHIRLPOOL MH2175XSB0 Arrived on site for “tripping breaker after running for w or more minutes” complaint. Inspected unit and found weak breaker. Recommend changing out breaker with one of equal amperage value. Unit is performing as designed.
Near Austin, TX 78757
Wesley
Job Details: 01/11/2019
ICE MACHINE JENN-AIR JIM158XYRS2 Arrived on site and found unit operating as designed. Replaced panel. Ad used customer on repair. No leaks.
Near Austin, TX 78723
Joseph C.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for “no ice production” complaint. Inspected unit and found ice valve very noisy and not dispensing water. Removed and replaced dual valve. No continuity, at fill tube heater connection, at bottom of door. Ordering new door. Made customer aware of possible 6 to 8 week turnaround time. No leaks detected, at time of service. Office to set return schedule, due to factory having to manufacture new door.; ordrng 1 LW11026425 (FREEZER DOOR (STAINLESS))"
Near Cedar Park, TX 78613
Lou
Job Details: 01/11/2019
DRYER MAYTAG MEDB755DW2 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the main control and tested the unit and it operated as designed . No lint observed during service, job completed."
Near Austin, TX 78723
Joseph C.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for “lights flickering and unit shuts off, periodically” complaint. Inspected unit and found control to be faulty. Removed and replaced control. Unit checks good. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 01/11/2019
MICROWAVE WHIRLPOOL WMH73521CS4 Arrived on site and installed new interlocks. Tested operation and found unit working properly. Job complete
Near Lakeway, TX 78734
Cliff
Job Details: 01/11/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site to diagnose a dryer that is not heating properly. Tested unit and found lint screen had not been cleaned and many loads causing lack of air flow through the unit. Consumer was told by the salesman and installer that the unit did not have a lint screen that needed to be cleaned. Informed homeowner on proper usage and found no other failures with the dryer at this time.
Near Austin, TX 78730
Scott
Job Details: 01/11/2019
RANGE WHIRLPOOL PRG4810LP "Arrived on site ,replaced left rear switch. Unit burners are all lighting . No gas leaks detected at time of service . Job complete .
Near Leander, TX 78641
Lou
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "arrived on site to inspect refrigerator noise. Upon arrival, the customer provided a video of the noise. From what I could tell, it was clatter coming from the back of the unit. I placed the unit in diagnostics and tested on mode 40. The compressor and fans all operated as designed. I pulled the unit from its place and inspected the compressor and components. I loosened the four toed screws on the condenser bracket and placed some sealer in between the condenser line and the drain pain. I did not find any other lines vibrating on others components. I put the unit back in its place and leveled and squared the unit and adjusted the temperatures to the unit. I advised the customer of my findings as I could not get the unit to duplicate the noise that I heard on the video. No water leaks observed during service, job completed."
Near Austin, TX 78729
Wesley
Job Details: 01/11/2019
RANGE WHIRLPOOL WFT505S0HS0 "Arrived on site and found everything operating as designed. All checks good, unit had small bend in side panel. Corrected. Inspected functionality. No leaks all functions working properly."
Near Leander, TX 78641
Paul
Job Details: 01/11/2019
REFRIGERATOR JENN-AIR JS48PPDUDB00 Arrived onsite for the refrigerator that is not dispensing water. I tested the unit and found the paddle hard to push but when I pushed it in certain places the dispenser did work. I changed out the paddle assembly and tested the unit. The unit wouldn’t dispense at all and the UI wouldn’t count down. I had voltage to the UI. I changed the UI and retested. The unit dispensed then stopped. The UI continued to count oz’s and started beeping. I found the voltage dropping from the niagra control. I changed the niagra control and tested the unit. The unit is working as designed. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/11/2019
OVEN WHIRLPOOL RBD305PDS15 Arrived on site to remove control for rebuild. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE )
Near Woodway, TX 76712
Steve C.
Job Details: 01/11/2019
DISHWASHER MAYTAG MDB8969SDM3 Arrived on site for the unit is not draining. Found the tub is full of water and will not drain. Remove the drain hose from the garbage disposal and found the garbage disposal has the drain cap. Remove the drain cap and re-install the drain hose to the garbage disposal. Tested the unit and the unit is working properly. Also had to re-level the unit due to the left side of the door was hitting When closing the door. Customer paid in full and all water connections were dry at the time of service.
Near Austin, TX 78702
Luis
Job Details: 01/11/2019
REFRIGERATOR GE GSE23GSKJCSS "Arrived on site for no power to inverter. Installed new main control,powered unit on checked voltage to inverter good reading 120vac and 5.75vdc. Unit cooling down"
Near Cedar Park, TX 78613
James
Job Details: 01/11/2019
REFRIGERATOR MAYTAG MFF2258VEM4 Arrived on site and found unit cooling properly with freezer at 1 degree and fresh food at 38 with control set to recommended. Customer stated she turned the unit down to 3 which is a warmer setting and the temperatures climbed back up to 50 in the fresh food section. I tested the thermistors and found that they both test good in diagnostics. Unit will need new jazz control and harness for control to repair. ordrng 1 WPW10216622 (harns-wire) and 1 WPW10503278 (refer elect cont brd)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/11/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for push to start issues. Found push to start switch completely off of console. Found nothing broken whatsoever. Re-positioned push the start switch, all checked OK.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/11/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for push to start issues. Found push to start switch completely off of console. Found nothing broken whatsoever. Re-positioned push the start switch, all checked OK.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/11/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site. Check for push to start issues. Found push to start switch completely off of console. Found nothing broken whatsoever. Re-positioned push the start switch, all checked OK.
Near Cedar Park, TX 78613
Paul
Job Details: 01/11/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven not maintaining correct temperatures. I had the customer preheat the oven when I called and stated I was on the way. The customer mentioned the oven takes long to preheat. I checked and found the oven not set for rapid preheat. I set the oven to rapid preheat and tested the temp with the unit set at 350 degrees. I found the temp dropping below 320 degrees and put a 10 degree positive offset in the control. The temp cycled between 327-402 leaving the unit with a 364 degree average temp. The differential in the control is too wide causing the customer to burn product. Need to replace the UI to complete service. Ordering W10803991 CNTRL-ELEC & also ordering W10839510 CNTRL-ELEC just in case.; ordrng 1 W10803991 (CNTRL-ELEC) and 1 W10839510 (CNTRL-ELEC)
Near Kyle, TX 78640
Kevin
Job Details: 01/11/2019
WASHER MAYTAG MVWB450WQ1 "Arrived on site and found bearing noise during spin, replaced bearing and washer is now operating properly. No water leaks detected at time of service, job complete."
Near New Braunfels, TX 78132
Robert
Job Details: 01/11/2019
DRYER MAYTAG MEDX655DW0 Arrived on job for complaints of noise. Found Pebblestone in between seal and bulkhead. Removed Pebblestone and test with clothing.
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KRFC400ESS01 "Arrived on site for refrigerator not dispensing water. Performed diagnostics and removed filter and added bypass cap. Found unit was working with cap. Found off brand water filter in place. Instructed customer to use every drop water filter. All else test good, no water leaks present. (RF100)
Near Austin, TX 78741
Kevin
Job Details: 01/11/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived on site and found motor pulley has sheared, removed old pulley and a new one will need to be ordered to correct issue. Took pictures.; ordrng 1 WP8066184 (pulley-mtr)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/11/2019
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site for complaints of unit not dispensing soap, found that water valve was stuck shut causing no fill, replaced valve and tested good, no leaks on site"
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/11/2019
MICROWAVE WHIRLPOOL KEMS308SSS05 "Arrived on site for unit not running, found door switches good, all connections good, found control not responding, replaced comptroller and test good"
Near Elgin, TX 78621
Thomas L.
Job Details: 01/11/2019
WASHER WHIRLPOOL WFW9400SU00 Arrived on site for S 21 failure code. Found that the failure code was actually ever as in Frank 21 and the unit was not draining properly. Opening cleaned out drain of a large amount of debris. Reassembled and tested and unit now works properly with no water leaks. Lawrence at the main phone number approve the repair and gave me the credit card
Near Georgetown, TX 78633
Lou
Job Details: 01/11/2019
WASHER UNKNOWN WFW9250WW00 "arrived on site to inspect washer error code. Upon arrival, I found the unit with error code LF (F8E1). I placed the unit in diagnostics and cleared the code and continued with testing. The unit operated as designed with no error code at the end of testing. I removed the hose connections and checked the valves and they were clear with no debris. Using my multimeter, I verified continuity to the valves. I checked ohms to the sensor at pins 21-22 and I found the sensor open. I removed the sensor hose and checked for any holes and found none. I blew through the hose and it was clear. I removed the drain pump filter and hose and it was clear. I removed and replaced the sensor and tested the unit in diagnostics and the unit operated as designed with no error codes. I ran the unit on a normal load, which the customer advised that after approximately ten minutes, the unit would stop and the error code would appear. While running the unit in normal mode, the water
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/11/2019
REFRIGERATOR MAYTAG MFI2067AES11 Arrived on site. Check for leaking issues. Found drain clogged. Found service partner for updated P trap that will cover part only. Unit is in RV and customer will need to pull out refrigerator for us to access back panel for P-trap. Resch for 1/14/19 Rf245 mt400.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/11/2019
REFRIGERATOR MAYTAG MFI2067AES11 Arrived on site. Check for leaking issues. Found drain clogged. Found service partner for updated P trap that will cover part only. Unit is in RV and customer will need to pull out refrigerator for us to access back panel for P-trap. Resch for 1/14/19 Rf245 mt400.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/11/2019
REFRIGERATOR MAYTAG MFI2067AES11 Arrived on site. Check for leaking issues. Found drain clogged. Found service partner for updated P trap that will cover part only. Unit is in RV and customer will need to pull out refrigerator for us to access back panel for P-trap. Resch for 1/14/19 Rf245 mt400.
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for door and line replacement, replaced door and line . Also found unit leaking from RF EVAP from defrost error .File number 7723901098 rich. Customer declined any,ore repairs and is fighting with asurion for replacement as the promises after 4th auger motor. Spoke with rich, rich sated that asurion is the ones to deem it non repairable /lemon . Gave all info to customer, customer is perusing asurion"
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/11/2019
DISHWASHER KITCHENAID KDPE234GPS0 KDPE234GPS0 Arrived to inspect wash issues. The were no stored error codes and in service test mode the unit developed a large amount of foam. The customer was having to refill the rinse agent dispenser bi-weekly. Office to order dispenser. No leaks observed during service. ; ordrng 1 W10861000 (detergent dispenser)
Near Buda, TX 78610
Leonardo
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site to test unit for unit not draining. Removed water from unit and removed drain motor and found blades on drain motor broken. Replaced drain pump test unit and unit draining correctly job complete
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/11/2019
OVEN WHIRLPOOL WFG525S0HS0 WFG525S0HS0 Arrived to inspect no heat in oven. I found the control failed and required replacement. The W11317846 replacement is incorrect and would not heat. I discovered a difference in the number of relays on the control and there are not the correct number of connector spades. The line VAC supply circuit on the original green board is different than the new blue and the connectors at both the bake and broil connections are missing the spades for the supply wires. I included an image of the two different controls. Office to research the part and contact the customer to arrange return service. ; ordrng 1 W11317846RESEARCH (CONTROL)
Near Temple, TX 76502
Al
Job Details: 01/11/2019
DRYER WHIRLPOOL WED5600XW0 "Arrived to inspect dryer making odd noise. I disassembled the unit and discovered the rollers and the pulley wheel were damaged. I removed and replaced the parts, reassembled the unit and unit was free of the odd noise.
Near Austin, TX 78705
Scott
Job Details: 01/11/2019
DISHWASHER KITCHENAID KUDS01ILBL3 Arrived on site for poor washing . Ran diagnostics and found wash motor is very weak & loud . Ordering sump and motor . Return 1/14 no water leaks detected at time of service . ; ordrng 1 W10782773 (pump&motor)
Near Austin, TX 78705
Scott
Job Details: 01/11/2019
DISHWASHER KITCHENAID KUDS01ILBL3 Arrived on site for poor washing . Ran diagnostics and found wash motor is very weak & loud . Ordering sump and motor . Return 1/14 no water leaks detected at time of service . ; ordrng 1 W10782773 (pump&motor)
Near Austin, TX 78724
Joseph C.
Job Details: 01/11/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for “broken door switches and interlocks” complaint. Inspected unit and found switches had broken off interlocks and blew fuse. Removed and replaced fuse, interlocks and switches. Unit tests good."
Near Cedar Park, TX 78613
Lou
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4950XW3 "arrived on site to inspect washer noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit operated as designed but during agitate, it sounded as if the gearcase was making a grinding noise. I tilted the unit back and found that the cam pulley nut had backed out ad had cause the belt to rub on the pulley shield damaging the shield. The belt was good. I removed the shield and belt and tightened the pulley nut. I reinstalled the belt and shield and tested the unit and it operated as designed with no unusual noises No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/11/2019
MICROWAVE WHIRLPOOL WOC54EC0AB04 "Arrived on site for unit running with door open, found switches tested good, found control to be culprit. Ordering control to complete ; ordrng 1 WPW10350780 (cntrl-elec)"
Near , TX 78616
Thomas L.
Job Details: 01/11/2019
RANGE WHIRLPOOL WFC150M0EB1 Removed and replaced shorted burner and receptacle. Switch is also defective.; ordrng 1 WP3149404 (switch-inf)
Near Austin, TX 78735
Brandon
Job Details: 01/11/2019
DRYER WHIRLPOOL SDE305DAYW "Arrived on site to replace belt, idler, and pulley, after replacing all parts unit tested good. Collected balance on cc."
Near Austin, TX 78757
Wesley
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Called and spoke to Bruce with techline. Advised Bruce of symptoms 60f in freezer and frosting RC Evap. Unable to enter diagnostics. Bruce Advised following tips from service pointer W11092686CSr# 7723901077Ordering controls and Evap harness and cover and 3 way valve to repair. ; ordrng 1 2HOURS (PER CS) and 1 W10830278 (POWER SUPPLY) and 1 W10843055 (HV CONTROL) and 1 W11033168 (EVAP HARNESS) and 1 W11036448 (3 WAY COIL) and 1 WPW10501260 (EVAP COVER)
Near Austin, TX 78739
Brandon
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for customer complaint of unit leaking inside fresh food section. Found leak coming from water reservoir, I replaced reservoir, unit tested good"
Near Austin, TX 78738
Cliff
Job Details: 01/11/2019
WASHER WHIRLPOOL WFW8640BW0 arrived on site to diagnose a washing machine that is giving error codes. Found a long drain error saved in control. Cleared all debris from drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78717
Lou
Job Details: 01/11/2019
DISHWASHER MAYTAG MDB8959SBB3 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and error codes 10/1 , 5/1, 8/2, 3/3 all appeared. I cleared the codes and continued with testing. The unit operated as designed, but when I opened the unit door, I found a large amount of suds in the tub. Also found that the dispenser is leaking rinse aid into the tub which is what’s causing the suds buildup. The customer advised that the unit had leaked water onto the floor. I advised the customer of my findings and advised that I would be ordering the dispenser and drain pump. I am ordering the dispenser and drain pump and will return with the prescreened parts. No water leaks observed during service.; ordrng 1 W11032769 (dispenser) and 1 WPW10348269 (drain pump)"
Near Lorena, TX 76655
Steve C.
Job Details: 01/11/2019
WASHER MAYTAG MVWB835DW3 Arrived on site for the unit is making a screeching noise when agitated. Tested the unit and found every time the agitator moves it makes a screeching noise. Remove the wash plate and found the molding points of the tub is hitting the bottom of the agitator plate. Remove the excess molding from the inner tub and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/11/2019
WASHER KITCHENAID KAWE700TWH0 Arrived on site for washer making noise during spin cycle. Performed diagnostics and gained access to gearcase and basket drive. Found no agitator dogs in agitator. Found small leak from drain pump. Found gearcase and basket drive has failed. Gave customer quote on gearcase and labor. Customer declined estimate.
Near Austin, TX 78753
Wesley
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and found control On order damaged. Ordering control and returning with heater and harness to repair. No service performed at this time.; ordrng 1 WPW10503278 (CONTROL)
Near Austin, TX 78723
Joseph C.
Job Details: 01/11/2019
FREEZER KITCHENAID KRFF305ESS00 "Arrived on site for “door gasket not sealing” complaint. Inspected unit and found gasket, rails and bracket faulty. Removed and replaced gasket, rails and brackets. Instructed customer not to open freezer door for, at least, two hours. This will allow door gasket to hold form better. No leaks detected, at time of service."
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived on site. Check for latch issues. Found bad latch not allowing lid to lock. Replaced latch but when tempting to do so bezel broke. Will need bezel as well to repair unit. Rescheduled for 1/15/19; ordrng 1 W11237158 (BEZEL)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived on site. Check for latch issues. Found bad latch not allowing lid to lock. Replaced latch but when tempting to do so bezel broke. Will need bezel as well to repair unit. Rescheduled for 1/15/19; ordrng 1 W11237158 (BEZEL)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived on site. Check for latch issues. Found bad latch not allowing lid to lock. Replaced latch but when tempting to do so bezel broke. Will need bezel as well to repair unit. Rescheduled for 1/15/19; ordrng 1 W11237158 (BEZEL)
Near Austin, TX 78749
Leonardo
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDF760SADM0 "Arrived on site to test unit for u it not filling with water. Test unit and found bad control board and bad sump and motor. Unit will stop filling with in a few second, put unit in test mode and found unit filling with water but not spraying.
Near Cedar Park, TX 78613
Lou
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL KDFE104DSS5 "arrived on site to inspect dishwasher spray arms. Upon further inspection, I placed the unit in diagnostics and it showed error code F4E3 (motor not running). I cleared the code and continued with testing. The unit dispensed water into the tub, but the motor never came on. I advanced diagnostics and the drain pump and element operated as designed. I advised the customer of my findings. I removed and replaced the sump/motor assembly. Tested the unit and it operated as designed with no error codes. Made recommendations for use and care and types of detergents ad rinse aids to use. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Jerry C.
Job Details: 01/11/2019
RANGE IKEA ISG650WS00 "ISG650WS00 Arrived to instal parts. I tested the unit and found the flame out issue being caused by an incorrect air shutter setting. The air/fuel ratio was much too high with air and the flame would not make it to the end of the flame tube with the door closed. After adjusting the air shutter, the flame was as it should be and did not extinguish when the door was closed. I allowed the unit to fully preheat and then cycle 5 times and on the 6th attempt, the unit would not relight and cooled. I removed and replaced the electronic control and tested. I found preheat for 350 at 458 and then 402, 441, 396, 435, 393, 435. Average was 415. I induced the maximum -35 offset and am ordering the sensor. 417, 340, 394 for a 367 average. No gas leaks observed during service. ; ordrng 1 12001655 (sensor,oven)"
Near Lockhart, TX 78644
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4816FW2 "arrived on site. Check for no operation issues. found 120 V going to control but not lighting up. After replacing control found bad latch as well. Replaced latch and control, all functions tested OK. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4816FW2 "arrived on site. Check for no operation issues. found 120 V going to control but not lighting up. After replacing control found bad latch as well. Replaced latch and control, all functions tested OK. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4816FW2 "arrived on site. Check for no operation issues. found 120 V going to control but not lighting up. After replacing control found bad latch as well. Replaced latch and control, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78749
Leonardo
Job Details: 01/11/2019
MICROWAVE WHIRLPOOL MMV4206FZ3 Arrived on site to test unit for light under not working. Test unit and found burned out light bulb test socket and found bad housing. Replaced housing test unit customer had new light bulb job complete
Near Austin, TX 78722
Joseph C.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB05 "Arrived on site for “unit not cooling after power outage” complaint. Inspected unit and found control faulty. Removed and replaced control. Unit checks good. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/11/2019
OVEN WHIRLPOOL WGE745C0FS00 "Arrived on site for damaged element, was supplied with incorrect element, ordering correct. Set for Tuesday. ; ordrng 1 W10249977 (elmnt-brol)"
Near Austin, TX 78753
Wesley
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for not spinning each loads out. No problems in diagnostics or regular test. Did however find wire pin backed out of motor harness. Secured connections, all checks good. Unit is now operating properly. Advised customer on repair."
Near Lakeway, TX 78734
Cliff
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher with a upper rack that will not stay in position. Tested unit and found upper rack adjusters are broken and wheels not latching to adjuster assembly. Replaced both adjusters as they came in a kit and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Luling, TX 78648
Diego G.
Job Details: 01/11/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Replaced control kit and calibrated unit. Ran diagnostic test and went through all components all checked OK. No leaks present. Job complete
Near Luling, TX 78648
Diego G.
Job Details: 01/11/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Replaced control kit and calibrated unit. Ran diagnostic test and went through all components all checked OK. No leaks present. Job complete
Near Luling, TX 78648
Diego G.
Job Details: 01/11/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Replaced control kit and calibrated unit. Ran diagnostic test and went through all components all checked OK. No leaks present. Job complete
Near Lakeway, TX 78734
Cliff
Job Details: 01/11/2019
MICROWAVE KITCHENAID KBHS109SSS06 Arrived on site to diagnose a microwave that is not operating and throwing error codes. Tested unit and found unit not registering door latch open or closed through diagnostics. Hard reset control through breaker box and tested unit. Found all is fully functional and error code is not reoccurring. No further repairs are needed at this time.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/11/2019
OVEN KITCHENAID KOSE500ESS00 Arrived on site to and gate closed. Called customer and customer will not be available till after 5. Office to reschedule ; saved tckt
Near Buda, TX 78610
Kevin
Job Details: 01/11/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and found no saved error codes. Started a load on normal and found specific clothing items designed for hunting will not submerge along with the other items. Areas of the clothing items have some rigidity built into them and washer can’t submerge them. Spoke with techline and there is no way to correct experience. No parts or adjustment can change operation SR7723902698
Near Spicewood, TX 78669
Brandon
Job Details: 01/11/2019
WASHER MAYTAG MVWB850YG1 "Arrived on site for customer complaint of unit leaking, found leaking coming from outer tub near bearings, and tub ring. ordering outer tub and tub ring. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10381078 (outer tub) and 1 WPW10362224 (ring-tub)"
Near Cedar Park, TX 78613
Lou
Job Details: 01/11/2019
COOKTOP WHIRLPOOL KCGS950ESS02 "arrived on site to inspect cooktop not igniting. Upon further inspection, I tested the unit by turning all of the burners on and the front right burner did not want to ignite. The Ignitor was arcing, but I found that the burner cap was not seated correctly. I advised the customer of my findings and corrected the issue. The burner came right on. I demonstrated what happens when the caps are not seated correctly with the back left burner and how to correct the issue. No gas leaks detected during service, job completed."
Near Austin, TX 78733
Scott
Job Details: 01/11/2019
COOKTOP KITCHENAID KDRP487MSS03 "Arrived on site for burner not igniting , found front right center igniter the ceramic has broken off . Look up is vague on which orffice holder is which , ordering both and will determine which is needed . Return 1/17 no gas leaks present at time of service ; ordrng 2 WP3368921 (screw-torx)s and 1 WP9782447 (holder-orf) and 1 WPW10155786 (holder-orf)"
Near Austin, TX 78746
Luis
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site for refrigerant leak on fresh food side. Found oil on manufacture weld joint on evaporator. Removed evaporator,compressor,filter drier and 3 way valve. Installed new compressor,evaporator,3 way valve and filter drier. Vacuumed system down unit slightly losing pressure unable to find source of leak. Added refrigerant to pressurize system let unit run found leak at heat exchanger inside wall found uv dye around foam insulation around heat exchanger. Called tech support due to leak at exchanger. Per tech support info being sent to product review team,customer service will contact customer once file has been reviewed File#7723896446"
Near Spicewood, TX 78669
Brandon
Job Details: 01/11/2019
COOKTOP JENN-AIR JGD3536BS00 "Arrived on site for customer complaint of explosion when using cooktop, found damage to multiple parts. Found damage to manifold, burner tubes, spark module, ignition switches, and cooktop. Ordering all parts. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10132345 (pressure regulator) and 1 W10184143 (pipe-mnfld) and 1 W10188365 (tubing-gas) and 1 W10188366 (tubing-gas) and 1 W10188367 (tubing-gas) and 1 W10188368 (tubing-gas) and 1 W10188369 (tubing-gas) and 1 W10239017 (harns-wire) and 1 W10361756 (tubing-gas) and 1 W10475150 (module-spk) and 1 W10555856 (cooktop)"
Near Austin, TX 78739
Brandon
Job Details: 01/11/2019
FREEZER WHIRLPOOL KRFF507ESS01 "Arrived on site for customer complaint of fresh food section freezing over the evaporator cover. Found faulty fan motor and thermistor. I replaced fan motor w/ harness, defrosted unit, unit tested good.
Near Austin, TX 78749
Luis
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for no water. Tested water dispenser at Time of visit water working checked temp of water,water extremely cold. Unit is half empty in fresh food. Diagnosed water lines freezing in fresh food. Adjusted water lines,adjusted temp settings to prevent water from freezing in fresh food. Advised care giver to run water through lines to prevent freezing."
Near Leander, TX 78641
James
Job Details: 01/11/2019
MICROWAVE WHIRLPOOL WMH31017HS1 "Arrived on site and installed new harness and found lower door switch fused in the closed position. Replaced lower switch as well after repairing unit I tested for operation. I found that the high voltage system now has a loud humming noise to it when running but is still heating properly. Unit will need new mag, cap and diode to complete repair; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)"
Near Lakeway, TX 78734
Luis
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KBFA20ERSS01 "Arrived on site for water leaking. Removed unit from enclosure found no signs of leak in compressor compartment. Added water to drain pan no leaks reinstalled unit no leaks under unit form water in pan. Nope Ted front of unit no water residue from freezer compartment checked bottom corner of metal cabinet found calcium residue diagnosed insulation has pulled from liner allowing hollow gap in cabinet that is building up moisture and freezing, when unit goes through a defrost of unit is off to correct temp ice is melting and leaking from inside cabinet."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/11/2019
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for ice machine not powering on. Pulled unit out to gain access to outlet. Drain pump kick on will pulling out. Checked connection at out and pump. Taped power cord to back of unit to keep cord from falling under unit when sliding back in place. Put unit back in place and tested in normal run mode operation. Performed diagnostics mode and monitor all operations. All tested good, no water leaks present."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. Check for no call issues. Found no frost pattern in refrigerator compartment evaporator. Called tech-support and ran checks and they are recommending to replace three-way valve coil and dryer at the same time. From the pressures they think it’s a restriction of some sort. Re-scheduled for 1/15/19. Allow two hours for repair. Customer is requesting morning appointment; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10364560 (solenoid) and 1 W10443217 (valve)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. Check for no call issues. Found no frost pattern in refrigerator compartment evaporator. Called tech-support and ran checks and they are recommending to replace three-way valve coil and dryer at the same time. From the pressures they think it’s a restriction of some sort. Re-scheduled for 1/15/19. Allow two hours for repair. Customer is requesting morning appointment; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10364560 (solenoid) and 1 W10443217 (valve)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. Check for no call issues. Found no frost pattern in refrigerator compartment evaporator. Called tech-support and ran checks and they are recommending to replace three-way valve coil and dryer at the same time. From the pressures they think it’s a restriction of some sort. Re-scheduled for 1/15/19. Allow two hours for repair. Customer is requesting morning appointment; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10364560 (solenoid) and 1 W10443217 (valve)
Near Cedar Park, TX 78613
Lou
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW7000DW3 "arrived on site to inspect washer noise. Upon further inspection, I placed the diagnostics and tested with no error codes showing. The operated as designed, but during agitation, the unit was making a loud grinding noise. I tilted the unit back to look underneath and found a small amount of oil on the rotor. I advised the customer of my findings. I removed and replaced the gearcase and clutch and tested the unit. It operated as designed with no grinding noise. No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details: 01/11/2019
OVEN WHIRLPOOL WOD51EC0AS00 Arrived on site to test unit for no display. Test unit and found bad fuse. Replaced fuse test unit by heating both ovens and both ovens heating correctly job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site and found f 7 e 1 error code and upon further inspection found unit heating circuit with faulty connection at heater. Restored circuit continuity. Tested unit. All checks good. Advised customer on use and care
Near Bastrop, TX 78602
Thomas L.
Job Details: 01/11/2019
MICROWAVE KITCHENAID KEHU309SSS06 Arrived on for unit displaying communications adult code. Opened control panel and found loose connector at control panel. Reassembled unit and tested. All operations are now normal.
Near Austin, TX 78731
Scott
Job Details: 01/11/2019
WASHER MAYTAG MVWC415EW0 "Arrived on site for unit making noise and has now started to jump around . Ran diagnostics , shifter error code . During auto and Manuel test shifter and control would hum loudly for a min before shifting . Will need control ,shifter and maybe cam kit if needed .; ordrng 1 W10913953 (SHIFT ACTUATOR ) and 1 WPW10711303 (cntrl-elec)"
Near Austin, TX 78732
Cliff
Job Details: 01/11/2019
RANGE KITCHENAID KDRP463LSS07 Arrived on site to diagnose an oven with a control panel that is not responding at all. Found control panel in line thermal fuse open causing no power to reach controls. Thermal fuse will need to be replaced to complete repairs but was not locatable on IPL or through any Internet searches. Sent part research request to office to try to locate fuse through manufacture. Office will need to locate part and contact homeowner with a return date quote for parts. Labor is quoted at 189.99+ tax.; ordrng 1 CNOTES (PARTS OF RESEARCH NEEDED FOR CONTROL PANEL THERMAL FUSE. FUSE IS NOT ON IPL OR AND I WAS NOT ABLE TO LOCATE IT THROUGH ANY INTERNET SEARCHES. PICTURE OF USE AND QUICK PICKS. UNIT NEEDS THERMAL FUSE WITH TWO FEMALE QUARTER-INCH TERMINALS.)
Near Kingsbury, TX 78638
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site arrived on site. Check for no operation issues. found 120 V going to control but no display whatsoever. Will need control to repair unit. Rescheduled for 1/17/19; ordrng 1 W11170319 (CONTROL )
Near Kingsbury, TX 78638
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site arrived on site. Check for no operation issues. found 120 V going to control but no display whatsoever. Will need control to repair unit. Rescheduled for 1/17/19; ordrng 1 W11170319 (CONTROL )
Near Kingsbury, TX 78638
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site arrived on site. Check for no operation issues. found 120 V going to control but no display whatsoever. Will need control to repair unit. Rescheduled for 1/17/19; ordrng 1 W11170319 (CONTROL )
Near Austin, TX 78729
Wesley
Job Details: 01/10/2019
REFRIGERATOR GE GSH25JGDDWW Arrived on site and installed door to repair water spout. All checks good. Unit is now operating as designed.
Near Austin, TX 78727
Wesley
Job Details: 01/10/2019
WASHER WHIRLPOOL MVWC565FW1 Arrived on site and directly determined fault to be with washer outlet having shorted. Tested washer on other circuit and found to be operating properly in diagnostics. All checks good. No labor or parts needed.
Near Austin, TX 78727
Wesley
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site and found unit operating as designed. Advised customer on stuck float switch condition. All else checks good. Unit is now operating as designed.
Near Austin, TX 78727
Wesley
Job Details: 01/10/2019
RANGE KITCHENAID KSGG700ESS1 "Arrived on site and found all controls corrupted. Replaced all electronics, both controls and the touch panel. All checks good. Unit is now operating as designed."
Near Austin, TX 78757
Wesley
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site and found unit to have no water and leak symptom. Restored water and tested for leaking. Found unit to be operating leak free after securing all water connections. Advised customer that in event of call back we would prescreen control and valve. Unit heater is working properly.
Near Austin, TX 78753
Wesley
Job Details: 01/10/2019
DRYER ROPER RED4516FW Arrived on site and found unit with shorted element. Replaced element and cutoff kit. No pop available. Called trade partners and updated date of purchase. Had verbal confirmation that warranty info will be updated and warranty coverage will apply. Repair complete.
Near Austin, TX 78728
Wesley
Job Details: 01/10/2019
DRYER MAYTAG MGDX655DW1 Arrived on site and found unit start switch had become dislodged. Opened back panel and restored position. Now unit is operating as designed. All checks good.