Near Austin, TX 78724
Joseph C.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for “filter stuck in housing” complaint. Inspected unit and found broken filter housing. Repaired housing (reattached filter puller to door). Unit checks good. No leaks detected, at time of service."
Near Belton, TX 76513
Arthur B.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite for customer complaint of french door refrigerator not making ice. When arrived, found had full, bucket of ice made. Went ahead and installed from spacer between LH RC door and switch for better contact. No other issues found. All water connections were dry at time of service"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found icemaker bucket to be defective from the bottom side and not meeting with motor coupling. All water connections were dry.
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/15/2019
RANGE WHIRLPOOL JGRP536WP01 Arrived on site for control and UI replacement due to. O touch. Replaced control and UI. Programmed unit and tested all bake and broil functions and Tested good. No gas leaks on site
Near Pflugerville, TX 78660
Wesley
Job Details: 01/15/2019
RANGE WHIRLPOOL WFE530C0ES0 Arrived at n site and found unit burner shorted. Replaced burner. Unit is now operating as designed.
Near Driftwood, TX 78619
Brandon
Job Details: 01/15/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of f1e2 error code, stuck keypad. Found ribbon was loose from appliance manager board, after securing ribbon, unit tested good."
Near The Hills, TX 78738
Paul
Job Details: 01/15/2019
RANGE KITCHENAID KSGB900ESS0 Arrived onsite for the range with the oven that needs to be recalibrated. I tested the temp with the set point at 350 degrees. I found the temp average about 15 degrees low. I put a 10 degree positive offset in the control and tested the unit. I found the temp cycling correctly but I found the burner exploding when igniting and popping when going out. This was causing the burner not to light and go thru a purge period before relighting causing the temp to drop extremely low. I adjusted the air/gas mixture and tested the unit. The unit is working as designed. There were no gas leaks present at the time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KFCS22EVMS2 "Arrived on site for “no ice” complaint. Per my previous diagnosis, removed and replaced freezer door switch. Tested unit. Ice harvest cycled and water valve fill icemaker with water. Unit is performing as designed. No leaks detected, at time of service."
Near Bertram, TX 78605
Thomas L.
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Removed and replaced door due to poor fit good gasket. All water connections were dry.
Near Jarrell, TX 76537
Steve C.
Job Details: 01/15/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site for the unit is not drying the dishes. Tested the unit and found the heating element is broken. Will need to order the heater and everything else on the unit is working properly.; ordrng 1 W10518394 (heater)
Near Belton, TX 76513
Arthur B.
Job Details: 01/15/2019
RANGE JENN-AIR JGS9900CDB00 Arrived onsite to install new bake igniter and gas valve from prior visit’s diagnosis. Removed bake igniter and bake/broil gas valve. Installed new replacements. Reassembled and tested. Unit now comes on as intended. Unit preheated to 350F with no issues. No gas leaks detected at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation. Lights operating and unit cooling properly. Customer had video of dispenser not working and also has issue of no interior lights. Issues are intermittent and customer has to cycle the breaker several times to get the unit operating properly. Due to the multiple issues and they are controlled by the same board I installed a new main control to correct the issue. Tested operation and all functions test good. Job complete
Near Austin, TX 78731
Cliff
Job Details: 01/15/2019
WASHER MAYTAG MVWP575GW0 Arrived on site to diagnose a washer with a loose start button. Tested unit and found machine functioning as manufacturer intended and no mechanical failures or faults at this time. Advised homeowner on button assembly design and operation. No repairs are needed and no leaks were found at time of service.
Near Austin, TX 78746
Leonardo
Job Details: 01/15/2019
RANGE KITCHENAID KSGB900ESS2 Arrived on site to replace spark harness. Replaced harness test unit and unit not clicking on its own. No leaks present job complete.
Near Hutto, TX 78634
Tyler B.
Job Details: 01/15/2019
MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site for unit with partial display. Replaced control and control screen.and Testd good.
Near Austin, TX 78703
Luis
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site for noise issue. At time of visit u it running no odd noise. Ran diagnostics fan working correctly no odd noise. Powered cycled unit icemaker ran through a cycle no odd noise,unit powered on unit working as designed at time of visit"
Near Austin, TX 78717
Jonathan S
Job Details: 01/15/2019
OVEN WHIRLPOOL WFG525S0HB0 "Arrived on site for oven not maintaining temperature. Performed diagnostics mode and tested for error codes, none found. Inspected spark igniter and made minor adjustment. Tested in bake mode and found burner cycling on and off before preheat temperature was reached. Measured resistance on solenoid valve, found within range. Tight connection to spark igniter and found same results. Tested temperature sensor in diagnostics mode and reading correct. Will replace DSI control, spark harness, burner and spark igniter. Schedule return for Monday the 21st.; ordrng 1 W11161843 (HARNESS ) and 1 W11162730 (CONTROL) and 1 WP9758078 (BURNER)"
Near New Braunfels, TX 78130
Robert
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of washer was not turning on. Latch was attempting to lock but wasn’t. Replaced lock. After latch locking the control board would not respond to any commands. Replaced control board ran diagnostics and everything ran fine. No leaks detected at time of service.
Near Buda, TX 78610
Brandon
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW6800WW1 "Arrived on site for outer tub replacement, after I replaced outer tub unit tested good with no leaks."
Near , TX 78633
Jonathan S
Job Details: 01/15/2019
VENTHOOD WHIRLPOOL KXW9736YSS0 Arrived on site for venthood fan speed not changing speed from 1 to 2. Performed diagnostics and tested unit. Checked resistance on motor and found within range (pg 26 in tech sheet). Gained access fan speed switch and check connector. Found failed switch. Schedule return for Tuesday. House closes on 1-15-19. Builder would like before noon appointment. ; ordrng 1 SEENOTE (REQ BEFORE NOON) and 1 W10853393 (SWITCH)
Near Round Rock, TX 78665
Lou
Job Details: 01/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and tested. The unit did not dispense water into the tub. I checked under the sink cabinet and found the water turned off. I turned the water on and tested again and the unit operated as designed. No water leaks observed during service, job completed. No one available to sign for the receipt."
Near Leander, TX 78641
James
Job Details: 01/15/2019
OVEN KITCHENAID KOCE500ESS06 Customers at&t box is grounded to the breaker box with a large ground block that blocks the breaker box door from opening. Instructed customer of issue and that at&t would need to correct the ground block before repair can be performed ; saved tckt
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for no cool condition. Unit had been off and the customer turned it back on about an hour before I arrived. The fresh food temperatures had exceeded the middle 50° Mark. Currently the freezer is 18 and the fresh food is 41. All operations functioned properly during diagnostics. I am not sure what happened. It’s possible that the control was reset by unplugging and plugging the fridge back in. All water connections are dry.
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/15/2019
OVEN WHIRLPOOL WODA7EC0HZ01 "David file 7723927060 arrived on sote for unit not recognized meat probe, replaced jack, both control and still had same symptoms. Called TL and spoke with David, he stated to order UI. Office to r/s; ordrng 1 CNOTE (OFFICE RS) and 1 W11299113 (UI )"
Near Austin, TX 78727
Cliff
Job Details: 01/15/2019
OVEN WHIRLPOOL WOS51EC0AB04 Arrived on site to replace bake element for oven. Replaced element and found control board also shorted due to element failure. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
James
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and tested operation. I found very little frost pattern on the evaporator. Inspected compressor and found it to be hot to the touch. Inspected fans and found to be operating properly. Unit has a failed compressor and will need 2 hours to be repaired; ordrng 1 CNOTE (2 HOURS) and 1 TJ90SF8404 (STUB) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)
Near Austin, TX 78728
Wesley
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and found unit control stuck. Reset by unplugging and calibrating. Unit is now operating properly through every cycle. All checks good. Advised customer on use and care.
Near Killeen, TX 76542
Steve C.
Job Details: 01/15/2019
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for the unit will randomly shut down and turn back on again. Called Whirlpool Sr#7723921434 And advise to check the control panel. Remove the control panel and found ribbon the the control is loose. Secure the connection and assemble the unit. Advise the customer if it happens again to call a electrician due to weak breaker.
Near Rogers, TX 76569
Arthur B.
Job Details: 01/15/2019
MICROWAVE GE JVM6175SK2SS Arrived onsite for dealer complaint of MW door crack on bottom when installing unit. Builder advised of unit door was cracked upon unboxing of unit. Unit was installed 1/4/19. Unit is in new build house. Advised builder that GE must approve door. House closes end of the month. OF will be in contact.; ordrng 1 WB56X30297 (MW DOOR SS)
Near Austin, TX 78731
Luis
Job Details: 01/15/2019
ICE MACHINE KITCHENAID KUIX305ESS0 "Arrived on site for refrigerant leak. Replaced compressor, evaporator and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics good frost pattern on evaporator,found condenser fan running weak,installed updated condenser fan motor. Checked air flow good,reassembled unit ran full diagnostics all test passed no leaks at line or tubing unit working as designed. ; used 1 W10124096 (COND MOTOR) from stock"
Near Lakeway, TX 78734
Paul
Job Details: 01/15/2019
OVEN KITCHENAID KEBS109BSS01 Arrived onsite for the oven displaying an F2E1 error code. The customer stated they had turned the breaker off. I hit cancel and the code went away. I tested all the selections and they all responded correctly. I set the oven to bake and the oven worked as designed. I entered diagnostics and tried to clear the code. The control would not go into edit mode. I killed the power and went back into diagnostics. I was able to clear the F2E1 error code that was stored 5 times. I checked the UI harness and it checks good. I explained to the customer that if this continued to happen the control panel would need to be replaced.
Near Georgetown, TX 78626
Jonathan S
Job Details: 01/15/2019
WASHER MAYTAG MVWB765FW0 "Arrived on site for washer having error code F6-E2. Gained access to control and tested voltage at control, found 120 volts. Performed diagnostics mode and unit would not proceed in test mode. Tested voltage out to UI and voltage not staying consistent. Recommend to replace control and UI. (TL180) Removed failed control and UI. Installed new control and UI. Performed diagnostics mode and performed encoder test. Tested inlet valve, spin and agitation cycles. Ran calibration cycle. All tested good, no water leaks present.
Near Killeen, TX 76542
Steve C.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for the unit is not making ice and per previous tech to replace the icemaker and facia. Found the icemaker was disconnected and secure the connection to the icemaker and replace the facia only. Tested the icemaker and it is rotating properly. Unit is working properly and all water connections were dry at the time of service.
Near Austin, TX 78735
Brandon
Job Details: 01/15/2019
OVEN WHIRLPOOL WOS97EC0HZ00 "Arrived on site for part hanger, I found new blower motor, was defective. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11109174 (blower)"
Near Austin, TX 78735
Leonardo
Job Details: 01/15/2019
OVEN SAMSUNG NX58S5700WS/AA Arrived on site to test unit for oven not working. Test unit and found bake not working broiler working correctly. Test bake ignitor and found bad ignitor. Replaced glow ignitor . Test unit after replacing glow ignitor and bake working heated to 350 job complete no leaks present
Near Austin, TX 78746
Scott
Job Details: 01/15/2019
DRYER KENMORE 110.769625 "Arrived on site for dryer for dryer not starting . Found belt had broke and belt switch tripped . Replaced belt ,cleaned out some lint out of bottom , tested unit . All checked good . Job complete ."
Near Austin, TX 78745
Luis
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no water from dispenser. Tested water dispenser no water,ran diagnostics water dispensing during diagnostics called tech support diagnosed faulty front ui. Removed faulty ui installed new ui tested water dispenser unit working as designed. Repair covered under AUTHO KIBET00DPL1"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED7000DW2 "Arrived on site. Check for no heat issues. Found bad cut off not allowing power to go to heater. Replaced cut off and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED7000DW2 "Arrived on site. Check for no heat issues. Found bad cut off not allowing power to go to heater. Replaced cut off and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED7000DW2 "Arrived on site. Check for no heat issues. Found bad cut off not allowing power to go to heater. Replaced cut off and cycle, all functions tested OK. Job complete"
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/15/2019
DISHWASHER KITCHENAID KDPE234GPS0 KDPE234GPS0 Arrived to instal parts. I removed and replaced the dispenser assembly and tested. The unit worked as designed with no error codes generated and all functions were present. No leaks observed during service.
Near Leander, TX 78641
James
Job Details: 01/15/2019
DISHWASHER WHIRLPOOL DU1055XTVS0 Arrived on site and tested operation. I found the dispenser solenoid making a constant hammering noise as soon as a cycle is started or when canceling a cycle. Unit will need new control as well as a new dispenser to repair. Office to get AUTHO for parts; ordrng 1 CNOTE (AUTHO) and 1 WPW10084142 (cntrl-elec)
Near Taylor, TX 76574
Lou
Job Details: 01/15/2019
DRYER SAMSUNG DV5471AEWXAA01 "arrived on site to install previously diagnosed and ordered part. I removed add replaced the main control board and tested the unit. The unit operated as designed. No lint observed during service, job completed."
Near Killeen, TX 76542
Al
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL ET18GKXGW01 Arrive to inspect refrigerator leaking water from freezer. I confirmed the complaint and unclogged the evaporator drain pan with my steamer. I checked the drain pan and it was full with the melted ice water. JOB COMPLETE
Near Georgetown, TX 78628
Lou
Job Details: 01/15/2019
WASHER GE WCVH6800J1MS "arrived on site to inspect washer stopping prematurely. Upon further inspection, I removed the top panel and placed the unit in diagnostics. The unit showed error codes E22, E23, & E31. I cleared the codes and continued with testing. I followed the testing procedure according to the tech manual. The unit operated as designed. At the end, I tested the unit in the End of Line test sequence and the unit operated as designed. Due to the error codes E22 & 23, I removed the water lines and checked the valve screens and found some debris in the screens. Using my multimeter, I checked ohms to the valves and got 884-886 ohms which is out of range for the valves (1000-1250 ohms). I advised the customer of my findings and advised that the unit would need a water inlet valve to correct the issue.; ordrng 1 CNOTE (LSO) and 1 WH13X10023 (water valve)"
Near Killeen, TX 76542
Al
Job Details: 01/15/2019
MICROWAVE GE JVM162DJ1BB "Arrived to inspect unit not working, no power to unit.I checked the outlet and got 124 volts.Checked all 3 switches, checked cavity thermostat and got continuity. Removed and checked the thermostat on the magnetron and it had no continuity. Removed and replaced the thermostat and replaced the microwave. Unit was tested with coffee cup and water, unit heated 2 minutes.Unit tested as designed.JOB COMPLETE.SPOKE TO Greg @GE WHO ASSISTED ME ON FINDING A SOLUTION TO THE ISSUE."
Near Austin, TX 78717
Lou
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KSRS25ILSS00 "arrived on site to inspect temps in refrigerator. Upon further inspection, using my multimeter, I placed my thermal lead at the bottom of the rc section ad tested temperature. My reading was 46 degrees on a setting of 34 degrees. I tested the fc section in the same manner and my reading was 6 degrees on a setting of 0 degrees. I placed the unit in diagnostics and tested and found that the diffuser is not operating and is in the closed position. I advised the customer of my findings. I am ordering the diffuser and the office will schedule return service. No water leaks observed during service. I did not bring the prescreened parts with me as it was an add on by the office.; ordrng 1 WP2216112 (diffuser)"
Near Austin, TX 78705
Scott
Job Details: 01/15/2019
DISHWASHER KITCHENAID KUDS01ILBL3 "Arrived on site ,replaced sumpand motor . Ran test cycle all checked good . No water leaks detected at time of service . Job complete ."
Near Buda, TX 78610
Kevin
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site and replaced ice door diagnosed on previous visit, after replacement water and ice will now dispense properly. No water leaks from connections at time of service, job complete."
Near Cedar Park, TX 78613
Jonathan S
Job Details: 01/15/2019
WASHER WHIRLPOOL WET4024HW0 "Arrived on site for washer having error code E-8. Performed diagnostics mode and tested lid lock in diagnostics mode, passed in test mode. Ran spin cycle in normal operation. Called tech support and spoke with Darrel (SR# 7723926693). Found control not reading 5volt DC on return signal. Will need to return with control and door latch. Office to schedule appointment when ETA is available on parts. Will need 2 men on return, will need to remove dryer to access door latch and control. ; ordrng 1 SEENOTE (2 MEN JOB. ) and 1 W10869789 (CONTROL) and 1 W11174382 (HARNESS ) and 1 W11189137 (CONTROL)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/15/2019
DRYER AMANA NED4655EW "Arrived on site for unit not spin. Found element glowing, replaced timer and still wouldn't spin, replaced fuse and testd good, operating as normal"
Near Austin, TX 78717
Lou
Job Details: 01/15/2019
WASHER MAYTAG MDB8959SBB3 "arrived on site to install previously diagnosed and ordered parts. Due to the dispenser leaking rinse aid, I removed and replaced the dispenser. The drain pump motor was whining loudly so I removed and replaced the drain pump and the sensor has debris built up on it that could not be removed; therefore, I removed and replaced the sensor. I tested the unit after clearing out the error codes and the unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW8800YC1 Arrived on site. Check for leaking issues. Found leak coming from dispenser and to bring area. Call tech-support and they are recommend to replace tub ring and detergent dispenser at the same time. Rescheduled for 1/16/19File#7723920671; ordrng 1 W10172154 (washer dispenser asm)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW8800YC1 Arrived on site. Check for leaking issues. Found leak coming from dispenser and to bring area. Call tech-support and they are recommend to replace tub ring and detergent dispenser at the same time. Rescheduled for 1/16/19File#7723920671; ordrng 1 W10172154 (washer dispenser asm)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW8800YC1 Arrived on site. Check for leaking issues. Found leak coming from dispenser and to bring area. Call tech-support and they are recommend to replace tub ring and detergent dispenser at the same time. Rescheduled for 1/16/19File#7723920671; ordrng 1 W10172154 (washer dispenser asm)
Near Austin, TX 78738
Luis
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 2415 gate code.Arrived on site for loud noise. Removed deli drawer found fresh food evaporator incased in ice. Per new service pointer W11329116B will need to replace fresh food evaporator cover and install new updated control board(W11333076). Returning tech to follow new service pointer guidelines. Return date set for Monday 1/21; ordrng 1 W11333076 (CONTROL)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/15/2019
OVEN WHIRLPOOL WGE745C0FS00 Arrived on site for element replacement. Replaced element and tests good.
Near Canyon Lake, TX 78133
Robert
Job Details: 01/15/2019
DRYER WHIRLPOOL WED5500SQ0 Arrived on job for complaints of heat not turning off. Found the heating element ground to dryer. After replacement of element test dryer operation.
Near Temple, TX 76502
Arthur B.
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived onsite for customer complaint of top load washer not starting. Ran diagnostics and found error code F5E1 (Lid Lock Error). Removed and replaced lid lock. Calibrated unit. Unit completed successfully. Tested unit. Unit lock,fills,agitates,drain and spins as intended. No other Issues found. All water connections were dry at time of service."
Near Cedar Park, TX 78613
Wesley
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL ED5VHEXFB01 Arrived on site and found the filter housing worn and preventing good flow.
Near Austin, TX 78734
Cliff
Job Details: 01/15/2019
WASHER KENMORE 110.278416 Arrived on site to replace drain hose and tub to pump hoses for washer. Replaced both parts and tested unit. Found all is functioning properly at this time. Homeowner paid full cost for repair as pest damage is not covered under warranty. No leaks were found at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/15/2019
DRYER WHIRLPOOL MEDB835DW0 Arrived on site and found failed console. Repaired by replacing console. All checks good.
Near Round Rock, TX 78664
Lou
Job Details: 01/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher with a burning smell. Upon further inspection, before placing the unit in diagnostics, I checked inside the unit and found nothing testing on the element. I did find a large amount of detergent debris baked on the element and some food items on the drain filter area. I placed the unit in diagnostics and tested with no error codes present. The unit operated as designed. Using my multimeter, I verified Amps when the element came on. It was pulling between 8-9 amps. I removed the outer door panel to inspect the control and dispenser. All checked good. I advised the customer of my findings and made recommendations for detergent and rinse aid use and use and care for the unit..dishwasher magic to clean the unit. No water leaks observed during service, job completed."
Near Leander, TX 78641
Jerry C.
Job Details: 01/15/2019
DISHWASHER WHIRLPOOL WDF120PAFB0 "WDF120PASB0 Arrived to inspect wash and drain issues. I found the unit would not fully drain and the filter system was plugged. After running the unit completely through service test mode and resetting the control, the drain function worked as designed and the unit drained as expected. Operational test good, no leaks observed during service."
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRF535SMHZ00 "WRF535SMHZ00 Arrived to instal part. I removed the faulty door and transferred the serviceable gasket. I adjusted the door hangers to correct droop and then installed the replacement. I verified a correct sealing pattern at the gasket surface and sealed gapping within the chassis. Operational test good, no leaks observed during service."
Near Liberty Hill, TX 78642
James
Job Details: 01/15/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site and installed new gearcase, clutch and stator. Ran calibration an diagnostics to test operation. Unit working properly and no water leaks found after repair. Job complete"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED5500XW0 Arrived on site for the unit will not start. Tested the unit and found the door switch is broken. Replace the door switch and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/15/2019
DRYER MAYTAG MED5500FC2 arrived on site to replace damaged front panel. Upon inspection I found a few more damage pieces that I am now ordering an office with locating and reschedule.Dryer topConsole/ front top bracketBulkheadConsole bracketTops rear bracket; ordrng 1 W10208198 (bracket) and 1 W10861611 (console) and 1 WPW10208383 (top) and 1 WPW10653575 (channel)
Near Leander, TX 78641
Jerry C.
Job Details: 01/15/2019
REFRIGERATOR AMANA ASI2575GRS01 "ASI2575GRS01 Arrived to inspect cooling issue. I found the evaporator fan would not operate. I removed the evaporator cover and found the compound connector not fully seated. I corrected the issue and tested. Operational test good, no leaks observed during service."
Near New Braunfels, TX 78132
Robert
Job Details: 01/15/2019
DRYER WHIRLPOOL WHD5090GW0 "Arrived on job for complaints of dryer not turning on and f01 error code. Verified code,verified power supply to control board. Replaced control board. Ran test cycle passed."
Near Leander, TX 78641
James
Job Details: 01/15/2019
MICROWAVE WHIRLPOOL WMH31017HS1 "Arrived on site and installed new transformer, magnetron, capacitor and diode. Tested for proper operation and found unit working properly. Job complete"
Near Leander, TX 78641
James
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site and found ice and frost build up in bottoms of freezer and on door. Removed ice and frost and found that the bottom of the door and the liner are severely bowed and warped. I also found that the liner at the top of the door is bowed down. Unit will need new door to repair. Office will schedule return visit as door take 6-8 weeks to deliver; ordrng 1 12977864SQ (dor-fip ss)
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KFCS22EVMS5 "KFCS22EVMS5 Arrived to inspect no ice. I found the unit had leaked out the back and the customer found water in the floor. The supply tube to the fill tube for the ice maker had came out and was leaking all ice maker fill water into the floor. I found the clamp was deformed and would not hold the tube in place and likely came from initial manufacture. I was able to bend the clamp back into place and tested. I found ice within the fill tube and removed and verified the ice maker filling as designed. Operational test good, no leaks observed during service. Warranty applied."
Near Austin, TX 78748
Leonardo
Job Details: 01/15/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for not heating and sparking. Test unit and found burned out diode and capacitor. Replaced both parts test unit an du it still not heating. Replaced magnetron test unit and unit heating. Unit working as designed after replaced diode mad and capacitor. Job complete. Requesting double labor
Near Austin, TX 78731
Scott
Job Details: 01/15/2019
OVEN KITCHENAID KEMS378SSS04 "Arrived on site for microwave not heating . Checked switches , checked good. Checked will need mag inverter and controls . Need autho . Call to set up return; ordrng 1 AUTHO and 1 WPW10120228 (cntrl-elec)"
Near Austin, TX 78748
Kevin
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW4915EW2 "Arrived on site and inspected washer and found pulley is making contact with shield. Removed shield and reshaped it to provide proper spacing for drive pulley. After correction washer is now spinning properly, ran a diagnostic cycle and a calibration cycle to confirm all operations are correct. No water leaks from connections at time of service, job complete"
Near Austin, TX 78735
Leonardo
Job Details: 01/15/2019
MICROWAVE WHIRLPOOL KOCE507ESS05 Arrived on site to test unit for open close door error. Test unit and found bad switches on right side. Will need to order new switch harness W11241293. Rescheduled for Thursday ; ordrng 1 W11241293 (SWITCH HARNESS )
Near Austin, TX 78732
Paul
Job Details: 01/15/2019
DISHWASHER KITCHENAID KUDE70FXSS Arrived onsite for the dishwasher not turning on at all. I found voltage to the control panel and the control panel. Parts covered by 60 month warranty. I replace the control panel and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78703
Luis
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL KBSD608ESS01 Arrived on site for no water. Ran water dispenser air in lines flushed water lines through water no dispensing from dispenser unit working as designed.
Near Leander, TX 78641
Jonathan S
Job Details: 01/15/2019
FREEZER WHIRLPOOL WRB322DMBM Customer is not available and needs to reschedule. Please contact 512-375-5986 to reschedule. ; ordrng 1 SEENOTE (PLEASE RESCHEDULE )
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/15/2019
RANGE WHIRLPOOL WFG550S0HZ0 "Arrived on site for oven door separating. Inspected door and found door front adhesive worn out. Will need to replace out door to complete repair. Office to schedule appointment for return, due to no ETA availability on part. All else checks good.; ordrng 1 SEENOTE (SCHEDULE RETURN ) and 1 W11249559/STAINLESS (OUT DOOR STAINLESS STEEL )"
Near Austin, TX 78732
Cliff
Job Details: 01/15/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site to diagnose a washing machine that is not starting. Tested unit and found hinge assembly out of position due to missing screws. This was causing the door not to close properly and unit not to register door closure. Replaced missing screws and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78732
Cliff
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KSSC42QVS05 Arrived on site to diagnose a refrigerator that is not producing ice. Found bin level control not registering at all. Replaced bin level controls and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 01/15/2019
DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site to diagnose a dishwasher with a rack that is not operating properly. Tested unit and found pivot clip for movable rack tines broken. Replaced pivot clip and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Burnet, TX 78611
Thomas L.
Job Details: 01/15/2019
FREEZER WHIRLPOOL WRS571CIDM02 Arrived on site as unit will not dispense ice. Previously the ice door was not shutting and the ice cubes were sticking together. Today the icemaker is overflowing and leaking into the bin creating a similar situation which jams the icemaker dispenser. Will order a new icemaker and water valve.; ordrng 1 W10873791 (icemaker) and 1 WPW10341320 (valve-inlt)
Near Lampasas, TX 76550
Steve C.
Job Details: 01/15/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is not heating. Tested the unit and found the wire connector to the element Was not secured. Security connection to the element and assemble the unit. Unit is working properly and advise customer to clean air vents every six months.
Near Austin, TX 78759
Scott
Job Details: 01/15/2019
RANGE KITCHENAID KSGG700ESS1 "Arrived on site for convection fan not working . Ran diagnostics , only error code was was stuck key pad . Check connections , all checked good. Fan is running . Explained to customer about convection. No gas leaks detected at time of service . Job complet."
Near Austin, TX 78703
Scott
Job Details: 01/15/2019
DISHWASHER JENN-AIR JDB8700AWS1 "Arrived on site , had wrong control . Ordering new control .return on 1/16 .; ordrng 1 W10866118 (cntrl-elec)"
Near Austin, TX 78717
Paul
Job Details: 01/15/2019
WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the drain pump and tested the unit in the diagnostics cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78633
Steve C.
Job Details: 01/15/2019
REFRIGERATOR JENN-AIR JUB24FRARS00 Arrived on site for the unit light will intermittently not turn on. Tested unit and found the switch is hitting the door but when opening the door we switch will get stuck. Unit will need a new switch.; ordrng 1 WP4344767 (switch)
Near New Braunfels, TX 78130
Robert
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on job for complaints of oil leaks and noise. Verified oil leaks on cover and cam pulley. Replaced gearcase,pulley .ran test cycle passed,calibrated,no leaks detected at time of service"
Near Austin, TX 78747
Leonardo
Job Details: 01/15/2019
RANGE AMANA AGR5330BAS2 Arrived on site to test unit for unit tripping breaker. Customer said electrician came out and replaced outlet but told her to check the stove because it could of been the stove that messed up the outlet.Checked all wires on unit and found no damaged to wires or parts. Job complete
Near Austin, TX 78753
Leonardo
Job Details: 01/15/2019
RANGE KITCHENAID KSGB900ESS0 Arrived on site to for erro code shorted keypad. Replaced panel under 5 year part warranty and charged for trip charge. Test unit after replacing panel and no more error code at this time.
Near Austin, TX 78745
Leonardo
Job Details: 01/15/2019
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to replace panel. Walked in to unit with builder and found door handle hanging. Test unit and found door trim vent broken. Will need to order new door trim vent WPW10310922 office to reschedule ; ordrng 1 WPW10310922 (TRIM VENT )
Near Austin, TX 78724
Joseph C.
Job Details: 01/15/2019
WASHER WHIRLPOOL WFW7590FW0 "Arrived on site for “unit shuts off, after powering on” complaint. Maintenance had no idea of problems with washer, since washers are tenant owned."
Near Austin, TX 78727
Wesley
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and found bad filter. Advised filter must be replaced. In event of cb return with housing.
Near Austin, TX 78734
Paul
Job Details: 01/15/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite for the washer giving an F3E1 error code. I found the fill valve weeping water into the tub. I replaced the fill valve and tested the machine. The unit is working as designed. Call complete.
Near Killeen, TX 76549
Al
Job Details: 01/15/2019
REFRIGERATOR GE GSE25HGHBHBB Called GE spoke withAdvised them the door has been replaced and the gasket has been replaced 4 times.I heated and resealed the freezer door and used the sealant
Near Georgetown, TX 78633
Steve C.
Job Details: 01/15/2019
MICROWAVE JENN-AIR JMC2430DS00 Arrived on site for the unit Is not heating food quickly. Tested the unit with a cup of water at 62° And he did the cup of water for one minute and it reach temperature of 116°. Found the unit is working properly and job complete.
Near Austin, TX 78731
Kevin
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site and added pressure regulator diagnosed on previous visit call mom water pressure now is steady and constant. Recommended that customer continue to observe dispenser for correct operation. No water leaks from connections at time of service, job complete."