Near Leander, TX 78641
James
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and found system has full charge. Recovered refrigerant and installed new compressor, drier and stub. Vacuumed system and charged with 5.25oz 134a and tested operation. Unit tests good. Job complete"
Near Austin, TX 78724
Jacob
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite to replace left side door. Replaced door. Tested unit. No leaks at this time. Job complete
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not advancing cycle. Found original complaint is that not able to select different cycle. Inspected unit and work area. Found unit had started a normal cycle and was not canceled out. Performed diagnostics mode, no error codes. Monitored test cycle and checked for hot temperatures at end of cycle. All tested good, no water leaks detected."
Near Waco, TX 76710
Jonathan M
Job Details: 09/28/2020
WASHER AMANA NTW4516FW3
Near Waco, TX 76710
Jonathan M
Job Details: 09/28/2020
RANGE WHIRLPOOL WFE505W0HB2
Near Leander, TX 78641
Kayman
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for refrigerator with intermittent power failure. Upon inspection I found the unit operating as designed. I tested functions through diagnostics and all passed with no power failure. I inspected the evaporator covers and they were both clear of ice or frost. I noticed the freezer module was out. I replaced the freezer module with (W10695459) from my truck stock and restored light to the FC. I accessed the HV control in the back of the unit and noticed it smelled slightly hot I replaced the HV control but the power outage reported may have been due to freezer module knocking out the RC lights creating what would seem like a power failure. The unit is working as designed at this time. In the event of call back please send senior tech. Job complete.
Near Lampasas, TX 76550
Al
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Near Austin, TX 78727
Scott
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for unit still making noise . Found leveling feet were up . Dropped the feet and leveled unit , noise went away . No water leaks detected at time of service. Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 09/28/2020
MICROWAVE WHIRLPOOL WOC54EC0HS02 "Arrived on site to inspect wall oven/microwave combo microwave door not closing and the light remains on. Upon further inspection, I found that the interior light remains on when the MW door is closed. Even when “slamming” the door, the light will stay on. If I push on the door once it’s closed, the light will turn off. I am ordering the door hinges and CNOTE-LSO PER CUSTOMER REQUEST Also, please schedule with ticket #269992.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 2 W10874474 (hinge-door)s"
Near San Marcos, TX 78666
Andrew
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to replace pump and motor from previous diagnosis. Replaced pump and motor, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78738
Brandon
Job Details: 09/28/2020
COOKTOP KITCHENAID KCGC506JSS00 "Arrived on site for customer complaint of front left burner sparking while in use and simmer not working, found simmer orifice clogged, I cleaned orifice, unit tested good."
Near Kempner, TX 76539
Al
Job Details: 09/28/2020
FREEZER GE FUF17DLRCWW "On arrival to upright freezer, I found 120 VAC with correct polarity to the control, compressor was not running , high temp alarm going off, tested drive voltage to the compressor at CN 1 red to white was 120 VAC, no amp draw/ confirmed calling for cool/ ohmed out the overload found overload OL/ ohmed out the compressor start to run 195 OHMs and rising/ common to run .4 ohms/ needs sealed system work / unit is R600 unit has Lokrings.Ordering research for needed parts.Office to reschedule the appointment for soonest appointment availability.Needs more work ; ordrng 1 CNOTE (LOCK RING TECH ) and 1 RESEARCH (LOCK RING SEALED SYSTEM )"
Near Austin, TX 78726
David Z
Job Details: 09/28/2020
WASHER WHIRLPOOL WFW9200SQ02 "Arrived on site to diagnose dryer that was not draining around bellow and also throwing error. Found errors F20, F32, which are both for pressure switch related issues. Replaced pressure switch and cleaned out tub drain holes. Retested and unit is draining and no further errors.
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2020
OVEN KITCHENAID KODE300ESS04 "Arrived on site for unit intermittently powering off and on. Inspected unit and work area. Performed diagnostics mode and checked fault codes, no stored faults. Removed unit and found power cord hardwired to plug and outlet is upside down causing plug to fall down. Inserted power cord and added duck tape to help keep power cord in place. Installed unit and tested operation. All tested good."
Near Kyle, TX 78640
Jacob
Job Details: 09/28/2020
DRYER WHIRLPOOL WED8000BW0 Arrived onsite for unit not having power. Tested unit. Found that no power was getting to the unit. Looked at breaker. Customer flipped the breaker. Unit was working. Tested unit. Unit test good. No issues at this time.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for Left door will not close tightly. Ice maker works, but no water goes to dispenser in the door. Ran diagnostics and all performed s designed. Left door just wouldn’t shut properly. Found top hinge was not tightened all the way. Tightened three screws and door shut as designed. Water dispensing properly. No leaks detected. Job completed."
Near Pflugerville, TX 78660
David S
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site for sealed system repair. I gained access to the dryer and compressor, I installed a new UV dryer, and access valve in the compressor. I removed the restricted evaporator, and found the new evaporator has the wrong ends. I am ordering a new evaporator with copper fittings. ; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Near Cedar Park, TX 78613
Paul
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for a refrigerator with the FC not cooling. I found the FC coil frosted over and the fan hitting the frost causing the noise the customer was hearing. I tested all the thermistors and they checked good. I ran service test 38 and the three way valve went to home position then after a few seconds returned to the RC position and the compressor came back on. The unit would not go into defrost. I changed the UI and the main control together and ran test 38 again. The unit went into defrost and was working as designed. I explained to the customer that if the unit started making noise again after a short period of time it might be better if they defrost the unit themselves. Call complete.
Near Austin, TX 78727
Scott
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for no cool fridge . Found compressor running and extremely hot . Found ball of ice forming around welds on evap and no frost pattern on coils . Will need new compressor ,evap , UI drier , service port. No water leaks detected at time of service. Job complete .
Near Austin, TX 78754
Scott
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for no heat dishwasher . Found heater cracked , ran diagnostics and didn’t heat up. Replaced heater. Reran diagnostics wash , unit is now heating up . Job complete ."
Near Kingsbury, TX 78638
Noah D
Job Details: 09/28/2020
WASHER MAYTAG MHW5500FW1 "Arrived on site to inspect washer for not operating, upon inspection found the front panel not responding, replaced control panel All functions returned. Job complete"
Near Leander, TX 78641
Lou
Job Details: 09/28/2020
RANGE WHIRLPOOL WFG114SVB0 "Arrived on site to inspect range oven not working. Upon further inspection, I removed the bottom panel and tested on bake at 350 and the ignitor never came on. I tested the oven light at the control and it came on. I removed and replaced the ignitor and tested. Unit is operating as designed. No gas leaks detected during service, job completed.
Near Temple, TX 76502
Tyler
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 on site to repair the refrigerator that need a new facia thermistor heater assembly as well as water inlet valve upon arrival for the unit I found that the facia simply needed was not the correct part that was sent to us. I contacted and spoke with SR in office and she was able to verify and order the correct part number that has been updated since our prior visit. office to reschedule once part is available.Part re-ordered already by SR WPW10553630 ; ordrng 1 WPW10553630 (escutcheon)
Near Buda, TX 78610
Leonardo
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78732
Luis
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for defrost issue in fresh food. Replaced defective thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie,per service pointer W11092686F replaced drip pan,secured evaporator to liner housing using clamps and zip ties,secured back cover with 4 screws,ran diagnostics changed defrost setting to basic. AUTHO KS9IF00FPL1AUTHO for service pointer S16360; used 2 2185788 (CLAMPS) from stock"
Near Blanco, TX 78606
Andrew
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for unit not dispensing water. Found bad valve. Replaced valve, tested unit, unit works good. No leaks detected.
Near Manor, TX 78653
Matthew
Job Details: 09/28/2020
RANGE IKEA IES790GS0 "Arrived onsite to replace previously diagnosed parts. Replaced main wire harness, test all top burners, tested oven elements and all keys on keypad- all good. Job complete"
Near Temple, TX 76504
Tyler
Job Details: 09/28/2020
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer that was not turning on or getting any power. Upon further inspection of the unit I found that the unit had a damaged neutral wire going from the terminal block the timer. I was able to cut off the damage portion of the wiring and crimp on a new wire fitting for the wire to attach back to the terminal block away needed to at this point I also was able to verify that the outlet was receiving 240 V but due to the issue with the wiring had tripped the breaker upon my arrival and I informed the customer that if an issue like this would happen again she might consider getting an electrician out to just verify that the breaker isn’t because of why this happened. I did also disassemble the unit and verify that the heating element as well as the thermal fuses and airflow fuses on the back of the unit were all functioning As designed. I then ran a quick diagnostic cycle on the unit to ensure that it was heating and fluctuating around the tempera
Near Austin, TX 78746
Luis
Job Details: 09/28/2020
REFRIGERATOR JENN-AIR JB36NXFXLW04 "Arrived on site for no ice. Removed freezer door and drawers ran multiple test diagnosed icemaker not running through a forced harvest,replaced icemaker,ran reset icemaker ran through a cycle and filled with water reassembled unit.
Near Georgetown, TX 78633
Lou
Job Details: 09/28/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave light not turning off when closing the door, I removed and replaced the inner door panel and both hinges and tested. Unit is operating as designed. Job completed. Recommended that the customer connect the unit to WiFi."
Near Austin, TX 78745
Leonardo
Job Details: 09/28/2020
DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived on site to replaced liner and gasket and spray arm. Replaced all parts test unit and unit test good job complete no leaks present at this time.
Near Round Rock, TX 78665
Paul
Job Details: 09/28/2020
RANGE AMANA AGR5330BAS3 Arrived onsite for a range to replace the previous diagnosed parts. I replaced the oven bottom. Call complete. Use authorization ASEYMSEAPL1.
Near , TX 78738
Luis
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for door issues. Found crease marks on stainless steel freezer door. ,ordering a new freezer door; ordrng 1 W11390104 (FREEZER DOOR)"
Near Harker Heights, TX 76548
Al
Job Details: 09/28/2020
DRYER MAYTAG MEDB835DW4 Arrived on site and inspected unusual noises from dryer.Moved the unit around the tile floor and noises went away.Customer satisfied.Job complete
Near Austin, TX 78703
Jacob
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for unit over frosting in unit. Looked at unit. Saw that door is not sealing correctly. Need new door seal for the freezer and 2 slide rails.
Near Austin, TX 78717
Kayman
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDT710PAHZ0 Arrived onsite for dishwasher tripping breakers. Upon inspection I found the breaker tripped. I reset the breaker and tested the unit through diagnostics. All functions passed. I tested the amp draw on the heating element during heat and got a reading of 8 amps at heater start which within factory standard range for correctly functioning heater. No repair needed at this time. The unit is working as designed at this time and no leaks were detected during time of service.
Near Austin, TX 78749
Kevin
Job Details: 09/28/2020
DRYER WHIRLPOOL WED4850XQ0 Arrived on site and inspected dryer and found timer has failed. After replacing timer dryer is not heating properly. Used airflow meter and found airflow is restricted. Recommended to customer that vent to the exterior be cleaned by a service to prevent further failures on dryer.
Near Georgetown, TX 78628
James
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL GU2455XTSS0 "Arrived on site and installed new console, vent and seal. Ran diagnostics and found unit working properly. Job complete"
Near Austin, TX 78757
David Z
Job Details: 09/28/2020
OVEN WHIRLPOOL KSGG700ESS0 "Arrived on site to diagnose door with damaged trim. On arrival found the vent trim piece had coating peeled off. Found panels damaged in boxes and unusable. Ordering 2 new trim pieces.; ordrng 2 W11025120 (trim-vent)s"
Near Georgetown, TX 78626
Cliff
Job Details: 09/28/2020
OVEN WHIRLPOOL WFG525S0JS0 Arrived on site to diagnose a range with a knob that will not stay on burner valve. Found knob cracked. Replaced knob and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78748
Kevin
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KBFN502EPA02 "Arrived on site and inspected refrigerator and found icemaker harness is not properly seated in icemaker. After resetting it found icemaker is also off and after turning it on cycled it and it dispensed the ice in the tray and filled with water. Icemaker is now operating normally, job complete"
Near Austin, TX 78757
David Z
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site to install slides to resolve air leak / frost issue. Installed both slides and retested. Door now closes smoothly and is working as designed. Call complete.
Near Luling, TX 78648
Noah D
Job Details: 09/28/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect washer for not spinning correctly. Upon inspection found the gearcase leaking oil, the motor scraping and the basket loose. Will need upper screw for basket, ordering splutch assembly and motor. Office to reschedule ; ordrng 1 W10625252 (SCREW) and 1 W10721967 (SPLUTCH) and 1 W10721967 (DRIVE)"
Near Hutto, TX 78634
Jimmy J.
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for Dishwasher not fully drying dishes, water pooling on top of dishes and on door. Noticed no rinse aid in the dispenser. Ran diagnostics to ensure there were no error codes. None found, operating as designed. Homeowner and I went through the details of rinse aid to avoid the amount of water gathering inside the dishwasher. Left rinse aid dial on three due to no water softener in home."
Near Austin, TX 78738
Brandon
Job Details: 09/28/2020
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of loud noise, found noise coming from belt being frayed and gearcase leaking oil. Ordering belt, gearcase, motor, cam, washplate, hub nut. ; ordrng 1 W11239857 (BELT)"
Near Round Rock, TX 78664
David S
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL ET9FTTXLQ10 "Arrived on site for freezer ice it over. I inspected the unit and work area. I found the model serial number different I contacted AHS claim to verify the unit is cover, I got the go ahead. I found ice blocking the air vents in the fridge and the freezer frosted over., I inspected the gaskets and found them in good order. I gained access to the control and jumped the defrost heater. I found it not coming on. I found no voltage to the bimetal. I found the heater was good continuity. I am ordering the control and bimetal just in case. I cleared out the ice and the fridge started cooling again.; ordrng 1 WP2304099 (cntrl-elec) and 1 WP4387503 (bimetl-def)"
Near Lockhart, TX 78644
Noah D
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to inspect fridge for making clumps of ice, per last tech installed Icemaker and tested for any problems, all functions returned. Complete"
Near , TX 78642
Lou
Job Details: 09/28/2020
RANGE WHIRLPOOL WFG550S0HZ2 "Arrived on site to drop off knob for range. Upon arrival, I found the range missing one knob to the cooktop burners. I installed the knob and is operating as designed. No gas leaks detected during service, job completed."
Near Dripping Springs, TX 78620
Luis
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for no cool. Removed evaporator cover,no frost found oil on suction and cap tube. Removed evaporator during installation of new evaporator found cap tube broken in lineR
Near Round Rock, TX 78664
David S
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to possibly install previous diagnosed part. I gained access to the control and tested power to the control. I found no power. I found the power turned off at the switch. I turned the power on and retested voltage, voltage is good. I put the unit into diagnostics and ran a diagnostics cycle. The unit operated as designed. Job complete. No water leaks detected."
Near Leander, TX 78641
Lou
Job Details: 09/28/2020
OVEN WHIRLPOOL WOC54EC0AS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the main control and console failures, I removed and replaced both and tested. Bake element is getting voltage now and operating as designed and the console is responding to the pressed keys. I did find that the door latch assembly has failed and will need to be replaced.
Near Driftwood, TX 78619
Brandon
Job Details: 09/28/2020
DRYER WHIRLPOOL WED87HEDW1 "Arrived on site for customer complaint of unit not heating, found failed element, I replaced element, unit tested good."
Near Georgetown, TX 78628
James
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site and tested operation. Found unit not cooling and compressor is not running. Ran diagnostics and found compressor will not start but all fans are operating. Tested voltages and found Orion board not outputting voltage to compressor. Compressor motor has locked up due to outage and is causing system failure warranty does not cover repair due to power outage has caused failure.; ordrng 1 CNOTE (2 HR SS ) and 1 TOOL (OIL LESS GAUGES ) and 1 W11025999 (compressor)
Near Austin, TX 78738
Brandon
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL KDTM354DSS4 "Arrived on site for customer complaint of dishwasher leaking, found leak coming from sump, I replaced sump, unit tested good.
Near Blanco, TX 78606
Andrew
Job Details: 09/28/2020
REFRIGERATOR MAYTAG MSS25C4MGZ03 "Arrived on site to test unit for not making ice. Found frost build up on ice container(took picture) and ice clumping together. Used flash light and found light shinning through door that open and closes when calling for ice. Needing a parts research for that door that opens and closes when calling for ice, it’s not sealing allowing air to come in and freeze ice together and ice bin to freeze. ; saved tckt"
Near Leander, TX 78641
Kayman
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived onsite for dishwasher tripping breaker. Upon inspection I found the unit powered off with no power going to. I asked the resident to flip breaker on and when he did it would trip the breaker immediately. I unplugged the units heater in attempt to narrow down the issue but it would still trip the breaker right away. I plugged the unit into the disposal and was able to successfully put it into diagnostics with all tests passing. I advised that the problem is with the breaker or circuit for the dishwasher. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Round Rock, TX 78664
David Z
Job Details: 09/28/2020
DRYER WHIRLPOOL WED7500GC0 Arrived on site to install control and console to resolve F6E1 code and unresponsive console. Replaced console insert and control. Retested and unit is working as designed. No errors present and unit is heating. Call complete.
Near Buda, TX 78610
Leonardo
Job Details: 09/28/2020
DISHWASHER MAYTAG MDB8959AWW5 Arrived on site to test unit for bottom rack wheels falling off. Test unit and found left wheels broken. Replaced wheels test unit and unit test good job complete.
Near San Marcos, TX 78666
Andrew
Job Details: 09/28/2020
WASHER WHIRLPOOL WFW5620HW0 1#- Arrived on site to test unit for error code F6E3. Verified power filter was receiving proper voltage on the inlet and outlet connections. ACU is needed to repair unit. Requesting parts research for proper ACU.
Near Hutto, TX 78634
David S
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for fridge no cooling properly. I spoke to the customer about the fridge and found out it will intermittently not go below 10 degrees. It takes about a week to get back down. I put the unit into diagnostics and activated the fans, tested the thermistors all checked good. I tried to force the unit through defrost, and it wouldn’t go through, the fans, compressor, and 3 way valve would activate one after another in a cycle. I gained access to the main control and inspected for any damage. I found no obvious damage. I power cycled the unit and forced a defrost. The unit went through defrost just fine. Unit is operating as designed now. I explained to the customer that the unit may just needed to be power cycled.
Near San Marcos, TX 78666
Andrew
Job Details: 09/28/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to test unit for hood lamp not working. Tested voltage to housing, voltage was good at 120. Replaced burnt/melted lamp housing. Still no light. Found when I installed bulb voltage to housing was not present. Replace electric control, tested unit, unit works good. Advised customer when cooking to run vent hood fan. Job complete."
Near Austin, TX 78741
Leonardo
Job Details: 09/28/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to replace glass door. Replaced glass door test unit and unit test good job complete.
Near Lockhart, TX 78644
Noah D
Job Details: 09/28/2020
OVEN WHIRLPOOL WFE320M0EW "Arrived on site to inspect oven for not illuminating light, replaced socket and found no change, ordering control and harness due to intermittent issue. Office to reschedule ; ordrng 1 W10349707 (HARNESS) and 1 W10834015 (CONTROL )"
Near Austin, TX 78703
Richard
Job Details: 09/28/2020
RANGE KITCHENAID KSDB900ESS1 Arrived onsite for the control panel with a dent and bezels not sticking. Replaced control panel and 5 bezels and oven tested good.
Near Liberty Hill, TX 78642
Lou
Job Details: 09/28/2020
ICE MACHINE KITCHENAID KUIS15NRTB1 "Arrived on site to install previously diagnosed and ordered part. Due to the recirculating pump harness being badly corroded and non-functional, I removed and replaced the harness and tested. Unit is operating as designed. No water leaks observed during service, job completed.
Near Austin, TX 78746
Kevin
Job Details: 09/28/2020
ICE MACHINE KITCHENAID KUIC18PNXS2 "Arrived on site and inspected icemaker and found no incoming water. After replacing water valve it is now cycling over evaporator plate and confirmed evaporator plate is getting cold and cutting grid is warm to the touch.
Near Austin, TX 78734
Brandon
Job Details: 09/28/2020
ICE MACHINE JENN-AIR JBL2088HES "Arrived on site for customer complaint of unit leaking, found leak coming from ice maker fill tube, ordering fill tube. ; ordrng 1 W11176463 (FILL TUBE )"
Near Georgetown, TX 78633
Lou
Job Details: 09/28/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to inspect dishwasher tripping the breaker. Upon further inspection, I found the unit on a GFCI breaker. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed and did not trip the breaker. Tested one more time in diagnostics and it continued to operate as designed.
Near Liberty Hill, TX 78642
Lou
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previously diagnosed and ordered parts. Due to the hinge friction pads missing, I installed pads on both hinges and tested. Unit is operating as designed. I found the toeplate is missing the retainers. I am ordering the retainers (3) and CNOTE-LSO PER CUSTOMER REQUEST. Please schedule with ticket #272258.; ordrng 3 WPW10503548 (retainer)s"
Near Austin, TX 78725
Matthew
Job Details: 09/28/2020
DISHWASHER AMANA ADB1400AGB1 "Arrived onsite for dishwasher not washing. After inspection found that the dishwasher does wash, and completes the cycle. It is having intermittent pauses.
Near Jarrell, TX 76537
James
Job Details: 09/28/2020
WASHER FRIGIDAIRE FAFW3801LW3 Arrived on site and inspected unit for leaks. Found unit leaking from bellow and dispenser drawer. Found handle for dispenser drawer has failed and will not stay attached. Also found bellow has torn causing leak. Unit will need bellow and drawer handle to repair. Office to schedule return services ; ordrng 1 137314510 (frame)
Near Georgetown, TX 78633
Cliff
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL GSF26C5EXW02 Arrived on site to diagnose a refrigerator that is not producing ice. Tested and found icemaker fill line frozen over. Bob fill line and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 09/28/2020
DRYER KENMORE 110.666525 "Arrived on site to inspect dryer getting too hot. Upon further inspection, I tested the unit temps with my multimeter & thermal lead and found the unit getting to 171 degrees in the delicate selection. Customer advised that they felt it was too hot in the delicate selection. The low temp was 116 degrees. I inspected the element and it was new and ohmed out good. I tested the thermal cutoffs and all were good as was the fuse.
Near Austin, TX 78731
David Z
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDT710PAYM3 "Arrived on site to diagnose dishwasher making loud noises and sometimes soap dispenser does not open. Performed diagnostic. Ran cycle and could hear a loud humming sound coming from inlet valve, and slow water fill with error F6E2. When unit switched to wash it was making loud noise coming from wash motor from lack of water. Dispenser did open during diagnostic cycle. Replaced valve and Retested. Unit is now operating correctly, and no sound coming from inlet valve. Wash motor sounds good now with proper water level found.
Near Round Rock, TX 78665
Cliff
Job Details: 09/28/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to diagnose a oven that is not responding to commands. Found outer buttons of touch screen not functioning properly. Performed hard reset on unit and tested controls. Found all is functioning properly at this time.
Near Lakeway, TX 78734
Brandon
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL KDFE104DSS4
Near Leander, TX 78641
Lou
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVB00 "Arrived on site to install previously diagnosed and ordered parts. Due to the filter head failure and the start device failure, I removed and both and tested. The unit began to cool and when dispensing water, the filter head no longer made the hammering noise. While replacing the filter head, I found the filter plate was broken. I am ordering the plate and office to schedule return service due to part being OOS. No water leaks observed during service.; ordrng 1 WP67001668 (plate- fil)"
Near Austin, TX 78731
Kevin
Job Details: 09/28/2020
RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site and replaced damaged control panel, job complete"
Near Hutto, TX 78634
Jimmy J.
Job Details: 09/28/2020
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for damaged panel. Replaced damaged panel with new panel. Set clock and informed builder job is completed.
Near West Lake Hills, TX 78746
Luis
Job Details: 09/28/2020
REFRIGERATOR IKEA IX7DDEXDSM01 "Arrived on site for loud noise and no cool. Evaporator fan hitting ice,removed cover,bimetal incased in ice,ran diagnostics bimetal reading open. Replaced fan assembly and changed bimetal to a 60° bimetal,replaced ui control ; used 1 WP2182381 (BIMETAL), and 1 WPW10514110 (MOTOR EVAP) from stock"
Near Round Rock, TX 78681
Paul
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. After pulling the unit out I checked the voltage from P10-1 to P10-2 and had 29VDC which means the control is good. I checked voltage at the ice box lights, triple light, and FC light and had no voltage. I tested voltage from the tan/red #5 wire going to the ice box lights to the FC light and had 0VDC. I called techline and spoke with Austin SR# 7728903329. Austin agreed by the checks that were made there is a broken circuit in the harness
Near Austin, TX 78748
Luis
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for defective icemaker and main control. Replaced icemaker and main control,rna diagnostics icemaker passed harvest,ran fill test passed."
Near Austin, TX 78756
Matthew
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for refrigerator not cooling. Upon arrival, the unit was unplugged by the customer. When I plugged the unit in the compressor would not turn over it would humm, click and cutoff (repeating that cycle). Evaporator and condenser fan were running. I turned cooling off for a few minutes then turned back on the compressor began to humm again. I noticed that the discharge end was getting very hot, showing signs of low side leaking. Will need to send sealed system technician, 2 hr. Compressor is oil less ANT compressor. Need to order compressor, both evaporators, access valve and dryer(ordering uv and non uv just in case). Also need AUTHO.; ordrng 1 OILLESSGAUGES and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10843121 (filter dryer) and 1 W10865322 (evaporator) and 1 W10903340 (compressor) and 1 W11035643 (evaporator) and 1 WPW10143759 (dryer)"
Near Austin, TX 78757
David Z
Job Details: 09/28/2020
FREEZER WHIRLPOOL WZF79R20DW03 "Arrived on site for freezer showing over temp and thawing out food. Checked unit and found evap frosted over. Found thermistor out of range as well. Used steamer to remove ice from evaporator and tightened connections for heater, and replaced evap thermistor. Reassembled and reset over temp alarm. Tested heater ams fuse while cover was off and both are testing good. If issue repeats will need to return with control box. All is working as designed at this time. Call complete."
Near Round Rock, TX 78664
Paul
Job Details: 09/28/2020
DRYER MAYTAG MGDB835DW3 Arrived onsite for a dryer to replace the previous diagnosed parts. I replaced the moisture sensor harness and tested the dryer. The unit is working as designed. I went over cleaning the sensor bars with the customer because she uses Bounce sheets. Call complete.
Near Round Rock, TX 78681
Cliff
Job Details: 09/28/2020
OVEN JENN-AIR JJW2830IL01 Arrived on site to replace previously ordered parts for oven. Upon arrival found unit was recently used and oven too hot to service at this time. Office will need to reschedule call.; ordrng 1 OVENTOOHOTTOSERVICE (NEEDS RESCHEDULING)
Near Georgetown, TX 78628
Lou
Job Details: 09/28/2020
WASHER WHIRLPOOL WFW9400SU00 "Arrived on site to inspect washer error code. Upon further inspection, I found the unit showing E20 error code. Placed the unit in diagnostics and tested. The unit began to fill and once it got to test C03 it filled for a long time and eventually the unit shut off and showed the error code again. I inspected the inlet valve and found the valve screens with debris inside them. I removed and replaced the valve and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details: 09/28/2020
COOKTOP KITCHENAID KGCU467VSS01 Arrived on site to test unit for LF and RF burner not igniting and center front burner continue to click when unit is on. Test unit and found bad ignitor and and valves and modules for LF and RF burners. Found bad ignitor on center burner. Ordernew new valves and orifice holders and new modules office to reschedule will need 2 hours. ; ordrng 1 2HOURS (2 HOURS ) and 1 NEEDSAUTHO (NEEDS AUTHO) and 2 WPW10116108 (MODULE SPARK )s and 2 WPW10364555 (LF /RF ORIFICE HOLDERS)s and 1 WPW10364556 (CENTER FRONT ORIFICE HOLDER) and 2 WPW10371235 (LF/RF VALVES)s and 1 WPW10475147 (SPARK MODULE )
Near Pflugerville, TX 78660
Scott
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on site for dispenser periodic not working . Found fresh food section was getting too cold and freezing water line . Thermistor checked normal .Replaced control . All checked normal . No water leaks detected at time of service. Job complete
Near Round Rock, TX 78681
Cliff
Job Details: 09/28/2020
DRYER KENMORE 110.6613241 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed thermal cut off. Replaced cut off and limit thermostat as they came in a kit. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78734
Brandon
Job Details: 09/28/2020
WASHER WHIRLPOOL MVWB765FW1 "Arrived on site for customer complaint of unit leaking, found slow leak coming from water valve, I showed customer the leak, replaced valve housing, unit tested good.
Near Hutto, TX 78634
David S
Job Details: 09/28/2020
RANGE WHIRLPOOL RF362LXTB2 "Arrived on site to install previous diagnosed parts. I removed the door and installed the new trim pieces. I spoke to the customer about the repair. They stated the oven still doesn’t work and that they had an electrician come out and inspect the breaker and out let. I gained access to the back of the unit and tested voltage at the junction. I found no voltage across one of the lines and good voltage in the other, see so quick pic. I wiggles the outlet around and found full voltage on both lines while holding the outlet up. I spoke to the customer about the problem and let them know they need to have that outlet changed o fix the issue. Job complete."
Near Austin, TX 78703
Richard
Job Details: 09/28/2020
FREEZER WHIRLPOOL WSZ57L18DM00 Arrived onsite for the freezer with frost build up . During inspection found no frost build up inside freezer. Checked temperature and it’s good and no ice build up on evaporator. Freezer is working as designed. Found no issues at this time. Complete
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for refrigerator not keeping proper temperature. Inspected unit and work area. Found ice buildup on fresh food evaporator. Performed diagnostics mode and tested operation. Will need to replace evaporator fan assembly and thermistor kit with main control and UI. Customer stated that he could not defrost unit. Please allow 2 hours for repair. .; ordrng 1 W10316760 (thermistor KIT) and 1 W10822648 (UI) and 1 W11098695 (FAN ASSEMBLY )
Near Salado, TX 76571
Tyler
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL KSRP25FSMS01 Arrived on site for refrigerator not cooling. After running a diagnostic test and running steps one through six I was able to verify and find out that the main control inside the fresh food compartment had blown a fuse on the board and it stopped sending power down to the compressor and condenser fan motor
Near Liberty Hill, TX 78642
Lou
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDF320PADB3 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. I placed my multimeter on the black wire at the junction box and checked amp draw to the element. The unit operated as designed and the amp draw was 7-9amps at the element. Due to the visible condition of the element, I removed and replaced the element and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
David S
Job Details: 09/28/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for lid being damaged. I inspected the unit and work area. I found the right side of the lid cracked. I replaced the lid and spoke to the customer about the operation of the unit. I ran the unit through a diagnostics cycle, and it passed. Job complete. No water leaks detected."
Near Georgetown, TX 78628
Jonathan S
Job Details: 09/28/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site for range front burner taking to long to ignite . Inspected front right burner and found burner cap warped. Found defective burner head had cause cap failure. Removed burner head and cap, installed new. Performed diagnostics and test all operations. Found all working as designed."
Near Cedar Park, TX 78613
Kayman
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KDTM404KPS
Near Liberty Hill, TX 78642
Lou
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect a crack in the liner of the refrigerator. Upon further inspection, I found a small one inch crack in the RC liner on the right side just above the mullion. I contacted techline and spoke to Sterling and advised of my findings. Sterling recommended to drill a small hole at both ends of the crack to stop it from spreading and use the 2part epoxy from kit #8201700 to seal the holes and crack. He provided file #7728899895. No water leaks observed during service, job completed."