Near Luling, TX 78648
Richard
Job Details:
06/29/2020
DRYER MAYTAG MGDC200XW2
Arrived onsite for the dryer not working properly. During testing found that the timer was causing the issue. Replaced timer and dryer tested good and heated up. Complete
Near Kyle, TX 78640
Brandon
Job Details:
06/29/2020
WASHER LG WM3370HWA
"Arrived on site for customer complaint of u it not spinning and giving le error code, found failed motor, I replaced motor and ran spin test, unit tested good, no leaks."
Near Austin, TX 78732
Wesley
Job Details:
06/29/2020
RANGE WHIRLPOOL KGCU462VSS01
"Started by cleaning all burners. Restored function after tweaking the trouble igniters and cleaning heads and caps. Advised customer that although symptom may recur, function is restored at this time. Also advised that repair if eventually needed will likely require more parts than initially anticipated.
Near Dripping Springs, TX 78620
Robert
Job Details:
06/29/2020
DRYER GE gfdr270eh0ww
Arrived on job for complaints of dryer not starting. Ran diagnostics and found code 9 bad motor. ; ordrng 1 W17X25555 (MOTOR )
Near Hutto, TX 78634
Andy
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Arrived on site for refrigerator not making ice and RC not cooling. Tested and inspected unit and found failed controls and damper. Ordering needed parts. Office to schedule return trip. Authorization needed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WPW10196393 (damper control assy) and 1 WPW10226427 (cntrl-elec) and 1 WPW10521642 (cntrl-elec), states that autho needed"
Near Cottonwood Shores, TX 78657
James
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Arrived on site and tested operation. Found ice maker not filling with water. Ran fill test and found water just coming out in spurts. Tested at connection in bottom of unit and found water flowing properly to connection at bottom of door. Water line is obstructed inside door and cannot be accessed. Also found a few dents and a scratch on fresh food door. Unit will need both doors to repair.; ordrng 1 LW11037733 (dor-fip SS) and 1 LW11037738 (dor-fip SS) and 1 W11223753 (nameplate)
Near Belton, TX 76513
Tyler
Job Details:
06/29/2020
WASHER WHIRLPOOL MVWB835DW0
Arrived on site for leaking washer. Found that inlet valve had a broken seal and was the cause of water leaking. Replaced inlet valve and tested washer. Washer no longer leaks and no leaks were found after repair. Call complete
Near Austin, TX 78732
Wesley
Job Details:
06/29/2020
WASHER WHIRLPOOL MVWB865GC0
Arrived onsite and found customer instruct was the only thing required. Tested all function and found unit to be operating as designed.
Near Georgetown, TX 78628
Cliff
Job Details:
06/29/2020
DRYER WHIRLPOOL WED94HEAW0
Near Belton, TX 76513
Tyler
Job Details:
06/29/2020
DRYER WHIRLPOOL WED5100HW0
Arrived on site for dryer that was giving a F3 e2 Error code. Found that the main control was not reading the moisture sensor. I check the continuity through the main harness of the dryer and it passed I also checked resistance to the moisture sensor harness. Need to return with the main control #W11413569; ordrng 1 W11413569 (CONTROL ELEC)
Near Leander, TX 78641
David S
Job Details:
06/29/2020
RANGE WHIRLPOOL WFG515S0ES1
"Arrived on site for front left burner not working properly. I inspected the unit and work area. I found the burner not lighting properly. I replaced the burner head, and adjusted the valve. I tested the tuner head and it is operating as designed."
Near Austin, TX 78758
Kayman
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0
Arrived onsite for dishwasher pump disconnected from the unit. Unit was uninstalled and in the living room. Upon inspection I found the washer motor disconnected from the sump and sitting on the floor. I replaced the sump and motor. But I could not test for leaks as the unit was disconnected and in the living room. I asked the Resident to let us know as soon as it gets installed if there any leaks present. Job complete.
Near Austin, TX 78724
Scott
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW4816FW2
"Arrived on site for washer not starting . Unit is on porch ,no water hook ups . Tested unit and got basket error code . Found unit making rasping noise when spinning . Ordering gearcase . . Call to set return .; ordrng 1 CNOTES,,, and 1 W11255272 (gearcase)"
Near Austin, TX 78748
Scott
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04
"Arrived on site , replaced control and start device . Ran diagnostic all checked normal . No water leaks detected at time of service. Job complete ."
Near Cedar Park, TX 78613
David S
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
"Arrived on site to install previous diagnosed parts. I gained access to the UI control and main control and replaced both with new. I gained access to the thermistor in the freezer evaporator and replaced with new. I reassembled the unit and ran the unit through diagnostics. I checked the thermistors, the fans, the ice maker and ice box fan. All checked good. Unit is working as designed. No water leaks detected.
Near Killeen, TX 76542
Al
Job Details:
06/29/2020
DRYER WHIRLPOOL MEDX655DW1
"Arrived to inspect long drying time.Disassembled the unit and found the connector to the element was not fully seated into the connection.Fixed the problem, reassembled and unit tested as designed.Job complete"
Near Lakeway, TX 78734
Brandon
Job Details:
06/29/2020
DISHWASHER KITCHENAID KUDL02FRSS0
"Arrived on site for customer complaint of unit not washing properly, found broken dispenser, wash motor, fill valve, and drain pump tested good. I replaced dispenser, unit tested good.
Near Leander, TX 78641
Lou
Job Details:
06/29/2020
COOKTOP WHIRLPOOL KCGS556ESS02
"Arrived on site to inspect cooktop grates too high from bottom of pots. Upon further inspection, I tested all burners and found the back right and front left lames too high on the low setting. I adjusted the flames retested and all are functioning as designed. I contacted techline and spoke to Bruce and advised of my findings and Bruce advised to test with a pot of water filled at 2 1/2 quarts and boil it. Should begin to boil in 17-20 mins. Provided file #7728181553. I tested the unit as recommended and the unit operated as designed within the allotted time. I provided the file number to the customer and recommended they contact Kitchenaid with any questions/complaints."
Near Leander, TX 78641
Lou
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02
"Arrived on site to insect refrigerator water and ice dispenser issues. Upon further inspection, customer advised that the ice door doesn’t close and the water is delayed when dispensed. Tested the water dispenser and it delayed approximately 1-3 seconds then dispensed. I continued to test and it operated as designed. I contacted techline and spoke to Brian and advised of my findings. He recommended replacing the switch and maybe paddle if needed and the last thing to replace would be the UI. Provided file #772818719. I removed and replaced the UI and retested and the unit continued to operate as designed. I found the water filter “change” light on and I recommended that the customer replace the filter. They had one and changed it and retested and it continues to operate as designed. No water leaks observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KSSC42QTS02
"Arrived on site for customer complaint of no water and intermittent ice dispenser working, called TL, they recommended checking freezer door harness, I could not see any damage to harness, after doing some voltage tests at control board, they recommended replacing freezer door switch, auger motor, and control board. Customer wants us to start with one component at a time starting with door switch, then auger, then control. ; ordrng 1 CNOTE (CUSTOMER REQUESTED BC ONLY) and 1 W10822635 (motor) and 1 WP2318054 (cntrl-elec) and 1 WP2321285 (switch)"
Near Round Rock, TX 78664
Andy
Job Details:
06/29/2020
REFRIGERATOR AMANA ASI2575GRS01
"Arrived on site for refrigerator still making noise when RC door is opened or when pushing down from top right side. Called tech line and spoke with Austin. SR# 7727824964) made aware of issues and what was done. Was instructed to order part 4387828A shims and to use to try to re level. Found that unit does not have feet and is on only rollers and will not word as it will not stay on shims. Called tech line again and spoke with Mark (Same SR#) Made aware of this and was instructed to pull unit out. Tilt unit sideways, loosen set screws were refrigerator is mounted on rails, put unit back down, try to re rack unit, tilt unit again and retighten set screws. . No water leaks present at time of service.; ordrng 1 SEENOTE
Near Austin, TX 78748
Leonardo
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived on site to test unit not heating. Tested unit and found bad heating element. Replaced heating element, tested unit and unit heats and functions correctly. No leaks present at this time. Job complete."
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/29/2020
DISHWASHER BOSCH SHEM63W55N/13
Arrived on site for dishwasher not responding to control and door not registering. Inspected unit and work area. Found door not shutting completely. Found spray arm not connecting to manifold and causing issue with door latch. Will need to replace door latch and spray arm. . ; ordrng 1 00630784 (LATCH) and 1 00745856 (SPRAY ARM ASSEMBLY )
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/29/2020
DRYER KENMORE 110.6913241
"Arrived on site for dryer making squeaky sound. Inspected unit and work area. Tested dryer operation and no noise occurred. Disassembled dryer and found motor pulley not turning freely. Will need to replace pulley to repair. .; ordrng 1 W10837240 (PULLEY )"
Near Cedar Park, TX 78613
Kayman
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived onsite for dishwasher not cleaning properly and not drying. I ran diagnostics and the sump and motor assembly sounds good and strong. Spray arm is spinning. And the heater has a amp draw of 7.9 at start of heat which is within factory standard limits. I spoke to tech line regarding this visit and they said it could be a loading issue. I advised customer on my findings and steps to take to ensure proper cleaning. Techline gave me a SR# 7728184262 for reference. Job complete.
Near Austin, TX 78734
Brandon
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KBSD602ESS00
"Arrived on site for customer complaint of unit making loud noise during water dispensing. Found faulty valve, I replaced valve, unit tested good."
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/29/2020
REFRIGERATOR AMANA ASD2522WRW01
"Arrived on site for refrigerator not cooling inspected unit work area gain access to evaporator found an Incomplete frost pattern gain access to compressor check amp draw on to compressor found non check voltage to compressor found 120v tested resistance from compressor with in range.found failed capacitor and starting device. ; ordrng 1 WPW10189190 (STARTING DEVICE ) and 1 WPW10662129 (CAP)"
Near Leander, TX 78641
Lou
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW8500DC5
"Arrived on site to install previously diagnosed and ordered part. Due to the control not putting out voltage during agitation, I removed and replaced the aim control and tested. Unit continues to not agitate. I removed and replace the gearcase, stator and slider and retested. Unit continues to not agitate. No water leaks observed during service.; ordrng 1 W10754448 (clutch)"
Near Leander, TX 78641
David S
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW8500DC5
"Arrived on site to install a clutch. I gained access to the the clutch and replaced new. I ran a calibration, and ran the unit through a diagnostics cycle. During agitate the entire tub agitated and not just the wash plate. I disassembled the other stator and inspected the slider. I found the slide spring installed in the wrong position. I reinstalled the drive system properly. And ran a test cycle. The unit operated as designed. No water leaks detected. Job complete."
Near Dripping Springs, TX 78620
Robert
Job Details:
06/29/2020
DISHWASHER GE GDT605PSMSS
Arrived on job for complaints of not starting. Ran test and dishwasher working properly at time of service.
Near Round Rock, TX 78664
Kayman
Job Details:
06/29/2020
MICROWAVE WHIRLPOOL WMH73521CS4
Near Austin, TX 78728
Kayman
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived onsite for previously diagnosed parts. I installed the evap motor and harness the main control and the control UI. Unit is working as designed. Job complete.
Near Austin, TX 78726
David Z
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KSSS48QDX05
Arrived on site to install previously diagnosed switch to resolve no power to unit. Installed new power switch and retested. All is now working as designed.
Near Austin, TX 78748
Scott
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00
"Arrived on site for not making ice . Found ice maker had failed . Replaced maker . Ran harvest , all checked normal . No water leaks detected at time of service. Job complete."
Near Dripping Springs, TX 78620
Robert
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on job for complaints of not washing. Found 120v to motor but not working. Replaced motor and test. No leaks detected at time of service.
Near Austin, TX 78737
Leonardo
Job Details:
06/29/2020
OVEN WHIRLPOOL WOS31ES0JS00
Arrived on site to replace blown fuse. Replaced fuse and tested unit. Unit functions correctly at this time. Blower working correctly. Job complete
Near Georgetown, TX 78633
Cliff
Job Details:
06/29/2020
MICROWAVE KITCHENAID KBMS1454SSS1
Arrived on site to replace turntable motor for microwave. Replaced motor and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
David S
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Arrived on site for icemaker not making ice and ice build up around around the ice chute. I inso cited the unit and work area. I found the error code e2 on test 56. I ran test 57 and the unit failed to harvest. Previous installed ice maker is defective. I am ordering 2 ice maker W11294907 assemblies to complete the repair. ; ordrng 2 W11294907 (icemaker)s
Near Georgetown, TX 78628
Cliff
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01
Arrived on site to diagnose a refrigerator that is not sealing properly. Found center mullion not closing all the way. Replace the mullion and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Lou
Job Details:
06/29/2020
OVEN KITCHENAID KOST100ESS03
"Arrived on site to inspect wall oven error code. Upon further inspection, I found the display showing error code F6E6. Following the tech sheet, I inspected the connections on the control and found a screw sitting on the control. Cleared the code and tested and the error code came back on. I cycled power and removed and replaced the main control Ed power and retested. Unit is operating as designed. I advised the customer of my findings/repairs. Job completed."
Near Round Rock, TX 78681
Scott
Job Details:
06/29/2020
WASHER MAYTAG MVWB835DW4
Arrived on site for unit not running . Found part that was replaced was rubbed . Found tub sitting to low . Replaced suspension. Ran calibration and diagnostics wash. All checked normal . Ran rinse and spin with about 9 lg beach towels . Stayed around for 1/2 the wash cycle . All checked normal . No water leaks detected at time of service. Job complete .
Near Buda, TX 78610
Brandon
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived on site for customer complaint of unit not washing dishes, found hot water valve from house shut off, I turned on hot water valve, unit tested good."
Near Austin, TX 78733
Kevin
Job Details:
06/29/2020
WASHER WHIRLPOOL MVWB765FW3
"Arrived on site inspected washer is found saved error code F6E3, for communication failure between control and control panel, after replacing both washer will now pass test 52 and test 51. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Lou
Job Details:
06/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
"Arrived on site to install previously diagnosed and ordered part. Due to the main ACU failure and techline recommendations, I removed and replaced the main ACU and tested. Unit is operating as designed with no error codes. Job completed"
Near , TX 78738
Leonardo
Job Details:
06/29/2020
OVEN WHIRLPOOL WOS51EC7HS01
Arrived on site to test unit for not heating. Test unit and unit giving F8E0 blower error. Ordering new blower and control board and new wire harness office to reschedule ; ordrng 1 W11225360 (HARNESS ) and 1 W11225363 (HARNESS) and 1 W11233570 (HARNESS ) and 1 W11248652 (BLOWER) and 1 W11261167 (CONTROL BOARD)
Near Lakeway, TX 78734
Brandon
Job Details:
06/29/2020
RANGE WHIRLPOOL WEC310S0FS1
"Arrived on site for customer complaint of burners not turning down to low after set to 10, found failed control, called techline, replaced control, unit tested good. SR 7728185833"
Near Austin, TX 78749
Leonardo
Job Details:
06/29/2020
OVEN WHIRLPOOL WEE510S0FS2
"Arrived on site to test unit oven light not working. Found shorted control panel. Replaced control panel , tested unit light works and unit and functions correctly. Job complete."
Near Austin, TX 78758
Kayman
Job Details:
06/29/2020
WASHER WHIRLPOOL MVWX655DW1
Arrived onsite for washer making grinding noise. Upon inspection I found the wash late not secured down all the way and warped. When I tried to put the unit into diagnostics it would not respond. I replaced the control and replaced the wash plate. I put the unit into diagnostics with success And ran the auto diagnostics cycle and everything is working as designed. I ran a manual high spin diagnostics and the unit is spinning as designed. The grinding is gone and No leaks detected during time of service. Job complete.
Near Kyle, TX 78640
Brandon
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04
"Arrived on site for customer complaint of freezer door handle being loose, found set screws stripped on right side and caused handle to fall down and swing causing scratches on door. Ordering door, handle and screws. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11115761 (handle) and 1 W11328753 (SCREWS) and 1 W11377193 (FREEZER DOOR)"
Near Round Rock, TX 78681
Kayman
Job Details:
06/29/2020
DISHWASHER JENN-AIR JDB3600AWS4
Arrived onsite for dishwasher not draining and not cleaning properly. Upon inspection I found the drain pump sounded like it had debris inside it and the drain hose looked like it had a lot of gunk build up. The resident stated that they have had some intermittent issues with the unit not engaging into cycles. I found some of the leds on the UI dim to where I almost couldn’t see the light indicating issues with the control..
Near Austin, TX 78749
Kevin
Job Details:
06/29/2020
WASHER AMANA NTW4516FW3
Arrived on site and inspected washer and found saved error code for long fill, reset connections on the valves and then ran all functions in manual diagnostics and everything passed. Started washer on a normal cycle and it is progressing properly. No water leaks detected at time of service, job complete"
Near Austin, TX 78704
David Z
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KBFS20EVMS8
Arrived on site to diagnose refrigerator that was building ice on freezer floor and leaking on floor. Performed diagnostic and found drain clogged causing water to leak in the FC and form ice. Found applicable service pointer to install new style drain and replace the duckbill drain type. Removed back panel and switched out drain. Disassembled freezer compartment and melted down all ice and verified the drain is working properly again. All is now working as designed
Near Horseshoe Bay, TX 78657
James
Job Details:
06/29/2020
ICE MACHINE KITCHENAID KUIO18NNXS2
Arrived on site and installed new pump assembly. Tested operation and found unit working properly. Job complete
Near Austin, TX 78759
David Z
Job Details:
06/29/2020
DRYER WHIRLPOOL WED49STBW1
Near Taylor, TX 76574
Andy
Job Details:
06/29/2020
RANGE WHIRLPOOL WEG750H0HZ0
Arrived on site for range oven not heating. Tested and inspected unit and found failed main control and oven spark module. Removed failed main control and replaced with new. Ordering needed oven spark module. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10860916 (module-spk BAKE)
Near Round Rock, TX 78665
Kayman
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ
Arrived onsite for dishwasher rack failure. Upon inspection I found the right side adjuster wheel had broken off. I replaced both adjuster assemblies. Unit is working as designed.
Near Austin, TX 78759
David Z
Job Details:
06/29/2020
DRYER WHIRLPOOL WED49STBW1
"Arrived on site to diagnose dryer not drying and noise coming from it. Performed diagnostic and ran unit. Found that the vent is not moving any air and has a major airflow restriction in the venting. Advised customer to have vents cleaned and recommended company to use. The door gasket is frayed and split and needs to be replaced as well. Ordering door gasket. Will also return with parts I came with for noise. Ran unit and did not hear any kind of squeaking, will retest when we come back to install door gasket. . ; ordrng 1 W10906683 (seal-door)"
Near Austin, TX 78759
David Z
Job Details:
06/29/2020
COOKTOP KITCHENAID KCGS356ESS00
Arrived on site to diagnose rear right burner that customer had issues getting to light. Found that the electrode was sitting close to the burner cap allowing only a tiny spark. Increased the gap by moving the igniter back away from the burner head. Retested and unit now lights 100% of the time. Call complete.
Near New Braunfels, TX 78130
Jacob
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00
"Arrived onsite for freezer gasket not staying shut. Tested unit. Found that the gasket was not clinging well enough to the unit. Replaced freezer gasket. Tested door. Door test good. Let customer know to swing door shut freely, It will make the freezer door to pop open at anytime. No issues at this time. Job complete"
Near Austin, TX 78749
Kevin
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW5620HW0
"Arrived on site and found saved error codes for Oversuds, unbalanced load. Found possible water trails down the back of the rear panel, Reset vent hose connection on top of tub. Ran washer in a diagnostic cycle and it did not leak. No further repair is required at this time, job complete see sticky notes for more information"
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/29/2020
REFRIGERATOR AMANA AFI2538AES
"Arrived on site for refrigerator making noise, having warmer temperatures in FC and making ice. Inspected unit and work area. Found evaporator fan hitting ice and causing noise. Performed diagnostics mode and tested operation. Found FC thermistor reading temperatures at 28°. Gained access to evaporator and tested defrost sensor and found closed. Found incomplete frost pattern. Found restriction in seal system. Would need to replace compressor, filter drier and evaporator to repair. r. ; ordrng 1 12002730 (evaporator) and 1 W10160407 (compressor)"
Near Austin, TX 78749
Leonardo
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDTE334DSS0
Arrived on site to test unit for possible unit leaking. Customer showed me picture of water under dishwasher. Ran unit for 30-35 minute no leaks present at this time.
Near Round Rock, TX 78681
Kayman
Job Details:
06/29/2020
COOKTOP JENN-AIR JGCP436HM00
Arrived onsite for previously diagnosed parts install and pressure reading using a monometer I tested gas pressure which resulted in the incoming gas pressure to unit 12.2 WCP and at center burner 3 WCP.
Near Marble Falls, TX 78654
James
Job Details:
06/29/2020
DRYER WHIRLPOOL MEDE200XW0
"Arrived on site and tested operation. Found relays click but motor will not run. Access drum and found belt has broken causing belt switch to open. Installed new belt and rollers. Tested operation and found motor not running. Found all fuses good and 120 volts getting to motor. Tested motor and found to have failed. Failure has caused over heating of motor and the blower wheel is seized to motor shaft. Unit will need new motor, blower wheel and housing to repair. ; ordrng 1 AUTHO (AUTHO) and 1 W10888146 (housing)"
Near Austin, TX 78758
Wesley
Job Details:
06/29/2020
DRYER WHIRLPOOL MED7230HW0
Arrived onsite and found unit issues corrected from prior resets. Advised customer all is set and ready to be used. Operating as designed.
Near Austin, TX 78735
Kevin
Job Details:
06/29/2020
DRYER MAYTAG MEDC215EW1
"Arrived on site and inspected dryer and found it is operating properly. Discoloration from vent surface to heating element is normal. No further repair is required at this time, job complete."
Near Austin, TX 78757
David Z
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW5090GW
Arrived on site to diagnose washer leaking from door area. Performed diagnostic and ran unit in clean washer cycle. Found that when water is agitating and reaches a higher level it runs between the door and bellow out the front. Need new bellow to resolve. Office to reschedule when parts available. ; ordrng 1 W11044836 (bellow)
Near Leander, TX 78641
Lou
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDF331PAHS0
"Arrived on site to install previously diagnosed and ordered part. Due to the dispenser leaking rinse aid, I removed and replaced the dispenser and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Jacob
Job Details:
06/29/2020
COOKTOP KITCHENAID KCGC506JSS00
Arrived onsite to replace parts ordered by previous tech. Replaced all parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78738
Leonardo
Job Details:
06/29/2020
OVEN WHIRLPOOL KDRS483VSS03
Arrived on site to test unit for sparks and smoke. Found melted terminal block. Replaced terminal block Test unit and unit test good job complete.
Near Georgetown, TX 78628
Lou
Job Details:
06/29/2020
ICE MACHINE KITCHENAID KUIX305ESS2
"Arrived on site to inspect ice machine making too much ice. I placed the unit in diagnostics and tested. Unit showed the bin thermistor error. I removed and replaced the bin thermistor and turned the unit on and watched it for a cycle. Unit is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Lou
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
"Arrived on site to inspect refrigerator ice maker not working/wires cut. Upon further inspection, I removed the ice maker and found the fill tube heater wires broken. I removed and replaced the fill tube/heater and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Brandon
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Arrived on site for customer complaint of ice bin broken, found out that the installers did not remove packing material inside of ice bin section and bin was stuck after it made ice. Ice bin was broken, ordering ice bin. ; ordrng 1 W11185686 (ICE BIN)"
Near Marble Falls, TX 78654
James
Job Details:
06/29/2020
WASHER WHIRLPOOL WFW6620HC0
"Arrived on site and installed new control, rotor and stator. Tested operation and found unit working properly and all functions test good. Job complete"
Near Austin, TX 78701
Leonardo
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDTE104ESS1
Arrived on site to test unit not washing. Tested unit and found bad pump and motor. Need to order WPW10605057.. Office to reschedule.; ordrng 1 WPW10605057 (PUMP AND MOTOR )
Near Leander, TX 78641
Lou
Job Details:
06/29/2020
OVEN WHIRLPOOL WFG505M0BS3
"Arrived on site to inspect range oven not working. Upon further inspection, I tested the cooktop and all burners except the middle burner were operating as designed. I cleaned the middle burner head and retested and all burners operate as designed. I tested the oven on Bake at 350 degrees and could hear the control relay click, but the ignitor never began to glow.No gas leaks detected during service.; ordrng 1 W10888179 (bulb-light) and 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven)"
Near Kyle, TX 78640
Jacob
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW4816FW2
Arrived onsite for basket to unit had dropped and unit stuck draining. Tested unit. Found that suspension had gone bad and control board was no good. Replaced both parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Marble Falls, TX 78654
James
Job Details:
06/29/2020
RANGE WHIRLPOOL KDRS463VSS04
Arrived on site and tested operation. Found 3 of 4 burners have large yellow flames. Verified correct orifices and found to be good. Found regulator not set correctly. Corrected orifice and adjusted flames to correct size. Unit tests good. Job complete
Near VLG O THE HLS, TX 78738
Leonardo
Job Details:
06/29/2020
OVEN KITCHENAID KOCE500ESS09
Arrived on site to replace front outer door. Opened new box and part was damage. Ordering new door again W11354870 tech to check for damage at storage to make sure it’s good before coming out. ; ordrng 1 W11354870 (OUTER OVEN DOOR)
Near Round Rock, TX 78681
Kayman
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW7000DW1
Arrived onsite for washer water valve or connections leaking upon inspection I found that when the hot and cold valve is engaged the valve begins to leak from the middle stopper. I replaced the valve No leaks detected after repair. Job complete.
Near Austin, TX 78739
Scott
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB01
Arrived on site for filter issues . Found filter cap defective . Will need to order cap . No water leaks detected . Call to set return .; ordrng 1 W11189114 (cap-filter)
Near Cedar Park, TX 78613
Kayman
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03
Arrived onsite for previously diagnosed parts. I replaced the RC evap thermistor and harness. Unit is working as designed. Job complete.
Near Austin, TX 78738
Brandon
Job Details:
06/29/2020
VENTHOOD WHIRLPOOL UXT5536AAS3
"Arrived on site for customer complaint of buttons getting stuck behind stainless steel paneling. I found the control to be working, but the stainless steel was bent, I was able to adjust and tweak the stainless housing behind where the control mounts, unit tested good."
Near New Braunfels, TX 78132
Luis
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
"Arrived on site for no ice and not freezing correctly. Checked freezer found freezer not freezing items,removed compressor cover checked weld joints and tubing,found uv leaking from heat exchanger in compressor compartment slightly adjusted exchanger verified leak at exchanger
Near Austin, TX 78739
Leonardo
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDTE104DSS0
"Arrived on site to test heating element with melted debris. Replaced heating, tested unit and unit heats and functions correctly. During inspection found leaking pump and motor. Need to return to replace leaking pump and motor ordering new pump and motor WPW10605057 Office to reschedule ; ordrng 1 WPW10605057 (PUMP AND MOTOR )"
Near Austin, TX 78759
David Z
Job Details:
06/29/2020
OVEN JENN-AIR JJW2730WS02
"Arrived on site to diagnose an oven that is not heating or starting either oven. Performed diagnosis. Found F1E1 error present, for appliance manager not working. Tried running both ovens and neither one will heat. Ordering UI and Appliance manager control. Appliance manager will need to be changed out, bringing UI if also needed. Office to reschedule when parts are available. ; ordrng 1 W10617330 (panl-cntrl) and 1 WPW10292568 (cntrl-elec)"
Near Austin, TX 78702
Leonardo
Job Details:
06/29/2020
DISHWASHER MAYTAG MDB8959SFZ4
"Arrived on site to test unit for upper right track function. Found right track broken. Replaced track, tested unit. Unit functions properly. Job complete"
Near Austin, TX 78749
Kevin
Job Details:
06/29/2020
WASHER MAYTAG MVWB835DW4
"Arrived on site and replaced control board diagnosed on previous visit. After replacement washer past calibration 52 and test 51 properly no water leaks from connections at time of service, job complete. If anything further happens lid lock should be replaced."
Near Hutto, TX 78634
Andy
Job Details:
06/29/2020
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site for range tripping breaker. Tested and inspected unit and found failed harness. Ordering needed parts. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10914403 (harns-wire) and 1 W11173616 (cord-power)
Near Austin, TX 78723
Luis
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Arrived on site for no cool. Pierced low side pressure reading -25 installed a uv drier,while installing uv drier found cap tube loose and disconnected from liner
Near Austin, TX 78739
Luis
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
"Arrived on site for no lights and no water. Found no lights powering on ui not registering doors open and no function from dispenser. Replaced defective main control,powered unit on all lights working tested water dispenser unit working as designed."
Near Hutto, TX 78634
Kayman
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW4816FW2
Arrived onsite to install previously diagnosed parts. I installed the control. I ran a auto diagnostics cycle and unit is working as designed. Job complete.
Near Austin, TX 78746
Scott
Job Details:
06/29/2020
DRYER MAYTAG MEDB835DC4
Arrived on site for dryer making noise . Ran diagnostics got AF error code . Didn’t hear meter on metal sound but dryer was making unusual noise . Ordering repair kit . Call to set return .; ordrng 1 4392067 (dryer repair kit) and 4 MOTORMOUNTPADSs
Near Austin, TX 78732
Wesley
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT910SAYM1
Arrived onsite Advised customer that diverter valve is leaking and sump and motor will be needing.
Near San Marcos, TX 78666
Richard
Job Details:
06/29/2020
OVEN WHIRLPOOL WFG505M0BB2
Arrived onsite for the oven not heating. Replaced IGNITOR and oven tested good.
Near Luling, TX 78648
Richard
Job Details:
06/29/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02
Arrived onsite for the refrigerator ice will not dispense. During testing found that there was ice build under the ice container where the auger shaft goes into. Removed ice build and tested. Ice is dispensing good. Complete
Near Georgetown, TX 78628
Cliff
Job Details:
06/29/2020
DRYER WHIRLPOOL WED5000DW2
Arrived on site to diagnose a dryer that is not starting. Tested unit and found open thermal fuse. Replaced thermal fuse and tested unit. Found all is functioning properly at this time
Near Austin, TX 78739
Leonardo
Job Details:
06/29/2020
OVEN GE JT5000SF3SS
Arrived on site to for fan making noise. Found fan blade hitting covers. Ordering new WB37T10021 cover convection fan and new WB37T10022 duct convection fan office to reschedule ; ordrng 1 WB37T10021 (COVER CONVECTION FAN ) and 1 WB37T10022 (DUCT CONVECTION FAN )
Near Austin, TX 78717
David S
Job Details:
06/29/2020
DISPOSAL WHIRLPOOL 1.873
I arrived on site for disposal not working. I inspected the unit and work area. I found the breaker was tripped. I reset the breaker and tested the disposal. The disposal came on and tripped the breaker. The disposal will need to be replaced. I replaced the disposal and tested it for leaks. No water leaks detected. Job complete.
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01
Arrived on site for oven combo not able to set clock and intermittent response for keys. Performed diagnostics diagnostics diagnostics mode and checked fault history and found error codes. Found when attempting to set time unit would power off and reset. Called tech support and spoke with Dustin (7728180470). He stated to replace UI/console. Found no ETA available on part. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE APPOINTMENT ) and 1 W11297728 (UI)