Near Leander, TX 78641
Lou
Job Details: 01/16/2019
RANGE WHIRLPOOL WFG525S0HS1 "arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. My reading at the 350 preheat was 449 degrees. My next five readings were 341, 375, 336, 375, 336 for an average of 352.6 degrees. I advised the builder of my findings and advised that the unit is operating as designed. I verified the cooktop burners as well. No gas leaks detected during service, job completed."
Near Austin, TX 78759
Tyler B.
Job Details: 01/16/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on sote for a-10 error. Had wrong model so supplied with incorrect part. Prior company installed incorrect pump with wood deck screws, will require Oem pump ASSY. Also water level switch will need replaced and culprit of error code. No leaks I site ; ordrng 1 WPW10192975 (switch-wl) and 1 WPW10465252 (pump-water)"
Near Austin, TX 78738
Brandon
Job Details: 01/16/2019
DRYER MAYTAG MEDB855DC4 "Arrived on site for customer complaint of noise issue, I added dryer pads, unit tested good."
Near Killeen, TX 76543
Arthur B.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite to install new compressor to top mount refrigerator from prior tech’s diagnosis. Removed compressor and install new dye drier and compressor using braising methods. Vacuumed unit it down to -25psi. Charged unit with 4.75oz of R134a refrigerant. Tested unit. Found good frost pattern on evaporator. No other issues found. No water connections made to unit at time of service.
Near Killeen, TX 76541
Al
Job Details: 01/16/2019
RANGE WHIRLPOOL WFG320M0BW2 "Arrived to inspect range with no power. Con, removed and replaced the control. Tested unit and unit tested as designed.JOB COMPLETE"
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/16/2019
COOKTOP KITCHENAID KSEG950ESS1 "Arrived on site for “cracked cooktop” complaint. Inspected unit and found front right burner positioner out of socket, from factory. This put stress on and contributed to fracturing of cooktop. Removed and replaced cooktop. Unit is performing as designed."
Near Austin, TX 78731
Scott
Job Details: 01/16/2019
OVEN WHIRLPOOL MEW9627DS02 Arrived on site for control error . Previous resets have not been successful . Tested unit and got control error again . Will need to order control and replace . Service has been paid last visit . Return 1/21 . ; ordrng 1 W10845223 (cntrl-elec)
Near Round Rock, TX 78681
Jonathan S
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not draining. Inspected unit and found not mounted and water remaining in dishwasher. Removed water with shop vac. Gained access to pump, removed pump and found glass caught in pump housing. Inspected impeller, checked okay. Installed drain pump and tested unit, unit drained. Performed diagnostics mode, no error codes. Monitored test cycle and inspected insulation. Found no loop in drain line, added drain loop. All tested good, no water leaks present."
Near Killeen, TX 76549
Al
Job Details: 01/16/2019
WASHER WHIRLPOOL CHW9150GW0 Arrived to inspect washer not working. I confirmed the unit does have power. The unit has a broken belt on the rear of the unit. Office to order the belt.NEEDS MORE WORK OFFICE TO RESCHEDULE THE CUSTOMER.Office to order belt WPW10260319 Belt.; ordrng 1 WPW10260319 (BELT)
Near New Braunfels, TX 78132
Robert
Job Details: 01/16/2019
MICROWAVE WHIRLPOOL KOCE500ESS06 "Arrived on job to replace control boards and harness. After we replaced, still had same code. Called tech line and they said to replace fuse. Replaced fused error code went away. Tested operation, passed."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/16/2019
RANGE MAYTAG MMV4205FB "Arrived on site and found unit not heating. Replaced mag, cap and diode. All checks good, unit is now operating properly."
Near Temple, TX 76502
Arthur B.
Job Details: 01/16/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite to install temperature selector switch from prior tech’s diagnosis. Removed and replaced switch. Tested unit. Unit now heats on all settings. No other issues found. Dryer vent and lint trap clean of lint at time of service.
Near Austin, TX 78744
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
Near Austin, TX 78735
Brandon
Job Details: 01/16/2019
OVEN JENN-AIR JJW3830WS02 Arrived on site for customer complaint of middle rack falling out. Found rack was bent and needs replacing. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10445852A (rack-oven)
Near Austin, TX 78738
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for no cool. Clicking noise from compressor compartment. Removed starter installed new starter same issue diagnosed failed compressor. Ordering new compressor assembly. Return date set for Friday 1/18 job will need 2 hrs; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER UV)
Near Austin, TX 78739
Leonardo
Job Details: 01/16/2019
RANGE WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for no display. Test unit and found bad fuse. Replaced fuse . Test unit after replacing fuse and unit heating correctly job complete
Near Austin, TX 78757
Cliff
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to complete diagnosis of refrigerator is not cooling and freezer and I’m not going in the diagnostics. Upon testing found high voltage control not activating diagnostics along with power supply board shorted out resetting unit anytime diagnostics is activated. Replaced both controls and tested unit. Found all parts and components including diagnostics operating properly at this time. No leaks were found at time of service and job is complete.
Near Leander, TX 78641
Lou
Job Details: 01/16/2019
WASHER MAYTAG MVWB835DW1 "arrived on site to inspect washer leaving black spots on laundry. Upon arrival, the customer provided a blanket that had black spots on it which appeared to be oil. I placed the unit in diagnostics and tested and it operated as designed. I tilted the unit back ad found a small amount of gearcase oil on the side panels. I advised the customer of my findings and advised that the oil residue is from the blanket getting caught in between the washplate and gearcase shaft. I removed and replace the gearcase and washplate and calibrated the unit. I then tested it and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78748
Luis
Job Details: 01/16/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for handle issue. Found set screw not fully installed installed set screw correctly reinstalled handle checked door operation good unit working as designed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived back on site sue to rack stop clip falling off, found wasn't no fully attached, removed both spots and re attached and Testd good, no leaks no rack issue"
Near Round Rock, TX 78665
Jonathan S
Job Details: 01/16/2019
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for dishwasher control had burnt. Gained access to control and found control at voltage supply had burnt inspect wire harness and found minor burnt marks and would not need to be replaced. (DW170) . Assembled unit and left power off."
Near Temple, TX 76502
Arthur B.
Job Details: 01/16/2019
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly on various cycles. Ran diagnostics and found no stores error codes since last visit. Call WPL Techline Chris SR#7723937683 and advised of findings. Found unit is working as designed. Advised customer that unit will initial fill based on cycle selection and fills with more water as needed to satisfy levels. No other issues found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Robert
Job Details: 01/16/2019
OVEN KITCHENAID KGSA906PSS00 Arrived on job to remove control for rebuild. ; saved tckt
Near Austin, TX 78703
Leonardo
Job Details: 01/16/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to test unit for touch pad not working. Removed panel test unit and found loose connection at panel to board. Secured panel back on test unit and unit test good job complete no leaks present at this time.
Near Manor, TX 78653
Wesley
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL DU810SWPQ0 Arrived on site and found unit drain hose blocked preventing draining. Removed obstruction. All checks good. Unit is now operating as designed.
Near Austin, TX 78725
Joseph C.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “unit not washing” complaint. Inspected unit and found sump/motor stuck. Freed pump. Tested unit three times. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78746
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY09 "Arrived on site for no ice. ICEMAKER not running through a forced harvest diagnosed failed icemaker. Installed updated icemaker assembly,powered unit on icemaker ran through a cycle and filled with water unit working as designed.
Near Leander, TX 78641
Tyler B.
Job Details: 01/16/2019
WASHER WHIRLPOOL GHW9400PL0 "Arrived on site for valves replacement due to stuck open, replaced valves and no leaks, upon testing unit was still give f-n error for no fill. Replaced hose to WL sensor. Water level was replaced prior visit, maybe faulty, or failed control, will need to return with control and new level sensor . ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (AUTHO) and 1 WP8182697 (cntrl-elec) and 1 WPW10514214 (switch-wl)"
Near Leander, TX 78641
James
Job Details: 01/16/2019
MICROWAVE WHIRLPOOL GT4175SPS4 Arrived on site and found display blank with no response. Removed unit and tested fuses and found to be good. Tested voltage to control and found that the neutral connection was loose. Repaired connection and tested. Unit working properly and all functions test good. Job complete
Near Seguin, TX 78155
Robert
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job to replace control and harness. After replacement test cooling. No leaks detected at time of service
Near Lakeway, TX 78734
Luis
Job Details: 01/16/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for no cool. Diagnosed leak in fresh food evaporator. Removed evaporator and compressor. Installed updated fresh food evaporator, compressor and a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under project code S71233 (double L) C NOTE; ordrng 1 CNOTE (DOUBLE LABOR S71233)"
Near Seguin, TX 78155
Robert
Job Details: 01/16/2019
WASHER MAYTAG MVWB766FW0 Arrived on job for complaints of not completing cycle. Ran diagnostics and and got code F2E1 stuck button. Ran test cycle and washer power button activated and shut off washer. ; ordrng 1 W10919546 (console)
Near Elgin, TX 78621
Wesley
Job Details: 01/16/2019
OVEN KITCHENAID KODT107ESS03 Arrived on site and found lower oven sensor wire pinched in cavity causing inaccurate readings. Unpinched and tested. Found unit to be reaching and staying at temp. All checks good.
Near Austin, TX 78737
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for no ice. Ran diagnostics optics passed weak air flow from fan motor,E2 error code diagnosed failed icemaker and ice box fan. Installed new icemaker and ice box fan ran fill test unit working as designed."
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 01/16/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on for “unit not completing cycle” complaint. Inspected unit and found that installer installed unit with drain line below tub, causing unit to drain and simulate leak, creating low fill error code. Raised drain hose to fit in standpipe. Unit tests good. No leaks detected, at time of service."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/16/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "KFIS29PBMS00 Arrived to instal previously diagnosed and ordered parts. I noted the unit was running upon arrival, as the two prior services and then recovered and weighed out the refrigerant within the system and was able to see that the amount removed matched MFG charge specifications, showing no leaks within the system. I removed the faulty compressor and installed the service port and dryer. I vacuumed the system for 15 minutes and then monitored for an additional 15. Holding vacuum, I charged with the MFG prescribed refrigerant charge and tested. In test mode 4 I noticed a good change within the high side tubing and there was heat felt all the way to the dye drier. Operational test good, no leaks observed during service.
Near Waco, TX 76712
Steve C.
Job Details: 01/16/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for the unit is making loud noise during spin cycle. Tested the unit and found the pedestal on the unit is not leveled causing the unit to go out of balance. leveled the unit and tested the unit. Unit is working properly and all water connections on dry at the time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 01/16/2019
DISHWASHER KENMORE 665.13963K017 "Arrived on site to diagnose a dishwasher with an upper rack that is not staying on rails. Tested unit and found of the rack adjuster is broken causing wheels to separate from adjuster assembly. Also noted pivot rack clip missing from unit. Replaced adjuster today and ordered pivot tine clip. Return date set for 1/18/19. Collected service fee and cost for adjusters today, remaining labor and cost for Cliff will be due upon return visit.clip ; ordrng 1 WPW10082853 (pivot-tine)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site for unit leaking found evidence for water leaking from vent and also dispenser. Replaced vent and disp and Tested good, no leaks on site"
Near Austin, TX 78759
Paul
Job Details: 01/16/2019
OVEN WHIRLPOOL WOS51EC0AS02 Arrived onsite for the oven giving a feature not available message when bake is selected. I did a power reset on the oven. I tested the oven and it is working as designed. Call complete.
Near Austin, TX 78759
Scott
Job Details: 01/16/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for track issue . Found tracks are not sliding properly . Ordering rack slides for lower rack . Also side mount caps . Return 1/21 .; ordrng 2 W10795980 (cap)s and 1 W10822165 (track)
Near Austin, TX 78759
Scott
Job Details: 01/16/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for dryer flashing error codes . Ran diagnostics and got f3-e5. Ran dryer in normal load and got f3-e1 after about min of running . Checked control and found thermistor wire no plugged in . Replugged connector , ran unit for several mins all checked good . No lint build up at time of service . Job complete ."
Near Austin, TX 78731
Scott
Job Details: 01/16/2019
WASHER MAYTAG MVWC415EW0 "Arrived on site replaced shift actuator .tried to install control , but was defective .luckly not needed . Ran calibration and diagnostics cycle . All checked normal . No water leaks detected at time of service . Job complete ."
Near The Hills, TX 78738
Cliff
Job Details: 01/16/2019
DISHWASHER KITCHENAID KUDE40FXBL Arrived on site to diagnose a dishwasher with an upper rack that will not stay mounted. Found upper rack adjusters broken causing rack to fall from rails. Replaced adjusters and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Adjusters
Near Leander, TX 78641
Paul
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived onsite for the dishwasher with a no heat condition. I checked for stored error codes and found an F7E1. I ran the diagnostics cycle and the unit completed the cycle and was working as designed. The heater was drawing 7.90 amps in the wash cycle and started off drawing 8.70 in the drying cycle. I found the rinse aid dispenser not dispensing. I believe there is something erratic with the dispenser because ms had it set high and I believe it works sometimes and not others. ordrng 1 WPW10671905 (DISPENSER)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s
Near Austin, TX 78738
Cliff
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS Arrived on site to diagnose a refrigerator that is not dispensing ice. Found ice cold up under left side of ice container causing auger and coupling not to contact each other. Removed ice build up and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78645
James
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Customer stated the odor would occur several hours after the dishwasher had been ran. I ran the unit through diagnostics and no odor was detected. Recommended customer have a plumber verify the connections under the sink as there was a definite odor coming from around the pipes before the dishwasher was ran. Unit working properly and all functions test good. Job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/16/2019
DISHWASHER KENMORE 665.13543N412 "Arrived on site for “not washing dishes” complaint. Inspected unit and found sump motor blocked. Freed obstruction and tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the UI and then inspected the thermistor. It was in the wrong position, behind the capillary tube on the high side of the evaporator and I moved it to the return, per a prior recommendation from a different unit’s MFG tech line call. I tested the unit and it operated as designed. No leaks observed during service."
Near Austin, TX 78717
Lou
Job Details: 01/16/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sensor and control and tested the unit. My temp readings were 317, 388, 324, 395, 325 for an average temp of 349.8 degrees. I advised the customer of the repairs and the temp readings. No gas leaks detected during service, job completed."
Near Cedar Park, TX 78613
Paul
Job Details: 01/16/2019
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived onsite for the vent hood with the light only working on low setting. I found the red wire from the switch for the high setting not snapped into the junction block. I snapped the wire in and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78747
Brandon
Job Details: 01/16/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for customer complaint of noise issue, found debris caught in blower motor, after I removed debris, unit tested good."
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for “no ice dispensing” complaint. Inspected unit and found cubed ice solenoid to be broken. Removed and replaced solenoid. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Lou
Job Details: 01/16/2019
WASHER UNKNOWN WFW9250WW00 "arrived on site to inspect washer error code. Upon further inspection, I found error code LF. I cleared the code and placed the normal mode and began a cycle. After approximately 25 minutes, the unit operated as designed. I advised the customer that the sensor hose and control would need to be replaced. I removed and replaced the control and sensor hose and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."
Near Belton, TX 76513
Arthur B.
Job Details: 01/16/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine making loud humming noise when filling recurring issue. When arrived, confirmed the noise when filling. Turned water off to removed pressure reducer from water valve. Turned water back on and tested unit. Unit now fills with no noises. Good water flow entering fill tray. All water connections were dry at time of service."
Near Austin, TX 78703
Scott
Job Details: 01/15/2019
DISHWASHER KITCHENAID KUDE70FVSS3 "Arrived on site replaced panel control . Ran diagnostics all checked good . No water leaks detected at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Robert
Job Details: 01/15/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job to replace track and adjuster. Only one track needed but both adjusters replaced. After replacement of parts test operation.
Near Wimberley, TX 78676
Brandon
Job Details: 01/15/2019
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for customer complaint of loud noise during spin. I cleaned out debris inside of door bellow, could not duplicate loud noise. Instructed customer to clean unit, and video record the noise if it happens again."
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KUWL304ESS "Arrived on site for wine cooler buzzing. Measured temperature at 40°. Found rattling noise coming from condenser and compressor. Gained access to compressor and condenser. Made minor adjustment to condenser. Installed unit and leveled. Tested operation, all tested good. No water leaks present at time of service."
Near Austin, TX 78757
Wesley
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRSF505ESS0 Arrived on site and found freezing water line. Found customer had consistently run the fridge at 33f. Corrected temps. Unit is now operating properly and will dispense water.
Near Salado, TX 76571
Arthur B.
Job Details: 01/15/2019
OVEN WHIRLPOOL WOS51EC0AS00 "Arrived onsite for customer complaint of fan noises after powering off and temperature off. When arrived, unit was preheated to 350F. Found temperature was maintaining 375F. Adjusted temperatures to -20F. Preheated unit to 400F. Oven maintained temperature within +/- 10F. Advised customer noises from fan after powering off is normal to allow proper cool off inside cabinet. No other issues found."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/15/2019
ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for no ice condition. Tested unit and found that neither water pump was running. Voltage was present to both pumps. Will order both pumps. Also order a user interface in case it may be needed. All water connections are dry. Only one interface shows to be in stock so office will check and then reschedule customer.; ordrng 1 W10865633 (cntrl-elec) and 1 WPW10489125 (pump)
Near Temple, TX 76504
Arthur B.
Job Details: 01/15/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for dealer complaint of washer not spinning out clothes. Ran diagnostics and found error code F7E5 (Shifter Error). Found actuator faulty. Removed and replaced actuator and reassemble. Calibrated unit. Unit completed successfully. Unit fills,agitates,drain and spins as intended. No other issues found."
Near Austin, TX 78731
Luis
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for no cool. Removed evaporator cover,found large iceball on inlet to evaporator coil. Removed evaporator installed new evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Repair covered under AUTHO WI4Z500EPL1"
Near Austin, TX 78702
Luis
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for noise complaint. Compressor and fans running found no issue with unit no vibration noise,normal operating noise for compressor and fans unit working as designed. AUTHO WI9QD00DL1"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/15/2019
RANGE GE JP3530SJ3SS Arrived site for the unit will randomly turn off. Disassemble the unit and found a connector on the switch connected. Security connection to the switch and tested the unit. Unit is working properly and if customer is having more problems to contact a electrician. Unit burners are working properly and job complete.
Near Austin, TX 78731
Cliff
Job Details: 01/15/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to diagnose a microwave that is making unusual noise. Tested unit and found fan motor not fully mounted causing fan blade to rub on shroud. Remount the fan properly and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76543
Al
Job Details: 01/15/2019
RANGE WHIRLPOOL WFC310S0EW1 Arrived to inspect range not working. I checked voltage at the back of unit with unit plugged in and got247/134/134All burners and elements (bake and broil work). Customers complaint is after 10-20 minutes of cooking the unit shuts off and she has to turn power on at the breaker.
Near Driftwood, TX 78619
Brandon
Job Details: 01/15/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of UIB not responding to certain functions, found defrost button, and reheat buttons not responding. Also found display missing digits. ; ordrng 1 W11197501 (UIB)"
Near Georgetown, TX 78626
Jonathan S
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for refrigerator RC not cooling. Measured temperature in RC at38° and FC at 0°. Tested dispenser and ice maker cycle. Performed diagnostics mode and tested thermistor. Tested damper door and compressor. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Austin, TX 78748
Kevin
Job Details: 01/15/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and replaced lid lock diagnosed on previous visit, after replacement ran a diagnostic cycle and all function has returned to washer. No water leaks from connections at time of service, job complete"
Near Austin, TX 78748
Kevin
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4850HW0 "Read notes before returning, Arrived on site and found installers had incorrectly attached power cord to dryer, and electrician has already been on site, removed rear panel dryer and confirmed fuse, cutoff and element are operating. Incoming power is 80V on 1 leg and 120V on leg 2. Took pictures. The electrician will need to return to correct voltage so that dryer continues to operate properly."
Near Austin, TX 78721
Joseph C.
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “no ice” complaint. Inspected unit and found icemaker fill tube heater wire broken from connector. Ordering new. Adjusted feet, to bring front of unit even. Return for repairs on 01/21. No leaks detected, at time of service.; ordrng 1 W11226501 (FILL TUBE HEATER)"
Near Austin, TX 78735
Brandon
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for customer complaint of unit not dispensing water, found frozen water reservoir, after defrost, unit tested good."
Near Leander, TX 78641
James
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and tested operation. I found temps in freezer and fresh food to be correct. I did find the ice to be clumping in ice bin and appears small and wet. I tested the booster fan and found it to be running at proper speed. Instructed customer of unit operation and that long run times are normal. Unit will need new ice fan to correct low air flow through ice maker housing ; ordrng 1 W10846539 (evaporator fan blade)
Near Kyle, TX 78640
Robert
Job Details: 01/15/2019
WASHER MAYTAG MVWC565FW1 "Arrived on job for complaints of washer not working lock switch was damaged,replaced latch tested cycle passed. No leaks detected at time of service"