We serviced a
AMANA WASHER
Model NTW4516FW3
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
09/03/2021
"Arrived on site for Not Draining - Top Load Washer. Placed in diagnostics and got F2E1, F0E2. Cleared error codes. Ran diagnostics cycles completed without issue. Gained access to drain pump and found harness connector wasnt seated all the way into the drain pump connector. Pressed connectors all the way in. Ran diagnostics again and washer completed all cycles as designed. No error codes this time. No leaks detected. Job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78738
Robert
Job Details:
09/03/2021
Arrived on job to replace previously diagnosed part. After replacement test operation.
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Austin, Texas 78702
Leonardo
Job Details:
09/03/2021
"Arrived on site for install of previously diagnosed parts. Installed new thermistor and control board. Tested unit, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, Texas 78660
Matthew
Job Details:
09/03/2021
Arrived onsite for washer excessively shaking. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and could hear shaking. Ran spin manually to test. Unit had repetitive shaking about every 4-5 seconds. Called tech line for assistance. Tech recommended Drive block hub and inner basket. Ran Check for floor stability and passed. SR#7731664780. will order hub and basket. Office to reschedule ; ordrng 1 W10528947 (drive hub kit) and 1 W10752719 (INNER basket) and 6 WP8533953 (screw)s
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXPA3
Near Florence, Texas 76527
Cliff
Job Details:
09/03/2021
"Arrived on site to diagnose a dishwasher with multiple failures. Found upper rack missing multiple clips and locking clips for adjusters, lower rack has all roller assemblies failed, and ui has multiple led failures.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, Texas 78610
Andrew
Job Details:
09/03/2021
"Arrived on site to test unit for not cooling. Found evap had frost build up on cap tube entering evap. Frost pattern was only on top three coils on evap. Showed customer why unit is not cooling. Compressor working as designed and pulling .9amps. Evap motor and condenser motor working properly. Checked pressures and low side was pulling into vacuum at 20psi and high side was at 100psi. Used UV light and applied bubble solution to all exposed sealed system components. No signs of any dye and no leaks detected. Charged system till pressures were stabilized to 140psi with nitrogen. Monitored system for 45mins and lost 10psi. While system was charged with nitrogen, bubble solution was added to entire exposed components repeatedly and no signs of any leaks. Called tech line and agreed leak must be internal. Vacuumed system to clear of any impurities, charged system to specs and waited for evap to develop complete ideal frost pattern. Showed customer what ideal frost pattern looks like. Also advised though frost pattern has developed it will continue to gradually lose refrigerant.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Georgetown, Texas 78628
Lou
Job Details:
09/03/2021
"Arrived on site to inspect wall oven turning itself off during self clean. Upon further inspection, I placed the unit in diagnostics and checked error codes.Previous service call mentioned the same error code and the power was cycled at the breaker and unit began to operate as designed. Following the service tech sheet for this error code, the main control needs to be replaced. Unit is connected to WiFi.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Austin, Texas 78734
Luis
Job Details:
09/03/2021
"Arrived on site for cooling complaint. Found upper section of freezer to freezing,ran diagnostics evaporator fan not powering on good voltage to fan replaced evaporator fan power cycled unit evaporator fan powered on. ; used 1 WP2315549 (Evaporator fan) from stock"
We serviced a
GE REFRIGERATOR
Model GSE25ESHBSS
Near Georgetown, Texas 78626
Jonathan S
Job Details:
09/03/2021
"Arrived on site for refrigerator have slow water pressure through dispenser. Inspected unit and work area. Bypassed filter housing and tested operation. Found filter housing at fault. Removed failed filter housing and installed new. Tested dispenser operation. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, Texas 78641
Lou
Job Details:
09/03/2021
"Arrived on site to inspect dishwasher tripping breaker. Upon further inspection, customer advised that when the unit heats is when the breaker will trip. I placed the unit in diagnostics showing no error codes. Tested the unit and using my multimeter, I tested amp draw to the components at the black wire in the junction box. All components were within range and the element was showing 7-9amps during wash & dry cycles and unit operated as designed. I tested the element and its showing 19.8ohms. I recommended that the customer have the gfci breaker checked by a certified electrician as its possibly getting weak. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Georgetown, Texas 78633
Lou
Job Details:
09/03/2021
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I found where water had damaged the cabinet to the right of the unit. Customer said they set the timer for the unit to run while they slept and decided to start it before hand and the unit leaked water from around the right side of the door area and provided a video of the water dripping from the bottom right corner the door. I placed the unit in diagnostics showing no error codes and tested. Unit is operating as designed with no leaks. I retested and this time with the out door panel off so I could watch the reservoir at the bottom the door and the unit continued to operate as designed. I found the door gasket not fully installed at the bottom right corner and adjusted it so that it would seal better. Advised the customer of my findings and repairs. Recommended that the customer get photos/videos of the outside and inside of the unit if the unit leaks again. Also recommended that they not operate the unit while they are asleep or away from the home. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Pflugerville, Texas 78660
Matthew
Job Details:
09/03/2021
"Arrived onsite for refrigerator making noise. Updated model and sn#. Customer took video and explained when doors are open, the sound get louder. Put unit in diagnostics and tested individual components. In test 3 found while dampener was opening and closing the unit was making noise. Customer confirmed the sound. Ordering dampener control and evaporator motor just in case. Office to reschedule.; ordrng 1 W11224591 (motor-evap) and 1 WPW10479155 (DAMPENER control)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Kempner, Texas 76539
Al
Job Details:
09/03/2021
"Arrived back on site to inspect grinding noises. Disassembled and discovered the back rollers were defective causing the malfunction noises. Customer reordered several parts from whirlpool and had 2 rollers on site. I installed them and reassembled the unit and noises didnt exist. Customer satisfied, Job completed"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW
Near Kempner, Texas 76539
Cliff
Job Details:
09/03/2021
Arrived on site to diagnose a washer that is not draining. Found debris caught in pump preventing it from running. Cleaned out pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Florence, Texas 76527
Cliff
Job Details:
09/03/2021
Arrived on site to diagnose a washer that is shaking during spin. Found legs not set to level unit. Leveled unit properly and all is working properly at this time and balancing ring has not had any issues since previous trip. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near West, Texas 76691
Tyler
Job Details:
09/03/2021
Arrived on site for refrigerator door squeaking upon arrival customer stated that that was their only complaint at this time upon further inspection I found at the bottom right hand at the bottom the door was missing the grease from the factpry that allows the door to open smoothly after adding the necessary grease to the unit I was able to reassemble and test the door with the weight added and found that the door is no longer squealing customer is happy with repairs call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Kempner, Texas 76539
Al
Job Details:
09/03/2021
Arrived back on site to install previously ordered control and evaporator cover. Replaced both and unit tested as designed. Told customer to wait approximately 24 hours for unit to reach optimal temperatures. Job completed.
We serviced a
MAYTAG WASHER
Model PAVT910AWW
Near Killeen, Texas 76541
Cliff
Job Details:
09/03/2021
Arrived on site to diagnose a washer that is not spinning. Found thrust bearing worn out and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
JENN-AIR OVEN
Model JJW8130DDB
Near Kempner, Texas 76539
Cliff
Job Details:
09/03/2021
Arrived on site to diagnose an oven that wasn't turning on. Unit was fully functional at time of service. Advised customer on findings and that if issue reoccurs it is most likely electrical and electrician will need to correct issue.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Kempner, Texas 76539
Al
Job Details:
09/03/2021
Arrived back on site to install previously ordered control. R&R and unit tested as designed. Job complete
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Kempner, Texas 76539
Al
Job Details:
09/03/2021
Arrived on site to install previously ordered parts. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Austin, Texas 78717
Jimmy J.
Job Details:
09/03/2021
Arrived on site for First it stopped making ice.and then it completely stop cooling. Found fridge powered on upon arrival and plugged into surge protector. Tested voltage at wall and was getting 120. Unplugged fridge for thirty to forty seconds and plugged back in. Fridge turned on. Tested amp draw at start device and was getting .02. Fridge is plugged in with a surge protector with an extension cord. Gave customer a picture of a one plug surge protector with the proper Joule rating to avoid future issues. I used my thermocouple to take temps now that the fridge began running. Dropped five degrees within ten minutes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Clifton, Texas 76634
Tyler
Job Details:
09/03/2021
Arron site for refrigerator needind previously diagnosed ss equipment. Upon arrival I found unit unplugged. After recovering charge I used nitrogen on on system but after 30 minutes I couldnt find any signs of leaks. I then cleared system and recharged unit with 41g of refrigerant. Reassembled and tested unit and found psi lvls holding steady. Informed customer to give unit 24 hrs to cool. Call complete
We serviced a
WHIRLPOOL FREEZER
Model GB2FHDXWS06
Near Austin, Texas 78756
Scott
Job Details:
09/03/2021
"Arrived on site for drain clogged and flooding freezer . Replaced duck bill drain with new tube . No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Pflugerville, Texas 78660
Matthew
Job Details:
09/03/2021
Arrived onsite to replace damaged doors. Replaced right side refrigerator door and freezer door. Unit is functioning properly. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near San Marcos, Texas 78666
Noah D
Job Details:
09/03/2021
"Arrived on site to Inspect cooktop for leaks, upon inspection found small bubbles indicating a Gas leak from elbow at wall and around pipe gum at regulator, I did not have pipe gum or anymore yellow tape. I told the customer is would be unwise for me to install without the proper sealer. Installer was called and they will refit the whole hose and install regulator and seal. Regulator was left for certified plumber to install.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Austin, Texas 78745
Kevin
Job Details:
09/03/2021
"Arrived on site and found refrigerator had been off for five days straight following a power outage and as of yesterday afternoon was still not cooling. Sometime overnight fridge began cooling and freezer is now at 20?, took a picture. This is an acceptable amount of cooling for 12 to 15 hours of runtime. Ran test 57 and Icemaker dropped a small batch of ice also ran test 45 to ensure Icemaker will cycle once it is cold again. Requested that customer continue to monitor refrigerator for operation
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Pflugerville, Texas 78660
Matthew
Job Details:
09/03/2021
"Arrived onsite for cooktop with discolored flame. Upon inspection tested unit and all burners were experiencing a discoloring flame. Inspected unit and regulator and could not find any issues with the unit. Explained to customer that. With all of the construction going on, debris or moisture could have gotten into the main line and is causing the flame to discolor. Customer will monitor and may reach out to gas company"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Hutto, Texas 78634
Jimmy J.
Job Details:
09/03/2021
"Arrived on site for AIG REF sounds like the fan or blower motor are struggling from under or behind the unit REF LEDs are not working properly, possibly not plugged back in after previous repairs. Found frost build up over evap cover. Temps were good inside freezer and fridge. Used steamer to remove frost over cover and coils. Found frost build up was concentrated over the top area of coils so we have a defrost issue. Found left side heater pad that holds heater in place had fallen off. Resecured pad and heater is installed as designed. Placed fridge in test 7 and changed to basic mode defrost to ensure it defrosts every eight hours. Reassembled freezer compartment. Fans running, thermistor in range, and freezer door is getting a good seal. Removed driver module LED and installed new driver module LED. All lights came on as designed. Checked fridge LED connector and they are all working as designed again. Job completed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Copperas Cove, Texas 76522
Al
Job Details:
09/02/2021
I was told to have the customer fill the unit 1/2 way with towels. Unit filled, agitated and filled just as designed. Machine is working as designed. To get more water we need to add more clothes. Unit working as designed. Job completed"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Copperas Cove, Texas 76522
Al
Job Details:
09/02/2021
Arrived on site and inspected washer leaking. Confirmed the complaint and found the valve was defective causing the leaks. R&R the valve and unit tested properly without any leaks. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cedar Park, Texas 78613
David S
Job Details:
09/02/2021
Arrived on site for Dispenser not closing. Inspected dispenser and found door not closing.Gained access to the dispenser and uninstalled unit and installed new unit. Ran unit through diagnostics cycle found unit operating as designed. While performing repairs found hing pads missing ordering new ones. ; ordrng 2 WP8268961 (Pads)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, Texas 78747
Luis
Job Details:
09/02/2021
"Arrived on site for no ice and lights. Diagnosed ice build up in light switch,removed ice build up adjusted freezer door tested light operation good tested icemaker passed."
We serviced a
JENN-AIR OVEN
Model JJW2430IL00
Near Temple, Texas 76504
Tali W
Job Details:
09/02/2021
Onsite to install previously diagnosed parts. Replaced inner glass. Unit now functioning as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, Texas 78747
Luis
Job Details:
09/02/2021
"Arrived on site for not dispensing ice. Diagnosed shaft on auger motor stripped causing impeller to consistently spin,replaced divider,impeller and motor tested ice dispenser unit working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFB
Near Pflugerville, Texas 78660
Wesley
Job Details:
09/02/2021
Arrived onsite and found unit would need interlocks and switches and control for f1e4 error.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM00
Near Del Valle, Texas 78617
Jacob
Job Details:
09/02/2021
Arrived onsite for unit not making ice. Tested the unit and ice motor was working. Upon further inspection. Found that the water from wall was turned off. Tested ice maker once again. Ice maker called for water and ice maker filled with no issues. Ordered new drawer for replacement. Office to reschedule ; ordrng 1 W10662133 (pan-crispr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Canyon Lake, Texas 78133
Andrew
Job Details:
09/02/2021
"Arrived on site to test unit for cooling issues and low ice production, tested unit found RC evap frozen over, clear frost and found bowed drip pan and evap thermistor out of range, recommend replacing evap motor with harness and drip pan and motor support, ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harness) and 1 WPW10389152 (Support)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Pflugerville, Texas 78660
Wesley
Job Details:
09/02/2021
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Kyle, Texas 78640
Kevin
Job Details:
09/02/2021
"Arrived on site to inspect washer and found basket and tub are seized to shaft.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, Texas 78745
Kevin
Job Details:
09/02/2021
"Arrived on site Inspected Washer and found blue wire to drain pump is broken. Replaced connector and drain pump is still not getting voltage. Replace control board and verified voltage connection on control board is good. But still did not find any voltage to drain pump. Wiring has another failure somewhere else. A new harness will be needed, will also bring back drain pump another control just in case.; ordrng 1 W11399443 (Control) and 1 W11545744 (Harness wire)"
We serviced a
WHIRLPOOL COOKTOP
Model WFG505M0BS3
Near Leander, Texas 78641
David S
Job Details:
09/02/2021
Arrived on site for cooktop with gas smell after turning cooktop off. We lit all cooktop burners one by one and turned then off one by one no gas smell. We turned oven on bake it lit and we monitored it for 20 minutes gas detector did not detect any gas. We explained to customer how the oven operates customer understood. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2290HES
Near Belton, Texas 76513
Tali W
Job Details:
09/02/2021
"Onsite for fridge leaking water from water filter and upper fridge freezing. Found filter head leaking even without filter connected. Ordering filter head, filter backing, pressure regulator, water line, and dual valve (hard water build up). Returning with filter and damper. AUTHO. Office to reschedule. ; ordrng 1 WP67004106 (Filter head) and 1 12688503 and 1 WP67005154 (Dual valve) and 1 W10786952 (Pressure regulator) and 1 8212547RP (Water line) and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL OVEN
Model GGG390LXS05
Near Austin, Texas 78702
Scott
Job Details:
09/02/2021
"Arrived on site for lower oven not heating . Found bake igniter had failed . Replaced igniter and ran preheat .No gas leaks detected at time of service. Job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Temple, Texas 76502
Tyler
Job Details:
09/02/2021
Arrived on site for washer not draining or unlocking lid. Upon arrival found f9e1 error was the only code present. After further inspection I found drain motor had failed. After replacing the drain pump I reassembled and tested washer. Found it would allow lid to unlock and I was able to verify unit now fully functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Spicewood, Texas 78669
Brandon
Job Details:
09/02/2021
"Arrived on site for customer complaint of unit not cooling, found leak in evaporator, I replaced evaporator, charged unit, tested good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, Texas 78628
Lou
Job Details:
09/02/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, the customer advised that they just moved in and are renting and they found the dishwasher with water in the tub when they moved in. I checked the dishwasher drain pump by pressing cancel and it came on as designed. I checked the knockout plug in the disposal and found it still intact. Removed the plug and retested the unit and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MHWE251YG00
Near Austin, Texas 78703
Matthew
Job Details:
09/02/2021
"Arrived onsite for washer error codes. Upon arrival put unit in diagnostics and found stored error code F9E2 drain issue, 9/1 long drain, LF and 6/1 communication error. Removed panel and accessed drain pump. Drained water and removed filter. Found filter completely clogged. Removed buildup and tested. Unit would not go into an auto diagnostics test so manually tested fill, spin and drain. Unit seems to be functioning properly. Customer will monitor and if needed replace drain pump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Round Rock, Texas 78681
David S
Job Details:
09/02/2021
We performed a temp test in freezer and found it to be normal. We put unit into diagnostics found error code e5 bad ice maker thermistor. We gained access to ice maker and uninstalled it and installed new one. Then tested new ice maker found no leaks and the ice maker is going through all of it cycles normally,Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Georgetown, Texas 78626
Tommy
Job Details:
09/02/2021
"Arrived onsite for door falling apart. Upon arrival found unit exterior black glass out of position, ordering along with name plate office to reschedule upon arrival of parts.; ordrng 1 WPW10535776 (Door glass exterior black) and 1 W11178521 (Name plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN506ESS
Near Austin, Texas 78732
Robert
Job Details:
09/02/2021
Arrived on job for complaints of no lights. Found the module hav failed will need to replace at least 3 modules. ; ordrng 3 W11462342 (MODULE)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near San Marcos, Texas 78666
Noah D
Job Details:
09/02/2021
"Arrived on site to Inspect unit for not producing ice, upon inspection found the valve was not opening due to a bad solenoid. Replaced valve and tested. No problems found. No leaks found when tested. Complete"
We serviced a
MAYTAG WASHER
Model MVWB950YW1
Near Georgetown, Texas 78633
Lou
Job Details:
09/02/2021
"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that a large amount of water is leaking from the bottom of the unit while in use and after approximately 24 hours of no use, water leaked out while not in use. I tilted the unit back and found that the bearing seal is bad and is the cause of the leak.Unit left unplugged and water turned off at the wall for safety. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bastrop, Texas 78602
Jacob
Job Details:
09/02/2021
Arrived onsite for the door being hard to open on the freezer. Door was a little difficult to open and close. The left rail looked like it had a baring missing in it. Ordered new slides. Rescheduled with customer ; ordrng 2 13055901 (slide)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Temple, Texas 76504
Tali W
Job Details:
09/02/2021
"Onsite for fridge FC light out and RC top lights dim. Found FC light being out causing lights in RC to dim. Freezer led module was difficult to remove due to being foamed in.
We serviced a
GE MICROWAVE
Model JNM1851SM2SS
Near Killeen, Texas 76542
Tyler
Job Details:
09/02/2021
"Arrived on site for microwave needing previously diagnosed mag, diode, and cap. Upon arrival reconfirmed issue and installed needed parts. After reassembling I tested unit and found unit fully functioning as designed call complete."
We serviced a
FRIGIDAIRE OVEN
Model FFGW2426USA
Near Austin, Texas 78723
Scott
Job Details:
09/02/2021
"Arrived on site to replaced valve . Double checked diagnostics. Found safety t-stat had blown . Didnt need valve . Preheated oven , all checked normal. No gas leaks detected at time of service. Job complete"
We serviced a
KENMORE WASHER
Model 110.2125211
Near Georgetown, Texas 78633
Jonathan S
Job Details:
09/02/2021
"Arrived on site for washer shaking and having oil leak from bottom. Inspected unit and work area. Found drain line not zip tied in. Found tub not setting level in unit. Found failed suspension rides. Found major oil leak from gear case. Performed diagnostics mode and checked fault codes and found none. Ran automatic test cycle and found grinding noise in agitation cycle. Will need to replace gearcase and suspension rods.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Jarrell, Texas 76537
Tyler
Job Details:
09/02/2021
Arrived on site to install previously diagnosed door strike. Upon arrival I installed Anita park I reassembled and tested the unit and a manual diagnostics as well as customer selected cycle and found the door is not latching as designed and allowing washer to cycle through settings. No leaks during repairs. call complete
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Canyon Lake, Texas 78133
Andrew
Job Details:
09/02/2021
"Arrived on site to replace previously diagnosed gear case, replaced gear case, tested unit, unit working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Canyon Lake, Texas 78132
Noah D
Job Details:
09/02/2021
"Arrived on site to inspect unit for not cooling normally, upon inspection found freezer section frosted completely, instructed customer to defrost completely before repair, heater tested good. Ordering control. Office to reschedule ; ordrng 1 W11265218 (Control)"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Seguin, Texas 78155
Noah D
Job Details:
09/02/2021
"Arrived on site to inspect unit for the glass separating, upon inspection found the glass adhesive coming off causing issue, ordering cooktop. Office to reschedule ; ordrng 1 W11051484 (COOKTOP)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canyon Lake, Texas 78133
Andrew
Job Details:
09/02/2021
"Arrived on site to test unit for not dispensing ice, tested unit a found a clump of crushed ice in ice chute, removed clump, unit is now working as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model RBD305PRB00
Near Burnet, Texas 78611
Cliff
Job Details:
09/02/2021
Arrived on site to diagnose an oven that is not heating properly. Found bake element failed and it will need to be replaced to complete repairs.; ordrng 1 WPW10207397 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Hutto, Texas 78634
Wesley
Job Details:
09/02/2021
Arrived onsite and delivered new shelf. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Austin, Texas 78733
Kevin
Job Details:
09/02/2021
"Arrived on site and inspected refrigerator and found it is unplugged, reconnected power and found test 128 shows software version 700. Requested that customer call office tomorrow to see if refrigerator started cooling. If not a sealed system repair may be needed, if is is cooling customer may need to wait to see if a defrost issue is the problem and reschedule and prescreen for it when confirmed"
We serviced a
WHIRLPOOL OVEN
Model WOD93EC0AS04
Near Georgetown, Texas 78628
Lou
Job Details:
09/02/2021
"Arrived on site to inspect wall oven tripping the breaker. Upon further inspection, I found the unit turned on in Bake mode at 400 degrees. Customer advised that its been tripping the breaker at 400 degrees but doesnt reach preheat every time. I turned the unit off and placed it in diagnostics and checked error codes and found none. Pulled unit from the cabinets and placed on my oven dolly. Turned the unit back on in Bake mode at 350 degrees and tested voltage to the elements and all are getting proper voltage. Turned unit off and tested ohm readings at the bake/broil elements, blowers, lights, convection fan, thermostat and all are within range. Checked voltage at mentioned components and all are receiving proper voltage. Inspected all wiring and Amin control and found no breaks or damage. Unit is operating as designed. I recommended that the customer have a licensed electrician inspect the breaker.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near San Marcos, Texas 78666
Noah D
Job Details:
09/02/2021
"Arrived on site to inspect unit for leaking from front of unit, upon inspection found the unit was leaking due to calcium buildup on bellow, replaced bellow and instructed customer to clean door. Complete"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Burnet, Texas 78611
Cliff
Job Details:
09/02/2021
Arrived on site to diagnose a dryer that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
LG DRYER
Model DLE2250W
Near Georgetown, Texas 78626
Jonathan S
Job Details:
09/02/2021
Arrived on site for dryer having long dry times and moisture buildup in unit. Inspected unit and work area. Checked venting and found standing water in vent. Tested dryer operation and found dryer heating. Informed customer on venting.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, Texas 78626
Tommy
Job Details:
09/02/2021
"Arrived onsite for dishwasher not draining, upon arrival found unit knockout was not knocked out knocked it out and tested unit is now operating as designed. Job Completed."
We serviced a
GE DISHWASHER
Model GLD4500V00BB
Near Manor, Texas 78653
Matthew
Job Details:
09/02/2021
Arrived onsite for dishwasher with damaged door. Upon inspection found door had hinge and door frame damaged. Made adjustment to hinge and although still bowing slightly the door does close properly. Tested unit and completed test cycle without issue. Since unit is currently functioning properly customer will hold off on hinges and door replacement. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cedar Creek, Texas 78612
Jacob
Job Details:
09/02/2021
Arrived onsite for unit not washing correctly. Looked under the unit and found that the actuator was the wrong one from the factory. Replaced actuator with the correct one. Tested the unit. Unit tested good. No leaks at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Austin, Texas 78754
Scott
Job Details:
09/02/2021
"Arrived on site for fridge leaking . Found ice maker fill tube too short . Water is leaking on to floor of freezer . Added longer fill tube from truck stock . Ran harvest , water is properly hitting icemaker cup and filling tray . No outhe leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Georgetown, Texas 78628
Jonathan S
Job Details:
09/02/2021
"Arrived on site for refrigerator door handle loose. Inspected unit and work area. Found door handle screw in place. Tightened screw and checked all other door handles. All tested good, no water leaks detected during service. Spoke with customer on user care guide."
We serviced a
WHIRLPOOL MICROWAVE
Model KBHS109BSS00
Near Austin, Texas 78734
Leonardo
Job Details:
09/02/2021
"Arrived on site for complaints of microwave not functioning properly. Found keyboard error code F2E1. Touchpad was locked and not allowing to reset codes. Also found that microwave would heat, but when on the display would not be functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB01
Near Georgetown, Texas 78633
Lou
Job Details:
09/02/2021
"Arrived on site to inspect refrigerator ice bin with clumps of ice. Upon further inspection, I found at the back left corner of the ice bin is where the ice is clumping up from water leaking from the ice maker. I removed the bin and tested the ice maker and once it filled with water it began to leak at the back left corner. I removed and replaced the ice maker and tested and unit is operating as designed. I cycled power to reset the controls. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Bastrop, Texas 78602
Jacob
Job Details:
09/02/2021
Arrived onsite for the unit having issues with not starting a cycle. Checked error codes and got F5E1 lid switch F0E3 over load F2E1 UI stuck button. Erased codes and tested the unit in automatic unit and unit passed with no issues. Unplugged the unit to give a fresh restart. Started the unit in a quick wash cycle. Unit sensing and filled with water and agitated with no issues. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Austin, Texas 78723
Matthew
Job Details:
09/02/2021
"Arrived onsite for washer not functioning. Upon arrival put unit in diagnostics and found stored error code 6/1 communication between mcu/ccu, 8/1 no water detected or pressure switch issue and 9/1 long drain. Cleared codes and tested. Found unit not wanting to complete test cycle. Test would not step properly and would not drain. Valves would not actuate properly and test would fail. Entered diagnostics again and error code for control was present again. Unit would need main control, panel control and drain pump replaced. Also potentially needed inlet valves.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Austin, Texas 78738
Leonardo
Job Details:
09/02/2021
Arrived on site for complaints of oven not working properly. Found that oven was connected to WiFi and no updates were needed. Found UI error code. Need to order new console to complete. Office to reschedule.; ordrng 1 W11296171 (Console)
We serviced a
WHIRLPOOL RANGE
Model KCGS550ESS01
Near Leander, Texas 78641
Kayman
Job Details:
09/02/2021
"Arrived onsite for burner discolored. Upon inspection I found all of the grates have rust spots on them and the center burner is not igniting correctly. I found the center burner and caps faulty or intermittently not operating. I am ordering the cap kit, center burner and grates to complete the repair. Office to R/S due to part availability. Job complete. ; ordrng 2 W10583860 (Grate sides)s and 1 W10583862 (Center grate) and 1 W10811958 (Cap kit) and 1 W10836409 (Center burner)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Round Rock, Texas 78681
Tommy
Job Details:
09/02/2021
"Arrived onsite for refrigerator evap cover having ice upon arrival found unit fell within service pointer W11329116CFollowed unit pointer. Job Completed."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Lakeway, Texas 78738
Leonardo
Job Details:
09/02/2021
"Arrived on site for install of previously diagnosed parts. Installed new sump motor assembly. Tested unit, found water still leaking from heating element. Tried to tighten nuts and found they were stripped. Will need new heating element and new nuts to complete. Ordering correct tube hanger as well. Office to reschedule.; ordrng 2 W11104729 (Nuts)s and 1 W11104729 (Nuts) and 1 W10830577 (Manifold)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Round Rock, Texas 78664
Wesley
Job Details:
09/02/2021
Arrived onsite and found unit operating with frozen through rc evap. Advised customer on defrosting unit for repair. Returning with Evap fan and cover ; ordrng 1 W11256332 (Evap cover)
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near Georgetown, Texas 78633
Lou
Job Details:
09/02/2021
"Arrived on site to inspect induction cooktop error codes. Upon further inspection, I found F47 flashing on the display. Per the service pointer #W10556232A, the modules need to be replaced. However, I did not have one o father modules, but I found a fuse blown and replaced the fuse and the unit shorted out again. I am ordinary both modules and office to schedule return service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78759
David Z
Job Details:
09/02/2021
Arrived on site to install adjusters to resolve hanging upper rack. Replaced adjusters with new upgraded metal adjustor kit. Retested and verified unit working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Elgin, Texas 78621
Matthew
Job Details:
09/02/2021
"Arrived onsite for dryer not heating. Upon inspection found unit powering on and tumbling. Check terminal block and found unit missing L1. L2 has 123 vac and L1 has 8 vac. Wiggled socket receptical and gained missing 120 vac. Customer will need an electrician to correct the issue. With voltage still present, tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Austin, Texas 78748
Leonardo
Job Details:
09/02/2021
"Arrived on site for complaints of oven not heating properly. Asked customer how they were testing unit, said they were turning it on and off. Advised customer about calibration of unit and how losing temperature is normal when unit is turned off. Oven seems to be working properly."
We serviced a
GE DISHWASHER
Model GDT545PSJ6SS
Near Jarrell, Texas 76537
Tyler
Job Details:
09/02/2021
Arrived on site for dishwasher needing previously diagnosed main control. Upon arrival I install the needed part upon reassembly I found that power was restored to the UI control but the main control was still flashing a software error issue and after further test I found that when the door was shut and the cycle started the dishwasher would pause acting as if the door was never closed. I verify the integrity of the door latch and home resistance for the latch the heater thermistors etc.
We serviced a
WHIRLPOOL WASHER
Model MVWB850WQ0
Near Austin, Texas 78749
Kevin
Job Details:
09/02/2021
Arrived on site and found original connections on valve assembly were soldered. Started separating wiring and adding new connectors and after completing this Found Valve ordered by customer only has six solenoids not seven. There is no available connection for the bleach cup. Connected all remaining solenoid anyway and ran a diagnostic cycle and it completed properly without error.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Taylor, Texas 76574
Jimmy J.
Job Details:
09/02/2021
"Arrived on site for Dishes Not Drying - Dishwasher. Customer explained the interior of the dishwasher was still wet after they ran it last night. Opened door and found water accumulation behind silverware basket, but the plastic interior wasnt very wet. The majority of items inside the dishwasher was plastic which still had droplets of water here and there. All other glassware, bowls, silverware, and crockpot were completely dry. Customer is using rinse aid. I read through the owners manual verbiage with the customer and it explained how plastics are too porous to ever fully dry and that towel drying will be necessary on any and all plastic items once the dishwasher has completed all cycles and heated then turned off. Showed customer how to mount the silverware basket to the front of the bottom rack to avoid moisture from getting trapped behind basket and door. Ran diagnostics and no error codes came on. Ran through full diagnostics cycles and heating element sizzled water as it dropped on the element. Customer confirmed the sizzle. No leaks detected. Job completed."
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Austin, Texas 78723
Matthew
Job Details:
09/02/2021
"Arrived onsite for faulty microwave display. Upon arrival found display partially functioning. Unit is cooking/heating properly. Unit will need display panel replaced. Ordering part, office to reschedule . ; ordrng 1 W11160285 (panl-cntrl) and 1 W11160286 (cntrl-elec)"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Spicewood, Texas 78669
Brandon
Job Details:
09/02/2021
"Arrived on site for customer complaint of unit not powering on, found light inside powers on, found console failed. Ordering console. ; ordrng 1 W11375458 (Console) and 1 Cnote (2 techs/office to reschedule) and 1 W10692851 (Filter board) and 1 W10468206 (Inverter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB02
Near Burnet, Texas 78611
Cliff
Job Details:
09/02/2021
Arrived on site to replace door for refrigerator. Office to set return appointment .; ordrng 1 LW11091614 (Rc door blk)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Leander, Texas 78641
David S
Job Details:
09/02/2021
"Arrived on site for freezer not cooling. We inspected work area (ok). We opened freezer door to find a massive amount of ice built up on evaporator indicated a defrost issue. We put the unit into diagnostics and tested defrost heater it came on. We spoke to cs and reassembled repair was to replace UI, main control & defrost thermistor. We had main control with us but no UI and thermistor. We ordered thermistor.; ordrng 1 WPW10384183 (Thermistor) and 1 W11518204 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, Texas 78664
Wesley
Job Details:
09/02/2021
Arrived onsite and used repair kit to eliminate squeaking.
We serviced a
GE DRYER
Model GTD84ECSN0WS
Near Leander, Texas 78641
Kayman
Job Details:
09/02/2021
"Arrived onsite for dryer not finishing a cycle upon inspection I found the unit cycling off at 150 in the drum. I checked fault codes and found 1, 2, and 10 stored in the unit. I accessed the control and verified the heating element is within range. I walked through troubleshooting steps with PR and we determined that the inlet thermistor is out of range and will need to be replaced to complete the repair. Office to R/S due to part availability. ; ordrng 1 WE4M398 (Inlet thermistor) and 1 WE4M448 (Outlet thermistor) and 1 WE04X25200 (Dryer thermostat) and 1 WE22X32178 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Hutto, Texas 78634
Jimmy J.
Job Details:
09/02/2021
Arrived on site for CSI range not heating to set temp ; stuck in preheat. Placed in diagnostics and no error codes came on. Placed in bake and couldnt get igniter to click. Removed drawer and found bake harness molex not plugged into valve coil connector all the way. Plugged in all the way and igniter lit first try. Oven heating as designed. Reached 350 preheat without issue. No leaks detected. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, Texas 78745
Luis
Job Details:
09/02/2021
"Arrived on site. Found magnetic strip in gasket slipped causing gasket not to fully seal to cabinet on corner edges diagnosed unit will need a freezer door. Advised customer to leave max ice on and to clean out ice bin to prevent ice from sticking and melting together
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Manchaca, Texas 78652
Luis
Job Details:
09/02/2021
"Arrived on site for tripping breaker. Ran diagnostics all passed,let unit run ran defrost cycle unit tripped breaker,ohmed heater reading 105.9 called tech support per tech support need to replace heater and harness SR#7731658730; ordrng 1 Defrostheater (Defrost heater) and 1 Harnessinfreezersection (Harness in freezer section) and 1 Maincontrol (Main control)"