We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM03
Near New Braunfels, Texas 78132
Andrew
Job Details:
06/03/2021
"Arrived on site to test unit for not cooling. Found compressor running but pulling only .3amps. Replaced cap and starter and compressor still pulling same amps. Evap motor operating as designed. Evap was not frosting past cap tube lokrings into evap. Recommend replacing Evap, compressor and filter drier. Spoke with SS thread and found no lokrings needed for repair as new evap is brazed into place. needing compressor, filter drier, access valves, evap and 2hrs on return visit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Austin, Texas 78717
David Z
Job Details:
06/03/2021
"Arrived on site to diagnose refrigerator that has water building / possible leak. On arrival customer showed me that the mullion and the door gaskets had a ton of condensation on them and were dripping into the freezer door gasket. Found service pointer W11316865A, which references sweating mullion. I found the energy saver was turned on, which disables the mullion heater. I turned energy saver off, and verified that UI and control software were at the correct versions, 7.0 and 10.0. I turned on the mullion heater in test 85,but the heater never came on. Ordering new mullion to resolve. Verified 12.5 DC volts at the plug.; ordrng 1 W11084813 (Mullion)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Waco, Texas 76712
Jonathan M
Job Details:
06/03/2021
"Arrived on site for a dryer that is showing a ?check vent? error code. Inspected unit and work area. Placed unit in service diagnostics and did not find any stored error codes. Checked the unit with a vent test kit and the unit showed good venting. I ran the unit for 20 minutes without causing an error. The customer advised it will work for two weeks at a time and has twice shown this in the last month. I called Whirlpool Techline and spoke to Leon SR# 7730910924. He had me check cycling temperatures with the vent hose off and on and found the unit cycling properly. He advised at that point, the only reason this could happen is if the vent leading out of the home is not ventilating properly. .; ordrng 1 W11526004 (CONTROL)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
06/03/2021
Arrived on site for dishwasher water wont drain even after resetting it. Placed in diagnostics and F8E2 came on. Cleared error code. No other codes came on. Removed drain pump and installed new drain pump. Ran through diagnostics and completed all cycles as designed. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
06/03/2021
"Arrived on site for from where the head comes out, there is rust around the holes. Found box area discolored from normal usage. Areas were not rust, just dark areas from heat, clothing lint, and dryer sheets making contact with box. Explained to customer this area will only get darker with time. No repairs needed at this time. Job completed."
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Cedar Park, Texas 78613
David S
Job Details:
06/03/2021
Arrived on site for oven gaskets not sitting properly. I inspected the unit and work area. I found the gasket clips were misshaped. I reshaped the gasket clips and rescued it to the oven. The oven is working as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hutto, Texas 78634
Wesley
Job Details:
06/03/2021
Arrived onsite and found unit latch jammed. Repaired by resetting latch. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY1
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
06/03/2021
Arrived on site to get unit for unit leaking. Found unit leaking from gasket will order new sump and motor. ; ordrng 1 Wpw10056309 (Sump and motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILSS01
Near Killeen, Texas 76542
Al
Job Details:
06/03/2021
We serviced a
WHIRLPOOL COOKTOP
Model SCS3017RB01
Near Kyle, Texas 78640
Leonardo
Job Details:
06/03/2021
Arrived on site to replace burner heads and orifice holders and harness and screws. Replaced all parts test unit and unit test good no leaks present at this time job complete.
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Briarcliff, Texas 78669
Brandon
Job Details:
06/03/2021
"Arrived on site for customer complaint of paint on inner door coming off after self clean, found paint was in fact coming off, spoke with claims AHS not covering cosmetic issues. Instructed customer to contact manufacturer to see if anything can be done."
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FKS00
Near Driftwood, Texas 78619
Robert
Job Details:
06/03/2021
Arrived on job for complaints of temperature. Ran diagnostics and found compressor running but no evaporator fan. Fan listed as run without. ; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Hutto, Texas 78634
Wesley
Job Details:
06/03/2021
"Arrived onsite to touch up the sparking areas around the rack mounts. Advised customer to not use rack except for specified rack functions. All checks good, unit is operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Dripping Springs, Texas 78620
Robert
Job Details:
06/03/2021
Arrived on job to replace previously diagnosed part. After replacement test operation. No additional leaks detected at time of service.
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Austin, Texas 78746
Kevin
Job Details:
06/03/2021
"Arrived on site and replaced glass top, 8 torx screws, and both front orifice holders
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS09
Near Austin, Texas 78704
Kevin
Job Details:
06/03/2021
"Arrived on site and found base of lightbulb in microwave is stuck inside the holder, removed it for homeowner and they will purchase their own replacement lightbulb
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Austin, Texas 78738
Luis
Job Details:
06/03/2021
Arrived on site for loud noise. Noise from freezer fan motor replaced fan motor reassembled u it noise no longer present
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Smithville, Texas 78957
Matthew
Job Details:
06/03/2021
Arrived onsite for refrigerator not cooling in RC. Upon inspection found failed evaporator fan motor. Replaced motor and tested. Fan is now functioning and frost pattern is forming. Notified customer to allow 24 hrs for fridge to reach optimal temperature. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near West Lake Hills, Texas 78746
Luis
Job Details:
06/03/2021
"Arrived on site for too much ice and ice build up. Found gasket ripped due to gasket insulated in door installing a new gasket will rip edges and corners will need a new door. Ran diagnostics on optics,optics failed diagnostics will need new optics
We serviced a
WHIRLPOOL WASHER
Model LXR7244JQ1
Near San Marcos, Texas 78666
Andrew
Job Details:
06/03/2021
"Arrived on site to test unit for not spinning. Found coupler was broken on motor side. Replaced coupler, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MEDC465HW0
Near The Hills, Texas 78738
Brandon
Job Details:
06/03/2021
"Arrived on site for customer complaint of unit not heating, found failed thermostat, I replaced thermostat, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ0
Near Austin, Texas 78752
Scott
Job Details:
06/03/2021
arrived on site . Replaced outer front glass . No other issues Found . Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Austin, Texas 78754
Scott
Job Details:
06/03/2021
"Arrived on site for no cool fridge . Found ice build up on evap cover . Due to rails not closing properly .and door sticking open . Unit is unplugged to defrost ; ordrng 1 W11024089 (EVAP FAN ) and 2 WPW10120018s"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, Texas 78724
Matthew
Job Details:
06/03/2021
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bastrop, Texas 78602
Matthew
Job Details:
06/03/2021
Arrived onsite to replace previously diagnosed parts. Replaced broil panel assembly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, Texas 78747
Luis
Job Details:
06/03/2021
Arrived on site. Auger motor frozen diagnosed defective motor. Installed new motor tested ice dispenser unit working as designed
We serviced a
GE DRYER
Model GTDP280ED4WW
Near Dripping Springs, Texas 78620
Robert
Job Details:
06/03/2021
Arrived on job for complaints of not drying. Found the vent not working properly. Customer will have vent cleaned.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Mustang Ridge, Texas 78610
Leonardo
Job Details:
06/03/2021
Arrived on site to test unit for dispenser not opening. Test unit and found bad dispenser. Also found door falling due to broken pads. Ordering new pads office to reschedule. ; ordrng 2 WP8268961 (Pads)s
We serviced a
GE DISHWASHER
Model GSD3200G00CC
Near Dripping Springs, Texas 78620
Leonardo
Job Details:
06/03/2021
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from water line and valve and motor and solenoid office to reschedule. ; ordrng 1 WD21X10060 (Solenoid kit) and 1 Waterline (Water line)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Cedar Park, Texas 78613
David S
Job Details:
06/03/2021
"Arrived on site for fridge lights and freezer light being out. I inspected the unit and work area. I replaced the freezer light and found all but 2 lights came back on. I replaced the lights under the ice marker and found the, all working. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWQ00
Near Cedar Park, Texas 78613
Kayman
Job Details:
06/03/2021
Arrived onsite for refrigerator losing cool in both sections. I found svc pointer (W10403998) that matches the current symptoms. I replaced the ADC and the unit began cooling as designed. All fans running and no leaks detected during time of service.
We serviced a
MAYTAG DRYER
Model SDE515DAYW
Near Austin, Texas 78748
Jacob
Job Details:
06/03/2021
Arrived onsite for unit not starting. Checked voltage from the wall plug. No power was coming in a breaker was tripped. Turned on breaker. Checked voltage once again. Found that L2 to ground was only getting 22v. Showed customer of the issue. Let customer know to contact an electrician to fix the issue. No other issues at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS01
Near Dripping Springs, Texas 78620
Robert
Job Details:
06/03/2021
Arrived on job for complaints of error code. Confirmed code fir lost communication. Replaced both controls and test.
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Georgetown, Texas 78628
Tommy
Job Details:
06/03/2021
Arrived onsite for washer making loud noise. Upon arrival found unit washplate slightly damaged. Unit motor damaged and struggling to turn and bearing likely damaged.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
06/03/2021
Arrived on site for Not Cooling - Freezer Section - Side by Side Refrigerator. Ran diagnostics and found both condenser and evaporator fans not spinning. Both had good voltage going to them. Removed evaporator fan and installed new evaporator fan. Ordering condenser fan to return and complete the repair. Coming back with all parts JIC. ; ordrng 1 W10854034 (Cond Fan Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Cedar Creek, Texas 78612
Matthew
Job Details:
06/03/2021
Arrived onsite for refrigerator ice maker not functioning upon inspection found faulty ice maker harness. Unit was receiving 123vac from source but not at the end of the harness. Ordering harness and bringing back icemaker. Office to reschedule ; ordrng 1 W11348616 (HARNESS- ICE MAKER )
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Kyle, Texas 78640
Andrew
Job Details:
06/03/2021
"Arrived on site to replace outdoor and console facia. Replaced parts, tested unit, unit works good. Cut vent hose for customer as it was too long. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Leander, Texas 78641
Lou
Job Details:
06/03/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to several modules not working, I removed and replaced the modules and tested. All lights/modules are operating as designed and the same color. No water leaks observed during service, job completed."
We serviced a
MAGIC CHEF WINE COOLER
Model n/a
Near Leander, Texas 78641
David S
Job Details:
06/03/2021
"Arrived on site to Diagnose wine cool not cooling. Found no fans running. Gained access to the back of the unit and observed evidence of rodents. After removing the unit back panel I observed the compressor was hot to the touch and not running. Observed evidence of rodents in back panel, power cord was chewed on outer sheath. Then gained access to the control and was able to restart the fans but was it was still not running the compressor.
We serviced a
AMANA MICROWAVE
Model AMV2307PFB05
Near Austin, Texas 78724
Jacob
Job Details:
06/03/2021
Arrived onsite to replace blower motor to the unit. Replaced blower motor. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Leander, Texas 78641
Kayman
Job Details:
06/03/2021
Arrived onsite to install previously diagnosed parts. After installing the regulator I found the issue still remained. I called techline to report SR#7730913600 Liam. Using the supplied manometer. I found the unit has a gas supply pressure issue and will need the gas company to come adjust incoming pressure. Job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5230BDS1
Near Leander, Texas 78641
Kayman
Job Details:
06/03/2021
Arrived onsite for vent hood that is leaving grease on the cabinets and seems to be not filtering out all the grease. I tested the unit and found it working as designed. I did find some gaps between the cabinet and unit that is letting air out as the unit is operating. I attempted to push the sheet metal to close the gaps but some still remain. The vent box was coming off the wall so I pulled it out a little and verified airflow up through the vent. I resecured the vent. The unit is working as designed at this time and any gaps would be considered an installation issue. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Manor, Texas 78653
Scott
Job Details:
06/03/2021
"Arrived on site for dishwasher cook making loud noise when opening and closing . Hinges ,springs and pads all in good shape . Did add a touch of white grease to hinges . Door is opening and closing quietly and freely . Addressed heating issue . Instructed customer to start using rinse aid . No water leaks detected at time of service. Job complete Sr 7730916598"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Elgin, Texas 78621
Matthew
Job Details:
06/03/2021
Arrived onsite for range not igniting. Upon inspection found all igniters working. The issue is improper gas flow. Unit is hooked up to small propane tank and has a high pressure regulator attached. Unit needs a low pressure regulator to not disrupt the flow to the unit valve. Notified customer. Job complete
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Austin, Texas 78731
Luis
Job Details:
06/03/2021
"Arrived on site. Replaced reservoir,pumps,cap and grid cutter,powered u it on ran diagnostics all test passed
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bartlett, Texas 76511
Jonathan S
Job Details:
06/03/2021
Arrived on site to install previous diagnosed part. Removed torn door gasket and cleaned debris from door. Glued new gasket. Informed customer to allow 4 hours to dry. Job completed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Canyon Lake, Texas 78133
Robert
Job Details:
06/03/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL RANGE
Model RF367LXSY0
Near Georgetown, Texas 78628
Tommy
Job Details:
06/03/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit element and tested. Unit is now operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near Spicewood, Texas 78669
Brandon
Job Details:
06/03/2021
"Arrived on site for customer complaint of unit not washing dishes, found failed sump assembly, I replaced sump, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Del Valle, Texas 78617
Jacob
Job Details:
06/03/2021
"Arrived onsite for unit not sealed correctly and not making ice. Tenant said the door was bent down and they pushed it up and since then it has sealed better. Looked at the door and door was sealing properly, no issues with the door. Looked at the ice maker, found that the connector was not connected for power. Re connected ice maker. Ice maker started working and poured in water. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, Texas 78738
Brandon
Job Details:
06/03/2021
"Arrived on site for customer complaint of broken heater, I replaced heater, unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austin, Texas 78738
Luis
Job Details:
06/03/2021
"Arrived on site for no ice and cooling issue. Found no response from deli control,removed deli control from housing found broken wires and defective control,removed deli drawer found evaporator incased in ice. Diagnosed unit will need harness assembly for evaporator,deli control and deli door,customer will need to defrost unit 24hrs before return visit.; ordrng 1 W10815669 (Deli door) and 1 WPW10769076 (Deli control), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Lakeway, Texas 78734
David Z
Job Details:
06/03/2021
"Arrived on site to install previously diagnosed parts to resolve failed drain pump. Vacuumed out remaining water and replaced drain pump. Retested unit and verified it is draining properly, with no leaks found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Kyle, Texas 78640
Kevin
Job Details:
06/03/2021
"Arrived on site and inspected refrigerator and found evaporator drain is frozen over, cleared ice and steamed drain and it is draining but very slowly, used a 1/4 inch water line to attempt to snake drain and it will only go down 2 inches. Drain is collapsed, blocked.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Georgetown, Texas 78628
Tommy
Job Details:
06/03/2021
Arrived onsite for unit no cool. Upon arrival found all fans and compressor running. Unit had no frost on evap. Unit will require sealed system. Spoke with customer on cleaning unit fc before next call. As unit fc has liquid in in and is molding. Office to reschedule with sealed system tech.; ordrng 1 W10507884 (Compressor kit)
We serviced a
MAYTAG DISHWASHER
Model MDB4409PAB0
Near Taylor, Texas 76574
Wesley
Job Details:
06/03/2021
Arrived onsite and replaced failed drain pump. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Georgetown, Texas 78633
Jonathan S
Job Details:
06/03/2021
Arrived n site for microwave sparking and door open and closed error. Inspected unit and work area. Found shelf in unit and sparking at back left corner. Tested door operation and found upper interlock not making good contact with door. Added touch up paint to cavity and as able to adjust interlock. Tested operation. All tested good. Informed customer to allow 4 hours for paint to dry and not use microwave rack when heating 2 items at once.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHSC239DSB2
Near Wimberley, Texas 78676
Robert
Job Details:
06/03/2021
Arrived on job for complaints of warm temperature. Found the bimetal open and evaporator covered in frost. Replaced bimetal and removed ice.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Little River-Academy, Texas 76554
Tyler
Job Details:
06/03/2021
(Tw) Arrived onsite for led lights in fridge/freezer not working properly. Found freezer led burnt out. Replaced led light. Unit is now functioning as designed. All lights are illuminated and bright. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Buda, Texas 78610
Leonardo
Job Details:
06/03/2021
Arrived on site to test unit for burning smell and sparking. Test unit and found shorted diode and capacitor. Ordering new diode and cap office to reschedule. ; ordrng 1 W11256462 (Diode) and 1 W10850446 (Capacitor)
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FS1
Near Lakeway, Texas 78734
David Z
Job Details:
06/03/2021
Arrived on site to install previously diagnosed elements to resolve intermittent operation. Installed both rear burners and tested. Found unit working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Del Valle, Texas 78617
Jacob
Job Details:
06/03/2021
Arrived onsite for unit shutting off. Looked at the unit and had no power. Flipped on the breaker. Checked the voltage and unit had 240v. When testing the unit. Saw sparks coming from the control board. Need to order a new control board. Took pic of closing documents. Office to reschedule ; ordrng 1 W11528352 (CONTROL )
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW1
Near Round Rock, Texas 78664
Jimmy J.
Job Details:
06/03/2021
Arrived on site for Odor and mold on the interior rubber seal. Rubber seal needs to be replaced please. Found bellow heavily stained with mildew. Removed bellow and installed new bellow. Ran washer on rapid wash to check for leaks. No leaks detected.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, Texas 78734
David Z
Job Details:
06/03/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Buda, Texas 78610
Kevin
Job Details:
06/03/2021
"Arrived on site and inspected icemaker and confirmed it is getting correct voltage, took one picture. Jumped LNV end valve will run and fill icemaker. Icemaker motor has failed and will need to be replaced ; ordrng 1 W10882923 (Icemaker) and 1 Wpw10349187 (Valve)"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Wimberley, Texas 78676
Robert
Job Details:
06/03/2021
Arrived on job for complaints of leaking. Found the leak is in the front bottom of door. Instructed customer to clean glass before each load to get proper seal.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS04
Near Spicewood, Texas 78669
Brandon
Job Details:
06/03/2021
"Arrived on site to replace ice maker, after replacing unit tested good."
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES1
Near Georgetown, Texas 78628
Tommy
Job Details:
06/03/2021
Arrived onsite for refrigerator not closing bottom and ice on bottom. Upon arrival found fc was 18 degree to warm to call for ice to ice maker. Also found unit fc gasket and drain tube clogged and damaged. Ordering unit gasket and returning with unit drain tube. ; ordrng 2 WPW10436250 (Gasket)s
We serviced a
WHIRLPOOL DISHWASHER
Model SDU50011
Near Georgetown, Texas 78628
Tommy
Job Details:
06/03/2021
Arrived onsite for dishwasher with no power. Upon arrival found unit was on a switch and was still operating as designed. Showed customer switch. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS3
Near Kyle, Texas 78640
Leonardo
Job Details:
06/03/2021
Arrived on site to replace door and control board per Techline. Found new board to be different connections from old one. Called Techline and let Techline right parts were ordered. 7730872092
We serviced a
GE MICROWAVE
Model JVM1540DP1BB
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/03/2021
Arrived on site to test unit for no power. Found fuse was blown. Replaced fuse and checked door switches. Door switches tested good. Tested unit and fuse blew. Would like to return with a few fuses. ; ordrng 3 WPM0805101 (fuse 20 a)s
We serviced a
GE WASHER
Model GTW845CSNWS
Near Cedar Park, Texas 78613
Kayman
Job Details:
06/03/2021
"Arrived onsite for washer not draining all the way or leaving wet clothes at the end of the cycle. I ran diagnostics and found 26,48,66,27,8 stored in the unit fault section. I checked each error and the corresponding comments and all checks passed. I found the drain hose too far down into the stand pipe so I corrected. I found the suspension is failing and when you push down on the basket it will bounce up and down and knock around. I am ordering the Suspension(WH03X31498) x 4. No leaks detected during time of service. Office to R/S due to part availability. ; ordrng 4 WH03X31498 (Suspension rod)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXV006
Near Cedar Park, Texas 78613
David S
Job Details:
06/03/2021
Arrived on site you follow up on door not leveled properly had spoken with KY and learned bolt on right hand door was backing out. I then leveled the doors and applied lock tight to the bolt that was backing out. Instructed the customer to leave door closed for 30 min. Unit is now functioning as designed. Call complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Austin, Texas 78721
Scott
Job Details:
06/03/2021
"Arrived on site for food freezing in fresh side . Found diffuser door stuck open . Replaced diffuser, all checked normal in diagnostics. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Taylor, Texas 76574
Wesley
Job Details:
06/03/2021
"Arrived onsite and found compressor and fans running, however no cooling and no frost pattern and oil leaking near the compressor. Advised customer that sealed system repair would be needed. Office to reschedule. . ; ordrng 1 W10756020 (Compressor) and 1 WPW10143759 (Ive drier) and 1 W10913906 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model 665.12793K311
Near Georgetown, Texas 78628
Tommy
Job Details:
06/03/2021
Arrived onsite for unit dropping during the cycle upon arrival found unit error code F8E1 long drain. Found drain hose was clogged cleared and tested. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Austin, Texas 78739
Luis
Job Details:
06/03/2021
"Arrived on site for cooling complaint. Both sections reading 70? ran diagnostics found fans not powering off,power cycled unit fans powered on ran diagnostics fans not powering off,compressor not running. Replaced main control same issue with fans not powering off and compressor not powering on. Ordering ui and Orion control. ; ordrng 1 W11099340 (Ui) and 1 W11131873 (Orion control), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kyle, Texas 78640
Kevin
Job Details:
06/03/2021
"Arrived on site and inspected dryer and found customer is experiencing long dry times, used airflow meter and found it is restricted but not completely blocked. Vent exits home on immediate wall to the left. Checked vent outside and removed some lint buildup and when checked with meter again it shows good. Also found debris caught in felt ring and cleared it. No further repair is needed at this time, job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Burnet, Texas 78611
Cliff
Job Details:
06/03/2021
Arrived on site to replace control for washer. Replaced part and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Leander, Texas 78641
Lou
Job Details:
06/03/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to replace the hv control and valve due to the water dispenser dripping. Before replacing parts, I inspected/tested the water dispenser and found the facade is getting stuck in the switch area and not shutting off. I removed and replaced the valve and adjusted the facade and added some manufacturer approved grease to allow it to slide in and out easier. Retested and dispenser is operating as designed. No further water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Austin, Texas 78746
Kevin
Job Details:
06/03/2021
"Arrived on site and inspected dishwasher and found wash motor has failed, after replacing it began a normal cycle and washer is progressing normally, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near New Braunfels, Texas 78132
Noah D
Job Details:
06/03/2021
"Arrived on site to inspect unit for leaking from dispenser, upon inspection confirmed the crack and replaced part, tested unit for leaks and found no issue. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Georgetown, Texas 78628
Jonathan S
Job Details:
06/03/2021
Arrived on site to install previous diagnosed part. Removed failed thermostat and installed new. Performed air flow test and found green light. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Georgetown, Texas 78633
Jonathan S
Job Details:
06/03/2021
"Arrived on site for refrigerator not dispensing water producing ice. Inspected unit and work area. Tested water dispenser operation with filter bypassed and found no water through dispenser. Inspected floor and found scratches from refrigerator being rolled out. Pointed scratches out to customer before removing unit. Tested main inlet valve to dual valve and found failed filter housing. Customer requested to replace filter. Removed failed filter housing and installed new. Cycled ice maker and flushed water through dispenser. Cycled ice maker again, due to air in line. All tested good, no water leaks detected. Informed customer on updated ice maker, unit still has the original ice maker. If stops making ice will need updated IM with wire harness."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Leander, Texas 78641
Lou
Job Details:
06/03/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the UI with harness and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHZ01
Near Spicewood, Texas 78669
Brandon
Job Details:
06/03/2021
"Arrived on site to replace handle and set screw, found new handle was damaged in box, ordering handle. ; ordrng 1 W11416489 (Handle) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
06/03/2021
Arrived on site for refr freezer seal moisture always. Found all door gaskets sealing and seating properly against cavity. Explained to the customer these areas that are wet are normal from the defrost heaters inside the cavity of the fridge. No excessive frost or areas of concern found inside the freezer. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, Texas 76542
Al
Job Details:
06/03/2021
Arrived on site and inspected washer not working just sensing.Confirmed the complaint and found the valve was defective causing the malfunction.Removed and replaced it and unit tested as designed.JOB COMPLETE
We serviced a
WHIRLPOOL DRYER
Model MED7230HW0
Near Kingsland, Texas 78639
Cliff
Job Details:
06/03/2021
Arrived on site to diagnose a dryer that is not heating. Found failed element and replaced it. All is working properly at this time in unit. Did note external venting has restriction and this will need to be corrected prior to the customer using unit.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Temple, Texas 76502
Jonathan M
Job Details:
06/03/2021
"Arrived on site for a washing machine that won?t make selections. Inspected unit and work area. The customer advised that his main complaint is that the user interface is sometimes non-responsive. He advised that sometimes it?ll work fine but other times he won?t be able to change the selection of the wash cycle or change any settings of that wash cycle. He advised the only thing he?d be able to do is to power it off and power back on. He did state that if he unplugs the unit for 30 minutes, it sometimes begins to work. The customer advised that he did pull the air codes off the unit when he was talking to customer service but ended up clearing the area codes present. Check the unit first order codes and could not find any. When ahead and replaced user interface console to fix the non-response in the User interface. Tested the unit in an auto test and the unit ran as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVWC500VW1
Near Round Rock, Texas 78665
David S
Job Details:
06/03/2021
"Arrived on sight for washer filling with water. Inspected unit in work area. Filled the unit with water, put the unit into a drain and spin. Found the unit spinning with no issues and draining properly. Cleared water out of the water valve housing. Found the water valve was weeping and dripping into housing . Spoke to customer about needing to replace the valve. Job complete. No water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN506EPA01
Near Austin, Texas 78746
Luis
Job Details:
06/03/2021
"Arrived on site for ice issues. Per customer unit made too much ice then stopped making ice. Found shut off arm raised to off position,lowered shut off arm test arm operation unable to hear clicking noise while raising shut off arm diagnosed icemaker not shutting off when arm is raised unless raised to the height max unit will need a new icemaker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, Texas 78665
David S
Job Details:
06/03/2021
"Arrived on site to install previous diagnosed parts gained access to the fresh food evaporator. Replaced drip pan and evaporator cover. Found the thermistor in correct position. Reassembled unit, powered it on and insured it was in basic reforest. Unit its now working as designed and no leaks were observed. Call complete."
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near San Marcos, Texas 78666
Andrew
Job Details:
06/03/2021
"Arrived on site to test unit for no power. Verified proper voltage to unit. Cooktop does not have recommend 3/16? vent cutout on cabinet needed as stated in installation instructions. Found fuse blown on module. Replaced fuse, powered unit on. As soon as I pressed power button unit popped and same fuse was blown. Recommend replacing module and display. Office to reschedule. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS11
Near Bastrop, Texas 78602
Matthew
Job Details:
06/03/2021
"Arrived onsite for refrigerator ice maker leaking. Upon inspection found fill cup frozen over causing ice maker to over flow and leak on filling. Removed ice and tested. Ice maker did not leak on fill test. Customer is beginning to have past reoccurring. The valve, fill tube and ice maker have all been replaced in the past. Checked water pressure and was high. On test should have gotten 10 oz of water in 8 seconds, instead got 20oz of water. Manually adjusted valve. If this does not correct the issue customer my need Water pressure regulator and valve. W10786952 and 8212547RP. Customer will monitor adjustment."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Canyon Lake, Texas 78133
Noah D
Job Details:
06/03/2021
"Arrived on site to inspect unit for not cooling freezer side, upon inspection found the evap on freezer side was leaking in a large dent causing a stop of frost. Ordering evaps, compressor and access valve. Office to reschedule ; ordrng 1 TJ90SF8404 (ACCESS ) and 1 W10239732 (evaporator) and 1 W10643261 (evaporator,dual-rc) and 1 W10695094 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Temple, Texas 76502
Jonathan M
Job Details:
06/03/2021
"Arrived onsite for a washing machine that is leaking from the left rear. Inspected unit and work area. Ran the unit through and auto test and found the unit leaking water from the water valve housing when one of the valves was energized.Replaced water valve and housing and tested the unit. The unit began working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Temple, Texas 76504
Tyler
Job Details:
06/03/2021
"(Tw) Arrived on site for range tripping breaker. Upon arrival confirmed complaint. C/S this started happing after a lightning storm. Outlet receiving 240v, terminal block was intact, ACU receiving proper voltage. Upon further inspection, found broil element terminal exploded and burned other harness wires in that area. Also, bake element had continuity and ohmed at 22.6. Ordering broil element and main harness. Confirmed with SR harness availability.; ordrng 1 W10856603 (Broil element) and 1 W11134841 (Main harness)"
We serviced a
GE COOKTOP
Model JP356SM3SS
Near Killeen, Texas 76549
Al
Job Details:
06/03/2021
Arrived on site and inspected GE cooktop front right burner issues.Confirmed the complaint and ordered the infinite switch and 12 element.Office to schedule return services due to part availability.NEEDS MORE WORK ; ordrng 1 WB23M8 (Range infinite switch (Front Right Dual Burner)) and 1 WB30T10151 (12 Element / Front Right)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Temple, Texas 76502
Tyler
Job Details:
06/03/2021
"(Tw) arrived on site for washer needing previously diagnosed actuator. Upon arrival disassembled and replaced actuator. Reassembled unit, recalibrated, ran high speed spin and agitation test. Unit now shifts between each mode as designed call complete."