"Arrived on site and inspected dryer and found incoming power is good but dryer will not start. Spoke with SW and checked outgoing power from control board from light blue wire to neutral and there is no voltage. Relay on control board has failed

Replaced door checked door seal good.

Arrived on site to test unit for gas smell. Ran oven and oven heated to 350 no gas smell job complete.

Arrived onsite for refrigerator not cooling. Upon arrival found unit starting device give unit 0.43 amps and found starting device damaged and warm to touch. Turning unit compressor off and on. Replaced starting device and tested. Unit is now operating as designed. Job Completed.

"Arrived on site to install previously diagnosed and ordered parts. Due to the control panel failure and the interior bulb being burnt out, I removed and replaced both parts and tested. Unit is operating as designed. Job completed."

"Arrived on site for water issues. Tested dispenser with filter and bypass installed loud hammering noise diagnosed after not passing through filter head correctly,replaced filter head checked water connections no leaks,tested water dispenser unit working as designed.

"Arrived on site for customer complaint of broken caster and noise issue, I replaced left side front caster, and added shims to right rear so unit would set level. Unit tested good."

Arrived onsite for oven not operating correctly. Upon arrival found unit issue was unit door. Glass scratches and handle falling off. Third time to tighten handle. Ordering new handle bracket screws and glass. Office to reschedule upon receiving.; ordrng 1 W11389703 (Bracket) and 2 W11428245 (Screws)s and 1 W11176456 (Glass)

"Arrived on site to install previously diagnosed dispenser and drain pump to resolve dishwasher not running. Installed new drain pump and dispenser, then retested unit. Verified all is working as designed. Ran through diag cycle.

Arrived onsite for dryer tripping breaker. Upon inspection I found the power cord at the terminal block had a thermal event and burned some of the wires in half. The terminal block was damaged from this so I replaced the terminal block with the provided kit. The customer provided me with a new power cord that I installed for them. I tested the unit and it is working as designed at this time. Job complete

Arrived on site for Noise when it starts every time. Used a cup with water to test microwave for noise. When microwave blower turns on when the start button is pressed you can hear the damper opening and making contact with the metal vent box in the cabinet above the microwave. This is the metal box that vents air out of the microwave to the exterior of the home. Customer was relieved to know there wasnt anything wrong with the microwave itself. No repair needed. Job completed.

"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and shaped it with my heat gun. Tested the door/gasket and unit is operating as designed. I recommended that the customer keep the right door closed for a few hours to allow the gasket to form with the door and chassis. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the failure of the sump/motor assembly and control panel, I removed and replaced both and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for refrigerator RC top and FC lights not working. Inspected unit and work. Gained access to FC module and jump circuit. Found failed FC module Removed module and installed new. Tested light operation. All tested good, no water leaks detected during service."

"Arrived on site for refrigerator making abnormal noises. Customer stated failure sound like freezer fan is hitting something and happens intermittently. Inspected unit and work area. Performed diagnostics mode and tested all moving components. Was not able to get fault to occur. Attempted to let unit run in normal mode and unit went in to defrost mode. Gained access to evaporator and found no ice ball buildup. Removed evaporator fan motor and installed new. Tested operation. All tested good, no water leaks detected. Spoke with customer on user care guide and operation."

"Arrived on job for complaints of dryer making noise. Found loose component and tightened it. Tested unit, no noise."

"Arrived on job for complaints of ice not making ice. Found that water pressure too low, not filling up ice tray and causing it to freeze over. Recommend replacing filter housing and water filter. Customer to provide water filter. .; ordrng 1 5304522623 (MANIFOLD )"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to remove and replace the condenser coil, but once I removed the back cover, I found where the refrigerant leaked out from the unit. I found that the lokring on the line just behind the condenser fan had leaked. I removed the lokring and made a sleeve from copper tubing and made a joint for the lines to join. Removed and replaced the UV dye drier and vacuumed the system. Pressures held good. I installed 4.5oz of R134a refrigerant and monitored pressures and my welds. Unit held pressure good and no leaks found on the new welds. No water leaks observed during service, job completed. Condenser coil not needed at this time."

Arrived on site to diagnose a range with a damaged door panel. Found stainless skin separating from door glass. Panel will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11249559 (Panel)

Arrived on site to diagnose a dryer that is not heating. Found cutoff t-stat open preventing power from reaching heating element. Replaced cutoff from personal stock and tested unit. Found all is functioning properly at this time. Cutoff pt# 279816; used 1 279816 ( Cutoff) from stock

Arrived onsite to replace previously diagnosed parts. Replaced board and thermistor. Tested unit in force defrost and unit completed circuit. Unit is functioning properly. Job complete.

Arrived on site to replace drain pump and manifold and board. Replaced all parts test unit and unit not washing. Will order new sump and motor office to reschedule. ; ordrng 1 W11416362 (Sump and motor)

Arrived on site to install new control and overlay to resolve broken control. Installed new parts and retested. Verified unit is working as designed. Call complete.

Arrived on site to install previously diagnosed part. Installed screw. Panel is now secure to door. Job completed.

"Arrived on site to install previously diagnosed console. Replaced console, tested unit, unit works good. Customer stated his wife the one who will be connecting unit to WiFi. Job complete."

"Arrived on site for washer making loud noises in spin mode and will no long go into spin cycle. Inspected unit and work area. Found unit unplugged. Plugged unit in and found drain pump activating. Attempted diagnostics mode and no response. Removed control and installed new. Powered unit up and performed diagnostics mode. Unit was unbalanced at time of test cycle and stop before spin mode. Was going to level unit and test again.

"Arrived on site to replace previously diagnosed washer dispenser, I gained access to the inner cabinet and removed the dispenser hoses one by one, I replaced the dispenser and observed no leaks, job complete."

Arrived on site to diagnose a washer that is not cycling properly. Found control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite for washer making abnormal noise. Upon inspection I was not able to recreate the noise in diagnostics. I found service pointer (W11520474 Rev A) regarding a noise coming from the control in normal operation but would not happen during diagnostics cycles. I replaced the main control via svc pointer and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. I advised the customer to monitor the unit for noises. Job complete.

Arrived on site to test unit for broken spring found one spring broken. Test unit and unit test good job complete.

Arrived on site for ice maker leaking ( stand alone ) . Found drain hose off external cracked . Ordering discharge tube . Dropping off to customer only so plumber can install. Call to set return ; ordrng 1 W11038865 (Discharge hose)

Arrived on site to inspect leaking dishwasher. Unit was next door. Found the customer pulled the unit out by the door causing the door to come off of the hinges and not allowing it to close properly so I could test it. Needs more work ; O-emld tckt

"Arrived on site for dented door panel ,ordering panel . While there customer also was having error code when using dw . Found vent and drain error . Ordering drain pump and vent . No water leaks detected at time of service. Call to set return ; ordrng 1 W11461694 (Door panel ss) and 1 W11416460 (Vent) and 1 W11545539 (Gasket) and 1 W11412291 (Drain pump)"

After reconnecting it started a cycle and then canceled it to activate drain pump and it is no longer leaking, job complete."

"Arrived on site to diagnose oven door that has broken front glass, upon arriving I found that the oven doors front glass panel has completely shattered from what I can tell and the customers description, the screw holding in the upper bracket to the glass was loose, the customer said he heard it fall just before the glass shattered. I am ordering the front glass, name plate, top bracket and two screws to complete the repair. Office to reschedule return service when the parts arrive.; ordrng 1 W11176456 (Glass door front) and 2 W11178521 (Nameplate)s and 1 W11389703 (Bracket) and 2 W11428245 (Screw)s"

"Arrived on site to diagnose refrigerator not cooling, upon arrival the customer informed me that the unit stopped cooling and started cooling again while they were on vacation, he said he spoke with his neighbors to inquire about an outage and they said there wasnt one, he had no flipped breakers as well. He was concerned about an odor as well, I found liquid pooling at the left hand gasket at the bottom of the door, I cleaned it out and now the unit shouldnt have the reoccurring smell. Temps in the unit are within normal operation, I found that the unit is operating properly as designed. Due to the unit unexplainably stopping cooling randomly and starting again, I replaced the control, the unit is functioning properly as designed. Job complete."

"Arrived on site for customer complaint of unit not dispensing water and not creating ice, customer had pulled unit out, may have just been a kink in the supply line, unit tested good at time of service."

Arrived on site for customer complaint of back right burner missing the burner cap. Ordering burner caps to be shipped to customer. ; ordrng 1 W10831828s2c (Burner head) and 1 Cnote (Ship part to customer)

"Arrived on site for BOTTOM OF FRIDGE DOOR GASKET IS FALLING OFF ON BOTTOM LEFT-GASKET SLIPPED UNDER PLASTIC. Found bottom section of gasket is inserted into frame correctly, but the sleeve that holds the gasket in place is damaged making the gasket not seat against the door frame properly. The bottom section of the gasket is drooping down. The fridge is getting a good seal, but over time the drooping and gaps will only get worse. Tried using my heat gun to get it to seal, but it wouldnt change shape due to the damaged sleeve that the gasket sits in. Ordering new door LW10573334 and door gasket Wp2319265T to return and complete the repair. ; ordrng 1 LW10573334 (Door) and 1 WP2319265T (Gasket)"

"Arrived on site to install previously diagnosed sealed system (compressor, access stub, uv dryer, etc) upon installing new equipment I pulled vacuum and found no signs of leaks. Charged system with 4.25oz of refrigerant per manufacture and after restoring power and adding new start device that came with compressor that unit was failing to run and compressor was siezed up not pumping refrigerant through system. Informed in-house techs of findings. Will need office to reschedule once Availability of new compressor is known.; ordrng 1 W11506635 (Access valve) and 1 WPW10507886 (Compressor)"

"Arrived on site for Washed 1st load with no problem. 2nd load I get Code F6E3. Tried unplugging for a few minutes, but no improvement. Placed in diagnostics and F6E3 came on. No other error codes present. Cleared error code and tested control. Control faulty. Removed control and installed new control. Ran through two 15 minute quick wash cycles and washer is running as designed. No leaks detected. Job completed."

Arrived on site to install door switch to resolve door not reading as closed. Replaced left hand door switch and retested. Verified unit working as designed. Call complete.

Arrived onsite for dishwasher leaking. Upon arrival found leak was in water line which is a non warranty part. Let customer know that water line would need to be replaced but isnt considered a warranty part. Job Completed.

Arrived on site for poor washing and not heating . Ran diagnostics. Found very little water coming in . Will need valve .

Arrived on site to diagnose range with no burners working. Checked unit for voltage. Found 2 severed wires in the harness that burnt at the junction block. Ordering wiring harness and junction block. Office to schedule when parts arrive. ; ordrng 1 W11553447 (Wiring Harness)

Arrived on site for range not working. Ins unit and work area. Found plug wires burnt at terminal block. Removed plug at terminal block and found terminal block damaged from loose connection. Will need to replace terminal block. Removed failed terminal block and installed new. Spoke with customer on power cord and left with customer to replace. Not able to test operation. Job completed.

"Arrived on site to install previously diagnosed parts. Removed dishwasher from under cabinet and disconnected water line and drain hose. Removed heating element, lower spray arm, and upper spray arm. Installed new heating element, lower spray arm, and upper spray arm. Reconnected water line and drain hose. Turned on water to ensure water line was not leaking at the valve. No leaks. Ran through full diagnostics and dishwasher completed all cycles along with new element heating up to make water sizzle once diagnostics cycle was completed. No leaks detected. Job completed."

"Arrived on job for installation of previously diagnosed parts. Installed cam, gearcase, washplate, and actuator. During test, found that basket was bad. Additional AUTHO needed for basket. ; ordrng 1 AUTHO and 1 W10752719 (basket)"

Arrived onsite for dishwasher not drying and door falling open. Upon inspection found heating element to be functioning. No stored error codes at this time. Made recommendations on insuring hot water is supplied and continual use of rinse aid. Door was falling open due to springs not being attached to hinges. Secured springs and tested. Unit is functioning properly. Job complete

"Arrived on site to install fan scroll to resolve RC evap being frozen over. Melted down ice and replaced the fan scroll and thermistor. Tested unit in and out of diag mode and verified the fan is blowing as designed. Due to the large amount of solid ice built up, advised customer to defrost unit to reset it back to normal. Advised to line with towels and unplug unit for 24 hours. Call complete."

Arrived on site and inspected dryer and found 121 V on one leg but only 7 V on the other. Dryer does not have correct incoming power. Took pictures and explained to apartment management set an electrician will be needed to correct the problem. Job complete.

Arrived on site to test unit for glass getting dirty. Found inner glass was loose. Removed glass and secured glass correctly job complete.

"Arrived on site and inspected dishwasher and found it is not draining. Removed drain pump and found impeller is being blocked by one of the upper rack clips that had fallen off. Cleared drain pump and reattached clip and drain will now operate normally.

"Arrived on site to inspect dishwasher door springs issue. Upon further inspection, I opened the unit door and it would not stay open in the 45 degree position. I found that the spring cable links were broken/damaged. I removed and replaced both links and tested the door and it is operating as designed. No water leaks observed during service, job completed."

"Arrived on site and inspected the dryer and found airflow is restricted but it is heating properly. Vent is a periscope and inspected it and found it was clogged. Cleared it as best as possible but it is still showing restricted. Recommended that vent be replaced by a full size round vent to improve airflow velocity. No repair required with dryer. Collected service fee only, job complete."

Arrived onsite for unit not dispensing ice. Tested the unit and motor would not turn on. Upon further investigation. Found that the wires at the bottom the door were cut. Need whole door replacement. Ordered door. Needs authorization before returning. ; ordrng 1 LW11038917 (dor-fip)

Arrived on site to install part provided to customer by Whirlpool. Upon arrival I found WP had sent the customer the baffle filter. I found the issue was a loud noise coming from the baffle area. I put the unit into diagnostics mode and tested the baffle. I found the loud noise coming from a faulty baffle motor. I am ordering the motor and will return to install. The customer was also worried about product in their RC freezing by the air baffle. I advised the customer on how the airflow there comes directly from the freezer and can freeze things in that area of the fridge. Customer has two other upcoming services on WP appliances and is requesting all to be at the same time. Office to reschedule.; ordrng 1 W11164593 (Baffle)

"Arrived onsite for refrigerator not making ice. Upon inspection found ice maker turned off. Turned ice maker on and unit completed harvest cycle and filled. Customer will need to monitor ice production. Will monitor over the next 24 hrs.

Arrived on site to install previously diagnosed parts. I installed the new harness and lamp housing. I informed the customer the new bulb is not covered and they will have to be charged for it. They let me know the apartment maintenance team would replace it. I tested the new parts with my personal stock bulb. The bulb is working as designed. I then used a microwave safe cup and tested the MW. I found it working as designed. Call complete.

"Arrived on site to diagnose dishwasher that is deteriorating. Customer pointed out he found some plastic pieces and dispenser door is not closing, and upper rack is sagging. Found adjusters cracked and not supporting the rack, and dispenser isnt latching. Ordering new dispenser and adjusters to resolve. Office to schedule when all parts arrive. ; ordrng 1 W10861000 (Dispenser) and 2 WPW10609586 (Stabilizer)s and 2 WPW10251047 (Cover)s and 1 WPW10609579 (Left adjustor) and 1 WPW10609578 (Right Adjustor) and 2 WPW10627763 (Rack Lever)s"

"Arrived on site for customer complaint of unit not washing well on top rack found upper spray arm not rotating properly, found wash motor had good pressure, ordering tube, manifold, spray arm, and adapter cover. ; ordrng 1 WPW10340745 (Tube) and 1 WPW10571949 (Manifold) and 1 WPW10605345 (Spray arm) and 1 W10463892 (Adapter)"

"Arrived on site to test unit for long fill. Found bad valves. Verified voltage was correct. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."

Arrived onsite to replace previously diagnosed parts. Replaced control and valve. Calibrated and tested unit. Unit is functioning properly. Job complete

Arrived on site for dishwasher leaking . Found leak from diverter motor and drain motor seal . Ordering sump and motor and drain motor also clamp for drain hose call to set return ; ordrng 1 370445 (Clamp) and 1 WPW10531320 (Drain) and 1 W11178672 (Sump)

"Arrived on site for washer not spinning correctly. Upon arrival I found an f7e1 error indicating a speed fault detection. Upon further inspection I found the teeth of the gear case and hub full stripped out and not grabbing tub to spin it correctly. After customer approval I installed both needed parts, reassembled and tested unit and found it fully functioning as designed. Informed customer unit is ready for use. Call complete"

"Arrived on site to diagnose oven burners not igniting or intermittently igniting, upon arrival I found that the units burner caps are completely wrong and wont even sit properly on the burner heads, I am ordering the burners caps and the burner heads just in case to complete the repair. Office to reschedule return service when parts arrive. ; ordrng 1 W11344538 (Burner caps) and 2 W11344539 (Burner head)s and 4 W11344742 (Burner heax)s and 1 W11344746 (Burner head)"

"Arrived on site to install previous diagnosed part. Gained access to inlet valve. Removed failed inlet valve and installed new. Assembled unit and tested operation. All tested good, no water leaks detected.

Arrived on site for washer needing previously diagnosed tub skirt. Upon arrival I installed needed part then reassembled and tested u it. Found unit is no longer leaking from skirt and is functioning as designed call complete.

"Arrived on site for no cool. Powered unit on from main power switch,compressor and fans not running,controls unresponsive found unit Stuck in showroom mode,exited showroom mode ran diagnostics passed exited diagnostics exited showroom mode and entered standard cooling compressor and fans powered on."

"Arrived on site to replace switch, ice container, and harness, after replacing, unit filled and harvested, but there is a short in the wiring so the light is not coming on.

Arrived on site for ice issues. Diagnosed optics not shutting off icemaker replaced optics icemaker ran through a cycle and filled with water

Arrived on site to test unit for RC not cooling. Found FC thermistor is open. LL RC light module out and bin broken.Office to reschedule. ; ordrng 1 WP2306010 (Thermistor) and 1 W11348580 (Bin) and 1 W11462342 (Module)

"Arrived on site for a refrigerator with water not dispensing properly. Upon arrival the customer stated they had additional issues. They found that the unit was also not cooling properly in the RC and FC. I checked temps and found the FC at 18?F and the RC at 58?F. I then put the unit into diagnostics mode and tested all airflow components. The FC fan never turned on, and you could hear the air baffle struggling to move back and forth. I then gained access to the evap and found a good frost pattern. While gaining access I found the evap fan intermittently turning on for a second and then back off over and over again. I checked voltage to the fan motor and found fluctuating voltage going to it. I tested a short defrost and found it working as designed. This indicates a bad control. I tested the water dispenser and found it spitting out water. I gained access to the back of the unit and found the plastic water line kinked. I adjusted this and then tested the water again. The water was dispensing as designed. I found a bad control on the unit. I advised the customer that until we replace the control we cannot truly test the baffle and fan motor. The customer accepted. Ordering all parts. The office to reschedule.; ordrng 2 W10316760 (Thermistor Kit)s and 1 W11089236 (Control)"

"Arrived onsite for found hinge rubber removed and tested unit is operating as designed. Job Completed."

"Arrived on site to diagnose cooktop that is not lighting 2 of the burners. On arrival customer showed me that 2 of the burners would spark, but never ignite. Tried moving cap and head, and LF and RR burners still wouldnt ignite. Called tech line and talked with STEVE, SR7731469609. Tech line advised replacing the affected burners from the orifice holder upwards completely to resolve. Ordering all parts for the 2 affected burners. Office to schedule. ; ordrng 1 W11246765 (Front Electrode) and 1 W11220380 (Rear Electrode) and 1 WPW10597129 (Burner caps) and 1 W10594399 (LF Orifice Holder) and 1 W10597159 (RR Orifice Holder) and 1 WP8286813 (LF Burner Head) and 1 8286815 (RR Burner Head)"

"Arrived on site to diagnose an oven/microwave combo that is not keeping time. Found no errors in diagnostics and performed factory reset on controls. Advised customer that depending on incoming frequency of electricity, time may run slow or fast depending on any hertz rating other than 60hz. No further repairs needed."

"Arrived on site , replaced gearcase and slider . Ran load calibration and test wash all checked normal. No water leaks detected at time of service"

Arrived on site and inspected washer not starting. Customer pressed the power button and the unit turned on as designed. Entered diagnostics and found there was an F2E1 stuck button error. I preformed the encoder test to unstick any keys that were causing the malfunctions. Unit works as designed. Job complete

Arrived on site for a washing machine that?s not agitating and it?s making a clicking sound. Inspected unit and work area. Found a cam disengaged from the shifter causing the issue. Replaced shifter with updated part and tested the unit. Unit is now working as designed. Call complete. ; used 1 W10913953 (ACTUATOR) from stock

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced detergent dispenser and tested the unit. The unit is working as designed. Call complete.

"Arrived on site and inspected side by side refrigerator not cooling properly. Took temperatures and got 41 in freezer and 64 degrees in the ff section. Amp draw on compressor was .8 both condenser and evaporator fans were functioning. Called SW and verified this is a sealed system repair. Order parts needed and will return with all previously ordered parts. Order authorization, sealed system technician and 2 hours. Office to schedule return services.; ordrng 1 WPW10662129 (CAPACITOR) and 1 W10139462 (Compressor Kit) and 1 WPW10189190 (START-DEV) and 1 WP978025 (Valve)"

Arrived on-site to test unit for lower spray arm melting. Found lower spray arm sitting on top on heater melting. Replaced lower spray arm and heater still had a lot of plastic on it. Needing new heater to fix issue. Office to reschedule. ; ordrng 1 W10518394 (Heater)

Arrived on site and inspected front load washer leaking. Confirmed the complaint and found the bellow is ripped causing the leaking. Ordering the bellow. Office to schedule return services. ; ordrng 1 W11314648 (BELLOW)

Arrived onsite for a dryer that is not powering on. Inspected unit and work area. Plugged in the unit and found the unit not powering on. Tested voltage at the terminal block and found proper voltage. Tested voltage to the user interface and found proper voltage but the UI not turning on. Opened the door and closed it and found the UI turn on but the power button and start button not working properly. Ordering UI for repair. Office will need to contact the customer to reschedule service due to an out of stock and PSP item. ; ordrng 1 W11378949 (CONSOLE )

Arrived on site for washer not turning on. Upon arrival I confirmed unit was receiving stable 120v connection. Tried entering diagnostics but unit failed to entere on multiple attempts. After inspection of ACU I found diagnostics low on ACU was randomly turning on then failing and turning off. Ohmed drain pump and found it within spec at 20 ohms. I replaced ACU and reassembled and tested unit. Found washer could run through all cycles as designed with no further issues or leaks during repairs. Call complete

Onsite to install previously diagnosed parts. Replaced UI console. Unit now functioning as designed. Call complete.

"Arrived on site for a dryer that?s tripping the breaker every time the unit is turned on. Inspected unit and work area. Confirmed the customers complaint and check voltage. Found the correct voltage coming from the wall. The customer advised that the unit started messing up when he tied the neutral line to the line one side by accident and that ever since he corrected the wire connectors, the unit still has not been working. Checked continuity through the power cord and found the neutral and ground showed continuity together on both sides. Found the issue with the neutral line wire being screwed down onto the ground screw and connector. Remove the neutral line from the ground and placed it back on the neutral say connector. Plug the unit in and now the unit is working as designed.

"Onsite for fridge not dispensing water or ice. When dispensing, rear ISO valve only receiving 70v, no voltage from valve to ground. Found diode in harness needs replacing. Ordering harness w/inline diodes. Office to reschedule.; ordrng 1 W11229025 (Rear valve harness)"

Arrived on site and inspected front load washer leaking. Confirmed the complaint and found the bellow is damaged in the front causing the leaks. Ordering the bellow. Office to schedule return services. Needs more work ; ordrng 1 WP8182119 (BELLOW)

"Onsite to install previously diagnosed parts. Replaced control. Adjusted and installed lower door using pins for the hinges Tested unit, bake and broil both turn on both upper and lower units, now functioning as designed. Call complete"

Arrived on site for a dryer that?s not heating. Inspected unit and work area. Confirmed the customers complaint and disassembled the unit. Found proper voltage at the terminal block and checked all heating components. Found the element had no continuity. Replaced the element and tested the unit. The unit begin working as designed. Call complete.

"Onsite for washer making noises when filling with water. In diag, no errors. Found cold valve barely opening, not allowing proper fill and causing unit to be noisy when filling.Ordering valve assy. .; ordrng 1 W11127357 (Valve assy)"

Onsite to install previou diagnosed parts. Replaced front right roller assy. Unit functioning as designed. Call complete.

"Arrived on site for broiler not cycling on during bake . Ran temp checks all is checking normal. Preheat is good . Element checked normal . Call tech , confirmed this model broil will strob on to assist bake element , but will not get cherry hot . Sr #7731466535. Job complete"

Arrived onsite for refrigerator making noise when running. Upon inspection found debris hitting when condenser fan was running. Removed debris. Tested unit and unit is functioning properly. No noise at this time.

"Arrived on site for a refrigerator with visibly broken parts. Upon arrival the customer stated a bin on the door had some cosmetic damage, and one of the pull out drawers kept falling out. Upon further inspection I found one of the rails on the shelf were not steady. One of the rivets on the shelf connecting the rail was loose and was allowing the rail to dip. This was allowing the bin to fall off and be unusable.

"Arrived on site for no cool. Removed damaged cover,housing,pan and evaporator cleaned oil due to leak,flushed system,replaced evaporator,compressor,cover,housing and drip pan. Vacuumed system down powered unit on found excessive oil still in system replaced drier again and attempted to flush system same issue excessive oil in system