"Arrived on site to install previously diagnosed parts on washing machine model MVW7232HW0. Inspected unit and work area. The customer advised she had already replaced her washer, and the one being worked on was in the garage with no water hookup but access to power. I replaced the wire harness W11568984 and then tested the unit. I found the machine began to lock the lid, spin, and attempt to call for water. Unit operates as designed with no leaks present during service. Call complete."

"Arrived on site for washing machine model WTW4105SW0 making banging noise during spin. Inspected unit and work area. Customer advised her niece may have identified the issue with drain hose banging against back of washer. Customer requested check just in case. Found unit unlevel with basket leaning against front panel. Leveled machine and ran diagnostics, revealing F0 E9 (off balance pause) error code from customer pausing mid-cycle on unbalanced load. Tested suspension and basket; both in good shape. Ran auto test; unit operated as designed but drain hose banged during spin. Adjusted washer placement to secure hoses; noise resolved. Reviewed loading procedures with customer to prevent off-balance issues. Call complete. No parts installed, and no leaks were present during service."

"Arrived on site to inspect range WFG535S0LS5 cooktop burners not functioning. Upon further inspection, the customer advised that the middle burner was not igniting. I tested all of the burners and found the middle burner was the only burner that would not ignite. I removed the burnerhead and disassembled the cap from the head and found a small amount of cooking grease/oils on the underside of the cap and in the burnerhead gas ports. I cleaned the assembly and reassembled the cap and head and retested. The burner would ignite, but it took a while for it to do so. I removed the burnerhead and cleaned the orifice holder and ignitor and placed the burnerhead back in place and retested and the unit is operating as designed. I made recommendations for use and care. No gas leaks detected during service, job completed."

"Arrived on site for electric dryer model NED4655EW1 that won't tumble but does heat. Inspected unit and work area. Tested dryer and found motor running, but basket would not move. Gained access inside and found belt broken with rollers stuck and hard to turn, causing issue. Used dryer repair kit 4392065 to replace both rollers, idler pulley, and belt. Reassembled machine and tested unit. Unit operates as designed. Call complete."

"Arrived on site to inspect range WFG550S0LZ5 broil not working. Upon further inspection, the customer advised that they attempted to use the broil function and could hear the clicking noise, but the burner never ignited. I tested the broil and could hear the ignitor arcing (clicking noise) and the gas coming from the burner, but the ignitor was not arcing. I pulled the unit out and gained access to the ignitor and harness and found the harness was cut. I removed and replaced the ignitor harness assembly and retested and the unit is operating as designed. No gas leaks detected during service, job completed. W11645866"

Arrived on site for lid not closing . Found left hinge bent and right might e slightly bent . Replaced both hinges . Lid is closing properly. No water leaks detected. Job complete

"Alright, i've done site for a refrigerator leaking water from the freezer. An arrival confirmed issue and found a clogged drain line, and after removing clog, I found unit is working as designed and no longer leaking call, complete."

"I've done site for refrigerator leaking water and not dispensing water properly. On arrival, confirmed, failure, and after further inspection. I found the cause of the leak was a fill tube from the factory, not inserted into the valve properly. And once it was inserted, leaking, had stopped and unit worked as designed call, complete."

"Arrived on site for refrigerator not dispensing ice or water. On arrival confirmed issue and upon further inspection.I found both the housing and the water valve had broken and werent allowing water to pass through but once I replaced both parts, I found the the reservoir tank also frozen over due to the temperatures being set at the max level. I instructed customer to allow unit to thaw out for twenty four hours before utilizing fridge again to allow the res tank to defrost properly. I found no leaks on site and unit working as design call complete."

Arrivec on site dropout oven not heating properly and front left burner not working. On arrival inconfirmed burner issuea found infinite switch w11129442 broken and not able to regulate power to burner. I replaced it and found burner working as designed and then test the oven at it's default calibration setting and after being set to 350 and taking six readings I found unit was averaging 351.5 and working as designed. I reported findings to whirlpool tech line Case#22103083. Call complete

"Arrived on site for washer and not completing cycles. On arrival found units stuck in drain loop and unable to inter diagnostics or function. I found control board bad and had to be replaced under S Code: S153EB. Replace w 11608056 and found washer, working as designed with no leaks call complete."

"Arrived on site for dryer, making a loud noise. On arrival, confirmed, failure and found the blow will hitting the housing again. But it was because the mounting bracket at the front of the motor had never been properly installed, and moto was coming loose when the belt tugged on it. I properly mounted motor to frame and found noise removed in unit working as design called complete."

"Arrived on site for washing machine model MVWP586GW0 not completing cycles and constantly draining. Inspected unit and work area. Customer advised she had to unplug the machine due to continuous draining. Plugged in unit and confirmed complaint; cycle cancel did not stop draining. Pressure hose and tub in good condition. Ran diagnostics, found F3 E1 (pressure system fault) error code. Removed pressure hose from control, blew through to tubno debris or issues. Replaced control W11657965 and tested unit. Unit operated as designed with no leaks present during service. Call complete. W11657965."

Arrived on site to replace damaged door and handle. Verified model and sn. Gave door and handle to maintenance. Job complete

Arrived onsite for cooktop WCGK5030PS00 'crooked'. Inspected with homeowner and could not find any issues. The builder make the call but does not respond. Found cooktop to be functioning properly. Homeowner will monitor. Job complete

Arrived on-site for WRQA59CNKZ00 upper refrigerator light not functioning. This is tenant lanlord situation. Lanlord stated unit is under warranty but could not provide proof onsite. Will need to confirm dispatch and confirm issues that need resolution.

Arrived on site for front right burner staying on and no cycling. Unit stays on high even when on low. Removed back panell found rf infinite switch was bad. Replaced switch. Verified operarion. Call complete.

Arrived on site for unit not tumbling. Inspected unit found belt had snapped causing unit not to tumble. Replaced belt from truck stock and tested. Unit is now functioning properly and as designed to job completed

Arrived on site to repair fridge and freezer door. Upon arrival site builder asked me to leave spare doors in storage. Confirmed with the office that it was ok to do that office approved. Job completed

Arrived on site for water inside freezer drawers and freezing over. Inspected unit and found fill tube for ice maker not installed properly and is facing up causing water to spill over took picture of it and uploaded to SD job. Replaced fill tube and secured with zip tie and metal tape. Tested ice maker unit is no longer leaking water at ice maker. Unit is now functioning properly and as designed to job completed. No one on site for signature

"Arrived on site for dispenser not dispensing. Upon arrival, builder, inform me that unit is dispensing. Customers complaining that soap is still left over in dispenser after wash. Showed builder copy of owner's manual stating dispenser can hold soap for multiple loads. Set detergent dispenser to highest setting. Unit is functioning properly and as designed to. No leaks present at this time job completed"

"Washer model WTW4955HW3: Verified pressure switch fault and drain pump running continuously. Removed and replaced control board w11608056. Recalibrated; washer ran auto test. Washing machine filled, agitated, drained, and spun. Washer working as intended. No leaks detected time of service. Control covered under S-code S153EB"

Arrived on site to diagnose microwave KMBT5511KSS01 that is not opening. Customer clarified power cycling will get the unit to work sometimes. I found touching any key throws an F2E1 error for stuck key. Ordering new console / UI to resolve. Office to schedule when all parts arrive. Customer will provide POP on return visit.; ordrng 1 W11453238 (Control Panel) and 1 W11455447 (Ui PCB) and 1 W11455449 (Main Control)

WMH31017HS10. Verified microwave not heating. Removed control panel and front vent; found bad diode. Replaced diode W11256462 and retestedmicrowave now heats properly and functions as intended.

"WRS325SDHZ08. Customer stated the ice maker was only dropping ice about 3 times a day. Found the fill tube partially blocked with a chunk of ice; removed ice and cycled ice maker. Ice maker dumped ice and filled the tray with the proper amount of water. Customer also stated ice would get stuck in the ice door. Customer had recently replaced the water filter. Advised customer that a clogged filter can cause the fill tube to not have enough water, which can lead to seepage, ice buildup, and blocking the fill tube. Also advised that if the freezer is too cold, the ice tray can flex and shatter ice into small chunks instead of cubes, which may lodge in the door until it melts; same issue can occur with crushed ice. Advised customer to always check the door and chute for lodged ice if using crushed ice. Refrigerator is working as intended. No leaks at the time of service."

"Dishwasher model KDTM704KPS. Verified F1E9 drain fault code. Pulled out unit and replaced drain pump W11412291. Noted that the drain hose from the dishwasher rises above the sink but then drops below the drain port for the garbage disposal, creating a secondary low spot that can hinder the drain pump from pushing out enough water during cycles. Elevated the drain hose to level with the garbage disposal drain port while retaining a loop to prevent backflow into the dishwasher. Ran dishwasher: filled with water, washed, and drained. No leaks detected at times of service. All water drained out properly."

"Microwave WMH32519HZ10. Verified unit was not heating and making a loud buzzing noise. Removed control panel and top vent, found burnt-out diode. Removed and replaced diode W11256462. Retested; microwave now heats and functions properly. Advised customer to keep grease trap clean and use exhaust vent to prevent grease buildup on internal components."

"Arrived onsite for KRFC704FPS06, unit has water leak from fresh food evap drain freeze over. Ordering door gasket which is torn and filter door latch. Customer will prepare unit for service and drain access. Requesting first call. Returning with evap cover just in case. ; ordrng 1 W10917313 (Gray gasket) and 1 WP2223877 (Latch)"

Arrived onsite for unit not heating. I found no heat present. Capacitor checked good. I replaced the W11256462 Diode and when I ran the unit the fuse blew. Will need to order W11707984 fuse thrml for repair. Office to RS as customer is calling in her dishwasher aswell. Customer has ext warranty and took a photo of move in.; saved tckt

"Arrived onsite and found unit had tripped breaker once in a year of use, turned breaker on and tested unit. No functional failures. Unit is operating as designed. Provided customer instruct on occasional nuissance tripping. No parts."

Arrived onsite for cooling issue and low ice following previous repair and found gasekt missing on new door install. Ordering door gaskets. Manager approved expedited turn around. ; ordrng 2 W10917313 (Refrigerator door gasket gray)s

Arrived onsite and fouhd unit would not wash. WTW5010LW0. Determined cause to be broken actuator arm. Replaced actuator W11481722. Tested unit. Unit is now operating as designed. No leaks at time of service.

Arrived onwite for failure to start. WDF331PAMS0. Bad start button. Confirmed issue. Repaired by replacing control w11613566. Tested unit. Unit is now operating as designed. No leaks.

Arrived onsite for washer draining constantly. When arrived I confirmed drain keeps running and a F3E1 water pressure sensor failure present. I replaced the W11608056 CONTROL and unit now longer constantly drains. Call complete. No leaks.

"Arrived on site to inspect dryer model WED8620HC0 not heating. Upon further inspection, I verified proper incoming voltage. I gained access to the inside of the dryer and tested the components and found that the heating element was open. I replaced the heating element and cleaned and vacuumed the inside of the dryer (photos) and tested the dryer and it is now operating as designed. WP3387747"

Arrived on site to inspect microwave model JMC2430LL00 with broken element support. Upon futher inspection I verified that the support was broken. I replaced the support and ensured the element was secure. The microwave is now operating as designed. W11724411

"Arrived on site to inspect dryer not turning on. Upon further inspection, I found that thermal fuse was blown. I ran an airflow test and found the airflow to be good. I replaced the thermal fuse and and the thermostat kit 279816 and tested the dryer and found that the other thermostat is not operating properly. I am ordering the other operating thermostat WP3387134. I removed the thermal fuse to be installed on return visit with second thermostat and left the open fuse in the unit for safety. Office to schedule return service. ; ordrng 1 WP3387134 (Thermostat)"

Arrived on site to install previously diagnosed and ordered part per previous technician. I replaced the defective control and reassembled and tested the machine. The dishwasher is now operating as designed. No water leaks observed during service. W11683480

Arrived on site to inspect washer model WETLV27HW3 not advancing through cycle. Upon further inspection I placed the machine into diagnostics and observed error code F3E1 and F0E5. I cleared the codes and ran the dishwasher and found that it is able to run a cycle however will need to change the control due to the pressure system error. I advised the customer on proper loading and usage. I am ordering the control W11629601. Office to schedule return service. No water leaks observed during service. ; ordrng 1 W11629601 (Control)

Arrived on site to inspect oven model WOS51EC0HS02 stick in lock mode and touch pad not responding after power outage. I attempted to power cycle the unit and still touch pad would not respond. The console has experienced an internal failure. I replaced the console and resembled and tested the unit and it is now operating as designed. W11296171

"Arrived on site to inspect microwave with unusual or burning smell. Upon further inspection, I gained access to and inspected the microwave inner components. Components tested good and showed no signs of burn or discoloration. I found a moderate amount a grease buildup on the front grille and grille above the control. I found some grease had gotten on the control at some point and on I wiped the grille and above the control so that there would not be futher flowing of grease onto the control area. I tested the microwave several times and it is operating without issue and all components are operating as designed. I called Saftey to document 22021049."

"Arrived on site to follow up on ice machine KUIX535HPA00 that was not producing ice / blinking. Examined unit and found power and max ice blinking. Per tech sheet this is a harvest error, and to check the evap thermistor. I examined the evap thermistor and found it unclipped and hanging behind the reservoir. Reseated the thermistor and reset the unit. This should fully resolve blinking error. No water leaks observed."

"Arrived on site for an oven WOS51EC0AS01 with no power. I verified the power at the control. I found visible heat damage at the control and the connector for the display. Also found the fuse was burnt out. I replaced the control w10741603, display w10803991 and fuse wpw10545255. I tested the oven and everything is working as designed now."

Arrived on site for an oven WOS51EC0AS02 not working. Unit is powering on but gives an F1E0 error for the control. I replaced the control w10741603 and tested the oven. Unit is heating now but the latch isn't opening. I'm ordering a W10883049 latch for the return visit. Rescheduled for the 9th. ; ordrng 1 W10883049 (Latch)

Arrived on site for an oven JOECC530RL00 not powering on. I verified that the power coming in is correct. I inspected the harness and both controls for any visible damage. I checked all the connections and powered the unit back up. Ran in auto diagnostics and received no errors. Heated the oven to 500 and a glass of water in the microwave with no issues. Unit is operating as designed.

Arrived onsite for unit leaking. I found the float pan with water lifting the float switch. I found old water trails from the seam of the tub indicating a broken weld. Ordering W11409866 Tub and W11535094 Inlet assm and W11749374 CNTRL due to a F8E1 showing up. Office to RS for tub.; ordrng 1 W11409866 (Tub) and 1 W11749374 (Cntrl)

Arrived onsite for unit not drying. I found the heater warped. Ran a test cycle and confirmed no heat present but recieving correct amperage. I replaced the W10703867 heating element and tested unit. Unit is now heating as designed and operating as designed with no leaks present during time of service. Call complete.

Arrived on site for a dishwasher KDTS424SPS0 leaking. I found it was leaking from the motor in testing. I replaced the motor w11416362 and ran a factory cycle. No leaks detected while on site.

"Arrived on site to diagnose double oven WOD51EC7HS00 that has reported ignition issues. Customer clarified that they are having multiple issues with the touch panel / console and getting it to work. Unit has to be power cycled at times. Controls also powered the incorrect oven, running the bottom when setting the top. Ordering new console to resolve, customer already has unit connected to wifi and software updated. Set return trip for 1/12. ; ordrng 1 W11297714 (Console)"

Arrived on site for an oven KOSE500ESS21 getting error codes. I found codes for low cooling fan and acu. I verified that it's getting good power at the control. I replaced the control w11448962 and blower w11598119. I heated to 350 without any issues.

"Refrigerator at 36, ref at 20f, freezer at 10f. All components are running its just not cold enough. Showing signs of insufficient compressor. Unit was already pierced. Will order new compressor. Office will call to schedule. ; ordrng 1 W10832994 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve)"

"Arrived on site with parts ordered. Removed door panel. Replaced vent, deflector, latch, handle, console and gasket. Ran automatic test cycle. All working. Call complete."

"Arrived on site to inspect washer MVW7232HW2 only dispensing hot water. Upon further inspection, ths customer advised that the unit only dispenses hot water even on a tap cold or cold selection. I placed the unit in diagnostics showing no error codes and tested. I found the unit dispensing hot water during the cold water test. I manually tested the cold and hot valves and got the same results. I removed and replaced the valve assembly and calibrated and retested. I got the same results. I removed and replaced the main control, as the temp sensor is located in the control now, and calibrated the unit. Retested, and the unit is operating as designed. No water leaks observed during service, job completed. W11614513, W11687817"

"Arrived on site for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11603810 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

"Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace WP40111201 belt, WP56076 spring and WP37001287 tensioner. Tested unit and now unit is functioning as designed"

"Arrived on site for dishwasher not cleaning the dishes properly. On rival, I found the following error codes and diagnostics F8e1 f3e2. On further inspection, I found the drain pump is getting weaker. The longer it runs and the o w I sensor I had shorted out and I could not get any readings through the harness from the control to it. I found the wash motor and water valve working as designed.And I am ordering the drain pump and the owi sensor WPW10705575. I rescheduled customer for 01.09.25; ordrng 1 WPW10705575 (Owi)"

"Arrive downside for microwave not heating. An arrival confirmed failure, and upon further inspection. I found the capacitor in diode had broken in the high voltage circuit, causing the unit not to heat properly. I've replaced w p w 10574736 and w 11256462 and found microwave, working as designed call complete."

"Arrived on site for range, making a chirping.Noise when the oven was used. On arrival, confirmed, issue and found noise coming from the element brackets. I tried adjusting the brackets, but found they would still occasionally make noise. I am ordering W10856603 broil element, W11182108 bake element. Rescheduled customer for 01.09.26; ordrng 1 W10856603 (Broil) and 1 W11182108 (Bake elements)"

Arrivec on site dropout dishwasher not drainin. On arrival confirmed failure but after disassembling u it i foundno clogs but pu p motor had failed. I replaced w11497943. The tested unit and found no leaks in it working as designed call complete.

"Arrived on site for washer.I'm constantly draining and not filling with water. On arrival confirmed issue and after further inspection, I found the control board had an f3e1 in diagnostic and pressure switch broken. I'm ordering W11603811 control. Office to reschedule once availability of parts is known; ordrng 1 W11603811 (Control)"

"Arrived on site to replace previously diagnosed part. Upon arrival replaced dual valve (W11548535). Cycled ice maker and verified unit completed a harvest and filled with the correct amount of water with no abnormal vibration or noise present. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WDT730HAMZ1 for cycle not starting. Upon arrival customer stated cycles would intermittently start on their own and now will not start when commanded. Attempted to enter service mode and found the start key non-responsive to input and LED does not illuminate. Replaced control (W11683480) and entered service mode. Ran a test cycle and verified all components are properly engaging. Failed control caused intermittent cycle engagement and eventual no-start condition. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to test unit WFG320MOMS0 for not turning on. Upon arrival tested unit and found spark present with no gas flow while supply line was pressurized. As a precautionary measure replaced regulator (W11590292). Restored gas supply and observed initial pressurization followed by immediate pressure loss during ignition attempt. Inspected gas delivery system and found unit connected to a 50-gallon propane tank with no external regulator installed and a major leak present at the supply fittings. Informed customer of findings and advised issue is with the gas delivery system and not the appliance. Recommended a licensed professional evaluate and correct the propane supply connection. Shut gas off at the source for safety. No appliance-related gas leaks detected, job complete."

"Arrived on site to test unit WRFF3336SZ00 for not cooling. Upon arrival customer stated unit operated normally for the first few months, then the freezer section began to lose cooling and now will not maintain freezing temperatures. Verified compressor is running. Took internal temperatures and found FC at 40? and RC at 45?. Removed evaporator cover and observed only a single loop of the evaporator developing frost, with no adhesion to remaining coils indicating a sealed system restriction. Documented in SD. Sealed system repair is required. Unit is R600a. Requesting 2 hours for return visit. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11758994 (Compressor) and 1 W11758377 (Evap coil) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"

"Arrived on site to test unit WRS315SDHM13 for noise. Upon arrival customer presented video of the issue, sounds like the evaporator fan making contact with ice. Inspected unit and found no defrost system issues. Determined ice accumulation was caused by the ice maker fill tube being pointed upward, allowing water to leak down the rear liner and collect on the evaporator fan shroud. Repositioned the fill tube and sealed with silicone (W10841140). Ran a harvest cycle and verified the unit completed harvest and filled with the correct amount of water with no leaks present. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for washer needing rebuild. On arrival found unit needed w10721967, w10913953, w10780045, w11454741, & wpw10006384. I installed parts and tested unit, found no leaks and washer, working as designed call complete."

"Arrived on site to test unit WRS588FIHZ04 for no ice production. Upon arrival customer stated ice production has ceased and has not resumed. Inspected ice maker and found it stuck in the break position. Attempted to run service test 44 and the ice maker motor would not engage. Replaced ice maker (W10873791) and retested. Service test 44 passed and service test 45 completed with the ice maker filling with the correct amount of water. Unit is now running as designed, no leaks detected, job complete."

"Arrived to 6107 for unit not heating. Upon arrival, found unit tumbling but not heating. Incoming voltage to unit is correct. Proceeded check all thermostats and heater and found correct readings. Proceeded to replace 280148 cut off thermostat and W11780156 control. Tested unit and now unit is functioning as designed"

"Arrived on site for unit not draining. Upon arrival, found knockout plug not removed from the disposal. Removed plug and restarted . Unit is now functioning as designed. No water leaks detected at this time . No parts needed"

"Arrived on site for unit displaying hose connection error. Upon arrival, customer stated that will happen only when hot water is utilized. Customer washes most loads on hot . Customer tried cold cycle and did not error out. Internal codes display F8E1 again. Checked customer hot water at the sink which thermocouple and reads 125F. Advised customer to adjust water temperature to max 115F based off Whirlpools recommendation per manual. As precaution, replaced W11688994 hot water valve and made sure pressure to the unit is good. Unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to test unit WRS315SDHM13 for freezing in the RC. Upon arrival customer stated food items are freezing on multiple shelves. Inspected unit and found RC heavily overloaded and items pushed against the rear liner, restricting proper airflow. Advised customer that restricted air circulation allows cold air to settle in the RC and can cause freezing. As a precautionary measure replaced control box (W11546690) and RC thermistor (WPW10384183). Advised customer to maintain approximately a two-inch clearance from the rear liner and reduce load density to allow proper airflow. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site for unit not heating. Upon arrival, found incoming voltage is correct. Proceeded to check heater and found crack on the coil near one of the bridges. Proceeded to replace 279838 element. Tested unit and now unit is functioning as designed"

"Arrived on site to inspect washer WTW5057LW0 not completing a cycle. Upon further inspection, I found water in the tub assembly telling me the unit failed to drain. I tilted the unit back to find the drain pump harness was broken. I reconnected the harness to allow the drain pump to engage and drain the water from the unit. I removed and replaced ths lower main harness and calibrated the unit. I then tested in diagnostics showing no error codes and the unit operated as designed. No water leaks observed during service, job completed. W11643701"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I evacuated the system and removed and replaced the condenser coils, compressor, access valve and non-UV drier (included with the compressor kit). I vacuumed thensystem down to -30/0 psi and monitored pressures. The pressures held good and I installed 4.5oz of R134a refrigerant and then tested the unit in test 40. The unit is operating as designed and pressures were good. I recommended that the customer allow the unit to cool for approximately 36-48 hours before placing food items inside. No water leaks observed during service, job completed. W11592010, W11548259"

"Arrived on site for unit not turning. Upon arrival, found drum is seized. Proceeded to inspect motor and found motor is hardly turning. Proceeded to replace 279827 motor. Tested unit and now unit is functioning as designed"

"Arrived on site to inspect dishwasher WDF320PADS1not draining. Upon further inspection, the customer advised that the unit failed to drain and they used their shop vac to remove the water. I placed the unit in diagnostics showing no error codes and tested. The unit is operating as designed and draining as designed. I advised the cusromer of the testing results. I pressed the cancel button to engage the drain pump and it operated as designed. I recommended that they monitor the unit and should it fail again to call it in for service. Unit is operating as designed and no water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator KBSD708MPS01 ice maker making too much ice. Upon further inspection, the customer advised that the ice maker is making too much ice and even when they turn the ice maker off at the emitter/receiver boards, the ice maker continues to make ice and overflows the ice bin. I advised the customer that I would have to order the emitter/receiver boards and our office would contact them to schedule the return service. Ordering the emitter/receiver boards and returning tech to replace the boards and ice maker. No water leaks observed during service. ; ordrng 1 W11629974 (Emitter/receiver boards kit)"

Arrivec on site for wall oven showing f8e0 and won't heat. On arrival confirmed error and failure and found upper blower motor broken.i replaced w11598119 and tested both ovensto 350 and found them both workin as designed. Call complete

"Arrived on site to test unit WTW6157PB0 for no water. Upon arrival customer stated unit does not fill. Initiated a regular wash cycle and verified inlet valve energized with no water flow present. Inspected supply and found household water valves closed. Opened valves and confirmed proper fill. Entered service mode and found no stored error codes. Ran a diagnostic cycle and verified all components are properly engaging. Provided customer education on proper load sizes, cycle selection, and routine maintenance. Unit is running as designed, no leaks detected, no parts installed, job complete."

Dishwasher MODEL NUMBER KDTM405PPS0: Removed and replaced float switch assembly w11545764. Ran dishwasher; it filled and washed. Drained dishwasher. Dishwasher is working as intended. No leaks detected at times of service.

"Arrived on site. Customer played video of water on floor and opening deli door water leaking out,customer then played video of back of unit and no leaks from house connection or water line going to the refrigerator. Checked deli door seal good,checked all door seals good gaskets sealing to cabinet,opened deli drawer found excessive moisture on liner walls and on side walls uploaded picture,called tech support sent pictures and video customer provided,determined leak is coming from inside of the refrigerator,customer is having unit replaced and having appliance express out to document issue. Case 22075194"

"Arrived on site for unit not heating. Upon arrival, proceeded to check heater and found OL. All other thermostats and fuses read correctly. Proceeded to replace 279838 heating element. Tested unit snd now unit is functioning as designed"

"Arrived to 5211 for unit dripping water from dispenser. Upon arrival, proceeded to dispense water and found air pressure flowing first before water dispensed. Proceeded to dispense 1 gallon and found no drips. Suspecting water was not dispensing allowing air pockets to form internally, causing residual dripping. Unit is functioning as designed . No water leaks detected at this time . No parts needed. Vacant unit . No one available to sign"

"Arrived on site to inspect refrigerator WRS315SDHM13 with a loud compressor. Upon further inspection, I found the unit with power, but the compressor and fans were not on. I cycled power to the unit and placed it in diagnostics and tested. When the compressor and fans came on, I could hear the evaporator fan and is was somewhat loud, but normal for this model. I gained access to the evaporator and found a perfect frost pattern and no ice build up on the evaporator or around the fan blades. I found the gasket seals around the evap cover were smashed and causing little to no support from the evaporator heat shield, which over time will start to make a vibration noise. Using the sounds pounds prescreened for today's service, I placed the pads on the inside of the evap cover to provide better support and padding in between the shield and cover. Re-installed the evap cover and retested. The unit is much quieter and the builder arrived and approved of the noise. Unit is operating as designed and no water leaks observed during service, job completed. The home is a new build and vacant home. W11113654-4x"

"WTW8127LC0. Installed previously diagnosed parts: tub ring, dispenser drawer, softner assembly, load and go pump, and user interface panel. Ran unit through auto test; unit filled, drained, agitated, and spun. Washing machine is working as intended. No leaks detected at times of service."

"Ice machine KUIX535HPS01 was reported by the customer as not making ice. They had turned off the unit prior to service. I ran the unit through diagnostics, testing the mister and evaporator, and all passed. Conducted a cooling test, confirming the evaporator plate was cooling and freezing over. Reset the unit, instructed the customer on running the clean cycle, and started it with cleaning solution. Advised them to drain the reservoir after completion, refill, and run a second clean cycle to rinse. Unit is working as intended. NO WATER LEAKS OBSERVED DURING SERVICE."

"MGD7230HC3. Customer stated the dryer was taking several hours to dry a load of towels, even after trying multiple cycles. Set unit on timed dry, high heat; gas ignited but only for 5-7 seconds, cycling multiple times. Removed dryer vent and retested; cycle functioned properly with gas on for 20-25 seconds. Verified temperature reached 185?F, cycled off at 110?F; allowed three consecutive cycles. Issue likely in dryer venting, wall piping, or roof jack flap not opening properly. Advised customer accordingly. Dryer functioning as normal. No gas leaks detected at times of service."

Arrived onnsite with new gasket. Replaced right refrigerator door gasket. Replaced icemaker gasket. Used heat gun to form into place. Call complete

Arrived onsite WDT540HAMZ4 and found unit operating with failed control start button. Verifed issue and replaced control W11637581 to repair. Tested unit. Unit is now operating as designed. No leaks at time of service.

"Arrived onsite for unit tripping the breaker during preheat. WOES3030LS01, initiated burnoff to improve performance. Did not trip while onsite. Explained findings and solutions to the consumer. No parts. In good working order. Made report to Safety. 22017882"

"Arrived outside for microwave not heating. On arrival, confirmed, failure and upon further inspection.I found the capacitor and diode had both failed in the high voltage circuit causing unit to make a weird noise and not heat. I replaced w p w 10574736 capacitor and w 11256462 diode and found unit working as designed call complete."

"Arrived on site for range, not turning on. On arrival confirmed issue and breaker hit tripped. I replaced w 11707168. I've verified craig voltage and amp draw with photos and sd. Unit now works as designed without tripping, breaker, call complete"

"Was swapped to 3016. Arrived on site for washer running drain pump all the time. Confirmed once power is applied the drain starts onnits own. Found f8e1, f3e1, f2e1 as errors stored. Verified model and serial. Verified wiring to control is good, pressure hose is clear. Replaced main control. Recalibrated and ran automatic test. All working. Call complete"

Arrived on site for dryer showing clean vent message. Entered service and found no errors stored. Ran cycle and confirmed operation. Verified vent has a good draft. Unit is operating as designed. Call complete.

"Arrived on site to inspect range WFES3030RS0 oven tripping the breaker. Upon further inspection, I found the unit properly installed and the display showing the correct time. The customer advised that while using the oven on Bake, after a few minutes the breaker will trip. I pulled the unit out and gained access to the terminal block and wiring harness at the back of the unit. I found the power cord harness wires wrapped around each other at the junction box and corrected it. I removed the ground and performed a burnout on Bake at 500 degrees and the unit completed the preheat burnout. I reconnected thd ground and allowed the unit to cool then performed another burnout out on Bake at 500 degrees and the unit completed the 2nd preheat burnout. I allowed thd unit to heat for approximately 20 minutes and thd unit is operating as designed. I contacted Whirlpool Safety and spoke to Deb and advised of the complaint, my testings, and my findings. Case #21989176. I recommended that should the breaker trip again the customer needs to notify their builder to have the breaker replaced before calling it in for service. Job completed."

"Arrived on site to inspect washer MVW4505MW2 error codes. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. I cleared the code and continued with testing and found when the valve is engaged, water leaks out for the top panel and down the front panel on the left side upper corner. When the unit began to drain, water began to back flow out of the stand pipe. I stopped testing and advised the customer of my findings. I inspected the valve and the fill tube and found calcium deposits built up on the openings of the fill tube causing the water to be sprayed out and poured into the tube assembly. I removed and replaced the inlet valve and calibrated the unit. Retested and the unit is operating as designed. Water continued to back flow out of the stand pipe. No water leaks observed at the end of service from the unit, job completed. W11513255"

"Arrived on site for refrigerator not cooling. On arrival confirmed issue, but upon further inspection found no UV dye. We're signs of a leak.But instead found a restriction in the dryer. I replaced w p w 10143759 and pulled vacuum and recharge system with 4.5oz of r134a. Found coil evenly frosting over an informed customer to allow twenty four hours to unit to cool call, complete."

"Arrived on site for a microwave that had not been reinstalled properly. On arrival reconfirmed issue and found the left side, mounting bracket, had come loose on the microwave and remounted unit and found it working as designed call complete."

Control will show f8e1. Went into diagnostics and found no stored codes. Customer says they have reset it. Found drain line pushed too far down. Out only 6 inches down drain. Replaced water valve as precaution. Verified operarion. Call complete

"Arrived on site for washer stuck in drain loop. On rival, I confirm the f3e1 error code in diagnostics and found pressure switch bad. I replace control board w11608056 and tested washer and found no leaks in unit, working as designed call, complete."