Arrived onsite for dryer not drying clothes well. I found heat present so I went to the rear and tested cycle. With the vent on i noticed the temp to reach 175 with no issues but on cooldown temps were dropping slow. Took the hose off and tested and found the temp to reach 175 but to drop quicker than the hose on. Vent issue is present. I informed the customer and recommended a vent cleaning as she stated her husband cleaned it out. I also advised if there is a grate style vent on the top to have it swapped to a flapper as these tend to build up lint. Customer understands. Call complete. No issues sighted with dryer and no errors stored.

Arrived on site to replace previously diagnosed parts on model WTW8127LW3 i replaced gearcase, slider, stator, and rotor. The new rotor and slider did not come with the correct size bolt to attach the rotor to the gearcase. Ordering bigger bolt and bringing back the control. Left unit unplugged ; ordrng 1 W11789511 (Rotor screw) and 1 Cnote (Please make sure this is the new bigger bolt that attaches the rotor to the gearcase)

Arrived on site for no cool. Fans running compressor not powering on,power cycled unit fans powered on compressor not powering on ordering compressor and an evaporator in case needed ; ordrng 1 W11572047 (Evaporator) and 1 W11578208 (Compressor) and 1 W11661848 (Inverter) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 W11580519 (Control)

Arrived on site to repair previously diagnosed issue. Upon arrival noticed parts were not ordered to do full rebuild. Confirmed with previous tech parts are needed. Ordering magnetron and diode return set 4/2; ordrng 1 W11256462 (Diode) and 1 W11737891 (Magnetron)

Arrived on site to test unit KRFC704FPS05 for noise. Upon arrival customer stated RC fan is making noise. Tested unit and was able to duplicate noise. Gained access to evaporator area and found coil encased in ice indicating defrost failure. Recommend replacing evaporator cover, defrost heater, and potentially control to resolve issue. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11567407 (RC defrost heater) and 1 W11724692 (Thermistor)

Arrived on site to look at model WTW6157PW0 for customer complaint of unit not starting a cycle found issue with strike and latch, I replaced strike and latch, unit tested good, no leaks. Parts used w11457841 and w11700916

Arrived on site to apartment 444 for washer WFW560CHW4 with issue of will not fill, will not cycle . Upon arrival , inspected unit and tub is full of water. Ran diagnostics and get error codes F8-E3 over flow, F9-1 long drain , and F0-E2 over suds. I disassembled unit to inspect drain pump. Found filter completely clogged. I cleared filter and confirmed good water flow. I cleared error codes. Test unit running a quick cycle and unit is operating as designed. No leaks present. Job complete

Arrived on site for washing machines suck in drain loop. On arrival, confirmed failure and found precious switch built into control board broken.And I replaced w 11603810 tested washer, and found it working as designed with no leaks call, complete.

Arrived on site to look at model WTW5105HW2 for customer complaint of error code and unit not working. Found error codes f0e3 and f7e1 in diagnostic mode. Found splutch nut came loose. I added thread lock to the nut and secured splutch nut and tested, unit tested good. No leaks after repair.

Arrived on site for a refrigerator JFFCF72DKL07 getting condensation. Found condensation on the mullion and on the top of the freezer door due to a torn gasket on the right door. Replaced the gasket w10830046 and turned the mullion heater on. No other issues or leaks detected

Arrived on site for washer MVW5430PBK0 not draining. On arrival customer had already drained washer. I examined and found the lid lock is just clicking and will not unlock. To begin repairs lid lock needs to be replaced, and then we can test / replace drain. Ordering necessary parts to complete repair. Set return for 4/2. ; ordrng 1 W11670519 (Latch)

Arrived on site to look at model MEDB835DW4 for customer complaint of unit not heating. Found issue with the element. I replaced the element, unit tested good. Part used wp3387747

Arrived onsite unit 6109 for ice fill leaking WRT318FZDM11. and found fill spout had frozen a plug at the end. Repaired by clearing ice blockage. Unit is now operating as designed. No leaks.

Arrived on site to inspect dryer model WED7500GW0 not heating. Upon further inspection, I verified proper incoming voltage. I ran an airflow test and found that there was air restriction in the vents. I gained access to the inner components and found that the heating element was open due to overheating from clogged vents. I cleaned out the entire inside of the dryer and installed the heating element and reassembled. I tested the dryer and it is operating as designed. I informed the customer that the vents will need to be cleaned and the vent hose should be replaced due to the condition of the hose. WP3387747

Arrived on site to inspect washer model MVW4505MW2 not filling with enough water. Upon further inspection the customer informed me that she doesnt notice enough water in the washer. I tested the machine and found the water level is correct. I explained to the customer that the machine water level is correct and working how it was engineered and designed. I informed the customer about proper loading and detergent usage and cycle selection. The machine is operating as designed. No water leaks observed during service.

Arrived on site for non functioning dryer WED4105SW1. Tested unit and found breaker tripped. Checked terminal block and found neutral had no been screwed down and shorted, and screw on L1 was loose. Resecured all connections and screws, and confirmed everything tight and proper. Tested unit and confirmed proper operation. Repair completed.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I checked underneath the washer and found no evidence of any oil leaks or failed components. I tested the unit and found the machine working until it went to unlock the lid. I found it wouldnt unlock despite trying to. I spoke to GC and was advised to replace the latch again due to the issues with the latch. I replaced the latch and tested the unit again but found the latch issues still happening. Ordering the control and latch but will return with remaining parts. The office will need to contact the customer about a return date due to an out of stock and PSP item. ; ordrng 1 W11789821 (Control) and 1 W11670519 (Latch) and 1 W11789526 (Left Hinge) and 1 W11789526 (Right hinge) and 1 W11789818 (Strike)

Arrived on site for a dishwasher WDT730HAMZ1 not cleaning. The motor wasnt starting in diagnostics but it was getting voltage. Replaced the motor w11613480 and ran a full factory cycle without any issues or leaks. Unit is operating as designed.

Arrived on site for washer WTW6157PB1 that is not starting / running cycles. Found unit is throwing an F6E1 code for ACU communication failure. This shows to be a failure at either the encoder or control. I installed a new encoder W11627516, and tested. Issue still remains, which means issue is in the control or possibly harness. Ordering harnesses and control. Office to schedule when all 3 parts arrive. ; ordrng 1 W11789821 (Control) and 1 W11789510 (Harness) and 1 W11789822 (Encoder Harness)

Arrived on site for washer model WFW560CHW4 to install previously diagnosed part. Removed and replaced drain pump W11578225. Retested washer; it fills, tumbles, and drains properly. No leaks detected at time of service.

Arrived on site for an oven JOESC730RL00 getting a communication error. Replaced the console w11774693 and the control w11759679. Tested in bake mode without any errors. Unit is working as designed.

Arrived on site for an electric range model WFES5030RZ0 that is not heating properly. Inspected unit and work area. The customer advised that the unit doesnt heat to the desired temperatures and is over 75 degrees off even after adjusting the calibration. I tested the unit and found the broil working, but the bake element is not activating. I checked the voltage coming out of the board and found proper voltage but found the bake element open. I replaced the bake element WP9755770, and when I was reassembling, I accidentally cracked the cooktop glass. I tested the oven and found it working and cycling as designed. However, I am ordering the cooktop W11730433 for complete repair. ; ordrng 1 W11730433 (Cook top)

Arrived on site to look at model WFW560CHW4 for customer complaint of unit shaking. Found error codes f0e2, f5e2, f5e3 found door latch would not lock and unable to perform diagnostic tests, ordering door lock. ; ordrng 1 W11565030 (Latch)

Arrived on site to diagnose dryer not heating. Began by testing incoming voltage at the terminal block and confirmed the unit is receiving proper voltage. Disassembled the unit by removing the top and front panels to access internal components, including the heating circuit. Inspected and tested the heating element and found it to be within proper operating range with no faults. Proceeded to test the thermal cutoff fuse and found it to be open, indicating a failure that was preventing the heater from operating. Replaced the faulty cutoff fuse and reassembled the unit. Performed a full operational test and verified the dryer is now heating properly and cycling as designed. Job complete.

WTW4957PW0 Arrived on site for a washer with pump running. On arrival, I verified the issue of long drain a failed control board. I replaced the control board calibrated then tested product is working as its designed with no water leaks.

Refrigerator WRS325SDHZ11. Verified no ice in bucket but ice present in mold. Ran cycle test on icemaker; it would not harvest. Checked voltage and confirmed 120V to icemaker. Removed and replaced icemaker w11700250. Ran cycle test again; icemaker harvested and filled with water. Icemaker working as intended. No leaks detected at times of service.

Arrived on site spoke landlord tenant is not home and can not be here from 30 to 40 minutes. Rescheduled call with landlord for 4/1 @ 11am; schdld next appmnt for 4/2 THU 11

Arrived on site to look at model WTW4900BW0 for customer complaint of unit not starting cycle. Found gearcase leaked a bunch of oil and will need replacing. Oil is all over the capacitor, actuator, cam, and belt. Ordering gearcase, belt, cam, capacitor, actuator, and washplate just in case it is seized. Customer let me in through the garage, no one on site to sign; ordrng 1 W11454372 (Gearcase) and 1 W11395618 (Capacitor) and 1 WPW10215115 (Washplate)

Arrived on site to install ordered parts on an oven JJW3430LL01. Found the part number on the box is correct but the wrong console inside. Took a picture of both and messaged the office. Will need the console ordered again if needed. Customer stated that Jenn-Air previously offered to replace the oven and that she will be contacting them. ; O-emld tckt

Arrived on site to test unit WOES3030LS01 for heating issues. Upon arrival builder stated inspection was completed and it was reported unit reaches higher temps than set. Initiated a 350 bake cycle and monitored temperatures with a thermocouple. Unit reached approximately 380 during preheat and then stabilized at set temperature, cycling between 330370, within normal operating range. All components are properly engaging and unit is running as designed, no parts installed, job complete.

WRF555SDFZ18 Arrived on site for a refrigerator with ice hanging on the flap. On arrival.,I verified the issue a failed icemaker. I replaced the icemaker then tested product is working as its designed no water leaks visible from the main water supply.

Arrived on site to apartment 10109 for dishwasher WDT550SAPZ00 to install previously ordered parts I replaced all stops and right mount. During assembly the left mount broke. Need to order left mount. Office to reschedule. ; ordrng 1 W11698156 (Left 3rd row mount)

Arrived onsite for clothes getting stuck in washer. Upon arrival I found the unit to have sitting water. When trying to drain or access diagnostics I found the control dead and no operation. Incoming voltage is good and breaker is not off. In order to continue testing a new control is required. Part is on order but not yet recieved. Office to RS when we have part.; O-emld tckt

Arrived onsite for unit constantly draining. I confirmed the unit will drain when plugged in and a F3E1 water pressure sensor failure present. Under S code S153EB I replaced the W11607637 control and calibrated unit. Unit now operates as designed and no leaks are present. Call complete.

Spoke to customer over their ring Doorbell, and they were not aware that their unit was out of warranty.And they are contacting the warranty provider for further assistance before service is done.

Arrived onsite for door tension and other responsiveness issues. Replaced link kit 8194001. Unit responsiveness and operating properly while onsite. Dishracks are needed degrading and structurally unsound. Ordering dishracks to complete. Returning with OG orders JIC. ; ordrng 1 W10728863 (Upper dishrack) and 1 W11498446 (Lower dish4ack)

Arrived onwite for noise concern MVWB765FW1. Customer noticed clack on counter rotation. Visually isnected and tested in diagnostics and with small load. Clack is from normal play in slider shaft connection. Unit is operating as designed. Advised customer on findings. No leaks

WFW560CHW4 Arrived on site for a washer making thumping sounds during the rinse cycle. On arrival, I noticed the washer sitting on a pedestal was off balance. I leveled the pedestal, tightened the nuts on the pedestal legs then ran diagnostic no error codes. I tested on quick wash no issues at all product works as its designed no parts used no water leaks visible from the main water supply .

Arrived on site to inspect refrigerator model KSSS48QMX01 not cooling in both sections. Upon further inspection, I checked temperatures and measured 68 RC and 68 FC. I found that the ui was dead and tthe compressor was not running and no fans running. I verified proper incoming incoming voltage to the main control. I measure no voltage being supplied to the ui control. The main control had failed internally. I removed and replaced the main control and reassembled and tested and the unit is now operating as designed and started cooling. No water leaks observed during service. W10818296

Arrived on site to replace previously ordered part. Upon arrival proceeded to replace W11409866 tub. Tested unit and now unit is functioning as designed. No water leaks detected at this time

Arrived on site for freezer section freezing up. Inspected unit found fill extension tube to short at ice maker causing water to spill inside freezer. Ordering fill tube extension return set for 3/2 also turned off ice maker for now; ordrng 1 WPW10496649 (Fill tube extension)

Arrived on site to test unit for not working properly, tested unit found all components activating and running properly, compressor is engaging properly and both compartments are at correct temp, both fans are engaging and running and no unusual behavior noticed during the service, advised customer that if the concerning noise comes back then to take good videos and reschedule, at this time unit is running as designed no leaks detected job complete no parts installed

Arrived on site to repair previously diagnosed issue. Fridge evap fan motor is not working causing freezer section to freeze but not cool fridge section. Replaced evap fan motor and tested fan motor is now working. Informed customer allow unit 24 hrs to properly cool again customer agreed. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for washer WTW4816FW3 with issue of clothing caught under agitator. Upon arrival ran, inspected unit and confirmed issue. Removed agitator and inspected all components. Everything is good. Unit is operating as designed. No leaks present. Job complete

Arrived on site for dryer having long dry cycles. Spoke with customer mentioned clothes feel dry but a little damp during first cycle. Tested unit with meter checked temperature. With vent on unit taking awhile to heat and a while to cool down vent off unit heats and cools down quickly. Unit has an airflow restriction causing long cool down. Customer will need to have external vents clean to resolve this issue. Unit is functioning properly and as designed to job completed

Arrived on site for no ice. Removed ice bin engaged light switch, found icemaker running through a constant cycle diagnosed a defective icemaker, installed updated icemaker kit,reassembled unit installed icemaker assembly icemaker ran through a cycle and filled with water. W10882923

Arrived on site for washer WTW4816FW3 that is constantly running drain pump. Found unit falls under S153EB for control replacement. Installed new W11603810 control and tested. Verified proper function and no water leaks. Call completed.

Arrived on site to test unit for unit not going up. Test unit and found unit just humming not going up. Will order upper arm and 2 hour job for return visit. Office to reschedule ; ordrng 1 WPW10421280 (Upper arm) and 1 2hourjob (2 hour job)

Arrived on site for electric dryer model MED7205RF0 to install previously diagnosed parts. Removed and replaced user interface panel W11790401 and control board W11790272. Plugged in and it powered up. Tested all functions on user interface, and they worked properly. Dryer comes on, heats properly, and is working as intended.

Arrived on site to test unit MVW7230HW0 for not draining. Upon arrival customer stated unit stopped mid cycle and would not drain. Inspected unit and found tub full of water. Tilted unit back and observed drain pump intermittently energizing and evacuating water, indicating broken wire within harness. Replaced harness (W11568984) and retested unit, verified proper drain operation and all components engaging as expected. Unit is now running as designed, no leaks detected, job complete.

Arrived on site to install l w10912075 door and w11223753 nameplate. Installed parts and found unit working as a design call, complete

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error code. Replaced control , ran calibration and diagnostics test wash. All checking normal.nomwater leaks detected at time of service. Job complete Maintenance not on hand to sign ticket.

Arrived on site for ice maker falling apart. Found mold had fallen out . Replaced ice maker . Ran harvest . All checking normal. No water leaks detected at time of service. Job complete

Arrived on site for range hood key side light not working. Upon arrival inspected unit replaced bulb light still not coming on. Light socket is getting power tested with volt stick. Socket prongs that make contact with bulb must be damaged or not making contact. Ordering new socket control and bulb. Office to reschedule once part is received ; ordrng 1 W11512046 (Light housing) and 1 W11516463 (Control) and 1 W10351924 (Cover)

"Arrived on site for an electric range model WFES5030RZ0 that is not heating properly. Inspected unit and work area. The customer advised that the unit doesn't heat to the desired temperatures and is over 75 degrees off even after adjusting the calibration. I tested the unit and found the broil working, but the bake element is not activating. I checked the voltage coming out of the board and found proper voltage but found the bake element open. I replaced the bake element WP9755770, and when I was reassembling, I accidentally cracked the cooktop glass. I tested the oven and found it working and cycling as designed. However, I am ordering the cooktop W11730433 for complete repair. ; ordrng 1 W11730433 (Cook top)"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I checked underneath the washer and found no evidence of any oil leaks or failed components. I tested the unit and found the machine working until it went to unlock the lid. I found it wouldn't unlock despite trying to. I spoke to GC and was advised to replace the latch again due to the issues with the latch. I replaced the latch and tested the unit again but found the latch issues still happening. Ordering the control and latch but will return with remaining parts. The office will need to contact the customer about a return date due to an out of stock and PSP item. ; ordrng 1 W11789821 (Control) and 1 W11670519 (Latch) and 1 W11789526 (Left Hinge) and 1 W11789526 (Right hinge) and 1 W11789818 (Strike)

Arrived on site for a refrigerator WRS315SDHM13 with a loose door. Customer was concerned about the freezer door. Explained that these doors raise and lower to assist it while opening and closing. Unit is operating as designed. No leaks detected while on site

Arrived on site to inspect oven model WOEC3030LS01 not reaching temperature. Upon further inspection I tested the oven at 350 degrees and monitored the cycling temperatures. I monitored 3 cycles and took the high and low averages and measured 380 degrees. I went to settings and found the oven had been miss calibrated by positive 30 degrees. I recalibrated the oven and it is operating as designed. No one on site to sign.

Arrived onsite for unit constantly draining. I confirmed the unit will drain when plugged in and a F3E1 water pressure sensor failure present. Under S code S153EB I replaced the W11608056 control and calibrated unit. Unit now operates as designed and no leaks are present. Call complete. To keep on record customer pulled unit around and damaged his drip pan that sits underneath (for flood reasons).

Arrived on site for washer WTW5010LW0 with issue of not powering on. Upon arrival , test unit and found latch is failing. Replaced latch. Test unit and is operating as designed. Job complete

Arrived on site for range door seal frayed. Upon arrival inspected unit found door seal frayed and falling apart. Gasket had been ordered but not yet received. Office to reschedule once part had been received ; snapped 3 QuickPics

Arrived on site for range door seal frayed. Upon arrival inspected unit found door seal frayed and falling apart. Gasket had been ordered but not yet received. Office to reschedule once part had been received ; snapped 3 QuickPics

Arrived on site to apartment 3504 for refrigerator WRT148FZDB07. Upon arrival, maintenance team said unit is now operating correctly and do not need service. Job complete

Arrived on sight for microwave, making a loud noise intermittently when being used. On arrival, confirmed failure and upon further inspection.I found the turntable motor was the cause of the noise and I replaced it with w 10642989.Then, tested microwave and found noise.Gone and unit works as designed call, complete.

Arrived on site for refrigerator making sizzling noises. On arrival confirmed customers, complaint and found that they were hearing a unit going to defrost but as time of service, the ice maker and unit are working as designed call, complete

Arrived on site to test unit WRS315SDHM13 for noise. Upon arrival customer stated a loud vibrational noise will appear intermittently and provided video of concern. Inspected unit and was unable to duplicate noise at time of service. Observed thin ice production and found fill funnel leaking. Sealed fill funnel using silicone (W10841140) from truck stock. Advised customer if noise returns, evaporator fan motor will be required to be replaced. At the time of service unit is running as designed, no leaks detected, job complete.

Arrived on site for vent hood light falling down. Found right led no longer stays in place on the panel. Just falls right out. Removed and replaced light panel. Verified operation. Call complete.

Electric dryer WED4307SW0: Verified that the end of cycle buzzer was not working. Parts not received. Will order control console for return visit.; ordrng 1 W11788155 (Console)

Arrived on site for a washing machine model MVW7232HW0 that is going off balance on every load. Inspected unit and work area. The customer a advised that the unit shakes violently and goes off balance even on light loads. I tested the suspension and found the suspension was completely shot. I checked the basket and found it properly secured to the drive shaft. I checked underneath and found no signs of any gearcase leaks. I replaced the suspension rods W11400156 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete.

Arrived on site to inspect washer model WTW4955HW3 continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11608056

Arrived on site to replace previously diagnosed parts on model WTW8127LC3 i replaced lower harness and filter capacitor. Unit tested good with no leaks after repair. Parts used w11638178 w11789510

Arrived on site for dishwasher not draining. Found tub full of water. Ran drain but did not get movement, verified voltage at drain. It is not turning. Recovered all water. Removed drain and found propeller broken and stuck. Replaced drain pump. Found F8e2, f6e4, f2e1. Cleared codes. Ran automatic test. Verified operation. Call complete

Arrived on site for a washer WFW560CHW4 leaking. Customer stated that he ran a self clean cycle and some water leaked from underneath. Unit is on a pedestal so I removed the front and couldnt find any water stains. I vacuumed the pump out and ran two full factory cycles without any leaks. Also found no errors. Unit is operating as designed. No leaks detected while on site.

Arrived on site for microwave WMMS3130RS01 not heating. Examined unit and found display showing demo mode. Removed unit from demo mode. Tested a cup of water and verified proper operation and heat. Repair completed.

WETLV27HW3. Job supervisor reported that when the machine was turned on, it started to fill and leaked from underneath. Pulled unit out and checked underneath; no visible cracks found. Removed back panel; no cracks in back panel. Ran washing machine through auto test. It filled, and when it started to drain, there was no leaking after about 10 seconds. Noted water coming out toward the front but not from the washing machinealso coming out by the back wall of the closet where the washer is located, near the utility door for the water heater and AC unit. Water is draining down into the catch pan for the water heater and AC, then leaking from that side of the wall. Advised job supervisor that the drain is not hooked up correctly, causing the leak. The washing machine is fine with no cracks in the tub or leaking from the machine itself. Issue is solely with the drain pipe in the wall.

Arrived on site to test unit for leak, customer stated that it makes a puddle every time they use is on the left side, split the door and found bottom insulation stirp left corner is sitting in the tub causing water siphon out from the tub saturating the installation and causing the drip, adjusted insulation and started a cycle. Ran for 15 minutes. Leak is no longer present unit is now running as design.No leaks detected job complete. No parts installed

Arrived on site to inspect refrigerator KRFC704FPS07 ice maker not making ice. Upon further inspection, I found a small amount of ice in the bin. I tested temps in the FC and found it at 0 degrees. I tested the water dispenser and found the water barely flowing. I removed the filter and retested and it is dispensing water properly. I tested the ice maker and while harvesting, I noticed the tray sticking. I removed and replaced the ice maker and tested the fill tube. It operated as designed and filled the tray. Ths customer cycled power at the breaker to reset the controls. Also, I found the right RC door gasket badly torn. I am ordering the gasket and scheduled return service for 04/01/26 AM call. The customer is requesting first call on that date. No water leaks observed during service. W11557001; ordrng 1 W10917313 (Right RC door gasket) and 1 CNOTE (CUSTOMER REQUESTING FIRST CALL ON 4/1/26)

Arrived on site for cooling issues. Found compressor compartment extremely hot,condenser fan not running checked voltage at harness good reading 124v. Informed customer unit will need to be dropped down and rolled out,informed customer tech is not an installer but will install back to normal functionality of unit. Pulled unit out replaced the condenser fan assembly powered unit on condenser fan running. Reinstalled unit checked door operation good. W10181323

Arrived on site to diagnose microwave not heating. Tested unit and confirmed a loud humming noise during operation, indicating a high-voltage component failure. Further inspection revealed a shorted capacitor, magnetron, and diode. Disconnected power and safely removed the microwave from the cabinet to access internal components. Replaced the faulty capacitor, magnetron, and diode. Reassembled unit and reinstalled microwave into cabinet. Tested unit multiple times to verify proper operation unit is now heating correctly with no abnormal noises. Job complete.

Arrived on site to diagnose over-the-range microwave not sitting straight. Upon visual inspection, confirmed the unit was uneven and tilting forward on the left side. Checked mounting points and found the left side of the microwave was not properly secured onto the wall mounting bracket, causing improper support and alignment. Removed the mounting screws from the upper cabinet and carefully lowered and removed the microwave to access the wall bracket. Inspected the bracket and mounting hooks, and found the unit was not correctly seated on both support tabs. Repositioned the microwave and properly aligned it onto both hooks of the wall bracket, ensuring it was fully supported and sitting flush against the wall. Reinstalled and tightened the mounting screws from the upper cabinet to secure the unit in place. Verified that the microwave is now level, stable, and properly aligned. Tested unit for operation, including heating and fan functions. Unit is working as designed and securely mounted. Job complete.

Arrived on site for a refrigerator WRB322DMBM03 not cooling. Customer stated that last Thursday the unit wasnt cooling when they got home. They reset it and its been cooling since. Compressor resistance tested good. I replaced the start device w11524472 and ui w11524469 just in case. No other issues or leaks detected.

Arrived on site. Found a non uv drier was installed so no dye would be present,checked pressures low side reading -2 to -4 high side @ 115 diagnosed insufficient compressor on r600 unit low side will reading in the negative ordering a new compressor. ; ordrng 1 W11546692 (Evaporator) and 1 W11580057 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)

Arrived on site to apartment 3321 for refrigerator WRT541SZDM03. Upon arrival, inspected unit and is uninstalled with scratches all over the floor. I restored power to unit. Both condenser and evaporator fans as well as compressor all begin running. Evaporator begins to cool but only get a partial frost pattern. I test compressor and only pulling .4 amps. Need to order R600 sealed system repair. Ordering compressor, uv drier, access valve a 2 hour weigh. Office to reschedule ; ordrng 1 W11332033 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 2hourweigh (2 hour weigh)

LSB6400LW0. Verified clinking and knocking sounds during spin cycle. Removed outer shell, agitator hub, nut and tub bearing, and inner basket. Found drive block not seated properly on drive shaft and spinning freely. Reseated drive block properly so it locked onto drive shaft. Reinstalled inner basket, hub, and outer shell. Retested washer. It agitates and spins fine with no unusual noises, no clinking or knocking. Working as intended, no leaks at times of service.

Arrived on site for a freezer model JBZFL18IGX00 that is not making ice. Inspected unit and work area. I took temperature of the freezer and found it at 6 degrees fahrenheit. I ran the unit through diagnostics and found the icemaker motor working but found the fill tube frozen and not allowing water through to fill the ice maker. I gained access behind the user interface and found the heater reading 40 ohms. I also found the UI sending 12.33 DC V to the heater, showing the fill tube heater and UI were sending voltage. I found the unit qualified for a service pointer suggesting the UI be replaced. I called Whirlpool Techline and spoke to Rich SR# 23037481. He agreed on my diagnosis and advised to make no other repair. He advised have the customer contact JennAir customer service for further assistance. Call complete.

Arrived on site to inspect refrigerator WRS325SDHZ05 leaking water and no cool. Upon further inspection, I found the unit on and both compartments room temp. I pulled the unit out onto my floor protector and gained access to the compressor. Using my black light, I checked for any dye due to leaks in the system and found a small circle on some insulation on the suction line in between the suction line and drier. I placed my gauges on the recently repaired sealed system and found no pressures. I cleared the system with 250psi of nitrogen and using my liquid leak detector, I checked the welds of the repaired system and found where the drier connects to the pre-cooler, the system was leaking. I removed the filter drier and cleaned the tubing well woth sand paper and installed a new filter drier. I tested the system again with nitrogen and liquid leak detector and found no further leaks. I vacuumed the system down to -30/0 psi and pressures held good. I installed 5.5oz of R134a refrigerant and monitored pressures. Pressures held at 2/130 and themunit is beginning to cool. I recommended that the customer allow the unit to cool for at least 24 hours and once it reaches temps, they should see ice beginning to make after that 24 hours. The unit is operating as designed and no water leaks observed during service, job completed. WPW10143759

Arrived on site to replace previously diagnosed parts, inspected unit and found all simmer orfice clogged, replaced orfice kit (W11428599) and tested and tested unit is now running as designed no leaks detected job complete no one available to sign

Arrived onsite for dryer WED500CMW0 making noise. Customer tried using for the first time and stopped usage after noise. Confirmed noise. Inspected and found belt jumped pulley. Belt started stripping. Used kit 4392065 to replace belt. Replaced and tested. Unit is now functioning properly. Job complete

Arrived on site for washer MVW7230HW0 that is not filling/threw error code. Examined and tested unit. Found low fill code. Found almost no cold water coming, hot water is good. Traced failure to valve, good flow at all. Replaced valve with new W11400157. Tested unit and found no leaks and proper operation. Repair completed. Customer was advised to replace their supply hoses due to age / spongyness.

Arrived onsite for water dripping out of dispenser. I found the issue to be the water line touching the plastic on the dispenser and acting as a wick. I adjusted the waterline to where it doesnt touch the front plastic and now unit doesnt drip at all. No leaks. Call complete. No parts.

Arrived on site to test unit for not cooling, tested unit found compressor running but no frost pattern, sealed system leak, will need to replace compressor, dye drier, access valve and evaporator, ordering parts office to reschedule, unit is located in a garage and needs to be first appointment of the day, no one available to sign ; ordrng 1 W11547313 (Compressor) and 1 W11572047 (Evaporator) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)

Arrived on site for drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Washer WTW4855HW3. Verified pressure switch fault and drain pump. Unit running continuously; removed and replaced control board w11607637 Recalibrated. Washer unit was not hooked up to water. Advised customer to install water lines, run auto test, and then shut off water valves. Ran auto test: unit filled, agitated, drains fine. Washer working as intended. No leaks detected at service. Closed both hot and cold water valves.

Arrived on site for water not dispensing. Diagnosed frozen water lines,defrosted water lines,ran water dispenser, water dispensing as designed adjusted air flow entering fresh food section.

Arrived on site to inspect washer WTW4816FW3 not filling with water. Upon further inspection, I placed the unit in diagnostics showing error code F8E1-long fill. I cleared the code and manually tested the hot and cold valves and found that the cold valve has failed. I removed and replaced the valve assembly and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed. W11210463

Arrived onsite for unit constantly draining. I confirmed the unit will drain when plugged in and a F3E1 water pressure sensor failure present. Under S code S153EB I replaced the W11607637 control and calibrated unit. Unit now operates as designed and no leaks are present. Call complete.

Arrived on site. Ran diagnostic found recirculating pump not powering on checked all other test passed,checked no voltage to recirculating pump ordering new controls ; ordrng 1 WPW10485951 (Transformer) and 1 W11034363 (Control) and 1 W11325205 (Ui) and 1 W11126268 (Harness)

Arrived onsite for dishwasher WDT750SAKZ4 , dispenser not operating. Disassembled and inspected. Ran test and found solenoid not energizing. Replaced Dispenser W11412300 and test. Unit is now functioning properly. Job complete

Arrived on site to test unit for loose mounting brackets, tested unit found left and right mounting brackets missing screws, installed screws and tested unit is now running as designed job complete

Arrived on site to repair previously diagnosed issue. Replaced console and tested unit is now functioning properly and as designed to. No leaks present at this time job completed