Near Jonestown, TX 78645
James
Job Details: 01/21/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site to install new tub and found inner door, outer panel and ui damaged as well. I also found the mounting hardware missing and the floor under dishwasher will not allow for the unit to sit flush. Instructed superintendent of the floor and of the additional parts required to complete repair. I also found that the power cord was missing. Installed new tub and will return with required parts to complete repair; ordrng 1 W10518673 (nameplate) and 1 W10908291 (door-inner) and 1 W11124384 (SUMP) and 1 W11165143 (OUTER PANEL) and 1 W11165146 (UI) and 1 WPW10292152 (parts-misc)"
Near Leander, TX 78641
Cliff
Job Details: 01/21/2019
DISPOSAL UNKNOWN GC2000PE Arrived on site to diagnose A garbage disposal that is not operating. Tested unit and found grinding plate offset in unit causing unit not to operate. Replaced garbage disposal and tested unit. Found all is working properly at this time. Leaks were found after services were performed.
Near Blanco, TX 78606
Brandon
Job Details: 01/21/2019
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for customer complaint of unit not draining, found broken pump, I replaced drain pump, unit tested good."
Near Buda, TX 78610
Robert
Job Details: 01/21/2019
WASHER ROPER RTW4516FW2 "Arrived on job for complaints of no hot water coming out. Found an installation error of water lines hooked up in reverse. Switched it back to normal tested operation, passed. No leaks detected at time of service"
Near Cedar Park, TX 78613
Lou
Job Details: 01/21/2019
WASHER WHIRLPOOL WTW8800YC1 "arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and tested. The unit operated as designed with no error codes and no water leaks. I tested the unit manually and tested the valve log and found it defective as no water went into any of the cups. I tilted the back and checked underneath the unit and found that the rotor had rust debris on the outer surface. I removed the rotor and found rust debris on the stator and the bearing was badly rusted with water on it. I am ordering the valve and returning with prescreened parts. I scheduled return service for 01/22/19. No water leaks observed during service only evidence of a leak at the bearing.; ordrng 1 CNOTE (2 HR JOB) and 1 W10853723 (valve)"
Near Austin, TX 78749
Kevin
Job Details: 01/21/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found it is heating properly, found very little airflow through lint screen removed vent hose from the rear of the dryer and airflow has returned. Apartment complex maintenance is aware this vent exhaust has a very long travel. It has been cleaned recently buy an external company but airflow is still poor no replacement of parts or adjustment to dryer can correct issue. Dryer is new and there is no lint in the interior, job complete"
Near Austin, TX 78749
Kevin
Job Details: 01/21/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found scraping noise during spin and agitation cycles, found that shield is warped and making contact with pulley. Adjusted shield to have more spacing and noise has stopped, no water leaks from connections at time of service, job complete"
Near Austin, TX 78754
Joseph C.
Job Details: 01/21/2019
MICROWAVE WHIRLPOOL WMH32519CS1 "Arrived on site for “no heat” complaint. Removed unit that had been adhered to wall bracket. Inspected unit found primary switch, magnetron, capacitor and diode faulty. Primary switch was defective, from factory. Customer declined quote for parts replacement and will be purchasing new unit."
Near Leander, TX 78641
Jonathan S
Job Details: 01/21/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site for dishes not power on and existent water left in tub. Tested voltage to dishwasher, found within range. Checked junction box, found within range. Traced voltage to control. Removed terminal connectors and reconnected. Tested unit and found power on. Ran drain cycle. Performed diagnostics mode, error 2-2 loose UI connection. Tested amperage to heater and found within range. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and repaired by replacing light. Unit now operating properly.
Near Austin, TX 78733
Luis
Job Details: 01/21/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on site for no ice. Removed icemaker found broken wire from fill tube heater wire broke off in harness diagnosed unit will need new fill tube heater. Return date set for Friday 1/25; ordrng 1 W11230096 (FILL TUBE)
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/21/2019
MICROWAVE WHIRLPOOL WOC97EC0HZ00 Arrived on site for unit adding more time and chasing clock time. Found unit adding more time to cook. Unit will need console and control to complete repair. Office to reschedule ; ordrng 1 CNOTE (OFFICE RS) and 1 W11261165 (CONTROL) and 1 W11299279 (CONSOLE )
Near Austin, TX 78735
Leonardo
Job Details: 01/21/2019
COOKTOP JENN-AIR JGD3430GS Arrived on site to test unit for right front burner not igniting. Test unit and found bad ignitor. Replaced ignitor test unit and unit burner unevenly. Replaced burner head test unit and unit test good job complete. No leaks present at this time.
Near Georgetown, TX 78628
Jonathan S
Job Details: 01/21/2019
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site for dishwasher not filling enough water. Per diagnostics mode, error code 5-1 door latch and 4-3 motor not running. Monitored test cycle, found motor not activating. Tested voltage to motor and found within range. Removed motor and tested resistance and found opened. Replaced sump assembly. Performed diagnostics mode and monitored and water connection. All tested good, no water leaks present."
Near Austin, TX 78702
Scott
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS00 "Arrived on site replaced filter head , filter assembly is no longer leaking . Unit is still spray during dispense . Ordering valve . Also found filter switch broken so it thinks there is no filter . Please call to set return visit .; ordrng 1 WPC3680310 (switch- li) and 1 WPW10341329 (valve)"
Near Austin, TX 78739
Leonardo
Job Details: 01/21/2019
COOKTOP WHIRLPOOL JED3430WB00 Arrived on site to test unit for left front burner not turning on. Test unit and found bad switch. Replaced switch test unit and unit test good job complete.
Near Leander, TX 78641
Cliff
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ Arrived on site to diagnose a refrigerator that is making usual noise when water is being dispensed. Tested unit and found pressure in house too great for water valve causing chattering noise. Lowered pressure at wall valve as regulator cannot be installed on incoming water line due to type of line. No further repairs are needed at this time and all unusual noises have stopped. No water leaks were found at time of service.
Near Austin, TX 78735
Luis
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for no ice. ICEMAKER not running through a forced cycle diagnosed faulty icemaker. Installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/21/2019
OVEN WHIRLPOOL KODE500ESS02 "KODE500ESS02 Arrived to inspect error code. The unit had F2E1 stored in memory and that UI has been replaced prior. I contacted the MFG and spoke with Kurt. I advised the technician of my findings and he let me know that it is being looked into, but there is not currently a repair. File #7723956761. I advised the customer there is not currently a fix for the issue and they will contact customer solutions."
Near San Marcos, TX 78666
Kevin
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVQ01 "Arrived on site and found refrigerator is disconnected from power, after reconnecting starter devices clicking the compressor is not starting. Spoke with LM will need to bring back a new compressor. Attach start device first. No water leaks from connections at time of service; ordrng 1 SF8404 (STUB) and 1 W10139462 (compressor) and 1 W10143759 (drier (service))"
Near Austin, TX 78738
Leonardo
Job Details: 01/21/2019
RANGE JENN-AIR JGRP436WP02 Arrived on site to test unit for touch board turning on by itself. Checked control and control was bad. Opened box and found part damaged. Will need to order new control WPW10464535. Office to reschedule ; ordrng 1 WPW10464535 (CONTROL )
Near Johnson City, TX 78636
Brandon
Job Details: 01/21/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not completing cycle, found multiple issues. Found faulty cold water valve, also found gearcase is bad and needs replacing. Grinding noise, and out of balance spin when no clothes are in drum. Unit does sit outside in garage. Collected service fee on check"
Near , TX 78652
Leonardo
Job Details: 01/21/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for light under not working. Test unit and found bad boa4d not sending power to light socket. Replaced board test unit and unit test good job complete.
Near Austin, TX 78729
Tyler B.
Job Details: 01/21/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site for panel warped and peeling, replaced panel and Testd all functions. Tested good, no leaks on site"
Near Austin, TX 78729
Wesley
Job Details: 01/21/2019
WASHER MAYTAG MVWB835DW3 Arrived on site and found customer to have been pressing hard on start button causing an error tone. Instructed customer on soft touch. All else checks good. Unit is working properly.
Near Austin, TX 78738
Luis
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for broken evaporator cover. Installed new cover secured new cover with 4 screws two on upper portion to housing and two on middle section. Reassembled u it checked air flow good unit working as designed. Repair covered under AUTHO WIBX700WPL1
Near Austin, TX 78731
Paul
Job Details: 01/21/2019
RANGE JENN-AIR SVD48600P Arrived onsite for the range with the oven door not closing properly and sealing again. Mr stated the light stopped working again. I found the light bulb burned out because the door switch broke and fell into the chassis. The door switch is not available and I explained this to mr and he said they could live without it. I inspected the hinges and the receivers and both looked good but the door was staying opened at the top. I changed the hinges again and the door sets flush with the chassis and seals correctly. Call complete.
Near Kingsland, TX 78639
Thomas L.
Job Details: 01/21/2019
WASHER GE WCVH4800K2WW Arrived on site or unit that clicks but will not start. Diagnosed unit and found failed door lock assembly. Office will order and reschedule.; ordrng 1 WH10X10008 (door lock)
Near Austin, TX 78739
Brandon
Job Details: 01/21/2019
OVEN WHIRLPOOL KOSE500ESS03 "Arrived on site for customer complaint of damage to oven door and glass after self clean, found discoloring of door and glass. Ordering parts. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10827059 (door GLASS) and 1 WPW10709147 (frame-glas)"
Near Austin, TX 78728
Paul
Job Details: 01/21/2019
OVEN WHIRLPOOL WFE745H0FS0 Arrived onsite to replace the previous diagnosed parts. I replaced the RR switch and the LR element. I tested both burners and they are working as designed.
Near Austin, TX 78729
Scott
Job Details: 01/21/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for dryer tumbling but not heating . Getting proper voltage. Found high limit thermostat had blown . Checked heater and other thermostats and fuse , all checked good . Replaced thermostat and unit is now heating . Did recommend to have vents cleaned . No lint build up at time of service . Job complete ."
Near Austin, TX 78745
Kevin
Job Details: 01/21/2019
WASHER WHIRLPOOL WTW6800WW1 "arrived on site and set washer into diagnostic cycle and found the valves are not working properly. After replacement ran a diagnostic cycle again and the valves are now operating correctly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78744
Kevin
Job Details: 01/21/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found washer Gear case is leaking oil, replaced gear case, cam, actuator and capacitor. No water leaks from connections at time of service, job complete."
Near Del Valle, TX 78617
Joseph C.
Job Details: 01/21/2019
WASHER MAYTAG MVWC360AW0 "Arrived on site for “no hot water” complaint. Per my previous diagnosis, removed and replaced temp switch. Unit is performing as designed. No leaks detected, at time of service."
Near Buda, TX 78610
Kevin
Job Details: 01/21/2019
WASHER MAYTAG MVWB835DW3 "arrived on site and customer is experiencing an intermittent squealing noise, found Error code for locked rotor, ran agitation and spin and there is no noise at this time. inspected motor and didn’t find any issues. Removed tub ring and didn’t find any clothing or debris causing friction. Leaned on basket while turning and could not recreate noise. Could not duplicate customers experience at this time. Recommended to customer that it continue to be used normally. No water leaks detected at time of service, job complete."
Near Liberty Hill, TX 78642
James
Job Details: 01/21/2019
WASHER MAYTAG MVWB765FC2 "Arrived on site and found. Normal cycle will only allow for max extract, high and no spin options. Called tech line and spoke to TJ #7723964807. This feature is most likely normal but recommend replacing console to verify. I also found the bearings in the gearcase failing and making a loud roaring noise when basket spinning along with an F7e9 faucet code. Installed new gearcase and clutch to repair. Tested operation and found gearcase now functions properly. Will return with console to complete ; saved tckt"
Near Cedar Park, TX 78613
Lou
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the UI control, main control and RC Evap sensor harness. I removed the back cover and found the drain tube gapped. When I removed the drain tube, I found water trapped at the main rubber grommet. I removed the drain tube from the unit and blew through the top of the tube and found the tube was clogged. I was able to removed the blockage (insulation) and reinstalled the tube. Using manufacturers approved silicone, I sealed the tube to the chassis to eliminate the gap. I plugged the unit in and tested the unit and it began to cool immediately. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/21/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dish not drying. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no error codes at the end of diagnostics. I shook water from the upper rack onto the element to make sure it was working and it sizzled when the water came in contact with it. I tested the water at the sink and found that it took a long time to heat up. I recommended to the customer that they run the sink water and purge the hot water ad then turn the unit on to allow nothing but hot water to enter the unit. Made recommendations on use and care and types of detergent/rinse aids to use. No water leaks observed during service, job completed."
Near Temple, TX 76502
Al
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived to inspect refrigerator not cooling. I verified the complaint and checked the evaporator for signs of a frost pattern and found none. The compressor was very hot to the touch. The evaporator fan was operational at the time of service, but unit was not cooling. Unit will need the following:SEALED SYSTEM Compressor W11125124, dye drier WPW 1043759 , process stub TJ90SF8404 Evaporator W10858281OFFICE TO ORDER AND SCHEDULE THE CUSTOMER ASAP; ordrng 1 TJ90SF8404 (PROCESS STUB) and 1 W10858281 (EVAPORATOR ) and 1 W11125124 (COMPRESSOR ) and 1 WPW1043759 (DYE DRYER )"
Near Killeen, TX 76549
Arthur B.
Job Details: 01/21/2019
WASHER WHIRLPOOL MAVT754EWW "Arrived onsite for customer complaint of top,load washer burning smell and not working. When arrived, customer had front panel removed. Found motor seized which caused the burning smell. Customer is declining to have repaired and going to buy new unit. WPL is covering trip/diagnosis fee. All water connections were dry at time of service."
Near Waco, TX 76705
Arthur B.
Job Details: 01/21/2019
DRYER MAYTAG MEDB765FW0 Arrived onsite for customer complaint of dryer not heating properly. Tested unit and found unit will tumble and shut off after 3 mins. Removed front panel and found sensor harness diode had broke off. Removed and replaced sensor and harness. Reassembled and tested. Dryer now heats and tumbles as intended. Good air flow coming from dryer vent. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78725
Joseph C.
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for “frost buildup in freezer” complaint. Inspected unit and found gasket not sealing properly. Removed and replaced gasket, rails, brackets and sealed cabinet. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/21/2019
REFRIGERATOR MAYTAG MFI2665XEW6 "Arrived on site for unit with no ice. Found ice maker stuck down, replaced ice maker, unit filled and Testd good. No leaks on site"
Near Austin, TX 78738
Cliff
Job Details: 01/21/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to diagnose a dishwasher that is not drying and has a dented panel. Replaced panel and found no other failures at this time. Advised homeowner on best cycles and options for best results. No the repairs are needed at this time and no leaks were found at time of service.
Near Austin, TX 78754
Scott
Job Details: 01/21/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not stopping . Found drain pump keeps running . Ran diagnostics and pump is draining normal but keeps pumping Checked hose and couldn’t find any kinks or holes . Replaced control . Ran calibration and diagnostics all checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78701
Scott
Job Details: 01/21/2019
OVEN WHIRLPOOL KSGG700ESS0 Arrived on site for blower fan giving error code . Did a hard reset and checked for any obstructions . Pre- heated to 400 no new error codes . Call and informed customer . . No gas leaks detected at time of service . Job complete .
Near Temple, TX 76504
Arthur B.
Job Details: 01/21/2019
WASHER WHIRLPOOL WFW70HEBW1 "Arrived onsite for customer complaint of front load washer not opening and not draining. Tested unit and found drain pump not humming. Removed drain pump and installed new replacement. Reassembled and tested unit. Found unit now fills,agitate,drains and spins as intended. Clear errors codes. All water connections were dry at time of service."
Near Hewitt, TX 76643
Steve C.
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to replace the fill tube and the spacer per previous tech. Replace both parts and tested unit. Unit works properly and all water connection for dry at the time of service.
Near San Marcos, TX 78666
Robert
Job Details: 01/21/2019
MICROWAVE AMANA AMV2307PFS2 "Arrived on job for complaints of breaker trip. Replaced interlock because display flash door before tripping breaker. After replacement of interlocks tested microwave, operation normal."
Near Austin, TX 78738
Cliff
Job Details: 01/21/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to replace control board for dishwasher. Replaced control and found no change in operation. found circulation pump motor shorted out. Circulation pump was replaced next and found unit now working properly. No leaks were found at time of service.
Near Jollyville, TX 78729
Tyler B.
Job Details: 01/21/2019
OVEN WHIRLPOOL WFE515S0ES2 "Arrived on site for unit not Turing on light, found control not sending voltage to light, replaced control and Testd good,"
Near Austin, TX 78703
Scott
Job Details: 01/21/2019
DRYER WHIRLPOOL WED7590FW1 "Arrived on site for loud dryer . Found damage to back of unit . Bracket that holds top down damaged . Screw on right side missing , tried to replace screw but hole is too stripped to accept screw . Also top damaged and had been pushed forward to damage UI console . Talked to service manager past cosmetic period . Unit will need back panel , back bracket ,top and UI console . Will need two men as well if repair is authored"
Near Austin, TX 78734
Paul
Job Details: 01/21/2019
WASHER WHIRLPOOL WFC7500VW2 Arrived onsite to replace the previous diagnosed parts. I replaced the main control and ran the quick diagnostics test. The unit completed the cycle and worked as designed.
Near West Lake Hills, TX 78746
Luis
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice,no lights and cooling issue. Ran unit through diagnostics during diagnostics control kicking out of diagnostics. Replaced main control and ui,ran diagnostics,both fans running,good airflow from ice box fan thermistors passed,deli ui working,no errors on icemaker unit working as designed. Repair covered under AUTHO KIF48IFEPL1"
Near Austin, TX 78721
Scott
Job Details: 01/21/2019
DISHWASHER IKEA IDF330PAGW0 "Arrived on site for poor washing . Found wash motor not working . Was getting voltage to motor . Replaced sump and motor . Ran diagnostics , all checked good. No water leaks detected at time of service . Job complete ."
Near Seguin, TX 78155
Diego G.
Job Details: 01/21/2019
DRYER MAYTAG MEDB800VQ0 "Arrived on site. Check for Heating issues. Found relay getting stuck allowing dryer to get too hot. Will need to control, cut off and thermistor to repair unit. Talk to CS about repair. Parts 294.65+ tax. Office to rescheduleFile#7723956924; ordrng 1 280148 (cutoff-tml) and 1 8577274 (thermister) and 1 W10111620 (cntrl-elec)"
Near Seguin, TX 78155
Diego G.
Job Details: 01/21/2019
DRYER MAYTAG MEDB800VQ0 "Arrived on site. Check for Heating issues. Found relay getting stuck allowing dryer to get too hot. Will need to control, cut off and thermistor to repair unit. Talk to CS about repair. Parts 294.65+ tax. Office to rescheduleFile#7723956924; ordrng 1 280148 (cutoff-tml) and 1 8577274 (thermister) and 1 W10111620 (cntrl-elec)"
Near Seguin, TX 78155
Diego G.
Job Details: 01/21/2019
DRYER MAYTAG MEDB800VQ0 "Arrived on site. Check for Heating issues. Found relay getting stuck allowing dryer to get too hot. Will need to control, cut off and thermistor to repair unit. Talk to CS about repair. Parts 294.65+ tax. Office to rescheduleFile#7723956924; ordrng 1 280148 (cutoff-tml) and 1 8577274 (thermister) and 1 W10111620 (cntrl-elec)"
Near Canyon Lake, TX 78132
Robert
Job Details: 01/21/2019
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on job for complaints of a gas smell. Inspected gas line found loose connection at gas fitting. Tightened up and checked for leak, no leaks detected."
Near Austin, TX 78724
Scott
Job Details: 01/21/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for leaking dish washer . Ran diagnostics no error codes . Did notice DW was leaning forward quite a bit out from cabinet adjusted rear feet to drop back end down . Ran diagnostics and nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78703
Luis
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived on site for water leaking diagnosed frozen drain. Removed drain tube in compressor compartment,installed updated drain tube kit. Defrosted drain checked water flow good. Part covered under project code S38253
Near Manor, TX 78653
Wesley
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL ED5PHAXSB01 Arrived on site and found unit fill cup frozen after house water pressure problem. Thawed and tested. All checks good.
Near Spicewood, TX 78669
Brandon
Job Details: 01/21/2019
DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site for customer complaint of unit not filling with water and not draining, found 6-4 error code, open float switch. Found float switch to be good, found faulty drain pump. Customer had already replaced valve and checked float switch.
Near Hewitt, TX 76643
Arthur B.
Job Details: 01/21/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived onsite for customer complaint of upper rack falling on dishwasher. Upon inspection, found 2 upper rack wheels tab were broken. Removed and replaced 2 upper rack wheels. Reassembled. Upper rack now works as intended. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78626
Jonathan S
Job Details: 01/21/2019
WASHER WHIRLPOOL WET4024HW0 "Arrived on site for dryer not heating and washer not spinning. Tested dryer and found no heat. Ran spin test and spin cycle. Tested incoming voltage and found gasket boy getting 120 volts. Unit needs 240 volts. No error codes present. Unit tested good, no water leaks present."
Near Austin, TX 78758
Tyler B.
Job Details: 01/21/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for unit making thumping noise. Found drum dented and paint chipped, unit will need new drum to complete repair. Office to RS ; ordrng 1 CNOTE (OFFICE RS ) and 1 W10899578 (DRUM)"
Near Georgetown, TX 78626
Lou
Job Details: 01/21/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave error code. Upon further inspection, I placed the diagnostics and tested the humidity sensor and the display showed error code F8E5. I removed the control and tested ohms to the sensor and found it open. I replaced the sensor and the unit did not register the correct temps so I removed and replaced the control as the tech manual stated to do. I tested the unit again and it operated as designed. Job completed."
Near Taylor, TX 76574
Jerry C.
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KFIV29PCMS00 "KFIV29PCMS00 Arrived to instal previously diagnosed and ordered parts. I removed the faulty compressor and evaporator and installed the replacements, including the dye drier and service port. I vacuumed the system for 15 minutes and then monitored for an additional 15. Holding vacuum, I charged the unit with the MFG prescribed refrigerant charge. The unit started cooling as designed. No water connections to unit."
Near Austin, TX 78746
Luis
Job Details: 01/21/2019
ICE MACHINE KITCHENAID KUIC18PNXS2 "Arrived on site for no ice. Removed front cover found broken cutter grid. Ran diagnostics unit passed all diagnostics good frost pattern on Evap plate. Replaced cutter grid,ran unit through a clean cycle.; used 1 W2313637 (GRID CUTTER), and 1 WP2313637 (GRID CUTTER) from stock"
Near Austin, TX 78726
Paul
Job Details: 01/21/2019
WASHER MAYTAG MAH55FLBWW Arrived onsite for the washer making loud noise when draining and not draining the water out. Mr had a video of the unit making the noise and it is the drain pump failing. I replaced the pump and tested the unit. The unit is working as designed. Call complete.
Near Manor, TX 78653
Wesley
Job Details: 01/21/2019
DRYER MAYTAG MED5500FC0 Arrived on site and used blower wheel and dampening pad to repair rattle. Very thorough use of pad. No rattle. Unit rattle eliminated.
Near Georgetown, TX 78626
Jonathan S
Job Details: 01/21/2019
DISHWASHER KITCHENAID KDTE234GWH0 "Arrived on site for dishwasher fill with water. Performed diagnostics mode and found unit leaking water. Removed toe plate and found water leaking by valve and found possible rodent droppings (see SD-QuickPic) Removed dishwasher and had mouse run out from underneath unit. Found rodent had chewed water line from valve to tub (see SD-QuickPic). Had customer sign waiver, due to water leak. Disconnected hot water from valve underneath sink. Continued to pull dishwasher out and found droppings on to of insulation and had chewed insulation (see SD-QuickPic). Removed water from underneath dishwasher. Left connector to valve disconnected ; ordrng 1 W10878507 (HOSE)"
Near Austin, TX 78739
Leonardo
Job Details: 01/21/2019
DISHWASHER MAYTAG MDB4949SDH2 Arrived on site to drop off afresh. Showed customer how to use the product also advised customer again not to use unit due to unit still leaking. Water can get in to control board job complete.
Near Leander, TX 78641
James
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and found ice maker shut off arm getting stuck in full position after dumping ice. I found the issue to be inside the ice maker motor assembly. Installed new ice maker to correct issue. Tested operation and found unit working properly. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 01/21/2019
RANGE WHIRLPOOL KDRS483VSS04 "Arrived on site and inspected unit for shorts. I found the terminal block melted at the L2 connection. I verified the elements to have no shorts and I found no shorts in the harness. I found the issue to be caused by loose connections at the terminal block. Unit will need new power cord, terminal block and both appliance managers to repair; ordrng 1 W10852104 (cntrl-elec)"
Near Austin, TX 78728
Wesley
Job Details: 01/21/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and replaced switches and interlocks due to failure. And open door error. All checks good.
Near Leander, TX 78641
Lou
Job Details: 01/21/2019
RANGE WHIRLPOOL WFE530C0ES0 "arrived on site to inspect range convection fan. Upon further inspection, the customer advised that the convection fan wasn’t working on his range. He opened the oven door and turned on the convection fan and it did not come on. The customer advised that the unit doesn’t get used very often. I removed the fan cover and turned the blades and it turned freely. I turned the unit on convection at the control and the fan came on. I pulled the unit from its space and removed the back cover and tested ohms to the motor and the mother was good. I put the unit back together and tested one more time and the fan operated as designed.The customer paid in full. Job completed."
Near Buda, TX 78610
Leonardo
Job Details: 01/21/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to to replaced control board. Replaced board test unit and unit test good light turning on and off.
Near Kyle, TX 78640
Leonardo
Job Details: 01/21/2019
MICROWAVE IKEA IBMS1455DS00 Arrived on site to test unit for start butting not working test unit and found broken button and holder. Will need to order new button W11086664 and new button holder W11116990. Rescheduled for Tuesday 1/22; ordrng 1 W11086664 (BUTTON ) and 1 W11116990 (BUTTON HOLDER )
Near Austin, TX 78741
Leonardo
Job Details: 01/21/2019
MICROWAVE WHIRLPOOL WMH31017FS Arrived on site to test unit for panel broken. Arrived on site and found panel complete off. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78703
Luis
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site for cooling issue. Found freezer evaporator incased in ice. Ran diagnostics unit not entering defrost exiting diagnostics unit powering on then off. Diagnosed faulty main control.
Near New Braunfels, TX 78132
Robert
Job Details: 01/21/2019
DRYER MAYTAG MEDB850YW0 Arrived on job to perform safety check on dryer. Removed back and checked wires for burners all good. Removed front panel and drum. Lots of lint in dryer with flash burners mostly around the heating element and motor. No viable melting of wire or components. If lint is removed dryer appears to be safe. Dryer was not connected to power so no testing on operation was performed.
Near Georgetown, TX 78626
Jonathan S
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KRFC300EWH01 "Arrived on site for refrigerator door making popping sound. Performed diagnostics and tested opening and closing of door. Found failed door closer. Removed door closer and installed new. Tested door operation. All tested good, no water leaks present."
Near Liberty Hill, TX 78642
James
Job Details: 01/21/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and inspected door for residue. I found several large dots on the fresh food door that would not come off. There were also streaks around the dots that would not come off as well. Unit will need new door and nameplate to repair. Instructed customer that doors typically take 6-8 weeks to arrive and office would contact them to schedule repair; ordrng 1 LW11258450 (REF-DOR SS ) and 1 W11223753 (NAMEPLATE )
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/21/2019
DISHWASHER KITCHENAID KDTE334GPS0 "KDTE334GPS0 Arrived to inspect door closing issue. I found the right leg had shifted and required resetting into place. After correcting the leg position, the door operated as designed. Operational test good, no leaks observed during service."
Near Austin, TX 78750
Cliff
Job Details: 01/21/2019
WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washing machine that is not operating. Found cold water turned off at wall valve causing unit to throw long fill error code. Turned on cold water and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/21/2019
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on sote for damaged cook top, found top and top trip damaged replaced cook top but unit will need vent to complete repair.; ordrng 1 CNOTE (OFFICE RS ) and 1 WPW10310922 (trim-vent)"
Near Round Mountain, TX 78663
Brandon
Job Details: 01/21/2019
DRYER WHIRLPOOL WED49STBW1 "Arrived on site for customer complaint of noise issue, found unit needed repair kit replaced, one replaced, unit tested good."
Near Austin, TX 78746
Kevin
Job Details: 01/21/2019
DISHWASHER KITCHENAID KUDE70FXSS5 "arrived on site and inspected dishwasher and found it is not draining, Found debris in drain pump and after clearing it will now operate properly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78737
Leonardo
Job Details: 01/21/2019
OVEN WHIRLPOOL WOD77EC0HS00 Arrived on site to test unit for console not working. Turned unit off checked connection all connection test good. Turned power back on and unit still not working. Ordering new console W11268666 office to reschedule. ; ordrng 1 W11268666 (CONSOLE STAINLESS )
Near Cedar Creek, TX 78612
Thomas L.
Job Details: 01/21/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for Noisey operation. Found that the front drum bearing has pooped out of place. Reinstalled bearing. Operations are now normal. Dryer vent is clean. Instructed customer to clean house vent regularly.
Near Martindale, TX 78655
Robert
Job Details: 01/21/2019
WASHER GE GUD27ESSJWW Arrived on job to replace water inlet. After replacement of part test washer. No leaks detected at time of service
Near Georgetown, TX 78633
Jonathan S
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KRFC400ESS01 "Arrived on site for refrigerator not dispensing water. Performed diagnostics mode and traced water to filter head housing. Found failed filter head housing. Customer approved repair. Pulled unit out to turn water off and power down unit. Gained access to water reservoir assembly. Removed failed reservoir and installed new. Flush 3 gallons of water through dispenser and monitored water connection. All tested good, no water leaks present. Paid in full on credit card."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 01/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator doors uneven and dispenser having low water pressure. Performed diagnostics and tested water dispenser removed filter and tested, checked normal. Found bad water filter. Tested opening and closing of RC doors. Found door not mounted correctly. Removed door hinges and corrected. Lowered leveling feet. Tested all other operations. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Austin, TX 78717
Lou
Job Details: 01/21/2019
RANGE WHIRLPOOL WFG525S0HS0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the main control with touchpad. Tested the unit and verified no error codes and the unit is operating as designed. No gas leaks detected during service, job completed."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/21/2019
COOKTOP WHIRLPOOL WFC150M0EB3 Arrived on site and found complaint of burners not hot enough on cooktop. Slow to boil. Found unit operating as designed. Advised customer on change in wattage reducing heat output. All checks good.
Near Austin, TX 78754
Scott
Job Details: 01/21/2019
REFRIGERATOR GE PSS26MSWASS "Arrived on site for no ice . Found stripper had broken and one of the teeth was stuck under the rake arm which caused IM to burn out trying to push arm . Replaced IM , all checked good . Still having dispenser issues . Used bypass and housing started to leak. Ordering filter housing . Please call to set up return visit .; ordrng 1 WR17X12203 (refrigerator assembl)"
Near Killeen, TX 76542
Al
Job Details: 01/21/2019
COOKTOP WHIRLPOOL G7CE3034XS00 Arrived to inspect burners not working. Confirmed the complaint and removed and noticed the switch was not fully connected to the harness. Reconnected the switch and unit tested as designed.JOB COMPLETE
Near Salado, TX 76571
Steve C.
Job Details: 01/21/2019
OVEN KITCHENAID KOCE500ESS05 Arrived on site to replace the control panel and the Jack probe. Replaced both parts and tested unit. Unit works properly and job complete.
Near Bastrop, TX 78602
Thomas L.
Job Details: 01/21/2019
OVEN GE JT3500SF4SS "Arrived on site for unit displaying failure code. After testing unit there are multiple failure codes For control board, touch lane, and sensors,and the main cooling fan is not running at full speed. ; ordrng 1 COSTAPPROVNEEDED and 2 WB21X10165 (sensor asm)s and 1 WB26X31060 (FAN MOTOR) and 1 WB27T11465 (overlay)"