Near Georgetown, TX 78628
Jonathan S
Job Details: 03/24/2020
RANGE WHIRLPOOL WFG510S0AS2 "Arrived on site for range oven not lighting. Inspected unit and work area. Removed drawer, visually inspected the igniter and valve. Tested oven and found light on first spark. Found pan hanging over drawer and grounding to pan. Spoke with customer on failure and instructed to keeps lower than backside of drawer.
Near Austin, TX 78745
Kevin
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and inspected refrigerator and found all interior lights flicker briefly once as soon as door is open, spoke with tech line and they recommended checking incoming power to main board in fresh food ceiling and it is 120 V. Voltage out of main board is 21 V. Tech line recommended that each LED module be checked and found the freezer one has failed. After replacing freezer LED module all have returned.
Near Austin, TX 78727
Wesley
Job Details: 03/24/2020
WASHER WHIRLPOOL WET4027HW0 Arrived onsite and found unit is in a tight hall closet. Unable to even plug unit in for diagnostics. Requesting 2 man to diagnose; saved tckt
Near Austin, TX 78733
Kevin
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDTE104EBL1 "Arrived on site and found dishwasher is operating normally, customer says it has been working correctly No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on site for refrigerator shelf missing trim. Inspected unit and work area. Found top shelf missing front trim (see SD-QuickPics)Removed shelf and installed new. Job completed.
Near Austin, TX 78739
Richard
Job Details: 03/24/2020
OVEN WHIRLPOOL WOS92EC0AS01 Arrived onsite for the oven not working. During testing found that the blower motor was the cause of the thermal fuse going out. Replaced blower motor and thermal fuse and oven tested good. Complete.
Near Georgetown, TX 78633
Paul
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL KFIS29BBMS02 "(DS) Arrived on site for ice melting in the ice been and freezer not going below 18F. Tested temp in the freezer and found temp at -1F. Tested temp in the fresh food section and found temp at 36F. Found unit out of level, leveled unit. Ran test 57(ice maker harvest). Placed a paper towel covering the top of the ice bin and ran ice maker fill test. No water dripped out of the ice maker on to the paper towel indicating no leak from the ice maker. Call complete."
Near Leander, TX 78641
Lou
Job Details: 03/24/2020
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop burner not igniting. Upon further inspection, I tested the cooktop burners and all but the back left burner functioned properly. I found that the Ignitor wire was not fully connected to to spark module. Tightened the connection and reconnected and tested and unit is operating as designed. Unit is a new vacant home; therefore, I contacted the builder and advised of my findings and repairs. No gas leaks detected during service, job completed."
Near Kyle, TX 78640
Robert
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on job to install guide. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78737
Richard
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Arrived onsite for the refrigerator rh door has dent. Replaced RH door with new and refrigerator door tested fine. Complete
Near Nolanville, TX 76559
Cliff
Job Details: 03/24/2020
REFRIGERATOR FRIGIDAIRE FFTR1814TW Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found freezer liner has gaps allowing air leak and frost buildup. Sealed liner with food grade silicone and tested unit. All is working properly at this time. No water was hooked up to unit at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 03/24/2020
MICROWAVE WHIRLPOOL WMH31017AS2 "arrived on site to inspect microwave catching popcorn on fire. Upon further inspection, the customer had the unit pulled from the wall and sitting on a dresser in a bedroom. I opened the unit door and found the turntable plate charred and the driver charred/melted. Also found burn marks on the bottom of the cabinet. I inspected the turntable motor and it is good. I contacted Techline and spoke to Dave and advised of my findings and he provided File #7727436196 then transferred me to Safety. I spoke to Kim and advised of my findings and advised that the unit appeared to be repairable. Unit was left in the bedroom on the dresser. Job completed."
Near Austin, TX 78703
Jacob
Job Details: 03/24/2020
DRYER MAYTAG MEDB855DC4 Arrived onsite for unit not heating. Tested unit. Found L2 error code. Found that the wiring to the unit was wrong. Corrected wiring. Opened up panel. Found control board had burned up. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete
Near Lakeway, TX 78734
Luis
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for water leaking from dispenser. Tested dispenser after about 1 min water starts to leak,removed connector that prev tech replaced same issue water leaking from dual valve. Diagnosed a faulty water valve,removed defective valve installed a new water valve tested dispenser no leaks"
Near Austin, TX 78757
Scott
Job Details: 03/24/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for dead washer . Found unit starting and lighting up . Put unit in diagnostics mode . Got off balance and latch error code . Replaced latch and unit thru step test and auto test . Unit checked normal , no water leaks detected at time of service . Did instruct customer about loading large blankets and comforters . Job complete .
Near Austin, TX 78703
Leonardo
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to test unit for panel not working. Test unit and found bad control panel. Replaced panel Test unit and unit test good job complete. No leaks present at this time
Near Austin, TX 78701
Luis
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KRSF505ESS00 "Arrived on site for no water and noise complaint. Diagnosed frozen water tank,flushed reservoir,adjusted temperature setting. Ran icemaker passed,no water due to frozen line,ran fill tube heater. If icemaker line freezers unit will need a new fill tube heater assembly. Unable to recreate noise complaint"
Near Austin, TX 78757
Wesley
Job Details: 03/24/2020
REFRIGERATOR JENN-AIR JSC24C8EAM00 Arrived on site and found large seal gap on ff side. Repaired with heat gun. All else checks good. But symptoms of difficulties keeping cool will be alleviated.
Near Belton, TX 76513
Jonathan M
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site for refrigerator that was making a vibrating sound. Inspected unit and work area. Tested unit through auto test and checked fan function and compressor. All sounded normal. Customer advised that whenever she raise the lever on her icemaker that the noise would start. Tested the unit by turning off the icemaker and vibration became apparent. Removed evaporator cover and found no frost buildup at evaporator fan. However, noticed heavy vibration add evaporator cover. Adjusted cover and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78758
Scott
Job Details: 03/24/2020
DRYER AMANA NED4655EW1 "Arrive on site for dryer not heating. Tested the dryer felt no air coming from the dryer vent , but unit is heating.Replaced the dryer wheel. Tested everything again. Everything checked out normal . No lint found at time of service . Job complete."
Near Wimberley, TX 78676
Robert
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on job for complaints of noise. Found the evaporator cover iced. ; ordrng 1 W10889360 (cover-evap)
Near Killeen, TX 76549
Cliff
Job Details: 03/24/2020
DRYER MAYTAG MEDC215EW1 Arrived on site to diagnose a dryer that is not heating. Tested unit and found failed heating element. Replaced element and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78701
Luis
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for noise complaint adjusted fan assembly and evaporator cover. ran diagnostics noise no longer present
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2020
DISHWASHER GE GLD7768V00SS "arrived on site to inspect dishwasher making squealing noises. Upon further inspection, the customer advised the unit would make a squealing noise approximately 2-3 mins into the wash. I placed the unit in diagnostics and tested and the unit operated as designed with no noises. I tested the unit on a sanitized wash since this wash the wash that started the noises. After approximately 10 mins, the unit had not made any unusual noises. No water leaks observed during service, job completed."
Near Austin, TX 78701
Luis
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no ice. Found insulation in harness preventing power to icemaker from harness in liner,removed obstruction in harness real stalled icemaker ran through a harvest passed filled with water."
Near Sun City, TX 78628
Jonathan S
Job Details: 03/23/2020
UNKNOWN UNKNOWN NISSAN
Near Austin, TX 78701
Luis
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no cool. Removed evaporator cover no frost pattern on evaporator. Removed compressor cover,heard hissing noise,found oil on cap tube and suction line,adjusted cap tube found noise from inside liner by cap tube diagnosed leak at cap tube in liner,called tech support
Near Austin, TX 78705
Luis
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for loud noise,removed evaporator cover loud noise from fan assembly,replaced fan motor found damaged fan blade ordering a fan blade to complete repair ; ordrng 1 WP2169142 (FAN BLADE)"
Near Austin, TX 78705
Luis
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for missing handles diagnosed unit was shipped without handles and set screws. Installed set screws and handles
Near Waco, TX 76706
Jonathan M
Job Details: 03/23/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site for washing machine that had the screw pop off. Inspected unit and work area. Removed wash plate and agitator and found wash plate threads had been stripped as well as part of the screw threads. Replaced agitator, wash plate, and screw and tested unit. Unit is working as designed. Call complete."
Near Leander, TX 78641
Lou
Job Details: 03/23/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "arrived on site to inspect dishwasher not dispensing detergent. Upon further inspection, I placed the unit in diagnostics showing error codes F10E1. Clears the code and continued with testing. The unit dispenser failed to open. I stopped testing and checked the dispenser and found it open. . I removed and replaced the dispenser and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/23/2020
RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site for customer complaint of oven not heating, found power supply issue, instructed customer to call electrician."
Near San Marcos, TX 78666
Noah D
Job Details: 03/23/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to diagnose dishwasher for grinding noise while opening, upon inspection found the left side hinge had come loose and the door was rubbing against the inside tub, reposition door hinge and bent the holding clip in correctly, all function returned with no grinding, checked for exterior damage, none found. Job complete"
Near Austin, TX 78727
Paul
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite for a refrigerator with condensation in the RC. I found the mullion with a large amount of condensation causing water to run down on the deli door and FC door. I found no voltage out of the UI to the mullion heater. The UI will need to be replaced. Ordering W11265135 PANEL-UI. ; ordrng 1 W11265135 (PANEL-UI)"
Near Hutto, TX 78634
Andy
Job Details: 03/23/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to install previously diagnosed switches and control. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78759
Leonardo
Job Details: 03/23/2020
MICROWAVE FRIGIDAIRE FGMV176NTF Arrived on site to replace filter board. Replaced filter board test unit and still not power to unit. Ordering new thermostats. ; ordrng 1 5304509449 (THERMOSTAT) and 1 5304509474 (THERMOSTAT )
Near Austin, TX 78739
Robert
Job Details: 03/23/2020
WASHER KENMORE 796.4147321 Arrived on job for complaints of not starting. Found the filter board bad. Replace filter.
Near Georgetown, TX 78626
Lou
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "arrived on site to inspect refrigerator freezing in the RC compartment. Upon further inspection, the customer advised that the fresh foods section was getting too warm towards the bottom, but still cold in the freezer. I tested temps in the FC=19 degrees & RC=35 degrees. Customer advised the unit is not making ice. I found that the freezer has too much food and little to no airflow, which is causing the freezer to work harder to stay cold and not allowing sufficient airflow to the fresh foods section to keep it cold. Due to the issues prior, I removed and replaced the fresh foods thermistor and recommended to the customer to rearrange the foods in the freezer section to allow for more airflow which would mean possibly removing some of the foods. Also advised that due to the temps being too high in the freezer is why the ice maker isn’t working. Temps have to be below 10 degrees. No water leaks observed during service, job completed."
Near Del Valle, TX 78617
Richard
Job Details: 03/23/2020
FREEZER LG LSXS26386D/02 Arrived onsite for the refrigerator not cooling. During testing found that the PCB was no good causing the compressor to shut off prematurely and not allowing the refrigerator to cool. Need to order pcb. .; ordrng 1 AP6892321 (PCB) and 1 PARTRESEARCH (PART RESEARCH NEEDED FOR PCB)
Near Kempner, TX 76539
Al
Job Details: 03/23/2020
WASHER WHIRLPOOL WTW8040DW0 Arrived to inspect washer tone issues. Confirmed the complaint and found stuck UI code.Calibrated and deleted the error codes and unit now operates as designed with tones.
Near Kyle, TX 78640
Robert
Job Details: 03/23/2020
WASHER MAYTAG MHW5630HC0 Arrived on job to replace harness. After replacement test operation and no change. Console not responding on all buttons. ; ordrng 1 W11322901 (CONTROL) and 1 W11325569 (CONSOLE )
Near Manor, TX 78653
Scott
Job Details: 03/23/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived on site for wet dishes . Ran diagnostics found no error codes and heater is coming on at end of test . Found dispenser not dispensing rise aid . Replaced dispenser . Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."
Near Seguin, TX 78155
Jacob
Job Details: 03/23/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 Arrived onsite for unit leaking water out the front of the unit. Found that unit was tilted too far forward. And found that float switch was not pushed down. Called Techline. Had suggestions about possible broken parts. Told tech line of current findings. Got SR#7727422617. Tested unit. No leaks at this time. Job complete
Near Kyle, TX 78640
Brandon
Job Details: 03/23/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of dryer not shutting off and timer not moving, found faulty timer, I replaced timer, unit tested good."
Near Austin, TX 78723
Richard
Job Details: 03/23/2020
WASHER MAYTAG MVWB835DC3 Arrived onsite for the washer lid latch not locking. Ran diagnostics and found that the lid latch was causing the control board to malfunction. Replaced lid latch and control board . Washer tested fine. Complete
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2020
WASHER MAYTAG MVWB765FW0 "arrived on site to inspect washer no power. Upon further inspection, tested voltage to the unit and got 125V. Checked the console and found it open. Checked continuity to the harness and found it good. Unit was left unplugged. No water leaks observed during service, job completed."
Near , TX 78656
Kevin
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived on site and inspected refrigerator and found inlet valve is stuck open, replaced and let valve and icemaker and it is now operating normally. No water leaks from connections at time of service, job complete"
Near Austin, TX 78738
Luis
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KSSP48QJS00 "Arrived on site for no cool. Removed evaporator cover found uv dye on heat exchanger and evaporator,found some corrosion on heater pan. Replaced compressor,heater pan,heat exchanger and evaporator. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Replaced timer due to prev tech diagnosis.
Near Andice, TX 78628
Jonathan S
Job Details: 03/23/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01 "Arrived on site to install previous diagnosed parts. Removed unit to gain access to controls. Removed failed control and installed new. Powered unit on and performed diagnostics mode. Checked system info, powered unit off and removed UI and installed new. Checked junction box to insure no loose connection., installed newInstalled unit and tested operation. All tested good."
Near Manor, TX 78653
Scott
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for no ice . Found bail arm stuck in up position . Replaced IM , ran harvest . All checked normal . No water leaks detected at time of service . Job complete ."
Near Driftwood, TX 78619
Brandon
Job Details: 03/23/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of u it not washing dishes, found faulty motor, I replaced motor, unit tested good. No leaks"
Near Taylor, TX 76574
Andy
Job Details: 03/23/2020
WASHER MAYTAG MVWB850YW1 Arrived on site for washer spinning only in high speed and loud when spinning. Tested and inspected unit and found failed control and rotor and stator.
Near Manor, TX 78653
Leonardo
Job Details: 03/23/2020
OVEN WHIRLPOOL WFG525S0HS1 "Arrived on site to test unit for hinges on door broken. Test unit and found broken hinges, replaced hinges test unit and unit test good job complete."
Near Georgetown, TX 78628
Cliff
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace mullion for refrigerator. Replaced mullion and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 03/23/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and found washer will not latch, after replacing latch ran a diagnostic cycle and confirmed all functions are operating normally, job complete"
Near Red Rock, TX 78662
Jacob
Job Details: 03/23/2020
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite for unit getting F70 error code. Replaced parts ordered by previous tech. Replaced parts. Getting d5 error code.
Near Austin, TX 78737
Robert
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on job for icemaker not working. Found icemaker not able to find home. Replaced icemaker and test. No leaks detected at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/23/2020
RANGE AMANA AGR4230BAB3 "Arrived on site to inspect oven for not heating to temp, replaced thermistor and thermostat, retested oven and it heated correctly. Job complete"
Near Temple, TX 76502
Jonathan M
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for refrigerator that won’t make ice and has a cooling issue. Inspected unit and work area. Customer advised she does not have. Cooling issue but the icemaker won’t produce ice. Ran unit through several tests and found FC thermistor open. Tested icebox fan, motor, harvest, fill test, ice level sensor, and icemaker error codes. All passed but found an error code for timed ice making (E5). Ordering thermistor and will return . ; ordrng 1 W10316760 (thermistor)"
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/23/2020
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for washer not completing spin cycle. Customer stated that nit has worked the last 3 cycles. Inspected unit and work area. Found major soap buildup on basket. Performed diagnostics mode and tested operation. Called Whirlpool tech support and spoke Byran. Ran automatic test mode and found error F-13 reoccurring durning test. Tested UI and control. Byran recommend to have customer run several cleaning cycles to get soap buildup remove. If customer still having failure occurring to replace door lock and main control.
Near Meadowlakes, TX 78654
James
Job Details: 03/23/2020
OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site and tested operation. Found door gasket not sealing properly. Installed new gasket and verified temperatures. Unit tests good. Job complete
Near Leander, TX 78641
Lou
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "arrived on site to install previously diagnosed and ordered parts. Due to the unit freezing up and the bimetal showing open, I removed and replaced the evaporator motor/harness and the UI/hv control kit. Tested the unit and it is operating as designed. ice maker was functioning as well. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Andy
Job Details: 03/23/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived on site to install previously diagnosed magnetron and control. Tested unit and also found failed capacitor and diode as well. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Lampasas, TX 76550
Al
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL GX5SHDXTQ01 "Arrived to inspect freezer stuck shut.Freed the door and verified the fill tube wasn’t in the correct spot.Adjusted it, reassembled and unit tested as designed.Job complete"
Near West Lake Hills, TX 78746
Kevin
Job Details: 03/23/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Arrived on site and inspected microwave and found door does not register as closed. Need to bring back interlock assembly on harness 7727424344; ordrng 1 461967750483 (arm) and 4 W10831019 (screw)s and 1 W10881996 (MAIN HARNESS) and 1 W10911403 (motor-turn) and 2 W11045551 (HINGE)s and 1 WP3196183 (screw) and 1 WP98008545 (screw) and 1 WPW10128850 (arm) and 1 WPW10709147 (frame-glas)
Near Austin, TX 78741
Leonardo
Job Details: 03/23/2020
MICROWAVE MAYTAG MMV4206FZ5 Arrived on site to replace filter board and power cord and mounting nut. Replaced parts test unit and unit test good job complete.
Near Buda, TX 78610
Brandon
Job Details: 03/23/2020
WASHER WHIRLPOOL WFW8620HC2 "Arrived on site for customer complaint of door not closing, found broken latch, I replaced latch, unit tested good."
Near Leander, TX 78641
Lou
Job Details: 03/23/2020
RANGE WHIRLPOOL WFE510S0HW1
Near Austin, TX 78748
Robert
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived on job to replace evaporator fan. After replacement test operation. No leaks detected at time of service
Near Austin, TX 78752
Leonardo
Job Details: 03/23/2020
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter. Replaced sump and motor test unit and unit test good no leaks present at this time left bad part with customer.
Near Round Rock, TX 78664
Cliff
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to replace previously ordered parts. Found wiring harness for pantry door broken. Repaired broken wiring and upon testing unit found unit not registering door switches and the dispenser control not operating properly. Dispenser control will need to be replaced to complete repairs. Will bring power supply, main control, and pantry control with me on return visit in case needed.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 W11330971 (UI) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Austin, TX 78737
Kevin
Job Details: 03/23/2020
MICROWAVE JENN-AIR JMC2430IM01 "Arrived on site and replaced trim piece and mounting hardware diagnosed on previous visit, after replacement microwave is now correct, job complete"
Near Leander, TX 78641
Lou
Job Details: 03/23/2020
RANGE WHIRLPOOL WFE320M0ES2 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that the inspector used a metal thermometer to measure the temps in the oven. I advised that in order to get accurate temp readings, a multimeter with thermal lead has to be used to test. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. Preheat temp was 401. My next five readings were 412, 303, 384, 332, 364 for an average of 359 degrees. To offset the temps, I calibrated the unit minus -10 degrees. I advised the customer of my findings and notified the builder via text of my findings. Job completed."
Near Pflugerville, TX 78660
Leonardo
Job Details: 03/23/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit an dunit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 03/23/2020
WASHER MAYTAG MVWB835DW5 "arrived on site to inspect washer not draining. Upon further inspection, customer advised that they were able to get the unit to drain by doing a rinse/spin cycle. I placed the unit in diagnostics showing no error codes and continued with testing. Unit operated as designed. I inspected the drain hose at the drain pipe and it was in approximately 4 inches as recommended. I made recommendations to the customer for use & care as well as detergent use. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Paul
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I spoke with Andy about the call and then spoke with the customer about what had been happening. I ran service test 3 and found the fans working as designed and the unit didn’t power cycle on its own. The fans all worked as designed. The previous company had replaced the UI but the original RC fan and harness was in the unit. I replaced the RC fan and harness. I found an air gap at the drain tube and sealed it with permagum.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/23/2020
REFRIGERATOR JENN-AIR JS42PPDUDE01 "Arrived on site for refrigerator FC LED lights being dim. Gained access to LED control and tested voltage and found within range. Went through freezer lights and tested. Found light behind ice maker failed. Replaced light and tested operation. All tested good, no water leaks detected"
Near Hutto, TX 78634
Andy
Job Details: 03/23/2020
WASHER WHIRLPOOL MHW6000XW2 Arrived on site for washer not operating. Tested and inspected unit and found failed motor control and latch. No repairs are to be done at this time. No water leaks present at time of service.
Near Manor, TX 78653
Scott
Job Details: 03/23/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site for microwave tripping breaker . At first tested unit with oven and cook top on , after awhile breaker tripped . Breaker would trip while microwave was plugged in . Unplugged microwave with all all appliances off ,still tripping . Plugged microwave in with extension cord ,didn’t trip . Recommended electrician change breaker and outlet as well as making it a non gfi breaker . Job complete ."
Near Meadowlakes, TX 78654
James
Job Details: 03/23/2020
DISHWASHER MAYTAG MDB8989SHW0 Arrived on site and inspected tub for rust. Found mounting clip for heater is rusting. Unit will need new tub to repair. Repair will take 2 hours. ; ordrng 1 CNOTE (2 HOUR REPAIR)
Near Austin, TX 78721
Richard
Job Details: 03/23/2020
REFRIGERATOR IKEA IX3HHGXSS000 Arrived onsite for the refrigerator not cooling. Upon inspection found that the refrigerator is cooling just fine at this time. Checked temps and they are good. Not ice build up on freezer evaporator. Damper control is opening and closing just fine. No issues found at this time. Complete
Near Bee Cave, TX 78738
Brandon
Job Details: 03/23/2020
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for customer complaint of unit shaking during spin, found gearcase shaft bent causing basket to wobble. Ordering gearcase. ; ordrng 1 W11255272 (GEARCASE)"
Near Killeen, TX 76543
Jonathan M
Job Details: 03/23/2020
REFRIGERATOR AMANA ART106TFDB01 Arrived on site for refrigerator that would not turn on. Inspected unit and work area. Customer advised that the unit was turning on and fans were blowing but the unit would not cool. Plugging it in and waited three minutes. The compressor never kicked on. Replaced start device and tested unit. Unit kicked on and started to cool. Unit is working as designed. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/23/2020
MICROWAVE WHIRLPOOL KOCE500ESS08 "Arrived on site for customer complaint of microwave not heating all the time, found door not making good contact with switch on left side, ordering door and switch harness. ; ordrng 1 W10687342 (door/mw)"
Near Round Rock, TX 78664
Paul
Job Details: 03/23/2020
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived onsite for a cooktop with a broken glass top. I found the cooktop cracked over the front right burner. I replaced the cooktop. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KSF26C7XYY04 "arrived on site to inspect refrigerator leaking water. Upon further inspection, I found where water was leaking from the RC evaporator area. Tested the water dispenser to see if the reservoir was leaking and it was not. I found where water had puddled in the evaporator drip pan and the drain was clogged. Removed the drain tube from the back of the unit and found it clogged. Used some bailing wire to clear the clog and tested and the nOW is operating as designed.No water leaks observed at the end of service, job completed."
Near Hutto, TX 78634
Andy
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for refrigerator FC not cooling properly. Performed temperature test and found at 21° checked amp draw and found at 2.2 amps removed RC evaporator cover and found poor frost pattern. Did SS pre check. SS repair is needed. Ordering needed parts. Office to schedule return trip. Customer would like soonest appointment possible. No water leaks present at time of service. SS repair. 2 hour job. Authorization needed. Extra labor authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS JOB ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (EXTRA LABOR AUTHORIZATION NEEDED ) and 1 SEENOTE (2 HOUR JOB ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10276644 (compressor) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator), states that autho needed"
Near The Hills, TX 78738
Brandon
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for customer complaint of unit leaking, found unit not draining properly during defrost in fresh food section. Ordering drain pan/bracket, drain tube, and evaporator cover.; ordrng 1 W10673133 (bracket) and 1 W11167902 (EVAP COVER) and 1 W11252097 (RAIN TUBE)"
Near Cedar Park, TX 78613
Lou
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "arrived on site to inspect refrigerator freezer with ice built up. Upon further inspection, customer had the unit opened up and the ice defrosted from the freezer evaporator. Customer provided some pictures of the ice build up. I removed the evaporator cover and found that the defrost heater had a burn out spot on the bottom left elbow (photo). I tested the heater and found it open. Customer advised that the left RC door gasket was torn and showed me. The gasket is torn on the inner bottom corner. I am ordering the right RC door gasket, defrost heater, evaporator harness, and CNOTE-AUTHORIZATION. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10830162 (gasket-fip) and 1 W11260592 (harns-wire) and 1 WP12729123 (heater)"
Near Horseshoe Bay, TX 78657
James
Job Details: 03/23/2020
DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site and tested operation. Found no power to unit. Found gfci outlets has tripped. Reset outlet and tested. Unit tests good. Job complete
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/23/2020
WASHER MAYTAG MVWC400XW3 "Arrived onsite for washer start switch pushed into the control assembly. Inspected unit and found switch pushed in behind panel causing unit to be inoperable. Performed diagnostics mode and ran automatic test cycle. Found lid not locking, tested ohms in lid switch and found opened. Unit will need new rubber start button and lid lock.
Near Austin, TX 78705
Richard
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onsite for the refrigerator door handle broken. Upon inspection found that the handle was broken on the top. Replaced handle with new and refrigerator tested fine complete
Near Horseshoe Bay, TX 78657
James
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KUIC18NNXS0 Arrived on site and tested operation. Found unit fills with water and recirculates water. Found cutting grid has failed causing no ice production.
Near Lockhart, TX 78644
Jacob
Job Details: 03/23/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for unit giving. F6E2 error code. Called Techline. Suggested to replace control board and UI panel. Got Sr#7727426193. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Georgetown, TX 78626
Cliff
Job Details: 03/23/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is not cycling properly. Found water valve assembly failed causing unit not to fill. Replaced water valve and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Hutto, TX 78634
Andy
Job Details: 03/23/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range oven not heating and gas smell. Customer stated gas smell is only when she try’s to use oven. Tested and inspected unit and found customer had mat at bottom of oven covering vents not allowing air flow and allowing only partly to ignite. Removed mat and tested unit and all operations are normal with no gas smell or gas leak issues. Instructed customer on use and care and practice for best performance and advised customer to have gas company come out and check for gas to verify no gas leaks before using unit for safety.
Near Dale, TX 78616
Jacob
Job Details: 03/23/2020
DRYER WHIRLPOOL WED49STBW1 Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 03/23/2020
DRYER SAMSUNG DV42H5200EP "arrived on site to inspect dryer not drying clothes. Upon further inspection, customer advised that the unit takes several cycles to dry clothing. Customer advised that they have not had vents cleaned but they do clean the dryer lint catcher regularly. Checked the vent outside of the home and found that the screen on the outside vent was completely clogged. Vent cover was mounted into foundation and unable to remove. I tested the unit and found it is heating properly.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/23/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to inspect dishwasher for not moving past draining, upon inspection found large pieces of debris in drain and pump, ordering drain pump. Office to reschedule ; ordrng 1 KDTE334GPS0 (DRAIN PUMP)"
Near Austin, TX 78748
Leonardo
Job Details: 03/23/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit for unit not washing. Found bad wash motor, replaced sump and motor test unit no leaks present unit working as designed job complete."