Arrived on site to test unit for damaged membrane. Found membrane melting will order new membrane office to reschedule. ; ordrng 1 W10879583 (Membrane)

Arrived on site to replace previously ordered parts for washer. Replaced shifter and also noted drain error in control but pump fully functional. Replaced control as well and calibrated unit. All is working properly at this time and no leaks were found at time of service.

Arrived onsite and repaired unit by replacing mag cap and diode. Unit is ow heating properly. The magnetron had gone out and unit was not heating.

"Replaced valve from previous diagnosis. Valve was full of rust from old piping. Advised customer of build up as issue may keep happening. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."

Arrived on job for complaints of heater still not working. Ran diagnostics and power going to heater but no heat. Going back with sensor and heater. ; ordrng 1 WD05X24776 (HEATER) and 1 WD21X10519 (switch flood)

Arrived on job for complaints of temperature drop when door is opened. Found the issue is that the oven is returning to preheat. Called tech line and the said the oven needs to be connected to WiFi w11525545. Gave customer info to WiFi team.

"Arrived on site to install previously diagnosed sealed system parts to resolve low cooling. Installed new compressor and drier. When removing old components, found a large amount of oil in all the lines, likely due to failed valve inside compressor. Verified unit holding vacuum for 10 minutes. Charged to spec. Verified unit cooling. Call complete."

Arrived on site to test unit for mold and leaking. Found heat from outside coming in from vent. Called Techline and let Techline nothing wrong with unit. Job complete.

Arrived on site to test unit for console not being able to respond. Reset unit test unit and unit test good unit working as designed job complete.

"Arrived on site to diagnose refrigerator with ice building up at the bottom of the freezer compartment. I gained access to the evap and found that there was ice completely covering the drip pan. I found the drip pan and drain tube blocked and frozen solid causing this issue. I steamed out the drip pan and drain tube and removed the clogs. The unit is now operating properly as designed

Arrived on site for Vibration During Spin Cycle- shakes a lot and makes a lot of noise. off balance. Checked suspension and suspension checked good. Inspected all four legs and they were all level. Ran through manual diagnostics and washer agitated as designed and spun as designed. Placed in diagnostics for errors and got F1E1. Cleared error code and inspected main control for loose wires or any connections not fully inserted. Everything looked good. Checked voltage at J12 and voltage was missing while testing. Removed control and installed new control. Ran through manual diagnostics and washer is running as designed. No leaks detected. Job completed.

Arrived onsite for unit making a rubbing noise at the start of the cycle. Tested the unit and heard rubbing noise. Looked at the unit and found that the fan housing was rubbing on the lint chute housing. Bent out the fan housing a bit. Tested the unit. Unit tested good. No noise at this time. Job complete

"I arrived on site to diagnose a wine cooler with intermittent light issues, upon arrival I found that the toe plate was warped preventing the switch from recessing properly causing the door to improperly close. I gained access behind the toe plate and found that both the leveling feet are completely missing causing the unit to lean forward and weigh down on the toe plate. I contacted tech-line to document the issue and they recommended to do a parts research to see if they could locate the part number as there is no documentation that tech line could find they provided me with sr#7731587912; ordrng 1 Frontlevelingfeet (Needs/parts research)"

"I arrived on site to diagnose vent hood panel not staying shut. Upon arrival I found that the vent hood panel is not staying shut due to a slight warp, I replaced it and now the panel shuts fine. The unit is operating properly as designed. Job complete."

Arrived on site to diagnose a refrigerator with door not sealing. Found mullion not fully mounted and remounted it properly. All is working properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a refrigerator with light not working.No repairs or diagnostics performed today.

Arrived onsite for refrigerator losing cool in both sections. Upon inspection I found the FC I caused in a block of ice indicating a defrost issue. I ran diagnostics and test 6 showed the bimetal open when it should be closed. I checked the control and found 120Vac to the heater. I steamed out all the ice and vacuumed out any water. I removed the bimetal and tested it in a glass of ice water. I could not get it to close. I replaced the bi metal and reassembled all panels I powered on the unit after I packed up my equipment I could feel the FC starting to cool. I advised the customer to monitor the unit to ensure it starts to make ice and gets down to correct temps. No leaks detected during time of service. Job complete.

"Arrived on site for SAFETY- MW keeps running when door shut intermittently and touch screen often does nowork. Placed in diagnostics and got F6E4, Ran microwave with a cup of water three times. No issue while testing. Placed in bake to 350. Oven heating as designed. Powered down oven microwave combo. Powered back up and tested microwave and oven again. No issues. Called tech line and spoke to Butch. Butch asked if WIFI was connected and it was not. Remote was disabled.- SR7731587303WIFi support team # - 18663334591"

"Arrived on site to replace burner heads, orifice holders, and screws, after replacing all parts, I checked for gas leaks at burner valves and orifice holders, unit tested good, no leaks."

"Arrived on site for off balanced washer . Ran diagnostics. Unit wouldnt go into any spin of agitate , just a really loud buzz from actuator . Will need actuator for sure and more likely will need gearcase . Found some oil on belt guard . Need AUTHO on actuator, gearcase . Ordering other parts if needed. No water leaks detected at time of service; ordrng 1 W10913953 (Actuator) and 1 W11395618 (Cap) and 1 W10721967 (Cam) and 1 W11162438 (Control) and 1 Autho"

"Arrived onsite for refrigerator ice dispensing issue. Checked auger motor, ice bucket and dispenser door. All are functioning. Did notice ice bucket may not have been completely inserted due to food product. Instructed customer not to stack larger items that may interfere with mechanism. Job complete"

"Arrived onsite for dishwasher not drying properly. Upon inspection found customer not using rinse aid. Unit has a plastic tub and needs a rinse agent to assist in drying. Also instructed customer that materials also will dry differently. Glass, ceramics, and metals will do fine but plastic items will remain wet due to no heat absorption. Unit is functioning properly. Job complete"

Arrived on site for not making ice . Found ice maker not harvesting . Replaced IM with new harness. Ran harvest all checked normal. No water leaks detected at time of service. Job complete.

"Arrived on site for no power to dishwasher. Outlet checked normal. Found power cord not hooked up at terminal . Retired power corn into junction box . Ran diagnostics, all checked normal. No water leaks detected at time of service. Job complete"

Arrived on site for range oven not heating. Upon arrival tested unit and found the bake element not activating at all. I then gained access to the harness assembly of the unit and found the red wires burnt at the terminal block. I replaced the harness and reassembled the unit. After reassembly I tested the unit to find it preheating as designed. Call complete.

Arrived on site to install previous diagnosed part. I installed the new control. I ran a calibration and did a diagnostics cycle test. The unit is working as designed. Job complete. Job complete.

Arrived on site to install previous diagnosed part. I installed the new control. I ran a calibration and did a diagnostics cycle test. The unit is working as designed. Job complete. Job complete.

Arrived onsite to install previously diagnosed parts. I installed the recirculating pump and tested the unit in diagnostics. The unit passed all tests and no leaks were detected. I left the unit running to make ice but informed the customer er they would need to run a full clean cycle for the clean light to go away.

Onsite for washer not draining. Found previous repair to drain pump wires came loose causing unit to not drain. Replaced lower harness. Drained water in tub and ran a diagnostics cycle. Unit now functioning as designed. Call complete.

"Arrived on site for a refrigerator that?s not cooling. Inspected unit and work area. Confirmed the customers complaint and found the refrigerator sitting at 50?F in the freezer section sitting at 20?F. Found evidence of a defrost issue in the refrigerator section. Took an amp draw off the compressor and found the compressor running at really high amperage but the compressor not hot. Spoke to PR and was advised that it seem to be like there was a leak add the fresh fruit evaporator due to the frost issue. Unit will need defrost and sealed system repair. ; ordrng 1 8201675 (compressor) and 1 W11188493 (cover-evap) and 1 W11492867 (EVAPORATOR ) and 1 W11506635 (COUPLER) and 1 WPW10143759 (dryer)"

Weather on site for a trash compactor that won?t start. Inspected unit and work area. Tested unit and found the start button wouldn?t push all the way in to engage the switch. Will need to order start switch assembly. Ordering part and will return.; ordrng 1 WP9871824 (switch-off)

"Arrived on site and inspected broken filter cover. Confirmed, removed and replaced it. Customer satisfied. Job completed Text for survey."

"Arrived on site for a washing machine that?s making a noise. Inspected unit and work area. The customer advised that the unit makes the sound when unit is in spin. Tested the spin function and did not find any abnormal sounds. Ran the unit through a drain and spin with other clothes in it and found the noise coming from the drain pump. Removed the drain pump and found a hanger nail inside the drain pump causing the sound. Tested the unit again and the unit began working as designed. Found all checked good. He then advised that the issue would either have to be with the amount of detergent being used or the loading issue with the client.

Arrived on site and to install all previously ordered parts. After the rebuild the unit tested as designed without any errors. Job complete

Arrived back on site to install the pump to hose the previous tech identified as the issue causing the leaks. R&R and tested the unit and unit tested as designed without any leaks. Job complete

"Onsite for ice build up in FC. Found slight gap in between liner and cabinet on left side of FC causing slight air leak, condensation build up, and then freezing. Sealed FC with adhesive. Advised customer to leave door shut for the rest of the day to let adhesive set. Call complete."

Arrived n site for washer having fabric softener left in dispenser. Inspected unit and work area. Performed diagnostics mode and tested operation. Found water pressure good. Removed dispenser and ran water cycled and found water not reaching fabric softener. Disassembled dispenser drawer and found dispenser drawer assembly will need to be replaced. Found no ETA available on part. Office to schedule return when ETA is available. ; O-emld tckt

"Arrived on site for washer making a loud noise during the spin cycle. Upon arrival I confirmed the complaint and began inspecting the unit. I gained access to the bottom of the unit and found oil thrown all over the bottom of the unit indicating a gear box failure. Upon disassembly I could not separate the gearbox from the basket due to the m being rusted together. An entire new basket assembly, outer tub, and 2 technicians will be needed to fully complete the repair. ; ordrng 1 W11161960 (Agitator) and 1 W10811957 (Basket) and 1 W11219115 (Outer tub) and 1 WPW10215093 (Drain pump filter) and 1 WP90767 (Drain filter screw) and 1 1 (2 man repair)"

Arrived on job to replace bellow customer provided part.After replacement test operation. No leaks detected at time of service.

Arrived on site to install previously diagnosed parts. I installed the new door and then reshaped the gasket with my heat gun. I advised the customer to wait a minimum of four hours to open the freezer door in order for the gasket to properly set. Call complete.

Arrived on site to install previously diagnosed parts. I installed the new gasket and used my silicone to keep it in place. Upon further inspection I found the upper basket bowed on the left hand side. I found this to be the reason it was catching the gasket when pulled out. I adjusted the basket and then tested the unit. It was now opening and closing as designed. Call complete.

"Onsite for fridge having clicking noise. Customer stated noise would happen intermittently. Noise began shortly after arrival and coming from rear of unit. Found electrical cord tags and blue tape they secure cord/water line was hanging. When condenser fan would turn on, the tags/tape would blow against fridge causing the noise. Removed tape and tags. Unit functioning as designed. Call complete."

Arrived onsite for unit having cut wires and missing kick clips. Looked at the unit and saw that the wires were cut and missing to kick clips. Got authorization to replace parts. Replaced parts. Tested the unit. Unit tested good. No issues at this time. Job complete

"Arrived on site to inspect unit for not drying dishes, upon inspection found the unit did work to specs but customer did not know about rinse aid, instructed customer on proper use, heating element worked normally. Complete"

Arrived onsite to replace previously diagnosed parts. Replaced rail mullion and drawer wire harness. Tested unit and unit is functioning properly. Job complete

"Arrived on site to inspect unit for popping breaker during operation, upon inspection could not get breaker to pop, tested unit and found a control panel short fault, ordering panel. Office to reschedule ; ordrng 1 W11165148 (CONTROL PANEL)"

Arrived on site for water leaking from dispenser. Found ice door motor not fully closing ice door,replaced ice door and motor,found defective led replaced led module,removed ice build up from chute and liner wall tested ice door sealing as designed. ; used 1 WPW10546285 (Motor), and 1 WPW10504458 (Door chute) from stock"

"Arrived on site for customer complaint of unit not cooling, found failed start device, I replaced start device, unit tested good.

"Arrived on site for refrigerator leaking water. Ins unit and work area. Found water sitting in bottom of RC. Found RC evaporator drain pan bowed. Found FC dry and condenser drain holding water. Will need to replace RC drain pan.

"Onsite for washer not draining. Found drain pump noisy and not draining water. Replaced drain pump, unit functioning as designed. Call complete"

"Arrived on site for customer complaint of unit frosting and freezing on RC evaporator cover, found damper motor failed, found evaporator cover warped, found miscommunication between UI and evaporator thermistor, ordering all parts. ; ordrng 1 WPW10248595 (Damper motor) and 1 Cnote (BC only)"

Arrived on site for drawer issues. Found larger crisper drawer not sliding in tracks correctly and smooth replaced tracks same issue ordering crisper drawer ; ordrng 1 W10860122 (Crisper drawer)

Arrived on site to test unit for left rear and right rear burner not igniting.

"Arrived on site for wall oven resetting itself. I inspected the unit and work area. I found fault code FCE3. I found no such fault code in the tech sheet. I called techline. I followed service pointer W11437808. I replaced the UI. I tested the unit and it is now working as designed.

Gained access to the model and serial nit starts, tumbles, but doesnt heat. Needs more work. ordrng 1 WPW10185982 (TIMER) and 1 279838 (HEATING ELEMENT) and 1 W10900067 (CUTOFF-TML) and 1 279816 (HI-LIMIT TSTAT)"

Arrived on site and found fresh food temperature is 60+ degrees your temperature is 40+ degrees took one picture of freezer evaporator and sent it to LM I need to bring them back both evaporators and compressor to complete repair; ordrng 1 W11492867 (Evaporator) and 1 WPW10608485 (Evaporator) and 1 W10832994 (Compressor) and 1 W11387048 (Freezer bin) and 1 W10143759 (Dye drier) and 1 8201786 (Start device kit) and 1 Wpsav4 (Stub)

"Arrived on site and inspected refrigerator and found damper is open, inspected freezer section and found evaporator fan is running but freezer is completely frosted over, took pictures. Entire refrigerator will need to be unplugged for 48 hours to remove frost buildup. after defrost refrigerator should be operating properly, job complete"

"Arrived on site for a refrigerator with the door freezing shut. Upon arrival the customer stated the FC door had been getting significant frost build up on it, and now they could not open it. I tried to open the door but found it completely frozen shut and could not open it at all. Upon further inspection I found the gasket on the bottom sagging and completely off. I used my mirror to inspect the bottom of the door and found the plastic holding the gasket on he bottom of the door was separating from the door itself. Due to this it cannot hold the gasket and the door will need to be replaced.

Arrived on site to test unit for unit leaking. Ran unit for 20 minutes with out front panel and no leaks present at this time. Job complete.

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit with the power off. Turned power on and check amp draw to t( compressor and found 2.03amps. Inspected the RC evap and found no frost pattern. Also found the evap fan motor harness with thermistor is bad and the drip pan is warped. There was water in the bottom of the RC section. I advised him that the unit needs a sealed system repair, along with the RC evaporator motor harness, evap drip pan kit, damper and hv control would need to be replaced to complete the repair and the unit would need to,be cleaned out before repairs could be completed, as well as, behind the unit. No water leaks observed during service, job completed."

"Arrived on site to test unit for water filling in FF drawer. Found filter head leaking and valve was not opening properly. Replaced reservoir with filter head and bypass cap, and valve. Tested unit, unit works good. Recommended installing water filter. Ice maker is currently not working, ran diagnostics and not responding.

"Arrived on site , removed drain pump and found several bra pads stuck in filter . Pump was in good condition . Ran diagnostics, all checked normal. Job complete ."

Arrived on site for Nothing Is Working - No Power - Wall Oven. Removed thermal fuse and used jumper and oven turned on. Tested bake and oven heated and fan kicked on. Installed new thermal fuse and oven is heating as designed. Job completed.

"Arrived on site. Tested low side pressure,pressure reading +5 - 0 with weak frost pattern,unit will need compressor.; ordrng 1 482801 (Mounting kit)

"Arrived on site to install previously diagnosed and ordered parts. Due to the element, control and dispenser failures, I removed and replaced the parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite to install previously diagnosed parts. I installed the lid and latch. I tested the unit and it is working as designed at this time. No leaks were detected during time of service. Job complete.

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and tested heat at vent tube area and found the unit would not get above 83 degrees. Tested airflow to the unit with my vent test kit and it passed both tests. Checked voltage at the outlet and got 240V. Checked the terminal block and found the unit not wired correctly. Re-wired the unit and retested and unit still not heating. Disassembled the unit and found the element had broken and grounded itself. Removed and replaced the element and reassembled the unit and tested and unit is operating as designed. No lint observed during service, job completed."

Arrived on site for mullion not closing on left door. I inspected the unit and found it out of level. I brought both leveling feet up and relieved the unit properly. The mullion is now closing every time. Job complete.

Arrived on site and inspected washer not cleaning or spinning. Confirmed the complaint and found the actuator was defective causing the malfunction per service pointer W11531483 Rev B. I R&R the actuator and unit tested properly. Job completed.

Arrived on site to diagnose a refrigerator that is not producing ice. Tested all parts and components and found no failures to unit at this time. No leaks were found at time of service.

"Arrived on site for customer complaint of unit not draining, found unit is set up on gravity drain that runs through the cabinet to the right of the unit, however, when unit is pushed back into cubby hole, the drain line is getting kinked and not allowing unit to drain. Even when we pull the unit out about 6-8 inches, the unit will drain slowly. Customer is going to contact installers to fix issue. I tested every other complement in diagnostic mode as well as regular on mode, unit tested good. I left unit off due to drain issues, no leaks at time of service."

"Arrived on site to diagnose microwave with no heat, the customer informed me that one day they were heating and 30 seconds in the microwave would no longer heat.

Arrived on site and inspected washer not spinning the clothes out. Ran diagnostics and found during the spin, the wash plate was skipping, but the basket wasnt spinning with it. Ordering the hub, wash plate and actuator. Office to schedule return services due to part availability. Needs more work ; ordrng 1 W10902814 (WASH PLATE) and 1 WPW10597177 (ACTUATOR, SHIFT) and 1 W10528947 (Hub)"

Arrived on job for complaints of front left burner not working properly. Made an adjustment and tested unit. All burners working properly.

"Arrived on site to test unit for not heating. Found bad magnetron. Recommend replacing mag, cap and diode.

"Arrived on site to test unit fo broken handle. Verified handle was broken. Replaced handle, tested unit, unit works good. Job complete."

Arrived onsite for unit not making much ice. Looked at the unit and saw a good amount of ice made. Did notice the filter replacement light was lit up and clean machine. No leaks at this time. Job complete

Arrived onsite for unit over freezing things in the refrigerator. Upon further inspection. Found that the control damper was stuck open. Replaced damper. Tested unit. Unit tested good. No issues at this time. Job complete.

Arrived on site for a wall oven throwing an F8E0 error code. Upon arrival the customer stated they preheated the unit and it threw the error around 200?F. I put the unit into diagnostics mode and found stored error code F8E0 for slow cooling fan. I then manually activated the fan and could here it make a loud rattle. I gained access to the cooling fan and found a molex laying on the blades. The harness had come out of its holder and was allowing the molex to drop onto the fan. I corrected this and then tested the unit. I found the fan no longer making the noise in diagnostics. I then preheat the unit and found it now working as designed. Call complete.

Arrived onsite to replace console ordered by previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete

Arrived on site to install previously diagnosed part. Removed sensor and installed new sensor. Placed in diagnostics and F8E3 came on. Cleared error code and started diagnostics cycles. Washer completed all cycles as designed. As I was leaving customer informed me the load and go cartridge was not installed when I ran diagnostics and they would prefer I run the diagnostics cycle again with the cartridge installed. Installed cartridge and all diagnostics cycles completed without error. No leaks detected. Job completed.

"Onsite to install previously diagnosed parts. Tested unit in diag, unit now has power and is functioning as designed. Call complete."

Arrived on job for install of previously diagnosed parts. Installed new hose. Tested unit and everything working properly. No leaks detected at time of service.

"Arrived on site to test unit for excessive shaking. Unit was just moved into new home. Found unit unleveled and basket wiggles excessively on gearcase shaft. Recommend replacing suspension, gearcase and wash basket ordering gearcase, suspension, wash basket, agitator, splutch kit, hub nut and drive belt."

"Arrived on site for BOTTOM ELEMENT NOT HEATING IN THE OVEN-FRONT TWO BURNERS ON TOP AND BACK RIGHT AREN'T HEATING. Range had recently been used so cooktop hot was displayed along with error code F6E3. I unplugged the cooktop and tested voltage at the wall. Getting 240. I plugged unit back in and display would not come back on. Tested voltage at P1 and was getting 120. Unplugged for five minutes and plugged back in. Still no power to control / display. Tried turning on elements and all four elements got hot and turned red as designed. Ordering control, two more switches, two more elements, bake element, and will be returning with all previously ordered parts. Most likely the new control will get the oven bake to turn on, but I will return with all ordered and previously ordered parts just in case. ; ordrng 1 W11528352 (Control) and 1 W11182108 (Bake element) and 1 W11396790 (Element) and 1 W11396792 (Element) and 1 WP3149400 (Switch) and 1 WP3148952 (Switch)"

Arrived on job for complaints of oven not turning off. Customer said that both top and bottom ovens were having same issue. Will need console to complete.; saved tckt

Arrived on site to replace LF and LR valves. Replaced both parts test unit no leaks present.

"Arrived onsite for a dryer that is showing a ?check vent? error code. Inspected the unit and work area. I ran checks on the sensors and found them working properly. I ran a vent tester kit on the unit and found the unit ventilating properly with good airflow. I called Techline and spoke to Steve SR# 7730910924. We checked the vent hose and for the vent hose not kinked but going out from the dryer to the right circling back left to go into the wall and then up. The customer states that the vet then goes up and then somewhat down and out ranging about 25 feet event in the wall. Steve advised that based on the prior notes and the way that this dryer vents, the issue might be with the number of turns the air has to make to go out. He advised to have the customer straightener vent hose as much as possible to avoid further elbows and to have the customer check the venting to make sure that in the ceiling it only goes at a 90? angle as opposed to a sharper turn. He advised there was no issue with the unit at this time and to make note for the repair. Relay that information over to the customer and also advised the customer to run a load without the vent hose on to verify that it is not with the dryer and with the venting. The unit is working as designed. Call complete."

"Arrived on site ,replaced fresh food evap fan with harnes . Steamed out evap ,made sure drain was clear . Reassembled unit . Shimmed evap cover . Ran diagnostics all checked normal with cooling . No PO . Ran Im test ,harvest and filling normally . No other issues found . No water leaks detected at time of service.

"Arrived on site to install previously diagnosed parts. Once gaining access to HV parts I ohmd out the fuse and thermostat. Both tested good. I inspected the diode and found no damage. I then replaced the cap, mag, and transformer. I tested the unit with a microwave safe cup of water. The unit is now heating as designed. Call complete."

"Arrived on site to inspect dryer getting too hot. Upon further inspection, I tested the temps in the ex-low setting and high setting and found that the max temp didnt change. The ex-low temp was the same as the high temp setting. I tested the cutoffs, thermostat, and thermal fuse and found all within range. Inspected the element and it is good. After a few tests recommended by Leon, it was determined that the temperature switch has failed. I removed and replaced the temperature switch and tested and unit is operating as designed. No lint observed during service, job completed."

"Arrived on site for dryer not starting cycle and will click when pressing start key. Inspected unit and work area. Measure incoming voltage at terminal block, found correct voltage and polarity. Disassembled unit and found major lint buildup in blower housing. Removed lint and tested thermal fuse. Found thermal cutoff fuse opened/ failed. Removed failed fuse and installed new. Assembled unit and tested operation. Found all working as designed. Spoke with customer on venting and purpose of thermal fuse.

Arrived onsite to replace previously diagnosed parts. Replaced actuator. Tested unit and unit is functioning properly. Job complete

Arrived on site to test unit for no display. Found lights working for microwave and oven but no display. Replaced console . Test unit and unit test good job complete.

"Arrived on site for too much ice. Found freezer compartment full of ice from icemaker cleared out ice found shut off arm not fully inserted to housing,removed icemaker installed arm fully to housing tested icemaker unit working as designed."

Arrived on site to test unit for unit running for long time. Replaced board. Test unit and unit test good job complete.

Arrived on site for no heat dryer . Found back of unit smashed in causing heater element to get pushed into housing and grounding out . Reshaped back panel and replaced element . All checked normal . Unit is heating . No lint build up at time of service. Job complete .

"Arrived on site for loud dryer . Found when spinning makin a loud rumble . Roller support,blower wheel all look good . Ordering vibration kit and more pads , motor and blower wheel. Call to set return ; ordrng 1 W11401018 (Kit) and 1 W11234001 (Motor) and 1 W11327190 (Blower wheel) and 6 W11113654 (Pads)s"

"Arrived on site for a washing machine leaking. Upon arrival the customer stated it would leak and they would have to use 5 to 6 towels to clean it up. This happened the last two times the customer used it. I put the unit into diagnostics mode and found stored error codes F0E3 for overload and F0E5 for off balance. I ran every load individually and the test cycle. I could not replicate the leak. I gained access to the bottom of the unit and found significant gear case oil. I could not see any trace of a leak however. I ran a normal cycle with a load full of clothes and could not replicate the leak. I inspected the outer tub and did not see any cracks or damage. This indicates the leak may be coming from the bad gear case. I attempted to remove the stator, but found it bound onto the gear case. I am ordering rotor, stator, and screws to complete the repair. Office to get autho and reschedule.; ordrng 1 W10915701 (Rotor) and 1 W10006483 (Stator) and 8 W11027980 (Screw)s and 1 AUTHO (AUTHO)"