We serviced a
GE DISHWASHER
Model CDT845P2N3S1
Near Andice, Texas 78628
Tommy
Job Details:
06/17/2021
Arrived onsite for dishwasher disposal making loud noise. Upon arrival found unit motor for disposal was likely burnt out heavy grinding sound. Customer informed me they got it from Home Depot and it was under warranty. Spoke with customer on getting a new one from them as we did not carry any.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Hewitt, Texas 76643
Jonathan M
Job Details:
06/17/2021
"Arrived on site for refrigerator that still not cooling. Inspected unit and work area. Checked pressures on the unit and found the unit had lost all of its refrigerant. Put nitrogen into the system and checked for air leaks at the can presser and condenser. Could not find a leak on either of those. Did find the unit leaking nitrogen still very slowly. Gained access to the fresh food and freezer evaporator?s and used bubbles to try to find the leak. Still could not find the leak. I called Whirlpool Techline and spoke to Robert SR# 7730805740.
We serviced a
WHIRLPOOL DRYER
Model LER4624DQ0
Near Harker Heights, Texas 76548
Tyler
Job Details:
06/17/2021
"(CS) Arrived on site for dryer not coming on. Upon arrival we found unit receiving 240v from outlet. Upon further inspection I found the heater ohming at 10 ohms even and not grounded. Both the high limiter and cutoff were functioning, door switch was working. Found the thermal fuse had blown. I was able to replace thermal fuse then use a pressure test kit and found unit had great air flow when vent hose wasnt connected but once hose was reinstalled found pressure were no longer within good ranges indicating a clog within wall of home. At this time unit will also need a dvc in order to complete repairs and insure thermal fuse doesnt break again. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Harker Heights, Texas 76548
Tyler
Job Details:
06/17/2021
"Arrived on site for refrigerator not cooling. Upon arrival found rc temps around 60 degrees. Upon further inspection found rc evap thermistor ranges at 5 ohms even from p5 1&2 connections and wasnt reading accurate temps in rc compartment. At this time unit will need new evap fan motor assembly, ui and hv control. Found no water issues or leaks in ui panel and deli drawer. ; ordrng 1 W11087438 (Rc evap fan plus harness)"
We serviced a
GE REFRIGERATOR
Model GFE28HSHESS
Near Killeen, Texas 76542
Al
Job Details:
06/17/2021
Arrived on site and inspected French door refrigerator cooling and leaking issues.Confirmed the complaint and found the unit was leaking from a massive ice buildup on the floor underneath the storage drawer.I removed the ice buildup and noticed the gasket has lot of sticky debris on it causing it to stick to the unit when opened.Advised customer to simply wipe the gasket to prevent and further cooling issues.JOB COMPLETE
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wimberley, Texas 78676
Kevin
Job Details:
06/17/2021
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near Lakeway, Texas 78734
Robert
Job Details:
06/17/2021
Arrived on job for complaints of no power. Found the power cord damaged.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TB5
Near Burnet, Texas 78611
Cliff
Job Details:
06/17/2021
Arrived on site to diagnose a refrigerator that is condensating in rc. Found right side of door to close to frame and compressing gasket too much. Installed new hinge and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL VENTHOOD
Model UVL6048JSS
Near Canyon Lake, Texas 78132
Leonardo
Job Details:
06/17/2021
Arrived on site to test unit for light making small flickering when on low setting. Called Techline and test unit with Techline and let Techline they dont advised changing any parts or doing any repair due to unit working correctly. The lights will do that on low setting job complete. File#7731029648
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HB00
Near New Braunfels, Texas 78130
Andrew
Job Details:
06/17/2021
"Arrived on site to test unit for reservoir over flowing and no ice production. Unit was working upon arrival. Checked voltage to recirculating pump and voltage was good at 13.8vac. Connected recirculating pump and pump now not engaging. Checked voltage agin and was now receiving .8vac. Verified transformer was receiving proper voltage and sending proper voltage. Replaced control, recirculating pump and drain pump. Verified voltage was correct again, tested unit, unit started to work good then stopped. Voltage was now changing erratically. Continuity through harness is good. Recommend replacing transformer and control. Returning with pumps to ensure completion on return visit. Also requesting 2hrs on return visit. Office to reschedule. ; ordrng 1 2HRS (2HRS) and 1 AHO (AHO) and 1 W11034363 (cntrl-elec) and 1 W11325175 (PUMP) and 1 WPW10485951 (transformr) and 1 Wpw10489125 (pump)"
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near New Braunfels, Texas 78132
Leonardo
Job Details:
06/17/2021
Arrived on site to test unit for oven not responding or turning off at around 300?. Test unit and found both ovens had bad uis will order new ui and control boards. Will need to replace all boards at the same time. Office to reschedule. ; ordrng 1 W11319204 (Ui) and 1 W11317945 (Control board) and 1 W11317944 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near San Marcos, Texas 78666
Andrew
Job Details:
06/17/2021
"Arrived on site to replace UI and control per techline. Found ice was not clumped toghether upon arrival. Replaced parts, and ran service test 14 got a reading of 11 degrees. Ran service test 16 and got a reading of 31 degrees. Called techline with findings. Was advised temps are in range and to monitor. Upon putting unit back together wife asked if dispenser will work now. Never knew dispenser was an issue. Wife states this whole time the dispenser is what is the issue. Customer assumed since ice was at times clumping and potentially causing the dispenser issues, the clumping was reported as the issue. Found removable motor shaft was rounded on the ends causing ice bin auger to round out. Tested unit and found with the slightest bit of resistance the teeth and the motor shaft were skipping. Recommend replacing dispenser motor, motor shaft and ice container. Office to reschedule. ; ordrng 1 AHO (AHO) and 1 W10822606 (motor) and 1 W10911314 (ice-contnr) and 1 W11228132 (shaft)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Spicewood, Texas 78669
Robert
Job Details:
06/17/2021
Arrived on job for complaints of not cooling in refrigerator compartment. Ran compressor test 40 and all functions passed. Replaced main control.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Buda, Texas 78610
Kevin
Job Details:
06/17/2021
"Arrived on site and replaced motor and timer and dryer is now running properly, job complet"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Canyon Lake, Texas 78133
Andrew
Job Details:
06/17/2021
Arrived on site to test unit for frost build up. Found bottom of door not sealing properly. Found door was extremely bowed in center pushing gasket upwards. Needing new door and gasket to fix issue. Office to reschedule. ; ordrng 1 W10746789 (dor-fmd) and 1 W11501317 (GASKET)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB02
Near Canyon Lake, Texas 78133
Noah D
Job Details:
06/17/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the unit off, plugged in unit and compressor kicked, checked evap and found large spots of what seemed to be dye (did not have light) evap was also very dented. Ordering correct sealed system repair. Office to reschedule ; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM ) and 1 W10570565 (evaporator) and 1 W11506635 (ACESSS)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near McQueeney, Texas 78123
Noah D
Job Details:
06/17/2021
"Arrived on site to inspect unit for freezing food on top shelf, upon inspection found one milk carton frozen next to damper but no other issues, changed out thermistor and tested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, Texas 78633
Lou
Job Details:
06/16/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the right RC door gasket being torn, I removed and replaced the gasket and shaped it with my heat gun. Recommended that my customer leave the right door closed for approximately 2 hours to allow the gasket to mold to the chassis and seal properly. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78751
Scott
Job Details:
06/16/2021
Arrived on site for dryer not starting . Found start button stuck on UI. Ran keypad test . Ordering UI and control. Call to set return . ; ordrd 1 W11314470 (Console UI) and 1 W11461185 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Killeen, Texas 76549
Tyler
Job Details:
06/16/2021
Arrived on site for range giving f3e0 error code. Upon arrival confirmed error codes and then found both oven sensor and cavity sensor both had failed. I replaced both and retested unit. Found after reassembling unit that main control still couldnt detect readings from either sensor. Office will need to reach once availability of ACU is known; ordrng 1 WFC150M0JB0 (Control (Black))
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near San Marcos, Texas 78666
Andrew
Job Details:
06/16/2021
"Arrived on site to test unit for not washing. Found error code f6e4(open float switch). Found connection wasn?t connected to float switch. Secured connection, tested unit, unit works good. No leaks detected. Advised customer to use rinse aid and purge hot water before using unit. Job complete."
We serviced a
GE RANGE
Model JGB630REF4SS
Near Georgetown, Texas 78628
Lou
Job Details:
06/16/2021
"Arrived on site to inspect range cooktop burners not working. Upon further inspection, I found the gas supply turned off to the unit. I checked the shutoff valve and it was turned on. Checked the burner ignitors and found the back left ignitor arcing to the side and not straight up like the other burners. Contacted the Realtor and advised of the gas not being turned on and they mentioned it was on recently when the home was cleaned. I advised of my findings and they advised that it was the back left burner that wasnt working. I removed and replaced the burner head and tested the ignitor and it is operating as designed. Unable to test the entire unit due to no gas.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Del Valle, Texas 78617
Jacob
Job Details:
06/16/2021
Arrived onsite for to replace parts to the unit. Replaced both bottom and top interlock switches. Tested the unit. Unit blew the fuse inside the unit. Re ordered parts. Need to call tech line upon arrival.; ordrng 2 W10138793 (fuse)s and 1 W11551558 (UPPER INTERLOCK ) and 1 W11551761 (LOWER INTERLOCK ) and 1 WPW10531156 (filter)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Austin, Texas 78739
Leonardo
Job Details:
06/16/2021
Arrived on site to replace sump and motor. Replaced sump and motor and found bottom spray arm melted. Will order new bottom spray arm. ; ordrng 1 W10860176 (Bottom spray arm)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS00
Near Austin, Texas 78737
Leonardo
Job Details:
06/16/2021
Arrived on site to test unit for unit stopping. Found damaged wave guide not replaceable part. Wave guide shorting out magnetron and inverter. ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Temple, Texas 76502
Tyler
Job Details:
06/16/2021
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near China Spring, Texas 76633
Jonathan M
Job Details:
06/16/2021
Arrived on site for a dishwasher that?s not washing dishes properly and won?t dry the dishes. Inspect unit and work area. The customer advised that the dishes do not get dry at the end of the cycle and are leaving spots on their dishes. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit through an auto test in the unit ran as designed. The customer advised that they do not run the hot water at their sink prior to running their dishes and do not really pre-wash dishes prior to throwing them into the dishwasher. Went over user care guide and the unit is working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near New Braunfels, Texas 78130
Noah D
Job Details:
06/16/2021
"Arrived on site to inspect unit for not venting correctly, upon inspection found the unit barely installed with only 2 bolts. Fixed vent and installed as found. Customer MUST have the unit installed correctly. Complete"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Lago Vista, Texas 78645
Justin
Job Details:
06/16/2021
"Arrived on site for a dryer not heating. I checked voltage at the wall and found L1 to neutral with zero voltage and L2 to neutral getting 90V. This indicates a bad outlet and I advised the customer er on this. I flipped the breaker and still found the same issue. I then gained access to the heating circuit and found the thermal cutoff bad. I installed the cutoff and advised the customer to further test the unit we would need the outlet repaired, but as of now the unit is working as designed. Call complete."
We serviced a
JENN-AIR COOKTOP
Model JGD8130ADW
Near Austin, Texas 78735
Leonardo
Job Details:
06/16/2021
Arrived on site to replace valve and switch abd igniter. Opened new bad for switch and switch damaged will order new switches office to reschedule. ; ordrng 2 Wp74006955 (Switxh)s and 1 2hours (2 hours)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Blanco, Texas 78606
Robert
Job Details:
06/16/2021
Arrived on job for complaints of not cooling. Found the refrigerator defrost sensor out of range. Replaced harness and test. No leaks detected at time of service
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Del Valle, Texas 78617
Jacob
Job Details:
06/16/2021
Arrived onsite for unit not staying on even when not in use. Tested the unit. Unit managed to stay on all the way up to 350 degrees. Did see sparks coming from the relays on the back of the control. Need to order a new control. Office to reschedule ; ordrng 1 W11528352 (CONTROL)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, Texas 78628
Lou
Job Details:
06/16/2021
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water and it failed to heat. I removed the control and found the microwave relay harness not connected. Connected the brown wire the harness and retested and unit is operating as designed. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Dripping Springs, Texas 78620
Kevin
Job Details:
06/16/2021
"Arrived on site and inspected dishwasher and filled it with water, allowed it to run and drained water. Found when measured 1 foot away from dishwasher with a decibel meter application on a smart phone app and it is never raising above 44 dbs. customer did the same thing but was 1 inch away from dishwasher and it was reading 61 dB on their cell phone app. Did not find dishwasher to be excessively noisy during operation and customer provided a short video of their experience and it shows the washer motor running. Sent videos and reported to tech line, job complete 7731019734"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS1
Near Round Rock, Texas 78665
Tommy
Job Details:
06/16/2021
Arrived onsite for dishwasher leaking found unit was over sudzing spoke with customer on using vegetable oil. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Austin, Texas 78747
Luis
Job Details:
06/16/2021
"Arrived on site for no ice. Found ice in mold,ran a forced harvest icemaker stopped mid harvest diagnosed a defective icemaker,installed a new icemaker,icemaker ran through a harvest and filled with water. ; used 1 WPW10300022 (Icemaker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD618ESS01
Near Austin, Texas 78731
David Z
Job Details:
06/16/2021
"Arrived on site to install new trim pieces to replace damaged trim pieces from install and transport. Install new right side trim post, and vent cover. Assisted customer in getting unit leveled and adjusted properly due to not being performed at install. Unit is now working as designed and properly installed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, Texas 78717
David S
Job Details:
06/16/2021
"Onsite to install previously diagnosed parts. Replaced motor and sump assy. Reassembled, ran diag test, unit fills, washes, heats and drains. No leaks before or after repair. Unit functioning as designed. Call complete. Informed customer to fix tile underneath dishwasher to raise feet up allowing for easier removal and proper installation procedures. See sd quick pics"
We serviced a
FRIGIDAIRE OVEN
Model PLEB30S9FCD
Near Kempner, Texas 76539
Al
Job Details:
06/16/2021
"Arrived on site and inspected wall oven not reaching temperature.Confirmed the complaint and put the unit on 350 and started the unit and found the elements were getting warm, but never reached temperature.Attempted to pul the single wall oven from the cabinet, but the screws were screwed in so tight the heads snapped locking the unit inside the cabinet.Called SW who confirmed the unit needed to be uninstalled in order for technicians to access the necessary parts and repair the unit.Ordering authorization for a 2nd technician.Returning with all previously ordered parts.Office to schedule return services due to unit locked into the cabinet.Needs more work ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Killeen, Texas 76549
Al
Job Details:
06/16/2021
Arrived on site and inspected range with latch issues.Confirmed the complaint and found the unit wouldnt allow the customer to make any selections.Removed and replaced the latch assembly and unit tested as designed.Customer satisfied.JOB COMPLETE
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
06/16/2021
Arrived on site to install previously diagnosed parts. Removed RC door and installed new RC door. Mounted new name plate and had the customer inspect. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Georgetown, Texas 78633
Lou
Job Details:
06/16/2021
"Arrived on site to inspect dryer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F70. Cancelled diagnostics and ran the unit in a normal load cycle and tested voltage at the control. Unit is getting 240V. I removed and replaced the main control and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, Texas 78665
Tommy
Job Details:
06/16/2021
"Arrived onsite for rc making loud noise. Upon arrival found unit rc evap frosted over. Unit cover and drain pan damaged and bowed. Unit will require drain pan, cover, support and rc fan and thermistor. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, Texas 78664
Wesley
Job Details:
06/16/2021
Aries onsite ad replaced the broken water line and heater assembly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, Texas 78746
David Z
Job Details:
06/16/2021
Arrived on site to diagnose washer that was banging around and walking. I checked the unit and found play in the basket and you can wiggle it on the gearcase shaft. Found failed hub. Removed hub and replaced. Calibrated unit with new hub. All is working as designed. No water leaks found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Marcos, Texas 78666
Andrew
Job Details:
06/16/2021
"Arrived on site to test unit for not dispensing ice. Found ice bin was frozen into place. Removed ice bin and found ice accumulated everywhere. Removed ice and ice maker. Found fill cup was frozen over. Fill tube was frozen over. Also found what appears to be a leak from filter head. And water accumulation on lower RC. Found water pressure was 72psi. Recommend installing a regulator, replacing fill tube, valve, filter head and ice maker. Handle was damaged on RC left door since move in. Needing new handle. Also need to replace ice container due to plastic yoke being stripped on rear side. Office to reschedule.; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 W11045129 (handle) and 1 W11185686 (ice-contnr)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS01
Near Horseshoe Bay, Texas 78657
Cliff
Job Details:
06/16/2021
Arrived on site to diagnose a refrigerator that is frosting in the fc. Found small gaps in liner and sealed gaps with food grade silicone. All is working properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Blanco, Texas 78606
Robert
Job Details:
06/16/2021
Arrived on job for complaints of no power. Found the UI not responding. Replaced UI and test
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Blanco, Texas 78606
Robert
Job Details:
06/16/2021
Arrived on job to replace previously damaged parts. After replacement test operation. No leaks detected at time of service
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Braunfels, Texas 78130
Noah D
Job Details:
06/16/2021
"Arrived on site to inspect unit for not draining correctly, upon inspection found the unit was full of damp towels, the customer did not feel the unit was draining correctly, tested drain pump with no issues, replaced control board due to pressure sensor issues. Instructed customer on use with all loads. Complete"
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS2
Near Lago Vista, Texas 78645
Justin
Job Details:
06/16/2021
Arrived on site to install previously diagnosed parts. Ran unit for quite some time and it is no longer making a sound at the time of service. Upon further inspection I found unit not screwed in on the upper middle shaft and a small gap there too. I advised the customer of this and how it can possibly cause a small rattle.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Leander, Texas 78641
Kayman
Job Details:
06/16/2021
Arrived onsite for range/oven with suspected gas leak. Upon inspection I found the ignitor drawing about 4 amps and ignited the gas burner as designed. I used the provided gas leak detector on the burners and valve stem but the detector did not detect any leaks. I found the flames at correct size and color. The customer had concerns with the ovens CO2 levels. I explained that the oven will put off co2 during heating and especially preheat because the burner stays on longer during cycles. But the co2 test would need to be done above the range near the console at the flues and not near the oven door or inside the oven. It is also recommended to run the hood fan while using the oven to ensure any excess co2 Is vented out. I also recommended getting a co2 detector and mounting it 20 to 30 feet over a doorway if there are still concerns. The oven is working as designed at this time and no gas leaks were detected during time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW8640BW2
Near Austin, Texas 78759
Scott
Job Details:
06/16/2021
"Arrived on site ,replaced water valve . Ran diagnostics, all checked normal normal no water leaks detected at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, Texas 78747
Luis
Job Details:
06/16/2021
"Arrived on site. Removed evaporator cover found traces of oil on manufacture weld joint on fresh food evaporator,replaced evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near New Braunfels, Texas 78130
Noah D
Job Details:
06/16/2021
"Arrived on site to inspect unit for not filling correctly and found the valve not engaging, replaced valve and lid. All functions returned. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ1
Near Georgetown, Texas 78626
Tommy
Job Details:
06/16/2021
Arrived onsite for microwave not heating. Upon arrival found unit diode was blown. Checked wiring didnt see any substantial damaged.Replaced diode and tested. Unit is now operating as designed
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Georgetown, Texas 78626
Tommy
Job Details:
06/16/2021
Arrived onsite for dishwasher not cleaning dishes. Upon arrival found unit heats drains and fills unit wash motor is dead receiving voltage but inactive. Office to reschedule upon arrival of motor.; ordrng 1 5304519906 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Georgetown, Texas 78628
Jonathan S
Job Details:
06/16/2021
"Arrived on site for ice maker leaking water. Inspected unit and work area. Advanced cycle ice maker and monitored operation. Found no overfilling and pressure was to ice maker. Found a faint hammer sound at end of fill cycle, indicating a bad inlet valve. Gained access to inlet valve and installed new. Tested water dispenser operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, Texas 78745
Jacob
Job Details:
06/16/2021
Arrived onsite for unit not getting to the agitating stage of the wash. Got pic of lease agreement. Put unit In diagnostics got F7E5 Shifter fault. Looked at the actuator and found that the connector some how worked its way out of the actuator plug in. Plugged the connector back on to the actuator. Tested unit with clothes in normal wash. Unit filled and got to the agitating stage. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Leander, Texas 78641
Kayman
Job Details:
06/16/2021
Arrived onsite for refrigerator not dispensing ice. Upon inspection I found the unit is producing and dispensing ice ads designed but the customer has concerns because ice will intermittently fall out of the chute and onto the floor when not in use. I advised the customer that ice may be getting stuck in between the chute and ice door and when it melts it will fall out. The unit is otherwise working as designed and no leaks were detected during time of service. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Buda, Texas 78610
Jacob
Job Details:
06/16/2021
Arrived onsite for unit not dispensing water or dispensing ice. Heard the unit dispensing water for ice maker. Checked voltage from the control board on the back of the unit. Voltage did not seem correct. Went ahead ordered new control. Spoke with SW to help with diagnose. Rescheduled with customer ; ordrng 1 W11043763 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Horseshoe Bay, Texas 78657
Cliff
Job Details:
06/16/2021
Arrived on site to diagnose a washer that is not cycling properly. Found wiring connector for latch assembly not fully connected to control. Rewired latch properly and all is working properly at this time. No leaks were found at time of service.
We serviced a
GE DISHWASHER
Model GSD2100V55BB
Near Meadowlakes, Texas 78654
Cliff
Job Details:
06/16/2021
Arrived on site to diagnose a dishwasher that is not draining. Found no mechanical failures to unit at this time. Advised homeowner garbage disposal must be ran anytime food is in it to prevent water from backflowing into dishwasher. No further repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Blanco, Texas 78606
Robert
Job Details:
06/16/2021
Arrived on job for complaints of no ice found the icemaker not working. Replaced icemaker and test. No leaks detected at time of service
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Bastrop, Texas 78602
Matthew
Job Details:
06/16/2021
Arrived onsite for refrigerator water dispenser working intermittently. Upon arrival tested unit and dispenser is functioning properly. Valve is energizing and dispenser pad is working. Customer explained that when dispensing stops she removes filter and water dispensing is restored. This seems to be a water pressure issue. Pressure is being released when filter is removed and allowing water to flow again. Manually adjusted source valve to monitor for improvement. If unsuccessful customer may need a Reducer regulator and water line to to control the pressure. Regulator W10786952 and tube 8212547RP.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Austin, Texas 78737
Jacob
Job Details:
06/16/2021
Arrived onsite for unit not cooling still in the refrigerator. Looked at the back on the evaporator cover and Saw a little bit of ice. Called tech line. Had me go through diagnostics and in test 28. Everything checks good. Said it could be an air flow issue with the evaporator. The fan in the evaporator checked good. Said the ice buildup could be an issue and try the unit in defrost mode. Spoke with Anthony got Sr#7731015650. Tested the defrost mode in diagnostics and can hear the defrost working. Ordered parts. Office to reschedule ; ordrng 1 W11314429 (PANEL UI) and 1 W11395639 (COVER EVAPORATOR ) and 1 W11450890 (MAIN CONTROL )
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Dripping Springs, Texas 78620
Kevin
Job Details:
06/16/2021
"Arrived on site and inspected Cooktop and Found gas valve is on at source but there is no gas at burners. Removed screw cover on regulator and found it is stuck closed freed up diaphragm and all burners are now working. Took one picture of all burners on, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Pflugerville, Texas 78660
Wesley
Job Details:
06/16/2021
Arrived onsite for noise during spin. Gearcase checks good. Lubricated belt t keep from screeching. Unit is now operating as designed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2431NF0A
Near Killeen, Texas 76543
Al
Job Details:
06/16/2021
Arrived on site and inspected dishwasher that was backfilling after a recent repair from another company.Confirmed the complaint and found the drain hose was stretched from the cabinet to the garbage disposal.I created a drain loop to prevent the malfunctions and unit tested as designed.Customer satisfied.JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near Leander, Texas 78645
Justin
Job Details:
06/16/2021
Arrived on site to install previously diagnosed parts. Upon arrival the customer stated that the door alarm issue has not occurred again since last service. We installed the new LED module. The unit began working as designed. (We used part W10695459 from job 302716).
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Leander, Texas 78641
David S
Job Details:
06/16/2021
"2 degrees in FCOnsite for unit stopped making ice again. Tested IM harvest, fill, thermistor-all good. FC 2 degrees. Temp inside IM went no lower than 40 degrees. No signs of any defrost issues. IM fan intermittently working. At chassis harness, found 7.1 vdc for IM fan. Toggled IM fan on and off in diagnostics and found voltage turning on and off. Ordering new IM fan.; ordrng 1 W10846539 (Ice box fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cedar Park, Texas 78613
David S
Job Details:
06/16/2021
"Onsite for SS repair. Gained access to compressor, punctured the drier and found no pressures. Removed condenser and found no refrigerant. Removed suction line and found refrigerant trapped on suction side of compressor indicating the compressor is not pumping properly. Installed new compressor, drier, and access valve. Ran a push pull test, compressor ran for 3 seconds and shut off. Ohmed compressor and found start windings open. The new compressor has failed and need to order new compressor. Office to reschedule when part availability is known. ; ordrng 1 WPW10143759 (Uv drier) and 1 WPW10507886 (Compressor)"
We serviced a
UNKNOWN DRYER
Model WED6620HW1
Near Round Rock, Texas 78681
Wesley
Job Details:
06/16/2021
Arrived on site and found hinge assembly we win and door not engaging properly. Ordering hinge to repair. Office to reschedule. ; ordrng 1 W11126752 (Hinge) and 1 W11114011 (Hinge assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Round Rock, Texas 78664
Tommy
Job Details:
06/16/2021
Arrived onsite for fc lights. Not coming on upon arrival found top right light was at fault ordering unit light module. Office to reschedule upon receiving.; ordrng 2 W11462342 (Light)s
We serviced a
LG WASHER
Model WM8000HVA
Near Georgetown, Texas 78633
Lou
Job Details:
06/16/2021
"Arrived on site to inspect washer not working. Upon further inspection, I found the UI console harness not connected from previous service call. Connected harness and tested. Unit is operating as designed. Had customer sign the waiver of damages when working with water due to unit continuing to leak while in operation.
We serviced a
JENN-AIR DISHWASHER
Model JDB3200AWS4
Near Austin, Texas 78730
David Z
Job Details:
06/16/2021
"Arrived on site to follow up on dishwasher that wasnt draining. Customer was able to siphon out the water and since get it to drain, but would not drain prior. They had an unresponsive control panel that was not allowing it to drain either. I was able to get the unit to fill and drain, but the drain seems fairly weak. I checked codes and found F3E3 OWI failed calibration, F1E1 Control stuck K2 relay, F8E2 cold water temp, F9E1 slow drain. Based in the error codes and the fact he control didnt respond, I recommended we replace the control, OWI and the drain pump. Drain line has been cleared and blasted twice and is not obstructed.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near San Marcos, Texas 78666
Andrew
Job Details:
06/16/2021
"Arrived on site to test unit for not responding. Verified proper voltage. Found console not responsive. Removed console and found connection had wiggled itself loose. Reconnected connection and console lit up instantly. Found element, cutoff and thermal fuse all tested good. Unit is now working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Austin, Texas 78754
Scott
Job Details:
06/16/2021
"Arrived on site for dryer taking multiple cycles to dry load . Ran temp check (getting up to 200 , dropping to 120 . Taking long time to cool down to cycle heater back on . Also using vent test found restricted air flow . Recommended customer has maintenance clean . Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Austin, Texas 78748
Leonardo
Job Details:
06/16/2021
Arrived on site to test unit for burning smell found plastic spoon stuck on element. Removed spoon and cleaned element test unit and unit test good job complete. Called safety and got Safety SR#7730947505.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Austin, Texas 78747
Leonardo
Job Details:
06/16/2021
Arrived on site to test unit for no beeping and light not turning off. Test unit and found bad control board. Ordering new board office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Round Rock, Texas 78664
Jimmy J.
Job Details:
06/16/2021
"Arrived on site for PRIOR ISSUE Wet Clothes at the End of the Cycle - Top Load Washer. Placed in diagnostics and ran calibration. Calibration started with new control and calibration completed. Placed in auto diagnostics. Found splutch making same grinding noise when washer went into agitation. Same issue prior to replacing gear case last visit. Inspected splutch and found belt falling off. Called techline and they had me inspect suspension. When pressing down on basket it was bottoming out on floor. Raised all four legs to lowest position to raise washer. Techline recommended replacing the suspension W10780045 on return visit. Also ordering splutch kit W10721967, dust cover WPW10427633, and belt WPW10006384 due to damage. SR 7731020709 - Andrew; ordrng 1 WPW10006384 (Belt) and 1 WPW10427633 (Belt cover) and 1 W10721967 (Splutch Kit) and 1 W10780045 (Suspension kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, Texas 78724
Scott
Job Details:
06/16/2021
"Arrived on site for frost build up on evap cover . Heater has melted evap cover . Unit is not defrosting properly . Ordering heater ,harness , thermistor , evap cover and styrofoam. No water leaks detected at time of service. Call to set return ; ordrd 1 W10676682 (Evap styrofoam) and 1 2315539 (Evap motor) and 1 W11207397 (Control) and 1 W11200746 (Harness) and 1 W10316428 (Heater defrost) and 1 W10383615 (Thermistor .)"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Georgetown, Texas 78633
Lou
Job Details:
06/16/2021
"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F30-long fill. Continued with testing and when the unit began test C1, it filled the tub halfway with water then shut down and the drain pump came on and drained the water. I tested the long valve and it showed good ohm readings. Following the tech sheet, the control must be replaced. I removed and replaced the main control and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
GE DRYER
Model GTDP280ED4WW
Near Dripping Springs, Texas 78620
Robert
Job Details:
06/16/2021
Arrived on job for complaints of noise. Previous complaint was for drying but after vent cleaning company cleaned the inside of dryer it now makes noise. Will now need to have repairs to drum slides. ; ordrng 1 WE03X27679 (top bearing assembly) and 1 WE09X20441 (drum felt seal) and 2 WE3M51 (dryer bearing slide)s and 2 WE3M52 (dryer green bearing)s
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC18PNZS0
Near Leander, Texas 78641
Justin
Job Details:
06/16/2021
"Arrived on site to install previously diagnosed parts. Upon further inspection I found the heat grid physically broken now, and when powering the unit on the bin thermistor error code is flashing. I ohmd out the thermistor and it is now reading open. I ran a test cycle and found the units evap now getting a frost patter, but the water barely trickling out. This also indicates a failed valve. Ordering the valve, bin thermistor. I will return with all parts. Office to reschedule.; ordrng 1 W10881366 (Valve) and 1 WPW10511923 (Bin thermistor)"
We serviced a
MAYTAG DRYER
Model SDE515DAYW
Near Austin, Texas 78748
Jacob
Job Details:
06/16/2021
Arrived onsite for unit not power on after plug was fixed by an electrician. Unit was getting the correct voltage. Upon further inspection of the unit. The motor needs to be replaced. . ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Round Rock, Texas 78664
Tommy
Job Details:
06/16/2021
Arrived onsite for rc not cooling correctly. Upon arrival inspected unit compressor found it was running but unit starting device was damaged causing it not to receive proper amps. Replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Austin, Texas 78738
Kevin
Job Details:
06/16/2021
"Arrived on site and inspected dryer and found nearest tumbling, heating is good, and airflow is showing good on meter. Took one picture. Customer had to vent to the exterior cleaned two days ago and dryer should be working properly. Discussed possibilities of moisture sensor not being contacted by small loads or single items. At this time dryer is operating properly, job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Austin, Texas 78753
Scott
Job Details:
06/16/2021
"Arrived on site for microwave not heating . Found failed mag . Ordering mag ,cap , diode . Call to set return ; ordrd 1 W10850446 (Cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model EL88TRRWQ01
Near Sunset Valley, Texas 78745
Luis
Job Details:
06/16/2021
"Arrived on site for no cool. Found excessive rust and corrosion on heat exchanger,powered unit on compressor powered on,removed evaporator cover found no frost forming on evaporator diagnosed a leak in the system unit will need a new evaporator,compressor,heat exchanger and filter drier.
We serviced a
GE OVEN
Model JKP77WP1WG
Near Austin, Texas 78733
David Z
Job Details:
06/16/2021
"Arrived on site to diagnose MW oven combo with F9 Error. Found the F9 error is related to a failure of the lock motor, or the motor circuit. I attempted to partially disassemble the unit to get to the latch, but found unit has to come out of the wall in order to get the trim off. The unit has plastic cracking and breaking. Oven door needs to be removed in order to get to the screws for the trim. Door brackets are screwed in. Requesting 2nd tech to assist with door and oven removal to continue troubleshooting. I also noticed that when the unit is jiggled or shaken, the lights flicker, and we may have issues with the wiring harness. Unit is 30 years old. Requesting 2 man job and approval from AHS. ; ordrng 1 Autho (AHS Autho), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model MGT8655XS01
Near Leander, Texas 78641
Justin
Job Details:
06/16/2021
(M.M) Arrived on site for a range knob not turning. I checked the knob upon arrival and removed the knob to find the valve stem was also not turning.After replacing the valve I reassembled the unit and tested the burner. Unit is now working as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Manor, Texas 78653
Scott
Job Details:
06/16/2021
Arrived on site for FZ and some fresh food lights out . Found and replaced FZ light module. Fixed light issues . Customer had another complaint of popping noise when opening right fresh food door . Ordering door latch and coupler . Call to set return ; ordrd 1 W11212164 (Door latch) and 1 W10505294 (Door coupler)
We serviced a
WHIRLPOOL DRYER
Model WED6400SW1
Near San Marcos, Texas 78666
Andrew
Job Details:
06/16/2021
"Arrived on site to replace control and moisture sensor from previous diagnosis. Replaced parts, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF02
Near Austin, Texas 78738
Kevin
Job Details:
06/16/2021
"Arrived on site And inspected refrigerator and found Icemaker Motor has failed, Icemaker funnel is frozen over. Used steamer to remove ice and after replacing Icemaker it cycled properly and filled with water. Recommended that homeowner discard first batch of ice, job complete"
We serviced a
WHIRLPOOL RANGE
Model GFG461LVS1
Near Buda, Texas 78610
Leonardo
Job Details:
06/16/2021
Arrived on site to test unit for unit pre heating but then not turning back in. Found shorted board.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Round Rock, Texas 78664
Tommy
Job Details:
06/16/2021
Arrived onsite for refrigerator not making ice. Upon arrival found unit ice maker motor operating as designed but unit valve not sending water. Replaced and tested. Unit is now operating as designed. Job Completed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Austin, Texas 78726
David S
Job Details:
06/16/2021
Onsite to install previously diagnosed parts. Installed UI side panel and hv control. Didnt need fill tube since heater is working. Unit is now functioning as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Smithville, Texas 78957
Matthew
Job Details:
06/16/2021
Arrived onsite to replace previously diagnosed parts. Replaced suspension rods. Tested unit and unit is functioning properly. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Austin, Texas 78717
David S
Job Details:
06/16/2021
"Onsite to install previously diagnosed parts. Found F9E1 diverter cant find position, F2E1 stuck key. Found water leaking out of diverter. Replaced sump and motor assy. Reassembled, ran diag test, unit fills, washes, heats and drains. No leaks after repair. Unit functioning as designed. Call complete."